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Technical assistant jobs in Syracuse, NY

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  • Analyst, Desktop Support - - IT Infrastructure - Full Time (On-site, Cortland)

    Guthrie 3.3company rating

    Technical assistant job in Cortland, NY

    is 100% on-site in Cortland, NY The Analyst, Desktop Support is responsible for the maintenance, installation, repairs and overall support of desktops, laptops, tablets, mobile devices and IoT medical devices to support critical healthcare operations across The Guthrie Clinic (TGC). The Analyst documents, upgrades and/or replaces hardware and software as required. This position will work together with the Help Desk and Network Operations Center (NOC) staff as appropriate to determine and resolve problems. Experience: Preferred one to three (1 to 3) years of experience on a desktop support services team; healthcare experience preferred. Proficiency in operating systems (e.g., Windows, mac OS, iOS, Android) Experience specifying, troubleshooting, and maintaining Microsoft compatible end‐user computing platforms and peripherals running Microsoft Windows Operation Systems including Windows 10 and Windows 11. Experience migration operating system versions and updating desktop images. Knowledge in Microsoft O365, Patch Management, anti-virus and inventory management tools. Excellent knowledge of computers and peripherals. Working knowledge of configuring and troubleshooting iOS and Android-based mobile devices. Strong customer service orientation, good written and oral communication skills, self-motivated and directed. Working knowledge of managing tickets, follow-up actions and close issues. Ability to work in a fast-paced environment, manage user expectations and potential risks. Experience with patch management software. Basic understanding of LAN/WAN network infrastructure technologies. Basic understanding of security technologies including firewalls and antivirus. Experience with ITSM functionalities such as change control, CMDB and ticketing systems. Basic understanding of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations. Experience with resolving multiple issues simultaneously. Education: Bachelor's degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience. Licenses/Certifications: Preferred certifications include CompTIA A+. Essential Functions: Responsible for installation and maintenance of desktop, laptops, tablets, mobile devices, printers and peripheral hardware. Perform preventative maintenance on hardware. Test and plan the deployment of new operating system releases, vendor patches and commercial software releases. Develop and document standardized user processes and procedures; “how-to” documentation. Provides proactive and advanced troubleshooting and analysis. Understands and accounts for interactions between technologies and applications. Responsible for maintaining ticket status and resolution information in ticketing system. Accountable for meeting established performance metrics which will be used in performance evaluations. Participates in on-call support rotation as specified by management. Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.) Promotes the use of TGC's PMO methodology and standards to manage IT initiatives. Demonstrate commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations. Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC. Performs related duties as assigned and unrelated duties as requested. Other Duties: Other duties as assigned Pay range min $26.88/hr max $41.94/hr About Us Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
    $26.9-41.9 hourly 4d ago
  • Technical Support Specialist

    Technical Support Specialist

    Technical assistant job in Syracuse, NY

    Help protect life and property at Rapid Response! Rapid Response Monitoring is searching for a passionate problem-solver to join our fast-paced Technical Services team. As our frontline Technical Support Specialist, you will be ensuring our customer alarm and fire systems run smoothly 24/7. Your expertise will directly impact their safety and peace of mind, making every day a rewarding experience. Salary Range $60,000 - $80,000 per year, based on experience Hours Various (5:00am-5:00pm; 12:00pm-9:00pm) Responsibilities Thrive in a dynamic environment: work independently and collaboratively in a fast-paced support center, solving problems under pressure Troubleshooting guru: diagnose and resolve technical issues related to customer alarm and fire systems, ensuring their seamless operation Communication expert: clearly communicate via phone, email, chat, ticketing system or in person complex technical concepts to customers or staff members, fostering trust and exceeding expectations Documentation: recording and tracking customer issues, solutions, and interactions for future reference Customer Focus: prioritizing customer satisfaction and ensuring a positive experience Manufacturer and Product Knowledge: Staying up to date with industry manufacturers and RRMS products and services Make a difference: monitor our network and applications proactively to ensure 24x7 availability of our critical systems Basic Qualifications Associate s degree, two (2) years of IT experience, or equivalent military experience Experience in high-volume technical support role Proficient computer skills and applications (i.e., typing, Word, Excel, Ticket Systems, Web Applications) Many of our positions require an extra level of screening to obtain Department of Defense security clearance What awaits you at Rapid Response Medical, Dental, Vision, and 401k Paid vacation and sick time Wellness Program + Wellness DAYS OFF Internal advancement opportunities The opportunity to make an impact on communities across the country every day About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether it s a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid! Located in Franklin Square, Rapid Response prides itself as a newly remodeled state-of-the-art facility containing ultra-modern technology. From touch-free entrances and continual sanitization to iPad break rooms and comfortable lounge areas, our employees enjoy a pristine and contemporary work environment. Additional Information Rapid Response offers competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at ****************************** Rapid Response is an Equal Opportunity Employer. INDRR4
    $60k-80k yearly 54d ago
  • PC Support Technician

    Suny Upstate Medical University

    Technical assistant job in Syracuse, NY

    Install, troubleshoot and repair PC hardware and software applications. Installations include new devices, departmental moves and migrations from existing computers. Research and resolve hardware and software problems as necessary. Troubleshoot connectivity problems with client devices, network printers, files servers and host systems. Minimum Qualifications: Bachelor's degree and a minimum of one year of experience to include PC support and customer service or equivalent combination of education and experience, plus excellent interpersonal skills required. Preferred Qualifications: Experience working in a healthcare setting preferred. Work Days: Monday - Friday 8am - 4:30pm Message to Applicants: Recruitment Office: Human Resources
    $44k-77k yearly est. 56d ago
  • IT Technology Support Analyst - Onondaga Community College

    Onondaga Community College 3.8company rating

    Technical assistant job in Syracuse, NY

    BROAD FUNCTION The IT Technology Support Analyst provides general hardware, software and printer technical support; formulates internal team processes and procedures; facilitates and performs work order requests; and responds to customer support via face-to-face and through various technological methods. This position is responsible for implementing state of the industry operational efficiencies and effective project management and customer support. MAJOR RESPONSIBILITIES * Provide IT support to the College's broad community, working directly within the IT Services team. Responsibilities include technical analysis, troubleshooting, end-user assistance, project coordination, and implementing process improvements. * This position provides technical support and administration to the following areas: * Standardized PCs, laptops and printers * Mobile devices/wireless network connectivity * Standardized software applications and operating systems * Standardized computing image development * Configuration management systems * Directory services * General departmental data systems * General departmental software systems * Departmental CRM systems * Effectively serves as a project lead for specific IT projects and implementation plans. * Conducts thorough and extensive research focused on the development of future IT projects in support of IT departmental goals and objectives. * Conducts proper and professional management practices being mindful of appropriate business principles. * Stays current with general technology trends and emerging technology as required by the college and department. Requirements: MINIMUM QUALIFICATIONS * Bachelor's degree in Information Technology or a related field from a regionally accredited college, university or foreign equivalent, plus a minimum of three (3) years of related work experience; or an equivalent combination of education and experience. PREFERRED QUALIFICATIONS * Experience with Microsoft Configuration Manager and Microsoft Intune * Proficiency in Microsoft 365 administration and support * Background in Group Policy creation and implementation * Experience supporting mac OS devices and administration via JAMF * Familiarity with Advanced Threat Protection solutions * Industry certifications such as: * CompTIA A+ * Microsoft Certifications (e.g., MCSA, MCSE, or equivalent) * Help Desk Institute (HDI) certifications KNOWLEDGE, SKILLS AND ABILITIES Proficient technical knowledge related to PC hardware/software, printer hardware, and supporting administrative systems * Ability to develop new and innovative processes in support of continuous improvement * Strong oral and written communications skills * Proven ability to successfully operate within a customer service framework * Proven ability to successfully complete multiple projects within scope, budget and schedule. * Experience with operational change and problem management procedures * Knowledge and experience in project management principles and practice * Ability to work in and embrace a team-focused environment * Excellent interpersonal and customer service skills * Flexibility to adapt and thrive in a progressive and changing work environment Additional Information: * Salary range is: $44,000 - $55,000, commensurate with credentials and relevant experience. * Onondaga Community College offers a generous and competitive benefits package including: * New York State Local Retirement System (pension) or an Optional Retirement Plan (401a). * Excellent health, dental, and vision insurance plans (qualifying domestic partner included). * Onondaga Community College participates in the Public Service Loan Forgiveness program for eligible borrowers. Application Instructions: * To be considered, please submit a resume and cover letter at time of application. * The three (3) references listed on the application must be professional references, one of which must be a current or former supervisor. Finalists will be contacted prior to references being checked. * Offers are contingent upon the completion of a background check, and official transcripts are required upon hire. Please contact ************** if you have questions
    $44k-55k yearly Easy Apply 15d ago
  • Quoting Technical Assistant

    Anoplate 3.7company rating

    Technical assistant job in Syracuse, NY

    Do you have excellent organization and problem- solving skills, with a passion for delivering high- quality solutions to customers? Would you like to work for a stable, growing company? This may be the role for you! Anoplate is seeking a self- motivated, detail oriented Quoting Technical Assistant to join our team! The Quoting Technical Assistant is responsible for administrative support to quoting activities within the sales/quoting, Customer Service, and Pricing departments, including performing data entry, preparing quotes, answering phones, emails, interacting with customers and other various office duties. In This Role You Will: * Perform various clerical functions in support of the Sales & Quoting Department as necessary. * Processing incoming Requests for Quotes (RFQ) and entering customer specifications per the guidelines established in the flow chart. * Organize and assist in the flow of quotes through the department. Respond to customer inquiries regarding status of quotes and ensure customers quotes move through the process efficiently. * Ensure that quotes are entered accurately. * Basic knowledge of reading blueprints is preferred. * Answer incoming customer calls/questions, provide Quote status updates. * Contribute to team effort to meet Quoting response metrics Scorecard. * Participate in Pricing / Quoting team Level 10 meetings. * Perform other duties as assigned and required. Requirements Your Knowledge, Skills and Abilities: * A minimum of a High School Diploma or GED is required. * Associates degree preferred with one (1) year of experience working in an administrative capacity. * Efficient typing and ability to use various computer applications in the Windows environment, to include MS Office. Ability to read blueprints is desired. About Us: For over 65 years, Anoplate has provided metal finishing solutions in the aerospace, medical, military and high-end plating industries. This has been accomplished by a dedicated, well trained and talented workforce. At Anoplate our values drive our decisions. Anoplate is privately owned and operated and has a family friendly culture with many learning and growth opportunities. Our Facility and processes are certified to world class quality and environmental standards. Anoplate is ISO 9001 and 14001 certified, Nadcap accredited and has Environmental Management System certification approvals with numerous fortune 500 companies. Work-life, Culture & Perks: Our core belief is to fulfill the needs of our employees in order to meet the needs of our customers. Anoplate relies on the personal success of our employees, we offer competitive pay with performance and skills acquisition-based increases and more! * Well-Being: Comprehensive Medical benefits with zero premium cost dental coverage, Health Savings Account with company contribution, Enhanced Long and Short-Term Disability, Complimentary Wellness Programs, Employee Assistance Program, & 401(K) Savings Plan with Company Match and Immediate Vesting * Home & Family: Work Life Balance, Paid Holidays, Paid Vacation & NY State Paid Sick Leave, My Better Benefits Savings Membership (Discounts on cell phones, movie tickets, travel & more!) * Work Life: Catered lunches, family holiday events, employee appreciation activities, community culture & amazing co-workers * Growth & Training: Skills development & opportunities to climb the career ladder Please note that the salary information is a general guideline only. Anoplate considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Due to the nature of this position, candidates must be U.S. Persons as defined by ITAR (U.S. citizens, lawful permanent residents, or individuals granted asylum/refugee status) and Anoplate reserves the right to require documentation to support these regulations prior to your hire date. Anoplate appreciates your interest in our company as a place of employment. Anoplate is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $26k-41k yearly est. 60d+ ago
  • IT Help Desk Support Engineer

    The Garam Group

    Technical assistant job in East Syracuse, NY

    Job Description Helpdesk Support Engineer We are looking to expand our team of superstars. At The Garam Group, we believe happy employees lead to happy clients. This is why our driving principles are to provide a fun and dynamic work environment where customer service is job number one and why we only hire the most talented people in the industry. While we have a wide array of backgrounds and work experience, everyone at The Garam Group shares one common trait - a passion for creating that "WOW!" experience for our clients. If you possess a fierce commitment to customer support and have a work ethic to match, we believe we have an environment in which you will thrive. Become part of a team built on: Integrity - Doing the right thing even when no one is watching. Dedication - Taking ownership and seeing things through to completion. Positive Attitude - Approaching every situation with an optimistic attitude. Team Oriented - Always working together for the betterment of each individual and the organization. Fun - Taking ourselves less seriously and laughing often. Position: As a Helpdesk Engineer you will be a member of a team that fields incoming support requests, manages ticket queues and works with clients over the phone to provide outstanding technical support. Duties: This position will include the following duties at a minimum: Manage tickets using our ticketing system (Autotask) Manage endpoints using AEM (Autotask Endpoint Management) Remote support Monitoring Reporting Backup monitoring Workstation & laptop builds New phone configurations Phone deployment assistance Antivirus system management Behind the scenes work for clients On-site support for large office moves / configurations On call rotation The successful applicant will possess the following skills: A “Customer First” philosophy and mindset. If you don't like serving people and cheerfully solving their problems, this is probably not the job for you. The ability to be punctual. Someone who believes that early is on time and on time is late. The unusual ability to be obsessively detail oriented. The ability to cheerfully take ownership of any problem. The ability to design and execute a plan. The desire to have a professional and polished image. The ability to write and speak clearly and to be able to explain complex topics simply. The discipline to maintain strong documentation. You must: NOT be a job hopper. We are looking to invest in you and have a long term successful relationship for BOTH of us. Have a good reliable vehicle. Compensation is dependent upon experience and is higher than market standards. Certifications are nice but experience reigns supreme. You won't have to leave us to get ahead. Our high performers stick with us and grow with us. We have fun and believe in providing a great work environment for our people. If you don't have much practical experience, if you aren't fun to be around, if you can't stand up to pressure, if you are not looking for a long-term thing, then you probably should not accept an interview. Additional information: Compensation is dependent upon experience and is higher than market standards. Certifications are nice but experience reigns supreme. You won't have to leave us to get ahead. Our high performers stick with us and grow with us. We have fun and believe in providing a great work environment for our people. If you don't have much practical experience, if you aren't fun to be around, if you can't stand up to pressure, if you are not looking for a long-term thing, then you probably should not accept an interview. Requirements Three years of experience working in technical support is preferred, however, if you have the ability, integrity and capacity to join our team we are willing to hire and train you for success. Benefits Employer provides the following benefits Health Insurance Dental Insurance Long-term disability insurance Retirement account
    $44k-77k yearly est. 27d ago
  • Tier 1 Help Desk Technician

    Usherwood Office Technology 3.8company rating

    Technical assistant job in Syracuse, NY

    The IT Help Desk Technician is a key member of the Usherwood team for providing support for all managed IT clients. As a Microsoft Gold Partner, the position provides end user support for diverse IT challenges from computer hardware and application issues to mobile devices. Duties and Responsibilities Respond to service tickets placed from our customers regarding Managed IT services (desktop, tablet, and mobile device support, offline servers, software updates, virus removal) Identifies, researches, and resolves technical problems of moderate complexity. Responds to telephone, email, and on-line requests for technical support. Documents, tracks, and monitors the client's problem using applicable systems and tools. Coordinate with other teams or departments to resolve service tickets Assist in the delivery and onboarding of Managed IT services Escalate unresolved issue to Tier II support level Core Competencies Teamwork Interacts with people effectively. Able and willing to share and receive information. Co-operates within the group and across groups. Supports group decisions and puts group goals ahead of own goals Motivation Displays energy and enthusiasm in approaching the job. Commits to putting in additional effort. Maintains high level of productivity and self-direction. Problem Solving Analyzes problem by gathering and organizing all relevant information. Identifies cause and effect relationships. Comes up with appropriate solutions. Skills and Qualifications Education and Experience Associates Degree in either Computer Science or IT is preferred Minimum one-year experience in a technical support or help desk center is preferred CompTIA A+ Certification is preferred Skills Knowledge of Microsoft windows operating systems, mobile devices and printers/scanners, Microsoft Office Suite, and ticketing system applications Ability to prioritize and multitask assigned issues in a fast-paced work environment Positive attitude of customer service and integrity Must be able to communicate with customers in a professional manner Demonstrated problem troubleshooting, root cause and resolution skills
    $34k-53k yearly est. Auto-Apply 51d ago
  • Technical Support Intern

    Chobani 4.8company rating

    Technical assistant job in Rome, NY

    The Technical Support Internship will allow the successful candidate to enhance their real-life experiences and learn modern skills in the field they are studying. Our I.T. Team troubleshoot and resolve issues with desktop software and hardware, printers, networks, telephones/voice systems and other related equipment consistent with Chobani's IT standards leveraging KCS practices. Responsibilities * Provides excellent IT support to employees by fulfilling requests and troubleshooting intermediate issues both remotely and onsite * Provides guidance to employees in a user-friendly, professional manner and may include one-on-one training as needed * Resolves and addresses issues related to windows PC's, security authentication, Mac's, mobile devices, virus/malware removal * Documents work performed in JIRA system using a prescriptive and detailed KCS methodology * Makes recommendations to improve current troubleshooting approaches and request processes by documenting work using KCS methodology * Proactively identifies and escalates issues based on observed trends to the team and members of management Requirements * Pursuing or recently completed a degree in Computer Science, Information Technology, or a related field * 0-2 years of related IT/tech systems experience * Ability to work independently in a fast-paced environment * Strong interpersonal skills, a team focus, and the ability to work in cross-functional teams * Effectively prioritize and execute tasks conforming to shifting priorities, demands and timelines * Must display a passion for the Chobani brand * Must possess a strong work ethic, and be an enthusiastic team player * Ability to be on-site in Rome, NY 5 days a week About Us Chobani is a food maker with a mission of making high-quality and nutritious food accessible to more people, while elevating our communities and making the world a healthier place. In short: making good food for all. In support of this mission, Chobani is a purpose-driven, people-first, food-and-wellness-focused company, and has been since its founding in 2005 by Hamdi Ulukaya, an immigrant to the U.S. The Company manufactures yogurt, oat milk, and creamers - Chobani yogurt is America's No.1 yogurt brand, made with natural ingredients without artificial preservatives. Following the 2023 acquisition of La Colombe, a leading coffee roaster with a shared commitment to quality, craftmanship and impact, the Company began selling cold-pressed espresso and lattes on tap at cafés nationwide, as well as Ready to Drink (RTD) coffee beverages at retail. In 2025, Chobani acquired Daily Harvest, a modern brand offering consumers nutritious, delicious and convenient ready-to-make meals. Chobani uses food as a force for good in the world - putting humanity first in everything it does. The company's philanthropic efforts prioritize giving back to its communities and beyond. Chobani manufactures its products in New York, Idaho, Michigan and Australia, and its products are available throughout North America and distributed in Australia and other select markets. For more information, please visit *************** or follow us on Facebook, Twitter, Instagram and LinkedIn. Chobani is an equal opportunity employer. Chobani will not discriminate against any applicant for employment on any basis including, but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military and/or veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification protected by federal, state, and local laws. Chobani provides a comprehensive benefits package, including medical, dental, vision coverage, disability insurance, health savings account, flexible spending accounts, and tuition reimbursement. To help save for the future, all employees are eligible for a 401k match of 100% on up to 5% of eligible pay. To support growing families, we provide fertility and childcare assistance, and 12 weeks of parental leave at full pay after six months of continuous employment. In addition, we provide wellness resources which include an employee assistance program, fitness discounts, a wellness reimbursement, on-site gym access (certain locations) and a monthly wellness newsletter to connect you with resources and timely information. We offer various types of paid time of including: starting at 70 hours of paid time off, 11 holidays, paid volunteer time off and military service leave.
    $32k-39k yearly est. 15d ago
  • Student Internship Diesel Technician

    Milton Cat 4.4company rating

    Technical assistant job in North Syracuse, NY

    You have challenged yourself in an academic field and are ready to take that challenge to the next level. Internships give you an opportunity to gain valuable, hands-on experience that lets you put your education to work. Our openings are designed to fit into your school schedule, to see Milton CAT from the inside and decide if it's the place to launch your career. Each year, we hire internships for a variety of positions at our locations throughout New England and upstate New York. There are opportunities to apply your knowledge in areas that include finance, marketing, operations, warehousing and equipment repair and service. Interns have opportunities to be exposed to all facets of the business. This internship is being offered for either winter break 2025 or summer break 2026 and will be working in our Earthmoving & Compact Equipment Service Department. Pay: $20.00/hr. Interns are considered valuable members of our team, and therefore earn benefits including: * Real world experience * Competitive salaries * Consideration for full-time employment when you graduate Qualifications * High school diploma or GED equivalent. * Must be currently enrolled as a student in a public, private or accredited academic institution majoring in a diesel or heavy equipment program. * Knowledge of diesel engine, electric generator, power distribution and associated equipment. * Fast learner with a 3.0 or higher GPA on a 4.0 scale. * Excellent computer and related software skills (Microsoft Word, Excel, Outlook). * Excellent communication and interpersonal skills. * Demonstrated leadership ability, and team-building skills are all advantages. * Organization and time management skills. * Versatility and the flexibility to adapt to new situations are essential. * Able to commute to work location on a daily basis. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.
    $20 hourly Auto-Apply 60d+ ago
  • Technical Specialist - Energy Efficiency Testing

    Intertek Testing Services Na Inc.

    Technical assistant job in Cortland, NY

    Technical - Energy Efficiency Testing Intertek, a leading provider of ATIC (Assurance, Testing, Inspection, and Certification) Services, is looking for an Technical Specialist - Energy Efficiency Testing to join our Electrical team in Cortland, NY. Intertek's Electrical business line applies more than 100 years of product testing expertise to quickly and efficiently help clients meet safety, performance, environmental and quality requirements for every market. Spanning a wide range of industries such as Medical, Lighting, Renewable Energy, HVACR, Appliances & Electronics, Hazardous Locations, Industrial Equipment, Life Safety & Security, IT & Telecom Equipment, Intertek's global network of laboratories employ world-class experts in their fields who deliver quality, accurate testing and certification that continually exceeds our clients' expectations and helps to clear a path for their product's success. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Intertek is continually innovating and evolving to reduce risk for consumers, brands, and organizations in every sector around the world. Our purpose: Bringing quality, safety, and sustainability to life. What are we looking for? This Technical Specialist position is responsible for independently performing testing and evaluation on a variety of products to the provisions of U.S., Canadian and other international product safety standards; writing reports; and communicating with clients.This position is not eligible for immigration sponsorship Salary & Benefits Information The salary range for this position is $68K - $75K. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons. In addition to competitive compensation packages, Intertek employees are eligible for a variety of benefits including paid time off (PTO), paid holidays, paid parental leave, medical plan options, dental, vision, life, and disability insurance, a 401(k) plan with company matching, tuition reimbursement, and more. What you'll do: Listed examples are illustrative, and representative of the tasks required of this position and are not intended to be complete or exclusive. Duties may include the following: Read and determine applicability of national codes and standards clauses for the EUT (equipment under test). Set up and operate EUT; perform and document simple repairs on EUT as needed. Follow sample handling procedures, ensure that sample is logged into and out of the system. Move equipment as needed through the facility. Properly package sample for shipment with S&R department assistance. Set up and operate standard test equipment including, but not limited to spectrum analyzer, oscilloscope, multi-meter, dielectric strength tester, ground continuity tester, digital multi-meter, surge generator, over-voltage tester, environmental condition chambers, articulated probes. Use hand tools to build / calibrate test fixtures. Perform electrical and mechanical testing of products in accordance with standards. Compile test results, analyse data, and product description information into report templates and shells. Submit report to reviewer for final approval. Communicate project status and test results to client, sales personnel, and management throughout testing. Within policy guidelines, identify, properly document, and recommend engineering judgments. Perform other duties as required. This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties. Minimum Requirements & Qualifications: Bachelor's degree in science, technology, or similar degree, or the equivalent in terms of education, experience and/or training 0+ directly related experience Must be self-motivated and able to work independently in a fast-paced, multi-tasking environment Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables Valid unrestricted driver's license and reliable driving record (required) Travel up to 25% as business dictates Applicants will be required to complete an I-9 to verify their eligibility to work in the U.S. Applicants must reside in and be able to legally work in the United States. Preferred Requirements & Qualifications: Bachelor's degree in any other engineering field, or the equivalent in terms of education, experience and/or training; experience (6+ years) Demonstrated experience with U.S., Canadian, and other international product safety standards, i.e., ANSI, CSA, UL, EN, IEC Prior project management experience Intertek Total Quality Assured Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth. Intertek is a drug-free workplace. For certain safety-sensitive roles, a pre-employment drug screen will be required. Based on local law and legislation, marijuana may be included in that screening. Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed. We Value Diversity Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email ******************* or call ************** (option #5) to speak with a member of the HR Department. #LI-AR1 *Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.
    $68k-75k yearly 1d ago
  • Technical Internships - Summer 2026

    Clough, Harbour & Associates, LLP

    Technical assistant job in Syracuse, NY

    Join Us: Finding a better way. It's what we do, in creating solutions, helping people, and improving our world. Imagine yourself at CHA, tackling some of the world's most critical challenges - around clean water, safe roads, efficient energy, resilient power sources, and buildings. Imagine yourself contributing your skills and passion to creating a world that is more sustainable, more diverse, and one that leans forward towards a better future. Our people are approachable, caring, down to earth, plugged in, and hands-on. They are skilled, thoughtful, and innovative. Can you imagine yourself here? CHA is looking for someone with your passion to join our 2026 Summer Internship Program! If you are earning your degree in Architecture, Project Management, or other technical field, and are interested in an internship working in one of our many business lines, apply today to join us in finding a better way. What You'll Do: CHA's Internship Program will ensure you are ready to make the transition from student to professional. Over our 10-week program, you will have plenty of opportunities to connect with people who will help you on your career journey. You will connect with your peers through group projects, planned social events, and working alongside one another in the office or field. You will connect with professionals across the business, collaborating on a company projects and important work that will have a real, positive impact on the world we all live in. The connections you make during your CHA Internship can play a critical role as you complete your studies and transition into your professional career. The Internship Program here at CHA aims to prepare students for the professional working environment through opportunities to work as part of a team, developing the planning skills to effectively balance work demands with your personal life, and figuring out how to navigate different personalities to ensure team success. Our program is more than just an internship; you will learn about yourself; identify your career passions and go after them. As a CHA Intern you will experience working in your field - there is nothing like real world experience! An internship with CHA will help you clarify and bring into focus your future career goals, it will give you the opportunity to try new things, explore and discover what you want for your future. So, join us for summer 2026; let's find a better way together! Want to learn more about how CHA is finding a better way? Visit us online at CHAsolutions.com What You Bring: * Working towards a technical degree * Attending a full time matriculated and nationally accredited Bachelor or Graduate program. * Completed one full year of college (rising sophomore). * Candidates going into their junior or senior year of college are preferred. * May 2026 graduates will not be accepted for CHA's Internship program. * Experience with Microsoft Office required. * Experience with AutoCAD preferred. * Must possess the ability to work in a team environment. * Good oral and written communication skills required. Culture/EEO Statement: At CHA, we work every day to create solutions, help people, and improve our world, committed to creating and fostering excellence in our diverse and highly talented teams. Our teams continually strive to find better ways - always searching, never settling - to achieve extraordinary results. Our values around hiring, training, and community engagement reflect a company culture that is inclusive and forward leaning, always pushing the limits of what is possible. We as an organization celebrate the values of inclusion and equality, and advocate for the full participation of all people in an environment free of discrimination. To support these values, we invite all qualified applicants to be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability, protected veteran status, or any other characteristic protected by law.
    $33k-48k yearly est. Auto-Apply 60d+ ago
  • Nuclear Technical Intern - Oswego, NY (Nine Mile Point site) (Associates Degree)

    Constellation 4.4company rating

    Technical assistant job in Oswego, NY

    At Constellation, a freshly independent and Fortune 200 company, we're providing the energy and services to transform our future. Combining next generation technologies and product offerings with the country's lowest carbon generating fleet, our company is purpose-built to meet the challenges of the climate crisis. Constellation has been the leader in clean energy production for more than a decade. Now we're speeding delivery of low-carbon or no-carbon power to help families, communities, governments, and businesses meet their sustainability and decarbonization goals. Constellation provides 10 percent of total clean power and 22 percent of clean baseload power in the United States and is the leading competitive retail supplier of energy products, services and clean energy solutions. The race is on to confront climate change, and no company is more ready to meet that challenge. We are committed to advancing diversity, equity and inclusion and believe in attracting, retaining and advancing employees who will best serve and represent our customers, partners and communities. We provide a workplace that ensures mutual respect, where each individual has the opportunity to grow and contribute at their greatest potential. Constellation will provide you the tools and resources you need to design, build and power a successful career. Join us as we accelerate the transition to a carbon-free future. Energize your career with Constellation. We are currently seeking highly motivated students for Summer Internships for 2026 to work for our Nuclear Technical teams located in multiple locations. These paid internships will last approximately 10 weeks from June 1, 2026 - August 7, 2026. As a Summer Intern within our Nuclear Technical team, you will focus on gaining real-world hands-on experience within our nuclear plants. Interns work under the direction of the below teams depending on their major: + Maintenance: + Electrical Maintenance + Mechanical Maintenance + Instrumentation & Control Maintenance + Operations Historically, intern projects have included: + Heat Exchanger Maintenance + Pump Rebuilding + Valve Packing Replacement + Station battery testing + Large Transformer Oil Sampling + Motor Testing Location: Oswego, NY (Nine Mile Point site) As a Constellation Intern you will: + Gain meaningful job experience by working closely with experienced professionals who are passionate about your growth and development. + Explore a variety of tasks and departments, helping you to better understand your strengths and interests. + Consideration for employment after the pending performance and business needs. + Benefit from mentorship opportunities that guide your professional growth and provide valuable insights into your chosen field. + Contribute to a growing company that is leading the charge in the sustainability space, making a positive impact on the world. + Shape your career goals by connecting with industry leaders and building a strong professional network. Qualifications: + **Currently enrolled in an associates degree program** in Operations Engineering and Technician, Electric Power Generation Technology, Energy Technology, Nuclear Technology, Electrical Engineering Technology, or similar programs + Ability to obtain Nuclear Unescorted Access + A track record of outstanding academic performance + Eagerness to contribute to a team-oriented environment. + Ability to work creatively and analytically in a problem-solving environment + Excellent leadership, communication (written and verbal) and interpersonal skills **Constellation will not be providing visa sponsorship for this position now or in the future. You must have the ability to lawfully work in the United States without a need for current or future visa sponsorship.** Constellation is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.
    $32k-38k yearly est. 60d+ ago
  • Technical Support

    Human Hire

    Technical assistant job in Vernon, NY

    HumanHire is partnering with a fast-growing, medium-sized medical products manufacturer to hire a Technical Support Representative. This is a full-time, in-office role ideal for someone with at least 5 years of customer service experience-especially in technical support or handling product returns. The ideal candidate is upbeat, organized, and thrives in a supportive, people-first environment. Job Responsibilities: • Troubleshoot and resolve technical product issues with customers • Respond to inbound calls and process returns through company software • Follow up to ensure returns are completed accurately and on time • Take full ownership of return processes from start to finish • Maintain a high level of product and technical knowledge • Deliver an exceptional customer experience with a “can-do” attitude Requirements: • Minimum 5 years of customer service experience • Strong communication and follow-up skills • Ability to manage and resolve issues independently • Comfort working in a collaborative, small team setting Preferred Skills: • Experience supporting medical or technical products • Familiarity with CRM or returns processing systems • Prior experience in a manufacturing or healthcare setting
    $43k-73k yearly est. 3d ago
  • Technical Support Technician

    Americu Credit Union 3.9company rating

    Technical assistant job in Rome, NY

    Technical Support Technician Location: 231 Hill Road, Rome, NY 13441 Pay Rate: $24.63/hour to $30.78/hour, actual rates will depend on experience. Who Are We? AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond. For 75 years we have been committed to our members, our employees, and our communities. In 2025, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide! The Position: AmeriCU Credit Union is in search of a Technical Support Technician who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. As, Technical Support Technician you will act as a central point of contact for all staff regarding questions or problems pertaining to the services delivered from the Member Technology Services Division. Review, analyze, and evaluate information technology systems operations and maintain knowledge of commonly used concepts, practices, and procedures. What You'll Do: As a Technical Support Technician your primary responsibilities will include: Serve as first point of contact with customers to respond to telephone and electronic requests for support as part of the Support Desk; typical issues include password resets, application functionality questions, basic user training, role based access, equipment troubleshooting and processing and/or completing access requests. Provide exemplary customer service while ensuring the on-going maintenance and development of positive customer relationships with team members and end- users. Escalate tickets as necessary while maintaining overall issue ownership. Responsible for multiple applications user account creation, deletion and modification. Escalate any task to the 2nd level with administrative credentials to complete the request as necessary. Enter, monitor and update support desk tickets in the Tracking system to track progress and resolution of customer issues. Ensure that issues are correctly documented in the support desk ticketing system application. Contact vendors directly with performance or outage issues and provide feedback to the vendors during the investigative phase. Relay information back to the appropriate department and document in the Tracking system. Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Competitive rates on our Medical, Dental and Vision plans Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU's High Deductible Health plans Paid Holidays Paid Time off - Vacation, Personal or Sick and Birthday Employee Appreciation Events 401(k) Matching after 1 year of employment Employee Assistance Program Tuition Reimbursement for Full-time employees after 1 year of employment Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees Enhanced Short Term Disability - at no cost to you! Get to know us more by clicking on the links below. See why YOU should choose AmeriCU! ***************************************** ************************************
    $24.6-30.8 hourly 48d ago
  • Biomedical Technician Internship

    Trimedx 4.6company rating

    Technical assistant job in Newark, NY

    If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance. Everyone is focused on serving the customer and we do that by collaborating and supporting each other Associates look forward to coming to work each day Every associate matters and makes a difference It is truly a culture like no other - We hope you will join our team! Find out more about our company and culture here. *Candidates must be local to Newark or Clifton Springs NY* Summary The TRIMEDX Biomedical Engineering Intern gains on the job training by shadowing experienced clinical engineers, biomedical engineers, lab engineers, and radiology engineers under the close supervision of TRIMEDX management. Duties include understanding the typical day of an engineer and how to work in a hospital environment, how to respond to service calls, balancing workload, documentation of repairs and Preventative Maintenance (PM) Work Orders, vendor management, learning how to calibrate equipment, troubleshooting techniques for various types of equipment, preventive maintenance procedures, electrical safety, and how to repair equipment. In this position, you will perform preventative maintenance procedures, inventory validation, and have the opportunity to work alongside experienced technicians in a real-time service environment. Responsibilities Gain on the job training by shadowing experienced clinical engineers, biomedical engineers, lab engineers, and radiology engineers under the close supervision of TRIMEDX management. Understand the typical day of an engineer and how to work in a hospital environment Respond to service calls Learn how to balance workload, document repairs and PMs, vendor management, calibrate equipment, troubleshoot equipment Train on preventive maintenance procedures, electrical safety, and how to repair equipment. Perform preventative maintenance procedures, inventory validation, and work alongside experienced technicians in a real-time service environment. All other duties as assigned. Education and Qualifications Be currently enrolled in an associates or technical degree program or have the equivalent military training in the biomedical field. Experience working with biomedical equipment in a clinical engineering environment preferred Excellent interpersonal and customer service skills Strong written and verbal communication skills Must be able to pass pre-employment screening which will include a limited background check and screen for illegal substance use. At TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth. We embrace people's differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences. Visit our website to view our Workplace Culture Commitment , along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter. TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace. Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.
    $31k-48k yearly est. Auto-Apply 33d ago
  • Surgical Technologist Intern

    Trinity Health Corporation 4.3company rating

    Technical assistant job in Syracuse, NY

    St. Joseph's Health (SJH) is a leader in cardiac care. A pioneer in prevention, detection and the treatment of heart disease, St. Joseph's performs more than 1000 open heart procedures per year. Expanded investments in this area include robotic and minimally invasive valve and coronary-artery bypass surgeries. St. Joseph's is the only hospital in Central New York to provide transcatheter aortic valve replacement for higher-risk patients with aortic stenosis! Two of our surgeons are also certified robotic cardiac surgery proctors (trainers) and have trained many surgeons and programs through the northeast in robotic techniques, including the Cleveland Clinic. Come learn with us and be a part of the best team in CNY! MISSION STATEMENT: We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. VISION: To be world-renowned for passionate patient care and outstanding clinical outcomes. CORE VALUES: In the spirit of good Stewardship, we heal by practicing Justice in fostering right relationships to promote common good, Reverence in honoring the dignity of every person, Excellence in expecting the best of ourselves and others; Integrity in being faithful to who we say we are. POSITION SUMMARY: Provides technical and clinical support to the perioperative team during a variety of surgical procedures. Performs duties as the primary scrub person by handling instrumentation, supplies and equipment. Anticipates the surgeon and procedural needs. * Our Surgical Technologist Assistant internship program is designed to increase Surgical Technologist numbers and recruit new Surgical Technologist's before graduation. It will be offered to Surgical Technology students interested in working at St. Joseph's Health. The internship will expose the Surgical Technologist Assistant to real time function of patient care in peri and intraoperative roles. The internship will initiate all hospital prerequisites, then start on departmental roles. The internship positions will allow for flexibility regarding the Surgical Technology Program schedule, and may involve variable shifts, including weekends. EDUCATION AND TRAINING * Be a current Surgical Technology student in good standing and making progress toward completion of program (> 10 months/ prerequisites complete per program director) * Initiation of the internship requires an application to St. Joseph's Health and a letter of recommendation from the Surgical Technology program director, clinical instructor, or the St. Joseph's Health OR Department Educator stating good standing in an accredited program. * Satisfactory program attendance is to be maintained to ensure continuance of internship. SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS The Surgical Technologist Assistant will need CPR/BLS certification, be certification eligible as a Certified Surgical Technologist (CST) and eventually maintain CST certification. WORK ENVIRONMENT AND HAZARDS This is a clinical setting with exposure Class 1. PHYSICAL DEMANDS The intern must be able to lift 25 pounds frequently; and will be required to stand for periods of time, walk, sit, bend, twist, squat and reach SUPERVISED BY CST Education Coordinator, Registered Nurse, CST Preceptor, OR Coordinator, OR Manager. CAREER PATH This is an accelerated program to initiate hire as a Surgical Technologist at St. Joseph's Health. PERFORMANCE CRITERIA The Surgical Technologist Assistant will work with: * Patient Support Technicians with room turnovers, terminal cleaning, patient transport, running for blood. * Central Sterile to learn decontamination, scope processing, tray organization, wrapping, sterilization, proper care and handling of sterile items. * Learn the layout of CDS and the cardex system of organization to locate sterile items in CDS and in the cores. Learn to pick cases with the CDS system, pick instruments and alternative supplies for case carts. * Pair up with CST and be in position to 2nd scrub, always immediately supervised by CST. * May be utilized as a second scrub to hold hearts, retractors, cameras, etc. * Learn room setup, how to operate and set up OR patient tables, neptunes, operate room lights, communication system. * Use experience from central sterile/case picking experience to check cases prior to opening. * Initially observe the flow and purpose of the activity of opening an OR for a surgical procedure * Under direct supervision from CST and RN circulator, open sterile CDS packs, sterile instrument trays, peel pack items. Learn to balance classroom theory with real world practice/application. * Perform surgical scrub, gown and glove. Perform basic setup skills (drape mayo, organize back table, check tray sterility, perform sponge counts. * Demonstrate the ability to receive fluids and meds from circulator RN per hospital policy. * Perform in the second scrub position. Be able to demonstrate knowledge of case, instruments. First-scrub basic laparoscopic cases with direct supervision from scrubbed CST. As more time is accrued, the Surgical Technologist Assistant intern will preferably only first scrub cases equivalent to their classroom clinical experience level. * Cases that the student participate in, are not to be used in place of program requirements. * Upon completion of the internship and hire as a Surgical Technologist at St. Joseph's Health, the Surgical Technologist Assistant Intern will comply with the Surgical Technologist role in the Operating Room. Pay Rate: $18.00 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $18 hourly 60d+ ago
  • Technical Associate II

    Nbtbancorp

    Technical assistant job in Norwich, NY

    Pay Range: $21.23 - $28.32The primary resonsibilities of the function include the installation and repair of company computer systems. The incumbent works from standard configurations, maintaining, troubleshooting, upgrading and replacing hardware and software. Performs a variety of standardized tasks under direction of supervisor. Education and Experience: High School Diploma or GED, College education desired but not required 2 years of technology support experience or equivalent combination of education and experience A+ Certification or equivalent required HDI Support Center Analyst Certificate, HDI Desktop Support Technician Certificate or equivalent required Skills and Abilities: Strong communication and interpersonal skills. Must have a positive attitude and willingness to work in a team environment. Strong PC skills in a Windows environment. Familiarity with a variety of I.T. concepts, practices and procedures. Unique Job Characteristics and Requirements: May be required to work nights and/or weekends. Valid Drivers License. Tasks Performed: 45% Installs, repairs, and maintains computer system. 30% Documents, maintains, upgrades, and replaces hardware and software systems. 10% Complete special projects and assignments as directed. 10% Consults and advises on use of the systems. Communicates with employees relating to system issues. 5% Other duties as assigned. Physical Requirements: Communicate effectively with internal and/or external customers Stationary 75% of time or greater Move Objects to Maximum 10 lbs Why Work at NBT At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community - because your success drives our success. Wellbeing At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally. Community Involvement NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace. Culture NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued. Career Development Whether you're just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential. Total Rewards NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives - ensuring you feel valued every step of the way. Business Stability NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan. Benefits for Full-Time Employees: Generous Paid Time Off: At least 22 days annually, prorated in the year of hire. Parental Leave: Six weeks of paid leave at 100% of your salary. Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. Dental and Vision Coverage: Ensuring your overall health and well-being. Flexible Spending Accounts: For healthcare and dependent care expenses. Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage. Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage. Voluntary Benefits: Including hospital, accident, and critical illness coverage. Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future. Adoption Assistance: Supporting your growing family. Tuition Reimbursement: Invest in your education and career growth. Employee Assistance Program (EAP): Access to support and resources. Financial and Banking Services: Various benefits and financial planning assistance. Benefits for Part-Time Employees Working 20+ Hours/Week: Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. Generous Parental Leave: Six weeks of paid leave at 100% of your salary. Benefits for All Part-Time Employees: Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future Paid Sick and Safe Leave: For your health and safety. Employee Assistance Program (EAP): Access to support and resources. Financial and Banking Services: Various benefits and financial planning assistance. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.
    $21.2-28.3 hourly Auto-Apply 42d ago
  • STUDENT-TA for Disability Awareness

    Ithaca College 3.6company rating

    Technical assistant job in Ithaca, NY

    Student will assist instructor in both classroom and aquatics program for pre-schoolers with disabilities. Responsibilites include but are not limited to assisting with background checks, trainings in collaboration with Risk Management and updating Risk Management Documents. Student will assist with attendance records of both college registrants and pre-schoolers. Student will help with set up and break down of equipment on swim program days. Student will assist with miscellaneous organizational tasks as needed for both classroom and swim program. Payrate is $15.50 per hour. Hiring manager is Joanie Groome.
    $15.5 hourly Auto-Apply 60d+ ago
  • Supervisor, Desktop Support - IT Infrastructure - Full Time (On-site, Cortland)

    Guthrie 3.3company rating

    Technical assistant job in Cortland, NY

    is 100% on-site in Cortland, NY The Supervisor, Desktop Support is responsible for supervising the desktop support analysts, making work assignments, monitoring ticket queues and coordinating activities across the team to support critical healthcare operations across The Guthrie Clinic (TGC). The Supervisor is also responsible for maintenance, installation, repairs and overall support of desktops, laptops, tablets, mobile devices and IoT medical devices documents, upgrades and/or replaces hardware and software as required. This position will work together with the Help Desk and Network Operations Center (NOC) staff as appropriate to determine and resolve problems. Experience: Preferred five to seven (5 to 7) years of experience on a desktop support services team; healthcare experience preferred. Proficiency in operating systems (e.g., Windows, mac OS, iOS, Android) Experience specifying, troubleshooting, and maintaining Microsoft compatible end‐user computing platforms and peripherals running Microsoft Windows Operation Systems including Windows 10 and Windows 11. Experience migration operating system versions and updating desktop images. Strong knowledge in Microsoft O365, Patch Management, anti-virus and inventory management tools. Excellent knowledge of computers and peripherals. Advanced working knowledge of configuring and troubleshooting iOS and Android-based mobile devices. Strong customer service orientation, good written and oral communication skills, self-motivated and directed. Working knowledge of managing tickets, follow-up actions and close issues. Ability to work in a fast-paced environment, manage user expectations and potential risks. Experience with patch management software. Basic understanding of LAN/WAN network infrastructure technologies. Basic understanding of security technologies including firewalls and antivirus. Experience with ITSM functionalities such as change control, CMDB and ticketing systems. Basic understanding of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations. Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units. Experience with resolving multiple issues simultaneously. Education: Bachelor's degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience. Licenses/Certifications: Preferred certifications include Microsoft Certified: Modern Desktop Administrator Associate, CompTIA A+. Essential Functions: Supervise and responsible for the installation and maintenance of desktop, laptops, tablets, mobile devices, printers and peripheral hardware. Leads team of desktop analysts by assigning work, setting priorities and reviewing ticket queues. Provides analytical and technical expertise in the planning, design and installation of new and existing desktop systems. Provides expert level support of all desktop and software applications. Test and plan the deployment of new operating system releases, vendor patches and commercial software releases. Develop and document standardized user processes and procedures; “how-to” documentation. Provides proactive and advanced troubleshooting and analysis. Understands and accounts for interactions between technologies and applications. Responsible for maintaining ticket status and resolution information in ticketing system. Accountable for meeting established performance metrics which will be used in performance evaluations. Coaches and mentors others in their work efforts. Participates in on-call support rotation as specified by management. Periodically performs quality analysis on work performed by team members. Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.) Promotes the use of TGC's PMO methodology and standards to manage IT initiatives. Demonstrate commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations. Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC. Performs related duties as assigned and unrelated duties as requested. Other Duties: Other duties as assigned. Pay range min $34.21/hr max $53.39/hr About Us Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
    $34.2-53.4 hourly 4d ago
  • Quoting Technical Assistant

    Anoplate Corporation 3.7company rating

    Technical assistant job in Syracuse, NY

    Full-time Description Do you have excellent organization and problem- solving skills, with a passion for delivering high- quality solutions to customers? Would you like to work for a stable, growing company? This may be the role for you! Anoplate is seeking a self- motivated, detail oriented Quoting Technical Assistant to join our team! The Quoting Technical Assistant is responsible for administrative support to quoting activities within the sales/quoting, Customer Service, and Pricing departments, including performing data entry, preparing quotes, answering phones, emails, interacting with customers and other various office duties. In This Role You Will: Perform various clerical functions in support of the Sales & Quoting Department as necessary. Processing incoming Requests for Quotes (RFQ) and entering customer specifications per the guidelines established in the flow chart. Organize and assist in the flow of quotes through the department. Respond to customer inquiries regarding status of quotes and ensure customers quotes move through the process efficiently. Ensure that quotes are entered accurately. Basic knowledge of reading blueprints is preferred. Answer incoming customer calls/questions, provide Quote status updates. Contribute to team effort to meet Quoting response metrics Scorecard. Participate in Pricing / Quoting team Level 10 meetings. Perform other duties as assigned and required. Requirements Your Knowledge, Skills and Abilities: A minimum of a High School Diploma or GED is required. Associates degree preferred with one (1) year of experience working in an administrative capacity. Efficient typing and ability to use various computer applications in the Windows environment, to include MS Office. Ability to read blueprints is desired. About Us: For over 65 years, Anoplate has provided metal finishing solutions in the aerospace, medical, military and high-end plating industries. This has been accomplished by a dedicated, well trained and talented workforce. At Anoplate our values drive our decisions. Anoplate is privately owned and operated and has a family friendly culture with many learning and growth opportunities. Our Facility and processes are certified to world class quality and environmental standards. Anoplate is ISO 9001 and 14001 certified, Nadcap accredited and has Environmental Management System certification approvals with numerous fortune 500 companies. Work-life, Culture & Perks: Our core belief is to fulfill the needs of our employees in order to meet the needs of our customers. Anoplate relies on the personal success of our employees, we offer competitive pay with performance and skills acquisition-based increases and more! Well-Being: Comprehensive Medical benefits with zero premium cost dental coverage, Health Savings Account with company contribution, Enhanced Long and Short-Term Disability, Complimentary Wellness Programs, Employee Assistance Program, & 401(K) Savings Plan with Company Match and Immediate Vesting Home & Family: Work Life Balance, Paid Holidays, Paid Vacation & NY State Paid Sick Leave, My Better Benefits Savings Membership (Discounts on cell phones, movie tickets, travel & more!) Work Life: Catered lunches, family holiday events, employee appreciation activities, community culture & amazing co-workers Growth & Training: Skills development & opportunities to climb the career ladder Please note that the salary information is a general guideline only. Anoplate considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Due to the nature of this position, candidates must be U.S. Persons as defined by ITAR (U.S. citizens, lawful permanent residents, or individuals granted asylum/refugee status) and Anoplate reserves the right to require documentation to support these regulations prior to your hire date. Anoplate appreciates your interest in our company as a place of employment. Anoplate is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Salary Description $19-$23
    $26k-41k yearly est. 60d+ ago

Learn more about technical assistant jobs

How much does a technical assistant earn in Syracuse, NY?

The average technical assistant in Syracuse, NY earns between $24,000 and $57,000 annually. This compares to the national average technical assistant range of $22,000 to $51,000.

Average technical assistant salary in Syracuse, NY

$37,000

What are the biggest employers of Technical Assistants in Syracuse, NY?

The biggest employers of Technical Assistants in Syracuse, NY are:
  1. Anoplate
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