Information Technology Help Desk Technician
Technical assistant job in Kalona, IA
Pete and Gerry's is dedicated to the humane treatment of animals, sustainability, and the restoration of the small family farm to the American landscape. Our farming model provides opportunities for family farms to remain in business, from the organic grain farmers who supply our feed to the families across the country that produce our eggs. Best of all, it allows us to provide you and your family with safe, wholesome, organic, free range eggs at a fair price.
Position Overview:
The IT Help Desk Technician is a member of the Information Technology Team that supports all employees in corporate, processing plants and distribution centers. This role is the first point of contact for users needing assistance. The analyst will respond to incidents and requests reported by users and deliver the highest level of customer service. Must possess strong interpersonal attributes, a collaborative mindset, good judgement, clear communication skills and the desire to help others.
What You'll Do:
Lead by example, tackling new issues that require collaboration with escalation teams
Act as a liaison between support tiers and functional groups
Train users on technology topics
Triage Help Desk
Delegate tickets to team members as needed
Prioritize the ticket queue to fit business expectations
Report on project status to management and/or escalation teams
Establish current and new support procedures
Investigate issues needing further documentation
Create and maintain knowledge articles for use by team members and users
Participate in Jira Help Desk implementation and design
Provide IT Support to all employees with a Customer Service mindset
Document, troubleshoot, and track incidents while ensuring timely resolution or proper routing for escalation
Promptly respond to incidents and service requests
Various application and domain account Provisioning/De-provisioning
Troubleshoot computers, phones, office equipment, and applications to identify and correct malfunctions as well as any other operational difficulties
Provide in-house support for IT installation projects
Run data or other low voltage cabling
Terminate data runs
Install end points and other IT equipment
Use ladders and man lifts to complete projects.
What You'll Bring to the Table:
True curiosity, passion and interest in problem solving, incredible customer service and being a part of a team of folks who enjoy working together.
Associate or bachelor's degree in information technology, Computer Science, or a related field, or equivalent experience.
Proven experience as an IT Support Technician or similar role.
Strong understanding of computer systems, mobile devices, and other tech products.
Ability to diagnose and resolve basic technical issues.
Excellent communication skills and the ability to provide step-by-step technical help, both written and verbal.
Certifications such as CompTIA A+, Microsoft Certified IT Professional, or similar is an advantage.
Ability to prioritize, manage and meet deadlines.
Effectively manage time and operate with sense of urgency.
Adjusts quickly to changing priorities and conditions.
Cope effectively with complexity and change.
Must be willing to travel to other Pete and Gerry's locations
Must be able to lift up to 50lbs regularly
Must be comfortable with ladders and man lifts
Must be comfortable with tight spaces
Company Benefits:
Medical, dental, and vision insurance
Flexible Spending Account
Life insurance
Disability insurance
Maternity and Paternity leave
Paid holidays
Paid sick time
Paid vacation time
Tuition reimbursement
401(k) retirement plan with 4% employer match
Footwear reimbursement for onsite employees
Onsite employees receive free eggs weekly; remote employees receive coupons for free eggs
Free breakfast on Mondays for all onsite employees
Opportunities for advancement
Great company culture
Pete and Gerry's Organics is and Equal Opportunity Employer. We celebrate diversity and are committed to continually creating inclusive environments for all of our employees
Help Desk Support 3
Technical assistant job in Coralville, IA
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective-C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and Jquery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance-driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness.
Note: In-Person Interview Only. No Web-cam, No Exceptions.
Health Care Information Systems has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled.
Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for UI Health Care computer users and machines in a high call volume center.
The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential.
HDS3
3 to 5 years field experience and preferred education: 4 year college degree in field of specialty or equivalent education and experience combined.
Additional Information
Thanks and Regards,
Ankur Bhatia
Paramedic IR Tech Assistant (M-F Rotating Days and Evenings)
Technical assistant job in Iowa City, IA
The University of Iowa Health Care department of Radiology is seeking a Paramedic.
GENERAL CLASS DESCRIPTION:
Under direct supervision of a Licensed Independent Practitioner (LIP), Nurse Manager, or designee, assists with patient care services.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
Assist technologists and physicians with procedures within interventional radiology department.
Setup sterile trays. Use proper sterile techniques including skin preparation.
Assist in the use of complex medical equipment during interventional procedures, including, but not limited to angioplasty devices, stents, drains, and filters.
Establish rapport with patient and provide information about how the exam is performed and what is required of the patient.
Under direct supervision of a Radiology staff physician and/or Department of Radiology Nurse Manager/designee
Assists with basic patient care services in all areas within the Department of Radiology including CT, MRI, Ultrasound, Fluoroscopy, Interventional Radiology, and other areas as needed.
Assist in the collection of venous blood samples.
Implements patient care plan according to patient priorities, which includes interventions identified through nursing diagnoses. Documents/reports interventions and patient/family response/education.
Manages clinical visits for patients and assists providers during clinic visits.
Collaborates and integrates contributions of patients and families into multidisciplinary patient care plan.
Develops, coordinates, and implements transfer/discharge planning throughout episode of care.
Implements nursing interventions according to department, division, and/or unit policies, procedures, and protocols to maintain safe environment for patients, visitors, and staff. Follows universal precautions.
Demonstrate acceptance of responsibility; pride in work performed; flexibility in acceptance of assignments while consistently maintaining professional behavior and appearance.
Follow policies and procedures in accordance with regulations set forth by the University of Iowa Hospitals and Clinics, Department of Nursing, Department of Radiology, the University of Iowa, and the Iowa Department of Public Health Paramedic Scope of Practice.
KNOWLEDGE, SKILLS, AND ABILITIES:
1. Knowledge of and ability to perform Advanced Cardiac Life Support (ACLS) procedures.
2. Knowledge of drug and medical terminology.
3. Knowledge of most common emergency drugs and their uses and usual doses.
4. Knowledge of institutional and unit policies, processes, and forms.
5. Ability to perform patient care as delegated.
6. Ability to transport monitored patients.
7. Ability to use a computer.
8. Ability to maintain and stock inventory.
9. Ability to alter work schedule to meet unit/patient needs.
10. Ability to maintain effective working relationships.
11. Ability to communicate effectively with staff, students, patients and the public.
12. Ability to follow oral and written instructions.
13. Ability to treat patient issues with confidentiality.
14. Ability to complete an assignment under time-sensitive and highly stressful situations while maintaining composure and focus.
15. Ability to complete an assignment and follow-through with a problem to solution within the scheduled period.
18. Ability to recognize their own errors and those of others and check with appropriate source for clarification of problems.
19. Ability to precept EMT (Emergency Medical Technician) and Paramedic students.
University of Iowa Hospitals & Clinics-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.
Percent of Time:100%
Schedule: 0700 and 0800 start times, M-F variable shifts, call and holidays
Location: Radiology
Pay Grade: 10
Merit Pay Plan:
*******************************************
Benefits Highlights:
· Regular salaried position located in Iowa City, Iowa
· Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
· For more information about Why Iowa?, click here
MINIMUM ELIGIBILITY REQUIREMENTS:
Graduation from high school
Current paramedic certification by the Iowa Department of Public Health, Bureau of Emergency Medical Services
Current course completion card in Basic Cardiac Life Support for Healthcare Provider by the American Heart association
Current course completion card in Advanced Cardiac Life Support by the American Heart Association
Desired Qualifications: Prefer applicants with the following certifications:
Minimum one (1) year advanced life support field experience as an emergency response paramedic, or current ER experience with a history of advanced life support field experience.
Prehospital Trauma Life Support (PHTLS);
Pediatric Advanced Life Support (PALS);
Critical care Paramedic (CCP); Advanced Medical Life Support (AMLS).
Prefer applicants with an Associate degree in Paramedic.
Application Process: In order to be considered, applicants must upload Cover Letter and Resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.
Job openings are posted for a minimum of 10 calendar days.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
For additional questions or concerns, please reach out to Susan Curtis at **********************.
Additional Information Compensation Contact Information
Easy ApplyParamedic IR Tech Assistant (M-F Rotating Days and Evenings)
Technical assistant job in Iowa City, IA
The University of Iowa Health Care department of Radiology is seeking a Paramedic. GENERAL CLASS DESCRIPTION: Under direct supervision of a Licensed Independent Practitioner (LIP), Nurse Manager, or designee, assists with patient care services. CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
* Assist technologists and physicians with procedures within interventional radiology department.
* Setup sterile trays. Use proper sterile techniques including skin preparation.
* Assist in the use of complex medical equipment during interventional procedures, including, but not limited to angioplasty devices, stents, drains, and filters.
* Establish rapport with patient and provide information about how the exam is performed and what is required of the patient.
* Under direct supervision of a Radiology staff physician and/or Department of Radiology Nurse Manager/designee
* Assists with basic patient care services in all areas within the Department of Radiology including CT, MRI, Ultrasound, Fluoroscopy, Interventional Radiology, and other areas as needed.
* Assist in the collection of venous blood samples.
* Implements patient care plan according to patient priorities, which includes interventions identified through nursing diagnoses. Documents/reports interventions and patient/family response/education.
* Manages clinical visits for patients and assists providers during clinic visits.
* Collaborates and integrates contributions of patients and families into multidisciplinary patient care plan.
* Develops, coordinates, and implements transfer/discharge planning throughout episode of care.
* Implements nursing interventions according to department, division, and/or unit policies, procedures, and protocols to maintain safe environment for patients, visitors, and staff. Follows universal precautions.
* Demonstrate acceptance of responsibility; pride in work performed; flexibility in acceptance of assignments while consistently maintaining professional behavior and appearance.
* Follow policies and procedures in accordance with regulations set forth by the University of Iowa Hospitals and Clinics, Department of Nursing, Department of Radiology, the University of Iowa, and the Iowa Department of Public Health Paramedic Scope of Practice.
KNOWLEDGE, SKILLS, AND ABILITIES:
1. Knowledge of and ability to perform Advanced Cardiac Life Support (ACLS) procedures.
2. Knowledge of drug and medical terminology.
3. Knowledge of most common emergency drugs and their uses and usual doses.
4. Knowledge of institutional and unit policies, processes, and forms.
5. Ability to perform patient care as delegated.
6. Ability to transport monitored patients.
7. Ability to use a computer.
8. Ability to maintain and stock inventory.
9. Ability to alter work schedule to meet unit/patient needs.
10. Ability to maintain effective working relationships.
11. Ability to communicate effectively with staff, students, patients and the public.
12. Ability to follow oral and written instructions.
13. Ability to treat patient issues with confidentiality.
14. Ability to complete an assignment under time-sensitive and highly stressful situations while maintaining composure and focus.
15. Ability to complete an assignment and follow-through with a problem to solution within the scheduled period.
18. Ability to recognize their own errors and those of others and check with appropriate source for clarification of problems.
19. Ability to precept EMT (Emergency Medical Technician) and Paramedic students.
University of Iowa Hospitals & Clinics-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.
Percent of Time:100%
Schedule: 0700 and 0800 start times, M-F variable shifts, call and holidays
Location: Radiology
Pay Grade: 10
Merit Pay Plan: *******************************************
Benefits Highlights:
* Regular salaried position located in Iowa City, Iowa
* Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
* For more information about Why Iowa?, click here
MINIMUM ELIGIBILITY REQUIREMENTS:
* Graduation from high school
* Current paramedic certification by the Iowa Department of Public Health, Bureau of Emergency Medical Services
* Current course completion card in Basic Cardiac Life Support for Healthcare Provider by the American Heart association
* Current course completion card in Advanced Cardiac Life Support by the American Heart Association
Desired Qualifications: Prefer applicants with the following certifications:
* Minimum one (1) year advanced life support field experience as an emergency response paramedic, or current ER experience with a history of advanced life support field experience.
* Prehospital Trauma Life Support (PHTLS);
* Pediatric Advanced Life Support (PALS);
* Critical care Paramedic (CCP); Advanced Medical Life Support (AMLS).
* Prefer applicants with an Associate degree in Paramedic.
Application Process: In order to be considered, applicants must upload Cover Letter and Resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.
Job openings are posted for a minimum of 10 calendar days.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
For additional questions or concerns, please reach out to Susan Curtis at **********************.
Additional Information
* Classification Title: Paramedic
* Appointment Type: Merit
* Schedule: Full-time
Compensation
* Pay Level: 10
Contact Information
* Organization: Healthcare
* Contact Name: Susan Curtis
* Contact Email: **********************
Easy ApplyHelp Desk Support
Technical assistant job in Coralville, IA
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemes and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description
Description:
Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness.
The Client has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled.
Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for
computer users and machines in a high call volume center.
The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential.
Skill Required
Bachelor's degree in Computer Science, MIS, or IT-related field or equivalent combination of education and experience.
6 months to 1 year of work experience in a high volume Help Desk, Call Center, or other Customer Service environment.
Experience troubleshooting problems with Windows 7 and Microsoft Office 2010 Suite.
Excellent verbal and written communication skills.
Strong problem solving skills and the ability to quickly learn new software.
Proven ability to work independently with a strong focus on customer service.
Working knowledge of computer hardware and peripherals.
Qualifications
Note: In-Person Interview Only. No Web-cam, No Exceptions.
Additional Information
Best Regards,
Amrit Lal
Account Support Advisor
Technical assistant job in Cedar Rapids, IA
GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth.
We Are Looking to Add a Key Member to Our Account Support team!
No two days are the same for this role. As an Account Support Advisor, you are responsible for managing a variety of incoming interactions to assist our customer base, including End User interactions, collections, and Customer relations within granted authority levels. Some inbound inquiries may include tasks such as invoicing, taxation, agreement terms, updating account information, and payment terms. An Account Support Advisor actively participates in the achievement of team and company goals. Additional responsibilities include payment processing, transfer & assumptions as well as calculation and explanation of end of term options. An Account Support Advisor would accurately respond to customer inquiries, complaints and requests while displaying a personable approach when handling each type of customer in a timely manner. For every interaction we encourage creativity and innovative thinking to provide a mutually beneficial solution. All Account Support Advisors must follow and adhere to The GreatAmerica Principles and GreatAmerica Experience Standards.
As an Account Support Advisor, you will:
Inbound customer service interactions with the goal of one call resolution
Ability to provide professional oral and written correspondence with all internal and external customers, as well as cross functional positions
Consultative approach to identify appropriate solutions
Understand the various types of agreements and the end of term process for each
Consistently meets or exceeds daily core responsibilities
Completion of basic team tasks
Understand and abide by account security procedures for all interactions
Effectively communicates with fellow ASA's to coordinate workflow and coverage needs
To be successful in this role you will need:
Education
High School graduate or equivalent
Experience
Customer Service experience preferred
Computer Skills
Microsoft Office Suite
Salesforce experience is desired
Other Requirements
Detail Oriented, Ability to Multi-Task, Decision Making, Collection Skills, Cross Training, Time Management, Accountability, High Level of Written and Verbal Communication Skills & Customer Oriented, Complaint Resolution, Resolution of Mathematical Errors
Sharing rewards is an integral part of our culture. We believe in the value of hard work and reward our employees beyond the paycheck. Our total rewards package is based on eligibility and includes:
Financial Benefits
Competitive Compensation
Monthly Bonuses for Eligible Employees
401(k) and Company Match
Annual Profit Sharing
Paid Time Off
Health, Wellbeing, and Family Planning Benefits
Paid Vacation - starting at 80 hours annually for employees in their first year of service.
Paid Sick Days - Ten (10) per year with a conversion option for unused time.
Ten (10) Paid Holidays per year
Gym Reimbursement
Health Insurance
Dental Insurance
Vision Insurance
Short-Term and Long Term Disability
Company Paid Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)
Employee Assistance Program
Parental Leave
Education and Career Planning Benefits
Tuition Assistance
Networking Opportunities
Leadership Development Opportunities
Perks
Paid Parking
Service Awards
Hybrid work arrangements
Business casual environment
A strong organizational culture focused on our greatest asset: you!
If your experience aligns closely, please apply. We value diverse backgrounds and adding new perspectives. We encourage you to apply if you can make a strong impact in this role at *****************************
Please note, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.
Auto-ApplyTechnical Intern 3
Technical assistant job in Cedar Rapids, IA
Join us at our location in Cedar Rapids. The Navigation and Sensor Systems organization is a growing business area developing the next generation of advanced military navigation systems. If you are studying to become and Electrical or Computer Engineer, then this is the place to be. Pilots may fly aircraft, but our navigation systems create the route and keep those pilots on course. What are you waiting for! Come be part of the immediate solution in Cedar Rapids and "plant your flag".
See what you're missing. Our employees work on the world's most advanced electronics - from detecting threats for F-35 pilots to illuminating the night for soldiers. Spanning air, land, sea, and space, we are developing the technology of tomorrow, delivered today. Drawing strength from our differences, we're innovating for the future. And you can, too. Our flexible work environment provides you a chance to change the world without giving up your personal life. We put our customers first - exemplified by our mission: “We Protect Those Who Protect Us .” BAE Systems continues to build on a strong history of providing navigation equipment to meet the evolving needs of commercial and military users. Our navigation solutions provided enhanced situational awareness and pinpoint accuracy for airborne and surface missions worldwide. Leading the way in GPS systems, our array of products cover airborne, precision-guided munitions, ground handheld receivers and embedded applications. Sound like a team you want to be a part of? Come build your career with BAE Systems.
Engineering: Our engineers are the lifeblood of our company and we're more than 5,000 strong. With our robust offering of educational and career development opportunities, your chances to grow are limitless.
In this position, you will participate in BAE Systems' nationwide LEAP Internship & Co-op Program, where you will Learn, Engage, Apply, and Progress within the company. The LEAP Program will provide you with the opportunity to work alongside experienced professionals on impactful projects, engage in career development opportunities, and network with our business leaders and the other students in the program.
The Role:
Design the hardware and/or software test solutions for Navigation and Sensor Systems products (GPS receivers, and microelectronics). These test solutions include but are not limited by the following test equipment: Digital multimeters, oscilloscopes, network analyzers, power supplies and electronic loads
Develop thermal and vibration test solutions for environmental stress and screening requirements
Provide engineering support of test solutions in engineering labs and operations
The successful applicant should be knowledgeable and skilled with a variety of engineering principals
This link shows some of the products you may work on in this position.
**************************************************
Who You Are:
You have excellent interpersonal and communication skills
You possess good organizational skills
You have the ability to handle multiple tasks and assignments
Please note that pursuant to a government contract, this specific position requires a US Person.
In this position, you will participate in BAE Systems' nationwide LEAP Internship & Co-op Program, where you will Learn, Engage, Apply, and Progress within the company. The LEAP Program will provide you with the opportunity to work alongside experienced professionals on impactful projects, engage in career development opportunities, and network with our business leaders and the other students in the program.
Because of the need for consistent, in-person collaboration and/or the requirement to perform all work onsite due to the nature of this particular role, it will be performed full-time on site.
About BAE Systems Electronic Systems
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference. Electronic Systems (ES) is the global innovator behind BAE Systems' game-changing defense and commercial electronics. Exploiting every electron, we push the limits of what is possible, giving our customers the edge and our employees opportunities to change the world. Our products and capabilities can be found everywhere - from the depths of the ocean to the far reaches of space. At our core are more than 14,000 highly talented Electronic Systems employees with the brightest minds in the industry, we make an impact - for our customers and the communities we serve.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
Required Skills and Education
Must have completed your sophomore or Junior year of a four year degree program in a Bachelor's of Science in Computer or Electrical Engineering
Ability to obtain a DoD Security Clearance
Preferred Skills and Education
Going into your senior year for a Bachelor's of Science in Computer or Electrical.
High motivation to solve problems and continuously improve existing products
Circuit design experience
Software experience in C# and C++
Typical Education and Experience
.
IT Support Specialist
Technical assistant job in Marion, IA
The IT Support Specialist is primarily responsible for responding to client inquiries for technical assistance and ensuring courteous, timely and effective resolution of client issues. Problem resolution will involve the use of diagnostic and support request tracking tools, as well as require that the individual give remote support at the desktop and server level, escalating and coordinating support actions with other staff as needed. In addition, the IT Support Specialist is responsible for establishing and building relationships with clients by demonstrating willingness to pursue improved courses of action, delivering products and services that best serve client needs and using client feedback as a basis for improving service. The IT Support Specialist serves as an extension of the local facilities team after normal business hours, ensuring the facility is staffed for emergency response and physical security.
Essential Functions:
Provide initial analysis and triage for issues reported through phone calls, monitoring alerts from client and internal infrastructure, or service portal to gather all pertinent information, assess urgency, and facilitate resolution
Monitor critical infrastructure and security systems supporting the local facility. Escort for Data Center and provide Smart / Remote hands support
Respond to requests for technical assistance in person, via phone, and electronically, based on urgency
Diagnose, research, and resolve technical hardware, software, application, and performance issues. Escalate as necessary and work with 3rd-party providers when needed.
Requirements
Qualifications:
Associate degree in Computer Science, Information Systems or related field, or equivalent work experience
One + year experience in customer service role providing technical support
ITIL v3 or v4 Foundation certification or 1 year's work experience in an ITIL environment preferred
IT-related certifications preferred (CompTIA A+, Network+, Server+, CCNA or Microsoft)
Above average desktop/laptop/network/hardware/software/application troubleshooting skills
Microsoft Server Technologies, VMWare
Windows Operating Systems, Active Directory, O365
Experience using service management system for issue tracking
VOIP, WAN and LAN connectivity/routers experience preferred
Compensation:
The compensation for this position is $37,595 - 50,470 annually. Final offer amounts are determined by multiple factors including experience and skillsets.
Service Technician Intern / JD Tech Advantage Program
Technical assistant job in Sigourney, IA
Department: Service
Reports to: Service Manager
Type of Employment: Part-Time
Wage Type: Hourly
At Sinclair Tractor, we pride ourselves on being the destination in Southeast Iowa for agricultural equipment, precision farming, agronomic decision support, NAPA parts and supplies. With thirteen John Deere dealerships, five NAPA parts locations and a Supply Store, we are looking for motivated and talented people to join our team.
Purpose:
Participate in on-the-job training assisting service technicians in basic service tasks to learn key skills for a future mechanic tech position. While working, complete a two-year associate degree through an accredited John Deere TECH program focused on fundamentals and key technical concepts. Upon graduation from the program, become an efficient service mechanic tech certified in John Deere's three core areas of service: Electrical, Hydraulics and Service ADVISOR™.
Responsibilities include but not limited to:
Complete two years of instructor-led classroom and lab training at a John Deere Tech School
Complete minimum hours required of working onsite at the dealership
Obtain certification in Electrical, Hydraulics and Service ADVISOR™ training
Complete the total number of John Deere University credits as required
Assist senior technicians as needed
Learn and perform basic service tasks as assigned
Develop skills in removal, disassembly, and reconditioning of components
May perform pre-delivery set-up and inspection on new equipment
Accountable for billable time and assigned work orders
Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information.
May participate in Service EDUCATE Training programs required for the development of skills and knowledge
Operates and maintains vehicles, tools and equipment required to perform job responsibilities
Maintains a clean work area and performs work in a neat and orderly fashion
Follows all safety rules and regulations in performing work assignments
Maintains current knowledge of John Deere and competitive products
Experience, Education, Skills and Knowledge:
Basic knowledge of equipment safety procedures (preferred)
Basic mechanical aptitude and a willingness to learn
Working Conditions & Requirements:
Must be able to stand for extended periods of time
Workshop and classroom setting
Repetitive bending and/or kneeling
Must be able to lift 75-pounds
This is not an all-inclusive list of job-related responsibilities, skills, or working conditions.
M
anagement reserves the right to revise the job or require different tasks be performed as assigned
. Sinclair Tractor provides equal employment opportunities to applicants for employment and prohibits discrimination and harassment of any type without regard to any protected classes. This job description is not an employment contract and the employment relationship remains “at will.” Sinclair Tractor will reasonably accommodate the known disabilities of qualified disabled individuals.
Technical Support Specialist - Base44
Technical assistant job in Cedar Rapids, IA
Base44, a hyper-growth AI startup recently acquired by Wix, is on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions.
We exist for creators, solo founders, and entrepreneurs. The opportunity is huge, and with your help, our user-driven growth can become unstoppable.
Job Description
Base 44 is seeking a highly motivated and dynamic Tech Support Specialist to join our growing team. This is a fantastic opportunity to be a key player in a fast-paced, innovative, and collaborative start-up environment. As a Tech Support Specialist, you will be on the front lines, providing technical support, troubleshooting issues, and contributing to the overall success of our product. You'll have a significant impact on our users and the growth of our product. In this role, you will:
* Operate with minimal supervision and substantial discretion on matters of significance.
* Assist users with product-related issues, offering timely and effective solutions.
* Diagnose and resolve technical problems, utilizing your problem-solving skills and technical knowledge.
* Go beyond issue resolution: Educate users on effective vibe-coding techniques and guide them toward best-practice build approaches that help them realize their vision.
* Proactively communicate technical issues, emerging trends, and potential improvements to the team, and raise concerns and flags as needed.
* Work cross-functionally within a cohesive team environment to ensure product success, working closely with Development and Product teams to document issues, test features, and provide regular, actionable feedback.
* This role includes occasional evening and weekend work to support incidents, releases, and maintenance windows. Coverage is shared via a rotation, and we provide advance notice whenever possible.
This position is a hybrid role and candidates should be prepared to be able to come to our office in Cedar Rapids at least 3 days per week.
Qualifications
* 2+ years of experience working in Technical Support/Solution topics in a Web environment , owning complex investigations and escalations.
* Able to read browser console and network tab for troubleshooting purposes (JavaScript and React etc ).
* Strong technical skills, learns fast, embraces unfamiliar tools/docs, and is driven by curiosity about the unknown.
* Takes full ownership of initiatives, drives completion in fast-paced settings, and proactively suggests improvements.
* Effective and adaptable when things move fast and plans are still evolving.
* Excels at synthesizing and explaining complex topics, working well in teams with a strong growth mindset.
Bonus points
* Bachelor's degree in computer science, information systems, or related field, or equivalent practical experience
* Hands-on tinkering with "vibe coding" - side projects or small experiments you can show.
* Strong technical writing for specifications, runbooks, and incident reports
* Comfortable inspecting network requests and spotting errors in the console.
* Experience troubleshooting API connections and integrations or with system reliability engineering.
Additional Information
We're Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language, no traditional coding required. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions.
We exist for creators, solo founders, startups, entrepreneurs, side hustlers, and everyone who wants to turn their ideas into reality. Whether you're launching a product, validating a concept, or exploring a hunch, Base44 helps you build it.
We're growing fast, the opportunity is huge, and with your help, our user-driven growth can become unstoppable.
We are currently offering a shift of 10am - 7pm, Sunday - Thursday for this role.
BIM Technician Intern
Technical assistant job in Cedar Rapids, IA
Job Description
BIM Technician Intern
In-Person/Temporary
Position: Transforms building system designs and markups into detailed plans using Building Information Modeling software.
Responsibilities:
Model building systems using Revit MEP software under the direction of an engineer or designer
Coordinate layouts with all building disciplines under direction of a designer
Create sheets including floor plans, system schematics, details, schedules, and notes
Work with project team to meet deadlines
Perform miscellaneous office duties
Qualifications:
One year completed working towards a two-year associate degree in related area
Knowledge of Revit MEP software
Knowledge of Navisworks a plus
Qualities:
Proactive, collaborative, tenacious and client-focused
Energetic, highly motivated and self-directed with a strong work ethic
Voracious appetite for learning
Strong organizational skills
Strong interest in other disciplines with the goal of developing integrated designs
Excellent interpersonal and communication skills - must be able to understand and describe conceptual ideas verbally and in writing to co-workers
Company Description:
Design Engineers provides building system design for complex building projects. We are specifically involved with the design of heating, ventilation, and air-conditioning (HVAC), plumbing, fire protection, lighting, power, and communications systems. We work in highly collaborative and tightly integrated teams both internally and with our clients. We are proactive, collaborative, and tenacious problem solvers, energized by complex engineering challenges.
Technical Support Analyst
Technical assistant job in Cedar Rapids, IA
Responsibilities include new hardware deployment, infrastructure changes, and assisting technical teams in troubleshooting and recovery of networks, servers, phone systems and manufacturing/warehouse systems.
End user support focus on asset refresh of desktops, laptops and printers. (Assist with asset refreshes when coordinated with a schedule support visit)
Directs and influences customers to follow I/T policies and procedures
Maintain confidentiality - Shares resolutions with team members and 1st level support
Participates and contributes in team meetings
Identifies internal or external resources to address issues
Has excellent customer service skills
Troubleshoots medium to high complexity issues and resolves within SLA
Develops clear and concise work product deliverables
Can work on multiple tasks and set work priorities to meet deadlines
Qualifications
In-depth knowledge and experience configuring and supporting Windows servers and PCs (software and hardware).
Experience installing and configuring local area network equipment (routers, switches, network-attached printers, wireless APs, etc.)
Ability to troubleshoot issues across the overall infrastructure stack (server/network/client).
Track record of providing excellent customer service.
Open to new ideas and a proven team player, works well under pressure with tight deadlines while maintaining composure and positive attitude.
Works independently, prioritizes work and assigns appropriate sense of urgency to issues
5+ years experience supporting technical infrastructure in a large scale, distributed environment.
A+ or equivalent certification desired
Cisco network certification desired
Microsoft certification desired
Additional Information
All your information will be kept confidential according to EEO guidelines.
Intern - Technical Support (Help Desk)
Technical assistant job in Cedar Rapids, IA
About NISC
NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy and communications providers across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. NISC has been ranked in ComputerWorld's Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our Team.
**Current applications submitted will be under consideration for ONSITE in Cedar Rapids, IA
Essential Functions
Troubleshoot and resolve Windows desktop operating system issues, including:
Join PCs to Windows domains.
Install and troubleshoot NISC software on customer PCs.
Virus and/or spyware removal.
Utilize remote connectivity tools such as Remote Desktop or WebEx to assist with support items.
Create and test printers on Windows and Linux servers.
Provide customer phone support as part of an ACD (Automatic Call Distribution) environment.
Monitor Windows and Linux servers via Xymon monitoring tools.
Log and develop action plans for support issues identified by Xymon.
Knowledge, Skills, and Abilities
Strong customer orientation.
Related coursework and general understanding of Windows desktop operating systems.
Related coursework and general understanding of Linux and Windows servers and operating systems.
Related coursework and general understanding of TCP/IP networks
Strong problem-solving skills and attention to detail.
Strong verbal and written, interpersonal, and communication skills.
Ability to work independently, as well as in a team environment.
Ability to effectively adapt to change.
Ability to interact in a positive manner with internal and external contacts.
Ability to convey technical solutions to both technical and non-technical users.
Ability to maintain the highest level of professionalism, ethical behavior, and confidentiality.
Commitment to NISC's Statement of Shared Values.
Desired Education and/or Certification(s)
High School diploma or equivalency required
Pursuing an Associate or Bachelor's Degree in information technology or a related field
Minimum Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.
Disclaimer
Management may modify this job description by assigning or reassigning duties and responsibilities at any time.
Auto-ApplyVet Tech Student Externship - Alburnett Veterinary Service
Technical assistant job in Alburnett, IA
Practice
Alburnett Veterinary Service is a well-established full-service animal hospital in Alburnett, Iowa, providing comprehensive medical, surgical, and dental care. AVS was established in the early 1980s, and our current facility was constructed in 1989.
Our facility includes a well-stocked pharmacy, an in-hospital surgery suite, an in-house X-ray, updated dental unit with digital dental radiographs, heated surgical table, ultrasound, blood chemistry capabilities, and a closely supervised hospitalization area. We pride ourselves on maintaining a clean and quiet atmosphere for our clients and their four-legged friends.
As our industry demands more, AVS is ready to meet it. We are excited to offer walk-in/same-day appointments for both wellness and urgent care needs.
Position Purpose
Come extern with us!
Heartland Veterinary Partners' Vet Tech Externship Program works to provide externship support for veterinary technician students.
Externship length & requirements are dependent upon your university.
Requirements/Qualifications
Eligibility
Must be currently enrolled in an accredited Veterinary Technician School
Auto-ApplyShop Technician Intern- Summer 2025, AG
Technical assistant job in West Branch, IA
Altorfer Agriculture facility has partnered with local community colleges to combine real-world experience through internship while being in school.
Altorfer Agriculture facility has partnered with local community colleges to combine real-world experience through internship while being in school. Work with experienced Agriculture Technicians to gain hands on experience on Fendt, Massey, Challenger tractors, RoGator and TerraGator application equipment, and Lexion combines.
Qualifications
Currently enrolled in a junior college with an above average grade point & a drive for a career in Agriculture.
Credentials including being a self-starter with good time management, planning & organizational skills, team oriented and commitment to detail recommended.
Must be able to lift 70lbs.
Basic computer skills with programs such as Microsoft Word, Excel, and Outlook.
Must have or will be receiving a High School Diploma or equivalent.
Willingness to work overtime and some weekends when needed.
Must have a valid driver's license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).
Physical Requirements/Working Conditions
This position works in a shop/warehouse environment. May on a continuous basis walk, bend and lift up to 70lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the work environment is usually moderate to high. May intermittently sit at a desk for a period of time to answer telephone and write or use a keyboard to communicate through email. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
.
Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.
Auto-ApplyHelp Desk Support 3
Technical assistant job in Coralville, IA
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description
Description:
Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness.
Note: In-Person Interview Only. No Web-cam, No Exceptions.
Health Care Information Systems has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled.
Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for UI Health Care computer users and machines in a high call volume center.
The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential.
HDS3
3 to 5 years field experience and preferred education: 4 year college degree in field of specialty or equivalent education and experience combined.
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Support Analyst - Extended Technical Support
Technical assistant job in Iowa City, IA
Do you have strong interest in providing exceptional technical support to end users? Do you thrive in an active technical environment where no two days are the same? If so, Extended Technical Support at the University of Iowa may be the place for you!
Extended Technical Support, part of IT Services at the University of Iowa, is home to both IT Analysts and IT Support Consultants who provide direct support, consultation, guidance, and training to users and identify technical solutions. These roles are responsible for the basic design, installation, setup, and maintenance of security patches, operational integrity, and support of stand-alone and networked computer systems in both Windows PC and Macintosh environments.
Duties include:
· Collaborating with colleagues to design, install, and configure hardware and software solutions.
· Applying security patches and maintaining operational integrity of systems.
· Providing basic training to end users on supported systems.
· Administering public resource areas, ensuring a seamless experience for all.
· Explaining technical concepts to non-technical customers in a clear and friendly manner.
· Maintaining accurate software and hardware inventory records.
· Being a go-to resource for resolving IT-related issues promptly and effectively.
This is an onsite position.
This position is not eligible for University sponsorship for employment authorization.
For a detailed job description of either position listed above, please email Melanie Bell at **********************.
Qualifications:
Required Qualifications:
· Bachelor's degree in an appropriate discipline or an equivalent combination of education and related experience in technical support may also serve to meet these minimum requirements.
· Professional support experience (typically 6 months - 1 year) using varied technology concepts relating to electronic file storage, desktop management, networked print services or other applicable technologies.
· Experience supporting Windows personal computers and laptops.
· Experience supporting printers, multi-function devices, etc.
· Experience supporting personal mobile computing devices (smartphones, tablets, etc.)
· Demonstrated ability to identify and troubleshoot computer systems and network performance for operational problems and make recommendations for corrective actions.
· Demonstrated excellent written and oral communication skills.
· Excellent interpersonal, customer service and teamwork skills (including with technical peers).
· Physical ability to routinely move and transport computer equipment up to 50 pounds.
Desirable Qualifications:
· Valid US driver's license and ability to meet UI fleet safety requirements.
· Experience supporting Apple computers and laptops.
· Knowledge of and experience with Active Directory Users and Computers and Group Policy Management Console.
· Experience managing workstations using Microsoft Endpoint Configuration Manager (MECM) or other desktop management tools and strategies.
· General knowledge of the services and technologies provided by ITS and the campus IT organization and environment.
Application Details:
In order to be considered, applicants must upload the following materials and mark them as “Relevant File” to the submission:
· Resume
· Cover letter
Information Technology Services will be hiring for one level listed within this requisition, depending on the qualifications of the successful finalist.
Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.
For questions or additional information, please contact **********************.
Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.
Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.
Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.
Join us in making a difference at a leading Big Ten university and premier public research institution.
Additional Information Compensation Contact Information
Easy ApplyTechnical Intern 3
Technical assistant job in Cedar Rapids, IA
Like to be creative and explore new technology platforms? Have an eye for efficiency and enjoy tackling unique problems? The Internal Tools team is a multi-skilled development team looking for a talented software engineer to aid our business objectives. This role will allow exposure to multiple technology platforms and coding languages while collaborating across several departments. Come ready to create, innovate and be an active member of our team. Join BAE to broaden your skills while making a direct impact to our business.
About Us:
At BAE Systems, we're dedicated to innovating for the future and protecting those who protect us. The Navigation and Sensor Systems business in Cedar Rapids, IA is a growing business area developing the next generation of advanced military Global Positioning Systems (GPS) products. The Internal Tools team within the business is a cross-functional team supporting BAE's mission by developing innovative software tools to aid business applications and processes. Our goal is to innovate the way we work by increasing efficiency and productivity.
Internship Summary:
In this position, you'll be an active member of the Internal Tools team and work on projects that individuals across the business benefit from. Opportunities may include:
Write custom software to bring enhancements to our current toolset
Architect and develop brand new software solutions
Design custom scripts and batch files that interact with current business systems
Capture technical requirements for new products based on customer needs
Design software test cases to ensure low rates of defect introduction
Provide general support on products within the team's management
Participate in code reviews
Additionally, you will participate in BAE Systems' nationwide LEAP Internship & Co-op Program, where you will Learn, Engage, Apply, and Progress within the company. The LEAP Program will provide you with the opportunity to work alongside experienced professionals on impactful projects, engage in career development opportunities, and network with our business leaders and the other students in the program.
Because this role involves a combination of collaborative/in-person and independent work, it will take the form of a hybrid work format, with time split between working onsite and remotely.
Who You Are:
You have excellent interpersonal and communication skills
You possess good organizational skills
You have the ability to handle multiple tasks and assignments with little oversight
You have a willingness to try new things and learn quickly
You have the ability to adhere to a hybrid schedule (on-site 60% of the time)
About BAE Systems Electronic Systems
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference. Electronic Systems (ES) is the global innovator behind BAE Systems' game-changing defense and commercial electronics. Exploiting every electron, we push the limits of what is possible, giving our customers the edge and our employees opportunities to change the world. Our products and capabilities can be found everywhere - from the depths of the ocean to the far reaches of space. At our core are more than 14,000 highly talented Electronic Systems employees with the brightest minds in the industry, we make an impact - for our customers and the communities we serve.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
Must have completed your Sophomore or Junior year of a four-year bachelor's program in Computer Science or an Engineering field
Software coding/engineering experience
US Person
Knowledgeable in Python and JavaScript coding languages
Understanding of software development frameworks
Understanding of Large Language Models (LLM)
Enjoys debugging
Ability to work with a team
A genuine desire to learn and innovate
Currently in junior or senior year for a bachelor's degree in Computer Science, Computer Engineering or equivalent
Typical Education and Experience
.
Help Desk Support
Technical assistant job in Coralville, IA
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemes and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description
Description:
Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness.
The Client has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled.
Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for computer users and machines in a high call volume center.
The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential.
Skill Required
Bachelor's degree in Computer Science, MIS, or IT-related field or equivalent combination of education and experience.
6 months to 1 year of work experience in a high volume Help Desk, Call Center, or other Customer Service environment.
Experience troubleshooting problems with Windows 7 and Microsoft Office 2010 Suite.
Excellent verbal and written communication skills.
Strong problem solving skills and the ability to quickly learn new software.
Proven ability to work independently with a strong focus on customer service.
Working knowledge of computer hardware and peripherals.
Qualifications
Note: In-Person Interview Only. No Web-cam, No Exceptions.
Additional Information
Best Regards,
Amrit Lal
CSS Support Tech III (CST III) - Turn Center (1st shift)
Technical assistant job in Iowa City, IA
Central Sterilizing Services is seeking a full-time Support Technician III (Central Service Technician III) on 1st shift. This position will be scheduled Monday-Friday. 7:00 AM to 3:30 PM. This position will be located within the Turn Center at the Medical Center University campus in Iowa City.
The CSS Support Technician at the TC Processing location oversees all support duties within this smaller satellite facility. This role includes managing bi-weekly disposable supply orders and ensuring all necessary items are stocked and available. The technician is also responsible for coordinating TC Holding for Completion trays, working closely with ISC staff to ensure that trays are completed promptly.
In addition, this position requires collaboration with the Support Team to identify and replace missing instruments in trays at the TC location. The technician also serves as a key point of contact for CSS Operations and Nurse Liaisons, helping to troubleshoot and resolve instrument and supply-related issues. They are also responsible for creating instrument equivalencies, building new instruments and products into the tracking system, and completing tray optimization requests to improve efficiency and accuracy in instrument management.
To further support department operations, the technician is actively involved in updating TC backup locations, removing unnecessary instruments, and creating space for Clinic instruments that do not currently have assigned locations. Additionally, they act as a resource on the assembly floor, providing support and guidance to staff to ensure proper tray assembly and adherence to quality standards. This role is essential in maintaining workflow efficiency, ensuring accurate instrument tracking, and supporting the overall operations of the TC Processing location.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
May serve as lead technician and provides expertise regarding technical procedures related to the preparation of sterile instruments, supplies and equipment for use in medical and surgical procedures. Identifies operational concerns and takes corrective action. Assigns technical duties to personnel and assumes responsibility for accurately completing shift duties. Assesses and monitors staff competency, provides feedback and support to assist with performance evaluations.
Monitors productivity in assigned areas according to established standards and procedures. Insures that Quality Assurance tasks are performed.
Performs, or may direct performance of, all aspects of training within their area of responsibility and documents employee training progress in training guides.
Decontaminates, disassembles, inspects, cleans, sorts, and reassembles highly complex surgical instrument and implant trays, operates automatic scope washers, sonic washers, and mechanical washer/decontaminators. Performs microbicidal processes, standard/transmission based precautions and engineering and work practice controls. Handles large volumes of complex, high dollar flexible scopes, delicate eye instruments, power equipment and different instrument patterns.
Interprets manufacturer specifications for care and handling of instrumentation and determines proper sterilization techniques. Inspects and evaluates instruments for proper function and cleanliness. Confirms all quality assurance mechanisms are in place.
Performs, or may direct performance of, all aspects of sterilization, packaging inspection, equipment operation, safety procedures, proper documentation, and prioritization. Sterilizes items per manufacturer's instructions, verifies correct parameters used for all instruments.
Assembles, or may direct assembly of, instrument trays in accordance with patient/surgeon procedure specific cards within appropriate time frame and documents missing items. Performs duties in a high stress environment, responds to emergencies and urgent add-on cases. Receives and responds to a high volume of phone calls to provide additional items as needed.
Performs, or may direct performance of, inventory management for high volume of supplies and implants.. Monitors the inventory level of instruments and supplies used in the department and obtains replacements when needed. Maintains inventory records and prepare reports, as needed, for assigned areas.
Performs biological monitoring of sterilizers to ensure sterilizer efficacy. Conducts challenge tests on sterilization and decontamination equipment. Performs preventative maintenance functions on all equipment, as needed.
Recommends measures to improve production/service methods, equipment performance, scheduling, quality control, and suggest changes in working conditions and use of equipment to increase efficiency and safety of the unit.
Serves as a hospital wide resource on complex and or technical questions related to sterilization, decontamination, disinfection, and maintenance of sterile supplies.
Advises medical staff and others concerning policies pertaining to sterilization and the maintenance of sterile products.
Participates in and contributes to department/division/unit committees, meetings and/or projects and in-services.
Works with management to plan for future needs of assigned shift, including personnel needs, program development, intradepartmental relationships and instrument/equipment needs.
Maintain departmental policies and procedures and established quality improvement, safety and infection control standards.
Performs other projects or tasks as assigned.
Merit Alpha Matrix | University Human Resources - The University of Iowa
MINIMUM ELIGIBILITY REQUIREMENTS:
Verified experience with or documented completion of a medical terminology course and
High school graduation or equivalent, with courses in the physical and natural sciences and mathematics; and
Must possess and maintain certification from the Certification Board for Sterile Processing and Distribution (CBSPD) or the International Association of Health Care Service Material Management (IAHCSMM); and
Four years of related experience working in a medical field that includes a sterile processing component, or,
Three years of working in sterile processing and one year of experience in a functional supervision role, or;
Three years of related experience in a medical field that includes a sterile processing component and one year of college level course work.
Position and Application details:
In order to be considered for an interview, applicants must upload the following documents and mark them as required to the submission:
Resume
Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization. Please contact ************************ with any questions.
Additional Information Compensation Contact Information
Easy Apply