Technical assistant jobs in Reading, PA

Penn Highlands Healthcare has been awarded on the Forbes list of Best-in-State Employers 2022. This prestigious award is presented by Forbes and Statistica Inc., the world leading statistics portal and industry ranking provider. The Laboratory Tech Assistant is primarily responsible for phlebotomy procedures including venipunctures, capillary blood sampling, and bleeding time tests. Other required tasks included requisitioning send out test, accessioning in-house patient testing, filing, and other clerical duties. Other information: QUALIFICATIONS: * High school diploma or equivalent * Certification in phlebotomy * Minimum of four weeks on-the-job training in phlebotomy, or previous phlebotomy experience WHAT WE OFFER: * Free Parking * Career Advancement Opportunities * Job Satisfaction BENEFITS: * Medical * Dental/Vision * Retirement Options * Supplemental Insurance * Paid Time Off

The Transportation Technical Assistant will assist with the construction inspection services on a Pennsylvania Department of Transportation (PennDOT) project. Responsibilities Complete inspection and documentation of a wide variety of construction activities by the contractor confirming all work is being done in accordance with specifications under the supervision of a construction inspector. Learn how to read and interpret contract and job specifications Maintain daily paperwork in accordance with clients' requirements Requirements Valid driver's license is required High School Diploma or GED is required Construction experience is a plus Willingness to learn and grow your career Proven dependability Benefits: Medical, dental, and vision insurance Health savings account (HSA) 401(k), with company matching Profit Sharing Life and AD&D insurance company-paid Paid vacation/holidays/sick/personal time Short-term disability company-paid Long-term disability options Well-being Employee Assistance Program support for employees and their family members company-paid Join the Erdman Anthony community and help us build our communities! Visit Life at EA - Erdman Anthony for a full list of benefits. Erdman Anthony is a nationally recognized, award-winning engineering consulting firm specializing in transportation engineering services, construction services, facilities engineering and design services, civil engineering services, and geospatial services. Erdman Anthony welcomes talented, innovative, collaborative professionals who will help us develop exceptional infrastructure solutions for our clients, and contribute to a safe, healthier future. Erdman Anthony is not able to sponsor visas at this time. Erdman Anthony is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.

DIRECT HIRE: An amazing opportunity for an experienced PLC Technician to join a dynamic team in the Wilmington, Delaware area. The PLC Technician is responsible for maintaining, troubleshooting, and programming Siemens PLC and drive systems within a pharmaceutical packaging environment. This role supports ongoing production reliability, equipment optimization, and IT-related automation infrastructure across both the local and international manufacturing network. The ideal candidate will have a strong background in Siemens PLC programming, electrical/mechanical troubleshooting, and industrial automation. Salary Range: $95K - $110K Base Schedule: M-F, 8am - 5pm (Must be available for occasional off-shift or weekend support as needed for production) Essential Responsibilities: PLC & Automation Support Program, troubleshoot, and maintain Siemens PLC/HMI systems and associated automation controls Lead programming efforts for new installations, modifications, and process improvements Analyze, test, and debug PLC code to ensure reliable, validated production performance Maintain and document changes to PLC logic, programs, specifications, and electrical schematics Provide technical assistance on control system errors, alarms, and performance issues Maintenance & Troubleshooting Perform electrical and mechanical troubleshooting on high-speed packaging equipment Support daily maintenance tasks including installations, repairs, and preventive maintenance Identify root causes of system faults and recommend/implement solutions for improved uptime Collaborate with production and engineering teams to drive equipment optimization IT/Systems Support Assist in maintaining production-related IT infrastructure including HMI interfaces, server backups, and equipment communications Install, configure, and support industrial computers, telephony, and peripheral systems Ensure compliance with IT standards for pharmaceutical production systems Provide on-site technical support, training, and collaboration during international visits Documentation & Compliance Create and update SOPs, PM tasks, change controls, and technical documentation for PLC systems Participate in safety, quality, and compliance audits as required by cGMP and internal procedures Provide technical training for operations and maintenance personnel on automated systems Project & Continuous Improvement Participate in capital projects and system upgrades related to automation and process control Identify and recommend automation improvements tied to yield, throughput, and reliability Support lean manufacturing and Six Sigma initiatives as applicable Global Collaboration & Travel Support shared automation and maintenance responsibilities across company plants in Germany Coordinate with international teams on standardization, best practices, and equipment optimization Travel to Germany approximately 15-20% of the time, estimated at 4 trips per year for 1-2 weeks per trip Qualifications/Competencies: Associate's or Bachelor's degree in Electrical Engineering Technology, Mechatronics, Automation, or a related field preferred. Minimum of 3-5 years of experience in industrial PLC programming and troubleshooting (Siemens strongly preferred). Hands-on experience with Siemens S7, TIA Portal, WinCC, or equivalent HMI software. Proficiency with industrial control systems including VFDs, sensors, relays, and safety circuits. Ability to read and interpret electrical schematics, P&IDs, and mechanical diagrams. Familiarity with cGMP, FDA, or regulated manufacturing environments is a strong plus. Strong analytical, organizational, and communication skills. Ability to work independently and prioritize tasks in a fast-paced production setting. Physical Demands: While performing the duties of this job, this team member is occasionally required to stand, walk, sit, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel; crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: While performing the duties of this job, this team member is working within normal manufacturing conditions at a moderate noise level. On occasion they may need to perform some duties within the hot, dusty, or cramped areas. Additional PPE is required. Once you apply, please text "PLC" to ************ for a faster reply. INDH

Requirements B.S. Degree in Cybersecurity, Computer Science or related field preferred with 1-2 years of experience in Information Technology; or A.S. Degree with 3-4 years' experience in the Information Technology field. Demonstrate knowledge of cybersecurity best practices. Experience administering Office 365. Experience with automated software management and distribution such as Intune or System Center Configuration manager or similar system. Demonstrate knowledge of Information Technology best practices. Any combination of equivalent skills and experience listed above. Valid PA Driver's License. PA Motor Vehicle Record Check. Use of vehicle while working with valid registration and insurance coverage indicating you are an insured driver. Pre-employment drug screen. PA Criminal History Clearance.

This IT Support Specialist is a part time position that will serve as the Technology and AV support for the new affiliate high school in Western Chester County. They will also handle responsibilities related to our computer software and hardware as well as IT service support for faculty, students and staff. Education & Professional Requirements: Bachelor's degree preferred Experience with enterprise software implementations desired Blackbaud Suite Support Experience required Skills Required: Level 1 technical experience supporting hardware, software, and IP network equipment Strong technical experience supporting audio, video Strong customer service skills Strong personal relationship skills and the ability to work closely with a wide range of people Ability to manage vendors, volunteers, students, and co-workers to ensure successful projects and events Ability to handle multiple tasks and be detail oriented Demonstrates a high level of professionalism The mission of DC is to educate students who will serve God and impact the world through biblical thought and action. Please check the school's website regarding personal faith alignment and apply if you believe we are a best-fit school for you to develop personally, professionally, and spiritually. Statement of Faith

Practice Chartiers Animal Hospital is a small animal veterinary hospital serving the Heidelberg, Carnegie, Greentree, Mt. Lebanon, Nevillewood, and Bridgeville areas for over 38 years. We are committed to achieving another 38 years (and more) of exceptional care. Our veterinarians and Technicians are Fear Free Certified, enabling us to create a calm and welcoming environment to minimize your pet's anxiety over their visit. Position Purpose Come extern with us! Heartland Veterinary Partners' Vet Tech Externship Program works to provide externship support for veterinary technician students. Externship length & requirements are dependent upon your university. Requirements/Qualifications Eligibility Must be currently enrolled in an accredited Veterinary Technician School

Finishing Specialist, Level 1 About Prototek Prototek is a leading national provider of digital based manufacturing services including CNC machining, precision sheet metal fabrication, EDM, and additive manufacturing services. Prototek serves a variety of customer end markets, including aerospace, defense, medical, robotics, electronics, consumer, and general industrial. Prototek has manufacturing locations across the United States including facilities in New Hampshire, Wisconsin, California, and Pennsylvania. Prototek is ISO 9001:2015 and AS9100D:2016 certified as well as ITAR Registered. For more information, visit ***************** Position Summary The Finishing Specialist Level 1 is an individual who excels in a fast paced, Sheetmetal shop, environment focusing on on-time delivery of parts. This person possesses a strong work ethic. They are a versatile individual who thrives while multitasking. This position will support the finishing department including silkscreen, part mark, epilog, plating, outside process, shipping, wet paint/powder coat and hardware. This position requires reaching a minimum of 2 top levels of these departments. Essential Functions Handle parts with care to avoid damage to finishes Wear proper PPE for job function being performed Maintain a clean and organized workspace Function in a safe and reliable manner to prevent personal injury and/or property damage Ability to process all aspects of silkscreen and part mark Operate laser engraver to make plates for part mark and engraving Efficiently ink fill parts Understanding of hardware and assembly Work with supervisors to troubleshoot any difficult installations Follow procedures to plate parts per print. This includes both chromate and passivate Use pad printing to mark parts Wash and emulsion screens Use machinery & Hand tools to install various types of hardware Assemble parts using fasteners Use scale to count hardware Utilize computer software to create artwork & shipping labels Use hand tools to install helicoils, dowel pins and other types of inserts for hardware Ensure that all tanks for plating are at the correct PH and temperature daily Mask, unmask and deburr painted and powder coated parts Apply powder coat/wet paint using a powder/spray gun Utilize oven to bake parts at correct temperature after powder coating Ensure that paint cures properly per manufacturer instructions Inspect the evaporator daily Train new employees as needed Complete daily inspections of any finishing area and tools/equipment when needed Keep inventory of supplies and Inform purchasing department when supplies need to be ordered Wrap, package & label parts for shipment/outside process Technical Competencies Ability to read blueprints Basic mathematics and computer skills Understanding of Hazardous waste disposal/storage Good Hand/Eye coordination Education & Professional Experience High School diploma or GED required Basic level knowledge of Microsoft Suite (Word, Excel, PowerPoint, Outlook) 3 + years of finish experience in a manufacturing environment Experience in Prototyping is a plus Physical Requirements/Work Environment Ability to wear a respirator and PPE Ability to walk and stand for extended periods of time Ability to use hands and fingers to operate computers, equipment, hand/power tools, etc. and handle and feel parts of various size Ability to bend, kneel and crouch occasionally throughout the shift Ability to push, pull or lift 50 lbs. moderately throughout the workday Ability to focus vision for: close vision, color vision, depth perception and adjusting to sharp focus Noise conditions can be moderate to extreme. Hearing protection will be provided if needed and/or by request Exposure to fumes and/or airborne particles Moving mechanical parts and vibration Fast-paced environment Work Hours/Travel 1 st Shift work schedule: 5 - 8-hour shifts Overtime as necessary Flexible scheduling in agreement with Supervisor Additional Information: Prototek maintains International Traffic in Arms Regulations (ITAR) compliant operations in United States based facilities. This position is subject to ITAR which requires U.S. Person status. ITAR defines U.S. Person as U.S. Citizens, lawful permanent residents, or foreign nationals granted refugee or asylee status. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender, gender identity, veteran status, disability, or any other protected class. EEO is The Law - click here for more information: **************************************************************************************************** We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact ************ or email us: ***************. You may also write to us and we will be happy to assist you with the application: Prototek, 205 Pine St., Hopkinton, NH 03229

Join Our Team as the Backbone of IT Innovation! Are you ready to take your IT career to the next level? Do you love problem-solving, optimizing systems, and keeping clients happy? ONE 2 ONE Inc., a leading MSP, is looking for you! Be the hero behind the scenes, ensuring our clients' tech runs seamlessly, securely, and with top-notch performance. What You'll Do Keep Systems Smooth: Monitor, maintain, and secure client networks, servers, and cloud environments. Troubleshoot Like a Pro: Diagnose issues and solve problems fast to minimize downtime. Deliver Amazing Support: Be the go-to expert, helping clients navigate their tech needs with confidence. Enhance Security: Manage firewalls, VPNs, and backup protocols to keep client data safe. Requirements What You Bring Tech Skills: 2+ years of Systems Administration experience (MSP background a plus!), knowledge of Windows/Linux, Active Directory, and networking. Certs to Impress: CompTIA Network+, Security+, or similar? Even better! Customer Service Mindset: You're great with people and always put clients first. Benefits Why ONE 2 ONE? Growth Opportunities: Work on diverse systems and expand your skill set. A Team That Has Your Back: Collaborative culture where your ideas matter. Solid Benefits: Health, dental, PTO, 401k, and more. Ready to make IT happen? Apply today and bring your skills to ONE 2 ONE Inc, where we don't just solve tech problems; we build the future! *To be considered for this role, please take this short 10-minute survey: ONE 2 ONE Inc.

Job Description Join Our Team as the Backbone of IT Innovation! Are you ready to take your IT career to the next level? Do you love problem-solving, optimizing systems, and keeping clients happy? ONE 2 ONE Inc., a leading MSP, is looking for you! Be the hero behind the scenes, ensuring our clients' tech runs seamlessly, securely, and with top-notch performance. What You'll Do Keep Systems Smooth: Monitor, maintain, and secure client networks, servers, and cloud environments. Troubleshoot Like a Pro: Diagnose issues and solve problems fast to minimize downtime. Deliver Amazing Support: Be the go-to expert, helping clients navigate their tech needs with confidence. Enhance Security: Manage firewalls, VPNs, and backup protocols to keep client data safe. Requirements What You Bring Tech Skills: 2+ years of Systems Administration experience (MSP background a plus!), knowledge of Windows/Linux, Active Directory, and networking. Certs to Impress: CompTIA Network+, Security+, or similar? Even better! Customer Service Mindset: You're great with people and always put clients first. Benefits Why ONE 2 ONE? Growth Opportunities: Work on diverse systems and expand your skill set. A Team That Has Your Back: Collaborative culture where your ideas matter. Solid Benefits: Health, dental, PTO, 401k, and more. Ready to make IT happen? Apply today and bring your skills to ONE 2 ONE Inc, where we don't just solve tech problems; we build the future! *To be considered for this role, please take this short 10-minute survey: ONE 2 ONE Inc.

Job DescriptionAbout Schedule EngineDo you want to reinvent a trillion-dollar industry? Schedule Engine is a radically better home services platform combining world-class technology and next generation service solutions. We are reshaping the experience for both consumers and businesses in the trillion-dollar home services industry. Being radically better requires new end-to-end solutions for both consumers and technicians. Schedule Engine has experienced exponential growth because of our commitment to evolve the industry, our determination to be a positive force, and our passion for groundbreaking technology. Joining Schedule Engine now is a once in a lifetime career opportunity for anyone passionate about making a difference and making history in consumer technology. Note: All Schedule Engine offices are currently closed due to the coronavirus pandemic. As of Jan 2021, we plan to reopen offices in early Q3 and will expect most employees to work onsite at least 3-4 days per week. About the JobSchedule Engine is looking to hire Technical Support Specialists who pride themselves on providing world-class client experiences. As a technical support specialist, you love being the front-line contact and #1 support for our clients. You are able to quarterback supporting our clients from your first interaction through to completion with style and grace. You are the client's friend, mentor, liaison, information provider, and overall right-hand throughout their relationship with Schedule Engine. While this role will primarily maintain normal office hours, given the on-call nature of support, we expect employees to be flexible and open to address issues outside of normal office hours. Key Responsibilities Support clients throughout their lifecycle with Schedule Engine. Manage a rotating roster of concurrent client relationships, each at a different stage of development and subscribed to different product bundles. Work with production computer servers and workstations. Document and maintain client records, particularly with regards to support requests. Understand client use cases and provide expertise on how Schedule Engine can be leveraged to meet and exceed their goals. Assess the need for software feature enhancements and document as needed; partner with product and development teams as the voice of the customer. Document development tasks/bugs and share requirements and for the development/product team. Participate in daily agile standup meetings, sharing status of client implementations as they pertain to development team workload. About You Strong verbal and written communication skills. Exceptional presentation and facilitation skills. High level of attention to detail and process minded. Ability to be assertive, proactive and self-motivated. Creative problem-solving skills. Experience in a Support / Implementation / Account management role at an enterprise software or SaaS software company; alternatively, experience working for contractor home services, such as HVAC, Electrical or Plumbing trades in managerial or supervisory role. Expertise with databases, networks, and operating systems. Fundamental business knowledge that helps you better understand our clients' needs and our business priorities. Specific Requirements Technical skills/experience: Microsoft SQL Server, Windows Server operating systems, Networking, VPN, & firewall configuration, Remote connection technologies (RDC, RDP, LogMeIn, etc), Javascript & HTML Proven customer support, client service, or direct client-facing experience and skill. Hungry to be part of something new, innovative and industry-changing - understanding the work and focus that requires. Strong contact handling skills across phone, live chat, and email is essential, including active listening, grammar, spelling, and typing speed. Familiarity with CRM systems and practices. Customer-oriented, with an ability to adapt and respond to different personalities. Excellent communication and presentation skills. Ability to multitask, prioritize and manage time effectively. Completed 2+ years of college or university (BA preferred). *Bonus points if you have experience in the home services space. Why work with us?Working at Schedule Engine means collaborating with experienced, people-first leaders with a clear vision and a track record of success, as well as the close-knit camaraderie of a team of highly talented and motivated coworkers. We offer a collaborative, positive working environment where we encourage employees to balance productivity with the need to recharge the batteries. And of course, you get paid pretty well - we offer competitive compensation packages, including equity, performance-based incentives and competitive benefits for full time employees. Schedule Engine values diversity in the workplace and is an equal opportunity employer. We are committed to providing an inclusive and accessible work environment. We thank all candidates who apply, but only those selected for an interview will be contacted. If you require accommodation, please let us know. We will work with you to meet your needs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionBenefits: Dental insurance Health insurance Opportunity for advancement Vision insurance About Shafnisky Electric, Inc. At Shafnisky Electric, Inc., were not looking for someone who wants just a job. Were looking for someone who wants to be part of a company theyre proud to represent and who genuinely looks forward to coming to work each day. Our office team plays a critical role in shaping how customers experience our company. When customers call, we want them to feel heard, understood, and confident that theyve chosen the right contractor never rushed, never pressured. This role helps shape our customer experience and brand voice in a meaningful way. Were looking for someone who can guide customers thoughtfully and consultatively, helping them understand why Shafnisky Electric may be the best fit for their needs without being salesy or high-pressure. Building relationships, earning trust, and creating brand loyalty is the goal. For customers who have the time and want to talk, we value conversation, connection, and clarity. For those who are busy, we respect their time and meet them where they are. We are a technology-forward company that embraces continuous improvement. The right person will be comfortable using technology, CRM systems, and AI tools, and will be given latitude to research, recommend, and help implement better ways of working. Accuracy and professionalism matter here were looking for someone who naturally proofreads communications, pays attention to detail, and understands how to customize our message so each customer feels valued and well cared for. Shafnisky Electric has been in business for 37 years and is entering an exciting growth phase. Weve worked hard to improve our company culture, strengthen internal systems, and position ourselves to become the premier electrical contractor in our market. This role offers real opportunity for growth and expanded responsibility, with the potential to develop into a leadership or Office Manager position. Whether you bring solid experience or are a rising professional ready to grow, were looking for someone who wants to invest in a long-term career and grow alongside us. This role is best suited for someone who takes personal pride in their work and sees their position as a long-term opportunity to make a real impact not simply completing tasks, checking boxes, or watching the clock. Position Summary The Office & Technology Coordinator supports the Administrative & Finance Manager in overseeing the daily financial and administrative operations of Shafnisky Electric, Inc. This role is essential in maintaining accurate financial records, improving office processes, and helping implement organizational systems such as Zoho CRM. This position also plays an important role in supporting customer communication and overall office efficiency. The ideal candidate is detail-oriented, tech-savvy, organized, and able to balance financial responsibilities with administrative and customer-facing support. They should be comfortable thinking critically about processes, communicating professionally with customers, and embracing AI tools and new technologies to continually improve office efficiency. Key Responsibilities Financial Coordination Assist with accounts payable, including verifying vendor bills entered by staff. Support bank and credit card reconciliations, preparing reports for management review. Maintain accurate financial records in QuickBooks Desktop Enterprise. Help ensure proper job costing and expense coding. Communicate with vendors regarding statements, discrepancies, and payment status. Office Systems & Process Improvement Work with the Administrative & Finance Manager to streamline and document office procedures. Assist with learning and implementing CRM systems to improve workflow efficiency. Research, recommend, and help implement new technologies, including AI tools, that enhance office productivity. Maintain organized digital filing systems. Collaborate with Operations and Office staff to ensure consistent processes across the company. Administrative & Customer Support Provide backup for daily office tasks, including phones, emails, and customer support. Assist with scheduling estimates, preparing proposals, and customer communications. Help guide customers through the early stages of working with Shafnisky Electric in a consultative, relationship-focused manner. Enter credit card transactions and perform occasional data entry in QuickBooks. Support leadership and field teams during busy periods or staff absences. Qualifications Minimum 3 years experience in an office, administrative, or accounting support role (construction or service industry experience preferred). Experience with QuickBooks Desktop Enterprise or similar accounting software. Experience using CRM platforms (Zoho preferred) and ability to optimize workflows within them. Comfortable embracing AI tools and new technologies to improve efficiency and accuracy. Strong research skills with the ability to evaluate, recommend, and implement new office technologies. Strong computer skills and willingness to learn new systems. Excellent organizational, multitasking, and communication skills. High accuracy and attention to detail with confidential information. Ability to work independently and collaboratively in a fast-paced environment. Must complete and pass a typing test to demonstrate sufficient keyboard accuracy and speed. Ideal Candidate Attributes Detail-oriented & process-driven: enjoys structure, documentation, and accuracy. Tech-forward: comfortable learning and implementing office software. AI-friendly & tech-curious: embraces AI tools and emerging technologies to streamline work. Collaborative: supports existing staff, works well across departments, and does so without overstepping others roles or responsibilities. Professional & dependable: maintains accuracy, composure, and strong communication in a fast-paced environment. Growth-minded: excited to support company expansion and take on increasing responsibility over time. How Youll Succeed Here Build strong customer relationships: Be the trusted voice that customers rely on, making them feel heard, valued, and confident in choosing Shafnisky Electric. Own your role: Take pride in your work, anticipate needs, and follow through on every detail from proposals to communications. Embrace technology: Leverage CRM systems, AI tools, and other office technologies to streamline workflows, improve accuracy, and enhance the customer experience. Think critically and proactively: Identify opportunities for improvement, research solutions, and implement ideas that make the office run smoother. Communicate clearly: Ensure all messages, proposals, and documentation are professional, accurate, and tailored to each customer. Invest in growth: Learn, adapt, and grow with the company, contributing to our culture and long-term success while preparing for future leadership opportunities.

Element Risk Management 's Core Values: Proactive Stewardship. We manage and protect the relationships and resources entrusted to us with the utmost care. Confident Humility. We approach our work with self-assurance and expertise, while remaining open to learning and valuing the insights of others. Unshakable Integrity. We commit to honesty, transparency, and doing what is right even when faced with adversity or no one is watching. Continuous Improvement. We seek opportunities to enhance our skills, processes, and services while fostering a spirit of excellence, innovation, and growth. Relentless Perseverance. We embrace challenges with tenacity, discipline, and endurance. Position Overview: We are seeking a highly motivated IT Support Specialist to join our technology team. This role will work directly under the VP of Technology and will be responsible for daily end-user support, Microsoft 365 administration, and endpoint management across our ~100 employee organization. The ideal candidate is hands-on, resourceful, personable, and able to troubleshoot independently. This role will also maintain accurate asset inventory of all systems and devices company-wide and support our platforms including Microsoft 365, Salesforce, and Zoom. KEY RESPONSIBILITIES AND DUTIES: At all times, the IT Support Specialist shall: Provide technical support to end users (hardware, software, network, cloud applications) Manage and administer Microsoft 365 tenant (Exchange Online, Teams, SharePoint, OneDrive, Intune, security configuration, user provisioning) Troubleshoot desktops, laptops, printers, network connectivity, MFA, and endpoint security issues Configure, deploy, and maintain electronic equipment (laptops, mobile devices, network hardware) Maintain accurate inventory database of all electronic assets Assist with onboarding and offboarding processes (accounts, device prep, access control) Assist in Salesforce user management and light configuration support Support Zoom Phone system setup, user changes, troubleshooting Escalate advanced issues appropriately while independently resolving day-to-day operational issues Travel to branch locations approx. 25% of the time for on-site support Assist VP of Technology with special projects, automation development, and operational improvements REQUIRED SKILLS and CAPABILITIES: Strong knowledge of Microsoft 365 administration (Teams, Exchange Online, SharePoint, Entra ID/Azure AD) Strong troubleshooting skills (hardware, OS, networking fundamentals, cloud services) Excellent interpersonal communication skills - able to support non-technical staff with clarity and patience Ability to work independently, self-prioritize, and manage multiple concurrent support issues Strong documentation habits and operational discipline Working understanding of cybersecurity principles and best practices Ability to lift/move computer equipment for setups and installs Valid driver's license and ability to travel domestically (~25%) Preferred Qualifications 2+ years of IT support, help desk, systems support or desktop technician experience Experience supporting Microsoft / Windows-based corporate environment Experience with Salesforce user administration (basic config, profiles, access) Experience with Intune device management and security policies Experience working with Zoom / Zoom Phone preferred Background in computer programming (PowerShell strongly preferred; Python a plus) Experience in small to mid-sized company (50-300 employees) support environments OTHER RELEVANT REMARKS: This position description describes the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This position description is not intended as and does not create a contract of employment between the Agency and any individual employee. The Agency reserves the right to change this position description at any time within its sole discretion.

Full-time Description Smilebuilderz Mission To develop an elite team of professionals that set the standard for providing quality oral healthcare solutions. Through our consistent professionalism and effectiveness, we will become admired by our peers and respected by our patients. Full-time role with a set schedule and an excellent benefits package. Prior high-volume call center experience and dental knowledge are valuable and preferred in this role. Essential Job Functions: Provide world class customer service to all Smilebuilderz customers, employees and business partners. Reduce missed appointments. Practice HIPAA and maintain compliance in all patient and employee contact. Answer multi-line telephone. Represent a positive first impression to Smilebuilderz patients. Be knowledgeable in patient services and Smilebuilderz departmental functions. Schedule appointments within the office management software (Dentrix) with efficiency and accuracy. Actively monitor and fill schedule to ensure providers meet daily goals. Follow up with patients requesting to schedule an appointment through Solutionreach. Professionally communicate with other departments in regards to patient care and queries. Process faxes received from the answering service when Data Processing Operators are unavailable. Handle insurance verifications and eligibility checks when Data Processing Operators are unavailable. Inform supervisor of all potential problems and issues immediately. Resolve conflict to achieve the best solution with team members. Attend and participate in weekly customer care center meetings. Other Functions: Assist with other projects and tasks as assigned by the department Manager. Requirements Knowledge, Skills, and Abilities: Proficient communicator Organized Ability to multitask Ability to acclimate to change as directed Team focused Leadership skills Ability to work with little supervision Qualifications: The role requires fluency in the Spanish language; must be able to read, write and speak the language High school diploma/ GED or 4 years equivalent call center/customer service experience Professional verbal and written communication skills Strong organizational skills with ability to multi-task Machines/Tools/Equipment: Basic office equipment Multi-line phone system Working Conditions: Primarily a controlled office environment Required to sit for extended periods of time Periodic scheduled and unscheduled overtime Evening hours required Join our Team Today! Click the following link to learn more! **********************************************************************

Harbortouch offers a full range of merchant services, supplying POS systems, electronic cash registers and credit card processing terminals. As one of the largest and most reputable payment processors in the United States, Harbortouch currently handles the merchant accounts for over 110,000 business locations and processes in excess of $9 billion annually , with those numbers continually increasing. We are looking for unique, hands on, and forward looking individuals who are enthusiastic for creating an experience our clients will remember. Job Description A Technical Support representative is expected to work with customers to identify credit card terminal problems. They should achieve resolution by analyzing call logs to notice common trends and underlying problems and by applying a logical thought process to the trouble shooting they are performing based on the training they have been given. They should support interactions with customers through multi messaging campaigns such as email, tickets, phone, task systems, and chat systems. These interactions should be coordinated and real time. Representatives are also expected to acquire an in depth understanding of the software and equipment customers are using accompanied by good interpersonal and customer service skills. Qualifications Responsibilities: Research and resolve credit card terminal issues and questions from our merchants and our Independent Sales Representatives. Listening attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Improve terminal performance by identifying problems; recommending changes Diagnose customer issues through process of elimination by asking probing questions Provide customers with efficient and courteous service. Provide resolution by identifying problems; researching answers & guiding merchants through corrective steps Receive & resolve inbound calls, emails, chats, tasks, & Tickets Make follow up outbound calls to customers Skills Needed : Experience working with credit card terminals, POS equipment, registers, touch screens, and scanners is a plus. Excellent listening, written, and verbal communication skills Strong problem solving skills with proficient attention to detail Must be able to handle multiple tasks at once in a fast paced call center environment Interact and coordinate with other departments to resolve customer issues Ability to adapt to and implement change Creative and forward thinking Proficient in relevant computer applications Bilingual (English/Spanish) is a plus, but not required 2+ years Customer Service/ Technical Support experience preferred, but not required Experience in the banking or credit card processing industry preferred, but not require Required Education and Experience High school diploma or equivalent is required Knowledge of customer service core principles and practices Familiarity with the Microsoft Office Suite Additional Information All your information will be kept confidential according to EEO guidelines. Our Culture: We are in search of individuals that share our values: Passion for the work, Understanding, Inventing, Building, Discipline, Learning, and Respect and Teamwork. We are foodies, and we are into fitness. We have outdoor patios for eating and interacting with teams from other divisions. Our Allentown campus holds 3 buildings and over 300 employees. In the spirit of learning and developing, we offer our employees access to various educational resources.

Our Mission: To glorify Christ through positively impacting the lives of those we serve each day, while being faithful stewards to all things entrusted to us. Our Core Values: Integrity | Passion to Serve | Team Building | Excellence & Value Personal & Professional Development | Work-Life Balance | Stewardship Our Company: The roots of Martin Companies trace back to 1973 when Dennis & Geraldine Martin started in business trading as Martin Appliance Service. In addition to servicing household appliances, Dennis provided commercial refrigeration and water softener repairs on occasion. Over the years, the Lord blessed his customer service efforts, and the volume of work continued to increase and is still increasing today, giving us the privilege of serving thousands of customers throughout Pennsylvania, New York, Maryland, and nearby regions. The company is family-owned and operated by the Martin family, with a passion for serving others and customers in a God-honoring way. We strive to live out our faith by allowing the Holy Bible to guide our everyday decisions and influence how we serve our employees and customers. We provide training and resources to help employees continue growing both personally and professionally. We positively impact our customers' lives through our five divisions: Martin Appliance | Martin Water | Martin Heating & Cooling Martin Furniture & Mattress | Pure Test Laboratory Employee Benefits*: Comprehensive Health Insurance Plans Supplemental Insurance options, including vision & dental 401(k) Retirement Savings with Company Matching Paid Holidays Paid Vacation Days Exclusive Discounts on Martin Companies products and services *Part-time employees may not be eligible for all benefits Job Summary - IT Helpdesk Technician IT Help Desk Technicians at Martin Companies provide technical support for our employees and help ensure smooth operations across enterprise systems. This role focuses on resolving user issues, delivering high-quality service, and providing training and troubleshooting to maintain optimal performance. The IT Helpdesk Technician provides technical support to end users by troubleshooting hardware, software, and network issues. Responsibilities include responding to service requests, resolving problems by phone, email, or in person, and documenting solutions in a ticketing system. This role requires strong knowledge of operating systems, common business applications, and basic networking, along with excellent communication and customer service skills. Technicians may escalate more complex issues to higher-level support and assist with device setup and maintenance. Duties & Responsibilities: Provide technical support for computer hardware, software, and connectivity issues. Troubleshoot and resolve problems related to the Microsoft enterprise stack (Windows OS, Active Directory, Office 365, Teams, SharePoint, etc.) Manage and update tickets in the company's IT ticketing system, ensuring timely resolution and accurate documentation Collaborate with network engineers, system administrators, DevOps, SecOps, and other IT team members to identify recurring issues and implement solutions Assist with device setup, configuration, and deployment for Windows desktops, laptops, and iOS mobile devices Deploy and manage mobile devices utilizing MDM Support user account management, permissions, and security compliance Maintain clear and consistent communication with end users, providing updates and guidance Prioritize and manage multiple tasks in a fast-paced environment Required Skills & Abilities: Strong knowledge of Microsoft enterprise technologies (Windows 10/11, Active Directory, Office 365) Familiarity with ticketing systems (e.g., Jira/Confluence, Zendesk, or similar) Excellent communication skills and the ability to explain technical concepts to non-technical users Ability to multitask and manage priorities effectively Basic networking knowledge (TCP/IP, DNS, DHCP) Experience with device imaging and deployment tools is a plus Preferred Qualifications: 2+ years of experience in IT support or help desk roles Industry certifications such as CompTIA A+, Network+, or Microsoft certifications Experience supporting remote users and VPN connectivity Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 40 pounds at times The successful IT Helpdesk Technician will be an excellent communicator and active listener with strong technical and decision-making abilities. This individual will work well within a team and handle challenging situations with a focus on serving end users with excellence and care.

APPLICATION INSTRUCTIONS: * CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. * CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. * If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. POSITION SPECIFICS The College of Earth and Mineral Sciences at Penn State is home to world-class research and teaching in earth sciences, energy, and materials. Our Academic IT group plays a critical role in enabling this mission by providing reliable, cutting-edge technology support to faculty, staff, and students. We are seeking an Information Technology Support Specialist who is passionate about problem-solving and delivering exceptional service in a dynamic academic environment. KEY RESPONSIBILITIES * Provide technical support for Windows and mac OS desktops and laptops, peripherals, AV equipment, and other hardware/software. * Configure computers manually and using automated deployment tools. * Support common applications including Microsoft Office, Adobe Creative Suite, and others. * Assist with Android and Apple iOS devices. * Deliver remote support via telephone, email, and tools such as Remote Desktop or Splashtop. REQUIRED QUALIFICATIONS * Strong understanding of Microsoft Windows in an Active Directory environment; Penn State Enterprise Active Directory experience preferred. * Ability to troubleshoot mac OS systems. * Working knowledge of TCP/IP and common network protocols. * Excellent written and oral communication, customer service, and problem-solving skills. * Ability to work independently and collaboratively in a diverse environment. * Strong organizational skills and ability to multi-task. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS General Equivalency Diploma (GED) or High School (HS) 2+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $46,400.00 - $67,300.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact ************. The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines

Join the Company that is 100% committed to moving the bar higher. Your future belongs at the home of the Excellent Chicken…Bell and Evans! Food Technologist Summer Intern 12-week paid internship | Fredericksburg, PA | In-office Program Overview The Food Technologist Intern will jump in with our New Product Development team to help bring new food ideas to life while testing, creating, and documenting along the way. You'll get hands-on experience working with our current products while helping shape the next generation of innovations. This internship gives you a front-row seat to product development, regulatory know-how, and cross-functional teamwork, all while being supported by experienced mentors who are excited to help you grow. What You'll Experience Support new product development through sample preparation, sensory evaluations, and concept testing Assist in documenting formulations, specifications, label reviews, and regulatory requirements (FDA, USDA, Organic) Conduct basic research on food trends, ingredients, and consumer insights to support innovation Observe production trials and help collect data for process improvements and scale-up Collaborate with cross-functional teams-including Operations, Quality, Sales, and Brand-while learning how products are commercialized Qualifications Currently pursuing a Bachelor's degree in Food Science, Nutrition, or a related field Strong analytical, problem-solving, and numerical skills Excellent communication skills and teamwork mindset Proficiency in Microsoft Office; familiarity with industry software is a plus Understanding of HACCP, USDA, FDA, and SOP guidelines preferred Detail-oriented with a strong focus on food safety and hygiene Ability to work independently and contribute to a fast-paced development environment Location Fredericksburg, PA (on site for program duration) Make an Impact This Summer Bring your classroom learning to life as you work alongside professionals who are redefining quality in the poultry industry. You'll gain real experience, make meaningful contributions, and see the impact of your work firsthand.

Youth Internships - Prequalification Required Date Available: 01/13/2026 Closing Date: 12/07/2025 Status: Part-time Schedule: 8.00 Hours/Day (8:00 am-4:00 pm) Tuesday, Wednesday, Thursday 30 Days/Year Minimum Hourly Salary: $10.00 The online portion of the program will run from January through May, leading to an eight-week paid internship opportunity during the summer (June - August 2025). Throughout the program, each student will be assigned an intern supervisor who will monitor assignments and progress. The supervisor will also collaborate with a mentor who will coach, train, and offer deeper insights into the technology field. PURPOSE OF POSITION: IU13's Technology Management Career Pathway program is designed to give students an internship opportunity, through mentorship, online coursework, and hands-on training. Participants will have the option to participate in one of three career pathways: Application Development IT Infrastructure - Windows Server Administration Fundamentals IT Infrastructure - Networking Fundamentals The online portion of the program will run from January through May using Schoology or another course provider, leading to an eight-week paid internship opportunity during the summer. Throughout the entire process, an intern supervisor will be assigned to the student. The supervisor will monitor the intern's assignments and progress, as well as collaborate with the mentor who will coach, train, and provide deeper insights into the technology field. KNOWLEDGE & SKILL REQUIREMENTS: Education Required: Current High School student. Other Qualifications: Must have interest in the technology field. Be able to work independently with remote support from Intern Supervisor and Mentor. Effectively communicate through writing. Be self-motivated and self-disciplined. Be willing to speak up if problems arise. Be able to meet deadlines and keep weekly progress appointments. Accept critical thinking and decision making as part of the learning process. Be willing and able to commit to 4 to 5 hours per week to online coursework. Be willing and able to participate 3 days a week from 8 - 4 PM for a summer internship. Students will be required to travel to assigned location. Be at least 16 years of age by May 31 of current year. Pass all clearances, including FBI, background, and child abuse. Pass medical physical and TB test. Obtain working permit before summer internship Have access to internet service.

Student employees will support the Theater & Dance department's productions, specifically in the areas of technical production, as required by a specific production's needs. Work is done in the Kaleidoscope's scene shop, Lenfest Theater, and Blackbox Studio Theater, under the direct supervision of the Theater & Dance department's Technical Director & Production Manager. Schedule may vary weekly. Shop hours are typically scheduled in the mornings and afternoons during the week. Some evening and weekend hours will likely be required during a production's load in period and tech weekend. Typical work week may average between 12 and 20 hours. Responsibilities: Assist in the fabrication, painting, install, maintenance, and strike of Scenic Production elements. Learn and practice a variety of skills (depending on the needs of the production) including scenic carpentry, props construction, metalworking, scenic painting, costume maintenance, and theatrical rigging. Train on the theaters fly-system and operation along with other specified theatrical equipment. Help with the set-up of both theater spaces for rehearsal and technical rehearsals. Assist in scheduled maintenance and organization of shop and theater gear and equipment. Requirements: Current full-time student at Ursinus College Must learn shop and theater safety requirements and adhere to those protocols during work calls. Must be able to lift 25-50lbs. Must be comfortable with, and/or, willing to, work at heights. Prior experience in technical theater is preferred, but not required. Other Duties: The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Job responsibilities and activities may be modified or changed at any time with or without notice. Job descriptions will be audited periodically by the Ursinus Human Resources department to ensure they are up-to-date and reflect the essential responsibilities and duties of the job. Ursinus AA/EO Statement Ursinus is an AA/EO employer. Ursinus College does not discriminate on grounds of race, color, national origin, gender, sexual orientation, gender identity or expression, religion, age, creed, ancestry, veteran status, marital status, disability, or other classification protected by applicable law in the administration of any of its educational programs or activities or with respect to employment.