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The differences between technical specialists and technical support trainers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical specialist and a technical support trainer. Additionally, a technical specialist has an average salary of $88,773, which is higher than the $45,722 average annual salary of a technical support trainer.
The top three skills for a technical specialist include customer service, technical support and patients. The most important skills for a technical support trainer are customer service, product support, and technical support.
| Technical Specialist | Technical Support Trainer | |
| Yearly salary | $88,773 | $45,722 |
| Hourly rate | $42.68 | $21.98 |
| Growth rate | 10% | 10% |
| Number of jobs | 121,151 | 168,898 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 59% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
The role of technical specialists is to provide technical support for applications and programs to staff members and customers within an organization. They train staff and customers on products and apps and offer advice on the best practices for utilizing technical programs and applications. They also design training materials to teach other staff members the most effective methods of using its technology. It is also their job to reduce company costs by looking for ways to improve productivity and lessen expenses.
A technical support trainer specializes in creating training programs meant to mold workers into becoming valuable members of a company workforce. Their responsibilities revolve around identifying the trainees' needs, providing written and verbal instructions, addressing and resolving inquiries and concerns, conducting skills assessments, managing schedules, monitoring attendance and performance, and providing consultations to trainees. Furthermore, as a trainer, it is essential to lead and encourage trainees to achieve their goals, all while implementing and emphasizing the company's policies and regulations.
Technical specialists and technical support trainers have different pay scales, as shown below.
| Technical Specialist | Technical Support Trainer | |
| Average salary | $88,773 | $45,722 |
| Salary range | Between $62,000 And $126,000 | Between $25,000 And $82,000 |
| Highest paying City | Washington, DC | Mountain View, CA |
| Highest paying state | Delaware | California |
| Best paying company | Finnegan Henderson Farabow Garrett & Dunner | T.D. Williamson |
| Best paying industry | Technology | Technology |
There are a few differences between a technical specialist and a technical support trainer in terms of educational background:
| Technical Specialist | Technical Support Trainer | |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 59% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between technical specialists' and technical support trainers' demographics:
| Technical Specialist | Technical Support Trainer | |
| Average age | 42 | 42 |
| Gender ratio | Male, 71.2% Female, 28.8% | Male, 64.3% Female, 35.7% |
| Race ratio | Black or African American, 10.8% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 12.5% White, 54.6% American Indian and Alaska Native, 0.4% | Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |