Technical support technician jobs in Holt, MI

Creative Programs & Systems (CPS) Brighton, MI (On-site) Full-Time | Mid-Advanced Level Creative Programs & Systems (CPS) is seeking an experienced IT Support Technician to join our team. The ideal candidate has prior experience working for a Managed Service Provider (MSP) and possesses strong knowledge of servers, networking, Microsoft 365, and general IT best practices. This position involves supporting multiple business clients across Michigan and the U.S., providing both remote and on-site technical assistance. Responsibilities: Provide Tier 1-3 technical support for workstations, servers, and network systems across client environments Troubleshoot and resolve issues with Active Directory, DNS, DHCP, Group Policy, and file/print services Manage Microsoft 365 environments, including Exchange, Teams, SharePoint, and user administration Perform network configuration and troubleshooting (firewalls, switches, routers, VPNs, VLANs) Deploy, monitor, and maintain backup and disaster recovery solutions Configure and maintain Windows Server environments (2012-2022) and virtual machines (Hyper-V, VMware) Implement security best practices, including patching, MFA, endpoint protection, and password management Monitor RMM tools for alerts, system performance, and automated maintenance tasks Document procedures, client configurations, and issue resolutions accurately in ticketing systems Provide occasional on-site support for client installations, upgrades, and troubleshooting Requirements: 3+ years of IT support experience, preferably in an MSP environment Strong understanding of Windows Server, networking fundamentals, and Microsoft 365 administration Familiarity with ConnectWise, N-able, or similar RMM and PSA tools preferred Ability to manage multiple client environments and prioritize support tickets efficiently Excellent problem-solving and communication skills Valid driver's license and reliable transportation for client visits Preferred Certifications: CompTIA A+, Network+, or Security+ Microsoft Certified: Modern Desktop Administrator or Azure Administrator Any other relevant vendor certifications (Cisco, VMware, etc.) Why Join CPS: CPS has supported businesses throughout Michigan and across the U.S. for over 30 years with professional IT services, computer consulting, and software development. We are a small, family-owned company that values integrity, learning, and teamwork. We offer competitive pay, professional growth opportunities, and a work environment built on respect and excellence. To Apply: Submit your resume and a brief cover letter detailing your IT support experience to **************.

Job Title : Telecom Technical Specialist I Contract: 12+ Months (with possible extension) We are seeking a Telecom Technical Specialist I responsible for executing, managing, and enhancing standard processes related to telecom design and delivery for electric substation facilities. This role requires clear communication with stakeholders to provide project visibility, process updates, and actionable information throughout telecom buildout lifecycles. The specialist will support engineering, construction, and field teams with telecom coordination, infrastructure evaluations, and cellular study analysis using applicable tools and standards. Key Responsibilities: Execute and improve telecom design and delivery processes for electric substation facilities. Communicate work processes, timelines, and project status updates to internal stakeholders in a clear and concise manner. Support project engineering, design teams, construction personnel, and field teams with telecom-related coordination. Conduct cellular study analysis and document findings using appropriate technical tools. Submit, track, and manage telecom service orders including new requests, changes, and disconnects. Ensure telecom installations and designs follow IEEE standards for high-voltage (HVD) substation communications. Track and maintain multiple project tasks, deliverables, and overall statuses. Identify and drive improvements in systems, workflows, and telecom delivery processes. Enforce established procedures, standards, and best practices across telecom operations. Provide strong customer service and communication to business partners and project stakeholders. Work independently with minimal supervision while maintaining accurate and timely updates. Collaborate effectively with engineers, project managers, IT teams, vendors, and construction personnel. Required Skills & Qualifications: Minimum 2 years of experience in telecom, networking, or a related technical discipline. Strong knowledge of networking, LAN, WAN, and telecom technologies. Experience submitting and tracking telecom service orders (new, change, disconnect). Understanding of IEEE standards related to high-voltage (HVD) substation communications. Proficiency with databases and Microsoft Office applications. Strong problem-solving, analytical, and critical thinking skills. Ability to balance technical requirements with business needs. Excellent communication and interpersonal skills. Highly self-motivated, proactive, and capable of working independently with minimal supervision. Strong organizational skills with the ability to manage multiple tasks and projects concurrently. Ability to work effectively in a team environment and interact with engineers, IT, project managers, and vendors.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desk side Support Representative Distributed Client Services Location: ANN ARBOR,MI 48108 Duration: 1 Year (with possible extension) Prior experience supporting Thomson Reuters customer strongly preferred. Mac OS support in enterprise environment strongly preferred. Knowledge of MS Windows 7, Mac OS, MS Office, MS Exchange and PC & Mac Hardware Intermediate to Expert end user of common office technology (MS Office, Web-based Applications, etc.), history of self-training on new applications as necessary Strong technical aptitude, troubleshooting and organizational skills Superior customer service orientation Experience working with multiple groups Excellent communication and interpersonal skills Qualifications share resume Additional Information If you are interested, Please contact Shubham ************ ***************************

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Duration: 4 Months • Provide exemplary client support and technical issue resolution via phone and email. • Provide exemplary client support and technical issue resolution via email as needed • Maintain strong knowledge on supported products • Meet performance objectives in call quality, customer satisfaction surveys, and call handling • Provide timely follow up on outstanding client issues • Effectively communicate and interact with staff assigned to assist in resolving client issues • Facilitate general web-based sessions to aid new customers in implementing CS software • Assist with Customer Service queues and Service Reception as needed • Strong call handling soft skills • Strong software and hardware troubleshooting skills • Ability to self manage and work as a contributing member of a team • Ability to stay motivated in a fast paced, high pressure environment • Strong research and problem solving skills • Ability to quickly learn and master technical or complex information Additional Job Requirements • 1 Year of customer service experience required • Associates or bachelor's degree a plus • Ability to work overtime with a varied schedule including evenings and weekends in our Ann Arbor, MI office is a must. Additional Information To schedule an interview, please contact; Rakhi Sharma ************

**Hybrid:** This position does not require an employee to be on-site full-time to perform most effectively. This position requires an employee to be on-site approximately 3 times per week. **The Role** The Vehicle Mechatronic Embedded Controls (VMEC) delivers customer-facing features using a disciplined approach to layered software architecture. The successful candidate is a recognized automotive technical expert who will lead the design, development, testing and implementation of embedded software in the Digital Key domain. The successful candidate will embody GM's core values and behaviors, champion change, bring strategic focus to systemic issues, demonstrate learning agility, deal with ambiguity, and push the envelope without accepting the status quo. We're seeking a highly motivated individual with negotiation skills critical to gain cross-functional alignment with key leaders in multi-disciplinary teams. This person would also lead & shape both engineering and strategic workstreams with cross functional stakeholders including mobile team, back-office team, phone partners, test team, et al. Additionally, the Technical Specialist wears many hats possessing a demonstrated ability to develop, coach and mentor team members, provide technical leadership in the Digital Key domain and be able to lead technical decisions with our Tier 1 supplier. **_What you will do_** + Influence, collaborate and build relationships with cross-functional teams to develop and execute the Digital Key roadmap + Engage with the Program, Product, Systems and Engineering teams to release robust Digital Key functionality across the GM portfolio on time and with high quality + Provide technical leadership & vision; generate technical innovations + Cultivate a collaborative and high-performing environment across organizational barriers, within GM and with suppliers + Provide input & guidance as it relates to work priorities for the immediate GM/supplier engineering team + Develop software designs that interact safely and efficiently in a complex environment; analyze and peer review software solutions + Plan and negotiate software release schedule and content + Support agile principles and practices, identifying and eliminating impediments + Champion early adoption of new tools and processes + Develop, coach and mentor team members **_Required Skills and Experience_** + Bachelor's degree in Engineering + 4+ years of Digital Key experience + 8+ years of embedded software development experience in automotive industry + Strong knowledge of programming languages such as C, C++, Python + In-depth knowledge of requirements engineering process (FMEA, Preliminary Hazard Analyses, Model Based System Engineering) + Experience with automotive software standards, test methods/procedures and build processes (test-driven development and behavior-driven development (TDD and BDD)) + Experience with software configuration management processes and tools (eg: GIT Ecosystem, Jira) + Experience with Vehicle Electrical Architecture's standards (i.e. ISO 14229, Cybersecurity, Ethernet, CAN) + Development or testing experience on SIL/HIL or other virtual environments + Knowledge of controls theory and the software development process + Excellent analytical ability and demonstrated technical leadership & competency + Excellent leadership and interpersonal skills to work effectively in a geographically dispersed team + Excellent time management, oral and written communication skills + Demonstrated ability to manage multiple projects autonomously and with high accountability for results + Experience with Lean/Agile principles **_Preferred Skills and Experience_** + Current or previous work experience at General Motors, automotive supplier + Master's degree in Engineering, Computer Science, Math, or Physics. + Experience with vehicle development process and program execution milestones & deliverables + Experience with vehicle electrical systems, cybersecurity (secure messaging, secure boot, secure debugging) + Experience with relevant tools (e.g.: Matlab, Simulink, Vector, Intrepid, Rhapsody, Gears, Doors, ADO, RTC, etc.) **\#LI-EL1** GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. The selected candidate will be required to travel This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. **Benefits Overview** From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* . **Non-Discrimination and Equal Employment Opportunities (U.S.)** General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* . **Accommodations** General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations (******************************************** We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest. The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. O ur company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more. Job Description Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. •Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Performs basic operation, monitoring, installation, trouble shooting, relocations, or maintenance of communications equipment. Identifies and resolves basic communications problems. Prepares or assists in the preparation of service record documentation. Shows awareness of standards and regulatory requirements related to assigned tasks. •Assists in monitoring and providing assistance on the use and interface of systems, subsystems, and software applications. May be responsible for accessing data from and transferring data to various local, state, or federal databases. May assist in the review and recommendation of the procurement and inventory of information resources hardware or software. May write and update personal computer and mainframe application programs. Experience in automated data processing systems. Knowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures. Skill in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems. Ability to operate information technology systems, to communicate effectively, and to train others. • Qualifications Provides assistance in the design, development, and maintenance of various system applications. Provides technical assistance and support for applications and hardware problems. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on system efficiency and utilization. May be responsible for accessing data from and transferring data to various local, state, or federal databases. Additional Information All your information will be kept confidential according to EEO guidelines.

Pyrovio Consulting is a leading provider of comprehensive solutions in the realm of project management and enterprise software implementation. We specialize in assisting large-scale capital clients in optimizing their operations. Our team of dedicated professionals is committed to delivering innovative and tailored solutions that drive efficiency, productivity, scalability, and success for our clients. Our clients include Fortune 500 companies as well as multinational companies in all sectors: private, public, and government. We have performed engagements in the US and other countries. Job Summary: The Technical Specialist - EcoSys is responsible for the implementation, configuration, and ongoing support of the EcoSys software platform. This role involves working closely with clients to understand their requirements, develop custom solutions, and ensure the platform operates efficiently. The specialist will also provide training, troubleshoot issues, and contribute to continuous improvement initiatives. Key Responsibilities: Setup and configure the EcoSys platform for clients. Customize Ecosys modules to meet client specifications and business requirements. Integrate EcoSys with other enterprise systems and data sources. Develop custom reports, dashboards, and data visualizations using EcoSys tools. Write and optimize scripts and queries to enhance the functionality of the EcoSys platform. Conduct testing (system testing, integration testing, user acceptance testing, etc.) and data migration prior to launch. Provide technical support to end-users and administrators. Troubleshoot and resolve technical issues related to the EcoSys platform. Create and maintain user manuals, technical documentation, and training materials. Conduct training sessions for end-users and administrators to ensure effective use of the EcoSys platform. Manage project timelines, deliverables, and resources for EcoSys implementations. Collaborate with cross-functional teams to ensure successful project outcomes. Plan and execute system upgrades, patches, and maintenance activities. Ensure the EcoSys platform is up-to-date, secure, and running smoothly. Identify opportunities for process improvements and system enhancements. Stay current with the latest features and updates of the Ecosys platform and related technologies. Qualifications: Bachelor's degree in Computer Science information technology, or a related field. 4 years of experience with the Ecosys software. Strong understanding of project management principles and methodologies. Proficiency in scripting languages (e.g., SQL, JavaScript) and data integration tools. Experience with report writing and dashboard creation. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to work effectively with clients and team members. Ability to manage multiple projects and priorities in a fast-paced environment. Location: Remote Benefits: Competitive salary Comprehensive benefits package Professional development opportunities Collaborative and supportive work environment How to Apply: Please submit your resume and cover letter detailing your relevant experience and qualifications.

Starting Pay: $30.1808 Hourly ($62,776) Step A: $32.6096 Hourly ($67,828) Step B: $33.7048 Hourly ($70,106) Step C: $34.8409 Hourly ($72,469) Step D: $36.0125 Hourly ($74,906) MINIMUM QUALIFICATIONS (Must meet at least one each of A and B): A. At least one of the following: Sixty (60) semester hours with at least twenty (20) semester hours in the field of computer science, information sciences or a related field -AND-three (3) years' current IT work experience supporting specific systems currently in use; * OR- Five (5) years current IT work experience supporting specific systems currently in use; * AND- B. Obtain Comptia A+ certification within 6 months of employment. SPECIAL REQUIREMENTS: Certifications and other job-related trainings will be required and will change from time to time as determined by the CIO. Must be available to respond 24\/7 to address systems issues on an as needed basis when required. PHYSICAL REQUIREMENTS: Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations. JOB SUMMARY: Performs technical tasks that encompass the installation, administration, maintenance, documentation and optimization of technology devices and software for users and departments; ensures the physical security, integrity, and safety of all technology solutions; performs the installation, monitoring, maintenance, support and optimization of all hardware, software and communication links; works under the supervision of the Chief Information Officer or designated staff member. ESSENTIAL JOB DUTIES AND FUNCTIONS: * Answers Help Desk line and interfaces with County IT consumers. * Receive, review, research and resolve all assigned incidents and service requests. * Ensure all incident and service request documentation is created, updated and complete. * Configures, documents, deploys and maintains end user computing devices and peripherals including the installation and support of department level application software. * Supports security solutions and ensures security policy compliance for all supported systems. * Responsible to create, document, test and maintain department specific installation packages and instructions for assigned department applications. * Monitor the operation and performance of department specific equipment and applications including the investigation and resolution of issues. * Ensure the thorough investigation and documentation of all issues that require escalation. * Provide documentation and training for department personnel, customers, vendors, management, and others as necessary. * Communicate consistently and effectively with supervision and ensure awareness of status, problems and issues. * Attend training (computer based, seminars, conferences, trade shows, or other ongoing education) to improve skill levels and achieve certifications as required, to maintain currency with new and emerging technologies and trends in IT. * Follow all County and department policies and procedures. Please see the attached job description for more details.","

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

• Answer questions and/or resolve computer problems for users in person, or traveling users working offsite at a remote location. • Provide assistance and guidance concerning the use of computer hardware and software, including printing, software installation, e-mail, and operating systems. • Provide hardware and software acquisition recommendations, including helping users assess needs and providing justification for equipment and/or services. • Install, configure, and provide ongoing support for the divisional Local Area Network (LAN). • Maintain computer inventory. • Work with yearly IT budgets. • Monitor/maintain/support local networks to ensure availability to all users. • Will work with senior level network support personal and client server specialists when implementing new corporate rollouts of Hardware/Software. • Will work with Intermec/Motorola bar code scanners, printers and related shipping systems. • Some after hours/weekend work possible. Additional duties include: • Maintaining a Avaya phone system. This will include new user setup. • Provide limited support with the corporate ERP system (M2K/SAP). • Additional IT related tasks as requested by Management. To learn more about Multimatic, check out our youtube channel - ********************************** OjJIh3t90 If you are interested in this position, apply by sending us your cover letter and resume. We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted. As part of our commitment to ensuring our employment practices are fair, accessible, and inclusive of persons with disabilities, recruitment-related accommodations for disabilities, are available upon request throughout the recruitment and assessment process for applicants with disabilities.

* Answer questions and/or resolve computer problems for users in person, or traveling users working offsite at a remote location. * Provide assistance and guidance concerning the use of computer hardware and software, including printing, software installation, e-mail, and operating systems. * Provide hardware and software acquisition recommendations, including helping users assess needs and providing justification for equipment and/or services. * Install, configure, and provide ongoing support for the divisional Local Area Network (LAN). * Maintain computer inventory. * Work with yearly IT budgets. * Monitor/maintain/support local networks to ensure availability to all users. * Will work with senior level network support personal and client server specialists when implementing new corporate rollouts of Hardware/Software. * Will work with Intermec/Motorola bar code scanners, printers and related shipping systems. * Some after hours/weekend work possible. Additional duties include: * Maintaining a Avaya phone system. This will include new user setup. * Provide limited support with the corporate ERP system (M2K/SAP). * Additional IT related tasks as requested by Management. To learn more about Multimatic, check out our youtube channel - ********************************** OjJIh3t90 If you are interested in this position, apply by sending us your cover letter and resume. We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted. As part of our commitment to ensuring our employment practices are fair, accessible, and inclusive of persons with disabilities, recruitment-related accommodations for disabilities, are available upon request throughout the recruitment and assessment process for applicants with disabilities.

Job Description Starting wage up to: $18/hr. with experience ???? Food Lovers Unite! ???? Busch's is HIRING and we want you! ???????? Love food, fun, and fabulous people? Join our family-owned Michigan team and cook up a career full of flavor! What's in store? ???? Flexible schedules ???? Employee discounts ???? 401K with company match ???? Tuition reimbursement ???? Daily Pay available Ready to spice up your job and grow with us? Apply now and let's create the perfect ???? pear together! ???????????????? Specific Accountabilities: · Responsible for the production of prepared foods items, including executing menus, hot food programs and producing sauces. · Ensure that all food and products are consistently prepared and served according to the Busch's recipes, portioning, cooking and serving standards. · Execute programs and procedures designed to promote deli hot case and hot food bar sales. · Assist in reducing store shrink by using fresh/distressed perishable items in preparation. · Rotate and cull product to ensure freshness and reduce shrink. · Prep for and prepare HMR items and reutilization recipes. Evaluate and fix merchandising of HMR platters throughout shift. · Identify and produce food production needs as directed by Deli/Bakery Manager. · Assist with hot food preparation for catering orders. · Clean and sanitize department including equipment, work/service areas, containers and utensils. · Follow and record Busch's utilization standards. · Maintain time and temperature food safety standards. · Assist with store food demonstrations as needed. · Represent our brand at outside company food events. · Stay current on food trends and new items relevant to department and building sales. · Contribute to organizational effectiveness by offering information and suggestions. · Execute with operational integrity by anticipating problems, taking preventative measures, and adapting to changes that improve our operations or guest experience. · Consistently follow Busch's policies and procedures. · Share our passion for our products by being familiar with our products and services and actively seeking and sharing that information. Requirements: · Minimum 3 years cooking experience. · Food safety certification or willingness to be certified. · This role typically works between the hours of 6:00 am - 7:00 pm any day Monday through Sunday. Other hours may be required as business dictates. · Proficient merchandising skills to ensure fresh and appealing displays in ‘ready to eat' areas. · Proficient culinary skills to follow recipes, sauté, work with knives, create appealing product and determine product quality. · Proficient organization and planning skills, especially to manage multiple deadlines and projects. · Proficient cleaning abilities to meet sanitation and visual standards. · Proficient communication skills, including written, verbal and listening skills. · Proficient computer skills in excel, word and email. Able to learn and use a variety of proprietary applications and technology.

Title: FT Technical Specialist - Microsoft Technology Support Technician This Posting is Open Until Filled The date after which applications are not guaranteed review is: 12/3/2025 Hours Per Week: 40 Hours Compensation Type: Hourly Salary New Hire Starting Pay: $20.49 - $22.72 Employee Classification: FT Support Staff- Union Level: FT Support-5 Division: Information Technology Services - 60000 Department: Infrastructure Support Services - 60120 Campus Location: LCC Downtown Campus Position Type: Regular/Continuing Bargaining Unit: ASP To view the applicable labor contract, visit the Labor Relations web site. For information about the benefits offered, please visit the Benefits web site. Job Summary: Responsible for installation, support, maintenance and monitoring of all LCC owned Microsoft (MS) Windows technology including desktop computers, laptops, tablets, hardware, software, and other peripherals. Facilitate technology meetings with faculty and program areas campus-wide to determine the technology needs in MS Windows computer classrooms. Responsible for Windows image development and troubleshooting. Lead PT technicians (PS9974, PS9950) and student technicians (SSITCT2) Regular on campus presence is expected for all LCC employment. Any flexible work schedules and/or hybrid work schedules approved by the College are subject to change based on the needs of the LCC community. Final candidates will be subject to a criminal background check as part of the employment process. Required Qualifications: Associate's Degree in a computer related discipline or an equivalent combination of experience and technical/computer education. Demonstrated experience in computer technical support with progressive increases in responsibilities. Demonstrated customer service experience. Preferred Qualifications: Three years' experience in computer technical support with progressive increases in responsibilities. Leadership experience. One year of customer service experience. Lansing Community College prohibits sex discrimination in any educational program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at lcc.edu/consumer-information/equal.html.

POS IT Support Specialist Business Machines Company is looking for a dedicated IT Support Specialist to assist customers with their Point of Sale systems. The ideal candidate will not only have a strong interest in technology and problem-solving but will also embody our core values. We seek individuals who take initiative, embrace continuous learning, and are committed to delivering exceptional service. If you align with our values and are eager to make a meaningful impact, we encourage you to apply! Our Core Values Do What's Right, Always Integrity, honesty, and genuine care for people drive every decision. "Whenever we have an opportunity, let us work for the good of all" - Galatians 6:10 Serve Others with Purpose Deliver value by working together, intentionally using our gifts to serve and share knowledge. "Serve one another with whatever gift each of you has received." - 1 Peter 4:10 Own It, Solve It Take responsibility, figure things out, and deliver solutions that work. Have a drive to complete tasks and understand your capabilities. "Let us love, not in word or speech, but in truth and action." - 1 John 3:18 Relentless Improvement Every day is an opportunity to get better, smarter, and stronger. We seek individuals who want to better themselves and continuously grow in their role. "Do not be conformed to this age, but be transformed by the renewing of the mind." - Romans 12:2 No Drama, Just Results Focus on execution, respect, and real impact. Work well within a team and prioritize customer needs. "Do not let any unwholesome talk come out of your mouths, but only what is helpful for building others up according to their need." - Ephesians 4:29 A Day in the Life of an IT Support Specialist Your day begins by reviewing open tickets and checking for any overnight requests that need follow-up. Incoming customer calls are first handled by our dedicated dispatcher, who logs issues and creates support tickets. Based on priority, tickets are either placed in the queue for a callback or escalated for immediate resolution. As new tickets are assigned throughout the day, you will assist customers with troubleshooting technical issues, optimizing system functionality, and providing training. Common support tasks include working with receipt printers, tagging machines, handheld devices, POS registers, touch screens, and credit card readers. Additionally, you will help customers with software-related needs, such as creating sale batches, running reports, resetting passwords, and configuring new items. Beyond issue resolution, you will continuously expand your knowledge of the POS software, its features, and best practices for setup and implementation. Understanding our customers' businesses allows you to provide tailored solutions that improve their operations. Scheduled software upgrades and implementations are performed after hours to minimize disruption to businesses. Collaboration is key in this role, as you will work closely with colleagues and escalate complex issues to developers when necessary. You will document the details of customer interactions, troubleshooting steps, and solutions to ensure efficient follow-ups and improve our internal knowledge base. Your regular schedule runs from Monday through Friday, 8:00 AM - 5:00 PM, with a one-hour lunch break. While most support work occurs during these hours, you will also participate in a rotating on-call schedule (approximately 13 weeks per year) and assist with scheduled after-hours upgrades when needed. At the end of the day, you will review unresolved tickets, ensure customers are updated on their inquiries, and document any new solutions. Your ability to stay organized, prioritize tasks, and deliver high-quality support is essential to success in this role. Compensation & Benefits We believe in rewarding our employees for their hard work and dedication. As an IT Support Specialist at Business Machines Company, you will enjoy: Competitive compensation ranging from $16.30 - $25.19/hr, depending on experience. A company-provided cell phone and laptop. Medical and dental coverage with 85% of individual premiums and 65% of family premiums covered. Short-term and long-term disability insurance. Paid holidays (New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, Christmas Day) Start accumulating 2 Weeks Paid Time Off (Includes Sick Time) A 401K retirement plan with a 3% company match (1-year waiting period). Participation in an Ownership Thinking incentive program, including 20% profit sharing. Our team culture fosters support, collaboration, and professional growth. If you're looking for a company that values your contributions and invests in your success, we encourage you to apply! Job Qualifications Desired Skills & Competencies: Strong analytical and problem-solving abilities with a passion for understanding and troubleshooting technology. Effective communication and interpersonal skills to collaborate with team members and assist customers effectively. A proactive and self-motivated approach to work, with the ability to adapt to new challenges and complete tasks efficiently. A commitment to ongoing learning and professional development, striving to improve every day. Strong organizational skills and the ability to prioritize tasks in a fast-paced environment, delivering real impact. Preferred Qualifications: Prior experience in a help desk or IT support role. Exposure to troubleshooting hardware and software issues. Familiarity with networking principles, databases, and Microsoft Excel. Background in the Grocery, Pet, Thrift, Liquor, or Meat Market industries. Certifications such as A+, Network+, experience with Progress OpenEdge, or Google IT Certification (preferred but not required). Education & Additional Requirements: Associate's degree, technical school graduate, or high school diploma. Ability to work overtime as needed. Valid driver's license with a clean driving record. If you are a detail-oriented, customer-focused professional with a passion for problem-solving and technology, and if our core values resonate with you, we encourage you to apply and join our team!

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description: Works within the Office of the CTO to provide oversight, direction and guidance/consultation for IT projects from project request submission through project close-out and post-implementation review. As a liaison, works with project teams, agency partners, clients, etc. to ensure project are receiving the appropriate level of executive support and direction. Ensures issues are evaluated and resolved, escalates risk and directs corrective actions in any area where performance falls below objectives. Ensure projects/programs have adequate executive support and strives to enable the success of the projects/programs. Verifies and validates project status reports and communicates key items to IT leadership. Reviews and contributes to project documentation including project initiation documents such as the project charter, budget, schedule, cost benefit analysis, etc. throughout the project lifecycle until the end of the project including the project closeout report. Recommends approval of documents to the appropriate sponsors and executive oversight committees. Attends project review and steering committee meetings for all projects for which he or she is governance liaison. Initial consulting focus will be centered on data center migration optimization and hybrid cloud architecture with supporting operational process development Acts in a consulting role, supporting the Office of the CTO. Attends meetings with or on behalf of the CTO and manages action items and issues logs that require attention. Takes on small work requests and tasks for the Office of the CTO. Creates progress dashboards and metrics as part of an overall governance support role. Recommends process improvements and efficiency steps to overall benefit the department. Assist in the preparation of reports and materials for regularly scheduled project and program portfolio reviews with IT leadership. Qualifications LOCAL preferred first Additional Information Best Regards Alka Bhatia

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support

Job Requirements Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards Conceives and provides advice and guidance to colleagues regarding incidents Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance searches for improvement opportunities Identify, log and resolve technical problems with software applications or network systems Identifies improvement areas that can be documented Identify potential changes and system improvements and present to leadership for consideration and implementation Ensure that work is carried out within agreed service levels and in accordance with department guidelines Helps to define and add input that will help with the creation, maintenance, and distribution of reports to leadership Identify improvements and add to client databases with up to date solutions and clear record of activities Identify, explain and document technical issues in a clear way to clients Use call logging system to accurately record telephone requests Create and offer suggested updates to Knowledge Management tool Communicate with operations leadership, identify solutions to ensure issues are addressed appropriately Elevated knowledge of Microsoft desktop operating systems and desktop software Qualifications Minimum of 1-4 years' experience as a Desktop Support Engineer Elevated analytical and troubleshooting skills Elevated verbal, written, communication skills with the ability to communicate technical data to a wide variety of audiences Self-starter and possess level of professionalism that meets our internal and client expectations Ability to perform in a fast-paced, changing environment with multiple deadline-oriented projects Elevated experience with Windows 10 OS Elevated experience using ITSM ticketing tool Elevated customer service experience in face-to-face, telephone or electronic interaction with clients Elevated language and Communications Skills Demonstrates elevated problem-Solving techniques Strong customer service orientation Solid understanding of computer support and troubleshooting Demonstrated ability to work in a team-oriented, collaborative environment Demonstrated ability to seek solutions to problems using one's own resources Preferred: Experience with supporting environments that include infrastructure elements such as LAN, WAN, WAP, Hosting Solid understanding of ITIL concepts Experience working with PC deployments in small to midsize client community and assisting in leading effort Experience with deploying and supporting network printers Demonstrated ability to provide guidance and assist other Desktop Administrators Bachelor's degree in computer science, Computer Engineering, Information Technology, Mathematics or related degree A combination of education, experience and training may be considered in lieu of a formal degree A+, MCSE certification