Technical support technician jobs in Vero Beach, FL - 80 jobs

POSITION OVERVIEW: The IT Desktop Support Technician II provides intermediate-level technical support, conducting independent field work and resolving more complex issues. This position supports County operations with troubleshooting, installations, and system updates, while mentoring Tier I staff and ensuring consistent documentation. KEY RESPONSIBILITIES: Technical Support & Troubleshooting: * Independently resolve a broad range of user issues on-site and remotely. * Accurately diagnose and document technical problems in Easy Vista. * Identify patterns in routine issues to suggest resolutions. Hardware & Software Deployment: * Deploy and maintain a variety of devices including desktops, laptops, and AV equipment. * Conduct hardware and software installations, upgrades, and repairs. * Maintain inventory systems and assist in asset tracking. Customer Service & Professional Development: * Provide high-quality support with a customer-service focus. * Stay current with IT trends and best practices through ongoing training. * Contribute to the knowledgebase and mentor Tier I technicians. COMPETENCIES: The following competencies are key to success in this role, enabling effective contribution, collaboration, and adaptability in a dynamic work environment. * Proficient in desktop OS (Windows/mac OS/Linux), hardware, and networking basics. * Demonstrated ability to handle complex support tasks independently. * Strong organizational, problem-solving, and interpersonal skills. * Knowledge of security and software patching standards. PHYSICAL REQUIREMENTS: The position requires the ability to sit, stand, and walk for extended periods. It involves frequent use of hands and fingers for typing, writing, and operating office equipment. Occasional lifting of objects up to 25 pounds may be necessary. The role also requires the ability to communicate effectively both verbally and in writing and may involve attending evening and weekend meetings as required. Prolonged computer use may pose a risk for eye strain or repetitive motion injuries ENVIRONMENTAL CONDITIONS AND WORK HAZARDS: The work environment is primarily office-based, with occasional field visits to various sites. Employees may be exposed to typical office conditions, including computers, printers, and office equipment. During site visits or meetings, there may be occasional exposure to outdoor environments. The role may involve stress due to project deadlines, public interactions, and complex problem-solving. Prolonged computer use can also lead to eye strain and repetitive motion injuries. SUPPLEMENTAL INFORMATION: This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, add or remove duties and assign other duties as necessary that are a logical assignment to the position. EMERGENCY RESPONSE/RECOVERY ACTIVITIES: County employees are considered essential personnel in providing and continuing services to our community during and following a disaster, such as a hurricane, or in other emergency situations. As a requirement of County employment, County employees are subject to being required to remain at work during an event, respond to a recall immediately following an event and/or immediately reporting to work when an all clear is declared by the County Administrator. During these types of events, County employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens. ADA STATEMENT: A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act. EEO STATEMENT: St. Lucie County BOCC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic. We encourage all qualified candidates to apply. Candidates should possess a solid foundational background that demonstrates their ability to engage with the responsibilities of the role effectively. * High school diploma or equivalent (GED) required. * Associate degree in Computer Science, Information Technology, or a related field preferred. * CompTIA certifications preferred. * Minimum of 3 years of technical support experience. * Equivalent training, certifications, or experience may be considered in place of preferred degree. * Ability to apply technical judgment and support peers in troubleshooting. * Must be available during emergencies and natural disasters on short notice. * This position may require evening and weekend work, sometimes with little advanced notice. * Must have a valid Florida driver's license and maintain a good driving record or the ability to obtain within 30 days of employment. Pay Grade G12 Driving Position - Operating County vehicles and/or equipment is a primary function of this position. PRE-EMPLOYMENT SCREENING: This position requires a physical, drug testing, driver's license verification and level 2 background screening fingerprinting.

Negotiate with dedicated providers according to specific policies. Achieve the best contractual conditions while also ensuring internal customer satisfaction. Interprets internal and external business challenges and recommends best practices to improve products, processes or services. Utilizes understanding of industry trends to inform decision making process. **Roles and Responsibilities:** + Own sourcing specific processes and tools. Review and improve processes. Work on special initiatives. + Own the source to pay process for the A&P team. Ensure that FLIGHT DECK is being used to improve from current state, removing waste and making more efficient for both our commercial and fulfillment teams + Partner with the Commercial and Business Sourcing Operations teams to ensure team members are effectively trained and improvements are put in place to drive efficiency gains + Conduit between Sourcing Teams, Sourcing Compliance, and Product Lines to ensure proper processes meet changing demands of the company and lead efforts as required to minimize any GE risk + Ensure business operations teams are partnered with entire Sourcing organization to drive fundamentals of FLIGHT DECK every day and aiding in problem solving + Lead technical team of Engineers to drive proactive identification of right first-time risks and mitigate leading to both Delivery improvements as well as driving cost out with commercial teams + Deploy team of Engineers to supplier Genba to ensure ready for rate and proper capacity in place to meet business needs + Ensure Asia team is set up to meet growing LCC footprint and right resources are deployed to Genba to grow the region + Lead capacity efforts, along with proper readiness activity in order to support the Sourcing Business Operating teams as well as ensuring new supplier development highlighted by commercial team is fit for business requirement + Utilize data analytics in order to make end user jobs easier by removing waste and having global solutions to meet the business processes + May lead functional teams or projects with moderate resource requirements, risk, and/or complexity. Presents business solutions to leaders in functional area. Communicates complex messages and negotiates mainly internally with others to adopt a different point of view. Influences peers to take action and may negotiate with external partners, vendors, or customers **Required Qualifications:** For applicants within the United States + Bachelor's degree from an accredited college/university (or a high school diploma/GED with at least 14 years of experience in Supply Chain, ideally Sourcing and Procurement) + Minimum of 10 years of experience in Supply Chain, ideally Sourcing and Procurement For applicants within the United Kingdom + Must have major experience in Supply Chain, ideally Sourcing and Procurement **Preferred Qualifications:** + Experience leading process improvement efforts, setting standards, and ensuring standard work is in place + Strong oral and written communication skills. + Strong interpersonal and leadership skills. + Demonstrated ability to analyze and resolve problems. + Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. + Established project management skills. + Souring, Shop Operations, or Manufacturing Engineering + Manufacturing Experience in Aerospace or Automotive a plus + Humble: respectful, inclusive, good listener, learns from past + Transparent: Candid in feedback, shares to solve problems, helps grow others + Focused: Safety first, prioritizes work, measures success by the customer, continuously improve. **For applicants within the United Kingdom:** Right to Work Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website. Security Clearance Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: ****************************************************************************************** **For applicants within the United States:** The base pay range for this position is $157,000 - $209,000 USD. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/commission based on the plan. This posting is expected to close by December 31, 2025. GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time -off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or prog rams (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** Yes \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Badger Meter - Where Every Drop Counts and So Do You At Badger Meter, we're more than a leading global water technology company - we're innovators with a mission: to preserve and protect the world's most precious resource. For over 120 years, our trusted solutions have enabled our customers to optimize the delivery and use of water, maximize revenue and reduce waste. Every employee at Badger Meter is an important part of our success. Here, your work doesn't just move a business forward - it shapes a more sustainable future. We are committed to building a workplace where we celebrate differences, empower voices, and encourage fresh ideas that drive innovation. When you join us, you'll find: Purpose-driven work that makes a real difference in communities around the globe. Career growth and development opportunities designed to help you achieve your potential. A supportive, inclusive culture where collaboration and creativity thrive. Be part of something bigger. At Badger Meter, your contributions will ripple far beyond the workplace - creating lasting change for people and the planet. What You Will Contribute: Position Summary We are seeking a technically skilled and customer-focused individual to join our support team. This desk-based role involves providing remote assistance for specialized equipment and systems, leveraging expertise in RF communications, electrical systems, computer interfaces, and network technologies. It requires familiarity with diagnostic software, cybersecurity best practices, and technical documentation. This role is a great fit for a field service technician looking for more office-based work or a technical support specialist eager to engage directly with customers. You'll leverage your hands-on experience while expanding into a customer-facing, problem-solving position that combines technical expertise with relationship-building. It's an opportunity to stay close to the technology you know while developing new skills in communication and remote diagnostics. Key Responsibilities · Provide remote technical support for RF communication systems, electrical controls, and networked devices. · Troubleshoot hardware and software issues using diagnostic tools and lab simulations. · Interface with customers to resolve technical problems, ensuring high levels of satisfaction. · Document support cases, resolutions, and system configurations in internal databases. · Collaborate with engineering and development teams to escalate and resolve complex issues. · Test and validate software updates and system configurations in a controlled lab environment. · Maintain cybersecurity protocols and ensure secure handling of customer data. · Participate in on-call rotations and provide occasional onsite support within the southeastern U.S. (primarily Florida). Qualifications · 1-3 years of experience in electrical controls, RF systems, or related technical fields. · Strong written and verbal communication skills. · Ability to work independently and as part of a collaborative team. · Proficiency with computers, remote access tools, and networking fundamentals (Linux experience is a plus). · Familiarity with PLC control systems and control logic is advantageous. · Experience with database entry and strong attention to detail. · Background in military communications, SCADA systems, or RF technologies is a plus. Core Competencies Collaboration: Work effectively across teams to achieve shared goals. Communication: Clearly convey technical information to both technical and non-technical audiences. · Initiative: Proactively identify and resolve issues, going beyond basic requirements. · Work Standards: Maintain high standards of accuracy, accountability, and professionalism. Working Conditions Primarily office-based with standard computer and phone equipment. Occasional travel for onsite support (within Florida and surrounding areas). May involve limited exposure to outdoor conditions during field visits. #EL123 An Equal Opportunity/Affirmative Action Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Applicants can learn more about their rights regarding equal opportunity in employment by viewing the federal "EEO is the Law" poster and the “EEO is the Law” poster supplement at ************************************************************* Badger Meter complies with all aspects of the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local disability laws. This means that we will reasonably accommodate qualified employees with a disability if accommodation would allow them to perform the essential functions of their job, unless doing so would create an undue hardship. Privacy Statement The Employee and Applicant Privacy Statement describes how we collect, use, share, retain, and safeguard applicant information. Please see the privacy statement on our website here.

Job Description Role Description: The ITS (Intelligent Transportation Systems) Technician is responsible for the installation, maintenance, and troubleshooting of low-voltage systems and equipment related to transportation infrastructure. This includes systems like traffic signals, dynamic message signs (DMS), cameras, sensors, and other related technologies used in traffic management and public safety. The technician will work closely with project managers, engineers, and other team members to ensure systems are installed and maintained to the highest standards. Responsibilities: 1. Installation & Setup: Install and configure low-voltage systems such as traffic control systems, surveillance cameras, sensors, and communication equipment. Mount and secure devices, wiring, and components in accordance with safety standards. Ensure systems are properly connected, calibrated, and operational. 2. Maintenance & Troubleshooting: Perform routine inspections, maintenance, and repairs on ITS systems to ensure optimal functionality. Diagnose and troubleshoot electrical and mechanical issues with low-voltage systems, components, and wiring. Respond to service calls and emergency repairs in a timely and efficient manner. 3. System Testing & Calibration: Conduct tests to ensure systems are functioning according to specifications. Calibrate and fine-tune systems to optimize performance. Perform software and hardware updates as required. 4. Documentation & Reporting: Maintain accurate records of installations, maintenance activities, repairs, and system configurations. Provide reports on project progress, maintenance schedules, and system performance. Document any system malfunctions and repairs made. 5. Compliance & Safety: Follow all relevant safety procedures and codes while working on low-voltage systems. Ensure all work complies with local, state, and national electrical codes and regulations. Maintain a clean and organized work area, ensuring safe handling of equipment. Qualifications: High school diploma or equivalent (Associate's degree or technical certification in a related field preferred). Proven experience with low-voltage systems, electrical systems, or ITS technologies. Knowledge of traffic control systems, surveillance systems, sensors, and other related equipment. Familiarity with relevant electrical codes and safety standards. Ability to read and understand blueprints, wiring diagrams, and technical manuals. Strong troubleshooting and problem-solving skills. Good communication skills and ability to work as part of a team. Valid driver's license (for traveling between job sites). Why us: Competitive salary and benefits package including 401k matching; medical, dental, and vision insurance; company paid life insurance; company paid time off; company paid holidays; etc. Opportunities for professional growth and development. Chance to work on exciting and impactful projects. A commitment to safety and innovation. Supportive and experienced leadership team. Traffic Management Solutions is an Equal Opportunity Employer by both policy and practice. We encourage candidates from all backgrounds to apply. It is the intent of Traffic Management Solutions employment and personnel practices to conform to all Federal, State and local laws and regulations regarding non-discrimination.

Are you ready for what's next? Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. Navico Group is a stand-alone division of Brunswick, the world's largest recreational marine business. We are seeking a System Support Technical Specialist to join our team. The Field Service Technical Specialist is a critical team member of the Technical Support team. These team members have three primary roles within the Support Services team: Provide expert technical advice to Navico Group customers including OEMs, Manufacturers, dealership technicians and consumers; Help improve reliability and serviceability of Navico Group Connect/Integrated products; Author and maintain service information and solutions including knowledge and FAQs. At Brunswick, we have passion for our work and a distinct ability to deliver. Essential Functions: Diagnose and troubleshoot technical issues regarding Navico Group Connect/Integrated systems on marine, RV and other vehicles, including: Diagnosing systems using electronic test equipment Interpretation of fault codes Adjustments and setting for hydraulic, electrical and application performance. Development of processes related to equipment repairs and preventative maintenance. Answer escalated technical questions from internal and external NAVICO GROUP customers using personal knowledge, experience and available references while maintaining awareness of the cost of repair and vehicle uptime. Document all technical questions and data into the contact management system for: Future reference by other support team members Creating new and improving upon current technical documents Identifying emerging product or application issues and deliver this information to quality, engineering, manufacturing and product management to improve reliability and serviceability. Maintain relationships with other internal teams including, quality, product management, engineering and manufacturing to provide regular informal feedback of current issues that customer and consumers are experiencing with Navico Group Connect/Integrated systems. Support other Support Services initiatives as needed including field visits, periodic audits and training. Provide “Project Brief” handoff and additional training to associated Service teams. Support of PPC committee through Rapid Response Team Provide OEM service specific trainings in relation to Navico Connect projects. Skill Requirements: Proven advanced troubleshooting skills and experience/ability to work through conflict and use effective problem-solving techniques. Problem solving and analysis; interpersonal relations; verbal and written communications; organization and leadership Proven ability to read and interpret documents such as safety rules, schematics, operation and maintenance manuals in English Team player with good organizational skill and time management. Comfortable in a lab to be able to setup and test a problem the customer might be having Excellent communication skills (active listening, writing, speaking & telephone) Excellent organizational, oral and written communication skills to effectively communicate with the team and customers. Capability to read and understand technical documentation and vessel specifications. Knowledge of and experience with marine and/or mobile AC electrical systems and marine and/or mobile DC electrical systems. Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way. Required Qualifications: Bachelor's Degree preferred 3+ years of technical experience on mobile equipment Experience with Navico Group products Electrical or Electronic experience on mobile equipment Technical, Customer or dealership experience Preferred Qualifications: ABYC / RVIA Electrical Certification preferred NMEA Certification preferred Working Conditions: Travel requirements 35% and above The anticipated pay range for this position is $48,800 - $90,600 annually. The actual base pay offered will vary depending on multiple factors including job- related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for an annual discretionary bonus. At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate's qualifications and the business context. This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well-being program, product purchase discounts and much more. Details about our benefits can be found here. Why Brunswick: Whatever tomorrow brings, we'll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer valuable benefits including a competitive 401(k) plan with company match, health benefits, paid time off, a robust Wellness Program, and much more. In addition, we're proud of being recognized for making a splash with numerous awards! Next is Now! We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact ****************************** for support. For more information about EEO laws, - click here Brunswick and Workday Privacy Policies Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: ****************************** or ************. All job offers will come to you via the candidate portal you create when applying through a posted position through https:///************************** If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at ************ or ******************************. #Brunswick Corporation

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Satcom Direct (SD) provides global connectivity solutions for business and general aviation, military, government, and land mobile services. Since 1997, SD has worked to solve the unsolvable and advance the technology of connectivity through our industry-leading hardware and flight operations software. Our company culture is based on innovation and creativity which allows our team members to thrive in a dynamic atmosphere. We are looking for people who are passionate about customer satisfaction and who excel in a constantly changing environment. Satcom Direct offers a highly competitive benefits package. Our global headquarters offers an on-site gym staffed with personal trainers, a café, food trucks, social hour, and more. With an open vacation policy, employees have the flexibility to take time when they need it. SD is centrally located on the beautiful Space Coast in Viera, FL, which is one of the Top 50 Master-Planned Communities in the United States. JOB SUMMARY: The IT Support Specialist is a point of escalation for helpdesk level tickets and is responsible for developing methods and procedures to be used at the helpdesk level to address issues addressed by users. Secondary responsibilities include the ability to perform all aspects of a junior support role, in addition to administration of user accounts and access, conducting software installations, hardware repair, as well as developing methods and procedures for lower tier users interacting with these systems. Additionally, researching, analyzing, testing and coordinate deploying base images for user devices. This position requires a very “Positive" attitude and excellent “Customer Service" skills. The Support Specialist should have excellent telephone etiquette for supporting remote users who reside at our remote office locations, as well as those that are traveling. A sense of urgency is needed for resolution of problems to allow end-users to function without interruption. The Support Specialist will be required to continually update and enhance technical skills through training programs and self-study to stay abreast of technology improvements and updates. ESSENTIAL DUTIES/RESPONSIBILITIES: The requirements listed below are representative of the fundamental knowledge, skill, and/or ability required to perform the job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Analyze, troubleshoot and resolve escalated issues including; PCs, portable devices (iPads, iPhones, hardware and software), applications printer and fax configurations, applications, printers, faxes and network related issues. Be a point of escalation for helpdesk level issues, identifying when further escalation is necessary and work with appropriate team member. Assist users with advanced understanding of Microsoft Windows Operating systems &Microsoft Office Products. Provide assistance in administration of Microsoft Active Directory functions (Account; Add, Change, Delete, role/permission groups, Distribution groups). Administer security related systems from an IT standpoint. Systems to include access control across multiple office locations. Resolve account lockout issues. Develop and test “Gold” images for user level hardware. Document resolutions to complex issues and tasks that end users may run into, and provide education to them. Analyze repeat problems for final resolution and future mitigation. Create and administer email accounts, user access accounts for network access and maintain first-level triage for all communication applications. Provide a consistent, stable platform for all workstations by utilizing an imaging utility to deploy a standard desktop. Install and replace hardware and software packages (including security patches) for end-user laptops and workstations in all locations. Assist with asset management to include the tracking of relocation and reallocation of hardware and software (i.e. coordination of company moves) and maintaining a complete inventory of hardware in all locations, including inventory that has been disposed. Establish and maintain working relationships within our company across all locations. Work with the business contingency planning to establish and maintain disaster recovery plans at the desktop, printer, and fax level. Test out these plans every six months as part of recovery. Coordinate resource allocation by supporting use of video conferencing, projectors, and remote PC connections for meetings, etc. Replacement or repair of damaged or outdated equipment. Assist other IT departments with projects or research as needed. Provide proactive information through research of the business to assist and improve processes. Provide after hours support on rotating on-call schedule Perform other duties and special projects as assigned. To be successful in this role, an individual must be able to perform each essential duty in a satisfactory manner and should demonstrate all competencies listed above. All employees are expected to adhere to and be knowledgeable of SD operating standards, established safety rules, and adhere to company attendance guidelines. GENERAL QUALIFICATIONS, KNOWLEDGE, AND SKILLS: Required qualifications and experience: 2-5 years of recent technical support in a corporate setting that includes, hands-on experience configuring and maintaining desktop hardware and software, preferred. Demonstrated experience providing excellent, professional and positive customer service including superior telephone etiquette and strong verbal and written communication skills (ability to present complex technical information to a non-technical audience). Demonstrated experience documenting technical resolutions to common issues; sharing information with end-users and team members; and identifying and documenting enhancements that can be made to systems to improve overall customer experience, helping them be more efficient. Proven ability to stay organized; to track and manage multiple tasks at the same time and follow them through to completion; to solve complex technical problems with limited supervision; and to make sound technical decisions. Technical experience should include: Experience with networking concepts and administration; thorough knowledge of Windows OS, thorough knowledge of Mac OS/iOS; Active Directory and account management; MS Office including Outlook; MS Dynamics CRM; TrendMicro Anti-Virus; knowledge of PC Architecture and network administration including LAN architecture; trouble shooting skills in Windows Terminal Server environment; knowledge of log on scripts and registry edits. Experience with printers, preferred. Experience with Dell Desktop and Notebook or Lenovo laptops, preferred. Working knowledge of Cisco routers, switches, Cisco ASA Firewalls, preferred College or technical degree preferred. CompTIA A+ certificate upon hire or within one (1) year of employment. Successful completion of required background screening and drug test. PHYSICAL DEMANDS: While performing general office duties for this position, the employee is regularly required to sit, stand and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, and reading, able to lift light objects ( WORK ENVIRONMENT: The office environment is generally quiet and, in a temperature, controlled setting with random adjustments in noise or temperature due to others talking or laughing loudly, unscheduled maintenance repairs to the building or its interior offices or unpredictable situations due to weather or other acts beyond company control. An employee must be willing to work their regularly assigned work schedule for their particular duties and/or job responsibilities and in times of need, be able to work an extended schedule depending on company/department needs, project requirements or customer demands. Work may require some physical effort in the handling of light materials, boxes or equipment. The temperature at client locations can vary from controlled to variations off hot/cold when working, standing or walking in or near the flight-line or maintenance repair center. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at *****************. Satcom Direct is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support

Job Description Job Title: AV & IT Commissioning Lead Technician Salary: $30-$40 per hour Position Type: Full Time (Permanent hire) Industry: Audio Visual and Information Technology Summary The AV/IT Commissioning Lead Technician ensures AV systems are fully operational, tested and meet performance specifications before handover to the client. This role performs installation, programming, system testing, and troubleshooting to ensure seamless functionality. Reports to Installation Manager. Key Responsibilities Lead, coordinate and prioritize project related tasks on a daily basis. Configure and/or program control systems, digital signal processors (DSPs), audio mixers and any other specialty devices used in the system design. Install and maintain AV/IT systems including racks, display devices, projectors, camera systems, video teleconferencing systems (VTC), microphones and speakers. Conduct final system testing, calibration, and quality assurance checks before project completion Troubleshoot and resolve performance issues in AVIT system configurations Provide daily job progress reports to the Installation Manager Provide training and documentation to end-users for system operation Work closely with engineers and field technicians to implement the system as specified in the engineering documentation. Maintain redline documents, and system configuration to be updated for final customer deliverables package. Maintain any other detailed commissioning reports and compliance documentation as needed. Support service and maintenance department on an as-needed basis Stay informed on firmware updates and best practices in system commissioning Required Qualifications: 10+ years of AV installation experience 3 - 5 years of AV commissioning and system testing experience Strong understanding of AV signal processing, networking, and control system programming CTS, CTS-I or equivalent certification preferred High level of experience with DSPs, control systems, and network audio/video distribution technologies Excellent analytical and troubleshooting skills Great communications ability to clarify and meet customer expectations Benefits Flexible 9/80 work schedule with every other Friday off Health, Dental and Vision Insurance Simple IRA with company match Paid Time Off Paid Holidays Employee Incentive Plan based upon KPI performance Comprehensive training programs

Desktop Support Technician Location: Fort Pierce, FL, 34945 Job Description: We are seeking a skilled Desktop Support Technician to provide technical support to our employees in Fort Pierce, FL. The ideal candidate will have a strong understanding of computer hardware and software, as well as excellent troubleshooting skills. The Desktop Support Technician will be responsible for installing, maintaining, and troubleshooting desktop systems, printers, and other peripherals. They will also assist with software installations, upgrades, and patches, and provide training and support to end users. Responsibilities: Install, configure, and maintain desktop systems, printers, and peripherals Troubleshoot hardware and software issues Provide technical support to end users Assist with software installations, upgrades, and patches Train end users on new technologies Document technical procedures and solutions Requirements: 2+ years of experience in desktop support or a related field Strong knowledge of computer hardware and software Excellent troubleshooting skills Good communication and customer service skills Ability to work independently and as part of a team CompTIA A+ certification is a plus

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $12 - $17 per hour Salary Range: 12 - 17 We are an equal opportunity employer and participate in E-Verify in states where required.

Coastal Hyundai and Genesis of Melbourne, Brevard County's busiest service department is looking to add A and B Level Technicians. Come join our team members today and become part of the Coastal Family! Immediate openings are available, and we are willing to train the right candidates. We offer the following: 1. Air-Conditioned Shop 2. Extremely competitive pay 3. 3-day weekend every other week 4. Matching 401k Plan, Holiday and Sick Pay 5. Fun working environment to everyday!

The range for this role is $21.39 - $27.64/hour Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. Interested applicants must be willing and able to work onsite full-time in our Melbourne, FL office. The Mission At Christian Care Ministry we believe that Christians can, and should, share in one another's burdens. Through the use of Medi-Share , a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows: Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility. The Team Everyone at Christian Care Ministry is in agreement with our Statement of Faith, which outlines our core beliefs. Although we aren't perfect people, we are serving our perfect God and our Members to the best of our ability. The Job The Service Desk Technician I is the face of the Service Desk. This position will be the first interaction with internal customers and will monitor the Contact Center phone queue, input service desk tickets and will work with service desk staff to properly assign tickets. Essential Job Duties & Responsibilities Provide initial support contact with internal customers monitoring the Service Desk Contact Center phone queue Provide basic technical service desk support Enter service requests into the service desk ticketing system Insure detailed information is inputted into ticketing system Monitor ticketing system for SLA adherence Escalate tickets based on criticality Provide remote software support as able Contribute to the exercise and expression of Christian Care Ministry's Christian beliefs Perform all other duties as assigned Essential Skills & Abilities Ability to utilize the internet including e-mail and search engines Word processing and keyboard skills of at least 25 words per minute Basic Microsoft Active Directory knowledge Basic knowledge of Microsoft Office (Excel, Work and Outlook) Ability to apply common sense understanding to carry out instruction furnished in written, oral or diagram form Ability to speak effectively with internal customers Core Competencies/Demonstrable Behaviors Ensures accountability - Holding self and others accountable to meet commitments Customer focus - Building strong customer relationships and delivering customer-centric solutions Collaborates-Building partnerships and working collaboratively with others to meet shared objectives Nimble Learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels Education and/or Experience High school diploma or GED plus 2 years' experience in IT Service Desk position required Incentives & Benefits We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others. For full-time employees working 30 hours or more, some of our benefits include, but are not limited to: Medical Health Savings Account Employer Paid Life Insurance and Long-term Disability Insurance Dental Vision Short-term Disability Accident, Critical Illness, Hospital Indemnity 401(k) - up to 4% match Paid-time off - accrued bi-weekly Wellness plan Employee Assistance Program Anniversary Awards Program Birthday Awards Minimum Age Requirement: Due to the nature of the responsibilities associated with this position-including independent decision-making, access to confidential information, and potential exposure to regulated environments-candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.

Computer-Aided Inspection Technician (Entry Level) UNEW, Inc. , formerly ETS Power Group, Inc., is an ISO-certified provider of dimensional inspection services supporting aerospace, industrial gas turbine, and precision manufacturing industries. We use advanced optical scanning systems and Zeiss Inspect software to ensure the highest accuracy in component verification. As a Computer-Aided Inspection Technician , you'll learn to perform dimensional inspections using Zeiss Inspect (formerly GOM Inspect) software and high-precision 3D scanning systems. This is a great opportunity for someone mechanically inclined who enjoys hands-on technical work and wants to grow into an advanced metrology or engineering role. Key Responsibilities Process scanned data and compare geometry to CAD models and blueprints using Zeiss Inspect. Support creation of dimensional inspection reports following ISO17025 procedures. Learn to interpret blueprints and GD&T to verify part conformance. Maintain cleanliness, calibration, and operational readiness of scanning and computer equipment. Work closely with senior engineers and technicians to improve workflows and gain proficiency. Requirements Basic understanding of mechanical concepts, measurement, or blueprint reading. Strong attention to detail and willingness to learn new metrology technologies. Basic computer proficiency (Microsoft Office, file management). Prior experience with CAD, 3D printing, or machining a plus. Ability to follow written procedures and work accurately with minimal supervision. Must be a U.S. person (per ITAR regulations). What We Offer On-the-job training with Zeiss Inspect / GOM Inspect and 3D optical scanning systems. Growth opportunity into advanced inspection or engineering roles. Competitive pay, benefits, and a clean, technology-driven work environment. Be part of an ISO17025-accredited team supporting world-class aerospace and power generation companies.

Job Description Computer-Aided Inspection Technician (Entry Level) UNEW, Inc., formerly ETS Power Group, Inc., is an ISO-certified provider of dimensional inspection services supporting aerospace, industrial gas turbine, and precision manufacturing industries. We use advanced optical scanning systems and Zeiss Inspect software to ensure the highest accuracy in component verification. As a Computer-Aided Inspection Technician, you'll learn to perform dimensional inspections using Zeiss Inspect (formerly GOM Inspect) software and high-precision 3D scanning systems. This is a great opportunity for someone mechanically inclined who enjoys hands-on technical work and wants to grow into an advanced metrology or engineering role. Key Responsibilities Process scanned data and compare geometry to CAD models and blueprints using Zeiss Inspect. Support creation of dimensional inspection reports following ISO17025 procedures. Learn to interpret blueprints and GD&T to verify part conformance. Maintain cleanliness, calibration, and operational readiness of scanning and computer equipment. Work closely with senior engineers and technicians to improve workflows and gain proficiency. Requirements Basic understanding of mechanical concepts, measurement, or blueprint reading. Strong attention to detail and willingness to learn new metrology technologies. Basic computer proficiency (Microsoft Office, file management). Prior experience with CAD, 3D printing, or machining a plus. Ability to follow written procedures and work accurately with minimal supervision. Must be a U.S. person (per ITAR regulations). What We Offer On-the-job training with Zeiss Inspect / GOM Inspect and 3D optical scanning systems. Growth opportunity into advanced inspection or engineering roles. Competitive pay, benefits, and a clean, technology-driven work environment. Be part of an ISO17025-accredited team supporting world-class aerospace and power generation companies.

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Eastern Florida State College is currently seeking applications for the full-time position of Technical Support Specialist I on the Melbourne Campus in Melbourne, Florida. Salary & Benefit The annual salary is $37,584. Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan. Position Concept Installs, modifies and makes minor repairs to computer hardware and software systems as well as provides technical assistance to users. This position will work closely with all IT staff. Minimum Qualifications The following minimum qualifications for this position must be met before any applicant will be considered: * High School diploma or GED. * One year's experience in similar technical support position preferred. * Industry certifications preferred. * Required knowledge of the capabilities of computer hardware, software, and operating systems. * Required knowledge of hardware, software, and peripheral equipment troubleshooting techniques. * Valid Florida Motor Vehicle Operator's license required. * A review of Social Media activity will be part of the candidate evaluation process. * This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $36.00). This fingerprinting fee ($36.00) is non-refundable. * Understanding of and commitment to Equal Access/Equal Opportunity. * Official transcripts of all collegiate work will be required to be considered beyond the application phase.* * High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc. Minimum physical qualifications: * Ability to communicate both orally and in writing. * Ability to occasionally lift, push, pull and/or move up to 40 pounds. * Ability to access input and retrieve information and/or data from a computer. * Works inside in an office environment. * Works outside in various weather conditions. * Works in or with moving vehicles and/or equipment. * Works in noisy conditions. Notes Applications will be accepted from December 3, 2025, through January 7, 2026; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans Preference in employment for eligible veterans' and eligible spouses of veterans.

Temp to Perm *PTC [Public Trust Clearance] required to start. Our client is looking for an enthusiastic, goal oriented, and engaged team member to fill an exciting Customer Service Representative opportunity and become a key member of our fast paced and dynamic Network Operations Control Center (NOCC) supporting the safety of our national airspace. A technical background is not required, but the ideal candidate has a passion and disposition for continued learning and professional growth. This innovative position will offer candidates the opportunity to start as a Customer Service Representative (CSR) with the expectation for continued growth and progressing into roles of increasing responsibility and technical knowledge to potentially become a Network Operations Specialist (NOS). Job Description: •Provide technical support handling inbound and outbound calls, managing Outlook Email queues, and inputting data to an Incident Management Queue in a Call Center environment. •Monitor alarm conditions, analyze, and troubleshoot network to proactively identify and minimize disruption and impact to the FAA network. •Use software tools and procedures, check availability and assign field technicians to jobs. •Maintain Field Technician incidents tickets (submit new incidents, keep existing incidents updated and accurate, help technicians resolve incidents). •Able to follow standard procedures and prioritize tasks according to urgency and importance, in a team environment and adapt quickly to new procedures and changing situations. •Ability and willingness to learn the OSI Model. •Willing to participate in team training to learn IP and Time Division Multiplexing (TDM) technologies. •Ideal candidate will have proven communication and customer service skills, strong attention to detail and be able to remain calm during urgent situations. •Work in an onsite 24x7 network Call Center environment where shift and workday flexibility is required, along with on-call hours. •Support short-term emergency evacuation to local backup facilities, if initiated. Qualifications: •High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience. Preferred Additional Knowledge, Skills, and Abilities considered: •Customer service experience a plus. •Networking experience with OSI Layers 1, 2, and 3. •Networking technologies experience with SONET and/or Time Division Multiplexing (TDM). •Familiarity working with networking technologies such as RF, OSPF, BGP, MPLS, and HSRP. •Employ test methods to analyze channelized/unchanneled T1, T3, utilizing DACs equipment, Ethernet, IP, Frame Relay, ATM, WAN, LAN, SONET, and TDM. •Experience with Network Management tools such as Cisco Prime SNMPc, Orion, and Netflow. •Experience in UNIX and Remote Access solutions. •Experience with call center phone systems and working with geographically dispersed teams. •Interest to track metrics and seek operational improvements using Excel. •Experience with Office Applications (Outlook, Excel), Remedy Incident Management System (or equivalent), or Dispatch experience. •Certifications (or willingness to learn) such as Cisco Certified Network Associate (CCNA), Network+, JNCIA, and ITIL v4

Today's world is crime-riddled. Criminals are everywhere, invisible, virtual and sophisticated. Traditional ways to prevent and investigate crime and terror are no longer enough… Technology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too. For 30 years, the incredible minds at Cognyte around the world have worked closely together and put their expertise to work, to keep up with constantly evolving technological and criminal trends, and help make the world a safer place with leading investigative analytics software solutions. We are defined by our dedication to doing good and this translates to business success, meaningful work friendships, a can-do attitude, and deep curiosity. As a Cognyter you will: * Deploy our systems at customer sites, conduct end-user training, and perform the Acceptance Tests for our unique GSM, UMTS, and LTE solutions * Oversee projects from initiation to completion of the Acceptance Tests * Prepare and update of project documentation * On-site and remote technical support (Tier 2) for our systems for both software and hardware * Constant communication and collaboration with in-house teams are necessary to ensure a successful customer experience * Follow departmental processes and ensure KPIs are met * Ability to take project requirements and ensure that are met before the deployment phase * Must be able to commute to Melbourne, Florida - hybrid position* Requirements For that mission you'll need: * Basic understanding or strong interest in intelligence technologies and methodologies * Familiarity or willingness to learn about Cell Site Simulators (CSS) and related communication systems * Interest in working with government security organizations (police, defense, or intelligence services). Prior exposure is a plus, but not required * Foundational knowledge or coursework in Telecommunications or Wireless Communications (GSM, UMTS, LTE) * Basic understanding or hands-on practice with Electrical or RF Lab equipment through studies, labs, or personal projects * Bachelor's degree or equivalent education in Telecommunications, Computer Science, or a related field * Some experience or strong motivation to learn about technical deployments, customer support, and user training * Good understanding of Windows OS and solid general IT skills * U.S. Citizenship required