Technical support engineer jobs in Cherry Hill, NJ - 795 jobs

We are hiring a Network & Systems Operations Engineer to support large-scale, mission-critical access network platforms in a 24×7 production environment. This role is focused on Linux systems troubleshooting, network operations, incident response, and platform stability. This is a hands-on operations and engineering role, requiring equal strength in Linux systems and networking fundamentals. Qualifications: 5-10 years of experience in production operations or network/systems operations roles Strong hands-on experience with Linux/Unix systems troubleshooting Command-line proficiency Process, memory, CPU, disk, and log analysis Strong networking fundamentals Layer 1, Layer 2, and Layer 3 knowledge Routing and switching troubleshooting Experience with Juniper, Arista, or Cisco network devices Experience handling incidents, escalations, and on-call responsibilities Hands-on experience with server hardware in production environments Responsibilities Provide end-to-end system and network operational support in a 24×7 environment Perform incident triage, mitigation, and escalation handling for production systems Troubleshoot Linux/Unix systems using command-line tools (processes, memory, logs, file systems) Troubleshoot and support network devices, routing, and switching issues Maintain and support system architecture, including headend and access network platforms Support server hardware, including HPE servers, RMAs, and hardware replacements Execute system upgrades, platform changes, and risk-managed implementations Identify recurring issues and drive long-term operational improvements Collaborate with engineering, product, and regional teams to operationalize platforms Assist with automation and scripting to reduce manual operational tasks Participate in a rotating on-call schedule, including nights, weekends, and holidays #NetworkOperations #LinuxEngineer #SystemsEngineer #NetworkEngineer #LinuxTroubleshooting #Networking #Juniper #Arista #IncidentManagement #OnCall #InfrastructureOperations #TelecomJobs #PhiladelphiaJobs

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel. We're looking for Technical Writers to write, publish, and maintain developer documentation. Our work ranges from making small edits to existing content to creating entirely new websites. We need someone who excels at handling multiple projects and has the technical know-how to create comprehensive guides for developers. Responsibilities: + Create high-quality instructional documentation for developers. + Collaborate closely with subject matter experts, project managers, developers, testers and business analysts to produce the required technical documentation. + Use a suite of internal tools to draft, develop, and publish content. + Communicate technical concepts in simple easy-to-understand language for technical and non-technical audiences. Skills: + Strong writing and editing ability. + Proficiency with HTML,YAML, Markdown and either Javascript or Python. + Familiarity with programming best practices. + Experience writing instructional content (e.g. user manuals or guides, support content / instructions) + Experience working with a content management system + Knowledge in Google docs and products. + Understanding of access control lists, and dynamic code. + Ability to write according to our internal style guide. + Strong research and analytical skills + Strong communication skills. + Project management skills. + Customer service. This position is part of a bargaining unit. Basic Qualifications: + Minimum 2 years of Project Management experience Minimum 2 years of technical writing and editing experience Minimum 2 years of experience writing according to internal style guide + High School Diploma / GED Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************************************** Role Location Hourly Salary Range California $32.00 to $42.00 Cleveland $32.00 to $42.00 Colorado $32.00 to $42.00 District of Columbia $32.00 to $42.00 Illinois $32.00 to $42.00 Maryland $32.00 to $42.00 Massachusetts $32.00 to $42.00 Minnesota $32.00 to $42.00 New York/New Jersey $32.00 to $42.00 Washington $32.00 to $42.00 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

Bergey's Inc. is a family-owned business that has been servicing our customers' needs since 1924. Currently our company has over 50 locations and more than 1,800 team members. Today our family of automobile, truck and tire companies stretch throughout Pennsylvania, Delaware, Maryland, & New Jersey . Visit us at *************** to learn more about our company. We strive to provide an environment for our associates and customers that is welcoming, transparent, and forward thinking. Our employees are our greatest asset. We promote and develop individual strengths, as well as grow our employees personally and professionally. Together we can make a difference. Benefits: We offer a generous benefit package including: Vacation and PTO time Paid Holidays 401k with profit sharing Medical, Dental and Vision insurance. Employee Assistant Program FSA and HSA Plans Life Insurance Opportunities for Advancement Paid Training Employee Referral Program Employee Discount Location: Bergey's Truck Center, Pennsauken NJ Pay: $22.00 - $25.00 per hour based on experience Shift: Full Time Essential Duties: Follow-ups: Proactively follow up with customers to ensure they are satisfied with the work done, and address any additional questions or concerns. Record Keeping: Maintain accurate customer records and service history in the database. Problem Solving: Resolve customer issues or concerns with professionalism and tact, ensuring customer satisfaction and loyalty. Team Collaboration: Work closely with the service technicians, parts department, and management team to ensure smooth operations and clear communication. Manage and sustain efficient workflow processes ensuring customer satisfaction through clear communication and accurate billing. Tracking and Reporting: Maintain internal service reports, track customer feedback, and monitor performance metrics. Training & Development: Attend company-provided training and keep up to date on industry trends and advancements in truck service and repair. Maintains professional appearance and a neat work Other tasks as assigned Qualifications: High School Graduate or GED Valid Driver's License Successful completion of pre-employment background checks and drug screening Bergey's is an Equal Opportunity Employer.

As a part of the customer service team, you will support eligible cancer patients and their caregivers through their journey. We are deeply committed to providing patients/caregivers with an exceptional service experience, so they are well-positioned for treatment and to receive care. We are looking for someone who is service-oriented with the ability to drive insights and operational enhancements in a dynamic environment, while remaining forward-thinking to proactively and reactively respond to patient and caregiver needs. A successful candidate must have excellent communication and critical thinking skills. This role represents a unique opportunity to directly assist patients/caregivers in close partnership with internal and external supplier partners. The Patient Support Specialist will play a critical role in managing the day-to-day operations of the patient support program by assisting with patient/caregiver eligibility, enrollment, travel logistics and reimbursement where appropriate. To best support patients and their caregivers, the team will be set up as contact center with operating hours of 7:30AM to 8PM Monday through Friday in which you will be expected to work 8.5 hour shifts within operating hours. The team operates on a hybrid/remote schedule, working 3 days in-office, 2 days remote. MUST RESIDE IN OR NEAR HORSHAM, PENNSYLVANIA This team operates on 4-week rotation schedule; all candidates must be comfortable with rotating shifts. Example of shifts: -- 1 Week: 7:30 AM - 4:00 PM -- 2 Weeks: 9:00 AM - 5:30 PM -- 1 Week: 11:30 AM - 8:00 PM You must welcome the challenge of working in a highly visible role where you can meaningfully impact the health and well-being of others. You should be a motivated self-starter and quick study who approaches assignments with urgency and diligence. Responsibilities: Serve as the point person for a select number of patients/caregivers in supporting their treatment through an online case management system Respond to inquiries from patients/caregivers/sites regarding the patient support service offerings using a call guide resource Perform administrative functions of requesting and responding to travel and logistics, sometimes urgently since last minutes change is highly probable while staying calm and offering support to the patient/caregiver Validate patient travel expenditures in compliance with SOPs and provide reimbursement through third-party supplier partner Enter and maintain accurate data and records into the patient management tool in compliance with the program requirements Follow all SOPs to ensure program compliance in working with patients and capturing data requirements needed for the program Capture all required elements for enrolled patients to process reimbursement and ensure compliance with the program requirements Proactively work with patients/caregivers showing empathy and compassion throughout their treatment plan Work to monitor performance and help find operational improvements in the end-to-end patient experience so that we can continue to improve our service offerings over time in support patients Other duties as assigned Qualifications: Associate Degree required; B.S. or B.A. degree preferred A minimum of 3 years of relevant experience is required, pharmaceutical/medical call center experience preferred Excellent oral and written communication skills with the ability to demonstrate patient empathy and support is required, bilingual capabilities are a plus Ability to learn and work within IT platforms to document patient cases Effectively collaborate in a team environment that will require you to coordinate activities and build partnerships across internal/external organizations Skilled in problem-solving and using personal knowledge and any other valuable resources to work through ambiguous situations and ensure a positive customer experience Demonstrates excellent care management and ability to maintain records, in accordance with the program design and compliance standards Eager to take ownership, be proactive, and see patients/caregivers through their entire CAR-T journey This position will be in Horsham, PA at the CAR-T contact center and may require limited travel to other locations for business meetings (temporarily remote) Willingness to flex in a dynamic fast-paced environment with changing patient/caregiver needs Demonstrated excellence in communication skills in speaking with patients/caregivers in caring manner so they feel supported throughout their treatment journey Demonstrates ability to complete tasks with sense of urgency while adhering to SOPs and established program business rules Strong understanding of the importance of adhering to SOPs to ensure compliance throughout the process Strong financial management skills to reconcile receipts for patient reimbursement Self-starter skilled in problem-solving and using personal knowledge and any other available resources to work through ambiguous situations to resolve issues for patients/caregivers and ensure their complete satisfaction Exhibits excellent organizational skills with the ability to prioritize activities to address patient travel, logistics and reimbursement support needs Effectively work in a team environment that will require you to coordinate activities, build partnerships across multiple stakeholders, both internally and externally Agile learner who is comfortable operating in complex environments and shielding patients/caregivers from the complexity Passionate about supporting cancer patients with multiple myeloma, with the ability to translate their needs and serve as a resource for our services Get a complete career fit with Kelly . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly: Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Acerca de kelly El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año. Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.

Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that's exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined - as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe! Job Summary: As a Technical Solutions Support Manager, you will play a crucial role in supporting a fast-paced, consultative program design process with the goal of a smooth implementation that assures speed to revenue. You will collaborate with prospects and existing customers to define technical requirements, work closely with technology teams to understand any platform or product gaps, and identify and document alternative ideas around process or functionality gaps. You will provide program build guidance related to technical items like API sequencing or funds flow with a complete vision of the payment lifecycle to assure an excellent experience to both the clients and the recipient, while balancing Onbe capabilities and growth strategies. This role is a hybrid role that will work onsite 2 days per week at our Conshohocken, PA location. Occasional travel may be required as part of this position. Key Responsibilities: Delivers the technical solutions support as a trusted advisor to external and internal teams. You will help clients integrate with Onbe by clearly documenting what was bought/sold and will provide integration guidance to partners: Create integration and funding diagrams, API logic flows/sequencing, and program build blueprints that align with the technical and business requirements of the project and clearly articulate the construct to downstream teams like Pricing, Legal, Implementation, Operations and Account Management. Support internal and external technical discussions, answer ad-hoc questions during the opportunity lifecycle and provide guidance during client sales-related calls as needed to support both new and retention of existing business. Maintain build documentation for configuration design and API sequencing and constructs; and Technical Solution Support standard operating procedures. Support RFP/RFI responses via partnership with the Sales Enablement team, including working with internal technology and compliance teams to address configuration and solution build questions not already in our RFP database. When necessary, provide integration guidance or troubleshooting to prospects and clients technical teams during the sales process, implementations, or client life cycle Collaborate with product, technical and growth teams on product updates, ensuring all relevant teams are informed and prepared; when necessary serve as stand in for the Sr. Manager in representing the department in product launches, enhancements and strategic initiatives. Qualifications: 5+ years of experience in technical implementation or solutions engineering roles. Excellent communication and presentation skills, the ability to communicate complex things in a simple manner and to navigate uncertainty with confidence. Intrinsically motivated with the ability to collaboratively work with cross-functional teams in a fast-paced environment while maintaining the positive company culture. Experience working with payments, such as issuance, acquiring, program management, payouts, gateways, accounts payable automation, etc. Project management acumen, good time management skills with the ability to thrive through a rapid rate of change. Strong problem-solving skills and attention to detail, dedication to lifelong learning, bringing context to the conversation. Experience working with RESTful APIs and batch files like XML and nested-record formats. Ability to travel on a limited basis for team and company events. The base salary range for this position is budgeted for $107,000 to $126,000 with eligibility for an annual bonus. The actual base salary offered depends on a variety of factors, including but not limited to the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, business needs, and market demand. Our competitive benefits include medical, dental, vision, wellness, 401(k) matching, unlimited PTO, work from anywhere, generous parental leave, and more! Our job titles may span more than one career level. All candidates are encouraged to apply. At Onbe, a diverse group of people, ideas, and perspectives are key to achieving phenomenal things. For over 25 years, our focus has remained on building a culture of openness and ingenuity, where employees come together to innovate and build disbursement solutions that make the lives of our clients and their consumers and workforces easier and better. Our definition of success includes celebrating differences and affirming belonging. To that end, we ask employees to come to Onbe as they are and contribute their diverse perspectives, identities, and experiences. We believe that the recruiting phase is only the very beginning of diversity and inclusion. At Onbe, we're constantly evolving the way we celebrate diversity every day and in everything we do. With several internal committees that are dedicated to mental and physical wellness, diversity, inclusion, and community outreach, we are committed to making a culture that is inclusive to all. Onbe is proud to be an equal opportunity employer. We seek out ways to create a mindful workforce that embraces diversity and celebrates a culture of inclusion. We do not discriminate against employees or job applicants on the basis of race, color, ancestry, national origin, sex (including pregnancy), gender identity, sexual orientation, marital or family status, religion, age, disability, genetic information or military service. Our equal opportunity policy applies to all decisions of employment including hiring, placement, promotion or advancement, termination, layoff, recall, transfer, compensation, training and leaves of absence

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. The Philadelphia Water Department (PWD) is responsible for the processing and treatment of drinking water, waste water, and storm water in the City of Philadelphia. PWD employs approximately 2200 people across 16 sites throughout the City. Job Description The Technical Support Specialist is responsible for installation\configuration\management of desktop and laptop computer systems, off the shelf and custom applications, and other IT services. The technical support specialist will provide tier 1,2, and 3 technical support to end users by researching, diagnosing, and resolving issues, as well as fulfilling end user requests. Opening and closing support tickets, answering calls, and participating in project teams are also a requirement for the position. Essential Functions The Technical Support Specialist will be responsible for answering calls and processing email from end users that have IT related request and incidents requiring technical support. The successful candidate needs to be able to demonstrate a good understanding of PCs, operating systems, and off the shelf software like MS Office and Adobe Acrobat. The Technical Support Specialist will also be required to create tickets in the City's ticketing system and escalate issues as appropriate. Qualifications Competencies, Knowledge, Skills and Abilities Windows desktop operating systems MS Office and other PC software Adobe Acrobat Web Browsers (Chrome, IE, Firefox) Understanding of software licensing Explain technical issues to non-technical users Excellent written and verbal communication skills Qualifications (Education and Experience) Knowledge of PC hardware & A+ certified Minimum 2 year experience in a Desktop Support organization NOTE: Microsoft Certified Professional (MCP) Certification (Windows 10) or an associate degree in Information Technology or Computer Technology can be substituted for any of the above experience Other Requirements-Must have a valid PA Driver's License and the ability to lift 50 lbs. Additional Information Salary: $50,000-$60,000 Salary cannot exceed $60,000 We're interested in hiring the best possible candidate for the role. We recognize that experience, education, and qualifications can be attained in a variety of ways and that many skillsets are transferable. If you feel you're a good fit, please don't hesitate to apply. Please include: Resume A cover letter Please note: Applications will not be considered without a cover letter. Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website: ******************************************************

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Who We Are Stored Energy Systems (SENS) is an award-winning manufacturer of premium quality power conversion products located in Longmont, CO. In business for over 50 years, SENS is the market leader with a proven track record of providing highly reliable battery chargers, DC power systems, and related products to industrial markets. For more information on our company please see our web site at ***************** Summary SENS is seeking a highly capable and self-directed Technical Customer Support Manager to lead and enhance our customer-facing service operations for battery monitoring systems and DC power infrastructure. This role demands technical expertise in battery health analysis, monitoring protocols, and communication systems, as well as excellence in customer-facing engagement. In addition to resolving complex technical challenges, this position includes direct leadership of the Customer Service team, with full responsibility for performance management, team development, and alignment with service excellence objectives. Responsibilities Customer Communication & Escalation Deliver accurate, professional, and technically sound communications across customer interactions and internal teams. Act as the final escalation point for technical support involving battery monitoring systems and related software. Lead customer communications around root cause analysis, data interpretation, and long-term corrective actions. Battery Monitoring Technical Expertise Guide technical support related to battery monitoring hardware and software platforms-including sensor arrays, communication gateways, battery management systems (BMS), and networked monitoring. Troubleshoot system-level issues including communication protocol failures (Modbus, SNMP), battery string imbalances, firmware anomalies, and power system integration problems. Stay current with battery chemistries (e.g., VRLA, NiCd, Li-ion), charging strategies, and system-level monitoring best practices. Collaborate with engineering and quality teams to resolve anomalies and deploy field fixes. Customer Service Team Leadership Manage and mentor the Customer Service team handling order support, scheduling, RMA coordination, and general service inquiries. Implement structured workflows for case assignment, status tracking, and timely resolution of service requests. Monitor service performance metrics and foster a strong customer advocacy mindset within the team. Service Analytics & Process Improvement Identify patterns in support requests to drive data-informed improvements in product design, documentation, and training. Lead development and execution of action plans to address chronic or systemic field issues. Maintain tight coordination with Engineering, Sales, and Quality to improve first-time resolution rates and customer satisfaction. Operational Oversight & Cross-Functional Collaboration Drive resolution of technical support tickets from initial customer contact to final closure. Develop KPIs, service-level benchmarks, and reporting dashboards to track performance. Partner with Engineering and Product Management to provide field feedback for next-generation monitoring solutions. Support product testing, launch readiness, and post-deployment quality assurance for new monitoring hardware and firmware releases. Required Qualifications 5+ years of experience in technical support, field service, or systems engineering within the telecom, data center, or utility industries. 2+ years in a leadership or supervisory role, managing technical or customer service staff. Bachelor's degree or equivalent technical training in electrical, electronics, or energy systems. 3+ years of direct experience with hands-on troubleshooting and repair. Valid driver's license and clean driving record. Must be able to lift 80 lbs. and work on your feet as needed. Willingness to travel 10% of the time, including occasional international assignments. In-depth understanding of industrial battery types (VRLA, Li-ion, NiCd) and charging systems. Hands-on experience with battery monitoring systems, communication protocols (Modbus TCP/RTU, SNMP, CAN), and electrical troubleshooting. Excellent problem-solving skills and ability to lead cross-functional root cause investigations. Clear and confident communicator-able to explain technical issues to both customers and internal stakeholders. Strong organizational and multitasking skills; capable of managing multiple critical support efforts simultaneously. Preferred Qualifications Prior experience supporting battery monitoring products or networked energy storage systems. Familiarity with firmware updates, remote diagnostic tools, and cloud-based monitoring portals. Understanding of power electronics, UPS systems, and backup power system design. Technical certification in battery systems, electronics, or industrial control systems. Location: This position is an on-site role in Hatfield, PA. Base Compensation: $97,000 - $115,000 is the projected pay range for this role and will be determined based on the candidate's overall qualifications and experience. Closing Date: February 28th. While we expect to keep the position open through this date, the posting may be extended or closed early based on applicant volume and hiring needs. We offer an exciting and competitive total compensation package designed to inspire! This includes generous paid time off, holidays, as well as comprehensive benefits including medical, dental, vision, short-term disability, life insurance, and an outstanding 401k matching program where employees are instantly vested. At SENS, our culture is rooted in a set of core values that reflect who we are and how we work. In a recent 2025 poll, our employees identified the values that best define us: “Innovative”, “Respectful”, “Inviting”, “Flexible”, “Collaborative”, and “Growth Driven”. Our team describes us as a dynamic, forward-thinking company where everyone has the opportunity to thrive. At SENS, we pride ourselves on being an equal opportunity employer, fully dedicated to fostering inclusion and diversity. We welcome all applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristic. We hope you're interested in making a difference with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

The Technical Support Manager will lead a team responsible for the assembly, programming, setup, testing, and troubleshooting of medical alerts and health monitoring equipment. This role involves managing day\-to\-day operations, ensuring high\-quality customer service, and continuously improving support processes. The Technical Support Manager will play a critical role in training team members, overseeing equipment installations, and providing technical support both on\-site and over the phone. Requirements Manage, mentor, and develop a team of technical support specialists, ensuring they are equipped with the skills and knowledge to perform their duties effectively. Oversee the entire customer support process, from initial order receipt to equipment installation and ongoing technical support, ensuring customer satisfaction and safety. Identify areas for process improvement within the technical support team, implementing new procedures and technologies to enhance efficiency and service quality. Develop and deliver training programs to ensure all team members are proficient in equipment assembly, programming, testing, and troubleshooting, as well as customer interaction. Ensure all equipment is properly assembled, tested, and fully operational before deployment to customers, adhering to the highest safety and quality standards. Manage complex or escalated customer interactions, providing expert\-level support and ensuring issues are resolved promptly. Track and analyze key performance metrics, such as response times, customer satisfaction, and equipment failure rates, to identify trends and areas for improvement. Work closely with other departments, such as product development and logistics, to ensure seamless operations and effective customer support. Prepare and present regular reports on team performance, customer feedback, and technical issues to senior management. Ensure all team activities comply with relevant regulations and company policies, particularly in relation to customer safety and privacy. Benefits 1 week vacation dental insurance major holidays "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"683252954","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Communications"},{"field Label":"Work Experience","uitype":2,"value":"Fresher"},{"field Label":"Salary","uitype":1,"value":"15\-18"},{"field Label":"City","uitype":1,"value":"Bensalem"},{"field Label":"State\/Province","uitype":1,"value":"Pennsylvania"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"19020"}],"header Name":"Technical Support Manager","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00234003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"**********07728003","FontSize":"15","google IndexUrl":"https:\/\/medihill.zohorecruit.com\/recruit\/ViewJob.na?digest=aYa684V475eSjNwuycSZfp9.A7BZ7DpCXML4wOoWBTo\-&embedsource=Google","location":"Bensalem","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"cp48b50ae907ea919469193f7c7bd7ef950ed"}

We Are Committed to an Inclusive Workplace At the Philadelphia Art Museum, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status. Working under the direction of the Help Desk Manager, the Help Desk Technician's role is to assist museum staff who are experiencing any procedural or operating difficulty using any IIT applications, equipment, or services. While complex or high priority problems may be elevated to other IIT staff, the Help Desk Technician is responsible to ensure that an effective solution is provided to the user. Specifically, you will: Provide support for IIT programs and services. Support includes- answering questions, troubleshooting problems, teaching, or instructing users regarding software or hardware functionality, and communicating policy. Determine the most effective manner to resolve users' technical issue. Engage in research and in-depth troubleshooting to resolve technical issues. Consult with other IIT staff when necessary to develop an effective solution. Record required user and problem information in the call ticket system. Update tickets with appropriate journal entries of activities, and close tickets by entering details of trouble resolution upon completion of the job. Resolve work orders in a timely manner and elevate complex and/or high priority problems to the appropriate IIT staff for resolution. Follow-up on resolution of all work orders. Verify that suggested solutions effectively resolve the users' problems through verbal or email follow up. Effectively, professionally, and respectfully represent IIT services to the museum community. Collaborate with other IIT team members to escalate and resolve complex issues. Work to become familiar with the operation of all commonly used software, hardware, and services supported by IIT. Stay current with industry trends and emerging technologies to provide proactive recommendations to clients. Willingness to learn and adapt to new technologies and methodologies. Champion the use of technology to staff and research new technologies and services that can be applied to make museum operations more efficient. Work on Help Desk related projects as assigned by supervisor. Your background and experience include: Proven experience in providing IT support and troubleshooting technical issues. Experience supporting MS Windows, MS Office, Adobe, and other standard office applications. Certifications such as CompTIA A+, CompTIA Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus. Strong knowledge of computer hardware, software, and networking concepts. Familiarity with JAMF, ConnectWise, and PDQ or similar tools Knowledge of Avaya Phone Systems Experience setting up and supporting Dell equipment. Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others. Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users. Ability to manage constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations. Strong problem-solving skills and the ability to work well under pressure. Highly organized and detail-oriented with good time management skills. A team player with a proactive and customer-centric attitude. Ability to work responsibly with or without direct supervision. Perform other duties as assigned. Position and Compensation Details The hourly rate for this position is $27.47. This position is Full-Time, Non-Exempt, and 35 hours per week. This position is part of the AFSCME Local 397 bargaining unit. This position reports to Help Desk Manager This position is required to be performed fully onsite at Philadelphia Art Museums locations. Physical requirements: Able to remain stationary for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. Institutional Requirements Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum and protects and enhances its reputation and standing within the community of museums. Adheres to the museum's code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest. Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum's staff, volunteers, and audiences. Maintains confidentiality. Adheres to all museum protocols, procedures, rules, and policies. Application Timeline Applications will be reviewed on a rolling basis. We encourage candidates to apply early as the position will close once we have a robust applicant pool or a candidate has been selected. What We Offer Our employees are at the center of the museum. As an employee, you will have access to numerous museum perks including, but not limited to: Free general admission to the museum for you and your immediate family Discounted guest tickets for admission Discounts on gift memberships Special staff tours and presentations from our curatorial and conservation teams Discounts at the museum restaurant, museum cafés, and museum retail and online stores We offer a comprehensive benefits package for employees including: Medical, dental, and vision benefits Fully paid short-term disability insurance, long-term disability insurance, and life insurance Health savings or flexible spending account program Retirement savings program with museum match Paid vacation, personal days, sick days, and holidays *Eligibility for certain benefits is based on a variety of factors including the employee's regular schedule and tenure.

Title: IT Infrastructure, Networking & Cybersecurity Support Job Type: Contract\-to\-Hire Location: Lansdale, PA (Hybrid) Authorization: U.S. Citizen or Green Card Required Job Description: Seeking a hands\-on Infrastructure & Cybersecurity Manager to oversee networking, cloud services, security posture, end\-user systems, and multi\-site operations. Requirements: Strong infrastructure, networking, and cybersecurity background M365, Azure\/Entra, Intune expertise Multi\-site experience preferred Must be local to Greater Philadelphia Must be a U.S. Citizen or Permanent Resident (Green Card holder) If you are: bright, motivated, skilled, a difference\-maker, able to get things done, work with minimum direction, enthusiastic, a thinker, able to juggle and multi\-task, communicate effectively, and lead, then we would like to hear from you. We need exceptionally capable people for this role for our client, so get back to us and tell us why you think you are a fit. About Us: Since 2000, Tri\-Force Consulting Services (https:\/\/triforce\-inc.com) has been an MBE\/SDB certified IT Consulting firm in the Philadelphia region. Tri\-Force specializes in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri\-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values: integrity, diligence, and technological excellence. Tri\-Force is a six\-time winner among the fastest\-growing companies in Philadelphia and a four\-time winner on the Inc. 5000 list of the nation's fastest\-growing companies. Requirements Benefits "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"668268639","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"IT Services"},{"field Label":"Work Experience","uitype":2,"value":"5+ years"},{"field Label":"Salary","uitype":1,"value":"NA"},{"field Label":"City","uitype":1,"value":"Lansdale"},{"field Label":"State\/Province","uitype":1,"value":"Pennsylvania"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"19446"}],"header Name":"IT Infrastructure, Networking & Cybersecurity Support","widget Id":"**********00072311","awli IntegId":"urn:li:organization:1324067","is JobBoard":"false","user Id":"**********00209003","attach Arr":[],"awli ApiKey":"771tbiwd9tzd3x","custom Template":"2","awli HashKey":"2698bcee6d3fc037e951f9279e5e39971b2521c73f7621820c7332fb56a0c01838bae722fea6419c9cd596065ddb0f0ac1da24b6d**********cfead6e82864c","is CandidateLoginEnabled":true,"job Id":"**********26087217","FontSize":"15","google IndexUrl":"https:\/\/triforce\-inc.zohorecruit.com\/recruit\/ViewJob.na?digest=tm QIbOnWflDZ0S2pElxhAlZwMvWSYleiLypKgz2DU64\-&embedsource=Google","location":"Lansdale","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"74n94aca1a8df4ad7413cac341f372706a17a"}

LifeLens Technologies, Inc. is a medical device developer located in Ivyland, PA. We are pioneering innovative, next generation, treatment devices for personal health monitoring. Field-Support Engineer Type: Full-time Experience Level: Mid (5+ years) Location: 50 - 80% travel in the USA. Some international travel may be required About the Role The Field Support Engineerwill provide on-site support for client networks. The engineer must possess knowledge of network hardware, networking, software, and configuration. They will address tasks such as the testing, documenting, setting up, and installation of network hardware. They actively participate with clients in devising solutions to improve services. Essential Functions Respond to all client queries. Collaborates with Company and external stakeholders to expedite maintenance and troubleshooting procedures. Document all relevant departmental and field activities and resolve the complexities. Confer with customers in initial deployment troubleshooting, as well as in initial debugging of hardware and software. Support on-device application development and integration with back-end services. Focus on software development of client-side and server-side applications, data management, security implementation, and API development for integration with EHR platforms. Board development, schematic design, layout, production, and manufacturing processes Engineering Project Planning & Execution: Manage project timelines, and detailed documentation Troubleshooting test set-ups to find sources of error and perform failure analysis Analyze test data and provide report of findings Work will focus on firmware development of low-level drivers and application areas Development must follow LLTs and applicable policies and procedures Managing stakeholder expectations and addressing concerns Building and maintaining strong relationships with key stakeholders Other tasks as assigned Competencies Hands-on experience with system development, testing, and validation Strong knowledge and/or hands-on experience in the design and development of hardware systems, product development, and design for manufacturing Understanding of and can use Altium or similar schematic tools Hands-on experience with micro-controller development, preferred with ARM processors MATLAB Analysis or similar data analysis software experience preferred test and validate system hardware, firmware and software. Experience with C and/or Python languages preferred Solid understanding of engineering fundamentals, test methodology and problem-solving skills Able to perform rapid prototyping on the customer side strongly preferred Excellent analytical and technical written communication skills Ability to work in a cross-functional and collaborative team environment Proficient with Microsoft Office products (Word, Excel, PowerPoint, ect.) Required Education and Experience Bachelor's degree with a minimum of 10 years work experience, or a master's degree with a minimum of 7 years work experience preferred, in firmware engineering, computer engineering, computer science, electrical engineering, or a related degree. Experience in a regulated environment such as government or healthcare preferred. Service in US military preferred Work Environment This job operates in a professional office environment It routinely uses standard office equipment (computers, etc.). It also operates in the field, including military bases and hospitals Physical Demands In the office: Able to use office equipment, including computer, keyboard, mouse, and computer monitor. Prolonged periods of sitting at a desk and working on a computer. In the field: Can be a demanding physical environment where there may be erratic sleep schedules, prolonged periods of standing, and working outside in all types of weather conditions. Employees in this role must be in good physical condition. Required abilities include walking, lifting 50 to 100 lbs, bending, climbing, and stooping Must be able to travel by car and by plane Expected Hours of Work As required to accomplish the timeline. 50% to 80% of this role is spent traveling around the continental USA. Additional Eligibility Requirements A valid Class C drivers license A valid US passport Benefits Health, Dental & Vision Insurance Paid Time Off 401(k) Stock option incentive plan

GENERAL SUMMARY: This position is for an entry level machinery controls system engineer. The main function of the candidate will be to provide lifecycle support of fielded Machinery Control Systems (MCS) on the USS ARLEIGH BURKE class of destroyer. This includes shipboard support as well as Land Based Engineering Site (LBES) support. The USS ARLEIGH BURKE MCS is comprised of four (4) different variants spanning various technologies. PRINCIPAL DUTIES/RESPONSIBILITIES: Lifecycle support of the supervisory machinery control system which includes, but is not limited to: Troubleshooting complex problems of all variants of fielded systems (microprocessor based control systems) both at LBES and shipboard Review of technical documentation related to all variants of fielded systems and future fielded systems Provide test support for all variants of fielded systems at LBES Provide shipboard SW & HW installation support of all variants of fielded systems at LBES Provide technical input to the design of future MCS systems Develop test procedures to exercise requirements of fielded systems and future fielded systems Provide design support for integration of equipment in an industrial/shipboard environment SKILLS AND ABILITIES: Essential Skills: Knowledge of the fundamental concepts, practices, and procedures associated with electrical or computer engineering in relation to control systems Proficiency in reading electrical diagrams Proficiency in the use of test tools associated with electrical/computer engineering Proficiency in the use of diagnostic tools associated with electrical/computer system troubleshooting Proficiency in the use of Microsoft Office suite of applications Proficient in basic computer/laptop use including advanced operations Basic knowledge of network troubleshooting tools Basic Technical writing ability Ability to self motivate and complete tasks efficiently Ability to communicate effectively within an integrated team environment Additional Preferred Skills: Experience with Versa Module Eurocard (VME) systems Experience with Programmable Logic Controller (PLC) systems Requirements EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor of Science Degree in Electrical Engineering or Computer Engineering is required; no equivalencies or experience substitutions will be considered. 0-3 years of experience in electrical or computer engineering as it pertains to control systems in an industrial environment SPECIAL REQUIREMENTS: Successful applicants must either have an active government security clearance or the ability to receive approval upon position acceptance. Must have a valid US passport or the ability to obtain one upon position acceptance.

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel. We're looking for Technical Writers to write, publish, and maintain developer documentation. Our work ranges from making small edits to existing content to creating entirely new websites. We need someone who excels at handling multiple projects and has the technical know-how to create comprehensive guides for developers. Responsibilities: * Create high-quality instructional documentation for developers. * Collaborate closely with subject matter experts, project managers, developers, testers and business analysts to produce the required technical documentation. * Use a suite of internal tools to draft, develop, and publish content. * Communicate technical concepts in simple easy-to-understand language for technical and non-technical audiences. Skills: * Strong writing and editing ability. * Proficiency with HTML,YAML, Markdown and either Javascript or Python. * Familiarity with programming best practices. * Experience writing instructional content (e.g. user manuals or guides, support content / instructions) * Experience working with a content management system * Knowledge in Google docs and products. * Understanding of access control lists, and dynamic code. * Ability to write according to our internal style guide. * Strong research and analytical skills * Strong communication skills. * Project management skills. * Customer service. This position is part of a bargaining unit. Qualification Basic Qualifications: * Minimum 2 years of Project Management experience Minimum 2 years of technical writing and editing experience Minimum 2 years of experience writing according to internal style guide * High School Diploma / GED Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Hourly Salary Range California $32.00 to $42.00 Cleveland $32.00 to $42.00 Colorado $32.00 to $42.00 District of Columbia $32.00 to $42.00 Illinois $32.00 to $42.00 Maryland $32.00 to $42.00 Massachusetts $32.00 to $42.00 Minnesota $32.00 to $42.00 New York/New Jersey $32.00 to $42.00 Washington $32.00 to $42.00 Locations

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. The Philadelphia Water Department (PWD) is responsible for the processing and treatment of drinking water, waste water, and storm water in the City of Philadelphia. PWD employs approximately 2200 people across 16 sites throughout the City. Job Description The Technical Support Specialist is responsible for installation\configuration\management of desktop and laptop computer systems, off the shelf and custom applications, and other IT services. The technical support specialist will provide tier 1,2, and 3 technical support to end users by researching, diagnosing, and resolving issues, as well as fulfilling end user requests. Opening and closing support tickets, answering calls, and participating in project teams are also a requirement for the position. Essential Functions The Technical Support Specialist will be responsible for answering calls and processing email from end users that have IT related request and incidents requiring technical support. The successful candidate needs to be able to demonstrate a good understanding of PCs, operating systems, and off the shelf software like MS Office and Adobe Acrobat. The Technical Support Specialist will also be required to create tickets in the City's ticketing system and escalate issues as appropriate. Qualifications Competencies, Knowledge, Skills and Abilities * Windows desktop operating systems * MS Office and other PC software * Adobe Acrobat * Web Browsers (Chrome, IE, Firefox) * Understanding of software licensing * Explain technical issues to non-technical users * Excellent written and verbal communication skills Qualifications (Education and Experience) * Knowledge of PC hardware & A+ certified * Minimum 2 year experience in a Desktop Support organization * NOTE: Microsoft Certified Professional (MCP) Certification (Windows 10) or an associate degree in Information Technology or Computer Technology can be substituted for any of the above experience * Other Requirements-Must have a valid PA Driver's License and the ability to lift 50 lbs. Additional Information Salary: $50,000-$60,000 Salary cannot exceed $60,000 We're interested in hiring the best possible candidate for the role. We recognize that experience, education, and qualifications can be attained in a variety of ways and that many skillsets are transferable. If you feel you're a good fit, please don't hesitate to apply. Please include: * Resume * A cover letter Please note: Applications will not be considered without a cover letter. Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available * The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website: ******************************************************

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

LifeLens Technologies, Inc. is a medical device developer located in Ivyland, PA. We are pioneering innovative, next generation, treatment devices for personal health monitoring. Field-Support Engineer Type: Full-time Experience Level: Mid (5+ years) Location: 50 - 80% travel in the USA. Some international travel may be required About the Role The Field Support Engineer will provide on-site support for client networks. The engineer must possess knowledge of network hardware, networking, software, and configuration. They will address tasks such as the testing, documenting, setting up, and installation of network hardware. They actively participate with clients in devising solutions to improve services. Essential Functions Respond to all client queries. Collaborates with Company and external stakeholders to expedite maintenance and troubleshooting procedures. Document all relevant departmental and field activities and resolve the complexities. Confer with customers in initial deployment troubleshooting, as well as in initial debugging of hardware and software. Support on-device application development and integration with back-end services. Focus on software development of client-side and server-side applications, data management, security implementation, and API development for integration with EHR platforms. Board development, schematic design, layout, production, and manufacturing processes Engineering Project Planning & Execution: Manage project timelines, and detailed documentation Troubleshooting test set-ups to find sources of error and perform failure analysis Analyze test data and provide report of findings Work will focus on firmware development of low-level drivers and application areas Development must follow LLT's and applicable policies and procedures Managing stakeholder expectations and addressing concerns Building and maintaining strong relationships with key stakeholders Other tasks as assigned Competencies Hands-on experience with system development, testing, and validation Strong knowledge and/or hands-on experience in the design and development of hardware systems, product development, and design for manufacturing Understanding of and can use Altium or similar schematic tools Hands-on experience with micro-controller development, preferred with ARM processors MATLAB Analysis or similar data analysis software experience preferred test and validate system hardware, firmware and software. Experience with C and/or Python languages preferred Solid understanding of engineering fundamentals, test methodology and problem-solving skills Able to perform rapid prototyping on the customer side strongly preferred Excellent analytical and technical written communication skills Ability to work in a cross-functional and collaborative team environment Proficient with Microsoft Office products (Word, Excel, PowerPoint, ect.) Required Education and Experience Bachelor's degree with a minimum of 10 years' work experience, or a master's degree with a minimum of 7 years' work experience preferred, in firmware engineering, computer engineering, computer science, electrical engineering, or a related degree. Experience in a regulated environment such as government or healthcare preferred. Service in US military preferred Work Environment This job operates in a professional office environment It routinely uses standard office equipment (computers, etc.). It also operates in the “field,” including military bases and hospitals Physical Demands In the office: Able to use office equipment, including computer, keyboard, mouse, and computer monitor. Prolonged periods of sitting at a desk and working on a computer. In the field: Can be a demanding physical environment where there may be erratic sleep schedules, prolonged periods of standing, and working outside in all types of weather conditions. Employees in this role must be in good physical condition. Required abilities include walking, lifting 50 to 100 lbs, bending, climbing, and stooping Must be able to travel by car and by plane Expected Hours of Work As required to accomplish the timeline. 50% to 80% of this role is spent traveling around the continental USA. Additional Eligibility Requirements A valid Class C driver's license A valid US passport Benefits Health, Dental & Vision Insurance Paid Time Off 401(k) Stock option incentive plan

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description The Technical Support Specialist works as part of a highly collaborative group that's responsible for installation, configuration, and management of desktop and laptop computer systems. In addition to providing desktop support, you will participate in projects such as our ongoing Active Directory migration and multi-factor authentication rollout that require the Technical Support Specialist to learn new technologies and provide support for the creation of new processes for the team. The Technical Support Specialist will report to the Water Information Center Manager. This is a great opportunity for someone looking to increase their technical knowledge and abilities while at the same time using that knowledge to positively impact services for Philadelphia residents. Essential Functions Customer Relations: Provide 1st tier support to customers Answer help desk calls and create tickets in incident tracking system documenting support requests Resolve assigned support tickets while keeping end user informed of the status of their request Provide support to remote facilities using both remote tools and traveling to various facilities Respond to end user inquiries by phone\email\chat Create clear and detailed documentation Explain technical issues to end users Technical: Troubleshoot issues with Windows operating systems, printers, and installed software Configure laptops and desktops by installing operating system and updating needed drivers and firmware Create and deploy images for laptops and desktops Install software Determine technical issues to escalate to tier 2 & tier 3 to support customers Competencies, Knowledge, Skills and Abilities Skills: A+ Certification Ability to work independently and as a team member Excellent communication skills to translate technical language to non-technical personnel and customers Excellent customer service skills Excellent time-management skills Ability to meet multiple competing deadlines Ability to overcome obstacles to customer solutions to satisfy customers Ability to quickly learn new technologies Knowledge Of: MS Office and other PC software Adobe Acrobat Web Browsers (Chrome, IE, Firefox) Windows desktop operating systems Software licensing Printers Remote Desktop VPN Software Qualifications High School Diploma or GED Knowledge of PC hardware & A+ certification Minimum 2 years of experience in a Desktop Support role Must have a valid PA Driver's License and the ability to lift 50 lbs. NOTE: Microsoft Certified Professional (MCP) Certification (Windows 10) or an associate degree in Information Technology or Computer Technology can be substituted for any of the above experience Additional Information Salary Range: $45,000 - $59,000 Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Please note that effective September 1, 2021, the City of Philadelphia is requiring all new employees to present proof of vaccination against COVID-19. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website: ******************************************************

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military