Technical support engineer jobs in Machesney Park, IL - 130 jobs

The Outsourced Support Desk Specialist is responsible for providing quality support desk services and technical assistance while on-site at the assigned client's location in a courteous and efficient manner while maintaining a high level of client satisfaction. ESSENTIAL FUNCTIONS: Provide technical support and remote help desk services to Marco client, escalating when necessary. Review current systems and make technical/process recommendations for improving efficiency. Identify reoccurring issues in client's environment and proactively provide recommendations to improve efficiency, performance, and reliability of client's network. Maintain client documentation. Support multiple end user requests and third-party business applications. Effectively communicate with technical and non-technical end users. Meet established metrics and benchmarks and comply with procedures and expectations. Represent Marco in a professional manner at all times by maintaining a professional appearance and adhering to company standards. Maintain current technical knowledge and continuously work to expand knowledge of new technology and equipment. Accurately maintain documentation and comply with service administrative procedures in a timely basis to include time entry. Attend required company and departmental meetings. QUALIFICATIONS: An associate degree and two years of relevant experience; or equivalent combination of education and experience. Current high level industry recognized certifications to include any of the following: MCSA (Microsoft Certified Solutions Associate), CMNA, CCENT (Cisco Certified Entry Networking Technician), CCA (Citrix Certified Administrator), VCA, EMC-SA, BAIS, A+, N+ or Security+ preferred. Valid Driver's License, proof of personal insurance, and acceptable driving record, all to be maintained. REQUIRED SKILLS: Solid understanding of the administration of network operating systems, applications, and services found in a client environment. Proficiency with business collaboration tools such as MS Office applications. Communication - Must possess strong communication skills in working with technical and non-technical people, and the ability to develop and maintain collaborative relations among all levels of an organization. Commitment - See that tasks are completed from start to finish. Demonstrate thoroughness and commitment. Initiative - Must possess the ability to be a self-starter and take initiative. Work to identify and resolve problems in a timely manner, however if you can't resolve it yourself, use resources to find someone who can. Flexibility - Adapt to changes in the work environment. Change approach or method to best fit the situation. Teamwork - Contribute to a positive team spirit by working with others on a combined task. Make contributions to the task and share the responsibility of the outcome. Exhibit objectivity and openness to others' views and welcome feedback. Time Management - Must possess the ability to prioritize several tasks and keep them running simultaneously (multitasking). Be able to recognize and respond to changing priorities in order to meet deadlines. Work Location & Travel Requirements: This role is based fully on-site at a customer location in Rockford, IL, five days per week. The position may also involve occasional travel to nearby customer sites within approximately 90 minutes of Rockford. Pay Range: $23.02 - $35.69 hourly The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at *************************

Job Summary - Technology Support Specialist - Education, is a critical member of the school district's IT department, responsible for providing exceptional technical support to students, teachers, and staff. This position plays a crucial role in ensuring the smooth operation of technology systems and devices used within the school district, including computers, tablets, printers, networking equipment, and software applications. The ideal candidate should possess strong problem-solving skills, excellent communication abilities, and a passion for helping others with technology-related needs. Key Responsibilities: Help Desk Support: Respond promptly to technology-related inquiries and issues from students, teachers, and staff via ticketing systems, email, or in person. Provide timely resolutions and escalate complex problems to the appropriate technical teams when necessary. Device Management: Set up, configure, and maintain computers, laptops, tablets, and other technology devices used by students and staff. Install and update software applications as needed. Network and Connectivity: Assist in troubleshooting network connectivity issues, including Wi-Fi access problems and network printing. Collaborate with the engineering team to ensure stable and secure network operations. User Account Management: Help manage user accounts for students, teachers, and staff on various systems, such as the school's learning management system and email platform. Hardware Maintenance: Perform routine maintenance, diagnostics, and repairs on computer hardware and peripherals. Coordinate with external vendors for warranty repairs when required. Classroom Technology Support: Provide support for audio-visual equipment, interactive displays, projectors, and other classroom technology tools. Ensure they are functioning correctly and troubleshoot any related issues. Documentation: Maintain accurate records of support requests, resolutions, and equipment inventory. Update the knowledge base and create user-friendly guides for common technical issues. Security Awareness: Assist in enforcing security protocols, including data protection, password management, and antivirus software deployment. Collaboration: Work closely with other members of the IT team to escalate and resolve complex technical problems and contribute to larger IT projects. Qualifications and Skills: High school diploma or equivalent; Associate's or Bachelor's degree in a related field is a preferred. Proven experience in providing technical support to end-users, preferably in an educational setting. Strong knowledge of operating systems (Windows, mac OS, ChromeOS), software applications, and educational technology tools. Familiarity with networking concepts, including IP addressing, DNS, and DHCP. Excellent problem-solving skills and the ability to think analytically. Effective verbal and written communication skills, with the ability to convey technical information in a user-friendly manner. Customer-oriented approach and a commitment to delivering exceptional service. Ability to work independently and as part of a team in a fast-paced environment. Basic understanding of IT security best practices. A passion for technology and a willingness to stay up-to-date with the latest trends and developments in the field. Working Conditions: Technology Support Specialist - Education, will primarily work within school district facilities, providing support to students, teachers, and staff. The role may involve the lifting and moving of technology equipment up to 50-75lbs. Additional physical demands include sitting, standing, working from a ladder or lift, carrying, pushing, and/or some pulling, stooping, kneeling, crouching, and/or crawling; significant finger dexterity. Occasional travel between school sites within the district may be required. TC Networks reserves the right to modify, reassign, or adjust job duties and responsibilities at any time, as business needs require. Joining our Managed Services team as a Technology Support Specialist presents an exciting opportunity to significantly impact the educational experience of students and educators through the effective use of technology. If you are passionate about technology and helping others, we encourage you to apply and become a valued member of our dedicated team. Location: This position will be located at a school district(s) in Monroe, Wisconsin and possibly surrounding area. Every effort has been made to make this as complete as possible; however, in no way is stated that these are the only duties you are required to perform. Other related duties necessary to meet the needs of the organization may be assigned to you. Please note that employment is contingent upon the successful completion of a background check and Motor Vehicle Records check. This process may include, but is not limited to, verification of employment history, education, criminal background, motor vehicle, credit and any other relevant checks necessary to ensure the suitability of candidates for the position. We offer competitive compensation packages including benefits such as medical, dental, vision, critical illness, accident, retirement, and flexible paid time off and holidays. Join our team of skilled professionals and contribute to our success. This position promotes equal employment opportunity regardless of race, sex, gender, age, national origin, religion, disability, or any other legally protected class. Please note that only qualified candidates will be contacted for further consideration. Thank you for your interest in the Technology Support Specialist position at TC Networks, Inc. This job description is intended to be as complete as possible; however, additional duties may be assigned as needed.

IT Help Desk Technician, this dynamic and innovative individual is solution oriented at heart, with experience to back it up. You will be responsible for all aspects of Surge IT Support, Inc., Help Desk Support. We are looking for an individual with 2\-3 years of Help Desk or Computer Network experience to provide fast and useful technical expertise and assistance on computer systems. You will answer queries on basic\-advance technical issues and offer advice to solve them. The goal is to create value for clients that will help preserve the company's reputation and business. Skillset This Intermediate\-level Help desk technician must have: · Strong interpersonal skills · Solid technical knowledge · Confident & Effective communicate skills, able to understand complex problems and explain solutions in simple terms. · Must be customer\-oriented and patient to deal with difficult customers. Duties Serving as the first point of contact for customers seeking technical assistance over the phone or email Performing basic\-intermediate remote troubleshooting through diagnostic techniques and pertinent questions Determining the best solution based on the issue and details provided by customers Walk the customer through the problem\-solving process Provide some support to entry\-level support personnel Direct unresolved\/complex issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs Follow\-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team Identify and suggest possible improvements on procedures Requirements Experience a help desk technician or other customer support role Tech savvy and working knowledge of office automation products, databases and remote control Knowledgeable of computer systems, mobile devices and other tech products Ability to diagnose and resolve technical issues under pressure Proficiency in English Excellent communication skills Customer\-oriented and cool\-tempered IT Certifications: Cloud management & automation; data center virtualization; network virtualization; digital workspace, desktop and mobility Benefits Hourly position Part\-time or Full\-time Computer "}}],"is Mobile":false,"iframe":"true","job Type":"Any","apply Name":"Apply Now","zsoid":"695123495","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"IT Services"},{"field Label":"Work Experience","uitype":2,"value":"0\-1 year"},{"field Label":"City","uitype":1,"value":"Elgin"},{"field Label":"State\/Province","uitype":1,"value":"Illinois"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"60123"}],"header Name":"IT Help Desk Technician (Intermediate \-Level)","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00267007","attach Arr":[],"custom Template":"2","is CandidateLoginEnabled":false,"job Id":"**********00283024","FontSize":"15","location":"Elgin","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}

Job Description Ready to hang up your boots and step into a career with more stability and long-term growth? If you're looking to transition out of the field and into an office environment where your hands-on experience is valued, we're looking for professionals like you. Join a team that understands the demands of fieldwork and offers you the opportunity to apply your knowledge in a comfortable, climate-controlled setting-with regular hours, career advancement, and the chance to enjoy your evenings finally and weekends. It's time to bring your experience indoors and grow with a company that's built for your future. Job Title: Technical Support Specialist, Level II Location: Lake Zurich, IL Reports to: General Manager Active Alarm Company is seeking a Technical Support Specialist to join our team! Our company is a leading provider of security, fire, CCTV, and access control systems in Chicagoland that values our customers and employees equally. This is a great opportunity to join an established company based in Lake Zurich that has enjoyed over 55 years of continuous growth. Applicants should be highly motivated and reliable problem-solvers willing to learn and work in a fast-paced and upbeat environment. Responsibilities Assist out of state vendor technicians to troubleshoot systems with emphasis on proper wiring, hook up of devices, tie into our company platforms, then test all devices once installed. Assist co-workers and customers that request help with programming or troubleshooting of our security, fire, card access, and video systems and software/apps Pre-configure and upgrade control panels and NVRs for installation Install, configure, and upgrade security, access, and CCTV software and apps, such as Win-Pak, Compass, HDCS, Maxpro Cloud, and Pro-Watch Configure, program, maintain, and troubleshoot wired and wireless network equipment Maintain and administer customer databases as needed Communicate professionally with customers and co-workers to solve problems while providing customer satisfaction first Document technical fixes thoroughly to make the customer support team more effective and efficient Work proactively to identify systematic technical issues and raise suggestions to eliminate them Pursing greater knowledge via scheduled and self-study training new software tools Perform additional duties in a timely manner as assigned by the manager Requirements Qualifications High School diploma or GED 1+ years of Technical Support experience 3-4 years of Installation experience - more years, a plus 40+ wpm typing with proficiency in Microsoft Word, Office, Excel, and other office-related software Proven background in troubleshooting and technology supports demonstrating the growth of technology skills and adaptability to new technology Working knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Proven organizational, time management, and communication skills in difficult scenarios Excellent references, both personal and professional Willing to be on-call for technical support for major clients Strong results in the Technical Support and Basic Computer Skills assessments Valid state driver's license PERC card or ability to obtain one (must undergo and pass state and federal background checks and fingerprinting with a clean record) Able to travel between multiple locations in the Chicagoland area if needed Benefits Benefits Paid vacation, holiday, and sick days Employer retirement account with employer matching Medical, Vision, & Dental Insurance Short Term Disability Life Insurance Company issued laptops and cell phones for work use Job Type: Full-time

Key Responsibilities Serve as the first point of contact for IT support requests via phone, email, or Fresh-service ticketing system. Troubleshoot Windows desktops/laptops, printers, scanners, handheld devices, and production PCs. Install, configure, and maintain operating systems, business applications, and end-user devices. Provide user account management (Active Directory, Microsoft 365, ERP, permissions) including password resets. Support Microsoft 365 apps: Outlook, Teams, SharePoint, OneDrive, and Teams Voice. Assist with onboarding/offboarding employees, including setting up or disabling user accounts and equipment. Document incidents, service requests, and resolutions. Escalate unresolved issues to higher-level IT staff and follow up to ensure resolution and satisfaction. Perform basic network troubleshooting (LAN/WAN/Wi-Fi/VPN). Maintain accurate IT asset records and inventory. Collaborate with infrastructure teams on complex issues or outages. Assist with system updates, patches, security configurations, and IT process improvements. Participate in IT projects, software deployments, and process improvement initiatives. Travel between company locations as needed (mileage reimbursed) and assist with equipment moves/setup.

The successful candidate will have a familiarity with ID/OD grinding. Must have a minimum of 1 year of CNC experience, preferably ID/OD grinding. Candidate will facilitate time studies, test grinds, process development, and on/off site training. Travel (including overnight) is expected 60-80%. QUALIFICATIONS & RESPONSIBILITIES: Able to prepare, setup and operate grinding/CNC equipment. Working knowledge of Fanuc and/or Siemens controls. Fluent in reading and writing CNC program code. Must possess blueprint/CAD interpretation skills, ability to interpret sketches, engineering drawings, etc. Must be able to work with close tolerances (imperial and metric). Understanding of inspection techniques, equipment, and gauges as well as micrometers, vernier calipers, etc. Perform machine demonstrations, test grinds, time studies, feasibility studies, runoffs, and process development. Review customer requirements and collaborate with Applications/Sales Team to determine proper tools, grinding wheels, and process selection. Conduct/facilitate training classes both in-house and at off-site facilities. Assist in prototype machine PLC and option testing of mechanical and control software functions. Demonstrate and instruct techniques, methods and procedures for machine tool equipment and related attachments and accessories. Provide technical phone support for customers, salespersons, and distributors. Identify and resolve customer problems and issues through remote means such as phone, video conference, e-mail etc. Utilize internal resources to identify and resolve service issues as needed. Communicate and coordinate application activities internally. Escalate/forward service calls to management if necessary. Organize and maintain documentation of application procedures. ADMINISTRATION: Strong verbal and written communication skills. Complete reports after each application run-off, test, training, etc. Communicate follow up activities through reports and/or other electronic means. Complete application billings and expense reports in a timely manner. Must have good credit and make on-time payments corporate credit card. Available for after-hour phone support for key customers, service/apps engineers, sales as needed. Adhere to company policies and procedures. Strive to continuously find ways to improve processes and activities performed. Contribute towards improving the productivity of our company. Complete other tasks that are assigned by management from time to time. LOCATION: Hybrid/Remote: Elmira, NY or Elgin, IL or Traverse City, MI Requirements Must have a minimum of 1 year of CNC experience, preferably ID/OD grinding Fluent in reading and writing CNC program code. Must possess blueprint/CAD interpretation skills, ability to interpret sketches, engineering drawings, etc. Must have good credit and make on-time payments corporate credit card. Available for after-hour phone support for key customers, service/apps engineers, sales as needed.

Job DescriptionBenefits: 401(k) matching Employee discounts Paid time off We're looking for a meticulous and organized IT Asset Processing Technician to manage the full lifecycle of incoming electronic assets. This role is critical for ensuring our inventory is accurately cataloged, securely sanitized, tested for functionality, and prepared for redeployment or resale. The ideal candidate will have strong attention to detail, a foundational understanding of computer hardware and software, and proficiency with data entry systems. Key Responsibilities Receiving and Sorting: Receive, unpack, and log incoming shipments of various electronic devices, including computers, laptops, mobile devices, and peripherals. Sort and stage assets based on established criteria (e.g., asset type, model, condition, or customer). Inventory Management & Data Entry: Accurately categorize each electronic asset (e.g., Desktop, Laptop, Tablet, Cell Phone) based on make, model, and specifications. Perform timely and accurate data entry of all asset information, including serial numbers and specifications, into the company's Enterprise Resource Planning (ERP) system. Data Security and Sanitization: Execute secure data sanitization and wiping procedures to ensure all previous user data is irretrievably erased. Verify the completion and success of all data wiping processes and document the results for compliance. Testing and Refurbishment: Perform functional hardware testing on assets (e.g., power-on self-test, hard drive/SSD health checks, memory testing) to determine operational status. Troubleshoot and identify non-functioning components. Reimage or install standard operating systems and software images on devices to prepare them for deployment. Cleaning and Quality Control: Thoroughly clean and cosmetically refurbish assets to an acceptable standard. Perform final quality checks to ensure the asset is fully functional, properly sanitized, and accurately logged before being moved to finished goods inventory. Qualifications Required High school diploma or equivalent. Proven experience in a warehouse, IT services, or asset management environment. Basic knowledge of PC hardware components (CPU, RAM, HDD/SSD, etc.) and operating systems (Windows, mac OS). Experience with or ability to quickly learn ERP or inventory management systems. Strong commitment to data security and confidentiality protocols. Preferred Prior experience with data wiping software and/or hard drive diagnostic tools. Familiarity with proper handling and disposal of e-waste. Skills and Abilities Exceptional attention to detail and organizational skills. Ability to work independently and manage time effectively to process high volumes of assets. Proficiency in using standard office software (e.g., Microsoft Excel). Ability to lift and move equipment up to 40 lbs. Excellent written and verbal communication skills.

Work for an elite, global Manufacturer dedicated to excellence and has been on the forefront of technology. blue Stone has been retained by this global Manufacturer in their search for a Server Administrator. Job Description The Server Administrator is responsible for the installation, configuration and maintenance of the organization's Windows Server operating systems and all related systems software. The Server Administrator analyzes and resolves problems associated with server hardware/software and applications software and ensures scalability and appropriate integration with other systems. The Server Administrator develops, tests, implements, and maintains Windows Server and desktop images for deployment via SCCM. The Server Administrator develops, tests, implements, and maintains application deployment packages for Windows apps (server and desktop). The Server Administrator Installs new software releases and system upgrades, evaluates and installs patches, and resolves software related problems. Qualifications 5 + years' experience in a technical support position in a large client/server environment Enterprise experience with Windows Server Platform: 2003 and 2008 required; 2012 experience highly desirable Expert level proficiency with MS Windows 2003, 2008, Group Policy, and Active Directory Understanding of virtualization technologies (VMWare) Scripting skills (WMI, Powershell, VBScript, ADSI, DOS shell) Networking protocols (HTTP/S, FTP, TCP/IP, DNS, DHCP, etc.) PREFERRED QUALIFICATIONS: Bachelor's degree in Business Administration, Management Information Systems, or Computer Science preferred. Additional Information Work with blue Stone, one of the leading IT Staffing and Consulting firms in the United States. Please contact Greg Cole, Search Consultant, at greg.cole @bluestonestaffing.com

Role description: The IT Regional Support Engineer for Ardagh Group provides on-site service to plant and corporate office personnel. The role coordinates all support needs for assigned locations. Responsibilities: * Provide end user support to office staff and plant personnel * Serve as an escalation point for the Helpdesk, while accurately record activities in ticketing system * Log equipment details and assignment in asset management system * Identify frequent issues and follow escalation procedure for problems/major incidents * Maintain relationship with facility management (Plant Managers, Plant Controllers, etc.) * Undertake small projects based on business requirements as assigned by manager * Oversee IT contractors for daily support and project activities such timely scheduling and task assignments, report on completion and quality of work * Identify gaps or inefficiencies in existing operations and proposes solutions/improvements * Participate in idea generation for improvements and execute agreed upon solutions to completion * Contribute to knowledgebase articles and documentation * Submit purchase requisitions as needed for approval by manager and complete timely receipts of goods in procurement system * Impart 24/7 on-call support for assigned weeks as the primary point of contact for high priority issues Minimum skills / qualifications: * Associate's degree and three (3) years of IT support and/or IT infrastructure experience or Bachelor's degree and one (1) year IT support experience * Excellent critical thinking, problem-solving, and troubleshooting skills * Excellent written and verbal communication skills * Familiar with IT Concepts: Networking (DHCP, DNS, LAN, WAN, etc), Hardware Components (RAM, CPU, SSD, etc), Microsoft Windows 10, Microsoft Office 365 Preferred skills / qualifications: * Certifications such as CompTIA A+ or Network+ and Microsoft MD-100: Windows 10 or Microsoft Office Specialist: Expert * Willingness to obtain one or more common industry certifications within first 60 days of employment Benefits Offered: * Medical, prescription, dental and vision plans * Health Savings Account (HSA) and Flexible Spending Accounts (FSA) * Life insurance * 401(k) retirement plan with company match and an employer retirement contribution * Paid holidays, floating days and vacation * Short- and Long-Term Disability (STD/LTD) * Employee Assistance Program (EAP) * Tuition reimbursement program * Professional and personal development opportunities through Employee Resource Groups * Benefits available from day 1 of employment * Flexible and hybrid working hours Please note the compensation and benefits information above is accurate as of the date of this posting. Ardagh reserves the right to modify this information at any time in accordance with applicable law. About Ardagh Group Ardagh Glass Packaging is a global leader in glass packaging solutions, producing packaging for the world's leading brands. We trace our roots all the way back to the Irish Glass Bottle Company, founded in 1932. Since then, we have grown rapidly to a team of more than 20,000 people with revenues of over $9 billion. Today, we have a presence across Europe, Africa, and North America. * Did you know that Ardagh produces many of the cans and bottles you drink your favorite beverages from? * Did you know we produce metal and glass packaging which are permanent materials, meaning they can be infinitely recycled without any loss of quality? * Did you know we produce more than 160 million containers per day? Ardagh is passionate about sustainability and has a reputation for innovation. We push the boundaries of what's possible, pioneering new production methods, new design techniques and new ways to recycle and save energy. Our aim is to reduce any negative environmental impact while remaining economically sustainable and socially responsible. We believe that the success of our business depends on the success of our people. We strive to create working environments where our employees feel valued, can work to their full potential, and where their achievements are celebrated. Here at Ardagh, we offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team, you'll enjoy the journey! Ardagh Group is an Equal Employment Opportunity (EEO) Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other basis prohibited by federal, state, and local law. Ardagh Group complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. Contact Clare McHugh (****************************) if a reasonable accommodation is needed. Nearest Major Market: Milwaukee

What this role will entail: Applying for a new job can be exhausting. If you are looking for a new career with a company that CARES about you - keep reading. Not only does LeadingIT offer competitive salary with UPWARD mobility we provide 100% PAID medical/dental/life/vision benefits AND a 4% match 401k. Accountabilities: Handling a massive variety of client support requests from a diverse client base Hardware deployment to clients PC Imaging Determine the best solution based on the issue and details provided by customers Travel on-site to clients organization Follow-up and update customer status and information Identify and suggest possible improvements on procedures Walk the customer through the problem-solving process Indicators that this will be the role for you: Proven experience as a IT Bench Technician or other customer support role Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and resolve basic technical issues Passionate (and patient) about problem solving and customer service. Diligent with note taking, following process, and documentation. Driven to learn more, stay positive, and grow; not only as a team member but in all of life. CompTIA A+ and Net+ certifications are a plus! 1 year MSP experience REQUIRED Experience working with network equipment Experience working at an NOC is a plus! More about us: At LeadingIT, our people and our culture are at the heart of everything we do. We are a growing, security-focused MSP that runs on the Entrepreneurial Operating System (EOS). This means clarity, accountability, and alignment are not buzzwords here. They are how we operate every single day. We want everyone on our team to live their EOS life, which means having the ability to do what you love, with people you love, while making a huge difference, being compensated appropriately, with time for other passions. Our core values are not posters on the wall. They are who we are. Accountable. Staying Positive. Chase Excellence. Driven. Humbly Confident. If these values describe how you show up in your work and with your clients, you will fit right in here. Our all-inclusive total compensation and benefits package for this role includes: Salary is based on your experience, drive and the value you can bring our company; and is in the range of $40,000 to $45,000 per year. Ascension plan if applicable We provide 100% company paid health, dental, life, and vision benefits - value of $4,500 to $14,000/year We match 5% of your contributions to Guideline 401k - value of 5% of salary. Open Door PTO policy Company provided gear (notebook + iPhone) as well as company clothing. Our hiring process: Submit your application If we like what we see, we will reach out to schedule a video interview For a more in depth look at our jobs/benefits/hiring timeline check out ***************************

We're looking for an entry-level tech-savvy, customer-focused IT Support Technician to provide hands-on support across the organization. This role includes troubleshooting hardware/software issues, managing devices, supporting Microsoft 365 tools, and maintaining user accounts and access. If you are highly responsive, internal customer focused, solution-oriented and technical, we want to hear from you! Key Responsibilities: * Provide first-level technical support via tickets, phone, and in-person. * Purchase, track, set up and maintain laptops, phones, printers, and other devices. * Support Microsoft 365 apps (Outlook, Teams, Excel, etc.). * Manage user accounts and access permissions. * Document issues and contribute to internal knowledge resources. * Coordinate with vendors and escalate complex issues as needed. Qualifications: * Associate's Degree in Information Technology, Computer Science, or a related field-or equivalent work experience (A+ Certified) * 1-2 years of experience in an IT support role, preferably in a business environment. * Proficient in Windows OS, Active Directory, Microsoft 365, and basic networking concepts. * Strong troubleshooting skills and a customer service mindset. * Excellent verbal and written communication skills. * Ability to manage multiple priorities and work independently or as part of a team. * Ability to effectively partner with employees, management, department and cross-functional teams to meet performance objectives and to support mission and vision of the Company. * Mac OS experience advantageous and support experience of Android (Samsung), iOS (iPhone, iPad) beneficial. Physical Requirements: * Ability to bend and lift up to at least 50 lbs. * While performing the duties of this job, the person is typically required to sit for extended periods of time. * The person will be required to utilize their hands for keyboard or equipment operations. * A modest amount of travel may be required between local IL offices (St. Charles, Roselle, Schaumburg), to support this a reliable means of personal transportation is required. Hours: Monday - Friday, 8am - 5pm, hybrid role w/ minimum 3 days in office (onsite to start during training period) Location: St Charles, IL Candidates should be located in reasonable proximity to St. Charles, IL. Relocation assistance will not be provided. This position offers an hourly rate of $22.00/hr - $26.00/hr. This hourly range reflects an anticipated range for this position. The hourly rate offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, and certifications or other professional licenses held. We offer an outstanding compensation and benefits package including medical, dental, vision, life, disability, 401k (Roth and traditional) with a generous match, tuition reimbursement and career development and training opportunities, LinkedIn Learning subscriptions, paid parental leave program, electric vehicle incentives, paid volunteer time, generous PTO, paid holidays, paid winter break between Christmas and New Years, and discretionary bonus. We are proud to be Great Place to Work-Certified and recognized by our team of coworkers for our commitment to creating an inclusive, supportive, and values-driven culture. We are Clarke, a privately-held global environmental products and services company. For over 75 years, Clarke has been making communities around the world more livable, safe and comfortable by pioneering, developing and delivering environmentally responsible public health mosquito control. Our services help prevent disease and control nuisances. Our global customers include governments, commercial and residential groups, and international institutions such as UNICEF and U.S. AID. Working at Clarke, you will have the opportunity to grow personally and professionally. You will learn from some of the most talented people in the field and make an impact on the world around us. With Clarke, you join an innovative and passionate team where people are the heart and soul of the organization, working together to create an environment where the employees thrive and nature flourishes. Are You Ready? If you are excited about what you've read and feel that you are right for this role, please submit your resume and relevant information. Be sure to check out our website (clarke.com) to learn more about how Clarke is helping to make the world more livable, safe & comfortable. Clarke is proud to be an equal opportunity employer and a drug free workplace.

In agreement with our mission at Level 10 in creating authentic, engaging and long-term relationships, we would like to extend any candidate the opportunity to apply and engage in an a conversation around opportunities within our organization. If you are interested in speaking with us and applying for this department, please submit your application and resume. We will be in touch! Purpose: The Information Technology (IT) department serves as the backbone of our organization, providing essential technology services and support to enable the achievement of our business objectives. Our primary goal is to leverage technology to enhance efficiency, productivity, and innovation across all departments. Scope: The IT department is responsible for managing all aspects of technology infrastructure, systems, applications, and services within the organization. This includes network administration, hardware and software maintenance, cybersecurity, data management, IT support, and strategic planning for technology adoption and integration. Our IT department is made up of the following roles. IT Director, Automation Support Manager, Automation Support Analyst, Network Administrator, IT Analyst. Responsibilities: Infrastructure Management: Maintain and upgrade network infrastructure, servers, and other IT hardware to ensure optimal performance and reliability. Software Administration: Install, configure, and manage software applications and systems to support business operations and user needs. Cybersecurity: Implement robust security measures to protect against cyber threats, including data breaches, malware, and unauthorized access. Data Management: Ensure the integrity, availability, and confidentiality of organizational data through effective data storage, backup, and recovery procedures. IT Support: Provide technical support and assistance to end-users, troubleshooting hardware and software issues, and facilitating training to promote technology proficiency. Strategic Planning: Develop IT strategies and initiatives aligned with organizational goals, identifying opportunities for technology innovation and improvement.

Position Overview: The role of the Technical Support Specialist II is to deliver advanced technical knowledge and troubleshooting skills to our internal and external customers in order to achieve exceptional customer satisfaction in accordance with Avidity Science product specifications and quality standards. Location: Waterford, WI Job Type: Full-time Key Job Responsibilities: Provide advanced technical knowledge and troubleshooting skills to our field service team. Proactively manage, communicate, and solve customer issues/SFDC cases relating to active/field equipment When necessary, continue to manage, but escalate complex or non-resolved customer issues to Engineering Using actual equipment/products, be capable of demonstrating operation and/or advanced troubleshooting techniques. Assist with any required equipment setup or calibrations. Assist with technical bulletin creation. Assist in the creation and execution of training/troubleshooting material. Work cross-functionally to support strategic and improvement initiatives. As needed/scheduled, participate in the rotation for “on call” customer support. What You Bring to the Table: Associates degree in a technical field (Mechanical Engineering, IT or computer science, etc.) 5-7 years of experience providing IT support for hardware, network and software. Knowledge of VPN, TCP/ IP Networking, low voltage. Ability to communicate effectively with internal and external customers. What We Offer: Medical, dental, vision, life insurance and disability Voluntary benefits including accident, critical illness, and hospital indemnity 401k with company match Bonus Plan PTO and paid holidays Supportive and Inclusive work culture Community Involvement and paid volunteer time Flextime Tuition Reimbursement Collaborative work environment About Us: For over 50 years, Avidity Science has been the global leader in water purification technologies in the biomedical, life sciences and clinical research markets. We are proud to be a trusted partner to the global science community, delivering high quality, innovative products and unrivaled service. At Avidity Science, what you do matters. Our team of over 300 talented employees around the world each play a vital role in delivering on our Vision of enabling science to improve the quality of life. Avidity Science is part of ATS Corporation, a publicly traded company. Our Company Values: Safety, Accountability, Respect, Integrity, Passion and Collaboration are the values we live every day, around the world. We are passionate about our most important asset - our people - and cultivate an environment that provides development opportunities to grow professionally.

This candidate will also work closely with our IT Team to maintain, develop, plan and deploy computer, network and server hardware and software for the facility as well as to the field. This will include managing the helpdesk support system, security access, remote location support and management of software/hardware purchases. Work in conjunction with software/hardware vendors during deployments/issues. ESSENTIAL DUTIES AND ACCOUNTABILITIES: ● Network Administration (Maintain, Troubleshoot, Repair) ● Maintaining & repairing 50-200 computers & 50+ servers ● Troubleshooting of software/hardware issues ● Reload and repair PC as needed. ● Maintain On and Offsite backups. ● Server Administration knowledge ● Phone System knowledge QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Q Center is looking for a Full Time IT Administrator to join our team! Job Summary The IT Administrator is responsible for managing, maintaining, and supporting Q Center's technology infrastructure to ensure secure, reliable, and efficient operations. This role oversees networks, servers, systems, and user devices while ensuring compliance with IT policies and security standards. The IT Administrator also monitors system performance, troubleshoots issues, coordinates technology upgrades, and implements solutions that enhance productivity and protect company data. This position is on-site, with a schedule that may include evenings and weekends, generally a 45 hour workweek from 7:00am - 4:30pm. Starting rate for this position is $70,000/year. Benefits Paid time off 401(K) with employer match Holiday Pay Medical, Dental and Vision Insurance with Wellness Credits Employee Assistance Program Basic Life, AD&D Disability Benefits Employee Meals Education & Experience: Bachelor's Degree: Computer Science, Engineering, Information Technology, MIS, or related field required. Advanced understanding of the Microsoft Technology Stack: Exchange/email, M365, Active Directory/Entra, VMWare (vSphere), Intune, Teams, SharePoint, Defender and Group Policy management Experience with Cisco Routers, SonicWall Firewalls, and Cisco Switching components/infrastructure. Experience with configuring and troubleshooting wireless infrastructures, including access points and controllers. Knowledge of operating systems, enterprise backup / recovery procedures, and system performance-monitoring tools. Physical requirements: Associate must, at all times, be attentive, friendly, helpful, and courteous to all guests and fellow associates. Maintain a professional working relationship and promote open lines of communication with managers, associates, and other departments. Maximize financial performance while upholding quality standards and maximizing levels of associate and guest satisfaction. Define and implement department objectives and standard operating procedures. Maintain Q Center Standard Operating Procedures regarding Purchase Orders in Birchstreet. Conduct departmental training, departmental meetings developing associate morale and skills. Ensure training and compliance of all associates on Standard Operating Procedures, Q Center policies, technical tasks and risk management is achieved. Operate all aspects of the department computer system, including software maintenance, report generation and analysis, and simple programming. Keep immediate supervisor fully informed of all problems or matters requiring their attention. Respond to all associate and guest requests, problems, complaints and/or accidents presented through various channels, in an attentive, courteous, and efficient manner; follow up to ensure guest and associate satisfaction. Maintain a clean, organized work area and manage all necessary department supplies. Ensure overall associate and guest satisfaction and safety is achieved. Perform other related duties as assigned. Maintain servers, networks, operating systems, and hardware devices. Perform system updates, backups, and routine maintenance. Troubleshoot hardware, software, and network issues. Assist users with technical problems and access requests. Create, manage, and secure user accounts, permissions, and roles. Enforce access control and authentication policies. Monitor systems for security threats. Implement security tools, patches, and policies. Support backup and disaster recovery processes. Track uptime, performance, and resource usage. Identify and resolve bottlenecks or failures. Maintain inventory of hardware and software. Handle software installations, licensing, and updates. Assist with technology upgrades, migrations, and new system implementations. Recommend improvements to enhance efficiency and reliability. The Q Center: Q Center is more than a conference center - it's an experience! With 40 years of experience in meeting planning and special event production, Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest full-service conference facilities in the Midwest, our vast 150,000+ square-feet of IACC-certified meeting and event spaces regularly host a variety of occasions, from large-scale Fortune 500 company meetings to small business training and special events, like fundraisers and galas. One thing is for sure - food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine, we aim to make every guest experience beyond expectations. Q Center isn't just for business meetings and conferences - our multi-talented team and event space makes us one of the Midwest's premier special event venues! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law. EEO is the Law Supplement Notice Pay Transparency If you require a reasonable accommodation to complete an application, please email your request to ******************* and provide the job title to which you are applying.

Full-time Description IT Systems Engineer - Cloud, Data & Systems Join Certco's IT team and take charge of our cloud infrastructure, enterprise systems, and data integration! If you're a hands-on problem solver with experience in Azure/AWS, ETL, SQL, and virtualization, we want you. Provide advanced support, optimize systems, and help drive our technology forward. What You'll Do: Manage Azure & AWS cloud resources, storage, and virtualized servers Support ETL workflows and SQL databases Provide Tier 1-3 help desk support and participate in on-call rotation Assist with enterprise IT systems design, monitoring, and optimization What You Bring: 3+ years in systems engineering or IT infrastructure Hands-on experience with ETL tools (SSIS, Pentaho, Talend), Azure/AWS, and enterprise storage Strong knowledge of Windows Server, Active Directory, virtualization (VMware/Nutanix), and scripting (PowerShell, Python, SQL) Excellent troubleshooting, communication, and documentation skills Why Join Certco: Collaborative and innovative IT environment Opportunity to work on cloud, data, and enterprise systems Competitive pay, benefits, and room to grow Support local independent grocery stores and work alongside amazing employees in a company culture like no other - an IT role with real impact and heart. Apply now and be part of something special! Requirements Position Summary This role is responsible for participating in the design, implementation, and maintenance enterprise systems and infrastructure, with a strong focus on data integration, cloud services, and advanced help desk support. The ideal candidate will have hands-on experience with ETL tools, database management, cloud platforms (Azure and AWS), and enterprise storage systems, and server virtualization. Essential Job Functions ETL & Database Management Support ETL tools and workflows for data integration and transformation. Maintain and troubleshoot Microsoft SQL databases to ensure performance and reliability. Cloud Infrastructure Manage and support storage and compute resources in Microsoft Azure, to include health monitoring, capacity and performance, security and compliance, backup and replication, cost tracking, and incidence response. On a monthly basis, review capacity planning, disaster recovery, compliance, and cost optimization. Server Virtualization and Storage Systems Maintain and support Network Attached Storage (NAS) systems for enterprise use. Ensure data integrity, backup, and disaster recovery protocols are in place. Support & Operations Provide Tier One, Two, and Three Help Desk Support for escalated technical issues. Participate in a rotating on-call support schedule to ensure 24/7 system availability. Assist in vulnerability assessments and patch management. Track open tickets: follow-up with the requestor and others assigned to determine and communicate the progress of the ticket or request. Ability to meet SLA requirements. Systems Engineering Assist with design and deploying enterprise IT systems and services. Monitor system performance and implement improvements to optimize uptime and efficiency. Knowledge, Skills, and Abilities Virtualization and Infrastructure, to include Nutanix and VMware. ETL and Data Integration - hands-on skillset with ETL tools, data transformation, and solid understanding of APIs and data pipelines. Enterprise IT systems - experience with ERP, CRM, and WMS systems, middleware and integration platforms, and scripting (PowerShell, Python, SQL). Advanced Support and Troubleshooting - deep knowledge of Windows Server OS, Active Directory, DHCP, GPOs, DNS. Be able to quickly obtain root cause analysis for complex issues. Strong understanding of ITIL - Incident, Problem, and Change Management. General understanding of project management fundamentals such as Agile or Waterfall. Ability to effectively collaborate with members of the IT and business teams. Strong documentation and communication skills. Excellent troubleshooting and problem-solving skills. Ability to work independently and as part of a team in a fast-paced environment. Education and Experience Bachelor's degree in Computer Science, Information Technology, or related field. 3+ years of experience in systems engineering or IT infrastructure roles. Proficiency with ETL tools (e.g., Pentaho, Talend, SSIS). Strong knowledge of Azure and AWS environments. 3+ years of experience with enterprise storage solutions. Certco is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Crusader Community Health | Full-Time | Exempt Crusader Community Health is seeking a skilled and forward-thinking Systems Engineer to support and enhance the technology infrastructure that powers our mission-driven healthcare organization. This role is ideal for an IT professional who thrives in a dynamic environment, enjoys problem-solving, and is passionate about building secure, reliable systems that enable exceptional care. About the Role As a Systems Engineer, you will be responsible for planning, analyzing, installing, and supporting central computer systems and network infrastructure across our clinics. You'll collaborate with cross-functional teams, ensure system reliability and security, and provide expert technical guidance to colleagues across the organization. You'll play a key role in maintaining the stability and performance of our servers, networks, and software, helping ensure that our teams have the tools they need to deliver outstanding patient care. Key Responsibilities In this role, you will: Design, configure, test, and maintain servers, operating systems, and system management tools Implement systems automation to optimize performance and efficiency Troubleshoot hardware and software issues across network and server environments Manage network hardware, storage systems (SAN), and related security measures Monitor infrastructure and respond to alerts from SIEM and network management tools Support employees by resolving escalated issues in partnership with Help Desk and Clinical Applications teams Coordinate with vendors on software/hardware needs, upgrades, and troubleshooting Ensure data integrity through regular backups and disaster recovery best practices Develop, update, and maintain technical and training documentation Mentor and train junior IT team members Participate in on-call rotation (M-F 4:30-9 p.m., Sat 8 a.m.-12 p.m.) Perform other duties as assigned by the Director of IT and Cybersecurity Operations What You Bring Education: Bachelor's degree in Computer Science or related field, OR equivalent combination of education and experience Microsoft Windows Hybrid Administrator Associate certification (or prior Microsoft Server certification) required Experience: Minimum 3 years' progressive experience in network administration, server operating systems, or network systems security Technical Expertise: Strong knowledge of Windows Server 2019/2022 Active Directory, DHCP, DNS, ADFS, Azure AD Virtualization (VMWare, Hyper-V, or 3rd-party hypervisors) SAN environments (HP, Dell/EMC, Nutanix, etc.) VoIP phone systems Network administration, installation, and security Disaster recovery and business continuity MS Office Suite Skills & Abilities: Strong communication skills and customer service mindset Ability to work independently and as part of a collaborative team Critical thinking, decision-making, and problem-solving strengths Ability to manage competing priorities and meet project deadlines Professionalism, confidentiality, and adaptability in a fast-changing environment Willingness to travel between sites as needed Why Join Crusader Community Health? At Crusader, you'll be part of a mission-focused healthcare organization committed to delivering high-quality care to the community. We foster a supportive, collaborative work environment where team members grow professionally and make a meaningful impact every day. Ready to Apply? Take the next step in your IT career and help strengthen the technology foundation of a respected healthcare provider. Apply today, we look forward to meeting you!

We are looking for a skilled IT Engineer, Field Services to join our team. In this role, you will deliver outstanding customer service and technical support to our Pinnacle businesses, focusing on caregivers and clinicians. This is a hybrid role, that will be supporting remotely, and onsite. Additionally, you will contribute to IT projects and support the development and maintenance of our technology infrastructure across Senior Living Communities in your region. DUTIES & RESPONSIBILITIES Serve as a dedicated resource to our Pinnacle business lines executing infrastructure projects, performing site visits, managing acquisitions, and acting as an escalation point for Pinnacle related issues. Identify, troubleshoot, and resolve technical issues, escalating complex problems to the appropriate teams when necessary. Install, configure, and maintain computer systems, software applications, and peripheral devices. Assist in the setup and configuration of network equipment, ensuring smooth and secure connectivity. Ensure communities have resilient network and internet access. Effectively manage projects, ticket queues and personal ticket backlog, prioritizing and resolving customer issues within agreed-upon service level agreements (SLAs). Proactively monitor and follow up on open projects and tickets, ensuring timely updates to customers and driving issues to resolution. Take ownership of assigned tickets, seeing them through from initiation to closure, and providing regular updates to customers on the status of their requests. Provide hands-on support and end-user training for mobile devices. Stay organized and maintain accurate documentation of projects and support cases, troubleshooting steps, and resolutions for future reference and knowledge sharing. Collaborate with cross-functional teams to implement and maintain IT projects, such as system upgrades, migrations, and new application deployments. Contribute to the creation and maintenance of knowledge base articles and support automation tools such as chatbots and predictive AI. Travel locally and out of state is ; driving more than 2 hours could be expected. Financially responsible over IT/Travel Budgets. Other duties as assigned. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities) A passion for technology BS Degree in Computer Science or Information Systems or equivalent experience 2+ Years experience providing technical support. Experience with a ticketing system such as Zendesk or ServiceNow An understanding of Wi-Fi and VoIP Excellent problem-solving skills Willingness to learn new tech and advance your career. Good verbal and written communication skills A strong work ethic, with a focus on delivering quality service and support. 50% travel , sometimes driving further than 2 hours. Why Join Us At Pennant Services, we don't just manage-we lead like owners. Our unique culture is built around empowerment, accountability, and growth. We invest in people who are ready to build and own their impact. Location: Wisconsin, preferrably Northern side due to travel Wage: $65,000 - $75,000 Type: Full-Time, Remote with up to 50% travel, sometimes driving further than 2 hours What sets us apart: Empowered, autonomous leadership supported by centralized resources A work-life balance that supports personal well-being Full benefits package: medical, dental, vision, 401(k) with match Generous PTO, holidays, and professional development A culture built around our core values-CAPLICO: Customer Second Accountability Passion for Learning Love One Another Intelligent Risk Taking Celebrate Ownership About Pennant Pennant Services supports over 190 home health, hospice, senior living, and home care agencies across 14 states. Our Service Center model allows local leaders to lead, while we provide the centralized clinical, HR, IT, legal, and compliance support they need to succeed. Learn more at: ******************** Pennant Service Center 1675 E. Riverside Drive, Suite 150 Eagle, ID 83616 The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://********************.

Job Summary - Technology Support Specialist - Education, is a critical member of the school district's IT department, responsible for providing exceptional technical support to students, teachers, and staff. This position plays a crucial role in ensuring the smooth operation of technology systems and devices used within the school district, including computers, tablets, printers, networking equipment, and software applications. The ideal candidate should possess strong problem-solving skills, excellent communication abilities, and a passion for helping others with technology-related needs. Key Responsibilities: Help Desk Support: Respond promptly to technology-related inquiries and issues from students, teachers, and staff via ticketing systems, email, or in person. Provide timely resolutions and escalate complex problems to the appropriate technical teams when necessary. Device Management: Set up, configure, and maintain computers, laptops, tablets, and other technology devices used by students and staff. Install and update software applications as needed. Network and Connectivity: Assist in troubleshooting network connectivity issues, including Wi-Fi access problems and network printing. Collaborate with the engineering team to ensure stable and secure network operations. User Account Management: Help manage user accounts for students, teachers, and staff on various systems, such as the school's learning management system and email platform. Hardware Maintenance: Perform routine maintenance, diagnostics, and repairs on computer hardware and peripherals. Coordinate with external vendors for warranty repairs when required. Classroom Technology Support: Provide support for audio-visual equipment, interactive displays, projectors, and other classroom technology tools. Ensure they are functioning correctly and troubleshoot any related issues. Documentation: Maintain accurate records of support requests, resolutions, and equipment inventory. Update the knowledge base and create user-friendly guides for common technical issues. Security Awareness: Assist in enforcing security protocols, including data protection, password management, and antivirus software deployment. Collaboration: Work closely with other members of the IT team to escalate and resolve complex technical problems and contribute to larger IT projects. Qualifications and Skills: High school diploma or equivalent; Associate's or Bachelor's degree in a related field is a preferred. Proven experience in providing technical support to end-users, preferably in an educational setting. Strong knowledge of operating systems (Windows, mac OS, ChromeOS), software applications, and educational technology tools. Familiarity with networking concepts, including IP addressing, DNS, and DHCP. Excellent problem-solving skills and the ability to think analytically. Effective verbal and written communication skills, with the ability to convey technical information in a user-friendly manner. Customer-oriented approach and a commitment to delivering exceptional service. Ability to work independently and as part of a team in a fast-paced environment. Basic understanding of IT security best practices. A passion for technology and a willingness to stay up-to-date with the latest trends and developments in the field. Working Conditions: Technology Support Specialist - Education, will primarily work within school district facilities, providing support to students, teachers, and staff. The role may involve the lifting and moving of technology equipment up to 50-75lbs. Additional physical demands include sitting, standing, working from a ladder or lift, carrying, pushing, and/or some pulling, stooping, kneeling, crouching, and/or crawling; significant finger dexterity. Occasional travel between school sites within the district may be required. TC Networks reserves the right to modify, reassign, or adjust job duties and responsibilities at any time, as business needs require. Joining our Managed Services team as a Technology Support Specialist presents an exciting opportunity to significantly impact the educational experience of students and educators through the effective use of technology. If you are passionate about technology and helping others, we encourage you to apply and become a valued member of our dedicated team. Location: This position will be located at a school district(s) in Monroe, Wisconsin and possibly surrounding area. Every effort has been made to make this as complete as possible; however, in no way is stated that these are the only duties you are required to perform. Other related duties necessary to meet the needs of the organization may be assigned to you. Please note that employment is contingent upon the successful completion of a background check and Motor Vehicle Records check. This process may include, but is not limited to, verification of employment history, education, criminal background, motor vehicle, credit and any other relevant checks necessary to ensure the suitability of candidates for the position. We offer competitive compensation packages including benefits such as medical, dental, vision, critical illness, accident, retirement, and flexible paid time off and holidays. Join our team of skilled professionals and contribute to our success. This position promotes equal employment opportunity regardless of race, sex, gender, age, national origin, religion, disability, or any other legally protected class. Please note that only qualified candidates will be contacted for further consideration. Thank you for your interest in the Technology Support Specialist position at TC Networks, Inc. This job description is intended to be as complete as possible; however, additional duties may be assigned as needed.