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The differences between trainers and technical support trainers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a trainer, becoming a technical support trainer takes usually requires 1-2 years. Additionally, a trainer has an average salary of $47,574, which is higher than the $45,722 average annual salary of a technical support trainer.
The top three skills for a trainer include PET, training programs and leadership. The most important skills for a technical support trainer are customer service, product support, and technical support.
| Trainer | Technical Support Trainer | |
| Yearly salary | $47,574 | $45,722 |
| Hourly rate | $22.87 | $21.98 |
| Growth rate | 8% | 10% |
| Number of jobs | 40,650 | 168,898 |
| Job satisfaction | 4 | - |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 59% |
| Average age | 44 | 42 |
| Years of experience | 4 | 2 |
A trainer is responsible for instilling knowledge and process techniques for a specific business role. Duties of a trainer include facilitating engaging classes, identifying areas of improvement and opportunities for the learner, evaluating skills and attending to the learner's challenges, organizing training materials and scheduling training sessions, and submitting timely reports to the management on progress. Trainers are required to have excellent public communication skills and extensive product knowledge to provide effective learning methodologies and maintain strategic project management.
A technical support trainer specializes in creating training programs meant to mold workers into becoming valuable members of a company workforce. Their responsibilities revolve around identifying the trainees' needs, providing written and verbal instructions, addressing and resolving inquiries and concerns, conducting skills assessments, managing schedules, monitoring attendance and performance, and providing consultations to trainees. Furthermore, as a trainer, it is essential to lead and encourage trainees to achieve their goals, all while implementing and emphasizing the company's policies and regulations.
Trainers and technical support trainers have different pay scales, as shown below.
| Trainer | Technical Support Trainer | |
| Average salary | $47,574 | $45,722 |
| Salary range | Between $30,000 And $73,000 | Between $25,000 And $82,000 |
| Highest paying City | - | Mountain View, CA |
| Highest paying state | New Jersey | California |
| Best paying company | - | T.D. Williamson |
| Best paying industry | Technology | Technology |
There are a few differences between a trainer and a technical support trainer in terms of educational background:
| Trainer | Technical Support Trainer | |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 59% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Stanford University |
Here are the differences between trainers' and technical support trainers' demographics:
| Trainer | Technical Support Trainer | |
| Average age | 44 | 42 |
| Gender ratio | Male, 48.6% Female, 51.4% | Male, 64.3% Female, 35.7% |
| Race ratio | Black or African American, 10.6% Unknown, 6.3% Hispanic or Latino, 16.9% Asian, 5.8% White, 59.8% American Indian and Alaska Native, 0.5% | Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 12% | 11% |