Help Desk Analyst
Technical support technician job in South Bend, IN
About the Role:
Our client is seeking Helpdesk Technicians to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory.
Key Responsibilities:
Provide Tier 1 helpdesk support to end users
Troubleshoot and resolve technical issues efficiently
Assist users with varying levels of technical knowledge and backgrounds
Manage multiple tasks and prioritize effectively in a fast-paced environment
Deliver exceptional customer service to ensure user satisfaction
Qualifications:
Previous Helpdesk experience, preferably Tier 1 support
Excellent customer service and communication skills
Strong troubleshooting and problem-solving abilities
Ability to multitask and work independently
Experience in the healthcare industry is a major plus
Computer Field Technician
Technical support technician job in South Bend, IN
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
EUC technician/Site IT Support
Technical support technician job in South Bend, IN
Must Have Technical/Functional Skills * Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services * Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle
* Work with vendors to conduct physical asset audit and maintain asset stock rooms
* End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling)
* Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information
* Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills
* Smart hands support for Server and Network devices
* Train the Trainer
Roles & Responsibilities
* 100% Work from Office (Client location)
* Asset inventory management (New Device Asset/Import/Physical Stocking)
* PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets.
* Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import)
* Accessory Request Fulfillment and Unknown Device Research/Investigation
* PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle)
* Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels)
* Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations)
* New Hire onboarding training and orientation
* AV Meeting Room support
Base Salary Range: $50,000 - $70,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SV2
#LI-KUMARAN
Technical Support Specialist
Technical support technician job in South Bend, IN
As a Technical Support Specialist I, you will play a vital role in delivering exceptional technical support to our clients. Acting as both the first point of contact and a problem solver, you will assess and address client inquiries efficiently, providing technical assistance, troubleshooting issues, and escalating complex cases when necessary. Your responsibilities will include remote troubleshooting, incident management, proactive maintenance, and ensuring effective communication between clients and our company.
Essential Duties & Responsibilities:
Client Support & Coordination:
Serve as the first point of contact for clients seeking technical support via phone, email, and web platform
Assess client needs quickly and efficiently, providing immediate resolutions when possible or routing to the appropriate technician
Create, track, and manage service tickets using a service desk ticketing system
Maintain service level agreements (SLAs) by tracking engagement and ensuring timely responses
Follow up with clients to confirm issue resolution and track service delivery success
Technical Support & Troubleshooting:
Deliver technical support across multiple clients, understanding diverse IT environments
Utilize remote desktop tools and troubleshooting techniques to diagnose and resolve issues efficiently
Perform quick service tasks (e.g., password resets, filtering rule changes) with appropriate training
Install, configure, and upgrade software and hardware components
Provide proactive maintenance, monitoring systems to prevent potential issues
Maintain and support client technology assets, including servers, clients, printers, wireless hardware, and network infrastructure
Incident & Service Management:
Log, categorize, prioritize, and diagnose incidents while providing workarounds when necessary
Escalate complex technical issues to higher-tier support teams
Track progress between service teams to ensure quality and timely follow-ups
Process service and change requests for new users, terminated users, and organizational changes
Training & Communication:
Maintain accurate documentation of incidents, problems, and resolutions
Assist in developing technical standards and workflows
Train end-users and prepare training materials on hardware and software usage
Provide guidance to clients on new systems, software, and IT best practices
Preferred Skills:
Experience in a help desk, service desk, or technical support role; MSP experience preferred
Strong knowledge of systems, software, and hardware troubleshooting
Familiarity with Active Directory and ticketing systems
IT certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator Associate) are a plus
Strong customer service and troubleshooting skills
Ability to communicate effectively, both verbal and written, with diverse individuals at all levels
Resourceful, self-starter, and productive in a fast-paced, entrepreneurial environment
Inquisitive mindset with a passion for learning and applying new technologies
Additional Requirements:
Must possess a valid driver's license and have reliable transportation, as travel to client sites may be required
Must be able to lift up to 50 lbs. as needed for hardware installations
What's in it for You?
Opportunity to work with a rapidly expanding tech company in the booming fields of IT and Analytics / AI, alongside some of the brightest in the industry
Opportunity to work with cutting-edge technology in an engaging, fun environment
Opportunity to be a part of a local company committed to making a difference in our community
Free snacks and an unlimited supply of coffee
Social events such as happy hours, game nights, holiday parties, ice cream sundae bars, fancy coffee carts, company softball team, company bowling team, etc.
Competitive salary and benefits package including health, vision, dental, and life insurance
Information Systems Technician
Technical support technician job in Dowagiac, MI
Job Description
Commitment to Citizen Service:
Service encompasses all aspects of the Pokagon Band of Potawatomi Indian's governmental operations. Every employee shares the responsibility to provide exemplary service, dignity, and respect to all Tribal Citizens, the Tribal Council, and staff members. To this end, all employees have an obligation to identify and report any service problems, issues, or concerns and, through designated channels, initiate, recommend, and actively participate in solutions.
Position Summary: Provide technical assistance to end-users to resolve computer problems. Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, operating systems, and other peripherals.
Essential Functions:
Tier 1
Respond in-person, via telephone, or electronically to requests for technical assistance from users promptly involving hardware, software, networking issues, and peripheral and phone equipment. Includes assistance with printing, installation, word processing, electronic mail, and operating systems.
Utilize online resources to investigate issues and possible resolution; read technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve problems.
Works on assignments that are moderately difficult, and which require judgment.
Ensure all helpdesk requests and subsequent actions are taken to the point of resolution.
Proactively identify open issues and communicate with users and departments as needed to facilitate closure.
Notify affected employees and management when key systems are unavailable; maintain and seek efficiencies in the wide area network.
Set up new telecommunications and computer equipment to ensure proper installation of operating systems, hardware, and appropriate software.
Performs preventive maintenance to ensure the proper functioning of, computer systems, and peripherals.
Maintain records of daily problems and actions taken.
Refer major hardware/software problems or defective products to the supervisor for resolution.
Assist in software release and rollouts according to best practices
On-call rotation for IT Helpdesk.
Tier 2 will also include:
Assist with training users in the proper use of hardware and software.
Apply diagnostic tools to aid in troubleshooting.
Act as a subject matter expert on technology being used by the tribe.
Develop Knowledge base and FAQ lists for end-users
Tier 3 will also include:
Assist with developing training materials and procedures for the proper use of hardware and software.
Perform IT inventory and software system audits.
Assist in conducting research on emerging products, services, protocols, and standards supporting service desk technology procurement and development efforts.
Participate as a subject matter expert for assigned projects.
Non-Essential Functions:
Set up and operate audio and video equipment, including microphones, speakers, video screens, projectors, video monitors, recording equipment, and related electronic equipment for events and meetings. Perform sound and video editing; digitize, duplicate, and store audio and video data.
Provide technical support for the website.
Provide technical assistance for security and video surveillance cameras and key access systems.
Perform other related functions as assigned.
Equipment:
Standard office equipment
Systems used: Windows 10/11, Windows Server 2019/2022, MS Office 365, SharePoint, ServiceNow
Job Requirements:
Tier 1:
High School Diploma or GED required.
One year of experience in IT operations, Level one support or related experience, preferably in a law enforcement environment or healthcare environment and/or a degree from an accredited institution whose program of study has been recognized by the Council for Higher Education Accreditation or the US Dept. of Education.
Ability to troubleshoot and resolve a variety of hardware, software, and peripheral problems required.
Strong sense of service and good communication skills, both oral and written required.
Knowledge of Windows 10/11 operating systems required.
Possess the knowledge, intellect, temperament, and flexibility to work effectively in a fast-paced environment.
Experience in the configuration, installation and troubleshooting of personal computers, software, network and mobile data implementation projects for law enforcement.
Ability to work evenings, weekends and holidays as required.
Must have a valid driver's license and be able to meet the minimum insurance requirements regarding driving record in order to utilize GSA vehicles.
Tier 2 will also include:
Associate's Degree in field of Information Technology from an accredited institution whose program of study has been recognized by the Council for Higher Education Accreditation or the United States Department of Education or equivalent secondary education, is preferred
Three (3) years of experience in IT operations, network troubleshooting or related experience, preferably in a law enforcement environment or healthcare environment
Minimum of two-year work experience in a multi-user/multi-department IT setting required.
Assist in preventive maintenance projects and services.
Maintain and manage IT assets with proper tracking and distribution
Preferred knowledge of IT Health practices
ITIL v4 Certification
COMP TIA A+
Tier 3 will also include:
Associate's Degree in field of Information Technology from an accredited institution whose program of study has been recognized by the Council for Higher Education Accreditation or the United States Department of Education or equivalent secondary education, is preferred
Five (5) years of experience in IT operations, network troubleshooting or related experience, preferably in a law enforcement environment or healthcare environment
Minimum of four-year work experience in a multi-user/multi-department IT setting required.
Previous experience with the EPIC EMR system.
Technical knowledge and experience with ServiceNow.
Proven foundation in CJIS/CHRI laws and regulations.
COMP TIA Network + or COMP TIA Security +
Indian Preference:
Pokagon Band Preference Code applies.
Physical Requirements:
Work is generally sedentary in nature and will frequently require sitting, however, standing and walking will occasionally be necessary.
Frequently required to use hands and fingers to operate equipment and reach with hands and arms.
Frequently required to talk and hear.
Frequently required to stoop, kneel, crouch, bend, and crawl.
Frequently required to lift and/or move up to 50 pounds; occasionally required to lift and/or move up to more.
Work Environment:
General office environment. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
Occasionally required to work in homes or other public locations.
Local travel is necessary, so the ability to travel as needed is required.
Competencies:
Client Focus
Initiative
Achievement Orientation
Attention to Detail
Quality Focus
Continuous Learning
Problem Solving
Analytical Thinking
Technical Support Specialist - Help Desk Operative
Technical support technician job in Notre Dame, IN
Job Description
Ready to join a mission-driven team where your tech skills truly make an impact? At the Congregation of Holy Cross, US Province, we're not just about technology-we're about purpose. If you're looking for a role where you're valued, appreciated, and part of something bigger, this is your sign to apply!
We want you to step into a role where your technical skills truly make a difference as our full-time Technical Support Specialist - Help Desk Operative, based at the beautiful Moreau Seminary in Notre Dame, IN. Enjoy a competitive hourly wage of $20-$25, based on your experience and education, while working a consistent Monday through Friday schedule from 8:00 AM to 4:30 PM. This is your opportunity to become part of a supportive team, grow your expertise, and help others every day in an environment that values your contributions.
Your Day-to-Day:
While working as our Technical Support Specialist - Help Desk Operative, you can expect to:
Respond to help desk requests and provide hands-on IT support
Set up and configure new computers, hardware, and software.
Troubleshoot technical issues to keep systems running smoothly.
Manage user access, permissions, and security protocols.
Maintain organized IT inventory and assist with technology upgrades.
Ideal Candidate:
1+ years of customer service experience
1+ years of IT-related experience
High school diploma or GED (Minimum education required)
Associate degree in an IT-related field preferred
IT certifications (such as CompTIA A+) are a plus
Are you the Technical Support Specialist - Help Desk Operative we've been looking for? If so, APPLY TODAY-you won't regret it!
ABOUT OUR TEAM:
The Congregation of Holy Cross is a distinguished community of Catholic and apostolic priests and brothers dedicated to education, parish support, and mission service. Our work uplifts the underprivileged and creates lasting impact. When you join us, you'll find exceptional benefits, professional growth opportunities, and a culture that values work-life balance. Be part of a mission that matters-your skills can help us make a difference!
THE BENEFITS WE OFFER:
Medical plans (PPO & HDHP)
Dental
Vision
Employer HSA contribution
403(b) and pension
Employer-covered short-term and long-term disability
Free life insurance
Free counseling through EAP service
Paid time off (PTO) and paid holidays
Employee events throughout the year
APPLY TODAY TO BECOME OUR TECHNICAL SUPPORT SPECIALIST - HELP DESK OPERATIVE!
Don't wait-apply now with our quick, initial application and start making an impact today!
Job Posted by ApplicantPro
Production Support Technician
Technical support technician job in Plymouth, IN
Job DescriptionSalary:
Ready to Elevate Your Career? Join SpiTrex CTE!
At CTE, we offer more than just a jobwe provide an environment where you can push boundaries, fuel your curiosity, and advance your career. We are committed to supporting your growth with unique programs designed to help you do your best work while maintaining a healthy work-life balance.
Heres 5 ways that CTE makes a difference:
Training/Career Development
Bamboos Path Track and WorkForge Learning Management System offer education for advancement when and where needed.
Work/Life Harmony with Flextime
Have an appointment or emergency pop up and you dont want to use your PTO? No worries! Use Time Off without Pay option of up to 3 hours and then make up missed time during the week.
CTE Perks
Whether its Donut Friday, lower cost vending, monthly events, food trucks, book reading incentives called CTE Reads, or FriYAY FridaysCTE strives to maintain a positive culture and support our employees.
CTE Incentives
Employee referrals, 401(k) with 50% company match (up to 10% contribution), bonusesbut thats just the beginning! What if we told you theres more? We believe in keeping some surprises for your imagination. Get ready for a journey that goes beyond expectation!
Health Benefits
CTE provides vision, life insurance, and short-term disability insurance at NO COST to our employees. Medical and dental insurance with HSA is offeredfirst of the month after hire. There is also a
no-cost medical option
through Schumacher Family Medicine.
Essential Functions:
Pulling and moving material
Monitoring tool crib as needed
Issuing out and receiving in items (tooling, gaging, fixtures etc.)
Setting tools and retrieving gages
Cutting blank profiles of material as needed
Following GDP as required
Cross train on multiple work centers
Other work-related tasks as assigned
Good housekeeping
Conform to ISO13485, 21 CFR Part 820, and medical device industry requirements
IT Manufacturing Technician
Technical support technician job in Portage, MI
The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT.
The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards.
The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support.
Essential duties & responsibilities: (detailed description)
Actively participate in securing and containing the manufacturing environment.
Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented.
Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible.
Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT.
Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards.
Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes.
Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions.
Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software
Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor.
Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes.
Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service.
Education & special trainings:
Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred.
Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage
ITIL Foundations certification required
Qualifications & experience:
At least 2 years of experience in the field or in a related area required.
Strong communication and relationship skills.
Demonstrated ability to lead through influence.
Demonstrated ability to manage and execute competing priorities in a fast-paced environment
Strong critical thinking / problem solving skills
Experience with IT systems in a manufacturing and R&D environment is preferred.
Physical & mental requirements:
Works independently without supervision.
Strong team player.
Works effectively with cross-departmental teams.
Excellent oral and written communication skills.
Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work.
#LI-BB1
IT Support Tech
Technical support technician job in Covert, MI
A large manufacturing client in Covert, MI is looking for 2 IT support technicians to join their team to help set up a new office location. These individuals will be responsible for setting up Windows computers, which consists of imaging the computers, installing proper software, and connecting the computers to a printer.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
2+ years of previous IT support experience
Experience resolving hardware and software issues
Experience setting up new computers/ imaging a computer
Ability to pass an EXTENSIVE bg check and drug test
Pharm Tech Spec Comp Tier2 MHO
Technical support technician job in South Bend, IN
Reports to the Pharmacy Technician Supervisor. Under the clinical supervision of a licensed pharmacist and in accordance with departmental policies, procedures and legal and regulatory requirements, compounds sterile products and prepares unit-of-use pharmaceuticals for dispensing and ensures delivery of products and pharmaceutical supplies to patient care areas. Prepares sterile compounded products including specialty and/or hazardous infusions such as chemotherapy admixtures. Maintains pharmacy inventory in assigned areas.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Prepares intravenous chemotherapy admixtures and other sterile preparations safely and accurately by:
* Calculating necessary quantities of each component.
* Selecting correct components from stock shelves.
* Following policies and procedures regarding pharmaceutical compounding of sterile preparations, including using appropriate aseptic technique.
Prepares pharmaceuticals for dispensing to patients by:
* Compounding products by combining several ingredients after review of calculations and measures by a licensed pharmacist.
* Selecting from stock areas, medications for individual patients based on computer-generated information.
* Selecting from stock areas, medications for newly received patient and refill prescriptions based on computer-generated labels and/or reports and verbal and written instructions.
* Generating reports, pick lists and labels as required.
Maintains working inventory within established department guidelines by:
* Reviewing stock levels and recording for order.
* Working with technicians, pharmacists and procurement specialists to obtain sufficient supply of medications.
* Removing stock from storage areas and replenishing active use areas.
* Routinely checking storage areas for outdated product, removing from stock and placing in designated areas according to departmental policies.
Processes patient charges and credits by:
* Validating and charging fill and update lists using the department computer.
* Entering charges and credits into the computer from various sources such as documents, discontinued medications and/or medications collected from patient care areas.
Assures delivery of pharmaceuticals to patient care areas by:
* Carrying prepared pharmaceuticals to all patient care areas and placing them in designated areas.
Assists pharmacist in provision of pharmaceutical care by:
* Reviewing and collecting data used by pharmacists in pharmaceutical care.
* Collecting and entering data into the pharmacy information system as directed.
* Answering telephone calls and greeting staff and responding appropriately if qualified or authorized to do so.
* Reviewing next day patient load and ensuring proper amounts of auxiliary items are prepared in advance. E.g. priming, specialty dilutions, etc.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Performing other job related duties and projects as assigned.
* Performing inspections of assigned patient care areas using printed guidelines.
* Collecting data, conducting quality monitors and completing documentation as assigned.
* Maintaining logs, records and other required documentation accurately, filing documents in appropriate locations.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a high school diploma or equivalent and successful completion of a pharmacy technician training program approved by the State of Indiana. Current certification through the State of Indiana is required. Certified Pharmacy Technician (CPhT) is required. A minimum of two years of experience working as a hospital pharmacy technician including sterile product compounding is preferred. Certifications in compounding and handling of sterile products and chemo/hazardous drugs are preferred at time of hire and required within one year. Active licensure through the State of Indiana and certification through the Pharmacy Technician Certification Board (PTCB) or Institute for the Certification of Pharmacy Technicians (ICPT) must be maintained throughout employment.
Knowledge & Skills
* Demonstrates effective communication skills necessary to follow verbal and written instructions, including the ability to understand technical and pharmaceutical terminology.
* Requires thorough knowledge and understanding of pharmacy operations, policies/procedures and equipment. Experience with requirements for USP 795 (non-sterile compounding) USP 797 (sterile compounding) and USP 800 (handling of hazardous medications) in regards to compounding, cleaning, inspection and maintenance of intravenous (IV) room and its equipment is required.
* General knowledge of hospital computer systems is required.
* Requires proficient keyboarding skills (a minimum of 30 wpm) and the ability to accurately input information.
* Requires proficiency in basic computer skills (i.e., data entry, word processing and spreadsheets) and the ability to use multiple applications/software (e.g. Microsoft Office).
* Requires the ability to maintain confidentiality of patient information.
* Demonstrates mathematical skills necessary to accurately compute fractions, ratios, percentages and totals.
* Demonstrates effective interpersonal skills necessary to consistently interact with patients, families, visitors and staff in a courteous manner; and to maintain positive working relationships and elicit cooperation and support from others.
* Requires knowledge of and skill in aseptic technique and physical dexterity to manipulate vials, ampules, needles, syringes, and other intravenous products.
* Requires the ability to understand technical and pharmaceutical terminology and nomenclature.
Working Conditions
* Exposure to potentially hazardous substances.
* Works in controlled environment.
* Requires the ability to continually change priorities in response to changing patient needs.
* Extensive use of keyboarding on computers.
* Must be able to be effective in a fast-paced, quality-focused, multi-priority environment that frequently deals with constant distractions, stressful situations and important deadlines and schedules.
* May need to vary days and hours scheduled, including working night/evenings and/or additional hours, as determined by the department's needs.
Physical Demands
* Requires physical ability and stamina (to lift and carry up to 50 pounds and to remain standing or walking for prolonged periods of time) to perform the essential functions of the position.
IT Manufacturing Technician
Technical support technician job in Portage, MI
The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT.
The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards.
The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support.
Essential duties & responsibilities: (detailed description)
Actively participate in securing and containing the manufacturing environment.
Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented.
Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible.
Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT.
Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards.
Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes.
Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions.
Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software
Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor.
Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes.
Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service.
Education & special trainings:
Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred.
Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage
ITIL Foundations certification required
Qualifications & experience:
At least 2 years of experience in the field or in a related area required.
Strong communication and relationship skills.
Demonstrated ability to lead through influence.
Demonstrated ability to manage and execute competing priorities in a fast-paced environment
Strong critical thinking / problem solving skills
Experience with IT systems in a manufacturing and R&D environment is preferred.
Physical & mental requirements:
Works independently without supervision.
Strong team player.
Works effectively with cross-departmental teams.
Excellent oral and written communication skills.
Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work.
#LI-BB1
It Desktop Support Technician - 1463826
Technical support technician job in Chesterton, IN
Job Description
An immediate opening for a Desktop Support Technician. This is an opportunity to work in large enterprise environment supporting cutting edge enterprise security and productivity applications. The ideal candidate should have experience managing multiple projects under strict deadlines. The candidate should also be comfortable communicating IT objectives to local leadership and staff.
Job Role - Desktop Support Technician
Job Summary
Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, be able to provide support and apply desktop fault resolution for the approved application suite.
Ideal candidate should have relevant 1-3 years' experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
Qualifications:
Candidate Required Minimum Qualifications and Skills a) Bachelor's Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-11, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions,
Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA's. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
IT Support Specialist
Technical support technician job in Three Rivers, MI
Overview The IT Support Specialist is responsible for providing technical support to end users across the division, ensuring efficient operation of computer systems, networks, and related technologies. This role requires strong troubleshooting skills, attention to detail, and a commitment to maintaining a reliable, secure IT environment. The individual will serve as the first point of contact for technical assistance requests, perform system maintenance, and assist in infrastructure and application support as directed by the IT Operations Manager. Responsibilities Respond to and resolve hardware, software, and network support requests in a timely and professional manner. Install, configure, and maintain workstations, printers, mobile devices, and related peripherals. Support Microsoft 365 applications. Monitor end user system performance, apply updates, and ensure endpoint security compliance. Provide support for conference rooms, A/V systems, and presentation equipment. Maintain accurate documentation of technical procedures, system changes, and support incidents. Collaborate with other IT staff to ensure uptime, data integrity, and continuity of critical systems. Maintain inventory of IT assets and ensure proper tracking of equipment lifecycle. Provide end-user training and guidance to promote technology adoption and best practices. Provide hands-on support and lifecycle management for mobile devices Qualifications Associates or Bachelor's degree in Information Technology, Computer Science or equivalent experience 2-4 years of experience in IT Support, systems administration, or helpdesk operations Technical Skills Proficiency in Windows operating systems. Experience with Microsoft 365, SharePoint, and Teams. Working knowledge of network fundamentals (TCP/IP, DNS, DHCP, VLANs, VPN). Familiarity with endpoint protection, backup systems, and remote management tools. Experience supporting enterprise applications such as ERP, PDM, or CRM systems is a plus. Basic understanding of PowerShell or scripting for automation is advantageous. Additional Requirements Strong communication and interpersonal skills with a professional, service-oriented demeanor. Proven problem-solving ability and attention to detail. Capable of working independently or collaboratively. Demonstrated reliability and discretion when handling sensitive data. This role is critical in maintaining a dependable and secure IT environment, ensuring employees have the tools and systems they need to perform effectively. The IT Support Specialist will act as both a technical resource and a representative of the IT department's commitment to quality service and operational excellence.
Associates or Bachelor's degree in Information Technology, Computer Science or equivalent experience 2-4 years of experience in IT Support, systems administration, or helpdesk operations Technical Skills Proficiency in Windows operating systems. Experience with Microsoft 365, SharePoint, and Teams. Working knowledge of network fundamentals (TCP/IP, DNS, DHCP, VLANs, VPN). Familiarity with endpoint protection, backup systems, and remote management tools. Experience supporting enterprise applications such as ERP, PDM, or CRM systems is a plus. Basic understanding of PowerShell or scripting for automation is advantageous. Additional Requirements Strong communication and interpersonal skills with a professional, service-oriented demeanor. Proven problem-solving ability and attention to detail. Capable of working independently or collaboratively. Demonstrated reliability and discretion when handling sensitive data. This role is critical in maintaining a dependable and secure IT environment, ensuring employees have the tools and systems they need to perform effectively. The IT Support Specialist will act as both a technical resource and a representative of the IT department's commitment to quality service and operational excellence.
Respond to and resolve hardware, software, and network support requests in a timely and professional manner. Install, configure, and maintain workstations, printers, mobile devices, and related peripherals. Support Microsoft 365 applications. Monitor end user system performance, apply updates, and ensure endpoint security compliance. Provide support for conference rooms, A/V systems, and presentation equipment. Maintain accurate documentation of technical procedures, system changes, and support incidents. Collaborate with other IT staff to ensure uptime, data integrity, and continuity of critical systems. Maintain inventory of IT assets and ensure proper tracking of equipment lifecycle. Provide end-user training and guidance to promote technology adoption and best practices. Provide hands-on support and lifecycle management for mobile devices
IT Support Technician
Technical support technician job in La Porte, IN
Job Details Holsum of Fort Wayne LaPorte - La Porte, IN Full Time High School Up to 10% 1st Information TechnologyDescription
We are seeking a motivated and user-focused Tier 1 IT Support Technician to join our IT team. This entry-level position is ideal for someone with a passion for technology and problem-solving. The Tier 1 Technician will serve as the first line of support for end users, handling technical issues related to desktops, laptops, tablets, printers, Windows operating systems, Microsoft 365 applications, and various business-specific software. Support will be provided primarily over the phone, through remote tools, and occasionally in person.
Key Responsibilities
Provide first-level technical support for hardware, software, and connectivity issues.
Troubleshoot and resolve issues with desktops, laptops, tablets, printers, and phones.
Assist users with Microsoft 365 applications including Outlook, Teams, Word, Excel, and SharePoint.
Support Windows 10/11 operating systems: login issues, updates, performance, and user configurations.
Address basic network connectivity problems (Wi-Fi, VPN, etc.).
Log and track all support requests in the IT ticketing system.
Follow documented procedures for issue resolution and escalation.
Maintain clear and professional communication with users during issue resolution.
Escalate unresolved or complex issues to other members in IT.
Qualifications
Qualifications
Required:
High school diploma or equivalent.
Strong communication skills and a customer service mindset.
Basic technical knowledge of computer hardware, Windows OS, and Microsoft Office/365.
Preferred:
6 months to 1 year of experience in a help desk or desktop support role.
Industry certifications such as CompTIA A+, Network+, or similar.
Coursework or a degree in Information Technology, Computer Science, or a related field.
Familiarity with IT support tools, business application environments, and common troubleshooting workflows across hardware, software, and network-related issues.
Work Environment & Schedule
Standard office environment with occasional need to travel between departments or locations (6-hour maximum distance).
Position may require occasional lifting of equipment (up to 50 lbs).
Typical business hours with flexibility based on support needs.
On-call availability required as part of a rotating schedule, including evenings and weekends as needed.
#lbmanagement
Technical Support Specialist II
Technical support technician job in Berrien Springs, MI
ITS CLIENT SERVICES - Technical Support Specialist II Job Classification The Technology Support Specialist II is part of a team responsible for providing comprehensive, multi-tiered IT support for Andrews University employee and student computing devices, including department-wide and institutional-wide systems. This role is responsible for diagnosing and resolving hardware, software, and connectivity problems while supporting device lifecycle management, endpoint security, and project execution. Collaborates closely with fellow IT staff and helps mentor junior support personnel and student workers.
Qualifications summary
See qualifications in the full position description.
Must be a Seventh-day Adventist in good and regular standing.
Duties and responsibilities
Advanced Technical & Endpoint Support
* Provide level two (on-site or remote) response and resolution of single or multiple end user technical incidents in a timely manner
* Provide technical consultation for employees and students by resolving complex computer, software, hardware and networking-related issues
* Document and track incidents and service requests utilizing enterprise service management platform
* Provide maintenance, troubleshooting and problem resolution for desktop, laptop and mobile computing devices as well as printers and other authorized devices
* Assists in creating, managing and modifying Microsoft Active Directory objects including security groups, organizational units, group policies, scripts and Microsoft Exchange objects
* Install, modify and maintain end user hardware systems including operating systems, applications and peripherals. This may include desktops, laptops, mobile devices, printers and other authorized devices
* Assist in maintaining endpoint security environment including network authentication, threat detection, security updates, patches and version upgrades for operating systems and applications
* Utilize deployment and imaging tools to facilitate workstation installations
* May be required to participate in implementation of discipline-specific, third-party applications
* May be required to develop new system or application implementation plans, create custom scripts, and develop testing procedures to ensure proper integration with existing campus software
* Facilitate backups and implement disaster recovery procedures
Project & Team Collaboration
* Participate in ITS projects such as campus-wide rollouts, classroom upgrades, and process improvement initiatives
* Provide technical support for events, labs, and university-wide programs requiring specialized setup
* Interact with other backend IT teams to resolve complex system problems and triage cross-functional IT incidents
* May be responsible for supervision and guidance of student technical employees by overseeing job performance, customer relations, and technical proficiency
* Perform other duties as assigned by Client Services management
User Experience, Service Quality & Interpersonal Skills
* Deliver timely, professional, and respectful service aligned with ITS service level agreements (SLAs)
* Demonstrate on a daily basis customer centricity, teamwork, communication, coordination and top-tier technical aptitude
* Proponent for industry best practices for IT security, protection of electronic data assets, endpoint computing security issues, requirements and trends
* Ability to identify end user requirements for computing hardware and software
* Ability to work effectively with a wide range of constituencies in a diverse community
* Ability to work independently under minimal or no supervision
* Problem ownership from start to finish
Mentorship & Documentation
* Collaborate with team members in a professional and collegial manner
* Guide and mentor student workers
* Contribute to and maintain internal documentation, troubleshooting guides, and end user support materials
* Help ensure consistent knowledge transfer across the Client Services team
Supervisory responsibilities
N/A
Qualifications
Minimum Qualifications:
* Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent professional experience
* 2-4 years of experience in technical support or a related IT role
* Strong working knowledge of Windows , mac OS, enterprise productivity tools (Microsoft 365, Google, Zoom), basic TCP/IP networking concepts and 802.1x wireless protocols; knowledge of Linux a plus
* Demonstrated ability to troubleshoot and resolve moderate to complex technical issues on various software platforms including Windows, mac OS, iOS and Android
Preferred Qualifications:
* Industry certifications such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator
* Experience with enterprise ticketing systems (e.g., Freshservice), Active Directory, TCP/IP networking principles and 802.1x wireless protocols; knowledge of Linux a plus
* Familiar with software packaging and remote support tools
* Familiar with higher education IT environments, including student device support, classroom AV, and academic software
Must be a Seventh-day Adventist in good and regular standing.
Technical competencies
Advanced Technical & Endpoint Support
* Provide level two (on-site or remote) response and resolution of single or multiple end user technical incidents in a timely manner
* Provide technical consultation for employees and students by resolving complex computer, software, hardware and networking-related issues
* Document and track incidents and service requests utilizing enterprise service management platform
* Provide maintenance, troubleshooting and problem resolution for desktop, laptop and mobile computing devices as well as printers and other authorized devices
* Assists in creating, managing and modifying Microsoft Active Directory objects including security groups, organizational units, group policies, scripts and Microsoft Exchange objects
* Install, modify and maintain end user hardware systems including operating systems, applications and peripherals. This may include desktops, laptops, mobile devices, printers and other authorized devices
* Assist in maintaining endpoint security environment including network authentication, threat detection, security updates, patches and version upgrades for operating systems and applications
* Utilize deployment and imaging tools to facilitate workstation installations
* May be required to participate in implementation of discipline-specific, third-party applications
* May be required to develop new system or application implementation plans, create custom scripts, and develop testing procedures to ensure proper integration with existing campus software
* Facilitate backups and implement disaster recovery procedures
Project & Team Collaboration
* Participate in ITS projects such as campus-wide rollouts, classroom upgrades, and process improvement initiatives
* Provide technical support for events, labs, and university-wide programs requiring specialized setup
* Interact with other backend IT teams to resolve complex system problems and triage cross-functional IT incidents
* May be responsible for supervision and guidance of student technical employees by overseeing job performance, customer relations, and technical proficiency
* Perform other duties as assigned by Client Services management
Interpersonal interactions
User Experience, Service Quality & Interpersonal Skills
* Deliver timely, professional, and respectful service aligned with ITS service level agreements (SLAs)
* Demonstrate on a daily basis customer centricity, teamwork, communication, coordination and top-tier technical aptitude
* Proponent for industry best practices for IT security, protection of electronic data assets, endpoint computing security issues, requirements and trends
* Ability to identify end user requirements for computing hardware and software
* Ability to work effectively with a wide range of constituencies in a diverse community
* Ability to work independently under minimal or no supervision
* Problem ownership from start to finish
Physical demands
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work environment
* May include frequent disruptions and frequent changes in work priorities
* On-site role with occasional after-hours support during campus events or system upgrades.
* Must be able to lift up to 50 lbs. and perform work in classrooms, labs, and wiring closets, including work performed in cramped or awkward positions
* May be required to travel within campus locations on short notice
IT Technician
Technical support technician job in Burns Harbor, IN
Job DescriptionJoin a growing automotive group with over 111 years of history. At the Graff Automotive Group, we're committed to innovation, community, and excellence. We're looking for a skilled IT Technician to support our multi-dealership campus , ensuring that our technology systems are secure, efficient, and aligned with the needs of our business and team members The IT Technician will install, maintain, and support computers, networks, and systems across the Graff Auto Campus. This role requires a proactive problem solver who can manage day-to-day support requests while maintaining compliance with IT policies and security protocols.You'll collaborate closely with dealership staff, the Group IT Team Lead, and IT Director to ensure smooth operations across multiple stores and departments.Key Responsibilities
Serve as the on-site technical resource for assigned location(s), following direction from IT leadership.
Ensure compliance with company IT policies and security standards.
Set up, maintain, and troubleshoot workstations, printers, routers, and other peripherals.
Deploy and configure software to meet operational requirements.
Provide user guidance and support for hardware, software, and new equipment.
Monitor and maintain network performance and security.
Schedule and execute system upgrades with minimal disruption to dealership operations.
Diagnose and resolve hardware/software issues efficiently, documenting all work performed.
Maintain accurate records of IT inventory, repairs, and maintenance schedules.
Collaborate with vendors and end users to resolve technical issues and fulfill equipment needs.
Qualifications
Proven experience as an IT Technician or in a similar support role.
Experience in a help desk or multi-location support environment.
Familiarity with Dealership Management Systems (DMS) and automotive OEM software is a plus.
Strong knowledge of Windows 11 and Microsoft Office 365; GSuite familiarity is a plus.
Understanding of internet security, data privacy, and network fundamentals.
Excellent troubleshooting, communication, and documentation skills.
Strong organizational and time management abilities.
Must be able to occasionally travel between locations within the Graff Auto Campus.
Why Graff?
Be part of a team-oriented organization built on integrity and innovation.
Work within a state-of-the-art, multi-brand automotive campus.
Competitive pay and benefits package.
Opportunities for growth and professional development within a trusted family-owned group that's been serving customers since 1914.
Technical Support Engineer
Technical support technician job in South Bend, IN
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $19.75/Hour
Computer Field Technician
Technical support technician job in South Bend, IN
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Production Support Technician
Technical support technician job in Plymouth, IN
Ready to Elevate Your Career? Join SpiTrex CTE!
At CTE, we offer more than just a job-we provide an environment where you can push boundaries, fuel your curiosity, and advance your career. We are committed to supporting your growth with unique programs designed to help you do your best work while maintaining a healthy work-life balance.
Here's 5 ways that CTE makes a difference:
Training/Career Development
Bamboo's Path Track and WorkForge Learning Management System offer education for advancement when and where needed.
Work/Life Harmony with Flextime
Have an appointment or emergency pop up and you don't want to use your PTO? No worries! Use “Time Off without Pay” option of up to 3 hours and then make up missed time during the week.
CTE Perks
Whether it's Donut Friday, lower cost vending, monthly events, food trucks, book reading incentives called “CTE Reads”, or FriYAY Fridays…CTE strives to maintain a positive culture and support our employees.
CTE Incentives
Employee referrals, 401(k) with 50% company match (up to 10% contribution), bonuses…but that's just the beginning! What if we told you there's more? We believe in keeping some surprises for your imagination. Get ready for a journey that goes beyond expectation!
Health Benefits
CTE provides vision, life insurance, and short-term disability insurance at NO COST to our employees. Medical and dental insurance with HSA is offered first of the month after hire. There is also a
no-cost medical option
through Schumacher Family Medicine.
Essential Functions:
Pulling and moving material
Monitoring tool crib as needed
Issuing out and receiving in items (tooling, gaging, fixtures etc.)
Setting tools and retrieving gages
Cutting blank profiles of material as needed
Following GDP as required
Cross train on multiple work centers
Other work-related tasks as assigned
Good housekeeping
Conform to ISO13485, 21 CFR Part 820, and medical device industry requirements
Technical Support Engineer
Technical support technician job in Elkhart, IN
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $19.00/Hour