Technical support technician jobs in Hamilton, OH

Akkodis is seeking an IT Help Desk for a 12 month Contract job with a client in Plano TX (Hybrid). Ideally looking for applicants with a solid background in the Insurance industry is a must. Rate Range: $30/hour to $40/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Required Skills & Competencies Excellent interpersonal, verbal, and written communication skills. Strong technical troubleshooting skills for Windows-based and Microsoft 365 systems. Working knowledge of ticketing and remote support tools (ServiceNow, Intune, RDP, Teams). Ability to manage tasks independently while meeting deadlines and service commitments. Commitment to process discipline and documentation accuracy. Strong customer orientation and professional demeanor under pressure. Education & Experience Bachelor's degree in Computer Science, Information Technology, or related field Minimum 3 years of experience in IT Support, Helpdesk, or Service Desk environment. Experience with ServiceNow or comparable ticketing system. Experience supporting Microsoft Windows 11, Office 365, and Intune device management. Familiarity with network fundamentals and security best practices. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ***************************. Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

Support Analyst Required Skills: Experience working in a call center OR on a helpdesk OR have technical certifications/technical degree Excellent customer-service skills and follow up ability Ability to think quickly and escalate issues when needed Hardware troubleshooting skills Detail oriented and go-getter mentality Ability to translate technical information into non-technical terms for non-technical users Desired Skills: A+ certification or other relevant IT certifications Experience logging calls using a ticketing system Description of Role/Responsibilities: We are looking for detail-oriented Analysts to join a rapidly growing team. Those candidates who have basic technical understanding and good phone skills will be given priority. This is a chance to get your foot in the door with a major IT employer in the Central Ohio area! Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™

Encore Talent Solutions is a trusted professional services firm dedicated to helping organizations achieve their goals by providing exceptional talent solutions. We partner closely with our clients to understand their unique culture and operational needs, delivering proactive support during times of growth, transition, and change. Our mission is to connect top talent with meaningful opportunities to drive business success. Job Description We are seeking a Global Support Specialist 1 to join our dynamic team. As a Global Support Specialist I, you will be using your technical and customer service skills to deliver technical support services. We'll rely on you to keep staffers and our business running smoothly. You will be the first point of contact for our service requesters and the face of IT. You'll be using your multi-tasking expertise to provide superior customer service support for desktop, laptop and mobile device issues. You will be relied upon to provide level one issue resolution, service call creation and issue classification. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Performing entry level IT tasks which includes password resets, basic system configuration troubleshooting, and initial application access or performance analysis. • Routing incoming incident and service requests to the appropriate support group • Maintaining accurate and timely records in issues tracking system • Maintaining service desk knowledgebase support documentation • Participating in professional development and team improvement initiative • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. • All other duties as assigned. EXPECTATIONS OF THE JOB: • Individual will be expected to analyze end user hardware, operating system and business application issues • Communicate professionally and effectively with users to understand issues and propose solutions • Effectively manage service desk workload to meet publishing business SLAs • Regularly attend team meetings and provide content relating to current project status and knowledge transfer activities • Must have the ability to address system issues both on and off hours. The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position. An individual in this position must be able to successfully perform the expectations listed above. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. •Minimum of 1-year technical support experience with superior customer service supporting desktops, laptops, mobile devices and related applications within an ITSM service desk system PREFERRED QUALIFICATIONS: •Knowledge of Windows Server environment, Windows desktop, terminal server/thin client deployment, hardware troubleshooting, network security, network administration and phone systems •Knowledge of Microsoft 365 and Office applications •Knowledge of Apple IOS and OSX environments •Experience using an IT Service Desk platform, preferably Service Now. •Knowledge of network connectivity, protocols and security devices to include VPN troubleshooting •Ability to be on-call for critical off-hours support Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

The Verdin Company Technical Support Specialist Cincinnati, OH The Verdin Company in Cincinnati, Ohio is a manufacturing icon. For more than 180 years, our unique, American-made bell and clock products have been cherished landmarks at churches, university campuses, cities, and communities across the country. We proudly hold the distinction of being Ohio's oldest family owned and operated business. Today, the 6th generation of Verdins maintains an unwavering commitment to the traditions of craftmanship, innovative products, and superior customer service that have made us the one-of-a-kind leader in a special niche industry. The Job We have an immediate opening for a Technical Support Specialist working on the front line to diagnose, triage, and resolve technical issues faced by customers and field service technicians. If you thrive on being the go-to person for solving technical problems and take special satisfaction from turning frustration into positive solutions, then this is an opportunity for you. We're not looking for a script reader, but are seeking a self-starter who is energized by the idea of becoming the technical hero for our customers and internal operations teams. To help you master our unique electronic and mechanical products, we'll provide you with comprehensive training from our senior technical support representatives, with extra support from our team our experienced engineers. Responsibilities (What You'll Do) Provide prompt and effective technical support for customers and field service technicians reported by phone, email, or through our website -- with a particular focus on Verdin's electronic carillons and electronic control equipment. Answer a wide range of questions concerning the functionality and usage of Verdin's products. Guide non-technical users through solutions with clarity, patience, and a positive attitude, turning confusion into “Aha”! moments. Carefully document technical support activity in our CRM database. Act as a vital link between our customers and our engineering team to identify and resolve bugs and recurring issues. Investigate problems to determine root causes and potential product defects, and provide constructive feedback to operations to ensure product quality Alert manufacturing to recurring product problems and potentially costly warranty issues., Assist in creation of technical support bulletins and product update notices to field service technicians and sales representatives. Use all methods of effective communication (phone, email, web conferencing) to solve customer issues quickly and conclusively. Support creation of training manuals, troubleshooting guides, and other user aid materials. Qualifications A solid understanding of electrical and mechanical products, with a knack for troubleshooting and solving problems, both simple and complex. A burning curiosity to understand how mechanical & electrical products and the resolve to master a new suite of products. Top notch verbal and written communication skills, coupled with a “let's fix it now” mindset. Able to deal with frustrated customers in a courteous and patient manner, turning potentially thorny situations into effective solutions. A self-starter who thrives on being in high demand and going the extra mile to get to the root of a problem. Associate degree or equivalent education in electro-mechanical engineering or related technical field. Proficiency with the MS Office and experience using service/support databases or other ticketing systems. Benefits Full medical, dental, and vision coverage with generous cost sharing by Verdin Annual cash contribution to employee HSA accounts 401(k) with Company match Annual bonus up to (2) weeks of base pay Paid-time off and several paid holidays, including 4-day weekends at Thanksgiving and Christmas Reduced summer hours from Memorial Day to Labor Day Predictable, stable work hours One minute off I-71 and free parking in safe, secure lot at downtown location Compensation $26.00/hr. to $30.00+/hr. commensurate with experience and qualifications.

The Onsite IT Support Engineer is responsible for providing advanced technical support, troubleshooting, and hands-on assistance within an organization's physical locations. Operate under the guidance of a supervisor and as per the SOPs, instructions, and supervision provided. A key focus of this role includes expertise in Operating System (OS) imaging and deployment. This position serves as an escalation point for Level 1 support, ensuring reliable, secure, and efficient IT operations. Provide on-site support as required by L3 at critical instances, including over the phone calls, online collaboration tools, etc. Key Responsibilities: • Provide onsite technical support for desktops, laptops, printers, and other end-user devices. • Troubleshoot, diagnose, and resolve hardware and software issues escalated from Level 1 support. • Perform OS imaging, deployment, and re-imaging of devices using industry tools (e.g., Microsoft MDT, SCCM, Intune etc.). Provide break/fix support for desktops, laptops, and peripherals as requested. • Maintain and update standardized OS images as per organizational requirements. • Troubleshoot Windows OS, hardware, and enterprise applications. • Reinstall/configure applications as needed. • Coordinate with third-party vendors for escalations and hardware replacements. • Document issues and resolutions in the IT service management system (ServiceNow, Remedy, etc.). • Ensure devices are up to date with security patches, drivers, and approved software. • Support user account management (Active Directory, Azure etc.). • Conduct site visits for asset management, network troubleshooting, and infrastructure checks. • Document incident resolutions and contribute to knowledge base articles for future reference. • Collaborate with network, server, and security teams for complex issue resolution. • Maintain compliance with organizational IT policies and data protection standards. Required Skills & Qualifications • Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field. • 4+ years in a technical support role, OS Imaging support, User administration. • Proficient in Windows. Proficient with mac OS environment will be added advantage. • Deep knowledge of OS deployment tools and methodologies. • Familiarity with Active Directory, Azure, Intune, basic networking concepts, and remote support tools. • Strong analytical, troubleshooting, and problem-solving skills. • Excellent communication, customer service, and interpersonal abilities. Reporting & Work Environment • Reports to: IT Services Manager or Onsite IT Lead. • Work Location: Primarily physically onsite, may require travel between company offices/campuses. • Occasional after-hours support for major deployments or urgent issues.

Job Title: Desktop Support Duration: 6+ Months Contract Extensive Windows PC support and configuration experience including Windows 11, with experience in LTSC as a strong preference Experience with enterprise support including Active Directory Domains and Intune are required, with configuration in Microsoft Intune being mandatory. Preferred to have previous experience with factories or other high uptime, multiple shift support environments. Understanding of native & hybrid join - other than theoretical knowledge, experience to build it Hands-on PowerShell knowledge Experience with packaging applications: The candidate should be familiar with building software and making it ready for distribution to an enterprise environment Experience with InTune Experience with centrally managed profiles for high reliability sites, preferred experience with Roaming Profiles and Mandatory Profiles in Active Directory Experience with taking notes from meetings, set meetings, and preferably create and edit technical documentation Experience with pre-testing Windows OS patches for automated distribution Review patch success for OS monthly patch Troubleshooting small issues with sites Troubleshooting high-priority or wide-ranging issues under time pressure System image tests with imaging team Editing documentation for Windows PC configurations and software built in-house Presentation ability in front of an audience of employees is preferred

Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**

Immediate need for a talented Technical Support Analyst. This is a 06 months contract opportunity with long-term potential and is located in Enon, OH (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-91796 Pay Range: $28 - $30/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Responsible for providing advanced support on escalated calls from Store Support relating to hardware and/or software issues. Key Requirements and Technology Experience: Key Skills; Helpdesk/Technical Support, Hardware and Software support, DVR - DIGITAL VIDEO RECORDERS, Store Network Support Minimum of 3 years working with POS systems. Ability to work in a fast-paced environment. Attention to detail with emphasis on accuracy and quality. Ability to prioritize work to balance multiple projects and deadlines. High level of organization Familiarity with POS data and functions; items, barcode, sales, voids, promotions, specials, discounts, methods of payment, electronic journaling, taxes, etc. Test new hardware and software and recommend changes as needed. Responsible for providing advanced support on escalated calls from Store Support relating to hardware and/or software issues. Must be extremely organized and motivated. Must work with a sense of urgency. Work extremely effectively in a team environment. Strong verbal communication skills. Strong written communication skills. Must have a passion for quality control. Experience with POS systems. Experience with Gilbarco/Wayne Pumps and CRINDs. Experience maintaining and enhancing a Point-of-Sale system. Our client is a leading Retail Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Job Title: Technical Support Representative Location: Mason, OH Duration: 6+ months Pay Rate: $15.00/ hour GENERAL FUNCTION: Responsible for providing technical support in a timely, consistent, and courteous manner to all Resolution Center customers in the operation of their computer systems for approved applications. Provide assistance in resolving most problems of hardware and supported applications, and explaining these resolutions in a clear, concise manner. MAJOR DUTIES AND RESPONSIBILITIES: • Responsible for providing technical support in a timely, consistent and courteous manner to all Support Center customers in the operation of supported systems for approved applications. • Responsible for diagnosing/resolving problems through both questioning techniques and through the use of remote diagnostics. ” • Assists by giving correct resolutions in a clear, concise and courteous manner. • Interprets error messages from system software or application programs; initiates required actions. • Places necessary service calls and follows through to completion with both service contractor and Support Center Customer. • Escalation of unresolved calls to second level support (both internal and external) and follows through to completion. • Quality Assurance: Assist with proofing documentation/procedures relating to supported systems. • Software Updates: Responsible for coordinating the installation of new software releases from the Beta Test phase through implementation. ADMINISTRATIVE RESPONSIBILITES: • Development of procedures for Support Center • Record all communication relating to associates: questions/problems into call tracking. • Proofing and testing of procedures prior to implementation. • Assist in training users in the operation of the supported systems • Flexibility to work varied schedules, including evenings and weekends as scheduled. Qualifications SKILLS & QUALIFICATIONS: • Excellent written & oral communication skills • Problem resolution - Able to troubleshot computer software/hardware issues over the phone • Superior organizational skills with a strong attention to detail • Pleasant phone manners • Computer hardware and software knowledge • Strong Customer Service orientation. EXPERIENCE: • Point of Sale environment/retail experience preferred • Direct involvement with customer service experience • Computer systems experience. Additional Information Additional Information: Training Schedule: 9AM-5:30PM The initial classroom training hours are 9:00am-5:30pm and this is the shift during training process as well (approx. 1-2 wks). After that, range of shifts based on business needs. That could range from 9-5:30 up to and including 3pm-midnight. Most likely not work the same scheduled hrs. each day. Schedules are posted in advance, so if there are any scheduling restrictions, please let is know ahead of time before we schedule you for in person interview. WEEKEND HOURS: Associate will be placed in a weekend rotation that could potentially include both Saturday and Sunday on a rotating basis. The opportunity to work both Saturday and Sunday consistently is available if preferred. HOURS OF OPERATION: Monday - Friday, 8am-Midnight Saturday: 9am-10pm Sunday: 10am-10pm

Are you the go-to problem-solver when it comes to tech questions? LCS is hiring Technical Support Specialists to join our Product Support team. You'll become an expert in our Rent Manager Property Management Software and help customers get the most out of it by resolving questions and troubleshooting issues-whether it's related to data, connectivity, reports, or our mobile app-often on the very first call. If you enjoy learning new technology, digging into challenges, and helping people succeed, this role is for you. What You'll Do * Become an expert in Rent Manager and its related applications * Troubleshoot software and technical issues via phone, email, and remote sessions * Guide users with clear communication and best practices * Document and track issues using ticketing software * Collaborate with internal teams to improve processes and customer satisfaction What You Bring * Previous experience in technical support, help desk, or customer-facing service role * Strong problem-solving, troubleshooting, and communication skills * Familiarity with tools like ticketing systems, remote support, or softphones * Working knowledge of Windows, Office 365, and basic networking (WAN/LAN) * Accountability and adaptability in a fast-paced environment Ideal Candidates * IT/Computer Science grads or those with programming experience can leverage our scripting tools to help customers with custom reports. * Backgrounds in retail management, tutoring, training, or teaching are also a great fit-your ability to guide and support others matters most. * Even if your background isn't traditional, if you love learning technology and helping people, this role could be the right fit for you. Why Work at LCS * Hybrid flexibility: 50% in-office, 50% remote * Comprehensive training to set you up for success from day one * Competitive benefits: health, dental, vision, life insurance, 401(k) with company match, paid time off, 10 company holidays, paid medical leave/disability, and wellness program rewards * Fun, collaborative culture: Recognized as one of Cincinnati's Top Workplaces with food trucks, trivia, sports teams, and more * Modern office campus: fitness center and nature trail About LCS London Computer Systems (LCS), based in Cincinnati, Ohio, builds software and technology solutions that help businesses thrive. We've been recognized as a Top Workplace since 2012 for our supportive, collaborative, and fun culture. ️Candidates who are currently students and will graduate by December 2025 are encouraged to apply. LCS is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #LI-Hybrid #L9C1S40 Job Type: Full-time Expected hours: 40 per week Schedule: * 8 hour shift * Day shift * Monday to Friday * 10am - 7pm Work Location: Hybrid remote in Cincinnati, OH 45249 Candidates must live in the Greater Cincinnati area or be willing to relocate.

Technical Support and Operating Systems Specialist Logan A/C & Heat Services 57 reviews Dayton, OH 45414 Starting at $19 an hour - Full-time (8:30 AM- 5:00 PM Monday-Friday) Logan A/C & Heat Services in Dayton, OH is looking to hire a full-time Technical Support and Operating Systems Specialist to provide fast, friendly service to our employees. Do you enjoy helping others with technical issues? Are you looking for work-life balance and a supportive growth-oriented environment? We offer benefits, including medical, dental, vision, health savings account, short term disability, long term disability, paid time off, paid holidays, a 401(k) with company match, profit sharing and continuous opportunities for growth. WHO IS LOGAN A/C & HEAT SERVICES? Logan A/C & Heat Services is the #1 residential Trane dealer in Ohio & a Mitsubishi Electric Diamond Contractor ELITE. For over 50 years, homeowners throughout Columbus, Dayton and Cincinnati, Ohio, have trusted Logan A/C and Heat Services as their heating and air conditioning company of choice. As the local source for expertise involving your HVAC system, you can rely on us when you want to make sure your home will be kept as comfortable as possible all year long. Whether you need expert help with your air conditioner, furnace, heat pump, ductwork, or anything else related to your climate control system, we are the residential HVAC company you can depend on for fast and friendly service. Summary: The IT Support Specialist plays a critical role in supporting the daily technological needs of Logan Services Inc. This position requires becoming a subject matter expert (SME) in Service Titan, our primary CRM and operations platform, in order to provide effective end-user support, oversee new feature implementations, and understand cross-platform impacts. The IT Support Specialist will be the primary point of contact for employee IT support tickets, responsible for ensuring service level expectations are consistently met through timely response, follow-up, resolution, and high-quality support. This role will also manage IT onboarding and offboarding, maintain accurate IT asset inventory, ensure data integrity across IT platforms, support system integrations, and collaborate across all departments to drive process improvements, cost savings, and operational efficiencies. Essential Duties and Responsibilities: · Serve as the company's Service Titan Subject Matter Expert, with a deep understanding of workflows, feature impacts, and system integrations. · Provide end-user training, troubleshooting, and support for Service Titan and other critical business platforms. · Support implementation of new Service Titan features, testing functionality, and communicating changes to stakeholders. · Maintain hands-on involvement in all software integrations (Service Titan and third-party platforms). · Act as primary responder to IT tickets, ensuring timely response, follow-up, and resolution. · Maintain strong communication with employees to deliver a high-quality service experience. · Proactively identify recurring issues and provide long-term solutions. · Set up all IT needs for new hires, including provisioning laptops, tablets, mobile devices, and accessories. · Create login credentials and assign appropriate access to business platforms. · Ensure secure and complete IT deactivation for employees who exit the company. · Maintain accurate and up-to-date IT asset records in SnipeIT, SimpleMDM, ABM, and Verizon portal. · Track hardware, devices, and accessories to ensure accountability and cost control. · Keep IT data platforms current with changes in employee status, device assignments, and license usage. · Collaborate with all departments to understand IT/software pain points and proactively suggest process improvement solutions. · Assist with evaluating and implementing new technologies or platforms, focusing on efficiency and cost savings. · Document processes, policies, and best practices for IT systems and end-user support. · Partner with Propoint (third-party IT provider) to manage network security, SharePoint, DUO, MS365, and endpoint protection. · Ensure IT security best practices are followed, including strict confidentiality of passwords and admin credentials. · Prevent unauthorized access by never sharing admin-level permissions. · Support disaster recovery, data protection, and business continuity initiatives · Provides IT support after hours as needed when business operations are impacted · Performs all other duties as assigned Competencies: · Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. · Approachability - Is easy to approach. Spends the extra effort to put others at ease. Is sensitive to and patient with the interpersonal anxieties of others. · Communication - Displays a very quick grasp of the significance of information communicated and nearly always initiates or responds to communication in an appropriate, timely, and comprehensive manner. · Confidentiality - Maintains all client communications and information confidential as per the code of ethics, and per client instructions. · Company Core Values - Follows and promotes company core values. · Innovation - Strives to improve customer experience with process improvements, integrations, etc. that align with profitable outcomes · Change Management - Understands the value behind change and promotes positive training to achieve successful implementation · Implementation Planning - Setting timelines and achieving the tasks to ensure projects meet the deadlines provided. Qualifications: · Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). · 2+ years of IT support/helpdesk experience; experience in HVAC, home services, or field-service industries preferred. · Strong understanding of CRM platforms; experience with Service Titan highly preferred. · Experience with Microsoft 365, SharePoint, DUO, and endpoint management (SimpleMDM, or similar). · Familiarity with asset management tools (SnipeIT), mobile device management, and third-party software integrations. Skills & Attributes: · Strong troubleshooting, problem-solving, and analytical skills. · Excellent communication skills with a customer service mindset. · High attention to detail, accuracy, and organizational skills. · Ability to prioritize multiple tasks while meeting deadlines. · Collaborative team player who works well across departments. · Proactive thinker who identifies cost savings and process improvement opportunities. · Commitment to confidentiality and professional integrity. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are a representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We look forward to speaking with you about our career opportunities at Logan Services! Logan Services Inc. offers Equal Employment Opportunity to all applicants. #lshp1

":"As an IT Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for Reynolds and Reynolds associates. You will respond to user calls and tickets to support, troubleshoot, repair and maintain end user systems. While your primary focus will be on support of end-user workstation devices, you will also be responsible for management of network devices, VoIP, Active Directory account and email administration and support a variety of applications. Opportunities also exist to work on special projects in which you will get to research new technology and solve more complex problems. We are looking for IT associates who are responsible, dependable, and committed to building a long-term career with us in the Information Technology field. You must be a self-starter and goal-driven team player with solid organizational skills and a keen attention to detail. ","job_category":"Information Technology","job_state":"OH","job_title":"IT Technician","date":"2025-11-13","zip":"45430","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"2-year IT degree or equivalent experience; A+ Certification is a plus~^~Professional, strong work ethic~^~Desire to work in a fast-paced environment with strong prioritization skills~^~Strong technical skills in hardware and software troubleshooting~^~Excellent customer service skills through verbal and written communication~^~Must have a flexible work schedule with ability to work evenings or weekends with travel as needed~^~Must be able to identify colors necessary to terminate and inspect Cat 6 cables~^~Must be willing and able to sit at desk or be on your feet and walk for entire duration of shift~^~Valid driver's license is required~^~Requires the ability to lift 50+ lbs, with occasional kneeling, crouching, crawling, and climbing","training":"You will be provided with training for all aspects of the job regarding Reynolds based products. Focus will be on Desktop and Server Operating Systems, Network Administration, and PC, Printer, & Telephony support via hands on training. Additional training resources and opportunities are available for self-starting individuals wishing to excel. ","benefits":"Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401(k), and a work\/life balance with paid time off. At our Dayton office, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","

Are you a skilled technician with a customer-focused mindset and a talent for sales? JAGS Mechanical, based in Cincinnati, OH, is looking for a Client Service Technician - Sales Rep to join our team. This full-time position offers the opportunity to leverage your technical expertise while building strong client relationships and driving sales. If you're ready for a role where your skills are valued and rewarded, apply today! PAY: $80,000-$120,000 annually, plus commission BENEFITS: 401(k) with employer match Health, vision, and dental insurance (premiums are 80% employer-paid) Short- and long-term disability (100% employer-paid) Paid vacation Holidays Boot allowance Payroll tool loan We also offer our Client Service Technicians - Sales Reps a take-home vehicle. WHAT SETS US APART At JAGS, we consider ourselves a community of innovative thinkers who are dedicated to merging innovation with tradition. Our goal is to set new benchmarks in the industry by crafting comfortable and efficient environments. We emphasize collaboration, provide opportunities for personal and professional growth, and foster a culture that recognizes achievements while supporting the journey of every team member. Who Shouldn't Apply People who stay stagnant in their careers and aren't looking to grow. Anyone who struggles to stay in a role for at least two years. Those who think growth comes without hard work and challenges. Constant complainers who focus on problems instead of solutions. People who are content with staying the same and not improving. We're building a team of motivated, hardworking individuals who want to push themselves and grow with us. If that sounds like you, we'd love to have you on board. WHAT WE'RE LOOKING FOR A Journeyman license is preferred but not required for this position. We just ask that you meet the following qualifications: 2+ years of experience in the field servicing HVAC, refrigeration, and/or food service equipment EPA Certification Keep reading to see if you'd love this role as our Client Service Technician - Sales Rep! YOUR NEW ROLE AS OUR CLIENT SERVICE TECHNICIAN - SALES REP This is a full-time position, Monday-Friday, 8 AM-5 PM, with overtime and on-call opportunities available. In this role, you'll conduct weekly client check-ins both in person and by phone, acquire new customers, and maintain strong relationships with existing ones. You'll run service calls, complete repairs, and provide accurate quotes for maintenance, service work, and installations. Your ability to deliver technical solutions while building trust with clients will be essential to your success. Are you ready to join a team where your skills make a difference and your future is a priority? Apply now! Our initial application process is quick, simple, and mobile-friendly, making it easy to get started. Must have the ability to pass a background check and drug screening test.

Engage with us for your next career opportunity. Right Here. Job Type: Regular Scheduled Hours: 0 Provide direct and indirect patient care to support the cardiovascular imaging & interventional services departments as directed by the Registered Cardiac/Vascular/Cardiovascular Technicians. Support responsibilities may include facilitation of patient safety and environmental support activities. Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background. Job Description: Under direction of the technicians, transports patients with use of Tele-tracking software system; safely and courteously transports patients to various areas as requested, using proper equipment, verifying patient name, date of birth, room number and destination and documenting such. Notifies responsible party upon arrival and reports any medical problem keeping all patient information confidential, ensuring safety, courteous and confidential transport of each patient to the correct destination as requested. Practices good hand hygiene. May require lifting and positioning of patients. Under direction of the technicians, may assist in preparing the patient for the exam including escorting from waiting areas, assistance with changing into a gown, proper positioning of patient and preparing supplies. Assists in the maintenance and cleaning of departmental equipment to include stretchers, wheelchairs, beds and equipment in rooms. Transports equipment to/from sterile processing. Demonstrates fiscal accountability by cost-effective utilization of equipment and supplies. Orders and maintains Par level supplies and stocks exam rooms as assigned. Performs other duties as assigned. Education, Credentials, Licenses: High School graduate or equivalent BLS Certification Specialized Knowledge: Good communication skills Ability to work independently, interdependently and to set priorities Demonstrates the ability to accept and adapt to change Kind and Length of Experience: Successful work employment history FLSA Status: Non-Exempt Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.

Job Description JOB FUNCTION: The purpose of this position is to support the production line to ensure workflow continues and avoids any line down time. ESSENTIAL FUNCTIONS: 1. Transporting part to and from production line. 2. Stack & unstack materials. 3. Loading/unloading trucks. 4. General housekeeping of work area. 5. Performs other duties as directed. ADDITIONAL RESPONSIBILITIES: 1. Responding to radio calls. 2. Managing inventory levels of fixtures. 3. Working as a team player to ensure customer satisfaction 4. Follow OSHA guidelines and MPW safety standards 5. Ability to follow directions as provided by supervisor. 6. Reports any and all issues to the supervisor immediately 7. Demonstrates a considerate, friendly, and constructive attitude toward fellow employees and the customer (HONDA). QUALIFICATIONS: 1. High School Diploma or equivalent, preferred. 2. Some High School education acceptable. 3. Able to work safely and efficiently. 4. Forklift, Receiving, and Computer knowledge a plus but not required. 5. Understanding of mechanical concepts and applications. 6. Experience working in a manufacturing environment preferred. 7. Professional oral and written interpersonal communications. PHYSICAL REQUIREMENTS: 1. Ability to move up to 50 Lbs., with or without accommodation. 2. Ability to maintain a consistent workload that involves physical manual labor. 3. Ability to maintain alertness and fitness for duty. 4. Ability to position oneself for work conducted in and around confined spaces. 5. Ability to wear respirators in environments that may expose you to chemicals, fumes, etc. 6. Ability to maintain workloads that may include travel to a variety of states for days or weeks, and daily timeframes that could exceed the typical 8-hour shift. 7. Ability to stand for prolonged periods. 8. Ability to climb stairs.

Join the worldwide leader in playing cards and in “play” solutions. Play is what keeps us going, and it always has been our greatest motivation. That's why we live different , play different . As a senior member of the IT support team, you'll be the go-to expert for resolving complex technical issues and driving improvements in service delivery. Your role combines hands-on troubleshooting, team leadership, and proactive process enhancement. What you'll do as a Senior IT Support Specialist: Act as the highest escalation point for complex end-user issues across hardware, software, and enterprise applications. Act as the final escalation point for challenging issues involving hardware, software, and enterprise applications. Lead initiatives to streamline service desk operations and boost user satisfaction. Guide and mentor junior support staff, helping them grow their technical and customer service skills. Diagnose, repair, upgrade, and distribute IT equipment including computers, printers, mobile devices, and peripherals. Collaborate with engineers to support office and shop floor applications tailored to business needs. Deliver training sessions to help employees use IT tools effectively. Prioritize tasks, manage your own schedule, and escalate issues when needed. Apply industry-standard procedures and explore new solutions to improve problem-solving. Liaise with external vendors to arrange support and service delivery. Use your experience and judgement to plan and complete complex tasks within deadlines. Maintain accurate records of IT assets, including inventory, storage, shipping, and upkeep. Move IT equipment between locations as required by staff. Take on additional duties as needed to support the team and business. We're looking for a Senior IT Support Specialist with: Bachelor's degree in information technology or related field or equivalent experience 10 to 15 years of experience in IT support, networking, and system administration. Strong knowledge of Microsoft technologies, networking protocols, and ITIL practices. Excellent troubleshooting, communication, and documentation skills. Experienced with enterprise tools, cloud environments and platforms, virtualization (VMware, Hyper-V), and networking (TCP/IP, LAN/WAN, routers, switches, firewalls). Skilled in managing hardware like scanners, Zebra printers, time clocks, and data collection devices. Proficient in software deployment, remote support, security, cloud storage, backups, and performance tuning. Familiar with Active Directory, scripting (PowerShell/JavaScript), and label printing tools. Strong support for Windows, Mac, Office 365, Adobe Creative Cloud, and various end-user devices. Works well independently and in global teams. Fast learner, adaptable, and calm under pressure. Excellent communication and customer service. Creative problem-solver with a positive attitude. Holds A+ and Network+; Security+ is a plus. Manufacturing experience is beneficial. Comfortable using ticketing systems and providing on-call support. Physical requirements and working conditions: Our manufacturing Plant is comprised of enclosed office and manufacturing space. This position requires the ability to: Move throughout the entire facility to attend to various issues Work effectively in teams across functional groups with strong communication skills and the ability to lead Able to lift equipment up to 40 lbs. Perform sedentary work on various computer systems This Senior IT Support Specialist position is located on-site Benefits You Can Expect from Cartamundi: Great pay Bonuses, including referral 401(k) with dollar-for-dollar company match up to 6% Health, dental, and vision insurance starting day one HSA (Health Savings Account) with company contribution and FSA (Flexible Spending Account) Company paid Life insurance amount of 1x your annual salary Company paid Short-Term and Long-Term Disability Paid time off Paid holidays Tuition reimbursement Monthly engagement activities and giveaways Employee discounts on daycare, gym memberships, travel, and much more! Apply today and discover the magic of making a difference at Cartamundi! Cartamundi does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS dhs.gov/e-verify. Candidates must be 18 years old to work for Cartamundi. No agencies please. No sponsorship available. About Cartamundi: At Cartamundi, we're all united by our common belief that world is better with play. Play is what keeps us going, and it always has been our greatest motivation. That's why we live different and play different. To us, it is not just an activity. It is a guiding mindset that reminds us to have fun, to be fair, to connect with people - across cultures and generations - and to embrace shared experiences. We are a worldwide leader in playing cards and in “play” solutions. Our owned brand portfolio includes a suite of heritage brands which go back as far as 1848, including global brands like Bicycle , HRO , Bee , Copag , Shuffle and many locally loved brands. These brands combine craftsmanship with innovation as the basis for their continued relevance and positive contribution to the local communities that love and use these brands. At Cartamundi, we have significant expertise in printing; our presses have been running since 1765. Today, our company has become the largest playing cards and board game manufacturer in the world and the trusted partner of leading toy companies. We make well-known brands such as Monopoly , Uno , Magic: The Gathering , Guess Who , Pokémon , Trivial Pursuit every day. As we look into the future and how entertainment evolves, we are bringing the digital world to the physical world and vice versa. We have a dedicated team of experts that is looking into future technologies, products, applications that can get our consumers and communities to truly live different and play different. We are still a family-owned company with headquarters in Belgium and have a global network of 16 manufacturing facilities, 6 design centers, 1 digital studio and 1 global R&D center.

Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. Role Name: IT Support / Technician Type: Full Time Job Description : We're looking for someone with intermediate skills in SQL. They need to have basic understanding of SQL server. Customer service experience is good. Here is some of the requirements as defined in the SOW. l Support for Application and Technical Issues (PM, RM, & CR) - these are products based in SQL l Research data questions l Ad-hoc reports l Performance issues l FTP connectivity/Data Transfer troubleshooting Additional Information All your information will be kept confidential according to EEO guidelines.

Dept/Div: Sanitation/N/A FLSA Status: Non-Exempt Salary: $37,216 - $51,769 General Definition of Work Performs intermediate technical work maintaining, repairing, and replacing department information technology equipment, assisting department employees with technology issues, preparing reports and data, and related work as apparent or assigned. Work is performed under the limited supervision of the Director of IT. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. Essential Functions Monitors, maintains, upgrades, repairs, and replaces department information technology equipment and machines. Serves as the CUBIC Systems Administrator of the Department. Prepares and provides information technology related data for auditors and outside engineering firms. Occasionally responds to emergencies or system errors after working hours. Knowledge, Skills and Abilities General knowledge of the operation, uses, and capabilities of data processing equipment and peripheral equipment, computer software systems and their capabilities; general knowledge of the policies, procedures and activities of the department; general knowledge in virus and spyware protection tools; skill in the use of personal computers, associated software packages, hardware, and peripheral equipment; skill in troubleshooting; ability to analyze software programs design and install program adjustments; ability to train ends users of hardware and software systems; ability to troubleshoot basic hardware and software issues and perform minor repairs or fixes; ability to read, interpret, and apply detailed and technical manuals and verbal/visual instructions, as well as understand documented procedures, flow charts, operating systems, and computer operations concepts; ability to handle confidential information according to established procedure; ability to use strong interpersonal and customer service skills using tact, patience and courtesy; ability to establish and maintain effective working relationships with City employees, supervisors, and the general public. Education and Experience High School diploma or GED and moderate experience updating and repairing information technology equipment for a municipal department, or equivalent combination of education and experience. Physical Requirements This work requires the occasional exertion of over 25 pounds of force; work regularly requires sitting, speaking or hearing, using hands to finger, handle or feel, pushing or pulling and repetitive motions, frequently requires standing, walking, climbing or balancing, stooping, kneeling, crouching or crawling and reaching with hands and arms and occasionally requires tasting or smelling; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using of measuring devices, operating motor vehicles or equipment and observing general surroundings and activities; work regularly requires exposure to fumes or airborne particles and exposure to the risk of electrical shock and frequently requires exposure to wet, humid conditions (non-weather), working near moving mechanical parts, working in high, precarious places, exposure to toxic or caustic chemicals, exposure to outdoor weather conditions, exposure to extreme heat (non-weather), exposure to vibration and exposure to blood borne pathogens and may be required to wear specialized personal protective equipment; work is generally in a moderately noisy location (e.g. business office, light traffic). Special Requirements Obtain CUBIC Systems training within six months of hire. Valid driver's license in the State of Indiana.

Posting Details Information Working Title Student Technology Support Specialist (NKU Students) Department IT - Infrastructure and Operations Type of Work Study Federal, Institutional Building/Office Location AC - Kenneth R. Lucas Administrative Center Work Schedule Hours vary. No more than 25 hours per week during the school year; position may continue with up to 35 hours per week during the summer. Job Description Technical support of faculty, staff and students over the phone, chat, and in person. Primary Responsibilities * Diagnosing and talking to faculty, staff and students through technical solutions over the phone, chat, and in person. * Assists customers with training or computer problems, setup and install computer hardware and software. * Diagnose and solve problems with computers, printers, projectors, and document cameras. * Support labs and technology rich classrooms. * Provide technology training and instruction. * Need to understand how changes may affect the NKU network. Great customer service skills are a requirement. Qualifications General qualifications: Courtesy and customer service skills are imperative; Ability to communicate effectively both verbally and in written format; Capable of working independently and accepting responsibility; Must be diligent, responsible, and on time; Technical skills desired, but not required. * Prefer undergraduate status. * Physical qualifications: * Ability to lift up to 20 lbs. All interested students must fill out an online student employment application. Any candidate who is offered this position will be required to go through a pre-employment criminal background check as mandated by state law. Minimum Education High School Diploma Pay Rate $11.50/hr Posting Detail Information Requisition Number 20251897 Job Open Date 10/01/2025 Job Close Date Quick Link *********************************** Supplemental Questions