Technical support engineer jobs in Tracy, CA

The Opportunity Join our mission to empower teams through technology that supports AI-powered productivity. As an IT Support Specialist, you'll play a hands-on role in maintaining and improving the systems, tools, and workflows that keep our engineers, AI researchers, and business teams running efficiently. You'll be the go-to expert for troubleshooting technical issues, managing devices and networks, and helping teams leverage the latest tools that power our AI-enhanced platform. This is an exciting opportunity to work in a fast-paced, forward-thinking environment where IT meets artificial intelligence. You'll collaborate with talented engineers and operations leaders, gaining exposure to automation and AI-enabled tools that shape the future of work. Your Impact * Provide frontline IT support for employees across Windows and mac OS environments. * Troubleshoot hardware, software, and network issues to ensure minimal downtime. * Manage onboarding and offboarding processes, including device setup, access provisioning, and account management. * Maintain and optimize company systems such as Google Workspace, Slack, and security tools. * Support enterprise conference AV systems to ensure reliable and high-quality meeting experiences. * Collaborate with teams managing Okta identity management systems and implement automation for provisioning, access control, and monitoring. * Contribute to IT process documentation and help scale support operations as the company grows. We're Looking For Someone Who * 3+ years of IT support or systems administration experience in a fast-paced tech environment. * Strong understanding of networking, endpoint management, and system security. * Proficiency with Google Workspace administration and modern collaboration tools. * Experience troubleshooting both hardware and software issues across multiple platforms. * Excellent communication and problem-solving skills with a proactive, customer-first mindset. * Eagerness to learn and work with emerging technologies, including AI-related tools and automation systems. * BS degree in Information Technology, Computer Science, or a related field (or equivalent experience). Nice to Haves * Experience with scripting or automation tools (Python, Bash, or PowerShell). * Familiarity with identity management systems like Okta or Azure AD. * Interest in AI tools, data workflows, or supporting teams that build AI-driven products. About Otter.ai We are in the business of shaping the future of work. Our mission is to make conversations more valuable. With over 1B meetings transcribed, Otter.ai is the world's leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla. Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace. We provide reasonable accommodations for qualified applicants throughout the hiring process. Accessibility & Accommodations Otter.ai is committed to providing reasonable accommodations for candidates with disabilities in our hiring process. If you need assistance or an accommodation during any stage of the recruitment process, please contact *********** at least 3 business days before your interview. * Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate Salary range Salary Range: $90,000 to $110,000 USD per year. This salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent on several factors. Our base salary is just one component of a comprehensive total rewards package. #LI-Hybrid

Do you enjoy working with a variety of people and technologies each day? Do you excel at providing technology solutions to smart, driven individuals? Would you like to work at a leading Private Equity firm? If you answered yes to these questions then we have an exciting opportunity that's right up your alley. We are seeking an IT Support Specialist with a solid background in end user support, Windows and cloud systems to join our team in an important client-facing support capacity. Job Description: This is for a full-time, permanent position at a Private Equity firm allowing you to be an integral part of a small IT team. As an IT Support Specialist, you will work with users to quickly resolve any technical issues interrupting their productivity. We are looking for a creative and quick thinker who understands that while you may not always know the answer to a question, you know how to find it. You have experience working with both email, phone, and walk up support. Customer service expertise is essential. Qualifications: 5+ years of IT industry experience End user support experience for Windows in a corporate environment A drive to assist customers and solve their technical problems Experience working with a small IT Support team to be the point person at the office to perform important tasks: troubleshooting network desktop connectivity, testing Audio/Visual (AV) equipment, and handling inventory, for starters Ability to answer questions and provide support for employees in person and online (via email, phone, and tickets) A strong understanding of connecting computers to networks, especially over wifi and VPN Management of mobile devices (iPhone/Android) in a corporate environment Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly (especially with demanding, high touch executive level clients) Problem solving and intuitive troubleshooting skills Perform small project-based work to improve IT and other systems Ability to work occasional weekends and after hours Does this opportunity interest you? If you are eager to expand your expertise by rolling up your sleeves and diving into a high-profile role, join us today to help continue providing best-in-class technology solutions and service! About us: We are 20+ year old investment vehicle based in Menlo Park with >$10 billion dollars under our management. We see technology as a competitive advantage and fully fund all technology needs. Powered by JazzHR Ulm40lMkIe

About Glean: Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company's cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence. Glean was born from Founder & CEO Arvind Jain's deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.About the Role: Glean is seeking a highly motivated and experienced Technical Support Manager to lead our technical support team. The Technical Support Manager will be responsible for ensuring our customers receive timely and effective technical assistance. This role involves managing a team of support professionals, developing and implementing support strategies, and driving continuous improvement in our support operations. You will: Lead, mentor, and manage the technical support team to deliver high performance and exceptional customer satisfaction. Conduct regular team meetings, hold performance reviews, and provide ongoing coaching and development opportunities. Foster a positive, collaborative, and inclusive team environment. Recruit, train, and onboard new support team members, ensuring a smooth integration into the team. Develop and implement efficient support processes and procedures to optimize team operations. Monitor and analyze support metrics such as response times and resolution rates to drive continuous improvement. Ensure timely and accurate resolution of customer technical issues, maintaining high support standards. Oversee the support ticketing system and ensure all support interactions are thoroughly documented. Serve as the escalation point for complex technical issues and customer complaints, resolving them effectively. Build and maintain strong relationships with key customers and stakeholders to support long-term success. Collect and analyze customer feedback to identify opportunities for enhancing the customer experience. Proactively communicate updates, issues, and resolutions to customers to keep them informed. Identify and drive process improvements to increase support team efficiency and effectiveness. Develop and maintain comprehensive support documentation, including knowledge base articles and FAQs. Ensure all support processes and procedures are accurately documented and kept up-to-date. Generate reports and analyze data to uncover trends and highlight areas for ongoing improvement. About you: 5-7 years of experience in technical support, with at least 3 years in a management or leadership role. Strong technical understanding and problem-solving skills. Proven experience in building cross-functional alignment with peer managers in R&D and GTM. Experience with support ticketing systems (zendesk) / CRM software. Strong analytical skills and the ability to make data-driven decisions to improve operational efficiency. Proven ability to lead cross-functional teams and manage multiple projects simultaneously. Excellent communication and interpersonal skills. Proven ability to lead and motivate a team. Ability to work independently and manage multiple priorities. Good-to-have: Certifications such as ITIL, HDI, or relevant technical certifications Location: (Please select one) This role is hybrid (3 days a week in our Palo Alto office) Compensation & Benefits: Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

Zerova Technologies USA Who We Are Zerova Technologies is a global leader in AC Level 2 and DC Level 3 EV charging solutions, powering EV brands in over 60 countries. As a pure white-label provider and subsidiary of Phihong Technology, we bring 50+ years of power electronics expertise to the EV market. With a new U.S. engineering center launching in 2026, Zerova is rapidly expanding in North America. We're driven by innovation, collaboration, and a deep commitment to sustainability. By joining our team, you'll play a direct role in accelerating the world's transition to cleaner transportation. What You'll Do As Technical Support Manager, you'll lead our U.S. support operations for AC and DC charging solutions, ensuring customers stay powered and satisfied. You'll manage people, processes, and technology to keep uptime, and Charge Success Rate (CSR) high and issues resolved quickly. Lead & Inspire - Manage a growing team of Support Technicians, Field Application Engineers (FAEs), and SLA partners. Own Performance - Drive KPIs including uptime, case resolution time, and customer satisfaction. Customer Champion - Be the escalation point for major accounts, ensuring every interaction reflects Zerova's commitment to service. Problem Solver - Guide troubleshooting and root cause analysis, working with R&D to deliver continuous improvement. System Builder - Optimize Salesforce Service Cloud workflows, reporting, and analytics. Trainer & Mentor - Help to develop training for customers, partners, and your own team. Collaborator - Partner with fleets, CPOs, OEMs, and CPMS providers to ensure smooth interoperability. Road Warrior (Sometimes) - Travel up to 25% for site support, deployments, and training. What We're Looking For Bachelor's in Electrical Engineering, Electronics, or related field (or equivalent experience). 5+ years in technical support, field service, or power electronics (2+ in leadership). Solid knowledge of AC/DC power systems, OCPP networking, and EVSE troubleshooting. Experience managing teams and third-party service providers. Proven ability to deliver on KPIs and SLAs. Salesforce Service Cloud or CRM experience a plus. Strong leadership, organizational, and communication skills. EVITP certification or EVSE manufacturer training a plus. What We Offer We believe people perform their best when they're supported - at work and in life. Competitive salary + KPI-driven bonus program. Medical, dental, and vision coverage. 401(k) with company contribution. PTO and paid company holidays. A culture of collaboration, transparency, and respect. A chance to lead with purpose in the fast-growing EV industry. Certification support & leadership training. Exposure to cutting-edge tools and a sustainability-focused mission. Be part of a global EVSE leader building its future U.S. operations. How to Apply Send your resume to ********************** with subject line: “EV Charger Technical Support Manager - Fremont”. Make an impact. Lead with purpose. Grow your career while helping power a cleaner future.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

Our mission is to make actionable health information accessible to people everywhere in the world at the time it matters, enabling early detection and intervention of disease, and empowering individuals with information to live the lives they want to live. At Theranos, we're working to shape the future of lab testing. Now, for the first time, our high-complexity CLIA-certified laboratory can perform your tests quickly and accurately on samples as small as a single drop. Theranos' patented technology can analyze samples as small as 1/1,000 the size of the typical blood draw. Our tests are certified in our CLIA laboratory and cover a full range from blood, urine, and other samples. It's fast, easy, and the highest level of quality. Our proprietary infrastructure allows us to perform our test analyses with unprecedented speed. So we can have results to you and your doctor in a matter of hours, not days. Which means a fast diagnosis to support better, more informed treatment. By systematically controlling and standardizing our micro-processes, we offer tests with high levels of precision. We've also automated our pre- and post-analytic processes, minimizing human processing - the cause of the majority of lab-test errors Since we make it easy to measure your body's information at the needed frequencies, we can help doctors to see small changes in test results as they emerge over time. In doing so, we're working to help you and your doctor track chronic conditions and provide insight into the early detection of a broad range of medical conditions. Job Description Deploy regularly and manage applications deployment from QA to Staging to Production environment, including database and code upgrades. Grow and maintain our server environment hosting our healthcare applications. Manage SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems, including managing database size and scalability. Plan and execute upon technical solutions to allow us to maintain our rapid growth. Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end. Maintain and monitor server security for HIPAA related compliance. Maintain and monitor uptime for our servers via a highly redundant hosting setup with a focus on performance and availability. Perform administrative functions and tasks to enforce configuration standards and policies using MS PowerShell, Group Polices, etc. Help to manage our system infrastructure at office and collocated (colo) locations. Participate in on-call after hours support rotation. Qualifications Minimum 5 years IT experience Strong skills with Microsoft web technologies with a focus on: Windows Server, IIS and SQL Server 2012, 2014 and/or 2016. Good knowledge on Windows and SQL Server backups and restores. Experience in building and managing server environments with high performance and availability. Experience in networking and firewall administration. Strong interpersonal skills required to effectively communicate with others. Passion for teamwork, problem solving and exceptional customer service. Knowledge on MongoDB and Windows PowerShell Scripting is a major plus. Microsoft Certified DBA certification is a plus. Learn, test and pilot new products and technologies. Familiarity with VMWARE administration and configuration. Additional Information All your information will be kept confidential according to EEO guidelines. ****************************

Meta's Edge & Network Services (ENS) team is actively looking for passionate people to help us tackle the unique set of challenges and opportunities we face, while contributing to our company mission of connecting the world. Our team is the execution arm of the Meta network team and is responsible for the deployment and support of all production networks (Edge, Backbone, Optical, and Datacenter) as well as our content delivery network (CDN) across the globe. This truly global team offers a unique career opportunity to work with all of the latest network technologies and talented engineers solving some of the most complex problems in the industry. Minimum Qualifications * Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience * 6+ years of work experience responsible for designing, deploying and operating large-scale networks * Experience configuring and troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE, VRRP) * Working knowledge of network protocols (TCP/UDP, DHCP, DNS) and experience with IPv4 and IPv6 * Experience working in a multi-vendor environment with hands-on experience with networking hardware * Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling * Proven experience managing multiple projects simultaneously and deliver against mission critical deadlines * Proven experience working in a global team environment and solving problems with limited supervision Preferred Qualifications * Working knowledge of 40/100G Ethernet and CWDM, DWDM and optical transport network technologies * Experience with field-based work in Data Centers, Colocation Facilities, Internet Exchanges, or Central Offices * Working knowledge of data center power and cooling infrastructure and critical facility operational best practices * Familiarity with the Linux based systems. • Experience with scripting and automation (Bash, Python, Perl) * Technical leadership and people management experience Responsibilities * Deployment, configuration, and management of all network infrastructure on our data center campus * Work with partner teams and vendors to manage day-to-day operations and reliability of the regional network * Schedule and perform maintenance including upgrades, migrations, and decommissioning of production networks * Create deployment install packages and maintain as-built documentation and asset database for network and computing equipment * Establish and implement global best practices and contribute to the design of new scalable network solutions * Support the development, testing and integration of new hardware and software platforms into the network * Participate in an on-call rotation to support the network infrastructure 24x7 * 10-30% travel based on project About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.

Linux-IT Support Administrator Job ID: 21-13426 Communications, Media & Technology Primary Skill: Red Hat Enterprise Linux Job Function: In this position, you will develop, improve, and maintain lab infrastructure (i.e. multi-user servers, prototyping systems, lab equipment, and lab asset tracking) to support our engineers' daily lab activities. You will also be working with IT/Networking/Security teams to ensure our lab environment setup is compliant with security/IT guidelines. Responsibilities include, but are not limited to: Install/update OS image on multi-user-login lab servers (Linux/Windows boxes). Install/update lab equipment SW (e.g. analyzers, scopes, etc.). Work with IT/Networking teams to resolve server access failures or server malfunctions. Manage root privilege permissions to lab servers (HAPS/bench machine). Improve prototyping system (HAPS and ZeBu) management tools to increase usage efficiency: o Enhance prototyping system capacity allocation/distribution algorithm (e.g. HAPS Gateway, ZeBu job scheduler); o Create statistics gathering and analyzing tools for prototyping system Additional Job Details: 1 - Python Programming Language (P2 - Intermediate) | 2 - Ansible on Microsoft Azure (P1 - Beginner) | 3 - Chef (P1 - Beginner) | 4 - Linux/Unix Desktop Management (P1 - Beginner) * Job details *

Novate Solution's, Inc. is an Industrial Technology Services firm with 20+ years of providing professional engineering design, turnkey project implementation, and support services for the technology that runs industrial production facilities. Our clients are large scale industrial facilities that rely on us for our expertise and high-quality implementation of process control systems, information software, instrumentation, industrial networks, SCADA/BMS, measurement, inspection, motion, and state-of-the-art Industry 4.0 technologies. To be successful in this role, the ideal individual must: Effective communicator both verbally and in writing. Self-starter and highly motivated Well organized with exceptional time management skills Critical thinking skill and hands-on problem solver Responsibilities: Ensure compliance with Novate and client safety standards and regulations Deliver consistent results and create collaborative client relationships. Provide effective communications for remote support for client applications through phone / email / text / Teams Provide effective communications for onsite support for client applications as required Through holistic review of application, execute effective root cause analysis and safely troubleshoot industrial electrical and electronic equipment such as PLCs, HMI, I/O, VFDs and instrumentation from a range of manufacturers (Rockwell, ABB, Schneider, Siemens, etc.) Commission and troubleshoot 4-20mA, RS(EISpeA)-485/422, DeviceNet, Ethernet (Modbus TCP / EtherNet/IP) and other low voltage networks Safely evaluate 120Vac to 480Vac power circuits used to operate industrial equipment. Establish communications and troubleshoot PLC / PAC logic and programs when required. Document accurate field records of root cause analysis and work performed in ticket portal Plan client service requests - identify equipment / materials required in advance, any training that might be required, request pertinent documentation to be prepared before arriving onsite Repair or replace faulty equipment as funding is approved by client Identification and documentation of production reliability improvements or safety concerns for client review Preventive/corrective scheduled maintenance for automation and control systems for IMS support customers Provide occasional on call assistance at client sites. Job requirements Requirements: Minimum of five (5) years of industrial control systems or automation experience. Programming experience in FT View ME / SE, AVEVA Wonderware, Ignition Vision / Perspective or another HMI/SCADA environment (highly desirable). Hands-on experience with supporting control system components (PLC, HMI, VFD, etc.) Demonstrate basic knowledge of Rockwell Logix 500 / 5000 Programming Demonstrate basic knowledge of industrial OT networking concepts (static IP, subnets, etc.) Good people and communications skills in order to interact with other fellow technicians, clients, andmanagement. Ability to troubleshoot and solve problems quickly and under pressure. Ability to execute small controls projects independently Familiar with PPE equipment required for troubleshooting industrial control systems Ability to complete all work in a timely manner with little or no direction. Understand mechanical and electrical concepts, and relationships with controls systems The ability to work in a fast-paced work environment with the ability to think fast and solve on the job problems. Ability to multi-task and keep multiple support requests / projects moving forward effectively with management direction on prioritization Familiar with Microsoft Windows based platforms Ability to occasionally be incorporated into work after hours Ability to type 35 + WPM Education: Associate degree in a technology field (Engineering technology, Electronics technology, etc.) or equivalent combination of education and industry experience. License/Certifications: Valid CA driver's license Competencies: Customer/Client Focus Initiative Organizational Skills Problem Solving/Analysis Technical Capacity - strong troubleshooting and analytical skills Physical Demands: The ability to lift up to 75 pounds with frequent standing, walking, bending, kneeling, stooping, crouching and crawling into confined spaces that may be elevated or below ground level. Travel Requirement: Ability to travel frequently locally and out of state when necessary. Travel up to 60% within a 3-hour radius and 5% out of state. Typical site support is scheduled in advance, occasional immediate deployment to client sites may be required Work Authorization/Security Clearance: Ability to pass US Federal, State and Local security level background check. (US, DHS/FBI/DoD) required. Position Ladder The Field Support Engineer, l is the Entry to mid-career role in the engineering professions. The Field Support Engineer, l is looking to grow professionally, obtain additional skills and become a deeper expert within the field support engineering space. Field Support Director Field Support Manager Senior Field Support Engineer II Senior Field Support Engineer I Field Support Engineer IV Field Support Engineer III Field Support Engineer II Field Support Engineer I All done! Your application has been successfully submitted! Other jobs

Samsung SDS America (SDSA), the IT and innovation hub of Samsung, delivers innovative cloud, AI, digital logistics, cybersecurity, and enterprise solutions to transform the way businesses work and operate. We serve Fortune 500 companies across industries and are driving digital transformation with cutting-edge technologies and trusted services. We are redefining enterprise connectivity by building secure, scalable, and high-performing networks that power innovation across corporate offices, campuses, and remote sites. As a Network Engineer Tech Lead at our research campus in Mountain View, CA, you will be at the forefront of architecting modern network solutions that keep our teams connected and our business moving forward. This role is perfect for an Engineer who thrives on solving complex challenges, leading large-scale projects, and ensuring seamless integration across diverse technologies. You'll design and optimize network infrastructures, implement cutting-edge security standards, and mentor the next generation of network professionals-all while collaborating with cross-functional teams to deliver resilient, enterprise-grade connectivity. As the Network Engineer Tech Lead, you will be focusing on these key responsibilities: Enterprise Network Design & Implementation: Architect and deploy secure, scalable wireless and wired networks across corporate offices, campuses, and remote sites, including site surveys, AP/controller configuration, and performance optimization. Security & Compliance: Establish and enforce network security standards (WPA3, 802.1X, RADIUS), ensure compliance with industry regulations (PCI-DSS, HIPAA), and proactively detect and mitigate threats such as rogue APs. Project & Team Mentorship: Drive large-scale network initiatives (upgrades, redesigns, new deployments), collaborate across IT teams for seamless integration, and mentor engineers while maintaining documentation and operational readiness. Location: This is a 100% onsite role in Mountain View, CA. Responsibilities: Design and architect scalable, secure, and high-performing networks for enterprise corporate offices, campuses, and remote sites. Conduct wireless site surveys (predictive and physical) using tools like Ekahau or AirMagnet. Oversee the installation, configuration, and tuning of wireless access points (APs), controllers, routers, switches and related infrastructure (e.g., Aruba, Cisco). Develop and implement Wi-Fi security standards, including WPA3, 802.1X, RADIUS integration, and rogue AP detection. Monitor network performance, capacity, and usage to identify and resolve coverage issues and bottlenecks. Collaborate with other network, security, and application teams to ensure seamless connectivity and integration. Lead or support large-scale projects, including upgrades, redesigns, and new deployments. Expert understanding of Layer 2/Layer 3 networking. Maintain and update documentation: network diagrams, SOPs, and topology maps. Provide mentorship to junior network engineers and assist with technical training initiatives. Ensure compliance with organizational policies and industry standards (e.g., PCI-DSS, HIPAA). Participate in on-call rotation and respond to critical outages or performance incidents. Business travel: 5% domestic. Requirements Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience). 8+ years of experience in network engineering with at least 3 years focused on enterprise networking. Strong hands-on experience with enterprise networking solutions (Wi-Fi, routers, switches, data center, etc.). Proficient in wireless standards and technologies: 802.11a/b/g/n/ac/ax, MIMO, beamforming, channel planning. Familiar with authentication methods such as RADIUS, EAP, and Active Directory integration. Skilled in using Wi-Fi tools like Ekahau, NetSpot, Wireshark, and spectrum analyzers. Understanding of networking protocols: TCP/IP, VLANs, DHCP, DNS, QoS, etc. Must be eligible to work in the US for any employer without restrictions. Must be able and willing to work onsite in Mountain View, CA. Preferred Certifications: CCNA, CCNP, CCDP, or other relevant certifications Cisco or HPE Wireless (e.g., CCNP Wireless) Aruba Certified Mobility Professional (ACMP) Ekahau Certified Survey Engineer (ECSE) Benefits Samsung SDSA offers a comprehensive suite of programs to support our employees: Top-notch medical, dental, vision and prescription coverage Wellness program Parental leave 401K match and savings plan Flexible spending accounts Life insurance Paid Holidays Paid Time off Additional benefits Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law. We are committed to providing reasonable accommodations to participate in the job application or interview process for candidates with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. The base pay range for this role is USD $180,000 - $220,000 per year depending on appropriate skills, experience, and technical level. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Certain roles are eligible for additional rewards, including annual bonus. U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 10 scheduled paid holidays, and Paid Time Off.

Engineer Reports To: Principal Engineer Status: Regular, Full-Time, Non-Exempt Our culture is performance-oriented, goals driven, collaborative and fun. Our Engineers work together on all levels of challenges across dozens of clients, which provides each engineer full exposure to different environments and projects. We offer an industry leading salary that is based on experience and generous benefits including health, dental, and vision. ABOUT FIT SOLUTIONS FIT Solutions is an innovative national IT Services firm, and we are growing every day. We are focused on creating a culture of elite raving fans for our employees that solves business problems for our clients. We are on a mission to impact the lives touched by technology. We teach and promote individuals to set and achieve their personal, professional, and financial goals through the work we do together. Measuring results against best-in-class businesses, we are focused on hitting targets. We are a humble and adaptable group of people who continue to train, and role play daily in pursuit of our goals. We are a great fit for team members that are aligned and thrive in a fast-paced, results driven environment. PRIMARY OBJECTIVES Maintain existing relationships through proactive engineering and problem-solving to generate revenue. Deliver Best in Class customer service to uphold raving fan culture. Analyze, troubleshoot, and resolve complex technical problems both onsite and remote. Provide timely resolutions of system and/or application problems and follow through to completion. Assist in documentation and training to enhance client experience. SECONDARY OBJECTIVES Manage, review, and oversee IT initiatives and special projects. Manage and review ongoing client IT initiatives. Design and prepare quotes for technology solutions, adhering to the client's budget. Install, configure, and maintain network elements, computer systems and other related equipment. Document daily work through ConnectWise ticketing system. Participate in the on-call rotation with team. Provide desk engineering services. Perform other duties as assigned. COMPETENCIES Self-starter and be able to work independently. Must have excellent high-level engineering skills. Customer-oriented, solid business acumen and excellent communication skills. Proven track record of performance against goals year over year. Knowledge of IT best practices and the ability to use best judgement to service clients' needs. Ability to effectively communicate both orally and in writing, with all levels of internal and external professionals, especially professionals with non-technical understanding. Adaptability in various business cultures and environments. Strong relationship building skills with customers and business partners. EDUCATION/TECHNICAL SKILLS Qualifications could Include but is not limited to: Virtualization Technologies (VMWare, Hyper-V, Citrix, etc.) Windows Server 2008, 2012, 2016 and 2019 Cloud Solutions (Azure, AWS) Proficiency in Active Directory Desktop support and user support Windows Client Operating Systems (Window 7, 10) PSA or RMM experience Certifications: MCSA, MCP, A+, Network+, CCNA, Security+ VCP (recent certification or recertification) TRAVEL Ability to travel up to 50%+ of the time to local client sites. BENEFITS FIT Solutions has your back, and is proud to offer a rich benefit package to our employees, including: Health, Dental & Vision Insurance (premiums paid up to 99% for employee coverage) Options include, PPO, HDHP, HMO and ACO Multiple carrier options FSA (dependent and medical), HSA options (for qualified plans) and supplemental insurance options $10,000 employer-paid Life Insurance & AD&D (employees have the option to buy up) Paid holidays Paid time off Paid sick leave Flexible “hybrid” work environment Retirement plan (401K) Professional training & development opportunities PHYSICAL REQUIREMENTS Ability to spend prolonged periods of time standing, speaking, walking, driving, and/or sitting Requires ability to occasionally lift up-to 25lbs Position may require travel: Up to 50% of the time to client sites Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential functions may require maintaining the physical condition necessary for sitting, walking or standing for prolonged periods of time; operating a computer and keyboard; near visual acuity to review written documentation; ability to hear and understand speech at normal room levels and on the telephone; manual dexterity to operate process equipment; lifting 25 pounds, bending and stooping; lifting computers; running network cables; connecting and testing networking; traveling to client sites; and walking and carrying devices on stairs and crawl spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Employees may be exposed to heat, cold, sharp edges, metal racks, high voltage outlets, and normal electrical cabling in the office and closet environments. AAP/EEO Statement: FIT Solutions is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested. The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. Responsibilities: * Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units. * Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. * Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots. * Assist in testing, applying, and maintaining server configurations and related security patches. * Assist in maintaining and checking the health of systems and backups to include restore testing. * Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets. * Update tickets following documentation templates and/or guidelines to ensure quality requirements are met. * Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner. * Provide inventory support and input to the provided inventory system for the customer. * Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests. * Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events. * Conduct or provide new equipment deployments and/or requested deployment support. * Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets. * Analyzes functional business requirements and design specifications for functional activities. * Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met. * Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems. * Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products. * Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware. Required Skills/Experience: * Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process. * Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role. * Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues. * General knowledge network products and systems. * Experience in a rapid paced, time sensitive, high-quality environment. * Must have excellent team skills and collaboration skills. * Attention to detail and follow-through. * Ability to work with minimal supervision. * Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). * Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails. * If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements. Preferred Skills/Experience: * Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks. * Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks. * Ability to apply a comprehensive knowledge across key tasks and high impact assignments. * Experience evaluating system performance results and recommending improvements or optimizations. * Experience performing IT hardware repairs and installing replacement parts. * Experience planning and leading technology assignments and projects. * Prior hands-on experience with the setup, configuration and administration of servers and backups. * Experience functioning as a technical expert across multiple project assignments. * ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications. Physical and/or Mental Qualifications: * Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists. * This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs. EOE, including Disability/Vets. Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job. Salary Range: $55,000 - $72,000 The annual base salary range considers additional factors including, but not limited to, knowledge, skills, and abilities; relevant experience; education; certifications; and geographic location. Inserso cares about the health and wellbeing of its employees and their families. In addition to base salary and dependent upon your employment status, Inserso provides a comprehensive benefits package, to include Health Insurance; Short and Long-Term Disability; Life and AD&D Insurance; 401(k); Company-Paid Holidays; and Paid Time Off (PTO) for vacation/personal matters.

Network Engineering Technician An Ezee Fiber Network Technician will primarily focus on configuring, installing & testing equipment. This role will include maintaining DC power systems, Active Ethernet devices & PON OLT systems. The Network Technician will also be expected to install & maintain fiber optic cabling inside the control facilities. A well-rounded technician will work with various other Ezee Fiber personnel to complete new installations on an aggressive timeline. Many of our facilities are roadside telecom cabinets, which means the work associated with this position will often be outdoors. About Ezee Fiber At Ezee Fiber, we're dedicated to providing innovative and reliable fiber optic solutions that enhance connectivity and communication. Our brand stands for excellence, cutting-edge technology, and exceptional customer service. We pride ourselves on a collaborative and dynamic work environment where creativity and technical expertise drive our success. Responsibilities: Install and configure network hardware and software Maintain and troubleshoot network infrastructure Monitor network performance and identify issues Collaborate with other IT professionals to resolve network problems Ensure network security and data privacy Document network configurations and procedures Requirements: Proven experience as a Network Technician or similar role Excellent knowledge of network hardware and software Strong problem-solving skills Ability to work independently and as part of a team Excellent communication skills Bachelor's degree in computer science or related field Pay & Benefits Competitive compensation package Health, Dental and Vision insurance 401k match Paid time off and other generous benefit programs

About Us: How many companies can say they've been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! Location/Region: National- Can be in any area in the US . 100% travel, eligible for OT. Company Car stipend $430.00 monthly. We are expanding our service team Nationally. To support our Surgical Microscopes products . What's the role? The Field Support Engineer II operates as a mobile technical specialist with significant travel requirements, installing, repairing, upgrading and performing preventative maintenance on Carl Zeiss Meditec instrumentation across multiple territories nationwide. This role requires continuous travel to customer locations throughout the United States, representing Carl Zeiss Meditec with the highest level of professionalism while achieving exceptional customer satisfaction. The position demands complete mobility and flexibility, with responsibility for all company-issued property (inventory, tools, diagnostic equipment, vehicle, etc.) while operating from various field locations in accordance with company policies. Maintains professional communication with teams, customers, management, Sales and Technical Support while working remotely from customer sites. Sound Interesting? Here's what you'll do: Mobile Service Delivery: Diagnose and repair all designated products across multiple service territories through continuous travel, including preventative maintenance, installations and upgrades per specific training, manuals and Carl Zeiss Meditec guidelines. Dynamic Territory Management: Schedule, create, verify and/or modify customer visits across extensive geographic regions, traveling continuously to assess customers' needs, which may include financial impact to practices and patients' well-being. Remote Documentation: Complete and submit field service reports on a daily basis from various customer locations according to written procedures as documented in the Field Service reference database. Travel Expense Management: Complete and submit comprehensive weekly expense reports covering extensive travel costs according to Carl Zeiss Meditec policies and procedures. Mobile Inventory Management: Maintain spare parts inventory while traveling, ensuring proper storage and transportation according to company guidelines and return specific spare parts as designated by policy from remote locations. Territory Growth Through Travel: Support revenue growth through the promotion and retention of service agreements across multiple markets through continuous customer visits. Professional Customer Interface: Interface with customers across diverse geographic locations in a professional, pleasant and calm demeanor while adapting to various regional business cultures. Mobile Training Delivery: Instruct customers on operation and maintenance of equipment at various locations throughout assigned territories. ADDITIONAL RESPONSIBILITIES: Maintains company-issued test equipment and support tools, including spare parts, while operating from mobile locations. Installation and maintenance of equipment at trade shows, conferences, and customer events requiring travel nationwide and internationally. Must conduct and present themselves in accordance with standards of professional business protocol as prescribed in the "Carl Zeiss Meditec Service Operations Guide" while representing the company across diverse geographic markets and cultural environments. Interacts with external and internal contacts across multiple time zones and regions through continuous travel. FINANCIAL IMPACT: (Optional) Works on problems of varied scope across multiple territories where analysis of situations or data requires review of diverse regional factors. Exercises judgment within defined procedures and practices to determine appropriate action while operating independently in remote locations. Significant impact on general business through expanded territory coverage and substantial impact across multiple service regions. WORKING ENVIRONMENT: (Physical surroundings) Travel Environment: Works exclusively in customer facilities, hotels, airports, and mobile settings. No fixed office location. Must adapt to varying working conditions across different customer sites, climate zones, and geographic regions. SPECIAL DEMANDS: (Describes physically uncomfortable conditions, travel requirements, heavy lifting, etc., ref. ADA) CRITICAL REQUIREMENT: This position requires Significant travel with no home office or fixed location. Continuous overnight travel is required by automobile and air across assigned territories and beyond. Must be able to travel extensively in the US and internationally for training, meetings, exhibit support, and coverage across multiple territories with no home base limitations. The FSE must be able to obtain sufficient credit to cover substantial incurred business expenses which will be reimbursed upon expense report submission and approval. The position requires continuous travel with an average of 6-8 hours driving and/or flying per day. Must have a valid driver's license and exemplary driving record. Must be comfortable with extended periods away from home and adapt to various accommodations and working conditions. On occasion, must be able to lift up to 50 pounds while navigating airports, customer sites, and various travel situations. Fifty percent of the average workday is spent standing, walking, or traveling. Must maintain flexibility for weekend and holiday travel as customer needs require. Physical stamina required for continuous travel demands and varying work environments. This job description does not state nor imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job related duties as requested by management and will also be required to meet safety-related requirements. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. Do you qualify? Minimum of three (3) years of related experience in Electronics, Fine Mechanics, Optics or Medical Field Service with demonstrated travel experience. BS in Electronics, Engineering, or Computer Technology and related fields preferred. A+ and Net+ certification preferred. Proven ability to work effectively while traveling 100% of the time with excellent adaptation skills for various environments. Ability to think through difficult customer issues and generate satisfactory customer satisfaction results while operating independently in remote locations. Must be self-directed, able to work independently with limited management oversight across multiple time zones and geographic regions. Must have excellent verbal and written communication skills for remote collaboration and diverse customer interactions. Must have strong computer skills and proficiency with mobile technology and remote access systems. Must be able to pass required training to service fine mechanics and optics. Ability to effectively service equipment while traveling continuously. Advanced project and time management skills are required for coordinating multiple territories and travel logistics. Valid passport required for international travel. SPECIAL DEMANDS: CRITICAL REQUIREMENT: This position requires Significant travel with no home office or fixed location. Continuous overnight travel is required by automobile and air across assigned territories and beyond. Must be able to travel extensively in the US and internationally for training, meetings, exhibit support, and coverage across multiple territories with no home base limitations. The FSE must be able to obtain sufficient credit to cover substantial incurred business expenses which will be reimbursed upon expense report submission and approval. The position requires continuous travel with an average of 6-8 hours driving and/or flying per day. Must have a valid driver's license and exemplary driving record. Must be comfortable with extended periods away from home and adapt to various accommodations and working conditions. On occasion, must be able to lift up to 50 pounds while navigating airports, customer sites, and various travel situations. Fifty percent of the average workday is spent standing, walking, or traveling. Must maintain flexibility for weekend and holiday travel as customer needs require. Physical stamina required for continuous travel demands and varying work environments. We have amazing benefits to support you as an employee at ZEISS! Medical Vision Dental 401k Matching Employee Assistance Programs Vacation and sick pay The list goes on! The hourly pay range for this position is $32.00 - $40.00. The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is eligible for a Performance Bonus. ZEISS is an EEO/AA/M/F/Disabled Veteran Employer Your ZEISS Recruiting Team: Tina Eilerman Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).

About Us: How many companies can say they've been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! Location/Region: National- Can be in any area in the US . 100% travel, eligible for OT. Company Car stipend $430.00 monthly. We are expanding our service team Nationally. To support our Surgical Microscopes products . What's the role? The Field Support Engineer II operates as a mobile technical specialist with significant travel requirements, installing, repairing, upgrading and performing preventative maintenance on Carl Zeiss Meditec instrumentation across multiple territories nationwide. This role requires continuous travel to customer locations throughout the United States, representing Carl Zeiss Meditec with the highest level of professionalism while achieving exceptional customer satisfaction. The position demands complete mobility and flexibility, with responsibility for all company-issued property (inventory, tools, diagnostic equipment, vehicle, etc.) while operating from various field locations in accordance with company policies. Maintains professional communication with teams, customers, management, Sales and Technical Support while working remotely from customer sites. Sound Interesting? Here's what you'll do: * Mobile Service Delivery: Diagnose and repair all designated products across multiple service territories through continuous travel, including preventative maintenance, installations and upgrades per specific training, manuals and Carl Zeiss Meditec guidelines. * Dynamic Territory Management: Schedule, create, verify and/or modify customer visits across extensive geographic regions, traveling continuously to assess customers' needs, which may include financial impact to practices and patients' well-being. * Remote Documentation: Complete and submit field service reports on a daily basis from various customer locations according to written procedures as documented in the Field Service reference database. * Travel Expense Management: Complete and submit comprehensive weekly expense reports covering extensive travel costs according to Carl Zeiss Meditec policies and procedures. * Mobile Inventory Management: Maintain spare parts inventory while traveling, ensuring proper storage and transportation according to company guidelines and return specific spare parts as designated by policy from remote locations. * Territory Growth Through Travel: Support revenue growth through the promotion and retention of service agreements across multiple markets through continuous customer visits. * Professional Customer Interface: Interface with customers across diverse geographic locations in a professional, pleasant and calm demeanor while adapting to various regional business cultures. * Mobile Training Delivery: Instruct customers on operation and maintenance of equipment at various locations throughout assigned territories. ADDITIONAL RESPONSIBILITIES: Maintains company-issued test equipment and support tools, including spare parts, while operating from mobile locations. Installation and maintenance of equipment at trade shows, conferences, and customer events requiring travel nationwide and internationally. Must conduct and present themselves in accordance with standards of professional business protocol as prescribed in the "Carl Zeiss Meditec Service Operations Guide" while representing the company across diverse geographic markets and cultural environments. Interacts with external and internal contacts across multiple time zones and regions through continuous travel. FINANCIAL IMPACT: (Optional) Works on problems of varied scope across multiple territories where analysis of situations or data requires review of diverse regional factors. Exercises judgment within defined procedures and practices to determine appropriate action while operating independently in remote locations. Significant impact on general business through expanded territory coverage and substantial impact across multiple service regions. WORKING ENVIRONMENT: (Physical surroundings) Travel Environment: Works exclusively in customer facilities, hotels, airports, and mobile settings. No fixed office location. Must adapt to varying working conditions across different customer sites, climate zones, and geographic regions. SPECIAL DEMANDS: (Describes physically uncomfortable conditions, travel requirements, heavy lifting, etc., ref. ADA) CRITICAL REQUIREMENT: This position requires Significant travel with no home office or fixed location. * Continuous overnight travel is required by automobile and air across assigned territories and beyond. * Must be able to travel extensively in the US and internationally for training, meetings, exhibit support, and coverage across multiple territories with no home base limitations. * The FSE must be able to obtain sufficient credit to cover substantial incurred business expenses which will be reimbursed upon expense report submission and approval. * The position requires continuous travel with an average of 6-8 hours driving and/or flying per day. Must have a valid driver's license and exemplary driving record. * Must be comfortable with extended periods away from home and adapt to various accommodations and working conditions. * On occasion, must be able to lift up to 50 pounds while navigating airports, customer sites, and various travel situations. * Fifty percent of the average workday is spent standing, walking, or traveling. * Must maintain flexibility for weekend and holiday travel as customer needs require. * Physical stamina required for continuous travel demands and varying work environments. This job description does not state nor imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job related duties as requested by management and will also be required to meet safety-related requirements. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. Do you qualify? * Minimum of three (3) years of related experience in Electronics, Fine Mechanics, Optics or Medical Field Service with demonstrated travel experience. * BS in Electronics, Engineering, or Computer Technology and related fields preferred. * A+ and Net+ certification preferred. * Proven ability to work effectively while traveling 100% of the time with excellent adaptation skills for various environments. * Ability to think through difficult customer issues and generate satisfactory customer satisfaction results while operating independently in remote locations. * Must be self-directed, able to work independently with limited management oversight across multiple time zones and geographic regions. * Must have excellent verbal and written communication skills for remote collaboration and diverse customer interactions. * Must have strong computer skills and proficiency with mobile technology and remote access systems. * Must be able to pass required training to service fine mechanics and optics. Ability to effectively service equipment while traveling continuously. * Advanced project and time management skills are required for coordinating multiple territories and travel logistics. * Valid passport required for international travel. SPECIAL DEMANDS: CRITICAL REQUIREMENT: This position requires Significant travel with no home office or fixed location. * Continuous overnight travel is required by automobile and air across assigned territories and beyond. * Must be able to travel extensively in the US and internationally for training, meetings, exhibit support, and coverage across multiple territories with no home base limitations. * The FSE must be able to obtain sufficient credit to cover substantial incurred business expenses which will be reimbursed upon expense report submission and approval. * The position requires continuous travel with an average of 6-8 hours driving and/or flying per day. Must have a valid driver's license and exemplary driving record. * Must be comfortable with extended periods away from home and adapt to various accommodations and working conditions. * On occasion, must be able to lift up to 50 pounds while navigating airports, customer sites, and various travel situations. * Fifty percent of the average workday is spent standing, walking, or traveling. * Must maintain flexibility for weekend and holiday travel as customer needs require. * Physical stamina required for continuous travel demands and varying work environments. We have amazing benefits to support you as an employee at ZEISS! * Medical * Vision * Dental * 401k Matching * Employee Assistance Programs * Vacation and sick pay * The list goes on! The hourly pay range for this position is $32.00 - $40.00. * The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is eligible for a Performance Bonus. ZEISS is an EEO/AA/M/F/Disabled Veteran Employer Your ZEISS Recruiting Team: Tina Eilerman Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Meta is looking for a Network Deployment & Support Engineer who will be responsible for the deployment and support of one of the world's largest and most complex networks. As a member of this team, you will have a unique opportunity to be involved in projects related to implementation & scaling of the optical network at Meta. This candidate is an engineer who can work in a fast-paced environment and with a constantly evolving network. This team is responsible for planning and executing network migrations for one of the world's largest backbone and edge networks. As a Network Deployment Engineer, you are not afraid to propose new ideas, gather constructive feedback from others, and push forward to make these ideas a reality. Minimum Qualifications * Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta * Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience * 5+ years of IP networking experience with deploying, migrating and supporting service providers, data center, and/or enterprise network infrastructure * Experience configuring and troubleshooting IP routing/switching technologies and protocols including TCP/IP, BGP, ISIS, MPLS, RSVP and SDN * Experience coordinating and executing hardware installation and configuration * Hands-on experience with enterprise and carrier class routing, switching, and optical transport platforms * Knowledge of data center design and operational best practices * Experience with Linux OS/networking * Experience analyzing situations and utilizing problem solving experiences under pressure * Proven experience executing network deployment and/or migration projects Preferred Qualifications * Network certifications such as CCIE, CCNP, JNCIE, JNCIP * Knowledge of various scripting languages * Experience with process improvement and systems development, leveraging automation to streamline repetitive workflows Responsibilities * Deploy, migrate, and support network infrastructure, including data center networks, backbone networks, and edge networks * Troubleshoot and resolve complex network issues, collaborate as needed to ensure timely resolution * Work cross-functionally with project management, network engineering to generate implementation plans including Method of Procedure (MOP) and Bill of Materials (BOM), Engineering Design Packages (EDP) and Scope of Works (SOW) * Provide technical leadership and guidance during network deployment and migration activities in our data centers and POPs, including in the areas of facility power, cooling, rack layout and cable management, physical equipment installation, network equipment configuration, testing and handoff for production traffic * Drive problem management initiatives to solve complex issues that span multiple organizations. Initiatives exist globally across technical infrastructure reliability, policy, security, compliance, and business strategy * Help drive and align on workflow management tool requirements - efficiency and automation roadmaps * Manage key vendor relationships including contract negotiations, pricing, and evaluation of current and potential partnerships * Manage partner engineering team relationships to enable the team(s) to effectively meet business needs * Develop and maintain technical documentation for network infrastructure and services * Provide input to the scaling and evolution of the team to meet the projected network demands * 10% to 30% of travel About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.

Full-time Description Novate Solutions, Inc. is an Industrial Technology Services firm with 20+ years of providing professional engineering design, turnkey project implementation, and support services for the technology that runs industrial production facilities. Our clients are large scale industrial facilities that rely on us for our expertise and high-quality implementation of process control systems, information software, instrumentation, industrial networks, SCADA/BMS, measurement, inspection, motion, and state-of-the-art Industry 4.0 technologies Under limited supervision, the primary purpose of the Field Support Engineer role is to deliver an exceptional level of customer service for all assigned projects and support tasks in a timely and professional manner. As a client facing individual, understands the key significance of their role in the company and how their ability to be the constant professional, even while under time constraints and pressure, is of the utmost importance to company's core values. This role also plays a key part in supporting other team members to achieve overall company goals and initiatives. To be successful in this role, the ideal individual must: Effective communicator both verbally and in writing. Self-starter and highly motivated Well organized with exceptional time management skills Critical thinking skill and hands-on problem solver Responsibilities: Ensure compliance with Novate and client safety standards and regulations Deliver consistent results and create collaborative client relationships. Provide effective communications for remote support for client applications through phone / email / text / Teams Provide effective communications for onsite support for client applications as required Through holistic review of application, execute effective root cause analysis and safely troubleshoot industrial electrical and electronic equipment such as PLCs, HMI, I/O, VFDs and instrumentation from a range of manufacturers (Rockwell, ABB, Schneider, Siemens, etc.) Commission and troubleshoot 4-20mA, RS(EISpeA)-485/422, DeviceNet, Ethernet (Modbus TCP / EtherNet/IP) and other low voltage networks Safely evaluate 120Vac to 480Vac power circuits used to operate industrial equipment. Establish communications and troubleshoot PLC / PAC logic and programs when required. Document accurate field records of root cause analysis and work performed in ticket portal Plan client service requests - identify equipment / materials required in advance, any training that might be required, request pertinent documentation to be prepared before arriving onsite Repair or replace faulty equipment as funding is approved by client Identification and documentation of production reliability improvements or safety concerns for client review Preventive/corrective scheduled maintenance for automation and control systems for IMS support customers Requirements Minimum of five (5) years of industrial control systems or automation experience. Programming experience in FT View ME / SE, AVEVA Wonderware, Ignition Vision / Perspective or another HMI/SCADA environment (highly desirable). Hands-on experience with supporting control system components (PLC, HMI, VFD, etc.) Demonstrate basic knowledge of Rockwell Logix 500 / 5000 Programming Demonstrate basic knowledge of industrial OT networking concepts (static IP, subnets, etc.) Good people and communications skills in order to interact with other fellow technicians, clients, and management. Ability to troubleshoot and solve problems quickly and under pressure. Ability to execute small controls projects independently Familiar with PPE equipment required for troubleshooting industrial control systems Ability to complete all work in a timely manner with little or no direction. Understand mechanical and electrical concepts, and relationships with controls systems The ability to work in a fast-paced work environment with the ability to think fast and solve on the job problems. Ability to multi-task and keep multiple support requests / projects moving forward effectively with management direction on prioritization Familiar with Microsoft Windows based platforms Ability to occasionally be incorporated into work after hours Ability to type 35 + WPM Education: Associate degree in a technology field (Engineering technology, Electronics technology, etc.) or equivalent combination of education and industry experience. License/Certifications: Valid CA driver's license Competencies: Customer/Client Focus Initiative Organizational Skills Problem Solving/Analysis Technical Capacity - strong troubleshooting and analytical skills Physical Demands: The ability to lift up to 75 pounds with frequent standing, walking, bending, kneeling, stooping, crouching and crawling into confined spaces that may be elevated or below ground level. Travel Requirement: Ability to travel frequently locally and out of state when necessary. Travel up to 25%. Typical site support is scheduled in advance, occasional immediate deployment to client sites may be required Work Authorization/Security Clearance: Ability to pass US Federal, State and Local security level background check. (US, DHS/FBI/DoD) required. Position Ladder The Field Support Engineer, l is the Entry to mid-career role in the engineering professions. The Field Support Engineer, l is looking to grow professionally, obtain additional skills and become a deeper expert within the field support engineering space. Field Support Director Field Support Manager Senior Field Support Engineer II Senior Field Support Engineer I Field Support Engineer IV Field Support Engineer III Field Support Engineer II Field Support Engineer I Salary Description $100,000 - $130,000 per year

Samsung SDS America (SDSA), the IT and innovation hub of Samsung, delivers innovative cloud, AI, digital logistics, cybersecurity, and enterprise solutions to transform the way businesses work and operate. We serve Fortune 500 companies across industries and are driving digital transformation with cutting-edge technologies and trusted services. We are redefining enterprise connectivity by building secure, scalable, and high-performing networks that power innovation across corporate offices, campuses, and remote sites. As a Network Engineer Tech Lead at our research campus in Mountain View, CA, you will be at the forefront of architecting modern network solutions that keep our teams connected and our business moving forward. This role is perfect for an Engineer who thrives on solving complex challenges, leading large-scale projects, and ensuring seamless integration across diverse technologies. You'll design and optimize network infrastructures, implement cutting-edge security standards, and mentor the next generation of network professionals-all while collaborating with cross-functional teams to deliver resilient, enterprise-grade connectivity. As the Network Engineer Tech Lead, you will be focusing on these key responsibilities: * Enterprise Network Design & Implementation: Architect and deploy secure, scalable wireless and wired networks across corporate offices, campuses, and remote sites, including site surveys, AP/controller configuration, and performance optimization. * Security & Compliance: Establish and enforce network security standards (WPA3, 802.1X, RADIUS), ensure compliance with industry regulations (PCI-DSS, HIPAA), and proactively detect and mitigate threats such as rogue APs. * Project & Team Mentorship: Drive large-scale network initiatives (upgrades, redesigns, new deployments), collaborate across IT teams for seamless integration, and mentor engineers while maintaining documentation and operational readiness. Location: This is a 100% onsite role in Mountain View, CA. Responsibilities: * Design and architect scalable, secure, and high-performing networks for enterprise corporate offices, campuses, and remote sites. * Conduct wireless site surveys (predictive and physical) using tools like Ekahau or AirMagnet. * Oversee the installation, configuration, and tuning of wireless access points (APs), controllers, routers, switches and related infrastructure (e.g., Aruba, Cisco). * Develop and implement Wi-Fi security standards, including WPA3, 802.1X, RADIUS integration, and rogue AP detection. * Monitor network performance, capacity, and usage to identify and resolve coverage issues and bottlenecks. * Collaborate with other network, security, and application teams to ensure seamless connectivity and integration. * Lead or support large-scale projects, including upgrades, redesigns, and new deployments. * Expert understanding of Layer 2/Layer 3 networking. * Maintain and update documentation: network diagrams, SOPs, and topology maps. * Provide mentorship to junior network engineers and assist with technical training initiatives. * Ensure compliance with organizational policies and industry standards (e.g., PCI-DSS, HIPAA). * Participate in on-call rotation and respond to critical outages or performance incidents. * Business travel: 5% domestic.