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The differences between technical specialists and client support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical specialist and a client support specialist. Additionally, a technical specialist has an average salary of $88,773, which is higher than the $39,585 average annual salary of a client support specialist.
The top three skills for a technical specialist include customer service, technical support and patients. The most important skills for a client support specialist are customer service, client support, and client service.
| Technical Specialist | Client Support Specialist | |
| Yearly salary | $88,773 | $39,585 |
| Hourly rate | $42.68 | $19.03 |
| Growth rate | 10% | 10% |
| Number of jobs | 121,151 | 136,163 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 62% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
The role of technical specialists is to provide technical support for applications and programs to staff members and customers within an organization. They train staff and customers on products and apps and offer advice on the best practices for utilizing technical programs and applications. They also design training materials to teach other staff members the most effective methods of using its technology. It is also their job to reduce company costs by looking for ways to improve productivity and lessen expenses.
A client support specialist is responsible for assisting the clients' inquiries and concerns, resolving complaints, and processing requests regarding the goods and services offered by the company. Client support specialists manage the accuracy of client information on the database, maintaining client accounts, and ensuring the proper posting of payments. They also provide strategic techniques to sell products effectively by analyzing market trends and identify business opportunities that would generate more revenues and increase the company's profitability.
Technical specialists and client support specialists have different pay scales, as shown below.
| Technical Specialist | Client Support Specialist | |
| Average salary | $88,773 | $39,585 |
| Salary range | Between $62,000 And $126,000 | Between $29,000 And $53,000 |
| Highest paying City | Washington, DC | New York, NY |
| Highest paying state | Delaware | New York |
| Best paying company | Finnegan Henderson Farabow Garrett & Dunner | NTT Data International L.L.C. |
| Best paying industry | Technology | Manufacturing |
There are a few differences between a technical specialist and a client support specialist in terms of educational background:
| Technical Specialist | Client Support Specialist | |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between technical specialists' and client support specialists' demographics:
| Technical Specialist | Client Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 71.2% Female, 28.8% | Male, 41.7% Female, 58.3% |
| Race ratio | Black or African American, 10.8% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 12.5% White, 54.6% American Indian and Alaska Native, 0.4% | Black or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |