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Technical support technician jobs in West Palm Beach, FL - 310 jobs

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  • Business Systems Support & Training Specialist

    ANF Group, Inc. 3.7company rating

    Technical support technician job in Davie, FL

    ANF is seeking a Business Systems Support & Training Specialist. This role is responsible for supporting, troubleshooting, and maintaining business applications, with a strong focus on CMiC (ANF's ERP), ensuring seamless operation for both enterprise users and field teams. In addition to day-to-day support, this role plays a critical role in training, onboarding, and capability development across the organization. Why Join Us? We are a growing Company serving the South Florida Market for over 40 years. We are dynamic, innovative and focused on delivering our clients successful and on-time projects looking for dedicated individuals seeking opportunities to become a vital part of a team that truly values all construction project management has to offer. At ANF Group, we are committed to building exceptional projects and fostering a work environment where innovation, collaboration, and professionalism thrive. Company Benefits: Comprehensive health, dental, and vision insurance 401(k) retirement plan with company match Paid time off and holidays Opportunities for professional development and growth Responsibilities include: Business Systems & CMiC Support Provide hands-on support for CMiC users across enterprise and field teams. Incident management to include ticket creation, triage and diagnosis, escalation and communication if needed, and testing and user-acceptance. Manage user accounts, security settings, and system access for CMiC and other business systems. Assist with CMiC configurations, module updates, and troubleshooting. Ensure data integrity and accuracy within CMiC for reporting and operations. Serve as the primary point of contact for CMiC-related issues and escalate when needed. Help field teams troubleshoot CMiC mobile and on-site system access issues. Support business units in leveraging CMiC for project tracking, cost management, and reporting. Assist in testing, updating, and rolling out new CMiC features or system upgrades. Work closely with IT, finance, and operations teams to support business system needs. Coordinate with CMiC support and vendors to troubleshoot and resolve system issues. Major incident management and companywide communication. Training, Onboarding, and Learning Enablement Own and support training and onboarding for both new and existing employees related to CMiC and other core business systems. Design, build, and maintain a clear, structured training curriculum, including role-based learning paths. Deliver live training sessions, workshops, and onboarding sessions for new hires and existing employees. Partner with business leaders, IT, and Build U stakeholders to align training content with operational needs and organizational priorities. Create and maintain user guides, training materials, knowledge bases, standard operating procedures, and troubleshooting FAQs to support self-service learning. Identify skill gaps and recommend training improvements to continuously raise system proficiency and effectiveness. Support change management efforts by preparing users for system updates, new functionality, and process improvements. Measure training effectiveness and continuously refine content to improve outcomes and adoption. Qualifications Education: Bachelor's degree in Information Systems, Business, or a related field. Experience: 2-4 years of experience in business systems support, IT support, or technical training. Demonstrated experience delivering end-user training, facilitating workshops, and supporting onboarding for new and existing employees. Experience designing, developing, and maintaining structured training curricula, learning paths, and documented learning modules. Experience creating and managing content within a Learning Management System (LMS) or similar training platforms (e.g., course creation, updates, tracking completion). Ability to translate complex technical concepts into clear, user-friendly training materials for diverse audiences. Experience developing user guides, job aids, knowledge bases, and self-service learning resources. Hands-on experience with CMiC highly preferred. Experience troubleshooting ERP systems, business applications, and integrations. Strong problem-solving skills, attention to detail, and a continuous improvement mindset. Excellent written and verbal communication skills, with confidence presenting and training cross-functional groups. Proficiency in Microsoft applications (Excel, Word, Outlook; Power BI is a plus). The Business Systems Support & Training Specialist plays a critical role in both system reliability and organizational capability building. This role goes beyond technical support by helping standardize training, elevate system usage, and reinforce ANF's commitment to continuous learning through the Build U initiative. The position provides an opportunity to develop deep expertise in CMiC system administration, training design, and business process improvement while directly impacting adoption, efficiency, and employee development across the organization. Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to Race, Religious Creed, Color, National Origin, Ancestry, Physical or Mental Disability, Medical Condition, Genetic Information, Marital Status, Sex, Gender, Gender Identity, Gender Expression, Sexual Orientation, Military or Veteran status. **Company conducts post-offer, pre-employment drug screening, background check, and Motor Vehicle Report.
    $54k-86k yearly est. 3d ago
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  • ITS Technician

    GAI Consultants Inc. 4.6company rating

    Technical support technician job in West Palm Beach, FL

    Eland Engineering, a GAI Consultants company, is a Florida-based Engineering and Maintenance Services firm. We are looking for 2 full-time ITS Technicians to perform a variety of tasks in central Florida. The position will be based in Seminole County (Sanford), Florida. Job Description: The duties of this technician role will include performing on-site or in-house servicing, repair, and/or installation of ITS/Traffic product(s). Duties may also include any aspect of field support and installation, electrical, data, and fiber optic cable installation; conduit and pull box installation; and pole and foundation installation. The successful candidate will determine the most effective means to install equipment to maximize efficiency. Responsibilities include recording and documenting work for projects, maintaining compliance standards and plans and documents, and providing technical assistance. Hands-on experience with fiber optic systems and/or ITS field devices such as DMS, CCTV, MVDS, RSU, Traffic Signal Controllers, and power systems is required. Compensation Range: $40,000-$85,000 DOE (Depending on experience) Essential Duties and Responsibilities include: Installs equipment including but not limited to cameras, detectors, and controller cabinets. Installs electrical conductor, data conductor, and fiber optic cable. Installs pull boxes, conduits, poles, and foundations. Connects conductors to equipment to make equipment work correctly. Connects electrical conductors to power services to energize equipment. Test devices to ensure they work correctly. Prepares logs to keep track of field conditions and installation activities. Other duties as assigned. Selected candidates must pass a pre-employment background check including motor vehicle records check and drug test. Schedule: Monday - Friday On-call and weekend work may be assigned Overtime Why Eland: At Eland, a GAI company, exceptional people have an exceptional place to work, grow, lead, and achieve. Explore an array of opportunities in locations across the U.S. and join accomplished colleagues in tackling challenging projects for a range of markets. Enjoy comprehensive benefits and feel good about being part of a collaborative team that's committed to supporting the communities we serve. Join Eland and distinguish yourself in a company poised for unlimited growth. We offer competitive salaries, excellent benefits, and a professional work environment. Benefits of Working at Eland Include: Health Insurance Dental Insurance Vision Insurance Long-term Disability Insurance 401K Retirement Plan with company match Life Insurance Paid Holidays PTO accrual Applicable Continued Education Programs Applicable Certifications and Professional License Fees Applicable Technical Training and Certification Cost Qualifications EducationHigh School of Diploma (required) Experience2 - 10 years: Experience with fiber optic cable installation and splicing. (required) 2 - 10 years: Experience in maintaining ITS field devices such as DMS, CCTV, MVDS, RSU, Traffic Signal Controllers, and power systems. (required) 2 - 10 years: Electronics repair and maintenance. (required) 2 - 10 years: Basic computer and networking skills. (required) Fiber Optic Fusion Splicing and Troubleshooting. (preferred) IMSA Certified (preferred) MOT Certification (preferred) Licenses & CertificationsDriver's License (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $40k-85k yearly 1d ago
  • Technical Support Specialist

    Institute of Healthcare Professions, LLC 3.6company rating

    Technical support technician job in Boynton Beach, FL

    Description: International College of Health Sciences (ICHS) is seeking a Technical Support Specialist to provide comprehensive technical and administrative support across multiple campus systems and platforms. This position is essential in ensuring smooth daily operations for students, faculty, and staff by managing user accounts, coordinating on-campus technology needs, and serving as a primary resource for troubleshooting and technical training. Located in the vibrant Boynton Beach area of Florida, ICHS is committed to fostering a secure, efficient, and technology-enabled learning environment. Purpose The Technical Support Specialist will serve as a key technical administrator and support lead, managing user access, training staff, coordinating on-campus technology logistics, and supporting the college's digital infrastructure. This role is critical to maintaining the integrity, security, and efficiency of campus systems and supporting the institution's mission of delivering high-quality healthcare education. Responsibilities System Administration and User Support Serve as Zendesk Admin: add users, manage accounts, passwords, and macros, and train staff on platform features. Act as Bookings Admin: create and manage shared booking links for college events, on-campus testing, virtual meetings, and new staff orientation; train new employees on personal bookings settings. Manage Shiftboard platform: create and add bulk profile accounts for students and faculty, manage student thresholds, disable inactive profiles, add new clinical sites, and manage user access. Create bulk templates for new users/students in Typhon. Network and Security Administration Limited Active Directory administration: access server via Remote Desktop, create and manage staff/faculty accounts for on-premises access, enable/disable users, and update user profiles. Office 365 administration: update whitelist domains or users in Exchange, unlock restricted student emails in Defender. Administer Avigilon Alta/Open Path: create, assign, and manage security access cards; schedule events for suite access; manage remote access credentials for emergencies. On-Campus Technology Coordination Local On-Campus Admin: bypass system admin requirements for time sync, external hard drive access, and application installation. On-Campus Testing Coordinator: assign and organize suites for testing and presentations, consult with Deans for residency weeks, prepare laptops and devices, update security settings, set up and break down testing environments, and assist guest speakers. Vendor and Event Support Liaise with third-party vendors regarding equipment needs (access points, switches, server maintenance, new installations). Organize and support campus events with technical setup and troubleshooting. Team Leadership and Training Train and coach support staff on systems and processes. Review support tickets, student meetings, and projects for quality and efficiency. Organize support staff scheduling for campus events and operational needs. Requirements: Qualifications Education / Experience / Knowledge Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience. 2+ years of experience in technical support, IT administration, or help desk roles. Must have experience working in an educational environment (school, college, or university) Strong interpersonal skills and a customer-oriented mindset Ability to work independently and as part of a team Experience administering platforms such as Zendesk, Office 365, Active Directory, and similar systems. Strong troubleshooting, organizational, and communication skills. Proficiency in Microsoft Office Suite and remote desktop tools. Ability to train and support users with varying technical backgrounds. Desired Bachelor's degree in related field. Experience in higher education or healthcare environments. Familiarity with Shiftboard, Typhon, Avigilon Alta/Open Path, and booking platforms. Vendor management experience. Additional Information At no time may work be performed, or computer systems accessed, from outside of the U.S. Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note that the responsibilities outlined in this job description are not exhaustive and may be supplemented as necessary.International College of Health Sciences provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $39k-71k yearly est. 1d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support technician job in West Palm Beach, FL

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $33k-46k yearly est. 14d ago
  • Technical Support Specialist

    Smartx Technology Solutions

    Technical support technician job in West Palm Beach, FL

    SMArtX provides managed accounts technology that supports modern wealth management platforms. When our client success team runs into technical issues, the Technical Support Specialist helps identify the problem, work toward a solution, and keep everyone informed along the way. This is a hands-on support role focused on troubleshooting, client communication, and working closely with our Product and Engineering teams when issues require deeper investigation. What You'll Do Serve as the first point of contact for technical issues from internal teams Investigate and troubleshoot issues, including identifying root causes and assessing impact Track and manage support tickets from start to resolution Communicate clearly with clients, providing updates and explanations in plain language Work with Product, Engineering, and Client Success teams to resolve complex issues Help create and maintain troubleshooting guides and support documentation Creating runbooks for repetitive tasks. Work with our external monitoring team to pass runbooks for them to run. Work towards automation of all manual & repetitive tasks. What We're Looking For 2+ years of experience supporting clients in a SaaS or enterprise software environment Experience in financial services preferred Comfort reading and writing code, or deep experience in at least one language (C#, Java, or Python preferred) Working knowledge of databases and SQL Basic understanding of APIs, web services, and cloud-based systems Strong problem-solving skills and attention to detail Ability to communicate effectively with both technical and non-technical users Organized, self-motivated, and able to manage multiple issues at once Bachelor's degree in Computer Science or a related field preferred About SmartX Founded in 2013, SmartX Advisory Solutions is a growing financial technology firm focused on building innovative solutions for the wealth management industry. We offer a professional, collaborative, and flexible work environment.
    $34k-57k yearly est. Auto-Apply 13d ago
  • Technical Support Specialist

    Bis Digital 4.2company rating

    Technical support technician job in Fort Lauderdale, FL

    Technical Support Specialist The technical support specialist will perform various roles related to ensuring outstanding customer support is delivered. The call center specialist will answer incoming call queries from customers and help troubleshoot remotely. They will demonstrate strong knowledge of Audio/video products and solutions. The specialist will work with help desk manager to ensure adequate and accurate coverage of help desk support is always available; as well ensure best practices are enlisted when additional on site help is requested. The specialist may be asked to assist with other projects both internally and at external customer locations. The responsibilities of the Technical Support Specialist include but are not limited to the following: Answer incoming calls and respond to customer emails in a timely manner. Provide technical insight to answer and resolve customer queries. Leverages all available resources to provide the best information. Follows all established processes regarding request for onsite service. Maintains awareness of those assigned to support the call queue. Appropriately escalates issues to supervisors. Routes call appriately as requested. Stays current on AV products and solutions serviced by the organization. Leverages remote desk top technology to assist with remote software installations Other related duties as assigned
    $52k-76k yearly est. 60d+ ago
  • IT Support Specialist

    Stefanini 4.6company rating

    Technical support technician job in Boca Raton, FL

    We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description -Provide end user desktop / phone support to deterine and resolve end user support issues. -Will require reimaging/imaging of laptops, desktops and thin clients on-site. -Opening and closing tickets. -Matching PO's with deliveries and acceptance of deliveries. -Working directly with customers for the acceptance and delivery of hardware that has been repaired or configured for initial login by a new staff member. -Managing your specific ticket queue. -Adding and troubleshooting hardware such as hard disks and memory. -Troubleshoot encryption and system configuration issues. -Creation of mailing labels for accurate shipping and tracking as well as receiving and documentation of receipt Requirements: Qualifications Win XP Win7 Support helpdesk Microsoft Office Google Apps VPN / Remote Connectivity Mobile Device Support (Andriod, iOS, Blackberry devices) Relevant desk side experience MAC (OSX) support Telephone Support using remote tools. Ticket Management knowledge (Remedy). Ability to make sound decision on the fly, to meet the customers needed. Ability to manage multiple issues at one time. Ability to work well as part of a team. Ability to clearly communicate with customers to ensure they understand issues, and how they will be resolved via email, phone and personal contact. Additional Information12 Months ContractMay require after-hours and weekend work and OT may be required
    $43k-70k yearly est. 60d+ ago
  • IT Support Specialist

    Us Claims Capital LLC

    Technical support technician job in Boca Raton, FL

    US Claims is a leading provider of advances to personal injury victims and their families. Our mission is to provide much-needed liquidity to an underserved market, enabling victims to pursue fair settlements. We have built an organization driven by excellence and are seeking individuals excited by the opportunity to grow with us. Offering an innovative environment guided by outstanding leadership, US Claims provides a strong platform to demonstrate talent and build a rewarding career. Energized by the challenges and opportunities ahead, our passionate team continues to drive the exponential growth of our business. US Claims is currently hiring an experienced IT Support Specialist to join our team, reporting directly to the IT Director and working closely with our Managed Service Provider (MSP). This role provides timely and effective technical assistance to end users across the organization, ensuring smooth day-to-day operations. In addition to end-user support, this role owns and administers the company's ZenDesk help desk platform and cyber-security training and phishing simulation platform (KnowBe4). RESPONSIBILITIES AND DUTIES Help Desk & End-User Support Serve as the primary point of contact for end users seeking technical assistance via phone, email, Zendesk, or in person Diagnose and resolve hardware, software, and network-related issues efficiently to minimize downtime Provide clear, step-by-step guidance to enable users to troubleshoot common issues independently Log, track, and maintain detailed records of all support interactions, including issue description, troubleshooting steps, and resolution Collaborate closely with the IT Director and MSP to escalate and coordinate resolution of complex issues Identify trends in recurring issues and recommend proactive improvements Cybersecurity Training & Phishing (KnowBe4) Own and manage the KnowBe4 security awareness training and phishing simulation platform Assign, track, and report on employee cybersecurity training completion Design, launch, and monitor phishing campaigns Analyze results and provide metrics and recommendations to IT leadership Support ongoing security awareness and risk reduction initiatives Systems & Operations Support Assist with onboarding and offboarding, including account provisioning, permissions, hardware setup, and security training Assist in installation, configuration, and maintenance of hardware, software, and network equipment Support system upgrades, patches, and enhancements Participate in planning and execution of network and system improvements Maintain confidentiality of all data accessed, processed, or stored Create and maintain detailed Standard Operating Procedures (SOPs) and technical documentation Stay current with industry trends and best practices Perform other duties as assigned Participate in on-call support as needed after business hours or weekends EDUCATION, SKILL & EXPERIENCE REQUIREMENTS Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. 5 years of experience in technical support or IT operations roles. Proficiency in troubleshooting hardware, software, and network-related issues. Familiarity with Windows operating systems, Microsoft 365, AWS, Azure and Active Directory. Familiarity with Microsoft Defender for endpoint Basic understanding of network protocols, routing, and switching. Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users. Strong problem-solving skills and the ability to work independently or as part of a team. Experience working in a collaborative environment with third-party service providers or MSPs is advantageous. Willingness and ability to be on call if needed after business hours/weekends to address urgent technical issues. Ability to learn and support new systems and applications.
    $34k-57k yearly est. Auto-Apply 13d ago
  • IT Support Specialist

    Usclaims

    Technical support technician job in Boca Raton, FL

    US Claims is a leading provider of advances to personal injury victims and their families. Our mission is to provide much-needed liquidity to an underserved market, enabling victims to pursue fair settlements. We have built an organization driven by excellence and are seeking individuals excited by the opportunity to grow with us. Offering an innovative environment guided by outstanding leadership, US Claims provides a strong platform to demonstrate talent and build a rewarding career. Energized by the challenges and opportunities ahead, our passionate team continues to drive the exponential growth of our business. US Claims is currently hiring an experienced IT Support Specialist to join our team, reporting directly to the IT Director and working closely with our Managed Service Provider (MSP). This role provides timely and effective technical assistance to end users across the organization, ensuring smooth day-to-day operations. In addition to end-user support, this role owns and administers the company's ZenDesk help desk platform and cyber-security training and phishing simulation platform (KnowBe4). RESPONSIBILITIES AND DUTIES Help Desk & End-User Support Serve as the primary point of contact for end users seeking technical assistance via phone, email, Zendesk, or in person Diagnose and resolve hardware, software, and network-related issues efficiently to minimize downtime Provide clear, step-by-step guidance to enable users to troubleshoot common issues independently Log, track, and maintain detailed records of all support interactions, including issue description, troubleshooting steps, and resolution Collaborate closely with the IT Director and MSP to escalate and coordinate resolution of complex issues Identify trends in recurring issues and recommend proactive improvements Cybersecurity Training & Phishing (KnowBe4) Own and manage the KnowBe4 security awareness training and phishing simulation platform Assign, track, and report on employee cybersecurity training completion Design, launch, and monitor phishing campaigns Analyze results and provide metrics and recommendations to IT leadership Support ongoing security awareness and risk reduction initiatives Systems & Operations Support Assist with onboarding and offboarding, including account provisioning, permissions, hardware setup, and security training Assist in installation, configuration, and maintenance of hardware, software, and network equipment Support system upgrades, patches, and enhancements Participate in planning and execution of network and system improvements Maintain confidentiality of all data accessed, processed, or stored Create and maintain detailed Standard Operating Procedures (SOPs) and technical documentation Stay current with industry trends and best practices Perform other duties as assigned Participate in on-call support as needed after business hours or weekends EDUCATION, SKILL & EXPERIENCE REQUIREMENTS Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. 5 years of experience in technical support or IT operations roles. Proficiency in troubleshooting hardware, software, and network-related issues. Familiarity with Windows operating systems, Microsoft 365, AWS, Azure and Active Directory. Familiarity with Microsoft Defender for endpoint Basic understanding of network protocols, routing, and switching. Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users. Strong problem-solving skills and the ability to work independently or as part of a team. Experience working in a collaborative environment with third-party service providers or MSPs is advantageous. Willingness and ability to be on call if needed after business hours/weekends to address urgent technical issues. Ability to learn and support new systems and applications.
    $34k-57k yearly est. Auto-Apply 13d ago
  • IT Support Specialist

    Legends Global

    Technical support technician job in Fort Lauderdale, FL

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. IT Support Specialist DEPARTMENT: Operations/Facilities REPORTS TO: IT Manager FLSA STATUS: Hourly - Non-Exempt The Role The IT Support Specialist will support the IT Manager and the IT department by providing technical services for live events, conferences, meetings, and daily IT operations throughout the facility. The role includes assisting with setup, troubleshooting, and ensuring reliable technology performance across all assigned activities. ESSENTIAL DUTES AND RESPONSIBILITIES Provide on-site technical support to Event customers, vendors, and guests pre/during/post event. Patch, configure and deploy network cables and wire ethernet ports. Network cabling maintenance and support (Cat6). Provide customer service and Help Desk technical support to staff members. Responsible for On-boarding new hires with setting up and configuring workstations. Assemble, deploy, troubleshoot, and maintain office computers, laptops, iPads, POS Terminals, printers, and cell phones (all computer hardware and software) Identify, diagnose, and resolve technical support problems on equipment, systems, & infrastructure Assist staff members with application issues, hardware problems, requests for hardware/software, device connectivity issues, passwords, new users accounts and access requests. Responsible for maintenance of IT inventory and performing minor hardware repair of equipment. Other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE An associate degree from an accredited college or university, or current enrollment in an IT-related degree program and 1-2 years of related experience and/or training, or an equivalent combination of education and experience. 1 to 2 years in an IT support role with experience in Help Desk or network environments. Experience working directly with users/clients on technical issues in person and by phone. SKILLS AND ABILITIES Proficiency in Microsoft Office Suite Experience with Citrix, Microsoft, and/or Azure system administration Strong knowledge of Microsoft Operating Systems, Apple MacOS, iOS Troubleshooting knowledge and understanding of desktop, laptop, tablet, VOIP phone, mobile device, and Office 365 applications. Able to support collaboration services with OS Windows 10, iOS, Server 2012/2016/2019, Office 365 (Exchange, SharePoint, OneDrive, Teams) Comfortable with network switch installations, configurations, management, and support. Must have excellent communication skills, both written and verbal. Must possess strong organizational and troubleshooting skills. Must be a self-starter, able to prioritize, multi-task and work independently. Able to effectively follow directives, work with and communicate clearly within a team dynamic. Must be able to work extended and/or irregular hours, including nights, weekends, and holidays as needed. COMPUTER SKILLS CompTIA A+ and Network+ certification, preferred. CCNA certification highly, preferred. Microsoft Certified IT Professional (MCITP) and other relevant IT certifications a plus. COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site, Broward Convention Center PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Personal mobility with the ability to get in and around the facility and must have the ability to move quickly from one area to another. Perform manual labor which includes regular ability to lift and hold at least 50 pounds. Requires dexterity and ability to use hands and fingers to operate basic tools and equipment. Required to kneel, crawl, bend, crouch, stoop, climb ladders and frequently walk. Involved prolonged periods of walking, standing, bending, kneeling, stooping, or sitting. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $34k-57k yearly est. 55d ago
  • IT Support Specialist

    Asmglobal

    Technical support technician job in Fort Lauderdale, FL

    IT Support Specialist DEPARTMENT: Operations/Facilities REPORTS TO: IT Manager FLSA STATUS: Hourly - Non-Exempt The Role The IT Support Specialist will support the IT Manager and the IT department by providing technical services for live events, conferences, meetings, and daily IT operations throughout the facility. The role includes assisting with setup, troubleshooting, and ensuring reliable technology performance across all assigned activities. ESSENTIAL DUTES AND RESPONSIBILITIES Provide on-site technical support to Event customers, vendors, and guests pre/during/post event. Patch, configure and deploy network cables and wire ethernet ports. Network cabling maintenance and support (Cat6). Provide customer service and Help Desk technical support to staff members. Responsible for On-boarding new hires with setting up and configuring workstations. Assemble, deploy, troubleshoot, and maintain office computers, laptops, iPads, POS Terminals, printers, and cell phones (all computer hardware and software) Identify, diagnose, and resolve technical support problems on equipment, systems, & infrastructure Assist staff members with application issues, hardware problems, requests for hardware/software, device connectivity issues, passwords, new users accounts and access requests. Responsible for maintenance of IT inventory and performing minor hardware repair of equipment. Other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE An associate degree from an accredited college or university, or current enrollment in an IT-related degree program and 1-2 years of related experience and/or training, or an equivalent combination of education and experience. 1 to 2 years in an IT support role with experience in Help Desk or network environments. Experience working directly with users/clients on technical issues in person and by phone. SKILLS AND ABILITIES Proficiency in Microsoft Office Suite Experience with Citrix, Microsoft, and/or Azure system administration Strong knowledge of Microsoft Operating Systems, Apple MacOS, iOS Troubleshooting knowledge and understanding of desktop, laptop, tablet, VOIP phone, mobile device, and Office 365 applications. Able to support collaboration services with OS Windows 10, iOS, Server 2012/2016/2019, Office 365 (Exchange, SharePoint, OneDrive, Teams) Comfortable with network switch installations, configurations, management, and support. Must have excellent communication skills, both written and verbal. Must possess strong organizational and troubleshooting skills. Must be a self-starter, able to prioritize, multi-task and work independently. Able to effectively follow directives, work with and communicate clearly within a team dynamic. Must be able to work extended and/or irregular hours, including nights, weekends, and holidays as needed. COMPUTER SKILLS CompTIA A+ and Network+ certification, preferred. CCNA certification highly, preferred. Microsoft Certified IT Professional (MCITP) and other relevant IT certifications a plus. COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site, Broward Convention Center PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Personal mobility with the ability to get in and around the facility and must have the ability to move quickly from one area to another. Perform manual labor which includes regular ability to lift and hold at least 50 pounds. Requires dexterity and ability to use hands and fingers to operate basic tools and equipment. Required to kneel, crawl, bend, crouch, stoop, climb ladders and frequently walk. Involved prolonged periods of walking, standing, bending, kneeling, stooping, or sitting. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $34k-57k yearly est. Auto-Apply 58d ago
  • IT Help Desk Support Engineer (MSP)

    K2 Staffing, LLC

    Technical support technician job in Fort Lauderdale, FL

    Job DescriptionSummaryOur client is a leading IT Solutions Company located in the Fort Lauderdale, FL and they are in need of a Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory Having worked in an MSP environment is a MUST. Three years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise. Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $34k-57k yearly est. 14d ago
  • IT Help Desk Support Engineer (MSP)

    K2 Staffing

    Technical support technician job in Fort Lauderdale, FL

    Job DescriptionSummaryOur client is a leading IT Solutions Company located in the Fort Lauderdale, FL and they are in need of a Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory Having worked in an MSP environment is a MUST. Three years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise. Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Fort Lauderdale, FL
    $34k-57k yearly est. 19d ago
  • CRIMINAL JUSTICE INFORMATION TECHNICIAN

    State of Florida 4.3company rating

    Technical support technician job in West Palm Beach, FL

    Requisition No: 867153 Agency: Department of Corrections Working Title: CRIMINAL JUSTICE INFORMATION TECHNICIAN Pay Plan: Career Service Position Number: 70030599 Salary: $34,760.18 Annually Posting Closing Date: 01/22/2026 Total Compensation Estimator Tool FLORIDA DEPARTMENT OF CORRECTIONS We Never Walk Alone ADVERTISING/WORKING TITLE: CRIMINAL JUSTICE INFORMATION TECHNICIAN This open competitive advertisement is for a Career Service position located at Region IV Community Corrections in the Regional Directors Office. The mission of a Criminal Justice Information Technician at the Florida Department of Corrections (FDC) is to ensure the accurate and timely collection, processing, and dissemination of criminal justice information. This role involves maintaining and updating offender records, managing data entry and retrieval systems, and supporting the overall information needs of the department. This position is not a telework position and is required to report to the FDC office in the area it serves. This position is not a telework position and is required to report to the FDC office in the area it serves. JOB DUTIES: * Be at the forefront of financial accuracy by receiving, recording, and securing payments from probationers and parolees, ensuring precise data entry and auditing payment logs. * Take charge of issuing receipts, correcting errors, and performing daily reconciliations for supervisor review and approval, keeping our financial processes seamless. * Prepare essential transmittal correspondence and fiscal reports and collaborate with staff to maintain a smooth flow of information and provide crucial data. * Play a key role in the justice system by reviewing, verifying, and editing documents for submission to courts and criminal justice agencies, all while maintaining strict confidentiality. * Engage in diverse office tasks such as taking photos of probationers, responding to inquiries, managing supplies, and handling the creation and destruction of records. Join us and make a meaningful impact in the world of criminal justice! BENEFITS: * Paid vacation, sick leave, and holidays. * Comprehensive health insurance and life insurance with accidental death and dismemberment benefits. * Supplemental Dental, Vision, Life, Disability and Hospitalization insurance. * Tuition-Free college courses. * Retirement Plans with the Florida Retirement System: * Pension Plan (Traditional Retirement Pension Plan) * Investment Plan (401(K)-Type Retirement Plan) * Deferred Retirement Option Program (Drop) * Deferred Compensation * Recently Retired? Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member's distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption. REQUIREMENTS: Please note, when submitting a college/university degree, if selected for this position official transcripts will be required. * Must possess one year of secretarial or clerical work experience. * A high school diploma or its equivalent or college education from an accredited institution at the rate of 30 semester or 45 quarter hours can substitute for the required work experience. Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks. ADDITIONAL INFORMATION: BACKGROUND SCREENING REQUIREMENT The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering. EMPLOYMENT ELIGIBILITY The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee's eligibility to work after completing the I-9 form. The Florida Department of Corrections does not currently support H-1B Visa sponsorship. For online application issues, call the People First Service Center at **************. Applications will be accepted until 11:59 PM EST on the closing date. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
    $34.8k yearly 6d ago
  • Helpdesk

    Insight Global

    Technical support technician job in Coral Springs, FL

    We are seeking a motivated and customer-focused Level 1 Helpdesk Technician to join our Managed Service Provider (MSP) team. The ideal candidate will provide exceptional technical support to our clients, resolving issues related to desktop systems, networking, and software applications. This role requires strong exceptional service skills, foundational knowledge of IT systems, and hands-on experience with key tools and technologies, including Microsoft Active Directory (AD), Azure Active Directory (AAD), Fortinet networking, and ConnectWise ticket management. Responsibilities: · Provide first-line technical support to clients via phone, email, or remote access, addressing issues related to hardware, software, and network connectivity. · Troubleshoot and resolve desktop support issues, including operating system errors, application issues, and peripheral device problems. · Assist with user account management, password resets, and permissions in Microsoft Active Directory (AD) and Azure Active Directory (AAD). · Log, track, and manage support tickets using ConnectWise, ensuring timely resolution and accurate documentation. · Escalate complex issues to Level 2 technicians or other specialized teams while maintaining clear communication with clients. · Perform basic network troubleshooting, including connectivity issues, VPN access, and basic router/switch configurations. · Provide excellent customer service, ensuring client inquiries are handled professionally and promptly. · Assist with onboarding new users, including setting up workstations, email accounts, and software installations. · Maintain up-to-date knowledge of IT best practices, company processes, and client systems. · Contribute to team documentation, including knowledge base articles and standard operating procedures. Salary: 40k We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements · 1-2 years in helpdesk or technical support, ideally with an MSP · Proficient in Active Directory (AD) and Azure AD · Skilled in Windows/mac OS, Microsoft Office, and networking basics · Experience with ConnectWise or similar tools · Flexible schedule; occasional after-hours support · High school diploma required; associate's or bachelor's in IT or related field preferred Certifications like CompTIA A+, Network+, or Microsoft 365
    $26k-37k yearly est. 60d+ ago
  • IT Technician

    Dania Entertainment Cen

    Technical support technician job in Dania Beach, FL

    Why you should join our winning Team! FUN and SPECTACULAR CUSTOMER SERVICE are at the heart of the Casino @ Dania Beach, a place where WORK = FUN. Working at our casino is about providing the best service and being a great team player! The IT Junior Technician provides entry-level technical support to ensure the smooth operation of computer systems, software, and basic network services within the organization. This role assists users with troubleshooting hardware and software issues, supports the setup and maintenance of IT equipment, and escalates more complex problems to senior IT staff when necessary. The IT Junior Technician plays a key role in maintaining system reliability, delivering timely support, and developing technical skills through hands-on experience and guidance from the IT team. What you will be doing Maintains, and monitors the operation of the local area network. Handles all help desk requests. Maintains inventory database of all electronic equipment, parts and supplies. Assists with IT orientation for new and existing employees. Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating system management systems. Tests disaster recovery policies and procedures; completing back-ups; maintaining documentation. Provides network support to end-users when necessary. Other duties as assigned. The ideal candidate for this position High school diploma preferred. 2-3 years of computer operation experience in a large end-user environment preferred. Strong technical knowledge of audio-visual equipment, network and PC operating systems. Strong technical knowledge of current hardware, protocols and standards. In-depth knowledge of applicable data privacy practices and laws. Excellent written, oral and interpersonal communication skills. Proven analytical, evaluative and problem-solving abilities. Must be flexible and able to work well independently and in a team environment. Must be able to work a flexible schedule to include nights, weekends and holidays. May be required to assist customers in an open, well-ventilated, semi-enclosed terrace where cigarette and cigar smoking is permitted. Must apply and obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check. Must pass drug testing as per company's Drug Free Workplace Policy and applicable background checks. Benefits You Will Enjoy Part Time 401(k) - Traditional and Roth Retirement Plan 401(k) - Up to 4% Employer Match Onsite Employee Meal Discounts @ The Grill and Pizzelato Onsite Entertainment Discounts @ Stage 954 Free Access to Learning Management Platform for continuous Learning and Development Free Access to Financial Planning Resources through Amerant Bank Free Access to Exclusive Discounts & Perks Free Parking Dania Entertainment Center, LLC is a Drug Free Workplace and Equal Opportunity Employer - M/F/D/V EOE
    $33k-58k yearly est. Auto-Apply 9d ago
  • Local Contract CVOR Technologist - $50 per hour

    Ethos Medical Staffing

    Technical support technician job in Weston, FL

    Ethos Medical Staffing is seeking a local contract CVOR Technologist for a local contract job in Weston, Florida. Job Description & Requirements Specialty: CVOR Technologist Discipline: Allied Health Professional Start Date: 02/16/2026 Duration: 13 weeks 36 hours per week Shift: 12 hours, evenings Employment Type: Local Contract Ethos Medical Staffing Job ID #35598996. Posted job title: Certified Allied Health Tech CVOR About Ethos Medical Staffing Nurse Owned and Operated. Ethos Medical Staffing is Truly Focused on Caring for Those Who Care for Our Communities. Benefits Benefits start day 1 Weekly pay 401k retirement plan Guaranteed Hours Mileage reimbursement Medical benefits Dental benefits License and certification reimbursement Referral bonus
    $38k-64k yearly est. 1d ago
  • IT - AV TECH I (NON PRODUCTION) - FT

    Seminole Hard Rock Hotel & Casino 4.0company rating

    Technical support technician job in Hollywood, FL

    Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at ********************************** call ************ or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit ************************************* to see our full list of benefits! Responsibilities Under the direction of the Manager of IT, the incumbent is responsible for installing, maintaining and operating all IP and analog audio/visual equipment. Essential Job Functions: * The exhibit is conducted in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida for departmental policies and procedures. * Install, troubleshoot and optimize IP AV devices including Hardware and Software issues. * Troubleshoot network connectivity issues and install/re-install cable as necessary. * Provide basic network administration support including VLAN creation. * Provide assistance with the rollout of AV system hardware and software upgrades and patches as those requirements arise. * Liaise with, and provide training and support to, end users and staff on AV system operation and other technical AV issues. * Collaborate with the Business Analyst, System, and Network administrators to ensure efficient operation of the company's AV environment. * Assist in ensuring that customer requests via the ticketing system are managed to closure. * Troubleshoots malfunctions and/or audio & video shorts, when necessary, perform other duties as assigned. * Maintains all LCD, LED monitors and displays on the property. * Controls all volume levels and video content for the property, assists local entertainers with sound before and after their scheduled performance time when needed * Maintain a clean and organized work area as directed. * Perform administrative tasks as may be required by local and corporate policy. * Manage replacement spares through RMA programs to ensure maximum hardware availability and minimum down time related to maintenance issues. * Perform a variety of tasks as required by sister properties. * Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. * Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion, and Dedication. * Ensure prompt and discreet notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations. * Perform other duties as assigned. Qualifications Qualifications: * High School Diploma or equivalent required. An associate's degree in a computer-related discipline is preferred. * Minimum of two (2) years' experience in computer hardware support and maintenance or AV systems support and maintenance required. Equivalent technical training and certification may be considered. * Must possess or acquire A+, QYSY 0 and QSYS1 certification in the first 12 months of employment. * Experience with digital encoders, Direct TV, and digital audio equipment is a plus. * Technical knowledge of Windows OS is required. Knowledge of current protocols TCP/IP, WINS, DHCP and DNS required. * Preferred minimum of two (2) years' experience working with and troubleshooting AV related equipment (projectors, sound, TV's, lighting controls, exc.). * Experience installing, configuring and troubleshooting network AV devices. * Experience installing wall mounted TV's in a production environment. * Experience working with the basics of Cisco switches; the ability to configure a VLAN. * Well-developed written and verbal communication skills along with strong time management and interpersonal skills required. * Must possess a positive demeanor and work well in a team environment. * Must be proactive and have a desire to grow professionally, as well as have the ability to take a task from start to finish with planning, research, documentation, and follow-up. * Must have strong analytical and problem-solving abilities. * Willingness to work in stressful situations in front of multiple demanding customers. * A neat appearance and professional conduct are required.
    $30k-36k yearly est. Auto-Apply 60d+ ago
  • ITS Maintenance Technician

    GAI Consultants Inc. 4.6company rating

    Technical support technician job in Palm Beach, FL

    Eland Engineering, a GAI Consultants company, is a Florida-based Engineering and Maintenance Services firm. We are looking for 2 full-time ITS Technicians to perform a variety of tasks in central Florida. Essential Duties and Responsibilities include: Familiar with ITS field devices such as DMS, CCTV, MVDS, fiber optic and power systems. Install equipment including but not limited to cameras, detectors, controller cabinets. Installs electrical conductor, data conductor, and fiber optic cable. Installs pull boxes, conduit, poles and foundations. Connects conductors to equipment to make equipment work correctly. Connects electrical conductors to power services to energize equipment. Tests devices to ensure they work correctly. Prepares logs to keep track of field conditions and installation activities. Experience required: 2-4 years of related experience Required Skills: Basic computer and networking skills Desired Skills: MOT Certification Fiber Optic Fusion Splicing and troubleshooting Education required: High school diploma from an accredited high school. Technical coursework in related field is preferred. Reports to: ITS Maintenance Supervisor Competencies include: Oral and written communication skills Ability to work as part of a team Commitment to perform tasks in a safe manner Maintain high quality standards Why Eland: At Eland, a GAI company, exceptional people have an exceptional place to work, grow, lead, and achieve. Explore an array of opportunities in locations across the U.S. and join accomplished colleagues in tackling challenging projects for a range of markets. Enjoy comprehensive benefits and feel good about being part of a collaborative team that's committed to supporting the communities we serve. Join Eland and distinguish yourself in a company poised for unlimited growth. We offer competitive salaries, excellent benefits, and a professional work environment. Benefits of Working at Eland Include: Health Insurance Dental Insurance Vision Insurance Long-term Disability Insurance 401K Retirement Plan with company match Life Insurance Paid Holidays PTO accrual Applicable Continued Education Programs Applicable Certifications and Professional License Fees Applicable Technical Training and Certification Cost Qualifications EducationHigh School of Diploma (required) Experience2 - 4 years: Related Experience (required) Licenses & CertificationsDriver's License (required) Maintenance of Traffic (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $43k-59k yearly est. 4d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support technician job in Fort Lauderdale, FL

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $33k-46k yearly est. 23d ago

Learn more about technical support technician jobs

How much does a technical support technician earn in West Palm Beach, FL?

The average technical support technician in West Palm Beach, FL earns between $23,000 and $67,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.

Average technical support technician salary in West Palm Beach, FL

$39,000

What are the biggest employers of Technical Support Technicians in West Palm Beach, FL?

The biggest employers of Technical Support Technicians in West Palm Beach, FL are:
  1. Universal Health Services
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