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Technical support engineer jobs in Rowland Heights, CA

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  • Information Technology Assurance Specialist

    Mantech 4.5company rating

    Technical support engineer job in Los Angeles, CA

    MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA. The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Establish complex operational software configuration controls and system interfaces for computer system(s) assigned. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Analyze and troubleshoot system anomalies to ensure optimum equipment performance. Prepare system for operational use and support operational tests. Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices. Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support. Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management. Minimum Qualifications: Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree. 8+ years total related experience 6+ years of relevant SCI experience. Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire. Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages). Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation). Preferred Qualifications: 3+ years of SAP related experience highly desired. Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired. Clearance Requirements: Current Top- Secret Clearance with SCI Eligibility Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
    $75k-109k yearly est. 4d ago
  • Biomedical Specialist - Applied Genomics, Computation & Translational Core

    Cedars-Sinai 4.8company rating

    Technical support engineer job in Beverly Hills, CA

    The Applied Genomics, Computation & Translational Core is looking for a Biomedical Specialist to join the team! The Cedars-Sinai Applied Genomics, Computation, and Translational Core (AGCT Core) is a fully equipped, state-of-the-art genomics facility offering data generation and interpretation for basic science and translational research in next-generation sequencing technologies, including single cell omics, spatial transcriptomics, and bulk cell omics. We specialize in single cell omics and spatial transcriptomics via the 10x Genomics, Parse Biosciences, Mission Bio, and NanoString platforms. Our R&D team offers sample preparation for single cell assays, such as nuclei isolation from frozen tissue or single cell isolation from fresh tissue dissociation. The AGCT Core also offers comprehensive services for standard bulk cell sequencing in genomics, transcriptomics, epigenomics, and metagenomics. To learn more please visit Applied Genomics, Computation & Translational Core | Cedars-Sinai. Are you ready to be a part of breakthrough research? The Genomics Core Biomedical Specialist is responsible for carrying out wet lab procedures involving DNA/RNA isolation from various sources such as cells, tissue, FFPE curls and scrapes, and blood. In addition, they possess expertise in the complete Next-Generation Sequencing (NGS) workflow, which includes DNA/RNA quantification and quality control (QC) analysis, manual library preparation, library quantification and QC analysis, sequencing on the Illumina platform, and analysis of sequencing metrics. As part of their duties, the Biomedical Specialist will ensure accurate and up-to-date electronic documentation using an electronic lab notebook, project management software, and laboratory information management system. They will also manually prepare libraries for bulk cell, single cell, and spatial omics, covering transcriptomics (RNA-Seq), genomics (WGS/WES), epigenomics (WGBS, ATAC-Seq), and metagenomics (16S/ITS amplicon sequencing, shotgun). Overall, this position involves hands-on work in a wet lab environment, focusing on DNA/RNA isolation and various aspects of the NGS workflow, as well as documentation and library preparation for different omics applications. Primary Duties and Responsibilities: Train, guide, and supervise a team of junior associates. Train and supervise junior associates on Next-Generation Sequencing experiments, procedures, and day-to-day service request fulfillment and lab operations. Effectively communicate needs and requirements to junior associates as required for the management of service requests and day-to-day lab operations. Manage junior associate performance, mentor and coach, and seek opportunities to help them grow and become their best. Assign service requests to junior associates and ensure their proper execution and successful completion. Ensure the availability of all required resources for the execution of service requests. Liaise with investigators regarding service requests. Participate in the planning, execution, and troubleshooting of service requests. Provide research and input on new technologies and assays for testing to possibly develop and implement new service offerings. Execute or manage the execution of projects testing new technologies, assays, or kits. Analyze, summarize, and present findings at monthly R&D meetings. Assist with the implementation of new technologies, assays, or kits into new service offerings by writing and reviewing standard operating procedures, service guidelines, and staff training guides, and training junior associates. Receive, store, and document samples. Attend meetings and seminars/webinars as assigned. Qualifications Education: Bachelor of Sciences in Genetics, Genomics, Molecular Biology, or Biological Sciences is required. Master's degree is preferred. Experience & Skills: Two (2) years of laboratory experience are required. Five (5) years is preferred. Minimum 3 years of experience performing NGS library preparation in bulk cell genomics, transcriptomics, and metagenomics. Minimum 2 years of experience in the operation of Illumina sequencers and Agilent Technologies fragment analyzers. Minimum 1 year of supervisory and training experience. Experience in single cell NGS assays and cell biology is preferred. Critical analysis, problem-solving, troubleshooting, multitasking, time management, following through tasks with details, working independently with minimal supervision. Interact with professionalism with teammates, peers, researchers, investigators, and support staff of diverse backgrounds and educational levels. Respond to rapidly changing priorities and exceptionally diverse demands through constant interruptions in a fast-paced laboratory environment. Must be self-motivated, take initiative, enjoy learning, and willing to take on new challenges while independently executing new or unusual and complex technical procedures and protocols. Work cooperatively with other personnel as part of a team to accomplish daily and weekly goals. Proficient in PC (or Mac) skills as well as demonstrated proficiency in Microsoft Word, Excel, and PowerPoint. About UsCedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents. About the TeamCedars-Sinai is one of the largest nonprofit academic medical centers in the U.S., with 886 licensed beds, 2,100 physicians, 2,800 nurses and thousands of other healthcare professionals and staff. Choose this if you want to work in a fast-paced environment that offers the highest level of care to people in the Los Angeles that need our care the most. Req ID : 10395 Working Title : Biomedical Specialist - Applied Genomics, Computation & Translational Core Department : Research - BMS - Bioinfo and Func Genomics Business Entity : Cedars-Sinai Medical Center Job Category : Academic / Research Job Specialty : Biomanufacturing Overtime Status : EXEMPT Primary Shift : Day Shift Duration : 8 hour Base Pay : $75,524.80 - $117,062.40
    $75.5k-117.1k yearly 1d ago
  • Information Technology Support Analyst

    Vytalogy Wellness

    Technical support engineer job in Los Angeles, CA

    Title: IT Support Analyst At Vytalogy, we believe everyone should have access to better health and nutrition to fuel their wellness. As a leader in the vitamins, minerals, and supplements (VMS) industry, we're home to trusted brands Natrol and Jarrow Formulas. With locations in Los Angeles, CA, Boulder, CO, and Haslet, TX, we bring science-backed wellness products to consumers nationwide. Summary: Provide day-to-day front-line technical support to employees for a wide range of hardware and software systems, delivering solutions with a strong focus on exceptional customer service. Actively listen and engage with users to understand their issues, responding promptly and professionally. Diagnose problems through discussion and troubleshooting, ensuring clear communication throughout the process. Effectively resolve issues while maintaining a positive, empathetic, and customer-focused approach. Provide timely and accurate resolutions to user problems, queries, or complaints, prioritizing user satisfaction. Assist in hardware and software evaluation and recommend upgrades or improvements to enhance IT infrastructure and overall user experience. Your primary activities will include but are not limited to: Provide exceptional customer support and clear communication to both technical and non-technical users across all channels including in-person, phone, chat and email Install, configure and support OT computer systems and printers to ensure optimal functionality and compliance with organizational standards. Support Microsoft 365, Teams, SharePoint, and user onboarding. Install and configure user hardware, software, phones, printers, conference room technologies, and resolve issues across facility environments. Timely troubleshoot and resolve incoming support tickets in alignment with established KPIs. Provide training sessions or quick guides for current or new technologies and tools and contribute to knowledge base articles and self-service resources for end-users. Ensures the integrity of organizational data and upholds security measures across all technology systems and environments. Maintains accurate records of IT assets and ensures proper and secure storage of equipment. Stay updated on AI-driven IT support tools and recommend improvements for service desk automation Participate in security awareness initiatives and assist with vulnerability remediation Utilize PowerShell scripting or automation tools to streamline repetitive tasks and improve operational efficiency Travel required between facilities up to 25 percent. Perform consistent checks and reports of major equipment in server/data rooms, including, but not limited to UPS, network switches and all physical servers, for any visual/audio signs of hardware failures. You'll need the following (minimumqualifications): Bachelor's degree in IT or related field is preferred but not required. 5+ years of IT experience required. Ability to be a self-starter with little to no supervision. Detail oriented person that acts with a sense of urgency. Responsible individual that takes ownership of responsibilities. Analytical and excellent problem-solving skills to troubleshoot and diagnose issues. Knowledge and ability to support Mac, Windows 10 and 11, Exchange Online, Azure, and Active Directory. Strong interpersonal and communication skills at all levels within the company, with the ability to communicate effectively using several modes of communication, such as face-to-face, email, phone, presentations, etc. Professional with a high level of integrity, maintaining confidentiality of sensitive information. Demonstrates an upbeat and positive attitude toward job responsibilities and accomplishment of critical business objects. Reliable transportation to travel between locations. Ability to lift 50 lbs. Preferred: CompTIA A+ certified, or other IT Support certification. Preferred: Work experience in fast-paced Manufacturing/ Warehouse environment. Nice to have: Experience with AV/ conference room equipment. A reasonable estimate of the current base hourly range for this position is $30 to $38. Actual compensation offered may vary depending on skill level, experience, and/or education. Vytalogy Wellness LLC offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401K with company matching contributions, paid sick days, vacation, and holidays, paid parental leave, short-term and long-term disability coverage, life insurance, and wellness programs. Vytalogy Wellness, LLC is an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Vytalogy Wellness, LLC collects personal information of job applicants in connection with our recruitment and hiring activities. For more information, including the categories of personal information we may collect, the purposes for which we collect such personal information and the rights you can exercise over our use of your personal information, see our Notice of Collection for California Employees, Job Applicants and Contractors.
    $30-38 hourly 1d ago
  • Information Technology Application Support

    Brighton Solutions, Inc. 4.4company rating

    Technical support engineer job in Brea, CA

    Job Title: IT / Application Support Duration: 6-12 months (with potential to extend or become long-term) Type: Contract / Temporary Work Environment: Office-based, supporting engineering and technical teams Brighton Solutions is seeking an IT / Application Support professional to join our team on a contract basis in Brea, California. This onsite role supports a busy engineering services office with day-to-day technical needs ranging from computer support and printer management to application troubleshooting and user assistance. Key Responsibilities: Provide technical support for desktop and laptop computers, printers, and other office hardware Support users with software and application issues Assist with onboarding/offboarding of employees from an IT perspective Maintain and manage IT inventory and documentation Respond to support requests in a timely and professional manner Benefits Offered: Brighton Solutions offers competitive benefits for contract employees, including medical, dental, 401(k), and paid time off. If you're a hands-on problem solver who enjoys supporting teams in a dynamic office environment, we'd love to hear from you.
    $40k-60k yearly est. 4d ago
  • Technical Support Engineer

    Instant Infosystems

    Technical support engineer job in Redondo Beach, CA

    Mission of the Role Technical Support Respond to customer's telephone, email and voice mail inquiries concerning support request. Resolve hardware and software problems with our supported product line. Accurately records incident descriptions, communications and resolution in our system. Diagnose problems through research, replication, and testing. Escalate or consult with senior help desk engineers, both internally and externally. Manage assigned ticket queue Ability to coordinate resources to fulfill needs of customers Prevent problems from escalating by understanding customer needs and fulfilling them Continue to stay current on current technology in the industry and our product line. Perform assigned duties as requested by Manager. Consistently deliver high-quality services to our clients. Professional Qualities Teamwork Reinforces team approach throughout development efforts. Supports and solicits input from team members at all levels within the organization. Position Requirements Bachelor's degree in Information Technology or Computer Science. 2 or more years' experience in an IT Field. 2 years' experience with FOIP and diagnostic tools. 2 years' knowledge or experience with Retarus, RightFax, Biscom, FaxCore and/or XMedius Fax Products. 2 years' experience with the Fax or Cloud Fax products preferred. Previous help desk or support center experience. Excellent written and verbal communication. Strong interpersonal skills including negotiation, conflict management, and customer relationship building skills. Excellent knowledge of Windows Server and Workstation. Excellent knowledge of Windows networking (DNS, DHCP, and TCP/IP). Strong knowledge of Windows Active Directory. Some knowledge of Exchange. Self-starter, highly motivated, enthusiastic and energetic. Results oriented, well organized and team player. High degree of integrity. Creative problem solver, good listener and quick learner. Organizational Responsibilities Respond to customer's telephone and email inquiries concerning support request. Resolve hardware and software problems with our supported product line. Accurately record incident descriptions, communications and resolution in our help desk software. Diagnose problems through research, replication, and testing. Escalate or consult with senior help desk engineers, both internally and externally. Function as a technical resource on internal technical projects. Continue to stay current on current technology in the industry and our product line. · Perform assigned duties as requested by Manager.
    $73k-109k yearly est. 5d ago
  • IT Support Technician

    Widen The Net | B Corp™

    Technical support engineer job in Santa Monica, CA

    IT Service Desk Analyst / Service Desk Support / IT Support Technician / IT Support Analyst /1st/2nd Support / 1st & 2nd Line Support / IT Technician Our client is a global leading high tech company: -Over 6,500 employees across 20+ offices; -Fast growing; -Cutting edge AR and VR technologies, 3D printing, etc. They are looking for an IT technician to join their US team: -Troubleshooting Windows OS, Mac OS and Linux OS, IT network, AD, Office 365 and digital workspace technologies such as Okta, Atlassian, Slack, Confluence, Google Workspace, storage, JAMF, -Clearing tickets backlog, analysing issues and following up with end users, escalate technical issues, helping resolving problems and finding root cause within SLA; -Building good relationship with 3rd party software/hardware vendors; -Documentations Initially 11 months full time contract till the end of 2025 with option to extend yearly. W2 employer contract offering $34.79 per hour (40 hours per week) plus contribution to medical plan and federal public holidays as PTOs. 5 days on site in Santa Monica (2772 Donald Douglas Loop N, Santa Monica, CA 90405) Requirements: -2 + years experience working as IT support/service desk; -Working knowledge in troubleshooting Linux (Red Hat) / Windows/ Mac OS X/Mac/Apple technologies -Storage Systems - Synology (nice to have) -3D printers (nice to have) -Excellent client facing and problem solving skills, creative thinking and sociable personality
    $34.8 hourly 3d ago
  • IT & Network Engineer

    Napster Corp 4.7company rating

    Technical support engineer job in Long Beach, CA

    Hours: Full Time (Contract to Hire) The role Napster Corp is seeking a highly skilled IT & Network Engineer to join our team onsite in Long Beach, CA. This role is critical to maintaining, optimizing, and scaling our internal IT infrastructure and network systems across corporate and production environments. Reporting to the Senior Director of IT, the IT & Network Engineer will ensure reliability, security, and performance of all local and cloud-connected systems, supporting a hybrid team of technical and creative professionals. This role is hands-on and ideal for someone who thrives in a fast-paced, high-growth environment with evolving technical needs. What you'll do Collaborate with event production teams to ensure reliable connectivity and technical support during live events. Weekend and occasional evening work will be required based on event schedules. Combines core IT operations with hands-on support for live events and broadcast environments. Manage, monitor, and troubleshoot corporate network infrastructure, switches, firewalls, access points, and VPN systems. Oversee IT systems including workstations, servers, mobile devices, SaaS tools, and collaboration platforms. Install, configure, and maintain hardware and software across onsite environments. Ensure network and endpoint security, including patching, access control, encryption, and monitoring. Manage user onboarding/offboarding, permissions, and identity access (Okta, Azure AD, Google Workspace, etc.). Support AV, conferencing systems, and hardware used for production, studio, and immersive technology environments. Maintain asset inventories and ensure timely provisioning of equipment. Develop and document IT processes, SOPs, and system configurations. Provide onsite hands-on support for escalated tickets and urgent operational issues. Collaborate with engineering, product, studio, and executive teams to ensure IT systems meet business needs. What you'll bring Bachelor's degree in IT/Computer Science or 5 yrs of hands-on experience in IT/network engineering Strong experience with firewalls, switching, routing, VLANs, Wi-Fi systems (Cisco, Meraki, Ubiquiti preferred) Expertise with Windows, mac OS, and cloud-based admin environments Experience managing identity management platforms (Okta, Azure AD, Google Workspace) Skilled in IT security best practices, endpoint protection, patching, MDM, and asset management Experience supporting production, studio, or hardware-intensive teams a plus Outstanding attention to detail Excellent communication skills and ability to operate with urgency in a fast-paced environment We'll be extra pumped if you have Experience in tech, media, SaaS, gaming, or immersive environments AV/production network experience (NDI, Dante, broadcast systems) Experience with cloud networking (AWS, Azure, GCP) Certifications such as CCNA/CCNP, Network+, Security+, or equivalent Experience supporting hardware used in XR, AI, or 3D production workflows Our Culture Impact: Play a crucial role in our growth journey. Culture: Join a vibrant team valuing creativity and collaboration. Growth: Thrive in a fast-paced, dynamic environment. Reward: Enjoy competitive compensation, equity opportunities, and comprehensive benefits. Ready to shape our future? Apply now and be part of something extraordinary! We're looking for more forward-thinking and collaborative people to be a part of our innovation journey and mission to push the boundaries of technology. If you're ready to help us achieve this vision - we'd love to hear from you! At Napster Corp, we're looking for people invigorated by our values and drive to change the world, not just those who simply check off boxes. Napster Corp embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We strive to build a company that reflects a global audience. CCPA Notice for California Job Candidates: Please review our CCPA notice at ***************************************************************** The base salary for this position is $90,000 - $110,000, this role will be a Contract to Hire opportunity. Base pay will depend on a variety of job-related factors, which may include education, certifications, experience, market demands, and locations.
    $90k-110k yearly 5d ago
  • Network System Administrator

    Mantech 4.5company rating

    Technical support engineer job in Los Angeles, CA

    MANTECH seeks a motivated, career and customer-oriented Network System Administrator III to join our team in Los Angeles, CA. The primary function is working with Special Access Program (SAPs) and other classified networks supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Install, maintain, audit and support a secure MS Windows network environment and limited web/data application service. Maintain internet applications and protocols IP, TCP, HTTP, HTTPS, FTP, & SSL. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Interface with local customers and provide IT related support to quickly resolve problems. Perform periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes. Perform scheduled tape backups on systems as required. Manage data backup library to include storage of tapes, disks and other magnetic media at the customer's location and off-site storage facilities as required. Attend planning and requirements meetings with IT staff, Program Managers and customers as required. Minimum Qualifications: Bachelor's degree in a related area; an additional 4 years of related experience might be considered for a degree. 6+ years of related experience. 4+ years of relevant SCI experience. Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 such as CompTIA Security + CE, within 6 months of the date of hire. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents. Preferred Qualifications: 2+ years of SAP-related experience highly desired. Ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners. Working knowledge of Microsoft Office (Word, PowerPoint, and Excel). Possess a high degree of originality, creativity, initiative requiring minimal supervision. Requires travel within the organizational Area of Responsibility (AOR) (note - could be extensive and will include both air and ground transportation). Clearance Requirements: Current Top-Secret Clearance with SCI Eligibility. Eligibility for access to Special Access Program. Information Willingness to submit to a polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
    $66k-94k yearly est. 2d ago
  • IT Systems Administrator

    Prosum 4.4company rating

    Technical support engineer job in El Segundo, CA

    Salary Range: $90k to $115k We are seeking an experienced and proactive IT Systems Administrator to manage and support our internal IT infrastructure in a fast-paced ERP software environment. The ideal candidate will ensure the reliability, security, and performance of our systems while supporting employees and stakeholders with technical needs. You will play a key role in maintaining uptime for our development, staging, and production environments that power mission-critical ERP solutions. Key Responsibilities and Outcomes: System Administration: Maintain, configure, and monitor internal servers, virtual machines, and cloud-based infrastructure (e.g., ). Network Management: Ensure stable and secure network operations, including firewalls, VPNs, switches, and wireless access points. ERP Infrastructure Support: Deploy and maintain backend infrastructure for ERP software, including databases (e.g., MS SQL Server), application servers, and storage solutions. Security and Compliance: Implement and enforce IT security policies, patch management, vulnerability scanning, and compliance with data protection regulations (e.g., GDPR, SOC 2). Disaster Recovery & Backup: Develop, test, and maintain disaster recovery plans and data backup strategies to ensure business continuity. User Support & Onboarding: Provide Tier 2/3 technical support, onboarding/offboarding of employees, and maintain IT asset inventory. Automation & Optimization: Use scripting (e.g., PowerShell, Bash, Python) and automation tools to streamline system administration tasks and improve efficiency. Monitoring & Reporting: Monitor system performance and generate reports on uptime, resource utilization, and security alerts. Vendor Management: Coordinate with third-party vendors for hardware, software, and service support. Core Competencies: Problem Solving & Troubleshooting - Quickly identify root causes and resolve system or network issues with minimal disruption. Attention to Detail - Maintain high accuracy in configuration, documentation, and system logs. Collaboration & Communication - Work effectively with cross-functional teams, including software developers, QA engineers, and support staff. Adaptability - Thrive in a fast-changing tech environment with evolving tools and priorities. Security Awareness - Maintain a strong focus on cybersecurity best practices. Skills and Accomplishments: Demonstrated experience managing ERP system environments (preferably SAP, Oracle, NetSuite, Odoo, or Microsoft Dynamics). Proven success in maintaining >99.9% system uptime across production environments. Experience implementing IT security measures that passed regulatory audits or reduced vulnerabilities. Successfully deployed automation scripts/tools that improved infrastructure reliability or saved time. Led or contributed to cloud migration, virtualization, or infrastructure modernization projects. Qualifications for the Role Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent experience considered. Certifications (Preferred): Microsoft Certified: Azure Administrator Associate AWS Certified SysOps Administrator CompTIA Network+ / Security+ VMware Certified Professional (VCP) Experience: 3-5 years of experience as a systems administrator or IT infrastructure engineer. Experience supporting ERP systems is a strong asset. Technical Proficiencies: Windows Server and/or Linux Administration Virtualization technologies (VMware, Hyper-V, KVM) Networking (TCP/IP, DNS, DHCP, firewalls, VLANs) Cloud platforms (Azure, AWS, or GCP) Backup and recovery tools (e.g., Veeam, Acronis) Monitoring tools (e.g., Zabbix, Nagios, PRTG, Datadog)
    $90k-115k yearly 3d ago
  • Field Support Engineer

    Intellian Technologies 4.2company rating

    Technical support engineer job in Irvine, CA

    The Field Support Engineer provides support for the installation, operation and maintenance of Intellian fielded products globally as required in a 24/7 operational environment. The primary focus for this role is the installation and maintenance of Intellian Ground Gateway Terminals. Main Responsibilities Perform Intellian assigned duties onboard, on-site and/or field Support of Intellian's products in a global environment. Be able to perform installation and operation of Intellian products efficiently and effectively. Understand operation of all Intellian product and be able to troubleshoot and diagnose failures on terminals equipped with Intellian products and/or services. Work individually without support if in a remote location with correct tools and approved spares as required for job responsibilities. Provide onsite support for Intellian ECBU and Maritime business partners globally. Solid computing and reporting skills for maintaining data within Intellian CRM (Salesforce), as well as document handling on google drive or Microsoft office suite. Provide technical guidance to internal and external stakeholders for Intellian technical support organization. Ability to travel at very short notice anywhere globally. Maintain high standard of professionalism, workmanship and cleanliness on customer site. Adhere to all safety regulations, perform risk assessment and maintain required PPE. Work with teams of both internal staff, subcontractors, dealers and customers. Be self-sufficient if need be with travel plans, accommodation and attendance when unable to contact coordination or manager. Clear, concise daily reporting to internal and external stakeholders. Control expenditure when travelling on behalf of the company. Completing and providing RMA forms with stock returns or inventory adjustments. PUP, Case, TCN and Work Order; Creation, updates and completion within salesforce. Maintain good working relationships with all colleagues and staff with the ability to assist Working with all teams and staff to assist where resource is needed. Strong communication skills for liaising with HQ TS in Korea, as well as regional offices in EMEA and APAC. Required Qualifications & Skills Qualifications & Requirements: Bachelor's Degree in an engineering principle or equivalent industry experience in a Field Support role. 2+ years' experience in troubleshooting and triage of technical issues in a fast paced environment, to support customers. Experience with VSAT installation, commissioning, troubleshooting and repair. IT Network troubleshooting skills; DHCP, TCP/IPv4 & v6, Sub-netting, routing, VLANS, etc. Ability to work a flexible schedule in a 24x7 environment as needed to support round-the-clock operations. Good computer skills, including Word, Excel, Outlook and Google Docs. Strong Electrical and mechanical skills. Physically able to lift/carry at least 50lbs and climb ladders, masts. Rigging, etc. Ability to use forklift (training would be provided). Ability to adapt to urgent situations and good at working under a timeline pressure. Preferred Skills & Experience: 3 years' experience in a technical position within the maritime or teleport environment. Experience with Installation & Maintenance of Ground Gateway or Earth Station Antenna systems. Experience on satellite communication and other RF technologies. Written and Verbal skills in English, Spanish, French or Korean. Salesforce & SAP Experience. Hours & Place of Work: Flexibility to work weekends and holidays. Travel up to 75% domestic and overseas. Extended travel up to 2 weeks required. About Intellian: Intellian is the world's leading provider of satellite antennas and terminals, with a mission to empower connectivity so connectivity can empower the world. We are driven by a passion for innovation and agile responsiveness to customer needs. As the crucial link between satellite networks and millions of people on Earth, Intellian's leading technology and antennas empower global connectivity across oceans and continents, organizations, and communities. Strategic thinking, an obsession with quality, and a proven ability to deliver enable Intellian to invent for the future, creating mutual success for partners and customers as the world's connectivity needs evolve. Benefits: We offer a comprehensive benefits package, including flexible time off and paid holidays. Eligible employees also have access to medical, dental, and vision insurance, as well as short-term and long-term disability coverage. A 401(k) plan with employer safe harbor contributions is available. Additional compensation elements, such as annual performance-based bonuses, may be offered depending on the role.
    $73k-117k yearly est. 5d ago
  • Jr IT Support Technician

    Tcwglobal

    Technical support engineer job in El Segundo, CA

    El Segundo, CA 90245 ( Onsite - potential for a few remote days based on business need ) $25-30/hr (Weekly pay) 2-month contract (Great potential for extension) Full-time, M-F, 9:00am-5:00pm Our client's mission is to provide a healthcare communication solution that radically improves the way care is delivered. Since 2010 they have been transforming healthcare communications. Their cloud clinical solutions have been used by 700 healthcare organizations and 700,000 care team members. Are you ready to join a company of highly motivated people, who do their best work in a dynamic and informal environment? Our client is looking for a Jr IT Support Technician who will be responsible for providing exceptional IT support for all employees, both local and remote. You'll have a strong understanding of Windows (hardware and software) and the ability to troubleshoot and resolve issues as they arise. You have experience or some understanding of working in a cloud / SaaS environment to manage remote endpoints, along with some knowledge of MDM and remote management solutions. You'll own IT onboarding for all new employees, including hardware and software setup, provisioning, and deployment. Additionally, you will provide hands-on support for hardware and software related to VC and AV systems. We are looking for someone with initiative, strong drive, demonstrated problem-solving skills, and a proven ability to handle competing priorities while maintaining discipline. This position is for local candidates only and will be required to work on-site at the Santa Monica HQ office, with potential for a few remote days based on business needs. What You'll Own: • Troubleshoot and support mac OS and Windows 10 operating systems. • Provide Tier 1 technical support for employees while maintaining defined SLAs. • Install, configure, and troubleshoot hardware, software, and peripheral components such as monitors, keyboards, printers, AV conferencing devices, and VoIP phones. • Build, configure, set up, and deploy laptops, software, accounts, and peripherals for new employees. • Manage hardware inventory and maintain records of system location and movement. • Provide documentation, keep the knowledge base up to date, and deliver training when needed. • Participate in an on-call rotation supporting emergency after-hours cases. • Provide all in-office technical support and equipment setup, including support for in-office events. What You'll Need: • 2-5 years of IT technical support experience. • Experience supporting ticket queues (5-10 tickets per day). • Experience setting up and imaging laptops for new hires. • Ability to ship laptops to employees and track inventory. • Experience with Jira or similar ticketing systems. • Experience setting up and supporting conference rooms. • Experience supporting upcoming events with IT setup, including monitors and AV equipment. • Comfortable supporting executives and upper-level management; professional with strong communication skills. • Friendly, engaging demeanor with experience supporting onsite walk-ups. • Excellent analytical and critical-thinking skills; able to follow SOPs closely. • Strong knowledge of Windows 10 operating systems. • Basic understanding of desktop-level connectivity and networking issues (LAN, WiFi, client VPN). • Basic networking experience (school, personal, or work-related). • Ability to support cloud-based IT environments (Google Workspace, O365, OneLogin, Zoom, etc.). • Bonus: Experience in SaaS or cloud-based IT environments. • Bonus: Experience working in a startup environment. • Bonus: Experience supporting mac OS.
    $25-30 hourly 3d ago
  • System Engineer/ Technical Advisor - MSP

    Bowman Williams

    Technical support engineer job in Buena Park, CA

    Client visits in North OC area (around Anaheim or Buena Park, CA) Salary: $125K-$140K + Bonus | MSP Experience Required A fast-growing and highly respected Managed Service Provider (MSP) based in La Verne, CA, is looking for a Client Technology Advisor or Technical Solutions Advisor to join their team to service their OC clients. If you're passionate about helping businesses thrive through smart IT strategy, have strong systems/network administration experience, and thrive in client-facing roles-this is your next big step. As a CTA, you'll be the strategic technical liaison between the MSP and its clients, ensuring their IT environments are not just supported, but aligned with industry standards and evolving business goals. This is a high-impact role where your insights directly shape client success and contribute to continuous improvement across the organization. What You'll Do Own and maintain accurate, up-to-date documentation of client technology environments. Conduct discovery and assessments (remote and onsite) to align client tech with internal standards. Collaborate with Client Success Managers and vCIOs to guide technology planning and business reviews. Recommend improvements and modernization strategies based on standards and lifecycle planning. Act as a technical escalation point for service desk and project teams. Support strategic initiatives and contribute to the evolution of internal best practices and service delivery. What You'll Bring MSP Industry experience is a must. Experience with systems and network administration in small/mid-sized business environments. Hands on implementation with M365, Azure, Windows/Virtual Servers, network infrastructure, firewalls, VPN, and cloud services. Strong business acumen and ability to translate technical insight into client value. Why Join Paid Certifications - We invest in your growth and technical development. 100% Company-Paid Health, Vision, and Dental Insurance 401K with Company Match Generous PTO + Bi-Annual Performance Bonuses Family-Owned Culture - Open-door leadership, direct impact, and a team-first mindset. Ready to work with a team that values innovation, integrity, and doing the right thing? Apply today and take the next step in your MSP career!
    $96k-141k yearly est. 2d ago
  • Aerospace System Engineer II

    L'Garde, Inc.

    Technical support engineer job in Irvine, CA

    L·Garde is a full-service design, development, manufacturing, and qual test supplier to Tier 1 primes and government agencies. We provide systems engineering and skilled technicians to make your make your Skunk Works-type project a reality. With over 50 years of aerospace expertise, our deployable systems test the limits of what's possible in the harshest of environments in space, on the moon, and even on other planets. If you're an engineer who thrives on teamwork, clear communication, and seeing your work translate into cutting-edge aerospace solutions, we'd love to talk to you. A Day in the Life: We're looking for a Systems Engineer who is passionate about solving complex challenges in aerospace and enjoys working closely with others to make big ideas a reality. In this role, you'll help transform mission requirements into fully engineered space systems, balancing technical performance, schedule, and cost. You'll collaborate across disciplines-design, test, integration, and program management-to ensure our spacecraft and payload systems meet the highest standards of innovation and reliability. Key Responsibilities: Lead systems engineering activities across the project lifecycle, from concept through delivery. Develop and maintain system requirements, CONOPS, ICDs, and risk matrices. Support Verification & Validation (V&V) efforts and create and maintain Model Based Systems Engineering (MBSE) models. Partner with engineers, technicians, suppliers, and customers to resolve issues and ensure requirements are met. Write and review test plans, procedures, and reports; analyze and post-process test data. Contribute to design trade studies and product development planning. Participate in major design reviews (SRR, PDR, CDR, TRR) and customer meetings. Support proposal writing for advanced aerospace concepts. Maintain a safe, clean, and organized work area by following 5S and safety guidelines. Who You Are: You have a Bachelor's degree in engineering, science, or related technical field. 2-4 years of satellite systems engineering experience with DoD, NASA, or commercial space programs. At least 2 years in management, project leadership, or team leadership roles. Proficiency with requirements tracking and management. Proficiency with Model Based Systems Engineering and requirements tracking tools such as CAMEO and DOORS is a plus. Systems Engineers will be expected to have completed training for these tools within the 1st year. Hands-on experience with hardware/software interfaces, aerospace drawings, and GD&T standards. Exposure to SolidWorks CAD, FEA, Matlab, Thermal Desktop, CFD (Star CCM+), or LabView preferred The ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. Top Secret Security Clearance a plus. Excellent written and verbal communication skills. Strong interpersonal skills with the ability to collaborate across all levels of the organization. Detail-oriented, organized, and adaptable in a fast-paced environment. Strong problem-solving mindset and passion for working in a team-driven culture. What We Offer: Be at the forefront of aerospace innovation by working on cutting-edge aerospace technologies. Opportunity to wear multiple hats and grow your skill set. Collaborative and inclusive work culture where your contributions are highly valued. Competitive salary Top-Tiered Benefits, 100% of both employee and dependents are covered by the company = Medical, Dental, Vision Flexible Spending Account Retirement and Company Match Company-Sponsored Life and LTD Insurance Generous Paid Time Off Policy with up to 4 weeks in the first year. Robust Paid Holiday Schedule Pay range: $110,000.00 - $145,000.00 per year Join our team as an Aerospace Systems Engineer II and contribute to the advancement of aerospace innovation by taking on diverse, impactful projects in a collaborative environment, where your contributions are valued and your growth is fostered through hands-on experience. L·Garde is an equal opportunity employer, including individuals with disabilities and veterans, and participates in the E-Verify Program.
    $110k-145k yearly 5d ago
  • Systems/Network Administrator

    EQ Holdings 4.2company rating

    Technical support engineer job in Industry, CA

    Our success at Equus Holdings relies on IT systems that enable us to reach consumers worldwide. We're seeking an experienced systems/network administrator who's enthusiastic about developing technological skills worldwide. This person will protect our critical systems and assets, build solutions, implement new software and hardware, provide training, and assist in developing the overall IT strategy. The systems/network administrator will drive breakthrough innovations, tackle challenging assignments, lead initiatives, and be accountable for results. The ideal candidate is passionate about applying skills and expertise to a technology-based business model that creates real-world solutions for the global marketplace. Objectives of this role Maintain essential IT infrastructure, including operating systems, security tools, applications, network, servers, email systems, laptops, desktops, software, and hardware Take responsibility for projects and solutions within the larger business initiative Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace Work with internal and external partners to communicate project status, activities, and achievements Responsibilities Perform server and network administration tasks (ex, user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that system architecture components work together seamlessly Monitor datacenter and cloud environments' health using existing management tools, and respond to issues as they arise; help build, test, and maintain new servers and infrastructure when needed Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, security updates; support internet, LANs, WANs, and VLAN network segments Maintain cloud environment, including Virtual Machines, Storage, Firewalls, network connectivity, and network segments, cloud infrastructure Complete Helpdesk tickets by troubleshooting to identify the root cause and taking corrective action. Required skills and qualifications: Proven success in an IT role A bachelor's degree in information technology and 4-6 years of experience. Strong Windows Server Administration experience / Linux Administration experience a plus Strong networking experience. Setup configuration of switches, firewalls, VPNs, VLANs, routing, DNS, DHCP Experience managing cloud infrastructure Professional certifications preferred Experience with Office 365 Administration Experience using PowerShell scripting and automation preferred. Ability to lift 50 or more pounds The base pay range for this role is between $80,000 and $110,000 and your base pay will depend on your skills, qualifications, experience, and location, along with budgeted range of position. Equus Compute Solutions offers a comprehensive full-time benefits package consisting of medical, dental, vision, telemedicine, flexible spending accounts, matched 401K, life, critical accidental or illness, company paid short- & long-term disability, six weeks of paid parental leave, generous paid time off and wellness programs. ECS is 100% employee owned!
    $80k-110k yearly 3d ago
  • Enterprise Network Systems Administrator

    Hiretalent-Staffing & Recruiting Firm

    Technical support engineer job in Los Angeles, CA

    We're looking for an experienced Enterprise Network Systems Administrator (ENSA) to help design, maintain, and secure enterprise-wide network infrastructure. This role works under the direction of a Principal Network Systems Administrator (PNSA) and plays a critical role in aligning network operations with business goals. If you believe networks should be rock-solid, secure, and quietly brilliant-this one's for you. What You'll Do As an ENSA, you'll be responsible for the health, security, and performance of enterprise networks, including: Managing and maintaining enterprise computer systems and network infrastructure Installing, configuring, and troubleshooting hardware and software Supporting and enhancing cybersecurity measures Monitoring network performance and resolving issues proactively Maintaining systems including VPNs, routers, mainframes, and physical network hardware Updating virus protection and security tools to safeguard data and communications Collaborating with IT teams and business users to identify system needs and resolve issues Supporting end users, including training and documentation where needed Creating user guides and instruction manuals for network usage In short: you keep the digital highways open, safe, and fast. Required Skills & Experience Experience 5+ years of broad experience with networking services and protocols 3+ years (within the last 4 years) as a Network Systems Administrator or similar role 2+ years (within the last 4 years) in a security monitoring role Education Bachelor's degree in IT, Computer Science, or a related field (Equivalent experience may substitute on a year-for-year basis) Core Competencies Customer service & stakeholder communication Problem-solving, critical thinking, and decision-making Project management, risk management, and quality assurance Configuration, data, and information management IT architecture, performance assessment, and technology planning Technical Skills Experience with tools and platforms such as: Cisco ATA, ACI, APIC, Prime, VoIP Call Manager CACTI, eCloud, Elastic Search, ITM, Open NMS nGenius, NetScout, SCOM, UTR McAfee, MVISION StruxureWare, SecureWorks WAF Wireshark, Web CTRL Preferred Skills WiFi (802.11) deployments Cisco controller-based wireless solutions Meraki technologies
    $66k-96k yearly est. 5d ago
  • System Engineer

    Tata Consultancy Services 4.3company rating

    Technical support engineer job in Costa Mesa, CA

    Must Have Technical/Functional Skills 1. Basic to moderate understanding of Salesforce. 2. Strong understanding of SQL, including the ability to write and analyze queries. 3. Familiarity with Linux file systems and basic commands. 4. Experience with or understanding ServiceNow for IT service management 5. Basic knowledge of ETL (Extract, Transform, Load) processes and tools. 6. Proficiency in working with XML and JSON file formats 7. Experience in interacting with RESTful APIs. 8. Familiarity with Splunk for searching, monitoring, and analyzing machine-generated data. 9. Experience in using testing tools for API testing and development such as Postman. Roles & Responsibilities 10. Collaborates with client team(s) to improve their level of technical knowledge and understanding of products. 11. Assists the client team(s) with coordinating scheduling of project processing steps and how to use priority requests appropriately. 12. Acts as technical resource to sales personnel on existing accounts or running tests for prospective accounts for the client team(s). 13. Documents change and additions to internal technical processes and on client-specific projects and disseminate information to appropriate personnel. 14. Interprets client specifications and instructions of high complexity for Technical Solutions personnel and explains how to appropriately apply theory to this practice. 15. Defines and implements quality control/troubleshooting standards and procedures for the department. 16. Creates and provides necessary quality control reports, output files, and summarized data reports. Salary Range $110,00 to 115,000 a year.
    $72k-90k yearly est. 3d ago
  • System Engineer

    Transsight

    Technical support engineer job in Los Angeles, CA

    Job Title: Systems Engineer Employment Type: Full-Time TransSIGHT is at the forefront of delivering advanced transportation solutions, providing innovative software and hardware products that enhance system efficiency, reliability, and customer experience. We are seeking a highly motivated Systems Engineer to join our Los Angeles team and contribute to the design, development, and deployment of cutting-edge solutions. Position Summary: The Systems Engineer will play a critical role in supporting the development, integration, and deployment of software and hardware systems. This role requires a detail-oriented professional capable of coordinating system development tasks, maintaining thorough technical documentation, and ensuring successful solution implementation for our clients. Primary Responsibilities: Support the definition of software and hardware products and interfaces in the areas of CAD/AVL and fare collection. Coordinate system development tasks, including design, integration, and formal testing. Oversee all transitions into customer deployment environments. Develop and execute projects encompassing system specifications, technical and logistical requirements, and other disciplines. Create and maintain programmatic and technical documentation, including design documents, requirement matrices, and system diagrams, to ensure efficient planning and execution. Manage and document system configurations. Ensure the successful deployment of solutions. Maintain a thorough working knowledge of enterprise applications. Implement performance analysis and reliability analysis of end-to-end protocols. Assist with other tasks as needed by the Systems Engineering department. Provide training and guidance to Associates and Project Engineer I/II staff as needed. Qualifications: Bachelor's degree in Systems Engineering, Computer Science, Electrical Engineering, or a related field. Minimum of 5 years of experience in systems engineering, software/hardware integration, or related disciplines. Strong understanding of system design, integration, and testing processes. Experience managing technical documentation and system configurations. Ability to perform performance and reliability analysis of complex systems. Excellent problem-solving, organizational, and communication skills. Ability to work both independently and collaboratively in a fast-paced environment. Preferred: Prior experience in transportation, software, or hardware systems engineering. Familiarity with enterprise applications and deployment processes. Why Join TransSIGHT: Work on innovative projects shaping the future of transportation. Collaborative and supportive team environment. Opportunities for professional growth and continuous learning.
    $78k-106k yearly est. 2d ago
  • Descent Systems Engineer

    In Orbit Aerospace

    Technical support engineer job in Torrance, CA

    In Orbit envisions a world where our most critical resources are accessible when we need them the most. Today, In Orbit is on a mission to provide the most resilient and autonomous cargo delivery solutions for regions suffering from conflict and natural disasters. Descent Systems Engineer: In Orbit is looking for a Descent Systems Engineer eager to join a diverse and dynamic team developing solutions for cargo delivery where traditional aircraft and drones fail. As a Descent Systems Engineer at In Orbit you will work on the design, development, and testing of advanced parachutes and decelerator systems. You will work with other engineers on integrating decelerator subsystems into the vehicle. The ideal candidate for this position will have experience manufacturing and testing parachute systems, a solid foundation of aerodynamic and mechanical design principles as well as flight testing experience. Responsibilities: Lead the development of parafoils, reefing systems, and other decelerator components. Develop fabrication and manufacturing processes including material selection, patterning, sewing, rigging, and hardware integration. Plan and conduct flight tests including drop tests, high-altitude balloon tests, and other captive-carry deployments. Support the development of test plans, procedures, and instrumentation requirements to verify system performance. Collaborate closely with mechanical, avionics, and software teams for vehicle-level integrations Own documentation and configuration management for parachute assemblies, manufacturing specifications, and test reports. Basic Qualifications: Bachelor's Degree level of education in Aerospace Engineering or similar curriculum. Strong understanding of aerodynamics, drag modeling, reefing techniques, and dynamic behaviors of decelerators Experience with reefing line cutting systems or multi-stage deployment mechanisms Experience conducting ground and flight tests for decelerator systems, including test planning, instrument integration, data analysis, and anomaly investigation. Expertise with textile materials (e.g., F-111, S-P fabric, Kevlar, Dyneema). Ability to work hands-on with sewing machines and ground test fixtures. Solid teamworking and relationship building skills with the ability to effectively communicate difficult technical problems and solutions with other engineering disciplines. Preferred Experience and Skills: Experience with guided parachute systems. Familiarity with FAA coordination for flight testing in and out of controlled airspace. Experience with pattern design tools such as SpaceCAD, Lectra Modaris, or similar. Additional Requirements: Willing to work extended hours as needed Able to stand for extended periods of time Able to occasionally travel (~25%) and support off-site testing. ITAR Requirements: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
    $78k-106k yearly est. 4d ago
  • IT Systems administrator

    Prosum 4.4company rating

    Technical support engineer job in El Segundo, CA

    Salary Range: $100k to $115k About the Role We are looking for a skilled IT Systems Administrator to help maintain, secure, and optimize our IT infrastructure. In this role, you will be responsible for server and network operations, ERP infrastructure support, security and compliance, and automation initiatives that keep systems running reliably and securely. This is an excellent opportunity for a hands-on systems professional who enjoys solving complex problems, improving performance, and working cross-functionally in a fast-paced technical environment. What You'll Be Responsible For System Administration: Maintain, configure, and monitor internal servers, virtual machines, and cloud-based infrastructure Network Management: Ensure reliable and secure network operations including firewalls, VPNs, switches, and wireless access points ERP Infrastructure Support: Deploy and support backend infrastructure for ERP systems, including databases (e.g., MS SQL Server), application servers, and storage Security & Compliance: Implement security controls, patch management, vulnerability scanning, and ensure compliance with standards such as GDPR and SOC 2 Disaster Recovery & Backups: Design, test, and maintain disaster recovery plans and backup strategies to support business continuity User Support & Onboarding: Provide Tier 2/3 technical support, manage employee onboarding/offboarding, and maintain IT asset inventory Automation & Optimization: Develop scripts and automation (PowerShell, Bash, Python) to streamline administration and improve efficiency Monitoring & Reporting: Monitor system health and performance; produce reports on uptime, resource utilization, and security events Vendor Management: Coordinate with third-party vendors for hardware, software, and service support Core Competencies Strong problem-solving and troubleshooting skills High attention to detail in system configuration and documentation Effective collaboration and communication across technical and non-technical teams Adaptability in a changing technology landscape Strong security mindset and awareness of cybersecurity best practices What We're Looking For 3-5 years of experience as a Systems Administrator or in IT infrastructure support Hands-on experience supporting ERP environments (SAP, Oracle, NetSuite, Odoo, Microsoft Dynamics preferred) Experience maintaining high-availability environments (99.9%+ uptime) Proven success implementing security controls and supporting audits or vulnerability reduction Experience with automation, cloud migration, virtualization, or infrastructure modernization projects Technical Skills Windows Server and/or Linux administration Virtualization platforms: VMware, Hyper-V, KVM Networking: TCP/IP, DNS, DHCP, firewalls, VLANs Cloud platforms: Azure, AWS, or GCP Backup & recovery tools: Veeam, Acronis Monitoring tools: Zabbix, Nagios, PRTG, Datadog Education & Certifications Education: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience) Preferred Certifications: Microsoft Certified: Azure Administrator Associate AWS Certified SysOps Administrator CompTIA Network+ or Security+ VMware Certified Professional (VCP)
    $100k-115k yearly 1d ago
  • IT Engineer L2 (Managed Services Industry)

    Bowman Williams

    Technical support engineer job in Fullerton, CA

    Leading MSP with over four decades of experience helping private companies and government entities modernize and secure their IT infrastructure. We specialize in cybersecurity, cloud computing, network/server management, and desktop/application support. Our commitment to employee development is unmatched - we provide hands-on training, cover certification costs, and offer paid time during business hours to help you grow your skills and advance your career. What You'll Do: Resolve escalated, complex technical issues beyond Level 1 capabilities Act as a go-to expert for troubleshooting systems, applications, and network infrastructure Manage incident tickets with SLA compliance and clear communication Assist with designing, testing, and deploying solutions to improve system reliability Document processes, resolutions, and best practices to empower the support team Collaborate closely with Level 3 support, sysadmins, and project teams on ongoing initiatives Drive continuous improvement through process automation and system optimization Must-Have: Strong experience in advanced technical troubleshooting within an MSP environment MSP industry experience is a must Ability to work humbly, collaboratively, and with a strong work ethic Excellent communication and documentation skills Passion for learning and improving IT service delivery Compensation: $31+/hour + benefits and bonuses Location: Fullerton, CA Benefits: Health insurance coverage Generous PTO and paid holidays Sick leave Mileage reimbursement for onsite visits Certification cost reimbursement Bonus eligibility
    $31 hourly 2d ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Rowland Heights, CA?

The average technical support engineer in Rowland Heights, CA earns between $61,000 and $131,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Rowland Heights, CA

$89,000
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