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Technical assistant jobs in Kalamazoo, MI

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  • Maintenance Technician Assistant - Grand Rapids/Walker MI

    Maple Leaf Farms 4.4company rating

    Technical assistant job in Grand Rapids, MI

    Essential Skills: Responsible for assisting in all general maintenance of all equipment in Eurasia Feather and Down, Inc. facilities. Learn to troubleshoot equipment, make repairs or contact outside vendor for assistance. Assist in performing preventative maintenance procedures to reduce potential downtime. Ensure company property, grounds and surrounding area is properly maintained. Adhere to company and OSHA safety procedures. Receive training, then responsible to dispose of oil, florescent light bulbs, and batteries properly. Performs related duties as required. Able to obtain HILO Certification and operate HILO as needed after certification Able to obtain Chauffeur License, and operate company delivery truck as needed Job Specifications: Requires basic knowledge and experience with general maintenance and communication skills with team Skills And Abilities: General maintenance aptitude. Working knowledge of basic mathematics. Ability to effectively communicate with maintenance and supervision Ability to troubleshoot general maintenance problems. Ability to read and follow instructions. Ability to follow and adhere to safety guidelines. Ability to lift up to 50 lbs. Knowledge and skills identified are acquired through the completion of a high school education and some technical training. Previous maintenance experience helpful. Working Climate: Position entails exposure to down, feathers, dust, oils and chemicals. Work generally performed by standing, climbing, lifting, moving heavy equipment and materials, stooping, and bending.
    $29k-39k yearly est. 60d+ ago
  • Maintenance Technician Assistant

    Rockford Construction 3.6company rating

    Technical assistant job in Grand Rapids, MI

    Position Classification: Full-time Regular About This Opportunity As a Maintenance Technician Assistant, you will focus on a wide range of maintenance tasks including minor repairs of the buildings interior and exterior, maintaining inventory of supplies, assist with apartment unit turns and work alongside the Maintenance Manager on other building issues as they arise. The goal of this role is to maintain the buildings and common areas and supporting the team of Facility Technicians on miscellaneous tasks as they arise. To be successful at this role, time management is essential and you will need to manage various tasks on daily basis, provide great customer service to property tenants and ensure general operations of the buildings run smoothly. This position reports directly to the Maintenance Manager. If you have a great attitude with a passion for customer service and an interest in facility maintenance, apply today!
    $31k-48k yearly est. 60d+ ago
  • Maintenance Technician Assistant

    Rockford 4.6company rating

    Technical assistant job in Grand Rapids, MI

    Job Description Maintenance Technician Assistant Position Classification: Full-time Regular About This Opportunity As a Maintenance Technician Assistant, you will focus on a wide range of maintenance tasks including minor repairs of the buildings interior and exterior, maintaining inventory of supplies, assist with apartment unit turns and work alongside the Maintenance Manager on other building issues as they arise. The goal of this role is to maintain the buildings and common areas and supporting the team of Facility Technicians on miscellaneous tasks as they arise. To be successful at this role, time management is essential and you will need to manage various tasks on daily basis, provide great customer service to property tenants and ensure general operations of the buildings run smoothly. This position reports directly to the Maintenance Manager. If you have a great attitude with a passion for customer service and an interest in facility maintenance, apply today! Requirements Have a high school diploma and be at least 18 years of age Have the ability to stay organized in a fast-paced environment. The ability to communicate effectively with tenants and other team members. Knowledge in procedures and safety measures in areas of specialties used. Exceptional problem solving skills and the ability to prioritize. Basic computer knowledge and capability to learn. . Have a valid Driver's License Preferred Skills and Experience Experience in facility maintenance Familiarity with commonly-used concepts, practices, and procedures within the facility maintenance field. Experience with coordinating and supervising vendors. Web-based Work Order and/or Yardi experience Having First Aid and CPR certifications Benefits At Rockford, we believe that investing in our people is essential to our success. We offer a competitive compensation package along with a 401(k) plan featuring a company match to help you plan for the future. Our team members have access to comprehensive healthcare coverage, generous paid time off, and flexible work schedules that support work-life balance. We encourage continued growth through tuition reimbursement and professional development opportunities, and we promote well-being through on-site health and wellness programs. Rockford also provides industry-leading technology to empower our teams and offers meaningful ways to give back through volunteer time off and partnerships with local organizations. Joining Rockford means more than just a job. It's an opportunity to shape your career while helping to build stronger communities. Who We Are For nearly 40 years, Rockford has been a trusted partner to thousands of clients across the U.S. With construction management, real estate development and property management services all under one roof, we view space from every angle. We think like owners, build with precision and operate to achieve long-term value-always committed to craftsmanship, quality and service. Our talented team brings expertise and innovation to commercial, educational, industrial, health + well-being, hospitality, multi-unit and retail markets. From complex, large-scale construction, to smaller renovations, we tailor our services and approach to meet the unique needs of our clients and the communities they serve. Recognized by Engineering News-Record as one of the Top 200 Contractors in the nation and consistently honored as one of the 101 Best and Brightest Companies to Work For, Rockford delivers more than buildings. We deliver results that last. We're deeply invested in our people, our communities and the continued success of every project we touch-driven by a clear purpose: to Build a Better World. Environmental Factors and Working Conditions The work environment for this position is a mix of a typical office environment, and visits to properties. Visits to properties may involve travel. The physical demands may require frequent lifting of 50 lbs, bending, stooping, kneeling, and climbing. The individual may also be subject to hazards commonly associated with construction including high temperatures, humidity, cold temperatures, and climbing stairs and ladders. Other examples of physical hazards include noise, proximity to moving vehicles, atmospheric conditions, close quarters, uneven surfaces, and elevated surfaces. The individual may also be subject to outside environmental conditions (weather) where protection may not be available. Use of mobile equipment and power tools will be frequent. Personal Protective Equipment (PPE) including proper footwear, hard hat, safety glasses, hearing protection, high visibility vest and/or other special clothing shall be worn when required. Rockford is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment. Rockford will not discriminate based on religion, race, color, national origin, age, sex (including pregnancy and related conditions, gender identity, and sexual orientation), height, weight, marital status, military service, partisan consideration, disability, genetic information, or any other reason prohibited by applicable federal and state laws.
    $29k-43k yearly est. 9d ago
  • Help Desk Technician

    Ask It Consulting

    Technical assistant job in Allegan, MI

    Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. Job Description Services include performing the duties of a Telephony Analyst and Billing Data Entry Clerk for multiple NTS services. Candidates must be able to professionally work with clients while diagnosing technical and billing issues and take aggressive and independent action to correct system issues. Proficiency in service management tools such as BMC Remedy, MS Outlook, SharePoint and Changepoint are also required. Technicians will be part of an established team and trained by senior team members. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. Ability to function independently by following establishing policies, procedures and practices when handling questions, problems and challenges presented by customers. Ability to flexibly manage work flow operations to meet or exceed SLOs and customer needs and expectations. Ability to make decisions independently and to communicate effectively to peers and management. • Identifies, researches, and resolves Telephony Billing Issues. Responds to telephone calls, email and personnel requests for support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Answers questions or resolves telephony problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of telephony hardware and software, including ordering and installation. • Strong communication skills. • Communicates accurate and useful status updates. Manages and reports time spent on all work activities. Ability to work in a team environment. Years of Experience: Additional Information All your information will be kept confidential according to EEO guidelines.
    $36k-63k yearly est. 60d+ ago
  • Technical Support Specialist I

    Beacon Health System 4.7company rating

    Technical assistant job in Kalamazoo, MI

    Reports to the Manager Technical Support or Director of Information Technology. Responsibilities include the installation of new and replacement computer equipment and maintenance of equipment. Provides support of personal computer (PC) related software and operations; may also provide some training to end users. Serving as a liaison with Beacon Health System (BHS) end-user departments regarding PC equipment needs and/or problems. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Installs new and replacement PC / Server-related hardware and software by: * Installing new and replacement PCs for end-user departments, as directed by the Manager. * Installing new PC software and verifying that new computer systems are functioning correctly; also providing some training to end users. * Maintaining required documentation according to established departmental policies and procedures. * Find open network data jacks and patch in at device location, patch data jack in at the patch panel and make sure switch ports available and set proper for device being patched in. * Resolves or troubleshoots computer problem areas and provides maintenance for PC / Server equipment (hardware and software) by: * Contacting end users in order to diagnose (i.e., inspecting, monitoring, testing, etc.) and resolve PC -related problems. * Determining steps to be taken in order to correct PC-related problems. Also arranging for corrective action to resolve the problem and, if necessary, serving as a liaison between the end-user department and an outside vendor (repair person). * Reimaging computer hardware and related equipment as a part of standard operating procedures and maintaining related documentation. * Facilitating the delivery of solutions which meet the end-user department's needs by informing them as to the plan of action required to address their problem and also verifying that these steps are agreeable with the customer. * Resolving more complex problems (issues that may require coordination with additional I.S. teams and issues that may require enterprise level application technologies). Programs, Installs and Troubleshoot Printers by: * Unboxing, assembling and installing new printers * Configuring printers to work on the network and work with analyst on application setup * Contacting end users in order to diagnose (i.e., inspecting, monitoring, testing, etc.) and resolve printer related problems. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Providing excellent customer service at all times. Also maintaining high customer satisfaction by delivering quality customer service as measured on internal customer satisfaction surveys and/or other measures approved by the Director of Information Technology. * Maintaining records, reports and files as required by departmental policies and procedures. Assisting in the care and maintenance of Department facilities, equipment and supplies. * Completing other job-related duties and special projects as assigned. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an Associate's degree in Computer Science, Management Information Systems or a computer-related field from an accredited college or university (or equivalent course work and/or technical training). Experience using computer hardware and software applications pertinent to Beacon Health System is preferred.
    $39k-69k yearly est. 34d ago
  • Technician Assistant - 1st Shift - Holland, MI

    Atc Drivetrain LLC 4.0company rating

    Technical assistant job in Holland, MI

    Disassemble automotive electric batteries and related subassemblies or component parts. Separate parts into baskets, trays, or containers. Clean parts and components of electric batteries using cleaning equipment. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Disassemble electric battery parts or subassemblies and separate into baskets by model and type. Operates air tools, hand tools, semi-automated, and fully-automated equipment. Operates manually operated and automatic cleaning equipment to clean parts. Clean and perform operator prescribed maintenance on assigned equipment. Clean and maintain orderly work area. Recommends measures to improve production methods, equipment performance, and quality of product. Responsible for adherence to the policies, procedures and instructions of the TS 16949 and ISO 14001 systems. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand for multiple hours at a time. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee will frequently perform tasks requiring forceful repetitive grasping. The employee is occasionally required to walk for extended periods of time; bend; stoop; kneel or crouch and talk or hear. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision. Must be able to read and understand English. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is regularly exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. TOOLS AND EQUIPMENT Air tools, assorted hand tools, manual and or hydraulic presses, various cleaning machines and equipment. MATERIALS Automotive electric battery parts and solvent and aqueous based cleaning products. WORKING PROCEDURE Detailed Job Instruction Sheet at workstation. ATC is an Equal Opportunity Employer.
    $26k-44k yearly est. Auto-Apply 13d ago
  • CS Specialist - Technical Support

    Thor Industries Inc. 4.0company rating

    Technical assistant job in Middlebury, IN

    Purpose: This position exists to interface with dealers and retail customers ensuring Jayco's product warranty and service objectives are administered and accomplished in a timely, cost effective manner. Essential Functions: * Communicates with customers and dealers in a professional manner to gather facts, negotiate solutions and resolve disputes. * Responds to telephone and written inquiries on a wide variety of issues using SOPs in a high call volume environment. * Authorizes dealer warranty work within guidelines and procedures. * Authorizes repairs and supplies parts to non-Jayco repair centers. * Provides information repair procedures and initiates unit returns for repair work. * Provides technical service information to dealers and customers. * Files incident reports for property damage, personal injury or fire. Additional Functions: * Enters pertinent information into unit files. * Performs other duties relating to technical service bulletins, arranging for transportation of returned parts or units, etc. Preferred Experience/ Knowledge: * Knowledge of RV construction processes, warranty provisions, codes & standards, Lemon Laws, etc. * Technical aptitude is required. * Prior high volume call center experience is helpful. Necessary Skills & Abilities: * Willingness to learn, grow and adapt to an ever changing product environment. * Listening skills to thoroughly understand problems and respond appropriately in a timely manner. * Desire and ability to problem solve effectively. Work Requirements: * This position may require sitting, standing, working in front of a computer monitor in an open office setting approximately 95% of the day. * This position regularly requires communicating with others; use of hands and fingers to operate phone, keyboard and other tools; reaching with hands and arms. * This position is a full-time position, which may require some flexibility in hours and days worked. * Regular attendance is required. * Supervisory responsibilities: none * Remote work: not available. * Management reserves the right to assign or reassign duties and responsibilities to this job at any time.
    $28k-36k yearly est. 21d ago
  • IT Support Specialist I

    Van Buren Intermediate School District 4.0company rating

    Technical assistant job in Lawrence, MI

    Job Goal(s): The overall job goal of the IT Support Specialist I is to serve as a team player for technical support of staff and service functions. Responsible for installation of computer equipment, software and client network software; troubleshooting and repair of computer hardware, support for repair of media and telecommunications equipment, and support for Microsoft network management. Maintain a high standard of customer service philosophy and responsiveness to staff computer needs. Minimum Qualifications: Education: Associate's degree in a computer-related discipline or related field required. Extensive technical experience related to the area of assignment may be considered as a substitute for the degree requirement. Work Experience: Two years of computer technical support experience and experience with a wide range of electronic media technologies. Skills: Require extensive knowledge and skill level for installation, maintenance and repair of current personal computer hardware, operating systems, network connections and software Possess excellent communication skills and the ability to interact effectively with both technical and non-technical personnel Possess demonstrated leadership skills Essential Job Functions: Demonstrate excellent customer-focused attitude and service skills. Serve as a team player for technical support staff and service functions. Set up and install new computer systems, including hardware, client network software and application software. Diagnose computer, network and data communications malfunctions; perform maintenance and repairs on computer hardware and peripherals. Perform on-site maintenance and repair services on computer, media and telecommunications hardware and peripherals. Perform problem analysis to resolve system hardware and application issues. Perform diagnosis of problems, providing solutions within area of responsibility, and/or through consultation with the District Technology Coordinator; and coordinate implementation of fixes and enhancements. Provide backup for other team members, as required. Create and maintain all appropriate system documentation. Maintain inventory of computer technology-related equipment, supplies and parts. Maintain appropriate records of equipment repairs and costs. Work cooperatively with other technical support staff to perform the above duties. Communicate appropriately and effectively with District Technology Coordinator, co-workers, District staff and public. Perform other related duties as assigned by the District Technology Coordinator Regular and reliable, in person attendance Valid driver's license required. Terms of Employment: As per master agreement and provisions established by the Van Buren Board of Education. This posting and our online application can be found on the Van Buren ISD's website at ************* under Employment. If you do not have access to a computer with internet access, you may use a computer at VBISD by calling ************. Position is open until filled. In-house staff must fill out the online internal application.
    $39k-64k yearly est. 11d ago
  • Technical Support Specialist

    HECO 4.0company rating

    Technical assistant job in Kalamazoo, MI

    About HECO: Founded in 1959, HECO is a family-owned business that maximizes the reliability of rotating equipment. Through a mix of repair, product sales, field service, predictive and equipment management services, HECO helps customers do three things better: 1) see what's going on, 2) get rid of the issue, and 3) stop the issue from happening again. We serve customers across a wide range of industries, including: power generation, steel and other metals, chemical processing, pharmaceuticals, paper and pulp, wastewater and freshwater, aggregate, cement, mining, and original equipment manufacturers (OEMs), and other manufacturing. At HECO, we pride ourselves on having the Right People in the Right Seats. If these core values describe with you, then HECO might be the right next step in your career! Role Summary: Tech support will be involved in a variety of projects across operational locations. This may include job site projects or in-shop projects. This includes “hands-on” basic engineering, problem solving, decision, implementation driven project or job-related work. Specification review, site walk downs and operational technical support to our sales personnel. Key Responsibilities and Expectations: Technical Support to all repair operations & locations and their clients as required. Acceptable repair methods, technical reporting, electrical and mechanical testing methods, electric motor engineering & design., both mechanical and electrical Technical support to all EMS operations, including clients related issues. This includes performing vendor reviews and audits, managing specifications, work scope reviews, as well as daily troubleshooting and guidance. Perform root cause of failure analysis and reporting, for standard issues and warranty evaluations for review and response by operations across various locations. Perform project management on large projects if required. Interface with corporate IT/QC personnel to update customer exception reports or specification changes. Support corporate initiatives at major accounts by relating our technical expertise and solution driven responses to generate new opportunities. Working closely with given location Operations Managers. To transfer the proper documentation, inspection reports, work scopes, time frames and customer requests to support timely and correct quotations. Interface with sales and our customers to evaluate and collect the proper details for quoting and problem resolution. Qualifications and Competencies: 5+ years experience in electric motor repair, maintenance, testing, application or design engineering. Preferably in a motor repair facility. Technical sales experience in Electrical or Mechanical Engineered products. Product application or related technology field. Substantial experience working with DC & AC motors. Experience with high voltage 6.9KV+ is a plus. Willingness to “get dirty” and be on job walk downs and on- site inspection including possibly being part of a working crew collecting the required data for work scope and quoting purposes. Interface and deal with customers in extraneous situations with logic and common sense. Defuses and control the situation to support operations and the best long-term solution for the customer not just the quick solution. Must be willing to travel to other HECO locations and customer locations, as required when situations arise.. This is expected to be less than 25%-30% of the time, daily travel would be expected regularly. Physical Requirements: Ability to lift, push, pull, carry items up to 50 lbs. in weight. Ability to stand, stoop, kneel, and bend for various periods of time. Ability to perform manual labor required to collect data, measurements or inspection. Ability to work in demanding physical and inclement weather conditions in various plant and factory environments that can be physical and inhospitable at times. Benefits: Paid Time Off 401k Employer Match On-the-job Training Medical, Dental and Vision plans And more! Pay Range HECO strives to ensure that employees are paid equitably and competitively. Starting salaries may vary based on factors such as relevant experience, qualifications, and education. Relocation Relocation assistance is available. If you are the right person right fit and want to be here, we'll make it happen. Reports to: The technical support interface reports to the Vice President of Operations. HECO Inc. is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Any offer of employment is contingent upon the successful completion of a background investigation. Our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.
    $39k-53k yearly est. 60d+ ago
  • IT Support Specialist

    Chervon North America

    Technical assistant job in Grand Rapids, MI

    Chervon is one of the world's largest power tool and outdoor power equipment manufacturers with a rich history of innovation. Chervon's commitment to build a better world by building better tools is evident in the products we manufacture and our green approach to manufacturing. We design, engineer and market power tools and outdoor power equipment within our brand portfolio- EGO, FLEX and SKIL and for other highly respected private brands. With world-class R&D, design, manufacturing, supply chain, marketing, sales, and service teams throughout the world, we do it all. Summary of Responsibilities: Provide technical support to external and internal customers relating to personal computers and desktop applications. Evaluate functional requirements and support on-going effective utilization of applications. This role requires external vendor interactions for support of IT service delivery. Key Job Responsibilities: Support Windows and Mac desktop applications, including user interface, word processing, spreadsheet, database and application system integration tools. Set up, upgrade and install desktops and laptops. Configure, test, and install hardware, operating systems, peripherals and application software. Solid understanding of PC Imaging concepts and systems. Provide desktop technical support to all external and internal customers. Evaluate desktop (personal computers, printers, faxes, etc.) requirements and issues; and identify and recommend/implement corrective action. Assist IT applications group in support of administrative applications including Office 365, Adobe Cloud Services, etc. Support VOIP phone system for call center. Support IT service requests and hardware procurement including New Hire setups and Separation removals. Work closely with the Network and System engineers (Regional & Global) in supporting the day-to-day operations of IT infrastructure. Utilize and have solid understanding for using IT Service Management tools & ticketing systems. Provide administration and support of: Active Directory, DNS, DHCP, etc. ShoreTel Telephony systems Communicate project/request status and issues to IT management and IT customers. Notify management of issues and recommended solutions to ensure projects are completed, on-time, on-budget, and meeting project requirements from the business customer (in scope). Develop/identify training manuals and in-person sessions; coordinate training of users on desktop applications. Responsible for keeping support documentation current and published for team collaboration. Maintain up-to-date knowledge and awareness of company labs and desktop application products and trends. Support Microsoft Azure Cloud and Mitel phone system. Undertake responsibility and authority to identify departures from the quality system or test procedures and document such observations in accordance with the prescribed complaint system. Lead and/or assist with projects including new site implementations related to networking, computer/printer connectivity, and telephony. Perform other duties as assigned. Required Education and Experience: Minimum of 1-3 years of relevant experience. Understanding of networking concepts and VOIP phone system setup. Have a broad knowledge of personal computers (Windows and Mac), both hardware and software, preferably in a Microsoft network environment. Have a general knowledge of the Internet and related services such as e-mail and be able to assist users. Ability to configure, install and troubleshoot hardware and peripherals is required. Have a broad knowledge of Windows, Microsoft Office 365 and Mac. Technical certifications a plus. Excellent verbal and written skills are required to deliver exceptional customer service. Travel: Less than 10%. Work Environment: This job operates in professional office, retail, and outdoor environments as well as virtually. Chervon North America operates in a casual and fun environment. We offer a very competitive benefits package including health, dental, vision, short/long-term disability, life insurance, parental leave, a generous 401(k) match, an open PTO program and a hybrid work environment. We think Chervon is a great place to work! Be part of our new future! Better Tools. Better World. Chervon North America, Inc. is an Equal Employment Opportunity Employer committed to hiring a diverse workforce. We consider all applicants for employment without regard to race, age, religion, color, marital status, national origin, sexual orientation, disability, gender, pregnancy, military status, order of protection status, transgender status, genetic information, or any other category protected by law. #LI-Hybrid
    $36k-63k yearly est. Auto-Apply 60d+ ago
  • Vet Tech Student Externship - Sunset Coast Veterinary Clinic

    Town and Country Veterinary Hospital 3.9company rating

    Technical assistant job in Saint Joseph, MI

    Practice Sunset Coast Veterinary Clinic provides compassionate care for our patients and outstanding service to our clients. We are dedicated to the art of veterinary medicine and strive to stay current with the latest treatments and diagnostic technology. This is to ensure quality care for our patients. Our clinic has state of the art equipment: a surgical laser, digital x-ray machine, and on- site blood work. Come extern with us! Heartland Veterinary Partners' Vet Tech Externship Program works to provide externship support for veterinary technician students. Externship length & requirements are dependent upon your university. Requirements/Qualifications Eligibility Must be currently enrolled in an accredited Veterinary Technician School
    $32k-46k yearly est. Auto-Apply 60d+ ago
  • Moral Focus, Social Studies, Science, and Educational Technology Curriculum & Instruction Intern

    National Heritage Academies 4.5company rating

    Technical assistant job in Grand Rapids, MI

    Are you interested in an internship that provides a unique perspective to the education field? Join National Heritage Academies (NHA) this summer as a Moral Focus, Science, Social Studies, and Education Technology Intern! This is a paid in-person internship in our Grand Rapids Service Center office. The duration of the internship is mid-May through early August. Internships are for those enrolled in a college/university program or a recent graduate. For candidates that don't meet this criteria, please explore our other open positions here. About Us: NHA is a charter school management company that operates 100+ schools in 9 states. We are committed to our mission of transforming lives by working together to help students build the knowledge, character, and skills they need to succeed. Our goal is for each student to grow as part of a caring community that encourages them to thrive in college, their careers, and in life. In this role, you will work at our Service Center located in Grand Rapids, Michigan. This is where all the behind-the-scenes magic happens. Our awesome team members are brag-worthy and work with a diverse group of departments to provide top-level support to our schools. We would like to add you to our NHAmazing team! Sound good to you? Keep reading! In This Role: * This position reports directly to the Moral Focus Team Lead and supports summer curriculum initiatives. * Contribute to meaningful work by creating resources for over 4,000 teachers, revising existing projects, and assisting with summer events for leaders and educators. * Collaborate with a dynamic team of passionate curriculum and instruction specialists. * Currently pursuing a degree in education, curriculum development, educational technology, library science, or another field, and eager to explore a new and exciting opportunity. * Highly enthusiastic and comfortable engaging with new people to promote NHA as a great place to learn and work. * Proficient in using technology to remain productive and efficient; experienced with platforms such as Google Workspace, Microsoft Office Suite, and other online tools, and able to quickly learn new technologies as needed. * Demonstrates strong initiative, flexibility, and a high level of energy, with a genuine desire to learn and achieve results. * Excellent written and verbal communication skills; able to communicate effectively one-on-one and in small group settings. * Results-driven and self-motivated, capable of working independently as well as collaboratively within a team, while leveraging resources effectively. * Strong organizational and time management skills; able to prioritize tasks and manage multiple responsibilities simultaneously. Qualifications: * Currently pursuing a degree in education, curriculum development, educational technology, library science, or another field, and eager to explore a new and exciting opportunity. * Highly enthusiastic and comfortable engaging with new people to promote NHA as a great place to learn and work. * Proficient in using technology to remain productive and efficient; experienced with platforms such as Google Workspace, Microsoft Office Suite, and other online tools, and able to quickly learn new technologies as needed. * Demonstrates strong initiative, flexibility, and a high level of energy, with a genuine desire to learn and achieve results. * Excellent written and verbal communication skills; able to communicate effectively one-on-one and in small group settings. * Results-driven and self-motivated, capable of working independently as well as collaboratively within a team, while leveraging resources effectively. * Strong organizational and time management skills; able to prioritize tasks and manage multiple responsibilities simultaneously. What We Offer You: * 40 hours/week * Onsite Monday through Friday, 8am-5pm * $15.50/hour * Scheduled events and meetings with company leaders! * Formal program to help you grow professionally! * Opportunity to share in a formal presentation your internship work.
    $15.5 hourly Auto-Apply 6d ago
  • IT Support Specialist

    Kadant Inc. 4.2company rating

    Technical assistant job in Three Rivers, MI

    Overview The IT Support Specialist is responsible for providing technical support to end users across the division, ensuring efficient operation of computer systems, networks, and related technologies. This role requires strong troubleshooting skills, attention to detail, and a commitment to maintaining a reliable, secure IT environment. The individual will serve as the first point of contact for technical assistance requests, perform system maintenance, and assist in infrastructure and application support as directed by the IT Operations Manager. Responsibilities Respond to and resolve hardware, software, and network support requests in a timely and professional manner. Install, configure, and maintain workstations, printers, mobile devices, and related peripherals. Support Microsoft 365 applications. Monitor end user system performance, apply updates, and ensure endpoint security compliance. Provide support for conference rooms, A/V systems, and presentation equipment. Maintain accurate documentation of technical procedures, system changes, and support incidents. Collaborate with other IT staff to ensure uptime, data integrity, and continuity of critical systems. Maintain inventory of IT assets and ensure proper tracking of equipment lifecycle. Provide end-user training and guidance to promote technology adoption and best practices. Provide hands-on support and lifecycle management for mobile devices Qualifications Associates or Bachelor's degree in Information Technology, Computer Science or equivalent experience 2-4 years of experience in IT Support, systems administration, or helpdesk operations Technical Skills Proficiency in Windows operating systems. Experience with Microsoft 365, SharePoint, and Teams. Working knowledge of network fundamentals (TCP/IP, DNS, DHCP, VLANs, VPN). Familiarity with endpoint protection, backup systems, and remote management tools. Experience supporting enterprise applications such as ERP, PDM, or CRM systems is a plus. Basic understanding of PowerShell or scripting for automation is advantageous. Additional Requirements Strong communication and interpersonal skills with a professional, service-oriented demeanor. Proven problem-solving ability and attention to detail. Capable of working independently or collaboratively. Demonstrated reliability and discretion when handling sensitive data. This role is critical in maintaining a dependable and secure IT environment, ensuring employees have the tools and systems they need to perform effectively. The IT Support Specialist will act as both a technical resource and a representative of the IT department's commitment to quality service and operational excellence. Associates or Bachelor's degree in Information Technology, Computer Science or equivalent experience 2-4 years of experience in IT Support, systems administration, or helpdesk operations Technical Skills Proficiency in Windows operating systems. Experience with Microsoft 365, SharePoint, and Teams. Working knowledge of network fundamentals (TCP/IP, DNS, DHCP, VLANs, VPN). Familiarity with endpoint protection, backup systems, and remote management tools. Experience supporting enterprise applications such as ERP, PDM, or CRM systems is a plus. Basic understanding of PowerShell or scripting for automation is advantageous. Additional Requirements Strong communication and interpersonal skills with a professional, service-oriented demeanor. Proven problem-solving ability and attention to detail. Capable of working independently or collaboratively. Demonstrated reliability and discretion when handling sensitive data. This role is critical in maintaining a dependable and secure IT environment, ensuring employees have the tools and systems they need to perform effectively. The IT Support Specialist will act as both a technical resource and a representative of the IT department's commitment to quality service and operational excellence. Respond to and resolve hardware, software, and network support requests in a timely and professional manner. Install, configure, and maintain workstations, printers, mobile devices, and related peripherals. Support Microsoft 365 applications. Monitor end user system performance, apply updates, and ensure endpoint security compliance. Provide support for conference rooms, A/V systems, and presentation equipment. Maintain accurate documentation of technical procedures, system changes, and support incidents. Collaborate with other IT staff to ensure uptime, data integrity, and continuity of critical systems. Maintain inventory of IT assets and ensure proper tracking of equipment lifecycle. Provide end-user training and guidance to promote technology adoption and best practices. Provide hands-on support and lifecycle management for mobile devices
    $29k-41k yearly est. 21d ago
  • Technology Sales Intern

    Trace3

    Technical assistant job in Grand Rapids, MI

    Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it's due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures - not just their success. We appreciate the individuality of the people around us. JOB SUMMARY: As part of the Trace3xperience Program, the Technology Sales Tracer (Intern) will engage potential customers through outbound activity, create new sales opportunities, and build a pipeline for Trace3's Account Management team. To accomplish this, you will work closely with a Sales Development Representatives / Tracers team and develop strong partnerships with Senior Account Executives in your dedicated territory. This position lays the foundation for a successful career in the sales ecosystem at Trace3. There are several paths for career growth for the right candidate willing to learn and work towards that goal. The position will require the intern to train in our Grand Rapids, MI office for in-person training for the first few weeks of the internship. SUMMARY OF ESSENTIAL JOB FUNCTIONS: Partner with our Sales Team to create a target and action plan to drive new business in assigned markets Leverage outreach tools such as phone, email, and social platforms (LinkedIn) to develop interactions with potential customers Understand and effectively deliver the Trace3 value proposition to schedule meetings for your Account Managers Achieve and exceed weekly/monthly metrics (meetings scheduled, opportunities created, etc.) Generate interest from multiple client personas within target accounts Tracks sales activity in HubSpot and other sales tools Help achieve team revenue goals and objectives as defined by Management Drive client and prospect attendance for Trace3 Marketing sponsored events REQUIRED SKILLS AND EXPERIENCE: Participant in Sales Competitions at your University is highly preferred Enrolled in the Junior or Senior year of an undergraduate degree program Candidates should be pursuing a field of study applicable to the Technology Sales Internship Cumulative grade point average (GPA) of 2.5 or better; People and Organizational Health may require a copy of the applicant's transcript Academic or professional/internship experience working in a professional setting is a plus Ability to work independently on assigned tasks and accepts direction on given assignments Self-motivated individuals with a customer mindset and desire to help people Enthusiastic, confident, and professional phone etiquette when interacting with customers Passion for technical problem solving, with attention to detail and strong communication skills Ability to learn and research in a dynamic and engaging environment Availability to work 40 hours per week throughout the 12-week summer internship Ability to commute to the Trace3 Grand Rapids office Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.Estimated Pay Range$17-$19 USD The Perks Comprehensive medical, dental and vision plans for you and your dependents 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability Competitive Compensation Training and development programs Major offices stocked with snacks and beverages Collaborative and cool culture Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We're committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email *********************. ***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.
    $17-19 hourly Auto-Apply 14d ago
  • Help Desk Technician

    Mercantile Bank Corporation 4.0company rating

    Technical assistant job in Grand Rapids, MI

    Join Mercantile Bank as a Full Time Help Desk Technician and embark on an exciting career in the technology field! This is a unique opportunity for individuals eager to learn and grow, with a strong passion for delivering exceptional customer service. Primary responsibilities: * Eagerly assist and train internal Mercantile Employees with hardware and software issues and upgrades. * Deliver quick and creative solutions. * Learn and grow your career in technology. Why Mercantile Bank Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Help Desk Technician at Mercantile Bank, you will play a crucial role in supporting end-users with resolving technical issues related to their systems, phones, and PCs. You will serve as the primary point of contact for internal bank IT Help Desk support, promptly addressing incoming inquiries through various channels. Your commitment to providing superior customer service will ensure that users have the necessary tools to perform their jobs effectively. By triaging support calls, recording inquiries, and resolving tickets efficiently, you will contribute to a seamless IT support experience. Additionally, you will have the opportunity to provide training to end-users, create documentation for common issues, and demonstrate exceptional problem-solving skills. If you thrive in a dynamic, customer-centric environment and enjoy troubleshooting technical challenges, this position is perfect for you. What We're Looking For To excel as a Help Desk Technician at Mercantile Bank, candidates should possess a range of technical skills and competencies. Required software knowledge includes an understanding of Windows operating systems, PC hardware components, and proficiency in software troubleshooting. Successful candidates will demonstrate excellence in competencies such as effective time management, the ability to function well in a fast-paced environment, strong organization and attention to detail, and exceptional interpersonal and customer service skills. Additionally, flexibility to travel to Mercantile Bank locations and lift moderate weights is necessary for this role. Requirements: * At least 1 years of related experience * Two-Year college degree or specialist certifications * Must be able to work the required schedule of 8am - 5 pm Monday thru Friday and every sixth Saturday from 8:30am - 12pm. Comp time is provided when working a Saturday.
    $31k-52k yearly est. 25d ago
  • Intern Technical US

    Refresco Careers

    Technical assistant job in Paw Paw, MI

    Essential Job Functions: Adhere to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and wear the required personal protective equipment (PPE) while in the warehouse or production areas (including but not limited to hairnets/beard nets, safety glasses, hearing protection, hard toe and slip/oil resistant shoes, appropriate safety gloves, and seatbelts while operating forklifts) Responsible to adhere to food quality and food safety as per the standard(s) provided by corporate, customer, and/or governing bodies (ex. SQF). Functions will vary based on department placement but may include: Operations: Support daily production activities, assist in process improvements, and learn about high-speed manufacturing efficiency. Maintenance: Assist with equipment troubleshooting, preventive maintenance, and asset reliability projects. Quality Assurance: Support quality control testing, data collection, and compliance with food safety standards. Engineering: Assist with process optimization, equipment design modifications, and efficiency improvements. Support capital projects, data analysis, and troubleshooting to enhance manufacturing performance and reliability. Learning and developing people skills with an understanding of business acumen within a manufacturing facility. Manage a single assigned “project” that supports continuous improvement efforts. Comply with all safety regulations and company policies. Maintain documentation, reports, and logs relevant to the internship function. Shadow experienced professionals and gain exposure to best practices in beverage manufacturing. Required Skills: Ability to adapt and work in a fast-paced environment. Interest in beverage manufacturing and industrial operations. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) is preferred. Ability to support process improvement initiatives to enhance productivity and reduce waste. Ability to work in a hands-on environment and adapt to changing priorities. Follow all safety procedures, company policies, and regulatory requirements while on-site. Competencies: Communication Skills (Written & Verbal) Sound Judgement Innovative Research and Application of Safety Concepts Interpersonal Tactfulness General Compliance Knowledge (General Industry) Education and Experience: Recently graduated or currently enrolled in good academic standing with a college or University pursuing a degree in Engineering, Business, HR, Supply Chain, Food Science, Finance, Safety, or a related field. GPA of 3.0 or greater within declared major. Must be at least 18 years old. You will be expected to work all hours requested by your supervisor, and complete all hours required by your university to receive credit (if applicable). Working Conditions: Physical Demands- Continuously standing or walking. Regular requirements to lift/handle/carry material or equipment of moderate weight. Visual/Sensory - This position requires attention to detail, requiring attention with one or two senses at a time. Work environment - Work and environment fasted paced, requiring ability to remain focused under pressure. Mental Stress - There is pronounced pressure from deadlines, project management, accuracy or similar demands. Typical work week is Monday - Friday 8 a.m. - 4:30 p.m. Infrequent overtime, weekend, or shift rotation. Physical Requirements: R = Rarely (0-15%) O = Occasionally (16-45%) F = Frequently (46-100%) Physical Demand R O F Stand or Sit X Stoop, kneel, crouch, or crawl X Lifting 45 lbs. (minimum lbs. lifted 5 lbs.) X Carry weight, lift X Walking X Driving X Climb (stairs/ladders) or balance X Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Refresco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.
    $36k-54k yearly est. 60d+ ago
  • Technical Support Specialist II

    Andrews University 4.3company rating

    Technical assistant job in Berrien Springs, MI

    ITS CLIENT SERVICES - Technical Support Specialist II Job Classification The Technology Support Specialist II is part of a team responsible for providing comprehensive, multi-tiered IT support for Andrews University employee and student computing devices, including department-wide and institutional-wide systems. This role is responsible for diagnosing and resolving hardware, software, and connectivity problems while supporting device lifecycle management, endpoint security, and project execution. Collaborates closely with fellow IT staff and helps mentor junior support personnel and student workers. Qualifications summary See qualifications in the full position description. Must be a Seventh-day Adventist in good and regular standing. Duties and responsibilities Advanced Technical & Endpoint Support * Provide level two (on-site or remote) response and resolution of single or multiple end user technical incidents in a timely manner * Provide technical consultation for employees and students by resolving complex computer, software, hardware and networking-related issues * Document and track incidents and service requests utilizing enterprise service management platform * Provide maintenance, troubleshooting and problem resolution for desktop, laptop and mobile computing devices as well as printers and other authorized devices * Assists in creating, managing and modifying Microsoft Active Directory objects including security groups, organizational units, group policies, scripts and Microsoft Exchange objects * Install, modify and maintain end user hardware systems including operating systems, applications and peripherals. This may include desktops, laptops, mobile devices, printers and other authorized devices * Assist in maintaining endpoint security environment including network authentication, threat detection, security updates, patches and version upgrades for operating systems and applications * Utilize deployment and imaging tools to facilitate workstation installations * May be required to participate in implementation of discipline-specific, third-party applications * May be required to develop new system or application implementation plans, create custom scripts, and develop testing procedures to ensure proper integration with existing campus software * Facilitate backups and implement disaster recovery procedures Project & Team Collaboration * Participate in ITS projects such as campus-wide rollouts, classroom upgrades, and process improvement initiatives * Provide technical support for events, labs, and university-wide programs requiring specialized setup * Interact with other backend IT teams to resolve complex system problems and triage cross-functional IT incidents * May be responsible for supervision and guidance of student technical employees by overseeing job performance, customer relations, and technical proficiency * Perform other duties as assigned by Client Services management User Experience, Service Quality & Interpersonal Skills * Deliver timely, professional, and respectful service aligned with ITS service level agreements (SLAs) * Demonstrate on a daily basis customer centricity, teamwork, communication, coordination and top-tier technical aptitude * Proponent for industry best practices for IT security, protection of electronic data assets, endpoint computing security issues, requirements and trends * Ability to identify end user requirements for computing hardware and software * Ability to work effectively with a wide range of constituencies in a diverse community * Ability to work independently under minimal or no supervision * Problem ownership from start to finish Mentorship & Documentation * Collaborate with team members in a professional and collegial manner * Guide and mentor student workers * Contribute to and maintain internal documentation, troubleshooting guides, and end user support materials * Help ensure consistent knowledge transfer across the Client Services team Supervisory responsibilities N/A Qualifications Minimum Qualifications: * Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent professional experience * 2-4 years of experience in technical support or a related IT role * Strong working knowledge of Windows , mac OS, enterprise productivity tools (Microsoft 365, Google, Zoom), basic TCP/IP networking concepts and 802.1x wireless protocols; knowledge of Linux a plus * Demonstrated ability to troubleshoot and resolve moderate to complex technical issues on various software platforms including Windows, mac OS, iOS and Android Preferred Qualifications: * Industry certifications such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator * Experience with enterprise ticketing systems (e.g., Freshservice), Active Directory, TCP/IP networking principles and 802.1x wireless protocols; knowledge of Linux a plus * Familiar with software packaging and remote support tools * Familiar with higher education IT environments, including student device support, classroom AV, and academic software Must be a Seventh-day Adventist in good and regular standing. Technical competencies Advanced Technical & Endpoint Support * Provide level two (on-site or remote) response and resolution of single or multiple end user technical incidents in a timely manner * Provide technical consultation for employees and students by resolving complex computer, software, hardware and networking-related issues * Document and track incidents and service requests utilizing enterprise service management platform * Provide maintenance, troubleshooting and problem resolution for desktop, laptop and mobile computing devices as well as printers and other authorized devices * Assists in creating, managing and modifying Microsoft Active Directory objects including security groups, organizational units, group policies, scripts and Microsoft Exchange objects * Install, modify and maintain end user hardware systems including operating systems, applications and peripherals. This may include desktops, laptops, mobile devices, printers and other authorized devices * Assist in maintaining endpoint security environment including network authentication, threat detection, security updates, patches and version upgrades for operating systems and applications * Utilize deployment and imaging tools to facilitate workstation installations * May be required to participate in implementation of discipline-specific, third-party applications * May be required to develop new system or application implementation plans, create custom scripts, and develop testing procedures to ensure proper integration with existing campus software * Facilitate backups and implement disaster recovery procedures Project & Team Collaboration * Participate in ITS projects such as campus-wide rollouts, classroom upgrades, and process improvement initiatives * Provide technical support for events, labs, and university-wide programs requiring specialized setup * Interact with other backend IT teams to resolve complex system problems and triage cross-functional IT incidents * May be responsible for supervision and guidance of student technical employees by overseeing job performance, customer relations, and technical proficiency * Perform other duties as assigned by Client Services management Interpersonal interactions User Experience, Service Quality & Interpersonal Skills * Deliver timely, professional, and respectful service aligned with ITS service level agreements (SLAs) * Demonstrate on a daily basis customer centricity, teamwork, communication, coordination and top-tier technical aptitude * Proponent for industry best practices for IT security, protection of electronic data assets, endpoint computing security issues, requirements and trends * Ability to identify end user requirements for computing hardware and software * Ability to work effectively with a wide range of constituencies in a diverse community * Ability to work independently under minimal or no supervision * Problem ownership from start to finish Physical demands The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work environment * May include frequent disruptions and frequent changes in work priorities * On-site role with occasional after-hours support during campus events or system upgrades. * Must be able to lift up to 50 lbs. and perform work in classrooms, labs, and wiring closets, including work performed in cramped or awkward positions * May be required to travel within campus locations on short notice
    $42k-50k yearly est. 36d ago
  • Technical Director Intern/Props Assistant

    Saugatuck Center for The Arts 4.0company rating

    Technical assistant job in Saugatuck, MI

    Salary: $15.00/hour Technical Director Intern ABOUT US The Saugatuck Center for the Arts is a community-based art center transforming lives through innovative education, bold entertainment, and unexpected engagement. We are a community asset, a collaborative partner, and are deeply committed to building a stronger, more vibrant regional arts & cultural landscape. JOB DESCRIPTION The Technical Director (TD) Intern shall work alongside professional theater personnel. They shall perform each and every duty and obligation with due diligence and to the best of their knowledge, skill, judgment, and ability. The TD Intern is expected to devote such amounts of time, energy and skill as may be necessary to perform the duties required hereunder. Hours are dependent on performance times and include some nights and weekends. INTERNSHIP AT THE SCA Internship at the SCA can be a meaningful experience for graduated college seniors, or young professionals looking to explore the field of theater. This internship includes professional development through mentorship from the design, directing and production teams, and tracked analysis of the interns skills and strengths, resume assistance, and opportunity to work closely with an Equity and professional theater team. Opportunities, duties and responsibilities include, but are not limited to: Assisting the Technical Director in Assisting with building, maintaining and acquiring set pieces, props and scenic elements Keeping work areas clean and organized Attending weekly production meetings Attending tech rehearsals and Designer Run-thru rehearsals as requested Troubleshooting set pieces, props and scenic elements Learning the tracking of deck crew members to act as a backup crew member should the theater need a backup. Meeting with theater personnel, the Producer, the Board of Directors and/or others as designated by the Artistic Director. REQUIREMENTS Strong organizational and leadership skills Good working knowledge of construction methods and materials Strong verbal and written skills Able to work with minimal supervision Awareness of safety issues and precautions Has appropriate physical condition to perform physical tasks such as moving furniture and properties Cultural competency. The ability to interact with people of different cultures and socioeconomic backgrounds effectively with understanding and tolerance. Working relationships with other theaters and area organizations is a plus REPORTS TO:The Technical Director Intern reports directly to the Technical Director and Artistic Director. Final employment authority is with the Producer and Artistic Director. COMMITMENT:This is a non-union position running for the productions Into The Woods and Once. It is a temporary seasonal, part-time position. It is possible to hold this position for more than one production per season. This position runs from mid-May to mid-September, depending on the availability of the individual. Into The Woods May 18 - Prep week May 25 - First rehearsal June 12 - Design Run June 13 - Wandelprobe DARK - June 14 June 15-17 (Monday - Wednesday) TECH June 18 - Director's Circle (Invited preview) June 19 - Opening June 23 - Photo Call TBD - two show day (2:00pm + 7:30pm) July 12 - Closing Once July 9 - Prep week July 16 - First rehearsal July 31 - Design Run Aug 1 - Wandelprobe DARK - Aug 2 Aug 3-5 (Monday - Wednesday) TECH Aug 6 - Director's Circle (Invited preview) Aug 7 - Opening Aug 11 - Photo Call TBD - two show day (2:00pm + 7:30pm) Aug 30 - Closing COMPENSATION:Starting at $15/hour, plus 2 comp tickets, bus pass, company doctor support and gym membership. Compensated for overtime. Lodging available upon request. TO APPLY:Please supply a cover letter and resume with reference contact information.
    $15 hourly 9d ago
  • Technician Assistant - 1st Shift - Holland, MI

    ATC Drivetrain 4.0company rating

    Technical assistant job in Holland, MI

    Disassemble automotive electric batteries and related subassemblies or component parts. Separate parts into baskets, trays, or containers. Clean parts and components of electric batteries using cleaning equipment. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Disassemble electric battery parts or subassemblies and separate into baskets by model and type. * Operates air tools, hand tools, semi-automated, and fully-automated equipment. * Operates manually operated and automatic cleaning equipment to clean parts. * Clean and perform operator prescribed maintenance on assigned equipment. * Clean and maintain orderly work area. * Recommends measures to improve production methods, equipment performance, and quality of product. * Responsible for adherence to the policies, procedures and instructions of the TS 16949 and ISO 14001 systems. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand for multiple hours at a time. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee will frequently perform tasks requiring forceful repetitive grasping. The employee is occasionally required to walk for extended periods of time; bend; stoop; kneel or crouch and talk or hear. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision. Must be able to read and understand English. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is regularly exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. TOOLS AND EQUIPMENT Air tools, assorted hand tools, manual and or hydraulic presses, various cleaning machines and equipment. MATERIALS Automotive electric battery parts and solvent and aqueous based cleaning products. WORKING PROCEDURE Detailed Job Instruction Sheet at workstation. ATC is an Equal Opportunity Employer.
    $26k-44k yearly est. 13d ago
  • Technical Support Specialist I

    Beacon Health System 4.7company rating

    Technical assistant job in Granger, IN

    Reports to the Manager Technical Support or Director of Information Technology. Responsibilities include the installation of new and replacement computer equipment and maintenance of equipment. Provides support of personal computer (PC) related software and operations; may also provide some training to end users. Serving as a liaison with Beacon Health System (BHS) end-user departments regarding PC equipment needs and/or problems. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Installs new and replacement PC / Server-related hardware and software by: * Installing new and replacement PCs for end-user departments, as directed by the Manager. * Installing new PC software and verifying that new computer systems are functioning correctly; also providing some training to end users. * Maintaining required documentation according to established departmental policies and procedures. * Find open network data jacks and patch in at device location, patch data jack in at the patch panel and make sure switch ports available and set proper for device being patched in. * Resolves or troubleshoots computer problem areas and provides maintenance for PC / Server equipment (hardware and software) by: * Contacting end users in order to diagnose (i.e., inspecting, monitoring, testing, etc.) and resolve PC -related problems. * Determining steps to be taken in order to correct PC-related problems. Also arranging for corrective action to resolve the problem and, if necessary, serving as a liaison between the end-user department and an outside vendor (repair person). * Reimaging computer hardware and related equipment as a part of standard operating procedures and maintaining related documentation. * Facilitating the delivery of solutions which meet the end-user department's needs by informing them as to the plan of action required to address their problem and also verifying that these steps are agreeable with the customer. * Resolving more complex problems (issues that may require coordination with additional I.S. teams and issues that may require enterprise level application technologies). Programs, Installs and Troubleshoot Printers by: * Unboxing, assembling and installing new printers * Configuring printers to work on the network and work with analyst on application setup * Contacting end users in order to diagnose (i.e., inspecting, monitoring, testing, etc.) and resolve printer related problems. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Providing excellent customer service at all times. Also maintaining high customer satisfaction by delivering quality customer service as measured on internal customer satisfaction surveys and/or other measures approved by the Director of Information Technology. * Maintaining records, reports and files as required by departmental policies and procedures. Assisting in the care and maintenance of Department facilities, equipment and supplies. * Completing other job-related duties and special projects as assigned. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an Associate's degree in Computer Science, Management Information Systems or a computer-related field from an accredited college or university (or equivalent course work and/or technical training). Experience using computer hardware and software applications pertinent to Beacon Health System is preferred. Knowledge & Skills * Requires technical knowledge of computer operations. * Requires the technical skills and knowledge to effectively install PC / Server-related hardware and software. * Requires the organization and time management skills necessary to prioritize requests and manage customer service expectations. * Possesses the ability to work independently and pro-actively, as well as in a team-oriented environment. * Demonstrates the strong analytical and problem-solving skills needed to gather, analyze and interpret data. Also requires detail orientation and the ability to identify and resolve computer needs/problems in a timely and efficient manner. * Demonstrates the interpersonal and communication skills (both verbal and written) necessary to interact effectively with all levels of staff and co-workers in a professional, clear, courteous and responsive manner. Working Conditions * Works in an office environment. * May experience some mental/visual fatigue due to continued use of computer equipment. * Work is performed in a fast-paced environment requiring the ability to prioritize workload in order to meet deadlines. * Requires the ability to work a flexible schedule, including being on-call, in order to meet the needs of the Department. Physical Demands * Requires the physical ability and stamina (i.e., to sit, stand and/or walk for prolonged periods of time, lift, hold and carry objects weighing up to 50 pounds, use common computer hand tools, etc.) to perform the essential functions of the position.
    $40k-71k yearly est. 46d ago

Learn more about technical assistant jobs

How much does a technical assistant earn in Kalamazoo, MI?

The average technical assistant in Kalamazoo, MI earns between $20,000 and $51,000 annually. This compares to the national average technical assistant range of $22,000 to $51,000.

Average technical assistant salary in Kalamazoo, MI

$32,000

What are the biggest employers of Technical Assistants in Kalamazoo, MI?

The biggest employers of Technical Assistants in Kalamazoo, MI are:
  1. Pfizer
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