Junior Computer User Support Specialist (Shift 2)
Technical support technician job in Saint Louis, MO
GovCIO is seeking a Computer User Support Specialist (Shift 2) to provide technical support and troubleshooting for hardware, software, and network issues within the U.S. Coast Guard environment. This hybrid role, based in St. Louis, MO, focuses on delivering exceptional customer service, resolving technical problems efficiently, and maintaining system documentation to ensure smooth operations.
Responsibilities:
Provide technical support: Respond to customer inquiries and troubleshoot issues related to hardware, software, and network connectivity.
Diagnose and resolve issues: Use problem-solving skills to identify root causes, run diagnostics, and implement effective solutions.
Handle support requests: Serve as the primary point of contact for users; document and log all calls and issues in the trouble ticketing system.
Escalate complex problems: Report significant or recurring issues to Tier 2 or higher-level support teams.
Maintain systems and documentation: Install and configure software; create and update internal procedures and FAQs.
Communicate with users: Guide users through system usage and provide follow-up communication to ensure resolution.
Qualifications:
Bachelor's with 2-5 years (or commensurate experience)
Required Skills and Experience
Required Skills and Experience
2+ years of experience in IT support or help desk environment.
Current DoD 8570 IAT Level I certification (e.g., A+, Network+, SSCP)
Knowledge of Microsoft applications (Outlook, Teams, OneDrive, SharePoint).
Familiarity with troubleshooting Adobe issues and Microsoft Office Suite.
Understanding of Azure Active Directory, ADUC, and EDMS (preferred).
Knowledge of VPN and Remote Desktop connections (preferred).
Experience with file sharing permissions, running scripts, and managing user accounts, distribution groups, and shared mailboxes.
Ability to diagnose and resolve technical problems efficiently using defined troubleshooting processes.
Strong verbal and written communication skills to explain technical issues clearly to non-technical users.
Patience and empathy to deliver high-quality support and ensure user satisfaction.
Ability to prioritize tasks, manage multiple tickets, and meet SLAs independently or as part of a team.
Experience with ServiceNow (SNOW) or similar ticketing systems (preferred).
Clearance Required: Must be clearable up to an active Secret clearance
Preferred Skills and Experience
U.S. Coast Guard or federal agency experience highly preferred.
Familiarity with ITIL processes and service management best practices.
Knowledge of data lifecycle management and best practices for enterprise collaboration tools.
M066
Company Overview:
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
What You Can Expect
Interview & Hiring Process
If you are selected to move forward through the process, here's what you can expect:
During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application
Employee Perks
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range: USD $46,770.00 - USD $60,000.00 /Yr.
Auto-ApplyField Support Technician
Technical support technician job in Saint Louis, MO
About Us
Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.
The Role We Want You For
If you are looking for fast paced technical work that provides the opportunity for travel across the United States, look no further than Clayco. This position assists and provides IT services to internal customers located at our jobsites around the country. Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position requires the ability to identify and organize tickets and requests according to priority. Travel is usually planned in advance, but issues can arise which could warrant immediate travel to one or more local or remote locations.
The Specifics of the Role
Provide day to day support to our remote Jobsites
Prioritize problems and incidents and escalate to internal teams
Basic knowledge of Microsoft products (Windows, Office)
Physical Installation of Meraki networks
Physical Installation of full site Mesh networks
Satellite communication installation
Basic Knowledge of Cisco AV Room kits (Webex)
Basic understanding of Design and Construction delivery process
Create and document training materials and knowledge articles
Provide training on software, hardware, and systems to Clayco Team Members
Preventative maintenance, including checking and cleaning of workstations, printers, and peripherals
Perform post-resolution follow-ups to requests and incidents
Manage printer hardware and software throughout our jobsites
Provide feedback on recurring incidents to engineering and development teams
First line of troubleshooting for remote networks
Adaptive and willing to learn business processes
Self-starter with the ability to workwithout direct supervision
Effective communication skills and deductive reasoning ability
Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine and resolve problems received from clients local and remote.
Work with ISP vendors and managed services support partners to resolve technical problems
Perform regular health checks on equipment at remote sites.
Use diagnostic utilities, knowledge bases, and internet resources to document and create troubleshooting processes that can be utilized by others.
Provide technical assistance for project planning and support.
Identify and inform Leadership of recurring Incidents.
Contribute to company vision and direction by helping improve technical practices.
Requirements
1 to 4 years of experience in IT
60% plus Travel
Ability to use hand and power tools
Lift and move heavy objects (50+ lbs)
Service industry experience
Strong interpersonal and communication skills
Basic MS Office Suite/iOS support
Experience using enterprise ticketing system (ServiceNow)
Knowledge of AV solutions
Experience with cellular technologies (cradlepoints, hotspots)
Some Things You Should Know
Our clients and projects are nationwide - Travel will be required.
No other builder can offer the collaborative design-build approach that Clayco does.
We work on creative, complex, award-winning, high-profile jobs.
The pace is fast!
This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, which includes mandatory drug testing.
Why Clayco?
2025 Best Places to Work - St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
2025 ENR Midwest - Midwest Contractor (#1).
2025 ENR Top 100 Design-Build Firms - Design-Build Contractor (Top 5).
2025 ENR Top 100 Green Contractors - Green Contractor (Top 3).
2025 ENR Top 25 Data Center Builders - Data Center Contractor (Top 3).
Benefits
Discretionary Annual Bonus: Subject to company and individual performance.
Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!
Compensation
The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the
MQ-25 Product Support Integration SEIT (Associate and Experienced)
Technical support technician job in Hazelwood, MO
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Global Services (BGS) is currently hiring for a broad range of experience levels including Systems Integration Engineers (Associate and Experienced) to join the MQ-25 Product Support Integration SEIT Team located in Hazelwood, MO.
This position will support various systems engineering and integration activities across the BGS MQ-25 scope of work.
This is an exciting time to be a part of the MQ-25 program! The MQ-25 program is currently working the Engineering and Manufacturing Development of 9 flight vehicles and two full-scale test articles for the Navy. In 2021, the MQ-25 test airplane was the first autonomous flying vehicle to refuel a manned aircraft in flight.
Position Responsibilities:
Supports the day-to-day execution of systems engineering and integration activities across the MQ-25 Product Support scope of work in support of the MQ-25 Systems Engineering Management Plan (SEMP)
Contributes to the development and integration of the Deck Control Device (DCD), Aircraft Maintenance Device (AMD), and Program Loader Set (PLS) including support of lab and on-aircraft testing.
Supports requirements management and verification activities across the Product Support organization. Works with product teams to develop and track system and subsystem requirements from inception through verification. Ensures that system and subsystem designs meet contractual requirements
Supports Diminishing Manufacturing Sources and Material Shortages (DMSMS) management activities across the Product Support portfolio. Coordinate across teams to identify and mitigate DMSMS/obsolescence issues
Works closely with the MQ-25 Product Support SEIT Lead, other senior engineers and program management to address technical integration challenges across the program. Analyzes complex technical issues, proposes technically complete solutions, develops execution plans and works to proactively lead small teams to achieve a scope of work.
Ability to work onsite 5 days per week.
Ability to travel up to 10% in support of Flight Test may be required.
Basic Qualifications (Required Skills/Experience):
Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement
1+ years' experience with domain knowledge of system architecture, requirements, interface definition, verification, and validation
Preferred Qualifications (Desired Skills/Experience):
5 years of higher education and/or related work experience. (Higher education includes college, university, technical school, licensing/certification programs, etc.)
Active Secret security clearance
Experience on MQ-25 or other autonomous or military aircraft
Experience with requirements management and verification
Systems Engineering experience using tools such as DOORS, CAMEO, JIRA, Windchill, VersionOne, BORIS, and other common tools.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
General:
All information provided will be checked and may be verified.
Please apply ASAP for this role as recruitment may commence before the end date.
Pay Transparency & Total Rewards:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Salaries are based upon candidate experience and qualifications, as well as market and business considerations.
Associate Summary Pay Range: $88,400 - $119,600
Experienced Summary Pay Range: $107,100 - $144,900
Applications for this position will be accepted until Jan. 02, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Education
Bachelor's Degree or Equivalent Required
Relocation
This position offers relocation based on candidate eligibility.
Security Clearance
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Auto-ApplyRecovery Support Technician/Specialist
Technical support technician job in Maryville, IL
Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. This full-time position will work Tuesday through Saturday from 7:00am to 3:30pm in the Women's Residential Unit in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift differential.
Responsibilities
Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable.
Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.
Qualifications
Must have a high school diploma or equivalent; or a bachelor's degree; or a Certified Alcohol & Drug Counselor (CADC), Certified Peer Specialist (CPS), Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS), in good standing with the applicable state. Preference for crisis intervention or co-occurring experience/training. Valid driver's license, private automobile insurance and be insurable. Must have personal recovery experience and be willing to appropriately discuss own recovery journey. Requires basic computer skills and experience to include MS Word, email, and using an electronic medical record (EMR.)
Are you intrigued by this job but don't meet every single requirement?
Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly,
please apply anyway
! You might be just the right candidate for another role. We'd love to explore the possibilities with you!
EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
The anticipated starting pay for new hires for this position is between $17.00 - $20.00 per hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!
Auto-ApplyTechnical Support Analyst
Technical support technician job in Saint Louis, MO
Headquartered in St. Louis, Missouri with more than 1,200 employees and nearing $2B in revenue, Alberici is a diversified construction company that partners with leading organizations throughout North America to build their most challenging and important projects.
Since our founding in 1918, Alberici earned a reputation for executing with quality, safety and trust. Combined with our 100+ years of experience, we provide construction solutions to the automotive, commercial, civil, energy, food & beverage, healthcare, heavy industrial, industrial process, and water industries.
We build the critical structures that improve lives and strengthen communities.
Our mission is simple - and our approach to delivering on it is equally straightforward. We are as open and honest with our employees and partners as we are with our clients. We are here to work together to do the best work possible to bring this mission to life.
When it comes to our team, Alberici employees are built differently. We seek the best and brightest and are committed to investing in our people and providing the training and resources they need to learn, grow, and advance.
Are you Built for the Challenge?
Our Values:
* Working Safely
* Valuing Diversity
* Serving Humbly
* Executing with Integrity
* Solving Creatively
* Engaging Fully
What We Offer:
* Profit-sharing plan, cash bonus programs and annual cost-of-living adjustments
* Generous salary increases and per diems for qualified out-of-town assignments
* Health, dental and vision insurance eligibility on day one
* Paid parental leave
* Continuing education reimbursement
* Personalized career development and training programs
* Minimum of 29 days of PTO (including holidays) for entry-level roles
* Fitness center for St. Louis office-based team members
* Gym membership reimbursement for project-based team members
* Corporate office cafeteria access
* Employee Resource Group (ERG) opportunities
* Philanthropy opportunities
Position Overview:
Essential Duties and Responsibilities include the following; however, other duties may be assigned. To perform in this position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Configures and installs computer hardware and software.
* Maintains IT work areas.
* Upgrades hardware and software components.
* Maintains IT hardware asset and software tracking.
* Remains abreast of changes in user and system software and hardware requirements.
* Provides first level end-user support.
* Maintains IT helpdesk ticketing system.
Additional Duties and Responsibilities
* Supports and adheres to the matrix organization format.
* Models and reinforces safety as a top priority of the organization. Always wears a hard hat and other appropriate personal protective equipment in the field.
* Meets schedules and deadlines, adheres to policies and procedures, and maintains a good attendance/tardiness record.
* Ensures client satisfaction, both internally and externally, through positive, pleasant, professional, and efficient handling of issues.
* Exercises good interpersonal skills by gladly assisting others to accomplish work of the organization, even if it is outside the scope of regular duties.
* Performs other duties as assigned by the Supervisor.
Knowledge, Skills, and Abilities
* Reads, analyzes, and interprets documents such as safety rules, operating and maintenance instructions and procedure manuals.
* Writes routine reports and correspondence.
* Speaks effectively before groups of customers or employees of organization.
* Defines problems, collects data, establishes facts, and draws valid conclusions.
* Calculates figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
* Interprets a variety of instructions furnished in written, oral, diagram or schedule form.
* Organizes and manages time, duties, and activities efficiently.
Education and Experience
Two-year degree/certificate from a college or technical school AND one to three years related experience and/or training OR equivalent combination of education and experience.
Alberici is a North American company with multiple Operating Companies:
Alberici Constructors, Inc., Alberici Constructors, LTD., Alberici Construcciones, BRC, CAS Constructors, Filanc, Flintco, Hillsdale Fabricators, Kienlen Constructors, and WWPS
#LI-Hybrid
A/V Technology Support Specialist
Technical support technician job in Saint Louis, MO
Summary: Provides audio visual services for internal and external clients in meetings, conventions, and presentations. Sets up and operates audio and video equipment including microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards, and related electronic equipment. Sets up computers, digital displays and projectors, often involving network technologies for transport of audio and video over Ethernet. May also set up and operate associated spotlights and other custom lighting systems. Sets up, installs, troubleshoots and repairs computer hardware.
Essential Duties and Responsibilities:
Determines the need for and oversees the operation of a wide variety of audio and video systems.
Advises management on the purchase of audiovisual equipment.
Helps develop policies and procedures for handling and operation of all audiovisual equipment.
Diagnoses and resolves media system problems.
Provides set-up and support at multiple sites. This may include on occasion setting up or taking down tables and chairs.
Works with the Garden's service desk system to monitor and update assigned tickets, and close them out when completed.
Creates and maintains schematics of AV systems.
Edits and creates videos for use throughout the Garden.
Assesses need for audiovisual contract staff, and coordinates their schedules with other AV needs.
Trains contract staff, MBG staff and Facility Support staff to assist in set up of audiovisual equipment.
Maintains equipment, makes repairs to equipment or contracts out repairs to service providers as needed. Notify supervisors when major equipment repairs are needed.
Maintains inventory of supplies and equipment.
Advises management when there is a need to rent audiovisual equipment for a Garden event.
Optimizes self-productivity by coordinating assigned support tasks and following established support processes and procedures. Refers support issues to other IT staff when needed.
Ensures that all applicable safety standards are followed: informs employees/students/volunteers of safety guidelines and safe working practices and routinely monitors to enforce them.
Adapts or modifies work methods to reduce hazards.
Reports all accidents, injuries and near-miss accidents immediately.
Meets expected attendance guidelines.
Follows and adheres to established policies and procedures, including but not limited to Employee Handbook, Garden Safety Guidelines and Department Policies.
Behaves and communicates in a manner that promotes and fosters a culture of teamwork, cooperation, and respect within our division and throughout the Garden with all employees, supervisors/managers, volunteers, visitors and others.
Performs additional duties as assigned.
Supervisory Responsibilities: None.
Competencies:
Communication - Listens to others and asks questions for clarification; Writes clearly and presents information accurately; Speaks professionally and responds well to questions; Supports positive visitor relations.
Collaboration - Demonstrates teamwork and promotes respect in the workplace; Engages in problem solving and group initiatives; Cooperates in implementing procedures and process improvements; Strives for positive visitor experiences.
Accountability - Demonstrates commitment to responsibilities and adaptable to changes; Effectively prioritizes, troubleshoots and takes appropriate actions; Follows policies and procedures, meets deadlines, quality, and safety standards; Strives to proactively, address visitor and internal colleagues' concerns.
Problem Solving - Identifies and resolves problems; Includes supervisor before taking action as necessary; Recommends solutions, demonstrates creativity and resourcefulness; Exhibits sound and accurate judgment in decision making process; Includes appropriate people in making decisions.
Stewardship - Promotes and adheres to sustainability, safety and security protocols; Fosters a culture of respect, diversity and inclusion; Demonstrates effective and prudent use of Garden resources; Maximizes contributions during work hours.
Qualifications/Experience:
Minimum of two (2) years hands-on experience operating all types of A/V equipment
Minimum one (1) year experience with operating Windows hardware such as Windows PCs, laptops and tablets.
Experience with operating Apple hardware such as Macbooks, iPads and iPhones - if no previous experience then must be willing to quickly learn with extensive self-training.
Demonstrated knowledge of media production, communication, and dissemination techniques and methods.
Thorough understanding and knowledgebase of audiovisual A/V mixers; master control switchers, and video cameras.
Familiarity with modern AV networking technologies and transport of video and audio over Ethernet (for example Dante and SDVoE).
Working knowledge of safe operation procedures for various types of A/V equipment.
Proficient ability to test, calibrate, diagnose, and repair various audio-visual devices.
Ability to work independently with little instruction; coordinate and prioritize multiple tasks, set deadlines, and complete projects in a timely manner.
Demonstrated ability to communicate effectively at all levels; must enjoy and feel comfortable interacting and working in close proximity to general public, in a safe and friendly manner.
Scheduling flexibility that allows working weekends, evenings and holidays that may require some split shifts is required.
The Garden is committed to the safety and wellbeing of our employees, volunteers and guests. All staff are strongly encouraged to receive all vaccinations as recommended by your healthcare provider prior to hire date. The Garden reserves the right to require future proof of current vaccination status, based on local health department guidelines. When international travel is necessary for Garden business, staff must be able to obtain required travel clearances, driving permits, and vaccinations for all countries where travel is required.
The requirements and duties listed are representative and not exhaustive of the knowledge, skill, and/or abilities required.
Education:
Associate's degree in media/communications required
Certificate in computer technology such as A+ required
An equivalent combination of skills, education, and experience may be considered
Computer Skills:
Proficient experience navigating through various Microsoft Windows applications including, but not restricted to, Microsoft Office suite (i.e., Outlook, Access, Excel, Word). PowerPoint required.
Knowledge and experience with Windows hardware and software technology, internet access, and e-mail.
Proficiency with mac OS and applications on Apple operating systems, including Office or mac OS. Keynote required.
Proficiency with iPad and other tablet usage, including setup of iPadOS, and use of iPads in an AV environment.
Basic network configuration and troubleshooting knowhow.
Solid Internet research skills.
Other Skills and Abilities: N/A.
Language Skills:
Ability to communicate effectively in English (oral and written).
Ability to read and comprehend instructions and information to effectively execute and achieve results.
Mathematical Skills:
H.S. basic math aptitude: requires ability to perform addition, subtraction, multiplication and division; calculate percentages and decimals.
Reasoning Ability:
Requires ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to problem resolution.
Certificates, Licenses, Registrations:
Must possess and maintain a valid driver's license and clean insurable driving record (prior to employment).
Physical Demands:
Ability to lift/move equipment up to 75 lbs.
Requires working in high places using ladders and lifts.
Ability to wear personal, protective equipment, including fall restraint.
Ability to work outdoors for extended period of time during all seasons of the year.
Requires standing, walking, bending, stooping and reaching for extended periods of time-- 95% or more of the work day might be standing on feet.
Requires clarity of vision at 20 inches or less with the ability to bring objects into sharp focus.
Proficient ability to utilize computer keyboard (typing).
Work Environment:
Ability to work in varying environments, inside and outside.
Ability to work outdoors in all weather conditions (i.e., in temperatures over 100°F as well as temperatures below 0°F, in rain, snow and other inclement weather conditions as needed).
Comfortable working in immediate proximity to general public, in a safe and friendly manner.
Contacts with Individuals/Organizations inside/outside the Garden:
Garden staff in area where work is being performed and during planning for special events and festivals.
Members of Facility Support Department.
Internal and external clients.
Supervisor:
Manager, User Support
Technology Support Specialist
Technical support technician job in Saint Louis, MO
Job Description
MICDS has a rich and distinctive history spanning more than 150 years. A leader in independent education, MICDS is a college-prep, coeducational school for grades JK-12. Our mission is to help students discover their unique talents, preparing them for higher education and a life of purpose and service as engaged citizens in our ever-changing world.
Employee Benefits
MICDS offers employees a competitive salary and comprehensive benefits plan, including a generous 403(b) retirement plan where the School contributes 8% of salary with an employee's 3% contribution; medical, dental and vision insurance; flexible spending accounts and long term care insurance; life insurance and short-term and long-term disability insurances; tuition benefit; paid leaves; access to a fitness center; and free lunch.
Application Process
For immediate consideration, complete our online application at ****************************************************** and upload a copy of your cover letter and resume.
JOB SUMMARY
Under the direction of the Director of Technology Service and Support, supports technical information solutions and provides technical information systems support to the school community. Resolves moderately complex technical problems and may provide functional direction to student employees.
ESSENTIAL FUNCTIONS
Analyses and solves hardware/software issues on both PC and Macintosh platforms for students, faculty, and staff.
Analyzes and resolves problems on computer applications and systems and provides a wide range of in-depth technical assistance to faculty and staff.
Installs and updates software per licensing requirements.
Provides individual and/or group instruction and training to students, faculty, and staff on computer technologies, as appropriate.
Maintains a broad knowledge of state-of-the-art technology, equipment, and/or systems. Participates in professional development activities as appropriate.
Provides general and in-depth technical guidance, assistance, and maintenance support to end users, as requested, on diverse software applications, operating systems, and hardware systems.
Maintains a high standard of customer service in dealing with and responding to questions.
Maintains applicable records including user lists, user accounts and security, and equipment inventory.
Maintains classroom, auditorium, and meeting room audiovisual systems.
Trains and supervises student employees, as appropriate.
Other projects and responsibilities may be added at the school's discretion.
JOB REQUIREMENTS AND QUALIFICATIONS
Embodies the following personality and professional attributes: Community-focused, Proactive, Positive, Empathetic, Visible and Flexible
Computer related associate or technical degree required. Technology certifications and bachelor's degree preferred.
Knowledge of computer hardware and software, including Macintosh and PC.
Strong application support experience with Google Workspace & Microsoft Office.
Ability to communicate effectively, both orally and in writing.
Willingness to work additional hours during peak periods.
Ability to prioritize and follow-up on multiple tasks and meet assigned deadlines.
Ability to work independently or as a central figure on a multifunctional team.
Ability to work and succeed in a multi-cultural, collaborative peer-oriented environment.
Goals and results oriented with a high level of initiative, dependability, and self-motivation.
Ability to analyze complex computer problems and provide solutions.
Ability to investigate and analyze information and draw conclusions.
OTHER INFORMATION
A criminal history and background check is required and must be successfully completed.
Generally, works in standard office conditions and climate.
May work at a desk and computer for extended periods of time.
Exposed to visual display terminal for prolonged periods.
Dexterity and precision are required in the operation of a computer.
Light physical activity. Work may involve lifting and transporting equipment across campus.
Flexibility to include some evening and weekend work.
IT Support Analyst
Technical support technician job in Wentzville, MO
Piston Automotive is looking for an IT Support Analyst to be responsible for supporting, troubleshooting and delivering personal computer system solutions and initial support for IT infrastructure for the enterprise. These projects include resolving user community technical issues and maintenance of IT systems.
Piston Automotive wasn't just founded to make things. It was founded to make things better. And that begins with building better teams solely dedicated to achieving excellence at every level of execution through a combination of experience, expertise, and a deep seeded passion for what we do. Our assemblies consistently set the standard because our people consistently raise the bar.
Why Piston Automotive?
Competitive Wages, Paid Holidays & Vacation, Medical & Rx Plans, Dental & Vision Plans, Flexible Spending Accounts, Health Savings Accounts, Employee Assistance Program, Life & Disability Coverage, 401K with Company Match, Tuition Reimbursement , Vehicle and Product Discounts
Responsibilities
Provide technical support to end users to maintain business operations and minimize downtime.
Execute and implement all personal computer software and hardware implementation plans. Maintain personal software and hardware in area of responsibility. Keep current on new technologies and staff productivity tools. Provide testing and implementation of all personal computer components.
Provide direction for the development of flexible, integrated, easily maintained and operationally effective personal computer components.
Communicate and escalate issues and needs with Senior IT Specialists.
Responsible for maintaining incidents and change requests in ServiceNow.
Administrative experience in any of the following areas: VMWare, Rubrik, Active Directory, DHCP, DNS, WSUS, SCCM, Azure and Office 365 (Exchange, SharePoint, Teams, OneDrive, etc).
Supporting local end users including admins, directors and executive staff where needed.
Responsible for providing on-site and remote support for enterprise video conferencing system(s).
Assist in installation, configuration and management of all Local and Wide Area Network systems, such as Cisco switches and routers along with the full Meraki stack (Security appliance, Switches, Wireless, cameras).
Qualifications
A minimum of 2 years of related experience in end-user support of systems.
High school diploma or GED an Associate's Degree preferred.
Experience with the following:
Windows 7 and 10
Servers 2008 and 2012
Active Directory
DNS
DHCP
Two to four years of related experience in the development and support of systems is preferred.
Piston Automotive, part of the Piston Group family of companies, is an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace that values the unique contributions of every employee. We encourage all candidates to apply for positions that match their skills and capabilities, ensuring equal consideration without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. For any questions regarding job opportunities or the application process, please reach out to us at *********************************. We are committed to providing accommodations for individuals with disabilities during the job search and application process, reinforcing our commitment to inclusivity for all job seekers.
Auto-ApplyTECHNICAL SUPPORT SPECIALIST
Technical support technician job in Chesterfield, MO
Job Description
The HVAC Service Support Specialist provides technical support to contractors, distributors, engineers, and end users for Daikin's US domestic product lines. Provides pre and post-sales technical support including equipment troubleshooting and applications assistance via telephone and email.
Position Responsibilities may include:
Provide prompt and courteous responses to calls coming into the Technical Support Center hotline
Provide pre and post-sales technical support via telephone and email
Assist Reps, Distributors, and Contractors in troubleshooting and in the application of Daikin equipment, connection ratio, capacity de-rates, and equipment selection
May conduct virtual modeling for troubleshooting and provide resolution
Log all calls and incidents into the CRM module to track information by customer, model number, and project
Upon request, provide information such as submittal drawings, wiring diagrams, capacity tables, clearances, piping recommendations based on piping rules, or other information as published in Daikin's equipment literature.
Assist the Manager in the distribution of requests for field visits and training to the appropriate Daikin Service Representative
Follow up on customer inquiries to ensure job completion and job satisfaction
Provide selection software support
Help explain control-related questions
Perform additional projects/duties to support ongoing business needs.
Nature & Scope:
Applies practical knowledge of job area typically obtained through advanced education and work experience
Encouraged to seek continuous improvements
Performs a range of mainly straightforward assignments
Works independently with general supervision
Problems faced are difficult but not typically complex
Knowledge & Skills:
Excellent communication and interpersonal skills to interact effectively with diverse client group
Ability to troubleshoot in-depth service issues via phone
Ability to read, analyze, and interpret technical business periodicals, professional journals, and technical procedures
Ability to write reports, business correspondence, and procedure manuals
Ability to read and edit technical drawings/prints
Ability to effectively present information and respond to questions from management, clients, and customers
Ability to work in a technically dominated environment: engineering, contracting, and construction. Trades and ability to absorb and commit technical information to knowledge quickly
Ability to anticipate and solve practical problems and resolve issues
Self-starter with the ability to work both independently and within a team
Ability to effectively communicate ideas and properly describe problems and solutions
Ability to effectively handle multiple tasks, time management, and prioritization skills
Well-developed planning, organization, analytical, and decision-making skills
Proficient computer skills, such as Excel and PowerPoint, Word (MS Office)
Ability to produce clear, timely, and concise documentation and have well-developed problem-solving skills
Ability to apply good judgment, strong work ethic, and integrity on the job.
Competencies:
Experience:
3-5 years of experience in the HVAC field or a technical support role
Education/Certification:
High School Diploma or GED Equivalent
Vocational Certification / Degree preferred
People Management: No
Physical Requirements / Work Environment:
Must be able to perform essential responsibilities with or without reasonable accommodations
Required regularly to sit, talk, and listen
Required to stand, walk, use hands to pick up, handle or feel and reach with arms
Ability to read and analyze written information on a computer terminal. Close vision and the ability to adjust focus are necessary
Must be able to travel on business occasionally or work beyond normal work hours as necessary
Must be able to lift boxes and/or equipment of up to 30 pounds
Working Conditions -noise level in the work environment is usually quiet to moderate
Reports To:
MANAGER, TECHNICAL SUPPORT CENTER
The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes about individuals with disabilities.
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Technical support technician job in East Saint Louis, IL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Tech Enabled Support Specialist | Full-time & Part-time | Overnight & Daytime | In-office | St. Louis
Technical support technician job in Saint Louis, MO
The Technology-Enabled Services Specialist will provide services for individuals with disabilities utilizing electronic remote support systems. This position will provide technology enabled services to increase the independence of individuals served, enhance quality of life, maintain individuals' health and safety, and ensure individuals have the services they need to meet their goals. Ensures services provided meet organizational guidelines, funder requirements and accreditation standards.
The Benefits of Technology Enabled Services for People with Disabilities
Essential Functions:
* Reviews individuals' support plans and ensures technology enabled services are in accordance with plan outcomes and objectives.
* Provides services and oversight through monitoring electronic systems and sensors. Utilizes a variety of systems/software and troubleshoots system issues as needed.
* Responds to requests from individuals through electronic systems and provides one-on-one coaching as needed or as directed by support plan.
* Responds to crisis situations per established guidelines and ensures that appropriate procedures are followed in event of an emergency. May respond through technology or in person as needed.
* Observes and communicates information related to changes in the physical, emotional and behavioral status of the individuals served.
* Performs all required documentation and ensures organizational, funder and accreditation requirements are met.
* Attends required staff meetings and opportunities for ongoing education and training.
Qualifications:
* Must have high school diploma or equivalent. Completion of college-level coursework in the human services field preferred.
* Must have experience providing direct supports to individuals with disabilities.
* Must be able to work with a variety of computer systems and software that are utilized. Must be able to operate remote electronic systems and troubleshoot issues.
Additional Requirements:
* This position may work: day, evening, night and/or weekend hours depending on the needs of the organization. Overtime hours may be required.
* This position may travel locally and may provide transportation for individuals as needed.
* Must have reliable vehicle and maintain current driver's license and proof of insurance.
* Must complete and maintain all required trainings/certifications.
* Must maintain confidential information in accordance with HIPAA regulations.
Easterseals Midwest is an Equal Opportunity Employer.
Informational Technology Position
Technical support technician job in Saint Louis, MO
SUMMARY: The Technology Specialist serves as a frontline support member of the Technology Department, providing on-site assistance to students, staff, and administrators. This role combines traditional technical support responsibilities with a specialization in digital media technologies to enhance instructional practices and district communication.
Required Skills and Experience: To perform this job successfully, an individual must be able to perform each essential duty and carry out assigned responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
* Provide on-site technology support to students, teachers, and administrators across school buildings to proactively and reactively resolve day-to-day technology issues.
* Respond to help desk work orders in a timely, professional manner.
* Troubleshoot and repair hardware
* Diagnose and resolve network connectivity issues and assist with basic network troubleshooting tasks.
* Configure and deploy devices following district domain and network standards.
* Provide technical guidance and training to staff and students to support instructional goals and classroom device use.
* Strong problem-solving, communication, and customer service skills.
* Ability to work independently, manage priorities, and communicate effectively with non-technical users.
This position reports to the Director of Technology
Additional Expectations:
* Ability to lift, move, and install technology equipment as needed.
* Must exhibit reliable attendance and the ability to support after-hours events on occasion.
* May oversee or coordinate with vendors or contractors during equipment installation or repairs.
* Perform other related duties as assigned.
EDUCATION/TRAINING:
* High school education and graduation diploma
LANGUAGE SKILLS:
* Ability to read, analyze, and interpret technical manuals, reference books, and policy/procedural guides. Ability to use the English language to communicate effectively, both orally and in writing.
CERTIFICATION and LICENSES:
* Valid Missouri Driver's license required since employees must provide their own transportation to and from work and to various in-district job sites.
TERMS OF EMPLOYMENT
* Twelve-month employee
* Eligible for sick and vacation days upon hire as set by Jennings School District board policy.
You are navigating off of REAP site to the district's posting.
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Technician, Client Services
Technical support technician job in Godfrey, IL
About ITS:
Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want you to be a part of a fast-growing Managed Service Provider specializing in providing high-end technology solutions to small and mid-market businesses. IT Solutions is a nationally recognized leader in the IT space, with over 25 years of experience and thousands of satisfied clients. Join and grow with us, as we continue to innovate new ways to help businesses Experience Excellence.
Job Summary:
The Technician, Client Services is part of the Managed Services team responsible for supporting one (or multiple) clients and handling inbound and escalated inquiries for the client's products and services. The ideal candidate is a dedicated, relentless problem solver who applies logic and an instinctive approach to resolving technical issues. At IT Solutions, most of our clients rely on us as their sole technological resource. This person should enjoy learning new technologies on the fly while solving diverse technical challenges. The candidate should understand the value of best practices and have the foresight to thoroughly consider all potential outcomes before making impactful changes. The ability to manage the stress of client-down situations is an absolute must, and it is paramount to always provide excellent customer service.
Responsibilities:
Answering technical service calls and creating customer tickets.
Must have excellent troubleshooting skills, be able to triage a customer's issue, getting to the root of the problem in a timely matter and document issue(s).
Able to troubleshoot Internet connection issues, hardware issues and talking customers step by step through several processes
Provides phone support to end users with an enthusiastic attitude to analyze, troubleshoot and resolve issues to customer's satisfaction.
Ensures creation of tickets and escalation to appropriate group(s).
Provides remote hardware/software support, documentation, support logs and other related information throughout triage process.
Analyzes and troubleshoots the logs and tracks the nature and resolution of problems and can perform all levels of routing incident analysis.
Interact and work directly with multiple advanced technician groups and vendors to escalate technical issues, provide client updates, and drive incidents to resolution often collaborating between more than one group at a time.
Work regularly with the client's internal service and project coordinators who assign tickets.
Travel onsite to the client office as defined to provide services. Days not spent traveling will be worked onsite at IT Solutions or, at times, working from home.
Knowledge, Skills, and Abilities:
Confident and comfortable with client facing activity.
Strong oral and written communication skills
Communicate effectively with internal team members, customers, clients, and stakeholders.
Maintains the ability to stay organized and be detail oriented.
Demonstrates a passion for solving problems or helping others and take the initiative in driving continuous improvement/execution excellence.
Exceptional organizational skills, including the ability to self-manage and multi-task effectively and accurately in a fast-paced and dynamic environment.
Understanding of all Microsoft 365 offerings, as well as a basic understanding of Active Directory.
Ability to lift at least 50 pounds and be comfortable with climbing up step ladders.
Experience:
Bachelor's Degree, or equivalent level of experience in related field
2+ years' work experience as a Network Administrator installing, configuring, maintaining, and troubleshooting network, data center and security technologies.
Experience managing or troubleshooting all Windows desktop and Windows Server (2012-Current) versions.
Experience managing or troubleshooting with Office 365 Exchange online and Microsoft Exchange 2013-Current.
Experience with any of the following firewalls and remote access VPNs: Cisco AnyConnect, Meraki, Sonicwall, Fortinet, etc.
Experience with a ticketing system, such as ConnectWise Manage
Experience supporting virtual desktop environments: Multi-Server Remote Desktop Server farm w/ Secure Gateway is preferred
Certificates, Licenses, Registrations:
CompTIA A+, Microsoft Windows, Apple mac OS certification, Cisco Certifications not required but would be a plus
Proficient in a recent version of Microsoft Office suite
Must have valid driver's license & reliable transportation. The majority of work is to be done at client offices across the (office location) area (mileage will be reimbursed) with some work to be done from your home.
ITS offers a full benefits package, including:
Rich Medical and prescription plans
Dental & Vision
Paid Holidays and Flexible Paid Time Off
401K/401K Roth with Safe Harbor matching
Stock Appreciation Rights
Company-paid life insurance, long-term and short-term disability insurance
Company-paid mental health support & financial wellness services
FSA for medical and dependent care
HSA option with compatible medical plan
Company-paid training, materials, and exams
Performance-based bonuses
IT Solutions is an equal employment opportunity employer that provides opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
IT Support Specialist
Technical support technician job in Pevely, MO
Job Title: IT Support Specialist Company: Anew Transport, LLC IT Support Specialist The IT Support Specialist provides frontline technical assistance and system maintenance to ensure all employees have reliable access to company technology resources. This role handles help desk requests, resolves hardware and software issues, maintains system efficiency, and supports network and security operations. The IT Support Specialist is also responsible for tracking hardware assignments, maintaining accurate asset inventories, and contributing to ongoing security assessments and reporting.
Reports to: Director of IT (Support & Security) Key Responsibilities
Technical Support & Troubleshooting
Respond promptly to IT service requests, ensuring efficient issue resolution and user satisfaction. Diagnosing and resolving technical problems related to hardware, software, connectivity, and peripherals. Escalate complex or recurring issues to system administrators or vendors when necessary.
System Maintenance & Monitoring
Perform routine system checks, patches, and updates to ensure reliability and security.
Monitor workstation and server health to prevent downtime or degradation.
Assist with account management, permissions, and MFA setup in alignment with company security protocols.
Device & Inventory Management
Maintain a comprehensive and up-to-date inventory of all company devices, including laptops, desktops, peripherals, and mobile equipment.
Track hardware assignment by user, department, and status to ensure visibility across the organization. Monitor available stock for new hires and coordinate with HR and Procurement to ensure devices are ready prior to onboarding.
Audit device usage quarterly to reconcile physical assets with system records and correct discrepancies.
Security & Risk Management
Support enforcement of cybersecurity best practices, including endpoint protection, encryption, and access control.
Conduct ongoing risk assessments to identify potential vulnerabilities in systems or user behavior. Prepare and submit Security Risk Reports documenting any incidents, near misses, or policy gaps that slip through standard controls.
Collaborate with the Director of IT to develop corrective action plans for identified risks.
User Support & Training
Provide technical guidance and training to employees on software tools, system access, and security awareness.
Develop and maintain clear user documentation and troubleshooting guides.
Encourage proactive reporting of IT or security concerns from end users.
Collaboration & Continuous Improvement
Work closely with IT leadership, network administrators, and security staff to enhance system performance and risk posture.
Identify patterns in support tickets to recommend process or technology improvements.
Contribute to departmental metrics by maintaining data on ticket response times, device allocation, and security reporting.
Benefits after 90 Days
401(k) Retirement Plan - 100% match on the first 3% of contributions, followed by a 50% match on the next 2%.
Company-Paid Health Insurance - Comprehensive medical coverage, with the option to add dental and vision at your own expense.
Paid Time Off (PTO) - Generous leave to support work-life balance.
Paid Holidays - Six (6) company-designated holidays per year.
Auto-ApplyIT Technician (Entry Level)
Technical support technician job in Saint Louis, MO
For nearly three decades Interco has developed trading relationships around the world with the ultimate goal of returning recycled raw materials back into the global supply chain. Established in 1996 Interco has grown with the focus of providing recycling & trading services to industrials, scrap dealers, OEMs, governments, smelters, refiners, and miners across nonferrous metals, electronics, and battery materials. Headquartered in St. Louis, Missouri, Interco operates two recycling facilities in the Greater St. Louis area. We take pride in being a dedicated, trusted partner to our suppliers and consumers.
The IT Technician provides front-line technical support across computers, mobile devices, software applications, and basic network connectivity. This role resolves day-to-day user issues, performs routine maintenance, supports onboarding and offboarding, and assists with a wide range of internal IT projects.
Key Responsibilities
Respond to and resolve help desk tickets, calls, and email requests
Troubleshoot Windows OS issues, software problems, and common errors
Support remote users using remote assistance tools
Reset passwords and manage basic account permissions
Set up new user accounts and assist with onboarding and offboarding
Replace or upgrade basic hardware components in desktops and laptops
Troubleshoot and support printers, scanners, and peripherals
Ensure connectivity for LAN, Wi-Fi, and VPN users
Assist with basic IP, DNS, DHCP, and network printer issues
Add new IT assets into inventory and maintain accurate asset records
Perform clean, organized wire and cable management on desks, racks, and workstations
Log support requests and resolution documentation in ConnectWise
Update knowledge base articles and internal documentation
Participate in routine system maintenance and patching
Assist with IT projects, migrations, and hardware rollouts
Perform periodic on-site inspections at assigned locations
Qualifications
Skills and Requirements
Strong understanding of Windows OS troubleshooting
General PC hardware knowledge including RAM, SSD, BIOS basics, and peripherals
Ability to perform clean and organized wire and cable management
Familiarity with Microsoft 365 and common business software
Ability to troubleshoot basic network and connectivity issues
Understanding of user account management including Active Directory basics
Ability to document work clearly and follow established procedures
Strong internal communication skills
Preferred and Trainable
Basic IP networking concepts including DNS, DHCP, and subnets
Experience with ITSM ticketing systems such as ConnectWise or ServiceNow
Experience with remote support tools
Ability to support project tasks including imaging, deployments, and upgrades
Understanding of IT security best practices and phishing awareness
Education and Experience
College degree in a related field is required
Acceptable fields include Information Technology, Computer Science, Cybersecurity, or similar disciplines
Up to two years of IT support experience
CompTIA A+ preferred
Additional Information
Compensation:
$20/hr
100% Company-paid Medical, Dental, Vision
100% Company-paid Short-Term Disability, Long-Term Disability
Company paid $25K life insurance policy
Accelerated paid Vacation time
Paid vacation Christmas Eve through - New Year's Day for all employees
As a matter of company policy, Interco does not sponsor employment visas or hire from out of the USA nor does the company sponsor candidates who do not currently reside within the USA without an existing H-1B visa.
This is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties or responsibilities that will be required. Interco reserves the right to modify this job description at any time, including assigning or reassigning job duties or eliminating this position at any time.
Candidate information will be kept confidential according to EEO guidelines.
Work remotely: No
*******************
IT Technician (Entry Level)
Technical support technician job in Saint Louis, MO
For nearly three decades Interco has developed trading relationships around the world with the ultimate goal of returning recycled raw materials back into the global supply chain. Established in 1996 Interco has grown with the focus of providing recycling & trading services to industrials, scrap dealers, OEMs, governments, smelters, refiners, and miners across nonferrous metals, electronics, and battery materials. Headquartered in St. Louis, Missouri, Interco operates two recycling facilities in the Greater St. Louis area. We take pride in being a dedicated, trusted partner to our suppliers and consumers.
The IT Technician provides front-line technical support across computers, mobile devices, software applications, and basic network connectivity. This role resolves day-to-day user issues, performs routine maintenance, supports onboarding and offboarding, and assists with a wide range of internal IT projects.
Key Responsibilities
Respond to and resolve help desk tickets, calls, and email requests
Troubleshoot Windows OS issues, software problems, and common errors
Support remote users using remote assistance tools
Reset passwords and manage basic account permissions
Set up new user accounts and assist with onboarding and offboarding
Replace or upgrade basic hardware components in desktops and laptops
Troubleshoot and support printers, scanners, and peripherals
Ensure connectivity for LAN, Wi-Fi, and VPN users
Assist with basic IP, DNS, DHCP, and network printer issues
Add new IT assets into inventory and maintain accurate asset records
Perform clean, organized wire and cable management on desks, racks, and workstations
Log support requests and resolution documentation in ConnectWise
Update knowledge base articles and internal documentation
Participate in routine system maintenance and patching
Assist with IT projects, migrations, and hardware rollouts
Perform periodic on-site inspections at assigned locations
Qualifications
Skills and Requirements
Strong understanding of Windows OS troubleshooting
General PC hardware knowledge including RAM, SSD, BIOS basics, and peripherals
Ability to perform clean and organized wire and cable management
Familiarity with Microsoft 365 and common business software
Ability to troubleshoot basic network and connectivity issues
Understanding of user account management including Active Directory basics
Ability to document work clearly and follow established procedures
Strong internal communication skills
Preferred and Trainable
Basic IP networking concepts including DNS, DHCP, and subnets
Experience with ITSM ticketing systems such as ConnectWise or ServiceNow
Experience with remote support tools
Ability to support project tasks including imaging, deployments, and upgrades
Understanding of IT security best practices and phishing awareness
Education and Experience
College degree in a related field is required
Acceptable fields include Information Technology, Computer Science, Cybersecurity, or similar disciplines
Up to two years of IT support experience
CompTIA A+ preferred
Additional Information
Compensation:
$20/hr
100% Company-paid Medical, Dental, Vision
100% Company-paid Short-Term Disability, Long-Term Disability
Company paid $25K life insurance policy
Accelerated paid Vacation time
Paid vacation Christmas Eve through - New Year's Day for all employees
As a matter of company policy, Interco does not sponsor employment visas or hire from out of the USA nor does the company sponsor candidates who do not currently reside within the USA without an existing H-1B visa.
This is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties or responsibilities that will be required. Interco reserves the right to modify this job description at any time, including assigning or reassigning job duties or eliminating this position at any time.
Candidate information will be kept confidential according to EEO guidelines.
Work remotely: No
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Tier 2 Technical Support Analyst
Technical support technician job in Lake Saint Louis, MO
Job Description
Founded in 1986, St. Charles Community College (SCC) has a reputation as one of the best two-year colleges in the state of Missouri. SCC's service area includes a six-county region with a population exceeding 540,000. SCC's main campus, located in Cottleville, has won architectural awards for its innovative, contemporary design. The college's Dardenne Creek Campus features the Center for Healthy Living and the Field to Table Institute. Opening Fall 2025, the Innovation West Campus located in Wentzville features the Regional Workforce Innovation Center. With a focus on innovation, St. Charles Community College is a leader in delivering high quality education in a state-of-the-art learning environment. The success of SCC is rooted in the mission of serving the community by "focusing on academic excellence, student success, workforce advancement, and life-long learning within a global society."
St. Charles Community College seeks a full-time Tier 2 Technical Support Analyst position will analyze and determine user software needs; ensure effective operation of audio visual for classroom and community events, and provide other high-level instructional and technical support for the academic and community functions of the College on the main campus and off-site location(s).
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
Meets with users to determine specifications and network configurations needed for new and existing software.
Provides instructional and technical support to staff, faculty, and students for computers, AV needs, printing and other miscellaneous hardware and software.
Analyzes information (specifications compared to the workstations and network it will be installed on) and works with the vendor to resolve any technical issues.
Deploys images and reviews special policies or permissions that need to be setup. Verifies software license information.
Software installation on a network or standalone.
Set-up, troubleshoots and ensures connectivity to the network by proper configuration.
Record system documentation for technical procedures and/or training.
Set-up and performs testing of software on new operating systems.
Trainer for Tier 1 Technology Support Analysts.
Provides basic audio/visual equipment maintenance.
Provides media instruction for faculty, staff and community.
Installs, administers, and operates all audio/visual equipment, for all video production activities related to SCC. Including projectors, recorders, data projectors, distribution amplifiers, cameras, mixer/editor; photography equipment; overhead, slide and 16mm projectors; personal computer.
Manages the TV Studio and assists faculty with classroom activities, including instructional sessions with studio equipment (switcher, teleprompter, cameras, etc.)
Complies with IT procedure for reporting child pornography on SCC equipment.
MINIMUM QUALIFICATIONS:
Associate's degree from two-year College; or four years related experience and/or training; or equivalent combination of education and experience.
Experience deploying software to computers using SCCM, loading software, and basic hardware knowledge.
Understanding of Microsoft Windows Server environment including Active Directory, group policies, and permissions.
Experience documenting standard operating procedures, processes, and other administrative functions.
Self-motivated, task oriented, focused on resolving issues, and ability to function with minimal supervision.
Conceptual knowledge of network and physical security principles.
PREFERRED QUALIFICATIONS:
Experience with PowerShell is preferred.
Technical knowledge of a Windows and Mac operating system preferred.
Knowledge of Active Directory preferred.
Experience with audiovisual technology; including projectors, video equipment, Smartboards and document cameras preferred.
St. Charles Community College is an Equal Opportunity Employer.
Client Care or Recovery Support Technician
Technical support technician job in Maryville, IL
Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. Part-time as-needed position to provide coverage for any of three shifts - 7:00am to 3:30pm, 3:00pm to 11:30pm, or 11:00pm to 7:30am. Position can be filled as a Client Care or Recovery Support Techician/Specliast and is based in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift pay differential.
Responsibilities
Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable.
Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.
Qualifications
Must be at least 21 years old. Must possess a minimum high school diploma or equivalent. Or a bachelor's degree; or a total of 5 years' experience and college combined. Various other certifications will be required depending on experience level. Personal experience with recovery process and willingness to discuss it as appropriate. Demonstrated skills in human services and in services to adults. Demonstrated ability to work within organizational structure. Ability to accept supervision. Demonstrated ability to work constructively with consumers, treatment resources, and the community. Valid driver's license, private auto insurance, and be insurable. Basic computer skills including MS Office 365, Adobe Acrobat, and an electronic medical record.
Are you intrigued by this job but don't meet every single requirement?
Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly,
please apply anyway
! You might be just the right candidate for another role. We'd love to explore the possibilities with you!
EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
The anticipated starting pay for new hires for this position is between $17.00 - $20.00 per hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!
Auto-ApplyAdvanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Technical support technician job in Columbia, IL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Tier 2 Technical Support Analyst
Technical support technician job in Cottleville, MO
Founded in 1986, St. Charles Community College (SCC) has a reputation as one of the best two-year colleges in the state of Missouri. SCC's service area includes a six-county region with a population exceeding 540,000. SCC's main campus, located in Cottleville, has won architectural awards for its innovative, contemporary design. The college's Dardenne Creek Campus features the Center for Healthy Living and the Field to Table Institute. Opening Fall 2025, the Innovation West Campus located in Wentzville features the Regional Workforce Innovation Center. With a focus on innovation, St. Charles Community College is a leader in delivering high quality education in a state-of-the-art learning environment. The success of SCC is rooted in the mission of serving the community by "focusing on academic excellence, student success, workforce advancement, and life-long learning within a global society."
St. Charles Community College seeks a full-time Tier 2 Technical Support Analyst position will analyze and determine user software needs; ensure effective operation of audio visual for classroom and community events, and provide other high-level instructional and technical support for the academic and community functions of the College on the main campus and off-site location(s).
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
* Meets with users to determine specifications and network configurations needed for new and existing software.
* Provides instructional and technical support to staff, faculty, and students for computers, AV needs, printing and other miscellaneous hardware and software.
* Analyzes information (specifications compared to the workstations and network it will be installed on) and works with the vendor to resolve any technical issues.
* Deploys images and reviews special policies or permissions that need to be setup. Verifies software license information.
* Software installation on a network or standalone.
* Set-up, troubleshoots and ensures connectivity to the network by proper configuration.
* Record system documentation for technical procedures and/or training.
* Set-up and performs testing of software on new operating systems.
* Trainer for Tier 1 Technology Support Analysts.
* Provides basic audio/visual equipment maintenance.
* Provides media instruction for faculty, staff and community.
* Installs, administers, and operates all audio/visual equipment, for all video production activities related to SCC. Including projectors, recorders, data projectors, distribution amplifiers, cameras, mixer/editor; photography equipment; overhead, slide and 16mm projectors; personal computer.
* Manages the TV Studio and assists faculty with classroom activities, including instructional sessions with studio equipment (switcher, teleprompter, cameras, etc.)
* Complies with IT procedure for reporting child pornography on SCC equipment.
MINIMUM QUALIFICATIONS:
* Associate's degree from two-year College; or four years related experience and/or training; or equivalent combination of education and experience.
* Experience deploying software to computers using SCCM, loading software, and basic hardware knowledge.
* Understanding of Microsoft Windows Server environment including Active Directory, group policies, and permissions.
* Experience documenting standard operating procedures, processes, and other administrative functions.
* Self-motivated, task oriented, focused on resolving issues, and ability to function with minimal supervision.
* Conceptual knowledge of network and physical security principles.
PREFERRED QUALIFICATIONS:
* Experience with PowerShell is preferred.
* Technical knowledge of a Windows and Mac operating system preferred.
* Knowledge of Active Directory preferred.
* Experience with audiovisual technology; including projectors, video equipment, Smartboards and document cameras preferred.
St. Charles Community College is an Equal Opportunity Employer.