Technical assistant jobs in Anchorage, AK - 50 jobs

The primary job responsibilities include, but are not limited to, providing technical support for local and remote staff, facilitating and maintaining computer networks, and troubleshooting network issues in offices. Must have a friendly personality, be able to handle inquiries related to information technology, and give accurate information and assistance in a professional and high-quality manner. PRIMARY RESPONSIBILITIES Work and communicate effectively with users from all departments within the company, vendors/contacts from other companies, and audiences that may not always be compromised of technical personnel Provide technical support with minimal supervision Provide end user technical support for computer related hardware, software, printer, network, phone systems, and network issues Install, configure, service, repair, and maintain hardware and software for network services, storage networking devices, and servers Assist with preventative maintenance to the servers and verify antivirus updates Assist administering PBX, corporate cellular phones, laptops, and other related hardware Assist maintaining daily and or monthly backups Possesses the ability to solve problems quickly in high-stress situations Travel, if necessary, to troubleshoot network issues Other duties as assigned KNOWLEDGE & SKILL REQUIREMENTS A high school diploma or GED equivalent is required, and 1 year of previous technology support experience or industry-related experience is desired. The ability to understand and speak the Yup'ik/Cup'ik native language is strongly preferred. Successful applicants must possess the ability to represent the company in a professional manner, both verbally and in writing. Strong computer skills and knowledge of Microsoft Office products is required, as well as knowledge of the operation of standard computer hardware and software. Ideal candidates will possess organizational skills that enable them to multi-task and prioritize a high volume of tasks, while maintaining a high level of attention to detail and accuracy. The abilities to be a confident communicator, eager to learn, remain flexible, and work as a team member is a must. PHYSICAL REQUIREMENTS In order to successfully perform the duties of this position, the employee is regularly required to effectively remain in a stationary position for long periods of time, operate a computer and other office productivity machinery, communicate with others in person and over the phone, and move about inside the office. This position requires the ability to sit, effectively use hands and fingers, talk and listen, reach with hand and arms, stoop, kneel, and crouch. Occasionally this position may be required to lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus. The ability to work in a constant state of alertness and in a safe manner is also a requirement. WORK ENVIRONMENT This position is performed in an office setting with exposure to computer screens and fluorescent lighting. It requires the regular use of a computer, keyboard, mouse, and multi-line telephone system. The noise level in the work environment is usually quiet. Travel to other rural communities, Anchorage, and other states may be required via aircraft of varying sizes. Some travel may require staying overnight. Salary Description $22-$25 /hour

Job Description DenaliTEK is seeking an experienced Technical Support Specialist with proven Managed Service Provider (MSP) experience and hands-on ticketing system usage. This role is not entry-level and is intended for professionals who have supported multiple client environments within an MSP and are comfortable working within established ticketing, documentation, and SLA-driven workflows. The ideal candidate can handle escalations beyond basic helpdesk issues, works efficiently in ConnectWise, and understands the operational expectations of an MSP environment. Why DenaliTEK Established MSP with defined processes and expectations Opportunity to grow into higher-level technical or specialized roles Collaborative team environment with a focus on quality and accountability Competitive compensation based on experience Key Responsibilities Provide Tier 1 & 2 technical support for MSP clients across multiple environments Work daily in ConnectWise Manage for ticketing, time entry, and documentation Troubleshoot and resolve issues involving: Windows workstations and servers Active Directory and Group Policy Microsoft 365 (Exchange Online, SharePoint, Teams, Entra ID) Networking fundamentals (firewalls, switches, access points, VPNs) Escalate complex issues appropriately while owning resolution through completion Maintain accurate, detailed ticket notes and documentation Adhere to MSP standards, processes, and SLAs Requirements Candidates must meet all of the following: 1+ years of experience working for a Managed Service Provider (MSP) Demonstrated, hands-on experience using ConnectWise or similar ticketing systems Experience supporting multiple client environments concurrently Strong troubleshooting skills beyond basic password resets and desktop support Proven ability to work independently in a fast-paced MSP environment Strong written documentation and communication skills This role is not intended for entry-level candidates or individuals without MSP and ticketing experience. Benefits 100% company-paid medical, dental, and vision insurance 401(k) with company contribution 4 weeks of PTO annually, plus 7 paid holidays Reimbursements for mileage, parking, internet, and cell phone A no-drama, no-politics environment that values performance and integrity We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job DescriptionDescription: We are seeking a highly motivated and personable IT Support Specialist to join our technology team. This hybrid Service Desk / Field Technician role is ideal for someone with solid foundational IT skills who is eager to grow their skill in more advanced system, network, and infrastructure support. This position will support multiple dealerships across the region and serve as the primary on-site IT resource for Alaska, providing hands-on troubleshooting, exceptional customer service, and light network support. The ideal candidate is self-driven, adaptable, and excited to work in a fast-paced, multi-location environment. While the position follows a set weekly schedule, flexibility for early/late shifts and occasional nights or weekends (typically scheduled well in advance) is important. Key Responsibilities • Provide Tier 1-2 support, including password resets, account unlocks, workstation troubleshooting, and software support. • Manage user lifecycle processes in Active Directory, Office 365, and other internal systems. • Image, configure, and deploy desktops, laptops, and peripheral hardware for new and existing users. • Deliver both remote and on-site technical support across multiple dealerships. • Travel between local sites and provide periodic ON-SITE support in Fairbanks and Soldotna. • Assist with basic network administration tasks, including DHCP/DNS checks, GPO troubleshooting, and firewall console access for guided configuration changes. • Support technology rollouts, dealership openings, and major deployment projects. • Maintain documentation, ticket updates, and detailed notes to ensure continuity of support. • Identify recurring issues, propose improvements, and take initiative in finding solutions. • Collaborate with the broader IT team while acting as the primary technical resource for Alaska operations. WORKING CONDITIONS/ENVIRONMENTAL FACTORS: • Primarily indoor office environments with occasional exposure to outdoor weather during on-site visits. • May encounter moderate noise, cleaning chemicals, or other standard workplace hazards. • Must be willing to travel locally and occasionally out of state as needed. PHYSICAL REQUIREMENTS: • Standing/walking: Frequently, up to ¾ of the work shift, often on hard surfaces. • Sitting: Frequently, up to ¾ of the work shift. • Lifting: Occasionally up to 50 lbs; rarely up to 100 lbs. • Carrying: Occasionally up to 50 lbs for distances up to 200 feet. • Bending/twisting: Frequently. • Climbing: Rarely; may use ladders up to six feet. • Reaching: Occasionally at all height levels. • Pushing/pulling: Occasionally up to 30 lbs of force. • Fine hand manipulation required for repairs and equipment handling. As the sole IT support on site you will be the only one to carry the equipment to and from placed. Requirements: • 1-2 years of hands-on experience in IT support, help desk, or a related technical field. • Strong customer service and communication skills; able to work professionally with all levels of staff. • Solid understanding of Windows 10/11, desktop support, and basic troubleshooting methodologies. • Familiarity with Active Directory, DNS, DHCP, Group Policy, and Office 365 administration. • Ability to travel regularly to local dealerships and occasionally out of state. • Self-motivated with strong multitasking, time management, and organizational abilities. Preferred Skills: • Experience with remote support tools and ticketing systems. • Exposure to networking concepts, firewall interfaces, and escalation workflows. • Experience supporting multi-site environments. • CCNA or similar networking knowledge (preferred but not required). • Comfort working independently as the sole technician supporting a region. Helpful Knowledge, Skills and Abilities: Windows 10/11, Desktop/Laptop Support, Troubleshooting, Active Directory, Customer Service Hardware Support, Office 365, Help Desk Support, Ticketing Systems, Computer Imaging Technology Deployment, Remote Support Tools, Basic Networking, Firewall Console Familiarity

Alaska Christian College JOB TITLE: Maintenance Technician Internship DEPARTMENT: Facilities Management (Operations) REPORTS TO: Facilities Manager Start: May 2026 STATUS: Full-time, Stipend (Grant Funded), Exempt, 12 months PURPOSE: As an Intern, you will work closely under the direction of the Facilities Manager and be involved with the day-to-day operations of the physical plant. RESPONSIBILITIES: * Under the direction of the Facilities Manager, helps maintain all campus grounds, facilities, vehicles, and custodial. * Perform routine preventive maintenance to ensure that all machinery and equipment continue to run smoothly, building systems operate efficiently, or the physical condition of buildings does not deteriorate. * Maintain necessary facilities-related records. * When directed, monitor building security and safety by locking doors before and/or after operating hours. * When directed, purchase and stock custodial and maintenance supplies. * Aids in winter snow removal. * Provide input regarding new campus structures and master plan development. * Keeps exterior campus areas clean, including regular recycling runs. * Notify the facilities manager of any major repairs needed to the building's operating systems. * Provide landscaping work as needed. * Service Class A well system. * Supervise summer work teams as work host and first point of contact for projects and purchasing. * Stay within the approved budget for all expenditures. * Maintains a clean, safe, and unobstructed workspace by keeping the shop areas organized and tidy for staff and other users. * Must have a clean driving record. (Please see definitions per our insurance carrier) There have been no major moving violations in the past three years. No more than one at-fault accident in the past three years. * Develop a standard operation procedures (SOP) manual for this position. * Carries out other duties as assigned. SUPERVISORY RESPONSIBILITIES: None REQUIREMENTS: * Must be a high school graduate or have a GED. * Must have a valid driver's license. * Must have a general knowledge of machines and tools, including their uses. * Working knowledge of materials, methods, and tools involved in facility management and building repair. * Must have good communication skills, both verbal and written to communicate with supervisors, peers, vendors, and customers. * The ability to maintain composure under difficult circumstances and to be adaptable. * Must be able to evaluate issues and situations and use logic to determine appropriate solutions. * Must be able to work independently and show good judgment. * Must be organized, efficient, and show good time management skills. * Must be reliable and dependable with regular, timely attendance. General Internship Guidelines * The internships will be 40 hours a week. * The internship begins May 2026 and concludes in May 2027. * Must be between the ages of 18 and 28 years old at the time of acceptance of the internship. * College graduate preferred. * Interns will have 15 days off for a 12-month internship and 11 days off for a 9-month internship. * The supervisor will set working hours. * Interns will be given a stipend of $723.07 a month, paid bi-weekly payroll plus room and board. * At the completion of the internship in May, interns who complete the entire program will receive an additional $100 for each month they participate. * Housing included. * Limited meal plan included. * Interns will be supervised by the directors in the area which they intern. * Composition and documentation of a professional development plan. * Most work will be on campus with some local, statewide, and national travel involved. * October Attendance at Murdock Trust's annual Vision and Call internship conference. * September and February attendance at bi-annual CYAK young adult retreat. * Weekly meetings and coursework with the project advisor. * Must be willing to agree to and sign a statement of Evangelical Covenant Affirmations and Acknowledgement of the Covenant Affirmations and ABHE statement. WORKING CONDITIONS: These duties will be conducted both outdoors in varied weather conditions and in interior environments. Must be able to move your hands together or limbs quickly and have the ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble small objects. Must be able to coordinate two or more limbs while sitting, standing, or lying down. The job requires performing physical activities using considerable use of arms, legs, and the entire body in climbing, lifting, balancing, walking, stooping, and handling materials. Must be able to lift 60 pounds on an occasional basis. There may be exposed to hazardous materials and limited exposure to pollutants, gases, dust, or odors. Some exposure to sounds and noise levels may be distracting or uncomfortable. The job may require wearing common protective safety equipment such as glasses, gloves, and hard hats. Must have adequate sight to meet the responsibilities of the job. DRESS CODE: Sturdy, work-appropriate attire is required. Jeans are acceptable as long as they are clean and well kept. Appropriate footwear is necessary for safety. If any questions arise regarding what is appropriate, speak with the supervisor. STATEMENT OF UNDERSTANDING: This job description is intended to describe the general nature of the work being performed by the person assigned to this position and does not state or imply that it is all-inclusive. Other duties and responsibilities may be added with consideration of the job requirements and skills needed and can be changed verbally or in writing at the discretion of the job's immediate supervisor.

Job Objective: Support the computing needs of the company's employees and contractors providing all levels of IT support services, including help desk, desktop, system administration and field services. The IT Support Analyst is part of a team of technical support professionals that are responsible for providing hardware, software, audio-visual, networking, and Windows administration user support, serving as a resource for infrastructure support teams for the Houston, Aztec, Anchorage, North Slope offices and other remote locations. Essential Job Responsibilities: Assists users with hardware, software, and networking problems, triaging issues and requests as they are reported via phone, ticketing system, walk-up, IM and email. Configure new computers and upgrade existing computers. Supports audiovisual technology throughout the enterprise. Provide corporate executive support in a professional and expedient manner Provide user administration using internal tools and administration platforms including Windows Servers, Active Directory, MS Exchange, Azure Admin Portal and other enterprise application admin tools. Installs new and existing software, maintaining support documentation articles to ensure knowledge transfer with peer support teams and staff. Assists peer infrastructure and Security teams with troubleshooting function to solve problems with network hardware and software at desktop level. Perform other support functions as directed by the Helpdesk Manager and other IT management. Analyze and resolve application issues for industry applications such as Aries, Petra, SMT, I.H.S data analysis, etc. Use of IT ticketing system for documenting, troubleshooting and communication with requestors, taking ownership of issues from request to resolution. Maintains employee confidence and protects corporate assets, including intellectual property, by keeping information confidential. Maintains technical knowledge by attending educational workshops and reviewing professional publications, establishing personal networks, and participating in professional associations. Contributes to team effort by accomplishing related results as needed. Adheres to the company's values - integrity, ownership, urgency, alignment and innovation. Supports company vision and mission. Adheres to established work schedule, attendance standards and is punctual to work and meetings. Other Job Responsibilities: Other duties as assigned by management. Qualifications: Minimum of three (3) years of hands-on experience in information systems, preferably within the oil and gas industry, with a strong emphasis on customer support. Solid understanding of desktop computers, printers, audiovisual components, and general office applications. Strong interpersonal skills to effectively communicate with individuals at all levels of the company. Exceptional ability in diagnosing and solving computer related problems while maintaining patience, professionalism, and courtesy. In depth understanding of Windows desktop operating systems and utilities. Basic understanding of Windows server operating systems, administration and utilities. Ability to establish priorities, meet deadlines, and concentrate on detailed information in a fast-paced demanding work environment. Ability to establish and maintain effective working relationships with employees, supervisors, other departments, officials, and the public. Ability to complete multiple, diverse tasks of differing priorities. Proficiency in the use and application of the following software: Required: Microsoft Office (Excel, Word, PowerPoint, and Outlook with emphasis on Outlook and Excel). High degree of competency in troubleshooting Smartphones/Mobile devices, tablet devices, as well as various smartphone devices. Preferred : Working knowledge of oil and gas industry applications such as Aries, Petra, IHS, SMT, etc. Education Requirements: Required: High school diploma or GED equivalent. Preferred : Bachelor's Degree from an accredited four-year university or college with a degree in information technology, management information services, computer science, or a closely related field

Requirements • 1-2 years of hands-on experience in IT support, help desk, or a related technical field. • Strong customer service and communication skills; able to work professionally with all levels of staff. • Solid understanding of Windows 10/11, desktop support, and basic troubleshooting methodologies. • Familiarity with Active Directory, DNS, DHCP, Group Policy, and Office 365 administration. • Ability to travel regularly to local dealerships and occasionally out of state. • Self-motivated with strong multitasking, time management, and organizational abilities. Preferred Skills: • Experience with remote support tools and ticketing systems. • Exposure to networking concepts, firewall interfaces, and escalation workflows. • Experience supporting multi-site environments. • CCNA or similar networking knowledge (preferred but not required). • Comfort working independently as the sole technician supporting a region. Helpful Knowledge, Skills and Abilities: Windows 10/11, Desktop/Laptop Support, Troubleshooting, Active Directory, Customer Service Hardware Support, Office 365, Help Desk Support, Ticketing Systems, Computer Imaging Technology Deployment, Remote Support Tools, Basic Networking, Firewall Console Familiarity

HDL Engineering Consultants, LLC (HDL) is a leader in surveying, design, and construction services across Alaska. With multiple offices statewide, we're looking for a motivated and detail-oriented Survey Technician (Intern) to join our surveying and mapping team for the summer season. This internship is designed for students enrolled in an accredited geomatics program, with preference given to those attending an Alaska-based program, though all students are encouraged to apply-especially if you're interested in launching your career in Alaska after graduation. As an intern at HDL, you'll work alongside experienced Professional Land Surveyors and Certified Federal Surveyors, gaining hands-on experience in a variety of field and office tasks. You'll be part of real projects that shape Alaska's communities while receiving mentorship from some of the best surveyors in the state. This is a great opportunity to build your skills, get real-world experience, and explore a future with HDL. Requirements: Valid Alaska Driver's License and a clean driving record Enrolled as a 2nd, 3rd, or 4th-year student in a geomatics/surveying program (University of Alaska preferred) Ability and willingness to travel within Alaska Physically fit and capable of working safely and efficiently in a variety of Alaskan terrains. Preferred Qualifications: Eager to learn all aspects of surveying, including control, topographic, boundary, aerial (drone), and right-of-way surveying Looking for hands-on experience applying classroom knowledge in a real-world setting Interested in building a long-term career-we hope interns will return each summer, gaining experience with HDL and transitioning to full-time employment after graduation Responsibilities: Work as a survey technician on a two-person field survey crew Gain hands-on experience primarily in the field, with some office work contributing to control, boundary, subdivision, topographic & design surveys, as well as aerial mapping control and aeronautical surveys Operate survey instruments with precision, including GPS equipment, total stations, and digital levels Record accurate field notes and sketches to document survey data Identify and understand sources of measurement errors to ensure quality results Perform field calculations and check data under the guidance of the party chief Use survey programs and AutoCAD for data reduction, field note processing, calculations, and staking computations Support the project surveyor with office tasks, including research, data reduction, equipment organization, and scanning field notes Work Environment: This position includes a mix of field and office work, with much of the summer spent on out-of-town projects across Alaska. Field Work: Travel to various project sites, typically for one to two weeks at a time Work 10 to 12 hours per day, 7 days per week while on out-of-town assignments In-town projects typically run 8 to 10 hours per day, 5 days per week Operate surveying equipment, including GPS receivers/controllers and total stations Walk long distances, carry survey equipment, and occasionally stand for extended periods at a survey instrument Work in remote locations and diverse terrains, often in inclement weather Lift equipment up to 60 pounds, use tools like a Pionjar or Cobra Combi Breaker/Drill, and follow all safety protocols Office Work: Assist with data processing, research, and survey documentation Work with AutoCAD and other survey software Use standard office equipment, including computers, phones, and photocopiers At HDL, safety is a priority-all field employees are required to wear survey safety vests, follow daily safety briefings, and adhere to strict protocols. This role is a great opportunity to gain hands-on experience, see different parts of Alaska, and develop real-world surveying skills in a supportive and professional environment. What You Can Expect at HDL: A workplace where work is rewarding and fun, with flexibility that supports your lifestyle A family-friendly environment that prioritizes your well-being and work-life balance A culture built on responsibility, engagement, and a drive to exceed expectations Job Location HDL is filling this position in either the Anchorage or Palmer office. HDL is an Equal Opportunity Employer.

Co-Curricular/Returning Coach School Year Salary 2025-26 Status Range # of Days Hrs/Days or FTE School Please use this JobID if you are a returning coach or advisor OR if you are a certified/support staff member in the building where the activity is occurring.

Athletics/Activities/Returning Coach District: Kenai Peninsula Borough School District Additional Information: Show/Hide Please use this JobID if you are a returning coach or advisor OR if you are a certified/support staff member in the building where the activity is occurring.

Athletics/Activities/Returning Coach District: Kenai Peninsula Borough School District Additional Information: Show/Hide Please use this JobID if you are a returning coach or advisor OR if you are a certified/support staff member in the building where the activity is occurring.

Hilcorp offers field internship opportunities for students and recent graduates pursuing degrees or technical training in Computer Science, Computer Systems Engineering, Automation, Instrumentation, Controls, or related disciplines. Applicants from non-Computer Science degree paths are strongly encouraged to apply if they have relevant coursework or hands-on experience with industrial automation, SCADA systems, industrial controls, instrumentation, networking, or server systems. Automation/SCADA Interns will work on-site in Prudhoe Bay, Alaska, supporting North Slope operations. Responsibilities: Automation/SCADA Interns will work directly with the Hilcorp North Slope team supporting SCADA systems and industrial process automation and controls. This internship provides exposure to both field and system-level work, including hardware and software components. Typical responsibilities may include: Supporting SCADA, automation, and industrial controls programming Assisting with turbine controls, instrumentation, and flow measurement systems Working with facility instrumentation and associated field equipment Participating in troubleshooting, maintenance, and system improvements Engaging in hands-on field activities alongside technical staff Interns are expected to: Adhere to Hilcorp's core values: Integrity, Ownership, Urgency, Alignment, and Innovation Support the company's vision and mission Maintain punctuality, attendance, and adherence to work schedules Demonstrate a strong desire to learn and contribute value to a technical team Qualifications: Full availability for the summer internship term Currently enrolled full-time or recently graduated (within the last 12 months) Pursuing or recently completed a degree or technical program in one of the following areas: Computer Science Computer Systems Engineering Automation / Industrial Automation Instrumentation & Controls Electrical, Electronics, or related technical disciplines Or equivalent relevant experience in industrial automation, SCADA, controls, networking, or instrumentation Interest in pursuing a career in the oil & gas industry Minimum cumulative GPA of 3.0 or higher Ability to work a 14 days on / 14 days off rotation Willingness to perform additional duties as assigned by management Clarified Responsibilities Statements Separated general expectations from Responsibilities Section Expanded Qualifications Section, removed AK Requirement.

Job Title: Fisheries Technician Intern Job Summary:Are you enthusiastic about salmon and fisheries work? Spend the summer with the Ecosystems Team at the U.S. Forest Service Sitka Ranger District as the Fisheries Technician Intern! You will learn about and experience operating a remote fish weir to enumerate adult salmon escapement. Regular duties include construction and take down of fish weirs; collection of fish scale, length, and weight samples; application of fertilizer to the lake; recording field data; operating outboard motorboats on the ocean and lakes; and data quality control. Additionally, you will occasionally collect zooplankton and phytoplankton samples, water samples for nutrient analysis, and limnological field data, such as, temperature, dissolved oxygen, and light penetration profiles. You will also be responsible for helping with field camp maintenance and operations which will include operation of equipment (pumps, gasoline and propane fueled equipment and power tools), cutting firewood, etc. Other opportunities may include working with the Sitka Ranger District staff to help conduct wildlife, fish, or habitat surveys; implement watershed and fish habitat improvement projects; remove old structures; and assist with a kids' fishing derby and other educational outreach programs.This internship will take place in person in Sitka, Alaska, with travel to and from field worksite locations. Travel may take place to remote field locations by Forest Service trucks or boats. The intern will be hiking in forested areas and expected to help move heavy materials and equipment on a regular basis - up to forty pounds over slippery, wet, and uneven ground. The intern will also be wading and snorkeling through fast-moving water on a regular basis. All personnel protective equipment, waders, dry suits, safety equipment, and tools will be provided. Interns will need to bring their own warm layers, rubber boots, and sleeping bags. There will be 2 interns hired for this position. Duties/Responsibilities:• Build, maintain, and operate a salmon weir.• Collect biological data from fish.• Collect fisheries ecology data.• Learn to operate small skiffs.• Earn a Forest Service snorkel certification.• Receive Bear and firearm safety training.• Learn about and experience remote fieldwork.• Perform other duties as assigned. Required Skills/Abilities: • Interest in salmon and fisheries.• Interest in living in remote places with a small, diverse crew with limited contact with others.• Must be able to swim.• Willing and able to work outdoors in inclement weather and on challenging terrain.• Able to both collaborate with a team and work independently.• You will need a valid driver's license to drive company vehicles. • Ability to meet deadlines.• Strong written and verbal communication skills• Must be a Sealaska shareholder, descendant of a shareholder, or spouse of a shareholder.• Legally authorized to work in the United States• Ability to travel as needed. Education and Experience: • Must be age 18 at time of hire.• Must be currently enrolled in post-secondary school/program or a recent graduate (1-2 years) • Legally authorized to work in the United States Preferred:• Study in the field of fisheries• Flexibility to work outside of normal work hours and travel within Southeast communities, as needed.• Previous firearm experience• At least a 2.5 GPA• Strong critical thinking and research skills • Self-starter with ability to adapt to a fast-paced work environment. Application Process:• Complete online application at Sealaska.com/careers by January 11, 2026.• Submit a resume and recent transcript (unofficial) with online application. Cover letters are optional, but highly recommended.• You may be asked to provide proof of your status as a Sealaska shareholder, shareholder descendant, or shareholder spouse.• You must successfully complete a background check prior to onboarding at Sealaska. All candidates will be required to take a drug test (with marijuana) About Sealaska Intern Program The Sealaska intern program exists to uplift Sealaska shareholders and their descendants pursuing post-secondary education with meaningful career experience, learning opportunities, and a supportive community. Interns explore career interests, grow professional skills, and connect with the unique and vibrant cultures of the Tlingit, Haida, and Tsimshian people. You will spend the summer with peers who share an Alaska Native heritage, learning from each other and building a community as you venture into your careers. Learn more at sealaska.com/careers/summer-internships. Working Conditions:The physical and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: • Must be able to swim.• Must be able to lift and carry or otherwise move 40 pounds regularly.• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. • Bending or standing as necessary.• Must be able to perform computer-based tasks and processing for up to 8 hours, including sitting or standing, mousing, interacting with information on a computer monitor. Work Environment: • While performing the duties of this job, the employee will primarily work outdoors in inclement weather and on challenging terrain, with occasional work in the office. • This internship will take place in remote areas near Sitka, Alaska, with boat and truck travel to and from field worksite locations. • The intern will also be wading and snorkeling through fast-moving water on a regular basis This description is not intended to be, nor should it be construed as an all-inclusive list of responsibilities, skills or working conditions associated with the position. It is intended to accurately reflect the activities and requirements of the position, but duties may be added, deleted, or modified, as necessary. This description does not constitute a written or implied contract of employment.

As an Intern at GE HealthCare, every moment partnering with customers is an opportunity to impact the lives of patients. You'll be the face of our life-changing products, you'll drive customer satisfaction through excellent service and you'll help healthcare professionals deliver world-class care to patients using innovative medical technologies. In this role, the Summer Biomedical Technician Intern will participate in activities such as observing service calls to evaluate, diagnose, perform repair and planned maintenance (PM) on basic biomedical equipment and drive customer satisfaction through Service Excellence. **Job Description** **RESPONSIBILITIES** Supervised responsibilities may include: - Observe basic customer biomedical equipment issues, appropriate repairs, planned maintenance (PM), safety, and environmental inspections. - Follow appropriate GEHC policies, procedures, hospital protocol and complete necessary documentation, as guided. - Job shadow members of local team that provide efficient service delivery to all accounts within assigned area. Eventually may assist more experienced technicians on progressive repairs and resolution with the proper training. - Observe communications with customers as directed, to ensure resolution and proper follow-up, leading to customer satisfaction. - Observe documentation of repair actions and submission of reports/summaries according to schedule. - May maintain approved parts inventory. Manage vendor's service delivery processes in compliance with GEHC policies, as instructed. - Meet Health and Human Services, as well as Environment Health and Safety requirements. - Complete all planned Quality and Compliance training within the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization. - Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position. **REQUIRED QUALIFICATIONS** - High School Diploma/GED - Ability to work a minimum of 10 weeks full time over the summer. - Must have reliable transportation and a valid driver's license. - Special Physical Requirements: Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception. - You may not relocate more than 30 miles from your current location without approval from your manager. - Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. **DESIRED QUALIFICATIONS** - Currently enrolled in an AS, BS degree, or certificate program. - Ability to develop and maintain good customer relations. - Previous course work or experience interpreting schematic diagrams and perform effective repair and planned maintenance on basic biomedical or electronic equipment. - Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner. - Experience interfacing with both internal team members and external customers as part of a solution based service process. - Change agent and process oriented. - Local candidates strongly preferred. For U.S. based positions only, the pay range for this position is $15-20 an hour. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support. We will not sponsor individuals for employment visas, now or in the future, for this job opening. **Additional Information** GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. **Relocation Assistance Provided:** No

Job DescriptionSalary: $25 About the Job Do you love tackling tech challenges and helping people solve problems? Are you the go-to person when someones computer starts acting up? Were looking for a passionate, tech-savvy individual to join our IT support team as the first point of contact for our customers. When the phone rings, youll be the one who answers ready to troubleshoot issues, provide clear guidance, and keep systems running smoothly. If a problem needs to be escalated, youll hand it off to the next level of support while ensuring the customer experience stays seamless. We want someone who WANTS to come in each day and earn new certifications someone genuinely excited about learning, growing, and building their IT career. If youre the type who goes home and still tinkers with PCs just for fun, youll fit right in here. We value curiosity, initiative, and a drive to keep improving. Were all about growth so if youre hungry to learn, eager to level up, and ready to kick-start your IT career, this is the perfect place to start. What Youll Do Be the first point of contact for customers needing technical assistance Troubleshoot basic hardware, software, and network issues Escalate more complex problems to higher-level support when needed Accurately document your work and track support tickets Follow up to make sure customer issues are fully resolved Participate in ongoing training and certification opportunities What Were Looking For About 1 year of help desk or technical support experience (Equivalent college coursework in IT counts too tell us about it!) A genuine passion for technology and helping people Strong communication skills and a positive, customer-focused attitude Basic understanding of Windows, mac OS, and networking fundamentals A willingness to learn, take training, and grow with our team Why Youll Love It Here Plenty of opportunities to learn, grow, and earn certifications A supportive, collaborative team thats got your back Hands-on experience with a wide range of technologies A chance to build your IT career from the ground up

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

We are searching for an experienced Technical Support Agent at our Palmer HQ facility. Primary Duties and Responsibilities: Working in a fast paced 24-hour call center environment, the Technical Support Agent serves as the initial point of contact for member issues and inquiries including complex problem resolution for MTA Internet, including DSL, email, total WiFi and MTA Shield. This position performs advanced support of network troubleshooting, scheduling, managing network outages, and coordinating multiple departments while supporting a wide platform of corporate and customer owned equipment. Technical Support Agents schedule and support all Field Support Technicians to maximize productivity. They also act as the primary liaison between the customer, Support Center, Dispatch, Field Support Technicians, Engineering, Residential Sales Representatives, and other departments as needed. This position is responsible for assisting customers, providing information, meeting objectives, and handling administrative aspects of each customer contact. This position ensures the timely process through which customer problems are received, controlled, tracked, and resolved. This includes problem recognition, research, isolation, product and services recommendation, resolution/sale, and follow-up. SPECIFIC TASK DESCRIPTION * Provide professional, courteous, prompt, and accurate support to customers. Document, communicate, analyze, and troubleshoot reported problems. Determine proper solutions and guide customers through corrective actions. Respond to user questions and inquiries via telephone, email, web, or other communication methods. Monitor, follow up and communicate information to customers as appropriate. * Provides coaching, training, guidance and mentoring for the new hire agents to develop skills and effectively support our customers. * Support and review any Wi-Fi issues in customer premises and utilize tools to mitigate any service issues with MTA * Provide managed support, troubleshooting and service configurations for MTA equipment and external customer owned and maintained devices. * Simultaneously use a wide range of MTA's application tools and procedures which are used to analyze and resolve customer and network problems, including remote desktop support. * Enter, assign, and monitor issues in the on-line Trouble Ticket System while maintaining customer account integrity. * Maintain a high level of familiarity with constantly evolving MTA's products and services to allow for analysis, troubleshooting and sales processes. * Support all Field Support Technicians. * Refer unresolved service issues to the Business/Field Dispatch Triage team. * Provide input for updating the Support Center information and knowledge database. * Identify email issues, resolve suspensions, and coordinate efforts with contracted email company (NeoNova Systems). After trouble resolution, review, research, and make recommendations to supervisor for customer credit requests. * Monitors trends of incoming calls and quickly recognizes, analyzes, and reports any geographical or service specific outages. Provides status updates to appropriate work groups in a timely manner. * Provide a professional demeanor at all company events. * Perform other duties as assigned. Required Qualifications: EDUCATION: High School Diploma or GED required IT Degree preferred MTA Helpdesk, Tech + , A+, Net+, MCP, MCSE or CCNA Certification preferred WORK EXPERIENCE: Six months experience in Support Center environment preferred. Achievement of the afore-mentioned specification may not be required if, in the opinion of the MTA hiring manager, a particular candidate possesses significant offsetting characteristics, such as past accomplishments, experience, education, or estimation of future potential. JOB QUALIFICATIONS (Knowledge, Skills, Abilities): * Must be 18 years or older. * Minimum six months of Internet and PC experience with advanced knowledge and understanding of networking and personal computing devices. This includes a strong knowledge in the principles and operations of computer systems and related peripheral equipment. * Ability to type 45 words per minute highly desirable. * Past System Administration experience strongly desired. * Strong analytical and problem-solving skills. * Ability to analyze and troubleshoot customer's problems via, telephone, chat, email or other venues. * Ability to maintain knowledge of current industry standards and keep up with new technology. * Ability to communicate professionally, accurately, and effectively, both verbally, written, as well as on the telephone. * Ability to understand and respond to user questions in an effective and courteous manner. * Ability to convey technical procedures and directions in layman's terms. * Ability to multi-task in a high stress working environment while remaining fluid to the demands of our customers and internal agents. * Ability to work and excel in a team environment. * Advanced knowledge in all currently supported operating systems Android, iOS, Windows, Macintosh, Internet Explorer, Safari, Chrome, various Email clients, and connection programs. * Advanced knowledge in personal computer operations, utilizing word processing, spreadsheet, and database management software programs (e.g., Microsoft Office, Word, Excel, Access, PowerPoint, etc.). * Advanced knowledge of Internet threats such as worms, virus's, hacks, Trojans, hijackers that could affect our customer's ability to utilize our product effectively. * Strong understanding of how DNS, POP3, IMAP and SMTP function along with other various networking protocols and ports. * Advanced knowledge of network LAN, WAN and Wi-Fi based technologies. * Understanding of, sensitivity to and respect for the diverse economic, cultural and ethnic backgrounds of the company's customer base. * Must be able to pass Abilities assessment within 90 days of hire. * Must obtain MTA and Tech + Certification within 90 days of hire. * Must obtain Comp TIA A+ Certification within 1 year of hire. * full (PDF) job description available upon request* Employment Type: Full - Time Compensation Type: Hourly Wage

The mission of the Sitka Fine Arts Camp is to build community in Alaska by providing opportunities in arts, culture and recreation in an inclusive, educational and inspirational environment. Sitka Fine Arts Camp (SFAC), a leader in arts education, provides year round arts programming. Our flagship program is our interdisciplinary summer program for kids from around the US and world. For more information, visit: ********************* The Technical Theater Internship is an opportunity for developing theater professionals to gain valuable experience in the areas of theater management and production. The internship is a paid, hands-on opportunity to work side by side with professional artists, administrators, and technicians to learn professional skills, deepen knowledge, and gain insight about the functioning of an arts non-profit. This internship is the perfect way to bridge the gap between your college studies and your first professional theater job. Job Title: Technical Theater Internship Duration of Internship: June 9-August 5, 2026; Plan on arriving in Sitka on Tuesday, June 9th and departing on Wednesday, August 5. Camp operates on a 7-day per week schedule. Staff will be expected to work frequent nights and weekends, including long days during productions. Time off will be scheduled around the demands of the program. Internship Description: The Technical Theater Intern will have opportunities to learn working alongside our technical theater team to: Prepare and execute nightly performances. Help with all aspects of technical production throughout the summer season including audio, lighting, rigging, scenic, and video production in two venues: a 600 seat, state-of-the-art theater and a 300 seat auditorium. Work with middle and high school students running technical equipment and assist in daily classes during camp. General assistance and overseeing of the technical aspects of camp daily operations. Assist in moving, setting up, and striking equipment for shows and events on the SFAC campus. Assist with load-ins, strikes, technical rehearsals and performances as needed. Assist with execution of the summer musical. Required Experience: Prior knowledge of theatrical lighting, sound, and video technology and a drive to learn more in these areas Desired Qualities: Professional manner with excellent communication skills. Desire to learn Ability to multi-task and work with deadlines. Ability to maintain a clean and safe work space. Ability to lift 70 lbs and handle extensive standing, walking, and step-climbing. Positive attitude and an earnest interest in providing good customer service. Compensation: Stipend of $3,500 Shared dormitory or bunkhouse style lodging on campus from the evening of June 9th through the morning of August 5th Board (meals on campus) from June 9th through August 5th Access to the Hames Center (on campus fitness facility) Travel: The Technical Theater Intern is responsible for their own travel In addition to a resume and cover letter, please upload samples of your theatrical work. Applications will be considered on a rolling basis until position is filled.

The primary role of this position is to lead the ATG and Red Jacket portfolio product by actively driving customer satisfaction through superior support and resolution. The individual will work closely with the Field Service, Technical Support, Product Management, Commercialization, Engineering and Quality members to provide technical recommendations and product functionality based on field experiences, with a heavy focus on new product and new customer problem solving and adoption. They will need to be a strong customer advocate while tracking the pulse of market and technology trends to ideate, incubate, and accelerate solutions that deliver high value to customer problems that differentiate vs competition. **Responsibilities** - Ensuring an improved feedback loop between product management and engineering to increase the rate of new product vitality - Driving share gain by championing innovative new platforms and features in an agile environment that maintain leadership position in the market and differentiate vs competition. - Defining the target customer segment, identifying customer pain points/problems to solve, developing a commercial hypothesis (qualitative), validating the commercial hypothesis (quantitative), outlining a clear value proposition for the target customer, defining positioning vs competition, and clearly defining the product/solution requirements. - Championing customer requirements throughout the process and ensuring development meets those requirements through proper customer engagement and field trial execution. - Ensuring we have support applications in place to increase "ease of doing business" with our Environmental Solutions brands - Partnering with the commercialization team to develop robust launch plans including global product content/assets (clear articulation of value proposition), competitive comparisons, value-based pricing strategy, sales enablement tools, launch presentations, and training materials. - Cultivating relationships with key technology partners that enhance the value of GVR's digital ecosystem. Drive experimentation to rapidly vet potential solutions and scale to maximize impact. - Global Responsibility: Heavy focus on North America with some International travel possible **Required Skills / Qualifications / Certifications / Tech Stack** **Essential** - 3+ years in technical/engineering backgrounds with a deep understanding of how the fueling infrastructure works - Ability to generate a high level of precise technical feedback to ensure new product hardware and software applications are working as needed in a field environment - Customer-centric mindset and comfort talking to end customers as necessary to help with product adoption - Ability to travel 25%+ of the time - **Preferable** - 2+ years of familiarity working with Veeder-Root's Environmental Solutions portfolio The base compensation range for this position is $100,000 to $120,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.* **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS GILBARCO VEEDER-ROOT** Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems. **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."

**Call Center/Help Desk Technician III (BWAK)** We are currently searching for a qualified **On-Site** **Call Center/Help Desk Technician III** to deliver exceptional technical assistance to our end-users in Barrow, AK. The selected candidate will be accountable for offering comprehensive support through in-person consultations, telephone communications, and email correspondence, with the aim of addressing client concerns related to computer malfunctions and inquiries pertaining to hardware and software. The ideal candidate will possess robust communication abilities, extensive technical knowledge, and a steadfast commitment to prioritizing customer satisfaction. **Responsibilities** + Serve as the initial contact for reporting of technical issues and answering questions regarding software, hardware, and/or network issues. + Accurately diagnose and resolve technical issues. + Effectively escalate issues to the appropriate resources when necessary + Clearly and thoroughly document requests for assistance in our ticket management system, and track incidents through to resolution/escalation + Ability to prioritize work and exercise good judgement while managing multiple tasks. + Provide operational technical support to clients both on-site and remote relating to company managed equipment. + Manage ongoing maintenance and deployment of new hardware and software for device life cycle. + Monitor and update service requests and incidents within the IT Service Management (ITSM) tool. + Provide on-site service support, installation, and configuration with PCs, smart devices, telephony, and network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - or hardware - related inquiry or issues relating to Microsoft Office, Windows OS, etc. + Imaging of desktop and laptop computers-knowledge of System Center Configuration Manager (SCCM) and Azure Intune is a plus. + Provide setup, configuration, and troubleshooting of video conferences for internal and external meetings. + Prepare workstations, including the setup and configuration of laptops and desktops. + Interface with hardware vendors to facilitate repair and installation. + Continually evaluate opportunities to improve efficiency and effectiveness when resolving issues. + Manage small projects as needed and effectively communicate technical issues and project execution with IT Managers and Network/Server Engineers. **Qualifications** + Proficiency with current Windows OS + Experience with Active Directory & Azure Active Directory, M365 Multifactor Authentication and BitLocker. + Experience with Administration and Troubleshooting of M365 Cloud Applications to include Exchange Online, OneDrive, Teams, & SharePoint. + Knowledge and experience supporting, troubleshooting, and configuring PC Hardware and peripherals. + End-User desktop support, mobile device support, email support, phone support, etc. + A+,Network+ or Security+ certificaiton preferred. + Demonstrated expertise in critical thinking, active listening, complex problem solving, coordination, instruction, judgment, decision making, and monitoring processes. + Exceptional skills in oral and written comprehension and expression, problem sensitivity, and both deductive and inductive reasoning. + Proficient in information organization, with a keen eye for detail and effective prioritization. **Educational & Experience:** + Bachelor's Degree in Management Information Systems, Computer Science, or related field and four years of related experience preferred. Degree may be substituted for experience on a year-to-year basis. + Four or more (4+) years' experience in a technical support or helpdesk role. **Certificates, Licenses, Registration Requirements:** + Prefer A+,Network+ or Security+ Certificate, and pursuing these qualifications may be in progress. + We require that these qualifications be completed prior to one calendar year after being hired. **Skills** : Critical thinking, active listening, complex problem solving, coordination & instruction, judgment & decision making, and monitoring. **Knowledge** : Computers & electronics, customer & personal service, telecommunications, administration & management, and engineering & technology **Abilities** : Oral/written comprehension/expression, problem sensitivity, deductive & inductive reasoning, and information ordering. **Work Environment/Conditions** + Working around machinery + Exposure to extreme cold, humidity or hot temperatures; working outside. **Physical Demands:** + Ability to sit/stand for prolonged periods of time; confined to workstation. + Ability to lift objects up to 10-25 lbs. + Climbing, stooping, bending, kneeling, crouching. + Pulling or pushing. + Prolonged use of video display terminals. + Use of hands to finger, handle or feel; hands, arms, feet and legs. Sequentially or simultaneous with repetition. + Reach/relocate items above shoulder. **SECURITY CLEARANCE REQUIREMENTS:** There are currently no Security Clearance requirements for this position; however, candidates must be able to successfully pass a background check. Due to the location of this work, US Citizenship is required. Bowhead reserves the right to change this requirement if necessitated by business needs or contractual obligations. \#LI-JR1 Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification. Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes. UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCPhere (******************************************* . All candidates must apply online at ***************** , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance *****************/careers/recruitment/ . The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs. **Join our Talent Community!** Join our Talent Community (************************************************************************ to receive updates on new opportunities and future events. **ID** _2024-21477_ **Category** _Information Technology_ **Location : Location** _US-AK-Barrow_ **Minimum Clearance Required** _N/A_ **Travel Requirement** _Less than 10%_