Technical support technician jobs in Apopka, FL

ServiceNow Support Analyst (Level 2/3 Support) We are seeking a highly skilled ServiceNow Support Analyst to help maintain and optimize a large-scale, enterprise ServiceNow environment. This role supports a highly customized platform, complex workflows, and frequent production deployments. If you're a collaborative problem-solver with strong technical capabilities and a passion for improving service management operations, this is an excellent opportunity to expand your expertise. Role Summary As a Level 2/Level 3 ServiceNow Support Analyst, you will troubleshoot production issues, investigate workflow and scripting failures, and ensure stable, reliable platform performance across a large enterprise user base. You will work within an environment containing hundreds of thousands of lines of custom code, requiring strong diagnostic and analytical skills. The role also supports regular production deployments and participates in an on-call rotation for critical issues. Key Responsibilities Provide Level 2/3 support for ServiceNow including troubleshooting: Workflow and flow logic failures Scripting issues Record state and business rule logic problems Identify issue origins across scripts, flows, business rules, and integrations Support frequent release cycles (2+ production deployments per week) Manage incidents, problems, changes, and requests within the ServiceNow platform Maintain, patch, and upgrade infrastructure and software Meet SLAs for incident and request management Participate in an on-call rotation for critical issues Contribute to automation and continuous service improvement initiatives Create clear, concise documentation and communicate effectively with stakeholders Required Qualifications ServiceNow Certified System Administrator (CSA) (Required) Bachelor's degree Strong ServiceNow support or development background 4+ years of technical support experience preferred Preferred Qualifications ServiceNow Certified Application Developer (CAD) (Strongly preferred) ServiceNow Certified Implementation Specialist (any module) (Nice-to-have) Knowledge of scripting languages such as JavaScript, Angular.js, Perl, or PowerShell Previous ServiceNow development or advanced support experience Understanding of ITIL v3 or v4

Technical Support Analyst - 3-Month Contract (Orlando Area) Looking for an opportunity to make an impact on a high-visibility technology rollout? Join Visionaire Partners as a Technical Support Analyst and help drive a mission-critical implementation. What You'll Do: Spend about 70% of your time setting up and breaking down equipment, 30% troubleshooting and repairs Shadow and support the lead technician Replace outdated hardware (8GB PCs and 4:3 monitors) Handle hardware swaps for new systems, label printers, scanners, iPads, and more Keep workstations tidy and professionally organized (because cable chaos is never a good look) Manage inventory, follow device naming conventions, and escalate printer issues as needed Support SIM/TCP training sessions and related equipment Follow IT security processes and contribute to continual improvement initiatives What You Bring: 1+ year of tech support experience (hardware, software, Windows, MS Office, AD, networking) Strong deskside troubleshooting skills Ability to image, configure, and re-image PCs with approved apps and systems access Excellent documentation, communication, and customer service chops Flexibility to work some weekends or on-call shifts Valid driver's license, reliable vehicle, and ability to transport IT gear between offices Must pass background and drug screening (marijuana excluded) Details: Contract Duration: Jan 9, 2026 - Apr 9, 2026 Location: On-site across Orlando area offices Perks: Visionaire Partners offers a competitive W-2 contractor benefits package, including 401(k) with match, health coverage, FSAs, life and disability insurance, and more.

#11531 Introduction: Visium Resources has been asked to identify qualified candidates for this Service Desk Technician position. This position is a contract to direct hire opportunity which is expected to be on-site in Sanford, FL. Summary: The selected Service Desk Technician will be responsible for taking customer requests for technology services and repair and accurately documenting, prioritizing, providing support, or escalating the customer's requests to the correct IT resources. Provides support for workstations with Windows operating systems, MACS's, desktop peripherals, mobile device management, asset tracking and application support. Assists users in the efficient use of applications and provide escalations of technical support issues. Focuses on providing excellent customer service, building strong relationships, safety, and best work practices with the goal of delivering exceptional results. Responsibilities: Effectively prioritize and manage multiple incidents and requests as assigned. Working to answer, evaluate, and prioritize incoming telephone, work orders, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies. Provide security access privileges to the appropriate staff, with high level understanding of group policies. Responsible for configuring, installing, and repairing computer endpoints while consistently following up with users to ensure proper function, for both internal and external customers. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Document issues and resolutions properly for record keeping and posterity. Support, manage, deploy policies/apps and maintain the recommended configuration of all mobile devices; this includes, but is not limited provisioning, securing, upgrading mobile OS and creating MDM policies & groups for device management. Develop and maintain installation, operations, and configuration procedures. Perform daily system monitoring, verifying the integrity and availability of all hardware and software. Install computer and endpoint Windows updates, software updates, firmware. Manage multiple incidents and requests as assigned, and monitor ticket workflows in accordance to SLAs. Must be familiar with industry standard ticketing systems. Advise management on situations that may require additional client support or escalation. Communicates to customers on the status of requests and incidents while consistently providing excellent customer service. Contribute to developing training materials and procedures in the proper use of technology equipment along with participating in training end users. Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. Monitor ticket workflows in accordance to SLAs. Support, manage, optimize, and maintain the configuration and installation of all desktop, laptops, and mobile devices to include, but not limited to, patching, configuring, upgrading hardware or software. Provide technical support to staff utilizing Mac OS, Windows, and Office based workstations. Provide technical support after normal business hours on an on-call rotation or whenever necessary. Maintain accurate inventory, asset information and various other asset records in accordance with department policy and procedures. Requirements: Windows Operating Systems Apple iOS Microsoft Office 365 Administration Microsoft System Center Configuration Manager Printer Network Connectivity Deployment Service Desk Plus (or other ticketing system experience) Documentation & Records Management (Knowledge base contribution) Enhanced Customer Service Enrichment Efforts, and Effective De-escalation Experience Associate degree in Computer Technology or two (2) year progressively responsible experience in the computer support field. A comparable amount of education, training, or experience may be substituted for the minimum qualifications. Microsoft and CompTIA certifications preferred. Must possess excellent oral and written communication skills and be able to organize and prioritize tasks successfully. Ability to communicate effectively with other team members, customers, citizens, & executive leadership. Work requires a high degree of teamwork, coordination with customer departments, independent judgment, initiative, and a positive attitude. Ability to evaluate situations and exercise good judgment in making decisions. Ability to work independently, maintain accurate and detailed records and organize and assemble data to obtain desired output. Experience with the methods, tools, and techniques applied to diverse IT Support in multi-platform networked environments. Ability to evaluate, diagnose and develop solutions to potential and real operational and system deficiencies to ensure continued and non-disrupted service to system users. In depth knowledge of personal computers, operating systems, Office Suite, and use of general business applications. Ability to establish and maintain effective working relationships with staff at all levels of the organization. Ability to work in a dynamic environment that requires the incumbent to be sensitive to change and responsive to changing goals, priorities, and needs. Must also possess and maintain a valid Florida Driver's License including the ability to travel within the local area. ___________________________________________________________________________________ Visium Resources is an award-winning employment firm with a mission to match talented individuals with highly successful organizations. At Visium, our company's success is based on your success. When you work with us, you are never 'just a number'. You are our most important asset. Here, you will know us by name through our regular visits to client sites and even occasional luncheons. We will always be there when you need assistance and will always go the extra mile to ensure that you are as successful as possible. Whether you're looking for contract, contract-to-hire or permanent opportunities, we firmly believe there is no employment agency that will work harder for you than Visium. Visium Resources is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit and business need.

Schedule: Monday-Friday Contractors can work 8 hours per day between 7:30 am-5:30 pm Contract Length: 8-12 weeks Provide Level I technical support and assist with day-to-day IT operations while the Senior Technician is on leave. This role will focus on supporting end-users, maintaining hardware/software, and ensuring smooth IT functionality within the corporate office. Responsibilities: Level I Support: Respond to and resolve basic technical issues related to hardware, software, and network connectivity. Escalate complex issues to appropriate teams when necessary. PC Imaging & Deployment: Image PCs and configure user profiles as part of the Windows 10 to Windows 11 migration project. Ensure proper installation of required applications and security updates. Hardware Setup & Moves: Perform PC moves, setups, and cable management within the corporate office. Verify workstation functionality after relocation. Peripheral & Device Support: Troubleshoot and set up printers, scanners, and other peripherals. Assist with mobile device configuration if needed. User Assistance: Provide hands-on support for employees in the corporate office. Offer guidance on basic IT best practices and system usage. Documentation & Inventory: Maintain accurate records of hardware deployments and moves. Update asset inventory as devices are imaged or relocated. Preferred Skills: Familiarity with Windows 10/11 environments. Basic networking knowledge (IP addressing, connectivity troubleshooting). Strong customer service and communication skills.

Job Title: Admin Support Tech Dept Type: Contract Assignment Pay Rate: $18/hour Hours: Full-time (40 hours a week); must have the flexibility to work possible overtime/weekends once or twice during the year if needed Job Description: This is an amazing opportunity to get in on the ground floor with a Fortune 500 company. The role is 100% onsite in the office and will provide full training. The team is looking for candidates with an administrative, clerical, shipping, or retail background who have the desire to learn. Key Responsibilities: Receiving and shipping mobile devices and laptops. Assisting the Tech Support Team with support tickets when shipping/receiving tasks are slower. Lifting and pushing heavy carts as needed. Qualifications: Background in administrative, clerical, shipping, or retail roles. Strong willingness to learn and adapt to new tasks. Ability to lift and push heavy carts.

Technical Support Engineer, UX, 36657601 What You Get To Do In This Role The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow platform. This role combines business and technical expertise with excellent communication and organizational skills where you will be doing pro-active work as well as providing tactical engagement on critical issues. You will collaborate with internal teams to ensure our customers are successful with ServiceNow platform. This includes being the last point of escalation within technical support to drive them to closure and the ability to use application/platform knowledge to actively engage and assist customers and other engineers in need of assistance on complex issues. Your Responsibilities As a Technical Support Engineer Include Provide guidance on prioritizing and creating efficient workflows to keep up with workload. Maintain and display excellent queue and case management skills. Perform Case quality Checks to ensure cases are staying on track. Learn & Deliver training on the new products. Actively engage in cross-functional interlock with internal stakeholders (Engineering, Product Success, Readiness managers) on betterment of the product Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers. Personal commitment to quality?and customer?service. Frontend browser debugging experience required. In addition, the Technical Support Engineer addresses documentation and coding gaps using his/her knowledge to help support engineers as well as customers achieve their business goals; while working directly with others to help resolve their issues, you will ensure all issues are vetted before reaching the engineering team. The ideal candidate for this position is an engineer with a strong background in some of Java, JavaScript, database technologies, with strong troubleshooting skills. We are looking for individuals who can successfully diagnose the entire technology stack, enjoy helping others and have strong communications skills to resolve technical issues as quickly as possible. Skills Demonstrated fluid ability to troubleshoot, resolve, and provide code level analysis for complex technical issues. In-depth understanding of how SaaS products work - possess a deep technical understanding as well as a basic understanding of integrated systems. Working knowledge of the components in a web applications stack. Demonstrated ownership and can coordinate successfully with engineering and escalation teams to achieve resolution of customer issues and requests. Hands-on experience in JavaScript, HTML, CSS is required. Proven ability to maintain focus and work effectively with uncompromising attention to detail. Ability to work closely with high-value customer administrators and developers that have a variety of experience and skillset. Excellent time management skills and must be able to work independently to provide workable solutions. Must be able to perform thorough research as well as ask the right questions to successfully resolve or quickly escalate for quick solution. Ability to work with other teams to resolve cases. Excellent technical and communication skills for research and discovery to clearly articulate solutions to complex technical problems. Identify and help resolve trends with application issues and knowledge gaps within the organization. The Following Additional Skills Are Preferred But Not Required A fundamental understanding of IT service management and ITIL business process Prior ServiceNow Platform Implementation Experience Exposure communicating technical issues at various levels of the organization Fluid experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok) Deep understanding of JavaScript What will the interview process look like? First round - 15-20 minute monitoring phone interview (behavioral questions) Second round - 1 hour technical interview Third round - 1 hour panel interview with hiring manager, other managers (behavioral questions) on the team and 2 tech leads (technical questions) Note - Second and third round is contingent on if they pass expectations and fit needs to filling the role Additional Information This position will also require onsite presence weekly on Wednesday and Thursday at the office. Due to potential work with our government partners, candidate must be a U.S. Citizen or Green Card holder. Pay Rate Range $30-35.71/hr.

Immediate need for a talented JavaScript Tech Support Engineer - Integrations. This is a 12+ month contract opportunity with long-term potential and is located in Orlando, FL (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 25-93208 Pay Range: $30 - $35/hr. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: - Provide guidance on prioritizing and creating efficient workflows to keep up with workload. Maintain and display excellent queue and case management skills. Perform Case quality Checks to ensure cases are staying on track. Personal commitment to quality and customer service Frontend browser debugging experience required. Key Requirements and Technology Experience; Key skills; Web Services - REST, SOAP Scripting /Rest API Relational databases - MySQL, Oracle, and Similar SSO/Authentication Email Configuration and Maintenance Troubleshooting or Configuration Knowledge on LDAP/Active Directory, SSO, or other authentication Understanding of Email Troubleshooting Knowledge on Web Services (SOAP, REST) Experience Data Extraction Technologies (e.g. JDBC, ODBC) Some experience with Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell) Experience with relational databases - MySQL, Oracle, and Similar Our client is a leading cloud-based software company, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

We are seeking a highly skilled and experienced IT Help Desk Manager to lead and manage a team of 30 IT professionals providing support to our government contract operations across two separate Azure tenants. This role is critical in ensuring efficient, high-quality IT support, optimizing ticketing systems, managing call queues, and establishing and monitoring key performance indicators (KPIs). Duties and Functions * Team Leadership and Management: o Manage and mentor a team of 20-25 IT help desk professionals, fostering a collaborative and high-performing culture. o Oversee recruitment, training, and development to ensure the team is equipped to meet organizational goals. o Conduct regular performance evaluations and provide constructive feedback. * Operations and Performance Management: o Develop, implement, and manage KPIs to measure the performance of the help desk team and individual contributors. o Optimize the ticketing system to ensure efficient handling, prioritization, and resolution of support requests. o Manage call queues to maintain acceptable response and resolution times in line with service level agreements (SLAs). o Coordinate shift scheduling to ensure 24/7 coverage (if applicable) and uninterrupted support for government contracts. o Manage key vendor relationships. * Technical Oversight: o Ensure seamless IT support operations across two Azure tenants, including tenant-specific challenges and integrations. o Collaborate with infrastructure, security, and application teams to address escalated technical issues. o Implement ITIL best practices for incident, problem, and change management. * Stakeholder Collaboration: o Act as the primary point of contact for internal and external stakeholders regarding IT support services. o Provide regular reports on help desk performance, trends, and areas for improvement to senior management. o Ensure compliance with all government contracting regulations and cybersecurity requirements. * Continuous Improvement: o Identify and implement process improvements to enhance the efficiency and quality of IT support. o Stay up to date on emerging technologies and best practices relevant to help desk operations and Azure environments. o Facilitate knowledge-sharing sessions and documentation to enhance team expertise. Education and Experience * Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). * 5+ years of experience in IT help desk management or a similar role. Preferred Requirements * Experience working in a government contracting environment. * ITIL certifications (e.g., ITIL Foundation, Practitioner). * Advanced knowledge of Azure Active Directory and tenant configurations. * Familiarity with federal cybersecurity standards (e.g., NIST, CMMC). Knowledge/Skills/Abilities (KSA) Knowledge-comprehension of a body of information acquired by experience or study. Skill-a present, observable competence to perform a learned activity. Ability-competence to perform an observable behavior or behavior that results in an observable product. Supervisory Responsibilities Direct oversight for 3 Helpdesk leads and indirect oversight of support team of 20-25 technicians. Work Environment/Condition Role based in Orlando office. Physical Demands Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Acknowledgement Loyal Source is an Orlando-based workforce solutions provider dedicated to delivering elite services worldwide. With a focus in government healthcare, technical and support services, engineering, and travel healthcare, Loyal Source provides exceptional custom solutions to both private enterprise and government agencies. Loyal Source is a military friendly employers and proud partner of the Military Spouse Employment Partnership program. For more information go to our website ******************* and follow us on LinkedIn, Facebook & Twitter for other positions currently open. Loyal Source does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. environment/conditions, exemption classification and physical demands set forth in the job description provided for my position. This contractor and subcontractor abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors.

Working Title: COMPUTER SUPPORT TECHNICIAN I - 55010292 Pay Plan: Career Service 55010292 Salary: $38,108.36 - $49,316.70 Total Compensation Estimator Tool STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION JOB POSTING DESCRIPTION 502 / Office of Information Technology OPEN COMPETITIVE CAREER SERVICE FULL-TIME CONTACT PERSON: Cassie Hyatt CONTACT EMAIL ADDRESS: ****************************** HIRING SALARY RANGE: $1,724.36/biweekly - $44,833.36/annual Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system. Our Mission The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state's economic competitiveness, prioritizes Florida's environment and natural resources, and preserves the quality of life and connectedness of the state's communities. Our Vision As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free. The Work You Will Do: Computer Support Technician I District Five This position plays a critical role in ensuring the smooth operation of the agency's IT infrastructure by providing timely and effective technical support. It enhances productivity and service delivery through proactive monitoring and resolution of service desk tickets, maintaining hardware and software functionality, and delivering high-quality customer service. The role also supports collaboration and communication across the agency by managing AV/VC systems and participating in cross-functional IT teams. The Difference You Will Make: Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. How You Will Grow: FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency's learning management system, you have access to hundreds of computer-based training and instructor-led courses. Where You Will Work: Florida Department of Technology Office of Information Technology 719 S Woodland Blvd DeLand, FL 32720 Annual Salary Range: $43,025.73 - $55,680.35 Your Specific Responsibilities: Monitors Service Desk queue and resolve support tickets as assigned. Documents work performed and resolution(s). Identify, analyze, and resolve problems and issues through the use of troubleshooting tools and techniques as well as teamwork. Provide high level of customer service by providing status and information to the customer. Performs basic troubleshooting to determine cause of problem. Installs, configures, and provides user support for personal computers (PC) and peripheral equipment to include software installation and upgrades, patches and technical support within specified time frame. Works with staff on issues outside their areas of responsibility as needed. Replaces or reconfigures existing computers or other equipment as needed. This includes but is not limited to PC replacements, memory upgrades, hard drive installations, and replacement of printer parts. Coordinates service calls and repairs for warranty and non-warranty items. Maintains records on all calls and keeps accurate records relating to service calls for maintenance or warranty repairs. Provides support for software applications such as Microsoft Operating Systems, Microsoft Office Suite, various off the shelf and Department developed applications, as needed or assigned. Generates and maintains detailed technical documentation including software installation guidelines, troubleshooting processes. Provides Audio Visual (AV) and Video Conference (VC) support as assigned. Assists with reserving, setting up, and troubleshooting of AV and VC equipment. Participates in statewide teams, both internal and external to the Office of Information Technology (OIT). Provide facts to facilitate the team's decision-making process and to achieve the team's goals. Shares information and receives feedback from other OIT staff as appropriate. Monitors and assigns service desk tickets to the appropriate technician or group for proper resolution and to ensure all Service Level Agreements are met in a timely manner. The Successful Candidate will have the following required Knowledge, Skills, and Abilities: Knowledge of: * Basic knowledge of Microsoft products, including operating systems, office suite and outlook in a networked environment. * Basic knowledge and skill of computer software, hardware, and firmware relative to personal computers, local area network/wide area network environments. Skills in: * Installing and providing technical support for software applications and operating systems. Ability to: * Communicate effectively both verbally and in writing. * Read, understand and comply with the department's policies, procedures, guidelines and practices relating to desktop standards. Licensure/Registration/Certification Requirements: * N/A Other Job-Related Requirements: * Due to the nature of this position, incumbent is required to respond to emergencies. Minimum Qualifications: * High School diploma or equivalent and 1 year of work experience in the installation, maintenance and technical support of workstation hardware. OR 1 year of experience providing customer service and technical support with Microsoft Office 365 and Windows 7 or above operating systems. OR Technical certifications from workstation training programs such as CompTIA A+ and Net+ may be substituted for 6 months of experience. OR associate degree from an accredited college or university with at least 25% of the completed coursework in Information Technology related courses. The State's total compensation package for employees features a highly competitive set of employee benefits including: * Health insurance (over 90% employer paid) * $25,000 life insurance policy (100% employer paid) * Dental, vision and supplemental insurances * State of Florida retirement package * 10 paid holidays a year * Generous vacation and sick leave * Career advancement opportunities * Tuition waiver for public college courses * A variety of training opportunities * Employee Assistance Program (EAP) For additional benefit information available to State of Florida employees, visit: ************************************* SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Veterans' Preference ONLY applies to Career Service positions. REMOVE THIS RED LANGUAGE AND THE PARAGRAPH BELOW IF YOU ARE NOT ADVERTISING A CAREER SERVICE POSITION: THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES. If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans' Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708. THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation's Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation's Human Resources Office at ************** for assistance. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The PC Support Technician is an intermediate position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side Support. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relative to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all time, mileage, and other requirements in an accurate and timely manner Understand all Safety policies and guidelines and works within the guidelines of policies on a daily basis Other duties may be assigned to meet business needs Education and Experience: Typically requires technical school certification or equivalent and 1-3 years of relevant experience Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Must meet all background requirements on an annual basis or as business needs require Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to work overtime as required Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs. Must be able to pass annual criminal and motor vehicle background Ability to pass agility test at hire or at time of internal transfer and every 3 years thereafter Must own a basic repair tool kit

Job Description The IT Support Specialist will provide technical assistance with the installation and maintenance of hardware, software, network communication and workstations including troubleshooting, technical support and training. It will serve as a technical resource for site based staff and personnel. Minimum Requirements: Associate Degree in Information Technology or Computer Science. Minimum of 1 year of previous experience in network maintenance, desktop support and design. Certification of A+ and N+ Essential Duties and Responsibilities: Troubleshoots and maintains FTC approved site based networks, workstations peripherals/hardware and databases. Provides technical support for computer hardware and software as well as assisting users with the use of e-mail, internet, and office productivity software. Retrieve, review and/or modify data and deployment software. Track software licensing and the use of software on site in accordance with corporate policy. Maintain a database and inventory of technical equipment. Assist in the preparation and planning of the school-based technology plan and SOP. Oversees and maintain the school site. Responsible for keeping up to date on current technology being used by the company. Benefits: Medical Coverage -Including additional options HSA, and FSAs - Dependent, and Health Care Dental/Vision Insurance Coverage 12 Paid Holidays / Paid Time Off / Paid Volunteer Day 401[k] with 50% Employer Matching Short-Term Disability Life Insurance Supplemental Life Insurance Options Growth Opportunities / Education Assistance and Professional Development Benefits No Cost Benefits: Group Life Insurance Long Term Disability Talent Referral Program TicketsatWork - Discount Entertainment Program Enjoy a paid day off on your birthday (available to full-time employees after two years) Who We Are NUC University has been the institution of choice for a diverse population for more than 40 years. The institution comprises nine locations in Florida (Deland, Kissimmee, Orlando, Lakeland, South Miami, Pembroke Pines, Tampa, South Florida, and DAVE School), seven campuses in Puerto Rico (Arecibo, Bayamón, Caguas, Mayagüez, Ponce, Río Grande, and Escorial), an IBC Technical Division with 12 locations in Puerto Rico, and the NUC Online Division with students all across US and Puerto Rico. It offers degrees at various levels, such as diploma, associate, bachelor's, and master's, in fields including Healthcare, Construction, Culinary Arts and Hospitality, Beauty, Visual Arts, Business Management, Technology, Health Studies, Criminal Justice, Psychology, and Education. NUC University - Florida Technical College is an Equal Opportunity/Affirmative Action Employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law. The selected applicant will undergo a background check, educational verification, and drug testing.

We are seeking a hard-working and reliable Skilled Contract Technician to join our team. You will participate in a variety of theme park and construction projects and follow plans and instructions from the site supervisor. Although experience isn't essential, you will have to be physically fit and a fast learner. To be successful in this position, you will work well as part of a team, enjoy working outdoors, and be able to perform strenuous physical tasks. Responsibilities: · Preparing job sites, materials, and tools · Maintenance installation and support · Use construction and maintenance tools and equipment to complete daily tasks · Loading and unloading of materials, tools, and equipment · Removing debris, garbage, and dangerous materials from sites · Follow instructions from supervisors to perform manual labor tasks · Put together and take apart temporary structures · Follow instruction from Smart Lead & Supervisors · Perform site clean-up. · Other duties as assigned Qualifications Perform necessary tasks in a safe manner Must have reliable transportation Ability to multi-task/cross train with-in various departments Able to physically handle all cleaning tasks, driving tasks and all tasks required Reliable Must be able to stand and walk entire shift for the general labor position Drive to excel and grow within the company is a plus Ability to lift up to 50 lbs 18 Years or older; Must have PPE, and steel toed boots (these can be provided) Additional Information All your information will be kept confidential according to EEO guidelines.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job Details FL Office - Orlando, FL Full Time $23.00 Hourly AnyDescription Technical Support Specialist II Technical Support Specialist II assists all levels of support within the technical support department. The primary responsibility is to be the main contact for customers to provide technical support and service for CrossLink products. Must have a thorough understanding of Customer Service and Technical Support procedures and policies to ensure that clients issues are resolved timely and accurately. Required tasks include resolving escalations from Technical Support Agents. Essential Responsibilities: To receive inbound telephone calls, chat messages, and emails from customers on product questions. To provide customers with a user-friendly explanation and follow-ups developing relationships, assurance, and confidence. Create Jira Issues and ensure issues are fully documented to allow for a seamless escalation to other personnel. Monitor Jira Issues and escalate to ensure problems are handled as expeditiously as possible. Analyze customer cases to identify trends and specific customer pain points to drive improvement in service quality and effectiveness. User professional judgement to resolve problems. Serve as a point of contact for large customers. Assist seasonal technical support agent and resolve/report problems. Owning and driving various aspects of quality assurance from a technical support team perspective. Provide assessment of existing systems and recommend improvement. Work effectively either solo or in a team. Performs additional related duties as assigned by management. Must have excellent communication skills (verbal and written). Prepare for and support new products within technical areas. Preferred Skills: Associates Degree in Computer Science, or 3 years of experience 2 years software technical support in a call center environment, Windows Environment, Network Functions, and Configurations and Software Applications 2 years Customer Service Bi-Lingual (English/Spanish) Basic knowledge of Tax concepts

LabAnswer is the leading and largest laboratory informatics consultancy; combining science, laboratory, regulatory and information technologies. We have the people, processes, methodologies, IP and experience to deliver comprehensive laboratory informatics solutions. LabAnswer has architected, implemented, deployed and/or supported hundreds of major scientific informatics systems across more than a thousand laboratories. LabAnswer performs significant laboratory automation work in pharmaceuticals, bio-pharmaceuticals, medical devices, forensics, and life sciences research laboratories spanning research, development and manufacturing/QC operations. The LabAnswer team has a rare combination of laboratory science, IT, business and regulatory expertise. We specialize in helping companies strategize, architect, implement and support scientific data management and laboratory automation projects. This position is based in Orlando, Florida and some travel is required. Job Description •Implement and troubleshoot computer components and network hardware •Experienced in installing, operating, and maintaining computer processors, displays, and input/output devices and associated hardware interfaces •System administration experience •Unit test development work, debug applications, investigate and resolve issues •Perform technical tasks like installations, environment refreshes, performance monitoring, etc. •Provide level of effort estimates in support of the development of new functionality •Identify and communicate issues and risks as needed Qualifications Minimum Qualifications: •4 Year degree in an applicable field •Excellent written and verbal communications skills •Excellent organizational skills •1-3 Years of experience in IT experience •1-3 Years of experience working in regulated environments •Demonstrated experience configuring and customizing applications •Experience working with Oracle, SQL Server or comparable databases •Familiarity with database design principles •System administration experience •Experience in Investigating, debugging and resolving issues •Must be willing and to accept travel requirements up to 25% •Candidate must be able to climb stairs, balance, stoop, kneel, crouch or crawl around and lift a maximum of 50 lbs in a test environment Desired Qualifications: •Vendor application certification •PL/SQL knowledge is a plus •Experience working in citrix environments is a plus •Other lab experience is a plus Please apply directly for this position at ********************************************************************************** Additional Information We offer comprehensive benefits to regular full-time employees including but not limited to: •Unlimited ceiling for professional growth opportunities within LabAnswer •You will also have opportunities to take advantage of training programs to advance your career; our extensive online library includes a assortment of technical and professional training tools and resources •Opportunities to work across a variety of industries (Pharmaceutical, Medical Device, Consumer Products, Energy, Environmental, Forensics, Genomics, Government etc.) •Opportunities to work across a variety of laboratory environments (analytical testing, biotech, clinical trials, forensics, medical device, pharmaceutical, public health and research hospitals) •Comprehensive health and welfare programs to fit your individual or family's needs: •Health Insurance •Dental Insurance •Vision Insurance, •401(k) Retirement Saving that includes a generous employer match •Paid Time Off (vacation, sick, holiday) •Company Paid Life Insurance •Company Paid Short and Long Term Disability Insurance •Wellness Plans and Rewards •Strong company values of team work, culture and values, personal and professional development, work-life balance, and recognition •Competitive compensation with opportunities to participate in employee bonus plan and travel bonus plan At LabAnswer we offer a very competitive compensation package based on experience and education. We are looking for exceptional people to join our team, those who are looking to join an organization for the long term. We invite you to visit ***************** to review our Employee Value Proposition and Philosophy, and welcome you to apply, or refer a candidate to apply, through our careers page for employment consideration.

Clinical Care Medical Centers is looking for an IT technician responsible for providing technical support and assistance to users and organizations regarding computer systems, hardware, software, networks, and related technologies. Their key responsibilities include troubleshooting technical issues, maintaining hardware and software, managing networks, ensuring security measures, and offering user training and documentation. IT technicians should possess strong problem-solving skills, attention to detail, effective communication abilities, and the capability to stay updated with the latest technologies. The Technician will support the following locations: Orlando, Winter Haven, Plant City, and Lakeland . Duties and Responsibilities Set up, configure, and install hardware and software solutions. Diagnose and resolve technical hardware and software issues. Travel to sites to provide hands-on technical support and troubleshooting. Respond to issues in a timely and efficient manner. Collaborate with the internal IT team, sharing information and escalating more complex issues when necessary. Document and track all support activities in a ticketing system. Maintains an up-to-date inventory of equipment. Provides remote troubleshooting of network, PC, or software issues using remote tools. Ensure proper cable management. Abide by company policies and procedures. Comply with HIPAA regulations. Performed other duties as assigned. Requirements / Education / Licenses Two (2) years minimum work experience in an IT-related field. Valid driver's license and clean record. Reliable transportation and ability to commute to sites as needed. Ability to lift and carry heavy equipment as needed. Strong knowledge of Microsoft Windows, Apple Mac OS, Office Suite, and Microsoft Active Directory. Familiarity with troubleshooting hardware, software, and network issues. Proficiency with network concepts (e.g. DNS, DHCP, LAN, WAN, VPN, etc.). Relevant certifications (e.g. CompTIA A+, ITF +, Network +, Server +) are a plus. Fluent in English and Spanish preferred. Excellent communication and customer service skills. Strong organizational skills and ability to multi-task effectively. Detail-oriented and able to work efficiently in a stressful environment. Strong organizational skills and ability to multi-task effectively. Strong sense of teamwork and be able to manage a high volume of interpersonal relationships with tact and diplomacy. Must be able to work independently and relate well with all levels of individuals within the organization. Must be able to follow policies and procedures and work flexible schedule and location. Must be able to work with the Practice Management and/or Electronic Health Record System. Must be able to complete an Access Application. At Clinical Care Medical Centers, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law. Clinical Care Medical Centers believes that diversity and inclusion among our employees is critical to our success as a company. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

The IT Technician (Help Desk Tech) is responsible for assisting the Area IT Director in providing an exceptional quality network/computer function for all team members of the Lake Nona hotels. In this role you are responsible for all aspects of user support. Including tracking, research, review, and remediation of items. For all systems users at assigned locations. Hardware and software configuration and support for end user equipment. Ordering and inventory control for user assigned equipment. Workflow planning, time management and projects related to end user support. Responsibilities Provide Technical support for the Lake Nona hotels internal telephone systems. Setup, maintain, and troubleshoot computer hardware. Maintain accurate documentation of all Lake Nona hotels internal IT systems. Provide both phone and on-site help desk support to end users. Provide technical support for network and local printers and multifunction devices. Install, configure, and troubleshoot desktop software applications. Work with technical support vendors to resolve server-based application issues. Setup new user logon and email accounts. Provide on-call weekend and night help desk support regularly. Follow all IT policies and procedures established in conjunction with IT Director and the corporate IT standards. Perform all other duties as assigned. 70 % 10% End user support System configuration and setup 10 % IT audit standards and security 5 % Project Assignments 5 % Inventory management and equipment procurement Qualifications Minimum 2 years of experience in a computer support environment. Proficient knowledge of Microsoft Windows operating systems and configuration. Advanced understanding of network basics and TCP/IP standards. Demonstrated ability to troubleshoot and solve IT issues. Strong written and oral communication skills. Time management skills and ability to work in a demanding environment with multiple deadlines. Organized and can work effectively independently and in a team environment. Delivers consistent service to all users of differing skill levels and requirements. Some travel may be required. Flexible to work evenings, weekends, holidays, after hour schedules and to be on call regularly. Demonstrated ability to troubleshoot and solve IT issues. Working Environment/Physical Demands: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member is regularly required to walk, and stand, 6-8 hours per day, and may have exposure to basic cleaning supply chemicals. The team member is occasionally required to climb and use balance. Additionally, they will frequently be asked to use their hands and arms to reach, carry, pull, and lift up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. While performing the duties of this job, the team member will experience temperature fluctuations (heat, humidity), and moderate to high noise levels. Note: This is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. This job description is subject to change at any time. The team member will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $19.25/Hour