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  • Technical Specialist (Houston Galleria R058)

    Apple 4.8company rating

    Technical support engineer job in Houston, TX

    Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products. A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. **Description** Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software. Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities. **Minimum Qualifications** You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. **Preferred Qualifications** You can: Demonstrate technical expertise of Apple products and services. Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment. Navigate customer service issues with care and strong interpersonal skills. Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience. Work in a fast-paced environment and balance multiple tasks at the same time. Work well in a team environment, demonstrating shared responsibility and accountability with other team members. Be trusted with sensitive or confidential information, keeping with Apple's core values. Be curious and open to learning from others and helping each other grow. ### Place of Work On-site ### Requisition ID Retail3 ### Job Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. ### Application Link *********************************
    $101k-133k yearly est. 1d ago
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  • Technical Product Support Specialist

    Digilock

    Technical support engineer job in Houston, TX

    We want to hear from you if you are passionate about helping customers and providing exceptional technical support! As a Technical Product Support Specialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products. In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls. This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us! **This role is full-time and 100% on-site in our Houston, TX** Responsibilities: Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀) Troubleshoot reported problems and get a full understanding of what the customer is asking for and why. Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base. Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s). Identify process improvements and other product features to reduce the number of customer inquiries. Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels. Just be awesome and flexible. Requirements: Minimum of 2 years working in a Product Support or Customer Service role. Not afraid of taking an unhappy customer and turning them into a happy one. Strong analytical and critical thinking skills. Able to work independently or in a team. Strong organizational skills. Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups. Ability to learn new products, concepts, and eagerness to explore new technology. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office Suite and other relevant software applications. Ability to maintain confidentiality and handle sensitive information with discretion. Attention to detail and accuracy in all work tasks. Why Should You Apply? At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward. We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.
    $34k-69k yearly est. 5d ago
  • Field Support Technician

    Jobster LLC

    Technical support engineer job in Houston, TX

    **Responsibilities:** - Travel to project locations throughout the USA and internationally for assignments as directed by the Electrical Systems Manager. - Troubleshoot malfunctions in electrical systems, including switchboards, generators, automation systems, and drive systems. - Conduct preventive maintenance checks and calibrations using manufacturers' manuals and electronic testing equipment. - Collaborate with production engineers to ensure proper instrument data transfer and collection. - Install new systems and controls, including power wiring. Systems include PLCs, switchboards, drive systems, computers, and Ethernet communications. - Train crew members on electrical topics such as safety, maintenance, and operation. - Perform on-call work during off-hours as necessary. - Adhere to safe and compliant working procedures. **Requirements:** - High School Diploma or equivalent; electrical certification and training from a technical school or military certifications preferred. - 5+ years of experience in a similar role, with a strong emphasis on troubleshooting. - Previous long-term employment history. - Experience in the marine industry and dredging projects is highly preferred. - Proficiency in reading blueprints of electronic schematics and process and instrumentation diagrams. - Experience in installing and maintaining electrical systems. - Ability to take initiative, work independently, make decisions, and develop recommendations. - Strong interpersonal skills to build effective working relationships both internally and externally. - Must be willing to travel 100% within the USA and occasionally out of the country.
    $42k-60k yearly est. 4d ago
  • Information Technology Professional (IT Support) (Houston)

    Us Navy 4.0company rating

    Technical support engineer job in Houston, TX

    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After A School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. Compare roles, pay and requirements for each job now.
    $52k-76k yearly est. 1d ago
  • Epic Inpatient HIM OpTime Application Support Engineer - 6079187

    Accenture 4.7company rating

    Technical support engineer job in Houston, TX

    Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel. Key Responsibilities: + Epic resource will be responsible to implement, build, maintain and optimize Epic integration systems leveraging Epic skills. + They have knowledge of the Epic EMR software, operations and workflow, and work closely with the project team's clinical leaders to translate business needs into EMR functionality and Enhancements. + Resource is expected to have Epic knowledge and should have prior experience in working with various interfaces and related integrations. + Resource is expected to be able to work with clinics to identify gaps, provides mutually agreeable solutions to close workflow gaps. + Involves design, building, testing, and implementation of Epic integration application systems. + Works with clinicians to create or adapt written protocols. + Resource should able to troubleshoot the issues and provide solutions to the prevailing issues Basic Qualifications: + Minimum 5 years of work experience + Minimum 5 years Healthcare and EHR experience, with a focus on Epic + Epic Inpatient certification required + Strong hands on implementation experience in Inpatient modules like HIM and OpTime + Strong understanding of Inpatient workflows, clinical operations, and IT strategy + Experience contributing to EHR implementation plans scope and timelines + Excellent interpersonal skills with the ability to manage sensitive and confidential information with professionalism + Ability to establish and maintain effective working relationships with diverse groups of client, team members, managers, and vendors. + High School Diploma or GED Preferred Qualifications: + Epic Ambulatory experience Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************************************** Role Location Hourly Salary Range California $47.85 to $57.85 Cleveland $47.85 to $57.85 Colorado $47.85 to $57.85 District of Columbia $47.85 to $57.85 Illinois $47.85 to $57.85 Maryland $47.85 to $57.85 Massachusetts $47.85 to $57.85 Minnesota $47.85 to $57.85 New York/New Jersey $47.85 to $57.85 Washington $47.85 to $57.85 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $47.9-57.9 hourly 1d ago
  • ADV000BN2 Model Based Systems Engineer (J)

    Aerodyne Industries 3.5company rating

    Technical support engineer job in Houston, TX

    Aerodyne Industries is a dynamic, rapidly growing engineering and information technology services firm headquartered on Florida's exciting Space Coast. With locations throughout the US, we take pride in delivering small business agility with large corporation capabilities. Our list of clients count on us to prepare NASA's Missions to the Moon and Mars and to defend our nation supporting the Missile Defense Agency and Department of Defense. Join the adventure of a lifetime by becoming a teammate with Aerodyne Industries and work on projects that will define our future. Are you passionate about human space exploration, understanding the origins of the universe, and working with a passionate and diverse team to make a difference? If you are, we need you! We need your talent, teamwork, and energy to help us achieve great things that inspire people all over the globe. We need you to bring creative ideas and diverse backgrounds to help us envision, shape, and deliver systems that will enable the exploration of space while benefiting people here on Earth. We are excited about what we do, and we need you on our team as we take on exciting challenges for NASA's pursuits in deep space exploration. We have an exciting opportunity for a Model Based Systems Enginee r to join the team with JETS II. We are seeking a highly experienced Senior Lead Systems Engineer with deep expertise in Model-Based Systems Engineering (MBSE) and human spaceflight programs and ground systems integration to lead the development and integration of complex aerospace systems. The ideal candidate will provide technical leadership across the full systems engineering lifecycle-from concept through verification and validation through Sustainment-using MBSE tools and methodologies to ensure mission success and safety compliance. The Model Based Systems Engineer will: Lead system architecture development and analysis using MBSE principles and tools (e.g., Cameo/MagicDraw, Rhapsody, Enterprise Architect). Define, manage, and validate system requirements, interfaces, and verification methods for crewed spaceflight systems. Develop and maintain SysML models to support system design, trade studies, and mission assurance. Collaborate with multidisciplinary teams (safety, reliability, human factors, propulsion, avionics, etc.) to ensure systems meet NASA and industry standards for human spaceflight. Participate in design reviews, technical interchange meetings, and customer presentations. Guide and mentor junior systems engineers in MBSE techniques and systems engineering best practices. Support risk management, configuration management, and requirements traceability throughout the project lifecycle. Interface with NASA, commercial partners, and subcontractors to coordinate system-level design integration. Resumes, in month and year format, must be submitted with application in order to be considered for the position. Qualifications - External Requisition Qualifications: This position has been posted at multiple levels. Depending on the candidate's experience, requirements, and business needs, we reserve the right to consider candidates at any level for which this position has been advertised. Typically requires a minimum of a bachelor's degree in Engineering and may be expected to have a related master's degree and normally possess 10-15 years of related experience. Bachelor's degree in Systems Engineering, Aerospace Engineering, or a related discipline. Minimum 10 years of experience in systems engineering, including 5+ years applying MBSE methods in large, complex aerospace or spaceflight programs. Proven experience supporting ground systems, human spaceflight or crewed spacecraft programs (NASA, commercial, or equivalent). Expert-level proficiency with SysML and MBSE tools (Cameo/MagicDraw preferred). Strong understanding of systems engineering processes per NASA NPR 7123.1, MIL-STD-499C, or INCOSE SE Handbook. Demonstrated ability to lead cross-functional teams and deliver high-quality technical documentation. Excellent written and verbal communication skills. Requisition Preferences: Master's degree in Systems Engineering, Aerospace Engineering, or a related field. INCOSE CSEP or ESEP certification. Model User (MU), Model Builder Fundamental (MBF), Model Builder Intermediate (MBI) or Model Builder Advanced (MBA) certification Experience with NASA human-rating standards and processes (e.g., NPR 8705.2, 8715.3). Familiarity with DOORS, JAMA, or other requirements management tools. Experience with digital engineering frameworks and integration with simulation or data management tools. Why Join Our Team? In addition to exciting career opportunities, we also have: Excellent personal and professional career growth 9/80 work schedule (every other Friday off), when applicable Onsite cafeteria (breakfast & lunch) Much, much more! Additional Information Proof of U.S. Citizenship or US Permanent Residency may be a requirement for this position. Must be able to complete a U.S. government background investigation. Management has the prerogative to select at any level for which the position is advertised. Essential Functions Work Environment Generally, an office environment, but can involve inside or outside work depending on task. Physical Requirements Work may involve sitting or standing for extended periods (90% of time). May require lifting and carrying up to 25 lbs. (5% of time). Equipment and Machines Standard office equipment (PC, telephone, printer, etc.). Attendance Regular attendance in accordance with the established work schedule is critical. Ability to work outside normal schedule and adjust schedule to meet peak periods and surge requirements. Other Essential Functions Professional behavior that enhances productivity and promotes teamwork and cooperation. Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others. US EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status . PI37bbd9ca0e72-8230
    $65k-82k yearly est. 1d ago
  • 15 x Endur Functional & Technical Consultants through to Architect / Director - Contract or Perm - Based from anywhere in the US

    Bramwith Consulting

    Technical support engineer job in Houston, TX

    15 x Endur (or Findur) Functional & Technical Consultants through to Architect / Director - Contract or Perm - Based from anywhere in the US (including New York, Houston, Dallas, Chicago, LA.....) Global ETRM / CTRM IT consultancy specialized in Endur (or Findur) functional, technical and techno-functional Greenfield implementations and upgrades seek 15 x permanent and contract new hires: 5 x Endur Functional Business Analysts from Consultant up to Architect/Director Level 5 x Endur Technical Developers from Consultant up to Architect/Director Level 5 x Endur Techno/Functional Consultants from Consultant up to Architect/Director Level Salary/Rate: Permanent: $150k-280k base + bonus + benefits Contract: $80-180 per hour My consultancy has a fantastic relationship with the software vendor and work in tandem with them on all their Global Endur projects. They have a large global Endur consulting team, comprising many of the recognised global experts in Endur (technical and functional) and are looking to continue to grow the practice to support demand from their clients for both US based clients/projects as well as more Global remotely based clients/projects. As well as working remotely and on-site at multiple high-profile Endur clients (mostly implementing Endur v.24 and v.25), you will also gain formal training on-site at one of their largest global Oil Major clients to help upskill you and fill any gaps in your Endur knowledge. Although most consultants work at close to 100% utilisation rate, even when you have a week between projects, you'll still be learning and upskilling in Endur, including learning new modules. It is essential that you have strong Endur (or Findur) commercial experience (functional or technical) working either for a commodity trading house implementing or upgrading Endur (or Findur) or through another consultancy working on-site at a commodity trading house implementing or upgrading Endur (or Findur). It is highly preferred that you will have worked on Endur v.17 or a more recent version (v.19, v.23, v.24 or v.25). You can be based from anywhere in the US, with occasional travel across the US to meet the client at the start of an implementation and at agreed key points in the project. If you are an experienced Endur (or Findur) ETRM professional and looking to gain strong variety working at several different commodity trading houses, oil & gas majors etc, learning on client projects as well as in formal Endur training environments from industry Endur experts, joining as a contractor or permanent hire please send through an up-to-date copy of your CV to Ben at *******************
    $73k-103k yearly est. 1d ago
  • Service Engineer (25128)

    Supermicro 4.7company rating

    Technical support engineer job in Houston, TX

    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Job Summary: Supermicro is seeking a Service Engineer that will be responsible for fieldwork at customer sites to resolve and repair server systems. The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude in working with server products in addition to excellent interpersonal skills. It requires the ability to Support our Global Service network and help build a world-class field engineering organization. Essential Duties and Responsibilities: Includes the following essential duties and responsibilities (other duties may also be assigned): * On-site and remote troubleshooting and resolving complex technical problems on Supermicro equipment in an enterprise environment * Drive customer satisfaction through service excellence by leading preventive maintenance actions, managing repair/parts cycle times * Ensure escalation situations are managed and corrected quickly and professionally * Provide 2nd line support to the reseller/distributors in all aspects of customer support * Have a very high level of enterprise solution product knowledge * Work with Technical Account Manager, Service Manager, and Product Manager to define service programs * Provide and contribute information such as fault triage and training materials * Run tests and simulations at our facility to assist with problem-solving * Travel to the field to train and or resolve customer issues * Train new service engineers * Able to work under the Technical Account Manager's direction and take ownership of customer base * Demonstrate the ability to be self-sufficient in the field * Able to defuse challenging situations * Manage time effectively; prioritize and make good business judgments and decisions in relationship to efficiency, and effectiveness while meeting daily service expectations * Determines requirements and/or root cause of technical issues by working with customers * Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems * Ability to produce meaningful reports and metrics is a plus * Ability to work flexible hours and/or flexible shifts including weekends and holidays if needed * Travel is required (up to 25%) Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent work experience preferred * Minimum of 5 years experience in field support servicing complex X86 systems and parts preferred * Will consider an associate degree in electrical technology, electronics, or equivalent military experience * Work experience in large enterprises or certification in Windows and Linux environments is a plus * Emphasize break/fix experience and on-site customer service experience * Hands-on experience with servers (Supermicro, EMC, DELL, HP) * Solid hardware system diagnostics skills, as well as a good understanding of how BIOS, drivers, and application loads can cause system issues * Strong technical communication skills to lead investigations with engineers of multiple disciplines * Strong written and verbal communication skills, project management skills, and solid time management skills * Be able to participate in multiple cross-functional projects concurrently in a rapidly changing environment, within established timelines and have a demonstrated ability to learn and embrace new and changing technologies * Ability to work in a challenging, dynamic, and fast-paced environment with the ability to identify and escalate issues promptly, and be proactive in driving solutions * Full professional proficiency in English (read/write/speak) * Familiarity with Linux is a plus Salary Range $70,000 - $100,000* The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. EEO Statement Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
    $70k-100k yearly 4d ago
  • LDAR Inventory Projects Technician

    Alliance Technical Group 4.8company rating

    Technical support engineer job in Baytown, TX

    The LDAR Inventory Projects Technician position performs activities related to LDAR (Leak Detection and Repair) component inventory projects. The project may consist of multiple tasks to initiate, modify, or validate the facilities' current component inventory of the LDAR program. Tasks associated with this position provide various clients with regulatory compliance services related to facility environmental programs. This position requires travel (80-100%) to and from various petroleum refineries, chemical or gas processing facilities. The starting pay rate is $20/hr. Essential Functions * Understanding of EPA Method 21 including inspection techniques and instrument calibration * Ability to identify various process equipment (valves, pumps, compressors, flanges, piping connections, etc.) * Accurately and completely perform administrative duties, including recordkeeping documentation and forms, submitting receipts, and completing daily timesheets * Become proficient in project field responsibilities including reviewing Pipe and Instrumentation Diagrams (P&IDs), flag process lines/equipment, affix physical component inventory tags, and accurately document component information required. * Ability to perform Quality Assurance/Quality Control (QAQC) of work and upholding set company standards * Knowledge of applicable regulatory requirements related to project facility * Ability to functionally utilize, maintain, and troubleshoot project specific equipment including Toxic Vapor Analyzers (TVA's), electronic data logging devices and computers * Reporting Open Ended Lines (OEL), Audible Visual and Olfactory (AVO) emissions, damage, or hazards to appropriate site-specific personnel * Ability to successfully complete and maintain required safety and site-specific training and accreditations. * Incorporate safety into daily work activities, utilize all required safety personal protection equipment and perform safety inspections/audits as required * Maintains cleanliness of company property, including office, vehicle, and other work areas * Aid other company projects as needed and/or perform other job-related duties as assigned. Supervisor Responsibilities * No supervisory responsibilities; may provide guidance to other employees/individuals. Required Qualifications * EDUCATION REQUIREMENT - High School Diploma or GED * Ability to pass a comprehensive background check and drug screening. * Must pass all applicable safety training. * Complete the Transportation Working Identification Credential (TWIC) program followed by verification via a TWIC card. Knowledge, Skills & Abilities * Safety first attitude * Mechanical and hand tool knowledge; basic electrical/mechanical skills * Ability to perform data entry using Alliance software. * Ability to work in physically demanding field conditions, physical endurance. * Professional attitude and ability to learn. * Ability to perform effectively at heights; ability to operate lifts/sky jacks and other large equipment. * Awareness of personal and industrial safety requirements, particularly in relation to signs of heat stress, exhaustion, and emergency first aid * Valid driver's license; must be able to meet a Motor Vehicle Review in accordance with Company policy. * Ability to effectively communicate with associates and customers. * Ability to read, count, and clearly write to accurately complete all documentation. Work Environment While performing the duties of this job, the employee travels extensively to industrial work sites and performs testing in hazardous or extreme working conditions. This position may involve working at extreme heights and may involve intense levels of emotional stress. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Outdoor work in petroleum refineries, chemical or gas processing facilities walking and standing for prolonged periods of time. * Adverse weather conditions (extreme hot/cold and inclement weather) * Carrying equipment on your persons that could weigh up to approximately 15-25 lbs. Testing instruments, data logger, hand tools, and miscellaneous equipment are typically carried in a backpack. * The work involves ascending stairs, climbing vertical ladders, and working from elevated heights, heights may exceed 300 feet, (wearing personal fall protection when required) with equipment described above. * All outdoor work is performed wearing personal protective equipment (PPE), which includes, but is not limited to, a hardhat, fire retardant coveralls, safety glasses, hearing protection, safety boots, and a 5-point safety harness (when required). Travel (80-100%). Travels to and from various petroleum refineries, chemical or gas processing facilities. Depending on the assignment and the remoteness of the site, may require travel on weekends. Key Benefits Include: Medical, Dental, and Vision Insurance Flexible Spending Accounts 401(K) Plan with Competitive Match Continuing Education and Tuition Assistance Employer-Sponsored Disability Benefits Life Insurance Employee Assistance Program (EAP) Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired before July 1st) Profit Sharing or Individual Bonus Programs Referral Program Per Diem & Paid Travel Employee Discount Hub Other Duties Please note this job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Additional job-related duties may be assigned. Alliance reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice. Alliance Technical Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. #ELLDAR Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $20 hourly 3d ago
  • Regional Support Specialist - Houston, TX

    Anywhere Real Estate

    Technical support engineer job in Houston, TX

    **Ready to be part of something great?** We're looking for a **Regional Support Specialist (RSS)** to join our Coldwell Banker team. This role is the heartbeat of our offices. You'll support our agents, branch leaders, and marketing efforts in ways that help everything run more smoothly and strategically. As an RSS, you'll be based in one of our branch offices and stay closely connected with our regional support team, our Coldwell Banker Agents and Brokerage Leadership. No two days are exactly the same. Some days you'll be troubleshooting office systems or helping with scheduling. Other days you'll be working alongside agents to support their marketing, especially through social media and our in-house tools. This role is a great fit for someone who is organized, tech-savvy, loves helping people, and thrives in a busy, collaborative environment. You don't need to be a marketing expert, but you should be curious, resourceful, and open to learning. If you're looking for a role where you can grow your skills, make a real impact, and be part of a supportive team, we'd love to meet you. **Responsibilities:** **Agent Support** · Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them including Primary Services and Transaction Concierge · Support agents with any technology, process, or operationally related questions · Provide basic social media and marketing support to agents and manage office social media accounts, on-demand · Promote a friendly, inclusive office culture that reinforces our agent value proposition · Coordinate with and across other Agent Services operational teams to direct Agents on transaction related questions or issues · Collaborate with the Agent Onboarding Team to facilitate the agent onboarding process as required. Conduct comprehensive office orientation, provide training on company tools (such as MoxiWorks, Prospect Square, Listing Concierge, etc.), and introduce affiliated partners while emphasizing mutual support and collaboration **Branch Leader Support** · Be the Culture Carrier for the Branch and the Region, including driving events, promoting CB Cares, and creating a community environment for Agents and Consumers · Support the Branch Manager with maintaining office promotional items, preparing for and coordinating sales meetings, leading new agent orientations, supporting office culture, and production support of social media marketing for the branch office · Assist with recognition including awards reporting, social media, sales meeting content and other activities that recognize Coldwell Banker Agent performance · Assist in the recruitment of agents, including pulling local non-affiliated Agent production reports, new Agent license data, and contact information; setting recruiting appointments and office visits. · Assist Branch Manager with the intake process for new Agents, as needed · Collaborate with the Branch Manager as they provide coaching to new agents, including support of business plan development and implementation. Offer support on business-building opportunities and address inquiries related to company tools and processes. Follow up with agents after the Branch Manager has helped them create their business plans. Serve as an accountability partner for each agent's business goals · Identify potential processes or product enhancements to be reviewed and implemented **Office Organization** · Greet and direct agents and clients to workspaces or conference rooms as applicable · Collaborate with our facilities and IT partners to ensure all office items remain in working order · Maintain adequate inventory of office supplies and ensure timely distribution of mail **Minimum Qualifications:** - Two or more years of customer service experience is preferred, with prior experience in a real estate office being advantageous - Familiarity with the use of social media platforms (i.e. Facebook/Instagram) is required. As well as an understanding of how these platforms are used in marketing - Excellent written and verbal communication skills are essential - Proficiency in various operating systems (i.e.- PCs, Macs, and Mobile platforms), as well as the ability to navigate computer software, is required - Proficiency with Microsoft Office applications is strongly preferred - Ability to communicate effectively with diverse audiences, including agents, branch managers, customers, vendors, and other internal support teams - A customer-focused approach, delivery-oriented mindset, and ability to multi-task are crucial - Willingness to be nimble and adjust priorities as needed - Ability to travel to additional offices in the region on an as-needed basis **Anywhere is proud to offer a comprehensive benefits package to our employees including:** · Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D · 401(k) savings plan with company match · Paid Time Off to Include Holidays, Vacation Time, and Sick Time · Paid Family & Paternity Leave · Life Insurance · Business Travel Accident Insurance · All employees receive access to LinkedIn Learning · Tuition reimbursement for approved programs · Employee Referral Program · Adoption Assistance Program · Employee Assistance Program · Health and Wellness Program and Incentives · Employee Discounts · Employee Resource Groups \#indjobs Coldwell Banker (******************************** is one of the world's leading brands for the sale of million-dollar-plus homes and one of the largest residential real estate brokerage franchisors, with approximately 2,800 franchise and company owned offices and over 99,000 independent sales associates in the United States, Canada and 40 other countries. Coldwell Banker is a subsidiary of Anywhere Real Estate Inc. Anywhere Real Estate Inc. (************************ **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate (*********************** , Century 21 (*************************** , Coldwell Banker (******************************** , Coldwell Banker Commercial (****************************** , Corcoran (************************** , ERA (********************* , and Sotheby's International Realty (*********************************** , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world. **At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (********************************************************************** . We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including: + Great Place to Work + Forbes World's Best Employers + Newsweek World's Most Trustworthy Companies + Ethisphere World's Most Ethical Companies EEO Statement: EOE including disability/veteran
    $34k-58k yearly est. 1d ago
  • Regional Support Specialist - Houston, TX

    Anywhere Re

    Technical support engineer job in Houston, TX

    Ready to be part of something great? Were looking for a Regional Support Specialist (RSS) to join our Coldwell Banker team. This role is the heartbeat of our offices. Youll support our agents, branch leaders, and marketing efforts in ways that help Support Specialist, Support, Specialist, Social Media, Branch Manager, Regional, Property Management, Business Services
    $34k-58k yearly est. 1d ago
  • Technical Specialist, Demo Environment Support (Benefits Administration & AWS)

    Empyrean 3.7company rating

    Technical support engineer job in Houston, TX

    The Lead Infrastructure Support Specialist supports, maintains, and enhances our demo and sandbox environments used by sales, product, and client-facing teams. The incumbent brings strong experience in Benefits Administration systems along with deep knowledge of Amazon Web Services (AWS) infrastructure. This role ensures our demo platforms are stable, secure, performant, and configured to showcase product capabilities with maximum impact. ESSENTIAL DUTIES AND RESPONSIBILITIES Demo Environment Management Maintain, monitor, and troubleshoot demo, sandbox, and staging environments to ensure high availability and optimal performance. Configure and refresh environments to support product demos, proofs of concept, and client engagements. Coordinate environment updates, version control, and release readiness with Engineering, Product, and Sales Engineering teams. Manage environment data sets, ensuring they are realistic, compliant, and aligned with demo scenarios. Benefits Administration Expertise Configure, test, and maintain Benefits Administration modules and workflows within demo environments. Collaborate with Product and Sales teams to ensure benefits plans, eligibility rules, enrollment flows, and life event scenarios reflect real-world use cases. Troubleshoot and resolve issues related to benefits configuration, plan setup, calculations, and integrations. Serve as an internal subject matter expert on Benefits Administration functionality and best practices. AWS Infrastructure & Automation Support AWS services used by demo environments, including EC2, RDS, S3, Lambda, CloudFormation/IaC, and networking components. Assist with environment provisioning, scaling, backups, and performance tuning. Implement automation to reduce manual setup time, improve repeatability, and increase reliability. Monitor system health and security within AWS, responding to incidents and optimizing resources. Cross-Functional Collaboration Work closely with Sales Engineering to support demo customizations or configurations needed for key deals. Partner with DevOps, Engineering, and QA teams to ensure environment stability and alignment with production architecture. Provide training and documentation to internal teams on environment usage and best practices. REQUIRED SKILLS AND ABILITIES Strong analytical skills and the ability to rapidly diagnose complex technical issues. Excellent communication and documentation skills. Problem Solving: Strong troubleshooting and logical reasoning. Technical Agility: Ability to quickly learn new systems and platforms. Collaboration: Works well with both technical and non-technical teams. Attention to Detail: Especially in configuring benefits and environment parameters. Customer Mindset: Understands the importance of polished demo experiences. KNOWLEDGE, EXPERIENCE, AND/OR EDUCATION REQUIREMENTS 7+ years of technical experience supporting enterprise software environments. Hands-on expertise in Benefits Administration systems (e.g., HRIS, HCM, payroll/benefits platforms, enrollment systems). Strong AWS experience with core cloud infrastructure services. Proficiency in troubleshooting across application layers (UI, APIs, databases, integrations). Experience with configuration, data setup, and dynamic rule-based systems. Familiarity with CI/CD pipelines and automation tools. AWS certifications (Solutions Architect Associate/Professional, SysOps, DevOps Engineer). (preferred, not required) Experience with infrastructure-as-code (CloudFormation, Terraform). (preferred, not required) Background in HR tech, HCM, payroll/benefits platforms, or related industries. (preferred, not required) Scripting experience (Python, Bash, PowerShell). (preferred, not required) Familiarity with identity management and SSO (SAML, OAuth, OpenID Connect). (preferred, not required) Experience supporting sales demo environments or customer-facing technical workflows. (preferred, not required) Disclaimer: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Management reserves the right to modify or reassign job duties as business needs evolve. #LI-RZ1 #LI-Remote
    $40k-66k yearly est. 42d ago
  • Tier 1, IT Help Desk Support

    Centre Technologies 3.8company rating

    Technical support engineer job in Houston, TX

    Job DescriptionWe are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Company Benefits: Hybrid Work Options, Paid Time Off, and Paid Holidays Medical, Dental, Vision, and 401(k) with employer match contributions Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally Position Summary The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned. Essential Duties and Responsibilities Problem management and escalation of issues in a timely manner Prioritization of tasks and meeting of deadlines, excellent time management skills Excellent troubleshooting and assessment skills Excellent written/verbal communication skills Must be a team player with outstanding customer service skills Entry of time sheets, expense reports and documentation on or before deadline Keep up-to-date on market trends, theory and new ways of doing things; embrace change Assist with change-management activities Prepare and deliver complete and concise documentation for all projects Present progress reports to immediate supervisor and or Project Manager (if so assigned) Help turn business problems into technical solutions Manage deployment of equipment in compliance with established technology policies. Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues. Education/Experience/Certifications 2+ years experience in IT related study or field. Must possess basic knowledge and experience with: Windows 7/8/10 Microsoft Office suite Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.) Understanding of basic network concepts Understanding of application, desktop, and server virtualization Understanding of Desktop Deployment / Imaging Bachelor's Degree a plus Desired Experience/Certifications Certifications CompTIA A+ Certification a plus Windows Server 2008/ 2012/ 2016 Microsoft Office 365 Admin portal Understanding of File Permissions (NTFS & Sharing) High School Degree required Associate's Degree or higher preferred Work Environment and Physical Demands Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role. The noise level in the work environment is moderate. Frequent local travel required Powered by JazzHR XWSIRF1vtZ
    $55k-85k yearly est. 7d ago
  • Technology Support Specialist

    Sunnova Energy Corp 4.6company rating

    Technical support engineer job in Houston, TX

    Technology Support Specialist - Customer Care Brief Description of Sunnova Sunnova is a different kind of Power Company, offering rooftop solar service to homeowners within and outside the United States through our network of local sales and installation partners. Our mission is to change the energy industry by providing the choice of low-cost, worry-free solar power that generates long-term savings for our customers and continued business growth for our partners. The Technology Support Specialist Position As a Technology Support Specialist, you will be responsible for providing daily phone support to Sunnova' s customers, identifying customer system issues and the correct resolution path, partnering with customers to troubleshoot and attempt remote repair as appropriate using available online monitoring tools and Salesforce data, and educating customers on normal system operation. The Technology Support Specialist position is an individual production position and reports directly to a Contact Center Supervisor. The workday as a TSS may be segmented into several duties: inbound/outbound phone production, TSS agent mentoring and assistance, and customer email correspondence. Specific daily goals, monthly goals and working shifts are subject to change at any time based solely on company needs. Technology Support Specialist Responsibilities Reduce case load to Operations and Maintenance by remotely troubleshooting and resolving customer system complaints. Accept and/or initiate the minimum required number of calls daily. Help CSS I through passive education on responses to customer system complaints. All TSS are expected to provide extensive and exceptional customer service. A TSS is also expected to provide a seamless solution rendering experience to all customers and the entire Sunnova team. A TSS is expected to maintain and improve quality results by following company standards and recommending improved policies and procedures. A TSS follows the required interactive troubleshooting guide consistently to resolve the customer's service issue on the first call. A TSS researches and identifies trends in service/equipment problems and documents process used to correct issues. Effective gains the customer's cooperation to work through the troubleshooting process. Proactively learns new technology related to Sunnova products. Perform any other duties as assigned. Minimum Requirements High School Diploma is a minimum requirement. Minimum 3 years' experience in a customer service role supporting technology troubleshooting. Ability to work at a computer and talk on the phone for 6-8 hours per day. Strong written and verbal communication skills. Detail oriented with the ability to multi-task. Strong problem-solving skills. Ability to work as a team member and interact with other departments. Ability to work under pressure with strict time deadlines. PC skills: Microsoft Office - Excel, Word, & Outlook required. Flexible schedule, willingness to work weekends and/or evening shifts. Preferred Qualifications A Bachelor's Degree is preferred. Previous call center experience preferred. Bi-lingual (English and Spanish) preferred. Salesforce.com experience is preferred. Working Conditions Open-office environment Ability to work extended hours when is required. Benefits Sunnova offers a generous employee reward package that includes: Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match. Competitive compensation & annual bonus Paid time off, including 10 holidays and Paid Parental Leave Complimentary garage parking in Houston We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.
    $35k-45k yearly est. Auto-Apply 60d+ ago
  • Production Technician I - Clean Room Support 2nd Shift

    QuVa Pharma 4.5company rating

    Technical support engineer job in Sugar Land, TX

    Our Production Technician I - Prep/Cleanroom Support Technician plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your responsibilities will include assisting in Prep/Cleanroom operations at QuVa Pharma in accordance with established processes and procedures. Your attention to detail and adherence to precise procedures will guarantee that our medications meet the highest standards of safety, efficacy, and quality, providing patients with the best possible care and outcomes. Turn your passion for precision and your commitment to quality into a meaningful impact on healthcare across the US. This is a full-time role for our 2nd shift, working Monday through Friday from 2:00 PM to 10:30 PM CST. This is a set, consistent schedule with minimum overtime requirements and based on site in our Sugar Land, TX location. This is a safety sensitive position that may be subject to random drug testing, in accordance with applicable laws. What the Production Technician I - Prep/Clean Room Support Does Each Day: * Support cleanrooms, formulations, ILP, and compounding * Assist in preparation, transportation, labeling, production, and processing of materials * Daily/weekly/monthly cleaning of rooms and equipment while adhering to standards * Maintain Aseptic Gowning Qualification to support cleaning * Complete necessary documents for accountability and traceability of product following Good Documentation Practices (GDPs) * Manage FEFO of chemicals, pulling expired ones monthly * Complete documentation of activities in accordance with established procedures * Perform sterile filter integrity testing as required Our Most Successful Production Technicians I - Prep/Clean Room Support: * Promote active listening with team members and enjoys collaboration * Effectively and productively engages with others and establishes trust, credibility, and confidence with others * Are Customer Oriented * Take initiative to identify problems and opportunities Minimum Requirements for this Role: * A High School diploma or equivalent * Able to successfully complete a background check * Able and willing to walk, stoop, stand, bend, and lift up to 50 lbs. throughout each shift, with or without reasonable accommodation * Familiarity with and comfortable using mobile devices such as smartphones, tablets, handhelds * Able and willing to follow strict clothing and accessory rules to support our sterile operating environment * 18+ years of age * Must be currently authorized to work in the United States on a full-time basis; Quva will not sponsor applicants for work visas Any of the Following Will Give You an Edge: * Experience in a role requiring repetitive tasks * Experience in a pharmaceutical manufacturing environment * Experience with Good Documentation Practices (GDPs) * 1-year of pharmaceutical manufacturing * CPhT Certification * ACPE Sterile Certification Benefits of Working at Quva: * Set, full-time, consistent work schedule * Comprehensive health and wellness benefits including medical, dental and vision * 401k retirement program with company match * 17 paid days off plus 8 paid holidays per year * Occasional weekend and overtime opportunities with advance notice * National, industry-leading high growth company with future career advancement opportunities About Quva: Quva is a national, industry-leading provider of compounded injectable medicines and software solutions that help power the business of hospital and health-system pharmacy. Quva Pharma produces and distributes injectable medicines required by health care providers and critical to patient care. Quva BrightStream partners with health-systems to analyze large amounts of data and through AI and machine learning, develops software solutions that turns the data into insights that are used to better run their pharmacy operation. Quva's overall product and technology offerings help health-systems achieve greater value and deliver the highest-quality patient care. Quva is an equal opportunity employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. Quva's Equal Opportunity Policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other characteristic or classification protected by applicable laws. All employment with Quva is "at will." California Consumer Privacy Act (CCPA) Notice for Applicants and Employees
    $36k-65k yearly est. 49d ago
  • Technology Support II - Production Support

    JPMC

    Technical support engineer job in Houston, TX

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in the Corporate Technology organization, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Analyzes and troubleshoots production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improves operational stability and availability through participation in problem management Assists in the escalation and communication of issues and solutions to the business and technology stakeholders Identifies trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects autonomy Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Ability to code in at least one programming language such as Shell or Python Proficient knowledge of maintaining a Cloud-base infrastructure Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Experience with Linux as an operating system, and application support Familiarity with site reliability concepts, principles, and practices Proficient knowledge of observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, and Splunk Familiarity with common networking technologies, and continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform Preferred qualifications, capabilities, and skills Proficient knowledge of financial services industry
    $36k-66k yearly est. Auto-Apply 60d+ ago
  • MWD/LWD Maintenance and Tech Support Engineer

    Scientific Drilling Inc. 4.8company rating

    Technical support engineer job in Houston, TX

    Scientific Drilling is looking for a MWD/LWD/RSS Maintenance and Tech Support Engineer to work at our Houston, TX Facility. Scientific Drilling is an independent directional drilling and wellbore navigation, surveying and logging Service Company serving customers worldwide. Our industry leading navigation systems provide definitive wellbore placement information, enabling safer and more efficient placement of tightly spaced wellbores throughout the world. We are motivated by crafting innovative and elegant solutions to technically challenging problems. Essential Duties and Responsibilities: Technical Support assembly and maintenance of MWD/LWD/RSS tools and BHAs Conduct equipment test and troubleshooting as needed to find failure root cause Document failure analysis and root cause findings and provide feedback to other groups such as Manufacturing and Engineering as well as clients Operational and shop data analysis and management to ensure proper data flow to other SDI groups involved, in particular Operations Identify and document product and procedure improvements and drive implementation Managerial Coordinate assembly processes and production output based on client needs Direct and train workshop personnel to ensure assembled tools and BHAs will meet operational requirements Stand in for Manager Prototype Assembly and assume managerial duties if needed included supply chain management Willing to perform all other reasonable duties as assigned but not specified in this description Job Knowledge, Skills, and Abilities: Several years MWD field experience, ideally with SDI system Profound technical knowledge related to tool assembly and testing Organizational skills to coordinate and optimize complex workflows Communication skills to interact with internal and external clients as well as other support groups As a minimum SAP basic experience, ideally more in-depth experience with SAP (work-order process, inventory management etc.) Education, Experience & Requirements: Ideally Bachelor of Science degree in technical discipline, as a minimum associate degree or equivalent Ideally more than 3 years related job experience or equivalent experience Location, Physical Requirements, and PPE: Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 50 lbs., perceive depth and operate a motor vehicle. Conditions may include working inside and/or outside. May work around machines with moving parts and moving objects. Working near radiant and electrical energy. Working closely with others or working alone. Working extended or irregular hours and travelling by all possible modes of transportation. Equipment (machines, tools, devices) used in performing the essential job function include but not limited to computers and related equipment, calculators, copiers, fax machines, telephone and vehicles. Ability to wear proper personal protective equipment (PPE), including but not limited to, safety glasses, hardhat, reinforced toed shoes, coveralls, gloves, and ear plugs or muffs, required. Limitations and Disclaimer: This describes the general duties and responsibilities, and physical requirements associated with the position; it is not an exhaustive list of all duties, responsibilities, or skills required for the position. The general duties and responsibilities and physical requirements associated with the position are subject to modification in order to reasonably accommodate individuals with disabilities. Some physical requirements may exclude individuals who pose a threat or risk to the health or safety to themselves or others. This job description neither states nor implies that the listed general duties and responsibilities and physical requirements associated with the position are the only tasks expected of an employee. An employee is also required to follow any other job-related instructions and perform any other job-related tasks requested by their supervisor and not in violation of any applicable laws, regulations, or rules. Requirements are representative of minimum levels of knowledge, skills, and abilities. To perform this job successfully, an employee must possess the abilities and aptitudes to perform each duty, responsibility, and physical requirement proficiently.
    $59k-85k yearly est. 12d ago
  • Field Support Engineer (On Site) North Houston

    McLane Intelligent Solutions 4.7company rating

    Technical support engineer job in Houston, TX

    Job Description Do you have a great personality and really, genuinely enjoy using your experience and talent in helping businesses maximizing technology to do their jobs well? If the answer to these questions are yes then it's you we are looking for! Join the team that has fun rolling up our sleeves in the name of making someone's day better through technology. What do we do? McLane Intelligent Solutions (MIS) is a fast-growing , managed services provider located in Central Texas. We provide a broad range of outsourced IT services including design, installation, support, maintenance, and consulting to the Small/Medium Business market. What we are looking for. We have an immediate opportunity for a Support Engineer to join our talented team to look after the service and maintenance needs of our customers. As a Support Engineer, you will be required Troubleshoot, respond to service requests, and provide technical training on company equipment. Why do you want to join us? Benefits - We have awesome health insurance and a great PTO policy. Growth - We work with each technician to help them become certified and advance in their knowledge of the field. We also promote from within because we believe in building our employees to be our future leaders. Extraordinary People and Culture - We pride ourselves on having great communication within our company. Each employee meets with their supervisor regularly to discuss their individual development. Values - Our company has five values that drive how we do business: Integrity, Service above Self, Work with Rigor at Work, Authentic Conversation, and Enjoy and be a Joy. What this job does: Support resolution of issues escalated from Tier 1 support staff, working directly with users on timely resolution of issues. Support and document the initiation, execution, and closing activities for a program/project(s) and support activities. Ensure performance metrics are met or exceeded. Develop and maintain program support artifacts throughout the lifecycle of the initiative. Ensure constant and proactive communication with customers, team members, and subcontractors to actively mitigate any issues or concerns. Simulates and recreates user issues to resolve operational difficulties. Recommends system modifications, if required, to reduce user problems. Promote and encourage a “one team” attitude at all levels internally and externally. Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) Provide Level-2/3 support and troubleshooting to resolve issues Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Prepare, Schedule, Coordinate and complete assigned projects Requirements Driven individual who loves technology Experience with Microsoft Products including Windows Desktop, Server and Microsoft 365 Experience with Active Directory Experience with virtualization platforms including VMware, Hyper V, Citrix, RDS Experience with network troubleshooting/configuration including basic configuration of managed switches and firewalls Excellent time management skills. Ability to problem-solve. Excellent verbal and written communication Skills Work on issues escalated in a timely manner Minimum 3-year hands on experience in a technical role or related working technical experience Minimum 3-year hands on experience with software and hardware troubleshooting ex: desktops, laptops, servers, email technologies, firewalls, switches, wireless, mobile devices. Qualifications High school diploma or GED certificate; an associate or bachelor's degree in IT, computer science, or a related field is preferred Network+, Security+, CCNA, MCP, MCSA,Azure, Microsoft 365, and Dynamics 365 preferred. English fluency required. Excellent oral, written, and interpersonal communication skills. Requires self-direction, tact, diplomacy, and a clear courteous and professional manner when dealing with clients. Efficient research, organizational and time management skills. Ability to prioritize tasks Ability to work in a team environment with a variety of professionals while also working independently, with minimal supervision. Detail-oriented; productive without compromising quality. High Energy Level and sense of humor essential. Experience with MAC iOS a plus Benefits Paid Vacation Amazing Health, Dental, Vision, and prescription insurance Short-term and long-term disability benefits 401K Flexible Spending Accounts Company provided Life Insurance
    $73k-102k yearly est. 24d ago
  • Technical Specialist (Memorial City R164)

    Apple 4.8company rating

    Technical support engineer job in Houston, TX

    Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products. A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. **Description** Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software. Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities. **Minimum Qualifications** You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. **Preferred Qualifications** You can: Demonstrate technical expertise of Apple products and services. Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment. Navigate customer service issues with care and strong interpersonal skills. Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience. Work in a fast-paced environment and balance multiple tasks at the same time. Work well in a team environment, demonstrating shared responsibility and accountability with other team members. Be trusted with sensitive or confidential information, keeping with Apple's core values. Be curious and open to learning from others and helping each other grow. ### Place of Work On-site ### Requisition ID Retail3 ### Job Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. ### Application Link *********************************
    $101k-133k yearly est. 1d ago
  • Epic Inpatient HIM OpTime Application Support Engineer - 6079187

    Accenture 4.7company rating

    Technical support engineer job in Houston, TX

    Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel. Key Responsibilities: Epic resource will be responsible to implement, build, maintain and optimize Epic integration systems leveraging Epic skills. They have knowledge of the Epic EMR software, operations and workflow, and work closely with the project team's clinical leaders to translate business needs into EMR functionality and Enhancements. Resource is expected to have Epic knowledge and should have prior experience in working with various interfaces and related integrations. Resource is expected to be able to work with clinics to identify gaps, provides mutually agreeable solutions to close workflow gaps. Involves design, building, testing, and implementation of Epic integration application systems. Works with clinicians to create or adapt written protocols. Resource should able to troubleshoot the issues and provide solutions to the prevailing issues Qualification Basic Qualifications: * Minimum 5 years of work experience * Minimum 5 years Healthcare and EHR experience, with a focus on Epic * Epic Inpatient certification required * Strong hands on implementation experience in Inpatient modules like HIM and OpTime * Strong understanding of Inpatient workflows, clinical operations, and IT strategy * Experience contributing to EHR implementation plans scope and timelines * Excellent interpersonal skills with the ability to manage sensitive and confidential information with professionalism * Ability to establish and maintain effective working relationships with diverse groups of client, team members, managers, and vendors. * High School Diploma or GED Preferred Qualifications: * Epic Ambulatory experience Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Hourly Salary Range California $47.85 to $57.85 Cleveland $47.85 to $57.85 Colorado $47.85 to $57.85 District of Columbia $47.85 to $57.85 Illinois $47.85 to $57.85 Maryland $47.85 to $57.85 Massachusetts $47.85 to $57.85 Minnesota $47.85 to $57.85 New York/New Jersey $47.85 to $57.85 Washington $47.85 to $57.85 Locations
    $47.9-57.9 hourly 1d ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in South Houston, TX?

The average technical support engineer in South Houston, TX earns between $49,000 and $109,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in South Houston, TX

$73,000

What are the biggest employers of Technical Support Engineers in South Houston, TX?

The biggest employers of Technical Support Engineers in South Houston, TX are:
  1. Pure Safety Group, Inc.
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