Technical support engineer jobs in Moraga, CA

A leading intellectual property firm located in California seeks candidates proficient in engineering and law for roles that intersect with technology giants. The ideal applicant will possess a degree in a relevant field and the capability to engage with technical and legal aspects of cutting-edge technologies including AI and robotics. This position promises opportunities in diverse fields including clean energy and healthcare innovation. #J-18808-Ljbffr

Ready to play a key role in building the future of living? Join Samara in tackling California's housing shortage and enabling people to attain sustainable housing without compromising design or quality. Our flagship product, Backyard, is a fully turnkey, premium accessory dwelling unit (ADU) designed for homeowners and real estate developers. As we expand our offerings and scale our in-house development initiatives, we're at a pivotal moment, redefining homeownership through high-quality, attainable infill housing. Backed by top-tier investors, including Airbnb, Thrive Capital, and 8VC, Samara is positioned for significant growth and market impact. To support our next phase of growth, we're hiring product-focused engineers to advance and scale the technical foundation of our modular system. These roles go beyond traditional design work-they refine system standards, improve factory repeatability, and ensure our units are code-compliant, manufacturable, and built to the highest standards of quality and performance. The MEP Systems Engineer will be responsible for the detailed design and implementation of mechanical, electrical, plumbing, and PV systems tailored for modular construction building systems. This role requires a deep understanding of MEP systems combined with practical experience in modular construction. You will collaborate closely with leadership, crossfunctional design and engineering teams to integrate all technical and user experience requirements into our designs to ensure optimal functionality, sustainability, and compliance with all regulations. What You'll Do Design and develop integrated MEP systems for our new and existing designs including solar energy systems, including PV and ESS, optimized for prefabricated modular construction Ensure that solar and energy storage designs align with overall MEP system functionality and building energy requirements Lead the creation of comprehensive design documents, schematics, component material selections and system layouts, preferably using CAD and BIM software Provide technical leadership during the installation and commissioning phases to ensure systems meet design specifications and performance standards Conduct system testing and validation to ensure functionality, efficiency, and safety of both MEP and PV installations Collaborate closely with installation teams to facilitate seamless and efficient factory and onsite implementation of design Engage in research and application of the latest technologies and practices in renewable energy and modular construction Work with program managers and other engineering disciplines to ensure holistic integration of all systems within Samara modular units What We're Looking For Modular construction experience in factory builds, multi-mod, stackable and/or other hands on related experience. Licensed Electrician or Mechanical Contractor -and/or- Bachelor's degree in Mechanical, Electrical, or Energy Systems Engineering, or a related field Professional Engineering (PE) license preferred Minimum of 7 years of experience in one of the following: Mechanical, Electrical, Solar and/or Plumbing System design Comprehensive knowledge of building codes, safety regulations, and sustainability practices relevant to MEP and renewable energy systems Proficiency in design software such as Onshape, Revit, and/or other BIM methodologies preferred Excellent problem-solving skills and the ability to adapt designs to changing technological and regulatory landscapes Strong communication and leadership skills, capable of driving project decisions and managing complex stakeholder relationships Ability to travel to our factory in Mexico up to 25-40%. What We Offer Salary range of $120-160K and performance-based bonuses. Hybrid work schedule with 3 days each week in our Redwood City office. Snacks and Lunch on in-office days Early stage employee equity. Exceptional health, dental, and vision insurance. 401k eligibility after 6 months. Flexible PTO policy. How to Apply If you're excited to support Samara's mission and have the skills to match, we'd love to hear from you. Please submit your resume and a brief letter of introduction to our team. Let's build something extraordinary-together.

Advocate is a mission-driven organization helping people access the government benefits and support they deserve. We combine expert advocacy with technology to streamline complex processes for claimants. We're looking for a Tech Support Specialist who thrives on problem-solving, enjoys troubleshooting, and can build systems that prevent issues before they occur. This role is critical to keeping our day-to-day operations running smoothly while also helping us scale for the future.Responsibilities Daily Troubleshooting & Support (50%) Diagnose and resolve day-to-day technical issues such as: Broken or missing e-signature integrations, Workflow statuses not updating correctly, Medical records, case artifacts, or other files getting stuck in the system. Monitor daily reports and logs for errors. Serve as the first line of support for internal teams experiencing operational tech issues. Escalate and coordinate fixes with engineering as needed. Onboarding & IT Support (20%) Set up accounts, access, and tools for new hires. Maintain software licenses and user permissions across platforms. Provide basic IT support for staff (e.g., troubleshooting email, Slack, Salesforce, etc.). Systems & Process Improvement (30%) Analyze recurring issues and implement improvements to reduce future problems. Collaborate with operations and engineering to design scalable, reliable systems. Create documentation and internal guides to streamline troubleshooting and onboarding. Qualifications Experience: 2-4 years in a technical operations, IT, or support engineering role. Skills: Strong troubleshooting ability across SaaS systems (CRM, workflow tools, integrations). Comfortable navigating and fixing issues in Salesforce or similar platforms. Basic IT support knowledge (identity management, access provisioning, device/software troubleshooting). Mindset: Problem-solver who enjoys “fixing what's broken” as much as preventing it from breaking again. Detail-oriented but able to see the bigger picture when designing processes. Thrives in a fast-paced, mission-driven environment.

Do you enjoy working with a variety of people and technologies each day? Do you excel at providing technology and business solutions to smart, driven individuals? If you answered yes to these questions then we have an exciting opportunity that's right up your alley. We are seeking an IT Support Specialist with a solid background in end user support, Windows, Macs, and cloud systems to join our growing team in an important client-facing support capacity. Job Description: This is for a full-time, permanent position at growing IT consulting company allowing you to work with many different technologies but within a regular, stable base of clients. As an IT Support Specialist, you will collaborate with employees to quickly resolve any technical issues interrupting their productivity. We are looking for a creative and quick thinker who understands that while you may not always know the answer to a question, you know how to find it. You have experience working with both email, phone, and walk up support. Customer service expertise is essential. Our capital management clients have over $150B under management and we work with some of the Bay Area's most prestigious independent schools. Qualifications: 3 to 5 years of IT industry experience End user support experience for Windows and MacOS A drive to assist customers and solve their technical problems Work with various IT departments and the IT Support team to be the point person at the office to perform important tasks: troubleshooting network connectivity, testing Audio/Visual (AV) equipment, and handling inventory, for starters Image Windows, and configure these computers for employees Answer questions and provide support for employees in person, at our offices, and online (via email, Slack, and tickets) A strong understanding of connecting computers to networks, especially over wifi and VPN Management of mobile devices (iPhone/Android) in a corporate environment Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly (especially with demanding, high touch executive level clients) Problem solving and intuitive troubleshooting skills Perform small project-based work to improve IT and other systems Showcase your knowledge by training other employees on new applications, hardware, and more Ability to lift 50+ lbs computer equipment and hardware, climb ladders, and use hand tools where necessary Ability to work occasional weekend days Does this opportunity interest you? If you are eager to expand your expertise by rolling up your sleeves and diving into a high-profile role, join us today to help continue providing best-in-class technology solutions and service! About us: Founded in 2007, and profitable since inception, our company is self-funded with no outside investors. Every member of the management team has over 20 years of experience in the industry. Our employees work hard, enjoy their work, and have a life outside of work too. We provide best of breed technology solutions to SMB clients that have Fortune 500 technology needs. Our customers include Venture Capital, Private Equity, Hedge Funds, independent schools, and technology startups (our investment firm customers have over $150 Billion, combined, under management). We create tailored IT solutions for companies that need well-managed, secure, highly available, disaster recovery protected systems. We augment IT departments by bringing special expertise and experience and are the IT department for clients without IT staff, who require high-touch support and superior systems management. We provide monitoring and remote management of systems, along with managed services. Powered by JazzHR lk NQwlYVFU

At LangChain, our mission is to make intelligent agents ubiquitous. We provide the agent engineering platform and open source frameworks developers need to ship reliable agents fast. Our open source frameworks, LangChain and LangGraph, see over 90+ million downloads per month and help developers build agents with speed and granular control. LangSmith offers observability, evaluation, and deployment for rapid iteration, enabling teams to transform LLM systems into dependable production experiences. LangChain is trusted by millions of developers worldwide and powers AI teams at companies like Clay, Cloudflare, Harvey, Rippling, Vanta, Workday, and more. About the role: We're hiring a systems-first, deeply technical Support Engineering leader to build a world-class, global support organization. You'll own scaled support for both self-serve and enterprise customers, define our AI-native support architecture, and grow the team globally. You will: Architect global coverage across US, EU, and APAC Own tooling, automation, and agent-based deflection Build enterprise-grade and premium support tiers Establish tight operational loops with Engineering, Product, and SRE Set the culture, standards, processes, and ladders for a durable, globally distributed support org Grow the customer support engineering organization by recruiting and retaining top talent We're building Support the way modern developer companies should: agents handle the majority of L1, humans focus on L2/L3, and the system gets smarter with every case. What You'll Own1. Build and Scale a High-Performance Global Support Org Hire exceptional technical talent; build a rigorous, repeatable hiring and onboarding engine. Design regional structures and on-call rotations to support 24×7 coverage. Create enablement programs that ramp engineers quickly across an expansive product surface. 2. Architect Support Systems, Tooling & AI Automation Own all support systems: ticketing, routing, workflow automation, and metrics. Be the product owner and collaborate with RevOps systems engineering for implementation. Partner with our GTM Agent Engineering team to build L1 deflection agents, co-pilots, and automated diagnostics. Establish a framework for when to invest in tooling vs. headcount - optimizing for automation, leverage, and cost-per-ticket. Improve core SLAs/SLOs (FRT, TTR, CSAT, backlog health) through systems and process design, not brute-force staffing. 3. Knowledge Management & Scaled Deflection Make knowledge capture a core muscle of the team, not a “best effort.” Ensure every case improves the system: updated docs, KB articles, workflows, or structured data for training agents. Build deflection channels at scale: docs, tutorials, forums, the support portal, and community. Drive measurable deflection using insights from case patterns, failure modes, and agent performance. 4. Enterprise Standard & Premium Support Scale enterprise-standard and enterprise-premium support delivery with distinct SLAs, escalation paths, and communication models. Own and refine service reviews, proactive monitoring, and customer-facing operational rigor. Partner with Sales, Product, and Post-Sales to ensure support readiness for high-stakes enterprise accounts. Model customer obsession that permeates through the team. Support is a major differentiator for our company. 5. Quality, Escalation Management & DevX Own and refine escalation pathways; set a high bar for what truly requires Engineering. Reduce non-bug, non-feature-request escalations to single digits by raising technical depth, tooling, and processes. Leverage LangSmith ticket data to detect hotspots before they become incidents or escalations. Maintain tight feedback loops with Product, Engineering, and SRE to close the gap between customer pain and product improvements. 6. Leadership, Culture & Career Development Build a respected technical Support Engineering discipline with clear levels, expectations, and growth paths. Model a player-coach mindset: willing to dive into investigations, on-call shifts, and queue work when needed. Build a culture that values rigor, clarity, ownership, and continuous improvement. Be metrics oriented. We cannot improve what we don't measure. Who You Are Systems thinker with a track record of architecting or scaling complex technical support or technical operations orgs. 5+ years in deeply technical, customer-facing roles (Support Engineering, Developer Support, Solutions Engineering, SRE, or similar) 2+ years leading technical teams with global coverage. Strong technical depth across Developer-focused products, Cloud/infra. Familiarity with Observability tooling and distributed system debugging is a huge plus Exceptional written and verbal communication. Demonstrated experience in recruiting and onboarding top technical talent, Designing scalable support processes and metrics, Running enterprise support SLAs and incident response Experience with open-source ecosystems, developer tools, or AI/ML products is a major plus. Thrives in early-stage environments: ambiguity, speed, and building core systems from scratch. Compensation & Benefits Salary: $180,000 - $220,000 (depending on experience) Generous equity Full benefits aligned with a fast-growing, high-impact early-stage company

Zerova Technologies USA Who We Are Zerova Technologies is a global leader in AC Level 2 and DC Level 3 EV charging solutions, powering EV brands in over 60 countries. As a pure white-label provider and subsidiary of Phihong Technology, we bring 50+ years of power electronics expertise to the EV market. With a new U.S. engineering center launching in 2026, Zerova is rapidly expanding in North America. We're driven by innovation, collaboration, and a deep commitment to sustainability. By joining our team, you'll play a direct role in accelerating the world's transition to cleaner transportation. What You'll Do As Technical Support Manager, you'll lead our U.S. support operations for AC and DC charging solutions, ensuring customers stay powered and satisfied. You'll manage people, processes, and technology to keep uptime, and Charge Success Rate (CSR) high and issues resolved quickly. Lead & Inspire - Manage a growing team of Support Technicians, Field Application Engineers (FAEs), and SLA partners. Own Performance - Drive KPIs including uptime, case resolution time, and customer satisfaction. Customer Champion - Be the escalation point for major accounts, ensuring every interaction reflects Zerova's commitment to service. Problem Solver - Guide troubleshooting and root cause analysis, working with R&D to deliver continuous improvement. System Builder - Optimize Salesforce Service Cloud workflows, reporting, and analytics. Trainer & Mentor - Help to develop training for customers, partners, and your own team. Collaborator - Partner with fleets, CPOs, OEMs, and CPMS providers to ensure smooth interoperability. Road Warrior (Sometimes) - Travel up to 25% for site support, deployments, and training. What We're Looking For Bachelor's in Electrical Engineering, Electronics, or related field (or equivalent experience). 5+ years in technical support, field service, or power electronics (2+ in leadership). Solid knowledge of AC/DC power systems, OCPP networking, and EVSE troubleshooting. Experience managing teams and third-party service providers. Proven ability to deliver on KPIs and SLAs. Salesforce Service Cloud or CRM experience a plus. Strong leadership, organizational, and communication skills. EVITP certification or EVSE manufacturer training a plus. What We Offer We believe people perform their best when they're supported - at work and in life. Competitive salary + KPI-driven bonus program. Medical, dental, and vision coverage. 401(k) with company contribution. PTO and paid company holidays. A culture of collaboration, transparency, and respect. A chance to lead with purpose in the fast-growing EV industry. Certification support & leadership training. Exposure to cutting-edge tools and a sustainability-focused mission. Be part of a global EVSE leader building its future U.S. operations. How to Apply Send your resume to ********************** with subject line: “EV Charger Technical Support Manager - Fremont”. Make an impact. Lead with purpose. Grow your career while helping power a cleaner future.

About Glean: Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company's cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence. Glean was born from Founder & CEO Arvind Jain's deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.About the Role: Glean is seeking a highly motivated and experienced Technical Support Manager to lead our technical support team. The Technical Support Manager will be responsible for ensuring our customers receive timely and effective technical assistance. This role involves managing a team of support professionals, developing and implementing support strategies, and driving continuous improvement in our support operations. You will: Lead, mentor, and manage the technical support team to deliver high performance and exceptional customer satisfaction. Conduct regular team meetings, hold performance reviews, and provide ongoing coaching and development opportunities. Foster a positive, collaborative, and inclusive team environment. Recruit, train, and onboard new support team members, ensuring a smooth integration into the team. Develop and implement efficient support processes and procedures to optimize team operations. Monitor and analyze support metrics such as response times and resolution rates to drive continuous improvement. Ensure timely and accurate resolution of customer technical issues, maintaining high support standards. Oversee the support ticketing system and ensure all support interactions are thoroughly documented. Serve as the escalation point for complex technical issues and customer complaints, resolving them effectively. Build and maintain strong relationships with key customers and stakeholders to support long-term success. Collect and analyze customer feedback to identify opportunities for enhancing the customer experience. Proactively communicate updates, issues, and resolutions to customers to keep them informed. Identify and drive process improvements to increase support team efficiency and effectiveness. Develop and maintain comprehensive support documentation, including knowledge base articles and FAQs. Ensure all support processes and procedures are accurately documented and kept up-to-date. Generate reports and analyze data to uncover trends and highlight areas for ongoing improvement. About you: 5-7 years of experience in technical support, with at least 3 years in a management or leadership role. Strong technical understanding and problem-solving skills. Proven experience in building cross-functional alignment with peer managers in R&D and GTM. Experience with support ticketing systems (zendesk) / CRM software. Strong analytical skills and the ability to make data-driven decisions to improve operational efficiency. Proven ability to lead cross-functional teams and manage multiple projects simultaneously. Excellent communication and interpersonal skills. Proven ability to lead and motivate a team. Ability to work independently and manage multiple priorities. Good-to-have: Certifications such as ITIL, HDI, or relevant technical certifications Location: (Please select one) This role is hybrid (3 days a week in our Palo Alto office) Compensation & Benefits: Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Meta's Edge & Network Services (ENS) team is actively looking for passionate people to help us tackle the unique set of challenges and opportunities we face, while contributing to our company mission of connecting the world. Our team is the execution arm of the Meta network team and is responsible for the deployment and support of all production networks (Edge, Backbone, Optical, and Datacenter) as well as our content delivery network (CDN) across the globe. This truly global team offers a unique career opportunity to work with all of the latest network technologies and talented engineers solving some of the most complex problems in the industry. Minimum Qualifications * Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience * 6+ years of work experience responsible for designing, deploying and operating large-scale networks * Experience configuring and troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE, VRRP) * Working knowledge of network protocols (TCP/UDP, DHCP, DNS) and experience with IPv4 and IPv6 * Experience working in a multi-vendor environment with hands-on experience with networking hardware * Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling * Proven experience managing multiple projects simultaneously and deliver against mission critical deadlines * Proven experience working in a global team environment and solving problems with limited supervision Preferred Qualifications * Working knowledge of 40/100G Ethernet and CWDM, DWDM and optical transport network technologies * Experience with field-based work in Data Centers, Colocation Facilities, Internet Exchanges, or Central Offices * Working knowledge of data center power and cooling infrastructure and critical facility operational best practices * Familiarity with the Linux based systems. • Experience with scripting and automation (Bash, Python, Perl) * Technical leadership and people management experience Responsibilities * Deployment, configuration, and management of all network infrastructure on our data center campus * Work with partner teams and vendors to manage day-to-day operations and reliability of the regional network * Schedule and perform maintenance including upgrades, migrations, and decommissioning of production networks * Create deployment install packages and maintain as-built documentation and asset database for network and computing equipment * Establish and implement global best practices and contribute to the design of new scalable network solutions * Support the development, testing and integration of new hardware and software platforms into the network * Participate in an on-call rotation to support the network infrastructure 24x7 * 10-30% travel based on project About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.

Job Description Support Engineer - Networking (Mid to Senior Level) About the Job We're looking for highly skilled Support Engineers with deep networking expertise to join a fast-scaling team redefining enterprise networking. This isn't traditional support-you'll be at the forefront of building, managing, and improving next-generation networks for some of the world's most dynamic companies. This hybrid role is based in San Francisco (Tuesday-Thursday in-office), with flexibility for exceptional candidates who are open to covering weekends or overnight shifts. What's in it for you? $128,000 - $210,000 base salary Equity participation in a rapidly growing company Hybrid work model (on-site Tue-Thu, remote flexibility for nights/weekends) Work with cutting-edge technologies: wireless, WAN/LAN, routing, DNS, security, APIs, Terraform, Ansible, and automation frameworks Direct influence on product innovation-your insights shape hardware, software, and operational improvements Opportunity to sharpen your skills across every layer of the networking stack Join a scaling team with significant growth opportunities What you'll be doing: Troubleshoot and resolve complex networking issues across all layers of the stack Manage and support enterprise-scale customer networks, primarily remotely Provide actionable feedback to product and engineering teams to improve platform performance Create and maintain clear documentation that improves resolution times and elevates team knowledge Drive improvements in internal processes and tools that benefit customers and engineers alike Act as the face of the platform for long-term customer relationships What you'll need: 3+ years of hands-on experience with routing, switching, and wireless technologies Strong ability to troubleshoot across layers 1-4 Customer-facing technical experience in fast-paced environments Expertise across diverse network environments and technologies (WAN/LAN, DNS, security, routing protocols, WiFi) Programming/scripting familiarity (Python, Ansible, Terraform, or similar) for systems improvements Excellent communication skills-structured, clear, and customer-focused Ability to remain calm under pressure and thrive in ambiguity Who you are: A “Swiss Army knife” of networking-adaptable, versatile, and technically deep Curious and analytical, with a passion for solving complex technical challenges Comfortable balancing customer support with engineering ownership A collaborative team player who builds trust with both teammates and clients Ready to shape the future of networking? This is your chance to step into a role where support is more than troubleshooting-it's about solving the hardest challenges, influencing product evolution, and redefining enterprise connectivity.

Samsung SDS America (SDSA), the IT and innovation hub of Samsung, delivers innovative cloud, AI, digital logistics, cybersecurity, and enterprise solutions to transform the way businesses work and operate. We serve Fortune 500 companies across industries and are driving digital transformation with cutting-edge technologies and trusted services. We are redefining enterprise connectivity by building secure, scalable, and high-performing networks that power innovation across corporate offices, campuses, and remote sites. As a Network Engineer Tech Lead at our research campus in Mountain View, CA, you will be at the forefront of architecting modern network solutions that keep our teams connected and our business moving forward. This role is perfect for an Engineer who thrives on solving complex challenges, leading large-scale projects, and ensuring seamless integration across diverse technologies. You'll design and optimize network infrastructures, implement cutting-edge security standards, and mentor the next generation of network professionals-all while collaborating with cross-functional teams to deliver resilient, enterprise-grade connectivity. As the Network Engineer Tech Lead, you will be focusing on these key responsibilities: Enterprise Network Design & Implementation: Architect and deploy secure, scalable wireless and wired networks across corporate offices, campuses, and remote sites, including site surveys, AP/controller configuration, and performance optimization. Security & Compliance: Establish and enforce network security standards (WPA3, 802.1X, RADIUS), ensure compliance with industry regulations (PCI-DSS, HIPAA), and proactively detect and mitigate threats such as rogue APs. Project & Team Mentorship: Drive large-scale network initiatives (upgrades, redesigns, new deployments), collaborate across IT teams for seamless integration, and mentor engineers while maintaining documentation and operational readiness. Location: This is a 100% onsite role in Mountain View, CA. Responsibilities: Design and architect scalable, secure, and high-performing networks for enterprise corporate offices, campuses, and remote sites. Conduct wireless site surveys (predictive and physical) using tools like Ekahau or AirMagnet. Oversee the installation, configuration, and tuning of wireless access points (APs), controllers, routers, switches and related infrastructure (e.g., Aruba, Cisco). Develop and implement Wi-Fi security standards, including WPA3, 802.1X, RADIUS integration, and rogue AP detection. Monitor network performance, capacity, and usage to identify and resolve coverage issues and bottlenecks. Collaborate with other network, security, and application teams to ensure seamless connectivity and integration. Lead or support large-scale projects, including upgrades, redesigns, and new deployments. Expert understanding of Layer 2/Layer 3 networking. Maintain and update documentation: network diagrams, SOPs, and topology maps. Provide mentorship to junior network engineers and assist with technical training initiatives. Ensure compliance with organizational policies and industry standards (e.g., PCI-DSS, HIPAA). Participate in on-call rotation and respond to critical outages or performance incidents. Business travel: 5% domestic. Requirements Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience). 8+ years of experience in network engineering with at least 3 years focused on enterprise networking. Strong hands-on experience with enterprise networking solutions (Wi-Fi, routers, switches, data center, etc.). Proficient in wireless standards and technologies: 802.11a/b/g/n/ac/ax, MIMO, beamforming, channel planning. Familiar with authentication methods such as RADIUS, EAP, and Active Directory integration. Skilled in using Wi-Fi tools like Ekahau, NetSpot, Wireshark, and spectrum analyzers. Understanding of networking protocols: TCP/IP, VLANs, DHCP, DNS, QoS, etc. Must be eligible to work in the US for any employer without restrictions. Must be able and willing to work onsite in Mountain View, CA. Preferred Certifications: CCNA, CCNP, CCDP, or other relevant certifications Cisco or HPE Wireless (e.g., CCNP Wireless) Aruba Certified Mobility Professional (ACMP) Ekahau Certified Survey Engineer (ECSE) Benefits Samsung SDSA offers a comprehensive suite of programs to support our employees: Top-notch medical, dental, vision and prescription coverage Wellness program Parental leave 401K match and savings plan Flexible spending accounts Life insurance Paid Holidays Paid Time off Additional benefits Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law. We are committed to providing reasonable accommodations to participate in the job application or interview process for candidates with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. The base pay range for this role is USD $180,000 - $220,000 per year depending on appropriate skills, experience, and technical level. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Certain roles are eligible for additional rewards, including annual bonus. U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 10 scheduled paid holidays, and Paid Time Off.

Requirements High performer with experience in intellectual property matters, including patent and/or trade secret litigation. Undergraduate degree in computer science, electrical engineering, mathematics or physics (this is preferred). Superior academic credentials in law and undergraduate coursework. Strong work ethic, excellent leadership skills, and action-oriented interest in taking on increased levels of responsibility for client matters. Outstanding research and analytical skills, excellent oral and written communication skills, and have sound legal and business knowledge in working on a broad spectrum of cases and counseling clients with respect to ongoing matters. Admitted to the state bar in which you are practicing. Summary Vanguard Intellectual Partners (Vanguard-IP) specializes in the placement of IP/Patent professionals nationwide. Our sole focus on intellectual property enables us to more deeply understand our clients' technical needs, and our candidates' individual talents and career interests. Our broad network of long-term client relationships gives us a competitive edge. Our recruiters all have 10+ years of IP recruiting experience, and an exceptional record of success. We have superior knowledge of the IP job market, and offer trusted career advice for our candidates. We also have the resources and high-level contacts to get your resume noticed by the people who matter. We look forward to speaking with you, and learning more about what you are seeking in your next opportunity. Confidentiality At Vanguard-IP, we respect the confidentiality of every candidate who contacts us. Furthermore, we will always obtain expressed authorization before submitting your resume to any of our clients. Opportunity Note Should you have an interest in exploring opportunities in another location, we have hundreds of openings in other markets. Please apply now and our team would be happy to review your information for this or other openings in your location of interest. #J-18808-Ljbffr

Job Description Would you like to work at a leading independent high school? Do you enjoy working with a students, faculty, and a variety of technologies each day? Do you excel at providing technology solutions to smart, driven individuals? If you answered yes to these questions then we have an exciting opportunity that's right up your alley. We are seeking an IT Support Specialist with a solid background in end user support, Macs, and cloud systems to join our growing team in an important client-facing support capacity. Job Opportunity: We are looking for an organized, dedicated, and skilled Technology Support Analyst who is passionate about providing world-class IT services, and who will be responsible for the installation, configuration, maintenance, and repair of all faculty and staff client computing devices, including mostly Mac and some Windows laptops and iPads, as well as staffing the school's technology helpdesk. Necessary Skills, Abilities, Background, and Experience: Ability to start work at 8:00 every school day morning Ability to clearly communicate technical concepts to non-technical people Ability to recognize, analyze, and effectively solve problems in a timely and organized manner Ability to appropriately prioritize tasks to meet expected SLA, project deadlines, etc. Must be able to climb a ladder to service ceiling-mounted projectors Must be able to lift up to 15 pounds 3+ years' experience installing, configuring, and troubleshooting Windows and Mac OS X desktop and laptop hardware and software in a production networked environment 2+ years' experience installing, configuring, and supporting Microsoft Office 2+ years' experience setting up, configuring, and troubleshooting iPads or other Apple iOS devices Powered by JazzHR XbdHm6Clei

EV Charger Technical Support Manager Zerova Technologies USA Who We Are Zerova Technologies is a global leader in AC Level 2 and DC Level 3 EV charging solutions, powering EV brands in over 60 countries. As a pure white-label provider and subsidiary of Phihong Technology, we bring 50+ years of power electronics expertise to the EV market. With a new U.S. engineering center launching in 2026, Zerova is rapidly expanding in North America. Were driven by innovation, collaboration, and a deep commitment to sustainability. By joining our team, youll play a direct role in accelerating the worlds transition to cleaner transportation. What Youll Do As Technical Support Manager, youll lead our U.S. support operations for AC and DC charging solutions, ensuring customers stay powered and satisfied. Youll manage people, processes, and technology to keep uptime, and Charge Success Rate (CSR) high and issues resolved quickly. Lead & Inspire Manage a growing team of Support Technicians, Field Application Engineers (FAEs), and SLA partners. Own Performance Drive KPIs including uptime, case resolution time, and customer satisfaction. Customer Champion Be the escalation point for major accounts, ensuring every interaction reflects Zerovas commitment to service. Problem Solver Guide troubleshooting and root cause analysis, working with R&D to deliver continuous improvement. System Builder Optimize Salesforce Service Cloud workflows, reporting, and analytics. Trainer & Mentor Help to develop training for customers, partners, and your own team. Collaborator Partner with fleets, CPOs, OEMs, and CPMS providers to ensure smooth interoperability. Road Warrior (Sometimes) Travel up to 25% for site support, deployments, and training. What Were Looking For Bachelors in Electrical Engineering, Electronics, or related field (or equivalent experience). 5+ years in technical support, field service, or power electronics (2+ in leadership). Solid knowledge of AC/DC power systems, OCPP networking, and EVSE troubleshooting. Experience managing teams and third-party service providers. Proven ability to deliver on KPIs and SLAs. Salesforce Service Cloud or CRM experience a plus. Strong leadership, organizational, and communication skills. EVITP certification or EVSE manufacturer training a plus. What We Offer We believe people perform their best when theyre supported at work and in life. Competitive salary +KPI-driven bonus program. Medical, dental, and vision coverage. 401(k) with company contribution. PTO and paid company holidays. A culture ofcollaboration, transparency, and respect. A chance tolead with purposein the fast-growing EV industry. Certification support & leadership training. Exposure to cutting-edge tools and asustainability-focused mission. Be part of a global EVSE leader building its future U.S. operations. How to Apply Send your resume ************************with subject line:EV Charger Technical Support Manager Fremont. Make an impact. Lead with purpose. Grow your career while helping power a cleaner future.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

Meta is looking for a Network Deployment & Support Engineer who will be responsible for the deployment and support of one of the world's largest and most complex networks. As a member of this team, you will have a unique opportunity to be involved in projects related to implementation & scaling of the optical network at Meta. This candidate is an engineer who can work in a fast-paced environment and with a constantly evolving network. This team is responsible for planning and executing network migrations for one of the world's largest backbone and edge networks. As a Network Deployment Engineer, you are not afraid to propose new ideas, gather constructive feedback from others, and push forward to make these ideas a reality. Minimum Qualifications * Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta * Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience * 5+ years of IP networking experience with deploying, migrating and supporting service providers, data center, and/or enterprise network infrastructure * Experience configuring and troubleshooting IP routing/switching technologies and protocols including TCP/IP, BGP, ISIS, MPLS, RSVP and SDN * Experience coordinating and executing hardware installation and configuration * Hands-on experience with enterprise and carrier class routing, switching, and optical transport platforms * Knowledge of data center design and operational best practices * Experience with Linux OS/networking * Experience analyzing situations and utilizing problem solving experiences under pressure * Proven experience executing network deployment and/or migration projects Preferred Qualifications * Network certifications such as CCIE, CCNP, JNCIE, JNCIP * Knowledge of various scripting languages * Experience with process improvement and systems development, leveraging automation to streamline repetitive workflows Responsibilities * Deploy, migrate, and support network infrastructure, including data center networks, backbone networks, and edge networks * Troubleshoot and resolve complex network issues, collaborate as needed to ensure timely resolution * Work cross-functionally with project management, network engineering to generate implementation plans including Method of Procedure (MOP) and Bill of Materials (BOM), Engineering Design Packages (EDP) and Scope of Works (SOW) * Provide technical leadership and guidance during network deployment and migration activities in our data centers and POPs, including in the areas of facility power, cooling, rack layout and cable management, physical equipment installation, network equipment configuration, testing and handoff for production traffic * Drive problem management initiatives to solve complex issues that span multiple organizations. Initiatives exist globally across technical infrastructure reliability, policy, security, compliance, and business strategy * Help drive and align on workflow management tool requirements - efficiency and automation roadmaps * Manage key vendor relationships including contract negotiations, pricing, and evaluation of current and potential partnerships * Manage partner engineering team relationships to enable the team(s) to effectively meet business needs * Develop and maintain technical documentation for network infrastructure and services * Provide input to the scaling and evolution of the team to meet the projected network demands * 10% to 30% of travel About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.

Job Description Samsung SDS America (SDSA), the IT and innovation hub of Samsung, delivers innovative cloud, AI, digital logistics, cybersecurity, and enterprise solutions to transform the way businesses work and operate. We serve Fortune 500 companies across industries and are driving digital transformation with cutting-edge technologies and trusted services. We are redefining enterprise connectivity by building secure, scalable, and high-performing networks that power innovation across corporate offices, campuses, and remote sites. As a Network Engineer Tech Lead at our research campus in Mountain View, CA, you will be at the forefront of architecting modern network solutions that keep our teams connected and our business moving forward. This role is perfect for an Engineer who thrives on solving complex challenges, leading large-scale projects, and ensuring seamless integration across diverse technologies. You'll design and optimize network infrastructures, implement cutting-edge security standards, and mentor the next generation of network professionals-all while collaborating with cross-functional teams to deliver resilient, enterprise-grade connectivity. As the Network Engineer Tech Lead, you will be focusing on these key responsibilities: Enterprise Network Design & Implementation: Architect and deploy secure, scalable wireless and wired networks across corporate offices, campuses, and remote sites, including site surveys, AP/controller configuration, and performance optimization. Security & Compliance: Establish and enforce network security standards (WPA3, 802.1X, RADIUS), ensure compliance with industry regulations (PCI-DSS, HIPAA), and proactively detect and mitigate threats such as rogue APs. Project & Team Mentorship: Drive large-scale network initiatives (upgrades, redesigns, new deployments), collaborate across IT teams for seamless integration, and mentor engineers while maintaining documentation and operational readiness. Location: This is a 100% onsite role in Mountain View, CA. Responsibilities: Design and architect scalable, secure, and high-performing networks for enterprise corporate offices, campuses, and remote sites. Conduct wireless site surveys (predictive and physical) using tools like Ekahau or AirMagnet. Oversee the installation, configuration, and tuning of wireless access points (APs), controllers, routers, switches and related infrastructure (e.g., Aruba, Cisco). Develop and implement Wi-Fi security standards, including WPA3, 802.1X, RADIUS integration, and rogue AP detection. Monitor network performance, capacity, and usage to identify and resolve coverage issues and bottlenecks. Collaborate with other network, security, and application teams to ensure seamless connectivity and integration. Lead or support large-scale projects, including upgrades, redesigns, and new deployments. Expert understanding of Layer 2/Layer 3 networking. Maintain and update documentation: network diagrams, SOPs, and topology maps. Provide mentorship to junior network engineers and assist with technical training initiatives. Ensure compliance with organizational policies and industry standards (e.g., PCI-DSS, HIPAA). Participate in on-call rotation and respond to critical outages or performance incidents. Business travel: 5% domestic. Requirements Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience). 8+ years of experience in network engineering with at least 3 years focused on enterprise networking. Strong hands-on experience with enterprise networking solutions (Wi-Fi, routers, switches, data center, etc.). Proficient in wireless standards and technologies: 802.11a/b/g/n/ac/ax, MIMO, beamforming, channel planning. Familiar with authentication methods such as RADIUS, EAP, and Active Directory integration. Skilled in using Wi-Fi tools like Ekahau, NetSpot, Wireshark, and spectrum analyzers. Understanding of networking protocols: TCP/IP, VLANs, DHCP, DNS, QoS, etc. Must be eligible to work in the US for any employer without restrictions. Must be able and willing to work onsite in Mountain View, CA. Preferred Certifications: CCNA, CCNP, CCDP, or other relevant certifications Cisco or HPE Wireless (e.g., CCNP Wireless) Aruba Certified Mobility Professional (ACMP) Ekahau Certified Survey Engineer (ECSE) Benefits Samsung SDSA offers a comprehensive suite of programs to support our employees: Top-notch medical, dental, vision and prescription coverage Wellness program Parental leave 401K match and savings plan Flexible spending accounts Life insurance Paid Holidays Paid Time off Additional benefits Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law. We are committed to providing reasonable accommodations to participate in the job application or interview process for candidates with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. The base pay range for this role is USD $180,000 - $220,000 per year depending on appropriate skills, experience, and technical level. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Certain roles are eligible for additional rewards, including annual bonus. U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 10 scheduled paid holidays, and Paid Time Off.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

Samsung SDS America (SDSA), the IT and innovation hub of Samsung, delivers innovative cloud, AI, digital logistics, cybersecurity, and enterprise solutions to transform the way businesses work and operate. We serve Fortune 500 companies across industries and are driving digital transformation with cutting-edge technologies and trusted services. We are redefining enterprise connectivity by building secure, scalable, and high-performing networks that power innovation across corporate offices, campuses, and remote sites. As a Network Engineer Tech Lead at our research campus in Mountain View, CA, you will be at the forefront of architecting modern network solutions that keep our teams connected and our business moving forward. This role is perfect for an Engineer who thrives on solving complex challenges, leading large-scale projects, and ensuring seamless integration across diverse technologies. You'll design and optimize network infrastructures, implement cutting-edge security standards, and mentor the next generation of network professionals-all while collaborating with cross-functional teams to deliver resilient, enterprise-grade connectivity. As the Network Engineer Tech Lead, you will be focusing on these key responsibilities: * Enterprise Network Design & Implementation: Architect and deploy secure, scalable wireless and wired networks across corporate offices, campuses, and remote sites, including site surveys, AP/controller configuration, and performance optimization. * Security & Compliance: Establish and enforce network security standards (WPA3, 802.1X, RADIUS), ensure compliance with industry regulations (PCI-DSS, HIPAA), and proactively detect and mitigate threats such as rogue APs. * Project & Team Mentorship: Drive large-scale network initiatives (upgrades, redesigns, new deployments), collaborate across IT teams for seamless integration, and mentor engineers while maintaining documentation and operational readiness. Location: This is a 100% onsite role in Mountain View, CA. Responsibilities: * Design and architect scalable, secure, and high-performing networks for enterprise corporate offices, campuses, and remote sites. * Conduct wireless site surveys (predictive and physical) using tools like Ekahau or AirMagnet. * Oversee the installation, configuration, and tuning of wireless access points (APs), controllers, routers, switches and related infrastructure (e.g., Aruba, Cisco). * Develop and implement Wi-Fi security standards, including WPA3, 802.1X, RADIUS integration, and rogue AP detection. * Monitor network performance, capacity, and usage to identify and resolve coverage issues and bottlenecks. * Collaborate with other network, security, and application teams to ensure seamless connectivity and integration. * Lead or support large-scale projects, including upgrades, redesigns, and new deployments. * Expert understanding of Layer 2/Layer 3 networking. * Maintain and update documentation: network diagrams, SOPs, and topology maps. * Provide mentorship to junior network engineers and assist with technical training initiatives. * Ensure compliance with organizational policies and industry standards (e.g., PCI-DSS, HIPAA). * Participate in on-call rotation and respond to critical outages or performance incidents. * Business travel: 5% domestic.