Computer Forensic Analyst
Technical support technician job in Seattle, WA
Facility Location
F & TSD LABORATORY
301 UNION ST
SEATTLE WASHINGTON 98101
Information
TITLE: FORENSIC COMPUTER ANALYST
GRADE: W2 - 02
FLSA DESIGNATION: Exempt
OCCUPATION CODE: 2210-0218
NON-SCHEDULED DAYS: Saturday/Sunday
HOURS: 08:00 A.M. to 04:00 P.M.
BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current postal pay policies. We offer excellent benefits including health and life insurance, retirement plan, savings/investment plan with employer contribution, flexible spending, flextime scheduling of core work hours, annual and sick leave.
Functional Purpose
Conducts forensic analyses of digital and other multimedia evidence utilizing appropriate scientific methodologies, forensic techniques, and quality assurance practices in support of criminal and administrative investigations.
DUTIES AND RESPONSIBILITIES
1. Conducts forensic examinations of digital and other multimedia evidence through the application of scientific practices for the recognition, collection, analysis, and interpretation of digital evidence for criminal and civil law or regulatory purposes.
2. Examines and analyzes evidence and interprets scientific observations and data to render conclusions, form opinions and produce reports utilizing a full range of electronic search methods and forensic examination techniques.
3. Provides expert witness testimony; produces comprehensive reports and illustrative exhibits for federal, state, and local judicial proceedings at a level sufficient to explain evidence interpretations and conclusions from forensic examinations and scientific data to a lay audience.
4. Serves as a subject matter expert and technical advisor in matters relating to the proper collection, preservation, packaging, and submission of digital and multimedia evidence; participates in crime scene evidence collection activities in major field investigations; ensures evidence handling requirements are met.
5. Performs ongoing evaluation and validation of laboratory instrumentation and methods, operating protocols, and safety practices under supervision; maintains awareness of safety procedures and identifies possible physical conditions and/or laboratory procedures that may create unsafe conditions.
6. Delivers training in laboratory services, evidence collection, crime scene processing and field examination.
7. Conducts studies and research for improving forensic analyses, scientific methods, and resolving forensic examination problems.
8. Acts as liaison with postal management and federal, state, and local organizations on technical developments, forensic methods, and investigative problems of common interest.
9. Analyzes systems to assist with network intrusion and cybersecurity investigations to determine the cause and extent of a breach.
Requirements
1. Ability to communicate orally and in writing in order to prepare reports of examination results and conclusions, and provide testimony as an expert witness before state, federal or other judicial bodies.
2. Ability to provide training related to laboratory services, evidence collection, and field examination.
3. Knowledge of evidence collection, preservation, packaging and shipment procedures sufficient to serve as a technical advisor in such matters and to ensure evidence handling requirements are met.
4. Knowledge of forensic science techniques, laboratory protocols, research methodologies, quality assurance standards and computer forensic and cyber security examination procedures, instrumentation and software sufficient to properly access, preserve, and extract appropriate evidence from a variety of media and conduct detailed and complex analyses and interpretation of the value of evidentiary items.
5. Ability to render conclusions/opinions and make recommendations based on forensic practices of recognition, collection, and interpretation of digital and multimedia evidence related to computer forensic examinations.
6. Ability to conduct and document scientific research related to computer forensic examinations.
7. EDUCATION/CERTIFICATION: Bachelor's degree in computer sciences, forensic science, or a closely related field from a college or university accredited by a national or regional accreditation organization recognized and sanctioned by the U.S. Department of Education. NOTE: Employees in the Forensic Computer Analyst or Forensic Computer Analyst Sr position prior to June 27, 2015, are exempt from this requirement.
Desirable Qualifications: CERTIFICATION: International Association of Computer Investigative Specialists (IACIS) Certified Forensic Computer Examiner (CFCE) or the International Society of Forensic Computer Examiners (ISFCE) Certified Computer Examiner (CCE) or Defense Cyber Investigations Training Academy (DCITA) Digital Forensic Examiner (DFE)
Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free.
Applicants must also be a U.S. citizen or have permanent resident alien status.
Executive Technical Support
Technical support technician job in Seattle, WA
What This Job Entails
This role combines deep technical expertise with exceptional customer service and communication skills to deliver a seamless and reliable technology experience for executive users.
The ideal candidate is proactive, personable, and thrives in fast-paced environments where professionalism, discretion, and attention to detail are paramount. You'll collaborate closely with executives, executive assistants, IT infrastructure, and other technology teams to anticipate needs, resolve issues, and maintain high satisfaction and trust.
Scope
·Applies professional expertise and organizational objectives to creatively resolve complex technical and service-related issues.
·Handles multifaceted situations requiring in-depth evaluation and sound judgment to determine the best solutions.
Your Roles and Responsibilities
●Deliver outstanding customer service and personalized support for all aspects of executive technology.
●Provide responsive, professional technical assistance to executives and their teams across hardware, software, networking, printing, mobile devices, and collaboration tools.
●Proactively monitor, maintain, and troubleshoot desktop systems, mobile devices, and network connectivity in a diverse environment to prevent disruptions.
●Offer onsite and remote support for executive-level clients and their assistants, ensuring clear, confident, and courteous communication at all times. May require occasional off hours support and on-call availability is required.
●Translate complex technical issues into simple, actionable explanations for both technical and non-technical audiences.
●Recommend and implement tailored technology solutions that align with executive needs and preferences.
●Build and maintain trusted relationships with executives, exercising discretion and professionalism with all sensitive information.
●Partner with global and regional teams to support executives during travel and off-site events.
●Provide on-site event support to ensure seamless technology integration during meetings, presentations, and special engagements.
●Manage incidents and requests in an ITSM platform (e.g., Zendesk), demonstrating accountability, follow-through, and proactive communication.
Required Qualifications / Skills
●5+ years of experience in service desk or desktop support, preferably in a fast-paced enterprise or executive environment.
●Advanced proficiency in Windows 11, mac OS, Microsoft Suite, Microsoft Exchange, Active Directory, wireless and printing technologies, and mobile device management.
●Strong commitment to exceptional customer service and service delivery excellence.
●Demonstrated ability to communicate effectively, both verbally and in writing, with diverse audiences.
●Professional presence and demeanor, with the ability to remain calm and composed under pressure.
●Meticulous attention to detail, strong follow-through, and the ability to prioritize effectively.
●Proven problem-solving and decision-making skills.
●Industry certification (CompTIA+ or equivalent experience) preferred.
Physical Demands & Work Environment
●Ability to perform office-related tasks, including extended periods of sitting or standing.
●Mobility to move throughout an office environment and perform in-person support.
●Ability to use a computer and other standard office technology.
●Strong communication skills, both in-person and virtual.
●Some positions may require occasional repetitive motion involving wrists, hands, or fingers.
Customer Support Technician I & II
Technical support technician job in Tacoma, WA
About Lightcurve
Headquartered in Tacoma, WA, Lightcurve is a local leader in delivering high-speed internet and digital connectivity solutions to communities throughout Washington State. With a commitment to provide innovative and reliable broadband services delivered with a focus on excellent customer service, Lightcurve is dedicated to connecting people, supporting community growth, and building networks that fuel our local economies.
In 2023 Palisade Infrastructure (“Palisade”) closed on a transaction to acquire Rainier Connect, forming Lightcurve. In 2024 Lightcurve closed on a transaction acquiring the Washington state operations of Consolidated Communications. Since then, Lightcurve has announced plans to deploy fiber optic broadband in several communities. These investments will allow Lightcurve to rapidly invest in modern fiber-optic broadband networks in both existing markets as well as in several expansion markets, bringing the latest in high-speed reliable broadband solutions to its communities.
Company Culture and Values - At Lightcurve, we are driven by our core values.
· Integrity
Upholding the highest standards of integrity at all times.
· Delighting Our Customers:
Delivering exceptional experiences that exceed expectations.
· Collaboration:
Working together to create successful outcomes for customers and employees alike.
Position Summary
As a Customer Support Technician, you will be an expert in addressing a wide range of tickets related to internet, streaming TV, and voice-related concerns via telephone assistance. This role demands a keen willingness to learn and adapt. You'll engage with customers of varying technical expertise, troubleshooting a diverse range of end-user devices and network configurations. This dynamic role tackles challenges head-on and serves as a technical superhero for our customers every day.
Primary Responsibilities:
· Ensures swift responses to a diverse array of trouble tickets, with a primary focus on prioritizing the customer experience above all else
· Identifies and escalates intricate issues to the relevant departments following comprehensive troubleshooting
· Empowers customers by offering insights into products and services that align with their specific technical requirements
· Vigilantly monitors emerging trends indicating potential outages and promptly notifies the appropriate teams for swift resolution
· Demonstrates flexibility by being available to work evenings, weekends, and variable schedules, including overtime when necessary
Measuring Success
· Regular, reliable, and punctual attendance
· Proficiency in exceptional phone etiquette and interpersonal skills, coupled with the capacity to multitask and independently manage workload priorities
· Effective communication, collaboration, and cooperation skills, essential for interactions with vendors, customers, colleagues, and managers to achieve company objectives.
· Aptitude for grasping and comprehending the company's range of products and services
· Ability to apply logical thinking, creativity, and sound judgment to troubleshoot and resolve customer issues during the initial contact to minimize follow-up interactions.
· Successfully helping our customers find solutions to their service needs, improving the way they work and play while connected to our services
· Contributing to and developing a performance and results oriented culture.
· Behaviors that are aligned with and strengthen company values.
Qualifications
· Minimum of one year of customer support and/or technical support experience, preferably within the telecommunications/Internet sector
· Two or more years of proven customer service experience
· Familiarity with prevalent PC and MAC Operating Systems
· Broad understanding of voice services, cable TV, and data technologies
· A scrappy, nimble, innovative, hands-on contributor who is not afraid to roll up their sleeves to accomplish goals.
· Demonstrated critical thinking skills, excellent and proactive communication skills, an ability to identify, prioritize, and collaborate effectively.
· Ability to interpret and execute instructions provided in written, oral, or diagrammatic formats
· Skills in resolving challenges within predefined scenarios that involve multiple variables
· Ability to thrive in a dynamic, high-volume environment,
· Adept at swiftly adjusting to changes
· High school diploma or GED required.
· Criminal Background, Drug, Non-Negilgent Driving, and Employment Level Credit Checks Required
What We Offer
· The excitement of a quickly growing and innovative industry
· Opportunities to learn and grow as individuals and with a team
· A fun and hard-working culture
· Medical, Dental and Vision insurance
· Optional supplemental insurance programs
· 401K + Matching
· Access to Employee Assistance Programs
Hours, Location, and Environment
· This is a full time, In-office position in Tacoma, WA
· 4-10's working Mon/Tues/Fri/Sat
· During the initial first 90 days/training period, a 5-8's schedule may be required depending on experience and proven success working independently
· Our workspaces are collaborative and customer-focused, with a commitment to professional growth and team support
· Prolonged periods of screen time and extended sitting may be required. Occasional overtime may be necessary to meet peak workload demands
Compensation
· This position pays $20.22-$28.17 per hour based on expertise, experience, and demonstrated proficiency in the role ( Spanning Levels I & II )
· 4 weeks per year Paid Time Off
· Paid Holidays or Equivalent Time Off
Lightcurve is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.
Technology and Operations Specialist
Technical support technician job in Edmonds, WA
Zevenbergen Capital Investments LLC (ZCI) is a forward-thinking, boutique investment advisory firm specializing in growth equity investing built on a foundation of fundamental, bottom-up research. We have nearly 40 years of experience serving both institutional and individual clients across the US and are looking to add a top-quality individual to our current team of 25 in Edmonds, Washington.
Opportunity:
We're looking for a motivated, multi-tasking, Technology & Operations Specialist to help support our day-to-day technology and operations functions and assist with data governance and process automation. This position works directly with ZCI's Chief Technology Officer (CTO).
The ideal candidate will be charged with a high level of responsibility and trust, and should welcome challenges, enjoy an interesting and dynamic workflow, and embrace a fast-paced environment. This person should be particularly adept at both working independently and collaborating across teams. They should also be able to communicate effectively with all members of the ZCI team, as well as outside consultants, vendors and clients. As a small firm, we value the ability to willingly take on a variety of tasks and projects involving multiple departments.
Job Responsibilities will include:
Data and System Maintenance
Update and maintain internal databases (e.g., CRM).
Data governance over SharePoint and document libraries.
Perform regular audits and reconciliations of key data sets.
Help to identify and advise the CTO of potential problems, enhanced service initiatives, and regular status updates of current systems on an ongoing basis.
Process Automation & Workflow Optimization
Identify manual workflows and propose automation solutions (e.g., using Power Automate, Python, etc.).
Work with Operations Team to streamline data entry, client onboarding, billing, and compliance tasks.
Document processes and maintain SOPs for automated workflows.
Reporting & Insights
Collaborate with staff to improve reporting accuracy and relevance.
Generate and distribute recurring reports for individual teams and firm in a visually engaging format.
Build ad hoc reports and dashboards using tools like Excel, Power BI or Salesforce.
Help Desk & Tech Support
Assist with troubleshooting of end user hardware and software issues, as needed. This may include:
Assistance with employee onboarding/offboarding.
Coordinate with the Technology Team for escalations and system updates.
Providing backup to CTO, as needed.
Develop or assist in developing and maintaining written policies and processes for the IT department.
Assist with review and preparation of written descriptions detailing ZCI's information technology practices, systems and initiatives for clients, prospective clients, and auditors.
Minimum Requirements for Consideration
Three (3) years professional work experience in data analysis and process automation.
Bachelor's degree in Data Science, Computer Science or related area of study.
Experience with CRM database administration.
Experience with process development, automation and documentation.
Experience troubleshooting Microsoft Windows & Office.
Exceptional communication skills (written and verbal) with a client-service approach in working with all levels of the organization.
Outstanding analytical and organizational skills, resourceful and inquisitive, analytical problem solver; ability to work independently or with a team to meet tight deadlines.
Ethical and trustworthy individual who can handle and protect highly confidential/sensitive information.
Demonstrate a clear commitment to the highest standards of integrity, professional and personal conduct and hold others to the same standard.
Desirable Skills and Experience
Working knowledge of M365 Administration, Python, CRM administration and graphic design software.
Experience operating as a service desk technician.
Exposure to the investment management industry or other highly regulated business that works with sensitive, confidential information.
Physical Requirements
Locally based or willing to relocate; 4 days/week in office, one flexible working day
Willing to embrace pre- and/or post-NYSE trading work hours, as needed
Position DetailsSalary range:
Salary range: $115,000 - $150,000, depending on experience
Paid time off: Vacation that increases with tenure, beginning at a rate of 15 days/year
Paid sick & holidays: 1 hour sick leave per 40 hours work and 10 holidays per year
Benefits: Comprehensive medical/dental/life insurance package
401(k): Annual contribution of 3% of eligible wages
Career development: Training/certification/licensing/dues reimbursement
Paid family/medical leave
Paid sabbaticals every 10 years
Visa Sponsorship: Please note, we are unable to provide visa sponsorship for the position offered. Accordingly, we are unable to hire individuals who require, or will require, employment visa sponsorship either now or in the future.
Technical Support Engineer (Tier 3, Web API, T-SQL, PowerBI, Azure)
Technical support technician job in Redmond, WA
Job Title: Technical Support Engineer (Tier 3)
Duration: Long-term
Worksite: Onsite
About WCT
WCT is a global talent solutions partner committed to delivering high-impact technology and engineering talent to some of the world's most innovative companies. As a WCT employee, you'll be part of a dynamic, growth-oriented culture that values collaboration, continuous learning, and excellence in execution.
Job Description:
We are seeking an experienced Service Engineer to provide Tier 3 technical support for the Ads platform. This role partners closely with Account Management and internal Ads partner teams to resolve complex escalations quickly and accurately, drive root-cause analysis, and improve platform quality through data-driven insights.
Core Responsibilities
Provide Tier 3 technical support for the Ads platform via phone, tickets, email, and Teams (excludes public 1:many channels).
Work across all ticket types: Delivery, BSC, Editorial, Advertiser API, Analytics, Ads Editor, UET, Campaign Management, Optimization, Syndication/Publisher API, Product Ads/Shopping, Accounts & Billing, UCMT/UCMA, and others as they evolve.
Troubleshoot medium-to-high complexity issues with deep technical investigation; deliver high-quality solutions within agreed SLAs.
Author and execute T-SQL queries; write custom Cosmos scripts; leverage Databricks to interpret large datasets and debug issues.
Review E2FTE parent tickets for accuracy/completeness; improve client communications and case quality.
Analyze and visualize large datasets from internal tools/logs using Excel and Power BI.
File high-quality ICMs (incidents/bugs) at speed; ensure resolutions are understood and RCA captured. Minimize by-design ICMs via KB updates.
Partner with Global Support teams such as NQP and Tech Solutions to remove client blockers.
Provide status reporting on tickets worked, cycle time, and quality checks.
Create and maintain troubleshooting guides and product documentation in the support knowledge base.
Collaborate with peers for knowledge sharing and troubleshooting assistance.
Analyze ticketing trends to drive feature improvements and highlight systemic issues to SMEs.
Monitor Ads platform availability through regular daily checks.
Qualifications & Skills
BS in Computer Science, Engineering, or related technical discipline (preferred).
5-7+ years in technical support or software development for high-volume online services; Tier 3 experience preferred.
Organic & Paid search experience; practical experience running systems on Azure or similar cloud providers.
2+ years with web API technologies: SOAP, JSON, XML.
2+ years automation experience in C# or Python (preferred).
Minimum 3+ years using T-SQL, including complex joins and stored procedures.
Advanced problem-solving; strong customer service orientation.
Experience with Excel, Outlook, Power BI, and Microsoft 365 tools.
Ability to analyze and visualize large datasets.
Excellent English communication (verbal and written) across stakeholder levels; familiarity with NA and EU cultures and brands.
Collaborates effectively across remote/virtual teams; works independently and within groups; strong documentation skills.
Willingness to work night shifts and weekend on-call as required; embraces change and continuous learning.
Location & Work Arrangement
Global support coverage; shift schedules include North America and EMEA windows.
On-call rotation for weekends; flexibility required.
Compensation / Salary Range: The typical pay range for this role is: USD $70,000/Yearly - $85,000/Yearly. Factors that may affect pay within or outside of this range may include but not limited to geography/market, skills, education, experience, and other qualifications of the successful candidate.
Benefits: Medical, dental, Vision, Life, PTO, Holidays, 401(k) benefits and ancillaries may be available for eligible WCT employees and may vary depending on the nature of your employment.
WCT will accept applications and processes offers for these roles until the role is filled.
Equal Employment Opportunity Declaration:
WCT is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Technical Support Specialist
Technical support technician job in Redmond, WA
Shift: Approx.7:00 a.m. - 5:00 p.m. (8 hour staggered shifts subject to change based on the needs of the organization) Salary/Hourly rate: $36.30/hour (SC11SEIU Salary Schedule) This position is eligible for membership in the Service Employees International Union No. 925 (SEIU).
SUMMARY
Under supervision, responds to helpdesk tickets for a wide variety of simple-to-complex technology problems on standard and non-standard district technology including networked computers, software, classroom and meeting room hardware, and other instructional and business system technology. Installs, removes, and repairs software and hardware. Performs technology deployments, moves, updates, and maintenance.
PRIORITY APPLICATION DATE: This position is open until filled with first consideration given to applications received by December 1, 2025
EDUCATION, EXPERIENCE AND CERTIFICATION REQUIREMENTS:
* High school diploma or equivalent required.
* Technology degree or certification recommended
* A+ or N+ or other MCDST track certification recommended or equivalent experience
* WA State driver's license
* Must pass criminal background check.
WORKING ENVIRONMENT:
This job is performed in a temperature controlled office environment. May travel between multiple buildings. The usual and customary methods of performing the functions of this job require the following physical demands: Frequent keyboarding and mousing throughout shift. Occasionally sit, twist, and lift, occasionally carry up to 40 pounds, occasionally climb a ladder and/or reach above shoulder level. Generally the job requires 40% sitting, 15-25% walking, and 35-45% standing.
External and Internal Applicants:
Submit an online application @ ****************************** and apply to this posting. A letter of interest and resume are encouraged in addition to the application materials and should be uploaded to the application under the ATTACHMENTS page. You may attach up to three letters of recommendation if desired.
FINALISTS WILL BE CONTACTED FOR AN INTERVIEW
Please review LWSD Human Resources Employment Policies, which includes our non-discrimination policy. We are not able to sponsor employment at this time.
Lake Washington School District is committed to building an inclusive, equitable, and welcoming environment for all students and staff. We welcome candidates from all backgrounds and life experiences who share our commitment to educational excellence and equity. We especially encourage applications from individuals who have been historically underrepresented in education.
LAKE WASHINGTON SCHOOL DISTRICT IS A SMOKE-FREE WORKPLACE.
Attachment(s):
* Technical Support Specialist - 2025.pdf
IT Support Specialist
Technical support technician job in Kent, WA
Details: The IT Support Specialist provides frontline technical support, manages the lifecycle of employee devices, and ensures stable connectivity across regional offices and remote teams. This role serves as the primary IT support presence for the Kent headquarters and surrounding west coast offices, while also assisting remote employees. Responsibilities include employee onboarding/offboarding, network troubleshooting, and maintaining secure and reliable technology resources. The IT Support Specialist also partners closely with the Systems & Security Specialist on escalated issues and system integrity.
Details: Essential DutiesHelpdesk Support
Monitor the IT support inbox and ticketing system, responding to issues promptly.
Resolve login/password resets, MFA re-enrollments, and Microsoft 365 application issues (Teams, Outlook, OneDrive).
Troubleshoot laptops, printers, docking stations, webcams, monitors, and conference room AV.
Document fixes with clear, user-friendly explanations.
Escalate advanced or security-related issues to the Systems & Security Specialist.
Device Lifecycle Management
Track and manage laptop and phone inventory across multiple sites.
Order, stage, configure, secure, and deploy devices with proper approvals.
Ship equipment to remote staff or deliver/install onsite.
Process device returns, reimage for reuse, and ensure proper recycling/disposal of retired equipment.
Onboarding & Offboarding
Prepare and configure laptops/phones for new hires; ship or set up in person.
Conduct first-day IT orientation (logins, MFA, system introductions).
Partner with HR and managers for smooth transitions.
Collect and reimage equipment during offboarding, and promptly disable access and accounts.
Field & Regional Support
Provide onsite IT support during regular visits to headquarters and regional offices (Centennial, Aurora, Phoenix, Stockton, Rialto, Anchorage).
Act as dedicated IT presence during visits for hands-on troubleshooting.
Perform routine equipment checks (conference rooms, network hardware, shared workstations).
Coordinate with local leaders on office technology needs.
Support office expansions, moves, or technology upgrades.
Documentation & Backup
Maintain records for device staging, shipping, and troubleshooting.
Contribute to the IT knowledge base (SharePoint/OneNote/Wiki/Trainual).
Cross-train on Microsoft 365 administration (password resets, group creation, license assignments).
Provide backup coverage for provisioning and access management.
Networking & Connectivity
Install, configure, and troubleshoot Wi-Fi (Peplink, eero) at regional offices.
Partner with ISPs and vendors on internet or bandwidth issues.
Provide basic support for office telephony (RingCentral phones, apps, headsets).
Ensure conference rooms and collaboration spaces remain fully functional.
Shared Team Responsibilities
Provide backup coverage across IT functions to ensure continuity.
Keep IT documentation accurate and updated.
Travel as needed to regional offices to provide support.
Participate in quarterly cross-training to balance team skill sets.
Relevant ExperienceTechnical Support / Helpdesk (2-4 years)
Tier 1 or Tier 2 helpdesk experience resolving end-user issues.
Hands-on troubleshooting of laptops, phones, AV, and peripherals.
Experience working with a ticketing system.
Device Lifecycle & Asset Management (1-3 years)
Deploying and securing laptops/phones.
Managing inventory across multiple offices.
Handling device returns, reimaging, and disposal.
Networking & Connectivity (1-2 years)
Basic network hardware troubleshooting (routers, Wi-Fi, access points).
Partnering with ISPs/vendors for service issues.
Exposure to VoIP systems (RingCentral or similar).
Onboarding & Offboarding (1-3 years)
Preparing devices and accounts for new hires.
Delivering IT orientation for new employees.
Coordinating device collection and account deactivation for offboarding.
Regional / Field IT Support (1-2 years)
Providing in-person support in office environments.
Supporting remote or satellite offices.
Assisting with IT setups, relocations, and upgrades.
Cloud & Collaboration Tools
Supporting Microsoft 365 (Outlook, Teams, OneDrive, SharePoint).
Familiarity with MFA, password resets, and basic administration.
Experience with AV and conference room systems.
Pay Range: $34.00 - $37.00 per hour
IT Helpdesk Technician
Technical support technician job in Seattle, WA
Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA. Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff.
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Airport Technician
Technical support technician job in Seattle, WA
We are currently seeking to fill the position of IT Field Technician located at the SeaTac International Airport, WA. The ideal candidate will have great customer service skills, the ability to communicate effectively, have good attention to detail, be enthusiastic about technology, and have strong documentation skills. This position requires 1+ year(s) of previous IT experience.
Note:This is a floater role with no set schedule.Must be available for nights and weekends.
Duties include:
Provide Exceptional Customer Service
Proactively pursue break/fix tickets
Working IT services tickets as needed
Break/Fix for Desktops & Laptops
Assist with Mobile Devices
Break/Fix Ticket, Baggage Printers
Installing new computers, displays, and IT equipment as needed
Minimum Qualifications (Knowledge, Skills, and Abilities):
Knowledge of how to build and troubleshoot desktop and laptop hardware
Knowledge of installing Windows and software.
Knowledge of troubleshooting printers and other peripherals.
Excellent communication skills and customer service orientation.
Strong work ethic.
Ability to handle multitasking.
Ability to communicate and interact with all staff and customers.
Ability to speak and write English fluently.
QUALIFICATIONS, EDUCATION, AND EXPERIENCE:
2-year previous experience preferred
Any Microsoft MCP or higher, CompTia A+, CompTia Net+
General Expectations:
Maintain established dress code
Maintain a professional attitude at all times
Follow all company policies and procedures
Maintain and submit accurate time cards and work sheets
Help maintain a clean and safe work area
Accurately complete necessary paperwork
Communicate with customers courteously and helpfully
Work with all staff as required
Self-starter
Benefits include:
Dental insurance
Health insurance
Vision insurance
Paid Time Off
401(k)
Cell phone stipend
please do not call the Company as we will reach out to you for inquiries
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Desktop Support Technician II
Technical support technician job in Redmond, WA
Benefits U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law.
Summary of Position:
The Desktop Support Technician is part of an internal Denali team responsible for providing technical support and deployment services.
Essential Functions:
* Provide moderately complex end-user technical support including analysis and troubleshooting of technical issues
* Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals
* Documents, maintains, upgrades, or replaces hardware and software systems
* Deployments of new computer-related hardware or moves, and existing computer operating system upgrades. Physical installs/placement of equipment, cabling, data backup, and transfer, imaging, basic to complex configurations, standard to complex application installs/setups, profile transfer, validation and testing of installations, and preparation of old devices for disposal or re-deployment
* Remote moderately complex desk-side technical support including remote control of end-users' devices
* Research and provide recommendations for technical upgrades and changes to end-user devices and systems
* Assist with the creation and maintenance of technical and user documentation
* Communicate status updates to customer and coordination/project management resources
* Short term projects may include: computer and/or server moves and deployments, computer arm installs, and other hardware deployments
Competencies:
* Ensures Accountability
* Tech Savvy
* Communicates Effectively
* Values Differences
* Customer Focus
* Resourcefulness
* Drives Results
* Plans and Prioritizes
* Decision Quality
* Self-Development
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, VIOP phones, printers and warehouse scanning.
Must be comfortable working in various working conditions including configuration, office, warehouse, and data center environments.
Work shifts are daytime business hours. Rarely, there may be planned projects that happen outside of typical business hours (before or after typical business hours, on weekend, or during other times as needed).
Physical Demands:
This role requires physical capabilities that support the successful execution of key responsibilities. The employee regularly engages in verbal and written communication with colleagues and clients to address project-related inquiries and must be able to convey accurate information clearly and efficiently. The position involves remaining seated at a workstation for approximately 75% of the time, with occasional movement throughout the office to access equipment, supplies, and shared resources. Daily tasks include consistent use of computers and standard office technology such as keyboards, printers, and multifunction devices. The role also involves transporting equipment boxes weighing up to 25 pounds within the building and to other offsite locations as needed for project support.
Required Education and Experience:
* High School Diploma is Required
* 3 - 5 Years of Experience
Qualifications:
* Prefer 3-5 years of Windows Desktop/Laptop support in a professional enterprise environment
* MS Office, and other software application setups, upgrades, and troubleshooting
* Ticket management utilizing trouble ticket tracking applications
* Install, upgrade and/or configure desktop computers primarily in a Windows operating system environment Knowledge of tools such as Active Directory
* Printer support and maintenance
* Mastery of Desktop Support Technician I job duties
* Superior customer service skills. Excellent verbal, written, and interpersonal skills
* Ability to work independently with minimal supervision as needed
* AA degree in an IT-related field is strongly preferred. High school diploma is required
* An A+, MCP, and/or MCDST Certification strongly desired
* Experience in a Macintosh environment is a plus
AAP/EEO Statement:
3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Technical support technician job in Kent, WA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Tier 3 Technical Support Specialist
Technical support technician job in Olympia, WA
Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design.
+ _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ .
+ _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ .
+ _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ .
+ _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ .
+ _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .
+ _Be available for on-call 24x7x365 ongoing application support_ .
+ _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ .
+ _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ .
+ _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ .
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred.
+ CompTIA A+ or ITIL certification preferred
+ 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_
**Other Job Specific Skills**
+ _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ .
+ _Effective communications (written and spoken)_ .
+ _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ .
+ _ITIL (desired not required)_ .
+ _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ .
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$105k - $140k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Manager, Maintenance Support Services
Technical support technician job in Olympia, WA
The Manager Maintenance Support Services role is to oversee the team contained within the maintenance support services facility. It is their responsibility to ensure best in class processes for vehicle maintenance are upheld while managing all expenses related to maintenance and damage repairs. Primary emphasis will be placed upon the repair of HLE and TNC vehicles. Responsibilities include minimizing vended repair costs and transportation expenses, while ensuring optimization of Hertz maintenance staff, quick repair turnaround time, low out of service rates, and maintaining high-vehicle quality across the division. The Manager will be familiar with vehicle mechanical repairs as well as minor body damage repairs.
+ Lead initiatives internally and externally to minimize maintenance costs and improve fleet availability
+ Control maintenance expenditures, including the control of transportation costs, while maintaining vehicle quality and utilization within industry standards.
+ Create, improve, and track key vendor productivity & cost metrics to drive efficiencies, and improve OOS and compliance to vehicle OEM and Hertz maintenance programs
+ Drive process excellence in the areas of preventive maintenance and repair programs and processes to ensure a consistent standardized approach across the region that delivers best in class performance regardless of fleet age.
+ Drive Customer satisfaction score results related to fleet condition and lead the development of programs designed to increase customer satisfaction associated with vehicle condition.
+ Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, and warranty work covered by OEM
+ Optimize the utilization of Hertz internal repair technicians
+ Work with Procurement Department to identify cost savings initiatives related to vendors and part purchases.
+ Manage vended shops deliverables, ensure capacity to deliver expected OOS results.
The salary for this position is **$65,000/yr + bonus potential + company vehicle**
Schedule: **Tuesday-Saturday**
While this position is remote, the ideal candidate will be required to sit in either the **Atlanta** or **Dallas** area
**Educational Background:**
Four-year college degree preferred, HS diploma required
Technical Certifications, automotive mechanical repair and body damage
**Professional Experience:**
3 years of previous maintenance management experience
Experience working in cross functional teams
LSS certifications a plus (YB, GB)
**Knowledge:**
LSS experience
Strong technical vehicle knowledge
Familiarity with Hertz rental practices and/or RAC operations a plus
**Skills:**
Leadership
Familiar with Automotive technology
Inventory Management
Training & Development
Process Oriented
Computer literate and detail oriented
**Competencies** :
Drives Execution
Effective Communication
Manage up and down support chain
Drive Collaboration
Effective Communication
Mentor and coach
Builds Talent
Demonstrates Initiative
Display Region Perspective
Operational Excellence
Passion for Customer Service & Stakeholder Success
Strategic Thinking
Principled Leadership
Use Insightful judgment
Trust and Integrity
Personal Accountability
Agility and Adaptability
Change manager
Principled leadership - high level of integrity.
Detail oriented
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Help Desk Technician
Technical support technician job in Woodinville, WA
Founded with the vision to electrify everything, Group14 is the leading commercial manufacturer of advanced silicon battery materials. Our breakthrough technology, SCC55 , is unlocking transformational performance for rechargeable batteries that power the world's most critical innovations, from electric vehicles and AI-enabled electronics to eVTOLs and grid-scale energy storage. By enabling higher-density, faster-charging batteries, we are helping accelerate the global transition to an electrified future.
Over the past year, Group14 reached major milestones that underscore our momentum. We closed a $463 million Series D round, bringing our total equity raised to more than $1 billion, and acquired full ownership of a battery materials factory in South Korea, strengthening global supply chains and scaling production to meet surging demand. Headquartered in Washington state with manufacturing operations worldwide, Group14 is backed by world-class investors and customers, including Porsche, ATL, Microsoft, and SK Inc. As we continue to grow, we are building a team united by passion for shaping the future of energy.
IT Helpdesk at Group14 are responsible for providing technical assistance and support related to our fleet of Apple and Lenovo Windows laptops, software, and SaaS services. You will provide support to our employees remotely and on-site in our South Lake Union office and our Woodinville facility to ensure that all of the systems they need to make Group14 successful are working as smoothly as possible. As part of the Group14 IT team, this individual will have a lot of space to grow and expand their skills, putting them on a strong career trajectory in a mission-driven company.
We are looking for an emotionally intelligent and empathetic individual to join the team. Using your expertise, as a team member helps us to identify opportunities for continuous process improvements and collaborating with the People Ops team to improve employee experience.
Ultimately, someone who is self-driven, committed to exceptional empathetic customer service and performing user/system administrative responsibilities efficiently will be successful in this role.
WHAT YOU'LL BE DOING:
Provide day-to-day technical assistance to employees of all levels (including Executives) for issues related to computers, software, and SaaS independently but also work with the rest of the IT team as a whole.
Onboard new hires, including setting up computers, and granting access to necessary SaaS tools.
Work alongside our Compliance and Security teams to ensure that our policies and guidelines are always followed.
In-office event space A/V support.
Build and maintain the IT Knowledge Base.
5+ years prior experience with providing technical support in an office environment.
WHAT WE'RE LOOKING FOR:
5+ years prior experience with providing technical support in an office environment.
Strong understanding of both mac OS and Windows Operating Systems.
Experience tracking tickets via FreshService or other ticketing systems.
Experience supporting and managing some of the following products: Google Workspace, Office 365, Zoom.
Ability to organize and prioritize individual projects, tasks, and tickets.
Openness to learn new technologies.
Client-facing experience, a security mindset, and a positive customer service attitude.
Working knowledge of wireless systems and basic network troubleshooting skills.
A problem-solver, analytical, and team-oriented.
Strong attention to detail along with a commitment to quality and confidentiality.
Good communication skills, ability to empathize and talk to people on a non-technical level.
A sense of urgency and a commitment to timely completion of projects.
OTHER QUALITIES WE'D LOVE FOR YOU TO HAVE:
Computer management using tools such as Jamf Pro and InTune.
Experience troubleshooting AV equipment.
The base hourly rate for this position is $25 - $33 per hour. All positions come with a company bonus and stock options. The actual base rate offered depends on a variety of factors, which may include, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the position is located.
Base Pay Range$25-$33 USD
GROUP14 OFFERS COMPELLING BENEFITS
Medical, Dental, and Vision: 100% paid for by the company for employees (80% for dependents) with an HSA-eligible plan option for Medical
Employee Assistance Program
Long-Term and Short-Term Disability Insurance
Life Insurance and AD and D Insurance (100% Employer Paid)
Option to purchase additional Life and AD and D Insurance (with guaranteed issue) and Accident, Critical Illness, and Hospital Insurance coverages for you and dependents at affordable rates
Discounted rates on Pet Insurance
401(k) with Pre-Tax and Roth options and Company Match
Paid Time Off and Floating Holidays
Stock Options
GROUP14 IS AN EQUAL OPPORTUNITY EMPLOYER
We love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. Being a diverse and inclusive company isn't just something we strive for, it's who we are and part of what we do each and every single day. We want to ensure that as an employee, you belong and that Group14 is the kind of workplace where you feel safe, included, and that you have the opportunity to thrive in your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status or any other characteristic protected by applicable local laws, regulations and ordinances.
If you need any assistance or an accommodation due to a disability, please email: careers@group14.technology. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the application and/or interview process.
Group14 is committed to a safe and productive work environment. As part of our hiring process, we conduct pre-employment drug screenings for substances in accordance with state and federal regulations. Please note that our pre-employment drug screening process does not include testing for THC.
Please note: We are not able to accommodate candidates in need of work sponsorship at this time.
NOTICE TO STAFFING AGENCIES AND SEARCH FIRMS
Group14 does not accept unsolicited resumes or candidate submittals from staffing agencies and search firms. Any resumes or candidate submittals sent to our careers site (directly or via job boards) or directly to Group14 employees will not be eligible for any placement fee, and the resume/candidate will be added to our database for direct recruitment.
Group14 only assigns positions to staffing agencies and search firms who are pre-approved by HR and that we have a current agreement with. Not all positions are eligible for a placement fee.
Auto-ApplyInformation Technology
Technical support technician job in Tacoma, WA
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyMultiple IT Positions (Java, JS, BI Analyst, SDET, Tech PM, Full-Stack Web, UI/UX, C#, .NET)
Technical support technician job in Bellevue, WA
Solutions Resource is an IT service provider based in Bellevue, WA. The staffing branch of the company sources IT professionals and connects them with Contract or Full-time opportunities at Organizations (Corporation/Gov Agency) in the state of WA.
Job Description
We are now seeking candidates in one or more of the following fields:
Java Developer
JavaScript Developer
Business/BI Analyst
SDET / Tester
Technical Project Manager
Full-Stack Web Developer
UI/UX Designer
Visual Designer
C# Developer
.NET Developer
Please submit your resume and we will keep you posted if we have any available position that matches your background and interest.
Qualifications
Currently in the state of WA
Have working experiences in the field of interest
Please make sure you list all the technical skills/languages that you are familiar with
Contact information must be found on the resume
Additional Information
Contract/Full-time
Field Network Technician
Technical support technician job in Seattle, WA
Job Description
Pacific Office Automation (POA) is the largest independently owned office technology dealer in the United States. Since 1976, we've expanded to 30+ branches across 11 western states-including Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, Texas, and Hawaii.
We partner with leading manufacturers like Canon, Konica Minolta, Sharp, HP, Ricoh, and Lexmark, delivering cutting-edge business solutions with unbeatable customer service.
At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.
Position
We are currently seeking a Network Technician with a passion for technology at our branch in Seattle,WA. Our ideal candidate will be energetic, have experience with problem-solving, and have the ability to meet urgent deadlines while maintaining accuracy.
Essential Job Duties
Connecting/installing office equipment to our customer's network
Set-up printing, scanning, scanning to e-mail, scanning to FTP, etc. Ensuring customer satisfaction
Remote troubleshooting and diagnosis of network connectivity issues
Qualifications
Professional networking
Net +
Good understanding of Windows Server environments (SBS,2008 R2 & 2012R2)
Advanced knowledge of networking protocols and concepts (Routing, Ports, TCP/IP, Network analysis tools)
Knowledge and hands-on experience providing support to users using Windows 7, Windows 8, Windows 10, and other mainstream Microsoft applications
Proficient with all Apple products
Strong communication skills and ability to work cohesively with clients
Ability to travel locally to different clients
Benefits
Advancement and growth into leadership roles
Team-player environment
DOE: $22-24/ HR
Medical/Dental/Vision/Life insurance plans
Matched 401k
PTO, Vacation, Sick Leave
FSA/HSA programs
Company car for work and personal use
Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees' differences because we know that diversity makes us stronger.
#LI-Onsite
IT Helpdesk Technician
Technical support technician job in Seattle, WA
Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA.
Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Advanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time
Technical support technician job in Seattle, WA
About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training - Great Lakes, IL (11 weeks)
FC Strand - Great Lakes, IL (16 weeks)
ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Field Network Technician
Technical support technician job in Seattle, WA
Pacific Office Automation (POA) is the largest independently owned office technology dealer in the United States. Since 1976, we ve expanded to 30+ branches across 11 western states including Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, Texas, and Hawaii.
We partner with leading manufacturers like Canon, Konica Minolta, Sharp, HP, Ricoh, and Lexmark, delivering cutting-edge business solutions with unbeatable customer service.
At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.
Position
We are currently seeking a Network Technician with a passion for technology at our branch in Seattle,WA. Our ideal candidate will be energetic, have experience with problem-solving, and have the ability to meet urgent deadlines while maintaining accuracy.
Essential Job Duties
Connecting/installing office equipment to our customer's network
Set-up printing, scanning, scanning to e-mail, scanning to FTP, etc. Ensuring customer satisfaction
Remote troubleshooting and diagnosis of network connectivity issues
Qualifications
Professional networking
Net +
Good understanding of Windows Server environments (SBS,2008 R2 & 2012R2)
Advanced knowledge of networking protocols and concepts (Routing, Ports, TCP/IP, Network analysis tools)
Knowledge and hands-on experience providing support to users using Windows 7, Windows 8, Windows 10, and other mainstream Microsoft applications
Proficient with all Apple products
Strong communication skills and ability to work cohesively with clients
Ability to travel locally to different clients
Benefits
Advancement and growth into leadership roles
Team-player environment
DOE: $22-24/ HR
Medical/Dental/Vision/Life insurance plans
Matched 401k
PTO, Vacation, Sick Leave
FSA/HSA programs
Company car for work and personal use
Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees differences because we know that diversity makes us stronger.
#Li-Onsite