Security & Technical Support Analyst
Technical support engineer job in Roanoke, VA
Basic Function: This critical IT role combines security operations and technology support for various business areas at OCC. Security operations includes troubleshooting of security-related issues, recommendation of security best practices and leading projects to improve the company's security posture. This role will also engage in supporting virtual servers, desktop systems, personal & networked printers, basic software troubleshooting, basic Network troubleshooting & support, basic Telephone Systems support and other responsibilities as needed.
Significant Responsibilities:
Security:
* Demonstrates a thorough understanding of IT security concepts, including common attack vectors, prevention methods, end-point detection and remediation (EDR), Security Incident Event Monitoring (SIEM) etc.
* Investigates and recommends security Monitoring best practices, nature of alerts and risk assessment.
* Partners with the Manager of IT Support to present security monitoring summaries, risks and remediation to upper Management.
* Works with the Cyber Security Compliance Manager to understand the security-monitoring framework and ensure that the right controls are being monitored completely.
* Recommends security solutions, methods to the Manager of IT Support.
* In conjunction with the Manager of IT Support, highlight problem areas quickly and effectively, ensuring that OCC Management has the information needed to make effective decisions.
* Participate in audits or cyber-security testing to provide supporting data as necessary.
Infrastructure Technical Support:
* Performs administration and support tasks in a Microsoft Windows environment.
* Responds to first and second level support requests from business areas via phone call or email.
* Performs troubleshooting activities and communicates with business partners to solve day-to-day issues.
* Independently researches issues and/ or collaborates with the IT team to diagnose and resolve issues.
* Monitors the OCC incident management system (Spiceworks) and follows up with assigned personnel to ensure issues are resolved in a timely manner.
* Helps to maintain a centralized source of information/documentation that enables the Help Desk staff and support technicians to recover from technology issues quickly.
* Identifies problem trends and ensures that troubleshooting efforts are completed for recurring issues until permanent solutions are created.
* Works effectively in a small team environment, exchanging ideas freely, providing input and accepting suggestions to work towards a solution.
* Communicates ideas, situations and status clearly and effectively.
* Is comfortable in a fast-paced environment where competing priorities will require effective time management, effective communication and reliable follow-up.
* Participates in an on-call rotation.
Delivery: This role requires someone who takes the initiative to investigate, collaborate and communicate. Drive excellence and doesn't hesitate to challenge the status quo in a constructive manner.
Promotes OCC's service excellence and quality. Provides excellent service to business partners; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to customer request/needs.
Champions OCC's mission, vision and values (as detailed in our 15 Essential Points of Success); complies with policies and procedures, ethical standards and Code of Conduct.
Job Scope:
* Organization responsibility-has no supervision or leadership responsibilities
* Communication-frequent daily contact with all levels of employees, contractors and vendors
* Confidentiality-follows company policy/procedures for all levels and types of communication
* Financial Responsibility - has no financial responsibility
* Judgment - has responsibility on certain custom mission critical systems for the company.
* Compliance-follows company policy/procedures for Human Resources, Sarbanes-Oxley, ISO, etc.
* Travel-occasional overnight travel to out-of-state facilities
Minimum Qualifications Required:
Education and Experience:
* Experience in Microsoft Azure cloud computing configuration and administration are a plus.
* Cisco certifications are a plus.
* Certifications in Windows-based technologies or Cloud computing are a plus.
* High school diploma or GED with three years' IT related work experience in a corporate working environment is required.
* Associate degree in a computer science/information technology related field preferred.
Other Minimum Qualifications: Effective interpersonal, communication and teamwork skills. Must have ample amount of knowledge with the Information Technology infrastructure to ensure timely problem resolution and to minimize service interruptions. Must be capable in handling tactical level tasks and projects.
Essential Skills, Abilities & Knowledge: CompTIA or vendor specific certifications a plus. Work schedule will be designed to provide a balance of hours-of-responsibility and off time but the ability to be available 24x7 is an essential requirement.
Working Conditions: This is a partially sedentary job which requires sight sufficient for computer use and hearing sufficient for extensive, direct and/or telephone contact with customers, management and employees. Responsibilities require an individual to be physically mobile to move around the facility. The nature of this position and the personal interactions involved require that an individual possess significant and persuasive interactive communications skills. 40+ hour on-site work week with on-call availability required. Sitting for extended periods of time, dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components, occasional inspection of cables in floors and ceilings, lifting and transporting of moderately heavy objects such as computers and peripherals. Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions.
Note: This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
Classroom Technology Support Analyst
Technical support engineer job in Lexington, VA
The Classroom Technologies Support Analyst is part of a team that installs, manages, and maintains functional, reliable, and intuitive presentation systems for classrooms, meeting spaces, and specialty locations to complement the educational goals of the University. The Classroom Technologies Support Analyst provides support in the use, function and design of classroom and meeting space technology.
This position offers an attractive weekday schedule and the opportunity to contribute to an innovative higher education environment that prioritizes best-in-class technology solutions. As part of Client Services in ITS, the award-winning Classroom Technologies team is nationally recognized for its collaborative and forward-thinking approach. Team members also benefit from opportunities for professional growth, including continuing education and development resources. Learn more about what makes Washington and Lee University a great place to work and live at jobs.wlu.edu.
Washington and Lee University actively promotes a dynamic and welcoming environment that allows students and employees of multiple backgrounds and perspectives to learn, work, and thrive together. Successful candidates will contribute to that environment and exhibit potential for excellence in their areas of expertise.
Essential Functions:
Shares responsibility as a primary responder for classroom and meeting space support requests. Prompt response time is crucial to the Classroom Technologies mission
Provides support for personal devices (iOS, Mac, PC, Android, etc.) in the classroom environment.
Plans and executes solutions to reported problems.
Uses the ITS ticketing software promptly to document and manage help requests, training requests and equipment malfunctions and repairs.
Analyzes help calls and user feedback for opportunities to implement improvements in a timely manner.
Collaborates in the development of training and orientation programs, documentation materials, service procedures, reference materials, and other resources to effectively support operational systems and end-users.
Remains competent and current in the industry trends and standards.
Stays abreast of new technologies and evaluates possible impact and use. Makes recommendations based on research.
Provides regular maintenance of multimedia equipment including firmware updates, proper cleaning and cable management.
Maintains and organizes inventory of the department's devices including, currently installed, hot swaps and disposal for classroom and meeting space A/V.
Provides support for digital signage hardware on campus.
Follows the ITS Information Security Program and industry standard best practices to help ensure the confidentiality, integrity, and availability of all IT resources.
Supports the Associate Director of Classroom Technologies with installations, upgrades, purchasing, and PO requisitions.
Performs other duties as assigned.
Minimum Qualifications:
Bachelor's degree or a combination of education and experience from which a similar skillset would be obtained, including two years professional experience in a “just-in-time" technical position.
Experience in A/V technology in a higher education environment is preferred.
The ability to understand and troubleshoot A-V systems and to configure and support classroom computers in both Windows and Apple environments.
Knowledge of supporting A/V control systems, DSP's, Cameras, etc.
Proficiency in Microsoft Office, videoconferencing solutions, and lecture capture solutions.
Ability to perform A/V system checks in terms of projector alignments and focus and detect audio distortion and feedback.
Ability to navigate network tools to troubleshoot networked devices
Desire to understand and strive for improving variables within our control.
An ability to think critically and reprioritize under time constraints.
Professional and effective written and verbal communications skills.
Application Instructions
Review of applications will begin on September 15 and continue until the position is filled. Required materials include:
Cover letter
Resume
Names and contact information for three professional references
Application instructions for internal and external candidates can be found at *********************************************************
Position Type:
Exempt, Full Time, Benefit Eligible
Minimum Pay:
$63,844.00 - Pay Commensurate with Experience
Washington and Lee is an Equal Opportunity Employer seeking candidates committed to high standards of scholarship, performance, professionalism, and to a welcoming campus community. Job description requirements are representative, but not all‐inclusive of the knowledge, skill, and abilities needed to successfully perform this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
Auto-ApplyAnalyst - Prog Support
Technical support engineer job in Roanoke, VA
Description & Requirements Maximus is searching for an Analyst - Prog Support. This is a fully remote role. is contingent upon contract award* Must have the ability to pass a federal background check. requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Perform various analytical functions in support of the project while ensuring that corporate project management standards and procedures are followed.
- Coordinate activities between the client, business, and technical stakeholders.
- Adhere to relevant government requirements and develop the necessary reports to meet service level agreements (SLAs).
- Maintain various reports for client review and compliance.
- Facilitate meetings and calendars as necessary.
- Prepare and distribute meeting minutes.
- Monitor and report on the status of activities on the project including; reviewing the monthly cost, schedule, and performance.
- Act as a liaison between teams.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
55,000.00
Maximum Salary
$
70,000.00
Easy ApplyHVAC Technical Support Specialist - DCT
Technical support engineer job in Daleville, VA
HVAC TECHNICAL SUPPORT SPECIALIST - DCT
About Us: Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission-critical. Climate control systems often account for a large percentage of the energy consumption in many of our customers' operations. With an optimal climate system, we can help them to more efficiently use energy or water resources, and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters' business strategy and value creation. We pride ourselves on fostering a dynamic and inclusive work environment where interns are valued members of the team and are given meaningful projects to work on.
JOB SUMMARY:
This position is primarily concerned with meeting the expectations of our customers through answering technical inquiries regarding HVAC Data Center Cooling products. Inquires may be from the telephone or via forms from web inquiries. Product knowledge from the HVACR field including, electrical, mechanical, and controls experience are helpful in the resolution of problems and training customers about the proper operation and principles of operation. Technical Support will work with customers before a warranty remedy is provided by the parts group or field technician support is coordinated. Position requires coordination with other departments within the Data Center Business Area in a comprehensive approach at building and maintaining successful relationships with Munters customers.
ESSENTIAL FUNCTIONS:
Provide telephone coverage for incoming technical questions and product problems from customers and field service technicians.
Monitor the service request database to respond to service calls received by the call center and work with customers to resolve issues.
If necessary, on occasion visit a customer site to assist field service technician service visits when the situation demands it
Knowledge of BOM structures, PLC programming practices, Wiring Schematics, and HVAC controls
Prepare warranty parts approval requests with an extremely high level of accuracy
Promote Service during conversations with parts customers and actively promote service sales through warranty expiration letters and other marketing channels
Promote sale of retrofit solutions by listening to customer
Remain involved in seeking out product improvements that will lead to production enhancements and/or retrofit opportunities, provide input to customer complaints system and other corrective action vehicles
Provide parts sold information to techs on a monthly basis to promote overall service
ADDITIONAL RESPONSIBILITIES:
Handles all other requests from management on a timely basis
May be asked to be on-call on an alternating basis and respond to customers' needs as required
Understand that Field Service's major role is one of instant response to customers' needs, and focus as part of a team to make us available at all times to all of our customers' needs, urgent or otherwise
JOB QUALIFICATIONS:
High school diploma
Strong verbal communication skills
Ability to multitask,
Customer focus
Computer skills with Visibility and database, word processing, and spreadsheets
Marketing skills and Organizational skills
Ability to stay with an issue through its successful resolution
Extensive familiarity with Commercial and Industrial DH products.
Background in Electrical, Mechanical or HVAC equipment and or troubleshooting.
Equal Opportunity Employer: [Insert company name] is an equal opportunity employer and is committed to diversity in the workplace. We encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Auto-ApplyCustomer Support Analyst - 100% Commission | Roanoke, VA (SG-172623)
Technical support engineer job in Roanoke, VA
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
Product Technical Support Representative
Technical support engineer job in Roanoke, VA
Job Details Roanoke, VA Full Time High School $20.00 - $30.00 Hourly None DayProduct Technical Support Representative
Valcom isn't just a company - it's a hub of innovation, redefining communication in a rapidly evolving world. As a global leader in voice paging, intercom, and emergency notification systems, we're shaping the future of how people connect and save lives around the world. With 250 employees, virtually all Valcom's products are engineered, manufactured, and supported in our 120,000-square-foot facility in Roanoke, Virginia.
Valcom is proud to be a part of Potter Global Industries. Our private equity firm, KKR, offers a unique benefit and opportunity for all employees to participate in an ownership program of Potter Global Technologies. Being a co-owner allows each employee to play a more direct role in the business itself and reap the financial benefits of the Company's success. It's a unique employee benefit that you won't find with our competitors.
Are you a problem-solver who enjoys helping customers with technical challenges? We are seeking a Product Technical Support Representative to assist customers with the configuration, setup, and troubleshooting of our hardware-based analog and IP-based voice and paging systems. In this role, you'll provide expert guidance via phone, email, and chat-helping businesses and organizations keep their equipment running smoothly. If you have a knack for technical problem-solving, excellent communication skills, and a passion for customer service, we want to hear from you!
This is an on-site position at our facility, where you'll work closely with customers and internal teams to resolve technical issues and ensure seamless product integration. You'll play a key role in supporting our cutting-edge mass notification solutions while gaining hands-on experience with VoIP, analog audio, and IP network systems. Valcom offers a collaborative work environment, comprehensive benefits, and opportunities for professional growth. Join us and be part of a team that keeps critical communication systems running smoothly!
Essential Functions
Respond promptly to customer inquiries via phone, email, or chat, providing expert guidance on analog and IP products.
Assist customers with system layout, design, and configuration tailored to their specific needs.
Troubleshoot and resolve technical issues with voice and data systems, ensuring minimal downtime for customers.
Escalate complex technical issues to higher-level support teams as necessary, following established protocols.
Explain product features, installation processes, and system compatibility requirements to customers.
Provide step-by-step support for product setup and configuration.
Document troubleshooting steps and customer interactions in the support database for future reference.
Provide feedback on recurring customer issues to the product development team to drive improvements.
Work Environment/Physical Demands/Travel
This job operates in a professional office environment with minimum exposure to temperature extremes and noise. Routinely uses standard office equipment such as computers, phones and photocopiers. The ability to communicate information and ideas so others will understand; exchange accurate information; solve complex problems; ability to manipulate and feel with fingers to operate equipment, and the ability to observe details at close range.
This is a full-time position, on-site at the manufacturing facility. The hours of work are Monday through Friday, 8:30 am to 5:30 pm, 40 hours per week. An occasional shift in hours may be necessary to accommodate business needs.
Required Qualifications
High school diploma/GED.
One or more years' experience in a customer service environment.
Experience in VoIP, Analog, Audio systems/voice paging and IP network systems.
Preferred Qualifications
Degree in electronics or related field.
Experience in a technical service role as a customer service representative.
IT Support Technician
Technical support engineer job in Roanoke, VA
About the Role: Tivoli'sWorld Staffing is seeking a dependable and technically skilled IT Support Technician to support our clients' growing technology needs. This position is ideal for candidates experienced in both on -site and remote technical support, capable of troubleshooting a variety of IT issues across hardware, software, and networks.
Key Responsibilities:
Provide front -line remote and on -site technical support for desktops, laptops, printers, and mobile devices
Troubleshoot a wide range of technical issues including software errors, hardware failures, and connectivity problems
Assist with user account setup, email configuration, password resets, and basic network access support
Guide users through issue resolution remotely via phone, email, or screen -sharing tools
Install, configure, and update operating systems and applications
Maintain ticket logs, documentation, and escalate complex cases to senior support when necessary
Ensure client systems follow company policies and meet security standards
Requirements
Skills & Qualifications:
Strong troubleshooting skills across hardware, software, and networking environments
Proficient in remote support tools (e.g., TeamViewer, AnyDesk, Remote Desktop, Zoom, etc.)
Familiarity with Windows, mac OS, and basic mobile operating systems
Experience with cloud platforms and business applications like Microsoft 365 and Google Workspace
Clear communication skills and a professional, customer -focused approach
Ability to multitask and prioritize in a fast -paced support environment
Preferred Certifications (not required):
CompTIA A+ or Network+
Microsoft Certified: Modern Desktop Administrator Associate
Google IT Support Professional Certificate
Education & Experience:
Associate degree in IT, Computer Science, or related field
1-2 years of prior helpdesk or IT support experience
Benefits
Benefits of Working with Tivoli'sWorld:
Competitive bi -weekly pay
Temp -to -perm growth opportunities with reputable companies
Hands -on experience with varied client environments
Flexible assignments including remote and hybrid options
Supportive agency team helping match you with the right roles
Quick onboarding process and access to tools you need to succeed
Join a network of professionals who thrive in dynamic, tech -driven environments. Apply today and take the next step in your IT support career with Tivoli'sWorld.
Service Special Projects Technician 2
Technical support engineer job in Lynchburg, VA
Riddleberger Brothers, Inc. is seeking to hire a talented and growth-minded individual to join our team as a Service Special Projects Technician 2. We offer career opportunities that allow you to be part of a team and grow as an individual. We offer you:
* Competitive pay
* Comprehensive benefits package
* Apprenticeship opportunities with a pathway to licensure
* Growth and development opportunities
* Scholarship program for our employees' children
* Discounts at major automotive, computer, and cell phone companies
* Employee referral incentives
* Available with certain positions, where necessary/required:
* Company mobile phone and/or tablet
* Company vehicle
* Company uniforms
* And much more!
Our benefits package offers you:
* Medical, Dental, Vision, and Life Insurances
* Short-Term and Long-Term Disability Insurances
* Accidental Death & Dismemberment Insurance
* Health Care and Dependent Day Care FSA's
* Health Savings Account (HSA)
* Employee Assistance Program (EAP)
* 401(k) Plan with Roth IRA option
* Pet Insurance
* Annual Bonus
* Generous Vacation, Holidays, and Sick Time
* And much more!
About us:
We are a full-service plumbing, mechanical, HVAC service, cntrols, and design-build company.
* Main office is located at 6127 South Valley Pike, Mount Crawford, VA 22841
* Parent Company - Comfort Systems USA (*******************************
Primary Purpose of this position:
Install, startup and commission commercial/industrial HVAC equipment.
Specific Job Duties:
* Follow and adhere to all company safety requirements and processes
* Install per manufacturer specifications and company policies:
* Manual dampers and supporting hardware
* Flex and sheet metal ductwork and associated duct fittings in light commercial and residential buildings
* Copper refrigerant lines to air conditioning units, including brazing and soldering
* HVAC related equipment including split systems and roof top units up to 20 tons
* Design/draw necessary duct fittings in the field to facilitate installation
* Wire both low and line voltage to cooling and heating equipment
* Pre-measure jobs to determine material required for installation
* Receive material and equipment required for each job, confirm accuracy and transport to job site
* Ensure proper installation of gas line connections to heating equipment
* Complete readings on machines and take necessary steps based on readings
* Accurately complete required job documentation in a timely manner
* Work with other team members and departments to meet job/project deadlines and specifications
Formal education, certifications and/or experience required:
* Must hold a Universal Refrigerant Certificate or be willing to obtain
* 1-3 years' experience of HVAC Installation
Other Requirements:
* Punctual and regular attendance
* Ability to work on a team and interact with people
* Strong verbal and written communication skills
* Strong mechanical aptitude and knowledge of various HVAC equipment
* Must have the ability to travel to job sites
* Valid driver's license and ability to meet company driver qualification policy
Support Operator
Technical support engineer job in Waynesboro, VA
Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to thrive. Through economic upheaval, global pandemics and changing end-user needs, they have consistently found ways to solve problems and exceed expectations. By bringing together these legacy companies, the distinct scale and comprehensive portfolio of products will bring customers more materials and choices. With a combined legacy of resilience, Magnera will build personal partnerships that withstand an ever-changing world.
Responsibilities
Safety -
Performs all tasks in a safe manner, wearing required PPE and following all safety regulations.
BBS Participation
Create and maintain a team effort attitude and team approach
Meet productivity standards
Complete required documentation
Troubleshoot issues with quality or productivity related to the team or the machine
Make adjustments to machinery as needed
Suggest improvements to processes or procedures
Coordinate with lab personnel, Team Leader and Sr. Team Leader for issues and improvements
Perform 6S and other housekeeping duties required for clean and safe work environment
Obtain and maintain Operator Certification
Train others as needed
Additional duties as assigned
Qualifications
High School Diploma or equivalent required.
Internal support certification
At least 2 years manufacturing experience.
Auto-ApplyDynamic Server Support Technician
Technical support engineer job in Lynchburg, VA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair tool kit
Systems Engineer
Technical support engineer job in Lynchburg, VA
At BWX Technologies, Inc. (NYSE: BWXT), we are People Strong, Innovation Driven. A U.S.-based company, BWXT is a Fortune 1000 and Defense News Top 100 manufacturing and engineering innovator that provides safe and effective nuclear solutions for global security, clean energy, environmental restoration, nuclear medicine and space exploration. With more than 7,800 employees, BWXT has 14 major operating sites in the U.S., Canada and the U.K. We are the sole manufacturer of naval nuclear reactors for U.S. submarines and aircraft carriers. Our company supplies precision manufactured components, services and fuel for the commercial nuclear power industry across four continents. Our joint ventures provide environmental restoration and operations management at a dozen U.S. Department of Energy and NASA facilities. BWXT's technology is driving advances in medical radioisotope production in North America and microreactors for various defense and space applications. For more information, visit ************ . Follow us on LinkedIn , X , Facebook and Instagram .
Welcome to BWXT
We believe in empowering our employees and cultivating a dynamic workplace that fosters growth and collaboration. Whether you're an experienced professional or just starting your career, you'll find opportunities to challenge yourself, learn from seasoned experts, and contribute to nuclear innovation. We required a diverse range of skills to support our work in the markets that drive our business and welcome candidates from all backgrounds and life stages who are passionate about making a difference.
BWXT is People Strong, Innovation Driven - be part of BWXT's innovation hub. BWXT's Advanced Technologies (AT) group researches, designs, and develops innovative new nuclear reactors, nuclear rocket propulsion systems, and radioisotope production systems for both internal and external customers.
If you are looking for a career where your experience is valued, innovative thinking is fostered, and barrier-free teamwork is embraced every day, then this opportunity is for you.
Position Overview:
As our Systems Engineer you will provide the high-level systems thinking necessary to bring together the contributions of a cross-disciplinary development team. The primary responsibility is to translate the expectations of customers and other stakeholders into work products, including requirements and operational concepts that guide the development team to a successful solution. This role requires the ability to maintain a top-down high-level view of projects and a multi-disciplined background in relevant technologies.
Location:
On-site in Lynchburg, VA at the Advanced Technologies Office
Your Day to Day as a Systems Engineer:
Collaborate with customers, regulators, and program managers to develop top-level requirements which encompass the needs of all stakeholders.
Define the design deliverables necessary for successful project execution with a team of engineers of varied disciplines.
Perform architectural design and requirement specification for complex systems-of-systems.
Collaborate with engineers of varied disciplines to define system interfaces.
Understand and mitigate technical risks to ensure project success.
Required Qualifications:
A bachelor's degree in engineering or physics is required.
A minimum of two (2) years of related engineering experience is required.
Must have demonstrated ability to conceptualize and define complex systems-of-systems.
Must have demonstrated ability to translate customer/client expectations into clear, concise, verifiable requirements.
Must have general understanding of Systems Requirements, Architecture, Interface Definition, and Design.
Must have demonstrated ability to collaborate on the creation, development, and presentation of technical briefings.
Must have demonstrated ability to recognize and solve technical problems.
Must be a self-starter, capable of effectively working both as part of a team and independently.
Must be familiar with standard MS Office applications.
Must be a U.S. Citizen.
Must be able to obtain and maintain a U.S. Department of Energy (DOE) or Department of Defense (DOD) security clearance, whichever is required.
Preferred Qualifications:
Advanced degree in a STEM discipline.
Knowledge of International Council on Systems Engineering (INCOSE) practices and handbooks.
Knowledge of DOORs or other requirements management tools.
Knowledge of Model Driven Architecture (MDA) / Model-Based Systems Engineering (MBSE).
Experience or knowledge of nuclear reactors
Experience or knowledge of nuclear propulsion
What We Offer:
Competitive salary and benefits package, including health, dental, and retirement plans.
Flexible work schedules and paid time off to promote a healthy work-life balance.
Professional development opportunities, including mentorship programs and sponsorship for continuing education.
An inclusive atmosphere that celebrates new perspectives and supports collaboration between different generations.
The chance to be part of a mission-driven organization making a positive impact on the future of energy.
Opportunities for continuous learning and training to grow throughout your career!
Pay: $76,000.00 - $116,000.00
The base salary range for this position in Virginia (US-VA) at the start of employment is expected to be between $76,000.00 and $116,000.00 per year. However, the base salary offered is based on local job market factors, and may vary further depending on factors specific to the selected job candidate, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to these considerations, the total compensation package for this position may also include other elements, such as an annual cash incentive in addition to a full range of medical, retirement, and/or other benefits. Details of participation in these benefit plans will be provided at such time the selected job candidate receives an offer of employment. If hired, the selected job candidate will be employed 'at-will,' unless employed at a location and in a position subject to a collective bargaining agreement. The company further reserves the right to modify base salary (as well as any other discretionary payment, compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and other market factors.
As a federal government contractor, BWX Technologies, Inc. and any subsidiaries, affiliates and related entities ("BWXT" or the "Company") complies with all federal, state, and local laws and customer requirements regarding health and safety protocols. As such, all BWXT new hires will be required to adhere to applicable Company health and safety requirements within the workplace as a condition of employment.
Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements for access to classified information or matter. Position requires U.S. citizenship with (no dual citizenship) ability to obtain and maintain a Department of Energy (DOE) security clearance which involves an extensive criminal and financial background investigation, drug test and previous employment reference verifications.
BWXT is committed to the concept of Equal Employment Opportunity. We have established procedures to ensure that all personnel actions such as recruitment, compensation, career development, benefits, company-sponsored training and social recreational programs are administered without regard to race, color, religion, sex, national origin, citizenship, age, disability, protected veteran or other protected status.
BWX Technologies, Inc. and its affiliates and subsidiaries (BWXT) is not responsible for and does not accept any liability for fees or other costs associated with resumes or candidates presented by recruiters or employment agencies, unless a binding, written recruitment agreement between BWXT and the recruiter or agency exists prior to the presentation of candidates or resumes to BWXT and includes the specific services, job openings, and fees to be paid ("Agreement"). BWXT may consider any candidate for whom a recruiter or agency has submitted an unsolicited resume and explicitly reserves the right to hire such candidate(s) without any financial obligation to the recruiter or agency unless an Agreement is in place prior to presentation and such Agreement explicitly encompasses the job opening for which such fees or costs are sought. An email, verbal or other informal contact with any person within BWXT will not create a binding agreement. Agencies or recruiters without an Agreement are directed not to contact any hiring managers of BWXT with recruiting inquiries or resumes. Recruiters and agencies interested in partnering with BWXT may contact BWXT's Talent Acquisition team at [email protected].
Nearest Major Market: Lynchburg
Nearest Secondary Market: Virginia
Job Segment: Nuclear Engineering, Systems Engineer, Defense, DoD, Nuclear Physics, Engineering, Government, Science
Mission Support Specialist
Technical support engineer job in Salem, VA
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Summary
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement..
Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Overview
Help
Accepting applications
Open & closing dates
10/27/2025 to 12/31/2025
Salary $42,679 to - $67,865 per year
The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee.
Pay scale & grade GS 7 - 9
Locations
Many vacancies in the following locations:
Anchorage, AK
Birmingham, AL
Gadsden, AL
Mobile, AL
Show morefewer locations (185)
Montgomery, AL
Fayetteville, AR
Fort Smith, AR
Little Rock, AR
Texarkana, AR
Eloy, AZ
Florence, AZ
Phoenix, AZ
Tucson, AZ
Yuma, AZ
Adelanto, CA
Bakersfield, CA
Calexico, CA
Camarillo, CA
El Centro, CA
Fresno, CA
Los Angeles, CA
Morgan Hill, CA
Redding, CA
Sacramento, CA
San Bernardino, CA
San Diego, CA
San Francisco, CA
Santa Ana, CA
Santa Maria, CA
Stockton, CA
Alamosa, CO
Aurora, CO
Centennial, CO
Craig, CO
Durango, CO
Florence, CO
Frederick, CO
Grand Junction, CO
Hartford, CT
Dover, DE
Fort Myers, FL
Jacksonville, FL
Miami, FL
Miramar, FL
Orlando, FL
Plantation, FL
Pompano Beach, FL
Stuart, FL
Tallahassee, FL
Tampa, FL
Atlanta, GA
Folkston, GA
Lumpkin, GA
Savannah, GA
Tamuning, GU
Honolulu, HI
Cedar Rapids, IA
Des Moines, IA
Sioux City, IA
Boise, ID
Idaho Falls, ID
Twin Falls, ID
Broadview, IL
Chicago, IL
Rock Island, IL
Indianapolis, IN
Wichita, KS
Bowling Green, KY
Louisville, KY
Alexandria, LA
Baton Rouge, LA
Jena, LA
Lafayette, LA
New Orleans, LA
Oakdale, LA
Winnfield, LA
Burlington, MA
Baltimore, MD
Salisbury, MD
Scarborough, ME
Detroit, MI
Grand Rapids, MI
Fort Snelling, MN
Kansas City, MO
Saint Louis, MO
Strafford, MO
Gulfport, MS
Pearl, MS
Billings, MT
Cary, NC
Charlotte, NC
Greensboro, NC
Hendersonville, NC
Wilmington, NC
Grand Forks, ND
Grand Island, NE
North Platte, NE
Omaha, NE
Manchester, NH
Elizabeth, NJ
Mount Laurel, NJ
Newark, NJ
Albuquerque, NM
Chaparral, NM
Las Cruces, NM
Roswell, NM
Las Vegas, NV
Reno, NV
Batavia, NY
Buffalo, NY
Central Islip, NY
Champlain, NY
Malta, NY
New York, NY
Brooklyn Heights, OH
Cincinnati, OH
Westerville, OH
Oklahoma City, OK
Tulsa, OK
Eugene, OR
Medford, OR
Portland, OR
Lords Valley, PA
Philadelphia, PA
Philipsburg, PA
Pittsburgh, PA
Williamsport, PA
York, PA
Aguadilla, PR
Guaynabo, PR
Warwick, RI
Charleston, SC
Columbia, SC
Greer, SC
Sioux Falls, SD
Chattanooga, TN
Knoxville, TN
Nashville, TN
Alvarado, TX
Amarillo, TX
Anson, TX
Athens, TX
Austin, TX
Big Spring, TX
Conroe, TX
Corpus Christi, TX
Dallas, TX
Del Rio, TX
Edinburg, TX
El Paso, TX
Harlingen, TX
Houston, TX
Huntsville, TX
Karnes City, TX
Laredo, TX
Livingston, TX
Los Fresnos, TX
Lubbock, TX
Memphis, TX
Midland, TX
Pearsall, TX
Pecos, TX
Pflugerville, TX
Raymondville, TX
San Angelo, TX
San Antonio, TX
Taylor, TX
Waco, TX
Ogden, UT
Orem, UT
Saint George, UT
West Valley City, UT
Bowling Green, VA
Chantilly, VA
Harrisonburg, VA
Norfolk, VA
Richmond, VA
Salem, VA
Charlotte Amalie, VI
Saint Thomas, VI
Saint Albans, VT
Ferndale, WA
Richland, WA
Seattle, WA
Tacoma, WA
Yakima, WA
Milwaukee, WI
Charleston, WV
Cheyenne, WY
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 0301 Miscellaneous Administration And Program
Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR)
Trust determination process
* Credentialing
* Suitability/Fitness
Financial disclosure Yes Bargaining unit status No
Announcement number OPM-ERO-12821404-DHA-EKS Control number 848931200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens.
Duties
Help
As a Mission Support Specialist, at the full performance level you will perform the following duties:
* Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment;
* Advise management on assigned administrative matters;
* Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level;
* Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services;
* Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions.
Requirements
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Conditions of employment
* You must be a U.S. citizen to apply for this position.
* You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
* Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see *********************
* One-year probationary period may be required.
* A pre-employment drug test will be required.
* If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
* DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
* All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
* Incentives may be authorized; however, this is contingent upon funds availability.
* License required: No
* Pre-employment physical required: No
* Bargaining Unit Position:No
* Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment.
* Qualification requirements must be met for those applications submitted by each cut-off date.
* Complete the initial online assessments and USA Hire Assessment, if required.
Qualifications
Minimum Qualifications for GS-07:
Specialized Experience: At least one year of specialized experience equivalent to the GS-05 level in the Federal service that included performing developmental assignments under the close guidance of a higher level specialist that provided exposure to a wide variety of management and administrative methods, techniques, and practices such as:
* Compiling and updating budget data on spreadsheets;
* Assisting with the preparation of requests for personnel actions;
* Coordinating office moves and telephone service requirements;
* Monitoring usage of government/company owned motor vehicles;
* Responding to routine questions concerning administrative procedures and requirements.
OR
Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR
Superior Academic Achievement: Successful completion of all the requirements for a bachelor's degree with Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled. Superior Academic Achievement is based on:(1) Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR (2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR (3) Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (***************************
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages.
Minimum Qualifications for GS-09:
Specialized Experience: At least one year of specialized experience equivalent to the GS-07 level in the Federal service that included experience such as:
* Providing assistance to senior specialists in the evaluation and analysis of operational and administrative programs;
* Assisting in the execution of administrative programs by carrying out specified portions or segments of specific projects such as updating budget data on spreadsheets and preparing routine budget requests;
* Preparing requests for personnel actions;
* Identifying and recommending solutions to administrative problems on established methods and procedures.
OR
Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.
All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.
Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: **************************************************************************
Additional information
THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below.
* 1st Cut-off on 11/01/2025
* 2nd Cut-off on 12/01/2025
* Final Cut-off on 12/31/2025
Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information)
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
* Attention to Detail
* Customer Service
* Decision Making
* Flexibility
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Reading Comprehension
* Reasoning
* Self-Management
* Stress Tolerance
* Teamwork
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
To preview the assessment questionnaire, click the following link: ********************************************************
Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.
Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference.
Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link.
USAJOBS Help Center - Update your resume now so it meets new resume requirements
2. Other supporting documents (only submit if applicable to you):
* Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed.
* Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions.
* Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following:
* A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
* A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location;
* A copy of your latest performance appraisal including your rating; and
* Any documentation from your agency that shows your current promotion potential if applicable.
* Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
* Position title;
* Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
* Agency; and
* Beginning and ending dates of appointment.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Field Engineer - Drives and Control Systems (EE25063)
Technical support engineer job in Roanoke, VA
Job #
EE25063
Job Title
Field Engineer - Drives and Control Systems
Office Location
Roanoke, VA; NC, GA, TX, IN, FL Preferred
Business Function/ Department
Industrial Systems/Field Engineering Production Systems
Sales Territory, if applicable
N/A
General Role Description
Provide Technical Advisory Services (TAS) to coordinate installation and commissioning activities for assigned projects while meeting project schedules and performance criteria.
Role Accountabilities
- Commission AC and DC drive systems and/or control software to meet design performance criteria
- Perform tune up of closed loop regulators to ensure optimal equipment performance and meet design parameters
- Troubleshoot and correct process application problems in complex control systems
- Design, configure, and test system software and hardware to meet contractual requirements when assigned
- Gather pertinent information from authorized sources to assess project requirements as related to assigned scope of work
- Provide regular, accurate, and considered commissioning status reports to parties deemed appropriate to the situation
- Lead respective process component of client witness system acceptance test when assigned
- Recommend changes to commissioning procedures to improve system performance
- Recommend software or hardware improvements to engineering department
- Maintain current safety qualifications appropriate to the assigned tasks and adhere to both Company and client safety requirements
- Ensure proper safety equipment is available and in good working condition, as assigned
- Coach associates in specific areas of technical expertise when identified by management as a function expert
- Train client personnel on system maintenance procedures and/or system operation to ensure optimum performance and minimum downtime
- Plan and execute special projects up to 9 months in duration to support the department when assigned
General Employee Accountabilities
- Bring full effort to bear on tasks assigned by manager
- Give manager best advice
- Give earliest notice when work cannot be delivered as specified
- Cooperate and collaborate with peers and interact cross-organizationally as specified by manager
- Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment
- Comply with all Company policies, practices, and procedures and all regulations and laws
- Recommend viable improvements proactively
- Ensure effective utilization of business tools and processes
Requirements
Minimum Qualifications
- Bachelor's degree in electrical engineering, mechanical engineering with control automation coursework, mechatronics, computer engineering or related field or equivalent via education and/or work experience
- 2 years' experience with process and automation controls
- 2 years' field engineering experience or 2 years' experience working in the metals, material handling, paper, or general industries
- Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative and communication skills
- Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts
- Proficiency in MS Excel, Work and Access
- Availability to travel, domestically and internationally, more than 75% of the time, sometimes with limited notice
Preferred Qualifications
- Demonstrated experience working with international clients and field service personnel
- Demonstrated experience in international field engineering
- Demonstrated experience in the metals, material handling, paper, or general industries
- Proficiency in Oracle ERP
- Proficiency in MS Projects
Link to TMEIC Corporation website: *********************** In order to be considered for a job opening, all applicants must complete an on-line job application, in full, for each job opening. A resume can be attached to the on-line application, but is not considered a substitute for the information in the application. Applications are not accepted for positions not posted. Current job listings, along with our application, can be found on our website. Select “Career Opportunities” on the “Careers” tab of our website. Please, no telephone calls.
EEO/AA/M/F/Vet/Disability Employer
Auto-ApplyPrinter/Computer Support Technician
Technical support engineer job in Lexington, VA
Title: Printer/Computer Support Technician
State Role Title: Info Technology Specialist I
Hiring Range: Based on qualifications & experience
Pay Band: 4
Agency Website: ***********
Recruitment Type: General Public - G
Job Duties
Full-time Printer/Computer Support Technician is primarily responsible for triaging printer issues overseeing operation of the Print Production Environment as well as operating the unit to print documents for the entire Post utilizing Fiery Command Workstation; utilizing MyQ to manage print system and generate reports; servicing and supporting cadet/faculty/staff computers; providing support to full-time computer technicians and technical support at the Faculty/Staff Help Desk. This position is also responsible for troubleshooting and providing end user hardware and software support, imaging and deploying new computers, and working closely with outside vendors to quickly resolve and triage post fleet print issues.
This position is to be in person and not remote.
Minimum Qualifications
• Knowledge of printers and MFPs.
• Experience supporting personal computer hardware and software.
• Knowledge of hardware repair and software configurations.
• Experience supporting Microsoft and Mac operating systems, software products including the MS Office Suite, Office 365, and Microsoft networking in a TCP/IP network environment is necessary.
• Dependable, excellent attendance record, self-motivated.
• Excellent troubleshooting, communications, organizational, and customer service skills.
• Able to work well independently as well as in a team setting.
• Must work well with minimal supervision.
• Must be able to lift heavy objects, walk distances, and climb ladders.
• Must have excellent workload prioritization within a break-fix environment.
Additional Considerations
• Print shop experience.
• Experience using MyQ.
• Experience using Fiery Command Workstation.
• Experience with Microsoft Windows print server environment.
• Microsoft certification.
• Previous PC/MacOS technician experience.
• Jamf MDM/MAM experience.
• Solid Understanding of DHCP.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Contact Information
Name: Tamara Wade
Phone: ************
Email: ****************
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Easy ApplySystems Engineer
Technical support engineer job in Roanoke, VA
The Fralin Biomedical Research Institute at VTC is seeking a System Engineer. The incumbent will be part of an IT team whose chief objective is to ensure continuous and secure operations of FBRI's network, systems and delivered services. Will take the lead in implementation of services, data integrity, recoverability and security of the environment. This will include actively participating in day-to-day monitoring and administration tasks. The incumbent will have ownership and/or participation in various projects as assigned, and the adherence to established equipment inventory and surplus procedures.
Focuses in particular on industry established best-practices and standards to make administration more effective and more efficient. Will be responsible for all facets of System Engineering - design, documentation, implementation, capacity planning, monitoring, troubleshooting, enforcing standards. Incumbent will support enterprise applications in a scientific research environment. The incumbent will manage IT policies and procedures in collaboration with the Director of IT.
The position provides technical leadership for systems and network security by developing innovative and creative solutions to complex challenges with the goal of advancing the field of data ingestion, storage, retrieval, transformation and analysis in support of biomedical research. Performs other duties as assigned.
Required Qualifications
• Bachelor's degree or training, certifications and work experience at a level that equates to an advanced degree.
• Knowledge and working experience with enterprise-level server systems.
• Knowledge and working experience with enterprise-level storage systems.
• Knowledge and working experience with enterprise-level network (LAN / WAN).
• Thorough knowledge of Microsoft Server products including, but not limited to, Active Directory and Exchange / O365.
• Experience developing custom scripts to aid in the administration and automation of routine tasks.
• Experience with server virtualization environments, concepts, and tools. (VMware experience preferred.)
• Knowledge of systems security, systems hardening, backup and recovery procedures, and performance tuning.
• Evidence of creativity, independence, and high motivation.
• Ability to identify highly complex problems, investigate them, address them, and learn from them.
• Ability to work independently as well as within a team.
• Strong interpersonal and communication skills; capable of training users and teammates.
Preferred Qualifications
• Experience working with sensitive and protected data (FERPA, HIPAA, CUI).
• Knowledge and working experience with Linux server systems administration (RHEL, CentOS).
• Experience developing and deploying software engineering and automation solutions for an enterprise Linux infrastructure using a variety of tools (e.g., Ansible, Git).
• Experience working with database platforms (MS SQL, MariaDB, and PostgreSQL).
Appointment Type
Restricted
Salary Information
Commensurate with experience
Review Date
12/2/2024
Additional Information
The successful candidate will be required to have a criminal conviction check.
About Virginia Tech
Dedicated to its motto,
Ut Prosim
(That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Brittany Shelton at ***************** during regular business hours at least 10 business days prior to the event.
Fapt Case Support Specialist
Technical support engineer job in Farmville, VA
*** $5,000 Sign On Bonus***
Full-Time Professional
Requirements: A bachelor's degree is required. Registration as a QMHP is preferred. Experience working in the area of youth mental health is required.
Brief Description:
Crossroads Community Services Board is currently seeking an experienced youth services case manager to coordinate care with children and adolescents in residential treatment and other community-based services. This unique position works closely with the Family Assessment and Planning Teams (FAPT) across all 7 counties that Crossroads serves. The incumbent will work to ensure that services recommended by FAPT are being provided as indicated and remain appropriate for the needs of referred youth. The position is also actively involved in assessing, discharge planning, and working with families to promote continuity of care between service providers and the youth's home. This role is ideal for a professional who is self-motivated, detail oriented, enjoys working in the field, and is passionate about helping children and teens experiencing mental health challenges. The successful candidate will have excellent written and oral communication skills and the ability to work cooperatively with diverse community partners.
Compensation and Benefits at Crossroads Services Board
At Crossroads Services Board, we are committed to offering a salary and fringe benefits package that is competitive with other agencies and businesses in our area. To support this goal, we conduct regular salary and benefits studies to ensure our offerings remain in line with market standards.
Our comprehensive benefits package for eligible employees includes:
Approximately 90% employer-paid coverage for medical, dental, and vision insurance
Access to the National Health Service Corps Federal Loan Forgiveness Program, with potential eligibility for college loan repayment
Additional benefits that support the health, well-being, and professional development of our team members
We are dedicated to creating an environment where employees can thrive personally and professionally. Each staff member plays an essential role in our mission, and we value open communication through both formal and informal channels.
We look forward to a meaningful and rewarding partnership with each employee, built on mutual respect and shared success.
Auto-ApplySecurity & Technical Support Analyst
Technical support engineer job in Roanoke, VA
Basic Function:
This critical IT role combines security operations and technology support for various business areas at OCC. Security operations includes troubleshooting of security-related issues, recommendation of security best practices and leading projects to improve the company's security posture. This role will also engage in supporting virtual servers, desktop systems, personal & networked printers, basic software troubleshooting, basic Network troubleshooting & support, basic Telephone Systems support and other responsibilities as needed.
Significant Responsibilities:
Security:
Demonstrates a thorough understanding of IT security concepts, including common attack vectors, prevention methods, end-point detection and remediation (EDR), Security Incident Event Monitoring (SIEM) etc.
Investigates and recommends security Monitoring best practices, nature of alerts and risk assessment.
Partners with the Manager of IT Support to present security monitoring summaries, risks and remediation to upper Management.
Works with the Cyber Security Compliance Manager to understand the security-monitoring framework and ensure that the right controls are being monitored completely.
Recommends security solutions, methods to the Manager of IT Support.
In conjunction with the Manager of IT Support, highlight problem areas quickly and effectively, ensuring that OCC Management has the information needed to make effective decisions.
Participate in audits or cyber-security testing to provide supporting data as necessary.
Infrastructure Technical Support:
Performs administration and support tasks in a Microsoft Windows environment.
Responds to first and second level support requests from business areas via phone call or email.
Performs troubleshooting activities and communicates with business partners to solve day-to-day issues.
Independently researches issues and/ or collaborates with the IT team to diagnose and resolve issues.
Monitors the OCC incident management system (Spiceworks) and follows up with assigned personnel to ensure issues are resolved in a timely manner.
Helps to maintain a centralized source of information/documentation that enables the Help Desk staff and support technicians to recover from technology issues quickly.
Identifies problem trends and ensures that troubleshooting efforts are completed for recurring issues until permanent solutions are created.
Works effectively in a small team environment, exchanging ideas freely, providing input and accepting suggestions to work towards a solution.
Communicates ideas, situations and status clearly and effectively.
Is comfortable in a fast-paced environment where competing priorities will require effective time management, effective communication and reliable follow-up.
Participates in an on-call rotation.
Delivery: This role requires someone who takes the initiative to investigate, collaborate and communicate. Drive excellence and doesn't hesitate to challenge the status quo in a constructive manner.
Promotes OCC's service excellence and quality. Provides excellent service to business partners; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to customer request/needs.
Champions OCC's mission, vision and values (as detailed in our 15 Essential Points of Success); complies with policies and procedures, ethical standards and Code of Conduct.
Job Scope:
Organization responsibility-has no supervision or leadership responsibilities
Communication-frequent daily contact with all levels of employees, contractors and vendors
Confidentiality-follows company policy/procedures for all levels and types of communication
Financial Responsibility - has no financial responsibility
Judgment - has responsibility on certain custom mission critical systems for the company.
Compliance-follows company policy/procedures for Human Resources, Sarbanes-Oxley, ISO, etc.
Travel-occasional overnight travel to out-of-state facilities
Minimum Qualifications Required:
Education and Experience:
Experience in Microsoft Azure cloud computing configuration and administration are a plus.
Cisco certifications are a plus.
Certifications in Windows-based technologies or Cloud computing are a plus.
High school diploma or GED with three years' IT related work experience in a corporate working environment is required.
Associate degree in a computer science/information technology related field preferred.
Other Minimum Qualifications: Effective interpersonal, communication and teamwork skills. Must have ample amount of knowledge with the Information Technology infrastructure to ensure timely problem resolution and to minimize service interruptions. Must be capable in handling tactical level tasks and projects.
Essential Skills, Abilities & Knowledge: CompTIA or vendor specific certifications a plus. Work schedule will be designed to provide a balance of hours-of-responsibility and off time but the ability to be available 24x7 is an essential requirement.
Working Conditions: This is a partially sedentary job which requires sight sufficient for computer use and hearing sufficient for extensive, direct and/or telephone contact with customers, management and employees. Responsibilities require an individual to be physically mobile to move around the facility. The nature of this position and the personal interactions involved require that an individual possess significant and persuasive interactive communications skills. 40+ hour on-site work week with on-call availability required. Sitting for extended periods of time, dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components, occasional inspection of cables in floors and ceilings, lifting and transporting of moderately heavy objects such as computers and peripherals. Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions.
Note: This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
Auto-ApplyIT Specialist
Technical support engineer job in Roanoke, VA
About the Role:
Tivolisworld LLC is seeking a skilled IT Specialist to manage and maintain our technology infrastructure. This role is critical to ensuring secure, efficient, and uninterrupted access to systems and networks across all teams. You'll support both day -to -day tech operations and long -term infrastructure planning, helping keep our environment stable and secure as we scale.
Key Responsibilities:
Manage and monitor internal IT infrastructure, including servers, networks, firewalls, and endpoints.
Implement and maintain cybersecurity measures, including antivirus, backups, and access controls.
Perform routine system updates, software patching, and hardware maintenance.
Troubleshoot hardware/software/network issues for internal users.
Maintain documentation for systems, licenses, and IT policies.
Set up and manage user accounts, permissions, and devices.
Support procurement and deployment of hardware/software resources.
Ensure data integrity and disaster recovery readiness.
Requirements
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
2+ years of experience in IT support, system administration, or network management.
Strong knowledge of Windows, mac OS, and basic Linux environments.
Experience with Microsoft 365, Google Workspace, and cloud platforms.
Familiarity with firewalls, VPNs, antivirus, and endpoint security tools.
Excellent problem -solving skills and attention to detail.
Strong communication and documentation skills.
Preferred:
Experience with virtualization tools (e.g., VMware, Hyper -V).
Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Specialist.
Familiarity with remote support tools (e.g., TeamViewer, RDP, AnyDesk).
Benefits
Benefits:
401(k)
Health insurance
Paid time off
Dynamic Server Support Technician
Technical support engineer job in Roanoke, VA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair tool kit
Field Engineer - Drive and Control Systems (EE25104)
Technical support engineer job in Roanoke, VA
Job #
EE25104
Job Title
Field Engineer - Drives and Control Systems
Office Location
Roanoke, VA; NC; GA; TX; IN; FL Preferred
Business Function/ Department
Industrial Systems/Field Engineering Production Systems
Sales Territory, if applicable
N/A
General Role Description
Provide Technical Advisory Services (TAS) to coordinate installation and commissioning activities for assigned projects while meeting project schedules and performance criteria.
Role Accountabilities
- Commission AC and DC drive systems and/or control software to meet design performance criteria
- Perform tune up of closed loop regulators to ensure optimal equipment performance and meet design parameters
- Troubleshoot and correct process application problems in complex control systems
- Design, configure, and test system software and hardware to meet contractual requirements when assigned
- Gather pertinent information from authorized sources to assess project requirements as related to assigned scope of work
- Provide regular, accurate, and considered commissioning status reports to parties deemed appropriate to the situation
- Lead respective process component of client witness system acceptance test when assigned
- Recommend changes to commissioning procedures to improve system performance
- Recommend software or hardware improvements to engineering department
- Maintain current safety qualifications appropriate to the assigned tasks and adhere to both Company and client safety requirements
- Ensure proper safety equipment is available and in good working condition, as assigned
- Coach associates in specific areas of technical expertise when identified by management as a function expert
- Train client personnel on system maintenance procedures and/or system operation to ensure optimum performance and minimum downtime
- Plan and execute special projects up to 9 months in duration to support the department when assigned
General Employee Accountabilities
- Bring full effort to bear on tasks assigned by manager
- Give manager best advice
- Give earliest notice when work cannot be delivered as specified
- Cooperate and collaborate with peers and interact cross-organizationally as specified by manager
- Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment
- Comply with all Company policies, practices, and procedures and all regulations and laws
- Recommend viable improvements proactively
- Ensure effective utilization of business tools and processes
Requirements
Minimum Qualifications
Bachelor's degree in electrical engineering, mechanical engineering with control automation coursework, mechatronics, computer engineering or related field or equivalent via education and/or work experience
2 years' experience with process and automation controls
2 years' field engineering experience or 2 years' experience working in the metals, material handling, paper, or general industries
Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative and communication skills
Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts
Proficiency in MS Excel, Work and Access
Availability to travel, domestically and internationally, more than 75% of the time, sometimes with limited notice
Preferred Qualifications
- Demonstrated experience working with international clients and field service personnel
- Demonstrated experience in international field engineering
- Demonstrated experience in the metals, material handling, paper, or general industries
- Proficiency in Oracle ERP
- Proficiency in MS Projects
Link to TMEIC Corporation Americas website: *********************** To be considered an applicant for any available positions, individuals must complete an online job application for each posting. A resume may be attached to the online application but is not considered a substitute for the information in the application. Applications will be considered only for the specific position for which the application is submitted.
EEO/AA/M/F/Vet/Disability Employer
Auto-Apply