Technical assistant jobs in Syracuse, NY - 61 jobs

Full-time Description Do you have excellent organization and problem- solving skills, with a passion for delivering high- quality solutions to customers? Would you like to work for a stable, growing company? This may be the role for you! Anoplate is seeking a self- motivated, detail oriented Quoting Technical Assistant to join our team! The Quoting Technical Assistant is responsible for administrative support to quoting activities within the sales/quoting, Customer Service, and Pricing departments, including performing data entry, preparing quotes, answering phones, emails, interacting with customers and other various office duties. In This Role You Will: Perform various clerical functions in support of the Sales & Quoting Department as necessary. Processing incoming Requests for Quotes (RFQ) and entering customer specifications per the guidelines established in the flow chart. Organize and assist in the flow of quotes through the department. Respond to customer inquiries regarding status of quotes and ensure customers quotes move through the process efficiently. Ensure that quotes are entered accurately. Basic knowledge of reading blueprints is preferred. Answer incoming customer calls/questions, provide Quote status updates. Contribute to team effort to meet Quoting response metrics Scorecard. Participate in Pricing / Quoting team Level 10 meetings. Perform other duties as assigned and required. Requirements Your Knowledge, Skills and Abilities: A minimum of a High School Diploma or GED is required. Associates degree preferred with one (1) year of experience working in an administrative capacity. Efficient typing and ability to use various computer applications in the Windows environment, to include MS Office. Ability to read blueprints is desired. About Us: For over 65 years, Anoplate has provided metal finishing solutions in the aerospace, medical, military and high-end plating industries. This has been accomplished by a dedicated, well trained and talented workforce. At Anoplate our values drive our decisions. Anoplate is privately owned and operated and has a family friendly culture with many learning and growth opportunities. Our Facility and processes are certified to world class quality and environmental standards. Anoplate is ISO 9001 and 14001 certified, Nadcap accredited and has Environmental Management System certification approvals with numerous fortune 500 companies. Work-life, Culture & Perks: Our core belief is to fulfill the needs of our employees in order to meet the needs of our customers. Anoplate relies on the personal success of our employees, we offer competitive pay with performance and skills acquisition-based increases and more! Well-Being: Comprehensive Medical benefits with zero premium cost dental coverage, Health Savings Account with company contribution, Enhanced Long and Short-Term Disability, Complimentary Wellness Programs, Employee Assistance Program, & 401(K) Savings Plan with Company Match and Immediate Vesting Home & Family: Work Life Balance, Paid Holidays, Paid Vacation & NY State Paid Sick Leave, My Better Benefits Savings Membership (Discounts on cell phones, movie tickets, travel & more!) Work Life: Catered lunches, family holiday events, employee appreciation activities, community culture & amazing co-workers Growth & Training: Skills development & opportunities to climb the career ladder Please note that the salary information is a general guideline only. Anoplate considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Due to the nature of this position, candidates must be U.S. Persons as defined by ITAR (U.S. citizens, lawful permanent residents, or individuals granted asylum/refugee status) and Anoplate reserves the right to require documentation to support these regulations prior to your hire date. Anoplate appreciates your interest in our company as a place of employment. Anoplate is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Salary Description $19-$25

The Assistive Technology Assistant is responsible for the day-to-day operations of the Upstate Caring Partners Technology Program (TRAID) office including customer service, data management and equipment maintenance. Also responsible for the day to day operations and management of the Assistive Technology Grant (ATG). This candidate will be able to work independently with limited direction after training. CORE RESPONSIBILITIES Assist with the day-to-day in-office customer service; including arranging for equipment delivery/pick up. Assist with maintaining a contact list and conduct quarterly mailings for information dissemination as specified in the DBTAC (NEADA/IT) grant. Maintain records of customer contacts (phone calls, demonstrations, loans, outreach activities) and mailings. Implement follow-up procedures and customer satisfaction surveys. Assist with maintenance, cleaning and tracking of equipment; including obtaining supplies necessary for equipment maintenance. Maintain a catalogue/reference library. QUALIFICATIONS Associate's Degree in Human services or related field. Strong knowledge of a variety of assistive technology devices in the required domains of education, community living, employment and information technology/telecommunications, as well as disabilities, and funding sources. Intermediate Computer Skills. Must have a valid NYS Driver's License. BENEFITS Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere. We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off. Comprehensive Health/Dental/Vision Direct Deposit Flexible Spending Account (FSA) Retirement Plan 403(b) Life Insurance Voluntary Benefits Employee Assistance Program (EAP) Generous PTO Plans (Sick, Vacation and Employee Leave) Tuition Reimbursement Service Awards Employee Appreciation Events Employee Discounts Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career. Please visit our careers website to access the full located within the job posting. upstatecpjobs.org To access a copy of the job description Click Here - Assistive Technology Assistant

Job Description Helpdesk Support Engineer We are looking to expand our team of superstars. At The Garam Group, we believe happy employees lead to happy clients. This is why our driving principles are to provide a fun and dynamic work environment where customer service is job number one and why we only hire the most talented people in the industry. While we have a wide array of backgrounds and work experience, everyone at The Garam Group shares one common trait - a passion for creating that "WOW!" experience for our clients. If you possess a fierce commitment to customer support and have a work ethic to match, we believe we have an environment in which you will thrive. Become part of a team built on: Integrity - Doing the right thing even when no one is watching. Dedication - Taking ownership and seeing things through to completion. Positive Attitude - Approaching every situation with an optimistic attitude. Team Oriented - Always working together for the betterment of each individual and the organization. Fun - Taking ourselves less seriously and laughing often. Position: As a Helpdesk Engineer you will be a member of a team that fields incoming support requests, manages ticket queues and works with clients over the phone to provide outstanding technical support. Duties: This position will include the following duties at a minimum: Manage tickets using our ticketing system (Autotask) Manage endpoints using AEM (Autotask Endpoint Management) Remote support Monitoring Reporting Backup monitoring Workstation & laptop builds New phone configurations Phone deployment assistance Antivirus system management Behind the scenes work for clients On-site support for large office moves / configurations On call rotation The successful applicant will possess the following skills: A “Customer First” philosophy and mindset. If you don't like serving people and cheerfully solving their problems, this is probably not the job for you. The ability to be punctual. Someone who believes that early is on time and on time is late. The unusual ability to be obsessively detail oriented. The ability to cheerfully take ownership of any problem. The ability to design and execute a plan. The desire to have a professional and polished image. The ability to write and speak clearly and to be able to explain complex topics simply. The discipline to maintain strong documentation. You must: NOT be a job hopper. We are looking to invest in you and have a long term successful relationship for BOTH of us. Have a good reliable vehicle. Compensation is dependent upon experience and is higher than market standards. Certifications are nice but experience reigns supreme. You won't have to leave us to get ahead. Our high performers stick with us and grow with us. We have fun and believe in providing a great work environment for our people. If you don't have much practical experience, if you aren't fun to be around, if you can't stand up to pressure, if you are not looking for a long-term thing, then you probably should not accept an interview. Additional information: Compensation is dependent upon experience and is higher than market standards. Certifications are nice but experience reigns supreme. You won't have to leave us to get ahead. Our high performers stick with us and grow with us. We have fun and believe in providing a great work environment for our people. If you don't have much practical experience, if you aren't fun to be around, if you can't stand up to pressure, if you are not looking for a long-term thing, then you probably should not accept an interview. Requirements Three years of experience working in technical support is preferred, however, if you have the ability, integrity and capacity to join our team we are willing to hire and train you for success. Benefits Employer provides the following benefits Health Insurance Dental Insurance Long-term disability insurance Retirement account

DISTINGUISHING CHARACTERISTICS The work involves responsibility for the implementation, maintenance, and upgrading of software for local area networks (LAN) and computer applications software. An employee in this class installs, operates, and maintains personal computer software. Supervision is received from an Administrative Superior. Performs related work as required. Does related work as required. Hiring Range - $49,383 - $57,129 Full Salary - $49,383 - $62,966 This position is an Open-Competitive Onondaga County Civil Service position and if hired, continued employment will be contingent on qualifying for, successfully passing, and reachability off the applicable Onondaga County Civil Service Exam. After a conditional offer of employment, a favorable background check, verification of education and work history, and illegal drug screening must be completed prior to starting employment. Proof of identity and legal work authorization will also be required. TYPICAL WORK ACTIVITIES Install, upgrade, and maintain software on LAN workstations and stand-alone personal computers. Evaluate and recommend software purchases based on organizational needs. Troubleshoot and resolve software application issues on personal computers. Provide support via phone and email for software application inquiries and issues. Guide and assist users in the effective use of personal computers and software applications. Create and prepare presentation materials using various software packages. Assist with the mass duplication of software as necessary. Facilitate data transfer using modern data storage solutions. Develop user documentation for electronic office and administrative software applications. FULL PERFORMANCE, KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS Proficient in the use and operation of personal computers and related peripheral devices. Familiar with current office terminology, procedures, and software applications. Ability to integrate purchased software with existing systems. Competent in operating personal computers and peripherals efficiently. Strong ability to follow both oral and written instructions accurately. Capable of planning and conducting computer training sessions for users. Skilled in instructing others on the use and customization of personal computers and software. Experience in database and software migration to new operating systems. Excellent teamwork and interpersonal skills. MINIMUM QUALIFICATIONS Open Competitive Graduation from a regionally accredited or New York State registered college or university with a Baccalaureate Degree in Computer Science or a closely related field; or Graduation from a regionally accredited or New York State registered college or university with an Associates Degree in Computer Science or a closely related field, and two (2) years of experience, or its part time equivalent in the implementation and upgrading of software using a personal computer or peripheral equipment as a primary job function; or, Four (4) years of work experience, or its part time equivalent, in the implementation and upgrading of software using a personal computer or peripheral equipment as a primary job function; or An equivalent combination of education and experience as described above.

Join our Raymond Team as a Parts Technical Support Specialist! The Role: We are seeking an engaging Parts Technical Support Specialist who demonstrates strong critical thinking, operational discipline, and an elevated customer-service mindset. In this position, you'll function as a centralized technical resource, bridging product knowledge with real-time dealer support to drive service continuity and customer satisfaction. You will manage complex inquiries, validate technical documentation, and contribute to a scalable support infrastructure that enables our dealer network to perform at its best. You will work cross-functionally to enable seamless parts identification, technical documentation, and service continuity. We welcome innovative thinking, operational agility, and a proactive mindset-especially in fast-paced scenarios where decisive action drives customer satisfaction. What You'll Be Doing: Deliver high-quality technical support to our dealer network by responding to daily inquiries through phone, email, and online channels. Serve as the primary contact for part identification, troubleshooting guidance, and catalog-related information. Maintain and update parts catalog content and supporting materials to ensure accuracy and ease of use. Collaborate with internal teams to resolve quality, logistics, and part-related concerns from initial intake through final resolution. Champion continuous improvement by identifying process gaps, enhancing documentation, and driving efficiency in service workflows. Provide expertise for navigating technical drawings, parts references, and historical model information to support both current and legacy equipment needs. What We're Looking For: Ability to read and interpret supplier drawings and build of materials (BOMs). Knowledge and/or experience with ISO Draw, Adobe Illustrator and True View Drawing (CAD Viewer). Capable of analyzing issues independently, exercising strong decision-making skills, and identifying creative paths to resolution. What Sets You Apart: Experience with Microsoft Office suite, SAP and ServiceNow. 3 + years of experience in a Customer facing Technical Support role. Where and When You'll Work: This is an in-person role located at our East Syracuse, Parts Distribution Center-ideal for those who thrive in a hands-on, team-oriented environment. First shift, Monday through Friday. What Your Total Compensation & Benefits Package will look like: Salary - $60,440 - $73,395 per year. Compensation depends on the selected candidate's education and experience. World Class Benefits: Competitive Salary Generous Paid Time Off and 13 Paid Holidays Affordable Medical plans and no-cost Dental & Vision options 100% 401(k) match up to 6% Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability Tuition Assistance Program Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance Recognition and Kaizen (continuous improvement) Reward Programs Meaningful opportunities for personal and professional development Best in class work culture! Together Let's Innovate. Build. Grow. Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of “respect for people” and “continuous improvement”. With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career. Learn more here: *************************************** Follow us on Social Media: Working at Toyota Material Handling | Glassdoor

Join our Raymond Team as a Parts Technical Support Specialist! The Role: We are seeking an engaging Parts Technical Support Specialist who demonstrates strong critical thinking, operational discipline, and an elevated customer-service mindset. In this position, you'll function as a centralized technical resource, bridging product knowledge with real-time dealer support to drive service continuity and customer satisfaction. You will manage complex inquiries, validate technical documentation, and contribute to a scalable support infrastructure that enables our dealer network to perform at its best. You will work cross-functionally to enable seamless parts identification, technical documentation, and service continuity. We welcome innovative thinking, operational agility, and a proactive mindset-especially in fast-paced scenarios where decisive action drives customer satisfaction. What You'll Be Doing: Deliver high-quality technical support to our dealer network by responding to daily inquiries through phone, email, and online channels. Serve as the primary contact for part identification, troubleshooting guidance, and catalog-related information. Maintain and update parts catalog content and supporting materials to ensure accuracy and ease of use. Collaborate with internal teams to resolve quality, logistics, and part-related concerns from initial intake through final resolution. Champion continuous improvement by identifying process gaps, enhancing documentation, and driving efficiency in service workflows. Provide expertise for navigating technical drawings, parts references, and historical model information to support both current and legacy equipment needs. What We're Looking For: Ability to read and interpret supplier drawings and build of materials (BOMs). Knowledge and/or experience with ISO Draw, Adobe Illustrator and True View Drawing (CAD Viewer). Capable of analyzing issues independently, exercising strong decision-making skills, and identifying creative paths to resolution. What Sets You Apart: Experience with Microsoft Office suite, SAP and ServiceNow. 3 + years of experience in a Customer facing Technical Support role. Where and When You'll Work: This is an in-person role located at our East Syracuse, Parts Distribution Center-ideal for those who thrive in a hands-on, team-oriented environment. First shift, Monday through Friday. What Your Total Compensation & Benefits Package will look like: Salary - $60,440 - $73,395 per year. Compensation depends on the selected candidate's education and experience. World Class Benefits: Competitive Salary Generous Paid Time Off and 13 Paid Holidays Affordable Medical plans and no-cost Dental & Vision options 100% 401(k) match up to 6% Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability Tuition Assistance Program Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance Recognition and Kaizen (continuous improvement) Reward Programs Meaningful opportunities for personal and professional development Best in class work culture! Together Let's Innovate. Build. Grow. Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of “respect for people” and “continuous improvement”. With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career. Learn more here: *************************************** Follow us on Social Media: Working at Toyota Material Handling | Glassdoor

The Assistive Technology Assistant is responsible for the day-to-day operations of the Upstate Caring Partners Technology Program (TRAID) office including customer service, data management and equipment maintenance. Also responsible for the day to day operations and management of the Assistive Technology Grant (ATG). This candidate will be able to work independently with limited direction after training. CORE RESPONSIBILITIES * Assist with the day-to-day in-office customer service; including arranging for equipment delivery/pick up. * Assist with maintaining a contact list and conduct quarterly mailings for information dissemination as specified in the DBTAC (NEADA/IT) grant. * Maintain records of customer contacts (phone calls, demonstrations, loans, outreach activities) and mailings. * Implement follow-up procedures and customer satisfaction surveys. * Assist with maintenance, cleaning and tracking of equipment; including obtaining supplies necessary for equipment maintenance. * Maintain a catalogue/reference library. QUALIFICATIONS * Associate's Degree in Human services or related field. * Strong knowledge of a variety of assistive technology devices in the required domains of education, community living, employment and information technology/telecommunications, as well as disabilities, and funding sources. * Intermediate Computer Skills. * Must have a valid NYS Driver's License. BENEFITS Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere. We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off. * Comprehensive Health/Dental/Vision * Direct Deposit * Flexible Spending Account (FSA) * Retirement Plan 403(b) * Life Insurance * Voluntary Benefits * Employee Assistance Program (EAP) * Generous PTO Plans (Sick, Vacation and Employee Leave) * Tuition Reimbursement * Service Awards * Employee Appreciation Events * Employee Discounts Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career. Please visit our careers website to access the full located within the job posting. upstatecpjobs.org To access a copy of the job description Click Here - Assistive Technology Assistant

You have challenged yourself in an academic field and are ready to take that challenge to the next level. Internships give you an opportunity to gain valuable, hands-on experience that lets you put your education to work. Our openings are designed to fit into your school schedule, to see Milton CAT from the inside and decide if it's the place to launch your career. Each year, we hire internships for a variety of positions at our locations throughout New England and upstate New York. There are opportunities to apply your knowledge in areas that include finance, marketing, operations, warehousing and equipment repair and service. Interns have opportunities to be exposed to all facets of the business. This internship is being offered for either winter break 2025 or summer break 2026 and will be working in our Earthmoving & Compact Equipment Service Department. Pay: $20.00/hr. Interns are considered valuable members of our team, and therefore earn benefits including: Real world experience Competitive salaries Consideration for full-time employment when you graduate Qualifications High school diploma or GED equivalent. Must be currently enrolled as a student in a public, private or accredited academic institution majoring in a diesel or heavy equipment program. Knowledge of diesel engine, electric generator, power distribution and associated equipment. Fast learner with a 3.0 or higher GPA on a 4.0 scale. Excellent computer and related software skills (Microsoft Word, Excel, Outlook). Excellent communication and interpersonal skills. Demonstrated leadership ability, and team-building skills are all advantages. Organization and time management skills. Versatility and the flexibility to adapt to new situations are essential. Able to commute to work location on a daily basis. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.

ITHACA CITY SCHOOL DISTRICT 400 Lake Street • Ithaca, New York • 14850 NOTICE OF VACANCY We envision 6000+ Thinkers. Thinking is foundational to the development of self and society. It is the cornerstone of all creative ideas and problem-solving, new scientific discoveries, new products and services, individual and organizational learning, education, business success, interpersonal and intrapersonal communications, all social change and even democracy itself. Our vision is what we see. It motivates us. Our vision is audacious. Our mission is to engage, educate, and empower. We will strive to engage all students in the importance and relevance of thinking; to educate every learner to communicate, comprehend, and collaborate for understanding; and to empower all in the ICSD to achieve academic excellence. Position Title: Technical Assistant 2025-2026 Extracurricular Theater Season Brief Description: The Fine and Performing Arts Department seeks additional technical assistance on an hourly timesheet for the theatrical productions and events with the ICSD theaters for 2024-2025. Duties may include, but are not limited to, lighting, sound, set design or set construction and tech crew supervision and training. The Technical Assistant will provide implementation and/or supervision of the technical operations for the theatrical productions or events within the ICSD theaters. The work is performed under the general supervision of the Director of Fine and Performing Arts with considerable latitude allowed for the exercise of independent judgment and creativity in collaboration with the full time Technical Assistant for ICSD theaters. Duties may include: * Communication and collaboration with creative team and Fine Arts Director during pre-production, production and post-production dates, through design meetings, production meetings with the creative team, and check in meetings with the Fine Arts Director. * Approval of production designs that fall within the scope of the production in regards to time, resources and budget. * Scenery construction and implementation is completed and falls within the scope of the production in regards to time, resources and budget. * Supervision and training is provided to the tech crew engaged in technical activities for the production and performances or event. * Assurance of proper operation and care of all AV and technical equipment. * Maintenance of an orderly storage, theater and backstage area for scenery, lighting, sound and theatrical equipment during rehearsals and performances in adherence with safety protocols and fire codes. * Adherence to district and department goals and commitments. * AED/CPR training and certification. Location(s): Fine & Performing Arts Anticipated Dates: 9/15/2025-6/8/2026 Posting Dates: 8/29/2025 - Until Filled Number of Vacancies: up to 2 Required Qualifications: A. Graduation from a regionally accredited or New York State registered college or university with a Bachelor's degree in Fine and Performing Arts, Visual Communications, Visual Arts, Computer Technology, or a related field with similar course curriculum. The coursework for such degree must have included at least five (5) theatrical productions that involved activities such as technical direction, lighting, sound, carpentry, video or related activities; or B. Graduation from a regionally accredited or New York State registered college with an Associate's degree in Fine and Performing Arts, Visual Communications, Visual Arts, Computer Technology, or a related field with similar course curriculum and two (2) years of full time paid experience, or its part-time and/or volunteer equivalent, in theatrical productions that involved activities such as technical direction, lighting, sound, carpentry, video or related activities; or C. Graduation from high school or possession of a high school equivalency diploma and four (4) years of full time paid experience, or its part time and/or volunteer equivalent, in theatrical productions that involved activities such as technical direction, lighting, sound, carpentry, video or related activities; or D. Any equivalent combination of training and experience as defined by the limits of (A), (B) and (C) above. Internal Applicants: Apply online at SchoolFront | Step by step Guide If you are a substitute or in the process of onboarding and haven't officially started, you will be considered an external applicant. External Applicants: Apply online at RecruitFront In order for us to receive your application you must complete the following three steps on Recruitfront: * Create a RecruitFront profile: If it's the first time applying to ICSD * Create an Application: Checkmark School Related Personnel Only! * Apply to Job Posting: After finishing step 2, select APPLY on the job posting Salary Range: Hourly rate is 22.86 for extracurricular theater activities. Assignments are on a short term basis through the production process up to a certain number of hours per show. Theater productions run from September through June. The Ithaca City School District does not unlawfully discriminate in employment on the basis of age, race, color, religion, creed, ethnicity, national origin, sexual orientation, gender identity and expression, military status, veteran status, sex, disability, predisposing genetic characteristics, marital status, familial status, domestic violence victim status, or other federal/state protected status.

Salary: $30.00 per hour Mohawk Valley Community College provides accessible, high-quality educational opportunities to meet the diverse needs of our students. We are the community's college, committed to student success through partnerships, transfer and career pathways, and personal enrichment. The College is looking for exceptional colleagues. We seek candidates with: (1) an understanding of the college mission and teaching experience in a comprehensive community college; (2) a focus on student success in a learner-centered environment; and (3) a willingness to use technology to support learning in the academic setting, including on-line instruction and assessment of student learning outcomes. We are currently seeking a part-time Technical Assistant/Adjunct Instructor in our FAA Approved Airframe & Powerplant Certificate Program. The Technical Assistant/Adjunct Instructor will provide lab assistance for the primary instructor by working with students on lab projects by providing advice and instruction/guidance on how to complete projects for the students. They will maintain the aircraft hangar and equipment as needed. Adjunct role will require facilitation of classroom instruction; teach class in accordance with the FAA approved A&P curriculum, follow all Airmen Certification Standards requirements. The Technical Assistant/Adjunct Instructor will maintain grades for exams and lab projects, and attendance records. They will also maintain professional standards with students which includes confidentiality, effective communication, and courtesy. Key responsibilities for this position include: * Assists full-time faculty in lab training with students * Maintains the training hangar and equipment including aircraft & engines * Takes on teaching roles as needed or available * Assists with program awareness activities as needed * Other related duties as directed by faculty or Director of Airframe and Powerplant Program Successful candidate must be available to work up to 29 hours per week and will be scheduled Monday - Friday, between the hours of 8:00am and 4:30pm. Work hours will be determined based on the program needs and the candidate's availability. Qualifications: Required Qualifications: * Must hold a current FAA Airframe & Powerplant certification * Two (2) years of hands-on aircraft maintenance experience Preferred Qualifications: * Associate degree or 60 credit hours * Four (4) years of aircraft maintenance industry experience * Teaching experience Special Instructions to Applicants: Candidates must possess a current and valid FAA Airframe & Powerplant (A&P) Certificate. Verification of this certification will be required prior to hire. Review Start Date: 11/17/2025 Mohawk Valley Community College is an Affirmative Action, Equal Opportunity Employer deeply committed to a community of excellence, equity, and diversity. MVCC maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and global worldview. We value the many similarities and differences among individuals and groups. We are committed to preparing students to understand, live among, appreciate, and work in a world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, different abilities, sexual orientations and gender identities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.

HumanHire is partnering with a fast-growing, medium-sized medical products manufacturer to hire a Technical Support Representative. This is a full-time, in-office role ideal for someone with at least 5 years of customer service experience-especially in technical support or handling product returns. The ideal candidate is upbeat, organized, and thrives in a supportive, people-first environment. Job Responsibilities: • Troubleshoot and resolve technical product issues with customers • Respond to inbound calls and process returns through company software • Follow up to ensure returns are completed accurately and on time • Take full ownership of return processes from start to finish • Maintain a high level of product and technical knowledge • Deliver an exceptional customer experience with a “can-do” attitude Requirements: • Minimum 5 years of customer service experience • Strong communication and follow-up skills • Ability to manage and resolve issues independently • Comfort working in a collaborative, small team setting Preferred Skills: • Experience supporting medical or technical products • Familiarity with CRM or returns processing systems • Prior experience in a manufacturing or healthcare setting

About the role Are you passionate about solving problems, supporting customers, and working with cutting‑edge scientific instrumentation? As a Technical Helpdesk Support Specialist, you will play a key role in ensuring an exceptional customer experience by providing remote technical support for Malvern Panalytical products across the AMEC region. In this role, you'll use your expertise to troubleshoot customer issues, deliver high‑quality technical solutions, and partner closely with field service engineers to keep our customers' systems running at peak performance. If you enjoy being the go‑to technical expert and thrive in a collaborative, customer‑focused environment, this is the perfect opportunity for you. What you will bring to the role You will: Have strong technical troubleshooting skills across software, hardware, and scientific instrumentation. Be comfortable supporting customer issues via phone, email, and digital platforms. Deliver Tier 1 & Tier 2 support and collaborate with Tier 3 specialists to resolve complex cases. Communicate clearly, professionally, and with a customer‑first mindset. Document support cases thoroughly and accurately in line with established SOPs. Be willing to occasionally travel for onsite support, installations, or training. Have the ability to conduct product training sessions for field personnel and customers. Be proactive in maintaining certifications, training, and technical expertise. Why you should join Malvern Panalytical You will work with innovative, market‑leading technologies that directly support scientific breakthroughs across the world. You'll collaborate with global teams and gain access to continuous learning and development opportunities. Enjoy varied, challenging work where no two days are the same. Be part of a purpose‑driven organization that enables customers to make the world cleaner, healthier, and more productive. Flexible working environment, supportive culture, and a strong focus on sustainability and community impact. #LI-DB1 About us - Malvern Panalytical, Micromeritics and SciAps. Together we are a powerful and highly complementary combination of market leading technologies. We are the toolmakers for the world's most innovative companies, academic institutions, and government laboratories. We are their partners in discovery. Malvern Panalytical instruments analyze the chemical, physical and structural nature of materials, from proteins to polymers and semiconductors to minerals. Our leading technologies measure particle size, shape, concentration and zeta potential, biomolecular interactions and stability, elemental concentrations and crystallographic structure. Micromeritics manufactures systems for the characterization of particles, powders, and porous materials for a wide- range of end markets including catalysts, chemicals, building materials, clean-tech and battery. Our leading technologies measure surface area, porosity, density, adsorption and particle activity. SciAps specializes in portable X-ray fluorescence (XRF), laser-based (LIBS) and near-infrared (NIR) analyzers to measure any element in any environment. SciAps is the Center of Excellence for our handheld instruments. We have a global footprint with R&D and manufacturing sites in North America, Europe, and Asia. We are more than 2,500 employees in a customer-focused organization with sales and service offices in 20 countries, all committed to delivering expert and responsive customer support. Part of Spectris plc, a publicly traded FTSE 250 company, Spectris combines precision with purpose, delivering progress for a more sustainable world. Precision is at the heart of what we do - our leading, high-tech instruments and software equip our customers to solve some of their greatest challenges to make the world cleaner, healthier and more productive. Malvern Panalytical, Micromeritics & SciAps Your Partners in Discovery Malvern Panalytical, Micromeritics and SciAps, part of the Spectris Group, are committed to a diverse and inclusive culture where everyone can thrive and achieve a fulfilling career. Changing the world isn't something you can do on your own, or with a single way of thinking; it takes a wide collection of experiences, stories, knowledge, and expertise. We encourage applications from underrepresented individuals and people with diverse backgrounds. Although we always select the most qualified applicant for each role and make all decisions without regard to race, sex, age, or any other protected class, we are an inclusive, equal opportunity organization that prizes diversity. Your unique perspective is important to us.

The Department of World Languages, Literatures, and Cultures is looking to hire an advanced language student to work as an undergraduate teaching assistant (T.A.) for French. After a brief training program, the teaching assistant will lead 50-minute drill sessions in the French language for our first-year students. The T.A. sessions complement the 3 hours led by the course instructor. The T.A. will lead recitation sessions for groups of no more than 13 students to reinforce material introduced in class by the instructor. T.A. responsibilities include: Meeting weekly with the course instructor in charge to discuss material to be drilled and coordinate appropriate exercises. Organizing and preparing all exercises to be presented in the drill session. Presenting drills and maintaining a vital classroom atmosphere. Taking attendance at all drill sessions and report the attendance record to the court instructor (either weekly intervals or at the end, as agreed). Communicating any concerns to either the course instructor (firstly) or to Annette Levine, the T.A. Program Director. The Program is explicitly designed to (1) help T.A.s' be comfortable in their role in front of the classroom; and (2) provide healthy and vital drill sessions for our first-year students. Pay Rate: $16.00 Hiring Manager: Mat Fournier

7+ years of experience in Desktop Management - Infrastructure Services (IS) Provide break/fix support for desktops, laptops, and peripherals Re-image devices and reinstall/configure applications as needed Troubleshoot Windows OS, hardware, and enterprise applications Coordinate with third-party vendors for escalations and hardware replacements Document issues and resolutions in the IT service management system (ServiceNow, Remedy, etc.) Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required. Application support: Include all applications in the computer. If this is the global application, coordinate with the second level team to resolve the issues. PC: Desktop/Laptop installation, book end users schedule for upgrade/refresh, perform user's existing computer system/software/data/printer installed/configuration settings intake prior any upgrade/refresh, and ensure they are as per order in the upgraded/refreshed computer. Printers: Support all printers, support network configuration, driver installation, and vendor coordination for setup/repair of faulty devices, etc. Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Excellent understanding of Windows 10/11 OS, Android OS Mac OS, MS Office, Basic LAN /WAN Issues, Wi-Fi Configuration, Application Software Configuration, VOIP Phone, Software installations Provide onsite and remote technical assistance to End Users. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Develop standard configuration and documentation, Develop installation and configuration procedures documentation (KB/KEDB and SOPs) Coordinate with vendors for provision of end-user support (e.g., Hardware Vendor technicians for warranty repair/replacement) Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. Good understanding of O365 and related support activities Good understanding of Active Directory User/Group Management, DNS, Group Policy, Networking and Firewall Providing 2nd line technical support, incident & problem management through effective management of Service Desk Tool Experience of working within SLAs and ITIL processes Effective written and verbal communication skills Very strong people skills to manage multiple stakeholders including users, senior management, IT teams, project teams, vendors.

Budget Title Lead Programmer/Analyst Campus Title Technology Support Specialist School/Division Academic Affairs, Division of Department Campus Technology Services Staff Sub-Type Staff & Administration Salary Level SL3 Salary Range $57,500+ depending on experience (DOE) Salary Determination Starting salary rates are based on multiples factors which may include the position's major responsibilities, the applicant's background including education, work experience, and key competencies, the university's strategic priorities, internal peer equity and external market analyses, applicable federal, state, and local laws and negotiated labor contracts. Position Effort Full-Time If Part-Time, enter FTE: Is this a temporary position? No If Temporary, enter End Date: Position Summary As a member of Campus Technology Services Desktop Support team, this individual will be responsible for the installation, support, troubleshooting, and upgrades of Windows/Macintosh technologies in the academic, administrative, and research environments at SUNY Cortland. Salary Range: $57,500+ depending on experience (DOE) Watch to learn more about careers at SUNY Cortland: ******************* NjgXC95M0?si=k2l13TUB9mJ9YjD8 What makes SUNY Cortland a great place to work? * Our positions provide predictable salary progressions, and many offer permanency. * Generous benefits include health, dental, and vision insurance, various retirement program options, paid family leave and/or parental leaves, flexible spending and dependent care accounts, long term disability and tuition reimbursement. * SUNY Cortland prioritizes work-life balance and well-being in all forms. The university's state-of-the-art Student Life Center is free for employees to use, with membership options for families. SUNY Cortland's Child Care Center welcomes the children of employees and community members, as space allows. Alternate work schedules are available with a supervisor's approval. * Professional development opportunities exist through training, continuing education programs, tuition reimbursement and conference travel, based on funding. * Cortland County and surrounding areas offer easy access to arts, entertainment, outdoor recreation and much more. Experience Cortland dives deep into the region's offerings Major Responsibilities Operations: * Install Windows/Macintosh desktop applications, computer hardware and peripheral devices for use in administrative offices and instructional spaces. * Utilize endpoint management systems to install software, provide support, and maintain inventory records. * Respond to user support requests submitted in the IT service management system. Respond to requests for equipment pick-up and equipment moves. Track and record services provided for assessment and reporting purposes. * Troubleshoot and diagnose problems by asking informed questions. Test alternative solutions until issues are resolved. Provide step-by-step instructions to users for problem resolution. Conduct remote troubleshooting when needed. Escalate incidents as appropriate. * Participate in campus-wide Information Security program. Follow established procedures for responding to security threats such as viruses, malware, ransomware, and phishing attempts. Monitor threat detection and remediate threats using the endpoint security console. * Support end-users with multifactor authentication using various methods, such as mobile app, text message passcode, phone call, and USB token. * Provide desktop printing support through on-site troubleshooting and resolution of common issues in the managed print system. * Participate in the inventory control process which includes and is not limited to maintaining equipment inventory, hardware maintenance, user assignment, and equipment disposable records. * On occasion, may work an evening or weekend to provide technological troubleshooting and support. Communication: * Provide information training and guidance to clients on the use of common applications and computer peripherals. * Create and maintain documentation in shared documentation repository. Regularly review and revise documentation for updates. * Communicate effectively with vendor representatives and support personnel. * Participate in department and team meeting discussions about the tactical, operational, and strategic direction of our operations. Professional Development: * Maintain and expand technical knowledge through ongoing learning, attending training, conferences, webinars, and online courses, and by actively exploring and assessing new technologies and tools. Functional and Supervisory Relationships * Reports to Associate Director of Campus Technology Services * Works with faculty and staff * Supervises student and temporary support staff employees, as needed Required Qualifications * Associate's degree in an Information Technology (IT) related field plus 2 years IT experience; or, Bachelor's degree in an IT related field; or, Associate's degree plus 4 years' IT experience; or, Bachelor's degree plus 2 years IT experience * Valid Driver's License Preferred Qualifications * Experience using computing imaging and virtualization software * Experience using software deployment and endpoint management tools * Experience with computer hardware repair * Experience supporting Mac OS and Apple products Knowledge, Skills & Abilities * Evidence of effective interpersonal skills and customer service orientation to coordinate, manage, and consult with individuals from all levels to facilitate the use of audio-visual technology * Effective analytical and problem-solving skills * Ability to process information logically * Ability to work independently and within a team environment * Demonstrated ability to manage multiple priorities and tasks * Demonstrated ability to work both independently and collaboratively in a team environment * Ability to effectively communicate technical information in a clear and understandable manner to non-technical users both verbally and in writing * Detailed understanding of desktop computing technologies About the University A top public university of approximately 6,600 students located in the geographic center of New York State, SUNY Cortland provides accessible, affordable education to students from across the U.S. body. One of 13 comprehensive universities in the State University of New York system, SUNY Cortland prides itself on its rigorous undergraduate and graduate programs in the liberal arts, sciences, education, and professional studies. For more than 150 years, SUNY Cortland has provided unmistakable value for students seeking a well-rounded academic, athletic, and social experience. The University ranks among the top campuses in the nation on Money magazine's "Best Colleges for Your Money List," fields a powerhouse Division III athletics program and boasts an impressive network of alumni making a difference in education, business, government, fitness, medicine and many other fields. EEO Statement The State University of New York at Cortland is an Affirmative Action/Equal Employment Opportunity/Americans with Disabilities Act (AA/EEO/ADA) employer. The university actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the university. Job Close Date Posting Detail Information Posting Number S25023 Review Start Date 10/27/2025 Open Until Filled Yes Quick Link for Direct Access to Posting **************************************** Special Instructions Special Instructions to Applicant Special Instructions to Applicant

Do you have excellent organization and problem- solving skills, with a passion for delivering high- quality solutions to customers? Would you like to work for a stable, growing company? This may be the role for you! Anoplate is seeking a self- motivated, detail oriented Quoting Technical Assistant to join our team! The Quoting Technical Assistant is responsible for administrative support to quoting activities within the sales/quoting, Customer Service, and Pricing departments, including performing data entry, preparing quotes, answering phones, emails, interacting with customers and other various office duties. In This Role You Will: * Perform various clerical functions in support of the Sales & Quoting Department as necessary. * Processing incoming Requests for Quotes (RFQ) and entering customer specifications per the guidelines established in the flow chart. * Organize and assist in the flow of quotes through the department. Respond to customer inquiries regarding status of quotes and ensure customers quotes move through the process efficiently. * Ensure that quotes are entered accurately. * Basic knowledge of reading blueprints is preferred. * Answer incoming customer calls/questions, provide Quote status updates. * Contribute to team effort to meet Quoting response metrics Scorecard. * Participate in Pricing / Quoting team Level 10 meetings. * Perform other duties as assigned and required. Requirements Your Knowledge, Skills and Abilities: * A minimum of a High School Diploma or GED is required. * Associates degree preferred with one (1) year of experience working in an administrative capacity. * Efficient typing and ability to use various computer applications in the Windows environment, to include MS Office. Ability to read blueprints is desired. About Us: For over 65 years, Anoplate has provided metal finishing solutions in the aerospace, medical, military and high-end plating industries. This has been accomplished by a dedicated, well trained and talented workforce. At Anoplate our values drive our decisions. Anoplate is privately owned and operated and has a family friendly culture with many learning and growth opportunities. Our Facility and processes are certified to world class quality and environmental standards. Anoplate is ISO 9001 and 14001 certified, Nadcap accredited and has Environmental Management System certification approvals with numerous fortune 500 companies. Work-life, Culture & Perks: Our core belief is to fulfill the needs of our employees in order to meet the needs of our customers. Anoplate relies on the personal success of our employees, we offer competitive pay with performance and skills acquisition-based increases and more! * Well-Being: Comprehensive Medical benefits with zero premium cost dental coverage, Health Savings Account with company contribution, Enhanced Long and Short-Term Disability, Complimentary Wellness Programs, Employee Assistance Program, & 401(K) Savings Plan with Company Match and Immediate Vesting * Home & Family: Work Life Balance, Paid Holidays, Paid Vacation & NY State Paid Sick Leave, My Better Benefits Savings Membership (Discounts on cell phones, movie tickets, travel & more!) * Work Life: Catered lunches, family holiday events, employee appreciation activities, community culture & amazing co-workers * Growth & Training: Skills development & opportunities to climb the career ladder Please note that the salary information is a general guideline only. Anoplate considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Due to the nature of this position, candidates must be U.S. Persons as defined by ITAR (U.S. citizens, lawful permanent residents, or individuals granted asylum/refugee status) and Anoplate reserves the right to require documentation to support these regulations prior to your hire date. Anoplate appreciates your interest in our company as a place of employment. Anoplate is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Train department personnel in use of facilities and equipment. Train department personnel in use of core scientific instruments housed in the BMB & Upstate Cancer Center Molecular Interactions and Drug Screening Core as well as the Nuclear Magnetic Resonance Facility at SUNY ESF. Ensure proper operation of assigned equipment facilities and instruments, these include ensuring continuity of service contracts, monitoring service contracts and arranging repair. Oversee all department tissue culture rooms including training personnel to use biosafety cabinets and equipment, coordinating cleaning of incubators and biosafety cabinets, ensuring equipment is inspected annually. Oversee department fluorescence microscope. Ensure all users are trained. Maintain operation of microscope Perform laboratory research and support departmental research. Incumbents will design and perform their own experiments, analyze data and write manuscripts. Will also provide skilled, specialized assistance to faculty, staff, students, and various publics in instructional research, library services, and other research and education related programs or projects Communicate with other departments, physical plant, purchasing, contracts and all shops (electrical, plumbing, locksmith, etc) as needed. Minimum Qualifications: Bachelor's degree in Biochemistry, Molecular Biology or related field and two years of research experience Preferred Qualifications: Masters or PhD in Biochemistry or related field Work Days: Monday through Friday Days Message to Applicants: Recruitment Office: Human Resources Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.

DISTINGUISHING CHARACTERISTICS The work involves responsibility for the implementation, maintenance, and upgrading of software for local area networks (LAN) and computer applications software. An employee in this class installs, operates, and maintains personal computer software. Supervision is received from an Administrative Superior. Performs related work as required. Does related work as required. Hiring Range - $49,383 - $57,129 Full Salary - $49,383 - $62,966 This position is an Open-Competitive Onondaga County Civil Service position and if hired, continued employment will be contingent on qualifying for, successfully passing, and reachability off the applicable Onondaga County Civil Service Exam. After a conditional offer of employment, a favorable background check, verification of education and work history, and illegal drug screening must be completed prior to starting employment. Proof of identity and legal work authorization will also be required. TYPICAL WORK ACTIVITIES Install, upgrade, and maintain software on LAN workstations and stand-alone personal computers. Evaluate and recommend software purchases based on organizational needs. Troubleshoot and resolve software application issues on personal computers. Provide support via phone and email for software application inquiries and issues. Guide and assist users in the effective use of personal computers and software applications. Create and prepare presentation materials using various software packages. Assist with the mass duplication of software as necessary. Facilitate data transfer using modern data storage solutions. Develop user documentation for electronic office and administrative software applications. FULL PERFORMANCE, KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS Proficient in the use and operation of personal computers and related peripheral devices. Familiar with current office terminology, procedures, and software applications. Ability to integrate purchased software with existing systems. Competent in operating personal computers and peripherals efficiently. Strong ability to follow both oral and written instructions accurately. Capable of planning and conducting computer training sessions for users. Skilled in instructing others on the use and customization of personal computers and software. Experience in database and software migration to new operating systems. Excellent teamwork and interpersonal skills. MINIMUM QUALIFICATIONS Open Competitive Graduation from a regionally accredited or New York State registered college or university with a Baccalaureate Degree in Computer Science or a closely related field; or Graduation from a regionally accredited or New York State registered college or university with an Associates Degree in Computer Science or a closely related field, and two (2) years of experience, or its part time equivalent in the implementation and upgrading of software using a personal computer or peripheral equipment as a primary job function; or, Four (4) years of work experience, or its part time equivalent, in the implementation and upgrading of software using a personal computer or peripheral equipment as a primary job function; or An equivalent combination of education and experience as described above.

Job Title GIS Technician - Intern (Student) - Spring 2026 Department Facilities Management Office Job Description/Duties * Will be given multiple GIS projects * Must be able to manage multiple projects * Must be able to complete priority projects in a timely fashion Days/Hours Needed Up to 15/hours per week Campus Location/Bldg. Whitaker Hall Required Qualifications * Must be a current SUNY Cortland student * GIS Minor * Ability to meet or exceed project requirements * Self motivator * Looking to gain practical experience Preferred Qualifications * GIS Major * Facilities Management Office experience (Infrastructure/Space Management) * ESRI Web Apps/Mobile Apps experience Physical Demands Some field data collection as required Special Conditions for Eligibility Contact Name(s) & Email(s) Adam Levine ************************ Salary Grade A-$16.00/hr. Salary Posting Detail Information Posting Number SA25071 Review Start Date Open Date 01/12/2026 Close Date Open Until Filled No Special Instructions to Applicants