Technical support technician jobs in Kent, OH

We're looking to add a Technology Support Professional to our growing team. Responsibilities • Provide world-class service to our customers via phone, email, and chat for hardware and software products. • Develop and improve your knowledge of our products and related technologies, including networking, authentication, hosted applications, and database. • Possible travel to customer sites for site surveys and implementations. • Special projects related to product support. We'd like to speak with you if you have: • Experience in a technical support or IT management role. • A "whatever it takes" attitude about customer service. • The desire to work someplace special, with talented and motivated colleagues. • Experience with cloud management or Microsoft Azure A great place to work • We're a small company where you can really make a difference • Great co-workers • Advancement opportunity • World class benefits • Unsurpassed medical, dental, and vision coverage • 401(k) program with match About TimeKeeping Systems Why is the average employee tenure at Guard1 over ten years? It's because we give our team a great place to work, a great group of colleagues to work with, and a great product that they can believe in. Our company goals are simple - taking care of our customers, taking care of our employees, and earning a profit - in that order. We believe in giving our team members the trust and resources they need to succeed. One way we take care of our people is a great benefit program, with healthcare, dental, vision, disability, and 401(k) with match. We are the leader in our industry and we are investing in growth. We are a small passionate company, where everyone makes a difference, every day. This is an opportunity for an exceptional individual to join our team. If you have the superior talent and skills we're looking for, we want to speak with you!

Akkodis has an exciting job opportunity with a client looking to add a skilled IT Site Support Analyst job to help with troubleshooting and resolving user issues surrounding Windows 10, Office 365, Printer & PC, and other software & hardware related issues. We are looking for someone with good communication & customer service skills as well as a strong ability to troubleshoot and resolve technical issues in-person. In addition to supporting end-users, you will also help with project work to help set up new employee work stations, re-image laptop & desktop computers and more. The person we are seeking must have reliable transportation to get to and from the facility. There will be a requirement to support multiple facilities in the Cleveland area. This is a long-term contract opportunity fully on-site based out of Cleveland, Ohio. Target compensation for the role is $25.00 - $30.00 per hour, potentially more for the right person. Job Responsibilities for the IT Site Support Analyst Job: You will support a wide range of issues from network connectivity, printer & PC issues, A-D, re-image desktop and laptops and set up new machines. Provide a combination of help desk and desktop support in an in-person environment. Configure PC's for new employees, troubleshoot existing machines. Job Qualifications for the IT Site Support Analyst Job: Associates degree in computer information systems or related field; or 3-5 years equivalent work experience and or an equivalent combination of education, training, and experience in the following: Experience with Microsoft desktop and web administrator consoles operating systems and Microsoft based desktop applications. Strong working knowledge of a range of desktop diagnostic and troubleshooting utilities and practices. Employment Type: Long-term contract Compensation Range: $25.00 - $30.00 per hour + benefits Location: On-site, Cleveland, Ohio area If you are interested in this IT Site Support Analyst role please click APPLY NOW. For other opportunities available at Akkodis go to **************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client . To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit **********************************************

We're seeking a jack-of-all-trades Service Desk Analyst who is interested in a contract to hire opportunity with our client in Shaker Heights. This will be working onsite M-F. The Hiring Team is targeting someone who is passionate about solving problems, eager to learn, and ready to get hands-on with a wide range of technologies. This role is perfect for someone who enjoys variety in their day-to-day work and takes pride in being the go-to person for all things tech. Required Skills & Experience Technical Troubleshooting: Strong ability to diagnose and resolve hardware, software, and network issues across various platforms (Windows, mac OS, mobile devices). Hands-On Mentality: Willingness to physically set up, configure, and repair devices and peripherals as needed. Versatility: A true jack-of-all-trades-comfortable switching between tasks, tools, and technologies. Customer Service Orientation: Excellent communication skills and a helpful attitude when supporting end users. Adaptability: Ability to learn quickly and handle unfamiliar systems or challenges with confidence. Time Management: Capable of prioritizing tasks and managing multiple support requests efficiently. Documentation Skills: Able to clearly document issues, solutions, and procedures for future reference. Team Collaboration: Works well with others, shares knowledge, and supports team goals.

• 3rd shift: Mon-Thurs, 8p~6a (4 10-hour shifts) - fully on-site, Uniontown, OH • $21hr W2 • 18 month contract • Support an infrastructure upgrade project they have for the next two years. The ideal candidate will have previous experience in IT Help Desk and Tech Support along with Call Center experience. The role involves pre and post validation of IT equipment for a switch upgrade project over 4300 locations nationwide. Close attention to detail, strong communication, and strong documentation experience is required

Eckinger Construction Company, Inc. Canton, Ohio | Full-Time Eckinger Construction is creating a new hybrid role for a Full-Stack .NET Developer who will also support IT systems and managed services across our family of companies. This position is approximately 60-75% software development and 25-40% IT support & systems administration. Our internal applications use .NET, SQL, and DevExpress components, and integrate extensively with external platforms-especially QuickBooks Online (QBO) via REST APIs. This role will help modernize and expand our software ecosystem, support our IT infrastructure, and contribute to future strategic initiatives including AI-driven enhancements to internal tools and workflows. Key Responsibilities Full-Stack Development (60-75%) Develop and maintain .NET / C# applications using DevExpress UI controls, reporting tools, and components. Build and refine REST API integrations, with emphasis on QuickBooks Online (push/pull data, OAuth 2.0). Design and optimize SQL database structures, stored procedures, ETL logic, and data flows. Create automations, workflow tools, dashboards, and integrations that improve operational efficiency. Participate in the architectural design of future enhancements, including AI-assisted features. Maintain source control practices and deployment workflows. Document code, integrations, database models, and business logic. IT Managed Services & Microsoft 365 Support (25-40%) Provide Tier 1-2 IT support across all operating companies. Support and maintain Microsoft OneDrive and SharePoint. Support Microsoft 365, Windows devices, VPN, printers, and networking basics. Assist with security, account management, and hardware lifecycle. Coordinate with managed service providers for escalated issues. Maintain IT documentation and device inventories. Required Qualifications 3+ years of full-stack .NET development (C#, ASP.NET, MVC, REST APIs). Strong experience with DevExpress components. Advanced SQL experience including stored procedures, indexing, and optimization. Experience integrating with cloud-based APIs, ideally QuickBooks Online API. Knowledge of REST, JSON, OAuth 2.0 authentication. Experience administering Microsoft OneDrive and SharePoint. Familiarity with Microsoft 365 and general IT support. Preferred Qualifications Hands-on QuickBooks Online API experience. Power BI dashboard/report development. Familiarity with AI/ML concepts, LLM integrations, or modern AI tooling. Experience with Azure SQL, Azure Functions, or Azure DevOps. Background with construction, job-costing, or manufacturing systems. Ideal Candidate Traits Enjoys both development and IT support responsibilities. Strong problem-solving and communication skills. Comfortable supporting non-technical users across several companies. Excited about future AI-enhanced software initiatives. Compensation & Benefits Competitive salary. Health, dental, vision insurance. Retirement plan with company match. Paid time off and holidays. Professional development and training support.

The Network Systems Administrator is responsible for the management, maintenance, and optimization of the organization's IT infrastructure, including networks, servers, and related systems. This role ensures reliable connectivity, security, and performance while supporting operational goals and ongoing IT projects. What We Offer Compensation based on experience. Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Lunch is provided DAILY. Professional Development Paid Training Responsibilities Network Management: Administer, configure, and maintain network systems, including routers, switches, firewalls, VPNs, and wireless infrastructure to ensure secure and optimal performance. Systems Administration: Manage servers (Windows/Linux), storage solutions, and cloud-based platforms, ensuring uptime, availability, and system health. Monitoring & Troubleshooting: Proactively monitor network and system performance, identify issues, and resolve outages or performance bottlenecks. Security Compliance: Implement and maintain network security policies, perform vulnerability assessments, and manage updates/patches to ensure compliance with organizational and industry standards. Backup & Recovery: Design, execute, and maintain data backup, recovery, and disaster recovery strategies. Project Implementation: Assist in planning and executing IT infrastructure upgrades, expansions, and migrations (e.g., wireless deployments, hardware refreshes, virtualization projects). Documentation & Reporting: Maintain detailed system documentation, network diagrams, and standard operating procedures (SOPs). Provide regular reports on system and network performance. User Support: Provide technical support to end-users, troubleshoot network/system issues, and ensure smooth IT operations across departments. Knowledge & Experience Required 3-5 years of experience in network/system administration, including hands-on experience with network devices, virtualization, cloud platforms, and security tools. Skills: Proficiency in managing Cisco, Sophos, Dell, PaloAlto, Arista, Juniper or similar network hardware. Experience with virtualization (VMware, Hyper-V) and cloud platforms (Azure, AWS). Strong understanding of network protocols, firewalls, and security best practices. Excellent problem-solving, communication, and project management skills. Preferred Skills: Familiarity with monitoring tools (e.g., PRTG, Auvik, Solarwinds). Experience with scripting (PowerShell, Python) for automation. Knowledge of IT governance frameworks (ITIL) and disaster recovery planning. Education & Certifications Desired Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Certifications: Relevant certifications such as CCNA, Network+, MCSE, or Azure Administrator preferred. Personal Attributes Desired Self-Development Collaborates Cultivate Innovation Detail Orientation Instills Trust Decision Quality Information Management Skills Values Diversity Nimble Learning Job-Specific Knowledge Customer Focus Optimize Work Processes Ensures Accountability Work Conditions Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components. Physically able to participate in training sessions, presentations, and meetings. Some travel may be required. On-Site/Remote from home mixture would be considered, ministry-based office location Barberton Ohio About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills

IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh. Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner. Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices. Troubleshooting hardware devices(keyboards/mouse) Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training. Additional Information All your information will be kept confidential according to EEO guidelines.

Service Technicians are the heart of our industry. Our technicians work in a safety-first type of environment and don't mind heights or working on mechanical parts. Service Technicians are responsible for performing field maintenance, routine inspections, preventative, and complex repairs requiring strong electrical and mechanical troubleshooting background. Why Work for Crane 1 Pay: $25-$45/hr Time and a half for any work on Saturday Double time pay for any work on Sunday Company Truck, cell phone, boot program, PPE provided Rapid Quote (Bonus Incentive Program) Benefits Day 1: Medical, Dental, & Vision Advancement: Training program into Sales or Management Referral Bonuses up to $2500 Employee-centric: 401K match program, vacation 80 hours year 1 / PTO, tuition reimbursement Service Technician Role & Responsibilities Perform maintenance, inspection, and repairs on overhead cranes within the allowed hours without compromising safety or quality. Perform spot checks to ensure the highest level of quality & workmanship. Working knowledge: electromechanical troubleshooting (480V, 3-phase motor control, VFD, AC/DC). Working at heights & some heavy lifting. Document findings and make consultative recommendations regarding the repair and safety-related concerns to the customer for the inspected equipment. Provide proper checklists and required forms and with customer signatures for all inspection or service-related documentation. Other duties as assigned. Service Technician Required Skills and Experience KNOWLEDGE: A minimum of (2) years of manufacturing/industrial electrical /mechanical experience. SKILLS: Thorough knowledge of electrical theory for power and controls. Thorough knowledge of the mechanical systems of cranes/hoists. Thorough knowledge of simple structural elements Understanding of the OSHA/ANSI standard (is required) The position requires 8 to 12-hour shift work, which can include Saturdays and Sundays. Ensure we maintain a professional, safe, productive, and compliant work environment. ABILITY: A passion for providing top-notch customer service to our customers. Valid driver's license and ability to meet our driving requirements. Occasional varied overtime as required by the customer and be available for “on-call” as part of the site requirements. Equal Employment Opportunity (EEO) Statement Crane 1 Services is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. We believe in fostering a supportive environment where every employee is valued and given the opportunity to succeed.

Job Summary The IT Support Specialist is responsible for providing technical assistance and support to end-users for hardware, software, and network-related issues. This role ensures smooth operation of IT systems by troubleshooting problems, performing installations, and delivering user training when needed. Key Responsibilities Respond to helpdesk tickets, phone calls, and emails to resolve technical issues promptly. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Set up user accounts, permissions, and access controls in accordance with company policies. Troubleshoot and resolve issues related to operating systems, applications, and connectivity. Assist with onboarding new employees by preparing devices and providing basic IT orientation. Maintain accurate documentation of support requests, resolutions, and system configurations. Monitor system performance and escalate complex issues to senior IT staff when necessary. Ensure compliance with IT security standards and company policies. Other duties as assigned Continuous Improvement Responsibilities Identify recurring technical issues and propose solutions to reduce future incidents. Analyze support processes and recommend improvements to enhance efficiency and user experience. Document and update troubleshooting procedures to reflect best practices and lessons learned. Collaborate with team members to implement automation or tools that streamline support tasks. Stay informed about emerging technologies and suggest upgrades or process changes that align with organizational goals. Participate in regular reviews of IT systems and workflows to ensure continuous optimization. Education and Experience Associate's or Bachelor's degree in Information Technology or a related field OR 1-3 years of experience in IT support, helpdesk, or technical support roles OR An equivalent combination of education and experience. Preferred Skills and Attributes Strong troubleshooting and problem-solving skills. Knowledge of Windows/Mac OS, Microsoft Office Suite, and common business applications. Familiarity with networking basics (TCP/IP, DNS, VPN). Excellent communication and customer service skills. Preferred Certifications CompTIA A+ CompTIA Network+ Microsoft Certified: Modern Desktop Administrator Physical Demands Sitting for extended periods while working at a computer. Standing and walking intermittently throughout the day. Navigating industrial environments, which may include noise, dust, or temperature variations Wearing PPE (Personal Protective Equipment) such as safety glasses or steel-toe shoes when required. Escorting candidates or visitors through the facility. Lifting requirements up to 10 lbs. frequently and up to 25 lbs. occasionally.

Job Description SUMMARY OF JOB: The Technical Support Analyst is responsible for providing 1st level support and coordination of incident resolution on behalf of the IT department. The Analyst will also conduct field visits to business locations for onsite troubleshooting and installation or replacement of equipment. The Analyst will report to the Help Desk Manager. DUTIES & RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: Troubleshoot and resolve IT issues via phone, email and in-person channels for desktop pcs, laptops, mobile devices, software applications, network and peripheral equipment. Ensure all incidents are resolved against service level agreements including logging and tracking of support requests Partner with internal IT teams and vendors to resolve incidents Proactively learn and train peers on new products, services and technical solutions within organization Build and maintain knowledge base for support and incident management Configure new PCs using an SCCM imaging process and deploy to business locations. Participate in a weekly on-call rotation for after-hours support KNOWLEDGE, SKILLS & ABILITIES REQUIRED: 1-3 years of experience working in a Help Desk or Service Desk role Associates or Bachelor degree in Information Technology or a related field preferred Basic operating system (desktop/OS), networking and applications experience including familiarity with Microsoft platforms (Windows 11, Server 2008 or higher, Active Directory, etc.), mobile devices (Apple and Android) Experience with PC imaging and hardware repair. Experience using incident and problem management ticketing solutions Experience with troubleshooting and escalation of incidents including documentation, diagnosing and following first-level-resolution steps Strong customer service ethic Excellent verbal and written communication skills Excellent analytical and problem solving skills Ability to prioritize and quickly resolve issues HowardHanna.com Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees. Powered by JazzHR CPxVg3E7mB

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description POSITION:DESKTOP SUPPORT LOCATION: Cleveland, OH (you will be offered with the nearby location to place ) Duration:1+years · PC SW & HW PD & Break/fix, Win and Mac OS, Mobility device OS, IMAC skills, written & oral communication skills, customer sat skills, organized and professional. · Experience in medical technology support a plus as well. Location: Avon OH, Euclid OH to Akron OH to Wooster OH. Etc Additional Information For more information, Please contact Shubham ************

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide - including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive - we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at ********************** At Avery Dennison, some of the great benefits we provide are: Health & wellness benefits starting on day 1 of employment Paid parental leave 401K eligibility Tuition reimbursement Employee Assistance Program eligibility / Health Advocate Paid vacation and paid holidays Job Description Join Avery Dennison's Infrastructure & Operations (I&O) team and be a catalyst for our digital future! We are shifting our operating model from reactive support to proactive innovation and strategic value delivery. As a IT Infrastructure Technician ( internal Job Title : GTS Specialist ) , you will be a critical, hands-on IT Technician, driving efficiency, resilience, and a superior digital experience across several sites. This role is your chance to be known for the innovation you create, not just the infrastructure you manage. What You Will Do: The Key Responsibilities This role sits at the intersection of operational excellence, emerging technology, and world-class service, providing essential support and strategic partnership. Provide Technical & OT Support: Serve as the go-to technical expert, resolving complex issues across IT infrastructure (network, hardware, cybersecurity, database) and mission-critical Operational Technology (OT) within our manufacturing sites. Drive Process and Innovation: Proactively collaborate with colleagues to streamline processes, champion innovative solutions, and ensure that IT changes, including the shift to agile methodologies, are seamlessly adopted by local teams. Orchestrate and Deliver Projects: Lead the successful execution of IT projects-from hardware refreshes to security rollouts-ensuring they are on-time, within budget, and align with company standards. Manage End-to-End Asset Lifecycle: Oversee the full lifecycle of IT assets (laptops, desktops, mobile devices, thin clients) from procurement and deployment to maintenance and decommissioning. Champion Service Excellence: Act as a trusted advisor and business liaison, providing timely, accurate support and advocacy for digital workplace technologies to ensure users have a positive experience. Apply ITIL Principles: Leverage ITIL best practices for change management, incident resolution, and continuous problem prevention to maintain a highly available and resilient service environment. Qualifications A high school diploma or equivalent is required; a bachelor's degree in a business or technology field is preferred. Information Technology courses or certification(s) required. 3-5 years of hands-on experience performing troubleshooting and problem resolution on computer, server, network, and telecommunication systems in remote manufacturing sites. Experience with Operational Technologies (OT) in a manufacturing environment is highly valued. A foundation in ITIL principles is an asset. Additional Information The salary range for this position is $58,140 - $73,000/ year. The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or ********************************** to discuss reasonable accommodations.

Act as the first point of contact for technical issues submitted via phone, email, or ticketing system. Provide hands-on and remote support for desktops, laptops, printers, phones, mobile devices, and other peripherals. Support and troubleshoot credit union-specific applications such as Symitar, Synergy, FICS, and other financial platforms. Perform user onboarding/offboarding, including hardware setup, user account provisioning, and access configuration. Manage support tickets in the help desk system, ensuring timely response and accurate documentation of all actions and resolutions. Maintain and update internal IT documentation, including system configurations, procedures, known issues, troubleshooting steps, and asset records. Troubleshoot basic network issues (e.g., LAN, Wi-Fi, VPN connectivity). Maintain IT hardware inventory, coordinate asset deployment and recovery. Collaborate with vendors and escalate issues as needed. Participate in IT projects and contribute to the implementation of new systems and upgrades. Educate employees on new tools, best practices, and IT policies.

IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh. Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner. Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices. Troubleshooting hardware devices(keyboards/mouse) Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training. Additional Information All your information will be kept confidential according to EEO guidelines.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description End Client- Cleveland clinic foundation Cleveland Clinic - Main Campus, 9500 Euclid Ave, Cleveland, OH 44195. AND OTHER LOCATION Avon,OH ,akron,OH ,Wooster Job Title: Desktop Support Representative Onsite Support Location: Cleaveland, OH Duration: 1+ years Skills Overview: · Win7/Win 10 OS hands on support · Office 2003/2007/2010 support And office 365 support. · Executive end user trouble shooting skills. · IMAC/Break-fix. · Office 365 and office 2016 support. · Break/Fix troubleshooting experience in larger corporate environments · The candidate must also be able to support Mobility Devices (phone and tablet) (setup and support) of multiple platforms including Apple, Android, and Microsoft · Long term contracts. · Travel is required/ However IBM is going to compensate for that. · Experience as a desk side support in larger corporates. Additional Information For more information, Please contact Shubham ************

SUMMARY OF JOB: The Technical Support Analyst is responsible for providing 1st level support and coordination of incident resolution on behalf of the IT department. The Analyst will also conduct field visits to business locations for onsite troubleshooting and installation or replacement of equipment. The Analyst will report to the Help Desk Manager. DUTIES & RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: * Troubleshoot and resolve IT issues via phone, email and in-person channels for desktop pcs, laptops, mobile devices, software applications, network and peripheral equipment. * Ensure all incidents are resolved against service level agreements including logging and tracking of support requests * Partner with internal IT teams and vendors to resolve incidents * Proactively learn and train peers on new products, services and technical solutions within organization * Build and maintain knowledge base for support and incident management * Configure new PCs using an SCCM imaging process and deploy to business locations. * Participate in a weekly on-call rotation for after-hours support KNOWLEDGE, SKILLS & ABILITIES REQUIRED: * 1-3 years of experience working in a Help Desk or Service Desk role * Associates or Bachelor degree in Information Technology or a related field preferred * Basic operating system (desktop/OS), networking and applications experience including familiarity with Microsoft platforms (Windows 11, Server 2008 or higher, Active Directory, etc.), mobile devices (Apple and Android) * Experience with PC imaging and hardware repair. * Experience using incident and problem management ticketing solutions * Experience with troubleshooting and escalation of incidents including documentation, diagnosing and following first-level-resolution steps * Strong customer service ethic * Excellent verbal and written communication skills * Excellent analytical and problem solving skills * Ability to prioritize and quickly resolve issues HowardHanna.com Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.

A 3rd Shift IT Technician job in Akron, OH is available courtesy of Akkodis. The IT Technician provides a differentiated customer experience to the IT customers by overseeing the health and wellbeing of IT connected systems and performing AutoSys and TWS batch job monitoring across multiple applications and platforms to support retail store operations. The position will monitor workload automation and identify and resolve batch job failures by coordinating support resources for proper triage and resolution including documentation of each incident in the appropriate systems. THIS POSITION IS MIDNIGHT TO 8AM Pay: $20/HR TO $28/HR IT Technician job responsibilities: * Monitors and proactively manages batch job scheduling end-to-end across platforms from a central point of control. * Helps lead incident management process through its lifecycle to ensure effective and efficient responses for major incidents. * Identifies and escalates technical trouble trends impacting store operations. * Responds to incoming calls, provides input on health of systems and coordinates escalation processes pertaining to incidents that impact store operations. * Assigns unresolved issues to the appropriate resolving groups via trouble tickets. Qualifications: * 2-4 years related experience required. * Working knowledge of Microsoft Teams, Outlook, Word and Excel. * MUST BE ABLE TO WORK MINIGHT TO 8AM FIVE DAYS A WEEK * Familiarity with ServiceNow or digital workflow applications is a plus. * Working knowledge of AutoSys, SolarWinds, Nagios software is highly desirable; Maestro/TWS knowledge would be a plus. * Computer software and/or hardware technical training and/or earned college hours is a plus. If you are interested in this 3RD shift IT Technician job in Akron, OH, please click APPLY NOW. For other opportunities available at Akkodis go to **************** If you have questions about the position, please contact *****************************. Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ********************************************** The Company will consider qualified applicants with arrest and conviction records. Pay Details: $20.00 to $28.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ************************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: * The California Fair Chance Act * Los Angeles City Fair Chance Ordinance * Los Angeles County Fair Chance Ordinance for Employers * San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Join Avery Dennison's Infrastructure & Operations (I&O) team and be a catalyst for our digital future! We are shifting our operating model from reactive support to proactive innovation and strategic value delivery. As a IT Infrastructure Technician ( internal Job Title : GTS Specialist ) , you will be a critical, hands-on IT Technician, driving efficiency, resilience, and a superior digital experience across several sites. This role is your chance to be known for the innovation you create, not just the infrastructure you manage. What You Will Do: The Key Responsibilities This role sits at the intersection of operational excellence, emerging technology, and world-class service, providing essential support and strategic partnership. * Provide Technical & OT Support: Serve as the go-to technical expert, resolving complex issues across IT infrastructure (network, hardware, cybersecurity, database) and mission-critical Operational Technology (OT) within our manufacturing sites. * Drive Process and Innovation: Proactively collaborate with colleagues to streamline processes, champion innovative solutions, and ensure that IT changes, including the shift to agile methodologies, are seamlessly adopted by local teams. * Orchestrate and Deliver Projects: Lead the successful execution of IT projects-from hardware refreshes to security rollouts-ensuring they are on-time, within budget, and align with company standards. * Manage End-to-End Asset Lifecycle: Oversee the full lifecycle of IT assets (laptops, desktops, mobile devices, thin clients) from procurement and deployment to maintenance and decommissioning. * Champion Service Excellence: Act as a trusted advisor and business liaison, providing timely, accurate support and advocacy for digital workplace technologies to ensure users have a positive experience. * Apply ITIL Principles: Leverage ITIL best practices for change management, incident resolution, and continuous problem prevention to maintain a highly available and resilient service environment. * A high school diploma or equivalent is required; a bachelor's degree in a business or technology field is preferred. * Information Technology courses or certification(s) required. * 3-5 years of hands-on experience performing troubleshooting and problem resolution on computer, server, network, and telecommunication systems in remote manufacturing sites. * Experience with Operational Technologies (OT) in a manufacturing environment is highly valued. * A foundation in ITIL principles is an asset. The salary range for this position is $58,140 - $73,000/ year. The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or ********************************** to discuss reasonable accommodations.