Technologist Assistant
Technical assistant job in Idaho Falls, ID
Job Details Idaho Falls Community Hospital - Idaho Falls, ID Per Diem High School Health CareDescription
Idaho Falls Community Hospital is looking for a Radiology Technologist Assistant to join our team!
JOB SUMMARY: The Technologist Assistant is responsible for assisting the Radiologic Technologist with patients during the imaging process. The assistant will be one of the first contacts for patients, physicians, and other medical staff.
BENEFITS:
Taking care for our community starts with taking care of our own team. Idaho Falls Community Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:
Medical, Dental and Vision Insurance
Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
Retirement Plans (401K with up to 6% match)
Earned Quarterly Bonus Program
Education Reimbursement Program
Discount for medically necessary procedures performed at Idaho Falls Community Hospital and Mountain View Hospital
Life Insurance
Short- and Long-Term Disability
Flexible Spending Accounts
Employee Assistance Program
Flexible Schedules
Collaborative and Supportive Work Environment
Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.
DUTIES AND RESPONSIBILITIES:
In a professional and friendly manner, answers incoming phone calls, dispenses exam preparations and instructions, and responds to general imaging questions.
Assists clinical personnel in transferring patients to exam table, bed, fluoro chair, etc. Assists Radiologic Technologist with procedures. Prepares patients for exams and explains procedure to patients. Prepares room for exam with all needed supplies and imaging equipment, under direction of the technologist assist with X-ray exams following department protocols.
Assists the schedulers, technologists, and other coworkers in the department as needed with various responsibilities relating to radiology and medical imaging.
Assists with documentation for appropriate patient information necessary for exam interpretation and patient care and submitting images to radiology PACS and electronic medical record system.
ABOUT IDAHO FALLS COMMUNITY HOSPITAL:
At Idaho Falls Community Hospital, helping our community get better is our number one priority. We are committed to providing compassionate, emergency care 24 hours a day, 365 days a year. Idaho Falls Community Hospital is proud to have a state-of-the-art Emergency Department, a stroke and diagnostic cardiac center, and a trauma center.
Our work environment is collaborative, purpose driven and people centric. Our culture is unique and it is what makes people excited to come to work each day. If you are looking for a career where you can make a difference, we have a place for you on our team.
Qualifications
Education/Certification: High school diploma or general education degree (GED). Currently enrolled in a Surgical Technology Program (Successful completion of an accredited program a year of initial employment).
Experience: No experience required
Tech Assistant
Technical assistant job in Wyoming
The ability to adapt to a growth mindset and be willing to learn and take accountability is a must for any individual within the walls of our establishments. Empathic and positive attitude is a required mindset for all employees as it is our duty to connect on a stelar level with one another as co-workers, but even more important is our patience and referring providers.
We practice PATIENT with our peers and all individuals we come in contact with within our scope.
Professional | Accountable | Timely | Intentional | Navigate | Thank You
Basic Benefits (Health & Fringe)
Health
Dental
Vision
Basic and Voluntary Life and AD&D
Short- and Long-Term Disability
Safe Harbor Retirement
Profit Sharing Retirement
Supplemental
Job Overview:
Assists technologist in maintaining patient safety and quality patient care in a caring environment and assisting with the movement of patients from check-in to check-out. Ensure the safety of the patient before and during the exam.
Primary Job Responsibilities:
Obtain medical/surgical history from a patient. You will need to communicate with the technologist if any questions arise.
Monitor and adjust patient scheduling to ensure effective workflow and alert the supervisor when patients have been waiting more than 15 minutes, or the schedule is running behind.
Explain the exam to the patient.
Work closely with the technologist to ensure patient safety during exam phases.
Assist the technologist in getting the exam room ready and getting the patient situated. This aspect of the job will require patient lifting. Assisting with IV placement. Proper equipment selection and linen changes.
Assist in getting paperwork/patient schedule ready the following day.
Any other duties necessary to ensure patient safety and maintain workflow.
Stock supplies and clean and help with in-house laundry.
This job requires attention to detail, situational awareness, and the ability to talk and listen.
Education: High school diploma. Associate degree. Training may be available in hospitals, vocational-technical institutions, and the Armed Forces-any certificate such as CNA, MA, or Phlebotomy.
Experience: Prior medical setting requiring medical terminology, anatomy & physiology.
MA with Phlebotomy
1-2 years of healthcare experience.
Other Requirements:
Must comply with all duties, policies, and requirements of Outpatient Radiology and applicable agencies.
Knowledge:
Knowledge of medical terminology, anatomy, physiology, instrumentation, fundamental physics, patient care, and medical ethics.
Knowledge of safety, infection control, and quality improvement practices to establish a safe work environment.
Skills:
Skill in communication and interpersonal interactions.
Skill in identifying patient safety issues and notifying the supervisor.
Skills in situational awareness, safety
Abilities:
Ability to lift and position patients for patient positioning using correct body mechanics.
Ability to read, write, and comprehend simple instructions, short correspondence, and memos.
Ability to present information in one-on-one and small group situations to patients and other employees.
Ability to competently use Microsoft Office, PACS, or EMR.
Ability to explain technical procedures and results to patients user-friendly.
Ability to calm patients who may be nervous about the procedure.
Ability to multi-task efficiently and effectively.
Ability to establish and maintain effective working relationships with patients, medical staff, management, and peers.
Work Environment: Combination of exam rooms and tech console area. In some situations, it may work in close quarters. Exposure to disease, radiation, biohazard materials, and toxic chemicals while performing job duties.
Physical Requirements: Must possess the physical and mental abilities to perform the tasks usually associated with the radiology field, such as standing six to eight hours daily. It involves bending, stooping, squatting, reaching above the shoulders, twisting, turning, kneeling, pushing, and pulling. Heavy lifting of 75+ lbs. is required to move equipment and transfer patients-occasional stress when working with anxious patients or difficult exams.
Nuclear Medicine Tech - Sign On Bonus & Relocation Assistance Available!
Technical assistant job in Cheyenne, WY
Job Description
Candidates are eligible to receive a sign on bonus up to $10,000 and relocation assistance!
A Day in the Life of a Nuclear Medicine Technician:
Works under the supervision of the Clinical Care Coordinator, Clinical Manager and the general direction of the Director of Medical Imaging. Prepares measures and administers radiopharmaceuticals for use in diagnostic and therapeutic studies. Performs and assists with nuclear medicine studies. Ensures patient safety protocols are followed. Maintains all federal, state, local and regulatory agency requirements.
Why Work at Cheyenne Regional?
ANCC Magnet Hospital
403(b) with 4% employer match
21 PTO days per year (increases with tenure)
Education Assistance Program
Employer Sponsored Wellness Program
Employee Assistance program
Here Is What You Will Be Doing:
Performs and/or assists in performing procedures by following provider orders.
Performs all diagnostic nuclear and designated procedures, ensuring that all studies meet the established standards of the radiologists, radiation oncologists and cardiologists.
Provides appropriate information to patient and family during exams to provide a calming influence throughout the study.
Performs all quality control procedures required, including surveys, quality control tests and other procedures required by federal regulations and the medical physicist.
Responsible for scheduling patients.
Orders supplies and radiopharmaceuticals.
Maintains standards on equipment for accrediting by state and/or federal agencies.
Ensures that all preventive maintenance occurs as scheduled; provides leadership with information regarding all equipment failures.
Maintains a positive work environment by demonstrating positive interpersonal relations with co-workers, providers, patients and others.
Participates in call as required.
Desired Skills:
Ability to interact and communicate effectively with patients, families, visitors, providers and co-workers
Attention to minute detail
Ability to calculate and interpret numbers and analyze and synthesize data
Ability to perform on-call duties
Here Is What You Will Need:
Graduate of an approved program in Nuclear Medicine Technology
Current NMTCB or ARRT registry in nuclear medicine technology
Wyoming State Radiologic Technologist license
Cheyenne Regional AHA RQI within 14 calendar days of start date
About CRMC:
Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to I.N.S.P.I.R.E. great health.
Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!
Medical Technologist - Sign on Bonus/Relocation Assistance + Temporary Housing
Technical assistant job in Jackson, WY
MEDICAL TECHNOLOGIST - WESTERN WYOMING - CLICK AND APPLY!
Permanent and full-time position.
DAY SHIFT, 10-hour shifts.
MT certification required.
Located right near the border of Idaho, offering natures beauty and outdoor recreational activities. You'll enjoy the small-town atmosphere and the lack of state income taxes, and a whole lot more!
Salary Ranges:
MLS/MT Candidates: $33- $42/hr depending on experience
FULL benefits included
$10,000 sign on bonus, $2000 relocation stipend and temporary housing stipend for six-months with a two-year employment agreement.
APPLY NOW! OR reach out to Megan directly at 617-746-2768 (accepts texts) / Megan@ka-recruiting.com. OR schedule a quick call with Megan using this link: calendly.com/megankarecruiting
Med Tech At Mountain Springs Assisted Living Center
Technical assistant job in Spirit Lake, ID
Job Description
Mountain Springs Assisted Living Center in Spirit Lake, ID is looking for one med tech to join our 30 person strong team. We are located on 3254 Spirit Lake Cutoff Rd. Our ideal candidate is attentive, ambitious, and engaged.
Benefits
We offer many great benefits, including free early access to your pay through Homebase.
Responsibilities
Passing medications
Daily ADLs
Qualifications
Idaho Med Tech Certificate
Idaho CNA License
We are looking forward to receiving your application. Thank you.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.
Med-Tech Assisted Living Facility
Technical assistant job in Emmett, ID
Job Details Emmett, ID $16.50 - $17.50 Hourly AnyJob Posting Date(s) 08/12/2025Description
We are currently accepting applications for part-time and PRN shifts.
The Med Tech promotes the provision of resident care utilizing in concert with the certified nursing assistant, nurses, and other members of the interdisciplinary team such as activities, dietary, and housekeeping. A medical technician (Med Tech) is a primary provider of resident care and delivery of medications. A Med Tech promotes the physical, personal, and emotional wellbeing of each resident and strives to maintain the residents at their maximum level of self-care and independence. The goal of quality resident care is to enable each resident, where possible, to return to the highest level of functioning, to attain a new stage of independence, or at least prevent regression. An active approach to resident care will be taken and not just passive maintenance.
Essential Responsibility
Provide direct resident care services including medicine distribution to residents. Follow an individualized plan of care for all residents.
Perform resident assessments as required by the state standards/regulations and facility policy, under the direction of the Manager of Assisted Living and Director of Health Services.
Observe residents for change in condition and report any changes immediately to the supervisor and/or the Director of Health Services. Provide timely interventions to change of conditions and share this with care staff and family as instructed.
Document all pertinent/relevant observations, red flags, incidents, interventions, communication with the resident's responsible party, physician (as necessary), clinical procedures and daily medication assistance/care throughout the shift as indicated and no later than by the end of each shift. Effectively pass required information on to the next shift in a timely manner and as indicated to direct supervisor to ensure quality resident care. Oversees the timely documentation by certified nursing assistant of services provided and red flags for their shift
Complete and maintain current individualized care plan for each resident.
Provides interim documentation as required to resident file. Attend all scheduled interdisciplinary resident care meetings as per nursing requests.
Check and record vital signs, weights, and blood sugars as needed
Provide for/assist residents with activities of daily living as needed, including bathing/showering to schedule, oral care, toileting, dressing, etc. Preform restorative nursing techniques including proper positioning, ADL training, Passive Range of Motion. Assist in providing appropriate info and behavior prompts, cues, redirection, affirming support to residents in need. Support Hydration.
Encourage residents to participate in scheduled facility activities aiding in getting to activities as needed. Assist in the planning and implementation of resident activities as needed.
Assist residents with transfer and ambulation as directed, using proper body mechanics.
Help respond to all calls on the floor.
Always maintain restraint free environment. Support fall prevention programs for all residents in need. This includes proactive intervention use, monitoring safety in the rooms and rounds.
Help welcome, orient, and transfer residents according to facility procedure.
Assist in post-mortem care as instructed.
Communication appropriate and timely information to families as indicated. Report any family concerns to Supervisor and or Director of Health Services. Share with staff information they may need to know to improve care delivery in a timely manner.
Oversees and manages medication delivery system to include timely order entry, receipt and tracking as well as daily MAR documentation, Narcotic count, and checking in medications in timely manner as assigned to ensure resident compliance to medication regime. Notifies pharmacy and supervisor of issues and seeks to resolve them in a timely manner.
Attend in-service classes and staff meetings. Orient new employees. Lead and coach certified nursing assistants to improve performance.
Obtain and demonstrate the philosophy values of Commitment, Respect, Compassion, Dedication, Teamwork and Quality. Perform other duties as assigned.
Qualifications
Experience:
- Previous experience as a Medication Technician or similar role in a medical office or acute care setting is preferred
- Familiarity with electronic medical records systems is a plus
- Knowledge of medication administration procedures and best practices
We are looking for a detail-oriented Medication Technician who is experienced in administering medications and providing support to patients. If you have a passion for patient care and ensuring the safe and effective use of medications, we would love to hear from you. Weekend shifts required.
Hourly Pooled - Classroom Technology Technical Assistant
Technical assistant job in Laramie, WY
Join Our Campus Community!
Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today!
At the University of Wyoming, we are committed to creating a supportive and enriching workplace.
JOB TITLE:
Classroom Technology Services Technical Assistant
JFNTMP
JOB PURPOSE:
As a CTS Technical Assistant, you are the first tier of technical support for installed presentation and conferencing technology in classrooms, conference rooms, auditoriums, and other supported spaces and your efforts are instrumental to the success of teaching and learning at UW. This includes responding to support calls from classrooms, direct in-person support of technology in classrooms, and just-in-time support of campus meetings. In addition, you'll assist with preventive maintenance, technology hardware replacement, and training of individual instructors in classrooms. This position will also assist with monitoring, replacing, or repairing classroom equipment, as well as managing network device configuration, PC maintenance, and deployment.
This is an excellent opportunity to build skillsets through experiential learning and on-the-job training with direct career value to careers in Information Technology, Network or System Administration, or Programmable Control Automation. If you're a self-starter, like to work independently, don't mind being on your feet exploring campus, and have top-notch customer service abilities, this job might be for you.
JFNTMP
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Good mobility and are able to carry 20 pounds of weight for short distances with or without reasonable accommodation.
Be working with electrical equipment.
Hours per week low: 10
Hours per week high: 20
Starting Pay: $13.00 - $15.00, depending on experience
WORK LOCATION:
This position provides vital support to campus customers and requires the successful candidate be available to work on campus.
MINIMUM QUALIFICATIONS:
High School Diploma or GED
Excellent customer service skills in a customer-facing role
At least three (3) years of experience using desktop computer applications and operating systems, including Windows and Macintosh systems
Valid driver's license with a motor vehicle record (MVR) compliant with the Driving for University Business SAP.
DESIRED QUALIFICATIONS:
Experience with incident management (help desk) system and resolution of incidents
Experience with classroom technologies (projectors, microphones, audio systems, cameras, etc.)
Ability to quickly diagnose and resolve hardware issues with audio video technology
Interest in maintaining awareness of issues with current and new classroom technologies
Knowledge of customer service principles and the ability to resolve incidents effectively, including urgent and high impact classroom incidents
Experience with Macintosh, Windows, iOS, Android operating systems
Knowledge of configuration of desktop computers, network setup, and troubleshooting
Capability to diagnose issues with portable devices (laptops, tablets, smartphones) used for presentations
Excellent verbal and written communication skills
Knowledge of general UW procedures
REQUIRED MATERIALS:
Complete the online application and upload the following for a complete application: cover letter, resume or C.V.
HIRING STATEMENT:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at ************ or email ****************.
ABOUT LARAMIE:
The University of Wyoming is located in Laramie, a town of 30,000 in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its university, helping to make it a leader in academics, research, and outreach. The university has state-of-the-art facilities in many areas and the community provides the advantages of a major university.
Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range, a bustling group of metropolitan cities including Denver, Boulder, and Fort Collins. This beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit ************************
Auto-ApplyIT Support Specialist
Technical assistant job in Coeur dAlene, ID
Job DescriptionDescription:
Company: Cogo Nation
EDUCATE - LOAN - INVEST
We get more of what we want by helping others get more of what they want
THE OPPORTUNITY:
Cogo Nation operates at the intersection of real estate education, private lending, commercial development, and digital marketing. Our growing portfolio includes national brands such as Secured Investment Corp, Cogo Capital, Lake City Servicing, and The Lee Arnold System of Real Estate Investing. Headquartered in scenic Coeur d'Alene, Idaho, we're proud to be recognized Top 10 Best Places to Work in Idaho for three consecutive years.
We're looking for an IT Support Specialist with a strong service mindset and a root-cause approach to troubleshooting. You enjoy helping people, but you also think in causes, not just symptoms. You like learning why something broke, so it doesn't keep breaking. This is a hands-on, in-office role supporting day-to-day user needs, new user onboarding, and office technology setups/moves.
WHAT YOU'LL DO:
Provide front-line user support for hardware, software, and account access issues across the organization.
Set up and onboard new users: provision accounts and access (e.g., Microsoft 365), configure workstations, and deliver basic training on system use and best practices.
Troubleshoot Windows devices, Microsoft 365 applications, and common business software using a root-cause mindset (isolate variables, validate assumptions, confirm resolution).
Support device lifecycle activities, including imaging, updates, workstation refreshes, peripheral management, and basic asset tracking.
Assist with Microsoft Intune-managed endpoints and modern device administration as skills develop.
Perform hands-on tasks such as moving equipment, organizing work areas, running basic cabling, and supporting office/conference room setups (occasional lifting up to ~50 lbs).
Maintain accurate documentation and update tickets promptly in the IT support system; capture what was tried and what fixed it, so future incidents resolve faster.
Prioritize requests effectively to keep teams productive and minimize downtime.
Collaborate with IT leadership to continuously improve standards, documentation, and the end-user experience.
WHAT YOU'LL NEED:
Some IT support experience preferred but not required. Early-career candidates welcome if you can demonstrate strong troubleshooting aptitude and a genuine interest in continuing education.
Interest in certifications or structured learning is strongly preferred (e.g., CompTIA A+/Network+, Microsoft fundamentals, labs, coursework, or equivalent).
Ticketing experience is a plus (not required); ability to write clear, professional notes is expected.
Strong communication skills, patience, professionalism, and a helpful attitude.
Foundation in Windows and Apple operating systems, basic networking concepts, and common IT troubleshooting.
Familiarity with Microsoft 365 environments; exposure to Intune or modern endpoint management is a plus.
Ability to work independently, follow through on commitments, and stay organized in a fast-moving environment.
Comfortable in an active, hands-on role that supports office needs as well as technical work.
GROWTH & DEVELOPMENT PATH:
This position offers a clear path to advance into areas such as:
Microsoft 365 & Intune Administration
Systems & Infrastructure Support
Endpoint Security & Compliance
WHY YOU'LL LOVE IT HERE:
Full Benefits Package: Medical, dental, vision, EAP, and confidential support from Marketplace Chaplains-available 24/7 for life's tough moments.
PTO + 9 Paid Holidays + Paid Birthday Holiday: Because rest isn't a luxury, it's a necessity.
401(k) + Profit-Sharing Opportunities: Build a future you're proud of.
Free Shoes: After 90 days and a one-page book report on a book selection by Lee Arnold, you'll earn a new pair of kicks (up to $250!).
Get Paid to Read: Join our Book Club and earn up to $1,560/year just for reading and sharing your thoughts.
Unlimited Learning: Access over $300,000 in industry-leading training and education. No gatekeeping here.
Career Growth: Big opportunities, real advancement.
Referral Bonus: Bring your friends. Get rewarded.
Culture That Celebrates You: From company potlucks and monthly wins to our legendary Christmas party, birthday surprises, walk-a-thons, and sports tournaments. We work hard and have fun doing it!
A Culture of Excellence, Ownership, and Purpose: You'll never just be a number here.
At Cogo Nation, we value drive, integrity, and a willingness to grow. If you're passionate about what we do but don't meet every qualification, we still encourage you to apply. Your potential matters more than perfection.
ABOUT COGO NATION:
Cogo Nation is more than a brand. It's a movement of entrepreneurs, real estate investors, brokers, and rehabbers committed to building lasting wealth together. Founded by Lee Arnold, Cogo Nation was born out of a bold idea: that financial freedom should be learned, shared, and scaled. What began as a single training system, the Circle of Wealth, has grown into a national community anchored by real results, strong values, and powerful partnerships.
Today, Cogo Nation brings together a thriving network of corporate team members, regional coaches, private lenders, and clients. Our collective mission? To unlock prosperity for every person in the ecosystem, whether they're just starting out or scaling to new levels.
Cogo Nation includes the Lee Arnold System of Real Estate Investing, which provides education and mentoring for real-world investors; Cogo Capital, a nationwide private money lender offering fast and flexible funding; Secured Investment Corp, which delivers trust deed and private equity investment opportunities, and Lake City Servicing. At Cogo Nation, we believe wealth is a journey best traveled together…and we're just getting started!
Requirements:
IT Service Desk Coordinator or Dispatcher (MSP)
Technical assistant job in Boise, ID
Job DescriptionSummaryOur client is a successful and rapidly growing Managed Services Provider (MSP) located in the Boise, ID area that specializes in offering technology solutions and support to businesses of all sizes. They are in immediate need of an Onsite IT Service Desk Coordinator. This individual is the main contact for all of their clients. It is not only important in this role to develop rapport with their client base while managing their expectations regarding their open tickets, but it's vital to communicate with their team of technicians as well. By being the point of contact for their clients, in turn the Service Desk Coordinator shields the technicians from any communication confusions that could arise between the technicians and the client. This position has a variety of tasks which are mostly administrative and dispatch related.Duties & Responsibilities
Manage our ticketing system by making sure all new tickets are being addressed and assigned to the appropriate technicians.
Management of all open tickets by working with their technicians to make sure tickets are being worked, updated, and closed properly.
Create/update new tickets based on service requests via incoming emails, phone calls, verbal requests, and/or voicemails.
Create service calls, onsite and remote (when appropriate), for tickets and installs to correspond with the resource schedule.
Enter charges in tickets as needed to help out technicians.
Meet their clients' expectations by keeping them informed as to a time frame for services or if the resource needs to be rescheduled.
Keep track of tickets that are waiting parts. Once parts have arrived, update ticket status to deliver and wait for the next visit. Call the client to schedule an appointment.
Keep tickets moving through their completion process as much as possible
Coordinate resources schedule, as well as daily ticket reviews for all open tickets with each resource.
Help answer incoming support calls when needed, being sure to take messages or forward calls accordingly.
Provide appropriate communication to clients on the status of their open ticket(s).
Monitor some IT Services to make sure processes are working
Provide input and details for technician annual reviews with the Director of IT Services.
Resident Autotask expert, responsible for training new employees in Autotask.
Track weekly metrics for service delivery and recommend tweaks as needed.
Qualifications And Requirements
Advanced computer skills and in-depth knowledge of different operating systems, network administration and service desk administration a plus
Strong written and verbal communication skills to coordinate with clients, team members and management and explain technical issues
Analytical and problem-solving skills to handle any issues
Organization and time management skills to keep tickets on track
Excellent resource planning and task scheduling skills
Software experience: Connectwise, Autotask, ITGlue
IT Service Desk Coordinator or Dispatcher (MSP)
Technical assistant job in Boise, ID
Job DescriptionSummary Our client is a successful and rapidly growing Managed Services Provider (MSP) located in the Boise, ID area that specializes in offering technology solutions and support to businesses of all sizes. They are in immediate need of an Onsite IT Service Desk Coordinator. This individual is the main contact for all of their clients. It is not only important in this role to develop rapport with their client base while managing their expectations regarding their open tickets, but it's vital to communicate with their team of technicians as well. By being the point of contact for their clients, in turn the Service Desk Coordinator shields the technicians from any communication confusions that could arise between the technicians and the client. This position has a variety of tasks which are mostly administrative and dispatch related.
Duties & Responsibilities
Manage our ticketing system by making sure all new tickets are being addressed and assigned to the appropriate technicians.
Management of all open tickets by working with their technicians to make sure tickets are being worked, updated, and closed properly.
Create/update new tickets based on service requests via incoming emails, phone calls, verbal requests, and/or voicemails.
Create service calls, onsite and remote (when appropriate), for tickets and installs to correspond with the resource schedule.
Enter charges in tickets as needed to help out technicians.
Meet their clients expectations by keeping them informed as to a time frame for services or if the resource needs to be rescheduled.
Keep track of tickets that are waiting parts. Once parts have arrived, update ticket status to deliver and wait for the next visit. Call the client to schedule an appointment.
Keep tickets moving through their completion process as much as possible
Coordinate resources schedule, as well as daily ticket reviews for all open tickets with each resource.
Help answer incoming support calls when needed, being sure to take messages or forward calls accordingly.
Provide appropriate communication to clients on the status of their open ticket(s).
Monitor some IT Services to make sure processes are working
Provide input and details for technician annual reviews with the Director of IT Services.
Resident Autotask expert, responsible for training new employees in Autotask.
Track weekly metrics for service delivery and recommend tweaks as needed.
Qualifications And Requirements
Advanced computer skills and in-depth knowledge of different operating systems, network administration and service desk administration a plus
Strong written and verbal communication skills to coordinate with clients, team members and management and explain technical issues
Analytical and problem-solving skills to handle any issues
Organization and time management skills to keep tickets on track
Excellent resource planning and task scheduling skills
Software experience: Connectwise, Autotask, ITGlue
Employment Type: Full time Location: Boise, ID
IT Support Specialist
Technical assistant job in Pocatello, ID
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Under the supervision and direction of the IT Director, the Applied Business Software Specialist is responsible for assisting with maintaining daily operations of various custom business systems.
Essential Duties and Responsibilities
· Provides Tier 1 and Tier 2 desktop business software support for users onsite and remote.
· Performs IT service provisioning (i.e. add/delete users, change of access, password resets, mailbox management).
· Works with other departments and vendors on IT related projects.
· Assists in the customization and adaptation of existing programs to meet users' requirements.
· Completes other relevant duties as assigned.
Qualifications
· IT certification or IT degree or Associate's degree in Computer Science/Information Technology.
· 1 - 3 years of proven working experience in the IT industry.
· Strong communication skills and customer service orientation.
· Problem solving and root‐cause determination skills.
· Ability to work in a fast‐paced environment and manage numerous projects in a time‐sensitive manner.
· Working knowledge of Windows XP/7/8/10, Macintosh iOS, Android, Mozilla Thunderbird, and Microsoft Office.
· Working knowledge of Microsoft server administration, including but not limited to: Active Directory, File/Print, SQL,
Windows 2003/2008/2012/2016/2019.
· Must have a valid drivers' license.
· Must participate in a rotating on‐call schedule for after‐hours support of business processes.
Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand/sit; talk/hear/listen. The employee is frequently required to walk; sit; use hands, arms, or legs to handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described are representative of those an employee encounter while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles. The employee is occasionally exposed to wet and/or humid conditions; outside weather conditions. The noise level in the work environment is usually mild to moderate.
Auto-ApplyUndergraduate Research Assistant Internship - Science and Technology
Technical assistant job in Idaho Falls, ID
Undergraduate Research Assistant Internship - Science and Technology - (23305) Description Does an internship focused on changing the world's energy future intrigue you? If so, we might have just the opportunity you're looking for!By completing this single application, you will be considered for Undergraduate Internships for Science & Technology projects.
Answer the application questions to help us match your knowledge and experience with project qualifications.
Applicants may be considered for multiple projects, and mentors will contact those who meet the qualifications.
Internships offer flexible start and end dates to accommodate university schedules.
Early applications are encouraged to increase your opportunities.
INL recruiters will use this information to align students with relevant opportunities for the 2025/2026 intern season.
If selected, a hiring team member will contact you to discuss next steps.
Idaho National Laboratory is seeking undergraduate students pursuing STEM degrees to join our Science & Technology Internship Talent Pipeline.
This immersive program offers hands-on, mission-driven research experiences that directly support INL's work in nuclear energy, national security, and critical infrastructure.
Students will collaborate with world-class scientists, engineers, and technical professionals on projects that span advanced reactors, cybersecurity, materials science, environmental science, and more.
Undergraduate interns are expected to apply foundational knowledge from their academic programs and develop new technical skills.
To explore examples of past student research, visit the INL Internship Poster Session Archive.
To learn more about INL's mission areas, visit our INL Fact Sheets, which provide overviews of INL's work in advanced reactors, cybersecurity, grid resilience, clean energy integration, and more.
Based on representations within your resume about education and experience, our team will refer your application to potential project positions relevant to your listed qualifications.
By merely referring your application for any position, BEA does not affirm your qualifications or any likelihood of success in being selected for a position.
Once referred, your application will be treated consistent with our normal hiring process.
Common Majors Engineering Disciplines Nuclear, Mechanical, Electrical, Chemical, Civil, Aerospace, Industrial, Manufacturing, Safety, Fire Protection, Quality, Power Systems, Project/Construction, Facility, and Environmental Engineering Computer & Data Sciences Computer Science, Computer Engineering, Software Engineering, Cybersecurity, Data Science, Robotics, Artificial Intelligence, Machine Learning Physical & Life Sciences Physics, Chemistry (including Analytical), Biology, Ecology, Earth & Life Sciences, Geology, Environmental Science Social & Applied Sciences Anthropology, Health Physics, Emergency Management, Project Management, Construction Management, Drafting Design, Fabrication and Welding Other related STEM majors will be considered based on project needs Responsibilities Support research and development projects under the guidance of INL scientists and engineers.
Conduct data collection, analysis, and experimental work.
Participate in technical discussions and contribute to project documentation.
Engage in enrichment activities including workshops and networking.
Other duties, projects, and responsibilities may be assigned as needed Internship Experience During the initial week of their assignment, interns will connect with their mentors to define the scope of work and gather the necessary resources for a successful internship.
In the subsequent weeks, mentors will offer continued program assistance and guidance.
Interns are strongly encouraged to engage in weekly seminars, facility tours, and community events to support their ongoing professional development.
Completion of a final project is required and can be completed using various formats such as a traditional poster, electronic presentation, or video Qualifications Minimum Requirements: Enrolled full-time as an undergraduate student at an accredited college or university Minimum overall GPA of 3.
0 Authorization to work in the U.
S.
(including CPT and OPT) Available for a 10-16 week, up to 40 hours per week, on-site internship Application Requirements: Current Resume or CV Unofficial Transcripts (include current and completed degree programs) Current class schedule and number of credits Compensation and Benefits Undergraduate Internships: $26.
16/hour - $31.
47/hour Paid holiday time off Travel reimbursement may be available for eligible interns At this time, BEA will not sponsor any H1-B visas obtained outside of the United States of America (U.
S.
A.
), including consular visas.
Clearance Note While INL accepts candidates authorized to work in the U.
S.
(including CPT and OPT), some internship projects may require the ability to obtain and maintain a Department of Energy “L” or “Q” clearance, which requires U.
S.
Citizenship.
Additional Information INL is a science-based, applied engineering national laboratory dedicated to supporting the U.
S.
Department of Energy's mission in nuclear energy research, science, and national defense.
With more than 6,200 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to discover new science and develop technologies that underpin the nation's nuclear and renewable energy, national security, and environmental missions.
INL hosts nearly 700 undergraduate and graduate students each year to support INL's mission.
Opportunities for interns at INL range from nuclear engineering to cybersecurity and include non-scientific positions in several operations and business subject areas.
Selective Service Requirements To be eligible for employment at INL, males born after December 31, 1959 must be registered with the Selective Service System (SSS).
For more information, visit www.
sss.
gov.
Equal Employment Opportunity Idaho National Laboratory (INL) is an Equal Employment Opportunity (EEO) employer.
It is the policy of INL to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Physical Requirements The employee is frequently required to stand, walk, sit, bend, operate a computer keyboard or type, handle materials, or reach with hands and arms performing the essential functions of the classification.
The duties require sitting for long periods.
The employee must occasionally lift 25 pounds.
Specific vision abilities required by this classification include close vision, distance vision, depth perception and ability to adjust focus, conduct research and inspect materials.
Sufficient clarity of speech and hearing abilities required by this classification includes those which permit the employee to discern verbal instructions, communicate effectively in person, by telephone or electronic mail.
While performing the duties of this classification, the employee works in an office setting where the noise level in the work environment is usually moderate.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Reasonable Accommodation We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.
Third-Party Submissions INL does not accept resumes from third-party vendors unsolicited.
Questions? Email: UniversityRecruiting@inl.
gov Primary Location: US-ID-Idaho FallsJob: InternshipOrganization: Human Resources (Kxxx) Schedule: Part-time Employee Status: TemporaryJob Posting: Oct 21, 2025, 2:56:03 PMUnposting Date: Jan 20, 2026, 6:59:00 AM
Auto-ApplyTechnical Support Specialist
Technical assistant job in Boise, ID
Job Description
Boise, ID, US
Bilingual (Spanish - English)
We are currently seeking a motivated bilingual (Spanish-English), customer-oriented Technical Support Specialist to fill an onsite, office-based support position. The primary objectives of the Technical Support Specialist are to develop and maintain a thorough and complete knowledge of all HydroPoint products (including, but not limited to WeatherTRAK, WaterCompass, and Baseline Product lines) in order to provide an exceptional level of support to HydroPoint customers, distributors, and specifiers. A successful Technical Support Specialist will have the ability to quickly identify a customer's need, provide timely solutions, and communicate those solutions to the customer to maximize customer satisfaction.
This is an onsite, office-based position in our Boise, Idaho location. This team operates out of our Baseline, Inc. office which is a subsidiary of HydroPoint Data Systems, Inc.
Key Responsibilities:
Handle all in-bound customer support interactions (phone calls, email, web requests)
Appropriately escalate technical support issues within the technical support team, and provide any data or support in order to facilitate a quick resolution to the customer's issues
Maintain ongoing follow-up outreach and communication loop with customers to keep them informed of expected steps, timelines, status updates and problem resolutions
Document case notes, troubleshooting details, action plans, and resolutions for all support interactions in the company CRM service case system (Salesforce)
Use the company Return Authorization process to facilitate warranty product replacements
Maintain clear and accurate records of all customer interactions
Maintain a professional manner at all times
Technical Customer Support Specialists must be able to communicate clearly and effectively with HydroPoint personnel, distribution and other channel partners, and customers
Must be available to work a set day shift Monday-Friday (flexible schedule options are available)
Other duties as assigned or directed by the company
Required Skills & Experience:
Spanish-English bilingual language skills
A proven track record in a technical support, call center, and customer service position is required
High School Diploma or equivalent
Minimum of two years of technical customer support experience is strongly preferred
Hardware and software technical troubleshooting background is highly desired
Experience in irrigation principles and systems is preferred
Experience with electrical and/or mechanical systems is preferred
Experience with IoT, networks, and cellular communications is preferred
Excellent written and verbal communication skills are required
Proficient with Outlook, Microsoft Word, Microsoft Excel, and/or other basic computer-based communication tools
Practical problem-solving, critical thinking, and troubleshooting skills
Well-honed listening skills and ability to identify root cause problem statements
An ability to diffuse high-pressure situations through effective communication and empathy
A hunger to learn and the ability to flourish in a dynamic, high-growth entrepreneurial environment
Self-starter with a hands-on approach to training and a desire for continued learning
Positive attitude and ability to work well as part of a collaborative team
Ability to quickly learn irrigation, electrical, and networking technology-related concepts and effectively apply the concepts to troubleshoot and help educate others
Attention to detail and the ability to assess and prioritize multiple tasks efficiently
Desired Characteristics:
High school or equivalent (Required)
Call center: 2 years (Preferred)
Software troubleshooting: 2 years (Preferred)
Customer support experience
Technical support
Building Automation Systems Field Technician Specialist
Technical assistant job in Boise, ID
Job Description
Field Technician - Controls / BAS Specialist - Boise, ID - Traveler This opportunity is with a leading provider of mission-critical data center solutions, delivering building automation services for hyperscale, Colo and enterprise data centers nationwide. This firm supports the installation, commissioning, and optimization of advanced control systems that ensure uptime and energy efficiency in critical environments. This opportunity offers a career-growth minded role with exciting projects, leading-edge technology, and competitive compensation and benefits.
We are seeking a Field-Based (BAS) Building Automation Systems / Controls Technician with experience in installing, integration, testing, and commissioning building automation systems (BAS) and HVAC controls. The ideal candidate will possess strong technical expertise, hands-on installation experience, and a background working with mission-critical or large-scale facilities. Candidates should be proactive, adaptable, and capable of managing work onsite while leading subcontractor teams and interfacing directly with clients.
Responsibilities:
Lead and coordinate onsite installation efforts for BAS and HVAC control systems across mission-critical project sites including low voltage cable
Work closely with all parties: project managers, systems engineers, software engineers, construction contractors / subs, equipment vendors and client staff to ensure proper operation, change orders and acceptance of the automation and software solutions
Work with vendors: scheduling, resource management and coordination of construction and start-up services as needed with MEP trades: electrical, mechanical and equipment suppliers.
Assist project leadership on automation projects of complex scope
Review and interpret AE drawings, submittals, and relay logic to ensure proper system functionality
Install and wire controllers and field devices, retrofit panels, manage cutovers, and oversee jobsite logistics
Conduct and document functional testing, QA/QC checks of BAS Systems, and commissioning activities
Perform QA / QC of BAS and integrated systems using BAS software tools
Provide installation inspections and other closeout duties to ensure customer acceptance
Provide markups for shop drawings to document as-built conditions
Create, Modify, Develop MOPs and SOPS for equipment and processes
Assist with pre-functional and functional testing
Troubleshoot and optimize BAS systems using field tools and modern diagnostic techniques, including emerging technologies and corrective actions
Provide clear and consistent communication with project managers, clients, and commissioning agents including daily site updates, daily site safety reporting and progress reports
Provide input to project teams on estimating and takeoffs for proposals
Work effectively with limited direction on day-to-day work and general instruction on new projects or assignments
Maintain daily job site documentation including updates, safety logs, and tracking issues or changes
Attend project bid walks; engineering surveys for retrofit projects
Lead installation teams on daily and weekly meetings
Participate in site audits, project estimates, and client demonstrations as needed
Provide technical information and safety guidance for activities on site
Qualifications:
5+ years of hands-on experience in BAS fieldwork-installation, testing, and troubleshooting required for mechanical and electrical systems
Experience with Distech and Tridium Niagara platforms strongly preferred
Technical proficiency with AE drawings, relay logic, and field device wiring
Demonstrated leadership skills, ability to oversee field personnel and subcontractors
Proficiency with Microsoft Office; AI and workflow-enhancing technologies
Must be adaptable, resourceful, and able to work under pressure in fast-paced environments
Ability to communicate effectively in both written and verbal
Solid Organizational skills, with the ability to multitask
Willingness to travel 50-75%
U.S. work authorization required
Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy Nukes - EMN, ETN, MMNs, Seabees; Army - Power Generation; Air Force - Power Production; Generator Techs; Maritime; Coast Guard; etc.)
Submittal Instructions:
Please apply directly by clicking the link below, alternatively you can forward your resume directly to: **************************************
After applying, if you have further questions, you may call ************ and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, ***************************
If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!!
Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan
EOE/AA Employer M/F/D/V
Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate
Easy ApplyAnalyst, IT Support
Technical assistant job in Boise, ID
Job Family:
BPIT
Job Title:
IT Support Analyst
Role Summary:
The IT Support Team supports ONE North America users by resolving technical problems and building solutions that cover a multitude of technical disciplines. This position provides both first and second level IT support, designs and implements solutions related to end-user compute, and serves as a resource to other Business Process Information Technology teams. IT Support Team members work directly with internal customers and are the primary representatives of the IT department to internal customers.
Additional Responsibilities:
Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada.
Identify, research and resolve technical problems
Support activities including problem recognition, research, isolation, resolution and follow-up with affected parties
Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system.
Perform IT operational and maintenance tasks, as assigned
Perform audits and documentation for IT inventory (hardware and software) and system access
Responsible for user registration and role setting for business systems
Manage projects and other work, as assigned
Prepare RFP's, bid proposals, contracts, scope of work reports, other documentation for IT projects and efforts
Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones.
Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal.
Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams
Deploy and administer technology solutions
Collaborate with Global and other regional technology teams for solutions
Core Required Skills and Competencies:
Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook.
Highly motivated with the ability to work independently and as part of a team
Ability to evaluate data, analyze, and problem solve.
Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management.
Function-Specific Required Skills and Competencies:
Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks.
Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn
Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management.
Some travel and flexibility in work hours is required.
Ability to take part in on-call rotation is required.
Required Minimum Years Experience:
2+ years of modern systems management
2+ years of application and cloud service management
3+ years of desktop and application IT Support
3+ years customer service experience in IT Support
Required Minimum Education:
Technical and/or College degree preferred
Resumes may be submitted to: ***************************
To learn more about Ocean Network Express NA and other available opportunities, please visit us at the below link:
***************************
Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#JIL #ZR
What we offer:
Opportunities available with hybrid working arrangements
Total rewards package including medical, dental, vision, life insurance, short-term and long-term disability, 401K plan
Auto-ApplyTier 2 Help Desk Technician - Bytagig
Technical assistant job in Boise, ID
Job Description
Tier 2 Help Desk Technician - Bytagig
At Bytagig, we're more than just an IT service provider - we're a dedicated partner to small businesses, startups, and entrepreneurs. Whether acting as your full-scale internal IT department or supporting your in-house team, our mission is simple: help your business run efficiently today while preparing for tomorrow's growth.
We take a people-first approach to technology, ensuring every client receives personal, attentive service tailored to their unique needs. With a deep passion for IT, a drive for continuous improvement, and a commitment to doing whatever it takes, the Bytagig team is here to help you succeed.
Our team thrives on curiosity, accountability, and fun - because we believe great service starts with a great culture. At Bytagig, you won't just be another cog in the machine - you'll be part of a team that values innovation, integrity, and growth.
Here's what you can expect when you join us:
A supportive and collaborative environment where your voice matters
Opportunities to grow your skills, tackle challenging projects, and make a real impact
A culture that celebrates learning, accountability, and having fun along the way
A team that's passionate about technology and people
If you're driven by purpose, eager to learn, and ready to be part of something meaningful - we'd love to meet you. Bytagig is a great place to grow your career! You will be exposed to a variety of technologies, and if you possess a strong work ethic and a desire to expand your IT expertise, we encourage you to apply!
Learn more about us: Bytagig About Page
The Tier 2 Help Desk Technician handles advanced IT support requests and escalations from Tier 1 staff. This role requires expertise in network, server, and VOIP administration, with the ability to proactively maintain, monitor, and optimize client IT systems. The position is on-site and requires frequent client site visits in the Boise area.
Responsibilities
Provide friendly, timely, and effective IT support to clients, ensuring a positive experience
Troubleshoot, analyze, and resolve complex technical issues across networks, servers, VOIP, and end-user devices
Monitor and maintain client systems proactively using advanced tools and solutions
Deploy, configure, and maintain desktops, laptops, servers, network devices, firewalls, and VOIP systems
Collaborate with Tier 1 technicians to diagnose, escalate, and resolve issues efficiently
Apply diagnostic techniques to identify root causes, recommend solutions, and implement fixes
Document all support actions, system changes, and resolutions in the tracking system
Train users on proper use of hardware, software, and network resources
Provide on-site client support regularly and assist with project delivery as needed
Test and maintain system capabilities to ensure optimal performance
Perform all other duties as assigned
Qualifications
High school diploma or GED required; relevant IT certifications a plus (e.g., Microsoft, Cisco, CompTIA)
Valid Driver's License required
3+ years' experience in Tier 2 or equivalent IT support role, preferably at an MSP
Strong experience in network administration, including LAN/WAN, routing, switching, firewalls, and wireless networks
Strong experience in server administration, including Windows Server, Active Directory, and Office 365 environments
VOIP system administration experience
Proficient in troubleshooting hardware, software, and networking issues across a variety of platforms
Ability to manage a flexible schedule and work on-site at client locations
Excellent communication skills, able to translate technical information to non-technical users
Physical Requirements
Ability to lift and carry up to 40-50 lbs
Comfortable working on ladders up to 10 feet
Able to use basic hand tools (tools provided)
Work Location & Schedule
Monday - Friday
100% on-site at 9300 W Overland Rd, Boise, ID
Compensation & Benefits
Hourly pay: $24-$27/hour
Benefits include medical and dental insurance, 401K with company match, PTO, and professional development assistance
EEO Statement
Bytagig is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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PyYJbS1437
IT Support Specialist
Technical assistant job in Boise, ID
The IT Support Specialist is primarily responsible for responding to client inquiries for technical assistance and ensuring courteous, timely and effective resolution of client issues. Problem resolution will involve the use of diagnostic and support request tracking tools, as well as require that the individual give remote support at the desktop and server level, escalating and coordinating support actions with other staff as needed. In addition, the IT Support Specialist is responsible for establishing and building relationships with clients by demonstrating willingness to pursue improved courses of action, delivering products and services that best serve client needs and using client feedback as a basis for improving service. The IT Support Specialist serves as an extension of the local facilities team after normal business hours, ensuring the facility is staffed for emergency response and physical security.
This position is required to be on site.
Hours are: 6a - 6p Sun/Mon/Tue alternating Wed
Essential Functions:
Provide initial analysis and triage for issues reported through phone calls, monitoring alerts from client and internal infrastructure, or service portal to gather all pertinent information, assess urgency, and facilitate resolution
Monitor critical infrastructure and security systems supporting the local facility. Escort for Data Center and provide Smart / Remote hands support
Respond to requests for technical assistance in person, via phone, and electronically, based on urgency
Diagnose, research, and resolve technical hardware, software, application, and performance issues. Escalate as necessary and work with 3rd-party providers when needed.
Proactively update users on status, document resolutions and perform timely follow-ups in accordance with established policy/standards
Requirements
Qualifications:
Associate degree in Computer Science, Information Systems or related field, or equivalent work experience
One + year experience in customer service role providing technical support
ITIL v3 or v4 Foundation certification or 1 year's work experience in an ITIL environment preferred
IT-related certifications preferred (CompTIA A+, Network+, Server+, CCNA or Microsoft)
Above average desktop/laptop/network/hardware/software/application troubleshooting skills
Microsoft Server Technologies, VMWare
Windows Operating Systems, Active Directory, O365
Compensation:
The compensation for this position is $37,595 - 50,470 annually. Final offer amounts are determined by multiple factors including experience and skillsets.
Technical Support Technician (Comms) - MTCCS
Technical assistant job in Idaho
Job Title: Technical Support Technician (Comms) Location: Gowen Field, IDTime Type: Full-time Potential for Telework: No Minimum Clearance Required to Start: Secret clearance Employee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship NexThreat is seeking an experienced Technical Support Technician (Comms).
NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us. Job description:
• Trains and assists unit staff in establishing command post networks, tactical communications equipment, and establish, installs, operates, maintains, and defends (EIOMD) assigned communications and encryption systems, to include associated components, and to manage information and unit information capabilities• Troubleshoot communications, application configurations, establishes network addresses and connections, perform routine maintenance, upgrades as needed, and implements security updates
Qualifications:
Required:• Associate's degree• Understanding of technology integration and information flow including LAN/WAN, firewalls, security, storage, and backup methodologies• Two (2) years of technical development experience in areas of RF, Hardware, Software, Networks, Communication Systems, and infrastructure
Preferred:• Meet DoD 8570.01-m baseline computing environment (CE) certification requirements at IAT II• Bachelor's degree
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Career Opportunities: Assistant Lab Technician - Cementing (98813)
Technical assistant job in Gillette, WY
KLX Energy Services LLC provides a broad range of technical solutions and equipment to our customers. We provide the right people, best equipment and most convenient locations to deliver expert energy services for every phase of the wellsite. This includes drilling, completions, re-fracing, production, workover, and plug and abandonment. From technical services and wireline to rentals and accommodations, we keep our customers operations running economically, effectively and safely.
At KLX, you'll work side-by-side with devoted professionals. You'll enjoy the benefits of a strong and evolving company; such as excellent compensation and benefits packages, limitless opportunities for professional growth, and a voice in shaping our future. All while working in an environment that emphasizes teamwork, integrity, and professionalism.
We are currently seeking a Lab Technician for our Gillette, WY location.
Provide technical support in testing and evaluating fracturing fluid and cement slurries to ensure customer needs are satisfied.
* Comply with all health and safety procedures.
* Perform tests to produce reliable, repeatable, and precise data.
* Prepare samples.
* Ensure lab is well stocked and clean.
* Record and interpret lab results.
* Maintain up-to-date knowledge on technical developments.
* Understand and implement all API Recommended Practices for Oilfield Cementing.
* Diagnose equipment malfunctions, dismantle and repair equipment.
* Conduct regular equipment maintenance and calibration.
* Maintain professional and technical knowledge and obtain proper training on new technologies.
* Coordinate with and take direction from Lab Engineer.
* Strong verbal and written technical communication skills.
* Ensure technical information is presented accurately and professionally in lab reports.
* Performs other duties as assigned.
EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Will screen applicants/candidate until preferred applicant is identified; at which time all other candidates will be rejected as data management.
Assistant Lab Technician - Cementing
Technical assistant job in Gillette, WY
KLX Energy Services LLC provides a broad range of technical solutions and equipment to our customers. We provide the right people, best equipment and most convenient locations to deliver expert energy services for every phase of the wellsite. This includes drilling, completions, re-fracing, production, workover, and plug and abandonment. From technical services and wireline to rentals and accommodations, we keep our customers operations running economically, effectively and safely.
At KLX, you'll work side-by-side with devoted professionals. You'll enjoy the benefits of a strong and evolving company; such as excellent compensation and benefits packages, limitless opportunities for professional growth, and a voice in shaping our future. All while working in an environment that emphasizes teamwork, integrity, and professionalism.
We are currently seeking a Lab Technician for our Gillette, WY location.
Provide technical support in testing and evaluating fracturing fluid and cement slurries to ensure customer needs are satisfied.
• Comply with all health and safety procedures.
• Perform tests to produce reliable, repeatable, and precise data.
• Prepare samples.
• Ensure lab is well stocked and clean.
• Record and interpret lab results.
• Maintain up-to-date knowledge on technical developments.
• Understand and implement all API Recommended Practices for Oilfield Cementing.
• Diagnose equipment malfunctions, dismantle and repair equipment.
• Conduct regular equipment maintenance and calibration.
• Maintain professional and technical knowledge and obtain proper training on new technologies.
• Coordinate with and take direction from Lab Engineer.
• Strong verbal and written technical communication skills.
• Ensure technical information is presented accurately and professionally in lab reports.
• Performs other duties as assigned.
EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Will screen applicants/candidate until preferred applicant is identified; at which time all other candidates will be rejected as data management.