Term: June 1 - Mid / Late August 2026
Compensation: $1,000 per week and up | On-site lodging | All meals included
Located in the heart of Maine's lake country, Camp Laurel is one of the nation's premier summer camps - known for its exceptional facilities, outstanding staff and incredible community. Our modern, air-conditioned office is bright, spacious and well-equipped, making it an ideal place to work during the summer surrounded by nature, lakes and energy.
The Opportunity
We're seeking a highly organized and people-focused Office Manager to join our 2026 team. This role is central to the daily operations of camp and serves as a key point of contact for families, staff and administration. The ideal candidate is personable, friendly, detail-oriented, thrives in a fast-paced environment and enjoys leading a team in a community-focused setting.
Key Responsibilities
Manage the daily operations of the camp office to ensure efficiency and organization
Serve as a liaison with parents, providing professional, warm and responsive communication
Oversee incoming and outgoing mail, packages and deliveries
Supervise, train and support a team of four office staff
Manage camper, parent and staff information using CampMinder (database system)
Maintain records, forms and confidential information with discretion
Collaborate closely with camp leadership to support camp operations
Troubleshoot issues as they arise and help keep camp running smoothly behind the scenes
What We're Looking For
First and foremost, someone who is personable, friendly and great on the phone
Strong interpersonal and communication skills, especially with families and staff
Prior experience in office management or administrative leadership is helpful
Proven ability to manage and motivate a small team
Good organizational skills and attention to detail
Comfortable juggling multiple priorities in a dynamic environment
Experience in a camp, school, hospitality or seasonal environment is a plus
Why This Role Is Unique
Work in a beautiful Maine setting with an incredible community
Play a vital leadership role in a well-established, high-quality summer program
Lodging and meals included - live in a supportive, professional community
Escape the heat and spend the summer in Maine's beautiful outdoors
$1k weekly 1d ago
Looking for a job?
Let Zippia find it for you.
Office Manager
Shiv Software
Team manager job in Blaine, ME
The Office Manager will oversee daily office operations, ensure the efficient functioning of office systems, and maintain a productive work environment. Responsibilities include managing administrative tasks, coordinating schedules, maintaining office equipment, providing exemplary customer service, and organizing office records. The Office Manager will also act as a point of contact for both internal staff and external clients, ensuring smooth communication and operations.
Qualifications
Proven skills in Office Administration, including organizing and managing office workflows and procedures
Proficiency in operating and maintaining Office Equipment
Strong Communication skills, both verbal and written
Experience in Administrative Assistance and the ability to multitask effectively
Exceptional Customer Service skills, with a focus on professionalism and client satisfaction
Detail-oriented, proactive, and capable of working in a fast-paced environment
Proficiency with office software and tools, such as Microsoft Office Suite
Previous experience in a similar role is preferred, though not required
$27k-37k yearly est. 2d ago
Enterprise Customer Account Manager
UKG 4.6
Team manager job in Augusta, ME
**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
**About the Team:**
Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth.
**About the Role:**
The Enterprise Customer Account Manager will be focused on selling into Enterprise Services and Distribution named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives.
**Key Responsibilities:**
+ Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth.
+ Attend industry events, trade shows, and conferences relevant to your customer base.
+ Proactively develop, utilize, and maintain a deep understanding of the customer's industry.
+ Advise, consult, and support customers on best and next practices in the utilization and expansion of services.
+ Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts.
+ Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account.
+ Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account.
+ Leverage your sales managementteam, UKG executive sponsors, and in-person meetings to strengthen these relationships.
+ Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions.
+ Share new product offers and innovations during business reviews to drive sales.
+ Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams.
+ Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline.
**Basic Qualifications:**
+ At least 8 years of experience driving full cycle sales management process
+ Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles.
+ Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota.
+ Experience selling SaaS solutions, preferably in HCM, WFM, Payroll, or ERP
**Preferred Qualifications:**
+ Proven track record of building and growing customer relationships in an Enterprise territory.
+ Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account.
+ Strong consultative selling skills with the ability to understand customer/prospect business requirements.
+ Excellent communication and presentation skills.
+ Ability to work collaboratively with internal stakeholders and leverage executive relationships.
+ Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology
+ Superior negotiation, written and verbal communication skills
+ Up to 50% travel
**Equal Opportunity Employer: **
UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster (************************************************************************************************** and its **supplement** .
UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
**Disability Accommodation in the Application and Interview Process:**
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** .
**Pay Transparency:**
The base salary range for this position is $170,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ***************************
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
$41k-63k yearly est. 47d ago
Retail Customer Experience Manager
Michaels 4.2
Team manager job in Biddeford, ME
Store - BIDDEFORD, MEDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$49k-111k yearly est. Auto-Apply 60d+ ago
Payment Operations Team Lead
Saco & Biddeford Savings Institution 3.2
Team manager job in Saco, ME
The Payment Operations Team Lead is responsible for ensuring execution of daily payment processing functions, balancing, and with accuracy, while resolving escalated issues and providing guidance to staff. Key duties include leading initiatives for process improvement, ensuring compliance with regulations, and collaborating with internal departments supporting our customer's needs. This role requires a strong understanding of payment systems like check, ACH, and wires, and excellent problem-solving and leadership skills.
As a member of the Payment Operations Team, the Team Lead collaborates with the Manager of eBanking and Cash Management Operations on initiatives and provide exceptional customer service to our customer facing areas such as the branch network Retail and Commercial, Customer Care, as well as our other partner areas such as Accounting, Fraud, Digital Banking, Deposit Operations, Loans, and Cash Management.
This role is a balance of hands-on transactional execution, people leadership, project support, reporting, managing productivity and quality measures, aligned with departmental and company goals. The Team Lead will foster a culture of positivity, where members of the team feel recognized, supported and empowered to grow.
Essential Duties and Responsibilities:
Weekly scheduling of staff functions, assigning daily processes of the wire and payment operations functions to ensure timely and accurate processing of all transactions.
Complies with federal and state banking regulations, as well as with all bank and department policies and procedures.
Processing and reviewing incoming and outgoing wire requests.
Verifies and performs quality control of department tasks.
Collaborate with Accounting in monitoring, planning, testing, and approving all implementation changes and updates to FedLine, KeyNavigator and ACBB platforms, as well as documenting and communicating process changes to team members
Creates and provides Accounting with quarterly Remittance Transfer reports necessary for FDIC reporting.
Assists the Accounting Department in clearing any unreconciled items with our Due to Due from banks.
Monitors Fedline and communicates any relevant notifications to appropriate departments.
Processes monthly miscellaneous Bank payments, including monthly Employee benefits billing, quarterly FDIC premium payments and Annual ME Financial payments.
Process ACH files received from the Federal Reserve.
Processing non-posted items and Notifications of Change received with the ACH files.
Responsible for Check and ACH return items.
Research and process all Social Security and Civil Reclamation requests, and Notifications of Death.
Processes customer auto enrollments for Social Security benefits.
Performs daily Day 2 Processing tasks such as Adjustments, Non-Post, Overdrafts, and Incoming Returns.
Participates in testing of Payment Operations business processes on the core banking system during annual software releases and new product development as needed.
Participates in departmental audits and examinations.
Performs other miscellaneous duties or special assignments as required or assigned.
Performs research for all court ordered subpoenas.
Other Duties and Responsibilities:
Provides support and interacts with Digital Banking in relation to wire and ACH processing.
Serves on various committees as assigned.
Attends all required meetings and completes regulatory required training.
Leadership & Team Development
Lead with a “people-first” mindset-supervising, mentoring, and supporting the Payment Operations team in ways that promote growth, well-being, and belonging.
Prioritize coaching over command, and clarity over control-empowering team members to develop their skills, take ownership, and align with the bank's purpose.
Celebrate achievements, both big and small, and create space for individuals to feel seen, heard, and valued.
Foster a collaborative, psychologically safe environment that embraces diversity of thought, continuous feedback, and personal accountability.
Lead by example with authenticity, humility, and care-ensuring every interaction reflects the bank's culture and commitment to people
People Leadership & Cultural Stewardship
Act as a coach, mentor, and champion for the IT team, fostering a supportive and inclusive culture where individuals are recognized, challenged, and developed.
Model the bank's values through compassionate directness, active listening, and transparent communication.
Recognize and celebrate contributions, ensuring that employees feel valued and aligned with the bank's mission.
Encourage open dialogue, feedback, and continuous personal and professional growth.
Serve as a steward of the bank's most important asset-its people-by cultivating an environment of trust, accountability, and respect.
Build cross-functional relationships that strengthen collaboration and shared success throughout the organization.
Experience:
College Degree and 5 plus years in a Team Lead position
Experience in payment operations specifically Wire, ACH, Check, and day 2 functions and possess knowledge of the associated regulations.
Strong written and verbal communication, interpersonal, time management and organizational skills.
Operational competency using Microsoft Office suite; Proficient in Outlook, Word and Excel and other Windows based applications.
Working Conditions:
Primarily office-based with occasional travel to branch locations and vendor sites.
May require after-hours or weekend work for system upgrades or emergencies.
Frequent computer use and occasional physical effort, including lifting up to 20 lbs.
Work performed in well-lit, climate-controlled office environments.
Performance Expectations:
Uphold and model the bank's mission, vision, and values.
Deliver exceptional and accurate services.
Ensure full compliance with regulatory standards.
Support a collaborative workplace culture that values innovation, inclusion, and continuous improvement.
Demonstrate leadership rooted in empathy, accountability, and service to others.
Proactively recognize the strengths and contributions of individuals and teams.
Nurture a learning culture through mentorship, coaching, and meaningful feedback.
Strong ability to perform in a fast paced, time sensitive environment. Proven ability to adapt to changes in priorities quickly and deliver quality work during times of increased volumes.
Strong problem-solving skills.
Those holding this position must be capable of performing all duties and responsibilities, either unaided or with the assistance of a reasonable accommodation, as determined by management.
$56k-121k yearly est. 14d ago
Home and Community Support Services Supervisor
State of Maine 4.5
Team manager job in Portland, ME
If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information.
Department of Health and Human Services (DHHS)
Social Services Program Specialist II
Opening Date: January 23, 2026
Closing Date: February 5, 2026
Job Class Code: 5093
Grade: 25 (Supervisory Services)
Salary: $58,552.00 - $82,700.80 per year*
* This is inclusive of a 2.00% recruitment and retention stipend
Position Number: 02031-2462
Location: This position can be located in our Augusta, Lewiston or Portland office.
Core Responsibilities:
As a Social Service Program Specialist II, you will be directly supervising a team and providing leadership and supervision to surveyors conducting licensing surveys and complaint investigations for home and community support service agencies. You will coordinate surveyor activities with other leaders/manager of this unit, and will ensure that the licensing surveys and complaint investigations are appropriately scheduled in a timely manner, that staff have necessary oversight and support to complete their work efficiently and effectively, that all documentation is completed in accordance with unit policies/procedures and that technical assistance is available to licensees. This position may require statewide travel and occasional overnight stays.
You will also:
* Review statements of deficiencies to ensure that they are written in accordance with the principles of documentation.
* Provide orientation training for new staff and ongoing training for current staff.
* Review plans of correction to ensure acceptable response to identified deficiencies.
* Complete performance evaluations for direct reports and assist the Program Manager in administrative support staff evaluations.
* Triage complaints and assign workloads.
* Provide technical assistance to providers and facilitate meetings when necessary to ensure that providers and assigned team understands the licensing regulations and license application requirements.
* Assist Program Manager with enforcement decisions and documentation.
* Review and make recommendations to DLC leadership regarding facility waivers.
* Communicate, as necessary with DHHS offices to ensure that they are aware of licensing-related issues and deficiencies.
* Monitor and collect program reports, data, and related information in order to evaluate program performance and generate information for department decision making.
* Review and assess statistical data regarding type, nature, and frequency of services delivered in order to prepare required and requested service delivery reports.
* Participation in onsite surveys.
Minimum Qualifications:
An eight (8) year combination of education and/or professional experience in specific option area (working in the healthcare or social service field).
Preferred candidates will have:
o Knowledge of investigative techniques
o Knowledge of state and federal requirements governing home and community support services (also known as HCBS)
o Previous experience working in or knowledge of HCBS service system
o Previous supervisory/team lead experience
o Ability to be an effective team member and team leader
o Excellent written and verbal communication skills
o Ability to prioritize work
Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.
Agency information:
The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.
The mission of the Division of Licensing and Certification is to ensure Maine's citizens receive quality and effective health care and social services by developing and applying regulatory standards that help people have safe and appropriate outcomes.
Application Information:
For additional information about this position please contact Heather Hyatt, Associate Director, ***********************
To apply, please upload a resume, cover letter, and transcript (transcript needed only if education is used to meet the minimum qualifications) with your application.
In your cover letter address the competencies listed above, as well as confirmation that you meet all the minimum qualifications.
Applications submitted with cover letters that do not address the information required above may not be considered for this vacancy.
Please submit all documents or files in PDF or Word format.
To request a paper application, please contact *************************
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
* Work-Life Fit - Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
* Health Insurance Coverage - The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
* Health Insurance Premium Credit - Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
* Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
* Retirement Plan - The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
* Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including non-birthing and adoptive parents-receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
.
If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
$58.6k-82.7k yearly 4d ago
Home and Community Support Services Supervisor
Department of Health and Human Services 3.7
Team manager job in Augusta, ME
If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information.
Department of Health and Human Services (DHHS)
Social Services Program Specialist II
Opening Date: January 23, 2026
Closing Date: February 5, 2026
Job Class Code: 5093
Grade: 25 (Supervisory Services)
Salary: $58,552.00 - $82,700.80 per year*
*This is inclusive of a 2.00% recruitment and retention stipend
Position Number: 02031-2462
Location: This position can be located in our Augusta, Lewiston or Portland office.
Core Responsibilities:
As a Social Service Program Specialist II, you will be directly supervising a team and providing leadership and supervision to surveyors conducting licensing surveys and complaint investigations for home and community support service agencies. You will coordinate surveyor activities with other leaders/manager of this unit, and will ensure that the licensing surveys and complaint investigations are appropriately scheduled in a timely manner, that staff have necessary oversight and support to complete their work efficiently and effectively, that all documentation is completed in accordance with unit policies/procedures and that technical assistance is available to licensees. This position may require statewide travel and occasional overnight stays.
You will also:
• Review statements of deficiencies to ensure that they are written in accordance with the principles of documentation.
• Provide orientation training for new staff and ongoing training for current staff.
• Review plans of correction to ensure acceptable response to identified deficiencies.
• Complete performance evaluations for direct reports and assist the Program Manager in administrative support staff evaluations.
• Triage complaints and assign workloads.
• Provide technical assistance to providers and facilitate meetings when necessary to ensure that providers and assigned team understands the licensing regulations and license application requirements.
• Assist Program Manager with enforcement decisions and documentation.
• Review and make recommendations to DLC leadership regarding facility waivers.
• Communicate, as necessary with DHHS offices to ensure that they are aware of licensing-related issues and deficiencies.
• Monitor and collect program reports, data, and related information in order to evaluate program performance and generate information for department decision making.
• Review and assess statistical data regarding type, nature, and frequency of services delivered in order to prepare required and requested service delivery reports.
• Participation in onsite surveys.
Minimum Qualifications:
An eight (8) year combination of education and/or professional experience in specific option area
(working in the healthcare or social service field).
Preferred candidates will have:
o Knowledge of investigative techniques
o Knowledge of state and federal requirements governing home and community support services (also known as HCBS)
o Previous experience working in or knowledge of HCBS service system
o Previous supervisory/team lead experience
o Ability to be an effective team member and team leader
o Excellent written and verbal communication skills
o Ability to prioritize work
Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.
Agency information:
The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.
The mission of the Division of Licensing and Certification is to ensure Maine's citizens receive quality and effective health care and social services by developing and applying regulatory standards that help people have safe and appropriate outcomes.
Application Information:
For additional information about this position please contact Heather Hyatt, Associate Director, ***********************
To apply, please upload a resume, cover letter, and transcript (transcript needed only if education is used to meet the minimum qualifications) with your application.
In your cover letter address the competencies listed above, as well as confirmation that you meet all the minimum qualifications.
** Applications submitted with cover letters that do not address the information required above may not be considered for this vacancy.
Please submit all documents or files in PDF or Word format.
To request a paper application, please contact *************************
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
Work-Life Fit - Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage - The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
Health Insurance Premium Credit - Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
Retirement Plan - The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including non-birthing and adoptive parents-receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
.
If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
$58.6k-82.7k yearly Auto-Apply 4d ago
Customer Engagement Manager
Dodge Construction Network
Team manager job in Augusta, ME
Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention.
This is a full-time position and reports directly to the Manager, Customer Success.
**_Preferred Location_**
This is a remote, home-office role and candidates can be located anywhere in the continental United States.
**_Travel Requirements_**
Travel is less than 10% of the time and may be occasionally required for GTM or team meetings.
**_Essential Functions_**
+ Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction
+ Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools
+ Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches
+ Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios
+ Follow SOPs for all account interactions within standard CRM systems and other tools
**_Key Metrics for Success_**
+ **First-Year Retention Rate:** Percentage of clients retained through their first renewal date
+ **Renewal Rate:** Percentage of clients renewing beyond their first year
+ **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year
**_Education Requirement_**
Bachelor's degree and/or combination of equivalent work experience preferred.
**_Required Experience, Knowledge and Skills_**
+ 2+ years of experience in sales, account management, or customer support for SaaS-based software
+ Proficiency in Microsoft Office (Word, Excel, PowerPoint)
+ Ability to quickly learn and apply SaaS products
+ Basic knowledge of the construction industry, or the ability to learn it quickly
+ Strong personal integrity and accountability for outcomes
+ Excellent written and verbal communication skills
+ Strong relationship-building and customer-focused approach
+ Ability to coach customers on best practices and identify pain points and solutions
+ Empathetic mindset with a focus on supporting small business growth and customer success
**_Preferred Experience, Knowledge, and Skills_**
+ Experience working in a SaaS environment
+ Experience with CRM or order management systems
+ Bilingual (English/Spanish) preferred
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**_Salary Disclosure_**
_Base Salary range: $50,000-$60,000 + monthly variable_
This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._**
**_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._**
**_Reasonable Accommodation_**
**_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
\#LI-Remote
\#LI-SB1
\#DE-Remote
\#DE-2026-23
$50k-60k yearly 18d ago
Sr Supervisor Food Safety and Quality
McCain Foods USA 4.7
Team manager job in Easton, ME
Sr Supervisor Food Safety and Quality
Position Type: Regular - Full-Time
Easton
Grade: Grade 05
In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.
About the role.
The Sr. Supervisor (Hygienist) provides direction / leadership for factory GMP, sanitation, Pest Control and hygienic design programs. This position ensures that the Quality Management System is consistently applied throughout the factory within the guidelines of hygienic practices. The function is the guardian of hygiene and sanitation compliance in the facility. This position requires an in-depth knowledge of sanitation/GMP principles, methods, and technology.
What you'll be doing.
Ensures that factory sanitation programs are effectively implemented, validated, and maintained to ensure that all products are manufactured in a sanitary environment.
Ensures that in partnership with the sanitation team, validated SSOPs (Sanitation SOPs) are in place for all sanitation and cross-contact (including allergen) management needs
Actively involved in hygienic design and zoning review process at the factory for existing and new processes as well as the facility structure, including early management of design and capital review process.
Leader of the factory HACCP and Food Safety teams. Duties include identification of hazards and controls related to processes and environment, supporting PRP verification activities and providing the link with these activities back to the Food Safety team.
Leads the completion of root cause analysis for product or plant events relating to hygiene (Biological, physical or chemical in nature)
Conducts Food Safety Risk Assessments to ensure conforming plant operations
Oversees all certification programs to ensure compliance against schemes or protocols
Works with Quality and Food Safety Manager on product innovation and ingredient changes
Manages the internal audit program with a cross functional team
Internal and external audit prep: Responsible for ensuring compliance for AIB & BRC while driving continuous improvement for Quality
What you'll need to be successful.
B.S. Degree in Microbiology, Food Science /Technology, Food Sanitation or related field required.
Minimum of 4 years in Food Plant Sanitation / Supervisory experience preferred.
Knowledge in Food Safety, sanitation practices, FSMA HACCP / 5S & GMP (Good Manufacturing Practices) and SSOP writing.
Prefer individual with AIB/ASI or some other professional GMP/Sanitation training.
Prefer individual completed Pest control training (i.e. State Pesticide Certification, Purdue Correspondence Course).
About the team.
Reporting to the Food Safety and Quality Manager, the Sr. Food Safety and Quality Supervisor will have a direct report team of 3, while supporting the technicians on shift as well.
About McCain.
Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters.
Leadership principles.
At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.
The McCain experience.
We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you'll find opportunities to learn, grow, and thrive. Join us and experience why we're better together.
#LI-MG1 #LI-Onsite
Compensation Package
: $81,600.00
-
$108,900.00 USD annually + bonus eligibility
The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education/training, and other organizational needs.
Benefits
: At McCain, we're on a mission to create a winning culture that puts employee safety and wellbeing at the heart of what we do, every day. We understand and appreciate that each person's needs are unique and ensure our benefits & wellbeing programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Wellbeing programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned to country, provincial and state governing plans and can vary by work level, location and nature of the role. Additional benefit details available during the application process.
Your well-being matters to us, and we're here to provide you with the necessary resources to support you in being your best self at work - and at home.
McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please
let us know
and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's
Global Privacy Policy
and
Global Employee Privacy Policy
, as applicable. You can understand how your personal information is being handled
here
.
Job Family: Manufacturing
Division: NA Operations
Department: Easton Quality
Location(s): US - United States of America : Maine : Easton
US - United States of America : Maine : Presque Isle
Company: McCain Foods USA, Inc.
$81.6k-108.9k yearly 60d+ ago
Office Manager
City of Bangor, Me 3.8
Team manager job in Bangor, ME
The City of Bangor is pleased to announce a new opening for Office Manager for the City Manager's Office. You will have a front row seat to see and be part of your local government at work! This position will involve both high level administrative support and coordination for the City Manager and Assistant City Manager. We are looking for the perfect candidate who can anticipate needs, take initiative, and work with autonomy and good decision-making skills to ensure that the office runs smoothly. In return, this position will offer a great opportunity for professional growth and learning the inner workings of your local government; and could present the perfect steppingstone for someone interested in making a positive impact on their local community in municipality leadership in the future. Please see more information about the position here: Office Manager Job Description
This position is a full-time (40 hours per week) position with a comprehensive benefits package. Highlights include:
* Several insurance options, including low-deductible medical insurance, with up to 80% of health insurance paid for by the City
* Retirement plan with generous employer contribution
* Paid time off (3 weeks of vacation and 3 weeks of sick time in first year)
* 13 Paid holidays
* Contributing in a significant way to your local community
This position's full salary range is $29.14 to $39.12 per hour and is nonexempt.
How to Apply
Applications can be completed online (HR Upload Portal (bangormaine.gov) and will be accepted until the position is filled. Applications will be reviewed upon receipt and interviews may begin at any time. Questions may be directed to *********************. Thank you for your interest in working for the City of Bangor!
About the City of Bangor
The City of Bangor provides a great number of services to our citizens across a dozen departments. From plowing roads to emergency response to registering your vehicle, the City of Bangor does it all. We take pride in the variety of services we offer including a major Airport in Maine, a regional transit system, one of two Public Health Departments in the State, and the more typical services that our citizens have come to expect.
Our community is the third largest in Maine with just over 31,000 residents with a large influx during the day as commuters arrive to begin their workday. Nicknamed the "Queen City", we boast several local colleges, full-service convention center, and a waterfront concert venue that draws large crowds to Bangor every year.
Come join our team and be a part of our public service commitment to thousands of Mainers.
$29.1-39.1 hourly 4d ago
REC CENTER MAINT SUPERVISOR
City of North Richland Hills, Tx 3.8
Team manager job in Portland, ME
The purpose of this position is to maintain NRH Centre facility and equipment/system standards throughout each section of the 86,000 sq ft facility. This position is responsible for general maintenance and coordination of all facility maintenance. This position is responsible for building relationships with both internal and external contractors and vendors for outside service when in-house repair is not possible. This working supervisor will also be responsible for monitoring all systems throughout facility including HVAC, Aquatic Area environmental system, Aquatic Area water treatment systems, interior and exterior lighting, fitness equipment access control systems, and security system function. Incumbent will also maintain service history records, monitor inventory, and place orders for parts, tools and equipment and assist with annual budget preparations.
This position is also responsible for the cleanliness, appearance, and safety of the Recreation Center. This is accomplished by hiring, training, and supervising the maintenance staff to clean, sanitize and maintain the Recreation Center for daily public operations. Schedule the full-time and part-time maintenance staff to provide adequate coverage throughout the 7-day a week operational schedule of the facility. Keep track of the janitorial supply inventory and order supplies when necessary. Continually research best practices for efficient task completion with minimal interruption to daily operations. Practice "green" environmental janitorial practices when practical.
Why Work for the City of North Richland Hills?
As an employee of the City of North Richland Hills you will experience more than just a job, more than a paycheck. Working for the City of North Richland Hills means becoming a member of our family and reaping the benefits that go along with it.
Insurance
Full time employees are offered a complete line of benefits, which include medical, dental and vision insurance, life insurance equal to three times your salary, and optional supplemental life insurance and long-term disability programs.
Retirement
As a full-time employee, you will become a member of the Texas Municipal Retirement System (TMRS) with the City of North Richland Hills making contributions towards your account. You can also put savings toward retirement in the voluntary 457 deferred compensation plan.
Vacation, Holidays, and Sick Leave
The city offers vacation and sick leave, as well as ten paid holidays. Full time employees earn three weeks of vacation during their first year of employment and 10 hours of sick leave a month.
What We're Looking For:
* Associate's degree.
* Two years' experience in janitorial work, building maintenance, or related field plus at least basic understanding of technical computer-based equipment and building systems.
* HVAC Technician, Executive Housekeeping Certification.
* Certified Pool Operator License required or obtain one within six months of hire.
* Valid Texas Class C Driver's License.
PLEASE ATTACH RESUME
Code : 2025137-1
Location : NRH CENTRE
Posting Start : 01/07/2026
SALARY RANGE: $53,868.00-$75,389.00
$53.9k-75.4k yearly 20d ago
Guest Experience Manager
Auberge Resorts 4.2
Team manager job in Gardiner, ME
Sprung from the site of a fallow tree nursery, Wildflower Farms, Auberge Collection is a 140-acre retreat in New York's Hudson Valley, just 90 minutes from New York City. Rooted in meaningful encounters with nature, the property sways with the seasons, surrounded by meadows of native flowers and woodlands. Anchored by its namesake farm with orchards, heirloom gardens, and animals, the retreat offers immersive seasonal experiences like foraging walks, cooking workshops, and healing sessions. A three-mile walking trail links 65 stand-alone cabins, cottages, and suites with the Movement Studio and Maplehouse, a lofty barn home to a dynamic cooking school. Accommodations are immersed in the ever-changing landscape, offering a deep sense of place. Guests are welcomed at The Shop, reminiscent of a well-curated potting shed, and the open-air Great Porch. Dining at Clay, the centerpiece restaurant, features source-origin cuisine that honors the region's bounty. Thistle offers wild-crafted wellbeing that evolves with the seasons. The property also provides access to neighboring Mohonk Preserve, where wooded trails and cliffs invite world-class hiking, biking, and climbing. Named the Number 1 Hotel in New York State by Travel + Leisure for the 2025 World's Best Awards and recognized with a One Key distinction from the inaugural Michelin Guide, Wildflower Farms is a basecamp for adventure, craft, and curiosity.
Job Description
The Guest Experience Manager plays a pivotal role in shaping the guest experience at Wildflower Farms, setting the tone for both guests and team members alike. This position leads the Guest Experience team through every touchpoint of the guest journey from pre-arrival planning through departure and post-stay follow-up - ensuring each interaction is thoughtful, seamless, and reflective of our brand's commitment to genuine, elevated hospitality.
Core Responsibilities
Leadership & Team Development
* Lead, mentor, and inspire Guest Experience team members through all stages of the guest journey.
* Foster a culture of accountability, consistency, and elevated service aligned with Auberge Collection standards.
* Provide hands-on leadership, ensuring all required tasks are completed accurately and in a timely manner.
* Train, coach, and support team members, addressing performance opportunities and handling escalated guest incidents as needed.
* Set and model the highest expectations for hospitality, guest engagement, and professional presentation.
* Supervise and mentor the concierge team, ensuring consistent high quality service delivery.
* Conduct training sessions on local knowledge, service standards, and best practices for team members.
* Influential beyond the Itinerary Design team, influencing property wide standards
* Develop and uphold Wildflower Farms Itinerary Design philosophy and service excellence benchmarks.
* Streamline systems and improve efficiency of the recruitment process
* Support the Guest Services team.
* Liaise with experiences team to develop a program based on guest feedback.
* Drive revenue and manage budgets.
Guest Experience & Service Excellence
* Oversee the end-to-end guest journey, from pre-arrival communication through departure and post-stay follow-up.
* Provide personalized service to guests, including reservations, activities, and tailored recommendations.
* Anticipate guest needs and preferences to ensure exceptional, memorable experiences.
* Maintain a deep and current understanding of Wildflower Farms dining, entertainment, and cultural offerings to inform guest guidance.
* Create genuine, personalized connections with guests, including consistent use of guest names during interactions.
* Build loyalty and deeper engagement through attentive service strategies.
* Coordinate and execute guest requests and inquiries promptly and thoughtfully.
* Handle guest feedback, complaints, and service recovery with care, professionalism, and appropriate follow-up.
* Handle notable guests, owner relations, and multi room bookings.
* Create a robust surprise and delight program.
Operations & Front-of-House Oversight
* Partner with the Director of Rooms and Guest Services leadership to maximize operational efficiency and performance.
* Maintain a visible leadership presence at the front of the property, especially during peak guest activity.
* Ensure valet and entryway areas are consistently clean, organized, and guest-ready.
* Oversee key control systems, ensuring proper logging, storage, and retrieval of guest vehicle keys.
* Ensure smooth coordination of Arrival & Departure operations at all times.
Communication & Collaboration
* Utilize systems and tools to deliver timely, thoughtful, and personalized guest communications.
* Maintain open, positive communication with guests, leadership, and cross-functional teams.
* Collaborate with appropriate departments to resolve guest needs and enhance the overall guest experience.
Performance & Brand Standards
* Drive improvements in guest satisfaction, team member engagement, and departmental financial performance.
* Uphold and enforce all Auberge Collection service standards and brand expectations.
Pay Range: $65,000 - $70,000/year
Qualifications
* Minimum 3 years as a Concierge/Guest Services leader in the hospitality industry
* A genuine affinity for interacting with guests and team members alike
* Familiarity with the Hudson Valley area, its geography, recreation, restaurants, events, sights, and other attractions
* Ability to handle multiple tasks at the same time seamlessly including operating computer systems, internal guest requests, and outgoing guest communication
Additional Information
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit ****************
Shinrin Yoku LLC is an Equal Opportunity Employer, M/F/D/V. Shinrin Yoku LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Shinrin Yoku LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$65k-70k yearly 12d ago
Bilingual Client Service Supervisor (Spanish/English)
Help at Home
Team manager job in Augusta, ME
As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives.
We're seeking a Bilingual (Spanish/English) **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country.
Our Benefits:
+ Comprehensive medical, dental, and vision coverage
+ 401(k) retirement plan
+ Paid time off and holidays
+ Employee assistance programs and wellness initiatives
+ Flexible options to support a balanced life
**Responsibilities**
What You'll Do:
+ Maintain elements of the assigned clients' files, and all related paperwork.
+ Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records.
+ Assigns homecare aides based on the client's overall needs and Plan of Care.
+ Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver managementteam.
+ Proactively communicates schedules and changes with clients, home care aides, referral sources, and management.
+ Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties.
+ Prepares and submits routine departmental reports as required.
+ Records and maintains accurate documentation of the client's condition and overall service.
+ Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships.
+ Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents.
+ Provides education and coaching on changes to a client's Plan of Care.
+ Maintains positive working relationships with clients, homecare aides and referral sources
+ Ensures compliance with local, state and federal laws as well as with Company policies and procedures.
+ Performs other related duties as assigned.
+ If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly.
+ This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.
**Qualifications**
What You'll Bring:
+ Excellent organizational skills: ability to multitask and manage multiple responsibilities.
+ Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals.
+ Strong problem-solving skills; ability to deal with conflict in a professional manner.
+ Ability to multitask and manage multiple responsibilities.
+ Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner.
+ Basic computer literacy and typing skills.
+ Customer service skills.
Education and Experience:
+ At least 18 years of age.
+ Bilingual in both Spanish and English (read, write, speak)
+ High school graduate or equivalent preferred; May require higher level of education or certification.
+ Current PPD, or Chest x-ray if applicable.
+ Medicaid, Waiver, or Home Healthcare experience preferred.
+ Other Requirements pursuant to state or local rules as applicable.
Management Authority:
+ Conducts performance reviews
+ Trains other associates
+ Directs work of other associates
Physical Requirements:
+ Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds
+ Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.
+ Ability to communicate effectively and clearly with others to exchange information.
_The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._
_Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._
**Job Profile Summary**
The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.
$34k-53k yearly est. 5d ago
Supervisor - Call Center
Maximus 4.3
Team manager job in Portland, ME
Description & Requirements Maximus is seeking a Contact Center Supervisor to join our team. This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment. The Contact Center Supervisor reports directly to the Operations Manager and/or Director. In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager.
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements.
This is a fully remote role.
*Position is contingent upon contract award*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Hardwired internet (ethernet) connection directly into modem required
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
- Video calls may be requested on occasion. Proper background and attire are required
- Must be available by Voice over Internet Protocol telephony (VoIP), email,
and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Supervisory or team lead experience in a remote contact center environment
- Excellent communication, coaching, and problem solving skills
- Technical proficiency with remote-work technologies
- Ability to troubleshoot basic technical issues related to softphones, VPNs, CRMs, and remote workstation tools
- Process improvement experience, including identifying operational gaps, streamlining workflows, and driving efficiency or quality improvements
Home Office Requirements:
- Hardwired internet (ethernet) connection directly into modem required
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
- Video calls may be requested on occasion. Proper background and attire are required
- Must be available by Voice over Internet Protocol telephony (VoIP), email,
and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
56,000.00
Maximum Salary
$
76,500.00
$25k-32k yearly est. Easy Apply 5d ago
Office Manager
MHC Equity Lifestyle Properties
Team manager job in Wells, ME
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Office Manager in Wells, Maine. What you'll do: The Office Manager oversees the day-to-day operations of the property administration office. This position oversees customer relations, prepares forms, manages accounts payable and receivable, manages petty cash and collections and trains other administrative staff. The Office Manager also supervises the administrative staff and building attendants.
Your job will include:
* Coordinate preparation of paperwork.
* Serve as the first point of contact for customer-related issues, including all customer requests and complaints that need to be addressed with management or investigated during property tours using Manage America's work order system.
* Manage the reception area to ensure effective internal and external telephone and mail communications.
* Work closely with management to develop an integral team that effectively represents the company's quality and professionalism.
* Act as a liaison between customers and management regarding property-related issues.
* Prepare customer correspondence as required.
* Attend and participate in training sessions as requested.
* Maintain office files with current and accurate information.
* Perform weekly office inspections.
* Assist Property Manager with special projects and perform other duties as assigned.
Experience & skills you need:
* Bachelor's degree, or the equivalent combination of education and experience.
* 2+ years of experience in office management.
* Working knowledge of mail processes (e.g., postage machine, FedEx, UPS, etc.)
* Excellent written and verbal communications skills.
* Strong organizational skills and the ability to manage multiple projects simultaneously.
* Basic computer literacy; proficiency with Microsoft Office Suite preferred.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
$30k-46k yearly est. Auto-Apply 7d ago
Office Manager - Child Development Center
Catholic Charities Maine 3.6
Team manager job in Biddeford, ME
St. Louis Child Development Center in
Biddeford
has a
Full-Time
opening for an
Office Manager
.
$34k-43k yearly est. Auto-Apply 60d+ ago
Welcome Center Supervisor
Alfond Youth and Community Center 3.7
Team manager job in Waterville, ME
Full-time Description
Join our team as the Welcome Center Supervisor and be the friendly face that sets the tone for exceptional member and guest experiences! In this key leadership role, you'll oversee all aspects of the Welcome Center - from supervising and training staff to ensuring smooth daily operations and top-notch customer service. We're looking for a motivated professional with strong communication skills, a knack for organization, and a passion for creating a welcoming, positive environment. If you have at least three years of customer service experience and enjoy leading a team to success, we'd love to have you on board!
BENEFITS:
Health Insurance
Dental Insurance
Life Insurance
PTO, Paid Holidays, Floating Holidays, and Vacation
Retirement Fund
Supplementary Life and Critical Illness Insurance
Employee Assistance Program
Fabian Oil Discounts
Free AYCC Membership
Potential for FREE Childcare
POSITION SUMMARY:
Supervise all aspects of the Welcome Center, ensuring that members and guests receive exceptional customer service and engagement through effective training and day-to-day oversight of the Welcome Center staff.
ESSENTIAL FUNCTIONS:
Provide direct service to members & guests and perform all functions of Welcome Center Representatives and Team Leaders. Register program participants and coordinate program registrations, including logistics to support phone, walk-in and web registration.
Provide direct day-to-day supervision of the Welcome Center. Provide leadership and supervision to staff.
Hold regularly scheduled staff meetings and in-service trainings (including Daxko). Train and assist staff with tasks including program registration, data entry, answering telephones, member registration, handling receipts and other needs.
Work with staff to support membership development and retention goals. Conduct tours, sell memberships, coordinate the calling of all new and terminated members, and interact with all members.
Assist with member engagement tasks and projects such as special events, open houses, promotional campaigns, etc.
Work collaboratively with the Finance department to develop an annual budget and oversee its implementation. Design effective budget models, complete analysis of department financials, and share information with designated committees.
Review, allocate and code revenue and expenses in accordance with the approved chart of accounts. Comply with internal controls.
Accomplish department and organizational objectives by managing staff and their performance, planning, scheduling, and evaluating staff, recruiting, selecting, orienting, and training staff, coaching employees to foster growth opportunities and completing required paperwork in a timely manner.
Requirements
KNOWLEDGE/EDUCATION/CERTIFICATION:
High School Diploma or GED required.
Knowledge of computer and data systems and reporting; Proficient in MS Office Suite and computer software programs.
EXPERIENCE:
Minimum 3 years related experience in Customer Service required.
At least 1 year of supervisory experience preferred.
SKILLS & COMPETENCIES:
Ability to communicate pleasantly with a variety of people.
Maintain confidentiality related to employees and members.
Communicate effectively with a variety of stakeholders.
Exhibit a positive, professional and collaborative attitude with all internal and external customers, supervisor and co-workers.
Excellent time management skills and ability to follow through
Ability to juggle multiple priorities at once
Perform work accurately
WORK SCEHDULE: Flexible shifts that take place in daytime, evening, and weekend. 40 hours per week
Salary Description $21.00 per hour
$21 hourly 60d+ ago
Lead Surface Preparation/Metallurgy Specialist
GE Vernova
Team manager job in Bangor, ME
Engineering associated with the manufacturing process. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.
Job Description
Roles and Responsibilities
* Define and control production process including tooling and equipment. Validate design specifications and shop floor application of new product, tools, or equipment. Includes Manufacturing Engineers.
* Developing in-depth knowledge of a technical discipline. Uses prior experience and acquired technical expertise to execute policy/strategy.
* In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area.
* Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance. Uses prior experience and on-the-job training to solve straightforward tasks. Has access to technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.
* A job at this level is likely to be an individual contributor with proven interpersonal skills or an early people leader who can hire and develop talent. Provides informal guidance to new team members
Required Qualifications
* Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)).
* Minimum of 3 years of advanced experience in the Manufacturing & Production Process and Equipment.
Desired Characteristics
* Strong oral and written communication skills.
* Demonstrated ability to analyze and resolve problems.
* Ability to document, plan, market, and execute programs.
* Established project management skills.
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes
For candidates applying to a U.S. based position, the pay range for this position is between $81,700.00 and $136,700.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.
Bonus eligibility: discretionary annual bonus.
This posting is expected to remain open for at least seven days after it was posted on December 02, 2025.
Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.
GE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
$36k-68k yearly est. 36d ago
Retail Team Lead (PT)
New Balance 4.8
Team manager job in Kittery, ME
Who We Are:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
Kittery, ME Retail Only Pay Range: $16.65 - $20.85 - $25.00 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)
Regular Associate Benefits
Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.
Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.
Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
$16.7-20.9 hourly Auto-Apply 60d+ ago
Restoration Team Leader
Puroclean 3.7
Team manager job in South Portland, ME
Project Team Leader Company and Culture: PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Job Position Description:
With a
‘One Team'
mentality, manage and complete jobs according to PuroClean processes per workorder. Respond to service calls when needed. Set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Monitor all assigned jobs to ensure customer needs are met. Perform sales and marketing activities, including add-on sales and security checks. Communicate and establish relationships with commercial, insurance, and residential customers. Job documentation is completed in a timely and accurate manner. Production costs are maintained at the established rate. Add-on sales are made to customers. Communications to Project Manager, Operations Manager, General Manager or Owner, as appropriate, and customer are timely. Working to ensure all customer needs are met in a kind and sympathetic way, our Project Team Leaders take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.
Responsibilities:
Managing Customer Satisfaction and representing the brand
Effectively perform all aspects of the production processes
Continued development of production skills and expertise
Financial asset and equipment management
Following all uniform and policy guidelines in line with the Brand Identity Guide
Always leaving jobsites with a clean and orderly appearance
Coaching and training of production staff technicians
Preventative maintenance on vehicles, equipment and oversight of facility maintenance
Ensure clear communication with office staff, immediate supervisor and fellow technicians
Qualifications:
Willingness for continued learning and growth, ability to ‘lead and coach' your teammates
Attention to details in organization, cleanliness and care for facility, assets and equipment
Aptitude with record keeping, recording information and communicating ‘
the message'
Awareness and respect for safety, using care are caution with teammates and customers
Strength with multitasking and handling deadlines, organizational and leadership skills
Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time
Benefits:
Learn and develop new professional skills in a fast-paced environment
Serve your community in their time of need. ‘Servant Based Leadership'
Be a part of a winning team with the ‘One Team' mentality. We serve together
Competitive pay, benefits and flexible hours
Paid Holidays
Paid Vacation
Health Care Allowance
Attendance Bonus
Sign on Bonus
Additional benefits and perks based on performance and employers' policies
Compensation: $20.00 per hour
“We Build Careers”
- Steve White, President and COO
With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Culture is very important to us. We want to make sure that we are the right fit for YOU!
Apply today and join our Winning TEAM.
“We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership”
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.