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General Electric Credit Union 4.8
Technical support technician job in Cincinnati, OH
General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities.
Overview:
The IT SupportTechnician will be a part of the GECU IT Operations Team. They will provide Tier 1 support for all users of the credit union, providing excellent service, quick response, and efficient and complete resolution to all issues. Troubleshooting and problem resolution skills are required. Essential Responsibilities:
Tier 1 support for IT support issues
IT Inventory Control and Maintenance
Communication with end users via direct contact or electronic means such as email
In-Person Desktop support for end users
Computer and peripheral deployment across all departments
Travel between branches in company owned vehicle
Work in a ticketing system meeting company defined SLAs and Documentation Standards
Work with Microsoft Active Directory and Microsoft 365
Education and Experience:
Associate degree in IT/Computer Science
IT Professional Certifications i.e. CompTIA A+
1 Year of comparable field experience
Knowledge, Skills, and Abilities:
Basic IT Skills: Candidates should have a solid understanding of common IT concepts, including hardware, software, networking, and operating systems.
Troubleshooting Skills: They should be able to diagnose and resolve common technical issues faced by end-users (e.g., printer problems, login issues, software glitches).
Knowledge of Ticketing Systems: Familiarity with ticketing systems (such as ServiceNow, Jira, or Solarwinds) is essential for logging and tracking incidents.
Understanding of Security Practices: Awareness of security best practices (password policies, data protection, etc.).
Effective Communication: Candidates should communicate clearly and empathetically with end-users. Active listening and patience are key.
Problem-Solving: They need to think on their feet and find solutions to user issues promptly.
Professionalism: Maintaining a professional demeanor, even under pressure, is important.
Time Management: Tier 1 analysts handle multiple tickets simultaneously. Good time management ensures timely responses.
Adaptability: The IT landscape evolves rapidly. Candidates should be open to learning new technologies and processes.
Teamwork: Collaboration with other support tiers and departments is common.
Accurate Logging: Properly documenting incidents and service requests ensures smooth handoffs and historical records.
Writing Skills: Clear and concise writing is essential for ticket notes and communication.
User-Friendly Guidance: Tier 1 professionals should guide end-users through basic troubleshooting steps (e.g., rebooting, checking cables).
Escalation Criteria: Knowing when to escalate an issue to Tier 2 or Tier 3 support is critical.
At GECU, we want to support your wellbeing by offering a wide range of benefits:
Health, Dental and Vision insurance
Life and Disability insurance options
Paid Time Off starts accruing once hired and take your birthday off - paid
401k Retirement plan with up to a 10% match of your base gross compensation
Tuition reimbursement opportunities & professional development
Volunteer opportunities -and earn additional PTO hours!
On-site clinics for Vaccines and Mammograms
And many more!
Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives!
General Electric Credit Union is an Equal Opportunity Employer
$52k-71k yearly est. 4d ago
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IT Help Desk
Sentinel 3.8
Technical support technician job in Cincinnati, OH
Responsibilities
We're looking for a detail-oriented and personable IT Help Desk Technician with experience in level 1 & level 2 assistance to be full time for our client in Ohio. We are looking for someone who thrives on delivering outstanding customer service while tackling diverse technical challenges. You'll serve as the first and second line of defense for technicalsupport, helping maintain and improve their Microsoft 365 infrastructure, secure file management (Egnyte), Microsoft Teams Rooms, and local networked environments. If you enjoy helping people and solving problems using your knowledge of modern tools this role is built for you. This position is a direct placement with our client located in Cincinnati, OH.
Qualifications
Responsible for:
Respond to support requests via phone, email, and ticketing system in a professional and timely manner
Provide hands-on and remote support for desktops, laptops, mobile devices, and peripherals (Windows)
Support user onboarding/offboarding-including account setup, hardware provisioning, and documentation
Troubleshoot common issues related to Microsoft 365, printers, and file access (Egnyte)
Provide white-glove support with a focus on fast, friendly and effective solutions.
Administer and troubleshoot Microsoft Intune for endpoint configuration, policy deployment, and compliance
Manage identity, security groups, and device access through Entra ID / Azure Active Directory
Set up, maintain, and troubleshoot Microsoft Teams Room systems and AV hardware
Provide support for Egnyte file-sharing platform including user access management and sync issues
Resolve escalated networking issues (basic switch/Wi-Fi setup, DNS, DHCP, IP configuration)
Enforce and support security practices including multi-factor authentication (MFA), encryption, and patching
Provide set-up and ongoing support for Microsoft Teams Rooms, video conferencing and AV equipment.
Monitor and respond to alerts related to endpoint compliance, antivirus, and patching.
Additional duties as assigned
Required Skills & Experience
3-5 years in a help desk or IT support role, with experience handling both Level 1 and Level 2 issues
Strong communication skills and a customer-centric approach to support
Familiarity with Microsoft 365, Entra ID / Azure AD, and Intune
Experience supporting Microsoft Teams Room setups
Basic networking knowledge: IP addressing, DNS, DHCP, switches, and Wi-Fi connectivity
Understanding of cybersecurity fundamentals (e.g., endpoint protection, MFA, secure access and patch management)
Experience supporting Egnyte or similar cloud file-sharing platforms
Familiarity with hybrid environments and VPN configurations a plus
Familiarity with printer and peripheral troubleshooting
Working knowledge of remote support tools (e.g., TeamViewer, Quick Assist, AnyDesk, Ninja)
Certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, or similar a plus
Experience in hybrid or remote-first environments
Ability to document processes and contribute to a shared knowledge base Soft Skills & Traits
Strong customer service orientation and communication skills
Ability to troubleshoot logically and explain technical solutions clearly
Organized, detail-oriented, and be able to manage multiple tasks and priorities
Self-starter with a team-first mentality and a willingness to grow and learn
The candidate must have a car, as this position requires travel between location and the transportation of equipment
A valid driver's license and proof of vehicle insurance will be required
Legally authorized to work in the US without sponsorship
Must demonstrate a “can-do” attitude
We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
Compensation Range:
$35.00 to $40.00 per hour
What you get:
Our client is committed to providing a comprehensive, best-in-class benefits package that supports the physical, financial, and emotional well-being of their employees. Their offerings include:
Medical, dental, and vision insurance
Life and disability coverage
Generous 401(k) match
Student loan repayment assistance
In addition to paid holidays, vacation, and personal days, they also offer:
Fully paid medical and parental leave
Access to mental health services
Additional wellness resources and support
Overview
MOTIVATED…..make IT happen!
Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!
About Us:
Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.
If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!
If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at *************************
As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.
Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.
If you are an individual with a disability and need assistance in applying for a position, please contact ************************.
The “Know Your Rights” Poster is available here
********************************************************************************************
Sentinel EEO Policy Statement is available here.
****************************************
JFNDNP
$28k-36k yearly est. Auto-Apply 13d ago
Technical/Help Desk Support
Collabera 4.5
Technical support technician job in Mason, OH
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
Job Title: TechnicalSupport Representative
Location: Mason, OH
Duration: 6+ months
Pay Rate: $15.00/ hour
GENERAL FUNCTION:
Responsible for providing technicalsupport in a timely, consistent, and courteous manner to all Resolution Center customers in the operation of their computer systems for approved applications. Provide assistance in resolving most problems of hardware and supported applications, and explaining these resolutions in a clear, concise manner.
MAJOR DUTIES AND RESPONSIBILITIES:
•
Responsible for providing technicalsupport in a timely, consistent and courteous manner to all Support Center customers in the operation of supported systems for approved applications.
•
Responsible for diagnosing/resolving problems through both questioning techniques and through the use of remote diagnostics.
”
•
Assists by giving correct resolutions in a clear, concise and courteous manner.
•
Interprets error messages from system software or application programs; initiates required actions.
•
Places necessary service calls and follows through to completion with both service contractor and Support Center Customer.
•
Escalation of unresolved calls to second level support (both internal and external) and follows through to completion.
•
Quality Assurance: Assist with proofing documentation/procedures relating to supported systems.
•
Software Updates: Responsible for coordinating the installation of new software releases from the Beta Test phase through implementation.
ADMINISTRATIVE RESPONSIBILITES:
•
Development of procedures for Support Center
•
Record all communication relating to associates: questions/problems into call tracking.
•
Proofing and testing of procedures prior to implementation.
•
Assist in training users in the operation of the supported systems
•
Flexibility to work varied schedules, including evenings and weekends as scheduled.
Qualifications
SKILLS & QUALIFICATIONS:
•
Excellent written & oral communication skills
•
Problem resolution - Able to troubleshot computer software/hardware issues over the phone
•
Superior organizational skills with a strong attention to detail
•
Pleasant phone manners
•
Computer hardware and software knowledge
•
Strong Customer Service orientation.
EXPERIENCE:
•
Point of Sale environment/retail experience preferred
•
Direct involvement with customer service experience
•
Computer systems experience.
Additional Information
Additional Information:
Training Schedule: 9AM-5:30PM
The initial classroom training hours are 9:00am-5:30pm and this is the shift during training process as well (approx. 1-2 wks).
After that, range of shifts based on business needs. That could range from 9-5:30 up to and including 3pm-midnight.
Most likely not work the same scheduled hrs. each day.
Schedules are posted in advance, so if there are any scheduling restrictions, please let is know ahead of time before we schedule you for in person interview.
WEEKEND HOURS: Associate will be placed in a weekend rotation that could potentially include both Saturday and Sunday on a rotating basis. The opportunity to work both Saturday and Sunday consistently is available if preferred. HOURS OF OPERATION: Monday - Friday, 8am-Midnight Saturday: 9am-10pm Sunday: 10am-10pm
$62k-86k yearly est. 2d ago
Technical Support Specialist
LCS 4.7
Technical support technician job in Cincinnati, OH
Are you the go-to problem-solver when it comes to tech questions? London Computer Systems (LCS) is hiring TechnicalSupport Specialists to join our Product Support team. You'll become an expert in our Rent Manager Property Management Software and help customers get the most out of it by resolving questions and troubleshooting issues-whether it's related to data, connectivity, reports, or our mobile app-often on the very first call.
If you enjoy learning new technology, digging into challenges, and helping people succeed, this role is for you.
What You'll Do
* Become an expert in Rent Manager and its related applications
* Troubleshoot software and technical issues via phone, email, and remote sessions
* Guide users with clear communication and best practices
* Document and track issues using ticketing software
* Collaborate with internal teams to improve processes and customer satisfaction
What You Bring
* Previous experience in technicalsupport, help desk, or customer-facing service role
* Strong problem-solving, troubleshooting, and communication skills
* Familiarity with tools like ticketing systems, remote support, or softphones
* Working knowledge of Windows, Office 365, and basic networking (WAN/LAN)
* Accountability and adaptability in a fast-paced environment
Ideal Candidates
* IT/Computer Science grads or those with programming experience can leverage our scripting tools to help customers with custom reports.
* Backgrounds in retail management, tutoring, training, or teaching are also a great fit-your ability to guide and support others matters most.
* Even if your background isn't traditional, if you love learning technology and helping people, this role could be the right fit for you.
Why Work at LCS
* Hybrid flexibility: 50% in-office, 50% remote
* Comprehensive training to set you up for success from day one
* Competitive benefits: health, dental, vision, life insurance, 401(k) with company match, paid time off, 10 company holidays, paid medical leave/disability, and wellness program rewards
* Fun, collaborative culture: Recognized as one of Cincinnati's Top Workplaces with food trucks, trivia, sports teams, and more
* Modern office campus: fitness center and nature trail
About LCS
London Computer Systems (LCS), based in Cincinnati, Ohio, builds software and technology solutions that help businesses thrive. We've been recognized as a Top Workplace since 2012 for our supportive, collaborative, and fun culture.
Candidates who are currently students and will graduate by May 2026 are encouraged to apply.
LCS is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Candidates must live in the Greater Cincinnati area or be willing to relocate.
#LI-Hybrid
#L9C1S40
Job Type: Full-time
Expected hours: 40 per week
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* 10am - 7pm
Work Location: Hybrid remote, 9140 Waterstone Boulevard Cincinnati, OH 42549
$34k-66k yearly est. 6d ago
IT Support Specialist
Cleaning Technologies Group 3.5
Technical support technician job in Cincinnati, OH
IT Support Specialist Department: IT Reports To: Information Technology Manager Classification: Non-Exempt, Hourly Are you the kind of person who loves solving problems, helping others, and making technology just work? Cleaning Technologies Group (CTG) is looking for an IT Support Specialist who thrives on delivering exceptional customer service and keeping our teams connected, productive, and supported.
In this role, you'll be the first line of defense for IT support-triaging tickets, resolving issues, and partnering with employees at all levels of the organization. You'll work hands-on with hardware, software, networks, and applications while building strong relationships across departments. If you enjoy variety, autonomy, and being the go-to tech expert, this role is for you.
What You'll Do
Be the friendly, knowledgeable face of IT support-responding to requests via phone, email, support portal, and in person
Accurately document, track, and manage support tickets through resolution and user satisfaction
Prioritize issues based on urgency, business impact, and organizational goals
Troubleshoot and resolve issues involving applications, servers, networks, desktops, laptops, and peripherals
Use remote management tools to diagnose and fix issues efficiently
Partner with IT vendors and service providers to deliver fast and effective solutions
Perform system administration tasks and application upgrades to support evolving business needs
Build a strong understanding of business processes and act as a technology liaison between departments
Train and assist end users to improve confidence, productivity, and self-sufficiency
Participate in on-call and after-hours support for maintenance and break/fix needs
Travel to CTG locations for hands-on support and maintenance as needed
Manage division cell phone acquisitions and upgrades
Work independently, juggle multiple priorities, and adapt quickly to changing needs
Take on additional responsibilities as assigned by the IT Manager
What You Bring
Technical Skills & Knowledge
Microsoft Office Suite
Windows operating systems
Desktop and laptop hardware & software support
Remote desktop tools
Active Directory & Azure AD (password resets, account creation, etc.)
Windows LAN/WAN environments
Basic VOIP phone systems
Education & Experience
High School Diploma or vocational/technical training required
Minimum of 2 years of hands-on IT support experience
Associate degree or technical school coursework preferred
Certifications (Nice to Have)
MCDST
MCP
CompTIA A
Vendor-specific certifications
Communication & Problem-Solving
Strong verbal and written communication skills
Ability to explain technical concepts to non-technical users
Capable of identifying process issues and recommending solutions
Comfortable with basic math for day-to-day tasks
Physical & Work Environment
Ability to lift up to 50 lbs. of equipment
Capable of bending, reaching, stooping, climbing stairs, and adjusting visual focus
Work primarily in an office setting, with occasional support in manufacturing environments
*Valid driver's license and reliable transportation required
Why Join CTG?
At Cleaning Technologies Group, technology plays a critical role in powering our people and processes. As an IT Support Specialist, you won't just fix problems-you'll make a real impact on how our teams work every day. We value collaboration, initiative, and a passion for service.
Ready to be the tech hero our teams rely on? Apply today and grow your IT career with CTG!
$36k-69k yearly est. 25d ago
IT Support Analyst
Star Source Consulting
Technical support technician job in Cincinnati, OH
StarSource Consulting - we specialize in Information technology, providing superior resources to companies. We take pride in providing professional and ethical services to suit our client's needs. At StarSource Consulting we are a dynamic, high-growth, full service commerce and outsourcing solutions provider looking for the best to work in our fast paced, entrepreneurial team environment.
Job Description
Your Role with the Company:
Recording and processing incidents and service requests according to process specifications.
Communicating with users to understand issues and known solutions.
Closing and documenting incidents according to process specifications.
Forwarding incidents which cannot be resolved by the IT Service Desk to the specialist groups in the downstream support in line with the process specifications.
Initiating escalations via designated management according to process specifications.
Qualifications
Background Profile:
Experience of customer service ideally gained in a customer facing environment
Flexibility to work shifts
Experience with Windows Client
Experience with Microsoft Office
Basic knowledge of the Windows Active Directory and domain concept
Basic knowledge of PC hardware and mobile devices (e.g., PDA, MDA, Apple/Android products)
Network knowledge (TCP/IP)
Experience with VMware
Fixed network telephones, cell phones, VoIP telephones
Soft Skills Profile:
Able to communicate effectively with the team, corporate customers of different technical expertise and all levels of management
Ability to efficiently resolve customer's problems and escalate further as appropriate according to Company procedures
Professionalism at all times, assertiveness and accountability, good timekeeping, flexibility
Ability to work well under pressure, set priorities and comfortable making decisions
Drive, enthusiasm, initiative, commitment and self-motivation, respect for colleagues, desire to learn
Additional Information
All your information will be kept confidential according to EEO guidelines.
$34k-58k yearly est. 2d ago
Technical Support Specialist
Lcs-London Computer Systems
Technical support technician job in Cincinnati, OH
Are you the go-to problem-solver when it comes to tech questions? London Computer Systems (LCS) is hiring TechnicalSupport Specialists to join our Product Support team. You'll become an expert in our Rent Manager Property Management Software and help customers get the most out of it by resolving questions and troubleshooting issues-whether it's related to data, connectivity, reports, or our mobile app-often on the very first call.
If you enjoy learning new technology, digging into challenges, and helping people succeed, this role is for you.
What You'll Do
Become an expert in Rent Manager and its related applications
Troubleshoot software and technical issues via phone, email, and remote sessions
Guide users with clear communication and best practices
Document and track issues using ticketing software
Collaborate with internal teams to improve processes and customer satisfaction
What You Bring
Previous experience in technicalsupport, help desk, or customer-facing service role
Strong problem-solving, troubleshooting, and communication skills
Familiarity with tools like ticketing systems, remote support, or softphones
Working knowledge of Windows, Office 365, and basic networking (WAN/LAN)
Accountability and adaptability in a fast-paced environment
Ideal Candidates
IT/Computer Science grads or those with programming experience can leverage our scripting tools to help customers with custom reports.
Backgrounds in retail management, tutoring, training, or teaching are also a great fit-your ability to guide and support others matters most.
Even if your background isn't traditional, if you love learning technology and helping people, this role could be the right fit for you.
Why Work at LCS
Hybrid flexibility: 50% in-office, 50% remote
Comprehensive training to set you up for success from day one
Competitive benefits: health, dental, vision, life insurance, 401(k) with company match, paid time off, 10 company holidays, paid medical leave/disability, and wellness program rewards
Fun, collaborative culture: Recognized as one of Cincinnati's Top Workplaces with food trucks, trivia, sports teams, and more
Modern office campus: fitness center and nature trail
About LCS
London Computer Systems (LCS), based in Cincinnati, Ohio, builds software and technology solutions that help businesses thrive. We've been recognized as a Top Workplace since 2012 for our supportive, collaborative, and fun culture.
Candidates who are currently students and will graduate by May 2026 are encouraged to apply.
LCS is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Candidates must live in the Greater Cincinnati area or be willing to relocate.
#LI-Hybrid
#L9C1S40
Job Type: Full-time
Expected hours: 40 per week
Schedule:
8 hour shift
Day shift
Monday to Friday
10am - 7pm
Work Location: Hybrid remote, 9140 Waterstone Boulevard Cincinnati, OH 42549
$34k-58k yearly est. Auto-Apply 5d ago
IT Help Desk
Audit-Tel
Technical support technician job in Cincinnati, OH
Why Us?
Inverse Technology Solutions was founded in 2010, but we have been in the IT industry for over 30 years. We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that has the same quality standards and takes pride in their work. We fully train our Help Desk employees on various IT devices and systems that other companies don't support. Our techs gain experience in Networking, Cabling, Access Control, Computer/Phone Support, and IP Camera systems to make them a well-rounded IT professional.
We offer great starting salaries, retirement plans, health benefits, and bonuses.
Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family.
We have supported our troops throughout the years and love working with veterans.
IT Help Desk Technician
Inverse Technology Solutions (InverseTech.com) is seeking a IT Help Desk SupportTechnician full time in Cincinnati OH. The candidate will open support tickets from clients, properly identify and assign tickets to the correct group. Tickets to be worked by the candidate will include IT Voice and Data Infrastructure, E-Call Systems, and Wireless support. This position requires some experience but motivation and the willingness to learn and go above and beyond are determining factors as well.
Skills and Qualifications
· Candidates should have previous experience working in Help Desk Support or IT Support.
· The candidate should be process-driven, have an excellent attention to detail and be creative in finding solutions to new challenges
· Have the ability to handle multiple projects simultaneously and under tight deadlines
· Strong communications skills to effectively communicate technical information to non-technical customers
· Experience in troubleshooting technical issues within telecommunications networks preferred
· Vendor Management skills
· Experience with ticketing systems
· Must be able to work in a fast paced environment with minimal supervision
· Must have outstanding customer service and teamwork skills
· Excellent written and verbal communications skills required
· Strong analytical ability
· After hours / On Call support is required
Salary
Career Level Required
Experienced (Non-Manager)
Experience Required
1 to 2 Years
Education Required
College preferred or High School
Job Type
Employee
Job Status
Full Time
Work Remotely
No
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
Monday to Friday
On call
Supplemental pay types:
Bonus pay
$34k-58k yearly est. Auto-Apply 60d+ ago
Help Desk Technician
American Battery Solutions
Technical support technician job in Springboro, OH
Needing 2 positions, 2nd and 3rd shifts.
The Help Desk Technician will provide technicalsupport to ABS internal clients. The Help Desk Technician is responsible for troubleshooting and resolving IT productivity issues.
Responsibilities
Provide first-line technicalsupport via phone, email, or in-person to end-users.
Troubleshoot and resolve hardware and software issues for desktops, laptops, and mobile devices.
Install, configure, and maintain operating systems and software applications.
Assist with account provisioning and password resets.
Assist in the setup and maintenance of IT equipment and infrastructure.
Collaborate with senior technicians to escalate and resolve complex technical issues.
Document and track support requests in our ticketing system.
Ensure a high level of customer satisfaction through effective communication and issue resolution.
Stay up-to-date with the latest technology trends and industry best practices.
Adhere to federal and state regulations.
Adhere to all company policies, processes, and procedures.
Performs other duties as requested, directed, or assigned.
Predictable and reliable attendance.
Position Qualifications
Associates degree in an Information Technology discipline or related field of study or equivalent experience.
Minimum one (1) year experience in IT help desk or support level function.
Relevant IT certifications (CompTIA A+, Network+, or similar) preferred.
Proficient understanding of computer hardware and software.
Experience with Windows and mac OS operating systems.
Familiarity with Microsoft Office Suite and cloud-based productivity tools.
Strong problem-solving skills and attention to detail.
Excellent communication and customer service skills.
Previous help desk or customer support experience.
Eagerness to learn and a passion for technology.
A strong desire to build a career in IT support.
Key Competencies
Focuses on Quality: Drives work results with a quality focus on actions and results.
Continual Improvement: Displays a consistent orientation toward producing the highest quality products or services, while keeping a focus on sustainability. Constantly looking for incremental improvements in work processes and results.
Takes Initiative: Exhibits strong drive for results and success; conveys a sense of urgency and drives issues to closure; persists despite obstacles and opposition.
Working Safely: Demonstrates safe behaviors. Aware of potential risks and threats in the workplace.
Delivers Results: Achievement-oriented, feeling a sense of urgency to reach goals on time, if not before.
Teamwork: Works cooperatively with others to accomplish team goals and organizational objectives.
Communications: Exchanges thoughts, feelings, and information effectively.
Physical Requirements / Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Prolonged periods sitting at a desk and working on a computer.
Constantly operates a computer and other office equipment.
Ability to adjust focus, especially due to concentration on a computer screen.
May need to lift and carry up to 30 pounds and/or position the body to reach items on the floor/below knee level or reach overhead.
The person in this position needs to occasionally move about in industrial environments, and on uneven terrain.
Works in a temperature-controlled office environment, with occasional work in outdoor weather conditions, and in industrial environments.
The noise level in the work environment can be moderately loud.
Why Join Us
American Battery Solutions (ABS) provides comprehensive 100% employer paid benefit plans to employees and their family, competitive salary and retirement program. ABS employs a diverse and inclusive workforce.
Benefits Overview
Paid time off includes 3 weeks vacation, up to 72 hours sick, 15 holidays, and parental leave.
100% company-paid medical, dental, vision, short-term disability, long-term disability, and life insurance.
Flexible Spending Account (FSA) and Health Savings Account (HSA) offerings.
Company provided 401K savings plan with immediately vested matching contributions to help you save for retirement.
Voluntary benefits offerings.
Tuition assistance.
Employee Referral Program.
Employee development and career growth opportunities.
About Us
American Battery Solutions Inc. (“ABS”) is a manufacturer of advanced batteries for commercial, fleet, and industrial on- and off-road vehicles. Located in the heart of the U.S. automotive region with facilities in Michigan and Ohio. In 2023, ABS was acquired by Komatsu, a world leader in construction, mining, forestry, and industrial heavy equipment in support of Komatsu's 2050 carbon neutrality goal. ABS continues to operate as an independent entity serving Komatsu applications while continuing to expand and grow our core commercial, fleet and industrial business.
As we have grown, ABS has assembled a world-class team of dedicated and experienced engineers. This team is equipped with a deep understanding of high-voltage, automotive-grade battery systems from concept development and prototyping, to testing and validation, to high-volume production. We pride ourselves on developing a diverse team of next generation battery experts.
The Location - Springboro, OH
American Battery Solutions Advanced Battery Manufacturing Center is located in beautiful and historic Springboro Ohio. Life in Springboro is all about the quality and character of our community and that is why Springboro continues to be a top-ten-rated City to live, work, play, and raise a family. In fact, Springboro was rated #3 among the top 10 communities in greater Southwest Ohio. In essence, Springboro appeals to everyone from young families to people looking for the perfect place to retire. Our great neighborhoods, excellent schools, safety, services, and amenities all contribute to Springboro's exceptional quality of life. Springboro offers a variety of public programming that includes outdoor concerts, festivals, and fireworks. Our residents enjoy bike and walking trails, an 18-hole public golf course, a charming and vibrant historic district, and 501 acres of parks.
AMERICAN BATTERY SOLUTIONS IS AN EQUAL OPPORTUNITY EMPLOYER.
$34k-59k yearly est. Auto-Apply 35d ago
Help Desk Support
Healthcare Support Staffing
Technical support technician job in Mason, OH
With a 16-year tradition of excellence. A single source provider of world-class technology products and services for the healthcare industry. We are at the forefront of delivering cutting-edge, scalable technologies and solutions that respond to and anticipate the market's needs while providing sustainable value to our customers. Healthcare is our only business, giving us an unparalleled understanding of the volatile healthcare landscape. We take great pride in maintaining the highest levels of client satisfaction for the hundreds of U.S. hospitals and healthcare providers we serve. Our innovative products and services empower our customers to do what they do best - deliver outstanding patient care.
Job Description
Ideal candidate will be professional at all times, assertive and accountable, have good timekeeping skills, flexible. Candidate should have drive, enthusiasm, initiative, commitment and self-motivation, respect for colleagues, desire to learn.
Essential Functions:
Qualifications
Associate's degree in a related area (Information Technology, Information Sciences and Technology, Computer IT) or 2-4 years of relative professional experience
Knowledge of commonly-used concepts, practices, and procedures within a particular field
Comfortable working with an expected resolution rate
Technically savvy
Additional Information
Advantages of this Opportunity:
Competitive salary, negotiable based on relevant experience
Benefits offered, Medical, Dental, and Vision
Fun and positive work environment
Monday through Friday 8am-5pm
$34k-59k yearly est. 2d ago
System Support Specialist (Electro-Mechanical with PLC Experience)
Dow Jones & Company 4.0
Technical support technician job in White Oak, OH
About the Team:
This team is part of the Print Operations Group.
About the Role
The White Oak plants provide printing services for WSJ, Barron's and the NY Post. Our plant technicians maintain, and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities such as equipment upgrades, virus software upgrades and equipment backups to maintain mission critical systems to safely run equipment. You will be based in White Oak, Maryland and report to the Technology Service Manager.
You Will:
Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls.
Have the basic knowledge of electrical and electronics in accordance to Ohm's law and will use electrical test equipment including a VOM meter and oscilloscope.
Provide PC support including Windows operating system and basic networking.
Have the willingness and ability to work nights, weekends, and holidays.
You Have:
3-5 years of electro-mechanical experience.
Prioritization and time management skillsets.
Ability to communicate effectively, both written and oral.
A technical degree, or equivalent military training, or equivalent experience is preferred.
Our Benefits
Comprehensive Healthcare Plans
Paid Time Off
Retirement Plans
Comprehensive Medical, Dental and Vision Insurance Plans
Education Benefits
Paid Maternity and Paternity Leave
Family Care Benefits
Subscription Discounts
Employee Referral Program
#LI-Onsite
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area:
Dow Jones - Print Operations
Job Category:
IT, Telecom & Internet
Union Status:
Non-Union role Pay Range: $70,000 - $85,000We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
$70k-85k yearly Auto-Apply 60d+ ago
B-Level Technician
Gaslight Property Management Ltd.
Technical support technician job in Cincinnati, OH
Maintenance Technicians Join the Gaslight Property Family! Are you a Maintenance Rockstar looking for a team that feels more like family? Do you take pride in fixing things, solving problems, and keeping properties in top shape? If so, Gaslight Property wants YOU!Were on the hunt for skilled Maintenance Technicians who love working with their hands, tackling challenges, and being part of a close-knit crew that supports each other like family. If youve got the skills, the drive, and a can-do attitude, were ready to welcome you home!What You Bring to the Table: 2+ years of residential maintenance experience (Plumbing, HVAC, Drywall, Carpentry, Electrical, Appliance Repairyou name it!) Problem-solving skills that would make MacGyver jealous Great communication and teamwork vibes A positive attitudebecause grumpy people arent fun to work with!Your Mission (Should You Choose to Accept It): Perform routine maintenance and keep our properties looking their best Tackle maintenance requests quickly and efficiently (like a hero, but with a toolbox) Work alongside an awesome property management team to keep things running smoothly Maintain a clean, safe work environmentbecause nobody likes a messy workspace!The Must-Haves: Valid drivers license & reliable transportation (sorry, teleportation doesnt countyet!) A working smartphonebecause carrier pigeons are unreliable Your own set of hand tools (youre the expert, after all!) Ability to work on-call for weekend rotations (because maintenance needs dont always stick to a 9-5) Pass a background checksimple enough!Perks & Benefits (Because You Deserve It!): Competitive Pay We know your skills are valuable! Health, Dental, & Vision Insurance Stay healthy and happy! 401(k) with Employer Match Because future you will thank you! 15 Paid Time Off Days Your First Year, it goes up from there Relax, recharge, repeat! 8 Paid Holidays Enjoy some well-deserved downtime! Employee Awards & Recognition We love celebrating our rockstars!Work Schedule: Monday Friday: 8:30 AM 5:00 PM Rotating On-Call Schedule (well take turns!) Ready to join a company that actually values YOU? Apply today and become part of the Gaslight Property family. Lets keep our properties (and our team) in tip-top shape together!APPLY NOW We cant wait to meet you!
Compensation details: 21-24 Hourly Wage
PI2c50bfd31228-31181-38332794
$30k-43k yearly est. 7d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Hidden Valley, IN
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$28k-37k yearly est. 6d ago
IT Help Desk Technician
Adams Emporium
Technical support technician job in Miamisburg, OH
Provides technical, software, hardware, and network solutions to all computer users by performing question/problem diagnosis, and guides users through step-by-step solutions by performing the following duties: • Responds to and logs requests for technical assistance in person, via phone, and electronically.
• Diagnoses and resolves basic technical hardware and software issues.
• Redirects unanswered problems to appropriate resource.
• Identifies and escalates situations requiring urgent attention.
• Tracks and routes problems and requests, and documents resolutions.
• Stays current with system information, changes, and updates.
• Performs other related duties as assigned.
$34k-59k yearly est. 60d+ ago
IT Technician
KZF Design Inc. 3.5
Technical support technician job in Cincinnati, OH
Job Description
IT Technician
Department: IT Department Employment Type: Full-Time
About KZF Design
KZF Design is a multidisciplinary architecture, engineering, and planning firm proudly recognized as one of Cincinnati's Top 100 Places to Work since 2021. We are passionate about creating spaces that serve, inspire, and strengthen communities. Join a team where your voice matters and your work makes a difference.
Position Overview
The IT Technician is responsible for providing technicalsupport to end users, maintaining core IT infrastructure, and ensuring the stability and security of systems across the organization. This role requires strong troubleshooting skills, experience with Microsoft applications, and hands-on knowledge of network, server, and hyper-v virtualization environments.
Primary Responsibilities
End User Support
Provide day-to-day technical assistance to staff across multiple software platforms.
Support and troubleshoot Microsoft Office applications.
Provide technicalsupport for Autodesk AutoCAD and Autodesk Revit users, including installation, configuration, and performance troubleshooting.
Assist with workstation setup, maintenance, updates, and hardware replacements.
Mentor junior staff and contribute to a collaborative studio culture
Participate in business development efforts and proposal preparation as needed
Systems Administration
Manage and maintain a Windows Active Directory environment, including user accounts, group policies, and security permissions.
Assist with data backups, recovery processes, and system documentation.
Network Management
Support and troubleshooting HP and Aruba network switches, including VLAN configuration and port management.
Assist in monitoring and maintaining network performance and reliability.
Work with and support Fortigate firewalls, including policy management, VPN configuration, and security monitoring.
Server & Virtualization Management
Work with Dell server hardware, ensuring availability and reliable operation.
Support and maintain a Hyper-V virtualized server environment, including VM creation, maintenance, and performance monitoring.
Hardware Management
- Maintain IT inventory of computers, peripherals, networking equipment, and related assets.
- Perform equipment disposal in accordance with company policy, including data sanitization and environmentally responsible recycling procedures.
Required Qualifications
Strong troubleshooting abilities for both software and hardware issues.
Experience supporting Microsoft Office
Familiarity with Windows Server and Active Directory administration.
Understanding of network fundamentals, switches, VLANs, and firewall concepts.
Experience with server hardware and Hyper-V virtualization.
Ability to work independently, manage multiple tasks, and prioritize efficiently.
Excellent communication and customer service skills.
Preferred Qualifications
AutoCAD and Revit
Civil 3D
Enscape
Why Join KZF Design?
Collaborative and inclusive work environment
Opportunities for professional growth and leadership
Competitive compensation and benefits
Commitment to design excellence and community impact
Benefits
???? Medical & Dental Insurance
???? 401(k) Retirement Plan with company match
???? Paid Time Off & Holidays
???? Professional Development Support
???? Collaborative, Inclusive Work Culture
???? Recognition as one of
Cincinnati's Top 100 Places to Work
since 2021
To Apply:
Please submit your resume, cover letter, and portfolio (if applicable) to *******************
KZF Design is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.
$45k-53k yearly est. 3d ago
IT Helpdesk Support Specialist
Middleby 4.6
Technical support technician job in Moraine, OH
Globe Food Equipment/Varimixer USA, located in Dayton, OH, is a subsidiary of The Middleby Corporation (MIDD) and a leading manufacturer of foodservice equipment for restaurants, schools, healthcare facilities, supermarkets, and more on a worldwide basis. Our diverse product range includes commercial mixers, slicers, electric and gas cooking equipment, and a wide range of food preparation solutions.
Globe Food Equipment has an exciting opportunity for an IT Helpdesk Support Specialist to join our team in Moraine, OH!
This role is responsible for providing first-level support to local and remote users, resolving IT-related issues related to hardware, software, networking, and communication systems. The position involves managing the IT ticket system, conducting routine maintenance tasks, and supporting day-to-day IT operations to ensure smooth business functions.
Requirements:
* Manage the IT ticket system, providing timely first-level support to all employees.
* Set up and configure computers, tablets, phones, and peripheral equipment, ensuring proper installation of operating systems and software.
* Maintain and provide user support for audio-visual equipment, including projectors, televisions, and conference phones.
* Set up and maintain printers, copiers, scanners, and other peripheral equipment.
* Provide phone system support, including configuration changes such as call routing and setting up announcements.
* Conduct basic computer and software training for employees.
* Assist with monitoring systems, interfaces, business processes, and back-ups.
* Participate in and complete IT projects as assigned, collaborating with team members to meet project goals and timelines.
* Monitor and enforce compliance with corporate IT policies and standards to ensure all technology and data practices align with organizational requirements.
* Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking best practices; participating in professional societies
* Occasionally will be required work after hours/on weekends and holidays if required/as needed.
* Other duties assigned by supervisor as required.
Requirements:
* BS in a related field or equivalent experience.
* 1 to 2 years of experience in a IT help desk or similar function.
* Demonstrated advanced knowledge of Windows 11 operating system.
* Demonstrated advance knowledge of Office Applications (Word, Excel, PowerPoint, Outlook, etc.).
* Demonstrated practical hardware and network troubleshooting skills.
* Active Directory, Office 365, SharePoint, Windows Sever, VMWare knowledge is a plus.
* Ability to work under pressure with multiple competing deadlines and priorities.
* Excellent verbal communication skills and professional conduct
* Ability to follow written guidelines and instructions required.
Globe Food Equipment/Varimixer USA is an Equal Employment Opportunity (EOE/M/F/Vets/Disabled) employer and welcomes all qualified applicants.
$40k-52k yearly est. 23d ago
Technology Support Specialist
Bowling Green State University 3.9
Technical support technician job in Maineville, OH
Provides campus-wide technology support with client satisfaction and excellent customer service as the ultimate goal. Technology support involves a variety of computers, systems, software, classroom technology, and peripherals in a variety of environments (offices, classrooms, labs). This position interacts with a broad population of clients (faculty, staff, students, alumni, retirees, and more) over the phone, via chat, remote support software, and/or on site (in-person). As the primary representative for Information Technology Services (ITS) to the campus community, this position is responsible for collaborating with ITS departmental staff and other faculty and staff on campus to develop solutions for client issues.
* Performs hardware and software installations, diagnostics, repair, maintenance, data recovery, data transfer, and upgrades on Windows and Macintosh computers deployed across campus and some off-campus locations; also provides support for mobile devices that connect to Office 365 email, as well as printer connection support. Provides client-level network configuration and troubleshooting for both Windows and Macintosh computers, and escalates network, application, or server issues to the appropriate teams as necessary.
* Prioritizes and responds to issues reported to ITS or as necessary as delegated by a supervisor. Also maintains a record of service calls, completed services, communications with clients, asset information, and escalation of issues in a centralized ticketing system.
* Provides client consultation, project management, and technicalsupport for specific University projects which utilize information technology.
* Maintains an accurate and up-to-date physical asset inventory utilizing the department's centralized asset management systems.
* Maintains security practices and procedures for the protection, security, and privacy of all computer systems deployed on campus. Performs diagnostics and repair of computer systems that have become infected with viruses and other malicious software. Escalates security issues to the security team as necessary.
* Creates and revises self-help documentation for use by clients. Provides one on one instruction for faculty, staff, students and other BGSU community members as needed. Coordinates student employees in day to day technicalsupport for BGSU and provides ongoing training to student employees in dealing with technology support issues.
* Other duties as assigned
The following Degree is required:
* Associate's Degree. Degree must be conferred at time of start date
The following Degree is preferred:
* Bachelor's Degree
The following Experience is required:
* 2 years of experience in any of the following areas:
* Hardware support and maintenance
* Software and operating system support and maintenance
* Software application deployment
* Enterprise systems support and maintenance
* Computer networking support experience
* 2 years of experience as a GA or student employee is equal to 1 year of professional experience
The following Experience is preferred:
* Higher education experience
* TeamDynamix experience
The following licenses, certifications, or registrations is required:
* Must have and maintain a valid driver's license and comply with the university's vehicle use policy.
Knowledge, Skills, and Abilities:
* Excellent customer service skills while supporting a broad population of clients.
* Strong verbal and written communication skills.
* Strong critical thinking skills.
* Competency in the support of operating systems (MacOS and Windows).
* Competency in the support of application software (MacOS and Windows).
* Competency in the support of computer hardware (MacOS and Windows).
* Competency in computer networking configuration and troubleshooting.
* Knowledge of Office 365, SCCM, and JAMF desirable.
* Knowledge of mobile operating systems (Android, iOS) desirable.
* Knowledge of Active Directory and enterprise identity management (Okta) desirable
Work Schedule: This is a full-time position located in Bowling Green, Ohio, which offers the option for a flexible/hybrid work schedule (remote/on-campus). This position's regular working hours are 10:00 AM - 7:00 PM EST.
Application Deadline
The search committee will review applications until the position is filled; however, for best consideration, applications should be provided by January 5, 2026.
Required Uploads: Cover Letter & Resume
Essential Requirement: Work Authorization
BGSU does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.
$30k-40k yearly est. 27d ago
Student Technology Support Specialist (NKU Students)
Northern Kentucky University 4.2
Technical support technician job in Highland Heights, KY
Posting Details Information Working Title Student Technology Support Specialist (NKU Students) Department IT - Infrastructure and Operations Type of Work Study Federal, Institutional Building/Office Location AC - Kenneth R. Lucas Administrative Center Work Schedule
Hours vary. No more than 25 hours per week during the school year; position may continue with up to 35 hours per week during the summer.
Job Description
Technicalsupport of faculty, staff and students over the phone, chat, and in person.
Primary Responsibilities
* Diagnosing and talking to faculty, staff and students through technical solutions over the phone, chat, and in person.
* Assists customers with training or computer problems, setup and install computer hardware and software.
* Diagnose and solve problems with computers, printers, projectors, and document cameras.
* Support labs and technology rich classrooms.
* Provide technology training and instruction.
* Need to understand how changes may affect the NKU network.
Great customer service skills are a requirement.
Qualifications
General qualifications:
Courtesy and customer service skills are imperative; Ability to communicate effectively both verbally and in written format; Capable of working independently and accepting responsibility; Must be diligent, responsible, and on time; Technical skills desired, but not required.
* Prefer undergraduate status.
* Physical qualifications:
* Ability to lift up to 20 lbs.
All interested students must fill out an online student employment application.
Any candidate who is offered this position will be required to go through a pre-employment criminal background check as mandated by state law.
Minimum Education High School Diploma Pay Rate $11.50/hr
Posting Detail Information
Requisition Number 20251897 Job Open Date 10/01/2025 Job Close Date Quick Link ***********************************
Supplemental Questions
$11.5 hourly 60d+ ago
On Wing Support Technician
GE Aerospace 4.8
Technical support technician job in Florence, KY
SummaryGE Aerospace's On Wing Support is a full-service provider with the regulatory certification and OEM engineering support needed to complete complex engine repairs. Providing 24/7 AOG support, we dispatch OEM-trained technicians with tooling and parts to the flight line to provide repair solutions that help avoid unscheduled engine removal. Check us out! *************************************************************** Job Description
The On Wing SupportTechnician, based in Northern Kentucky, will be responsible for performing maintenance on GE/CFM commercial aircraft engines in the field and in shop. The OWS Technician may be deployed on short notice to any location around the world to carry out maintenance work. In this role, Technicians provide engine troubleshooting, field repairs, and line maintenance, while developing positive relationships with customers through outstanding customer responsiveness. Module removal and installation, line maintenance, borescope inspections and blends are among the tasks commonly required.
Qualifications / Requirements:
Minimum High School diploma / GED
Federal Airframe and Power Plant Mechanic (A&P) license required.
Additional Information
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
$58k-76k yearly est. Auto-Apply 6d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Covington, KY
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$25k-34k yearly est. 6d ago
Learn more about technical support technician jobs
How much does a technical support technician earn in Fort Thomas, KY?
The average technical support technician in Fort Thomas, KY earns between $25,000 and $70,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.
Average technical support technician salary in Fort Thomas, KY
$42,000
What are the biggest employers of Technical Support Technicians in Fort Thomas, KY?
The biggest employers of Technical Support Technicians in Fort Thomas, KY are: