Team manager jobs in New Hampshire - 252 jobs

A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $23.00 Maximum Salary: $31.40 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. * Our culture is welcoming and inclusive -- everyone is empowered to make a difference. * We have the best team in the world and believe in paying competitively and rewarding high performance. * Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. * We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. * We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way * We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made For You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day In The Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. As the Support Supervisor, you lead by example, managing conflict and identify opportunities to support the team in delivering a transformational customer experience. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: * 2 to 4 years experience in a high volume, customer-driven retail environment, stock-related experience a plus * Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts * Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time * Must be at least 18 years of age Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together * Adaptable - We change before we have to * Entrepreneurial - We own it * Collaborative - There's no "I" in Tory * Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each other * Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 18.00 USD - 18.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.

Job Title: Dental Office Manager Job Type: Full-Time (4 Days a Week) About Us: We are a small, family-owned dental practice focused on providing exceptional care and a positive experience for our patients. We are seeking an experienced, highly professional Dental Office Manager to join our team and help us maintain our high standards of patient care and office efficiency. Position Overview: As the Dental Office Manager, you will play a key role in overseeing the day-to-day operations of our office, ensuring smooth patient flow, managing staff, and maintaining a high level of professionalism in all interactions. You will work closely with the dentist and the rest of the team to ensure a positive, efficient, and supportive environment for both patients and staff. Key Responsibilities: • Manage front-office operations including scheduling, patient intake, and billing. • Supervise and support dental office staff, ensuring a cohesive and professional team environment. • Handle patient inquiries and concerns with excellent customer service and a professional demeanor. • Maintain patient records and ensure compliance with confidentiality and healthcare regulations. • Oversee office supplies, equipment, and inventory management. • Assist with financial operations, including managing billing and insurance claims. • Ensure the office maintains a clean, organized, and welcoming atmosphere. • Collaborate with the dentist to improve patient experience and practice efficiency. Qualifications: • 3+ years of experience in a dental office management role or similar position. • Proven ability to lead and motivate a team, patient-centered environment. • Strong organizational and multitasking skills. • Exceptional communication skills and professional demeanor. • Knowledge of dental office software and billing systems. • Ability to manage patient records and handle sensitive information with discretion. • High attention to detail and commitment to quality service. Benefits: • Competitive pay (based on experience). • Benefits to be discussed during the interview process. Why Join Us? At our family-oriented practice, we prioritize a positive work culture and a high standard of care. We value professionalism, attention to detail, and a friendly atmosphere, and we're looking for someone who shares these values. If you have a passion for dental care and are committed to maintaining a welcoming and efficient office, we would love to hear from you! How to Apply: Please submit your resume and a brief cover letter detailing your relevant experience and why you're a good fit for our team. We look forward to meeting you!

Job Description The Advanced Regenerative Manufacturing Institute (ARMl) IBioFabUSA is a Member-based non-profit organization founded to build the biofabrication industry and transform the future of healthcare. ARMI provides wrap-around commercialization services to companies seeking to bring life-saving regenerative technologies to patients, as well as to innovators seeking to commercialize enabling technologies that will grow the industry's impact. The Impact That You Will Make ARMI is seeking an experienced scientist to lead our analytical multi-omics group. The successful candidate will be responsible for overseeing daily operations of a core facility that ensures the generation of high-quality, reliable data to support process development for cell-based therapy manufacturing. The individual will lead a small team of scientists and technicians, maintain instrumentation, drive continuous improvement and safety and, as needed, will ensure regulatory compliance. This role requires particularly strong technical expertise in chromatography principles, mass spectrometry and method validation protocols supporting untargeted and targeted metabolomics, proteomics and lipidomics. The ideal candidate would also oversee method development, validation and routine analysis for techniques such as HPLC, GC, FTIR and UV-Vis spectrophotometry. Your Role Leadership and Oversight Lead and mentor analytical scientists and technicians Schedule and prioritize analytical projects to meet organizational and client deadlines Collaborate with cross-functional teams including process development, data science, quality, and regulatory affairs Present findings and recommendations to internal stakeholders and external clients Manage multiple projects simultaneously while meeting critical timelines and deliverables Support regulatory submissions and client audits as needed Method Development & Optimization Develop and validate robust LC-MS/MS methods for lipids, proteins, and metabolites, and methods for gene expression profiling, in a variety of cell types and in culture matrices that may include animal serum Optimize sample preparation procedures, chromatographic conditions and mass spectrometer parameters to achieve required sensitivity, selectivity, and throughput Troubleshoot analytical challenges and implement innovative solutions to overcome matrix effects and interference issues Method Validation & Documentation Conduct method transfers and technology transfers between laboratories and instruments Prepare standard operating procedures, technical documentation and detailed validation reports Maintain compliance, as needed and in collaboration with Quality Assurance staff, with GLPs, GMPs, and other applicable quality standards Instrumentation & Maintenance Operate and maintain equipment including troubleshooting, routine calibration and preventative maintenance Collaborate with service engineers and vendors for instrument optimization and upgrades Train laboratory personnel on proper instrument operation and safety procedures Your Skills and Experiences Exceptional interpersonal, written and verbal communication skills Experience working in a fast-paced, dynamic, collaborative team environment High energy, commitment, initiative, and perseverance Education & Experience Bachelor's degree in Chemistry, Analytical Chemistry, Biochemistry, or related field with 15-20 years of relevant experience, or Master's degree with 10-15 years of relevant experience, or PhD with 5-10 years of relevant experience Demonstrated hands-on experience with LC-MS/MS method development and validation in regulated environments Technical Skills Proficiency with major LC-MS/MS and untargeted and targeted gene expression platforms Strong understanding of mass spectrometry principles, ionization techniques, and fragmentation patterns Experience with various chromatographic techniques, including specialty columns Knowledge of sample preparation techniques for small molecules, lipids, proteins and nucleic acids Familiarity with data acquisition and processing software Knowledge of LC-MS/MS applications in process development, preclinical research, and clinical research Strong statistical analysis skills and experience with data analysis software Preferred Qualifications Familiarity with automation and robotics for sample preparation Experience with project management tools and techniques Personal Attributes Strong analytical and proactive problem-solving skills with a strong attention to detail Excellent written and verbal communication abilities Ability to work independently and manage competing priorities Team-oriented mindset with collaborative cross-functional approach Commitment to quality and scientific integrity Adaptability to evolving technologies and methodologies Working Conditions Laboratory environment with exposure to chemical reagents and analytical instruments Occasional overtime may be required to meet project deadlines Some travel may be required for conferences, training, or client meetings Demonstrated ability to build lasting relationships at all levels of an organization Proficiency in legal research and writing Experience with biotechnology / health technology contract regulations and standards (preferred); Undergraduate degree in biotechnology; biology, molecular biology, biochemistry, genetics, microbiology, chemical engineering, biomedical engineering, control systems, or other related technology (preferred). Experience with federal compliance and reporting requirements (preferred); and Experience with contract management software. By applying, I understand that any offer of employment is contingent upon the successful completion of a background check, in accordance with applicable laws.

Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23

The Advanced Regenerative Manufacturing Institute (ARMl) IBioFabUSA is a Member-based non-profit organization founded to build the biofabrication industry and transform the future of healthcare. ARMI provides wrap-around commercialization services to companies seeking to bring life-saving regenerative technologies to patients, as well as to innovators seeking to commercialize enabling technologies that will grow the industry's impact. The Impact That You Will Make ARMI is seeking an experienced scientist to lead our analytical multi-omics group. The successful candidate will be responsible for overseeing daily operations of a core facility that ensures the generation of high-quality, reliable data to support process development for cell-based therapy manufacturing. The individual will lead a small team of scientists and technicians, maintain instrumentation, drive continuous improvement and safety and, as needed, will ensure regulatory compliance. This role requires particularly strong technical expertise in chromatography principles, mass spectrometry and method validation protocols supporting untargeted and targeted metabolomics, proteomics and lipidomics. The ideal candidate would also oversee method development, validation and routine analysis for techniques such as HPLC, GC, FTIR and UV-Vis spectrophotometry. Your Role Leadership and Oversight * Lead and mentor analytical scientists and technicians * Schedule and prioritize analytical projects to meet organizational and client deadlines * Collaborate with cross-functional teams including process development, data science, quality, and regulatory affairs * Present findings and recommendations to internal stakeholders and external clients * Manage multiple projects simultaneously while meeting critical timelines and deliverables * Support regulatory submissions and client audits as needed Method Development & Optimization * Develop and validate robust LC-MS/MS methods for lipids, proteins, and metabolites, and methods for gene expression profiling, in a variety of cell types and in culture matrices that may include animal serum * Optimize sample preparation procedures, chromatographic conditions and mass spectrometer parameters to achieve required sensitivity, selectivity, and throughput * Troubleshoot analytical challenges and implement innovative solutions to overcome matrix effects and interference issues Method Validation & Documentation * Conduct method transfers and technology transfers between laboratories and instruments * Prepare standard operating procedures, technical documentation and detailed validation reports * Maintain compliance, as needed and in collaboration with Quality Assurance staff, with GLPs, GMPs, and other applicable quality standards Instrumentation & Maintenance * Operate and maintain equipment including troubleshooting, routine calibration and preventative maintenance * Collaborate with service engineers and vendors for instrument optimization and upgrades * Train laboratory personnel on proper instrument operation and safety procedures Your Skills and Experiences * Exceptional interpersonal, written and verbal communication skills * Experience working in a fast-paced, dynamic, collaborative team environment * High energy, commitment, initiative, and perseverance Education & Experience * Bachelor's degree in Chemistry, Analytical Chemistry, Biochemistry, or related field with 15-20 years of relevant experience, or Master's degree with 10-15 years of relevant experience, or PhD with 5-10 years of relevant experience * Demonstrated hands-on experience with LC-MS/MS method development and validation in regulated environments Technical Skills * Proficiency with major LC-MS/MS and untargeted and targeted gene expression platforms * Strong understanding of mass spectrometry principles, ionization techniques, and fragmentation patterns * Experience with various chromatographic techniques, including specialty columns * Knowledge of sample preparation techniques for small molecules, lipids, proteins and nucleic acids * Familiarity with data acquisition and processing software * Knowledge of LC-MS/MS applications in process development, preclinical research, and clinical research * Strong statistical analysis skills and experience with data analysis software Preferred Qualifications * Familiarity with automation and robotics for sample preparation * Experience with project management tools and techniques Personal Attributes * Strong analytical and proactive problem-solving skills with a strong attention to detail * Excellent written and verbal communication abilities * Ability to work independently and manage competing priorities * Team-oriented mindset with collaborative cross-functional approach * Commitment to quality and scientific integrity * Adaptability to evolving technologies and methodologies Working Conditions * Laboratory environment with exposure to chemical reagents and analytical instruments * Occasional overtime may be required to meet project deadlines * Some travel may be required for conferences, training, or client meetings * Demonstrated ability to build lasting relationships at all levels of an organization * Proficiency in legal research and writing * Experience with biotechnology / health technology contract regulations and standards (preferred); * Undergraduate degree in biotechnology; biology, molecular biology, biochemistry, genetics, microbiology, chemical engineering, biomedical engineering, control systems, or other related technology (preferred). * Experience with federal compliance and reporting requirements (preferred); and * Experience with contract management software. By applying, I understand that any offer of employment is contingent upon the successful completion of a background check, in accordance with applicable laws.

The practice manager at 42 North Dental is partnered with the Dental Director to drive the growth and success of the office by supporting excellence in patient care and exceeding patient service expectations. As a practice manager you are responsible and accountable for the results of and the day-to-day operations of the office. Responsibilities Primary contact and resource for doctors in the practice Review and maintain schedules for productivity Treatment planning and coordinating to promote high case acceptance Provide work flow direction for auxiliary staff Human Resources including hiring, training, performance management and dismissal Accounts receivables including patient pay and insurance Reporting, interpreting and responding to practice metrics to improve office performance Interact with home office to communicate office needs and success Perform other related job duties as assigned Qualifications Minimum two years of experience managing a dental practice Exceptional communication and customer service skills Superior interpersonal skills Thrives in a team-based environment Displays a high degree of professionalism Dedicated to being a true leader in the office We can recommend jobs specifically for you! Click here to get started.

Bedford Veterinary Medical Center is a state of the art, multi-doctor hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket pets in the Southern New Hampshire area. We practice the highest quality medicine while providing our pets and clients with the utmost care and compassion. Our hospital offers many services including annual wellness care, anesthesia and sedation, dentistry, internal medicine, laser therapy, in-house pharmacy, surgery, urgent/immediate care, and acupuncture. We are ready with a positive, experienced support staff and excellent clientele and well equipped with ultrasound, digital radiography, dental x-ray, and a complete in-house laboratory. At our sister hospital in Hudson, Lowell Road Veterinary Center, we offer rehabilitation services such as underwater treadmill therapy, massage therapy, laser therapy, modality exercises, and more. We aim to make sure our clients and pets experiences leave them with a comfortable feeling as if they are an extended part of Bedford Veterinary Medical Center's family! We are located in beautiful southern, New Hampshire! Tax-free New Hampshire is a fantastic place to live and offers beaches, mountains, and city life, all within a short driving distance from our location! It is a paradise for outdoor enthusiasts and is an excellent place to live and/or raise a family! To learn more about us, click ********************************** Job Description We're looking for a Veterinary Office Manager with leadership skills and hands-on veterinary technician experience! This role is perfect for someone who loves animals, enjoys leading a team, and thrives in a busy hospital setting. What you'll do: * Lead, coach, and support a team of veterinary professionals * Oversee scheduling, workflow, and hospital efficiency * Assist with staff training and development * Maintain compliance with protocols and industry standards * Collaborate with doctors and technicians to provide excellent patient care Qualifications Who we're looking for: * Veterinary technician background with a minimum of 3-4 years' experience (required) * Leadership or management experience 1-2 years (required) * Strong communication and organizational skills * Ability to foster a positive, team-oriented culture * Passion for veterinary medicine and client service Additional Information Job Type: Full-time Schedule: Every other weekend coverage. Shifts are afternoon/evening. Pay: $26-30/hr. depending on experience level, we are willing to negotiate We offer our staff: * Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) * Employee Assistance Program * Paid Vacation and Sick Time for ALL Employees * Paid Bereavement Program * Paid Parental Leave Program * Competitive Compensation * Continuing Education Allowance (applies to licensed/registered/certified roles) * Tuition Assistance Program * Access to a CVA/CVT/CVPM Partnership through Penn Foster * Career Development Opportunities * Referral Bonus Program for most positions! * Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) * Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************

Bedford Veterinary Medical Center is a state of the art, multi-doctor hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket pets in the Southern New Hampshire area. We practice the highest quality medicine while providing our pets and clients with the utmost care and compassion. Our hospital offers many services including annual wellness care, anesthesia and sedation, dentistry, internal medicine, laser therapy, in-house pharmacy, surgery, urgent/immediate care, and acupuncture. We are ready with a positive, experienced support staff and excellent clientele and well equipped with ultrasound, digital radiography, dental x-ray, and a complete in-house laboratory. At our sister hospital in Hudson, Lowell Road Veterinary Center, we offer rehabilitation services such as underwater treadmill therapy, massage therapy, laser therapy, modality exercises, and more. We aim to make sure our clients and pets experiences leave them with a comfortable feeling as if they are an extended part of Bedford Veterinary Medical Center's family! We are located in beautiful southern, New Hampshire! Tax-free New Hampshire is a fantastic place to live and offers beaches, mountains, and city life, all within a short driving distance from our location! It is a paradise for outdoor enthusiasts and is an excellent place to live and/or raise a family! To learn more about us, click ********************************** Job Description We're looking for a Veterinary Office Manager with leadership skills and hands-on veterinary technician experience! This role is perfect for someone who loves animals, enjoys leading a team, and thrives in a busy hospital setting. What you'll do: Lead, coach, and support a team of veterinary professionals Oversee scheduling, workflow, and hospital efficiency Assist with staff training and development Maintain compliance with protocols and industry standards Collaborate with doctors and technicians to provide excellent patient care Qualifications Who we're looking for: Veterinary technician background with a minimum of 3-4 years' experience (required) Leadership or management experience 1-2 years (required) Strong communication and organizational skills Ability to foster a positive, team-oriented culture Passion for veterinary medicine and client service Additional Information Job Type: Full-time Schedule: Every other weekend coverage. Shifts are afternoon/evening. Pay: $26-30/hr. depending on experience level, we are willing to negotiate We offer our staff: Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) Employee Assistance Program Paid Vacation and Sick Time for ALL Employees Paid Bereavement Program Paid Parental Leave Program Competitive Compensation Continuing Education Allowance (applies to licensed/registered/certified roles) Tuition Assistance Program Access to a CVA/CVT/CVPM Partnership through Penn Foster Career Development Opportunities Referral Bonus Program for most positions! Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. *Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************

As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. Our Benefits: + Comprehensive medical, dental, and vision coverage + 401(k) retirement plan + Paid time off and holidays + Employee assistance programs and wellness initiatives + Flexible options to support a balanced life **Responsibilities** What You'll Do: + Maintain elements of the assigned clients' files, and all related paperwork. + Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. + Assigns homecare aides based on the client's overall needs and Plan of Care. + Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. + Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. + Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. + Prepares and submits routine departmental reports as required. + Records and maintains accurate documentation of the client's condition and overall service. + Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. + Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. + Provides education and coaching on changes to a client's Plan of Care. + Maintains positive working relationships with clients, homecare aides and referral sources + Ensures compliance with local, state and federal laws as well as with Company policies and procedures. + Performs other related duties as assigned. + If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly. + This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. **Qualifications** What You'll Bring: + Excellent organizational skills: ability to multitask and manage multiple responsibilities. + Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. + Basic computer literacy and typing skills. + Customer service skills. Education and Experience: + At least 18 years of age. + High school graduate or equivalent preferred; May require higher level of education or certification. + Current PPD, or Chest x-ray if applicable. + Medicaid, Waiver, or Home Healthcare experience preferred. + Other Requirements pursuant to state or local rules as applicable. Management Authority: + Conducts performance reviews + Trains other associates + Directs work of other associates Physical Requirements: + Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. Travel Requirements: + Regular travel on a daily or weekly basis required, even in inclement weather _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._ _Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._ **Job Profile Summary** The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.

MVSB is seeking a motivated and experienced banking professional to join our award-winning customer service retail banking team. We are searching for a Customer Service Banker (Universal Banker) at our North Conway, NH branch. We offer a competitive salary along with a comprehensive benefit package including but not limited to, medical, dental, vision, generous retirement savings plan, paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team! Hourly pay begins at $20.64 and is negotiable based on level of experience JOB REQUIREMENTS/DESIRED EXPERIENCE: High school diploma or GED Minimum one year experience in customer service and/or cash handling role Experience utilizing software applications to perform customer service duties Strong interpersonal and organizational skills Must be able to work rotating Saturdays Ability to travel between offices as required Prior bank teller transaction knowledge a plus but not required PRIMARY RESPONSIBILITIES: Maintains a working knowledge of banking products and services while promoting them to the customer Demonstrates openness and willingness to switch between the teller and customer service positions as the needs arise Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry Responds to questions and resolve problems or concerns for customers effectively and efficiently We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve! We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you! We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.

Job Description MVSB is seeking a motivated and experienced banking professional to join our award-winning customer service retail banking team. We are searching for a Universal Banker (Customer Service Banker) at our North Conway , NH branch. We offer a competitive salary along with a comprehensive benefit package including but not limited to, medical, dental, vision, 401K (with Company match), paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team! Hourly pay begins at $20.64 and is negotiable based on level of experience JOB REQUIREMENTS/DESIRED EXPERIENCE: High school diploma or GED Minimum one year experience in customer service and/or cash handling role Experience utilizing software applications to perform customer service duties Strong interpersonal and organizational skills Must be able to work rotating Saturdays Ability to travel between offices as required Prior bank teller transaction knowledge a plus but not required PRIMARY RESPONSIBILITIES: Maintains a working knowledge of banking products and services while promoting them to the customer Demonstrates openness and willingness to switch between the teller and customer service positions as the needs arise Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry Responds to questions and resolve problems or concerns for customers effectively and efficiently We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve! We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you! New Hampshire Mutual Bancorp (NHMB) is truly a unique and exciting organization - the first mutual community banking shared services organization of its kind found in Northern New England. NHMB provides the operational support for three premier independent mutual savings banks, MVSB, The Merrimack and Savings Bank of Walpole (SBW), and a financial advisory and trust company, NHTrust. We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.

Our business partner, Work Opportunities Unlimited, an employee-owned company with over 300 employees along the east coast, has helped people with barriers to employment find meaningful work since 1982. We are hiring a Manager of Work and Community Supports (not to be confused with Recruiting/HR or Staffing Firms) who will lead and grow our Keene area market. We are a company that combines business best practices with human services. You will serve as a Coach/Player, leading a team of dedicated professionals to develop and maintain employment opportunities for individuals with barriers to employment. We refer to the candidates we support in finding employment as our “clients.” A day in the life of the Manager might include: Working extensively in the community to coach, mentor, and develop your team while also taking an active role in your client's employment goals Meeting with clients, outreach to employers, and state funding sources Sourcing, networking, and partnering with local businesses to identify employment opportunities Providing strategic direction for market growth and development Managing the fiscal responsibilities of the market including revenue growth and expenses What you bring to the role: 3-5 years of management experience developing and leading a high-performing team Commitment and passion for the work you do with a desire to bring those skills to a new opportunity Track record of demonstratable success meeting and exceeding goals Comfort level with technology and utilizing it to maximize efficiencies in workflow Interest or experience in human services Why WOU? An employee-owned, mission driven company that provides a supportive culture and collaborative environment Monday-Friday, business hours, on-site Competitive pay, accrued paid time off, paid holidays, tuition reimbursement and more Health, dental, and vision benefits, tuition assistance, and a 401(k) plan Professional development opportunities Join our team and help change the world of work! Send your resume to ***************************** or visit our website at: ************************* Questions? Call our Recruiting Team at ************.

Equal Opportunity Employer/Disability/Veterans Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps. Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible. The Customer Service Supervisor is responsible for supporting the Customer Service team and assisting the department in maintaining maximum efficiency while providing patients the highest quality level of service. Duties and Responsibilities Assist in holding the Customer Service team accountable for productivity and accuracy goals Assist in setting, monitoring, and reporting key performance indicators regularly Assist in evaluating Customer Service team's performance, writing reviews, and delivering disciplinary action as needed Assist in creating strategies and procedures to meet department and company goals, covering Customer Service team's responsibilities as needed to reach goals Assist in developing, maintaining, and ensuring adherence to standard operating procedures for the Customer Service team, communicating updates and changes as necessary Coordinate and collaborate with other department managers to communicate company policy changes/updates as needed Coach, lead and train individuals on the Customer Service team toward meeting individual and departmental goals, performing additional training as needed Coordinate ongoing training for third party representatives as needed Handle escalations regarding customer service and department specific issues Propose operational changes as needed Lead individual and team meetings as needed Assist in managing workload distribution relevant to specific department needs Display exemplary customer service in all interactions Other tasks and duties as required Basic Qualifications 18 years of age or older Must be eligible to work in the United States and not require work authorization from us now or in the future High School diploma or equivalent required; college preferred At least 1 year of customer service experience Required Skills Effective and professional verbal and written communication abilities Professional computer experience (especially Microsoft Office Suite) Ability to work independently to investigate and make decisions Ability to prioritize and complete work amidst interruptions in a busy work area Ability to comply with guidelines both internal and industry-imposed Ability to reconcile multiple shifting logistical factors for each appointment Strong attention to detail Great customer service skills Bilingual in English and Spanish preferred Competencies Computer Skills Interpersonal Skills Product Expertise Communication skills Results Driven Conflict Management Customer Service Organizational skills Work Environment & Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time This role routinely uses standard office equipment such as computers, phones, and printers/scanners The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in a professional office environment The noise level in the work environment is usually moderate to loud Direct Reports - Assigned Customer Service team members Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

Under the direction of the Medical Director of the Laboratory and the Administrative Director of Laboratory Services, improves and maintains working relationships with Laboratory external and internal customers in relation to obtaining and receiving specimens for in house testing, transmission of specimens to external Reference laboratories for additional testing and access to Laboratory services. Oversees inpatient and outpatient phlebotomy operations, central processing and handles technical inquiries. Acts as a resource and provide team leadership to the staff in the Phlebotomy and Central Processing areas. High school graduate or equivalent. Three years of appropriate laboratory experience required. 1 year Supervisory or leadership experience preferred. * COMPENSATION * Minimum Pay: $23.39 * Maximum Pay: $36.26 * Area of Interest:Allied Health; * Work Status:Monday- Friday days; * Employment Type:Full-time 40 hours/week; * Job ID:16443 Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.

Job DescriptionTransporation Company looking for a dynamic, team player, and reliable candidate to join our fast-growing transportation company. Looking for candidate That has experience in the Limousine/Chauffeured services/ Schoo Bus Transporation industry Duties are included but not limited: Must know Excell spread sheet Must know how to manage drivers Must be fast learner and willing to learn or booking/Dispatch/Tracking tools Must have sales and or cold calling experience. Bookkeeping Knowledge Must know how mange drivers and fleet folders

is an in-office position. Under the general direction of the Chief Information Security Officer, the Cybersecurity Manager is responsible for implementing, and contributing to the development of, an organization's cybersecurity strategy, implementing security measures, and ensuring compliance with relevant regulations. They lead teams, develop security policies, and respond to incidents, while also staying informed about the latest cyber threats. Required Skills and Qualifications * Bachelor's degree in Computer Science, Information Security, or a related field. * Demonstrable experience as a Cybersecurity Manager, or similar role, and at least 5 years in cybersecurity overall. * Extensive knowledge of regional and global cybersecurity frameworks, such as NIST, ISO 27001, SOC 2, and CIS Controls. * Experience in data protection and cybersecurity, including incident management, security incident response frameworks, and disaster recovery planning. * Proficiency in security technologies and tools, including SIEM, firewalls, VPNs, data encryption protocols, and anti-malware solutions. * Strong understanding of HIPAA, or similar data privacy regulations. * Hands-on experience with vulnerability assessments, penetration testing, and ethical hacking. * Strong leadership and team management skills, with experience leading cybersecurity initiatives. * Solid analytical and problem-solving skills, with the ability to identify and mitigate data security risks. * Excellent communication skills, with the ability to work cross-functionally with IT, clinical, legal, and business stakeholders. Preferred Skills and Qualifications * Relevant certification in cybersecurity, such as CISSP, CISM, or CEH. * Experience with cloud security, securing hybrid environments, and endpoint protection. * Experience with regulatory compliance related to cybersecurity and data privacy laws. * Knowledge of threat intelligence platforms and advanced persistent threats (APT). * Familiarity with Zero Trust Architecture and its implementation. * Expertise in threat modelling, risk management, and securing biomedical systems. * Contributions to open-source security projects or research publications. Key Responsibilities * Lead and manage cybersecurity team: This involves hiring, training, and mentoring cybersecurity professionals, as well as managing their performance. * Oversee cybersecurity budgets: This includes developing, managing, and tracking budgets related to security initiatives and technologies. * Conduct risk assessments: Identifying potential vulnerabilities and threats to the organization's systems and data. * Implement security measures: Deploying firewalls, intrusion detection systems, and other security technologies to protect against cyber threats. * Monitor and respond to security incidents: Identifying, containing, and recovering from security breaches and other cyber incidents. * Ensure compliance with regulations: Staying current on relevant regulations and ensuring that the organization's security practices are compliant. * Develop and maintain security policies: Creating and updating policies that govern the organization's cybersecurity practices. * Work with other departments: Collaborating with other departments to ensure that cybersecurity is integrated into the organization's overall operations. * Evaluate and implement appropriate security technologies: Staying current on the latest security tools and technologies and recommending them for implementation. * Monitor security trends and threats: Staying informed about the latest cyber threats and adjusting the organization's security posture accordingly. * Communicate cybersecurity information: Communicating cybersecurity information to both internal and external stakeholders. This includes educating employees on cybersecurity best practices and how to protect themselves from cyber threats. * Provide reports to management: Providing regular reports to management on the organization's cybersecurity posture and progress. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is SEDENTARY. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull less than 10 pounds, and occasionally lift, carry or push/pull up to 10 pounds. While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to hear, perform activities that require fine motor skills, and speak. The employee is occasionally required to bend, do repetitive motion, kneel, reach, squat, stand, and walk. Specific vision abilities required by this job include depth perception, far vision, near vision, and peripheral vision. The noise level in the work environment is usually quiet.

Verizon Wireless Zone in Concord and Raymond is looking for an Office Manager. Come and work in a tight-knit, high energy, team oriented atmosphere! We are looking for someone with high attention to detail and a people oriented attitude. Customer focus is our main priority every day with every customer! Must be 110% comfortable on the phone! Making phone calls is a top priority in this position. Work behind the scenes at our locally owned store and actually enjoy coming to work every day. Must be able to multitask and take initiative to get things done! Work closely with owners and management to keep the business running smoothly. Must be able to commute to Raymond and Concord New Hampshire multiple times per week, and great news this is a Monday-Friday day job, with relatively flexible hours! 20-30 hours a week $13-15/HR based on experience Desired qualifications: Call center experience Customer service experience Office experience Secretarial experience Duties include: Auditing paperwork Customer Relationship Management Business Relationship Management Monthly Scheduling Inventory and Ordering Marketing campaigns Banking and money management Filing, cleaning and organizing On boarding associates Compensation: $13.00 - $15.00 per hour Our Company In 1988 Wireless Zone opened it's first store in Wethersfield, CT. From the moment it opened, it was a model that begged to be replicated. Today we've grown to become the largest Wireless Franchise in the US. We have over 400 stores, in 28 states throughout the northeast, mid-Atlantic, south and mid-west. In addition to our franchise stores we have a growing number of corporately owned and operated locations. We sell all the latest cellular/wireless phones, GPS navigation, wireless accessories, Verizon FIOS High Speed Fiber Optic Network, Wireless Data Devices and pre-paid cellular services. Our Culture We take pride in being a first name only company and we realize that employees are the key to our continued success. Today our employees are committed to the same standards of outstanding customer service that helped to found the company. We are dedicated to being the nation's top wireless retailer by providing the best customer experience. Our Community The Wireless Zone franchise is passionate about community involvement and positively impacting the lives of others. The Wireless Zone Foundation for Giving was established in 2003 and offers grants to charitable organizations from donations by Wireless Zone franchisees, employees and friends. The grants are given to support programs and organizations dedicated to improving the communities in which we operate and live. Our Future In December 2012, the Wireless Zone franchise was acquired by GLENTEL, the largest independent multi-carrier mobile phone retailer in Canada and a leading international provider of innovative telecommunications services. This merger is expected to open exciting new possibilities for growth for our company. We are constantly in search of other business lines that would complement our current list of services and provide another source of profit for our franchise owners. Join our team today!

The Advanced Regenerative Manufacturing Institute (ARMl) IBioFabUSA is a Member-based non-profit organization founded to build the biofabrication industry and transform the future of healthcare. ARMI provides wrap-around commercialization services to companies seeking to bring life-saving regenerative technologies to patients, as well as to innovators seeking to commercialize enabling technologies that will grow the industry's impact. The Impact That You Will Make ARMI is seeking an experienced scientist to lead our analytical multi-omics group. The successful candidate will be responsible for overseeing daily operations of a core facility that ensures the generation of high-quality, reliable data to support process development for cell-based therapy manufacturing. The individual will lead a small team of scientists and technicians, maintain instrumentation, drive continuous improvement and safety and, as needed, will ensure regulatory compliance. This role requires particularly strong technical expertise in chromatography principles, mass spectrometry and method validation protocols supporting untargeted and targeted metabolomics, proteomics and lipidomics. The ideal candidate would also oversee method development, validation and routine analysis for techniques such as HPLC, GC, FTIR and UV-Vis spectrophotometry. Your Role Leadership and Oversight Lead and mentor analytical scientists and technicians Schedule and prioritize analytical projects to meet organizational and client deadlines Collaborate with cross-functional teams including process development, data science, quality, and regulatory affairs Present findings and recommendations to internal stakeholders and external clients Manage multiple projects simultaneously while meeting critical timelines and deliverables Support regulatory submissions and client audits as needed Method Development & Optimization Develop and validate robust LC-MS/MS methods for lipids, proteins, and metabolites, and methods for gene expression profiling, in a variety of cell types and in culture matrices that may include animal serum Optimize sample preparation procedures, chromatographic conditions and mass spectrometer parameters to achieve required sensitivity, selectivity, and throughput Troubleshoot analytical challenges and implement innovative solutions to overcome matrix effects and interference issues Method Validation & Documentation Conduct method transfers and technology transfers between laboratories and instruments Prepare standard operating procedures, technical documentation and detailed validation reports Maintain compliance, as needed and in collaboration with Quality Assurance staff, with GLPs, GMPs, and other applicable quality standards Instrumentation & Maintenance Operate and maintain equipment including troubleshooting, routine calibration and preventative maintenance Collaborate with service engineers and vendors for instrument optimization and upgrades Train laboratory personnel on proper instrument operation and safety procedures Your Skills and Experiences Exceptional interpersonal, written and verbal communication skills Experience working in a fast-paced, dynamic, collaborative team environment High energy, commitment, initiative, and perseverance Education & Experience Bachelor's degree in Chemistry, Analytical Chemistry, Biochemistry, or related field with 15-20 years of relevant experience, or Master's degree with 10-15 years of relevant experience, or PhD with 5-10 years of relevant experience Demonstrated hands-on experience with LC-MS/MS method development and validation in regulated environments Technical Skills Proficiency with major LC-MS/MS and untargeted and targeted gene expression platforms Strong understanding of mass spectrometry principles, ionization techniques, and fragmentation patterns Experience with various chromatographic techniques, including specialty columns Knowledge of sample preparation techniques for small molecules, lipids, proteins and nucleic acids Familiarity with data acquisition and processing software Knowledge of LC-MS/MS applications in process development, preclinical research, and clinical research Strong statistical analysis skills and experience with data analysis software Preferred Qualifications Familiarity with automation and robotics for sample preparation Experience with project management tools and techniques Personal Attributes Strong analytical and proactive problem-solving skills with a strong attention to detail Excellent written and verbal communication abilities Ability to work independently and manage competing priorities Team-oriented mindset with collaborative cross-functional approach Commitment to quality and scientific integrity Adaptability to evolving technologies and methodologies Working Conditions Laboratory environment with exposure to chemical reagents and analytical instruments Occasional overtime may be required to meet project deadlines Some travel may be required for conferences, training, or client meetings Demonstrated ability to build lasting relationships at all levels of an organization Proficiency in legal research and writing Experience with biotechnology / health technology contract regulations and standards (preferred); Undergraduate degree in biotechnology; biology, molecular biology, biochemistry, genetics, microbiology, chemical engineering, biomedical engineering, control systems, or other related technology (preferred). Experience with federal compliance and reporting requirements (preferred); and Experience with contract management software. By applying, I understand that any offer of employment is contingent upon the successful completion of a background check, in accordance with applicable laws.