Post job

Telecommunications manager vs service delivery manager

The differences between telecommunications managers and service delivery managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a telecommunications manager and a service delivery manager. Additionally, a telecommunications manager has an average salary of $118,270, which is higher than the $102,213 average annual salary of a service delivery manager.

The top three skills for a telecommunications manager include telephone systems, telecommunication and voip. The most important skills for a service delivery manager are service delivery, project management, and cloud.

Telecommunications manager vs service delivery manager overview

Telecommunications ManagerService Delivery Manager
Yearly salary$118,270$102,213
Hourly rate$56.86$49.14
Growth rate16%16%
Number of jobs40,95871,475
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 67%
Average age4747
Years of experience88

Telecommunications manager vs service delivery manager salary

Telecommunications managers and service delivery managers have different pay scales, as shown below.

Telecommunications ManagerService Delivery Manager
Average salary$118,270$102,213
Salary rangeBetween $90,000 And $154,000Between $74,000 And $140,000
Highest paying CitySan Jose, CAStamford, CT
Highest paying stateOregonConnecticut
Best paying companyGenesysMcKinsey & Company Inc
Best paying industryFinanceFinance

Differences between telecommunications manager and service delivery manager education

There are a few differences between a telecommunications manager and a service delivery manager in terms of educational background:

Telecommunications ManagerService Delivery Manager
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 67%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Telecommunications manager vs service delivery manager demographics

Here are the differences between telecommunications managers' and service delivery managers' demographics:

Telecommunications ManagerService Delivery Manager
Average age4747
Gender ratioMale, 72.9% Female, 27.1%Male, 72.3% Female, 27.7%
Race ratioBlack or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.2% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2%Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between telecommunications manager and service delivery manager duties and responsibilities

Telecommunications manager example responsibilities.

  • Manage the network integration and implementation activities of Nortel OEM products being deploy within the network.
  • Achieve network redundancy in the network by implementing advance TCP/IP routing protocols such as EIGRP and BGP.
  • Lead the design of redundant VPN infrastructure to ensure optimal fail-over in case of disaster across all sites.
  • Manage global upgrade for Alcatel-Lucent VitalQIP DNS servers (100+) that serve IP addressing for 125K+ client devices.
  • Manage weekly, monthly and quarterly reviews with key partners to review open issues, SLA s and billing reconciliation.
  • Assist in managing Cisco switches by maintain naming protocol on switch and locking, unlocking and configuring ports for QOS.
  • Show more

Service delivery manager example responsibilities.

  • Manage and maintain VCE Vblock, Cisco networking, EMC storage, and VMware server / desktop infrastructure.
  • Manage internal global IPVPN network services, comprise of approximately 1.6K routers / switches / Wi-Fi access points.
  • Manage the back office PBX for VoIP customers which includes porting of phones and ordering new hardware from 3rd party vendors.
  • Leverage the SDLC incremental release model to manage the design and implementation of a new integrate billing and check processing system.
  • Manage and execute ERP implementation and optimization work.
  • Manage virtualization of two data centers and 72 disparate satellite locations.
  • Show more

Telecommunications manager vs service delivery manager skills

Common telecommunications manager skills
  • Telephone Systems, 10%
  • Telecommunication, 9%
  • VoIP, 7%
  • Telecommunications Systems, 6%
  • Infrastructure, 6%
  • Phone System, 3%
Common service delivery manager skills
  • Service Delivery, 16%
  • Project Management, 7%
  • Cloud, 6%
  • Customer Service, 6%
  • Customer Satisfaction, 5%
  • Client Facing, 4%

Browse executive management jobs