Technical support engineer jobs in Covina, CA - 1,461 jobs

Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world. To be eligible for this position, you must be a U.S. Person, defined as a U.S. citizen, permanent resident, Asylee, or Refugee. Note on Cleared Roles: If this position requires an active U.S. Government security clearance, applicants who do not currently hold the required clearance will not be eligible for consideration. Employment for cleared roles is contingent upon verification of clearance status. Export Control/ITAR: Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3). Please review the job details below. Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact in the DoD? You understand your customer's environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customer focused engineering solution. At Vantor, you'll work with the U.S. Space Force as part of the effort to develop and rapidly deploy the next generation of resilient Missile Warning (MW), Tactical Intelligence, Surveillance, and Reconnaissance (TISR), and Environmental Monitoring (EM) capabilities to deter attacks and provide critical information to our warfighters to defeat our enemies in battle. Within this role, you will lead a Systems, Engineering, and Integration (SE&I) team to plan and execute SE&I processes for space programs, including requirements analysis, architecture design, integration, testing, verification, and transition. Plan and coordinate SE&I activities across the SE&I team and broader stakeholder community, including the Federally Funded Research and Developmental Centers (FFRDCs), development contractors, and external stakeholders. Grow your skills by researching new requirements, technologies, and threats and using innovative engineering methodologies and tools to create tomorrow's solutions. Join our team and create the future of Remote Sensing in the Space Force. Due to the nature of work performed within this facility, U.S. citizenship is required. Empower change with us. Build Your Career: When you join Vantor, you'll have the opportunity to connect with other professionals doing similar work across multiple markets. You'll share best practices and work through challenges as you gain experience and mentoring to develop your career. In addition, you will have access to a wealth of training resources through our Digital University, an online learning portal where you can access more than 5000 tech courses, certifications and books. Build your technical skills through hands-on training on the latest tools and tech from our in-house experts. Pursuing certifications? Take advantage of our tuition assistance, on-site courses, vendor relationships, and a network of experts who can give you helpful tips. We'll help you develop the career you want as you chart your own course for success. Qualifications: Secret clearance Bachelor's degree in a Science, Technology, Engineering, or Mathematics (STEM) field 10+ years of experience with performing SE&I tasks on a major DoD or IC space programs 5+ years of experience with leading a team performing SE&I on large-scale national security satellite programs Experience with leading a team for development of technical specifications, interface control documents, integration plans and schedules, and inter-service support agreements Knowledge of DoD 5000.01 and 5000.02 Ability to communicate and establish collaborative relationships with government clients, FFRDCs, and associate contractor teammates to achieve program goals Preferred Qualifications: Experience leading a team performing SE&I tasks on Space-Based Environmental Monitoring (SBEM) systems Experience leading a team using a Model-Based Systems Engineering approach to manage system definitions and technical baselines Knowledge of systems engineering standards, including IEEE 15288.1 and IEEE 15288.2 Knowledge of Agile Methodologies Ability to be highly motivated with a dynamic work ethic and demonstrate a strong desire to contribute to the DoD mission Ability to perform multiple systems engineering and program management functions in support of design reviews and requirements verification Ability to identify, analyze, and resolve technical risks and issues, develop technical reports, and collaborate with government and other stakeholders to implement recommended solutions TS/SCI clearance Master's degree in Engineering, Mathematics, Physics, or CS INCOSE Systems Engineering Professional Certification, including ASEP, CSEP, or ESEP Certification #cjpost #LI-CJ1 Pay Transparency: In support of pay transparency at Vantor, we disclose salary ranges on all U.S. job postings. The successful candidate's starting pay will fall within the salary range provided below and is determined based on job-related factors, including, but not limited to, the experience, qualifications, knowledge, skills, geographic work location, and market conditions. Candidates with the minimum necessary experience, qualifications, knowledge, and skillsets for the position should not expect to receive the upper end of the pay range. The base pay for this position within California, Colorado, Hawaii, New Jersey, the Washington, DC metropolitan area, and for all other states is: $137,000.00 - $229,000.00 Benefits: Vantor offers a competitive total rewards package that goes beyond the standard, including a robust 401(k) with company match, mental health resources, and unique perks like student loan repayment assistance, adoption reimbursement and pet insurance to support all aspects of your life. You can find more information on our benefits at: ****************************** The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire. If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire. The date of posting can be found on Vantor's Career page at the top of each job posting. To apply, submit your application via Vantor's Career page. EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.

MANTECH seeks a motivated, career and customer-oriented Network System Administrator III to join our team in Los Angeles, CA. The primary function is working with Special Access Program (SAPs) and other classified networks supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Install, maintain, audit and support a secure MS Windows network environment and limited web/data application service. Maintain internet applications and protocols IP, TCP, HTTP, HTTPS, FTP, & SSL. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Interface with local customers and provide IT related support to quickly resolve problems. Perform periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes. Perform scheduled tape backups on systems as required. Manage data backup library to include storage of tapes, disks and other magnetic media at the customer's location and off-site storage facilities as required. Attend planning and requirements meetings with IT staff, Program Managers and customers as required. Minimum Qualifications: Bachelor's degree in a related area; an additional 4 years of related experience might be considered for a degree. 6+ years of related experience. 4+ years of relevant SCI experience. Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 such as CompTIA Security + CE, within 6 months of the date of hire. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents. Preferred Qualifications: 2+ years of SAP-related experience highly desired. Ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners. Working knowledge of Microsoft Office (Word, PowerPoint, and Excel). Possess a high degree of originality, creativity, initiative requiring minimal supervision. Requires travel within the organizational Area of Responsibility (AOR) (note - could be extensive and will include both air and ground transportation). Clearance Requirements: Current Top-Secret Clearance with SCI Eligibility. Eligibility for access to Special Access Program. Information Willingness to submit to a polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

This is how we work You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track. You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans. You're responsible for planning the team's assignments. You analyze and assess technical issues and develop suggestions to fix them. You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met. You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems. You train our implementation partners, create technical guides and training materials, and document solutions and best practices. You personally deliver some key consulting services. At the end of the month, you check the services and make sure billing to customers and partners is honest. We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department. #J-18808-Ljbffr

This is how we work You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track. You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans. You're responsible for planning the team's assignments. You analyze and assess technical issues and develop suggestions to fix them. You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met. You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems. You train our implementation partners, create technical guides and training materials, and document solutions and best practices. You personally deliver some key consulting services. At the end of the month, you check the services and make sure billing to customers and partners is honest. We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department. #J-18808-Ljbffr

Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact-on our industry, our community, and our customers. Role Overview: As the IT Support Specialist, you'll be the go-to person for all things tech. From setting up devices and managing permissions to standardizing processes and maintaining cybersecurity, your work will support the infrastructure that keeps our team connected and productive. You will also support the administration and optimization of NetSuite and assist in coordinating integrations and user access across key systems. Location: Los Angeles (Hybrid) Reports To: COO (in partnership with VP of People) Key Responsibilities Monitor and manage GSuite / Google Workspace (users, permissions, groups, security settings) Maintain and organize permissions across Google Drive, Dropbox, and 1Password as well as SaaS tools and accounts (IE: Uber, Mural, Creative Cloud, ChatGPT Enterprise) Set up, configure, and maintain company devices (laptops, software, user accounts) Support onboarding/offboarding processes for all IT-related needs Monitor and maintain SpamTitan for secure and effective email filtering Create and implement IT standards of procedure across systems and office locations Ensure consistency of IT systems, configurations, and tools across all locations Troubleshoot and resolve IT-related issues in a timely and effective manner Track, report, and maintain documentation related to system changes, incidents, hardware inventory, and security audits Support SSO implementation and management across business systems Own internal communication regarding system updates and IT policy changes Complete the configuration and rollout of firewalls, NAS, VPN and network security across offices and during travel / hotspots. Maintain and implement cybersecurity protocols, including updates and compliance measures Support NetSuite administration and maintenance (user setup, permissions, basic configuration, troubleshooting, and coordination with external developers/consultants) Assist in maintaining ERP integrations (e.g., Celigo, Shopify, POS systems) alongside cross-functional teams Provide day to day technical support while maintaining incident logs and documentation Qualifications 3+ years of experience in IT support or systems administration Strong working knowledge of Google Workspace, Dropbox, and 1Password Experience with SpamTitan or similar email security tools Familiarity with device management (MacOS and Windows) Experience configuring and maintaining firewalls and managing IT across multiple locations Strong documentation skills and experience building scalable processes Highly organized, able to work independently, manage multiple priorities, and communicate clearly with non-technical users Knowledge of cybersecurity frameworks or compliance standards (SOC 2, ISO 27001, etc.) Experience with NetSuite administration Experience supporting integrations (e.g., Celigo, middleware, or API-connected tools) a plus Compensation: $80,000 - $85,000 Benefits: Paid Company Holidays PTO Health & Dental Benefits 401(k) + matching Profit sharing + Annual Bonus Jewelry Allowance How To Apply: Send your resume and a cover letter to *****************************. Please include three cultural figures who inspire you in any creative field and why. Impeccable references are required. Applicants must submit the materials above directly to ***************************** for consideration. We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: The IT Coordinator will be responsible for ensuring the smooth operation of our IT infrastructure, including Windows and Mac client troubleshooting, network monitoring, troubleshooting and optimization. This role involves collaborating with various departments to support their IT needs, managing IT resources, and providing technical support to employees. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to manage multiple tasks efficiently. Key Responsibilities: 1. Employee Support and Troubleshooting: Provide technical support for Windows and Mac operating systems, including installation, configuration, and troubleshooting. Assist users with software and hardware issues, ensuring minimal downtime and efficient resolution of problems. Maintain and update computer systems, ensuring all devices are running the latest software and security updates. 2. Network Monitoring and Optimization: Monitor network performance to identify and resolve issues proactively. Troubleshoot network problems, including connectivity issues, latency, and security concerns. Optimize network performance by configuring and maintaining network devices such as routers, switches, and firewalls. Ensure network security by implementing and managing appropriate security measures and protocols. 3. General IT Coordination: Manage and coordinate IT resources, including hardware, software, and peripheral devices. Maintain an inventory of all IT assets, ensuring proper documentation and tracking. Assist in the planning and implementation of IT projects, ensuring they are completed on time and within budget. Develop and maintain IT policies and procedures, ensuring compliance with organizational standards. Provide training and support to employees on IT systems and applications. 4. Collaboration and Communication: Collaborate with various departments to understand their IT needs and provide appropriate solutions. Communicate effectively with stakeholders, providing updates on IT projects and issues. Liaise with external vendors and service providers to ensure timely and effective delivery of IT services. 5. Continuous Improvement: Stay updated on the latest technology trends and advancements, recommending improvements and upgrades to the IT infrastructure. Participate in ongoing training and professional development to enhance technical skills and knowledge. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience as an IT Coordinator or similar role. Strong knowledge of Windows and Mac operating systems. Experience with network monitoring, troubleshooting, and optimization. Familiarity with network security practices and protocols. Excellent problem-solving and analytical skills. Strong organizational and multitasking abilities. Effective communication and interpersonal skills. Relevant certifications (e.g., CompTIA Network+, CCNA) are a plus. Working Conditions: Office environment with occasional requirements to work outside regular business hours to address urgent issues. Some physical effort may be required for tasks such as lifting and moving IT equipment. Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

As a Warehouse Support Specialist, you will support daily warehouse and logistics operations to ensure freight moves accurately and efficiently. You will work closely with internal teams, carriers, and third-party partners to track shipments, maintain documentation, and assist with issue resolution in a fast-paced environment. This role is ideal for a detail-oriented, strong communicator looking to start or grow their career at De Well Group. You will receive structured training through hands-on experience, self-guided learning, and in-office coaching, with opportunities to advance into Operations, Account Management, Sales Support, and Supply Chain roles. PRIMARY DUTIES & RESPONSIBILITIES • Support daily warehouse and logistics operations, including inbound and outbound freight coordination • Assist with shipment tracking, status updates, and issue resolution • Perform accurate data entry of shipment, inventory, and operational details from multiple sources (Excel, emails, systems) • Maintain data accuracy and integrity across warehouse and transportation records • Coordinate with internal teams, carriers, 3PL partners, and dispatch to support the timely movement of freight • Assist with transload coordination and monitor transload results • Support billing processes, including invoice review and documentation validation • Support procurement activities and vendor communication as needed • Optimize available systems and technology to perform tasks efficiently and accurately • Collaborate with Operations, Account Management, and Sales teams to support customer needs and SOPs • Perform other duties as requested or assigned QUALIFICATIONS Technical • Windows Operating System - Excel / Outlook • Proficient computer skills (Microsoft Word, Excel, Outlook, PowerPoint) • Strong data entry and documentation skills Business • High school diploma or GED required • bachelor's degree - PREFERRED • Warehouse, logistics, or supply chain experience preferred • Exposure to drayage, transload, or freight forwarding operations - PLUS • Experience working with carriers, 3PLs, or vendors preferred • Ability to handle confidential information with discretion • Demonstrated critical thinking and problem-solving skills Human Relations • Self-motivated with strong organizational skills • Ability to work independently and under pressure • Detail-oriented with a high level of accuracy • Strong verbal and written communication skills • Ability to work in a fast-paced, deadline-driven environment BENEFITS • 401(k) • 401(k) matching • Dental insurance • Health insurance • Paid time off • Referral program • Vision insurance EXPERIENCE • Warehouse / Logistics Operations: 1-2 years (Preferred) • Freight, Drayage, or Transload Exposure: 1-2 years (Preferred) LOCATION: • Bell, CA 90201 • Work Location: In person PHYSICAL REQUIREMENTS: (The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made.) • Ability to sit, stand, and walk for extended periods • Ability to reach, bend, kneel, crouch, and lift • Ability to move throughout office and warehouse environments • Ability to lift up to 40 pounds WORK ENVIRONMENT (The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made.) • Combination of office and warehouse environment • Frequent use of computers, phones, and office equipment • Noise level typical of a warehouse environment • Frequent interruptions and shifting priorities throughout the workday All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. ADDITIONAL KNOWLEDGE, SKILLS, ABILITIES, AND PERSONAL ATTRIBUTES • Ability to communicate effectively with coworkers, management, and vendors • Basic business acumen within supply chain and logistics operations • Strong team-player mindset • Ability to follow company policies and procedures • Strong organizational and analytical skills • Positive attitude with willingness to learn and grow • Self-confident and accountable • Role models De Well Values Customer Oriented ▪ Humility ▪ Entrepreneurial Culture ▪ Teamwork ▪ Integrity ▪ Innovative ▪ Play to Win

Our client is seeking a Network Engineer to join their company for a full-time, direct hire position. The Network Engineer will design, implement, and maintain secure, high-performing nationwide network infrastructures, establishing standards, analyzing and resolving complex issues, and ensuring reliable connectivity aligned with business objectives. Location: Onsite in Santa Ana, CA Compensation: This job is expected to pay about $125,000-135,000 plus benefits What You'll Do: Designs secure network solutions that maximize the sharing of applications, information, and resources across the company. Coordinates with multiple vendors/departments to procure network-related hardware, software, and services. Investigates and resolves problems, inefficiencies, and performance issues. Evaluates, tests, recommends, and implements specific network solutions. Develops advanced/leading-edge technologies and/or concepts. Mentor junior network admin and engineer. Independently analyzes and provides innovative solutions to network engineering and design projects. Reverse engineer and develop solutions/strategy for onboarding and converting acquired companies into FBM's standard network technology stack. What Gets You the Job: Bachelor's degree in Computer Science, Information Technology, or related field or equivalent years of experience . 5+ years of relevant experience in Network Engineering role. Expert knowledge of TCP/IP and common routing protocols such as OSPF, BGP, HSRP and QoS Expert knowledge of common LAN, WAN, WLAN and SD-WAN architectures and methodologies Expert knowledge of network security including firewalls, intrusion detection and prevention, LAN segmentation and network access controls Expert knowledge of public cloud hosting network features, strong preference given towards Microsoft's Azure platform Proficient in disaster recovery environments and business continuity Experience with Cisco, Palo Alto Firewalls, Palo Alto Panorama, Palo Alto Prisma Access, Meraki, and VeloCloud SDWAN is a strong plus. Please send your resume to Hannah Xu, Senior Technical Recruiter for immediate consideration. Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders - bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Multiple roles to drive Cisco SDA / TrustSec across sites: SDA: 1 Lead Engineer 1 On-Site Engineer (preparation / on-site during changes) 1 Prep Engineer (preparation / on-site for support) TrustSec ONLY: 1 Lead or SR Engineer 1 On-Site Engineer (preparation / on-site during changes) Qualifications: Ten plus years of experience as a Network Engineer in a complex multi-platform, multi-protocol environment. Experienced in planning, designing, and documenting Cisco equipped networks with 15,000 plus nodes with large domains and deployments Experience with selection and strategic direction of network and security technologies and architecture Perform concept and testing to network security design and solutions, vulnerability and penetration testing, and threat mitigation Requires expertise in network monitoring, analysis, management, and configuration tools or expertise with server/systems monitoring and management tools A packet level expertise in network traffic analysis Strong project management and interpersonal skills; ability to deal effectively with diverse skill sets and personalities, provide strong team leadership, and work effectively as a team player Requires expertise in all aspects of LAN and WAN operation, routing, topology, QoS, Multicast, network protocols, and MetroEthernet In -depth knowledge and experience of the following: MPLS, NAC, VPN, remote access servers, security devices, firewalls, security protocols, IDS / IPS, NAT/PAT, ACS, Adaptive Authentication, SecurID, Radius/LDAP/TACACS, wireless ResponsibilitiesThe Senior Cisco Network Engineer performs a broad variety of technical engineering support, design, architecture for monitoring and managing the Systems data infrastructure and systems Develop and implement standards, policies and procedures, and works as a liaison with contractors and vendors to ensure the integrity and security of the network and infrastructure Serves as a mentor for Network Engineers and must be able to work independently to come up with network designs and assemble and guide implementation teams Perform maintenance, and upgrades of networks, including servers, routers, switches, firewalls, remote access systems, and network management systems Monitor network connectivity and ensure high quality data transmission Provide technical support to various departments and users with regards to LAN/MAN/WAN/Security/Wireless and cloud-based networks Manages day-to-day issues and maintains the enterprise Service Level Agreements (SLA) Participates in the evaluation of new applications, determines their effect on the existing network and systems infrastructure and perimeter; recommends and may oversee any necessary operational or security enhancements Coordinates contracted network penetrations to validate security infrastructure and implement remediation recommendations Works jointly with user project managers and other IT groups to successfully implement projects Helps manage contractors and consultants performing security and network related projects Participates or collaborates in policy creation, performing periodic security reviews of existing information systems, and assisting in the requirements and solution definition process for new Company's information systems Participates in the design, implementation, maintenance, and modification of perimeter and network security devices and/or systems Accountable for reviewing requirements, development of network standards, and securing the company's Data Networks infrastructure including but not limited to the Network Perimeter, Remotes Access, Main Campus, WAN, leased spaced or owned, Data Center, wired and wireless environments Key responsibility for the identification and resolution of hardware and software technical problems and malfunctions related to networks Promotes governance and compliance with security standards, policies and procedures as well as maintain the network security infrastructure with respects to functionality, performance, scalability, process, and reliability

As a Manager, Technical Support at FloQast, you will lead a specialized team dedicated to delivering exceptional technical support for FloQast customers. Like all roles on the FloQast Support team, this is a hands-on leadership position. You will balance your time between people management, strategic initiatives, and customer-facing responsibilities-ensuring you remain a deeply technical resource for our clients while also driving operational impact on the department's processes, AI strategy, and cross-functional partnerships across R&D and GTM. This role has a requirement of working in office 3 days per week, which may be subject to change based on team and business needs, as determined by the department leader. Please note that this requirement is subject to ongoing review and may be adjusted in the future. *Visa sponsorship is NOT available at this time What You'll Do Lead a specialized team of Technical Support Engineers dedicated to unblocking customers facing complex technical issues across the FloQast Accounting Transformation Platform. Drive talent strategy for specialized team(s), including hiring, onboarding, 1:1 meetings, QA reviews, annual reviews, performance coaching, career development, SME assignments, and overall team design. Maintain deep technical proficiency in assigned Solution(s), staying current with features and limitations, product updates, future roadmap, and best practices to effectively support both customers and the team. Regularly participate in customer-facing and customer-adjacent activities, including strategically significant tickets or projects, high-priority escalations, and an ongoing elastic capacity to step into the queue to ensure consistent coverage. Leverage technical tools such as session replay, log analysis, and API clients (e.g., Postman) to perform deep-dive troubleshooting, and leverage internal admin tools (Super) to execute CRUD operations in the database. Own key Support metrics and queue health by monitoring ticket volume and urgency, ensuring accurate prioritization, timely responses, and effective resolutions. Act as a technical liaison between Support and Engineering on defects of all severities, advocating for customer impact and owning internal/external communications. Drive operational excellence by identifying and owning process improvements, such as AI initiatives, software administration/optimization, implementation of new systems or processes, curation of knowledge base and enablement assets, release-readiness campaigns, and data insights. Cultivate a high-performance culture rooted in our Support Values: Empathetic Helpers, Technical Problem Solvers, Trusted Product Experts, Generous Collaborators, and Thoughtful Communicators. Lead or contribute to special projects and initiatives as assigned, leveraging expertise and a creative problem-solving skillset to help the department and company achieve its goals. What You'll Bring 4+ years of functional experience in Technical Support, IT, or a related technical field. 1-4 years of people management experience. Demonstrated success in managing individual contributors in highly technical roles. Strong technical aptitude with the ability to quickly master complex products and rapidly evolving platform features. Proven ability to balance long-term strategic initiatives with day-to-day operational leadership. Experience partnering with cross-functional stakeholders on both technical escalations and proactive initiatives. Nice to Haves Relevant experience with the FloQast platform or comparable B2B fintech products. Degree in Business, IT, Computer Science, Accounting, Finance, or a related field. Professional experience or familiarity with principles in Accounting, Internal Audit, External Audit, Compliance, Finance, or related fields. Expertise and/or certifications in Zendesk administration. Familiarity with Support automation strategies and AI tools like n8n, Lovable, and Supabase. Familiarity with tools like JIRA, Coralogix, Gainsight, Salesforce, Looker, and Highspot. Experience supporting employees across distributed offices and/or remote locations, domestically and/or internationally. Exposure to Sales/Customer Success methodologies or frameworks that enhance retention and expansion. #LI-JP1#LI-Hybrid#BI-Hybrid The base pay range for this position is $91,000 - $137,000. Compensation is not limited to base salary. FloQast values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Family Forming benefits, Life & Disability Insurance, and Unlimited Vacation. FloQast reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. About FloQast:FloQast is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants. By streamlining and modernizing daily accounting tasks, FloQast helps teams collaborate more effectively and complete their work with greater efficiency and precision. This cloud-based, AI-powered software is trusted by over 3,000 accounting teams, including those at Snowflake, Twilio, Instacart, and The Golden State Warriors-and continues to grow. Our mission is to continuously elevate the accounting profession, enhancing both its practice and perception. Our values act as a guiding compass, shaping every decision we make, and are non-negotiable, particularly in our hiring process. Alongside our employees, partners, and customers, we embody these values every day: Unwaveringly Authentic Ambitious with Integrity Empowered to Grow Committed to Collaboration Customer Obsessed in All Ways FloQast is regularly rated as a Best Place to Work!- Inc. Magazine's Best Workplaces in 2024, 2023, 2022, and 2021- Best Places to Work by LA Business Journal since 2017 (that's 8 years!)- Built In's Best Place to Work in Los Angeles 6 years in a row! Because we are Customer Obsessed in All Ways, check out what our customers have to say about FloQast on G2 Crowd. If this aligns closely with what you are looking for, hit “Apply” and come join our growing team! FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees. Link to FloQast Recruiting AI Usage Policy

Metrea is a defense company dedicated to translating commercial innovation into solutions for the hardest problems in national security. With deep mission expertise, Metrea focuses on delivering effects-as-a-service across Aerospace, Electromagnetic & Cyber, Digital & Synthetic domains via its capability groups. Metrea also consists of six support groups (Operations, People, Finance, Legal, Strategy and Solutions) that guide the development of specific capabilities that Metrea's files (product, projects, programs etc.) leverage to achieve their targets. Group Overview Air Mobility Group (AIRMOB) is responsible for developing and delivering Metrea's aerial refueling (AAR) capabilities, ensuring the readiness and operational effectiveness of the tanker fleet. AIRMOB oversees fleet management, maintenance, and airworthiness, working to sustain and enhance refueling operations. It manages the integration of new processes and technologies, ensuring that tanker aircraft remain mission-ready through effective logistics, maintenance oversight, and regulatory compliance. By coordinating across various teams, AIRMOB ensures the fleet meets both current and future operational needs, supporting a range of specialized air mobility missions. Position Summary The Manager, Aviation Engineering and Technical Support oversees modifications and engineering activities, assuming responsibility for aircraft configuration management, and providing technical support for Maintenance and Flight Operations through select component or aircraft SMEs. Role and Responsibilities * Coordinate and liaison engineering functions for the performance of TCTOs, AMOCs, ADs, SBs and major repairs/alterations with manufacturers, external engineering agencies, and the Head of Maintenance. * Lead and manage a team of technical subject matter experts and liaison with both internal and external engineering and technical organizations. * Research and develop short- and long-term roadmaps to address sustainment issues such as parts/systems obsolescence, reliably and maintainability, and enhance mission effectiveness. * Maintain Engineering Order (EO), TCTO and modifications indexes, and records of Major Repairs/Alterations (Dent & Buckle program) for each aircraft. * Coordinate the development of all necessary engineering and technical documentation required to complete aircraft, engine and appliance alterations within regulatory and company schedule and budgetary requirements. * Oversee the Weight & Balance and Configuration programs in coordination with the Configuration Control Manager, Flight Operations and Head of Maintenance. * Develop, issue and control Fleet Campaign Directives (FCD) in coordination with Maintenance Programs, and the Heads of Maintenance, Airworthiness and Technical Services. * Obtain regulatory approval when required for modifications/repairs performed on aircraft, powerplants and components in coordination with Head, Tanker Technical Services and the Head of Airworthiness. * Participate in industry working groups, steering committees, meetings and conferences. * Lead a team of select subject matter experts providing technical support throughout the Tanker Maintenance and Airworthiness Department Skills and Experience * 10+ years experience developing Engineering Authorizations/Orders (EAs/EOs) for performance of ADs, TCTOs, and SBs. * Experience in military aircraft maintenance and inspection programs and technical data. * 10+ years experience performing maintenance on C/KC-135 aircraft. * Experience with aircraft modifications and upgrades. * Experienced with aircraft weight & balance processes, procedures, and regulatory requirements. * Experience managing engineering functions in a commercial airline environment. * Supervisor experience managing and leading teams. * Ability to understand complex technical data/documents and translate them to maintenance instructions. * Experience with compliance monitoring tools and aviation maintenance software platforms. * Project management experience, including software implementation and cross-functional coordination. * Excellent problem-solving, analytical and communication skills. Additional Eligibility Qualifications * A&P License preferred * Aircraft Weight & Balance certification preferred * Valid Passport * Valid Driver's License * Highly computer literate. Ability to develop tools to support position responsibilities. * Experience utilizing aviation MIS platforms (CAMS, GO81, AMOS, FlightDocs/Veryon) * Proficient with Microsoft Office Suite Our Firmware Metrea's single core value, "rooted in humility," is supported by four key attributes: entrepreneurial, systematic, discerning, and over-deliver. These attributes, combined, form our Teammate Firmware, our culture. We explore these attributes during the hiring process when we grow our teams and continually support the growth of our culture. We are a hyper-collaborative, dynamically hierarchical organization united by a passion for what we do, how we do it, who we do it with, and who we do it for. Benefits Medical insurance options Dental and vision insurance Retirement plan eligibility Work Authorization / Security Clearance Employee must be able to work legally in the US. AAP/EEO Statement Metrea Special Management LLC (MSM) is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Position Type and Expected Hours of Work This is a full-time non-exempt position with typical working hours of Monday through Friday, 9:00 a.m. to 6:00 p.m. Hours and work shifts may change in accordance with department and business needs. Exempt Employees must have the ability to be on-call and available, as business needs require. Non-Exempt employees may be required to work over 40 hours per week with approval from the department manager. Work Location Temecula and Moreno Valley CA Work Environment This job operates in an office setting Travel If located in the Temecula CA area (Riverside, Orange, and San Diego counties), other travel requirements are up to 25%.

Metrea is a defense company dedicated to translating commercial innovation into solutions for the hardest problems in national security. With deep mission expertise, Metrea focuses on delivering effects-as-a-service across Aerospace, Electromagnetic & Cyber, Digital & Synthetic domains via its capability groups. Metrea also consists of six support groups (Operations, People, Finance, Legal, Strategy and Solutions) that guide the development of specific capabilities that Metrea's files (product, projects, programs etc.) leverage to achieve their targets. Group Overview Air Mobility Group (AIRMOB) is responsible for developing and delivering Metrea's aerial refueling (AAR) capabilities, ensuring the readiness and operational effectiveness of the tanker fleet. AIRMOB oversees fleet management, maintenance, and airworthiness, working to sustain and enhance refueling operations. It manages the integration of new processes and technologies, ensuring that tanker aircraft remain mission-ready through effective logistics, maintenance oversight, and regulatory compliance. By coordinating across various teams, AIRMOB ensures the fleet meets both current and future operational needs, supporting a range of specialized air mobility missions. Position Summary The Manager, Aviation Engineering and Technical Support oversees modifications and engineering activities, assuming responsibility for aircraft configuration management, and providing technical support for Maintenance and Flight Operations through select component or aircraft SMEs. Role and Responsibilities Coordinate and liaison engineering functions for the performance of TCTOs, AMOCs, ADs, SBs and major repairs/alterations with manufacturers, external engineering agencies, and the Head of Maintenance. Lead and manage a team of technical subject matter experts and liaison with both internal and external engineering and technical organizations. Research and develop short- and long-term roadmaps to address sustainment issues such as parts/systems obsolescence, reliably and maintainability, and enhance mission effectiveness. Maintain Engineering Order (EO), TCTO and modifications indexes, and records of Major Repairs/Alterations (Dent & Buckle program) for each aircraft. Coordinate the development of all necessary engineering and technical documentation required to complete aircraft, engine and appliance alterations within regulatory and company schedule and budgetary requirements. Oversee the Weight & Balance and Configuration programs in coordination with the Configuration Control Manager, Flight Operations and Head of Maintenance. Develop, issue and control Fleet Campaign Directives (FCD) in coordination with Maintenance Programs, and the Heads of Maintenance, Airworthiness and Technical Services. Obtain regulatory approval when required for modifications/repairs performed on aircraft, powerplants and components in coordination with Head, Tanker Technical Services and the Head of Airworthiness. Participate in industry working groups, steering committees, meetings and conferences. Lead a team of select subject matter experts providing technical support throughout the Tanker Maintenance and Airworthiness Department Skills and Experience 10+ years experience developing Engineering Authorizations/Orders (EAs/EOs) for performance of ADs, TCTOs, and SBs. Experience in military aircraft maintenance and inspection programs and technical data. 10+ years experience performing maintenance on C/KC-135 aircraft. Experience with aircraft modifications and upgrades. Experienced with aircraft weight & balance processes, procedures, and regulatory requirements. Experience managing engineering functions in a commercial airline environment. Supervisor experience managing and leading teams. Ability to understand complex technical data/documents and translate them to maintenance instructions. Experience with compliance monitoring tools and aviation maintenance software platforms. Project management experience, including software implementation and cross-functional coordination. Excellent problem-solving, analytical and communication skills. Additional Eligibility Qualifications A&P License preferred Aircraft Weight & Balance certification preferred Valid Passport Valid Driver's License Highly computer literate. Ability to develop tools to support position responsibilities. Experience utilizing aviation MIS platforms (CAMS, GO81, AMOS, FlightDocs/Veryon) Proficient with Microsoft Office Suite Our Firmware Metrea's single core value, “rooted in humility,” is supported by four key attributes: entrepreneurial, systematic, discerning, and over-deliver. These attributes, combined, form our Teammate Firmware, our culture. We explore these attributes during the hiring process when we grow our teams and continually support the growth of our culture. We are a hyper-collaborative, dynamically hierarchical organization united by a passion for what we do, how we do it, who we do it with, and who we do it for. Benefits Medical insurance options Dental and vision insurance Retirement plan eligibility Work Authorization / Security Clearance Employee must be able to work legally in the US. AAP/EEO Statement Metrea Special Management LLC (MSM) is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Position Type and Expected Hours of Work This is a full-time non-exempt position with typical working hours of Monday through Friday, 9:00 a.m. to 6:00 p.m. Hours and work shifts may change in accordance with department and business needs. Exempt Employees must have the ability to be on-call and available, as business needs require. Non-Exempt employees may be required to work over 40 hours per week with approval from the department manager. Work Location Temecula and Moreno Valley CA Work Environment This job operates in an office setting Travel If located in the Temecula CA area (Riverside, Orange, and San Diego counties), other travel requirements are up to 25%.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Benefits: Dental insurance Health insurance WHO WE ARE: We here at Zero Impact Solutions are passionate about driving this revolution and building the infrastructure powering California's EV charging networks. Zero Impact Solutions continues to build relationships with reputable companies through our dedication and quality. We're bringing together stakeholders to make e-mobility a reality for our Golden State. Since our founding in 2018, Zero Impact Solutions has focused solely on making the transition to electricity easy for businesses, fleets, and drivers. Zero Impact Solutions offers an opportunity to be a part of a new and thriving industry and the opportunity to create an all-electric future for generations to come. Be a part of the groundbreaking team, that's building the EV charging industry and make your mark on how people and goods will be transported. JOB SUMMARY: Zero Impact Solutions is seeking a Technical Support Manager to lead our customer service and technical support organization for the EVOLV Charging platform. This role is responsible for managing and developing a high-performing support team while serving as a hands-on subject matter expert in OCPP-based EV charging systems. The ideal candidate brings proven experience leading customer support teams and practical, real-world knowledge of OCPP (1.6J and/or 2.0.1), with the ability to work directly with the EVOLV platform development team to ensure reliable operations, effective issue resolution, and exceptional customer experiences. : Team Leadership & Support Operations Lead, coach, and develop a team of customer service and technical support specialists, setting clear expectations, goals, and performance standards. Own staffing, scheduling, and coordination with internal teams and service providers to ensure operational coverage. Foster a culture of accountability, collaboration, and customer-centric problem solving. Monitor call handling, ticket activity, and support quality; provide ongoing coaching, feedback, and performance management. Serve as a senior point of contact for escalated customer issues, ensuring timely and professional resolution. Technical Expertise (OCPP-Critical) Act as the primary escalation point for complex EV charging issues, with a strong focus on OCPP-based interactions within the EVOLV platform. Apply hands-on knowledge of OCPP 1.6J and/or 2.0.1 to diagnose and resolve issues related to charger authorization, transactions, session management, firmware updates, heartbeats, and charger state changes. Work directly with the EVOLV platform developers to investigate protocol-level issues, review platform behavior, and validate fixes, configuration changes, or releases. Interpret OCPP logs, message flows, and system events to identify root causes and recommend corrective actions. Translate platform-level technical findings into clear, actionable guidance for the support team and customer-facing communications. Serve as the internal authority on how OCPP behavior maps to EVOLV platform functionality, ensuring support teams understand system behavior, limitations, and known issues. Training & Knowledge Management Develop and deliver structured training programs covering customer service best practices, troubleshooting methodologies, and OCPP fundamentals. Ensure support specialists are equipped to independently resolve common EV charging and platform-related issues. Create, maintain, and continuously improve internal documentation and company-wide knowledge base resources related to EV charging workflows and EVOLV platform behavior. Cross-Functional Collaboration & Reporting Collaborate with the EVOLV platform development team, Service, Product, Sales, and Marketing to remain current on features, updates, and serviceability impacts. Prepare and maintain reports and dashboards tracking KPIs such as ticket volume, issue categories, resolution time, escalation rates, SLA performance, and customer satisfaction. Analyze support data to identify trends, recurring issues, and areas for improvement, present insights and recommendations to leadership. Occasionally travel to customer sites to provide hands-on technical support for high-value customers and strengthen long-term relationships. Required Qualifications Proven experience leading customer service and/or technical support teams, including coaching, performance management, and scheduling. Hands-on experience supporting OCPP-compliant EV charging systems, with demonstrated ability to troubleshoot real-world protocol and connectivity issues. Strong working knowledge of OCPP 1.6J and/or 2.0.1 and how charger-to-backend communications impact customer experience. Minimum of 5+ years of experience in technical support, customer support, or service operations roles. Experience using CRM and ticketing systems. Excellent verbal, written, and presentation communication skills. Ability to manage multiple priorities in a fast-paced environment. Valid State Driver's License. Authorized to work in the United States (E-Verify employer). Ability to pass background and drug screening. Preferred Qualifications Bachelor's degree in Business, Engineering, Information Systems, or a related field. Experience supporting multi-vendor EV charging hardware in a networked environment. Experience managing 24/7 support operations. Physical Requirements: · Stand, walk, sit, talk, hear, type, and write. · Reach with hands and arms, bend, stand on a stool or climb, and use fingers and hands to feel objects, tools, or controls. · Use standard office equipment such as computers, smartphones, printers, photocopiers, etc. · Prolonged periods of sitting at a desk and working on a computer. · Lift files and open desk drawers and filing cabinets. Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required. AAP/EEO Statement Zero Impact Solutions is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status or any other characteristic protected by federal, state, or local law, and will not be discriminated against on the basis of disability. #ZR Compensation: $70,304.00 - $95,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

TP-Link Systems Inc. is currently seeking a Business Network Support Engineer 2 (ONSITE). Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people's lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint. We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology. Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle. What we're looking for: TP-Link Systems Inc. is seeking an independent, energetic technology-driven professional to become a part of our North American-Based Business Network Support Engineer. This position will focus on our SMB/Enterprise product lines and our global business customers. The L2 engineer will be there to support Level 1 Support Specialists who serve as the first point of contact. For any network support related issues and inquiries, troubleshooting and resolving problems in a timely and efficient manner. Additionally, they document support tickets, escalate complex issues to higher-level support teams when necessary, and ensure that all incidents are resolved according to service level agreements. One should have great knowledge of business level networking. Responsibilities: Handle complex issues escalated from L1 Support, providing timely and effective solutions to minimize impact on customers. Deliver remote and on-site technical support for troubleshooting and resolving product issues. Analyze technical requirements for customer bids and proposals. Design and deliver solutions based on TP-Link products that meet customer and business objectives. Collaborate with sales and engineering teams to ensure successful implementation of solutions. Work directly with key U.S. customers to address inquiries, ensure satisfaction, and build long-term relationships. Coordinate with L3 Support teams (R&D, testing, product) to diagnose and resolve advanced technical challenges. Deliver training sessions to internal teams (e.g., L1 Support) to enhance their technical expertise. Conduct technical training for external customers to help them better understand and utilize products. Update and maintain internal knowledge bases with troubleshooting processes, best practices, and solutions. Gather feedback from customers regarding product performance and usability. Participate in the validation and testing of new products to ensure technical readiness for market entry. Requirements Education & Experience: Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field. 3+ years of experience in technical support, network solutions, or a related role. Technical Skills: Strong understanding of networking protocols (e.g., TCP/IP, UDP, DNS, DHCP) and network architectures (e.g., LAN/WAN, VLAN, VPN) Hands-on experience with networking devices, including routers, switches, and access points. Proficiency in analyzing logs, packet captures, and designing technical solutions. Experience with bid analysis and crafting technical solutions for enterprise clients is a plus. Skills: Excellent written and verbal communication skills in English. Strong customer service mindset with a proactive approach to problem-solving. Ability to work collaboratively with cross-functional teams. Respond to urgent cases, including those requiring attention outside of regular working hours. Relevant certifications such as CCNA, CCNP, or equivalent certifications. Experience providing training to internal teams and external customers. Familiarity with technical support for enterprise-level clients. Benefits Salary range: $95,000 - $125,000+ DOE & Bonus Fully paid medical, dental, and vision insurance (partial coverage for dependents) Contributions to 401k funds Bi-annual reviews, and annual pay increases Health and wellness benefits, including free gym membership Quarterly team-building events Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time. TP-Link is always seeking ambitious individuals, who are enthusiastic and passionate about their work. We are a global company that values diversity and thrives on entrepreneurial spirit and drive. While TP-Link has made its global mark, it is still a relatively new brand to the U.S. As we grow and shape our team, we're looking for people to directly influence the success of our U.S. business. Feel a connection? Send us your resume and a cover letter telling us why you believe you're the right fit for our team. At TP-Link Systems Inc, we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc.

Background: Established in 1994, in Sync Computer Solutions provides Information Technology Services and Solutions for over 300 clients in Southern California, from Small Businesses to Enterprises. We support various industries ranging from professional services, entertainment, retail, restaurants, manufacturing... What separates us from our competitors? Our technical team, our integrity, and our business longevity - Over 25 Years. Our technical team is critical to our success and the services we provide. We employ experienced & talented IT engineers that are easy to work with, have great character, and always put in their best efforts for our clients. Once we find these key individuals that meet our high standards of integrity & talent, we work hard to keep those key engineers on our team for years. And we have engineers that have been with in Sync for over 15 years. And our clients remain with us for years as well. We believe our corporate success is measured in the length of the relationships we have with our clients...and we have clients that have remained with us for over 25 years. Job Description The Successful Candidate: The successful candidate must love new challenges, being thrust in new IT environments & solving tough technical problems. You must love technology and continue to learn new skills. We reward generously for that key individual. Our engineers are assigned particular clients based on their technical skills. Their job is to continually manage & maintain their clients' IT infrastructure. To improve upon their existing environment so that the client can operate with secure, robust and redundant systems that are backed up onsite & remotely. Our job is to protect & secure our clients IT assets & data, and to keep their systems up and running 24/7. We truly believe in the following: Work hard. Play hard. Worry less. We believe in balance in life and not taking advantage of our engineers. Weekend work is the exception, not the rule. This job does require travel onsite to our clients. Qualifications Experience Wanted: • 10+ years of IT infrastructure support • AWS & Azure Cloud • IaaS & DaaS • Supported Small & Medium Businesses • ALL recent versions of MS Windows Server • LAN/WAN Network Diagnosing/Troubleshooting • Active Directory, DNS, DHCP, RDP, TCP/IP, VPN, SSLVPN • Experience with IAAS Platforms such as AWS and Azure • Experience with Disaster Recovery Solutions/Business Continuity • Managing MS Exchange Server & Office 365 hosted solutions • Upgrading & migrating virtual & physical servers • Hyper-V management including new implementations • Networking experience including configuring VLANs • Experience configuring & supporting managed Layer II/III switches • Firewall Configuration & IT Security including discovering & resolving vulnerabilities • Network assessment & documentation with solution recommendations • Ability to work independently, be self-motived and manage time effectively • Trustworthy & Honest • Project management & experience completing network infrastructure rollouts • Available for after hours, weekly rotations for on-call and maintenance support. • Linux, VMware, & Citrix Experience a Bonus Must be able to communicate well. The majority of our IT support is onsite - so a valid drivers license with a good driving record is required. Additional Information HOURS Normal working hours are 9:00 am to 6:00 pm, Monday through Friday but, being in the IT business, there are times when off-hours are required. TO APPLY Please forward a copy of current resume and salary requirements

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

Job Description TP-Link Systems Inc. is currently seeking a Business Network Support Engineer 2 (ONSITE). Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people's lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint. We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology. Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle. What we're looking for: TP-Link Systems Inc. is seeking an independent, energetic technology-driven professional to become a part of our North American-Based Business Network Support Engineer. This position will focus on our SMB/Enterprise product lines and our global business customers. The L2 engineer will be there to support Level 1 Support Specialists who serve as the first point of contact. For any network support related issues and inquiries, troubleshooting and resolving problems in a timely and efficient manner. Additionally, they document support tickets, escalate complex issues to higher-level support teams when necessary, and ensure that all incidents are resolved according to service level agreements. One should have great knowledge of business level networking. Responsibilities: Handle complex issues escalated from L1 Support, providing timely and effective solutions to minimize impact on customers. Deliver remote and on-site technical support for troubleshooting and resolving product issues. Analyze technical requirements for customer bids and proposals. Design and deliver solutions based on TP-Link products that meet customer and business objectives. Collaborate with sales and engineering teams to ensure successful implementation of solutions. Work directly with key U.S. customers to address inquiries, ensure satisfaction, and build long-term relationships. Coordinate with L3 Support teams (R&D, testing, product) to diagnose and resolve advanced technical challenges. Deliver training sessions to internal teams (e.g., L1 Support) to enhance their technical expertise. Conduct technical training for external customers to help them better understand and utilize products. Update and maintain internal knowledge bases with troubleshooting processes, best practices, and solutions. Gather feedback from customers regarding product performance and usability. Participate in the validation and testing of new products to ensure technical readiness for market entry. Requirements Education & Experience: Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field. 3+ years of experience in technical support, network solutions, or a related role. Technical Skills: Strong understanding of networking protocols (e.g., TCP/IP, UDP, DNS, DHCP) and network architectures (e.g., LAN/WAN, VLAN, VPN) Hands-on experience with networking devices, including routers, switches, and access points. Proficiency in analyzing logs, packet captures, and designing technical solutions. Experience with bid analysis and crafting technical solutions for enterprise clients is a plus. Skills: Excellent written and verbal communication skills in English. Strong customer service mindset with a proactive approach to problem-solving. Ability to work collaboratively with cross-functional teams. Respond to urgent cases, including those requiring attention outside of regular working hours. Relevant certifications such as CCNA, CCNP, or equivalent certifications. Experience providing training to internal teams and external customers. Familiarity with technical support for enterprise-level clients. Benefits Salary range: $95,000 - $125,000+ DOE & Bonus Fully paid medical, dental, and vision insurance (partial coverage for dependents) Contributions to 401k funds Bi-annual reviews, and annual pay increases Health and wellness benefits, including free gym membership Quarterly team-building events Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time. TP-Link is always seeking ambitious individuals, who are enthusiastic and passionate about their work. We are a global company that values diversity and thrives on entrepreneurial spirit and drive. While TP-Link has made its global mark, it is still a relatively new brand to the U.S. As we grow and shape our team, we're looking for people to directly influence the success of our U.S. business. Feel a connection? Send us your resume and a cover letter telling us why you believe you're the right fit for our team. At TP-Link Systems Inc, we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc.

TP-Link Systems Inc. is currently seeking a Business Network Support Engineer 2 (ONSITE). Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people's lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint. We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology. Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle. What we're looking for: TP-Link Systems Inc. is seeking an independent, energetic technology-driven professional to become a part of our North American-Based Business Network Support Engineer. This position will focus on our SMB/Enterprise product lines and our global business customers. The L2 engineer will be there to support Level 1 Support Specialists who serve as the first point of contact. For any network support related issues and inquiries, troubleshooting and resolving problems in a timely and efficient manner. Additionally, they document support tickets, escalate complex issues to higher-level support teams when necessary, and ensure that all incidents are resolved according to service level agreements. One should have great knowledge of business level networking. Responsibilities: * Handle complex issues escalated from L1 Support, providing timely and effective solutions to minimize impact on customers. * Deliver remote and on-site technical support for troubleshooting and resolving product issues. * Analyze technical requirements for customer bids and proposals. * Design and deliver solutions based on TP-Link products that meet customer and business objectives. * Collaborate with sales and engineering teams to ensure successful implementation of solutions. * Work directly with key U.S. customers to address inquiries, ensure satisfaction, and build long-term relationships. * Coordinate with L3 Support teams (R&D, testing, product) to diagnose and resolve advanced technical challenges. * Deliver training sessions to internal teams (e.g., L1 Support) to enhance their technical expertise. * Conduct technical training for external customers to help them better understand and utilize products. * Update and maintain internal knowledge bases with troubleshooting processes, best practices, and solutions. * Gather feedback from customers regarding product performance and usability. * Participate in the validation and testing of new products to ensure technical readiness for market entry.