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Technical support technician jobs in Altamonte Springs, FL

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  • ServiceNow Support Analyst

    Intepros

    Technical support technician job in Lake Mary, FL

    ServiceNow Support Analyst (Level 2/3 Support) We are seeking a highly skilled ServiceNow Support Analyst to help maintain and optimize a large-scale, enterprise ServiceNow environment. This role supports a highly customized platform, complex workflows, and frequent production deployments. If you're a collaborative problem-solver with strong technical capabilities and a passion for improving service management operations, this is an excellent opportunity to expand your expertise. Role Summary As a Level 2/Level 3 ServiceNow Support Analyst, you will troubleshoot production issues, investigate workflow and scripting failures, and ensure stable, reliable platform performance across a large enterprise user base. You will work within an environment containing hundreds of thousands of lines of custom code, requiring strong diagnostic and analytical skills. The role also supports regular production deployments and participates in an on-call rotation for critical issues. Key Responsibilities Provide Level 2/3 support for ServiceNow including troubleshooting: Workflow and flow logic failures Scripting issues Record state and business rule logic problems Identify issue origins across scripts, flows, business rules, and integrations Support frequent release cycles (2+ production deployments per week) Manage incidents, problems, changes, and requests within the ServiceNow platform Maintain, patch, and upgrade infrastructure and software Meet SLAs for incident and request management Participate in an on-call rotation for critical issues Contribute to automation and continuous service improvement initiatives Create clear, concise documentation and communicate effectively with stakeholders Required Qualifications ServiceNow Certified System Administrator (CSA) (Required) Bachelor's degree Strong ServiceNow support or development background 4+ years of technical support experience preferred Preferred Qualifications ServiceNow Certified Application Developer (CAD) (Strongly preferred) ServiceNow Certified Implementation Specialist (any module) (Nice-to-have) Knowledge of scripting languages such as JavaScript, Angular.js, Perl, or PowerShell Previous ServiceNow development or advanced support experience Understanding of ITIL v3 or v4
    $43k-77k yearly est. 4d ago
  • Information Technology Support Specialist

    Kavaliro 4.2company rating

    Technical support technician job in Orlando, FL

    We are seeking a proactive and customer-focused IT Support / Systems Support Analyst to provide technical support across server, workstation, application, and network environments. This role requires hands-on troubleshooting skills, basic automation experience, strong communication, and the ability to manage multiple priorities while working closely with internal teams, vendors, and stakeholders. The ideal candidate is a problem solver who takes ownership of issues and ensures timely, high-quality resolution. Key Responsibilities Technical Support & Troubleshooting Perform basic troubleshooting of server and workstation operating systems, identifying and resolving routine issues related to services, permissions, scheduled tasks, application failures, and connectivity. Provide software and application support, diagnosing issues, validating configurations, and escalating complex problems when necessary. Support and troubleshoot SQL-related issues, including basic queries, data validation, and connectivity checks in coordination with application or database teams. Conduct basic network troubleshooting, verifying connectivity, DNS, firewall rules, and configuration settings; escalate appropriately when issues fall outside scope. Monitor systems and applications to identify potential issues and address them proactively. Automation & Scripting Read, modify, and create basic PowerShell scripts to support automation, maintenance tasks, reporting, and routine system administration. Project & Vendor Management Assist with project coordination, organizing tasks, tracking progress, and communicating status to stakeholders. Coordinate with third-party vendors to ensure timely issue resolution, follow-through, and accountability. Operational & Professional Skills Take ownership of assigned work, driving issues to resolution and identifying opportunities for process improvement. Effectively manage time and priorities, balancing multiple tasks and meeting deadlines consistently. Communicate proactively with stakeholders, escalating risks or issues before they impact service delivery. Build rapport easily with internal teams and external partners through an outgoing, collaborative approach. Approach technical challenges analytically and persist until resolved. Required Qualifications Experience supporting Windows Server and workstation operating systems. Working knowledge of PowerShell scripting for basic automation and maintenance tasks. Familiarity with SQL, including basic queries and troubleshooting data or connection issues. Experience providing software and application support in a production environment. Understanding of basic networking concepts and troubleshooting techniques. Strong communication, organization, and customer service skills. Preferred Qualifications Experience in an IT support, systems support, or help desk environment. Familiarity with IT service management or ticketing systems. Experience working with external vendors or managed service providers.
    $44k-71k yearly est. 1d ago
  • Technical Support Analyst

    Visionaire Partners 4.1company rating

    Technical support technician job in Orange City, FL

    Technical Support Analyst - 3-Month Contract (Orlando Area) Looking for an opportunity to make an impact on a high-visibility technology rollout? Join Visionaire Partners as a Technical Support Analyst and help drive a mission-critical implementation. What You'll Do: Spend about 70% of your time setting up and breaking down equipment, 30% troubleshooting and repairs Shadow and support the lead technician Replace outdated hardware (8GB PCs and 4:3 monitors) Handle hardware swaps for new systems, label printers, scanners, iPads, and more Keep workstations tidy and professionally organized (because cable chaos is never a good look) Manage inventory, follow device naming conventions, and escalate printer issues as needed Support SIM/TCP training sessions and related equipment Follow IT security processes and contribute to continual improvement initiatives What You Bring: 1+ year of tech support experience (hardware, software, Windows, MS Office, AD, networking) Strong deskside troubleshooting skills Ability to image, configure, and re-image PCs with approved apps and systems access Excellent documentation, communication, and customer service chops Flexibility to work some weekends or on-call shifts Valid driver's license, reliable vehicle, and ability to transport IT gear between offices Must pass background and drug screening (marijuana excluded) Details: Contract Duration: Jan 9, 2026 - Apr 9, 2026 Location: On-site across Orlando area offices Perks: Visionaire Partners offers a competitive W-2 contractor benefits package, including 401(k) with match, health coverage, FSAs, life and disability insurance, and more.
    $31k-43k yearly est. 3d ago
  • Information Technology Support Technician

    Bernard Nickels & Associates

    Technical support technician job in Lake Mary, FL

    Job Title: Admin Support Tech Dept Type: Contract Assignment Pay Rate: $18/hour Hours: Full-time (40 hours a week); must have the flexibility to work possible overtime/weekends once or twice during the year if needed Job Description: This is an amazing opportunity to get in on the ground floor with a Fortune 500 company. The role is 100% onsite in the office and will provide full training. The team is looking for candidates with an administrative, clerical, shipping, or retail background who have the desire to learn. Key Responsibilities: Receiving and shipping mobile devices and laptops. Assisting the Tech Support Team with support tickets when shipping/receiving tasks are slower. Lifting and pushing heavy carts as needed. Qualifications: Background in administrative, clerical, shipping, or retail roles. Strong willingness to learn and adapt to new tasks. Ability to lift and push heavy carts.
    $18 hourly 3d ago
  • JavaScript Tech Support Engineer - Integrations

    Pyramid Consulting, Inc. 4.1company rating

    Technical support technician job in Orlando, FL

    Immediate need for a talented JavaScript Tech Support Engineer - Integrations. This is a 12+ month contract opportunity with long-term potential and is located in Orlando, FL (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 25-93208 Pay Range: $30 - $35/hr. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: - Provide guidance on prioritizing and creating efficient workflows to keep up with workload. Maintain and display excellent queue and case management skills. Perform Case quality Checks to ensure cases are staying on track. Personal commitment to quality and customer service Frontend browser debugging experience required. Key Requirements and Technology Experience; Key skills; Web Services - REST, SOAP Scripting /Rest API Relational databases - MySQL, Oracle, and Similar SSO/Authentication Email Configuration and Maintenance Troubleshooting or Configuration Knowledge on LDAP/Active Directory, SSO, or other authentication Understanding of Email Troubleshooting Knowledge on Web Services (SOAP, REST) Experience Data Extraction Technologies (e.g. JDBC, ODBC) Some experience with Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell) Experience with relational databases - MySQL, Oracle, and Similar Our client is a leading cloud-based software company, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $30-35 hourly 2d ago
  • Technical Support Specialist

    Wavetronix 3.6company rating

    Technical support technician job in Oviedo, FL

    Product Support Technician Success Profile *This role will be advertised as Technical support specialist but internally will be called Product support specialist. Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products. Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET. A successful Support Technician Success will: Provide world-class support for Wavetronix products on the phone, via email, and in person. Document and track all customer interactions in CRM, including cases, activities, and communication. Track and update RMAs providing reports/updates to customers and internal teams. Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses. Master installation, configuration, and troubleshooting of Wavetronix products. Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person. Document processes, produce detailed trip reports, and maintain CRM knowledge base. Collaborate with the team, share information across the organization, and ensure final resolutions for support issues. Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary. Provide technical training on products to customers, both in the field and in-office. Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations. Build positive relationships with customers and provide excellent customer support. Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM. Maintain an expert-level understanding of Dynamics 365 Customer Service. Possess strong written and verbal communication skills. Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives. Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues. Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success. Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities. Requirements: Previous experience in a similar technical support role. Strong technical background with a technical degree or certifications IMSA Signal Technician Level I or Level II (Field) a plus but not required. Excellent problem-solving and troubleshooting skills. Proficiency in using CRM systems, preferably Dynamics 365 Customer Service. Knowledge of networking concepts. Exceptional written and verbal communication skills. Ability to work independently and within a team. Willingness to travel to multiple locations as required. Self-motivated and driven to achieve customer satisfaction. Strong organizational and time management skills. Compensation: 19-28/hr More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows: 3 Month Milestones Understand company core values, strategies, and initiatives. Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment. Able to effectively use mobile and desktop tools and applications. Have a positive relationship with Wavetronix customers. Able to understand and effectively communicate technical procedures and processes to customers. Comprehend customer requirements and make appropriate recommendations to the client. Effectively communicate and cooperate with Technical Services and share information across the organization. Demonstrate a functional knowledge of the RMA process. Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems. 6 Month Milestones Master installation and configuration of Wavetronix products. Demonstrate the ability to troubleshoot, test, repair, and service technical equipment. Demonstrate functional knowledge of Wavetronix non-core product line. 12 Month Milestones Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products. Learn intersection and controller cabinet basic operation. Perform at least 5 solo technical customer visits. Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers. About Wavetronix Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities. Wavetronix is an affirmative action equal opportunity employer.
    $38k-69k yearly est. 60d+ ago
  • IT Support Services Manager

    Loyal Source 4.7company rating

    Technical support technician job in Orlando, FL

    We are seeking a highly skilled and experienced IT Help Desk Manager to lead and manage a team of 30 IT professionals providing support to our government contract operations across two separate Azure tenants. This role is critical in ensuring efficient, high-quality IT support, optimizing ticketing systems, managing call queues, and establishing and monitoring key performance indicators (KPIs). Duties and Functions * Team Leadership and Management: o Manage and mentor a team of 20-25 IT help desk professionals, fostering a collaborative and high-performing culture. o Oversee recruitment, training, and development to ensure the team is equipped to meet organizational goals. o Conduct regular performance evaluations and provide constructive feedback. * Operations and Performance Management: o Develop, implement, and manage KPIs to measure the performance of the help desk team and individual contributors. o Optimize the ticketing system to ensure efficient handling, prioritization, and resolution of support requests. o Manage call queues to maintain acceptable response and resolution times in line with service level agreements (SLAs). o Coordinate shift scheduling to ensure 24/7 coverage (if applicable) and uninterrupted support for government contracts. o Manage key vendor relationships. * Technical Oversight: o Ensure seamless IT support operations across two Azure tenants, including tenant-specific challenges and integrations. o Collaborate with infrastructure, security, and application teams to address escalated technical issues. o Implement ITIL best practices for incident, problem, and change management. * Stakeholder Collaboration: o Act as the primary point of contact for internal and external stakeholders regarding IT support services. o Provide regular reports on help desk performance, trends, and areas for improvement to senior management. o Ensure compliance with all government contracting regulations and cybersecurity requirements. * Continuous Improvement: o Identify and implement process improvements to enhance the efficiency and quality of IT support. o Stay up to date on emerging technologies and best practices relevant to help desk operations and Azure environments. o Facilitate knowledge-sharing sessions and documentation to enhance team expertise. Education and Experience * Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). * 5+ years of experience in IT help desk management or a similar role. Preferred Requirements * Experience working in a government contracting environment. * ITIL certifications (e.g., ITIL Foundation, Practitioner). * Advanced knowledge of Azure Active Directory and tenant configurations. * Familiarity with federal cybersecurity standards (e.g., NIST, CMMC). Knowledge/Skills/Abilities (KSA) Knowledge-comprehension of a body of information acquired by experience or study. Skill-a present, observable competence to perform a learned activity. Ability-competence to perform an observable behavior or behavior that results in an observable product. Supervisory Responsibilities Direct oversight for 3 Helpdesk leads and indirect oversight of support team of 20-25 technicians. Work Environment/Condition Role based in Orlando office. Physical Demands Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Acknowledgement Loyal Source is an Orlando-based workforce solutions provider dedicated to delivering elite services worldwide. With a focus in government healthcare, technical and support services, engineering, and travel healthcare, Loyal Source provides exceptional custom solutions to both private enterprise and government agencies. Loyal Source is a military friendly employers and proud partner of the Military Spouse Employment Partnership program. For more information go to our website ******************* and follow us on LinkedIn, Facebook & Twitter for other positions currently open. Loyal Source does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. environment/conditions, exemption classification and physical demands set forth in the job description provided for my position. This contractor and subcontractor abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors.
    $42k-68k yearly est. 26d ago
  • COMPUTER SUPPORT TECHNICIAN I - 55010292

    State of Florida 4.3company rating

    Technical support technician job in DeLand, FL

    Working Title: COMPUTER SUPPORT TECHNICIAN I - 55010292 Pay Plan: Career Service 55010292 Salary: $38,108.36 - $49,316.70 Total Compensation Estimator Tool STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION JOB POSTING DESCRIPTION 502 / Office of Information Technology OPEN COMPETITIVE CAREER SERVICE FULL-TIME CONTACT PERSON: Cassie Hyatt CONTACT EMAIL ADDRESS: ****************************** HIRING SALARY RANGE: $1,724.36/biweekly - $44,833.36/annual Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system. Our Mission The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state's economic competitiveness, prioritizes Florida's environment and natural resources, and preserves the quality of life and connectedness of the state's communities. Our Vision As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free. The Work You Will Do: Computer Support Technician I District Five This position plays a critical role in ensuring the smooth operation of the agency's IT infrastructure by providing timely and effective technical support. It enhances productivity and service delivery through proactive monitoring and resolution of service desk tickets, maintaining hardware and software functionality, and delivering high-quality customer service. The role also supports collaboration and communication across the agency by managing AV/VC systems and participating in cross-functional IT teams. The Difference You Will Make: Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. How You Will Grow: FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency's learning management system, you have access to hundreds of computer-based training and instructor-led courses. Where You Will Work: Florida Department of Technology Office of Information Technology 719 S Woodland Blvd DeLand, FL 32720 Annual Salary Range: $43,025.73 - $55,680.35 Your Specific Responsibilities: Monitors Service Desk queue and resolve support tickets as assigned. Documents work performed and resolution(s). Identify, analyze, and resolve problems and issues through the use of troubleshooting tools and techniques as well as teamwork. Provide high level of customer service by providing status and information to the customer. Performs basic troubleshooting to determine cause of problem. Installs, configures, and provides user support for personal computers (PC) and peripheral equipment to include software installation and upgrades, patches and technical support within specified time frame. Works with staff on issues outside their areas of responsibility as needed. Replaces or reconfigures existing computers or other equipment as needed. This includes but is not limited to PC replacements, memory upgrades, hard drive installations, and replacement of printer parts. Coordinates service calls and repairs for warranty and non-warranty items. Maintains records on all calls and keeps accurate records relating to service calls for maintenance or warranty repairs. Provides support for software applications such as Microsoft Operating Systems, Microsoft Office Suite, various off the shelf and Department developed applications, as needed or assigned. Generates and maintains detailed technical documentation including software installation guidelines, troubleshooting processes. Provides Audio Visual (AV) and Video Conference (VC) support as assigned. Assists with reserving, setting up, and troubleshooting of AV and VC equipment. Participates in statewide teams, both internal and external to the Office of Information Technology (OIT). Provide facts to facilitate the team's decision-making process and to achieve the team's goals. Shares information and receives feedback from other OIT staff as appropriate. Monitors and assigns service desk tickets to the appropriate technician or group for proper resolution and to ensure all Service Level Agreements are met in a timely manner. The Successful Candidate will have the following required Knowledge, Skills, and Abilities: Knowledge of: * Basic knowledge of Microsoft products, including operating systems, office suite and outlook in a networked environment. * Basic knowledge and skill of computer software, hardware, and firmware relative to personal computers, local area network/wide area network environments. Skills in: * Installing and providing technical support for software applications and operating systems. Ability to: * Communicate effectively both verbally and in writing. * Read, understand and comply with the department's policies, procedures, guidelines and practices relating to desktop standards. Licensure/Registration/Certification Requirements: * N/A Other Job-Related Requirements: * Due to the nature of this position, incumbent is required to respond to emergencies. Minimum Qualifications: * High School diploma or equivalent and 1 year of work experience in the installation, maintenance and technical support of workstation hardware. OR 1 year of experience providing customer service and technical support with Microsoft Office 365 and Windows 7 or above operating systems. OR Technical certifications from workstation training programs such as CompTIA A+ and Net+ may be substituted for 6 months of experience. OR associate degree from an accredited college or university with at least 25% of the completed coursework in Information Technology related courses. The State's total compensation package for employees features a highly competitive set of employee benefits including: * Health insurance (over 90% employer paid) * $25,000 life insurance policy (100% employer paid) * Dental, vision and supplemental insurances * State of Florida retirement package * 10 paid holidays a year * Generous vacation and sick leave * Career advancement opportunities * Tuition waiver for public college courses * A variety of training opportunities * Employee Assistance Program (EAP) For additional benefit information available to State of Florida employees, visit: ************************************* SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Veterans' Preference ONLY applies to Career Service positions. REMOVE THIS RED LANGUAGE AND THE PARAGRAPH BELOW IF YOU ARE NOT ADVERTISING A CAREER SERVICE POSITION: THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES. If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans' Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708. THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation's Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation's Human Resources Office at ************** for assistance. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
    $43k-55.7k yearly Easy Apply 8d ago
  • Specialist III Biopharma Manufacturing Technical Support

    Astellas Pharma, Inc. 4.9company rating

    Technical support technician job in Sanford, FL

    Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at ***************** The Role: The Specialist III Biopharma Manufacturing Technical Support will be part of the Manufacturing team. The Specialist role is responsible for the support of manufacturing operations typically assigned to either Upstream, Downstream, or Filling. The incumbent will work with cross functional teams including Quality Assurance, Process Engineering, Supply Chain, and Manufacturing. The Senior Manufacturing Specialist typically reports to the Manager, Sr Manager, or Associate Director of Manufacturing. Responsibilities: * Responsible for manufacturing reform / updates, including SOPs and batch records, ensuring all proposed updates are reviewed / approved prior to issuance. * Will develop and deliver GMP and/or Manufacturing-related training to Manufacturing floor staff and facilitate updates or improvements to on-the-job training platforms while ensuring training curriculum is updated to reflect current process configurations. * Will monitor process performance metrics, investigating operational issues, escalating potential nonconformances to management and QA as deemed appropriate. * Responsible for leading Manufacturing nonconformances in the Quality Management System, identifying true root cause of incidents and recommending appropriate corrective / preventive actions when required. * Responsible for change records, overseeing comprehensive implementation plans for investigations and/or continuous improvement changes, ensuring processes changes are in accordance with AGT's policies and procedures, regulatory requirements, guidelines, and recommendations. As assigned, will serve as project lead, or participate as a Technical SME on other site specific and/or cross-site programs. * Will work with outside vendors and internal departments (maintenance, engineering, quality, etc.) to troubleshoot equipment performance issues. * Assists with various audits and Facility walk throughs, responses, and corrections. * Coordinates with other departments to schedule work and other activities that impact manufacturing site milestones. * Will design new or modify process MTL's, contribute to the population / maintenance of process descriptions, and maintain product specific sample plans for incoming clinical tech transfer programs. * Oracle SME, responsible for the population and maintenance product specific work definitions. Quantitative Dimensions: The Specialist III BioPharma Manufacturing Technical Support will ensure the delivery of GLP and GMP material by ensuring manufacturing systems and practices are consistent, follow AGT policies and procedures, regulatory requirements, guidelines, and recommendations. They will implement GMP procedures and Batch Records, seek out, initiate, and lead process improvements, and under direction of management, will provide all training and resources to the Manufacturing staff. This role serves as the Mfg. Technical Subject Matter Expect (SME) for Mfg. Operations. Organizational Context: The Specialist III BioPharma Manufacturing Technical Support, will report to Team Lead BioPharma Manufacturing Operations or Lead BioPharma Manufacturing Operations. This role is expected to Model our Core Values and to demonstrate work performance as someone who exemplifies the culture we want to create; operates with transparency; is trusted; and supports the overall mission and vision of Astellas Gene Therapies and the Astellas organization.
    $41k-80k yearly est. 58d ago
  • IT Support Specialist

    Dave School 3.8company rating

    Technical support technician job in Orlando, FL

    Job Description The IT Support Specialist will provide technical assistance with the installation and maintenance of hardware, software, network communication and workstations including troubleshooting, technical support and training. It will serve as a technical resource for site based staff and personnel. Minimum Requirements: Associate Degree in Information Technology or Computer Science. Minimum of 1 year of previous experience in network maintenance, desktop support and design. Certification of A+ and N+ Essential Duties and Responsibilities: Troubleshoots and maintains FTC approved site based networks, workstations peripherals/hardware and databases. Provides technical support for computer hardware and software as well as assisting users with the use of e-mail, internet, and office productivity software. Retrieve, review and/or modify data and deployment software. Track software licensing and the use of software on site in accordance with corporate policy. Maintain a database and inventory of technical equipment. Assist in the preparation and planning of the school-based technology plan and SOP. Oversees and maintain the school site. Responsible for keeping up to date on current technology being used by the company. Benefits: Medical Coverage -Including additional options HSA, and FSAs - Dependent, and Health Care Dental/Vision Insurance Coverage 12 Paid Holidays / Paid Time Off / Paid Volunteer Day 401[k] with 50% Employer Matching Short-Term Disability Life Insurance Supplemental Life Insurance Options Growth Opportunities / Education Assistance and Professional Development Benefits No Cost Benefits: Group Life Insurance Long Term Disability Talent Referral Program TicketsatWork - Discount Entertainment Program Enjoy a paid day off on your birthday (available to full-time employees after two years) Who We Are NUC University has been the institution of choice for a diverse population for more than 40 years. The institution comprises nine locations in Florida (Deland, Kissimmee, Orlando, Lakeland, South Miami, Pembroke Pines, Tampa, South Florida, and DAVE School), seven campuses in Puerto Rico (Arecibo, Bayamón, Caguas, Mayagüez, Ponce, Río Grande, and Escorial), an IBC Technical Division with 12 locations in Puerto Rico, and the NUC Online Division with students all across US and Puerto Rico. It offers degrees at various levels, such as diploma, associate, bachelor's, and master's, in fields including Healthcare, Construction, Culinary Arts and Hospitality, Beauty, Visual Arts, Business Management, Technology, Health Studies, Criminal Justice, Psychology, and Education. NUC University - Florida Technical College is an Equal Opportunity/Affirmative Action Employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law. The selected applicant will undergo a background check, educational verification, and drug testing.
    $38k-70k yearly est. 1d ago
  • Skilled Contract Technician

    Smart 4.4company rating

    Technical support technician job in Orlando, FL

    We are seeking a hard-working and reliable Skilled Contract Technician to join our team. You will participate in a variety of theme park and construction projects and follow plans and instructions from the site supervisor. Although experience isn't essential, you will have to be physically fit and a fast learner. To be successful in this position, you will work well as part of a team, enjoy working outdoors, and be able to perform strenuous physical tasks. Responsibilities: · Preparing job sites, materials, and tools · Maintenance installation and support · Use construction and maintenance tools and equipment to complete daily tasks · Loading and unloading of materials, tools, and equipment · Removing debris, garbage, and dangerous materials from sites · Follow instructions from supervisors to perform manual labor tasks · Put together and take apart temporary structures · Follow instruction from Smart Lead & Supervisors · Perform site clean-up. · Other duties as assigned Qualifications Perform necessary tasks in a safe manner Must have reliable transportation Ability to multi-task/cross train with-in various departments Able to physically handle all cleaning tasks, driving tasks and all tasks required Reliable Must be able to stand and walk entire shift for the general labor position Drive to excel and grow within the company is a plus Ability to lift up to 50 lbs 18 Years or older; Must have PPE, and steel toed boots (these can be provided) Additional Information All your information will be kept confidential according to EEO guidelines.
    $46k-67k yearly est. 7h ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support technician job in Orlando, FL

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $33k-45k yearly est. 13d ago
  • IT Help Desk Technician

    Enterfusion

    Technical support technician job in Orlando, FL

    Enterfusion is seeking an enthusiastic IT Help Desk Technician to join our growing team! As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing technical difficulties. Your role will be essential in delivering prompt and effective troubleshooting assistance, ensuring client satisfaction, and promoting a productive technical atmosphere. Your practical technical skills and problem-solving expertise will be vital in helping us sustain seamless operations across the organization. A successful Help Desk Technician will have the capability to troubleshoot both software and hardware issues, possess extensive knowledge of computer software and hardware, and demonstrate outstanding customer service abilities. As the first point of contact for customers, the Help Desk Technician must be adept at accurately prioritizing tickets. This role is situated in a dynamic work environment that offers employees the chance to tackle challenges and gain experience with new and evolving technologies. Requirements KEY RESPONSIBILITIES: Provide technical support via phone, email, and in-person. Troubleshoot hardware/software issues for desktops, laptops, and mobile devices. Assist in setting up new employee workstations and documenting solutions in the ticketing system. Escalate complex issues to senior IT staff. Help with software upgrades, maintain IT equipment inventory, and assist in procurement. Participate in IT projects to enhance operational efficiency and prioritize service tickets. Configure computers, software, and networks; upgrade hardware and remove viruses. Ensure proper backups to prevent data loss and troubleshoot various IT problems. Administer servers, desktop computers, printers, network devices, and perform software deployments. Recommend hardware devices to the sales team and perform other duties as assigned. QUALIFICATIONS: Strong technical knowledge of computer systems, mobile devices, and tech products. Familiarity with Windows and mac OS, and common software applications. Exceptional teamwork, communication, and customer service skills. Efficient troubleshooting and problem resolution abilities. IT certifications (e.g., CompTIA A+) are desirable. Working knowledge of Microsoft Office tools. Excellent written and verbal communication. High attention to detail and phone etiquette. Experience supporting at least one of the following: AWS cloud services (S3, EC2, VPC) or Microsoft Azure. Windows 2012 Server or newer Active Directory. Troubleshooting enterprise network equipment. VoIP technologies (Asterisk, Switchvox, Cisco Unified Communications). Ubiquiti or Cisco Wi-Fi troubleshooting. Microsoft O365 management and migrations. Windows 10 or 11 Desktop OS support. WORK ENVIRONMENT: This position is based in our downtown Orlando office, offering a collaborative workspace and opportunities for professional growth. TRAVEL: The position is based in downtown Orlando and may require some planned travel around Florida and other states which would total up to 25% of workdays. JOB TYPE: Salary, Full-time, Non-exempt HOURS: The Help Desk Technician is a non-exempt, salaried position which is expected to work 40 hours per week. JOIN OUR TEAM! If you are looking to establish your career in IT and become part of a vibrant team dedicated to providing high-quality technical support, apply today to become a valuable member of Enterfusion! Benefits COMPENSATION: Annual salary of $48,000-65,000/year commensurate with experience as well as paid vacation, health insurance plans, retirement program, disability insurance, and life insurance. Benefits Include: ✅ Paid Time Off (PTO) - Accrual begins after 90 days, with increasing PTO over time. ✅ Health Insurance - Enterfusion covers a portion of employee premiums; spouse and dependent coverage available. Two plans through Florida Blue. ✅ Life Insurance - Company-paid coverage for employees. ✅ Short- & Long-Term Disability Insurance - Income protection benefits provided. ✅ SIMPLE IRA - Enterfusion matches employee contributions up to a set percentage. ✅ Continued Learning - Reimbursement for required or beneficial certifications, plus training support. Join Enterfusion and be part of a team that invests in your success! 🚀
    $48k-65k yearly Auto-Apply 60d+ ago
  • Technical Support Analyst in Orlando, FL - Hybrid Role

    GD Resources

    Technical support technician job in Orlando, FL

    Please share profile to [email protected] Duration: Long Term Hybrid Role: Work Persona - Flexible: Weekly on Wednesday and Thursday at the office. Overview: Provides technical support to administrators, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, integrations, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning applications and software. Troubleshoots and diagnoses design, reliability and maintenance problems or bugs to platform engineering/software engineering. What you will do in this role: • Be a Customer Advocate providing support to users/administrators of our platform • Understand our platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations • Resolve technical cases?created by customers looking for?help to understand or?troubleshoot unexpected?behaviors or answer technical?questions about the ServiceNow?software and platform. • Gain an understanding of?the ServiceNow platform and all?core functionality. • Analyze data with a?view to isolate the potential?cause of the issue. • Involve others to?accomplish personal and group?goals. What you will need to be successful in this role: • Troubleshooting or Configuration Knowledge on LDAP/Active Directory, SSO, or other authentication or user management systems (e.g. Azure AD, Okta, SAML, SiteMinder) • Understanding of Email?Troubleshooting (e.g. Office 365, Exchange )? • Knowledge on Web?Services (SOAP, REST)? • Experience Data Extraction Technologies (e.g. JDBC, ODBC) • Hands-on experience exporting/importing data between separate systemS • Working knowledge on Network troubleshooting (e.g. Ping, Telnet) • Hands on experience in any?bi-directional, integration between two systems? • Some experience with Scripting languages:? JavaScript, Python, Perl, Unix Shell, Windows Shell) • Experience with relational databases (e.g. MySQL, Oracle) • Experience with the gathering and reading of various log files including tools like Splunk Hiring Manager Notes Integrations gets a mix of issue types that typically center around there broad topics: • Email Configuration and Maintenance (Not just Outlook App) • SSO/Authentication (Candidate should Know who to configure the tecnologiy and how this works internally, NOT just assign or grant user/permissions). • Web Services • Scripting /Rest API • Database issues Given the wide variety of issues that we get there is no 1 or 2 must have skills. Instead we are looking for candidates that some firsthand experience in as many of these technical areas as possible as it speeds up the ramp up time. Based on the job description, what are the must have non-negotiable items that a candidate must have to be successful in this role? • Web Services (SOAP/REST), Networking fundamentals, scripting and familiarity with a programing language • What backgrounds/skills can we be more flexible with that can be learned on the job? • SSO and authentication, Email protocols and servers What will the interview process look like? • First round - 30 to 45 minute monitoring phone interview (behavioral and technical questions) • Second round - 1 hour panel interview with 2-3 engineers and hiring manager (technical questions) • Final Round - Optional
    $34k-57k yearly est. Auto-Apply 25d ago
  • Technical Support Specialist

    Icoreconnect

    Technical support technician job in Ocoee, FL

    at our headquarters. iCoreConnect (NASDAQ: ICCT) is a national provider of secure communications for high-compliance industries including healthcare, finance, and legal. The company is headquartered in the Orlando metro area. The Technical Support Specialist is the first escalation point within Support and Customer Service. This position is ideal for technical troubleshooters who excel at positively engaging with customers through both written and verbal communication. It is a highly customer-facing role, involving frequent daily interactions with clients. The technicians have basic service and product knowledge and can solve fundamental problems, such as resetting passwords, uninstalling applications, and assisting customer with using our services. The selected candidate knows how to structure his or her thought process to determine the problem and work toward resolution systematically and helpfully. Required Skills: * Strong analytical and problem-solving skills. * Strong excellent time management skills * Methodically troubleshoot and resolve issues. * Excellent written communication and verbal skills, as well as strong listening skills. * Strong interpersonal skills. * Strong customer relation skills. * Strong phone support skills are preferred. * Ability to handle multiple priorities. * Ability to develop documentation for common issues. * Takes initiative to learn and develop. * Positively works with small teams and is motivated when working independently. Experience with: * Various email systems (Outlook, Thunderbird, Webmail). * Understanding of email systems and protocols (e.g. IMAP, SMTP). * Windows & Apple operating systems and utilities. * Modern-day browsers (e.g. Chrome, Safari, Firefox, IE). * Standard debug tools and processes available in/for browsers (e.g. Firebug). * Remote access services like TeamViewer, Splashtop, etc. * CRM software (e.g. Salesforce). Helpful Knowledge: * MySql * Zendesk or similar ticketing system Pay and Holidays: * Salary commensurate with skills and experience. * Benefits Including Paid Vacation, Sick time & Holidays, Health, 401k, Dental, Vision, FSA/HSA and more offered after a 90-day probationary period. * Hours are Monday - Friday from 11:00 a.m.- 8:00 p.m. (ET) at company HQ in Ocoee, FL. NOTE: This is an in-house position at our headquarters.
    $34k-57k yearly est. 42d ago
  • IT/Help Desk Support Specialist

    Human Capital Resources and Concepts

    Technical support technician job in Winter Haven, FL

    Human Capital Resources and Concepts Inc. (HCRC) is a consulting firm that specializes in resource management capabilities that are utilized in all federal organizations. Our consultants have in-depth training and work experience in Department of Defense and other federal entities which includes the Intelligence Community. We have subject matter experts in all source analysis, mission support services, and information technology. Our services are structured to address everything from major strategic issues to more basic problems effecting everyday business practices. No matter the requirement it is our commitment to deliver objective, informed, and actionable plans to assist your organization. HCRC is currently seeking is currently seeking a IT/Help Desk Specialist to join our team of qualified, diverse individuals within our organization. This is a Full Time position that will include benefits such as healthcare, dental, paid time off, and 401k. Salary is based on a combination of experience and education. We look forward to reviewing your resume for this or even future opportunities which may arise! Duties Provides a wide range of technical service with the utmost professionalism to users in a solution center setting. Provide information and direction to users on how to gain access to IT services. Troubleshoot and triage interaction and incident tickets Give guidance to clients to resolve their issue and prevent recurrences of the issue to the best extent possible. Writing comprehensive diagnostic details in tickets after troubleshooting and triage activities; and assigning to appropriate solver groups. Inform clients of their IT options and the associated benefits and limitations. Provide expert technical support to customers having varying levels of computing skills. Identify incident trends and escalate identified problems to supervisory personnel. Works with walk-up customers to resolve IT issues and answer IT-related questions. Ability to troubleshoot and resolve issues accurately, promptly, and to the user's satisfaction. Works with customers with all levels of IT knowledge resolving issues, answering questions, and providing guidance. Works as part of a team as well as independently using IT skills and experience to resolve IT issues as quickly and accurately as possible. Ascertains patterns and develops proposed procedural and operational changes to minimize or eliminate common or recurring problems. Works under limited supervision on tasks within established procedures. Focus is on maintaining a high level of customer satisfaction. All personnel are required to be respectful, professional, courteous, and knowledgeable at all times. Provide desktop software application assistance. Provide assistance during seminars/conferences Qualifications Must have a Bachelor's degree Demonstrated experience in prioritizing the workday, balancing multiple projects, and working across multiple deadlines. Proficiency in Microsoft Excel and PowerPoint Ability to obtain a DoD Secret clearance Must be willing and able to travel Previous experience working for a Government contractor is a plus
    $34k-57k yearly est. Auto-Apply 60d+ ago
  • IT Technician

    Miami Beach Medical Group

    Technical support technician job in Orlando, FL

    Clinical Care Medical Centers is looking for an IT technician responsible for providing technical support and assistance to users and organizations regarding computer systems, hardware, software, networks, and related technologies. Their key responsibilities include troubleshooting technical issues, maintaining hardware and software, managing networks, ensuring security measures, and offering user training and documentation. IT technicians should possess strong problem-solving skills, attention to detail, effective communication abilities, and the capability to stay updated with the latest technologies. The Technician will support the following locations: Orlando, Winter Haven, Plant City, and Lakeland . Duties and Responsibilities Set up, configure, and install hardware and software solutions. Diagnose and resolve technical hardware and software issues. Travel to sites to provide hands-on technical support and troubleshooting. Respond to issues in a timely and efficient manner. Collaborate with the internal IT team, sharing information and escalating more complex issues when necessary. Document and track all support activities in a ticketing system. Maintains an up-to-date inventory of equipment. Provides remote troubleshooting of network, PC, or software issues using remote tools. Ensure proper cable management. Abide by company policies and procedures. Comply with HIPAA regulations. Performed other duties as assigned. Requirements / Education / Licenses Two (2) years minimum work experience in an IT-related field. Valid driver's license and clean record. Reliable transportation and ability to commute to sites as needed. Ability to lift and carry heavy equipment as needed. Strong knowledge of Microsoft Windows, Apple Mac OS, Office Suite, and Microsoft Active Directory. Familiarity with troubleshooting hardware, software, and network issues. Proficiency with network concepts (e.g. DNS, DHCP, LAN, WAN, VPN, etc.). Relevant certifications (e.g. CompTIA A+, ITF +, Network +, Server +) are a plus. Fluent in English and Spanish preferred. Excellent communication and customer service skills. Strong organizational skills and ability to multi-task effectively. Detail-oriented and able to work efficiently in a stressful environment. Strong organizational skills and ability to multi-task effectively. Strong sense of teamwork and be able to manage a high volume of interpersonal relationships with tact and diplomacy. Must be able to work independently and relate well with all levels of individuals within the organization. Must be able to follow policies and procedures and work flexible schedule and location. Must be able to work with the Practice Management and/or Electronic Health Record System. Must be able to complete an Access Application. At Clinical Care Medical Centers, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law. Clinical Care Medical Centers believes that diversity and inclusion among our employees is critical to our success as a company. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.
    $32k-57k yearly est. Auto-Apply 60d+ ago
  • IT Technician

    Labanswer

    Technical support technician job in Orlando, FL

    LabAnswer is the leading and largest laboratory informatics consultancy; combining science, laboratory, regulatory and information technologies. We have the people, processes, methodologies, IP and experience to deliver comprehensive laboratory informatics solutions. LabAnswer has architected, implemented, deployed and/or supported hundreds of major scientific informatics systems across more than a thousand laboratories. LabAnswer performs significant laboratory automation work in pharmaceuticals, bio-pharmaceuticals, medical devices, forensics, and life sciences research laboratories spanning research, development and manufacturing/QC operations. The LabAnswer team has a rare combination of laboratory science, IT, business and regulatory expertise. We specialize in helping companies strategize, architect, implement and support scientific data management and laboratory automation projects. This position is based in Orlando, Florida and some travel is required. Job Description •Implement and troubleshoot computer components and network hardware •Experienced in installing, operating, and maintaining computer processors, displays, and input/output devices and associated hardware interfaces •System administration experience •Unit test development work, debug applications, investigate and resolve issues •Perform technical tasks like installations, environment refreshes, performance monitoring, etc. •Provide level of effort estimates in support of the development of new functionality •Identify and communicate issues and risks as needed Qualifications Minimum Qualifications: •4 Year degree in an applicable field •Excellent written and verbal communications skills •Excellent organizational skills •1-3 Years of experience in IT experience •1-3 Years of experience working in regulated environments •Demonstrated experience configuring and customizing applications •Experience working with Oracle, SQL Server or comparable databases •Familiarity with database design principles •System administration experience •Experience in Investigating, debugging and resolving issues •Must be willing and to accept travel requirements up to 25% •Candidate must be able to climb stairs, balance, stoop, kneel, crouch or crawl around and lift a maximum of 50 lbs in a test environment Desired Qualifications: •Vendor application certification •PL/SQL knowledge is a plus •Experience working in citrix environments is a plus •Other lab experience is a plus Please apply directly for this position at ********************************************************************************** Additional Information We offer comprehensive benefits to regular full-time employees including but not limited to: •Unlimited ceiling for professional growth opportunities within LabAnswer •You will also have opportunities to take advantage of training programs to advance your career; our extensive online library includes a assortment of technical and professional training tools and resources •Opportunities to work across a variety of industries (Pharmaceutical, Medical Device, Consumer Products, Energy, Environmental, Forensics, Genomics, Government etc.) •Opportunities to work across a variety of laboratory environments (analytical testing, biotech, clinical trials, forensics, medical device, pharmaceutical, public health and research hospitals) •Comprehensive health and welfare programs to fit your individual or family's needs: •Health Insurance •Dental Insurance •Vision Insurance, •401(k) Retirement Saving that includes a generous employer match •Paid Time Off (vacation, sick, holiday) •Company Paid Life Insurance •Company Paid Short and Long Term Disability Insurance •Wellness Plans and Rewards •Strong company values of team work, culture and values, personal and professional development, work-life balance, and recognition •Competitive compensation with opportunities to participate in employee bonus plan and travel bonus plan At LabAnswer we offer a very competitive compensation package based on experience and education. We are looking for exceptional people to join our team, those who are looking to join an organization for the long term. We invite you to visit ***************** to review our Employee Value Proposition and Philosophy, and welcome you to apply, or refer a candidate to apply, through our careers page for employment consideration.
    $32k-57k yearly est. 60d+ ago
  • IT Technician

    Coraltreehospitality

    Technical support technician job in Orlando, FL

    The IT Technician (Help Desk Tech) is responsible for assisting the Area IT Director in providing an exceptional quality network/computer function for all team members of the Lake Nona hotels. In this role you are responsible for all aspects of user support. Including tracking, research, review, and remediation of items. For all systems users at assigned locations. Hardware and software configuration and support for end user equipment. Ordering and inventory control for user assigned equipment. Workflow planning, time management and projects related to end user support. Responsibilities Provide Technical support for the Lake Nona hotels internal telephone systems. Setup, maintain, and troubleshoot computer hardware. Maintain accurate documentation of all Lake Nona hotels internal IT systems. Provide both phone and on-site help desk support to end users. Provide technical support for network and local printers and multifunction devices. Install, configure, and troubleshoot desktop software applications. Work with technical support vendors to resolve server-based application issues. Setup new user logon and email accounts. Provide on-call weekend and night help desk support regularly. Follow all IT policies and procedures established in conjunction with IT Director and the corporate IT standards. Perform all other duties as assigned. 70 % 10% End user support System configuration and setup 10 % IT audit standards and security 5 % Project Assignments 5 % Inventory management and equipment procurement Qualifications Minimum 2 years of experience in a computer support environment. Proficient knowledge of Microsoft Windows operating systems and configuration. Advanced understanding of network basics and TCP/IP standards. Demonstrated ability to troubleshoot and solve IT issues. Strong written and oral communication skills. Time management skills and ability to work in a demanding environment with multiple deadlines. Organized and can work effectively independently and in a team environment. Delivers consistent service to all users of differing skill levels and requirements. Some travel may be required. Flexible to work evenings, weekends, holidays, after hour schedules and to be on call regularly. Demonstrated ability to troubleshoot and solve IT issues. Working Environment/Physical Demands: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member is regularly required to walk, and stand, 6-8 hours per day, and may have exposure to basic cleaning supply chemicals. The team member is occasionally required to climb and use balance. Additionally, they will frequently be asked to use their hands and arms to reach, carry, pull, and lift up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. While performing the duties of this job, the team member will experience temperature fluctuations (heat, humidity), and moderate to high noise levels. Note: This is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. This job description is subject to change at any time. The team member will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.
    $32k-57k yearly est. Auto-Apply 21d ago
  • Information Technology

    Veterans Prime, Inc.

    Technical support technician job in Orlando, FL

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $32k-57k yearly est. Auto-Apply 60d+ ago

Learn more about technical support technician jobs

How much does a technical support technician earn in Altamonte Springs, FL?

The average technical support technician in Altamonte Springs, FL earns between $23,000 and $67,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.

Average technical support technician salary in Altamonte Springs, FL

$39,000

What are the biggest employers of Technical Support Technicians in Altamonte Springs, FL?

The biggest employers of Technical Support Technicians in Altamonte Springs, FL are:
  1. Roypow USA Technology Co Ltd.
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