Technical support engineer jobs in Bonney Lake, WA - 826 jobs

KBC Advisors is seeking an experienced IT Specialist to support our growing Data & Products team. This role is hands-on and critical to ensuring seamless technology operations across the organization. The ideal candidate will be proactive, detail-oriented, and comfortable balancing day-to-day support with strategic IT initiatives. KBC Advisors is a modern, nimble purpose-built firm. We pride ourselves on doing things differently. We want team members with diverse views and experiences who can bring new ideas to the table. We value what makes each of us unique and use it to drive our innovative approach to commercial real estate. This is an in-person position in our Seattle, Washington office. Essential Duties and Responsibilities Manage and track IT assets, including hardware and software, to ensure accurate inventory and maintenance Support IT-led projects and system rollouts in a hands-on environment Troubleshoot user access issues on company devices Provide technical support for video conferencing systems and meetings Deliver user training on tools, applications, and IT policies Manage, escalate, and de-escalate IT ticket submissions to ensure timely resolution Research, evaluate, and recommend new technologies to improve IT processes Create, update, and manage IT process guides and training resources Provide IT support and onboarding for new and existing employees Assist with implementing and monitoring IT security measures Travel to KBC offices as needed to provide onsite support Preferred Qualifications Strong understanding of IT asset management and lifecycle processes Proficiency with Microsoft 365, Windows and mac OS environments, and video conferencing platforms Familiarity with IT security best practices and access management Excellent communication skills with the ability to train and support non-technical users Strong problem-solving skills with the ability to prioritize multiple requests Experience working both independently and collaboratively across teams Education and Experience Bachelor's degree in Information Technology, Computer Science, or a related field 3+ years of experience in IT support, systems administration, or a related role The expected annual base salary for this position is $67,000 - $82,000. Experience, skills, location and other factors are considered when determining the salary offered.

A leading technology firm in Seattle is looking for a Principal Member of Technical Staff to support system design, debug and engage with customers on their AMD Instinct™ product line. This role involves leading hands-on validation efforts, optimizing Rack-Scale AI solutions, and influencing product roadmaps. The ideal candidate will have extensive experience in system architecture and debugging, along with relevant academic credentials. The position offers opportunities to mentor and drive technical excellence in a collaborative team environment. #J-18808-Ljbffr

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work: This is a hybrid role based in Astound's Seattle SoDo, WA office. A Day in the Life of the Customer Success Technical Support Associate I: Collaborate with the CST team to define and achieve team objectives and key results (OKRs). Provide outstanding customer service and support to Astound customers within this specific product line. Effectively communicate and explain benefits of target products to best match customer needs. Take ownership of customer issues reported and see problems through to resolution. Answer inbound phone calls, respond to emails or other customer communication streams regarding products, sales and billing inquiries. Research, diagnose, document, troubleshoot and identify solutions to resolve customer issues. Resolves problems on the first contact, with a minimum of transfers, by consistently improving personal technical knowledge and understanding. Follow team defined procedures for proper escalation of unresolved issues to the appropriate internal resources. Provide prompt and accurate feedback to customers, team members, and leadership. Maintain a high degree of knowledge about products Astound provides in specific regions, working with customers to ensure the most applicable product is recommended to best serve their needs. Provide support during the enrollment process, process service changes and disconnects and provide trouble call assistance according to departmental policies and procedures. Conduct audits exercises as needed. Other duties as assigned. What You Bring to the Table: Minimum of 1 year in a customer service related environment, call center environment preferred. Telecommunication experience a plus. Strong interpersonal skills with the ability to relate to customers, peers, and management. Demonstrates a thorough knowledge of Wifi and data products and services. Ability to learn and retain new information and concepts quickly. Demonstrates ability to diagnose and solve problems. Exhibits the ability to follow directions and follow through on processes and procedures. Displays proven good judgment and proactive decision-making skills. Must possess the ability to adapt to change. Strong communication by telephone, written correspondence and in person. Must have the ability to stay focused and remain composed during peak periods & when dealing with challenging customers and situations. Must demonstrate excellent attendance & punctuality. Education and Certifications: High school diploma or equivalent We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program * Benefits listed above are for regular full-time position Base Salary: The base salary range in Washington for this position is $18.00 - $23.00 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Washington and may not be applicable to other locations. Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

A tech-focused organization is looking for a Forward Deployed Engineer to lead complex AI deployments with government clients. You will be responsible for managing technical delivery, embedding within client teams, and utilizing advanced AI technologies to solve critical challenges. Ideal candidates will have 5+ years of experience in engineering, a TS/SCI clearance, and a strong ability to communicate effectively while navigating fast-paced environments. This position allows for hybrid work with significant travel requirements. #J-18808-Ljbffr

A leading global hedge fund in Seattle is seeking a Quantitative Developer to build critical trading infrastructure. You will collaborate with quantitative researchers and senior portfolio managers to optimize systems for trading strategies across global futures and equities. Candidates should have strong skills in React/Typescript and Python, paired with a Master's or PhD in a relevant field. This position offers significant career growth and impact in a dynamic environment. #J-18808-Ljbffr

A leading transportation technology company in Sunnyvale is seeking a backend engineer to build and optimize services for global products. You will design and implement code, collaborate with various teams, and take ownership of your projects. This role requires a computer science degree and expertise in programming languages such as Java or Python. The position offers competitive salary and benefits, including eligibility for bonuses and equity, emphasizing a hybrid work model. #J-18808-Ljbffr

About the company Braintrust is the AI observability platform. By connecting evals and observability in one workflow, Braintrust gives builders the visibility to understand how AI behaves in production and the tools to improve it. Teams at Notion, Stripe, Zapier, Vercel, and Ramp use Braintrust to compare models, test prompts, and catch regressions - turning production data into better AI with every release. About the role We are looking to hire a solutions engineer to partner with our sales team to navigate every part of the sales process. In this role, you'll working closely with technical stakeholders at companies ranging from small startups to massive enterprises. Our primary users are software engineers and PMs at world-class tech companies who are working to leverage GenAI. What you'll do Partner with our sales team to articulate the overall Braintrust value proposition, vision, and strategy to customers Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility Deliver product and technical presentations to potential and existing customers Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material Ideal candidate credentials 5+ years of experience as a sales engineer or in solutions consulting Ability to connect a customer's specific problems to Braintrust's solutions Proficiency in Typescript and Python Has written prompts / tinkered with GPT models and apps Benefits include Medical, dental, and vision insurance Daily lunch, snacks, and beverages Flexible time off < Competitive salary and equity AI Stipend Equal opportunity Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. #J-18808-Ljbffr

ID 102271 Application Deadline 1/18/2026 Company Sabey Corporation Category Facilities At a glance Sabey Data Centers is his hiring an Entry-Level Maintenance Technician to join their team in Tukwila, WA. If you're interested in hands-on technical work that keeps mission-critical systems running, this is a great opportunity to grow with an industry leader. You'll support the operation of a 24/7 data center while gaining experience with advanced electrical and mechanical systems. In this role, you'll:* Perform preventive and corrective maintenance on electrical and mechanical systems* Support troubleshooting and repair of building systems in a mission-critical environment* Work alongside a collaborative team focused on safety and reliability* Receive paid training and ongoing technical development This position is based on-site in Tukwila, WA and offers standout benefits, including 100% employer-paid medical coverage and a matched 401(k). Description: What you'll be doing Another Source's client, Sabey Data Centers, is recruiting three Data Center Maintenance Technicians to join their team on-site in Tukwila, WA. (Internally titled: Data Center Operations Technician) Standard Work Schedule: This role operates on a 4x10 schedule (four 10-hour shifts). There are three openings: one swing shift and two graveyard shifts. All hires will begin with day-shift training before transitioning to their assigned shift. Post-training shifts include: Swing Shift (1 opening): 1:00 PM - 11:00 PM, four 10-hour shifts Graveyard Shift (2 openings): 10:00 PM - 8:00 AM, four 10-hour shifts, scheduled either Tuesday-Saturday or Sunday-Wednesday About Sabey Data Centers: Sabey Data Centers is a premier multi-tenant data center provider, setting the standard for operational excellence, efficiency, and sustained uptime. With over 20 years of expertise and three million square feet of mission-critical space, Sabey is the largest privately-owned data center owner and operator in the United States. Their cutting-edge facilities-located in Tukwila, WA (20 minutes outside Seattle); East Wenatchee, WA; Quincy, WA; New York, NY; Ashburn, VA; and Austin, TX, with a new location coming soon in Umatilla, OR-support top-tier financial institutions, technology giants, media powerhouses, and healthcare leaders, delivering unparalleled reliability, security, and scalability. By prioritizing sustainability and innovation, Sabey Data Centers continues to shape the digital infrastructure of the future. SDC is one of the few companies in the industry that both builds and operates its own facilities, giving employees a unique end-to-end view of the data center world. We foster a culture where people who are humble, hungry, and smart are truly valued, supported, and promoted from within. Sabey is deeply committed to being a responsible community partner, returning unused energy to grids and collaborating with local utilities for sustainable impact. While competitors may offer higher salaries, few can match Sabey's positive culture, purpose-driven mission, and long-term career growth opportunities. About the role: This position willbe responsible for"hands-on" day-to-day operation of a 24/7 data center that includes administrative office space. The facility incorporates state of theartredundant power and environmental systems. This positionis responsible forperforming basic preventive maintenance tasks, cleaning equipment rooms, troubleshooting electrical / mechanical equipment, and operating building control systems. Principal Accountabilities: Equipment Maintenance and Repairs Troubleshooting and Issue Resolution Preventive Maintenance and Upgrades Equipment Inventory Management Monitoring and Alarm Response Vendor and Contractor Collaboration Compliance and Safety Disaster Recovery and Business Continuity Support to Senior Technicians and Engineers Facility Organization Other duties as assigned Minimum Qualifications High School diploma or GEDrequired. General maintenance skills or relevant experience Proficiencywith Microsoft Suite - Word, Excel, PowerPoint, Outlook, Teams, etc. Ability to become proficient in other software. Working knowledge of the English Language - ability todemonstratewritten and verbal comprehension and expression. Ability to respond promptly to on-call situations. Excellent time management skills - ability to manage and prioritize multiple projects. Aptitude and willingness to learn andutilize AI tools and technology. Sabey's investment in YOU: Sabey is committed to building an enduring, next-generation company that values and invests in the success of its team members. Through SabeyLife, a holistic well-being initiative, Sabey provides the resources, benefits, and support to help employees thrive both professionally and personally. SabeyLife includes: Comprehensive Benefits: Sabey covers 100% of employee-only premiums for the base high-deductible medical and PPO dental plans, contributes up to $2,000 annually to an HSA, and provides onsite gym access and free parking at most locations. Time to Recharge: Employees receive up to 5 weeks of PTO based on tenure, plus 10 paid holidays and the flexibility to carry over unused PTO into the new year. Financial Wellness: Sabey offers a competitive, matched 401(K) retirement plan to support long-term financial security. Growth & Development: Employees have access to professional and personal development programs, including: Thought Patterns for High Performance: A mindset training program focused on optimizing productivity, resilience, and goal achievement. Everything DiSC: A workplace communication and personality assessment that helps employees improve teamwork, collaboration, and leadership effectiveness. Built to Last: A development framework centered on creating sustainable success, fostering innovation, and reinforcing a strong organizational culture. The anticipated annual base salary range for this position is $54,987 - $82,480. Sabey believes that investing in employees' well-being, growth, and success strengthens the organization and the communities it serves. Sabey Corporation and its subsidiaries, including Sabey Data Centers and Sabey Construction, are equal opportunity employers and drug-free workplace. Applicants will be subject to a pre-employment drug test and background check. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, veteran status, disability status, or other protected classes. Another Source works with their clients, on a retained project basis. As you read through the job posting and review the list of qualifications (required and/or preferred), please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us. If you need further assistance and/or accommodation to apply, please contact the Sabey Human Resources Department at or by email at . #LI-KR1 Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Application Support Engineer (ASE) is responsible for the installation, configuration, troubleshooting, and maintenance of proprietary line-of-business applications and their hosting environments in both UAT and Production. The ASE will ensure application reliability and server health, while actively contributing to documentation, automation, and cross-functional collaboration. The ASE will provide guidance and support other team members while contributing to the department's continuous improvement initiatives. Essential Functions Architect tools to monitor systems to ensure pre-production and production servers are maintained for 100% uptime. Anticipate, correct, and document issue resolution. Work with vendors as well as technical and non-technical users to understand, troubleshoot and correct or document issues with company applications. Resolve issues and make recommendations and help implement process improvements. Maintain comprehensive documentation of configurations, workflows, procedures and other related items. Provides user documentation as needed to resolve issues, including process-flow descriptions and/or Visio diagrams. Mentor and assist other team members. Perform other related duties as assigned. Essential Knowledge, Skills, & Abilities Able to effectively communicate both verbally and in writing to accurately convey messages with both technical and non-technical users. Expert knowledge of Active Directory domains, schemas, and configurations. Expert understanding and knowledge of processors, storage devices, SAN arrays and I/O devices compatible with vSphere. Expert knowledge of MS Windows OS as well as Linux OS. Intermediate knowledge of Azure and Azure DevOps. Possesses expert understanding and knowledge of processors, storage. Strong understanding of operating system secured certificate maintenance and the associated impacts on various application interfaces. Strong knowledge of application security principles and best practices. Intermediate proficiency with Microsoft SQL and XML. Proficiency in scripting and automation using tools like PowerShell, Python, and AI technologies. Proficient with full MS Office Suit, MS SharePoint, MS server system administrator. Commitment and ability to cultivate a diverse and inclusive work environment. Education Bachelor's Degree in Computer Science, Information Systems, or related field preferred. MCSA, MCSE and/or VCP6 certifications preferred. Experience 5+ years of recent (support 3-4 years' experience working with Automation and Scripting (i.e. Task Scheduler and PowerShell) Compensation and Benefits Covius offers an extensive benefits package for all employees, including medical, dental, vision and 401(k)! Compensation: $94,400 to $118,000 annualized with a 10% AIP opportunity Application Guidelines: For best consideration, please submit your resume and application materials by 11/26/2025. Review of applications will begin immediately. Working Conditions Work is performed in a climate controlled indoor administrative office setting. The noise level in the work environment is usually quiet to moderate, depending upon the office or meeting location. Physical Demands and Activities While performing the duties of this job, the employee is frequently required to communicate. The employee frequently is required to remain stationary. The employee is frequently required to move about the office, operate a computer and other office machinery, such as calculator, copy machine, and computer printer; occasionally position self to maintain files; occasionally moves boxes weighing up to 10 lbs. Close and distance observation required with ability to observe objects at close range in presence of glare or bright lighting (e.g., computer screen). Must possess the ability to communicate information and ideas so others will understand and have the ability to interact with external and internal stakeholders. Covius is committed to equal opportunity in all employment practices to all qualified applicants and employees without regard to race, color, religion, gender, gender identity, age, national origin, pregnancy, disability, genetics, marital status, military or veteran status or any other protected category as established by local, state, and federal law. This policy applies to all aspects of the employment relationship including recruitment and hiring, placement, promotion, transfer, compensation, disciplinary action, layoff, leaves of absence, training, and termination. All such employment decisions will be made without unlawful discrimination based on any prohibited basis. The essential functions, working conditions and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Please note that all s are not intended to be all-inclusive. This job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Employees may be required to perform other duties at any time with or without notice to meet the ongoing needs of the organization. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

* Understand how commodity servers operating systems and networks function perform and scale. * Possess superb troubleshooting project management and problem analysis skills. * Drive technical innovation and efficiency in infrastructure operations via automation. * Design server monitoring and management solutions using automation and self-repair. * Create processes that enhance operational workflow and provide positive customer impact. * Dive deep to resolve problems at their root looking for failure patterns amenable to long-term solutions via simplification and automation. * Avoid re-inventing the wheel and prefer appropriately simple repeatable solutions over more complex and failure prone ones. * Recognize and adopt best practices in documentation testing security operational support at scale and efficient use of resources. * Develop appropriate metrics to demonstrate performance at improving operational efficiency. * Core Requirements:* * In depth knowledge of experience deploying and operating Linux or other UNIX variants in a datacenter environment. * Relentless passion for frugality and out-of-the-box engineering. * Strong system troubleshooting skills. * Proficiency and experience in automation via Perl/Python programming and shell scripting. * Good understanding of standard internet protocols Ethernet ARP IP ICMP UDP TCP SSL DNS HTTP etc. * Demonstrable grasp of security best practices in server configuration tool development and access controls. * Experience in building SQL queries. * * * Highly Desirable Attributes:* * Knowledge of C C Python or Java. * Knowledge of VCS git mercurial svn. * Understanding of AWS technologies aws.amazon.com. * Experience deploying or managing servers in large-scale geographically diverse environments. * Understanding experience of managing and monitoring large scale disk sub-systems. * Operational knowledge of common enterprise switching and routing platforms *Job Type & Location* This is a Contract position based out of Seattle, WA. *Pay and Benefits*The pay range for this position is $60.00 - $65.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Seattle,WA. *Application Deadline*This position is anticipated to close on Jan 14, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About the Role: As a Datalink Support Specialist, you'll serve as the first point of contact for technical and operational issues across a leading Flight Deck Service platform. You'll manage aircraft configuration, support onboarding, and collaborate with internal teams to ensure system efficiency. The role blends technical troubleshooting, customer-facing responsibilities, and internal coordination, ideal for someone seeking to deepen their avionics knowledge while supporting key aviation clients. The Company: A global provider of aviation connectivity solutions with over 25 years of industry experience. Operating across Aviation, Mobility, Maritime, and Government sectors, this innovative organisation leads in providing seamless cockpit communications and integrated avionics services. The team culture is collaborative, office-based, and committed to nurturing career growth. Benefits & Opportunities: Collaborate with aviation experts while working with cutting-edge technologies in a structured, mentoring-focused environment. Be the face of service for leading aviation clients, gaining industry-wide exposure and influence. Progress your career in a growing, stable company with internal promotion pathways and an attractive benefits package. To Be Successful, You'll Need: 2 - 6 years' experience in the aviation industry (FBO, aircraft management, avionics, or pilot). Strong understanding of aircraft operations and avionics troubleshooting. Experience in customer-facing or client support roles, ideally within commercial aviation. Interested in Learning More? Reach out to me at ********************** or call 07537 162615 for an initial discussion. Key Words: Datalink | Flight Deck Freedom | Avionics | Aircraft Operations | Aviation | Troubleshooting | Connectivity | Business Aviation | Aircraft Configuration | FBO | Customer Support | Ground Station | Airplane | Satellite | Technical Support | Seattle

Nintendo of America Inc. About Nintendo of America: From the launch of the Nintendo Entertainment System more than 30 years ago, Nintendo's mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo's iconic and cherished franchises including Mario, Donkey Kong, The Legend of Zelda, Metroid, Animal Crossing, Pikmin and Splatoon across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks. Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo's operations in the Americas. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company's website at . Team Summary: Within NOA's Inventory Operations & Applications department, this role provides specialized technical product and systems configuration management in support of Nintendo's finished goods and merchandise as well as repair and refurbishment programs. Primary job duty is creating part numbers or SKUs. DESCRIPTION OF DUTIES: * Collaborates with customers such as Engineers, Design, and Technical Services to define and develop product and part specifications. * Assesses impacts related to product changes and coordinates the change management planning and implementation efforts to address impacts. * Coordinates remediation of issues and gains stakeholder alignment to standards and guidelines; ensures requirements are met in a timely manner. * Initiates Agile system requests to update or create Engineering Specifications, Part Numbers, BOMs, and Oracle EBS system changes. * Controls changes to product structure throughout its lifecycle and effectively communicates changes to released documentation. * Leads Technical Services product configuration planning and change control implementation meetings and projects. * Develops part approval workflows and manages part requests and approval process flow; identifies and resolves process issues. * Serves as department liaison regarding technical product support with internal and external customers. * Tracks and reports key performance indicators and other metrics to drive improvements. SUMMARY OF REQUIREMENTS: * 3 to 5 years of related experience required. * Bachelor's degree in a related field, or equivalent combination of education and experience, technical degree or equivalent work experience. * Experience with PLM (Product Lifecycle Management) software (ex. SAP, Siemens, Autodesk, Oracle Agile) * Knowledge and understanding of the product life cycle * Experience with part configuration, process documentation, Bill of Materials (BOM) and/or creating SKUs or part numbers * Strong attention to detail Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role. This position is HYBRID in Redmond, WA, and not open to remote status at this time. This position includes a base salary range of $79,600 - $127,400 annually, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off. Please see our Benefits & Perks page for more benefits information. #LI-Hybrid .

Who We Are Located in the scenic Puget Sound area with nearby mountain ranges and Mount Rainier in the distance, Tacoma is surrounded by outdoor recreational opportunities such as hiking, boating, and camping. Tacoma, Washington has been ranked as one of the most livable cities in the country, due to the increasing career opportunities, cultural diversit,y and community engagement, just to name a few. Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup and Squaxin Island Tribes. The 1854 Medicine Creek Treaty forcibly removed them to Reservations to make way for colonizers; we recognize the privilege of utilizing this land has come at a great cost. We honor the resilience of the Puyallup and Squaxin Island people, who still live here, defend their rights, and contribute greatly to the well-being of our community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. In addition, we strongly support the Stop Asian Hate movement and have an active Asian Pacific Islander Student Club as well as an Asian and Pacific Islander Faculty and Staff Coalition. TCC is committed to developing more culturally responsive curricula by infusing and incorporating more educational content focused on the lives, experiences, and contributions of Native, Black, Latine, Asian, and other marginalized communities. We continually strive to become an anti-racist institution. We are specifically focusing on improved support for traditionally marginalized populations, including Black/African- American, Indigenous, People of Color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, and the LGBTQ+ community. To this end, TCC seeks applicants who: * Value intellectual curiosity and innovative teaching * Welcome difference and model respectful interaction with others * Recognize and honor the important role that diversity brings to an educational community * Are committed to educating a racially and socioeconomically diverse student population * Are committed toteaching in a community college setting * Care deeply about student success * Intentionally support and promote efforts related to equity, diversity, and inclusion * Honor TCC's mission promoting equitable access to educational opportunities * Reflect the diversity of our community Position Summary: This position provides expert-level supervision, consultation, design, development, lifecycle management, maintenance, and problem-solving activities related to computing endpoints, classroom technology, and the help desk at Tacoma Community College. This position is the campus IT Accessibility coordinator and will develop and lead compliance, training, and verification processes. This position manages and supports a variety of enterprise systems across TCC. Responsibilities include highly complex tasks such as planning, research, development, implementation, and maintenance of computer hardware, software, and customer support of enterprise applications, services, and a variety of academic and administrative systems across TCC. Hire, train, and supervise staff and provide leadership to ensure stable, high-quality technology services and equipment in support of the administrative and instructional environment. This position leads others in the form of future planning, development, and deployment of technology resources. This position will collaborate with others across campus in support of new initiatives. This position stays abreast of new technology and is integral to planning future campus technology needs. This position reports to the Associate Director of Information Technology. Essential Functions Leadership * Develop project plans, schedules, reports, and manage activities. Provide multiple alternatives and scenarios to be considered in decision-making. * As the campus IT Accessibility Coordinator this position will be the leader responsible for reviewing all VPAT and HECVAT documents to ensure software and services are accessible. * This position leads and serves on IT and other Accessibility committees. It will ensure compliance at the federal, state, and local level and develop/implement related activities at an expert level. * Provide training and/or training materials and knowledge transfer to customers and team members. * Hire, direct, supervise, and evaluate staff who provide support for instructional and administrative technology services. Participate in the hiring process for appropriate staff, including identification of need and related qualifications. * Leads planning, design, and implementation for new technology initiatives and projects. Collaborate with campus employees, departments, and divisions to identify and support technology needs. * Conduct planning and implementation to incorporate complex systems in line with departmental goals. * In consultation with Instruction, advocate for appropriate implementation and use of instructional technology in the institutional and educational process and establish service level agreements. * Leads, trains, and supervises the activities of the IT Help Desk operations and support personnel. Manage and route escalated work orders and service requests. * Coordinate and manage vendors, employees, and projects to specify, define, design, and procure solutions. * Ensure the availability and reliability of technology services in accordance with TCC's needs. This includes certifying equipment and programs for proper maintenance, control, administration, and documentation. * Represent the department's operation and planning efforts as a member of the Academic Technology Committee and other forums as assigned. * Inform and implement the Information Technology Security Program, outlining standards necessary for balancing college educational, business, and information security objectives. * Assist in strategic and tactical planning, development, evaluation, and management of the information and technology systems and services for the college. Stay abreast of and anticipate technology trends, best practices, and needs. * Recommend and manage cost-effective purchases and replacement programs for campus hardware and/or software service assets. * Establish and maintain a professional working environment that promotes teamwork and organizational values. * Contribute to creating a safe, bias-free working environment, which engenders respect for differences and encourages inclusion. * Oversee and execute effective asset management and inventory control. * Oversee and execute efficient, cost-effective, and environmentally-friendly surplus of decommissioned assets following applicable policy and procedure. * Support faculty and student use of the College's computing labs and multimedia presentation spaces. * Supervise Multimedia Support technician. * Monitor budgets and supplies inventories. * Manage relationships with vendors. * Monitor the campus printing systems. Propose changes when needed. Authorize student refunds and account corrections. * Supervise PC setup, maintenance, and problem isolation for instructional and administrative computers. * Supervise full-time support technicians, part-time support technicians, and student employees. * Oversee the creation and deployment of appropriate PC images. * Problem Resolution and Training. Resolve escalated system and end-user problems and train technical staff on discovered resolutions. Write technical articles and procedures for IS staff. Write end-user and technical documentation. Develop and coordinate technical training plans and opportunities, including on-site and online offerings. Hands-on work * Coordinate and manage vendors, employees, and projects to specify, define, design, implement, manage, monitor, maintain, and administer enterprise-level services * Ensure the security of the campus network and technology assets. * Provide quality customer service, including collaborating with partners to address service shortfalls. * Perform other related duties as required and deemed appropriate in support of the Information Technology Department to accomplish assigned responsibilities and functions of the office. Qualifications Duties of the position require knowledge, skills and abilities: * Subject Matter Expertise in Information Technology. * A deep commitment and understanding of accessibility in terms of technology and compliance. * Strong oral and written language skills. Excellent presentation and communication skills. Comfortable communicating with all levels of personnel, up to senior-level management. * Effectively carry out work processes to achieve individual and organizational goals. * Manage personal time and projects wisely; set priorities, make appropriate decisions to complete assigned tasks, and solve problems efficiently and promptly. * Identify and understand issues, challenges, and learning opportunities; be proactive and strategic with solutions. * Communicate promptly and responsively to the needs of the department and college community. * Ability to direct, manage, and provide empathetic and timely customer service to students, faculty, staff, and community members in a higher education setting. * Possess program and project management skills with the ability to plan, implement, manage, and evaluate complex programs and projects. * Ability to communicate and relate well with diverse populations, students, faculty, staff, and the general public in a friendly, courteous, respectful, and professional manner. * An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace. * Ability to actively lead and participate in teams to advance the college towards the completion of shared goals. * Ability to promote and maintain a healthy and positive work environment with collegial and cooperative work relationships. * Ability to provide clear and ethical principles to decision-making and use judgment and discretion in sensitive matters. * Ability to perform well under pressure and engage in critical self-reflection and growth. * Ability to represent the college effectively at all levels, both internally and externally. Duties of the position required experience: * Demonstrated success working effectively with ethnically and culturally diverse populations * Bachelor's degree in business, information technology, computer science, computer engineering, or relevant field OR 5+ years of equivalent IT management work experience OR Equivalent education, certification, or experience may be substituted for the degree. * 5 years of full-time increasing responsibility experience in an information technology department. * 3 years of full-time experience in supervision and responsibility over an area that reports to this position. * Experience and knowledge of ITIL processes. Required conditions of employment: * Successful completion of a criminal history background check prior to employment. Application Process Application Materials & Procedure Complete application packages must include the following. * Tacoma Community College online application. * Resume & cover letterdescribing how your educational background and experience align with the responsibilities and qualifications. * Unofficial copies of transcripts for all colleges and universities attended. * Tacoma Community College is committed to eliminating barriers and systems of oppression so we may serve all learners AND support each other as colleagues. We strive to be an anti-racist institution and value compassion, respect, and continuous improvement. A critical component of this is the understanding that the work of establishing, cultivating, and championing Equity, Diversity, and Inclusion (EDI) belongs to all employees. Please share with us, in an attached statement (maximum two pages), how your experiences and understanding of EDI will contribute to, foster, and support this crucial work here at TCC. Compensation and Benefits This is a full-time administrative position contracted on an annual basis. The schedule is Monday - Friday 7:30 am-4:30 pm or as assigned. The salary for this position is $120,000 - $125,000. Must be available on occasional evenings, nights, and weekends as needed. Telework is available upon approval. Summer schedule may vary to four 10-hour days. The primary work location is Building 18 on the TCC Tacoma campus. Tacoma Community College offers a comprehensive healthcare benefits package for you and your dependents including medical, dental, and vision insurance. Life and long-term disability insurance plans; vacation, sick and personal leave; reduced tuition for the employee; and retirement benefits are also provided. For more information, please visit our employment page/employment benefits:******************************************* Degrees must be from accredited colleges or universities recognized by the U.S. Department of Education and verified by the National Clearinghouse.International degrees will be verified for U.S. equivalency.Successful completion of a criminal history background check is required upon employment. Tacoma Community College values diversity and is an Equal Opportunity Employer and Educator. Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Stephen Smith, Title VII and Title IX, Building 14, ************; Kathryn Held, Section 504 Officer, Student Affairs Administration Office at ************. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Tacoma Community College Human Resources 6501 S 19th St Bldg. 14, Tacoma WA 98466 *********************************

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Continuant is expanding our Global Managed Services team and we're looking for a Level-2 Network Support Engineer to provide mid-level technical support for enterprise customers around the world. If you enjoy troubleshooting real-world network issues, working across multiple vendors and platforms, and resolving problems others can't, this role is for you. What You'll Do Handle escalated network incidents and service requests from Level-1 support Troubleshoot routing, switching, VPN, wireless, and firewall issues in live customer environments Use tools such as packet capture, log analysis, and CLI diagnostics to identify root cause Escalate complex or high-severity issues to Level-3 engineering when required Maintain accurate ticket updates and documentation in ServiceNow Support proactive monitoring and alert triage to help prevent customer outages Update internal knowledge base articles with fixes and troubleshooting steps What You Bring 2-4 years experience in a NOC, TAC, MSP, or similar support environment Strong working knowledge of: VLANs, routing protocols, ACLs, VPNs, DHCP/DNS, wireless networking Ability to analyze issues independently and document clear troubleshooting steps Excellent written and verbal communication in English (customer-facing) Certifications: Required: CCNA (or equivalent experience), ITIL Foundation Preferred: CCNP, Fortinet NSE, Meraki, VMware, SD-WAN vendor certs Technical Environment You'll work with: Cisco ISR/ASR, Catalyst, Meraki, Fortinet firewalls, VPN technologies, routing (OSPF, EIGRP, basic BGP), switching (STP, EtherChannel), and standard troubleshooting tools (Wireshark, CLI, monitoring platforms, etc.). Experience with ServiceNow or other ITSM tools is a plus. Role Details Shift: EMEA schedule Location: Remote / Global (must be eligible to work in home country) Type: Full-time, Non-Exempt Travel: Occasional, for training or team collaboration Reports to: Sr. Network Engineering Manager Why Join Continuant? Work with enterprise-scale real-world networks - not lab simulations Career growth supported through certifications, lab access, and learning opportunities Stable, growing company with a strong engineering culture Global team, modern tools, and room to advance into Level-3 / Architecture roles --- Qualifications Required Qualifications 2-4 years of hands-on networking experience in a Service Desk, NOC, MSP, or TAC environment Strong troubleshooting ability across VLANs, routing protocols, ACLs, VPNs, DHCP/DNS, wireless Excellent written and verbal communication skills, especially in client-facing updates Ability to work in a ticket-driven environment with multiple concurrent tasks Certifications: Required: CCNA (or equivalent experience), ITIL Foundation Preferred: CCNP, Fortinet NSE, Meraki, VMware VCP, SD-WAN vendor certifications Technical Skills Routing: OSPF, EIGRP, basic BGP Switching: VLANs, STP, trunking, EtherChannel Security: ACLs, NAT, IPsec VPN, firewall concepts Platforms: Cisco ISR/ASR, Catalyst, Meraki; Fortinet or other major firewall vendor preferred Experience with monitoring tools, packet analyzers, and remote CLI access ServiceNow or similar ITSM platform experience Other Requirements Ability to work at a desk for 8-10 hours, 5 days per week Occasional travel for training or team onsite collaboration Must be legally authorized to work in applicable country of residence

A leading AI research firm is seeking experienced Software Engineers to help deploy technology for public sector missions. You will work with cross-functional teams to build innovative features for ChatGPT and OpenAI APIs, requiring strong JavaScript and Python skills. The ideal candidate will have over 5 years of experience and a passion for shaping impactful technology. Occasional travel may be required, and this role is based in Seattle, WA. #J-18808-Ljbffr

TEKsystems is partnering with a leading technology company to hire a Systems Engineer II for a 3-month contract in Seattle, WA. This role focuses on infrastructure operations, automation, and troubleshooting for aerospace and robotics platforms, and industry experience in these areas is highly preferred. Candidates should have a technical degree in Computer Science or a related field, software development and support experience, and strong Linux/UNIX skills. Key responsibilities include optimizing servers and networks, driving automation, resolving root causes, and improving operational workflows. Required skills include C++ coding, Jira, data pipeline systems, scripting (Perl/Python), and knowledge of internet protocols and security best practices. Preferred experience includes AWS technologies, version control systems, and managing large-scale distributed environments. *Job Type & Location*This is a Contract position based out of Seattle, WA. *Pay and Benefits*The pay range for this position is $60.00 - $65.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Seattle,WA. *Application Deadline*This position is anticipated to close on Jan 27, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Continuant is a leader in modern Managed Services, supporting mission-critical collaboration and network environments for enterprise clients worldwide. We are expanding our Network Engineering team and hiring a senior-level escalation engineer who thrives in complex technical environments and enjoys direct interaction with clients. If you are highly technical, calm under pressure, and enjoy solving problems others can't, this role is built for you. --- What You'll Do Serve as the top-tier technical escalation point for complex network incidents. Own high-impact issues end-to-end, including RCA, vendor engagement, and remediation planning. Troubleshoot across multi-vendor routing, switching, firewall, and SD-WAN environments. Mentor Level-1 and Level-2 engineers and provide knowledge transfer across the team. Participate in client meetings (20-25%) as a network subject-matter expert to support Sales and Account Management teams. Provide technical clarification of services, architectures, and capabilities during presales discussions. Contribute to proactive assessments, improvement plans, and change/problem/release management. Maintain clear, high-quality documentation and communication within ServiceNow. What You Bring 3-5+ years of hands-on enterprise networking experience (engineering or TAC) Strong troubleshooting expertise across Cisco routing, switching, security, and wireless Excellent client-facing communication skills (written, verbal, and presentation) Ability to lead high-severity incidents and remain calm under pressure Experience working in a Managed Service, MSP, or 24x7 support environment Certifications: Required: CCNP (Enterprise, Data Center, or Security), ITIL Foundation Preferred: CCIE, Fortinet NSE, VMware VCP, Silver Peak SD-WAN Technical strength in: Routing (OSPF, BGP, EIGRP, FHRP) Switching (STP, VLANs, VPC, LAG) Security (ACLs, NAT, VPN, NGFW) Cisco platforms: ISR/ASR, Catalyst/Nexus, ASA/Firepower, Meraki wireless Bonus experience: Fortinet, VMware, Silver Peak, SD-WAN, QoS design Presales / SME Qualifications (Light, Not Quota-Based) Comfortable participating in customer discovery and solution discussions Ability to explain technical solutions to both technical and non-technical stakeholders Experience supporting scope definition, effort estimation, or technical validation Presents confidently during demos, design reviews, or Q&A sessions Why Continuant At Continuant, you're not just another engineer in a ticket queue - you're a trusted expert. We invest in career growth, certifications, mentorship, and exposure to enterprise-class networks across industries. Our culture is built on teamwork, ownership, transparency, and doing what's right for the client, not just what's in the scope. If you want a role where your expertise is valued and your voice matters, you'll feel at home here. Other Details Shift: US Daytime Location: Remote (US-based) with occasional travel for meetings or training Reports to: Sr. Network Engineering Manager Employment: Full-time, Non-Exempt Qualifications Qualifications Experience Area Required Engineering / Network Support 3-5 years Service Desk / TAC environment 3-5 years IT Services / MSP / Managed Service 3-5 years Education & Certifications · Bachelor's degree in related field or equivalent experience (preferred) · Required: CCNP (Enterprise, Data Center, or Security), ITIL Foundation · Preferred: CCIE, VMware VCP, Silver Peak, Fortinet NSE Presales-Relevant Skills (New) · Ability to articulate technical concepts to both technical and non-technical audiences. · Experience participating in client discovery/scoping calls with Sales teams. · Ability to translate customer requirements into proposed service capabilities. · Comfortable presenting solutions and answering technical questions in live meetings. Technical Expertise · Switching: STP, VLANs, trunking, LAG, VPC · Routing: EIGRP, OSPF, BGP, FHRP, redistribution · Security: ACLs, NAT, stateful inspection, IPsec/DMVPN, AAA, NGFW · Cisco hardware: ISR/ASR, Catalyst, Nexus, ASA/Firepower, Meraki wireless · Preferred experience: VMware, Silver Peak SD-WAN, Fortinet, QoS (LAN/WAN) Other Requirements · Ability to work 8-10 hours at a desk, 5 days per week · Occasional travel for client meetings, training, or vendor events