Technical support engineer jobs in North Castle, NY - 407 jobs

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job Description We are a dynamic Managed Service Provider (MSP) based in the NY area, seeking a motivated and talented Level 1 Support Technician to join our team. If you possess strong vocal and written communication skills, a passion for excellence, and a drive for growth, we want to hear from you. Responsibilities Provide first-level technical support to clients primarily from our central office in Syosset, NY. Assist clients with troubleshooting and resolving hardware, software, and network issues via phone, email, and remote support tools. Occasionally visit client sites to provide on-site support as needed. Document and track all support requests, resolutions, and follow-up activities in our ticketing system. Collaborate with other team members to escalate and resolve complex issues. Participate in ongoing training and development to stay current with emerging technologies and best practices. Potential involvement in various projects, providing exposure to different technologies and disciplines within the IT field. Qualifications Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Basic knowledge of computer hardware, software, and networking fundamentals. Ability to work independently and as part of a team. Customer-focused attitude with a desire to provide exceptional service. Willingness to learn and adapt to new technologies and environments. Availability to occasionally travel to client sites as required. Preferred Skills Previous experience in a helpdesk or technical support role. Familiarity with MSP environments and ticketing systems. Certifications such as CompTIA A+, Network+, or similar are a plus. Benefits Competitive salary and benefits package. Opportunities for professional growth and advancement. Supportive and collaborative work environment. If you are looking to join a growing company with a commitment to excellence and innovation, apply today to become a part of our team!

Job DescriptionDescription: About Us Medwiz Solutions is a rapidly growing Long-Term Care Pharmacy dedicated to delivering innovative and reliable healthcare solutions. We are seeking an experienced Helpdesk Technician to join our IT team and provide critical support to our pharmacy operations. Position Summary The Helpdesk Technician will serve as the first point of contact for technical support requests, ensuring smooth IT operations for both onsite and remote users. This role requires strong troubleshooting skills, a solid background in system administration and Office 365, and the ability to thrive in a fast-paced healthcare environment. Key Responsibilities Provide first and second-level helpdesk support to end users across multiple locations. Diagnose, troubleshoot, and resolve hardware, software, and network issues. Administer and maintain Windows Server 2019 and higher environments. Manage and support Active Directory, DNS, DHCP configurations. Manage and support Office 365 applications and services. Assist with network troubleshooting and connectivity issues. Provide technical support for remote users, including VPN and Citrix environments. Document support tickets, resolutions, and processes in the helpdesk system. Participate in rotating after-hours on-call support schedule. Qualifications Minimum 5 years of prior helpdesk experience (healthcare industry experience strongly preferred). High School diploma (Associate's or Bachelor's degree in IT-related field a plus). Strong Office 365 administration skills Strong knowledge of Windows Server 2019+, Active Directory, DNS, and DHCP. Experience with network troubleshooting (LAN/WAN, TCP/IP). Citrix experience preferred. Previous experience supporting remote users highly desirable. Excellent problem-solving skills and strong customer service orientation. Schedule Standard hours: Monday - Friday, 8:00 AM - 5:00 PM. Participation in rotating after-hours on-call schedule required. Requirements:

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further - Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks. You'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role. You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You'll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible. If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today! Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. Required Skills and Experience * Proven knowledge and experience in trouble-shooting, switching, and routing * 2+ years of working experience in Networking * Minimum CCNP certification or equivalent knowledge * Experience with Network security, WAN * Working knowledge of ITIL Preferred Skills and Experience * Experience with BGP, Software Defined Networking (SDN) based on Cisco ACI, Checkpoint/Cisco Firepower firewalls, F5 load Balancers, NSX * Experience with Ansible automation Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

Summary:The IT Help Desk Associate will offer support and technical assistance to customers who are using software, hardware, or other computer systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their computers.Job Description: Responsibilities: · Serves as the first point of contact for customers seeking technical assistance over the phone, email or ticket system · Perform remote troubleshooting through diagnostic techniques and pertinent questions · Determine the best solution based on the issue and details provided by customers · Walk the customer through the problem-solving process · Direct unresolved issues to the next level of support personnel · Provide accurate information on IT products or services · Record events and problems and their resolution in logs · Follow-up and update customer status and information · Pass on any feedback or suggestions by customers to IT team · Identify and suggest possible improvements on procedures · Install MS office s/w products and manage accounts · Manage company phone system · Install Windows 7 & 10 and manage accounts · Support Sales Apps on PC, MAC, and Mobile devices · Manage IT assets thru IT Management Systems · Other IT related tasks given by managers Qualifications: · BS/BA in IT, Computer Science, or relevant field · Proven experience as a help desk technician or other customer support role · Tech savvy with working knowledge of office automation products, databases and remote control · Good understanding of computer systems, mobile devices and other tech products · Ability to diagnose and resolve basic technical issues · Excellent communication skills · Customer-oriented and cool-tempered · MS office (Word, Excel, PowerPoint, Access) skills · Proficiency in English and Korean Benefits Premium Medical Insurance Coverage 401(k) Savings Plan Paid Time Off (PTO) based on seniority Paid Holidays Additional Workplace Offerings (subject to change or eligibility.) Annual Bonus Plan Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room Summer Fridays Complimentary Gourmet Breakfast, Lunch, and Dinner Relocation Support for New Hires Work Anniversary Recognitions Congratulatory & Condolence Gifts Employee Referral Bonus Program License/Certification Reimbursements Corporate Employee Discounts Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card Commuter Support (Shuttle Bus Program and EZPass Support) Vehicle Perks Qualification(s):Education(s):Bachelor of Science (B.S): Computer and Information ScienceWork Experience:Experience Range I: 0 - 2 years of relevant experience or industry exposure in a related field Skill(s):Microsoft ComputerLanguage(s):EnglishCertification(s):Not Applicable The anticipated compensation range is 19.25 - 36.55 USD Hourly Actual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors. Kiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the “Company”) is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Job Description CorCystems is a Managed IT Services company located in Ridgefield, CT. We are looking for a new team member in our Service Dept. to provide exceptional technical support to our managed clients both remotely from our Ridgefield, CT office and on-site at clients office as needed. The Support Specialist position, is responsible for providing daily technical assistance to clients in a professional and friendly manner. The ideal candidate will have a proven, successful experience working in a Managed IT Services environment or in a related IT technical support role and enjoys helping others and continual learning and career advancement. Requirements Provide friendly, professional customer service to clients Quickly troubleshoot and resolve technical issues in a ticket queue Support for client computer networks including business related technologies including Windows operating systems, Office 365, Remote Access usage, VOIP, mobile devices, etc. Support disaster recovery backup solutions Extensive Experience troubleshooting printers, scan to email and file SonicWALL, Palo Alto and Meraki routers and firewalls experience Understand and able to manage Routing and switching concepts including ACLs, Ports, VLANs, etc. Solid experience in managing Active Directory and GPOs Experienced managing and supporting VM Ware and Hyper V servers and environments Comfortable with troubleshooting LAN and WAN technologies Handle escalated tickets as needed Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages Work with vendors/partners as needed to resolve client issues Provide detailed documentation and explain resolutions for escalated issues Maintain high level of client satisfaction Work in a team environment and communicate effectively Escalate service issues that cannot be completed within agreed service levels Responsible for entering time and expenses in ConnectWise as they occur Work through a daily schedule in ConnectWise that has been established through the dispatch process Enter all work as service tickets in ConnectWise Maintain certifications required for position Ability to multi-task and adapt to changes quickly Ability to de-escalate situations Educational/Vocational/Previous Experience Recommendations BA/BS, preferably in computer science or a related field. 2+ years experience technical experience in a service business. MSP experience a plus. Benefits CorCystems offers a great benefits package with a substantial healthcare subsidy for employees. Benefits include, Medical, dental/vision, life insurance, paid Holidays, a generous Paid Time Off policy as well as a 401k company match. Salary commensurate with experience. Please provide salary requirements when applying. All candidates extended an offer must pass a drug screen and background check

CorCystems is a Managed IT Services company located in Ridgefield, CT. We are looking for a new team member in our Service Dept. to provide exceptional technical support to our managed clients both remotely from our Ridgefield, CT office and on-site at clients office as needed. The Support Specialist position, is responsible for providing daily technical assistance to clients in a professional and friendly manner. The ideal candidate will have a proven, successful experience working in a Managed IT Services environment or in a related IT technical support role and enjoys helping others and continual learning and career advancement. Requirements Provide friendly, professional customer service to clients Quickly troubleshoot and resolve technical issues in a ticket queue Support for client computer networks including business related technologies including Windows operating systems, Office 365, Remote Access usage, VOIP, mobile devices, etc. Support disaster recovery backup solutions Extensive Experience troubleshooting printers, scan to email and file SonicWALL, Palo Alto and Meraki routers and firewalls experience Understand and able to manage Routing and switching concepts including ACLs, Ports, VLANs, etc. Solid experience in managing Active Directory and GPOs Experienced managing and supporting VM Ware and Hyper V servers and environments Comfortable with troubleshooting LAN and WAN technologies Handle escalated tickets as needed Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages Work with vendors/partners as needed to resolve client issues Provide detailed documentation and explain resolutions for escalated issues Maintain high level of client satisfaction Work in a team environment and communicate effectively Escalate service issues that cannot be completed within agreed service levels Responsible for entering time and expenses in ConnectWise as they occur Work through a daily schedule in ConnectWise that has been established through the dispatch process Enter all work as service tickets in ConnectWise Maintain certifications required for position Ability to multi-task and adapt to changes quickly Ability to de-escalate situations Educational/Vocational/Previous Experience Recommendations BA/BS, preferably in computer science or a related field. 2+ years experience technical experience in a service business. MSP experience a plus. Benefits CorCystems offers a great benefits package with a substantial healthcare subsidy for employees. Benefits include, Medical, dental/vision, life insurance, paid Holidays, a generous Paid Time Off policy as well as a 401k company match. Salary commensurate with experience. Please provide salary requirements when applying. All candidates extended an offer must pass a drug screen and background check

The Associate Media and Technology Support Manager play a key role in supporting academic and administrative technology services across campus. This position assists in managing daily operations related to classroom technology, media services, and end-user support. The Associate Manager also contributes to the planning, deployment, and adoption of new tools-including emerging technologies such as AI-to enhance teaching, learning, and university operations. Media & Classroom Technology Support * Oversee the maintenance, setup, and support of AV systems in classrooms, conference rooms, and event spaces. * Coordinate troubleshooting and support for classroom technology and hybrid teaching solutions. * Support lecture capture, live streaming, and video conferencing platforms (e.g., Zoom, MS Teams). * Serve as a point of contact for academic departments on instructional technology and AV needs. * Provide training and guidance to faculty and staff on the effective use of media and digital tools. * Assist with planning and implementation of classroom technology upgrades. * Work closely with AV vendors to ensure that break-fix SLAs are being met. * Document ongoing classroom technology issues and assist with rescheduling of rooms. Help Desk & Desktop Support * Assist in supervising help desk operations, ensuring timely and effective resolution of technical issues. * Support ticket triage, escalations, and root cause analysis. * Deploy computers to new hires and assist with computer refreshes. * Train and mentor student workers or entry-level support staff. Media Technology & Event Support * Oversee the planning, deployment, and technical support of media technology for university events, classrooms, and special functions. * Manage the reliable operation of audiovisual systems, video conferencing platforms, lecture capture, and live streaming equipment across campus venues. * Coordinate with Media and Technology support team to deliver high-quality support for academic lectures, administrative events, student programs, and hybrid engagements. * Lead the team responsible for on-site setup, real-time troubleshooting, and post-event follow-up. * Maintain awareness of emerging media and presentation technologies to ensure the university remains innovative, competitive, and equipped to meet evolving academic and event delivery needs. Research & Special Projects * Conduct research and evaluate emerging technologies to support institutional goals. Lead or participate in special projects and strategic initiatives as assigned by IT leadership, contributing technical expertise and project management support as needed. * Other duties as assigned.

Founded in 2015, 4DS Corp. is a NY based multi-asset logistics, e-commerce and business solutions organization with a large variety of products and brands under its portfolio. We are a global importer, distributor and retailer, consisting a collection of multiple sub-companies involved in a variety of brands and industries, which span across food services, office supplies, electronics, solutions, payments and more. Job Description Responsibilities for Technical Support Specialist Install and configure computer systems and applications within the company Respond to customer inquiries and assist in troubleshooting and resolving challenges Actively update, maintain and monitor all aspects of computer networks Resolve technical issues related to network interruptions Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems Maintain a working log detailed all required system updates, as well as the date of completion Organize and file documentation pertaining to warranties and instructional guides for computer hardware Assist management in creating training materials pertaining to computer troubleshooting and usage Qualifications Qualifications for Technical Support Specialist A bachelor's degree in computer science or related technology field is preferred Industry-specific certification in relevant computer languages or software may be required 1-3 years of relevant experience in a customer focused position involving technical knowledge of a companies' products and services Time-management skills and the ability to establish reasonable and attainable deadlines for resolution Comfortable working in and assisting others through company help desk software, such as Freshdesk in addition to other remote access desktop programs Accept constructive criticism and customer feedback regarding their experience with software or IT services Extensive experience working with different operating systems including Windows and Mac OS Professional written and interpersonal skills are essential when communicating with customers and clients Ability to prioritize and manage several milestones and projects efficiently Additional Information Additional Information Job Type: Full-Time Work Location: Hicksville, NY **We offer CPT, OPT, H1B Sponsorship for International Applicants (US Only) All your information will be kept confidential according to EEO guidelines.

Job Details: Job Title: SAP Basis Administrator Schedule: Hybrid (3 Days Onsite) Duration: 12+ months Payrate: $55/hr. - $65/hr. On We are currently using SAP ERP, Business Warehouse, Enterprise Portal and Business Object systems as transaction and reporting systems. SAP systems are interfacing with multiple other applications at COMPANY like Maximo, Kyriba, SuccessFactors etc. COMPANY has also implemented SAP SaaS solutions like Concur, Blackline, Ariba, SuccessFactors etc. We have vast requirements to support activities in these areas. Job Functions & Responsibilities: Design, deploy, configure, and provide ongoing maintenance of multiple SAP landscapes systems Perform Version / Stack upgrade / Migrations of ERP / NetWeaver systems Provide operations support for SAP systems and technical infrastructure, including but not limited to Basis functions like printer administration, transport administration, front end GUI and Fiori Proactively monitor systems for performance and issues and perform root cause analysis of production and non-production system Apply Support Package Stack using SUM across the SAP landscapes Assist in SAP user security role design and access setup Develop and maintain effective working relationships with security, SAP application owners and IT Infrastructure Perform System / Client Copies of non-production environments with production data Install, Configure, Deploy SAP Fiori and related Apps for ERP6.0. Configure SAML for Single Sign on between SAP Fiori / SAP ERP system. Configure and Deploy SAP Mobile For Fiori on iPhone / Android devices Perform Oracle Upgrades of SAP system databases. Skills: Perform all system upgrades, patching, and address vulnerabilities SAP Business Warehouse system Upgrade from 740 to 750 SAP Basis Administration role with hands-on experience with SAP ECC6.0, Portal, Solution Manager and Fiori system administration. Configurating SAP Fiori Apps for ERP6.0 and Mobile deployment rollout. Configure and rollout SAP SSO 3.0. Experience with Support Pack stack upgrade / Version upgrades / OS/DB Migrations. Experience with System Refresh / Client Copies. Experience with Oracle Upgrades on SAP Databases. Strong communication, presentation and organizational skills. Excellent analytical and problem-solving abilities. Education & Certifications: Bachelor's degree in IT.

Our client, a forward-thinking organization in the Hackensack, NJ area, is seeking a talented IT Systems Administrator to join their team. As a key member of their infrastructure team, you will be responsible for ensuring the stability, security, and efficiency of their IT systems. If you have a strong technical background and a passion for problem-solving, we encourage you to apply. Our client offers: A collaborative and dynamic work environment A comprehensive benefits package Opportunities for professional growth and development Key Responsibilities: Spearhead the design, implementation, and maintenance of IT infrastructure, ensuring seamless integration and optimal performance. Establish and enforce IT policies, procedures, and standards, guaranteeing adherence to industry best practices and regulatory requirements. Deliver expert-level technical support for Windows 10 and 11, Active Dictionary, DNS and IP networking. Create and maintain comprehensive technical documentation and knowledge base articles, facilitating IT infrastructure and operations. Technical Essentials: Experience with Entra (nee Azure) AD and Microsoft 365. Familiarity with Cisco switches and firewalls. Comprehensive understanding of IT infrastructure, encompassing Active Directory, Desktop Engineering, Identity and Access Management, Device Management, and Endpoint Security. Proficiency in Windows 10 and 11, including in-depth knowledge of baseline security policies and compliance requirements. Knowledge of IT service management frameworks and practices. Nice to Have: Experience with Atlassian stack (JIRA, Confluence, Bit Bucket etc…) Knowledge of VMware environment Experience with Mac desktop support Familiarity with scripting languages, preferably PowerShell Experience with compliancy models (ISO, NIST, FedRAMP, CMMC)

The IT Administrator supports a multi-location retail organization by maintaining secure, reliable, and efficient technology operations across corporate offices and field locations. This position manages infrastructure, networking, and end-user systems while driving improvements in automation, security posture, and overall performance. The ideal candidate is hands-on, detail-oriented, and capable of balancing daily support with long-term infrastructure initiatives. Travel of approximately 25% is required to support store operations, openings, and technology audits. Salary: $75,000 Key Responsibilities: Systems & Network Management Maintain uptime and performance across all retail and corporate systems. Configure and manage routers, switches, access points, and firewalls. Support IT setup, configuration, and infrastructure upgrades for new and existing sites. Manage asset inventory, software licensing, and hardware lifecycle tracking. Microsoft 365 & Automation Administer Office 365, Intune, and Azure AD, ensuring secure, compliant configurations and efficient user management. Manage endpoint and email security through Microsoft Defender, AppRiver, and DMARC monitoring platforms. Use Power Automate and PowerShell to streamline provisioning, reporting, and repetitive workflows. Infrastructure Security & Support Enforce MFA, access control, and endpoint protection policies across all systems. Conduct vulnerability assessments and coordinate remediation with vendors and internal teams. Support user security awareness initiatives and maintain accurate documentation of configurations and standards. Ensure regular updates, backups, and proactive infrastructure monitoring. Planning & Continuous Improvement Evaluate and recommend technologies that improve reliability, scalability, and automation. Assist in planning and implementing future remote monitoring and management (RMM) tools for centralized visibility. Collaborate with operations, vendors, and leadership to ensure IT initiatives align with business goals. Participate in infrastructure planning for expansion and modernization projects. Requirements 4+ years of IT systems or network administration experience, ideally within a multi-location retail environment. Strong proficiency with Office 365, Intune, Microsoft Defender, AppRiver, and email authentication and deliverability tools. Experience using PowerShell scripting and Power Automate workflows. Solid understanding of DNS, DHCP, VPN, and core network security principles. Proven ability to manage distributed systems and coordinate with external vendors. Excellent communication and documentation skills. Must be available to work on-site and travel up to 25% as needed to support field operations. Education: Bachelor's degree in Information Technology, Computer Science, or a related field preferred but not required; equivalent professional experience accepted. Benefits Why Join Red Lion Mobility Competitive base salary + performance bonuses. Comprehensive Medical, Dental, and Vision Insurance. 401(k) match. Paid sick and vacation time.

Job DescriptionSince 1994, SPORTIME has been proud to operate the finest tennis and sports facilities in New York State. SPORTIME has 18 facility locations including the iconic Port Washington Tennis Academy, now SPORTIME Port Washington, the largest indoor racket sports facility on Long Island. SPORTIME currently offers 194 indoor and outdoor tennis courts and 70 pickleball courts, as well as rinks, turf, camps, gyms and more, at sites across Long Island, in NYC, in Westchester, in the NY Capital Region and New Jersey. SPORTIME clubs are state-of-the-art, yet affordable, and feature the best tennis, sports and fitness facilities and programs, including the John McEnroe Tennis Academy and SPORTIME Volleyball Club). SPORTIME clubs serve individuals of every age and athletic ability, 365 days a year. Job Summary Responsible for supporting IT Director in all elements related to desktop PC's, laptops, wiring, VOIP, servers, mobile communication devices, and more. Also provide support to end-users, including help-desk calls and on-site support. Essential Duties and Responsibilities Desktop Support, including travel to Company's 15 locations on Long Island, in NYC, New Jersey, Westchester and in the Capital Region. Install, configure and maintain computer hardware, including but not limited to PC's/workstations/ laptops, phones, video and sound. Assist with wiring. End user support, including phone and on-site support for hardware and software issues. Technical support, including user training and troubleshooting for PC, server, storage, hardware and software products, including all MS office products and customized software. Support and corporate telephone infrastructure, including voicemail system and telephone devices. Install/upgrade desktop/ laptop software. Apply fixes/patches to software. Install/replace computer hardware. Support backups. Some Microsoft Windows Server support. Qualifications Bachelor's Degree in Computer Science or related field. Basic knowledge of Google Suite. Fluency with Microsoft Operating Systems and Microsoft Office products required. Valid driver license. Reliable transportation to travel to Company's 15 locations. Experience in troubleshooting desktop applications. Strong oral and written communication skills. Experience with Windows OS, TCP/IP, and networks. Some understanding of Mac/Apple hardware, apps and OS. Ability to comfortably interact with all levels of management. Ability to support and communicate with end-users at various levels of tech proficiency. Ability to add hours on as-needed or on-call basis. Work Context/Activities This position requires travel and physical activity, use of arms, legs and whole body, including lifting, balancing, walking, stooping and handling of materials; both fine and gross motor skills. This position requires a pleasant demeanor and a friendly, helpful attitude. This position requires good interpersonal and communication skills, as it requires interacting with other employees on a daily basis. SCHEDULE : Monday to Friday and some weekends. COMPENSATION: $30.00 per hour BENEFITS: Member benefits- Employees receive complimentary Sportime membership and are eligible to use club facilities, including tennis, fitness and sports, to participate in club programs on a complimentary or discounted basis, and to receive discounts on retail and other purchases. Health, dental and vision insurance - Full-Time employees are eligible to enroll in Sportime's group health, dental and vision insurance plans on the first day of the month after they have worked 60 days. Premiums are deducted pre-tax from employees' gross pay; Sportime contributes to the premiums of employees based upon gross pay thresholds. 401k Plan with employer match - Employees are eligible to enroll in Sportime's 401k retirement plan, with matching, after they have completed one year of continuous service, worked at least 1000 hours in such calendar or anniversary year, and are over 21 years old. Sportime Clubs, LLC is an Equal Opportunity Employer that encourages and seeks workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sexual orientation, gender (including pregnancy and gender identity), marital status, disability, domestic violence victim status, predisposing genetic characteristics, military status, citizenship or any other characteristic protected by applicable federal, state, or local law. Sportime Clubs, LLC will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes from Recruiters or Placement Agencies will not be accepted by our company and will be processed accordingly. Powered by JazzHR LRpQ3oPTY1

Job DescriptionDescription: The IT Technical Support Specialist provides day-to-day technology support to corporate staff and remote property teams across multiple states. This role is responsible for troubleshooting hardware and software issues, supporting property management systems, ensuring smooth onboarding of new employees, and maintaining a reliable and secure IT environment for a fast-growing property management company. This is an on-site role in our Montvale, NJ corporate office. Key Responsibilities Provide first-level and second-level support for corporate and property-level employees via phone, email, remote desktop, and in person. Install, configure, and maintain hardware, software, and peripherals. Maintain ticketing system, ensuring issues are tracked, updated, and resolved in a timely manner. Assist with user account creation, access permissions, password resets, and troubleshooting. Assist with basic network troubleshooting (Wi-Fi, VPN, routers, switches, firewalls). Support VoIP systems and phone setup for corporate and property offices. Coordinate with vendors for internet service, equipment repairs, and hardware replacements. Help maintain IT inventory, asset management, and equipment deployment. Prepare and set up workstations for new hires (computers, phones, credentials, system access). Conduct brief IT orientations for new employees. Ensure proper deactivation of user accounts and return of company equipment. Support IT security procedures, including MFA, antivirus, updates, and access controls. Assist in implementing cybersecurity best practices across corporate and property locations. Maintain documentation of IT processes, troubleshooting guides, and equipment logs. Work Environment Full-time, on-site role in Montvale, NJ corporate office. Occasional travel to local property sites as needed (rare). Some after-hours support may be required for urgent issues. #OFFICE25 Requirements: Qualifications Required 3 + years of IT support experience, preferably in a multi-site or customer-facing environment. Strong knowledge of Windows 10/11, Microsoft 365, and common business applications. Experience with help desk ticketing systems and remote support tools. Ability to troubleshoot hardware, software, and basic network issues. Excellent communication, patience, and customer service skills. Ability to multitask and prioritize in a fast-paced environment. Preferred Experience in property management or real estate industry (a plus). Familiarity with property management software (Rent Manager, Yardi, AppFolio, etc.). Basic understanding of networks, Wi-Fi, switches, and VPN environments. A+/Network+ certifications or related training. Key Attributes Strong problem-solving and critical thinking skills. Professional, dependable, and responsive. Comfortable supporting both technical and non-technical users. Team-oriented with a service-first mindset. Organized, detail-oriented, and proactive.

DIVISION: Information Technology Services (ITS) DEPARTMENT: ITS Infrastructure/Unified Communications BASIC FUNCTIONS: The Network Technician will assist in installing and maintaining Network and Voice Hardware and Software. * Assist in the implementation and documentation of any network hardware and software to include, but not limited to: * Routers, Switches, Wireless Controllers, Wireless Access Points, Unified Communication Controllers & Endpoints * Cisco Catalyst Center, Cisco Umbrella, Cisco ISE, Avaya IP Office, HPE Aruba Mobility Manager * Assist in Network/Voice Installs, Upgrades, and Moves. * Maintain accurate network/voice hardware, software, and license inventory. * Ensure security measures using ITIL processes for voice and data networks. * Work with ITS team members to identify and solve infrastructure challenges. UNUSUAL WORK CONDITIONS: Must be able to operate a motor vehicle and have a valid CT Driver's License. Must be able to lift 50 lbs., climb ladders, and be familiar with working in areas under construction. EDUCATION: Bachelor's Degree in a related field OR Associate's degree in a related field with two (2) years experience supporting data and voice networks. EXPERIENCE: * Must possess a working knowledge of Network & Voice Technologies. * Minimum of 2 years of experience in a technical support role * The ideal candidate will have excellent interpersonal skills and the ability to work as part of a larger team for the University's greater good. * Must possess an excellent customer service orientation toward staff and campus users. * Must be a motivated self-starter, especially in learning new hardware and technology. PREFERED EXPERIENCE: * Experience with Cisco Networking, Avaya VoIP, and HPE Wireless Networking * Experience with Cisco Catalyst Center, Cisco Umbrella, Cisco ISE, Avaya IP Office, HPE Aruba Mobility Manager * A current entry-level Cisco certification CCT, CCNA, or Network+ SUPERVISION OF PERSONNEL: None REPORTS TO: Director of Infrastructure Services * To document, analyze, troubleshoot, install, maintain, and upgrade campus Network systems, including the Cisco data network and Avaya voice systems. * Stay current with a variety of the field's concepts, practices, and procedures. * Inform peers and the Director of any changes in the field. * Assist carriers with installing new voice and data circuits. * Assist with configurations for buildings and new offices. * Respond to trouble calls from campus users. * Troubleshoot via telephone, office visits, or remote monitoring. * To be an active partner with our University Community. * Promote an image of efficiency and courtesy throughout the University community consistent with the ITS department's goals and mission. * Attend seminars and related meetings to enhance knowledge and communication skills. * Participate in regularly scheduled staff meetings. * To promote safe and secure working conditions. * Promote the proper utilization of equipment and materials. * Report any unsafe working conditions immediately to the supervisor. Disclaimer: The above information in this description has been designed to indicate the general nature and level of work employees perform within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Category: ITS - Admin Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate. * Disclaimer The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice. All offers of employment are contingent upon a satisfactory background check. Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Load a resume or CV first, then upload supporting documents including a cover letter at the bottom of the third page under the "My Experience" section where it says to upload a Resume/CV. You will be able to upload up to 5 other documents in this section. You will be unable to edit your application, so please have all documents available before applying. Faculty Positions: If you need to upload more than 5 documents, please either combine them to upload or email the additional documents to the applicable contact in the job description. Staff positions: If you need to upload more than 5 documents, please either combine them to upload or email them to ****************

Systems Engineer (Dedicated) Reports to: Client Technology Manager Status: Non-Exempt Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now! We are seeking a Jr. Systems Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be working with Systems Engineers and Sr. Systems Engineers in a very collaborative environment which allows for very quick technical growth. Responsibilities: Perform IT Support services to users onsite Use of a ticketing system to manage support queries Maintain documentation and comply with rules and guidelines of the organization · Adherence to strict change control procedures Requirements: The ideal Jr. Systems Engineer will possess at least 1 year of IT Experience (Desktop Support, Systems Engineering, Systems Administration) End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting Strong verbal and written communication skills, responsibility, and follow-through Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD) Systems Administration: Basic knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy Basic understanding of networking concepts Periodic travel to customer office locations within the metropolitan area will be required The candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment. Desirable Qualities: Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ Experience working in an MSP environment Support of Sophos or similar product for endpoint threat management Basic understanding of virtualization platforms such as VMware or Hyper-V Experience utilizing the ConnectWise suite of products Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Since 1994, SPORTIME has been proud to operate the finest tennis and sports facilities in New York State. SPORTIME has 18 facility locations including the iconic Port Washington Tennis Academy, now SPORTIME Port Washington, the largest indoor racket sports facility on Long Island. SPORTIME currently offers 194 indoor and outdoor tennis courts and 70 pickleball courts, as well as rinks, turf, camps, gyms and more, at sites across Long Island, in NYC, in Westchester, in the NY Capital Region and New Jersey. SPORTIME clubs are state-of-the-art, yet affordable, and feature the best tennis, sports and fitness facilities and programs, including the John McEnroe Tennis Academy and SPORTIME Volleyball Club). SPORTIME clubs serve individuals of every age and athletic ability, 365 days a year. Job Summary Responsible for supporting IT Director in all elements related to desktop PC's, laptops, wiring, VOIP, servers, mobile communication devices, and more. Also provide support to end-users, including help-desk calls and on-site support. Essential Duties and Responsibilities Desktop Support, including travel to Company's 15 locations on Long Island, in NYC, New Jersey, Westchester and in the Capital Region. Install, configure and maintain computer hardware, including but not limited to PC's/workstations/ laptops, phones, video and sound. Assist with wiring. End user support, including phone and on-site support for hardware and software issues. Technical support, including user training and troubleshooting for PC, server, storage, hardware and software products, including all MS office products and customized software. Support and corporate telephone infrastructure, including voicemail system and telephone devices. Install/upgrade desktop/ laptop software. Apply fixes/patches to software. Install/replace computer hardware. Support backups. Some Microsoft Windows Server support. Qualifications Bachelor's Degree in Computer Science or related field. Basic knowledge of Google Suite. Fluency with Microsoft Operating Systems and Microsoft Office products required. Valid driver license. Reliable transportation to travel to Company's 15 locations. Experience in troubleshooting desktop applications. Strong oral and written communication skills. Experience with Windows OS, TCP/IP, and networks. Some understanding of Mac/Apple hardware, apps and OS. Ability to comfortably interact with all levels of management. Ability to support and communicate with end-users at various levels of tech proficiency. Ability to add hours on as-needed or on-call basis. Work Context/Activities This position requires travel and physical activity, use of arms, legs and whole body, including lifting, balancing, walking, stooping and handling of materials; both fine and gross motor skills. This position requires a pleasant demeanor and a friendly, helpful attitude. This position requires good interpersonal and communication skills, as it requires interacting with other employees on a daily basis. SCHEDULE : Monday to Friday and some weekends. COMPENSATION: $30.00 per hour BENEFITS: Member benefits- Employees receive complimentary Sportime membership and are eligible to use club facilities, including tennis, fitness and sports, to participate in club programs on a complimentary or discounted basis, and to receive discounts on retail and other purchases. Health, dental and vision insurance - Full-Time employees are eligible to enroll in Sportime's group health, dental and vision insurance plans on the first day of the month after they have worked 60 days. Premiums are deducted pre-tax from employees' gross pay; Sportime contributes to the premiums of employees based upon gross pay thresholds. 401k Plan with employer match - Employees are eligible to enroll in Sportime's 401k retirement plan, with matching, after they have completed one year of continuous service, worked at least 1000 hours in such calendar or anniversary year, and are over 21 years old. Sportime Clubs, LLC is an Equal Opportunity Employer that encourages and seeks workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sexual orientation, gender (including pregnancy and gender identity), marital status, disability, domestic violence victim status, predisposing genetic characteristics, military status, citizenship or any other characteristic protected by applicable federal, state, or local law. Sportime Clubs, LLC will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes from Recruiters or Placement Agencies will not be accepted by our company and will be processed accordingly.

Jr. Systems Engineer Reports to: Client Technology Manager Type: Full-Time, Non-Exempt Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now! We are seeking a Jr. Systems Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be working with Systems Engineers and Sr. Systems Engineers in a very collaborative environment which allows for very quick technical growth. This position is classified as a 100% dedicated onsite role reporting to a client's offices in Stamford and NYC A great opportunity to join a financial industry focused MSP and become a dedicated onsite junior systems engineer at one of our high-profile customers. You will be an extension of Atlas Support Team on premises with the client and directly supporting their user base and infrastructure. Responsibilities: Perform IT Support services to users onsite Use of a ticketing system to manage support queries Maintain documentation and comply with rules and guidelines of the organization Adherence to strict change control procedures Requirements: The ideal Jr. Systems Engineer will possess at least 1 year of IT Experience (Desktop Support, Systems Engineering, Systems Administration) End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting Strong verbal and written communication skills, responsibility, and follow-through Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD) Systems Administration: Basic knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy Basic understanding of networking concepts Periodic travel to customer office locations within the metropolitan area will be required The candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment. Desirable Qualities: Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ Experience working in an MSP environment Support of Sophos or similar product for endpoint threat management Basic understanding of virtualization platforms such as VMware or Hyper-V Experience utilizing the ConnectWise suite of products Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.