Technical Support Analyst
Technical support engineer job in Wichita Falls, TX
Job Details:
Wichita Falls, Tx - USA
Salary Range: $62.000 annual gross (Compensation could be higher/lower based on experience, education and skill set)
Qualifications:
Bachelor's degree in Computer Information Systems or related field.
+1 year of experience in working in an IT help desk, support, or customer service role
Knowledge of any ticketing system.
Understanding of IT technology such as computer hardware, Microsoft products (Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Windows 7/10/11, etc.).
Strong customer service skills.
Basic technical knowledge, problem solving skills and troubleshooting focused on computer hardware, mobile devices, and networking.
Effective written and verbal communication skills.
Responsabilities:
Supporting associates with the setting up or replacing of new workstations and processing then documenting tasks or tickets.
Provide timely Level I technical support for all onsite and remote end-users focusing on excellent customer service.
Triage, process, communicate, escalate, and resolve all assigned level I tickets through the IT helpdesk ticketing system.
Initiate and schedule with vendor to replace or fix hardware issues.
Maintain and process changes of user accounts and computers within Active Directory and archiving of user data.
Set up and configure new Windows desktop/laptops or mobile devices for new hires.
Minimum hardware troubleshooting that includes workstations, mobile devices, and peripheral devices (printers, keyboards, monitors, mouse, etc.).
Install, configure, and support all enterprise application such as Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Teams) and Adobe Creative Suite.
Participate in meetings and projects or tasks by IT management.
Auto-ApplyTechnical Support Analyst
Technical support engineer job in Wichita Falls, TX
Job Description
Job Details:
Wichita Falls, Tx - USA
Salary Range: $62.000 annual gross (Compensation could be higher/lower based on experience, education and skill set)
Qualifications:
Bachelor's degree in Computer Information Systems or related field.
+1 year of experience in working in an IT help desk, support, or customer service role
Knowledge of any ticketing system.
Understanding of IT technology such as computer hardware, Microsoft products (Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Windows 7/10/11, etc.).
Strong customer service skills.
Basic technical knowledge, problem solving skills and troubleshooting focused on computer hardware, mobile devices, and networking.
Effective written and verbal communication skills.
Responsabilities:
Supporting associates with the setting up or replacing of new workstations and processing then documenting tasks or tickets.
Provide timely Level I technical support for all onsite and remote end-users focusing on excellent customer service.
Triage, process, communicate, escalate, and resolve all assigned level I tickets through the IT helpdesk ticketing system.
Initiate and schedule with vendor to replace or fix hardware issues.
Maintain and process changes of user accounts and computers within Active Directory and archiving of user data.
Set up and configure new Windows desktop/laptops or mobile devices for new hires.
Minimum hardware troubleshooting that includes workstations, mobile devices, and peripheral devices (printers, keyboards, monitors, mouse, etc.).
Install, configure, and support all enterprise application such as Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Teams) and Adobe Creative Suite.
Participate in meetings and projects or tasks by IT management.
Powered by JazzHR
53B3wBkqcO
Information Technologist
Technical support engineer job in Lawton, OK
Fort Sill, OK Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a trusted services provider to government agencies seeking innovative Cloud, Cybersecurity, Knowledge Management, and Enterprise solutions. We know our defense, federal, and civilian customers have critical IT infrastructures that must remain reliable, available, and maximized. Indigo IT is mission focused and committed to maintaining a sense of urgency in anticipating and supporting our customers' technology goals and objectives. Our unique ability to think beyond today allows our clients to stay ahead of their IT challenges. As a Veteran-Friendly employer, we are proudly partnered with the Virginia Values Veterans (V3) Program, and a recipient of the HIRE Vets Gold Medallion Award, which recognizes our commitment to recruiting our nation's Veterans. Recognized on the Inc. 5000 list of America's fastest growing companies in 2020 & 2021 and named as one of the 2022 Best Places to Work in Virginia, we are always looking to hire top talent in the field - come join us today!
JOB REQUIREMENTS:
* Associate's degree in information systems/computer science or technically related degree; OR three (3) years of technically related field experience in desktop support or network administration
* SECRET Clearance
* Two+ (2) years of client support in a Microsoft Windows-based environment-Windows 11 with Microsoft 365
* Experience with providing client support for users on Microsoft Windows network operating systems in a Microsoft Intune environment using applications in Microsoft 365 (including Outlook, OneDrive, Word, PowerPoint, Excel, OneNote, SharePoint, Teams, Viva Engage and Access)
* Strong base of experience in troubleshooting and resolving desktop related issues or user problems
* Knowledgeable in PC imaging, connectivity, remote printer setup and troubleshooting automated E-Mail systems
* Ability to quickly and accurately diagnose and resolve problems with computer hardware/software from a remote location
* Experience in implementing systems security to include managing and issuing passwords, establishing user/group accounts, and recommending and developing file permission attributes
* Ability to clearly and concisely communicate technical information to non-technical users at all levels of the organization
* Good understanding and experience with general connectivity issues in LAN/WAN/Internet environments
* Effective written, verbal, and interpersonal communication skills
* Advanced understanding of Transmission Control Protocol/Internet Protocol
* U.S. Army Training and Doctrine Command (TRADOC) experience is a plus but not required
At Indigo IT, we offer an expansive benefits package for our employees, which includes: Medical, Dental, and Vision coverage options. In addition, we offer 401(k) with company match, Group life and disability, Flex Spending Accounts (FSA), Paid Time Off (PTO), Paid holidays, and Education assistance. We also have in house training programs for employees, we reward thought leadership with bonuses and recognition for publishing, speaking, and innovative thought leadership in our industry.
Indigo IT is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. This employer uses E-Verify.
IT Support Specialist
Technical support engineer job in Lawton, OK
This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:
Performance of or support of diagnosing and resolving problems in response to customer reported incidents,
Planning and analysis of work processes,
Researching and reporting trends and patterns of problems,
Developing training materials and performing computing/information system training sessions,
Developing and maintaining problem tracking databases,
Installing, troubleshooting, and maintaining hardware and software,
Performing backup and recovery operations,
Maintain property accountability for all IT equipment and software,
Conduct full and spot inventories of IT equipment as requested by the Project Manager,
Consulting with users to identify needs and requirements,
Conducting feasibility studies and trade-off analyses,
Preparing business cases, and
Ensuring the rigorous application of information security/Cybersecurity policies, principles, and
IT Support Specialists may be required to support the Client's eProcurement system, a segment of its SAP-based enterprise resource planning system.
IT Support Specialists may be required to support Users to include retrieving data from different tables and reporting mechanisms, assisting with troubleshooting applications, printer set-up, stored procedures, and load/maintain tables when requested.
Minimum Experience:
Six (6) years of progressive experience in the field of Information Processing, three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions, two (2) of which are concentrated, hand-on experience in installing, diagnosing problems, and training customers in the use of software and hardware.
IT Support Specialists are IAT-II positions required to meet IAT and CE certification requirements and shall be certified as Help Desk personnel.
DoD Approved 8570 Baseline Certification:
Category IAT Level II Computing Environment:
Computing Environment Cert Cybersecurity/IA Role/Function: Workstation Admin D Account (TBD at the Task Order level)
Security/Certification Requirements:
Must possess completed IT-II security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC) at time of proposal submission
Computer Field Technician
Technical support engineer job in Wichita Falls, TX
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 1-3 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Helpdesk Support Specialist- Onsite
Technical support engineer job in Vernon, TX
Job Description
Job Title: IT Helpdesk Support Technician - Construction Site
Reports To: IT Director
The IT Helpdesk Support Technician provides on-site technical support for construction field operations, ensuring reliable access to technology systems, networks, and communications tools. This role assists users with troubleshooting hardware, software, and connectivity issues while supporting company standards for cybersecurity and systems integration. The ideal candidate is comfortable using and educating others about Google Workspace.
The position requires hands-on troubleshooting, proactive problem-solving, and clear communication with both technical and non-technical users in a fast-paced, field environment.
Key Responsibilities:
Serve as the first point of contact for IT support requests from site personnel.
Provide general helpdesk support for computers, mobile devices, printers, and other site technology.
Provide user support for Google Workspace (Gmail, Drive, Docs, Sheets, Meet, etc.).
Install, configure, and maintain hardware, software, and peripherals for end users.
Troubleshoot network connectivity issues (wired, wireless, and cellular).
Support telecommunications setup and maintenance (data and voice systems).
Assist with systems integration between corporate and site-based platforms.
Educate and guide users on basic cybersecurity awareness and safe IT practices.
Maintain accurate logs of support requests, resolutions, and equipment inventory.
Escalate advanced technical issues to higher-level IT support as needed.
Collaborate with the IT team on system upgrades, patches, and new technology rollouts.
Ensure adherence to company IT and security policies.
Technical Competencies (Beginner to Intermediate):
Cybersecurity: Basic understanding of safe computing practices, password protection, and threat awareness.
Telecommunications (Data and Voice): Familiarity with site communication systems, basic troubleshooting of phone and network lines.
Network Fundamentals: Knowledge of LAN/WAN concepts, Wi-Fi connectivity, and simple network diagnostics.
Using Information Technology: Competence in using Windows and/or mac OS, mobile devices, and standard productivity tools.
Systems Integration: Understanding of how hardware, software, and cloud tools interconnect across an organization.
Google Workspace: Ability to support users with Gmail, Drive, Calendar, and shared document workflows.
General Technical Support: Strong problem-solving mindset with practical knowledge of hardware and software troubleshooting.
Qualifications:
High school diploma or equivalent required; associate degree or technical certification preferred.
1-3 years of experience in IT helpdesk, field tech support, or related role.
Basic networking and telecommunications knowledge.
Familiarity with Google Workspace administration and user support.
Ability to work in a construction environment (including outdoor or trailer-based setups).
Valid driver's license and reliable transportation.
Work Environment:
Primarily construction site-based, supporting field teams and trailers.
Occasional travel to regional job sites may be required.
Requires regular use of computers, mobile devices, and standard office equipment.
Yates Construction provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal and state law requirements.
Yates complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Transportation Revenue System Specialist
Technical support engineer job in Lawton, OK
Works with and leads multi-disciplinary teams to help our customers design, test, implement, and oversee solutions for transportation revenue collection. The position will focus on design, procurement, development, testing, launch, operations, and oversight of road usage charging (RUC) and tolling pilots and programs, as well as emerging solutions such as integrated RUC and tolling systems, integrated in-vehicle and infrastructure-based technologies for revenue collection, and innovative business models for solution delivery. RUC systems include design, testing, training, and operations oversight for odometer data collection, automated vehicle-based data collection, back-office accounting and vehicle registry transaction systems, and customer support operations. Tolling systems include commercial back-office and customer back-end transaction processing for high-volume, interoperable toll collection systems. Examples of specific work tasks include:
-Creating system designs and corresponding documentation for innovative transportation revenue collection systems, including pilot and operational RUC and tolling programs
-Creating system requirements, business rules,s and use cases for transportation revenue systems procurement documentation
-Overseeing vendor design, development, and implementation of revenue collection systems on behalf of client agencies
-Supporting client procurements of system solutions.
-Designing and overseeing testing and evaluation of revenue system solutions
-Crafting and proposing policy and technical solutions to address client and stakeholder objectives and constraints
-Authoring papers and memoranda that frame technical issues, including alternative solutions, trade-offs, and considerations
-Managing tasks and projects, including scope, schedule, budget, and resource identification
-Presenting findings and recommendations to working groups, task forces, legislative committees, other public bodies, and the public
-Mentoring junior and mid-level staff in revenue collection systems
-Supporting business development efforts and proposals in areas related to the above
-Managing RUC and/or tolling projects
**Job Title:**
Transportation Revenue System Specialist
**Group:**
TSO
**Employment Type:**
Regular
**Minimum Qualifications:**
Bachelor's degree. 10 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree.
**Preferred Qualifications:**
-Direct experience designing, operating, or otherwise supporting innovative transportation revenue collection systems
-Working understanding of top transportation public policy challenges facing U.S. federal, state, and local governments, including funding, technology, and energy
-Excellent analytical skills, including stakeholder and political awareness, especially as relates to revenue collection systems
-Fluency with financial analysis, including cost analysis of revenue collection systems
-Understanding of transportation technology and innovation trends
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
10%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$104,229
**Pay Range Maximum:**
$182,374
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Hybrid Work Options may be considered for successful candidate.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Learning Management System (LMS) Course Specialist
Technical support engineer job in Lawton, OK
Job Title: Learning Management System (LMS) Course Specialist
Background: United States Army Fires Center of Excellence (FCoE) has the mission to train, educate, and develop Soldiers and Leaders; create and develop capabilities; and provide a Fires Force to support the Joint Warfighting Commander across the spectrum of operations in Joint and Multinational environments. The US Army Fires Center of Excellence - Fort Sill (USAFCOEFS) Chief Information Office Support Staff has the responsibility to provide Information Technology (IT) services to USAFCOEFS. The sustainment of current and emerging IT support is a critical enabler to accomplish all USAFCOEFS missions.
Duties
Monitor the ARMY Training Information System (ATIS) to ensure stability and performance for FCoE courses.
Ensure all courses have a dedicated ATIS manager throughout the entire course lifecycle.
Responsible for the creation and sustainment of new courses using the approved Blackboard Naming Convention.
Recommend new technologies and capabilities, including ATIS updates and mobile applications.
Plan and coordinate Approved Army Training Support Center (ATSC) upgrades with the FCoE LMS users to minimize loss of availability.
Serve as the ATIS subject matter expert (SME) to assist in the development and customization of LMS course frameworks.
Attend developmental and In Process Review (IPR) meetings as required to discuss user ATIS requirements and concerns.
Provide assistance and training to government users (e.g. instructors, course managers) on LMS functions in support of efficient and productive usage.
Train users through training events to perform user-level functions such as course design, test development, survey use and gradebook functions.
Provide training to new users within ten working days of arrival to the organization.
Assist instructors with class facilitation.
Perform manager-level technical remedies (database management, content management, system availability, software/hardware compatibility, functionality, network security conflicts, and system efficiency) of all ATIS issues).
Collaborate with local FCoE agencies and ATSC as applicable to remedy issues.
Serve as the primary point of contact (POC) for enrollment and disenrollment of government users as well as authorizing required access.
Ensure users, including students, instructors, and writers have access through specified terminals (e.g. government furnished equipment, personal electronic devices) as directed by the government.
Monitor, analyze, and report Blackboard LMS usage and availability for government assessment and analysis.
Provide monthly written reports and meet with the organizations and COR to discuss strategic vision, future enhancements and upgrades, software version status, updated capabilities and add-ons, and long-term recommendations.
Safeguard all course testing material not specified in the non-disclosure agreement to include all users not authorized by the COR.
Identify authorized users on official memorandum as test control officers (TCO) and ensure it is signed by the Approval Authority for the Organization.
Experience:
Possess knowledge, skills and experience with developing and sustaining Learning Management System capabilities.
Have two (2) or more years of experience associated with the ARMY Disturbed Learning Systems. Proof of experience to be submitted for consideration:
Two (2) or more years of experience developing courses with LMS
Two (2) or more years of experience administering courses in LMS
Two (2) of more years of experience managing content in LMS
Two (2) or more years of experience developing and sustaining online training sites.
Education/Qualifications:
Possess a SECRET clearance or able to obtain an INTERIM SECRET clearance.
Possess the following LMS course certifications or have the ability to complete within 30 days:
Army Blackboard 101 Instructors Basic Training (10hours)
Army Blackboard 201 Exemplary Course Design Training (14hours)
Complete Online Army Blackboard 301 Domain Administrator Training (four- hours)
Army Blackboard Institutional Hierarchy Training (three hours)
Army Blackboard Learning Content Management System (LCMS) Interface to Army Training Requirements and Resource System (ATRRS) Training (two hours)
Army Blackboard Certificate Management Tool Training (two hours)
Possess IAT Level II certification (CCNA Security, CySA+**, GIC SP, G SEC, Security+ СЕ, SSCP)
*Position contingent on contract win.
Summit is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. VEVRAA Federal Contractor. Summit gives preference to protected veterans.
Position descriptions serve as a guideline and may not be construed as a guarantee of employment. Summit is an at-will organization.
Help Desk/IT Technician
Technical support engineer job in Lawton, OK
Help Desk/IT Technician JobID: 339 Information Technology/Help Desk/IT Technician Date Available: 01/07/2026 Additional Information: Show/Hide FLSA Classification Non-Exempt Safety Designation Not Safety Sensitive
Reports to
Director of Information Technology
Campus
Lawton, OK
Deadline
December 12, 2025
Start Date
January 7, 2026
Starting Salary
$16.00 per hour
Contract Length
12 Months
Summary/objective
The Help Desk/IT Technician supports the Director of Information Technology and the IT Department by ensuring consistent, high-quality customer service and efficient administrative operations. This role manages the IT help desk queue, assists with technology purchasing and vendor communication, and maintains accurate departmental records. The Help Desk/IT Technician provides first-tier support to end users, coordinates training and documentation, and contributes to the smooth operation of campus-wide technology services. The position plays an essential role in maintaining a safe, secure, and high-tech learning environment for students, staff, and the community.
Essential functions
* Handle IT help desk requests, resolve Tier-1 technical issues, and provide follow-up to users.
* Answer and triage help desk tickets, phone calls, and email inquiries.
* Provide basic troubleshooting for computers, applications, printers, copiers, and telephones.
* Reset passwords (Student Accounting System, Active Directory) and assist with basic account issues.
* Assist with access control tasks such as badge support, user updates, or basic permissions adjustments under supervision.
* Provide first-line support for security cameras, including user access, basic troubleshooting, and coordination with IT staff for advanced issues.
* Educate and assist end users on common technical issues as a form of preventative maintenance.
* Assist in testing new software prior to campus-wide deployment.
* Assist with the administrative management of physical security applications.
* Facilitate purchasing of IT equipment and coordinate with vendors for quotes.
* Approve invoices for open purchase orders and maintain accurate purchasing records.
* Perform data entry and maintain departmental documentation.
* Maintain the IT work order system and assist with tracking inventory and assets.
* Maintain Active Directory user account information, pictures, and phone list.
* Manage printer/copier toner inventory and coordinate service requests.
* Maintain campus telephone records and the GPTC Bulletin Board.
* Coordinate work and communication with all departments.
* Build and update spreadsheets in support of department goals.
* Assist IT Department team members with responsibilities as needed.
Competencies
Customer Service Orientation: Provides friendly, professional, and responsive assistance to internal and external users. Communicates clearly while resolving or coordinating technical issues.
Organization & Record Management: Accurately maintains help desk logs, purchasing records, user account data, and spreadsheets. Manages administrative and technical priorities with attention to detail.
Technical Aptitude: Applies foundational IT knowledge, solves routine technical issues, and supports access control and security camera systems at a basic level. Learns new systems quickly.
Communication & Collaboration: Communicates effectively with IT staff, campus departments, and vendors. Contributes to a positive, coordinated, and service-oriented team environment.
Problem Solving & Initiative: Identifies user needs, resolves routine issues proactively, and escalates complex problems appropriately. Looks for opportunities to improve processes and documentation.
Adaptability: Responds effectively to shifting priorities, urgent requests, and changing technologies. Maintains composure under pressure.
Physical Demands
This position requires the ability to sit or stand for extended periods, use a computer for prolonged durations, lift or carry up to 20 pounds, and perform data entry or equipment-related tasks The role may require traveling between campus buildings to support departmental operations.
Travel required
Occasional travel between Great Plains Technology campuses. Travel may also include professional development activities and participation in district-wide initiatives.
Required education and experience
* High school diploma or equivalency
* PC deployment experience
* Knowledgeable in Apple, Android, and other mobile devices
* Experience with MAC OS
Preferred education and experience
* PC Technician with at least 2 years' experience or equivalent education
* Experience with wireless and other networking devices
* Relevant certifications (e.g. A+ and/or Security+)
Non-Discrimination statement
Great Plains Technology Center does not and shall not discriminate on the basis of race, color, national origin, age, sex, disability, marital status or veteran status, in any of its activities or operations. If you have any questions about equal opportunity please contact; Human Resources, ************, ******************.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice at the discretion of the Superintendent and/or their designee.
Employment Benefits Include: 100% paid health insurance; paid sick leave; paid school holidays off; tuition reimbursement; 100% paid contribution to teacher's retirement.
Great Plains Technology Center is an Equal Opportunity Employer
Easy ApplyNow Hiring IT and Telecom Field Technicians
Technical support engineer job in Lawton, OK
Benefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid driver's license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour
About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start.
The Road This Far
Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
Auto-ApplyComputer Tech
Technical support engineer job in Wichita Falls, TX
Vitro Architectural Glass, North America's largest manufacturer of architectural and automotive glass is currently hiring for a Computer Technician for the Maintenance Department at its Wichita Falls, Texas location. The Wichita Falls facility produces flat glass utilizing the float process for application in the automotive, trade, and mirror markets.
A Computer Tech works as a member of the Maintenance Department; responsible for performing project work in the field of electronics and computer, to maintain a high level of plant production. This will include both analog and digital systems, instrumentation and primarily, but not limited to, solid stated circuitry.
Skills and Requirements
* Communicates regularly with the Maintenance Manager on significant maintenance functions and assists in initiating plans for the improvement and expansion of production and plant facilities. The incumbent assists in coordinating and scheduling of engineering and maintenance activities.
* Works closely with other departments in determining electrical or process control needs for all plant facilities. This person plans, tests, and supervises installation of new and improved electrical systems or equipment. The incumbent also provides start up assistance and troubleshooting, as well as training until the equipment or system is fully operational.
* Assists in the preparation of cost estimates and authorization requests for management evaluation and is in frequent contact with purchasing and storeroom to ensure the availability of critical parts and materials.
* Supports departmental and company goals with regard to achieving the highest levels of safety, quality, housekeeping and environmental standards.
* Must demonstrate a comprehensive understanding of engineering principles and sound technical judgment. Expertise required ranges from computer programming for process control to control systems.
Auto-ApplyCertified Peer Support Specialist I
Technical support engineer job in Vernon, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Certified Peer Support Specialist I
Job Title: Human Services Technician I
Agency: Health & Human Services Comm
Department: General Admin
Posting Number: 11467
Closing Date: 12/24/2025
Posting Audience: Internal and External
Occupational Category: Healthcare Support
Salary Group: TEXAS-A-11
Salary Range: $3,047.58 - $3,946.25
Pay Frequency: Monthly
Shift: Day
Additional Shift:
Telework: Not Eligible for Telework
Travel: Up to 15%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location: Vernon State Hospital
Job Location City: VERNON
Job Location Address: 4730 COLLEGE DR
Other Locations:
MOS Codes: No military equivalent
Brief :
Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people's lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of nine psychiatric hospitals, one youth residential treatment facility, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.
The Certified Peer Support Specialist I performs moderately complex (journey-level) peer support work and is a member of the recovery team. Provides peer support services to patients with mental health diagnoses, forensic commitment, and/or addiction issues. Functions as a role model to persons served; exhibiting competency in personal recovery. The Certified Peer Support Specialist performs a wide range of tasks to peers of all ages, from young adults to seniors, in regaining independence within the community and mastery over their own recovery process. Work involves engagement in interactions with persons served as well as clinical staff; facilitating individual and group conversations with patients receiving care; ability to disclose personal lived experience navigating recovery including mental health/substance use concerns with persons served, staff, and community. Supports persons served self-determination with immediate and long-term concerns. Supports persons served in participation with the recovery team planning process. Serves as a consumer advocate. Provides consumer information and peer support. Leads educational panels for organizational staff, committees, and communities. Assists with providing training in trauma informed care, recovery model, or person-centered care to others. May assist with driving persons served on transitional outings. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.
Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
This position may also be eligible to earn additional pay for work performed on maximum security locations.
Essential Job Functions (EJFs):
Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
Supports persons served in developing communication, social skills, problem solving, and self-help skills. Models recovery achievements and supports persons served with their recovery efforts. Builds and maintains individual relationships and shares recovery stories with persons served and external stakeholders. Models problem solving techniques with individuals and groups and methods they have employed to manage and cope with these problems. Advocates with clients in combating stigma through self-advocacy and demonstrates how they have handled similar problems, how to present themselves in certain situations, or how to handle problems that may arise in interactions with others. Shares their own experiences and what skills, strengths, supports and resources they use. Shares their own recovery story and as the facilitator of these sessions, demonstrates how they have directed their own recovery. Teaches individuals how to identify and combat negative self-talk and how to identify and overcome fears by providing a forum which allows group members and the peer specialist to share their experiences.
Provides peer-to-peer support for individuals in articulating personal goals for recovery using one-to-one and group settings. During these settings the Certified Peer Specialist will support individuals in identifying and creating goals and developing recovery plans with the skills, strengths, supports and resources to aid them in achieving these goals. Partners with individuals in working with their case manager or recovery team in determining the steps he/she needs to take to achieve these goals and self-directed recovery. Supports persons served with preparation for team meetings, and assures persons served can participate to the best of their ability in the recovery planning meeting.
Completes all required documentation, focusing on services provided and the individual's ability to participate in the recovery process. Documents the following: identified person-centered strengths, needs, abilities, and recovery goals, interventions to assist the individual with reaching their goals for recovery; progress made toward goals.
Leads educational panels for organizational staff, committees, and communities. Continues to share recovery materials with others at continuing education seminars and other venues to be developed to support recovery-oriented services; and attends continuing education seminars and other in-service training when offered.
Fosters integration of persons served into communities. Connects individuals through locating and joining existing community peer support groups. Provides opportunities to visit potential discharge settings, involves individuals in discharge preparation, and reviews need for support systems in the community with the individual if desired. Transports individuals to appropriate destinations and operate vehicles in a safe manner, as needed.
Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
Knowledge, Skills and Abilities (KSAs):
Knowledge of the recovery process, person centered care, trauma informed care
Knowledge and skill to teach and engage in basic problem-solving strategies to support individual patients in self-directed recovery.
Knowledge of the signs and symptoms of mental illness (i.e., auditory and visual hallucinations, aggressive talk and behavior, thoughts of self-harm or harm towards others, isolation, etc.)
Knowledge of the recovery process, person centered care, trauma informed care and the ability to facilitate recovery using established standardized mental health processes.
Knowledge and skill to teach and engage in basic problem-solving strategies to support patients in self-directed recovery.
Knowledge of the signs and symptoms of mental illness (i.e., auditory and visual hallucinations, aggressive talk and behavior, thoughts of self-harm or harm towards others, isolation) and the ability to address symptoms using personal experience strategies such as positive self-talk.
Knowledge and skill sufficient to use community resources necessary for independent living and ability to share those skills with other individuals (Community resources may include but are not limited to: public transportation, social security office, local YMCA, library, restaurants, clients' service organizations, housing providers, etc.)
Knowledge of how to establish and sustain self-help (mutual support) and peer-to-peer groups by soliciting input from peers on their strengths and interests.
Knowledge of peer programs for individuals with behavioral and intellectual challenges, of peer philosophy and role, of recovery models, of trauma-informed care, and general knowledge of medications administered to individuals.
Working knowledge of current trends and developments in the mental health field by reading books, journals, and other relevant materials, including community dialogue with other Peer Specialists
Skills in the use of a computer and applicable software
Skills in sharing personal challenges.
Skills in listening and documenting interactions with persons served.
Ability to communicate effectively.
Ability to provide support and encouragement to persons served toward achievement of an individual plan with a recovery team including discharge goals.
Ability to operate a state vehicle (van, wheelchair van, or sedan), if required, to transport individuals
Ability to follow policies and procedures.
Ability to work with individuals in challenging situations.
Ability to communicate effectively both orally and in writing.
Ability to identify self as having a lived experience with mental health/substance abuse challenges and willingness to share own personal recovery story.
Registrations, Licensure Requirements or Certifications:
Must be a Certified Peer Support Specialist by a State of Texas credentialing authority.
Initial Screening Criteria:
At least six (6) months of documented experience working with persons with mental illness.
Six months of experience navigating mental health, substance use and interfacing with the criminal justice system preferred.
Additional Information:
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service.
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco Center for Youth applicants must be 21 years of age.
Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours.
Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All these diseases are vaccine preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
NETWORK ANALYST
Technical support engineer job in Lawton, OK
Interviews will begin 12/15/2025 Thank You for Applying. 083141001 Code : 5817-1 Type : INTERNAL & EXTERNAL Grade : GENERAL FT 15 Job Family : INFORMATION TECHNOLOGY SYSTEMS Job Class : NETWORK ANALYST Posting Start : 12/05/2025
Posting End : 12/31/9999
MINIMUM HOURLY RATE: $29.73
Helpdesk Support Specialist- Onsite
Technical support engineer job in Wichita Falls, TX
Job Title: IT Helpdesk Support Technician - Construction Site Reports To: IT Director The IT Helpdesk Support Technician provides on-site technical support for construction field operations, ensuring reliable access to technology systems, networks, and communications tools. This role assists users with troubleshooting hardware, software, and connectivity issues while supporting company standards for cybersecurity and systems integration. The ideal candidate is comfortable using and educating others about Google Workspace.
The position requires hands-on troubleshooting, proactive problem-solving, and clear communication with both technical and non-technical users in a fast-paced, field environment.
Key Responsibilities:
* Serve as the first point of contact for IT support requests from site personnel.
* Provide general helpdesk support for computers, mobile devices, printers, and other site technology.
* Provide user support for Google Workspace (Gmail, Drive, Docs, Sheets, Meet, etc.).
* Install, configure, and maintain hardware, software, and peripherals for end users.
* Troubleshoot network connectivity issues (wired, wireless, and cellular).
* Support telecommunications setup and maintenance (data and voice systems).
* Assist with systems integration between corporate and site-based platforms.
* Educate and guide users on basic cybersecurity awareness and safe IT practices.
* Maintain accurate logs of support requests, resolutions, and equipment inventory.
* Escalate advanced technical issues to higher-level IT support as needed.
* Collaborate with the IT team on system upgrades, patches, and new technology rollouts.
* Ensure adherence to company IT and security policies.
Technical Competencies (Beginner to Intermediate):
* Cybersecurity: Basic understanding of safe computing practices, password protection, and threat awareness.
* Telecommunications (Data and Voice): Familiarity with site communication systems, basic troubleshooting of phone and network lines.
* Network Fundamentals: Knowledge of LAN/WAN concepts, Wi-Fi connectivity, and simple network diagnostics.
* Using Information Technology: Competence in using Windows and/or mac OS, mobile devices, and standard productivity tools.
* Systems Integration: Understanding of how hardware, software, and cloud tools interconnect across an organization.
* Google Workspace: Ability to support users with Gmail, Drive, Calendar, and shared document workflows.
* General Technical Support: Strong problem-solving mindset with practical knowledge of hardware and software troubleshooting.
Qualifications:
* High school diploma or equivalent required; associate degree or technical certification preferred.
* 1-3 years of experience in IT helpdesk, field tech support, or related role.
* Basic networking and telecommunications knowledge.
* Familiarity with Google Workspace administration and user support.
* Ability to work in a construction environment (including outdoor or trailer-based setups).
* Valid driver's license and reliable transportation.
Work Environment:
* Primarily construction site-based, supporting field teams and trailers.
* Occasional travel to regional job sites may be required.
* Requires regular use of computers, mobile devices, and standard office equipment.
Yates Construction provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal and state law requirements.
Yates complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Parent Support Specialist
Technical support engineer job in Wichita Falls, TX
Full-time Description
****Average hourly rate is $23.49 (including wage, incentives, bonuses, overtime, shift differential, etc.)****
Make a difference in the lives of children and families! We're seeking a compassionate and driven Parent Support Specialist to provide parenting education, coaching, and resource navigation. This role involves home visits, community outreach, and collaboration with families to build resilience and promote healthy development.
Requirements:
Bachelor's in social work, psychology, or related field
1+ year experience with children/families
Strong communication and organizational skills
Valid driver's license and ability to travel
Why Join Us?
Collaborative and supportive work environment
Opportunities for professional development and training
Meaningful work that strengthens families and communities
Flexible scheduling
Apply today to help strengthen families and support child well-being!
TFI is an Equal Opportunity Employer.
To apply, please visit ****************************
Salary Description Average hourly rate for this position $23.49
Recovery Support Specialist - Mobile Response
Technical support engineer job in Lawton, OK
Job Description
This job posting highlights an opening for a Recovery Support Specialist at Jim Taliaferro Community Mental Health Center (JTMCHC) in Lawton, OK, as part of the Mobile Response team. Below is a summary of the role:
Primary Responsibilities:
Assisting individuals of all ages who are in crisis to regain control of their lives and recovery journey.
Performing tasks that support individuals in their recovery processes.
Work Environment:
Flexibility:
Opportunities for non-standard hours with generous shift differentials.
Professional Standards:
Maintaining a high level of professionalism, ethics, and respectful interactions with staff and consumers.
Key Qualities for Applicants:
Strong communication and interpersonal skills to provide empathetic and effective support to individuals in crisis.
Ability to work flexibly, including during non-standard hours.
Commitment to upholding ethical standards and professionalism in all interactions.
This position is ideal for someone looking to make a direct impact in the mental health field while benefiting from a dynamic and flexible work environment.
Job Type/Salary:
Full-time position
Salary:
Senior Certified Peer Recovery Support Specialist: $38,000.00 ($18.26/hr) plus benefits!
Certified Peer Recovery Support Specialist: $34,500.00 ($16.58/hr) plus benefits!
Recovery Support Specialist: $30,000.00 ($14.42/hr) plus benefits!
FLSA Status: Nonexempt
Additional Compensation: Along with our great benefits we also offer addition compensation for working outside of normal business hours! Below is the list of shift differential pay that you can use to boost your hourly pay rate. You can also stack your shift differential pay. For example, working nights on the weekends earns you an extra $6.00 an hour!
Evening/Nights - extra $0.50/hr.
Weekends - extra $0.75/hr.
Holidays - extra $0.75/hr.
On-call - $1.00/hr
Minimum Qualifications and Experience:
Senior Certified Peer Recovery Support Specialist:
This position requires that the application be currently certified as a Peer Recovery Support Specialist, high school diploma or GED, demonstrates personal knowledge in advocacy in recovery, and two years of PRSS experience.
Certified Peer Recovery Support Specialist:
This position requires that the application be currently certified as a Peer Recovery Support Specialist, high school diploma or GED, and demonstrates personal knowledge in advocacy in recovery.
Recovery Support Specialist:
This position requires a high school diploma or GED, demonstrates personal knowledge or advocacy in recovery, and the ability to become a Certified Peer Recovery Support Specialist.
Why Join Us?
Generous Benefits: Annual base salary range of $34,500, plus a generous benefits allowance.
Comprehensive Health Coverage: A wide choice of health insurance plans with no pre-existing condition exclusions.
Flexible Spending Accounts: Options for healthcare and dependent care expenses.
Ample Time Off: 11 paid holidays, 15 days of vacation, and 15 days of sick leave in the first year.
Retirement Savings Plan: With a generous company match to help secure your future.
Employee Assistance Program: Support when you need it.
Longevity Bonuses: For years of dedicated service.
Training Opportunities: Continuous learning and development for CEU requirements.
Drug and Alcohol Pre-employment and Pre-placement Testing: Upon a conditional offer of employment, applicants for safety sensitive positions shall be required to submit to urinalysis to test for drugs. Appointment to a safety sensitive position shall be contingent upon a negative drug test result.
THIS AGENCY REQUIRES COVERAGE 24 HOURS, 7 DAYS PER WEEK. WORK HOURS AND LOCATION MAY VARY DEPENDING ON BUSINESS NECESSITY. EMPLOYEES MAY BE REQUIRED TO WORK WEEKENDS AND OVERTIME.
Reasonable accommodation to individuals with disabilities may be provided upon request.
An Equal Opportunity Employer.
Powered by JazzHR
DTpE46LIJU
NOC Engineer
Technical support engineer job in Lawton, OK
Job Details Lawton, OKDescription
The primary job function of a Network Operations Center (NOC) Engineer is to monitor and maintain the network. There are three main roles in the Network Operation Center (NOC). To ensure maximum possible service availability and performance; to provision customer network serves on core equipment and; to provide support services for Engineering and other technical teams.
A successful candidate will need to be able to function in a fast-paced environment and will be expected to multitask and prioritize to complete duties, while maintaining proper communication levels with the team and supervisor.
Key Responsibilities
The successful candidate will be able to:
Ensure timely resolution to trouble tickets.
• Ensure timely follow up with customers via e-mails or phone calls.
• Identify network problems and risk areas and provide recommendations for resolutions
• Assist with the maintenance of all systems and associated support functions
Participate in on-call rotation
Monitor current network infrastructure
Maintain network documentation
Ability to prioritize and multitask
Write detailed Methods of Procedure (MOPs) for implementation and maintenance activities
Qualifications
Skills and Qualifications
The qualified candidate must have:
• Five Years Network Operations experience or equitant
• Knowledge of network security standards and best practices
• Knowledge of common network monitoring and security utilities
• Ability to travel when required
• Ability to lead projects requiring a careful, meticulous approach including documentation and presentation of methods and results
Preferred Technical and Vendor Background (some but not all required):
Cyan Z33/77 DWDM
• Accedian
Calix E7/C7
Adtran CPE
BTI Transport
GPon, Passive, Active ETH, Core/CPE
Cisco - Juniper core-CPE
DC Power Plant - TDH and ETH Test Set
Gen Band C15
• Transitions
Preferred Software Knowledge:
• Microsoft Office Products
• Microsoft Visio
• Microsoft Project
IT Support Specialist
Technical support engineer job in Lawton, OK
Job Description
IT SUPPORT SPECIALIST:
This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:
Performance of or support of diagnosing and resolving problems in response to customer reported incidents,
Planning and analysis of work processes,
Researching and reporting trends and patterns of problems,
Developing training materials and performing computing/information system training sessions,
Developing and maintaining problem tracking databases,
Installing, troubleshooting, and maintaining hardware and software,
Performing backup and recovery operations,
Maintain property accountability for all IT equipment and software,
Conduct full and spot inventories of IT equipment as requested by the Project Manager,
Consulting with users to identify needs and requirements,
Conducting feasibility studies and trade-off analyses,
Preparing business cases, and
Ensuring the rigorous application of information security/Cybersecurity policies, principles, and
IT Support Specialists may be required to support the Client's eProcurement system, a segment of its SAP-based enterprise resource planning system.
IT Support Specialists may be required to support Users to include retrieving data from different tables and reporting mechanisms, assisting with troubleshooting applications, printer set-up, stored procedures, and load/maintain tables when requested.
Minimum Experience:
Six (6) years of progressive experience in the field of Information Processing, three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions, two (2) of which are concentrated, hand-on experience in installing, diagnosing problems, and training customers in the use of software and hardware.
IT Support Specialists are IAT-II positions required to meet IAT and CE certification requirements and shall be certified as Help Desk personnel.
DoD Approved 8570 Baseline Certification:
Category IAT Level II Computing Environment:
Computing Environment Cert Cybersecurity/IA Role/Function: Workstation Admin D Account (TBD at the Task Order level)
Security/Certification Requirements:
Must possess completed IT-II security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC) at time of proposal submission
Helpdesk Support Specialist- Onsite
Technical support engineer job in Wichita Falls, TX
Job Description
Job Title: IT Helpdesk Support Technician - Construction Site
Reports To: IT Director
The IT Helpdesk Support Technician provides on-site technical support for construction field operations, ensuring reliable access to technology systems, networks, and communications tools. This role assists users with troubleshooting hardware, software, and connectivity issues while supporting company standards for cybersecurity and systems integration. The ideal candidate is comfortable using and educating others about Google Workspace.
The position requires hands-on troubleshooting, proactive problem-solving, and clear communication with both technical and non-technical users in a fast-paced, field environment.
Key Responsibilities:
Serve as the first point of contact for IT support requests from site personnel.
Provide general helpdesk support for computers, mobile devices, printers, and other site technology.
Provide user support for Google Workspace (Gmail, Drive, Docs, Sheets, Meet, etc.).
Install, configure, and maintain hardware, software, and peripherals for end users.
Troubleshoot network connectivity issues (wired, wireless, and cellular).
Support telecommunications setup and maintenance (data and voice systems).
Assist with systems integration between corporate and site-based platforms.
Educate and guide users on basic cybersecurity awareness and safe IT practices.
Maintain accurate logs of support requests, resolutions, and equipment inventory.
Escalate advanced technical issues to higher-level IT support as needed.
Collaborate with the IT team on system upgrades, patches, and new technology rollouts.
Ensure adherence to company IT and security policies.
Technical Competencies (Beginner to Intermediate):
Cybersecurity: Basic understanding of safe computing practices, password protection, and threat awareness.
Telecommunications (Data and Voice): Familiarity with site communication systems, basic troubleshooting of phone and network lines.
Network Fundamentals: Knowledge of LAN/WAN concepts, Wi-Fi connectivity, and simple network diagnostics.
Using Information Technology: Competence in using Windows and/or mac OS, mobile devices, and standard productivity tools.
Systems Integration: Understanding of how hardware, software, and cloud tools interconnect across an organization.
Google Workspace: Ability to support users with Gmail, Drive, Calendar, and shared document workflows.
General Technical Support: Strong problem-solving mindset with practical knowledge of hardware and software troubleshooting.
Qualifications:
High school diploma or equivalent required; associate degree or technical certification preferred.
1-3 years of experience in IT helpdesk, field tech support, or related role.
Basic networking and telecommunications knowledge.
Familiarity with Google Workspace administration and user support.
Ability to work in a construction environment (including outdoor or trailer-based setups).
Valid driver's license and reliable transportation.
Work Environment:
Primarily construction site-based, supporting field teams and trailers.
Occasional travel to regional job sites may be required.
Requires regular use of computers, mobile devices, and standard office equipment.
Yates Construction provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal and state law requirements.
Yates complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Recovery Support Specialist - Adult Outpatient
Technical support engineer job in Lawton, OK
Job Description
This job posting details openings for Recovery Support Specialists on the Adult Outpatient team at Jim Taliaferro Community Mental Health Center (JTCMHC) in Lawton, OK. Below is a summary of the role:
Primary Responsibilities:
Supporting facility consumers in their journey to regain control over their lives and recovery processes.
Performing a variety of tasks to assist individuals in achieving recovery goals.
Professional Expectations:
Maintaining professionalism and ethical behavior in all interactions.
Ensuring respectful and effective communication with consumers and ODMHSAS staff.
Key Qualities for Applicants:
Strong interpersonal and communication skills to engage effectively with adult consumers.
A commitment to ethical standards and maintaining a professional demeanor.
Passion for helping others achieve personal recovery and wellness.
This role offers an opportunity to directly impact the lives of individuals on their recovery journey.
Job Type/Salary:
Full-time position
Salary:
Senior Certified Peer Recovery Support Specialist: $38,000.00 ($18.26/hr) plus benefits!
Certified Peer Recovery Support Specialist: $34,500.00 ($16.58/hr) plus benefits!
Recovery Support Specialist: $30,000.00 ($14.42/hr) plus benefits!
FLSA Status: Nonexempt
Minimum Qualifications and Experience:
Sr. Certified Peer Recovery Support Specialist:
This position requires that the application be currently certified as a Peer Recovery Support Specialist, high school diploma or GED, demonstrates personal knowledge in advocacy in recovery, and two years of PRSS experience.
Certified Peer Recovery Support Specialist:
This position requires that the application be currently certified as a Peer Recovery Support Specialist, high school diploma or GED, and demonstrates personal knowledge in advocacy in recovery.
Recovery Support Specialist:
This position requires a high school diploma or GED, demonstrates personal knowledge or advocacy in recovery, and the ability to become a Certified Peer Recovery Support Specialist.
Why Join Us?
Generous Benefits: Annual base salary range of $34,500, plus a generous benefits allowance.
Comprehensive Health Coverage: A wide choice of health insurance plans with no pre-existing condition exclusions.
Flexible Spending Accounts: Options for healthcare and dependent care expenses.
Ample Time Off: 11 paid holidays, 15 days of vacation, and 15 days of sick leave in the first year.
Retirement Savings Plan: With a generous company match to help secure your future.
Employee Assistance Program: Support when you need it.
Longevity Bonuses: For years of dedicated service.
Training Opportunities: Continuous learning and development for CEU requirements.
Drug and Alcohol Pre-employment and Pre-placement Testing: Upon a conditional offer of employment, applicants for safety sensitive positions shall be required to submit to urinalysis to test for drugs. Appointment to a safety sensitive position shall be contingent upon a negative drug test result.
THIS AGENCY REQUIRES COVERAGE 24 HOURS, 7 DAYS PER WEEK. WORK HOURS AND LOCATION MAY VARY DEPENDING ON BUSINESS NECESSITY.
EMPLOYEES MAY BE REQUIRED TO WORK WEEKENDS AND OVERTIME.
Reasonable accommodation to individuals with disabilities may be provided upon request.
An Equal Opportunity Employer.
Powered by JazzHR
zZKQigk6Un