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  • Crisis Support Technician - On Call

    Dupage County Health Department 2.7company rating

    Technical support technician job in Woodridge, IL

    Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for a new on-call team members to join us, at our Crisis Recovery Center, to work as Crisis Services Technicians. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department! Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click to learn more about the Crisis Recovery Center. In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift. Responsibilities Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential. Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks Assists with client medication observation in Crisis programming as needed Performs tasks related to maintaining environmental standards in crisis programming Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention. Completion of required documentation within established timeframes, through use of an Electronic Client Record Participates in team meetings to assess clients' progress. Participates in emergency response activities as assigned. Requirements A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC. Must be 21 years of age. Experience preferred, but not required Salary $17.00 Hourly Job Type On-Call Service Unit Behavioral Health Services Department Emergency Services
    $17 hourly 3d ago
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  • Information Technology Support Associate

    Berkot's Super Foods 4.0company rating

    Technical support technician job in Joliet, IL

    Berkot's Super Foods is seeking an Entry Level Information Technology (IT) Support Associate. This candidate will provide first-line technical support to store teams and corporate staff, ensuring the smooth operation of all technology used across the grocery chain. This role is responsible for troubleshooting hardware and software issues, supporting POS and back-office systems, performing routine maintenance, and assisting with technology deployments. They must deliver timely, customer-focused service while maintaining accurate documentation and following company IT procedures. They will report directly to the IT Manager. Responsibilities Provide Level 1 support for store and office users via phone, ticketing system, email, or in person. Troubleshoot issues related to POS terminals, printers, scales, handheld devices, workstations, mobile devices, and basic networking. Resolve routine software, hardware, and connectivity issues or escalate when necessary. Assist with installing, configuring, and updating hardware and software across store locations. Help maintain back-office systems, time clocks, scanners, and communications tools. Support the rollout of new equipment, system upgrades, and store technology initiatives. Ensure devices and systems are maintained according to company standards. Collaborate with the IT team to improve processes and reduce recurring issues. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field strongly preferred. 2+ years of technical support experience required. Retail or grocery industry experience is highly preferred, especially with POS or store operations systems. Basic understanding of computer hardware, networking fundamentals, and mobile devices. Strong troubleshooting, communication, and customer service skills. Ability to prioritize tasks and work independently in a fast-paced environment. Willingness to learn new systems and technologies. Ability to travel to store locations as needed. Job Type: Full-time Work Location: In person Benefits: 401(k) 401(k) matching Dental insurance Vision insurance Health insurance Life insurance Paid time off
    $31k-40k yearly est. 3d ago
  • Desktop Support Specialist

    Akkodis

    Technical support technician job in Elgin, IL

    Akkodis is seeking a Desktop Support Specialist in location of Elgin IL, Onsite Pay Range: $25.00 - $26.00 per hour on W2 The rate may be negotiable based on experience, education, geographic location, and other factors. Position: Desktop Support Specialist Location :: Chicago IL, 60124 :: Onsite in Elgin IL Contract : 6 Month (Possible to extension) Experience Required: 4-7+years Role and Responsibilities Basic IT hardware trouble shooting skills with Windows XP/7/10/11 OS imaging and troubleshooting skills PC Asset Support Add, Move, Change, Update, Reassign of company owned devices(renamed from: Install, move, add, change/refresh (IMAC) of company owned devices) Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance
    $25-26 hourly 5d ago
  • Service Desk Technician

    Insight Global

    Technical support technician job in Wood Dale, IL

    This is a 6 to 12 month long contract, with the potential to go fulltime ONSITE 4 DAYS A WEEK IN WOOD DALE, IL 60191 Required Skills & Experience 5+ years of Service Desk experience Strong understanding of IT hardware, software, and networking concepts Hands on experience supporting both Windows and Mac operating systems Experience supporting and troubleshooting and supporting MS Office Suite Excellent written and verbal communication Hands on experience working with and supporting barcode products/scanners (ie: Zebra Honeywell) Nice to Have Skills & Experience IT Certifications such as CompTIA A+, ITIL Foundation, Microsoft Certified Desktop Support Technician Previous hands on experience and knowledge working with IT Service Management (ITSM) tools - ServiceNow, Remedy or ManageEngine Job Description An employer in Wood Dale, IL is looking for a IT Service Desk/Desktop Engineer to join their team. This person will be the first point of contact as users within the organization are seeking assistance and support for any IT related issues. Daily responsibilities will include but not be limited to taking inbound calls and managing support tickets via phone, email, or chat, troubleshooting hardware and printer issues, and resolving common software application issues such as password resets. Candidate must have excellent customer service experience and go getter attitude as they will be interfacing with individuals across the entire organization. This person must have good written and verbal communication and be comfortable working in a fast-paced work environment. Based on knowledge and years of experience, this position offers a pay range of $22-25/hr.
    $22-25 hourly 1d ago
  • Help Desk Specialist

    Robert Half 4.5company rating

    Technical support technician job in Munster, IN

    Robert Half is looking for a skilled Help Desk Specialist to join our team in Munster, Indiana. This long-term contract position offers an excellent opportunity for individuals passionate about providing technical support and resolving IT issues efficiently. The ideal candidate will bring strong troubleshooting capabilities and a customer-focused approach to ensure smooth operations. Responsibilities: • Address and resolve 40-60 user support calls daily, ensuring timely and effective assistance. • Diagnose and troubleshoot Tier 1 technical issues, escalating complex matters to Tier 2 support when necessary. • Perform Active Directory tasks, including unlocking accounts and resetting passwords. • Maintain accurate records of all issues and resolutions using the designated ticketing system. • Collaborate with team members to manage and prioritize incoming support tickets. • Provide clear and concise end-user documentation to assist clients in resolving recurring issues. • Utilize tools such as HP diagnostics and Citrix technologies to assess and resolve hardware or software concerns. • Deliver exceptional customer service, ensuring that users feel supported and informed throughout the troubleshooting process. • Stay proactive in identifying and resolving simple technical issues independently. • Contribute to team efficiency by coordinating efforts and sharing insights into common user challenges. Requirements: • Minimum of 1-2 years of experience in IT Helpdesk or technical support roles. • Proficiency in Active Directory tasks, including account administration and password management. • Strong troubleshooting skills with the ability to manage multiple tasks simultaneously. • Familiarity with tools such as HP diagnostics and Citrix technologies. • A+ Certification is advantageous but not mandatory. • Excellent communication skills with a focus on delivering customer-first solutions. • Ability to create user-friendly documentation for end-users. • Eagerness to learn new technologies and grow within the IT field. Benefits available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professional are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
    $34k-47k yearly est. 1d ago
  • Logistics Claims Support Lead

    Connect Search, LLC 4.1company rating

    Technical support technician job in Wood Dale, IL

    Our client is a growing logistics and transportation services firm providing end-to-end supply chain solutions across domestic and international markets. The organization is known for operational excellence, customer responsiveness, and a strong focus on risk management and claims resolution. The Lead - Logistics, Claims & Subrogation Support is responsible for overseeing the end-to-end claims lifecycle related to cargo loss, damage, delays, and liability exposures. This individual will act as the primary point of contact for internal operations, customers, carriers, insurers, and legal partners, while also providing leadership, process improvement, and oversight to ensure timely recovery through subrogation and dispute resolution. This role requires a strong understanding of logistics operations, transportation law, insurance claims, and subrogation practices, with the ability to lead complex cases and support continuous improvement initiatives. Claims & Subrogation Leadership Lead the intake, investigation, documentation, and resolution of cargo, freight, and liability claims Manage subrogation efforts against carriers, third parties, and insurers to maximize recovery Evaluate claim validity, exposure, and settlement strategy in alignment with contracts and regulatory requirements Serve as escalation point for complex, high-value, or disputed claims Partner closely with operations, customer service, legal, and risk management teams Coordinate with insurance carriers, adjusters, brokers, and external counsel Communicate claim status, trends, and outcomes to internal stakeholders and customers Ensure compliance with transportation regulations (e.g., Carmack Amendment, international shipping conventions, carrier contracts) Maintain accurate documentation and case management records Identify recurring issues and recommend process improvements to reduce future claims Support audits, reporting, and risk mitigation initiatives Provide guidance, training, and informal leadership to claims and logistics support staff Develop best practices, standard operating procedures, and escalation frameworks Assist management with performance metrics, KPIs, and claims trend analysis Qualifications Required Minimum 3+ years of experience in logistics, transportation claims, insurance claims, or subrogation Strong working knowledge of freight claims, cargo loss/damage, and liability recovery Experience working with carriers, insurers, and third-party adjusters Ability to interpret contracts, bills of lading, and transportation regulations Strong analytical, organizational, and negotiation skills Preferred Experience in a 3PL, freight forwarder, carrier, or logistics service provider Familiarity with domestic and/or international shipping regulations Prior experience leading or mentoring junior staff Bachelor's degree in Business, Supply Chain, Risk Management, or related field
    $29k-49k yearly est. 5d ago
  • Telecommunications Field Technician

    Saturn Business Systems 4.6company rating

    Technical support technician job in Chicago, IL

    Job Title: Field Technician Job Type: 1099 ILLINOIS: Chicago Reports To: Field Tech Manager We are seeking a skilled and detail-oriented Field Technician to perform site surveys and telecommunications installations for MDU (Multi-Dwelling Unit) properties. Site surveys will require accessing MDUs and documenting information about the building that will determine build requirements. The installations will involve mounting rooftop radio antennas, running Ethernet and coax cables, and installing and turning up telecommunications equipment at various MDU locations. Safety training will be provided and required for the job. This position offers competitive pay and the opportunity to work on exciting, hands-on projects that bring cutting-edge connectivity solutions to communities. Key Responsibilities: Conduct detailed site surveys to access building physical layout, condition, cable type and line of site from MDU to serving wireless donor (tower or building). Evaluate structural integrity and suitability for installing telecommunications equipment and associated cabling. Collect and document all survey information for communication and direction with engineering team. Ensure all materials and tools are inventoried and prepared for each installation job. Installation of wireless radio equipment on roof tops along with associated cabling will be required. Access will be with ladders, mechanical lifts, or via roof top hatches or doors depending on the MDU type. Installation of telecommunications equipment inside MDU communications rooms may require wall mounted backboards as well as wall mounted equipment and associated cabling. Use of construction tools such as ladders, saws, drills, cable crimpers, and other hand tools will be required as well as use of a company provided laptop computer and signal testing devices. After the installation of all equipment and cabling, antenna alignment and signal testing will be required with test equipment and laptop computer. Prepare and submit comprehensive job reports. Ensure compliance with safety protocols and company policies during on-site activities. Maintain clear, effective, and professional communication with property managers, tenants, and internal teams. This position requires daily travel to the job sites with a company-provided vehicle. Qualifications: High school diploma or equivalent; associate degree in a technical field preferred. Minimum of 2 years of experience in field installation, operations, telecommunications, or a related technical field. Previous construction experience and electrical apprentice experience is highly desired. Knowledge of fixed wireless and cable technologies is a plus. Experience with site survey tools, cable installation tools and equipment. Ability to read and interpret building schematics and architectural drawings. Strong analytical and problem-solving skills. Excellent written and verbal communication abilities. Must be able to use laptop computer with MS office tools. Comfortable working at heights and in confined spaces. Valid driver's license and clean driving record. Able to travel to various sites as needed. Physical Requirements: Must be able to lift 50 lbs. Comfortable working outdoors in various weather conditions. Able to stand, walk, and climb ladders for extended periods. Work Environment: Fieldwork will be conducted in various MDU settings, which may include both indoor and outdoor environments.
    $32k-50k yearly est. 3d ago
  • IT Support Specialist (Entry Level)

    Knowles Corporation 4.7company rating

    Technical support technician job in Itasca, IL

    Endpoint Engineering * Create, maintain, and deploy standard operating system images for desktops and laptops. * Assist with patch management, software packaging, and endpoint configuration. * Monitor endpoint health and encryption compliance (e.g., BitLocker). * Support device lifecycle management including provisioning, upgrades, and decommissioning. Helpdesk Support * Provide Tier 1 technical support for hardware, software, and network-related issues. * Troubleshoot and resolve incidents involving Microsoft 365, Outlook, Teams, VPN, and printing services. * Manage Active Directory accounts, including password resets and group memberships. * Respond to user requests via ticketing system, phone, and email. * Assist with onboarding and offboarding processes, including account setup and equipment provisioning. Cybersecurity Monitoring * Monitor alerts from cybersecurity platforms (e.g., antivirus, endpoint protection, SIEM). * Assist in investigating suspicious activities such as failed login attempts, phishing emails, and malware detections. * Escalate potential threats to senior IT staff. * Support basic compliance and security hygiene initiatives. Networking Support * Assist with troubleshooting network connectivity issues. * Perform basic switch port checks and cable management. * Document network configurations and changes. Documentation & Collaboration * Maintain accurate records of support activities, system configurations, and procedures. * Collaborate with IT team members on projects and departmental initiatives. Qualifications * Associate or bachelor's degree in information technology, computer science, or a related field. * Strong interest in endpoint management, cybersecurity, and IT support. * Basic understanding of Windows OS, Microsoft 365, and networking fundamentals. * Excellent communication, troubleshooting, and organizational skills. * Ability to work independently and collaboratively within a team. * Eagerness to learn and grow in a dynamic IT environment. Preferred Skills (Not Required) * Familiarity with endpoint management tools (e.g., Microsoft Intune, SCCM). * Exposure to cybersecurity platforms and monitoring tools. * Experience with ticketing systems (e.g., ServiceNow, Jira). * Basic scripting knowledge (e.g., PowerShell, Bash). EEO-M/F/D/V At Knowles, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. The salary range for this position is $50,000yr - $60,000yr. This is a good faith estimate on the applicable range and serves as a general guideline. We recognize that candidates will come to us with different sets of skills and experiences. Therefore, the offer will be determined more or less than the anticipated range after considering various factors, including but not limited to the scope and responsibilities of the position, the candidate's experience, education, skills and abilities as well as internal equity and alignment with market data. Certain roles may be eligible for other compensation and benefits programs. Benefits and other Compensation Programs At Knowles, we strive to deliver a market competitive compensation and benefits programs that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The specific programs and options available to any given employees may vary depending on eligibility factors such as geographic location, date of hire, candidate experience and qualifications as well as market and business considerations. We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including medical, dental and vision insurance, a 401(k) plan with a company match, short-term and long-term disability coverage, life insurance and wellbeing benefits, among others. Below is a summary of common benefits that Knowles provides to employees (eligibility requirements apply): * Medical, dental and vision * Health Savings Account (HSA) / Flexible Spending Accounts (FSA) * 401K plan with a company match - 100% match on the first 5% you contribute * Short- and Long-term disability coverage * Life Insurance and AD&D - 100% paid by employer * Employee Assistance Program (EAP)
    $50k-60k yearly Auto-Apply 60d+ ago
  • Healthcare IT Help Desk

    Sentinel 3.8company rating

    Technical support technician job in Chicago, IL

    Responsibilities Sentinel is seeking a Level 2 Help Desk Support Specialist to provide technical support and exceptional customer service to our client located in Chicago. You will be responsible for supporting IT infrastructure such as systems and network, as well as, the Meditech system. This role requires onsite presence in Chicago, IL, and is available as either a contract-to-hire or direct hire opportunity. Qualifications Key Responsibilities: Interpret, analyze, troubleshoot, and resolve technical issues across software, hardware, and client-specific applications. Deliver high-quality customer service and support with minimal supervision. Accurately document issues and resolutions using ticketing software. Support Microsoft Active Directory and Windows 7/10 environments. Provide assistance with Microsoft Suite (Word, Excel, PowerPoint, Access, Outlook). Maintain and update anti-virus software and Windows systems. Install and maintain VoIP systems. Utilize RMM tools and Veeam Backup for system monitoring and data protection. Requirements: 5+ years in a similar technical support role. Experience with Cisco Meraki, Microsoft Windows Server, M365 apps, Azure, and VMware. Experience supporting Meditech in an active healthcare facility Proficiency in PowerShell scripting, Active Directory/Entra, DNS, and DHCP. LAN/WAN and telecommunications experience. Legally authorized to work in the US without sponsorship Must demonstrate a “can-do” attitude We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service. We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service. Compensation Range: $70,000-$80,000/annually What you get: We offer weekly competitive pay, medical, dental, vision, 401K and more. Overview MOTIVATED…..make IT happen! Sentinel Technologies, Inc. has been rated a top workplace every year since 2012! About Us: Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO. If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact! If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at ************************* As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please. Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law. If you are an individual with a disability and need assistance in applying for a position, please contact ************************. The “Know Your Rights” Poster is available here ******************************************************************************************** Sentinel EEO Policy Statement is available here. **************************************** JFNDNP
    $70k-80k yearly Auto-Apply 60d+ ago
  • IT Assurance Senior, Technology Risk Assurance

    BDO USA 4.8company rating

    Technical support technician job in Chicago, IL

    The Assurance Senior, Technology Risk Assurance is responsible for assisting in the planning of the IT audit engagement and executing the IT risk assessment and control evaluation to determine impact of controls on financial audit procedures. In this role, the Assurance Senior, Technology Risk Assurance will be charged with designing and executing procedures to understand and test the client IT environment and related IT general controls (ITGCs) including, but not limited to, IT system logical access, change management, and IT operational controls, as well as testing business process controls, key reports, and information produced by entity (IPE) for various client industry environments. Additionally, the Assurance Senior, Technology Risk Assurance will be responsible for providing training, mentoring and technical guidance to IS Assurance Associates. Job Duties: Risk and Controls Focus Applies knowledge and understanding of IT risks and controls by: Understanding and documenting client environments and the impact that IT has on related audit risks Identifying controls that help mitigate the risks associated with IT in relation to the client environment Obtaining and documenting an understanding of the client control environment, designing test procedures, conducting, and documenting tests of controls Documenting results of procedures, as well as deficiencies, and assessing the impact of these procedures on the overall financial reporting control environment Reading and reviewing client information and control documentation, ensuring accuracy and completeness of information, and ensuring that all supporting information is documented in the workpapers, and appropriate testing is performed Identifying complex issues and bringing them to the attention of the team and management where necessary for resolution Communicating to the client areas to improve processes, strengthen controls, mitigate risks, and/or increase efficiency Developing and maintaining relationships with client personnel and management Professional Competence Applies knowledge and understanding of professional standards; application of the principles contained in professional standards; and the ability to document and communicate an understanding and application of professional standards on an engagement by: Applying knowledge of auditing theory, a sense of professional skepticism, and the use of BDO audit manuals Applying auditing standards and methodology to various client situations Identifying complex issues, including deviations, and working through complex situations collaboratively with the team and client, seeking the counsel of BDO technical experts as needed Applying knowledge to identify instances where testing may be reduced or expanded and providing counsel to the members of the audit team Preparing and communicating results of procedures to the client Other Applies knowledge and understanding of governing principles; and documenting and communicating an understanding and application of these principles by: Planning and executing IT audits, including obtaining an understanding of the IT environment, risk and controls, and designing and executing procedures to evaluate them Building a knowledge base by reading and understanding methodology, relevant standards, and regulations Reading and reviewing clients' information and documentation, ensuring accuracy and completeness, and ensuring that all supporting information is documented in the workpapers and through appropriate testing Applying BDO methodology, industry standards and guidance, and new pronouncements to client situations Supervisory Responsibilities: Establishes deadlines and executes procedures and oversight to meet set deadlines Sets the tone for teamwork by supporting others in their work and delivering on commitments made to team members and clients Reviews work performed by associate staff, provides feedback, and detail-reviews all procedures performed Teaches/coaches associate team members to provide on-the-job learning Tracks status, schedule, and budget for reporting to the team and the client Qualifications, Knowledge, Skills and Abilities: Education: Bachelor's degree in Accounting, Computer Science, or Information Systems, required Master's degree in Information Systems or other relevant advanced degree, preferred Experience: More than two (2) years of IT audit and/or related risk and controls experience, required More than one (1) years of supervisory experience, required Public accounting experience, highly desired Proficient with PCAOB and AICPA audit standards, required Performing audit test of design, implementation and operating effectiveness procedures for public companies preferred Experience with performing review of and testing around third-party attestation (SOC) reports, preferred License/Certifications: CPA, CISA, CISM, CRISC, CGEIT, CISSP and/or CFE certification, strongly preferred Software: Proficient in the use of Microsoft Office Suite, required Exposure to various industry ERP applications, highly preferred Language: N/A Other Knowledge, Skills & Abilities: Excellent verbal and written communication skills Strong analytical and basic research skills Solid organizational skills especially ability to meet project deadlines with a focus on details Ability to successfully multi-task while working independently or within a group environment Proven ability to work in a deadline-driven environment and handle multiple projects simultaneously Ability to build and maintain strong relationships with client personnel Ability to encourage team environment on engagements and contribute to the professional development of assigned personnel Ability to act as primary contact on assigned engagements Successfully interact with professionals at all levels Advanced knowledge of internal controls Ability to travel up to 30% Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. California Range: $85,000 - $125,000 Illinois Range: $78,000 - $87,000 NYC/Long Island/Westchester Range: $80,000 - $115,000
    $85k-125k yearly Auto-Apply 30d ago
  • desktop support

    Artech Information System 4.8company rating

    Technical support technician job in Naperville, IL

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title : Desktop Support Representative Onsite Support Location: naperville,il Duration: 1+ years Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support · Win7/Win XP OS support . Troubleshooting · Office 2003/2007/2010 support · Executive end user trouble shooting skills · Dell hardware · Break/Fix troubleshooting experience in larger corporate environments Additional Information For more information, Please contact Shubham ************
    $44k-56k yearly est. 14h ago
  • Information Technology

    Level 10 4.1company rating

    Technical support technician job in Hoffman Estates, IL

    In agreement with our mission at Level 10 in creating authentic, engaging and long-term relationships, we would like to extend any candidate the opportunity to apply and engage in an a conversation around opportunities within our organization. If you are interested in speaking with us and applying for this department, please submit your application and resume. We will be in touch! Purpose: The Information Technology (IT) department serves as the backbone of our organization, providing essential technology services and support to enable the achievement of our business objectives. Our primary goal is to leverage technology to enhance efficiency, productivity, and innovation across all departments. Scope: The IT department is responsible for managing all aspects of technology infrastructure, systems, applications, and services within the organization. This includes network administration, hardware and software maintenance, cybersecurity, data management, IT support, and strategic planning for technology adoption and integration. Our IT department is made up of the following roles. IT Director, Automation Support Manager, Automation Support Analyst, Network Administrator, IT Analyst. Responsibilities: Infrastructure Management: Maintain and upgrade network infrastructure, servers, and other IT hardware to ensure optimal performance and reliability. Software Administration: Install, configure, and manage software applications and systems to support business operations and user needs. Cybersecurity: Implement robust security measures to protect against cyber threats, including data breaches, malware, and unauthorized access. Data Management: Ensure the integrity, availability, and confidentiality of organizational data through effective data storage, backup, and recovery procedures. IT Support: Provide technical support and assistance to end-users, troubleshooting hardware and software issues, and facilitating training to promote technology proficiency. Strategic Planning: Develop IT strategies and initiatives aligned with organizational goals, identifying opportunities for technology innovation and improvement.
    $25k-33k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support technician job in Chicago, IL

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $27k-37k yearly est. 14d ago
  • Information Technology

    Vp 3.9company rating

    Technical support technician job in Chicago, IL

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $34k-71k yearly est. Auto-Apply 60d+ ago
  • IT Bench Technician

    Leadingit

    Technical support technician job in Woodstock, IL

    What this role will entail: Applying for a new job can be exhausting. If you are looking for a new career with a company that CARES about you - keep reading. Not only does LeadingIT offer competitive salary with UPWARD mobility we provide 100% PAID medical/dental/life/vision benefits AND a 4% match 401k. Accountabilities: Handling a massive variety of client support requests from a diverse client base Hardware deployment to clients PC Imaging Determine the best solution based on the issue and details provided by customers Travel on-site to clients organization Follow-up and update customer status and information Identify and suggest possible improvements on procedures Walk the customer through the problem-solving process Indicators that this will be the role for you: Proven experience as a IT Bench Technician or other customer support role Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and resolve basic technical issues Passionate (and patient) about problem solving and customer service. Diligent with note taking, following process, and documentation. Driven to learn more, stay positive, and grow; not only as a team member but in all of life. CompTIA A+ and Net+ certifications are a plus! 1 year MSP experience REQUIRED Experience working with network equipment Experience working at an NOC is a plus! More about us: At LeadingIT, our people and our culture are at the heart of everything we do. We are a growing, security-focused MSP that runs on the Entrepreneurial Operating System (EOS). This means clarity, accountability, and alignment are not buzzwords here. They are how we operate every single day. We want everyone on our team to live their EOS life, which means having the ability to do what you love, with people you love, while making a huge difference, being compensated appropriately, with time for other passions. Our core values are not posters on the wall. They are who we are. Accountable. Staying Positive. Chase Excellence. Driven. Humbly Confident. If these values describe how you show up in your work and with your clients, you will fit right in here. Our all-inclusive total compensation and benefits package for this role includes: Salary is based on your experience, drive and the value you can bring our company; and is in the range of $40,000 to $45,000 per year. Ascension plan if applicable We provide 100% company paid health, dental, life, and vision benefits - value of $4,500 to $14,000/year We match 5% of your contributions to Guideline 401k - value of 5% of salary. Open Door PTO policy Company provided gear (notebook + iPhone) as well as company clothing. Our hiring process: Submit your application If we like what we see, we will reach out to schedule a video interview For a more in depth look at our jobs/benefits/hiring timeline check out ***************************
    $40k-45k yearly 24d ago
  • IT Technician

    Dreiske Moving & Storage

    Technical support technician job in McHenry, IL

    This candidate will also work closely with our IT Team to maintain, develop, plan and deploy computer, network and server hardware and software for the facility as well as to the field. This will include managing the helpdesk support system, security access, remote location support and management of software/hardware purchases. Work in conjunction with software/hardware vendors during deployments/issues. ESSENTIAL DUTIES AND ACCOUNTABILITIES: ● Network Administration (Maintain, Troubleshoot, Repair) ● Maintaining & repairing 50-200 computers & 50+ servers ● Troubleshooting of software/hardware issues ● Reload and repair PC as needed. ● Maintain On and Offsite backups. ● Server Administration knowledge ● Phone System knowledge QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $35k-66k yearly est. 60d+ ago
  • IT Technician - Full Time

    Bally's Corporation 4.0company rating

    Technical support technician job in Chicago, IL

    Why Bally's: Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana. Upon completion of the announced merger with The Queen Casino & Entertainment Inc. ("Queen"), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT). The Role: As an IT Technician, install and maintain computer systems and networks. You will also instruct users of the systems to ensure appropriate, efficient, and safe usage of the IT infrastructure. Responsibilities: * Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere * Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations * Set up workstations with computers and necessary peripheral devices * Check computer hardware to ensure proper and efficient functionality * Install and configure appropriate software and functions according to specifications * Develop and maintain local networks in ways that optimize performance * Ensure security and privacy of networks and computer systems * Provide orientation and guidance to users on how to operate new software and computer equipment * Organize and schedule upgrades and maintenance without deterring others from completing their work * Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etcetera) * Maintain records and logs of repairs and fixes and maintenance schedule * Identify computer or network equipment shortages and place orders * Perform other duties as assigned Qualifications: * Must be 21 years of age or older * Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board * Must have a high school diploma or equivalent * Must have practical experience installing and maintaining systems * Must have excellent communication, and analytical * Must have open work availability to work nights, weekends, and holidays Casino Experience Preferred. What's in it for you: * Competitive Salary with annual performance reviews * Comprehensive health coverage plan that includes medical, dental, and vision * 401(K)/ Company Match * Access Perks and Childcare discounts * Target Salary Range: $21.50 - $25.75/hr Physical Demands & Work Environment: * Frequently required to lift up to a maximum of 30 pounds * Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead * The work environment contains bright lights, loud noise, and stressful situations.
    $21.5-25.8 hourly 40d ago
  • Client Service Assoicate

    JPMC

    Technical support technician job in Chicago, IL

    Step into the role of a Client Service Associate and become an integral part of our clients' success stories. As the primary point of contact, you'll build strong relationships with high-level executives, delivering tailored solutions and upholding the esteemed standards of JPMorganChase. With opportunities for career growth and community involvement, join our diverse and innovative global organization to make a meaningful impact in the ever-evolving world of commercial banking. As a Client Service Associate within JPMorganChase, you will play a pivotal role in managing relationships with our clients, providing support for any issues that may arise with our complex treasury and cash management products and services. With a keen eye for continuous improvement, you will apply innovation and design thinking techniques to enhance the efficiency and resilience of our operating platform. Your role will require you to establish productive relationships with internal stakeholders, leveraging your ability to influence and persuade to drive mutually beneficial outcomes. You will also be expected to demonstrate your data and tech literacy, partnering with Technology and the Business to implement new technology that creates a competitive advantage. Your ability to manage projects, lead aspects of the project management lifecycle, and address concerns with sponsors and impacted parties will be crucial to your success in this role. Job responsibilities Develop and maintain long-term client relationships to ensure satisfaction and retention, addressing issues and conducting annual reviews to identify risks and recommend solutions. Enhance the efficiency and resilience of the operating platform through innovative techniques, contributing to continuous service improvement. Establish productive relationships with internal stakeholders, using persuasion skills to achieve mutually beneficial outcomes. Collaborate with Technology and Business teams to implement new technology, leveraging data and tech literacy. Engage in project management activities, including planning, execution, and addressing concerns with sponsors and impacted parties. Solicit client input and feedback to determine service improvements, discuss trends/issues with internal partners, and influence product recommendations. Identify opportunities for digital tools to offer successful self-service solutions and participate in deal team meetings for new products and services. Required qualifications, capabilities, and skills Minimum of 3 years of client-facing work experience in a financial services environment. Demonstrated experience in managing client relationships and applying innovative techniques for process improvement. Proven ability to establish and maintain productive relationships with internal stakeholders. Experience in leveraging data and tech literacy to collaborate with internal teams. The ability to provide quantifiable reporting and present findings. Excellent verbal, written, interpersonal, presentation, negotiating, and organizational skills. Strategic thinking with the ability to adapt to change and demonstrated team-building skills. Preferred qualifications, capabilities, and skills Developing ability to mentor team members to enhance their skills and foster a collaborative service environment. Developing proficiency in strategic planning to align client services with organizational goals and client needs. Proven ability to build and maintain strong client relationships to support long-term business success. Developing experience learning new operating models, technologies, and industry trends.
    $36k-71k yearly est. Auto-Apply 60d+ ago
  • IT Technician - Full Time

    Casino and

    Technical support technician job in Chicago, IL

    Why Bally's: Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana. Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT). The Role: As an IT Technician, install and maintain computer systems and networks. You will also instruct users of the systems to ensure appropriate, efficient, and safe usage of the IT infrastructure. Responsibilities: • Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere • Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations • Set up workstations with computers and necessary peripheral devices • Check computer hardware to ensure proper and efficient functionality • Install and configure appropriate software and functions according to specifications • Develop and maintain local networks in ways that optimize performance • Ensure security and privacy of networks and computer systems • Provide orientation and guidance to users on how to operate new software and computer equipment • Organize and schedule upgrades and maintenance without deterring others from completing their work • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etcetera) • Maintain records and logs of repairs and fixes and maintenance schedule • Identify computer or network equipment shortages and place orders • Perform other duties as assigned Qualifications: • Must be 21 years of age or older • Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board • Must have a high school diploma or equivalent • Must have practical experience installing and maintaining systems • Must have excellent communication, and analytical • Must have open work availability to work nights, weekends, and holidays Casino Experience Preferred. What's in it for you: • Competitive Salary with annual performance reviews • Comprehensive health coverage plan that includes medical, dental, and vision • 401(K)/ Company Match • Access Perks and Childcare discounts • Target Salary Range: $21.50 - $25.75/hr Physical Demands & Work Environment: • Frequently required to lift up to a maximum of 30 pounds • Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead • The work environment contains bright lights, loud noise, and stressful situations.
    $21.5-25.8 hourly 60d+ ago
  • Information Technology

    Level 10, LLC 4.1company rating

    Technical support technician job in Hoffman Estates, IL

    Job DescriptionDescription: In agreement with our mission at Level 10 in creating authentic, engaging and long-term relationships, we would like to extend any candidate the opportunity to apply and engage in an a conversation around opportunities within our organization. If you are interested in speaking with us and applying for this department, please submit your application and resume. We will be in touch! Purpose: The Information Technology (IT) department serves as the backbone of our organization, providing essential technology services and support to enable the achievement of our business objectives. Our primary goal is to leverage technology to enhance efficiency, productivity, and innovation across all departments. Scope: The IT department is responsible for managing all aspects of technology infrastructure, systems, applications, and services within the organization. This includes network administration, hardware and software maintenance, cybersecurity, data management, IT support, and strategic planning for technology adoption and integration. Our IT department is made up of the following roles. IT Director, Automation Support Manager, Automation Support Analyst, Network Administrator, IT Analyst. Responsibilities: Infrastructure Management: Maintain and upgrade network infrastructure, servers, and other IT hardware to ensure optimal performance and reliability. Software Administration: Install, configure, and manage software applications and systems to support business operations and user needs. Cybersecurity: Implement robust security measures to protect against cyber threats, including data breaches, malware, and unauthorized access. Data Management: Ensure the integrity, availability, and confidentiality of organizational data through effective data storage, backup, and recovery procedures. IT Support: Provide technical support and assistance to end-users, troubleshooting hardware and software issues, and facilitating training to promote technology proficiency. Strategic Planning: Develop IT strategies and initiatives aligned with organizational goals, identifying opportunities for technology innovation and improvement. Requirements:
    $25k-33k yearly est. 10d ago

Learn more about technical support technician jobs

How much does a technical support technician earn in Hanover Park, IL?

The average technical support technician in Hanover Park, IL earns between $25,000 and $67,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.

Average technical support technician salary in Hanover Park, IL

$41,000
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