Technical assistant jobs in Wisconsin - 654 jobs

Job Title: Academic Technology Specialist Compensation: Hiring Range: $44,714.56 - $53,657.47 and will commensurate with level of experience Benefits: Includes: single or family health care coverage (health insurance premiums paid 100% by the university), basic life insurance, EAP, retirement plan, tuition waiver, annual and sick leave. Optional benefits available: supplemental life, dental, vision, long- term care insurance, flexible spending account, and supplemental retirement plans. Who can apply: Internal/external candidates eligible to work in the United States. Mayville State University will not offer visa sponsorship for this position. FLSA: Exempt Recruitment: Internal and External Start date: February 2026 Position Information: Mayville State University is seeking an Academic Technologist that works as part of a team to support students, faculty, and staff in pursuit of excellence in teaching and learning. The position is central to Mayville State University's efforts to develop and deliver on-campus, hybrid/blended, and online programs. This position serves as the primary point of contact and primary administrator for the campus learning management system (LMS) and other instructional technologies and is responsible for troubleshooting technical issues, providing training, and optimizing the LMS and other instructional technologies to enhance teaching and learning. The position supports the Center for Teaching and Learning Coordinator and Director in carrying out processes and projects aimed at continuous quality improvement of courses and programs at Mayville State University. Key Competencies: * Excellent communication skills * Effective interpersonal skills, including the ability to work collaboratively in a team-oriented environment and with students, faculty, staff, and community members with diverse backgrounds * Efficient use of Microsoft Office software; knowledge of learning management systems and other academic software * Ability to design training materials for educational purposes * Detail and customer service oriented with a high degree of self-direction Minimum Qualifications: * Bachelor's degree in a related field or an associate degree with three or more years of related experience * Experience in an office setting with strong knowledge of and proficiency with a wide range of technologies * Ability to learn new technologies quickly Preferred Qualifications: * Experience with instructional technology in a higher education setting * Experience with application and use of AI within instructional technologies and applications * Knowledge and experience applying digital accessibility standards * Experience with Blackboard Ultra Applicants must submit the following materials to be considered fully: * MaSU Employment Application (available at *********************************************** and click on More Information & Apply) * A letter of application * A current resume * The names of 3 professional references with each person's position, email address, and telephone number * Copy of college transcripts Application review will begin February 3, 2026, and will continue until the position is filled. MaSU is an Equal Opportunity Employer and encourages applications from diverse candidates and candidates who support diversity. ND veteran's preference laws apply to this position. Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 and if claiming disabled status, a current letter of disability. The state of North Dakota has an open records law; therefore, your application could be subject to review upon request. A criminal history background check must be satisfied prior to employment. ND Relay: ******************************** "This search is being conducted consistent with the State of North Dakota Open Records statutes."

Service Desk Technicians 2- utilize several skills to provide all-star leadership to Applied Tech's internal teams and customer support to our clients. You understand high-quality customer service, respond with appropriate professionalism and urgency, and have a knack for adapting your interpersonal style to many diverse types of users. You know how to support integrated enterprise applications, troubleshoot hardware and software, and keep users up and running. You are willing to go onsite to client's locations as needed for business and client needs. Candidates should possess the ability to think fast on their feet, be willing to help others, and take internal coaching and client frustrations in stride. You lead with effective communication and a client-first mindset. This position may require on-site support at the request of the customer to do troubleshooting/remediation. This is a hybrid position that combines in-office collaboration (2-3 days per week), client on-site visits, and the flexibility of remote work. Primary Responsibilities Technical issues involving Microsoft's full suite of business applications and operating systems Hardware and software support, maintenance and updates for desktops, printers, and mobile devices General knowledge hardware and software support for servers General knowledge firewalls, switches, and wireless access points Logging client issues correctly in our ticket management system. Substantial customer service focus with proven results for client satisfaction Demonstrate complete ownership and accountability of incoming tickets. Address time sensitive issues promptly. Candidates will be required to field incoming requests while working on several items at one time. Must be able to meet deadlines and effectively communicate issues/solutions. Logging client issues correctly in our ticket management system. Ability to work with vendors to get customer environment stable Candidates will be required to field incoming requests while working on several items at one time. Must be able to meet deadlines and effectively communicate issues/solutions. Must be able to go on-site to help with the needs of the customer Will be required to partake in the on-call rotation Education and Qualifications Excellent communication and customer service experience Active driver's license and proof of auto insurance Windows and/or Apple operating systems General Knowledge of Microsoft Exchange (On-Premise and Online) General Knowledge of Hypervisor technology (Hyper-V and VMware) Understanding of networking including DNS, DHCP, TCP/IP Microsoft Server technologies including Active Directory, File/Folder Permissions, Print Management, Remote Desktop, etc. Certification required within six months of being hired Compensation $50,000-$65,000 DOE Soft Skills Supervision/Autonomy Able to independently set direction and scope of work. Able to evaluate the work of others and make decisions that affect personal or team productivity within a well-defined area of responsibility. Planning/Organization Able to organize incoming requests for work from multiple sources and plan projects without well-defined goals, maintaining day to day productivity with few requests for help. Process Management Understands and follows established processes. Able to adapt to ongoing changes in processes, priorities, tasks, and workload. Able to help develop and define processes and process improvement for Applied Tech. Communication Strong written and verbal communication skills. Demonstrates clear and professional written communication that conveys confidence and competence. Able to explain complicated concepts with poise to large groups. People Skills/Conflict Management Strong interpersonal skills for effective interaction with clients, third parties, and teammates. Able to demonstrate confidence in high-pressure situations and resolve conflicts. Physical Requirements Ability to use computers daily in an interactive manner for extended periods of time, possibly exceeding 8 hours per day Ability to sit for an extended period Ability to frequently and accurately communicate with employees, customers, and vendors in person, via the telephone or by email NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as requested to meet the ongoing needs of the organization. Employees must be a “U.S. Person” within the meaning of the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR), and the Company will not be applying for licenses for individuals not meeting those definitions.

Gage Marine in Delavan, WI is looking to hire a full-time Technician Assistant for our Lake Geneva Cruise Line fleet to join our team. Do you want to work for a family-oriented company that will value your contributions? If so, please read on! This repair and maintenance position earns a competitive wage of $20 - $25 per hour, depending on experience. We provide fantastic benefits, including medical, dental, vision, life insurance, a 401(k), paid vacation and personal time, employee discounts, and opportunities for continued job training. If this sounds like the right mechanical opportunity for you, apply today! JOB DESCRIPTION The Cruise Line Technician Assistant must be mechanically inclined, and able to follow technical and routine directions. This individual works directly with our boat technicians who are responsible for maintaining and repairing our Cruise Line Boat Fleet. Our historical fleet requires a team capable of maintaining the many and varied systems on each boat. Having the capacity to host a sit down dinner party for almost 100 people the systems on our boats include generators, kitchens (galleys), restrooms( heads), full bars, air conditioning and heat. Off season work involves equipment upgrades, extensive work on the propulsions systems with CAT diesel engines, transmissions and propeller systems. Basic knowledge of 12 volt DC and 110 volt AC a plus but not necessary. Daily tasks may be varied, but would generally include: Assist our current staff of technicians in final check over and running of engines Checking for proper oil levels General maintenance of fleet Emergency repairs Additional on-site training offered to new hires for the successful day-to-day execution of this position. The opportunity of additional training available to the right candidate. QUALIFICATIONS High school diploma or equivalent Mechanical and technical skills Possession of basic mechanical hand tools required Valid driver's license Good health and physical mobility Ability to lift 50 lbs Ability to pass a pre-employment background check and drug screen ADDITIONAL BENEFITS Relocation assistance available to the right applicant Temporary company employee housing available to the right applicant Replacement batteries for technician owned cordless tools Can you represent our company professionally? Are you organized? Do you have a positive attitude and good computer skills? Are you a self-motivated team player? Do you have excellent communication skills, both written and verbal? If yes, you might just be perfect for this mechanical repair position! WORK SCHEDULE This full-time repair and maintenance position typically works 40-50 hours per week consisting of a variety of shifts, including weekdays, weekends during the spring, summer and fall, and summer holidays. ABOUT GAGE MARINE Gage Marine represents a family of tradition and nautical business interests in lakeside dining, cruise boat excursions, retail boat sales, valet, service, boat club, pier service, storage, and recreation throughout Southern Wisconsin and the Great Lakes area. With a passion for fun and a commitment to excellence, we serve our customers, colleagues, and our community. We would not be able to provide this level of service without our hardworking team. Although we work hard together, we also know how to have fun! Our team actually enjoys coming to work each day. In addition to a great work environment, we also offer competitive compensation and benefits. If this sounds like the right fit for you, join our family! ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this mechanical maintenance job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Salary Description $20 to $25 per hour, depending on experience

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job Title: Laboratory Technical Assistant Cost Center: 351011161 BDHos-Laboratory Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Variable (United States of America) Job Description: JOB SUMMARY The Laboratory Technical Assistant performs in-vitro analysis of biologic specimens according to the procedures established for routine areas of the laboratory. The Laboratory Technical Assistant participates in the supportive functions of quality control, instrument operation, limited troubleshooting, and limited problem resolution. This individual's responsibilities will be narrow in scope and limited to a specific group of tests (defined as waived or moderately complex by Clinical Laboratory Improvement Amendments (CLIA) regulations. LTA coverage is determined based on regional needs. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: None Preferred/Optional: Post-high school basic lab techniques, chemistry, biology, or physical science course(s). LTA in clinic-only phlebotomy course work. EXPERIENCE Minimum Required: Demonstrated knowledge of laboratory procedures and equipment. Preferred/Optional: Previous laboratory experience. Demonstrated experience with Laboratory Information Systems. LTA in clinic-only phlebotomy experience. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: Basic Life Support (BLS) certification awarded by the American Heart Association (AHA) within three months of hire for those involved in direct patient care. Preferred/Optional: Basic Life Support (BLS) certification awarded by the American Heart Association (AHA) at time of hire for those involved in direct patient care. Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Description: The Hampton Inn Appleton/Fox River Mall Area is looking for a full-time, Maintenance Technician to perform property maintenance and repairs. The Job A typical day for a Maintenance Technician starts out gathering any work orders that might have come in before their shift. When something breaks our technicians will assess the situation and decide what the best method of repairing it is. Job Duties Include: Maintain the physical functionality and safety of the facility. Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment. Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, tiling, electrical work, wall surface repairs, painting, HVAC work and masonry. Conduct inspections for preventive maintenance needs. Record and report completed repairs and items that require further attention. Maintain the physical condition of the hotel according to established operating and safety standards, ensuring that service requests and repairs are made correctly and in a timely manner. Check on all guest room electrical appliances and circuits, including refrigeration controls, television sets, and lighting systems, making repairs where necessary. Provide guest room service/repair status to Front Desk, General Manager, and Executive Housekeeper. Respond in a timely, courteous manner to guest questions, complaints, or requests. Properly maintains tools, workspaces, and equipment. Complete preventive maintenance checklists and other maintenance records. What would make me successful in this role? Passion for performing repairs Ability to work independently Ability to work in a fast-paced environment Attention to detail Ability to bend over, stoop, and crawl Ability to work a physically active job Availability to work a flexible schedule: weekends, and holidays Benefits Medical, Dental, and Vision plans - Eligible 1st of the month after 30 days Company-Paid Life and AD&D Insurance and Long-term Disability Flexible Spending/Dependent Care Account Short-term Disability & Accident plans Employee Assistance Program 401(k) Retirement Plan with company match Paid Vacation - up to 10 days per year Paid Sick time - up to 5 days per year 7 paid Holidays per year Referral Program - Earn $500 for referring someone Employee Recognition Program - earn gift cards Employee discounts On-Demand Pay - Access to earned wages before your regular paycheck Hilton employee Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel operated restaurants Requirements Attention to detail Hotel experience preferred Maintenance experience preferred Ability to work weekends and holidays About Us The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! We're just off I-41, within walking distance of Fox River Mall, and three miles from Appleton International Airport. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This organization participates in E-Verify. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Requirements: Required Skills & Experience General maintenance experience required. Experience in hotel maintenance preferred. Attention to detail. Verbal and written communication skills. Work Environment This job operates in an indoor hotel environment and outside. This job continuously uses tools and safety equipment. This job is occasionally exposed to fumes, gases, odors, dust, and biohazards. Physical Demands While performing the duties of this job, the employee is continuously required to stand; walk; sit; use hands to handle or feel objects, supplies or equipment; reach with hands and arms overhead and below the knees including bending, twisting, pulling and stooping; climb stairs; communicate or listen. The employee must occasionally lift, carry, push, pull or place products and supplies, up to 50 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We're looking for a Senior Master Technician-either factory certified or with at least five years of hands-on experience-to become part of our dedicated service team. This role involves tackling a wide variety of mechanical tasks, diagnosing advanced vehicle issues, and delivering outstanding customer care. The ideal candidate will bring a strong foundation in automotive repair along with a passion for craftsmanship and precision. Relocation Assistance is available! Benefits Medical, dental, and health insurance 401K retirement plan Paid vacation and personal time Opportunities for advancement and skill development Discounts on vehicle purchases for employees A family-run environment with a focus on stability and long-term growth Job security you can count on Flexible scheduling options, including a 4-day workweek Responsibilities Handle a broad spectrum of vehicle repairs with speed and accuracy Troubleshoot and correct advanced mechanical and system-related problems using modern diagnostic equipment Maintain detailed documentation of services and repairs performed Ensure every job meets or exceeds manufacturer guidelines and quality expectations Keep up with evolving vehicle technology through ongoing training and certifications Speak clearly with customers to walk them through service recommendations or concerns Work cooperatively with the team to keep the shop clean, efficient, and well-organized Follow all safety standards and workplace guidelines Requirements High school diploma or equivalent required Ford Certification Required At least 5 years of professional experience as an auto technician; Master Tech credentials strongly preferred Strong knowledge of mechanical systems, parts, and diagnostics Confident using diagnostic software and repair tools Excellent communication skills and a professional, customer-focused attitude Able to stay organized and productive in a high-volume environment Valid driver's license with a clean driving history Capable of lifting up to 50 pounds and being on your feet for long periods We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Description Are you a Handyman? Do you have experience in painting, drywall, floor extracting, fixture repair, moving furniture, grouting, toilet repairs, lawn care ...etc.? Rolling Meadows is looking for a Part-time (PT) Maintenance Technician to assist in performing maintenance and repairs. As the Maintenance Technician, you will be responsible for maintaining and performing maintenance within the community. Ensure communities repairs are maintained in a timely manner Ensure the community is in compliant with current federal, state and local standards/regulations Responds to maintenance request by community members which includes, drywall/painting, plumbing issues, electrical, heating, fixture repair, moving furniture and masonry, etc. Schedule/maintain/document maintenance checkups on heating, ventilation, and air conditioning systems, fire alarms, generators, washer and dryer, kitchen equipment and emergency pull cord equipment Exhibits good time management and organizational skills Possess the ability to handle complex issues Demonstrate strong interpersonal communication skills Additional duties as assigned Related experience within a facilities position in a senior living or healthcare environment preferred Able to be flexible and according to the schedule to meet job requirements Hours PT flexible Job Location: Rolling Meadows of Strum 208 Elm Street Strum WI Job Posted by ApplicantPro

Trans Ova Genetics, a leader in advanced reproductive technologies, is seeking a part time IVF Lab Tech Assistant to support our team in Madison, WI. This is a unique opportunity to work alongside experienced embryologists in a role that helps support the future of the livestock industry through innovative reproductive science. As an IVF Lab Tech Assistant, your core responsibility will be stripping embryos, which is a delicate, time-sensitive procedure that requires excellent focus, fine motor skills, and adherence to strict protocols. Our ideal candidate is located in or near Madison, WI with part time availability in the early mornings or late evenings, equaling to 10 - 20 hours throughout the week. This candidate would be comfortable in a sterile lab setting and carry a passion for innovation. Shifts Available: * Tuesday - Friday: late evenings * Wednesday - Saturday: early mornings Responsibilities: * Embryo Stripping. * Embryo evaluation, grading and freezing. * Fertilization and culture plate preparation. * Oocyte searching and grading for maturation. * Semen handling and preparation for IVF. * Driving company vehicle to help pick up & drop off laboratory specimens. * Recordkeeping/Data Entry. * Assist in Quality Control and lab cleanliness. * Supply inventory management. * Maintain good laboratory technique and follow lab protocols. Requirements: * High school diploma or GED. * Prior hands-on experience in laboratory is appreciated but not required. * Knowledge of the cattle industry is appreciated but not required. * Good hand-to-eye coordination. * Strong attention to detail and organization. Physical Requirements/Working Conditions: * Ability to sit for long periods of time behind a microscope, in a lab setting. * Flexible working hours. * Weekend and holiday work. * Ability to perform tasks efficiently in outlined time frames. Trans Ova Genetics, a member of the URUS Group, provides industry-leading reproductive technologies and expertise to cattle breeders through a unique professional services team that works closely with clients to understand their breeding goals and ultimately help clients advance and extend superior genetics. Trans Ova Genetics understands the process that will help multiply a herd's genetic success. Reproductive technologies such as embryo transfer, in-vitro fertilization (IVF), sexed-semen, genetic preservation, and cloning are considered the reproductive "tools" available for breeders looking to achieve specific breeding and reproductive goals. Internationally recognized as a source of superior animal husbandry and reproductive expertise, Trans Ova Genetics offers an integrated system of regional centers, satellite stations, and on-farm application of reproductive technologies. Trans Ova's headquarters are in Sioux Center, Iowa, but we have many offices and satellite centers across the country. On-going research and applied science allow Trans Ova Genetics to develop and implement new technologies to help move the science of bovine genetic improvement forward. Trans Ova is dedicated to meeting the requirements of their customers and to continual improvement. TOG has deep roots in the industry through its origin within the URUS family of companies. As a holding company with cooperative and private ownership, URUS is a family of businesses at the heart of the dairy and beef industry - Alta Genetics, GENEX, Genetics Australia, Leachman Cattle, Jetstream, PEAK, SCCL, Trans Ova Genetics and VAS. Each organization has its unique identity, products, and services. These companies work globally to provide cutting-edge dairy and beef genetics, customized reproductive services to maximize conceptions, dairy management information to take producers to the frontline of progressive dairy farming, and an array of products and services to help bovines reach their full genetic potential. URUS has 9 brands in 17 retail countries and employs nearly 2,800 people globally.

Trans Ova Genetics, a leader in advanced reproductive technologies, is seeking a part time IVF Lab Tech Assistant to support our team in Madison, WI. This is a unique opportunity to work alongside experienced embryologists in a role that helps support the future of the livestock industry through innovative reproductive science. As an IVF Lab Tech Assistant, your core responsibility will be stripping embryos, which is a delicate, time-sensitive procedure that requires excellent focus, fine motor skills, and adherence to strict protocols. Our ideal candidate is located in or near Madison, WI with part time availability in the early mornings or late evenings, equaling to 10 - 20 hours throughout the week. This candidate would be comfortable in a sterile lab setting and carry a passion for innovation. Shifts Available: Tuesday - Friday: late evenings Wednesday - Saturday: early mornings Responsibilities: Embryo Stripping. Embryo evaluation, grading and freezing. Fertilization and culture plate preparation. Oocyte searching and grading for maturation. Semen handling and preparation for IVF. Driving company vehicle to help pick up & drop off laboratory specimens. Recordkeeping/Data Entry. Assist in Quality Control and lab cleanliness. Supply inventory management. Maintain good laboratory technique and follow lab protocols. Requirements: High school diploma or GED. Prior hands-on experience in laboratory is appreciated but not required. Knowledge of the cattle industry is appreciated but not required. Good hand-to-eye coordination. Strong attention to detail and organization. Physical Requirements/Working Conditions: Ability to sit for long periods of time behind a microscope, in a lab setting. Flexible working hours. Weekend and holiday work. Ability to perform tasks efficiently in outlined time frames.

Technical Specialist - phi Construction Phigenics provides independent expert guidance and advanced technologies to our clients to improve the efficiency, effectiveness and overall safety of water systems. Our clients include a diverse mix of industry leaders in healthcare, hospitality, government, higher education, retail, and manufacturing facilities. Phigenics does not sell water treatment chemicals and is not biased toward any treatment technology or supplier. Position Summary: The WMC Technical Specialist will report to the Director of Phigenics Support Services, while working directly with the Director of Standards, Compliance, and Research to develop and operate WMC programs. This individual will support specialized construction sales, service and account management for clients in various regions and enterprise level accounts through direct client interface to develop Water Management for Construction programs and policy audit documentation Key Duties: Collects, assimilates, and analyzes data to generate Water Management for Construction (WMC programs and advise customers on action plans Develop and maintain internal and external customer relationship by applying knowledge of water management and team dynamics Coordinate communication and responsibilities between internal construction and sales team members including handoffs during the transition from Water Management for Construction to ongoing operations Develop WMC documentation with regional and corporate sales team members, including direct interface with clients Supports documentation of construction project information, WMC programs, meeting documentation to capture team decisions, and internal meetings to generate comprehensive project records Facilitate WMC Team meetings with responsibilities that promote team member engagement Provides analysis and delivery of all WMC Program Verification and Validation data to ensure technical accuracy and defensibility of client programs Conduct water system surveys for renovation, addition, and new construction projects of varying size and use Build project management timelines and Gantt charts to support on-time and accurate execution of customer deliverables Required Qualifications: Bachelor of Science (B.S.) in a S.T.E.M. program Water-related experience in engineering, construction, or the sciences ( g., microbiology, chemistry) Excellent interpersonal, verbal and written communication skills Excellent presentation and facilitation skills Comfortable asking clarifying and confirming questions, listening, and facilitating group discussion to determine action plans Willing to work in urgent or emergent situations and under changing circumstances Self-motivated and directed. "Can do" attitude Extreme attention to detail and timelines Flexible, accountable, and able to work independently Knowledge of construction including terminology, timelines and contractor/owner relationships Strong desire to learn new concepts Demonstrate commitment to high ethical standards and a diverse workplace Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities Understand and use MS Office, Gmail and various Google applications Preferred Qualifications: 3 to 6 years of job experience Understand potable and utility building water systems and applications of water management beyond traditional waterborne pathogens of focus ( g., Legionella ) Experienced technical communication Experience in LucidChart or MS Visio Experience in agile project management software (Jira) Work Environment / Travel: Position requires flexibility to hold remote meetings primarily via Zoom and other video conferencing technologies for internal and external meetings., Dress is normally coat and tie or female equivalent. If visiting a client site, the wearing of PPE is sometimes required. Travel requirements for this role are limited to special cases. **Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. **Phigenics LLC is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alien age or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

The IT Support Specialist Il provides superior day-to-day hands-on support to the organization's end user laptops, desktops, peripherals, software applications, mobile devices, printers, and other tools that the end-users are provided. This position interfaces directly with internal customers and business units, provisioning solutions and troubleshooting user issues to resolution. This role provides 1-to-1 end user support and training. Additionally, this role serves as on-call support in a rotational basis for the entire enterprise. Typically, this role works onsite at an HBS client, full time. Roles and Responsibilities/ Essential Functions: Provide First and Second tier support of PC hardware & software, desk phones, printers, mobile devices, and other computer related equipment. Responsible for ticketing system entry and ticket maintenance/documentation; includes updating and maintaining Inventory records. Track, route, and redirect problems to correct resources. Identify PC hardware warranty repair and resolve as required. Provide timely and relevant updates to end users. Maintains currency of knowledge with respect to technology, equipment, industry trends, regulations, standards and/or systems. Participate in the on-call support rotation. Requirements Competencies: Customer Oriented: A desire to serve both external and internal clients by focusing effort on meeting the client's needs, understanding their concerns, and seeking to build trust. Communication: The ability to promote understanding through exceptional written, oral, interpersonal, and presentation skills. Analytical Skills: The ability of the individual to gather raw data and to process that data into a meaningful form. Problem Solving: The ability of the individual to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems. Adaptability: The extent to which an individual can fit into a changing working environment. Initiative: The ability of the individual to act and take steps to solve or settle an issue. Motivation: The ability of the individual to inspire and encourage others to reach a goal. Autonomy: The ability of the individual to complete assigned tasks with little oversight. Relationship Building: The ability of the individual to establish and maintain a good rapport and cooperative relationship with customers and co-workers. Required Experience: 1-3 years experience troubleshooting windows PC's In depth knowledge of Window desktop operating systems Preferred Experience: 1-3 years' experience working in a customer facing IT service role. Basic Knowledge of Microsoft Windows Desktop Operating System. Basic Knowledge of Microsoft Windows Desktop Operating Systems and roles. Basic Knowledge of Network printing, Antivirus software packages, core server administration within Microsoft Windows Server, Mac OS, Mobile operating systems (apple iOS and Android) Required Skills, Education and/ or Certifications: High School Diploma CompTIA A+ or similar certifications Preferred Skills, Education and/ or Certifications: Basic knowledge of Cisco, HP, and Palo Alto networking infrastructure, ConnectWise Manage and ConnectWise Automate, VMware vSphere, LogicMonitor, and Veem Backup. One or more of the following certifications: A+, Network +, Server+, Microsoft Azure, Microsoft O365, Cisco Certification Technician (CCT), MD-102 Endpoint Administrator or similar certifications Equal Opportunity Employer - Including Disabled and Veterans #HBS

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Arrowhead Pharmaceuticals, Inc. (Nasdaq: ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing. Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates. Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need. The Position We're looking for a detail-oriented Help Desk Technician to provide front line support for our users across a hybrid Windows Active Directory and Microsoft Entra ID environment. You'll resolve incidents, fulfill service requests, and assist with endpoint configuration and compliance using Microsoft Intune. The ideal candidate is customer focused, calm under pressure, and comfortable troubleshooting across Windows, Microsoft 365, and basic networking. Responsibilities Provide Tier 1-2 support via phone, chat, email, and remote tools; document all work in the ticketing system and meet SLAs. Troubleshoot Windows 11 issues (login, profiles, performance, application errors, updates). Support Microsoft 365 Office suite and basic Exchange Online tasks (mailbox access, distribution lists, shared mailboxes). Assist with account lifecycle in Windows Active Directory (user creation, group membership) and Microsoft Entra ID (cloud accounts, app assignments). Enroll and manage devices using Intune (Windows, iOS/iPadOS, Android): configuration profiles, compliance policies, and feature updates. Assist with OS image creation and deployment, application packaging and installation (Win32/MSIX), and troubleshoot install/update failures. Diagnose and resolve issues with laptops/desktops, docking stations, monitors, webcams, headsets, printers/MFDs. Coordinate warranty/repair, RMA, and hardware inventory updates. Basic troubleshooting of network connectivity (DNS, DHCP, Wi Fi) and remote access clients. Create/update knowledge base articles, quick start guides, and runbooks. Identify recurring issues, propose fixes, and escalate appropriately. Requirements: Technical degree in an information technology related field 1 years in a help desk or desktop support role in a Windows enterprise environment. Hands on experience with Active Directory and Microsoft Entra ID for identity and access tasks. Practical knowledge of Microsoft Intune for device enrollment, policy management, app deployment, and compliance. Proficiency with Windows 11, Microsoft 365 apps, and common endpoint drivers/peripherals. Familiarity with PowerShell for routine administrative tasks (e.g., querying AD users/groups, basic Intune/Graph scripts). Solid grasp of TCP/IP fundamentals, DNS, DHCP, and Wi Fi troubleshooting. Strong communication skills; ability to explain technical topics to non-technical users. Preferred: Bachelor's degree in Computer Science or a related field CompTIA A+, Network+, or Microsoft Certified: MD 102 (Endpoint Administrator) Scripting beyond fundamentals (PowerShell modules like Az, MSGraph, Intune). Exposure to Exchange Online, Teams telephony, Bitlocker and OneDrive sync conflict resolution. Knowledge of Entra ID Connect / Cloud Sync concepts and hybrid identity basics. Familiarity with MacOS basics and mobile device management (iOS/Android) within Intune. #LI-ONSITE Wisconsin pay range $55,000-$67,000 USD Arrowhead provides competitive salaries and an excellent benefit package. All applicants must have authorization to work in the US for a company. California Applicant Privacy Policy

Job Location: New Holland - Pennsylvania - United States, Racine - Wisconsin - United States, Scottsdale - Arizona - United States, Wichita - Kansas - United States Job Family for Posting: Technical Training Apply now * Apply Now * Start applying with LinkedIn Start Please wait... About Us Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people - and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place. Grow a Career. Build a Future! Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers. Job Purpose The Precision Technical Support Specialist for Construction Equipment is a team member within the Technical Support-Construction team. Team members have three primary roles: * Provide expert technical advice to dealership service department personnel and Field Service team members, * Provide input to improve reliability and serviceability of CNH Construction products, and * Provide input to improve service information and technical training content based on experience with troubleshooting the product(s). Key Responsibilities Job duties include: * Answering technical questions from CNH dealers or from CNH Field Service team members using personal knowledge, experience, and available reference sources, including Engineering. * Structuring answers consistent with CNH objectives while being attentive to the cost and time of repairs to CNH, the dealership, and the customer. * Striving to maximize customer uptime by providing the complete, correct response on first interaction. * Documenting all technical questions and data into a contact management system for future reference by other Technical Support Specialists, Quality, and Engineering. * Creating additional technical troubleshooting information in conjunction with Engineering and Technical Information. * Maintaining relationships with Engineering, Quality, Technical Training, and Technical Support employees to provide regular feedback of current or emerging issues customers are experiencing with CNH construction equipment. * Becoming a "product expert" on CNH-CE Precision, Digital, & Machine Control products. Experience Required * Associate's Degree and a minimum of one year of heavy equipment troubleshooting experience OR a High School Diploma with a minimum of three years of heavy equipment troubleshooting experience * Technical experience relating to diagnostics of mobile mechanical, electrical (12 or 24 volt DC), Electric Propulsion, transmission, hydraulic, hydrostatic, engine, and/or exhaust aftertreatment systems. * Experience working with Construction precision/machine control solutions * Desire to support dealership and customer operations. * Excellent written and oral communication skills. * Excellent time management skills. Preferred Qualifications The preferred candidate will have: * Experience with remote support. * Experience with dealership service department activities. * A working knowledge of construction products and applications. * 3+ years direct experience installing or supporting Construction Machine Control solutions or brands: Leica, TopCon, Hemisphere, Trimble, or others. Pay Transparency The annual salary for this role is USD $72,750.00 - $111,550.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.) What We Offer We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect. At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including: * Flexible work arrangements * Savings & Retirement benefits * Tuition reimbursement * Parental leave * Adoption assistance * Fertility & Family building support * Employee Assistance Programs * Charitable contribution matching and Volunteer Time Off Click here to learn more about our benefits offerings! (US only) US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here. Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation. Apply now * Apply Now * Start applying with LinkedIn Start Please wait... {{video.content.cta}} {{video.content.title}} {{video.content.description}} × {{explore.title}} {{explore.description}} {{feed.title["#text"]}} {{feed.city["#text"]}}, {{feed.country["#text"]}} {{explore.cta}}

About Us: SMC Ltd. is a globally recognized premium supplier to the medical market with locations throughout the world. People committed to speed, technology, and exceptional performance are the cornerstone of our organization. Comprised of dedicated people and decades of manufacturing experience, we have continued to experience strong growth and currently have outstanding career opportunities for equally dedicated people. Job Summary: Responsible for answering software questions, and testing/replacing basic hardware. This position generally works Monday through Friday - days. Essential Job Duties and Responsibilities: Fix, maintain, troubleshoot, install computer systems, printers, phones, servers, networking hardware and all other IT related equipment. Provide computer/network support relating to software and hardware problems. Work directly with customers to provide services and help to resolve computer problems. Exercise good judgment in analysis of problem in order to decide proper level of maintenance required to solve problem. Test programs and systems by analyzing them to determine likely problem areas. Install, maintain or assist with network hardware and software. Provide individual and group instruction, as needed, on the use of equipment and software, and on network features. Essential Qualifications: High School Diploma or equivalent required. Prior experience or training on computer systems or operations. Must have excellent written and verbal communication skills. Self-starter with ability to work with minimal supervision. Strong team player, well organized and flexible. Knowledge of and ability to troubleshoot computer operations, programming and computer hardware and software in use by SMC. Ability to detect, analyze and resolve computer software and network problems. Ability to interact with users and provide clear and useful instruction and training; or obtain necessary information to correct problems on a timely basis. Ability to correctly install and maintain computer hardware and software. Desirable Qualifications: Previous experience in a manufacturing environment. ADA Requirements: Typically sits, grasps items and performs keyboarding for frequent operation of a computer Stand, walk, bend, reach or otherwise move about regularly Lift, move, or otherwise transfer items up to 40 lbs. occasionally, >20 lbs. frequently Occasional exposure to typical machine shop physical hazards Travel by air or car frequently What SMC has to offer? Clean, Climate-Controlled Environment Stable schedule Paid holiday and PTO Health, dental, and vision insurance 401(k) retirement savings Life and disability insurance Promotional opportunities Training and career growth programs Amazing co-workers Tuition reimbursement Employee Assistance Program We are committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certifications. Toward the principle of equal pay for equal work, we post and hire within defined salary ranges. We ask all applicants to review salary ranges for each posted job opportunity, as we will not hire outside the predetermined range. At SMC Ltd. we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process. #IND #LI-JB1

Job Description Horizon Retail Construction, an established national general contractor, has an immediate opening for an IT HELPDESK TECHNICIAN - L1 at our Corporate Headquarters in Sturtevant, Wisconsin. Summary of Responsibilities: Responsible for maintaining help desk tickets Set-up and deploy equipment to new office and field employees Provides support and triage incoming phone, voicemail, tickets, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies Installing upgrades, repairs, movement and replacement of desktops, laptops, and peripherals Identify hardware and software technical issues and malfunctions. Provide training to end users as well as create and maintain training manuals Perform physical inventory, minor hardware repair, equipment delivery, and testing Assist with IT projects and business initiatives Interview users to collect information about problems and lead user through diagnostic procedures to determine source of errors Handle problem recognition, research, isolation, resolution, and follow-up for user problems, referring more complex problems to Systems Engineer Basic server access to create/modify/terminate user accounts, phone management, etc. Summary of Qualifications: Bachelors or Associates Degree in Information Technology or a related field is OR Actively Pursuing Degree in Information Technology Experience with Windows and Office products (Outlook, Excel, Word, PowerPoint) Experience with Microsoft 365 products (SharePoint, Teams, Teams Voice, OneDrive) Ability to work in a team environment to meet critical deadlines Experience with Apple devices such as iPhones and iPads Previous customer service experience Summary of Preferred Skills: Experience with Ticket and Asset Management software (e.g., Lansweeper) Someone who has good written, oral, listening skills and customer service Power Automate Experience In addition to a casual atmosphere and a great company culture, Horizon offers a competitive benefit package including health, dental, vision, life, critical illness, and accident insurance, as well as a flex spending account and a 401(k) with company match. Job Posted by ApplicantPro

Ready to make an impact? Join a stable and growing organization where your career can flourish! If you're excited about new opportunities, keep reading! At Trace-A-Matic, our people are our greatest assets! We offer a friendly, clean, and safe work environment where everyone can thrive. Our mission is to achieve excellence in complex precision machined components and ensure customer satisfaction. Plus, we have a fantastic Gainsharing program: when the company profits, we share 50% with our employees, paid out quarterly! Trace-A-Matic offers: 10 Paid Holidays Service-Based PTO Medical, dental, vision insurance 401k with company contribution Gainsharing Exciting, fast-paced environment On-site Fitness Center & Medical Clinic Weekly Pay Performance Merit Raises Climate Controlled Environment Position Overview: The IT Help Desk Technician provides end user support for hardware, software, peripherals and networking. Essential Duties and Responsibilities: Provides technical support via in person, phone or email to corporate and remote users of computer applications and hardware (e.g., PCs, servers). Investigates and resolves user issues. Troubleshoots software, hardware, and network issues. Assists users and provides support for personal computers/peripherals. Also completes ordering, tracking, imaging, and deployment for the IT department. Maintains a troubleshooting tracking log ensuring timely resolution of problems. Also responsible for documentation for system maintenance and development. Collaborates with other IT functions including network services, software systems and/or application development in order to restore service and/or identify problems. Apply security, software, bios updates to company hardware and software. Documents solutions to problems and recommends fundamental changes to systems configurations to prevent recurrences. Provides feedback on problematic trends and patterns in technical support to team lead and/or supervisor. Performs other duties and responsibilities as requested or required. Requirements Skills and Competencies: Strong customer service skills and ability to work under pressure; ability to maintain awareness of, and seek to meet the needs and wants of the user without being prompted. Proficient knowledge of printers, desktops, laptops and networking equipment. Strong knowledge of Microsoft Office solutions (Word, Excel, PowerPoint, etc.). Ability to problem solve, learn quickly, and multi-task. Good verbal, written and interpersonal communication skills. Solid organizational skills and the ability to handle multiple projects simultaneously. Education: High School diploma required; Associate's degree or specialized training in IT field preferred. Experience and/or Training: Minimum of one year of previous IT experience required

Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others? Clarity Technology Group, a Managed Service Provider comprised of a hard-working and close-knit team, is searching for a new IT Support Specialist. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We also offer comprehensive benefits to promote health and wellness among our staff. This is primarily an in-office position in Madison, WI. We'll Provide: A collaborative work environment with the ability to learn about many different industries Salary of $45,000-65,000 Room for professional growth Robust benefits, including health, dental, and vision insurance, a 401(k) plan, life insurance, and both short- and long-term disability coverage What You'll Do: Provide support to end users via remote support sessions and on-site Provide support for Microsoft technologies including Windows and Office 365• Configure, and deploy new laptop and desktop systems Document incidents and follow resolution procedures Provide exceptional customer service at all times Skills You'll Need: 1-2 years of previous technical support experience Experience with building desktops and troubleshooting hardware issues Enjoy working as part of a collaborative team and in a fast-paced environment Analytical thinking, problem solving, and the ability to learn quickly Ability to work a light, rotating on-call schedule Technical curiosity! Associate's or Bachelor's degree in an Information Technology related field is preferred Experience with Active Directory and Group Policy a plus Next Steps: Quick apply with your resume here Or Get a head start on our application and aptitude testing process here: ********************************************************************

Job Description When our technology works, our technicians can focus on what matters most-our customers. We're hiring an IT Support Specialist to be the go-to problem solver who keeps our systems reliable, secure, and user-friendly across our residential service & install teams. RESPONSIBILITIES Provide first-level technical support to end-users via walk-up, phone, email, or ticketing system Troubleshoot and resolve issues related to hardware, software, operating systems, and network connectivity Configure and maintain mobile devices, including iPhones and iPads Perform new user account setup, including provisioning access to systems, email, and required applications Support employee onboarding and offboarding by preparing and recovering IT equipment and access Manage and maintain ServiceTitan and be able to troubleshoot as needed Document support activities, solutions, and procedures Escalate unresolved or complex issues to appropriate technical teams or vendors Monitor system performance and report potential issues proactively Provide basic training and guidance to users on IT tools, security practices, and software usage Participate in IT-related projects and initiatives as assigned This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive, but representative; other duties may be assigned Requirements Microsoft 365/Copilot administration experience required 3+ years of experience in the related field Strong technical problem-solving and communication skills Ability to simplify complex issues into easily digestible bullet points BENEFITS Medical Insurance: Health: 50% of the premium is covered by Cardinal Dental: 50% of the premium is covered by Cardinal Life insurance: $10,000 is covered by Cardinal 401K with a 4% Company Match Uniform allowance Paid Continuing Education Paid Holidays & PTO Phone reimbursement New technology, including iPad & access to integrated software OUR CORE VALUES Teamwork: Support the growth & development of team members to achieve personal & professional success Forward Thinking: Continuously educating ourselves to exceed the industry standard Customer First: Going the extra mile to exceed expectations Do What's Right: Uphold the highest standards of honesty & integrity Committed to Excellence: Focused on results & value high performance Cardinal Heating & Air Conditioning is looking for YOU! Do you crave career advancement? Develop skills in our fun, fast-paced work environment. Our employees enjoy coming in every day and our commitment to customer satisfaction has made our business successful. Want to be a part of something bigger than just a job? Spend a little time learning about Cardinal by visiting our website at ******************** Cardinal Heating & Air Conditioning, Inc. is an equal-opportunity employer.