Senior Technical Support Specialist
Technical support technician job in Gulfport, MS
Role: IT Support Specialist / Desktop Support Specialist
Duration: Onsite
JD
Provide support to the business in using applications and services. Contributes to maintaining and operating our end user and onsite services.
Support Onsite (e.g., Service Desk, User Administration, User Requests) or locally (Time Critical Support, Desk Side Support).
IT Service Delivery Technician -- GOSDC5652171
Technical support technician job in Gulfport, MS
The IT Service Delivery Technician plays a crucial role in managing and supporting the operational aspects of IT services. This position focuses on handling service requests, installing and configuring hardware/software, troubleshooting issues, and maintaining accurate documentation. The role ensures efficient service delivery, optimal system performance, and enhanced user satisfaction while aligning IT operations with business needs.
Key Responsibilities:
Provide technical support to users via phone, email, or in person.
Troubleshoot and resolve hardware and software issues.
Install, configure, and maintain IT equipment and software applications.
Manage IT service requests, ensuring timely and effective resolution.
Monitor service performance and implement improvements where necessary.
Collaborate with cross-functional teams to enhance service quality and efficiency.
Develop and maintain service level agreements (SLAs).
Build and maintain strong relationships with end-users and stakeholders.
Communicate updates and system changes to customers.
Document all service activities and maintain an accurate inventory of IT assets.
Generate reports on service performance, identifying trends and recommending improvements.
Support IT-related projects such as network upgrades, UPS and AV support, and tool integrations.
Ensure adherence to quality standards through regular audits and corrective actions.
Stay updated on industry trends and best practices to continuously improve service delivery.
Required Skills:
Strong troubleshooting and problem-solving abilities in computer systems, networks, and software.
Excellent communication and customer service skills, especially with nontechnical users.
Proficiency in hardware/software installation, configuration, and maintenance.
Strong documentation and reporting skills.
Ability to work collaboratively in a team environment and manage multiple priorities.
Preferred Skills:
Experience managing IT projects or coordinating with cross-functional teams.
Knowledge of IT service management processes and tools (e.g., ITIL framework).
Experience monitoring service metrics and implementing quality improvements.
Certifications:
CompTIA A+, Microsoft Certified Professional (MCP), or ITIL Foundation (highly desirable).
Education:
Bachelor's degree in Computer Science, Information Technology, or a related field.
3-5 years of experience in IT support or service delivery roles, or equivalent experience.
Information Technology Technician
Technical support technician job in Gulfport, MS
The IT Technician supports the Public Service Commission of Yazoo City's technology infrastructure by maintaining computer systems, software, and network hardware to ensure reliable and secure IT operations. This position provides technical assistance to staff, troubleshoots issues, and plays a key role in maintaining technology systems that support the utility's operations and customer service delivery.
Key Responsibilities
Install, configure, and maintain desktop computers, printers, software, and other IT-related equipment.
Respond to service requests and provide timely technical support to staff.
Monitor and troubleshoot network connectivity and performance issues.
Perform routine system maintenance and software updates.
Assist in managing the utility's security protocols including firewalls, antivirus protection, and data backups.
Maintain and update user accounts, access rights, and system permissions.
Support the implementation of IT-related projects such as system upgrades and new technology integration.
Document technical processes, user guides, and IT inventory.
Ensure compliance with cybersecurity standards and data protection policies.
Provide training and assistance to staff in using hardware, software, and other tools.
Collaborate with vendors and service providers as needed for maintenance and support.
Ground Support Technician
Technical support technician job in Mobile, AL
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at ******************** * Notice: Know Your Rights: Workplace Discrimination is Illegal
* Notice: Pay Transparency Nondiscrimination (English)
* Aviso: Transparencia en el Pago No Discriminación (Spanish)
Job Description:
Airbus US Manufacturing Facility is looking for a Ground Support Technician to join our Manufacturing department based in Mobile, AL.
Responsible for the safe off-loading of Major Components Assemblies (MCA) from sea and road transport jigs onto Final Assembly Line (FAL) transportation trolleys and the delivery of MCAs to the Final Assembly Line stations in accordance with the planning schedule. Safe operations of Overhead Cranes with lifting capacities ranging from 6.5 tons to 50 tons, all with multiple lifting configurations.
Meet the team:
The team at the Airbus U.S. Manufacturing facilities help assemble the finest aircraft in the world, along two (soon to be three) production lines for the A220 and A320 Family aircraft. On the shop floor you'll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft.
Your working environment:
Nearby on 'Airbus Way' you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus' strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.
How we care for you:
* Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ("ESOP").
* Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.
* Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages.
* Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.
At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Your challenges:
Primary Responsibilities:
1. Crane Operations: 60%
● Overhead crane operations in the Transshipment hangar, A320 Final Assembly Line, Final Phase hangars, and A220 FAL to receive and deliver the major aircraft components utilizing a variety of overhead crane configurations and lifting devices.
2. Aircraft Towing: 20%
● Operating heavy aircraft tow tugs for the movement of aircraft into and out of various hangars in support of pre-Final Operational Testing.
● Ensuring aircraft system readiness and proper configuration aircraft towing operations, cargo loading, aircraft mooring, electrical power connections, ventilation for air supply, and cabin access all in accordance with the Aircraft Maintenance Manual (AMM). MAA AOA training.
3. Logistics / Site Services: 15%
● Coordinating logistical support for cannibalization, reallocation, out of sequence requests of aircraft materials, and the return of sea transport jigs.
● Operation of heavy equipment to load/ unload shipping containers of MCAs using 30 k forklift.
● Operation of heavy equipment to support unloading of MCAs from sea jigs at heights of 20-30 feet using articulating man lift or scissor lifts.
● Fueling activities for ground support equipment (GSE). Using portable fuel tanks.
4. Completion of Documentation/ Training: 5%
● Adherence to various policies regarding accurate recording of completed work and work-in-progress by using daily job cards to record activities.
● Notifies affected parties when clerical errors are discovered or documentation is incomplete.
● Using SOIs to perform each task assigned and documenting any discrepancies.
● Maintains accurate and up-to-date training records of EHS, SAP.
● Ensure required daily pre-operational inspections of GSE are completed. Additional Responsibilities:
● Housekeeping, Assistance with lifting/pushing/pulling, Etc.
● Other duties as assigned.
Your boarding pass:
* Overhead, Crane.
* Aviation ramp operations.
* Heavy Equipment Operations.
* Logistic Operations.
* SAP experience preferred.
* High School Diploma or equivalent Experience:
* 3 years of experience working with overhead cranes.
* 3+ years of experience working in aviation ramp operations.
* 3+ years experience working with heavy equipment.
Physical Requirements:
● Speaking: Able to engage in conversations in person and via electronic means and deliver information to groups of varying size with or without amplification.
● Equipment Operation: Able to operate a wide range of tools and equipment including hydraulic lifts and arms.
● Carrying: Able to occasionally carry up to 70lbs/31.7kg while engaging in training, addressing production issues or as part of continuous improvement projects.
● Lifting: Able to occasionally lift up to 30lbs/14kg.
● Pushing/Pulling: Able to push/pull items in office areas and on the shop floor.
● Sitting: Able to sit for extended periods of time at the computer and in meetings.
● Squatting/Kneeling: Able to occasionally squat or kneel to retrieve or replace items.
● Standing: Able to stand for extended periods of time delivering information.
● Travel/Mobility: Able to travel overseas and domestically sometimes for extended periods of time and on short notice.
● Able to work outside hangers in changing locations. Able to work on movable lifts at the aircraft at a height of approximately 40 ft. Sometimes working in a ventilated fuel tank with a mask in a confined space. Able to enter a wing through a 9.8 inch by 17.7 inch oval opening.
● Walking: Able to walk through office and production areas, around flightline and airstrips and sometimes on uneven indoor or outdoor surfaces other business interactions.
● Climbing: Ability to climb stairs or ladders as required.
● Visual: Ability to visually inspect parts/components (read small numbers in either Vernier scale or other).
Take your career to a new level and apply online now!
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
Company:
Airbus Americas, Inc.
Employment Type:
US - Direct Hire
Experience Level:
Entry Level
Remote Type:
On-site
Job Family:
Logistics
* -----
Job Posting End Date: 12.26.2025
* -----
Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ****************.
Auto-ApplySYSTEM SUPPORT SPECIALIST I
Technical support technician job in Mobile, AL
This is advanced technical work in system management, system support and in maintaining system performance. Jurisdiction Yearly SalaryMobile County*$64,678 - $103,397 City of Prichard$32,352 - $50,184 City of Saraland*$54,412 - $86,986 Mobile Area Water & Sewer System* $55,772 - $89,161
Mobile County Health Department$53,085 - $84,865
Mobile Housing Authority*$58,596 - $93,675
* Amended 10/17/2025Minimum Qualification Requirements
Attainment of a minimum of a bachelor's degree from a recognized college or university in computer science or a closely related field and a minimum of three years experience performing operating system maintenance and support and troubleshooting end user operating system hardware and software; or a combination of education and experience equivalent to these requirements. For details, please see the Class Specifications | SYSTEM SUPPORT SPECIALIST I | Class Spec Details (governmentjobs.com).
All applications must be submitted online through the Mobile Civil Service Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, "email" should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Civil Service System employment, and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application.
A person with a disability may request accommodation by contacting the Mobile Civil Service at ************.
Adam Bourne, Civil Service Director
The agencies we serve are equal-opportunity employers
Computer Field Technician
Technical support technician job in Mobile, AL
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Ground Support Technician
Technical support technician job in Mobile, AL
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at ********************
Notice: Know Your Rights: Workplace Discrimination is Illegal
Notice: Pay Transparency Nondiscrimination (English)
Aviso: Transparencia en el Pago No Discriminación (Spanish)
Job Description:
Airbus US Manufacturing Facility is looking for a Ground Support Technician to join our Manufacturing department based in Mobile, AL.
Responsible for the safe off-loading of Major Components Assemblies (MCA) from sea and road transport jigs onto Final Assembly Line (FAL) transportation trolleys and the delivery of MCAs to the Final Assembly Line stations in accordance with the planning schedule. Safe operations of Overhead Cranes with lifting capacities ranging from 6.5 tons to 50 tons, all with multiple lifting configurations.
Meet the team:
The team at the Airbus U.S. Manufacturing facilities help assemble the finest aircraft in the world, along two (soon to be three) production lines for the A220 and A320 Family aircraft. On the shop floor you'll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft.
Your working environment:
Nearby on ‘Airbus Way' you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus' strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.
How we care for you:
Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”).
Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.
Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.
Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.
At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Your challenges:
Primary Responsibilities:
1. Crane Operations: 60%
● Overhead crane operations in the Transshipment hangar, A320 Final Assembly Line, Final Phase hangars, and A220 FAL to receive and deliver the major aircraft components utilizing a variety of overhead crane configurations and lifting devices.
2. Aircraft Towing: 20%
● Operating heavy aircraft tow tugs for the movement of aircraft into and out of various hangars in support of pre-Final Operational Testing.
● Ensuring aircraft system readiness and proper configuration aircraft towing operations, cargo loading, aircraft mooring, electrical power connections, ventilation for air supply, and cabin access all in accordance with the Aircraft Maintenance Manual (AMM). MAA AOA training.
3. Logistics / Site Services: 15%
● Coordinating logistical support for cannibalization, reallocation, out of sequence requests of aircraft materials, and the return of sea transport jigs.
● Operation of heavy equipment to load/ unload shipping containers of MCAs using 30 k forklift.
● Operation of heavy equipment to support unloading of MCAs from sea jigs at heights of 20-30 feet using articulating man lift or scissor lifts.
● Fueling activities for ground support equipment (GSE). Using portable fuel tanks.
4. Completion of Documentation/ Training: 5%
● Adherence to various policies regarding accurate recording of completed work and work-in-progress by using daily job cards to record activities.
● Notifies affected parties when clerical errors are discovered or documentation is incomplete.
● Using SOIs to perform each task assigned and documenting any discrepancies.
● Maintains accurate and up-to-date training records of EHS, SAP.
● Ensure required daily pre-operational inspections of GSE are completed. Additional Responsibilities:
● Housekeeping, Assistance with lifting/pushing/pulling, Etc.
● Other duties as assigned.
Your boarding pass:
Overhead, Crane.
Aviation ramp operations.
Heavy Equipment Operations.
Logistic Operations.
SAP experience preferred.
High School Diploma or equivalent Experience:
3 years of experience working with overhead cranes.
3+ years of experience working in aviation ramp operations.
3+ years experience working with heavy equipment.
Physical Requirements:
● Speaking: Able to engage in conversations in person and via electronic means and deliver information to groups of varying size with or without amplification.
● Equipment Operation: Able to operate a wide range of tools and equipment including hydraulic lifts and arms.
● Carrying: Able to occasionally carry up to 70lbs/31.7kg while engaging in training, addressing production issues or as part of continuous improvement projects.
● Lifting: Able to occasionally lift up to 30lbs/14kg.
● Pushing/Pulling: Able to push/pull items in office areas and on the shop floor.
● Sitting: Able to sit for extended periods of time at the computer and in meetings.
● Squatting/Kneeling: Able to occasionally squat or kneel to retrieve or replace items.
● Standing: Able to stand for extended periods of time delivering information.
● Travel/Mobility: Able to travel overseas and domestically sometimes for extended periods of time and on short notice.
● Able to work outside hangers in changing locations. Able to work on movable lifts at the aircraft at a height of approximately 40 ft. Sometimes working in a ventilated fuel tank with a mask in a confined space. Able to enter a wing through a 9.8 inch by 17.7 inch oval opening.
● Walking: Able to walk through office and production areas, around flightline and airstrips and sometimes on uneven indoor or outdoor surfaces other business interactions.
● Climbing: Ability to climb stairs or ladders as required.
● Visual: Ability to visually inspect parts/components (read small numbers in either Vernier scale or other).
Take your career to a new level and apply online now!
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
Company:
Airbus Americas, Inc.
Employment Type:
US - Direct Hire
Experience Level:
Entry Level
Remote Type:
On-site
Job Family:
Logistics
------
Job Posting End Date: 12.26.2025
------
Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ****************.
Auto-ApplySenior Peer Support Specialist
Technical support technician job in Mobile, AL
Job Description • Offer person-centered treatment planning with personally and culturally diverse clients. • Coordinate team of peer support specialists offering recovery services for adults, including the facilitation of weekly support group to promote values-based living.
• Offer problem-solving and other recovery support services, navigation of regional health care system, transportation services, and linkage to housing and other social services.
• Provide routine screening for new and returning clients in outpatient clinic.
• Participate in weekly inter-disciplinary team meetings to promote care coordination.
• Support operations of the crisis intervention team via consultation and service
planning.
• Outreach to courts, social service organization, regional medical centers/clinics and other health care organizations to ensure proper working relations.
Required Qualifications
• Completion of a high school diploma or GED.
• Must be a Veteran of the United States Military.
• At least two years of recovery from a SUD and possible mental health disorder(s).
• Certified peer support specialist from Alabama Department of Mental Health.
(ADMH) or eligible to become certified within first three months of employment.
Required Knowledge, Skills & Abilities
• Expertise in principles of recovery from SUDs and possible mental health disorder(s)
• Ability to appropriately share personal story of recovery to benefit or encourage others
• Strong self-care practices and commitment to maintaining a lifelong recovery
trajectory
• Ability to develop and maintain rapport with personally and culturally diverse clients
• Ability to work collaboratively in an inter-disciplinary team environment
• Strong interpersonal skills and ability to build trust with community partners
• Knowledgeable about cultural humility and other principles of trauma-informed care, person-centered care, evidence-based practice, and military cultural competence.
• Willingness to commit to VRR's organizational values (Integrity, Compassion and Respect) and operational principles (e.g., holistic, person-centered, evidence-based care)
Supervisory relationships
• Reports directly to Clinical Director.
• Provide direct supervision to 7 - 12 Peer Support Specialists.
• Provides direct support to Community Integration Program.
• Provides mentorship and support to all Peer Support Specialists.
Amount of travel and any other special conditions or requirements:
• State & local travel required (estimated 500 miles per month)
• Reliable transportation and state-mandated minimum vehicle insurance coverage
FLSA status
• Salary, Exempt
Hours per day or week:
• Full-time position at 1.0 FTE (40 hours a week)
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dt QREAlbII
Shopfloor OT/IT support Technician
Technical support technician job in Mobile, AL
Must Have Technical/Functional Skills Interaction with Team members for knowledge sharing, knowledge transition and issue resolution Stakeholder management, share regular updates and assist in preparing operational reports Triaging of issues and coordination with cross functional teams for timely resolution
Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.)
Maintaining agreed SLA levels and assuring Quality of delivery at all times
Adhere to shift rotation plan and Operating model
Interaction with SME's on functional issues
Coordinate communications between suppliers, OEM, and business stakeholders for their particular area
Tracks and report progress to stakeholders
Working experience in "ServiceNow" and knowledge on Incident, Problem, Change, SLM and Knowledge Management processes
Shift timings : Monday to Friday:Morning 6:00 am till 2:30 pm, Afternoon 3:00 pm till 23:30
On-Call support beyond Office hours
Extended Shift timings and Weekend working based on customer requirements
Roles & Responsibilities
Day to day incident monitoring and resolution (Service Now preferred)
Interaction with client (IT & Business users) on functional issues
Triaging of issues and coordination with cross functional teams for timely resolution
Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.)
Maintaining agreed SLA levels and assuring Quality of delivery at all times
Adhere to shift rotation plan and Operating model
Interaction with SME's on functional issues
Coordinate communications between suppliers, OEM, and other IT stakeholders for their particular area
Tracks and report progress to stakeholders
Willing to work in shifts, this is mandatory
Base Salary Range: $63,400 - $80,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SV2
#LI-KUMARAN
Client Support
Technical support technician job in Mobile, AL
Job Description
Do your job and you will go far here
____Technical Support - Mobile, AL -April 2025
Technical support technician job in Mobile, AL
We are always looking forward to receiving resumes from candidates with skills and technical experience in the aerospace sector. We are very happy to receive speculative resumes if you are looking for a career change within the aerospace industry. Our flexible recruitment services will provide you with the following employment options:
* Contract
* Contract to Direct
* Direct
Our experienced consultants are experts in their field and are well placed to advise you on all aspects of aerospace recruitment opportunities, and employment trends.
MDDU CBRN Task Based Technical Support Specialist
Technical support technician job in Mobile, AL
In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible.
Job Description:
Parsons is looking for an amazingly talented MDDU CBRN Task Based Technical Support Specialist to join our team!
This position is an as needed role and NOT a full-time role.
What You'll Be Doing:
* Conduct CBRN detection operations at the direction of federal staff to include coordinating with stakeholders, managing equipment, planning logistics, developing plans, teaching and training equipment protocols to stakeholders, reporting information as appropriate, notifying chain of command as appropriate, writing situational reports and after-action reports, and following up with the stakeholder in post-deployment communications.
* Manage and maintain file system for regional documentation to include record keeping, following file standards and protocols, and maintaining both electronic and paper files.
* Responsible for maintaining their equipment, tactics, techniques, and procedure standards by completing all training, including refresher training, in accordance with MDDP policies.
* Supports fleet management by documenting, tracking, submitting, and filing all necessary fleet vehicle information in accordance with MDDP, CWMD, and DHS policies.
* Adheres to professional standards and codes of conduct set forth by MDDP, CWMD, and DHS including dress code, all forms of communication standards, social media regulations, and other policies as required.
* Presents clear, concise, and accurate information on the Mobile Detection Deployment Program and its capabilities to a variety of stakeholders and group sizes.
* Professionally conducts training on and answers questions on policies, procedures, protocols, and equipment of the program to a variety of stakeholders and group sizes
* Provides support for Situation Reports (SITREPs).
* Provides input for After Action Reports (AARs).
What Required Skills You'll Bring:
* Active Secret security clearance or higher
* Must be able to obtain DHS Suitability.
* Experienced in chemical, biological, radiological and nuclear detection and CBRN training and exercises
* 10 years experience in radiological and nuclear detection and training
* Special event operational experience including SEAR or NSSE events
* Knowledgeable and skilled in using a variety of equipment including but not limited to Mobile/Portable Radiation Detection Systems, Personal Radiation Detectors PRD Spectroscopic/Non-Spectroscopic;; Radiological Isotope Identification Device RIID High-Res/Low-Res;. Auxiliary Equipment: Radios, Radioactive Material Sources.
* Must be able to lift and carry up to 50 pounds of equipment
* Excellent verbal and communications skills to include completing daily situation reports, after-action reports, and monthly report.
* Proficient in the use of computers, A/V equipment, Microsoft Office products, Word, Excel, PowerPoint.
* Radiation Worker training and experience working with radioactive materials.
* Travel up to 75 percent of the month within the contiguous United States and US territories may be required including back to back trips in excess of a week. May be called to support PM directly when requested or function as Acting PM for periods no longer than 30 consecutive days.
* Must have valid driver's license and experience towing larger trailers including a fifth wheel
* Must have a Class B CDL license or ability to obtain one within 3 months of being hired
Security Clearance Requirement:
An active Secret security clearance is required for this position.
This position is part of our Federal Solutions team.
The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now.
Salary Range: $72,900.00 - $127,600.00
We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!
This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled.
Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to ************************************************
Auto-ApplyPC TECHNICIAN (2 positions)
Technical support technician job in Moss Point, MS
Technology Additional Information: Show/Hide PC TECHNICIAN I DEPARTMENT: Technology The PC Technician is responsible for the installation, maintenance, upgrading and training related to all Moss Point School District technology equipment.
QUALIFICATIONS;
* Associates Degree in Computer Science or Management Information Systems or equivalent training or experience (CompTIA or Cisco Certifications preferred)
* Four years experience working with computers, equipment, networks and software
* Able to work with a team as well as work independently
* Have good communications skills
* Experience in the listed duties and responsibilities
* Ability to lift and carry 50 or more pounds
SKILLS/ABILITIES:
* Follows the Mississippi Code of Ethics
* Follows Moss Point School District Board Policies
* Work Habits:
* Observes assigned work hours
* Maintains a pattern of prompt and regular attendance
* Follows the daily schedule as prescribe
* Adjusts to work assignments and/or schedule changes
* Personal Qualities:
* Demonstrates a positive attitude toward work assignments
* Accepts responsibility for the work assigned
* Maintains appropriate appearance and personal hygiene
* Accepts constructive criticism
REPORTS TO: Technology Supervisor
DUTIES AND RESPONSIBILITIES:
Duties include but are not limited to the following:
* Work with the district's Technology Supervisor and/or designee to plan and maintain network, equipment, technology policies, email, etc.
* Respond to helpdesk tickets and make sure helpdesk records are up-to-date
* Ability to effectively work and communicate with administrators, teachers, and staff
* Ability to effectively instruct personnel in the use of technology
* Effectively troubleshoot technology related problems to determine and remedy the problem
* Repair and perform remedial maintenance on computer equipment and related peripherals
* Determine and locate parts as needed for computer maintenance and repairs
* Install cabling and terminate as needed in classrooms and school buildings
* Independently schedule summer preventive maintenance and routine cleaning of computer equipment
* Install and set up computers, peripherals, and software as needed, including interactive boards and panels, slates, clickers, science lab technical devices, wireless access points and devices, projectors, scanners, ipads, document cameras, network pointers, etc.
* Install peripheral equipment upgrades and/or features to existing computers, research and troubleshoot when necessary
* Install software, research and learn new software, train personnel and provide support as needed
* Install and configure network hardware
* Have knowledge of TCP/IP usage
* Have knowledge of routing and switching
* Assist with administration of network directory service including student and teacher network user accounts and network resources
* Troubleshoot overhead projector and panel issues including installation, changing bulbs and repair
* Participate in continuing education in effort to stay current with district technology.
* Any other duties as assigned by the Superintendent, Assistant Superintendent, Operations Director, Technology Supervisor and/or his/her designee
TERMS OF EMPLOYMENT: 240 days
* FLSA Status: Non-exempt
* "At-Will" position
* Rate of Pay is established by Board policy
* Current driver's license
* Dependable mode of transportation and state required minimum coverage for vehicle insurance
EVALUATION:
Performance in this position will be evaluated by the Technology Supervisor annually in accordance with provisions of the Board's policies on evaluation
PC Specialist
Technical support technician job in Mobile, AL
Qualifications Minimum Qualifications: * Associate degree in computer science or equivalent knowledge base * Working knowledge of personal computers and basic knowledge of PC support functions Desired Qualifications: * Formal training in PC operating systems and or application programming desired
Responsibilities
Provides technical support to personal computer systems and PC network users in response to specific requests. Installs personal computer application software and assists in problem determinations.
Auto-ApplyIT Technician
Technical support technician job in Daphne, AL
Responsibilities
Provide in-person, virtual, and phone-based technical support to end users across the organization.
Crosstrain on telephony systems, hardware, and application software within the IT environment.
Identify hardware and software requirements based on user needs and recommend appropriate solutions.
Install and configure computer hardware, peripheral devices, operating systems, networking components, and productivity software (e.g., Microsoft Office 365).
Monitor and troubleshoot system performance issues such as slow response times or security breaches.
Analyze user requirements and recommend technology solutions to improve business efficiency.
Assist in the design, testing, and implementation of new software applications.
Collaborate with network services and information systems teams to resolve complex IT issues.
Maintain and administer user access via Active Directory, including account creation and permissions.
Provide basic user training for system access and applications.
Document updates, resolutions, and technical support activities via email, voice mail, or in-person communication.
Perform other related duties as assigned.
Minimum Qualifications
BS in Information Systems, Computer Science or equivalent experience
3+ years of relevant experience in computer networking, operating systems and system support
Minimum 2 years of experience supporting Windows OS, server hardware/software, and mobile platforms (Mac OS, iOS, Android).
Minimum 2 years of hands-on experience with Active Directory.
Minimum 2 years of help desk or desktop support experience.
Proficiency in Microsoft Office 365 applications (Excel, Word, PowerPoint, Outlook).
Minimum 2 years of experience with network infrastructure (basic troubleshooting, connectivity support).
Auto-ApplyLevel I LDAR Technician
Technical support technician job in Mobile, AL
The ECS LDAR Technician is responsible for conducting air monitoring and emissions measurement activities, performing equipment calibrations and maintenance, and collecting and organizing field data for air quality compliance and emissions assessment program.
Essential Job Functions
* Maintains a safe, secure and healthy environment by adhering to Company/Customer safety standards and practices and to legal regulations, alerting others regarding potential hazards or concerns
* Performs all duties as assigned and adheres to TEAM's Core Values.
* Performs EPA Method 21 hydrocarbon leak detection using a portable gas analyzer and electronic data collector.
* Performs analyzer certification and calibration, and routine preventative maintenance to assure optimum operation of testing equipment.
* Assures all activities for an assigned monitoring route are completed within a time frame consistent with TEAM's policies and procedures, assuring all components are monitored completely and are accurately reported.
* Identifies leaks as prescribed by the applicable governing regulations and completes and attaches a leaking component tag to properly identify the leak source.
* Performs visual assessments for evidence of leaking hydrocarbons, and report equipment with open-ended lines.
* Maintains the identification system of LDAR components, and identifies and records changes in the LDAR component inventory.
* Provides ECS reports daily and communicates with site-specific personnel and branch management regarding equipment changes.
* Communicates with plant personnel as directed.
* Performs other duties and responsibilities as assigned.
Job Qualifications
* High school diploma or equivalent required.
* One (1) or more year's previous experience in an industrial or plant environment preferred.
* Travel Requirements: 0%-25%
Work Conditions
* Position is based out of a branch or site location.
* Field duties require indoor and outdoor work in a plant atmosphere
* Interaction with other crew employees, as well as supervisors and client personnel
* Working in plant and/or shop areas around production machinery with extreme noise levels
* Must be able to wear safety equipment as required by the safety department for personal protection
* May be at more than one job site in a day and must be able to tolerate climate changes
* May be required to travel out of town on a periodic basis
Auto-ApplySupport Technician
Technical support technician job in Mobile, AL
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $12.25 per hour
Salary Range:
7.25
-
12.25
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyField Technician Starlink/Dish Network - Lucedale, MS
Technical support technician job in Lucedale, MS
Field Technician Salary: $18.50$24.50 No Experience Required Sign-On Bonus: $250 Join Our Team! Ready to build a career with meaningful growth, strong support, and great pay? Do you have the desire to work hard and build a stable career at an Employee-Owned company? Tired of not being able to pay your bills on time and differentiate yourselves from team members that dont perform like you do? If so, now is the time to join the Satellites Unlimited (SUI) family as a Field Technician! This entry-level satellite TV and broadband installer role is ideal for individuals with mechanical aptitude and good communication & customer service skills.
* Quick Apply: Takes less than 10 minutes on our website
* Watch what its like to be part of the team:
Hydroblast/Vacuum Technician Level 1 (Entry Level)
Technical support technician job in Mobile, AL
Job DescriptionDescription:
Hydro-blast/Vacuum Technician Level 1 (TECH 1) performs industrial hydro-blast, vacuum work, and associated labor in outages, shutdowns, turnarounds, and general maintenance scopes. The work takes place in advanced manufacturing and power generation facilities throughout the US.
Hydro-blast/Vacuum Technician Level 1 (TECH 1) are required to travel, sometimes for long periods, to perform this work.
· Adhere to the Atlas Core Values: Safety, Strong Work Ethic, Professionalism, and Honesty
· Cooperate with Team Leader, coworkers, and customers in carrying out assigned work.
· Safely perform general labor, as required, including but not limited to shoveling, raking, using pickaxe, using hand and/or power tools, carrying buckets, picking up trash, and wiping surfaces
· Understand and use proper personal protective equipment for industrial hydro-blast and vacuum jobs.
· Identify and properly use vacuum truck equipment and components.
· Properly set up or assist in setting up vacuum projects.
· Perform vacuum operations using flex hose and hard pipe.
· Use the best safety practices relative to industrial vacuum work.
· Operate Safety-T during vacuum operations.
· Understand and use proper personal protective equipment for hydro-blasting jobs.
· Be able to identify hydro-blasting equipment and components.
· Properly set up or assist in setting up hydro-blasting projects.
· Be able to identify and properly rig anti-withdrawal devices.
· Use the best safety practices relative to hydro-blasting.
· Work in confined spaces as required by project.
· Work from heights greater than four feet wearing fall protection PPE as required by project.
· Follow proper lock out/tag out procedure.
· Be clean shaven as required by project.
· Wear respiratory protection as required by project.
· Assist with the implementation of worksite protection, by means of barricades, warning signs or cones.
· Take action to replace PPE when it becomes damaged.
· Take action to ensure proper housekeeping on jobsites.
· Take action to remove any unauthorized personnel who enter a danger area.
· Confirm that any personnel entering the barricade area shall wear the required PPE.
· Stop work if equipment is improperly set up, missing components, or damaged/malfunctioning.
· Stop work if there is a change in conditions that affect safety, if any existing hazard is ignored, or any new hazard is introduced.
· Review JSA and provide input on identifying hazards and controls.
· Follow all safe work habits in accordance with Company rules, OSHA regulations, and customer requirements.
· Immediately report any unsafe conditions to Atlas Team Leader or customer supervision
· Communicate regularly with Atlas Team Leader on progression of job and any complications that occur.
Requirements:
There are no minimum requirements to apply for the position of Tech 1
Provide satisfactory results of a pre-employment drug screen.
Provide satisfactory results of a pre-employment background check.
Successfully complete the Atlas Qualifying Program
I.T. Technician ( I, II, III )
Technical support technician job in Gulfport, MS
The IT Technician's role is to provide first level support and maintain in-house computer systems, desktops, hardware/software and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware/software while ensuring optimal systems performance. The person will also provide technical assistance (in person, by telephone, or via e-mail) in a timely, professional, and accurate manner.