Technical support engineer jobs in Waldorf, MD - 4,711 jobs
All
Technical Support Engineer
Deployment Engineer
Technical Specialist
Solutions Engineer
Systems Engineer
Information Technology Professional
Help Desk Supervisor
Information Technology Administrator
Technical Support Specialist
Data Center Technician
Information Technology Technician
Support Analyst
Support Specialist
Configuration Technician
Technical Associate
Technical Specialist (Reston R271)
Apple 4.8
Technical support engineer job in Reston, VA
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Technical Specialist, you offer technicalsupport and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
**Description**
Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
Demonstrate technical expertise of Apple products and services.
Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
Navigate customer service issues with care and strong interpersonal skills.
Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
Work in a fast-paced environment and balance multiple tasks at the same time.
Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
Be trusted with sensitive or confidential information, keeping with Apple's core values.
Be curious and open to learning from others and helping each other grow.
### Place of Work
On-site
### Requisition ID
Retail3
### Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
### Application Link
*********************************
$100k-133k yearly est. 1d ago
Looking for a job?
Let Zippia find it for you.
Data Center Controls Tech, Deployment
Amazon Web Services, Inc. 4.7
Technical support engineer job in Herndon, VA
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for!
The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation.
Key job responsibilities
Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems.
Mentor and train Facilities team members on operation and control of the BMS and EPMS systems.
Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations
Manage small to medium size projects and programs.
Perform point to point checkouts between field devices and controllers.
Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers.
Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers.
Installation, replacement, configuration, and calibration of sensors.
Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers.
Supervise low voltage electrical contractors who performing wiring and installation of field devices in compliance with AWS requirements.
Commissioning and systems level testing support.
Create red-lined drawings and documentation of systems.
Follow change management process to generate work requests and method of procedures.
Participate in Factory witnessed tests at vendor's or panel builder's facility.
Perform other tasks as assigned by manager.
Recommend design improvements based on consultation with users and system operation.
Perform root cause analysis during testing and commissioning.
Ensure all personnel on site utilize proper safety methodology.
Work on-call and a rotating schedule when required and respond to after-hours emergencies.
Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks.
Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review.
Physical Requirements:
Walk jobsites in uneven terrain and work at heights and from ladders.
Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl.
On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS - Basic Qualifications:
- Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience.
- Minimum one year of experience working with computer components and operating systems.
- Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems.
PREFERRED QUALIFICATIONS - Preferred Qualifications:
- Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals.
- One-year experience working in a Data Center or mission critical environment.
- Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.
- International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification.
- Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,700/year in our lowest geographic market up to $138,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
$35k-48k yearly est. 1d ago
Help Desk Supervisor/Sr. User Trainer
Centurion 4.7
Technical support engineer job in Washington, DC
Centurion is looking to hire a Help Desk Supervisor/Sr. User Trainer to work ONSITE at the one of federal clients in Washington, DC.
We are looking for on-site technical resource/support in making visually appealing and data accurate updates to a public facing website. Quick learner who is willing to learn new data management systems in order to provide high-level support, as well as day-to-day management in conjunction with job requirements.
Primary Responsibilities:
Provide on-site technical resource/support who should be comfortable with making visually appealing and data-accurate updates to a public facing website.
Quick learner who is willing to learn new data management systems in order to provide high-level support, as well as day-to-day management.
Create, modify and run daily, weekly, monthly and quarterly reports, as requested.
Provide technicalsupport to new and current users of the internal database system.
Assist in testing database functionality following upgrades or fixes.
Make updates to website based on specific data points at regular intervals.
Provide technicalsupport to office staff as necessary, to include interaction with Department technical staff, ordinary maintenance of office technical equipment, and routine troubleshooting.
Candidate should be mindful of principles of cybersecurity, data protection, and privacy in all work assignments.
Basic Qualifications:
Excellent written and oral communication skills.
Strong skills in commonly used software, such as Microsoft Office Suite with emphasis on Excel, Word and PowerPoint.
Experience using Drupal, TEAMS or TEAMS Apps.
Experience with SharePoint (Administrative Role)
Bachelor's degree (or equivalent) and 2+ years of experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users, is preferred.
At least one year teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications preferred.
Must have hands-on familiarity with the network, telecommunications, and operating systems
environment of the applications being supported.
Should be an expert user of the Government's word processing, spreadsheet, and email systems.
Must be a U.S. Citizen and able to obtain a Public Trust clearance.
Preferred Qualifications:
Experience working in a Government and/or Litigation Support environment in conjunction with basic qualifications, preferred.
Undergraduate degree valued.
Prior supervisory experience strongly preferred.
Experience with DOJ office automation environments extremely helpful.
Knowledge of Government's IT environment, including office automation networks, PC and server based applications preferred.
Experience using payroll systems, and financial management systems a plus.
At least one year of experience in automated litigation support preferred.
$66k-87k yearly est. 1d ago
Information Technology Professional (IT Support) (Washington)
Us Navy 4.0
Technical support engineer job in Washington, DC
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.
Want to start your journey with the Navy?
Apply Now
Enlisted None
What to Expect
Information Systems Technician
More Information
Responsibilities
Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:
INFORMATION SYSTEMS TECHNICIAN (IT)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Ensuring the proper security and handling of communications materials, systems and equipment
Performing diagnostics and data recovery operations and maintaining logs
INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Performing diagnostics and data recovery operations, and maintain logs
Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
Operating and maintaining testing and auxiliary equipment
Ensuring the proper security and handling of communications materials, systems and equipment
Work Environment
As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers.
Training & Advancement
Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including:
Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation.
After A School, Information Systems Technician Submarines (ITS) will also attend submarine training:
Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS).
After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance.
Advanced Training
Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security.
Education Opportunities
Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician.
Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens.
IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength.
ITS applicants must be willing to serve aboard submarines.
General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before .
Part-Time Opportunities
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes.
For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met.
For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again.
For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
Compare Navy Careers
See how a career as an Information Systems Technician compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
$59k-85k yearly est. 1d ago
Microsoft Certified Technology Specialist (MECM) - DHS Federal Law EnforcementTraining Center (FLETC)
ITC Federal, Inc. 4.7
Technical support engineer job in Fairfax, VA
Microsoft Certified Technology Specialist (MECM) - DHS Federal Law Enforcement Training Center (FLETC) ID 2025-1444 Remote No
JOB TITLE: Microsoft Certified Technology Specialist - MECM
GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC)
POSITION INFORMATION: Full-Time Position
LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal.
POSITION TIMING: Contingent on Contract Award
ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.
Program Overview:
The Federal Law Enforcement Training Centers (FLETC), part of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad.
Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on secure, stable, and modern IT infrastructure.
This program delivers comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) that ensure reliable and efficient IT performance across all FLETC locations. The Microsoft Certified Technology Specialist (MECM) will play a key role in deploying, managing, and maintaining endpoint systems critical to FLETC's operational success.
Position Summary:
The Microsoft Certified Technology Specialist - MECM will support enterprise-level endpoint management operations, ensuring effective deployment, administration, and maintenance of Microsoft System Center Configuration Manager (SCCM/MECM) environments across multiple PCs and servers. This position is ideal for an experienced IT professional with strong technical expertise in Windows systems administration, software deployment, and endpoint configuration management.
The specialist will also contribute to the planning, configuration, and enhancement of MECM systems to meet evolving DHS and FLETC requirements. Experience managing Apple systems through MECM is preferred but not required.
Responsibilities
RESPONSIBILITIES:
Administer, deploy, and maintain Microsoft Endpoint Configuration Manager (MECM) across a medium-to-large enterprise environment supporting multiple Windows-based systems.
Plan, configure, and implement MECM site systems, distribution points, and management points to ensure secure, scalable, and efficient operation.
Manage operating system deployment (OSD), software distribution, and patch management processes using MECM.
Develop and maintain automation scripts and documentation to streamline configuration and deployment processes.
Collaborate with system administrators, engineers, and security personnel to ensure MECM compliance with DHS and FLETC policies and standards.
Troubleshoot and resolve issues related to MECM infrastructure, client communication, and software deployments.
Provide technical input for enterprise imaging, endpoint lifecycle management, and software standardization efforts.
(Preferred) Support Apple device management within MECM where applicable.
Qualifications
REQUIRED:
Minimum of 3 years of experience in a medium-to-large enterprise environment supporting multiple Windows PCs and servers.
Microsoft Certified Technology Specialist (MCTS) certification or equivalent in MECM/SCCM administration.
Proven proficiency in administering and deploying Microsoft System Center Configuration Manager and associated site systems.
Strong understanding of Windows-based operating systems, system deployment, and configuration management.
Excellent troubleshooting and analytical skills with attention to detail.
Ability to obtain and maintain a USCIS Public Trust clearance.
DESIRED:
Experience managing Apple devices within MECM or other enterprise management platforms.
Familiarity with PowerShell scripting, Active Directory, and Group Policy management.
ITIL certification or experience applying IT service management principles.
Strong documentation, communication, and customer service skills.
WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment.
ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
$78k-104k yearly est. 4d ago
Principal Cloud Solutions Engineer, Integration
Ll Oefentherapie
Technical support engineer job in Washington, DC
United States
Job Identification 313489
Job Category Pre Sales
Posting Date 12/16/2025, 03:30 PM
Job Type Regular Employee
require a security clearance? No
Years 6 to 10+ years
Additional Info Visa / work permit sponsorship is not available for this position
Applicants are required to read, write, and speak the following languages English
Job Description
Partners with customers, sales, engineering and product teams to design, demonstrate and deploy Oracle Cloud architectures that address customer business problems. Drives Oracle Cloud customer consumption by accelerating the adoption of Oracle cloud services including discovery, design and deployment.
Responsibilities
Engages with strategic customers, builds leadership relationships at multiple levels within organizations in order to design and implement solutions. Works directly with customers to gather requirements, develop architectures and translates business needs into solutions. May implement solutions and ensure successful deployments through code development and scripting. Displays product/application understanding through highly customized presentation demonstrations to customers, and at conferences, and events. Supports customer from Proof of Concept (POC) through production deployment of services via resource configuration, planning, and customer education/training. Creates and distributes technical assets (white papers, solution code, blog posts, and video demonstrations). Serves as a leading contributor for customers and sales on technical cloud solutions and customer success. Identifies gaps and enhancements to influence engineering roadmaps for customer driven features. Leading contributor, may provide direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. May interact with C level. Maintains expertise by staying current on emerging technologies.
Qualifications
Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $113,100 to $185,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 70/30.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
About Us
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Request a referral from an Oracle employee.
#J-18808-Ljbffr
$113.1k-185.1k yearly 1d ago
Advanced Technical Support, Blue Planet Portfolio Specialist
Ciena 4.9
Technical support engineer job in Severn, MD
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.
Are you ready to elevate your career with cutting-edge software and a team of industry professionals? Blue Planet, a division of Ciena, is seeking a talented Blue Planet Portfolio SupportEngineer to join our Advance TechnicalSupport Team. This mid-entry level role offers the opportunity to work closely with Customers, Blue Planet Solution Experts, Global Engineering Community, R&D Engineering, and PLM teams to support applications integrated into Blue Planet products and platforms.
How You Will Contribute:
Provide technicalsupport to customers using the Blue Planet Software Portfolio, troubleshooting and resolving software and system-related issues.
Collaborate with cross-functional teams, including Blue Planet Solution Experts, Global Engineering Community, and R&D Engineering, to identify and resolve product bugs and issues.
Maintain high levels of customer satisfaction through effective communication and prompt issue resolution.
Develop workarounds to address functionality shortcomings and minimize customer dissatisfaction.
Assist with multi-product interoperability issues between Blue Planet products or third-party software/equipment.
Provide valuable feedback to account, PLM, and R&D teams to improve product functionality in future releases.
Advocate for customers within Ciena and represent Ciena effectively to customers.
The Must Haves:
Bachelor's degree in network engineering, systems engineering, computer science, or a related field, or equivalent work experience.
Multitasking and adaptability to shifting priorities and market demands.
Exceptional presentation and communication skills.
Strong organizational skills to balance and prioritize case load effectively.
Proficiency in documenting cases with relevant information and time tracking.
Self-motivated with excellent time management skills and the ability to work independently.
Excellent customer service interaction skills, particularly in high-pressure situations.
Nice to Haves:
Expertise in virtualization environments such as VMware ESXi, KVM, and XEN.
Experience with Linux/Unix operating systems and networking technologies/protocols, including Ethernet/MEF, MPLS, IP, VPNs, TCP, UDP, IGP (ISIS, OSPF), BGP, L2/L3 VPN, SNMP, Syslog, ICMP, and SSH.
Proficiency in Python and Shell scripting.
Familiarity with databases such as PostgreSQL, MySQL, ClickHouse, or graph databases (e.g., Neo4j).
Understanding of Docker, microservices, Open vSwitch, Kubernetes, and cloud-based technologies.
Experience with monitoring tools like Nagios and Grafana.
Knowledge of CRMs (e.g., Salesforce or other ticketing systems) and source control systems (e.g., SVN, GitHub).
Certifications such as CCNA, AWS, Google Cloud, or similar qualifications.
#LI-BS1
Pay Range:
The annual pay range for this position in Canada is C$67100 - C$107300.
The annual pay range for this position in US is $65500 - $104700.
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
$65.5k-104.7k yearly 2d ago
Mid-Level Systems Engineer
Leidos 4.7
Technical support engineer job in Bethesda, MD
Leidos National Security Sector combines technology-enabled services and mission software capabilities in the areas of cyber, logistics, security operations, and decision analytics to support our defense and intel customers' mission to defend against evolving threats around the world. Our team's focus is to ensure our customers have the right tools, technologies, and tactics to keep pace with an ever-evolving security landscape and succeed in their pursuit to protect people and critical assets.
The Intelligence Production Solutions Division (IPSD), part of the Decision Advantage Solutions Business Area, is currently seeking a Mid-Level Systems Engineer for the Chinook Program. As part of a highly skilled team, you will play a critical role in delivering geospatial intelligence (GEOINT) capabilities through innovative systems engineering practices, directly supporting the Customer's mission to provide timely, relevant, and accurate intelligence to national decision-makers and warfighters.
Position may be performed in the following locations below. Please note Gaithersburg, MD is the program's primary work location.
Gaithersburg, MD
Alexandria, VA
Chantilly, VA
Aurora, CO
St. Louis, MO
Tucson, AZ
Clearance Level Required:
Top Secret with SCI eligibility and able to obtain a Polygraph.
Primary Responsibilities:
Support system architecture design, requirements development, integration planning, and configuration management.
Provide engineering expertise for mission systems across the full system lifecycle from concept through deployment and sustainment.
Collaborate with stakeholders across the Customer's and contractor teams to ensure interoperability, scalability, and mission alignment.
Evaluate and recommend tools, techniques, and processes for system development and integration.
Develop and maintain technical documentation, including system interface control documents (ICDs), and engineering reports.
Participate in technical reviews, readiness assessments, and milestone events.
Conduct analysis of system performance and provide recommendations for optimization.
Basic Qualifications:
US citizenship is required per contract.
Bachelor's degree in Systems Engineering, Computer Science, or related field and 4-8 years of prior relevant experience or Master's with 2-6 years of prior relevant experience.
Strong understanding of systems engineering principles, including requirements management, integration & test, and configuration control.
Familiarity with Model-Based Systems Engineering (MBSE) tools and methodologies (e.g., Cameo, Sysml).
Experience working in a DoD or Intelligence Community (IC) environment.
Proficiency with Atlassian tools (JIRA, Confluence), Microsoft Office Suite, and collaboration platforms.
Excellent written and verbal communication skills.
Preferred Qualifications:
Systems Engineering Professional (SEP), INCOSE, CISSP, Security+ certification, or similar credentials.
Experience supporting the Customer's programs or working with the GEOINT lifecycle.
Knowledge of cloud-based architectures (AWS, C2S) and DevSecOps environments.
Familiarity with Agile and SAFe methodologies.
Experience supporting GEOINT missions.
At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail.
Original Posting:
November 21, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
$87,100.00 - $157,450.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ***************
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ************************************
Securing Your Data
Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at *****************************.
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
#J-18808-Ljbffr
$87.1k-157.5k yearly 3d ago
Patent Prosecution Attorney - Software & Tech
Vanguard-Ip
Technical support engineer job in Washington, DC
A mid-sized patent law firm located in Washington, DC, is seeking candidates with prior experience in patent prosecution and a relevant degree. The ideal applicant will have a USPTO Reg. No. and competencies in software technologies like cloud and AI. This firm, specialized in IP placements, offers a unique understanding of technical needs and candidates' career aspirations, ensuring a supportive recruitment experience. Candidates are encouraged to apply confidentially for this exciting opportunity in patent law.
#J-18808-Ljbffr
$74k-106k yearly est. 1d ago
Forward Deployed Engineer, Gov
Openai 4.2
Technical support engineer job in Washington, DC
About the team
The OpenAI for Government team is a dynamic, mission-driven group leveraging frontier AI to transform how governments achieve their missions. Our team works to empower public servants with secure, compliant AI tools (e.g., ChatGPT Enterprise, ChatGPT Gov) and mission-aligned deployments that meet government technical requirements with strong reliability and safety.
About the role
Forward Deployed Engineers (FDEs) lead complex deployments of frontier models in production. You will embed with our most strategic government and public sector customers-where model performance matters, delivery is urgent, and ambiguity is the default. You'll map their problems, structure delivery, and ship fast. This includes scoping, sequencing, and building full-stack solutions that create measurable value, while driving clarity across internal and external teams.
You will work directly with defense, intelligence, and federal stakeholders as their technical thought partner, guiding adoption, maximizing mission impact, and ensuring successful deployments at scale. Along the way, you'll identify reusable patterns, codify best practices, and share field signal that influences OpenAI's roadmap.
This role is based in Washington DC, Seattle or San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required, including on-site work with customers.
In this role you will
Own technical delivery across multiple government deployments, from first prototype to stable production.
Deeply embed with public sector customers to design and build novel applications powered by OpenAI models.
Enable successful deployments across customer environments by delivering observable systems spanning infrastructure through applications.
Prototype and build full-stack systems using Python, JavaScript, or comparable stacks that deliver real mission impact.
Proactively guide customers on maximizing business and operational value from their applications.
Forge and manage relationships with customer leadership and stakeholders, ensuring successful deployment and scale.
Scope work, sequence delivery, and remove blockers early-making trade-offs between scope, speed, and quality.
Contribute directly in the code when clarity or momentum depends on it.
Codify working patterns into tools, playbooks, or building blocks others can use.
Share field feedback with Research and Product to influence model and product development.
Keep teams moving through clarity, judgment, and consistent follow-through.
You might thrive in this role if you
Bring 5+ years of engineering or technical deployment experience, ideally in customer-facing or government environments.
Active TS/SCI clearance or equivalent
Have scoped and delivered complex systems in fast-moving or ambiguous contexts.
Write and review production-grade code across frontend and backend, using Python, JavaScript, or similar stacks.
Are familiar with cloud deployment models (Azure, AWS), Kubernetes, Terraform, and related infrastructure.
Have experience building or deploying systems powered by LLMs or generative models, and understand how model behavior affects product experience.
Simplify complexity, make fast, sound decisions under pressure, and communicate clearly across technical and non-technical audiences.
Spot risks early, adjust without slowing down, and model calm judgment when stakes are high.
Are humble, collaborative, and eager to help others with empathy.
Operate with high horsepower, thrive in dynamic environments, and can ruthlessly prioritize across multiple projects.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI's Aff…
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
#J-18808-Ljbffr
About the job Technology (IT) Associate Attorney $260,000-$390,000 Annually (Tech Transactions
Salary range of $260,000-$390,000 based on year classification.
Technology Transaction - IT - Associate Experience: Minimum of 3 years IT with Large National Firm. (Maximum 6 years attorney experience please)
One of the Nation's Top Law Firms
Lateral candidates only please, those coming directly from another LARGE FIRM Currently practicing in this same practice group.
Prestige Firm only looking for the best of the best. School Transcripts will be required for consideration
JD Education Required
Top Tier National Law Firm, Technology Transactions Group offers the opportunity for self-motivated and entrepreneurial individuals with a strong interest in technology companies at all stages of growth to help build and grow an established and dynamic national practice. Your work will focus primarily on structuring, drafting, and negotiating a variety of intellectual property and commercial transactions as well as intellectual property aspects of mergers and acquisitions, public offerings, financings, and other multidisciplinary transactions. If you want a career focused on intellectual property and commercial transactions and have 3-6 years of experience, .
*No more than 6 years attorney experience please
Associates will primarily work on structuring, drafting, and negotiating a variety of intellectual property and commercial transactions, including license, service, development, distribution, and partnering agreements. Associates will also work on the intellectual property aspects of mergers and acquisitions, public offerings, financings, and other multidisciplinary transactions.
This is an excellent opportunity for self-motivated and entrepreneurial individuals with a strong interest in technology companies at all stages of growth to help build and grow an established and dynamic national practice group.
A technical or science background is beneficial, but not required. Candidates must have experience in intellectual property transactions and a strong interest in a career focused on intellectual property and commercial transactions. Superior academic credentials, excellent verbal, written and interpersonal skills also required.
Preference for position to be filled in Palo Alto, San Francisco, Seattle, Austin, Boston, or Washington, D.C.
Compensation and Benefits
Salary range of $260,000 $390,000, based on year classification.
Discretionary merit bonuses may also be awarded.
Our benefits include:
In-home and center-based back-up childcare
Tutoring and college coach for older children
Health Savings Accounts with firm contribution
Flexible spending accounts
401(k) retirement plan
Pretax commuter and parking benefits
Basic and supplemental life insurance
Short and long-term disability
Voluntary long term care insurance
Voluntary critical illness, hospitalization, and accident insurance
Voluntary ID theft protection
Voluntary pet insurance
Medicare consulting
Firm-paid CLE, bar review fees, and bar dues
Please apply with updated resume showing relevant similar experience with LARGE law firm
Or email resume to *******************************
Job Type: Full-time
Pay: $365,000.00 - $435,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Day shift
Monday to Friday
Work Location: In person
$58k-93k yearly est. 1d ago
Lead Technology Support Engineer
Capital Bank Md 4.3
Technical support engineer job in Rockville, MD
About Us
Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.
Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.
Position Purpose
The Lead Technology SupportEngineer is responsible for overseeing the operations and performance of the IT service desk team within the Bank. This role involves managing the day-to-day activities of the service desk, ensuring efficient and effective resolution of technical issues, and delivering exceptional customer service to end users. The Lead Technology SupportEngineer is also responsible for developing and implementing IT service desk strategies, policies, and procedures to enhance service delivery.
Position Responsibilities
Team Management:
Lead and supervise the team of service desk supportengineers, providing guidance, support, and coaching.
Set performance goals and conduct regular performance evaluations.
Foster a positive work environment that encourages collaboration and continuous improvement.
Manage resource allocation, workload distribution, and scheduling to ensure optimal service desk coverage.
Service Desk Operations:
Oversee the day-to-day operations of the service desk, ensuring timely response and resolution of IT issues.
Monitor service desk metrics and KPIs to evaluate performance and identify areas for improvement.
Coordinate with other IT teams to resolve complex technical issues and escalate problems when necessary.
Maintain knowledge base and documentation of common issues and solutions for efficient problem resolution.
Identify trends; Evaluate, recommend, and implement new technologies in support of business and IT objectives.
Customer Service:
Promote a customer-centric approach within the service desk team, focusing on delivering excellent customer service.
Ensure timely and effective communication with end users regarding the status and progress of their IT requests.
Handle escalations and customer complaints, working to resolve issues and provide satisfactory solutions.
Identify trends in user feedback and implement proactive measures to improve customer satisfaction.
Continuous Improvement:
Regularly assess service desk processes, tools, and technologies to identify opportunities for improvement.
Stay up-to-date with industry best practices and emerging trends in IT service management.
Implement service desk enhancements and initiatives to optimize efficiency and service quality.
Provide recommendations to senior management on service desk improvements, including staffing, training, and technology upgrades.
Reporting and Analysis:
Prepare and present regular reports on service desk performance, including ticket volumes, response times, and customer satisfaction.
Analyze data and metrics to identify patterns, trends, and areas requiring attention.
Use insights from data analysis to drive process improvements and operational efficiency.
Coordination of new employee onboarding including account creation and laptop imaging.
Assist with management and administer systems to track business assets.
Manage the hardware lifecycle to meet business requirements within budget.
Assist with and support the use of technology for conferences both physical and virtual.
Administer the service management systems.
Required to be on-call as needed for emergency situations.
Other responsibilities and duties, as assigned.
Minimum Education & Experience Required
A minimum of 5 years' experience in related field.
A minimum of 3 years' managerial experience.
Bachelor's degree in Computer Science or related field; Or equivalent combination of education, skills, and experience.
Experience in infrastructure development or support including developing and managing to budgets.
Experience with LAN/WAN networks, Internet technologies such as DNS, system helpdesks, PC support functions and technology infrastructure operations.
Experience supporting or managing business critical processes and components, including Financial Systems, Microsoft Enterprise Applications, Active Directory, VoIP, and Disaster Recovery.
Experience implementing or using service desk management software tools to manage and provide accountability to the organization.
Experience with ITIL management best practices.
Experience with Azure, Office 365, network and system monitoring, VPN (client and site to site)
Technical Knowledge and Skills
Ability to guide others in resolving complex issues of significance to the organization.
Exceptional organizational, project planning, and time management skills.
Ability to inform, educate and influence supervisors and employees to support technology goals and objectives.
Proven track record of developing and/or implementing standard service desk practices and procedures.
Ability to work independently with minimal supervision and in a team setting, and across external and internal stakeholder groups.
Excellent verbal and written communication skills; Strong attention to detail, with a keen focus on quality.
Strong analytical skills.
Comfort with multi-tasking.
Familiar with customer support and technology.
Other
Ability to travel to various bank locations as needed.
Compensation
Base Salary Range: $95,000 - $125,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description.
Additional Compensation: This role will include a yearly annual target bonus based on individual performance.
Working Arrangements
This opportunity offers the flexibility to work in a hybrid working environment within our Rockville, MD office.
Why Join Us?
Join a growing company with a culture that fosters an entrepreneurial spirit
Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more!
Company Contributions to your 401k - Regardless of your contribution
Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more!
Generous Paid Time Off and Paid Holidays.
Supporting Businesses. Helping People. Strengthening Communities.
Capital Bank, N.A. is an affirmative action and equal opportunity employer.
Capital Bank, N.A. is an Affirmative Action and Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$95k-125k yearly 2d ago
AI/ML Solutions Engineer
Indev
Technical support engineer job in Washington, DC
Clearance: U.S. Citizen; Active DHS clearance or Top Secret DoD Clearance.
InDev is seeking an AI/ML Developer to serve as an AI/ML solutions engineer for the design, development, and deployment of AI/ML-enabled tools integrated across ServiceNow, and cloud platforms. This role is ideal for an engineer who is passionate about creating innovative AI-driven solutions that improve business operations.
The AI Solutions Engineer will focus on hands-on coding, AI integration, and workflow automation, enabling our client to streamline internal processes, boost productivity & quality, while collaborating closely with product owners, platform teams, and stakeholders in an Agile delivery model. Candidates should have prior DHS experience and possess an active DHS clearance.
Key Responsibilities:
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Builds, and delivers complex AI agents and automation workflows tailored for ServiceNow ITSM-related processes.
Develops generative AI models (e.g., fine-tuned large language models, diffusion models) and integration with emerging AI APIs (OpenAI GPT4, Google Gemini).
Deploys models within production environments across cloud-native platforms.
Integrates AI-driven solutions with ServiceNow.
Integrates AI tools into existing business systems and processes.
Collaborates with process owners to understand task logic and data flows.
Ensures security, data privacy, and human-in-the-loop review were needed.
Maintains and documents AI systems for stability and reproducibility.
Promotes and follows clean coding, DevOps best practices, and responsible AI.
Works within an Agile, sprint-based delivery environment to translate business and mission requirements into technical solutions.
Required Qualifications:
Bachelor's degree in Computer Science, Engineering, or a related field from a U.S.-accredited institution.
3+ years of experience with AI/ML.
Strong understanding of core AI and machine learning concepts, including model training, evaluation, deployment, and monitoring.
Familiarity with machine learning frameworks and modern AI tooling.
Experience working with cloud platforms such as Google Cloud Platform (GCP), Microsoft Azure, or AWS.
Knowledge of relational and non-relational databases (SQL and NoSQL) and data processing technologies.
Familiarity with Large Language Models (LLMs) and Voice AI technologies (e.g., Google DialogFlow)
Proven experience integrating, maintaining, and troubleshooting third-party systems and APIs.
Strong proficiency in Python, Java, C++, Go, or C# and JavaScript.
Experience designing and supporting RESTful APIs with an emphasis on resilient, fault-tolerant system design.
Ability to produce clear, comprehensive, and user-friendly technical documentation.
Written and verbal communication skills, with the ability to explain complex technical concepts to non-technical audiences.
Demonstrated ability to follow written instructions and effectively use computers, software applications, and technical tools.
Analytical and problem-solving skills, with a structured, fact-based approach to addressing business and technical challenges.
Experience working in ServiceNow to utilize webhooks and APIs for application integration.
Preferred Qualifications:
Experience with Google Gemini models or APIs.
Experience deploying and operating AI/ML models in regulated or federal environments.
Experience supporting or integrating with enterprise ITSM platforms such as ServiceNow.
About Us: At InDev, we're not just a company; we're a trailblazing force transforming the way IT applications shape the future. As a dynamic player in the federal government sector, we're on a mission to empower agencies with cutting-edge IT solutions that drive innovation, efficiency, and progress. Our team thrives on collaboration, innovation, and embracing challenges head-on to create a meaningful impact on the world around us. Let's innovate. *************
Why InDev:
Innovative Environment: Join a team that thrives on creativity and innovation, where your ideas are not only heard but encouraged.
Meaningful Impact: Contribute to projects that directly impact federal agencies, driving positive change on a national scale.
Dynamic Collaboration: Work alongside diverse experts who are passionate about pushing boundaries and making a difference.
Agile Mindset: Embrace Agile methodologies that encourage flexibility, adaptability, and rapid growth.
Learning Culture: Enjoy ongoing learning opportunities and professional development to expand your skill set.
Cutting-edge Tech: Engage with the latest technologies and tools in the data integration landscape.
If you're ready to embark on a journey of innovation, collaboration, and impact, InDev welcomes you to join our team. Let's shape the future together.
$90k-129k yearly est. 20h ago
GRC IT Modernization SME (Part-Time)
LMI Consulting, LLC 3.9
Technical support engineer job in Tysons Corner, VA
Job ID 2025-13096 # of Openings 1 Category Information Technology Benefit Type Salaried High Fringe/Part-Time
LMI is seeking a GRC IT Modernization Subject Matter Expert (SME) to support the development and execution of a compliance program at a national agency. The SME will be part of a team responsible for driving the modernization of compliance operations through innovative and sustainable solutions. The SME will bring critical, expert-level knowledge, guidance, and experience to the project to align technology with compliance goals. They will be responsible for identifying tech-enabled solutions, while evaluating integration readiness, platform fit, scalability, adoption potential, and cost. The SME will be responsible for pinpointing strategic upgrades that optimize compliance operations and investment value, delivering a targeted roadmap for technology requirements. The GRC IT Modernization SME must have the ability to translate complex technical requirements into accessible information to enable agency leadership to make informed and effective decisions. The task of prototyping and integrating identified technology solutions from the targeted roadmap is an optional task that LMI may be selected to execute.
LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.
Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.
Responsibilities
Evaluate current technology landscape through the mapping of regulations, policies, and governance structures to ensure tools support required workflows, reporting, and oversight
Review risk management, compliance lifecycle, and incident/issue management for gaps and automation potential
Inventory applications, data flows, architectures, and integration capacity with GRC and enterprise systems
Review security, privacy, and resilience controls
Identify redundant platforms, integration opportunities, licensing/maintenance costs, and future scalability
Recommend and/or design technology solutions, such as ServiceNow GRC, AI tools, and workflow automation
Create monitoring dashboards and real-time compliance tracking systems
Develop technology acceleration recommendations and implementation roadmaps
Evaluate usability, change readiness, analytics needs, budget, and resource capacity for sustainable implementation
Define analytics use cases and acceptance criteria
Support data collection, analysis, and reporting technology requirements
Qualifications
Minimum Requirements:
Bachelor's degree from an accredited college or university in IT, Computer Science, Business, or related discipline.
7+ years federal IT modernization experience focused on implementing and managing compliance and governance technologies
Proven experience in requirements gathering, solution architecture, integration, and stakeholder management
Hands-on experience with ServiceNow GRC or RSA Archer in federal environments.
Federal IT governance familiarity (FITARA, FISMA, ATO processes)
Must be able to obtain a Position of Public Trust Clearance (includes fingerprinting, background check, and drug screening).
At least one of the below certifications:
Certified Information Systems Auditor (CISA),
Certified Information Security Manager (CISM),
Certified in Risk and Information Systems Control (CRISC), or
A vendor-specific certification such as RSA Archer Certified Administrator or ServiceNow GRC Implementation Specialist
Desired Skills
Master's degree in IT, Computer Science, Business, or related field
GRC Solution expertise
Familiarity of law enforcement technology requirements and security protocols
Agile, Scrum, and/or Lean Six Sigma certifications preferred
Project Management Professional (PMP) certification is preferred
LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Need help finding the right job?
We can recommend jobs specifically for you!
Click here to get started.
$50k-88k yearly est. 4d ago
Systems Engineer
Navy Federal Credit Union 4.7
Technical support engineer job in Vienna, VA
To research, analyze, design, develop, implement, support, and maintain of systems integration software solutions. Evaluate, tune, and monitor current and planned systems integration software solutions. To integrate, and maintain complex systems integrations, ensuring seamless interaction between hardware, software, and networks to support organizational IT needs. Proactively address gaps with existing support processes, documentation, and prioritize accordingly. Guide configuration, debugging, and support for infrastructure and ensure all code quality and change control standards are met. Work under minimal supervision and use complete understanding of business needs and objectives to support projects that have impact on the achievement of operational goals. Advanced skill set and proficiency with procedures and techniques.
Responsibilities
Develops/updates Services and APIs using Java technology for use in current and future projects
Serves as subject matter expert for enterprise integration services (SOA and API)
Collaborates with development teams, business units, and other ETS areas to identify, define, develop/modify and implement enterprise reusable Services and APIs
Works and contributes on the product backlog development by working closely with Business Analyst/Technical Analyst, and API team members
Works in an agile, fast paced, entrepreneurial environment with short release cycles and actively collaborate with multiple stakeholders
Oversees peer code reviews and provide active guidance and direction on development
Works with team to develop and maintain policies, procedures, standards, documentation and governance process for SOA and API
Design integration solutions around cloud native applications which can work across public, private and hybrid clouds
Develop integrations with modern API Management frameworks that can be deployed in both B2B and B2C scenarios
Continually monitor the financial services technology landscape to track the latest innovations across the industry and communicate relevant information to leadership
Develop and apply architectural governance based on business and information technology strategies
Specific Duties:
Serve as a subject matter expert on API integrations for enterprise initiatives and projects
Hands-on development of APIs, microservices, and platform proxies as deliverables for enterprise initiatives and projects
Participate in on-call rotation for emergency technicalsupport and planned maintenance activities
Assist with root cause investigations and provide recommendations
Participate in deployment rotation to oversee implementation and coordinate with supporting partnering teams
Qualifications
Extensive experience that demonstrates expert knowledge of Java, JEE, Web Services and APIs
Extensive experience with SOAP Services and RESTful APIs utilizing a lightweight data-interchange format such as JSON
Expert knowledge and hands on experience with Mulesoft Anypoint Platform, Spring Boot Micro Services, Istio/Service Mesh, Spring Framework and Open API Specification/RAML
Expert knowledge and hands on experience with Azure/AWS/GCP cloud platform architecture, Pivotal/Tanzu platform/Tanzu Kubernetes Grid or equivalent k8s managed runtime.
Expert in implementing API security using OAuth, SAML, JWT and OpenID Connect etc.
Advanced knowledge of Agile frameworks (e.g., SAFE)
Expert problem solving, collaboration, critical thinking, team building, and presentation skills
Expert skill in effectively communicating technical and non-technical issues and information clearly and concisely to all levels of management and staff
Experience in translating complex business requirements into functional architecture solutions
Experience in working with all levels of staff, management, stakeholders and vendors
Expert verbal, interpersonal and written communication skills
Advanced skill troubleshooting and resolving technical problems
Demonstrated skill in identifying industry trends and define their potential use in Navy Federal applications
Desired Qualifications:
Integration experience with enterprise platforms Salesforce, Oracle HCM/PeopleSoft and CRM/Dynamics
Certifications in Azure development/architecture, Mulesoft Anypoint, Java, Pivotal Cloud Foundry, Spring frameworks or similar.
Experience with using Azure DevOps
Advanced knowledge of banking/financial industry standards and practices
Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives
Bachelor's Degree in Information Technology, Computer Science or the equivalent combination of training, education, and experience
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
Fortune
Media IP Limited. All rights reserved. Used under license.
Fortune
and
Fortune
Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$93k-117k yearly est. 5d ago
Blue Planet, Advanced Technical Support Engineer NA
Ciena 4.9
Technical support engineer job in Severn, MD
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.
Ciena is the global leader in high-speed connectivity, building adaptive networks to empower customers, partners, and communities to thrive in the AI era. Join us as an Advance TechnicalSupportEngineer in our Blue Planet division to shape the future of network orchestration and inventory management.
How You Will Contribute:
Serve as the primary contact for Blue Planet customer cases and issues, ensuring prompt and effective resolution.
Analyze, troubleshoot, and resolve production and non-production deployment challenges while providing feedback to internal teams for continuous improvement.
Collaborate with engineering teams to address and resolve technical issues, delivering solutions to customers.
Develop workarounds to reduce customer dissatisfaction and enhance functionality.
Advocate for customer needs internally while ensuring deployment plans and timelines are successfully achieved.
Provide insights to product management and R&D teams to drive future product enhancements.
Travel as needed to support customer deployments and engagements.
The Must Haves:
Bachelor's degree in a related field with 5+ years of experience, or Master's degree with 3+ years.
Strong analytical and problem-solving skills in customer-facing roles.
Expertise in debugging, monitoring, and troubleshooting, with the ability to collect and analyze information efficiently.
Proficiency in automation tools to streamline data collection and minimize downtime.
Exceptional written and oral communication skills, capable of deep technical analysis and high-level product discussions.
Independent working capability with flexibility to support globally distributed teams, including occasional weekend and extra hours.
Solid understanding of telecom evolution (3G, 4G, 5G) and RAN architecture.
Experience with data networking and IT applications solutions across OSI layers 2-7, including Telco vendor CLI/configuration knowledge.
Nice to Haves:
Advanced Linux skills with scripting expertise.
Network troubleshooting experience and familiarity with OSS/BSS/Network Management systems.
Programming knowledge in Java, Python, and Shell scripting.
Database proficiency (PostgreSQL, Neo4j, MySQL).
Knowledge of SNMP, Syslog, ICMP, and SSH protocols.
Hands-on experience with RESTful APIs, Kafka messaging bus, BPMN, and TOSCA.
Familiarity with open-source technologies such as Logstash, Kibana, Elasticsearch, Nagios, Grafana, Swagger API, and Open-API.
Deployment experience in cloud environments (AWS, Azure, GCP, OpenShift, WRCP) and CI/CD pipelines (Jenkins, GitHub).
#LI-BS1
Pay Range:
The annual pay range for this position in Canada is C$82,200 - C$131,400.
The annual pay range for this position in US is $82,300 - $131,500.
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
$82.3k-131.5k yearly 1d ago
Frontier AI Deployment Engineer for Government
Openai 4.2
Technical support engineer job in Washington, DC
A tech-focused organization is looking for a Forward Deployed Engineer to lead complex AI deployments with government clients. You will be responsible for managing technical delivery, embedding within client teams, and utilizing advanced AI technologies to solve critical challenges. Ideal candidates will have 5+ years of experience in engineering, a TS/SCI clearance, and a strong ability to communicate effectively while navigating fast-paced environments. This position allows for hybrid work with significant travel requirements.
#J-18808-Ljbffr
$77k-108k yearly est. 4d ago
IT Service Desk Ticketing System Administrator - DHS Federal Law EnforcementTraining Center (FLETC)
ITC Federal, Inc. 4.7
Technical support engineer job in Fairfax, VA
IT Service Desk Ticketing System Administrator - DHS Federal Law Enforcement Training Center (FLETC) ID 2025-1450 Remote No
JOB TITLE: IT Service Desk Ticketing System Administrator
GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC)
POSITION INFORMATION: Full-Time Position
LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal.
POSITION TIMING: Contingent on Contract Award
ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.
Program Overview:
The Federal Law Enforcement Training Centers (FLETC), part of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad.
Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on secure, stable, and modern IT infrastructure.
This program delivers comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) that ensure reliable and efficient IT performance across all FLETC locations. The IT Service Desk Ticketing System Administrator will play a key role in maintaining, enhancing, and supporting the Service Management and ticketing platforms that enable FLETC's enterprise IT operations.
The IT Service Desk Ticketing System Administrator is responsible for the administration, configuration, and optimization of the FLETC IT Service Desk environment, ensuring effective service delivery and incident management across the organization.
This position is ideal for an experienced IT professional with deep expertise in Ivanti Service Manager and related Ivanti modules, as well as a strong background in database design, system integration, and IT service management processes.
The administrator will work closely with IT leadership, support teams, and system owners to design efficient workflows, maintain data integrity, and implement enhancements that align with DHS and FLETC operational goals.
Responsibilities
RESPONSIBILITIES:
Administer, configure, and maintain the Ivanti Service Manager platform and related systems, including Ivanti Voice Server, Asset Manager, and Change Manager.
Design, develop, and maintain database schemas and data structures that support clear referential integrity and optimized performance.
Configure and customize Service Desk modules to support incident, problem, change, and asset management processes.
Implement workflows, automation, and reporting capabilities to enhance service delivery and user experience.
Manage system integrations with other enterprise tools, directories, and databases to ensure seamless interoperability.
Monitor system performance, troubleshoot issues, and ensure high availability and reliability of the ticketing environment.
Maintain comprehensive documentation for system configuration, procedures, and data models.
Collaborate with IT leadership to align Service Desk processes with ITIL and DHS/FLETC standards.
Support user training, permissions management, and service catalog administration within the Ivanti environment.
Qualifications
REQUIRED:
Extensive hands-on experience designing and administering Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager.
Proven experience designing and maintaining database schemas and structures with strong referential integrity.
Deep understanding of IT Service Management (ITSM) principles, including incident, problem, change, and asset management.
Strong analytical and troubleshooting skills with attention to detail and accuracy.
Ability to collaborate effectively with cross-functional IT teams and communicate complex concepts clearly.
Ability to obtain and maintain a Public Trust security clearance.
DESIRED:
Experience developing automation scripts or integrations using Ivanti APIs, PowerShell, or related technologies.
Familiarity with Microsoft SQL Server or other relational database management systems.
ITIL certification or demonstrated experience applying ITIL-based processes.
Experience supporting enterprise-level Service Desk systems within federal or large-scale environments.
Excellent documentation, communication, and customer service skills.
WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment.
ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
$67k-83k yearly est. 1d ago
Forward Deployed AI Engineer - Clearance Required
LMI Consulting, LLC 3.9
Technical support engineer job in Washington, DC
Job ID 2025-13365 # of Openings 1 Category Information Technology Benefit Type Salaried High Fringe/Full-Time
At LMI, we're building mission-ready AI that delivers impact where it matters most. Our Forward Deployed AI Engineers embed with government partners to tackle high-priority, fast-moving challenges-designing and deploying AI solutions that accelerate decisions, uncover anomalies, and unlock the power of our LIGER generative AI (GenAI) platform.
Like a startup CTO in the field, you'll wear many hats: part software engineer, part AI architect, part problem solver. You'll operate with autonomy, adapt to shifting requirements, and bring technical clarity to ambiguous problems-all while collaborating with mission stakeholders, software engineers, and the Chief Product Officer team. If you thrive at the intersection of customer impact, technical excellence, and operational speed, this role offers the chance to deliver AI that matters.
This role requires an ActiveSecret security clearance and availability to collocate with our defense and national security customers in the Pentagon.
LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.
Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.
Responsibilities
Own technical delivery: Drive AI solution design and implementation across multiple government deployments, from first prototype to stable mission use.
Embed with customers: Serve as a technical thought partner to mission stakeholders, guiding adoption, maximizing impact, and ensuring successful deployments.
Build GenAI-enabled systems: Prototype and implement pipelines using Python, TypeScript, or comparable stacks aligned to customer mission needs.
Guide value realization: Help customers understand trade-offs, sequence delivery, and adapt applications to achieve operational outcomes.
Deliver clarity under ambiguity: Scope projects, remove blockers, and make informed trade-offs between speed, scope, and quality.
Contribute directly in code: Write and review software across backend and full-stack environments when clarity or momentum depends on it.
Codify patterns: Capture reusable workflows, best practices, and lessons learned into playbooks, tools, and building blocks that scale beyond a single project.
Shape the roadmap: Share field signal with LMI's product and research teams to guide the evolution of LIGER and related AI capabilities.
Qualifications
Minimum Qualifications
Bachelor's degree in Computer Science, Data Science, or a related technical field (or equivalent practical experience).
5+ years of engineering or technical deployment experience, ideally in customer-facing or government environments.
Hands-on experience building and deploying applications that integrate AI/LLMs, APIs, and data pipelines.
Strong programming skills in Python and proficiency in a modern full-stack environment (e.g., JavaScript/TypeScript, MEAN, Node.js).
Familiarity with cloud deployment (AWS, Azure, or GCP), containerization (Docker, Kubernetes), and infrastructure-as-code (Terraform, etc.).
Ability to translate customer needs into actionable technical approaches and deliver solutions in fast-moving or ambiguous contexts.
Excellent problem-solving, judgment, and communication skills, with ability to engage technical and non-technical stakeholders alike.
Must have an active Secret security clearance.
Desired Qualifications
Master's degree in Computer Science, Data Science, or related technical field.
Experience deploying systems powered by generative AI (LLMs, RAG architectures, Model Context Protocol) in sensitive or mission-critical settings.
Proven track record of scoping and delivering complex systems under tight timelines.
Familiarity with DevSecOps practices, CI/CD, and secure software development for government environments.
Demonstrated ability to simplify complexity, anticipate risks, and provide clarity in high-stakes environments.
Target salary range: $130,986 - $233,154
The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.
#LI-SH1
LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Need help finding the right job?
We can recommend jobs specifically for you!
Click here to get started.
$131k-233.2k yearly 4d ago
Forward Deployed AI Engineer - Clearance Required
LMI Consulting, LLC 3.9
Technical support engineer job in Arlington, VA
Job ID 2025-13365 # of Openings 1 Category Information Technology Benefit Type Salaried High Fringe/Full-Time
At LMI, we're building mission-ready AI that delivers impact where it matters most. Our Forward Deployed AI Engineers embed with government partners to tackle high-priority, fast-moving challenges-designing and deploying AI solutions that accelerate decisions, uncover anomalies, and unlock the power of our LIGER generative AI (GenAI) platform.
Like a startup CTO in the field, you'll wear many hats: part software engineer, part AI architect, part problem solver. You'll operate with autonomy, adapt to shifting requirements, and bring technical clarity to ambiguous problems-all while collaborating with mission stakeholders, software engineers, and the Chief Product Officer team. If you thrive at the intersection of customer impact, technical excellence, and operational speed, this role offers the chance to deliver AI that matters.
This role requires an ActiveSecret security clearance and availability to collocate with our defense and national security customers in the Pentagon.
LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.
Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.
Responsibilities
Own technical delivery: Drive AI solution design and implementation across multiple government deployments, from first prototype to stable mission use.
Embed with customers: Serve as a technical thought partner to mission stakeholders, guiding adoption, maximizing impact, and ensuring successful deployments.
Build GenAI-enabled systems: Prototype and implement pipelines using Python, TypeScript, or comparable stacks aligned to customer mission needs.
Guide value realization: Help customers understand trade-offs, sequence delivery, and adapt applications to achieve operational outcomes.
Deliver clarity under ambiguity: Scope projects, remove blockers, and make informed trade-offs between speed, scope, and quality.
Contribute directly in code: Write and review software across backend and full-stack environments when clarity or momentum depends on it.
Codify patterns: Capture reusable workflows, best practices, and lessons learned into playbooks, tools, and building blocks that scale beyond a single project.
Shape the roadmap: Share field signal with LMI's product and research teams to guide the evolution of LIGER and related AI capabilities.
Qualifications
Minimum Qualifications
Bachelor's degree in Computer Science, Data Science, or a related technical field (or equivalent practical experience).
5+ years of engineering or technical deployment experience, ideally in customer-facing or government environments.
Hands-on experience building and deploying applications that integrate AI/LLMs, APIs, and data pipelines.
Strong programming skills in Python and proficiency in a modern full-stack environment (e.g., JavaScript/TypeScript, MEAN, Node.js).
Familiarity with cloud deployment (AWS, Azure, or GCP), containerization (Docker, Kubernetes), and infrastructure-as-code (Terraform, etc.).
Ability to translate customer needs into actionable technical approaches and deliver solutions in fast-moving or ambiguous contexts.
Excellent problem-solving, judgment, and communication skills, with ability to engage technical and non-technical stakeholders alike.
Must have an active Secret security clearance.
Desired Qualifications
Master's degree in Computer Science, Data Science, or related technical field.
Experience deploying systems powered by generative AI (LLMs, RAG architectures, Model Context Protocol) in sensitive or mission-critical settings.
Proven track record of scoping and delivering complex systems under tight timelines.
Familiarity with DevSecOps practices, CI/CD, and secure software development for government environments.
Demonstrated ability to simplify complexity, anticipate risks, and provide clarity in high-stakes environments.
Target salary range: $130,986 - $233,154
The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.
#LI-SH1
LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Need help finding the right job?
We can recommend jobs specifically for you!
Click here to get started.
How much does a technical support engineer earn in Waldorf, MD?
The average technical support engineer in Waldorf, MD earns between $57,000 and $110,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.
Average technical support engineer salary in Waldorf, MD