Technical support technician jobs in Walla Walla, WA - 120 jobs
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Instruction & Classroom Support Technician 2- EST
Walla Walla Community College 4.3
Technical support technician job in Walla Walla, WA
Walla Walla Community College is accepting applications to fill the part-time role of Instruction & Classroom SupportTechnician 2 for the Energy Systems Technology program on the Walla Walla Campus. At Walla Walla Community College, we inspire all students to discover their potential and achieve their goals by providing relevant, equitable, and innovative learning opportunities and services. As an organization, we value learning opportunities, a sense of community, diversity, health and humor, excellence, integrity, teamwork, innovation, personal and professional growth, and sustainability.
General Responsibilities:
With program enrollment maximized in Energy Systems Technology the program has opened additional labs. This position will aid in lab safety, facilitation of student assistance and achievement of course outcomes. In addition, this position will participate in the development of additional educational trainers required to meet student needs in future quarters.
Essential Functions:
Lab Assistant
* Assisting students achieve success in the Lab setting, while ensuring appropriate, and safe operations of training equipment.
Lab Preventative Maintenance
* Inspecting and Maintaining lab training equipment to ensure operability, and safe conditions for students.
Lab Development
* Assembling and/or moving educational trainers, assisting in upgrades and ensuring enough trainers are available and operable for lab students, in addition to duties as assigned.
Lab Prep
* Preparing the educational lab environment prior to lab operations, including housekeeping, consumable accountability, and duties as assigned.
* Ability to recognize the value of cultural, ethnic, gender and other individual differences in people.
* Ability to build constructive working relationships characterized by a high level of acceptance, cooperation and mutual respect.
Required Qualifications:
Equivalent combination of education and experience may be considered at the discretion of the college.
* High School Diploma
* Completion of first year EST classes
* Knowledge of electrical theory and circuits
* Knowledge of safety rules in an electrical lab
Preferred/Desired Qualifications:
* Fork lift certification
* Man-lift operations certification
* OSHA 10 Certificate
* Bilingual English/Spanish
This part-time temporary position (up to 17-hours per week) is located at the Walla Walla Campus.
Work is performed almost exclusively in a classroom and lab environment. Hazard of electric shock, lock out tagout, and overhead hazards. Trade tools, machinery and equipment will be utilized. Daily interactions with students and instructors.
Vacation, sick leave and personal leave benefits are available on a pro-rated basis. Persons hired must be able to provide acceptable documentation of lawful authorization to work in the United States within three (3) days of employment. WWCC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Candidates may be subject to a criminal history background check as a condition of employment. Information from the background check may not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. WWCC requires all employees to participate in direct deposit for payment of salary. WWCC is a tobacco free campus.This position is posted as open until filled. Applications are screened as received. To qualify for consideration, applicants must meet required qualifications and submit a complete application packet that includes the following:
* Online application
* Resume
* Names and contact information for three professional references.
* Unofficial Transcripts (if applicable)
$33k-40k yearly est. 20d ago
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Computer Support Specialist II
ASM Research, An Accenture Federal Services Company
Technical support technician job in Walla Walla, WA
The Service Desk (Tier II) Deskside Support Contractor will provide advanced technicalsupport to troubleshoot, repair, deploy, maintain/ update/ patch and install customer computing devices, peripherals, software, and associated IT assets at on-site locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT needs. The contractor will ensure reliable IT operations for SC employees, including executive staff, across on-site and occasional off-site environments.
+ Deliver deskside (Tier II) support for troubleshooting, repair, deployment, and installation of computing devices, peripherals, software, and IT assets.
+ Respond to assigned incidents and service requests tickets according to assigned criticality and established SLAs.
+ Perform routine device and software maintenance, including proactive updates, patches, diagnostics, and optimization to minimize downtime.
+ Manage and maintain a loaner pool of mobile devices and peripherals (laptops, smartphones, tablets, projectors, etc.) for short-term employee use.
+ Prepare obsolete computers, peripherals, and software for excess, ensuring secure data removal from hard drives in compliance with DOE, NIST, and OIM guidance/orders.
+ Ensure availability, functionality, and proper tracking of IT assets, supporting readiness for new device types and technologies.
+ Provide IT equipment setup and services for SC meetings, ensuring operational readiness; support may be required off-site.
+ Install, operate, and maintain videoconference systems; deliver customer training and instructional documentation for system use.
+ Provide executive staff off-site support (approximately once or twice per year) to ensure access to SC Government Furnished Equipment (GFE) and automated services.
+ Support existing and emerging technologies, including Apple devices (iPhones, iPads, desktops, laptops) and other standard/future product suites.
+ Assist users with VPN and virtual desktop infrastructure (VDI) troubleshooting, leveraging secure remote access tools.
+ Maintain proficiency through ongoing certifications and training to align with technological advancements and regulatory changes.
+ Adapt to evolving technologies, platforms, and organizational priorities to ensure continued alignment with SC needs.
+ Maintain approved ticketing and tracking system to log, monitor, and document all user interactions, resolutions, escalations, and follow-ups.
+ Demonstrate analytical thinking in performing root cause analysis by efficiently diagnosing and resolving technical issues. Document any lessons learned in tickets and knowledge base to enable earlier incident resolution by tier 1 support.
**Minimum Qualifications**
+ Bachelors degree or technical or trade school training preferred.
+ 5+ years experience
**Other Job Specific Skills**
+ Foundational knowledge equivalent to industry-recognized certifications such as CompTIA A+, ITIL v4 Foundations, or HDI Certification.
+ Hands-on experience with deskside support, including hardware/software troubleshooting, deployment, and maintenance.
+ Proficiency in supporting Apple devices and Microsoft-based environments.
+ Knowledge of secure data removal practices aligned with DOE, NIST, and OIM standards.
+ Strong customer service and communication skills, with the ability to train and document processes for end-users.
+ Flexibility to support off-site meetings and executive staff as required.
+ Commitment to continuous learning and certification to remain current with emerging technologies and regulatory requirements.
+ Strong understanding of deskside issues related to: Operating systems (Windows, mac OS), Office productivity platforms (Microsoft 365), Cloud collaboration tools, Mobile devices (iOS, Android), Common peripherals and communication services.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$34 - $34
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$58k-94k yearly est. 18d ago
Computer Support Specialist II
ASM Research 4.2
Technical support technician job in Walla Walla, WA
The Service Desk (Tier II) Deskside Support Contractor will provide advanced technicalsupport to troubleshoot, repair, deploy, maintain/ update/ patch and install customer computing devices, peripherals, software, and associated IT assets at on-site locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT needs. The contractor will ensure reliable IT operations for SC employees, including executive staff, across on-site and occasional off-site environments.
Deliver deskside (Tier II) support for troubleshooting, repair, deployment, and installation of computing devices, peripherals, software, and IT assets.
Respond to assigned incidents and service requests tickets according to assigned criticality and established SLAs.
Perform routine device and software maintenance, including proactive updates, patches, diagnostics, and optimization to minimize downtime.
Manage and maintain a loaner pool of mobile devices and peripherals (laptops, smartphones, tablets, projectors, etc.) for short-term employee use.
Prepare obsolete computers, peripherals, and software for excess, ensuring secure data removal from hard drives in compliance with DOE, NIST, and OIM guidance/orders.
Ensure availability, functionality, and proper tracking of IT assets, supporting readiness for new device types and technologies.
Provide IT equipment setup and services for SC meetings, ensuring operational readiness; support may be required off-site.
Install, operate, and maintain videoconference systems; deliver customer training and instructional documentation for system use.
Provide executive staff off-site support (approximately once or twice per year) to ensure access to SC Government Furnished Equipment (GFE) and automated services.
Support existing and emerging technologies, including Apple devices (iPhones, iPads, desktops, laptops) and other standard/future product suites.
Assist users with VPN and virtual desktop infrastructure (VDI) troubleshooting, leveraging secure remote access tools.
Maintain proficiency through ongoing certifications and training to align with technological advancements and regulatory changes.
Adapt to evolving technologies, platforms, and organizational priorities to ensure continued alignment with SC needs.
Maintain approved ticketing and tracking system to log, monitor, and document all user interactions, resolutions, escalations, and follow-ups.
Demonstrate analytical thinking in performing root cause analysis by efficiently diagnosing and resolving technical issues. Document any lessons learned in tickets and knowledge base to enable earlier incident resolution by tier 1 support.
Minimum Qualifications
Bachelors degree or technical or trade school training preferred.
5+ years experience
Other Job Specific Skills
Foundational knowledge equivalent to industry-recognized certifications such as CompTIA A+, ITIL v4 Foundations, or HDI Certification.
Hands-on experience with deskside support, including hardware/software troubleshooting, deployment, and maintenance.
Proficiency in supporting Apple devices and Microsoft-based environments.
Knowledge of secure data removal practices aligned with DOE, NIST, and OIM standards.
Strong customer service and communication skills, with the ability to train and document processes for end-users.
Flexibility to support off-site meetings and executive staff as required.
Commitment to continuous learning and certification to remain current with emerging technologies and regulatory requirements.
Strong understanding of deskside issues related to: Operating systems (Windows, mac OS), Office productivity platforms (Microsoft 365), Cloud collaboration tools, Mobile devices (iOS, Android), Common peripherals and communication services.
$53k-98k yearly est. 16h ago
Tier 1 Initial Support Analyst
Bae Systems 4.7
Technical support technician job in Walla Walla, WA
**Join a Team that's Shaping the Future of IT Support** At BAE Systems, we're passionate about delivering innovative IT solutions that enable our customers to achieve their missions. As a **Tier 1 Initial Support Analyst** , you'll play a critical role in providing exceptional IT support to the customer. You'll be part of a dynamic team that values innovation, teamwork, and customer satisfaction. If you're a motivated and skilled IT professional looking for a new challenge, we encourage you to apply.
As a Tier 1 Initial Support Analyst, you'll provide Tier 1 analysis and troubleshooting support for end-user computing devices, including zero clients, thin clients, thick clients, desktops, laptops, and high-performance computing services. You'll also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and connectivity troubleshooting.
By joining our team, you'll have the opportunity to work on exciting projects, collaborate with a talented team, and make a significant impact on the customer's operations. You'll be expected to log and categorize incidents in ITSM platforms like ServiceNow, perform basic resolutions and workarounds for common issues, and document initial findings, trends, and resolutions in support tickets. If you're a motivated and skilled IT professional looking for a new challenge, we encourage you to apply.
**Location Requirement**
The successful candidate must be located within 50 miles of Puerto Rico, Vicksburg, MS, Walla Walla, WA, or Wilmington, NC.
**Required Education, Experience, & Skills**
**Required Education, Experience, & Skills**
+ Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
+ 2 years of experience in Tier and IT support, with hands-on expertise providing initial troubleshooting for end-user devices and remote access in government or large enterprise environments
+ Proven ability handling basic remote support for high-performance computing and peripherals
+ Active DoD Secret Clearance (must be current and transferable)
+ Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (e.g., NIST 800-53)
+ Proficiency in remote support tools (e.g., Microsoft Endpoint Manager, VMware Horizon) and OS platforms (Windows, Linux)
+ Excellent customer service, analytical, and communication skills for initial issue resolution
+ Sound understanding of industry practices, techniques, and standards, with broad application of concepts and principles
**Preferred Education, Experience, & Skills**
**Preferred Education, Experience, & Skills**
+ CompTIA A certification
+ Experience supporting DoD or large federal end-user environments, including VDI basics and secure remote access (e.g., CAC/PIV integration)
+ ITIL 4 Foundation or higher certification, with focus on service operation
+ Background in high-performance computing support (e.g., GPU virtualization) and scripting for routine tasks (e.g., PowerShell)
+ Master's degree in a relevant field or additional certifications (e.g., CompTIA Network )
**Pay Information**
Full-Time Salary Range: $63662 - $108225
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
**Tier 1 Initial Support Analyst**
**118236BR**
EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression
$63.7k-108.2k yearly 43d ago
Data Center Install Handoff Technician
Amazon 4.7
Technical support technician job in Hermiston, OR
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products
- Collaboration with various stake holders to remove project obstacles
- Report current status via ticketing system, status reports, email and slack
- Manage work and priorities through ticketing system and workflows to complete customer requests and projects
- Maintain accurate records and document problems and processes to successfully draft and execute changes within data centers
- Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction
- Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords
- Remediating small scale hardware failures related to cabling infrastructure connectivity issues, including patch panels and patch cords
- Participate in the migration, basic configuration and rollout of new or upgraded hardware
- Exhibit quality workmanship on all work and maintain site cleanliness
- Carry a cell phone for communication, information, and emergencies
- Up to 50% travel within geographical work area may be required; some travel outside traditional work area may be requested
A day in the life
Amazon Web Services (AWS) is looking for a Install Handoff Technician to join our growing team within infrastructure operations. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history. By applying to this position your application will be considered for all locations we hire for in Oregon. This includes, but is not limited to: OR (Boardman, Umatilla, Hermiston). This position requires the successful candidate to report to a site location.
You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. Our ideal candidate is sufficiently autonomous, detail oriented, possesses strong written and verbal communication skills and has some experience in supporting large scale, enterprise class networks. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers.
You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Install Handoff Technician you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of Amazon Web Services vast network infrastructure, Install Handoff Technician establish and follow best practices and refine operational procedures.
About the team
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
- 1+ years of computer networking experience
- Experience in computer networking
- Can lift and rack equipment up to 40 pounds
- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience managing work and priorities through a ticketing system
- Experience with cabling infrastructure best practices and methodologies
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,900/year in our lowest geographic market up to $125,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
$55.9k-125.1k yearly 12d ago
Construction Technology Support Specialist GPS
Western States Cat
Technical support technician job in Pasco, WA
ABOUT WESTERN STATES EQUIPMENT: Western States has a long legacy of providing quality equipment and excellent service to customers. Since 1956, our vision is to make our communities stronger, cleaner, and more productive, not just with our products and service - but through our people. We are committed to:
* The Power of our Purpose: "Building our Communities for a Better Tomorrow"
* Performance through our Values: SAFETY, EXCELLENCE, TEAMWORK, INTEGRITY, ACCOUNTABLITY, and INNOVATION
* Customer and Employee Care Commitments: Conveying Warm and Empathy, Actively Listening, Building Trust, and Saying Thank You
WHY YOU'LL LIKE IT HERE:
Recognized as one of the top private companies to work for, we put our employees first. We are fiercely committed to SAFETY and sending every employee, safely home, every single day. Our comprehensive benefits package and complete wellness programs include:
* Three weeks of accrued PTO to start, increases with tenure
* Company paid health care premium option for employees
* Health, dental, and vision insurance
* Wellness dollars
* 401k with company match and profit sharing
* Educational reimbursements, tool loans, and safety & tooling dollars
* Employee Assistance Program
* Paid Parental leave
* Care Leave
WHAT WE'RE LOOKING FOR:
THINK-ACT-BE SAFE - At Western States, we empower every employee, every day to work and promote a safe environment to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable procedures and standards. This includes maintaining clean/clutter free personal work areas and wearing the required personal protective equipment (PPE) as identified in safety policy.
FULL SUMMARY
The Construction Technology Support Specialist's role focuses on providing training and support for clients using Cat and Trimble technology solutions, including developing tailored training plans and managing training schedules. It involves conducting system diagnostics, reviewing software updates, and offering remote support. Additionally, the position requires staying updated on new products, developing demonstration tools, and supporting sales staff with technical expertise during client presentations.
SKILLS, KNOWLEDGE, AND ABILITIES:
* Advanced computer and technology skills required. Must be able to utilize and understand CAD software along with Microsoft office application.
* Strong critical thinker with the ability to communicate complex items.
* Ability to prioritize tasks based on multiple priorities.
* Ability to travel 50% of the time.
* Ability to present to a group of people and teach complex topics.
* Ability to develop and maintain effective working relationships with others.
* Consistent attendance and timeliness.
* Working within and promoting Western States' purpose, vision and values.
EDUCATION AND EXPERIENCE:
* Bachelor's Degree in Construction Management or similar industry experience, preferred.
* Proof of high school diploma or General Education Degree (GED)
* Minimum of 4 years' experience utilizing and supporting GPS construction technology or similar.
* Valid driver's license and acceptable driving record required.
* Must be able to communicate (speak, read, comprehend, write in English).
This role is designated as safety sensitive.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.
$38k-66k yearly est. 60d+ ago
Federal Human Capital Technical Capability Specialist [PR0052A]
Prosidian Consulting
Technical support technician job in Richland, WA
ProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value.
ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations.
Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit ***************** or follow the company on Twitter at ************************* for more information.
Job Description
ProSidian Seeks a Human Capital Technical Capability Specialist (Full-Time) in located in The Hanford Eastern Washington (Tri-Cities - Kennewick | Pasco | Richland) Area. to support an engagement for the US Dept. of Energy (DOE) Hanford. ProSidian Teams work to provide General Support Services Contractor (GSSC) assistance to support DOE Hanford in support of the Govt's operations, personnel management, and general administration of regional operations at the Hanford Site.
The Human Capital Technical Capability Specialist [also referred to as AMSE Federal Technical Capability Program Admin Support Specialist] shall work to support Human Capital Technical Capability requirements and provide Federal Technical Capability Program (FTCP) Administration Support to the Dept. of Energy (DOE), Richland Operations Office (RL), Office of the Assistant Manager for Safety and Environment (AMSE).
The VISION of the Federal Technical Capability Program (FTCP) is for DOE to be a technically proficient enterprise, with federal technical personnel overseeing Defense Nuclear Facilities in a manner that enables and enhances the DOE mission in a technically defensible fashion, while being recognized as preeminent in federal technical leadership and competency.
Missions And Functions Of The Federal Technical Capability Program (FTCP): The Dept. of Energy is committed to developing and maintaining a technically competent workforce to accomplish its missions in a safe and efficient manner. The Federal Technical Capability Program (FTCP) provides for the recruitment, deployment, development, and retention of Federal personnel with the demonstrated technical capability to safely accomplish the Department's mission and responsibilities. Some activities addressing technical capability functions apply complex-wide; for example, the Dept.'s Policies, Orders, and Standards, which promulgate requirements and guidelines for the administration of technical training. In developing the technical capabilities of its workforce, each DOE field office and Headquarters program office develops and implements a program that meets the complex-wide requirements. However, the offices are then free to customize implementation details to meet the needs defined by line management at each site or program office.
The Principles Of The FTCP:
Federal personnel possess the experience, knowledge, skills, and abilities (as stated in the Dept.'s Integrated Safety Management Guiding Principle) that are necessary to discharge their safety responsibilities;
Line managers are accountable and have the responsibility, authority, and flexibility to achieve and maintain technical excellence
Supporting organizations (personnel, training, contracts, finance, etc.) recognize line managers as customers and effectively support them in achieving and maintaining technical capabilities.
An integrated corporate approach is required to assure that necessary technical capabilities and resources are available to meet the overall needs of the Dept.'s defense nuclear facility missions.
The Human Capital Technical Capability Specialist [Federal Technical Capability Program (FTCP) Support Specialist] shall provide support in the following areas:
Assist the FTCP program manager and agent in developing the annual technical workforce analysis for transmittal to the FTCP chair.
Administer the FTCP database.
Support updating and training on the FTCP system.
Notify Technical Qualification Program (TQP) participants of re-qualification requirements 12 months before re-qualification is due.
Assist in the TQP review as required in the Richland Operations Office (RL) & Office of River Protection (ORP) TQP Plan (Every 4 years).
Maintain FTCP records in accordance with the RL/ORP TQP Plans.
Make recommendations for improving FTCP processes and systems.
Maintain site access training information using the Hanford Learning Management System.
#OPM #FederalHumanCapital #RichlandWAJobs #HanfordWAJobs #TriCitiesJobs
Qualifications
The Human Capital Technical Capability Specialist shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria.
The Human Capital Technical Capability Specialist shall demonstrate:
Bachelor's degree in relevant field of study.
Five years of relevant experience.
Experience in applying analytical techniques, performing various types of process/database/system review, developing process improvements, and using automation tools.
Excellent reading, writing, and verbal communication skills.
Experience in database management (interactive database management preferred).
Proficiency in development and presentation of staff training.
Proficiency of the Microsoft Office suite of tools.
Ability to independently perform multiple tasks with dynamic priorities;
Ability to create various types of performance status reports.
Knowledge of Hanford Site mission, activities and priorities preferred.
Working knowledge of DOE RL management databases/systems, policies, and procedures preferred.
U.S. Citizenship.
TRAVEL: Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations.
LOCATION: Work shall be conducted at the Department of Energy - Richland Operations Office, Office of River Protection, The Hanford Site, and Richland, WA.
Additional Information
As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.
CORE COMPETENCIES
Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership - ability to guide and lead colleagues on projects and initiatives
Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation - persistent in pursuit of quality and optimal client and company solutions
Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
Organization - ability to manage projects and activity, and prioritize tasks
------------ ------------ ------------
OTHER REQUIREMENTS
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
Willingness - to constantly learn, share, and grow and to view the world as their classroom
------------ ------------ ------------
BENEFITS AND HIGHLIGHTS
ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:
Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.
Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
Group Vision Health Insurance Benefits:ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.
Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support.
Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only.
Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.
----------- ------------ ------------
ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.
ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.
Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work.
FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON http://*****************/ OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************.
ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED.
Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
$50k-90k yearly est. Easy Apply 60d+ ago
Level 2 Help Desk Tech
Peak Networks
Technical support technician job in Kennewick, WA
Job Description
Peak Networks is a leading company in our industry in the region. We provide Managed Services to businesses in the Tri-Cities area. We're are looking to grow our team with a new Help Desk Technician. If you're excited to be part of a winning team, Peak Networks is a perfect place to get ahead. You'll be glad you applied to Peak Networks.
Responsibilities
Manage Help Desk tickets in a timely manner
Respond to customer issues via phone, email and computer chat
Provide customer assistance
Document customer interactions
Run diagnostics to resolve customer reported issues
Install, make changes and repair computer hardware and software
Follow-up with customers to ensure issues are resolved
Write technical documents on how to or SOPs
Network Administration
Update/Create scripts
Troubleshooting servers
Server administration
Qualifications
Firm understanding of L2 and L3 networks (VLAN, STP, OSPF)
Firm understanding of wireless protocols (802.11, BT, LPWA)
Firm understanding of VOIP systems
Firm understanding of AD/DS services (AD, GP, and DNS)
Firm understanding of MS365 (EntraID, Intune, and Exchange Online)
Firm understanding of RMM tools
Scripting knowledge (PS, Python, etc.)
Knowledge of MDM tools
Certifications
Active Industry/Vendor networking certificate
Powered by JazzHR
m209F6Up8A
$54k-77k yearly est. 29d ago
ASE Master Tech - Techline Support Specialist 1
Nissan Motor Co Ltd. 3.9
Technical support technician job in Stanfield, OR
Job Schedule: Full-time Education Requirement: AA degree preferred. Consider equivalent related college or technical courses, seminars and in-house classroom training. Sponsorship: No Sign on bonus eligible up to $10,000 Shape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation
We are currently looking for a ASE Master Tech - Techline Support Specialist 1 to join our team in Stansfield, AZ. The role of the Techline Support Specialist replies to TECH LINE cases via email or phone, and/or responds to Chat line from dealership service technicians and provides them with technical information on the diagnosis and repair of customer vehicles. Collects and documents technical information on new vehicle incidents requiring repairs; prepares reports regarding such incidents for further investigation by engineering staff.
A Day in the Life:
* Provides help desk technical assistance and direction to dealership service technicians regarding vehicle maintenance, service or repair.
* Provides support consistent with brand values, profitability and cost reduction goals.
* Documents all cases with required information; searches database for similar and related matches; updates existing reports and closes out completed reports.
* Analyzes decisions from the customer's viewpoint and recommends actions with the customer needs and values in mind.
* Provides feedback from dealership technicians regarding countermeasure procedures to various Nissan North America departments.
* Teams with people from other organizations, independent of borders (functions, regions and affiliates) to complete reporting requirements.
* As necessary, performs other related duties of which the above are representative.
* Ability to perform work onsite at Field Quality Center - Smyrna, TN.
Who We're Looking for:
Required:
* Education:
AA degree preferred. Consider equivalent related college or technical courses, seminars and in-house classroom training. Certification as an ASE Master Technician or equivalent preferred.
* Experience:
Three or more years of automotive experience, plus one or more years of directly related professional level experience.
* Job Knowledge and Skill:
Thorough knowledge of the maintenance and repair of Nissan and Infiniti vehicles; well-versed in use of technical service manuals and tools. Good interpersonal and communications skills.
* Computer Skills:
Knowledge of word processor, spreadsheet, other PC applications, etc. to output routine products with similar, non-creative formats. Typing speed of 30wpm or better.
What You'll Look Forward to at Nissan:
Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.
Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP). For more information, access our Nissan Benefits Overview Guide.
Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws.
It is Nissan's policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.
NISSAN FOR EVERYONE
People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base.
Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees - with shared characteristics or interests - build allies, and foster a company culture where all employees feel supported and included.
Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products.
Join us as we carry our commitment to diversity and inclusion into the future.
Stanfield Arizona United States of America
$27k-62k yearly est. Auto-Apply 55d ago
Support Technician
Elevate 4.7
Technical support technician job in Richland, WA
If you have a knack for problem solving and innovation then elevate might be for you.
Duties of the SupportTechnician include server and network support as well as phone technicalsupport at all levels having a focus on customer service.
Job functions are focused on the workstation, basic server, and printing level of network installation and troubleshooting. Must have advanced working knowledge of personal computers and basic networking essentials to include past and present software packages.
Prior experience and college degree preferred.
Must have or obtain Microsoft Windows 7 within 90 days after start of employment, Office 365, and Cisco Routing & Switching Tech Certification within the first year.
After hours and on-call work required.
Starting salary range is $30K-$42K (based on experience)
Benefits include:
* Health Insurance
* Paid vacation
* Paid holidays
* Training and certifications
$30k-42k yearly 60d+ ago
Desktop Support
Insight Global
Technical support technician job in Richland, WA
Insight Global is looking for an IS Technician to support one of our largest hospital clients in Richand, WA. You will serve as a key member of the technicalsupport team by resolving caregivers' issues and fulfilling requests for information technology services.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- 1+ year with Desktop/Deskside Support
- Previous experience troubleshooting Windows systems, hardware replacements, PC configuration set up
- Excellent communication and professionalism - 5+ years' experience in Deskside Support
- Previous Healthcare experience
$44k-60k yearly est. 13d ago
CL22610: Para/SS/Tier III Autism 1-1 - Desert Hills
Kennewick 3.5
Technical support technician job in Kennewick, WA
#22610: Para/SS/Tier III Autism 1-1 Posting Dates: 09/03/2025 - 09/09/2025 (Or Until Filled) Hours: 6.5 Hours per Day, 180 Days per Year
is based on student/program need. Hours may increase or decrease as necessary.
JOB DESCRIPTION
This position will involve working with and supervising students with Autism, who have significant special needs and frequently use behavior as a form of communication in the general education and special education settings. The paraeducator will work as a team with the special education teacher, other paraeducators, and specialists. Duties will include carrying out educational instruction, with training and at the direction of the teacher. The paraeducator will be involved in collecting data and keeping documentation to help monitor the student's progress. The paraeducator may assist in toileting, diapering and food preparation. The paraeducator will perform all duties of the position within the scope of Kennewick School District policies and procedures. Other job-related duties will be performed as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
All applications must be submitted to the Kennewick School District Online at
***********
.
CONDITIONS OF EMPLOYMENT
Must have a high school diploma or equivalent.
Must have an AA degree OR 72 quarter college credits OR 48 semester college credits OR a passing score on the ETS test.
Must attach unofficial transcript proving AA or equivalent to application. Official transcripts of all levels of education, including high school, required within 30 days of hire.
Must be able to perform the essential functions of the position with or without reasonable accommodation.
Must be able to meet the Physical Demands of the position.
Must pass a basic skills test.
Completion of Safe Schools Web Based Training within 30 days of hire and yearly thereafter.
Must pass a background check, which includes employee paid fingerprinting.
CPI training must be obtained at the next available opportunity.
QUALIFICATIONS REQUIRED
Must uphold board policies and follow administrative procedures.
Must take all necessary and reasonable precautions to protect students, equipment, materials and facilities.
Must attend in-service trainings or other meetings as required, as well as attend any training as directed by management.
Evidence of ability to assess and correct issues involving safety.
Evidence of ability to establish and maintain a tactful, cooperative and effective relationship with students, parents, staff, fellow employees and management.
Evidence of ability to approach assigned work in a professional manner, working toward the common goal of teamwork, pride in service delivery and continuous improvement.
Must demonstrate sufficient command of the English language to communicate verbally and in writing with students, parents, district staff members and other concerned people regarding all aspects of their job related activities.
Must be able to use basic computer programs to maintain records, enter timecard information and read and respond to email.
Must be first-aid certified or be willing to acquire first aid training as soon as possible.
QUALIFICATIONS PREFERRED
Bachelor's degree preferred.
Ability and willingness to safely supervise student duration transition periods.
Training and experience in working with students within the autism spectrum.
Able to recognize, manage, and implement behavior intervention strategies when appropriate.
Able to maintain documentation of ongoing student behavioral data, and be able to report back to the IEP team.
Ability to run quickly after students with elopement issues and be able to visually track individual student movement.
Able and willing to feed and diaper children who are motoric and require assistance in the bathroom setting.
Able to carry out prescribed instructional and behavioral management program.
Able to model appropriate behaviors and to provide consistent behavior intervention procedures with student.
Physically able to lift students as needed (50 lbs.) or up to 100 lbs. with assistance.
Evidence of skill with Microsoft Office software.
Evidence of patience and warmth in working with student and able to remain calm in crisis.
Ability to be flexible and take direction; must be able to work independently.
Ability to work successfully in team situations.
The candidate must demonstrate the ability to:
a. Cope with unpredictability
b. Be flexible, diplomatic and cooperative
c. Maintain composure in difficult situations
d. Value and maintain confidential student information
e. Maintain proper channels of communication
f. Communicate effectively and appropriately with parents and staff.
ESSENTIAL DUTIES AND JOB RESPONSIBILITIES
Provide direct support to autistic students under the direct supervision of the classroom teacher(s), using prescribed formats.
Correctly follow specific directions from the teacher by the implementation of data collection, classroom rules (i.e. student and adult), classroom set-up and/or specific student directives.
Take appropriate and thorough data on correct forms as directed or assigned by teacher(s); complete required paperwork with accuracy and efficiency to maintain compliance with state and school district regulations.
Provide support for physical/health needs of student(s) as required.
Assist teachers with needed clerical or instructional tasks, including making copies of worksheets, flashcards, and creating specialized materials.
Assist in supervision and control of students in order to promote a safe, orderly, positive learning climate.
Supervise student(s) during the school day; play and interact with assigned student(s), including being in close proximity and role-modeling.
Assist specialists (P.E.) in supervision of assigned student(s) as required.
Perform all duties of the position within the scope of Kennewick School District policies and procedures, including regular attendance and punctuality.
Perform other job-related duties as assigned.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
PHYSICAL DEMANDS: The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mobility: While performing the duties of this job, the employee is regularly required to stand and walk for prolonged periods of time, push or pull up to 50 lbs., sit, kneel and crouch, twist and bend, use hands to type, finger, handle, or feel; and reach with hands and arm. The employee may be required to physically move quickly in an emergency or while performing student supervision duties.
Sense: The employee is required to talk/hear conversations and other sounds. The employee must be able to communicate effectively in person and over the telephone. The employee is required to taste and smell. Specific vision abilities required by this job include close vision, far vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Lifting: The employee must be able to lift or move up to 50 lbs. and up to 100 lbs. with help; must also be able to lift overhead.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Hazards: While performing the duties of this job, the employee must be able to work outdoors in a wide variety of temperatures; from -10 degrees F to 100 degrees F +. The employee may be exposed to wet and/or humid conditions. The noise level in this work environment is moderate.
Kennewick School District's Non-Discrimination Policy
The Kennewick School District provides equal access to all programs and services without discrimination based on sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation, including gender expression or identity, the presence of any sensory, mental or physical disability, or use of trained dog, guide or service animal by a person with a disability, and provides equal access to the Boy Scouts and other designated youth groups. The following employees have been designated to handle questions and complaints of alleged discrimination:
Civil Rights & Equity: Dr. Thomas Brillhart - ************** (************************)
Section 504, Title IX: BJ Wilson - ************** (*****************)
This holds true for all students who are interested in participating in all education programs and/or extra-curricular school activities in the Kennewick School District.
Applicants: Inquiries regarding compliance procedures or requests for reasonable accommodation may be directed to the School District's Director of Human Resources.
For information on salary and benefits, visit ***********/jobs.
Kennewick School District Contact Names and Telephone Numbers:
Toni Neidhold, Director of Human Resources
*************
**********
Certified/Classified ADA
Kennewick School District
1000 West 4
th
Avenue
Kennewick, WA 99336
$38k-47k yearly est. Easy Apply 60d+ ago
IT Service Desk Technician
Wildhorse Resort & Casino 3.0
Technical support technician job in Pendleton, OR
WAGE RANGE: $18.00-$25.00
Service Desk Technicians are the first point of contact for employees reporting incidents or requesting help. Technicians' primary responsibilities are identifying, documenting, and resolving incidents and service requests. They create, manage, document, and audit computer user credentials and access.
They are skilled problem solvers with experience troubleshooting Microsoft Windows computers and understand basic network concepts such as Ethernet and TCP/IP. They are capable of identifying and resolving issues logically and methodically. If technicians are unable to resolve an issue, they are responsible for escalating the issue until a resolution is found.
ESSENTIAL JOB FUNCTIONS:
Promote exemplary guest service standards through prompt, efficient, and friendly service.
Document and respond to incidents and service requests via phone, email, IM, etc.
Create, modify, distribute, and audit computer user accounts and access rights.
Set up computers and peripheral devices, such as personal computers (PCs), printers, telephones, and battery backups.
Verify hardware is functioning, such as personal computers (PC), printers, telephones, and battery backups.
Use remote support tools to share screens and computer access with users, and to facilitate and assist vendors in troubleshooting.
Install and configure appropriate software.
Guide users on Wildhorse's software and hardware usage.
Organize and schedule upgrades and maintenance, as outlined or directed.
Document incident details and work performed for escalation to senior staff and vendors.
Perform data entry as appropriate.
Comply with regulatory laws, employee handbook, department policy and procedures, safety codes, etc.
Promotes a clean, safe, and healthy working environment for employees and guests. Promptly reports all concerns to supervisor or manager.
Ensure that equipment, tools, and materials are operated safely.
Promote internal guest service standards through courteous and respectful behavior.
Other related duties as assigned.
PROMOTE WRC QUALITY SERVICE STANDARDS:
SAFETY: Ensuring a safe experience by protecting the welfare of all.
INTEGRITY: Expecting personal accountability at every level.
COURTESY: Creating an exceptional customer service experience for everyone.
TEAM: Functioning together to create a cooperative and positive experience.
SHOW: Providing flawless experience -a clean and cared-for resort.
SUPERVISORY AUTHORITY:
None.
SIGNATORY ABILITY:
None.
ACCESS TO SENSITIVE AREAS:
Access and System Logs, User Credentials.
Controlled MIS areas.
Secured areas within established access procedures.
MINIMUM QUALIFICATIONS:
Familiarity with web browsers (IE, Chrome, Firefox, Safari) and spreadsheets (Excel, Google Sheets, etc.).
One (1) year of applicable IT experience (documenting requests, setting up hardware, installing software, guiding end users, organizing schedules and maintenance, and documenting issues).
High School Diploma or GED or ten (10) years of experience.
Will lift and maneuver 50 lbs. and work/sit for long periods at work/computer station. Also, perform repetitive motion of arms, wrist, and fingers; and at times move throughout a smoke-filled environment; including bending, lifting, and maneuvering items. And crawl under desks and work in confined spaces.
CompTIA A+ certification, or acquire it within 6 months of hire. Must pass 1 test towards certification every 6 months.
Excellent personal appearance and hygiene habits.
Requires a High-Security Gaming license.
Must be at least 21 years of age.
$18-25 hourly 28d ago
Seasonal, Operations Technical Specialist
H&R Block, Inc. 4.4
Technical support technician job in Walla Walla, WA
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
* High school diploma or equivalent
Work Experience:
* Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
* Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
* Must have reliable transportation to travel between office locations as required
* Must be able to work independently
* Must be able to lift 55 pounds
* Demonstrated decision-making, analytical, and problem-solving skills
* Demonstrated organization, prioritization, and project coordination skills
* Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
* Effective time management and multi-tasking skills
* Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$16.06 - $24.09
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
$16.1-24.1 hourly Auto-Apply 60d+ ago
Tier 1.0 Helpdesk Specialist
Cayuse Holdings
Technical support technician job in Pendleton, OR
**Tier 1.0 Helpdesk Specialist - DAY SHIFT** **The Work** The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client SAP applications via phone, email, or self-service portal. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
**Key Responsibilities**
+ Fielding end-user communication, creating and documenting tickets, troubleshooting and escalation Develop spreadsheets, briefings, and other program documents
+ Provide initial support and analysis for classification, ticket ownership, monitoring, tracking and communication, resolution, and recovery of incidents not assigned to Tier 2. Enter datasets relative to the contract, compile, perform analysis and reconciliation
+ Closure of incidents, monitoring the status and progress towards a resolution of the assigned ticket and communication to those involved in the incident as needed.
+ Other duties as assigned.
**Qualifications**
**Qualifications - Here's What You Need**
+ High School diploma or GED required.
+ 1 year of Service/Help desk or customer service support experience.
+ Familiarity with Information Technology Infrastructure Library (ITIL) Foundation, MS Office, Suite and use of ticketing Software (Remedy/Service Now).
+ Secret Security Clearance required.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
+ Must possess problem-solving skills.
+ Exceptional communication skills, both oral and written
+ Ability to respond effectively to customers with a sense of urgency.
+ Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
+ Highly motivated with the ability to handle and manage multiple tasks at any one time.
+ Ability to forge new relationships, individual and teaming in nature.
+ Must be a Self-starter, that can work independently and as part of a team.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to:** UERP Supervisor, Delivery Manager
**Working Conditions**
+ Professional office environment.
+ Ability to work on-site in Pendleton, OR
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $16.00 - USD $16.00 /Hr.
Submit a Referral (*****************************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-OR-Pendleton_
**ID** _103631_
**Category** _Information Technology_
**Position Type** _Full-Time Hourly Non Exempt_
**Remote** _No_
**Clearance Required** _Secret_
$16 hourly 60d+ ago
Tier 1.0 Helpdesk Specialist
Cayuse Shared Services
Technical support technician job in Pendleton, OR
Tier 1.0 Helpdesk Specialist - DAY SHIFT
The Work
The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client SAP applications via phone, email, or self-service portal.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
Responsibilities
Key Responsibilities
Fielding end-user communication, creating and documenting tickets, troubleshooting and escalation Develop spreadsheets, briefings, and other program documents
Provide initial support and analysis for classification, ticket ownership, monitoring, tracking and communication, resolution, and recovery of incidents not assigned to Tier 2. Enter datasets relative to the contract, compile, perform analysis and reconciliation
Closure of incidents, monitoring the status and progress towards a resolution of the assigned ticket and communication to those involved in the incident as needed.
Other duties as assigned.
Qualifications
Qualifications - Here's What You Need
High School diploma or GED required.
1 year of Service/Help desk or customer service support experience.
Familiarity with Information Technology Infrastructure Library (ITIL) Foundation, MS Office, Suite and use of ticketing Software (Remedy/Service Now).
Secret Security Clearance required.
Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
Must possess problem-solving skills.
Exceptional communication skills, both oral and written
Ability to respond effectively to customers with a sense of urgency.
Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
Highly motivated with the ability to handle and manage multiple tasks at any one time.
Ability to forge new relationships, individual and teaming in nature.
Must be a Self-starter, that can work independently and as part of a team.
Our Commitment to you / overview of benefits
Medical, Dental and Vision Insurance; Wellness Program
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Short-Term and Long-Term Disability options
Basic Life and AD&D Insurance (Company Provided)
Voluntary Life and AD&D options
401(k) Retirement Savings Plan with matching after one year
Paid Time Off
Reports to: UERP Supervisor, Delivery Manager
Working Conditions
Professional office environment.
Ability to work on-site in Pendleton, OR
Must be physically and mentally able to perform duties extended periods of time.
Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
Must be able to establish a productive and professional workspace.
Must be able to sit for long periods of time looking at computer screen.
May be asked to work a flexible schedule which may include holidays.
May be asked to travel for business or professional development purposes.
May be asked to work hours outside of normal business hours.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.
Pay Range USD $16.00 - USD $16.00 /Hr.
$16 hourly Auto-Apply 1d ago
CL22785: Para/SS/Tier II Autism Program - Sunset View
Kennewick School District 4.2
Technical support technician job in Kennewick, WA
#22785: Para/SS/Tier II Autism Program Posting Dates: 12/09/2025 - 12/15/2025 (Or Until Filled) Hours: 6 Hours per Day, 180 Days per Year This is a temporary position of unknown duration. Non-bargaining unit members will earn the substitute rate of pay. Benefits and seniority earned on 91st working day.
JOB DESCRIPTION
This position will involve working with and supervising students with Autism, who have significant special needs in the general education and special education settings. The paraeducator will work as a team with the special education teacher, other paraeducators, and specialists. Duties will include carrying out educational instruction, with training. The paraeducator will be involved in keeping documentation to help monitor the student's progress. The paraeducator will perform all duties of the position within the scope of Kennewick School District policies and procedures. Other job-related duties will be performed as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
All applications must be submitted to the Kennewick School District Online at ************
CONDITIONS OF EMPLOYMENT
* Must have a high school diploma or equivalent.
* Must have an AA degree OR 72 quarter college credits OR 48 semester college credits OR a passing score on the ETS test.
* Must attach unofficial transcript proving AA degree or equivalent to application. Official transcripts of all levels of education, including high school, required within 30 days of hire.
* Must be able to perform the essential functions of the position with or without reasonable accommodation.
* Must be able to meet the Physical Demands of the position.
* Must pass a basic skills test.
* Completion of Safe Schools Web Based Training within 30 days of hire and yearly thereafter.
* Must pass a background check, which includes employee paid fingerprinting.
* CPI training must be obtained at the next available opportunity. Level I and II required.
QUALIFICATIONS REQUIRED
* Must uphold board policies and follow administrative procedures.
* Must take all necessary and reasonable precautions to protect students, equipment, materials and facilities.
* Must attend in-service trainings or other meetings as required, as well as attend any training as directed by management.
* Evidence of ability to assess and correct issues involving safety.
* Evidence of ability to establish and maintain a tactful, cooperative and effective relationship with students, parents, staff, fellow employees and management.
* Evidence of ability to approach assigned work in a professional manner, working toward the common goal of teamwork, pride in service delivery and continuous improvement.
* Must demonstrate sufficient command of the English language to communicate verbally and in writing with students, parents, district staff members and other concerned people regarding all aspects of their job-related activities.
* Must be able to use basic computer programs to maintain records, enter timecard information and read and respond to email.
* Must be first aid certified or be willing to acquire first aid training as soon as possible.
* Physical ability and willingness to supervise students in Tier II Autism and general education students at recess and during PE and music classes.
QUALIFICATIONS PREFERRED
* Evidence of proficiency in word processing and computer use.
* Successful working experience with students with Autism.
* Knowledge of prescribed instructional and behavioral management programs.
* Demonstrated knowledge of intervention procedures with students and data collection.
* Evidence of ability to model appropriate behaviors and to provide consistent intervention procedures with students.
* Evidence of patience and warmth in working with students and able to remain calm in crisis.
* Evidence of ability to be aware of several students involved in varying activities and the ability to respond quickly and with good judgment as appropriate.
* Ability to maintain ongoing documentation of student IEPs goals and objectives.
* Physically able to hold and/or restrain students as needed using CPI techniques.
* Positive performance evaluations and recommendations.
* Evidence of excellent attendance, punctuality, and dependability; evidence of the ability to be self-disciplined and a self-starter.
* Successful experience in "team teaching" situations.
* The candidate must demonstrate the ability to:
a. Cope with unpredictability
b. Be flexible, diplomatic and cooperative with the varied demands of the position
c. Demonstrate patience, enthusiasm and a positive attitude toward working students with behavior disorders and other disabling conditions
d. Maintain composure in difficult situations
e. Communicate effectively and work with a variety of people.
JOB RESPONSIBILITIES
* Provide direct support to special education students in the Tier II Autism program.
* Provide support for physical/health needs of students as required.
* Assist teachers with needed clerical or instructional tasks.
* Assist with data collection.
* Will implement prescribed strategies for behavioral interventions.
* Assist in supervision and control of students in order to promote a safe, orderly, positive learning climate.
* Complete required paperwork with accuracy and efficiency to maintain compliance with state and school district regulations.
* Assist specialists (P.E., Music, Library) in supervision of special education students as required.
* Supervise students during recess times within the school day.
* Perform all duties of the position within the scope of Kennewick School District policies and procedures, including regular attendance and punctuality.
* Perform other job-related duties as assigned.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
PHYSICAL DEMANDS: The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Mobility: While performing the duties of this job, the employee is regularly required to stand and walk for prolonged periods of time, push or pull up to 50 lbs., sit, kneel and crouch, twist and bend, use hands to type, finger, handle, or feel; and reach with hands and arm. The employee may be required to physically move quickly in an emergency or while performing student supervision duties.
* Sense: The employee is required to talk/hear conversations and other sounds. The employee must be able to communicate effectively in person and over the telephone. The employee is required to taste and smell. Specific vision abilities required by this job include close vision, far vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
* Lifting: The employee must be able to lift or move up to 50 lbs. and up to 100 lbs. with help; must also be able to lift overhead.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Physical Hazards: While performing the duties of this job, the employee must be able to work outdoors in a wide variety of temperatures; from -10 degrees F to 100 degrees F +. The employee may be exposed to wet and/or humid conditions. The noise level in this work environment is moderate.
Kennewick School District's Non-Discrimination Policy
The Kennewick School District provides equal access to all programs and services without discrimination based on sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation, including gender expression or identity, the presence of any sensory, mental or physical disability, or use of trained dog, guide or service animal by a person with a disability, and provides equal access to the Boy Scouts and other designated youth groups. The following employees have been designated to handle questions and complaints of alleged discrimination:
Civil Rights & Equity: Dr. Thomas Brillhart - ************** (************************)
Section 504, Title IX: BJ Wilson - ************** (*****************)
This holds true for all students who are interested in participating in all education programs and/or extra-curricular school activities in the Kennewick School District.
Applicants: Inquiries regarding compliance procedures or requests for reasonable accommodation may be directed to the School District's Director of Human Resources.
For information on salary and benefits, visit *****************
Kennewick School District Contact Names and Telephone Numbers:
Toni Neidhold, Director of Human Resources
*************
**********
Certified/Classified ADA
Kennewick School District
1000 West 4th Avenue
Kennewick, WA 99336
$35k-41k yearly est. Easy Apply 23d ago
Sr. Field Tech - Power Systems Tech I, II, III, or IV
Resa Power 4.0
Technical support technician job in Richland, WA
Field Tech- Power Systems Technicians or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment. * Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 500kV) electrical systems.
* Low, Medium and/ or High voltage switchgear and circuit breaker testing
* Perform inspection, maintenance, testing and repair of transformers, circuit breakers and all related equipment - 45 KVA to 130 MVA, dry type and/ or oil filled.
* Perform maintenance, testing, reconditioning and repair on circuit breakers - low voltage 480 volt (molded case and air-magnetic) medium voltage up to 15 KV (air-magnetic and vacuum)
* Experience filling and working with SF6 filled equipment and gas insulated switchgear, desired but not required.
* Test and inspect low and medium voltage cable installations.
* Experience operating high voltage test equipment including Doble Power Factor test sets.
* Perform start-up, troubleshooting and repair services on controls and transfer schemes.
* Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner.
* All work and decisions shall be conducted in strict compliance of all regulatory laws.
* Other duties as assigned by manager.
Required Experience and Qualifications for a Field Tech:
* High School diploma/GED and minimum 1 year of experience in a related field.
* Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
* Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
* Must be able to work safely and adhere to all electrical safety procedures.
* Good theoretical understanding of electricity and a good aptitude for problem solving.
* Effectively communicate verbally and in writing with customers and peers.
* Dependable and responsible with good judgment and organizational skills.
* Good customer service, time management and follow-up skills.
* Work effectively with customers, peers and management to resolve client issues.
* Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
* For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech II:
* High School diploma/GED and minimum 2 years of experience in a related field.
* NETA Level II Certification.
* Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures.
* Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
* Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
* Must be able to work safely and adhere to all electrical safety procedures.
* Good theoretical understanding of electricity and a good aptitude for problem solving.
* Effectively communicate verbally and in writing with customers and peers.
* Dependable and responsible with good judgment and organizational skills.
* Good customer service, time management and follow-up skills.
* Work effectively with customers, peers and management to resolve client issues.
* Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
* For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech III:
* High School diploma/GED and minimum 5 years of experience in a related field.
* NETA Level III Certification.
* Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching.
* Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
* Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
* Must be able to work safely and adhere to all electrical safety procedures.
* Good theoretical understanding of electricity and a good aptitude for problem solving.
* Effectively communicate verbally and in writing with customers and peers.
* Dependable and responsible with good judgment and organizational skills.
* Good customer service, time management and follow-up skills.
* Work effectively with customers, peers and management to resolve client issues.
* Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
* For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech IV:
* Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience.
* NETA Level IV Certification.
* Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed.
* Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
* Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
* Must be able to work safely and adhere to all electrical safety procedures.
* Good theoretical understanding of electricity and a good aptitude for problem solving.
* Effectively communicate verbally and in writing with customers and peers.
* Dependable and responsible with good judgment and organizational skills.
* Good customer service, time management and follow-up skills.
* Work effectively with customers, peers and management to resolve client issues.
* Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
* For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Sr. Field Tech:
* High School diploma/GED or equivalent experience and 5 years of experience in a related field.
* Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE and NFPA.
* Strong background and experience in most types of high voltage equipment through the 230 kV class.
* Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program)
* Complete projects consistently on budget and at a reasonable contribution.
* Ability to complete on-site job reports.
Who we are!
RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!
Our Mission
Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle.
Our Vision
To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.
Core Cultural Competencies
* We do it right
* We pride ourselves on our integrity and expertise. We don't cut corners.
* You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
* You conduct yourself professionally, ethically, and honestly.
* You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
* You are on time and preplan time off.
* You produce a quality product.
* We are customer driven
* Our number one concern is our customer and our long-term relationships with them prove our dedication.
* You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
* You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.
* We focus on growth
* We are dedicated to growing the company and our employees.
* You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
* You seek out new assignments and assume additional duties.
* You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).
* We solve problems
* Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
* You efficiently and thoroughly complete assignments.
* You perform work assignments independently.
* You propose new ideas and find better ways of doing things.
* We get it done
* We are efficient, reliable and no nonsense. We work hard, but we also play hard.
* You follow through on commitments in a timely way.
* You produce easily understandable and accurate reports that meet customer and/or Company expectations.
* You actively listen. You seek advice and help as appropriate.
* You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).
* We build strong relationships
* Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
* You collaborate to create the best solutions for each other and our customers.
* You build strong relationships within the team, across RESA departments and locations and with customers and vendors.
Additional Information:
Job: Full-Time
Location: Seattle, WA
Travel: 50-75% travel. Travel is regional in WA, OR, and ID only.
Compensation: Pay range for a Field Tech/Power Systems Tech I to a level IV range from $28 to $65 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work.
Relocation: Relocation assistance is available for highly qualified candidates.
Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off.
Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website.
Physical Demands: Lifting a maximum of 50 lbs. without assistance or use of a lifting aid, crawling, climbing, standing for long periods of time, and working in non-ideal conditions.
RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
$34k-43k yearly est. 60d+ ago
Applications Technician
Epic Lawn Care
Technical support technician job in Kennewick, WA
Join the team of a home grown and local Lawn Care & Pest Control company! We pride ourselves in consistently delivering exceptional residential and commercial services to customers. Epic Lawn Care & Pest Control is growing and is looking for motivated, professional, and career minded individuals to join our Lawn Care & Pest Control applications team. We are currently hiring a full-time position!
Job Description
This position involves applying lawn care and pest control products on residential and commercial client properties. Your purpose is to ensure proper lawn, tree, and pest applications are applied timely and safely using hand and powered equipment to apply fertilizer, insecticides, fungicides and herbicides. As an applicator technician, you will be responsible for evaluating, diagnosing, and correcting landscape needs. Educating and communicating is just as important as how the applications are applied. You will become well respected in your knowledge and execution. Understanding the needs of the lawn, tree, and or pest control you will also sell all necessary services they may need. This is a great opportunity to work for a growing company with a great family feel culture and atmosphere.
Position Description
The essential duties of this position include the following:
Working individually using hand and powered equipment to apply fertilizer, insecticides, fungicides and herbicides for pest and weed control in lawn and ornamentals.
Must be able to obtain Applicator's license within 30 days of hire and maintain license.
Unload and load equipment at each property, remove loose trash and debris from landscape area prior to servicing area.
Interact and ask questions of customers if they are present when job is completed, to determine customer concerns and existing conditions.
Sell additional services to existing and prospective customers
Perform thorough inspection and evaluation of customer properties
Properly identify insects, weeds, and fungus conditions, as well as pest harborage areas and conducive conditions, and prescribe corrective measures
Document service using handheld technology and/or complete accurate and legible service documents and provide to customer
Operate company vehicle in compliance with federal, state, local laws and company policy. Maintain a valid driver's license and clean driving record.
Follow proper safety protocols while working with equipment.
Maintain equipment and tools in good working order.
May be required to work outside of normal schedule, including overtime, weekends, and holidays, as it may be necessary to fulfill the duties or the needs of the business.
Maintain a neat and clean appearance.
Follow safety regulations and work in a safe manner.
Qualifications
0- 2 years of related experience in a customer service environment
Previous Lawn care experience (preferred)
Must enjoy working outdoors and be able to work in temperature ranges from teens to over 90 degrees and in varying weather conditions
Strong Customer and Client Focus
Able to analyze situations and determine appropriate resolution
Ability to manage time effectively
Possess high communication skills
Must be able to work on a team as well as individually
Valid driver's license and a clean driving record per company standards (required)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 50 lbs. This movement can occur throughout the day.
Must be able to lift 50-pound bags of fertilizer, load, unload, push, lift and guide rotary spreader with a total weight of 80-100 pounds and maneuver 400-foot spray hose.
Push and pull work below your feet, dig holes and walk long distances in all weather conditions.
Travel to and from work locations required and employee may drive a company vehicle.
Applicator Technician Benefits
40 hours a week plus overtime pay
Paid training when you begin
Paid vacations and holidays
Recognition for a job well done
Friendly & positive work environment
A chance to grow with our company
OUR EPIC TEAM LOOKS FORWARD TO HEARING FROM YOU!
Please visit us at ********************************* to learn more.
$49k-80k yearly est. 60d+ ago
Data Center Technician I
Belcan 4.6
Technical support technician job in Hermiston, OR
Job Title: Data Center Technician I Zip Code: 97838 Duration: 6 Months Pay Rate: $ 27.15/hr Keyword's: #Hermistonjobs; #Technicianjobs. A Data Center Operations (DCO) Technician provides advanced technicalsupport and maintenance for data center infrastructure, including complex troubleshooting of server hardware, networking equipment, and critical facility systems. This position requires knowledge in maintaining optimal data center operations while ensuring maximum uptime through hardware installations, system monitoring, and infrastructure maintenance
Responsibilities:
* Perform hardware break-fix on a variety of components and
conduct network troubleshooting to resolve operational incidents that
impact service availability.
* Install, rack, and cable new equipment, while also finding
innovative solutions to complex problems within the data center.
* Participate in a primary responder rotation and provide after-
hours support to monitor infrastructure, coordinate incident response,
and escalate issues to senior technicians and management as needed.
* Contribute to a culture of safety by safely moving and lifting
equipment, including the ability to lift up to 35 pounds alone and
participate in group lifts for heavier items (36+ pounds).
* Work in a variety of environments, including cramped, elevated,
and noisy areas, while performing physical tasks such as bending,
stretching, and ascending ladders.
* Assist in training and onboarding new team members, sharing
your knowledge and helping to foster a collaborative team
environment.
* Travel within the regional work area using your own reliable
vehicle to respond to various data center locations. Continuous learning, and provides clear paths for career growth. Join us in building and maintaining the future of cloud computing infrastructure at one of the world's most customer-centric technology
Proven experience with hardware break-fix and network
Troubleshooting:
* Familiarity with computer software and network hardware.
* Experience working in uncomfortable or cramped environments.
* The ability to work independently and as part of a team,
demonstrating strong work prioritization and organizational skills.
* A valid driver's license and a reliable personal vehicle for regional
travel.
* Willingness to work a flexible schedule, including a 4-day, 10-hour
shift rotation, and be available for on-call duties and after-hours
support
Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, colour, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
$27.2 hourly 60d+ ago
Learn more about technical support technician jobs
How much does a technical support technician earn in Walla Walla, WA?
The average technical support technician in Walla Walla, WA earns between $25,000 and $52,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.
Average technical support technician salary in Walla Walla, WA
$36,000
What are the biggest employers of Technical Support Technicians in Walla Walla, WA?
The biggest employers of Technical Support Technicians in Walla Walla, WA are: