Post job

Technical support technician jobs in Temple, TX

- 120 jobs
All
Technical Support Technician
Technical Support Specialist
Desktop/Network Support
Systems Support Specialist
Call Center Technician
Computer Technician
Data Center Technician
Information Technology/Support Technician
Information Systems Technician
Help Desk Manager
Information Technology Technician
  • Plasma Center Technician

    Biolife Plasma Services 4.0company rating

    Technical support technician job in Georgetown, TX

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: · You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. · You will screen new and repeat donors and take and record donor vital signs and finger stick results. · You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. · You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. · You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - TX - Georgetown U.S. Starting Hourly Wage: $17.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - TX - GeorgetownWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time Job Exempt No
    $17 hourly Auto-Apply 23h ago
  • Computer User Support Specialists (Professional, Scientific, and Technical Services)

    Mercor

    Technical support technician job in Round Rock, TX

    Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
    $33k-54k yearly est. 60d+ ago
  • IT Support Technician

    F8 Tech LLC

    Technical support technician job in Gatesville, TX

    Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. The Service Desk Technician is responsible for providing frontline technical support to F8 Tech clients via phone, email, and remote tools. This role focuses on resolving end-user issues, managing service desk tickets, monitoring NOC alerts, and escalating complex issues to the engineering team when needed. Technicians must ensure quick, accurate, and friendly support while maintaining strong documentation and following F8 Tech's processes and standards. Strong time management and accurate time entry are essential to this role. Experience with ConnectWise, Microsoft 365, basic networking, and general Windows troubleshooting is a strong plus. *Key Responsibilities* *Client Support & Ticket Handling* * Serve as the primary point of contact for incoming client calls and email-submitted tickets. * Troubleshoot and resolve issues involving: * Windows desktops and laptops * Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive) * Printers and peripherals * Basic network and connectivity issues * Document all work thoroughly in IT Glue. * Ensure all time is entered accurately and promptly before moving to the next ticket. * Deliver excellent customer service while maintaining professionalism. *NOC Monitoring & Alert Response* * Monitor incoming NOC alerts and RMM system notifications. * Troubleshoot alert-based issues when possible (disk space, offline devices, endpoint issues, patch failures, etc.). * Escalate server, firewall, Azure/AVD, or security alerts to the engineering team when appropriate. * Review and prioritize overnight alerts and tickets each morning based on agreement type and issue severity. *Escalation & Collaboration* * Work closely with engineering and automation teams to resolve complex technical issues. * Escalate tickets with clear notes, diagnostics, and supporting information. * Cross-reference related tickets and update configuration items for accurate device tracking. *Process, Documentation & Tools* * Use ConnectWise Manage and RMM for all service desk and NOC-related tasks. * Follow all F8 Tech SOPs, including ticket workflows, escalation procedures, and configuration documentation. * Maintain device and configuration accuracy in ConnectWise and IT Glue. * Utilize F8 Tech toolsets including SentinelOne, DNSFilter, ProofPoint, Acronis, etc. * Practice effective time management to handle multiple tickets and priorities efficiently. *Customer Communication* * Communicate clearly and professionally with clients in both written and verbal form. * Notify internal resources and clients when adding notes to tickets owned by others. * Maintain a patient, helpful, and solution-oriented demeanor. *Qualifications* * 1-3 years of IT support experience, preferably in an MSP environment. * Strong Windows 10/11 troubleshooting skills. * Working knowledge of Microsoft 365 administration and user support. * Familiarity with basic networking (TCP/IP, DNS, DHCP, Wi-Fi). * Experience with RMM/PSA tools; ConnectWise experience preferred. * Strong time management skills and accurate time-entry habits are a must. * Excellent communication, multitasking, and documentation abilities. * Strong customer-first mindset with a willingness to learn and escalate appropriately. *Work Environment* * Based at the F8 Tech office in Gatesville, Texas. * Participates in the on-call rotation (includes after-hours and weekend coverage as scheduled). * Standard business hours, Monday-Friday. * Onsite support may be required on rare occasions, as directed by the Service Desk Manager. xevrcyc * Reports directly to the Service Desk Manager. Job Types: Full-time, Permanent Pay: $18.00 - $24.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Retirement plan * Vision insurance Education: * High school or equivalent (Required) Experience: * Windows: 3 years (Required) * Active Directory: 2 years (Required) * Microsoft Windows Server: 3 years (Preferred) * Desktop support: 3 years (Required) * Network support: 3 years (Preferred) Location: * Gatesville, TX 76528 (Preferred) Ability to Relocate: * Gatesville, TX 76528: Relocate before starting work (Required) Work Location: In person
    $18-24 hourly 1d ago
  • Help Desk Manager

    Central Texas Technology Solutions 3.7company rating

    Technical support technician job in Georgetown, TX

    Central Texas Technology Solutions is seeking a Helpdesk Manager to support its rapidly growing client base. The Helpdesk Manager is responsible for leading our technical support team to provide excellent customer service and resolve all technical issues. Are you the right applicant for this opportunity Find out by reading through the role overview below. Candidates should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to motivate your team to achieve specific goals are essential to perform well in this position. The candidate should be able to ensure high quality technical support and increase client satisfaction. This position requires a high level of independence and strong client service and skills. Organizational ability is important to keep track of all tasks, as the job requires a great deal of multi-tasking. We also require accurate and timely tracking of client work, service calls, and related documentation including timesheets. *Responsibilities:* * Identify areas for improvement and make constructive suggestions for change. * Continually seek opportunities to increase customer satisfaction and deepen customer relationships. * Ensure consistency of existing systems through creating, maintaining, and enforcing standards/procedures for implementing solutions. * Communicate escalated issues to customers: keeping them informed of progress, notifying them of impending changes, agreed outages, etc. * Review and interview potential technical hires and recommendations to senior management * Facilitate regular service desk team meetings and service board reviews. * Document internal processes and procedures related to duties and responsibilities. * Design and maintain process documentation for the service delivery team * Maintain specific knowledge of the customer and how our service relates to their business strategy and goals. * Develop in-depth knowledge of the service catalog and how it relates to customer's needs. * Manage the service delivery team's daily activities as well as the dispatch process of service requests. * Manage service ticket triage, dispatch, and escalation process, and align to SLA objectives. * Interface with appropriate technical personnel for client problems that cannot be resolved effectively. * Escalate service desk issues to the Director of Technical Services as required. * Provide accurate reports and metrics to company management on the status and budget of on-going projects and agreements. * Drive problem investigations and resolution as required. * Responsible for service scheduling, escalation, and client satisfaction * Active role in daily management of all services calls * Ensure quality and profitable services are performed to the agreed SLA * To ensure that systems, processes and methodologies are followed according to company guidelines. * To provide reports on an agreed schedule to Senior Management and clients * Provide technical mentorship and coaching to the service team. * Understand overall service desk and support objectives, as well as the role of each team member. * Assist in the development of technical support engineers from a career perspective. * Develop training programs to develop and refine the skills of the service desk team. * Perform Quarterly one on ones & annual reviews with service team members. * Communicate escalated issues to customers: keeping them informed of progress, notifying them of impending changes, agreed outages, etc. *Qualifications:* * Proven leadership ability to include mentoring, coaching, counseling, and team building skills. * Interpersonal and soft skills: good verbal/written communication, phone etiquette, typing, listening, planning, time management, and execution skills. * Ability collaborate and communicate effectively. * Self-motivated with the ability to effectively prioritize and execute plans and tasks in a fast-paced, high-pressure, dynamic environment. * Understanding of support tools, techniques, and how technology is used to provide IT services. * Knowledge of IT applications, processes, software, and equipment. * Knowledge and experience in call center environments. * Knowledge and experience in cross-functional management methods and techniques * Strong organizational, presentation, and client service skills * Skill in strategic planning with an ability to think ahead and plan over a 6-12-month time span. * Skill in leading people and getting results with a strong client orientation. * Willing to work occasionally and/or be on call overtime, holidays, and weekends. *Credentials and Experience:* * Bachelors or Associates degree in Management or IT Field, OR Three to eight years related experience OR Equivalent combination of education and experience. * Preference given to candidates with professional certifications, such as: PMP, Microsoft MCTS & MCITP, Cisco CCNA, VMware VCP, or equivalent experience. Applicant may be required to work both remotely and onsite and must have reliable transportation. xevrcyc Central Texas Technology Solutions offers a competitive salary, bonuses, health care & retirement benefits. If you are interested in joining a profitable, growing, fun and dynamic company, we want to hear from you! Job Type: Full-time Pay: $67,250.00 - $82,250.00 per year Benefits: * 401(k) * 401(k) matching * Health insurance * Life insurance * Paid time off Experience: * Leadership: 3 years (Required) * Customer service: 3 years (Required) * Technical support: 3 years (Required) Work Location: In person
    $67.3k-82.3k yearly 1d ago
  • IT Help Desk Technician

    McLane Intelligent Solutions 4.7company rating

    Technical support technician job in Temple, TX

    At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and resolving technical issues promptly while providing outstanding customer service. Technicians engage with clients through various communication channels, ensuring a seamless experience that enhances their operational efficiency. Responsibilities: Provide first-level technical support to end users for various software and hardware issues. Document all interactions and resolutions in our ticketing system for tracking and future reference. Effectively manage incoming calls, emails, and ticketing inquiries, prioritizing them as necessary. Collaborate with other IT teams to escalate unresolved issues and ensure timely resolution. Continuously learn and stay updated on new technologies and systems relevant to the company's services. Requirements Strong passion for technology and helping others with IT issues. Familiarity with Windows operating systems, Microsoft Office Suite, and basic network troubleshooting. Excellent communication skills and a customer-oriented attitude. Experience with ticketing systems and remote support tools is a plus. Ability to work well under pressure and manage multiple tasks simultaneously. Helpful to have IT certifications such as CompTIA A+, Network+ or similar. High school diploma required; Associate's or Bachelor's degree in IT or related field preferred. Previous experience in a Help Desk role or customer service experience is highly valued. Benefits Competitive base salary. Comprehensive benefits package including health insurance, retirement plans, and paid time off. Ongoing training and professional development opportunities. Fast-paced and collaborative work environment with opportunities for career advancement.
    $28k-49k yearly est. Auto-Apply 60d+ ago
  • TGCM Site Services Technician 1 - Taylor TX

    Matheson Tri-Gas, Inc. 4.6company rating

    Technical support technician job in Taylor, TX

    TGCM TECHNICIAN LEVEL I PURPOSE To define the job description for a TGCM (Total Gas Chemical and Management) Site Services Technician Level I at any customer's semiconductor facility that is serviced by Matheson. SCOPE The information contained in this document applies to all Matheson TGCM (Total Gas Chemical and Management) Site Services Technician Level I, depending on scope of work defined in contract with customer. GENERAL Reports to Matheson TGCM (Total Gas Chemical and Management) Site Services Manager. Position Summary TGCM (Total Gas Chemical and Management) Site Services Technician Level I work at customer's facilities and will perform routine duties detailed in this specification, based on terms of contract with customer. Essential Accountabilities Safety Function Perform all duties following appropriate work instructions and procedures. Wear appropriate PPE (personal protective equipment) for tasks requiring use of PPE. Bring safety issues to the attention of the Site Services Manager. Responsible for safely operating and maintaining equipment required for the customer to produce their products. Work is typically in a team environment. Quality Function Follow work instructions and established procedures. Bring ideas for improvement to the TGCM Site Services Manager for consideration. Work schedule will be performed by the terms of the contract with the customer. Complete all training that is required (based on scope of contract). Productivity Function Complete work as time permits. Capture all relevant information on completed work and send daily to TGCM Site Services Manager (and other recipients as required by the TGCM Site Services Manager). Training, Education and Experience Required High school diploma required. Prefer Associates degree in Technical discipline. Ability to work shift work as required. Detailed Description of Activities TGCM Site Services Technician Level I will maintain a safe work environment. TGCM Site Services Technician Level I will complete all safety training in accordance with the schedule. TGCM Site Services Technician Level I is required to safely handle chemical and gas containers in accordance with work instructions. TGCM Site Services Technician Level I is responsible for completing the following duties, as required by the scope of the contract in place with the customer: All work to be performed in a safe manner, following all workplace safety protocols and requirements Operation of chemical and gas distribution systems HPM and inert cylinder changes (including tonners, packs, tube trailers and other bulk containers as required) Chemical container changes (including drums, totes and other bulk containers as required) Rounds and readings, as required Inventory of chemicals and gases, as required Fab deliveries, as required Alarm response on equipment operated and maintained by Matheson Gas and chemical system preventive maintenance and repair, as required Purification system operation and maintenance, as required Unloading of trucks using PIT (powered industrial truck) and manual equipment such as carts and pallet jacks Write Safe Work Permits for contractors, as needed Emergency Response Team member, as required Manage hazardous and non-hazardous waste, as required Escalation of issues (shutdowns, safety concerns, customer requests, etc.) to the appropriate person(s), as required Participation in audits, as required Complete training to adhere to customer requirements, if required Housekeeping, keeping Matheson areas clutter-free and clean Other duties as assigned Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability
    $41k-53k yearly est. 15d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support technician job in Waco, TX

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $33k-46k yearly est. 10h ago
  • IT Support Specialist

    Peoplesharp

    Technical support technician job in Round Rock, TX

    Do you want to work with a variety of technologies on a daily basis? Peerless Tech is seeking a skilled and customer-focused Level 2 Technical Support Specialist to join our growing Managed Service Provider (MSP) team. As a Level 2 Technical Support Specialist, you will be responsible for resolving technical issues, supporting our clients' IT infrastructure, and collaborating with others to ensure optimal service delivery. This is an in-person job located in Round Rock, Texas. We'll Provide: Pay range of $28-$38 per hour Paid time off and paid sick time Support/mentorship and a small team work environment Opportunities for continued growth and learning What You'll Do: Provide technical support for Level 1 and Level 2 client issues via phone, email, chat, and our ticketing system with occasional travel to client locations Troubleshoot and resolve problems related to hardware, software, networks, and security Install, configure, and maintain various IT systems and applications Respond to tickets in accordance with SLA guidelines and document all support activities Assist with onsite and remote support for clients as needed Contribute to the development of knowledge base articles and technical documentation Participate in projects and new technology implementations Skills You'll Need: Valid license and reliable transportation to travel to client sites Minimum 2 years IT industry experience in SMB environments - MSP experience preferred Strong knowledge of Windows operating systems, Active Directory, and Microsoft 365 administration Familiarity with networking concepts, firewalls, and VLANs Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly Ability to lift 40 pounds (Computers, printers, cables, batteries, etc.) Ability to work with cabling in cubicle floor arrangements, walls, or ceiling using a ladder Nice to Have: Experience with virtualization technologies (VMware, Hyper-V) Experience with Microsoft Remote Desktop environments Experience with ticketing systems (e.g., Autotask) Knowledge of cybersecurity best practices Next Steps: Quick apply with your resume here Or Get a head start on our application and aptitude testing process here: ********************************************************************
    $28-38 hourly Auto-Apply 21d ago
  • Information Technology Support Specialist

    Green Echo 3.7company rating

    Technical support technician job in Waco, TX

    Job DescriptionOur client, a large multi-billion dollar company, is seeking a Information Technology Support Specialist to join their team. In this role, you will be responsible for providing exceptional customer service and technical support to a network of distributors across the United States. You will be working inside of our ticketing service Freshservice and may be required to assist in chat queues at times. Responsibilities: Responding to incoming calls and emails from distributors in a timely and professional manner Troubleshooting technical issues and providing technical support to distributors Escalating complex issues to senior team members when necessary Utilizing Freshservice to track, document, and resolve issues Maintaining accurate records of customer interactions and transactions Identifying and escalating trends and patterns in customer issues to improve processes Providing exceptional customer service and ensuring customer satisfaction Participating in team meetings and trainings to enhance technical knowledge and skills Requirements: Bachelor's degree in a related field or an Associate's degree with relevant work experience Exceptional customer service and communication skills Ability to troubleshoot technical issues and provide technical support Familiarity with ticketing systems and chat queues Ability to learn and adapt to new technologies and software quickly Certifications such as A+, Network+, and Security+ are helpful but not required Ability to complete 6 weeks of training Ability to work independently and as part of a team Ability to multitask and prioritize in a fast-paced environment
    $39k-72k yearly est. 26d ago
  • IT Help Desk Support - Level II (MSP)

    K2 Staffing

    Technical support technician job in Round Rock, TX

    Summary Our client is a leading IT Solutions Company located in Round Rock, TX and they are in need of an IT Help Desk Support Technician - Level 2 (w/ Managed Services Provider experience). A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing and deploying Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory Three years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya, Connectwise, or Ninja. Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $37k-62k yearly est. 60d+ ago
  • IT Help Desk Support - Level II (MSP)

    K2 Staffing, LLC

    Technical support technician job in Round Rock, TX

    Job DescriptionSummaryOur client is a leading IT Solutions Company located in Round Rock, TX and they are in need of an IT Help Desk Support Technician - Level 2 (w/ Managed Services Provider experience). A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing and deploying Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory Three years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya, Connectwise, or Ninja. Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $37k-62k yearly est. 26d ago
  • SPECIALIST - SYSTEMS SUPPORT (HARDWARE)

    Round Rock 4.0company rating

    Technical support technician job in Round Rock, TX

    2025-2026 School Year 226 Days | Calendar #280 Preferred to have the skills and knowledge needed to perform repair, installation, and troubleshooting tasks. Entry Qualifications: High school diploma or equivalent and three years of related experience. Must meet the District vehicle liability policy requirements and maintain a valid Texas driver's license. Preferred Dell Certified Systems Expert certification or Dell Certified Systems Expert certification must be acquired within 3 months of hire. Round Rock ISD does not discriminate against any applicant for employment because of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, military status, genetic information, or on any other basis prohibited by law. Employment decisions will be made on the basis of each applicant's job qualifications, experience, and abilities. In accordance with Title IX, the District does not discriminate on the basis of sex and is prohibited from discriminating on the basis of sex in its educational programs or activities. The prohibition against discrimination extends to employment. Inquiries about the application of Title IX may be referred to the District's Title IX coordinator, to the Assistant Secretary for Civil Rights of the Department of Education, or both. The District designates and authorizes the following employee as the Title IX coordinator for employees to address concerns or inquiries regarding discrimination based on sex, including sexual harassment: Farid Razavi, Director, Access and Opportunity, 1311 Round Rock Avenue, Round Rock, Texas, 78681, [email protected], ************. Code : 7425-1 Location : TECH & INFORMATION SERVICES Job Family : NON-EXEMPT Posting Start : 11/21/2025 Posting End : 12/08/2025 Details : JOB DESCRIPTION HOURLY RATE RANGE: $29.00-$34.94
    $29-34.9 hourly 12d ago
  • Systems Support Specialist

    Kreate

    Technical support technician job in Georgetown, TX

    Job DescriptionDescription: Job Title: Systems Support Specialist We are seeking a proactive and detail-oriented Systems Support Specialist to support the stability and efficiency of our manufacturing systems, with a focus on the Data and Maintain silos. This role supports all plant locations and plays a critical part in maintaining enterprise system integrity, enabling production continuity, and supporting the company's ongoing growth and scalability. Duties and Responsibilities Enter and maintain accurate manufacturing data, including part numbers, bills of materials (BOMs), and customer/vendor alternate part numbers (AKAs). Support and maintain Electronic Data Interchange (EDI) processes, including order conversion and routing to appropriate plants. Provide daily systems and technical support to plant and office employees, resolving issues related to ERP/MRP access, data accuracy, and workflows. Manage and update ePlant system parameters and division-level configurations (e.g., new plant setup, location codes, and ship-to addresses). Oversee system-driven asset management and work order processes to support maintenance operations. Assist with AutoMRP and production forecasting data to ensure alignment with supply chain and production planning. Ensure data accuracy in inventory systems by maintaining location records, user-defined fields, and transaction history logs. Support cleanup and transfer of sales orders across ePlants to ensure smooth order processing and visibility. Coordinate production scheduling data across plants, including tooling availability and "Runs Best" records. Monitor manufacturing system performance in real time to identify and resolve disruptions proactively. Collaborate closely with Production, Supply Chain, Maintenance, and Engineering teams to align system support with operational needs. Qualifications Associate's degree in Information Technology, Industrial Technology, or a related field required; Bachelor's degree preferred. Minimum 2 years of experience in systems or IT support within a manufacturing or industrial environment. Solid knowledge of Microsoft Windows environments and basic networking principles. Strong hands-on experience with ERP or MRP systems (e.g., SAP, Epicor, Oracle, Infor, Plex) in a manufacturing setting. Familiarity with EDI systems and manufacturing-specific modules (e.g., inventory, production planning, work orders). Exceptional attention to detail with a strong commitment to data accuracy and system integrity. Excellent troubleshooting, communication, and cross-functional collaboration skills. Ability to manage competing priorities in a fast-paced, plant-floor-driven environment. Company Details: · Location: Kreate, 211 Tasus Way, Georgetown, TX · This position will report to the VP of Technology. Kreate is an equal opportunity employer. The Statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Requirements:
    $49k-76k yearly est. 10d ago
  • Systems Support Specialist

    Fmtkreate

    Technical support technician job in Georgetown, TX

    Job Title: Systems Support Specialist We are seeking a proactive and detail-oriented Systems Support Specialist to support the stability and efficiency of our manufacturing systems, with a focus on the Data and Maintain silos. This role supports all plant locations and plays a critical part in maintaining enterprise system integrity, enabling production continuity, and supporting the company's ongoing growth and scalability. Duties and Responsibilities Enter and maintain accurate manufacturing data, including part numbers, bills of materials (BOMs), and customer/vendor alternate part numbers (AKAs). Support and maintain Electronic Data Interchange (EDI) processes, including order conversion and routing to appropriate plants. Provide daily systems and technical support to plant and office employees, resolving issues related to ERP/MRP access, data accuracy, and workflows. Manage and update ePlant system parameters and division-level configurations (e.g., new plant setup, location codes, and ship-to addresses). Oversee system-driven asset management and work order processes to support maintenance operations. Assist with AutoMRP and production forecasting data to ensure alignment with supply chain and production planning. Ensure data accuracy in inventory systems by maintaining location records, user-defined fields, and transaction history logs. Support cleanup and transfer of sales orders across ePlants to ensure smooth order processing and visibility. Coordinate production scheduling data across plants, including tooling availability and "Runs Best" records. Monitor manufacturing system performance in real time to identify and resolve disruptions proactively. Collaborate closely with Production, Supply Chain, Maintenance, and Engineering teams to align system support with operational needs. Qualifications Associate's degree in Information Technology, Industrial Technology, or a related field required; Bachelor's degree preferred. Minimum 2 years of experience in systems or IT support within a manufacturing or industrial environment. Solid knowledge of Microsoft Windows environments and basic networking principles. Strong hands-on experience with ERP or MRP systems (e.g., SAP, Epicor, Oracle, Infor, Plex) in a manufacturing setting. Familiarity with EDI systems and manufacturing-specific modules (e.g., inventory, production planning, work orders). Exceptional attention to detail with a strong commitment to data accuracy and system integrity. Excellent troubleshooting, communication, and cross-functional collaboration skills. Ability to manage competing priorities in a fast-paced, plant-floor-driven environment. Company Details: · Location: Kreate, 211 Tasus Way, Georgetown, TX · This position will report to the VP of Technology. Kreate is an equal opportunity employer. The Statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Salary Description $65,000.00
    $65k yearly 57d ago
  • Information Technology

    Veterans Prime, Inc.

    Technical support technician job in Killeen, TX

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $36k-64k yearly est. Auto-Apply 60d+ ago
  • Support Technician

    Daveandbusters

    Technical support technician job in Killeen, TX

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12.75 per hour Salary Range: 0 - 0 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-12.8 hourly Auto-Apply 60d+ ago
  • Plasma Center Technician

    Biolife Plasma Services 4.0company rating

    Technical support technician job in Waco, TX

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: · You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. · You will screen new and repeat donors and take and record donor vital signs and finger stick results. · You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. · You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. · You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - TX - Waco U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - TX - WacoWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time Job Exempt No
    $16 hourly Auto-Apply 23h ago
  • IT Help Desk Technician

    McLane Intelligent Solutions 4.7company rating

    Technical support technician job in Temple, TX

    Job Description At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and resolving technical issues promptly while providing outstanding customer service. Technicians engage with clients through various communication channels, ensuring a seamless experience that enhances their operational efficiency. Responsibilities: Provide first-level technical support to end users for various software and hardware issues. Document all interactions and resolutions in our ticketing system for tracking and future reference. Effectively manage incoming calls, emails, and ticketing inquiries, prioritizing them as necessary. Collaborate with other IT teams to escalate unresolved issues and ensure timely resolution. Continuously learn and stay updated on new technologies and systems relevant to the company's services. Requirements Strong passion for technology and helping others with IT issues. Familiarity with Windows operating systems, Microsoft Office Suite, and basic network troubleshooting. Excellent communication skills and a customer-oriented attitude. Experience with ticketing systems and remote support tools is a plus. Ability to work well under pressure and manage multiple tasks simultaneously. Helpful to have IT certifications such as CompTIA A+, Network+ or similar. High school diploma required; Associate's or Bachelor's degree in IT or related field preferred. Previous experience in a Help Desk role or customer service experience is highly valued. Benefits Competitive base salary. Comprehensive benefits package including health insurance, retirement plans, and paid time off. Ongoing training and professional development opportunities. Fast-paced and collaborative work environment with opportunities for career advancement.
    $28k-49k yearly est. 11d ago
  • TGCM Site Services Technician II - Taylor TX

    Matheson Tri-Gas, Inc. 4.6company rating

    Technical support technician job in Taylor, TX

    TGCM TECHNICIAN LEVEL II PURPOSE To define the job description for a TGCM (Total Gas Chemical and Management) Site Services Technician Level II at any customer's semiconductor facility that is serviced by Matheson. SCOPE The information contained in this document applies to all Matheson TGCM (Total Gas Chemical and Management) Site Services Technician Level II, depending on scope of work defined in contract with customer. GENERAL Reports to Matheson TGCM (Total Gas Chemical and Management) Site Services Manager. Position Summary TGCM (Total Gas Chemical and Management) Site Services Technician Level II work at customer's facilities and will perform routine duties detailed in this specification, based on terms of contract with customer. Essential Accountabilities Safety Function Perform all duties following appropriate work instructions and procedures.Wear appropriate PPE (personal protective equipment) for tasks requiring use of PPE. Bring safety issues to the attention of the Site Services Manager. Responsible for safely operating and maintaining equipment required for the customer to produce their products.Work is typically in a team environment. Quality Function Follow work instructions and established procedures. Bring ideas for improvement to the TGCM Site Services Manager for consideration. Work schedule will be performed by the terms of the contract with the customer. Complete all training that is required (based on scope of contract). Productivity Function Complete work as required. Capture all relevant information on completed work and send daily to TGCM Site Services Manager (and other recipients as required by the TGCM Site Services Manager). Training, Education and Experience Required High school diploma required. 5+ years of experience and Associates degree in Technical discipline or equivalent experience. Ability to work shift work as required. Detailed Description of Activities TGCM Site Services Technician Level II will maintain a safe work environment. TGCM Site Services Technician Level II will complete all safety training in accordance with the schedule. TGCM Site Services Technician Level II is required to safely handle chemical and gas containers in accordance with work instructions. TGCM Site Services Technician Level II is responsible for completing the following duties, as required by the scope of the contract in place with the customer: All work to be performed in a safe manner, following all workplace safety protocols and requirements Operation of chemical and gas distribution systems HPM and inert cylinder changes (including tonners, packs, tube trailers and other bulk containers as required) Chemical container changes (including drums, totes and other bulk containers as required) Rounds and readings, as required Inventory of chemicals and gases, as required Fab deliveries, as required Alarm response on equipment operated and maintained by Matheson Gas and chemical system preventive maintenance and repair, as required Purification system operation and maintenance, as required Unloading of trucks using PIT (powered industrial truck) and manual equipment such as carts and pallet jacks Write SafeWork Permits for contractors, as needed Emergency Response Team member, as required Manage hazardous and non-hazardous waste, as required Escalation of issues (shutdowns, safety concerns, customer requests, etc.) to the appropriate person(s), as required Participation in audits, as required Complete training to adhere to customer requirements, if required Housekeeping, keeping Matheson areas clutter-free and clean Other duties as assigned The Company is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability
    $41k-53k yearly est. 37d ago
  • IT Help Desk Support - Level II (MSP)

    K2 Staffing

    Technical support technician job in Round Rock, TX

    Job DescriptionSummaryOur client is a leading IT Solutions Company located in Round Rock, TX and they are in need of an IT Help Desk Support Technician - Level 2 (w/ Managed Services Provider experience). A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing and deploying Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory Three years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya, Connectwise, or Ninja. Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Round Rock, TX
    $37k-62k yearly est. 18d ago

Learn more about technical support technician jobs

How much does a technical support technician earn in Temple, TX?

The average technical support technician in Temple, TX earns between $24,000 and $69,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.

Average technical support technician salary in Temple, TX

$41,000
Job type you want
Full Time
Part Time
Internship
Temporary