Teleservices representative vs client representative

The differences between teleservices representatives and client representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a teleservices representative and a client representative. Additionally, a client representative has an average salary of $41,785, which is higher than the $31,476 average annual salary of a teleservices representative.

The top three skills for a teleservices representative include inbound calls, customer satisfaction and outbound calls. The most important skills for a client representative are customer service, phone calls, and client accounts.

Teleservices representative vs client representative overview

	Teleservices Representative	Client Representative
Yearly salary	$31,476	$41,785
Hourly rate	$15.13	$20.09
Growth rate	-4%	-4%
Number of jobs	96,480	238,735
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 61%
Average age	40	40
Years of experience	12	12

Teleservices representative vs client representative salary

Teleservices representatives and client representatives have different pay scales, as shown below.

	Teleservices Representative	Client Representative
Average salary	$31,476	$41,785
Salary range	Between $26,000 And $37,000	Between $28,000 And $60,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	IBM
Best paying industry	-	Technology

Differences between teleservices representative and client representative education

There are a few differences between a teleservices representative and a client representative in terms of educational background:

	Teleservices Representative	Client Representative
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 61%
Most common major	Business	Business
Most common college	-	-

Teleservices representative vs client representative demographics

Here are the differences between teleservices representatives' and client representatives' demographics:

	Teleservices Representative	Client Representative
Average age	40	40
Gender ratio	Male, 31.2% Female, 68.8%	Male, 40.6% Female, 59.4%
Race ratio	Black or African American, 12.0% Unknown, 5.2% Hispanic or Latino, 19.9% Asian, 6.3% White, 55.9% American Indian and Alaska Native, 0.7%	Black or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 21.2% Asian, 7.6% White, 54.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between teleservices representative and client representative duties and responsibilities

Teleservices representative example responsibilities.

Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Conduct analyses and special studies on health care policy issues and topics relate to the Medicaid integrity program.
Demonstrate superb organizational and multitasking abilities
Demonstrate superb organizational and multitasking abilities

Client representative example responsibilities.

Experience in managing pipeline, progressing opportunity through sales stages & using CRM tools to reflect pipeline accurately.
Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Utilize research tools and CRM package to sustain consistent pipeline of prospective clients.
Present program via Microsoft PowerPoint to potential clients and attend conventions for prospective clients.
Complete daily teller routine such as night drop, servicing the ATM and transactions.
Train, troubleshoot, and interact with clients using financial software in trust departments.

Teleservices representative vs client representative skills

Common teleservices representative skills

Inbound Calls, 19%
Customer Satisfaction, 10%
Outbound Calls, 9%
Provide Customer Support, 8%
Medical Treatment, 5%
Customer Issues, 5%

Common client representative skills

Customer Service, 24%
Phone Calls, 7%
Client Accounts, 6%
Product Knowledge, 6%
Customer Satisfaction, 6%
Problem Resolution, 5%

Teleservices Representative vs. similar jobs

Teleservices Representative related careers

Teleservices Representative related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Teleservices Representative
Teleservices Representative vs Client Representative

Updated January 8, 2025

Browse office and administrative jobs