Enterprise Applications Manager
Remote job
We are seeking a highly skilled ERP & Business Applications Engineer to lead the administration, development, and optimization of our NetSuite ERP environment and its surrounding systems.
This role will be instrumental in managing Field Services Management (FSM), API integrations (including Celigo), and other business-critical platforms. The ideal candidate will possess strong technical expertise, business acumen, and a passion for driving operational excellence through systems.
This role will be on a small team with no direct reports, so someone with strong technical expertise and the ability to perform well individually with little management will be ideal for this role.
Key Responsibilities:
Administer and develop the NetSuite ERP platform, including FSM and AvaTax modules.
Design, implement, and maintain integrations using Celigo and other middleware/API tools.
Collaborate with cross-functional teams to gather, interpret, and translate complex business requirements into scalable system solutions.
Develop and maintain custom scripts, workflows, and automation within NetSuite.
Lead and coordinate testing efforts for new features, enhancements, and integrations to ensure quality and reliability.
Create and maintain comprehensive documentation for systems, processes, and configurations.
Deliver end-user training and support to ensure effective system adoption and usage.
Manage data integrity, identity access, and governance processes across platforms.
Monitor system performance and proactively identify opportunities for improvement.
Desired Qualifications:
5+ years of experience administering and developing within NetSuite ERP.
Hands-on experience with NetSuite FSM.
Proficiency in SuiteScript, REST/SOAP APIs, and integration platforms (e.g., Celigo).
Strong understanding of business processes across finance, operations, and service delivery.
Proven ability to gather and analyze complex business requirements.
Experience in testing, documentation, and user training.
Familiarity with data governance and identity management best practices.
Excellent communication and project management skills.
Ability to work independently in a remote environment.
Why Join Us?
Fully remote work environment within the United States
Opportunity to lead and shape enterprise systems strategy
Collaborative and innovative team culture
Competitive compensation and benefits
Exponential Power offers a competitive salary and benefits program including medical, dental, vision, life and disability insurance, FSA accounts and 401(k).
Exponential Power is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation or preference, national origin, ethnicity, ancestry, disability, veteran or marital status, arrest or conviction record, use/non-use of lawful products of work premises non-work time, or any other status protected by state, federal, or local law.
Cyber Security Program Manager
Remote job
Title: Program Manager
Duration: 3+ Months (Contract-to-Hire)
Max Pay Rate: $57.63
About the Role
We are seeking an experienced Program Manager II to lead and support cybersecurity initiatives within a highly regulated environment. This role requires strong program management expertise, hands-on execution, and the ability to manage complex projects with multiple stakeholders. You will work closely with security and safety operations teams to ensure successful delivery of mission-critical programs.
Key Responsibilities
Drive end-to-end program management for cybersecurity initiatives, including planning, execution, and reporting.
Develop and manage project plans covering scope, risk, requirements, and change control processes.
Build and maintain strong stakeholder relationships across cross-functional teams.
Create program artifacts, status reports, and ensure compliance with regulatory standards.
Identify root causes of issues, implement corrective actions, and meet timelines.
Manage a portfolio of large, complex programs with significant internal/external interaction.
Support security operations and ensure alignment with organizational objectives.
Required Qualifications
8+ years of program/project management experience in compliance-driven environments (DoD or similar).
Bachelor's degree in Business, IT, Engineering, or related field.
Proven ability to manage full program lifecycle, including risk mitigation and stakeholder engagement.
Hands-on experience with Six Sigma, LEAN, SAFE, and Agile methodologies.
Strong communication, leadership, and problem-solving skills.
Preferred Qualifications
PMP Certification and/or advanced degree in Business or Engineering.
Familiarity with FAR/DFARS and CMMI frameworks.
Experience managing cybersecurity or technology implementation projects.
Strong financial acumen and ability to manage budgets effectively.
Additional Details
Remote Option: Available during contract period with monthly travel to Sparks, NV (expenses reimbursed).
Relocation: Required upon conversion to FTE (Sparks, NV; Beavercreek, OH; or Greenville, TX). Relocation package provided.
Mission-Focused: Supporting initiatives critical to national security and defense operations
Transitions of Care (TOC) Care Manager - Outpatient (Temporary, Remote)
Remote job
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
The Case Manager - Transitions of Care (Outpatient) ensures a smooth transition for members after a hospital or Skilled nursing facility discharge by coordinating care, providing resources, and educating members/families about the post discharge care plan to support optimal health outcomes.
Responsibilities include all aspects and activities responsible for monitoring the delivery of care to Alignment Healthcare members.
Location: Remote (Must have an active California RN license)
Job Type: Full-Time | Temporary (through 12/31/2025) About the RoleWe're looking for a dedicated RN Care Manager to join our Transitions of Care (TOC) team. This role plays a critical part in helping our members successfully recover after a hospital or skilled nursing facility stay. You'll coordinate care, connect members with resources, and ensure a smooth transition from facility to home-all while working remotely.You'll primarily interact with members and providers by phone, ensuring patients have the support they need to stay healthy and avoid unnecessary readmissions.What You'll Do
Create personalized post-discharge care plans
Coordinate follow-up care, services, and resources
Educate members and families about medications, appointments, and care instructions
Help navigate questions about insurance, eligibility, or care needs
Collaborate with hospitals, home health agencies, and other care providers
Maintain accurate documentation of all care coordination activities
Participate in internal team meetings and quality improvement efforts
Who You Are
Licensed RN in California (required)
2+ years of care management experience (required)
Experience in Medicare Managed Care or similar setting
Strong communication, time management, and problem-solving skills
Comfortable working independently in a fast-paced, remote environment
Willing to obtain licensure in additional states (company reimburses fees)
Preferred:
Case Management Certification (CCM or equivalent)
Knowledge of HEDIS and Risk Adjustment programs
Work Schedule
Monday-Friday | 8:00 AM - 5:00 PM PT
Fully Remote (Work from home)
Why This Role MattersThis is a temporary position helping fill a critical gap in our TOC team. Your work directly impacts member health outcomes and supports a team dedicated to compassionate, high-quality care.Join us in transforming how care is delivered after discharge-one member at a time.
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Pay Range: $85,696.00 - $128,543.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
Auto-ApplyProgram Manager, Global Benefits
Remote job
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary:
$133,500.00 - $183,500.00
Location:
Santa Clara,CA
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
PROGRAM MANAGER, GLOBAL BENEFITS
At Applied Materials, we deliver material innovation that changes the world.
We are the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. Applied Materials is an Equal Opportunity Employer committed to diversity in its workforce.
LOCATION - Santa Clara, CA
This is a 5-days per week in-office position.
THE ROLE
In this role you will be responsible for administration of the global benefit programs, support governance and M&A activities, and assist with global communications, retirement plans, renewals, and analytics. You will be a key member of the global rewards team, reporting to the Managing Director, Global Benefits. You will partner with the overall team and share subject matter expertise with HR and Global Rewards professionals.
THE PERSON
You are a benefits professional with a broad benefits background, with demonstrated success managing vendors and working with global teams to introduce changes. You have a strong knowledge of international benefits practices, particularly with Asia Pacific and EMEA markets.
* Your Education and Experience:
* B.S. level degree in related field or equivalent experience
* 5+ years of experience in benefits
* Global/multinational and matrixed organization experience; high technology industry experience preferred
KEY RESPONSIBILITIES
* Global Benefits Program Management: manage global programs, including EAP, Medical Benefits Abroad, Business Travel Accident, ISOS, Wellbeing and global pooling arrangements
* Governance: appropriately uses in-house counsel to support ongoing plan compliance and address potential issues efficiently with applicable correction methods.
* Vendor Management: demonstrate strong vendor management. Assist with RFPs, renewals, contract negotiations and timely payment processing for vendors and consultants. Lead reconciliations for the global programs and propose automation opportunities.
* Communications: develop consistent, effective communications and update knowledge base for external sites, internal portal, call center and GenAI chatbot. Facilitate employee education about programs.
* Pension Plan Support: support the global benefits and pension governance process and approvals. Assist with agenda and materials preparation for the International Pension Committee
* Global Strategy Support: keep abreast of industry trends and analytics to provide recommendations for key benefit design changes or implementations that create a strategic advantage and support Applied's business and talent strategies. Assist with HR strategy meetings preparation.
* Partnerships: partner with internal and external partners/consultants to ensure benefits offerings are sustainable, equitable, cost effective, competitive, and aligned with business and talent strategies. Partner closely with country rewards, HR, finance, payroll, HRIT, security, mobility, travel and legal to support business needs and compliance requirements.
* Renewals: develop strong working relationships with APAC and EMEA rewards teams. Partner closely with local global rewards teams to manage renewals and implement new global programs and ensure that plan design and pricing strategies fit into the overall Global strategy. (Day to day administration and compliance of programs are managed locally)
* Wellbeing: administer global policies and procedures to promote wellness programs to employees. Plan, develop, implement and monitor wellness related events.
* Budget: ensure that benefits responsibilities and milestones are completed in a timely manner and within the budget and understand end to end processes and customer experience.
* M&A: Support due diligence/integration of acquired company plans as appropriate.
SKILLS AND ABILITIES:
* Strong communication, organization, collaboration, documentation, and presentation skills
* Business and HR acumen; strong Global Benefits expertise.
* Strong innovation, analytical, and creative problem-solving skills
* Strong capacity to deal with ambiguity and risk taking
* Strong project management skills
* Strong vendor management and budget management experience
* Team oriented mentality. Excellent coaching and team building skills.
* Demonstrated multi-cultural skills
* Ability to travel occasionally
* Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.
* Power Point and Excel
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 10% of the Time
Relocation Eligible:
No
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Auto-ApplyPMO Manager (Virtual/Remote)
Remote job
Mission + People + Culture: With a corporate Mission to
stop disease through technology,
InductiveHealth is the market leader in software-as-a-service (SaaS) solutions to public health agencies. Our People come from all backgrounds and walks of life ranging from world class experts in epidemiology, informatics, and disease surveillance to engineers and product teams building high performance, modern solutions. Mission + People are unified around a virtual first Culture centered around teamwork, relentless focus on client outcomes, and individual accountability.
Why work at InductiveHealth?1. Motivation: We value initiative-takers and self-starters who want to contribute to the success of our Team and client outcomes.2. Curiosity: Seeking to understand and comprehend is critical - we expect and encourage questions to master job duties and grow professionally.3. Organization: We are a Team. This means we hold each other accountable and have high expectations for performance and outcomes.4. Feedback: "Open and honest" is part of our corporate values that builds a culture of professional growth to support client success.5. Impact: Your individual contributions will stop the spread of disease and improve individual, community, and population health outcomes.
We're looking for a PMO Manager to lead and evolve our Project Management Office in a growing, mission-driven public health SaaS organization. You'll manage and guide a team of approximately 4-7 Project Managers. This team is responsible for both new client implementations and existing client projects that could range in size from small to enterprise implementations. Beyond direction responsibility for successful client projects, you will improve and shape all standards, tools, and processes that keep our projects running smoothly and our clients engaged. This is a hands-on leadership role for someone who is as comfortable rolling up their sleeves to refine workflows as they are mentoring project managers and collaborating across departments like Client Success, Product, and DevOps. InductiveHealth is a provider of public health software and services. Primarily, we provide enterprise solutions across three areas of public health: Disease Surveillance, Syndromic Surveillance, and Immunization Information systems. Our clients are primarily State and Local public health departments as well as Federal public health agencies. Experience in public health agencies or government technology would be very beneficial, but is not required. What you'll be doing in this role:
Lead, coach, and develop a team of 4-7 Project Managers delivering projects of different sizes and scope to our clients. Projects will primarily involve delivery of our suite of SaaS products, but will also include a variety of internal projects.
Define and continuously improve PMO frameworks, tools, and best practices for project delivery, governance, and reporting.
Partner closely with the Client Success team to ensure smooth handoffs from contracting through implementation to long-term client engagement.
Oversee project portfolio performance, tracking KPIs such as timelines, budgets, resourcing and burn rates, risks, and client satisfaction.
Standardize documentation and project management methodologies to drive consistency and transparency across all client implementations.
Understand client PMO requirements and needs to ensure compliance with our own internal processes.
Collaborate with Product, Development, and Operations to streamline cross-functional processes and optimize delivery workflows.
Champion the use of tools like Smartsheet, Salesforce, Jira, and Microsoft 365 to manage and report on project activity.
Identify process bottlenecks and implement scalable solutions as our organization continues to grow.
Provide executive-level reporting and insights to leadership on project/client health, resource needs, and delivery outcomes.
What are we looking for?
7+ years of experience in project management and PMO leadership, with at least 2-3 years leading or managing a team of project managers.
Proven success managing enterprise and large-scale SaaS software implementations with experience in a client-facing capacity. Projects routinely include complex data conversions, system to system integrations, and detailed workflow/security/reporting configurations.
Strong understanding of project management methodologies.
Hands-on experience using Smartsheet, Jira, and Microsoft 365 tools preferred. Experience in other project management tools a plus.
Demonstrated ability to build, document, and roll out scalable project processes and governance structures.
Excellent communication, organization, and stakeholder management skills; comfortable working cross-functionally and influencing with and without authority.
Ability to balance strategic thinking with day-to-day operational execution.
What will make you stand out?
Experience leading PMO functions in a growing SaaS company or startup environment.
Background and experience in government, public health, healthcare, or other regulated industries.
Certifications such as PMP, CSM, or PMI-ACP.
Benefits and Perks: InductiveHealth offers competitive benefits and perks including:· Virtual first, remote organization and culture· Flexible Paid Time Off (PTO)· 401(k) retirement plan with corporate matching· Medical, prescription, vision, and dental coverage (multiple plans based on your needs)· Short Term and Long Term Disability (for employee) · Life Insurance (for employee)· New Team Member support for home office setup
About InductiveHealth: InductiveHealth (************************ was co-founded by Matthew Dollacker and Stephen Macauley in 2013. Today, InductiveHealth is headquartered in Atlanta, Georgia and has over 80 team members across the United States supporting state, tribal, local, and territorial (STLT) public health agencies in addition to Federal agencies such as the Centers for Disease Control and Prevention (CDC). In early 2021, InductiveHealth became the exclusive commercial partner of Johns Hopkins University Applied Physics Laboratory (JHU/APL) for the Electronic Surveillance System for the Early Notification of Community-based Epidemics (ESSENCE) syndromic surveillance solution. To accelerate growth in the wake of the COVID-19 pandemic, InductiveHealth become a portfolio company of Diversis Capital (************************** in early 2022.
All responses to applications will come from ****************** or from the ***************************.
InductiveHealth is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, or disability.
Auto-Apply
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
This position is a management role for the NTT DATA Global IP Network (GIN AS-2914), responsible for the management of the NOC (Network Operations Center) as a whole. This is a seasoned people management role that ensures excellent customer service and experience, as well as sound operational practices. The NOC is the heart of network operations for GIN. It is a crossroads for communication between internal groups within GIN as well as external groups such as customers, peers, vendors, carriers, and facilities. It bears the responsibility of ensuring the smooth operation and performance of the production network and its connections to external networks. The NOC monitors the Global IP Network, and conducts or oversees additions/modifications/deletions within it.
This role works towards the professional development of the individuals within their team, whilst fostering cohesiveness within the team whilst fostering a collaborative and innovative team culture focused on operational excellence.
Key Responsibilities:
Works with relevant NOC managers to manage the Global IP Network Operations Center.
Manages NOC technicians' Realtime and non-Realtime responsibilities.
Ensures training and growth of NOC technicians.
Ensures maintenance and upkeep of the NOC work environment.
Works with relevant NOC managers on assigned projects to ensure and enhance the NOC's capabilities.
Ensures customer service quality and experience are maintained to the highest standard.
Ensures operational excellence, both of individual technicians and the NOC as a whole.
Takes escalations and works with related internal groups or external parties as needed to achieve resolution.
Develops improvements of process, procedure, practice, and the documentation and implementation of such.
Facilitates communication and cooperation within the NOC, and between the NOC and other groups.
Interfaces with groups outside of the NOC, which includes teleconferences, travel for face-to-face meetings, etc.
Manages NOC scheduling, payroll, and other HR related items.
Works with the business area head to determine hardware, software, and budgetary requirements for the NOC.
Sets goals for employees and help employees to achieve them.
Responsible for ensuring that immediate teams participate and successfully completes all companywide mandates/training in a timely manner.
Qualifications (Knowledge/Skills/Abilities) Core Competencies
Excellent written and verbal communication skills, including the ability to communicate with both internal and external parties
Excellent planning, analytical, and troubleshooting skills
Ability to make critical decisions in a fast-paced environment
Ability to work and lead effectively during high pressure situations
Ability to assess a situation and develop solutions to problems at hand and drive the implementation of those solutions
Possesses a strong sense of self-direction
Demonstrates a mutual acceptance and respect of all co-workers
Familiarity with Service Provider networks and large scale IP networking
Awareness of the technical, service, and business aspects of the Service Provider space
Ability to travel as needed.
Education and Experience:
10 years of experience and excellence in network operations
5 years of experience in large scale IP
5 years of experience configuring and troubleshooting Cisco and Juniper routers
5 years of project management experience
Bachelor's degree in computer science or equivalent experience preferred
Workplace type:
Remote Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from *************** email address. If you suspect any fraudulent activity, please
contact us
.
Auto-ApplyMake an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
This position is a management role for the NTT DATA Global IP Network (GIN AS-2914), responsible for the management of the NOC (Network Operations Center) as a whole. This is a seasoned people management role that ensures excellent customer service and experience, as well as sound operational practices. The NOC is the heart of network operations for GIN. It is a crossroads for communication between internal groups within GIN as well as external groups such as customers, peers, vendors, carriers, and facilities. It bears the responsibility of ensuring the smooth operation and performance of the production network and its connections to external networks. The NOC monitors the Global IP Network, and conducts or oversees additions/modifications/deletions within it.
This role works towards the professional development of the individuals within their team, whilst fostering cohesiveness within the team whilst fostering a collaborative and innovative team culture focused on operational excellence.
Key Responsibilities:
* Works with relevant NOC managers to manage the Global IP Network Operations Center.
* Manages NOC technicians' Realtime and non-Realtime responsibilities.
* Ensures training and growth of NOC technicians.
* Ensures maintenance and upkeep of the NOC work environment.
* Works with relevant NOC managers on assigned projects to ensure and enhance the NOC's capabilities.
* Ensures customer service quality and experience are maintained to the highest standard.
* Ensures operational excellence, both of individual technicians and the NOC as a whole.
* Takes escalations and works with related internal groups or external parties as needed to achieve resolution.
* Develops improvements of process, procedure, practice, and the documentation and implementation of such.
* Facilitates communication and cooperation within the NOC, and between the NOC and other groups.
* Interfaces with groups outside of the NOC, which includes teleconferences, travel for face-to-face meetings, etc.
* Manages NOC scheduling, payroll, and other HR related items.
* Works with the business area head to determine hardware, software, and budgetary requirements for the NOC.
* Sets goals for employees and help employees to achieve them.
* Responsible for ensuring that immediate teams participate and successfully completes all companywide mandates/training in a timely manner.
Qualifications (Knowledge/Skills/Abilities) Core Competencies
* Excellent written and verbal communication skills, including the ability to communicate with both internal and external parties
* Excellent planning, analytical, and troubleshooting skills
* Ability to make critical decisions in a fast-paced environment
* Ability to work and lead effectively during high pressure situations
* Ability to assess a situation and develop solutions to problems at hand and drive the implementation of those solutions
* Possesses a strong sense of self-direction
* Demonstrates a mutual acceptance and respect of all co-workers
* Familiarity with Service Provider networks and large scale IP networking
* Awareness of the technical, service, and business aspects of the Service Provider space
* Ability to travel as needed.
Education and Experience:
* 10 years of experience and excellence in network operations
* 5 years of experience in large scale IP
* 5 years of experience configuring and troubleshooting Cisco and Juniper routers
* 5 years of project management experience
* Bachelor's degree in computer science or equivalent experience preferred
Workplace type:
Remote Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from *************** email address. If you suspect any fraudulent activity, please contact us.
Auto-ApplyManager, WebApp & Integrations
Remote job
Company Background
Censys' mission is to be the one place to understand everything on the internet. Frustrated by the lack of trustworthy Internet intelligence, we set out to create the industry's most comprehensive, accurate, and up-to-date map of the Internet. Today, Censys delivers real-time Internet intelligence and actionable threat insights to global governments, over 50% of the Fortune 500, and leading threat intelligence providers worldwide.
Location:
This is a fully remote position within the United States or Canada.
Role Summary:
We're looking for a Senior Engineering Manager to join our team to manage the Engineering Team responsible for our Attack Surface Management platform. Our ASM platform is a growth product for Censys and it relies on us having a world-class architecture to provide customers the most real-time solution in the industry. Our ability to correctly map internet entities (hostnames, IP addresses, etc.) to the correct organization is the foundation of our ASM platform and will require someone who has both deep internet knowledge and experience to build highly scalable distributed system services. Furthermore, familiarity with AI/ML concepts and their practical applications is crucial for bringing innovative AI experiences into the platform. We're looking for a technical hands-on manager that can hit the ground running and work closely with peers and quickly be able to support the team you manage. Our engineers need a manager that will push them to self-organize, to grow technically, to grow professionally, and to be there to help them remove roadblocks.
What you will do:
Understand the mission of the business and how your team fits into the bigger picture.
Work with a cross functional team (dev, docs, UX, scrum master) to deliver high quality complete solutions to customers.
Set and maintain a high bar for hiring new talent.
Continually inspect our process and culture looking for areas to improve.
Take responsibility for the overall planning, execution, and success of complex technical projects, including everything from research to design through development and on-time delivery of product releases to customers.
Explore and identify opportunities to integrate AI/ML capabilities into the ASM platform for enhanced insights and automation.
Lead the team in developing and deploying AI-powered features, including potentially AI Agent experiences.
Collaborate with data scientists and machine learning engineers to develop, train, and deploy AI models.
Ensure the scalability and reliability of AI infrastructure within the ASM platform.
Be responsible for the quality of your team's work.
Regular Agile ceremonies with proper follow-up will lead to the best results for our customers and our own internal improvement. Be the steady hand showing that consistency and persistence wins the race.
This job is a good fit if you:
Find the most reward in managing, developing, and building a team of developers and finding balance between that and the administrative & strategic responsibilities of leadership.
Have expert code-writing skills in Golang.
Are passionate about helping our team members grow through feedback, coaching, and delegation (this is distributing responsibility, not just assigning work).
Understand that great cultures attract great people and you are willing to work relentlessly to help us continually improve our culture.
Understand that passion is contagious, as a leader, your passion for our mission will inspire those around you to bring their best daily.
Have an interest in leveraging AI/ML techniques to drive product insights and enhance the user experience.
Are keen to explore and implement AI Agent technologies within the ASM platform.
This job is not good fit if you:
Think management sits between engineering and the business.
Think engineering's job is done after the code is written.
Think Product needs to have a long detailed PRD which can be handed over to engineering and worked on for an extended period.
Are more motivated by technology than understanding customer problems.
Aren't able to get in the trenches with your team and develop code in Go.
What you will bring:
BS, preferably in the field of CS
3+ years experience in leading a team of software developers
5+ years experience in software engineering, specifically with Golang
Experience leading software engineering teams with a history of delivering high quality SaaS applications.
Familiarity with AI/ML concepts and their practical applications in software development.
Experience or interest in working with AI Agent technologies.
Understanding of data pipelines and feature engineering for AI/ML models.
Excellent communication skills, both oral and written, and you can communicate about both strategic and technical issues to cross-functional audiences.
History of scaling team productivity through delegation.
You are a force multiplier to your team by providing them with effective professional development plans.
Full understanding of the SDLC and how to hold teammates accountable for delivering quality customer experiences.
For candidates located in high cost of living locations (San Francisco, Seattle, or NYC), the total compensation range for this position is $205,000 - $235,000 + equity.
For candidates located in other US locations, the total compensation range for this position is $168,000 - $200,000 + equity.
The expected salary range for this role is based on the candidate's geographic location as well as job-specific skills, knowledge, and experience. This role is also eligible for the company annual bonus plan and equity. In addition to our great compensation package, our benefits are effective on day one and include but are not limited to 401k match, health, vision, dental, and more! Please see our careers page for more details.
Our headquarters are in Ann Arbor, Michigan. For this role, we are open to remote employees across the continental US and Canada.
Note to external recruiters/agencies: We are not currently engaging with third-party agencies for this role and will not accept unsolicited outreach. We kindly ask that you do not submit resumes or candidate profiles to our team.
California Privacy Rights Notice
Pursuant to the California Consumer Privacy Act (CCPA), we are providing you with notice that we collect personal information from job applicants for business purposes, including evaluating your candidacy for employment, conducting interviews, and, if applicable, completing the hiring process. The categories of information we may collect include identifiers (such as name and contact information), professional or employment-related information (such as work history, education, and references), and other information you provide in your application. We do not sell or share your personal information. For more information on how we use and protect your personal information, and your rights under the CCPA, please refer to our Privacy Policy.
Auto-ApplyTerritory Integration Manager
Remote job
Job DescriptionUnlock a New Career Path with Talent Find Professional
Talent Find Professional is searching for driven, motivated individuals who want more control over their time, income, and future. If you've ever felt stuck working on someone else's schedule, constantly asking permission for time off, or sacrificing family moments because a job demanded it-this may be the turning point you've been looking for.
Many people feel overworked and undervalued. We believe hardworking individuals deserve an opportunity to build something meaningful for themselves and their families. Our team provides step-by-step guidance, simple systems, and mentorship designed to help you build confidence, improve your earning potential, and eventually achieve long-term financial independence.
What You'll Be Doing
As an Independent Agent partnered with Talent Find Professional, you will use our proven, easy-to-follow system to:
Connect with individuals who have requested information
Schedule conversations and guide people through simple application processes
Present various protection options in a clear, straightforward way
Develop strong relationships with clients through consistent communication
Learn how to structure your time and create a balanced, self-managed schedule
We focus on helping agents grow through repetition, mentorship, and consistency-not complicated scripts or pushy tactics.
This is a fully remote position.
Compensation Structure
This is a 1099 independent contractor position. Compensation is commission-based and reflects your personal performance. Agents typically begin part-time and scale up as their consistency and results grow. There are three potential income streams within this model:
Active income earned from helping and protecting families
Backend passive income (residuals) generated from ongoing policy renewals
Agency overrides, available once you begin supporting and developing a team
Our structure rewards integrity, coachability, and consistent effort-not previous experience.
Several of our agents are making north of $250,000 after being with the company for 2 full years. This is absolutely dictated by work ethic and Skillset. This is in no way guaranteed and should be viewed as a growth opportunity.
Who Thrives Here
You do
not
need industry experience to succeed. Some of our most successful agents came from completely unrelated fields. What matters most is:
A strong work ethic and willingness to learn
Comfort speaking with people by phone or video
A desire to help others find clarity and protection
Goal-oriented thinking and the ability to manage your own time
Openness to mentorship, training, and proven systems
If you can stay consistent, follow a simple process, and show up with professionalism, you can grow here.
Why People Choose Talent Find Professional
This opportunity attracts individuals who want:
A flexible schedule they control
Leadership that supports growth
A clear blueprint to follow
A role where effort directly impacts income
A chance to build something long-term for their family
A community of like-minded, hardworking professionals
Important Details
This opportunity is designed for independent, self-motivated individuals. As a 1099 contractor, you are responsible for your own schedule, equipment, and taxes. There is no base salary or traditional employee benefits. Position is fully remote.
Senior Enterprise Applications Manager, Supply Chain
Remote job
Teamwork makes the stream work. Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
Reporting to the Senior Manager of Enterprise Applications, the Supply Chain Management (SCM) Enterprise Application Manager will play a crucial role in implementing, configuring, and managing Roku's supply chain technology platforms on an ongoing basis. We are seeking a seasoned professional with extensive expertise in supply chain systems and business process optimization. In this role, you will partner closely with cross-functional teams, including Operations, Logistics, Inventory Management, Order Administration, and Accounting, to drive operational excellence and ensure seamless integration across the supply chain ecosystem.
As a senior contributor, you will be entrusted with high-impact responsibilities, including ensuring that our platforms meet evolving business needs while upholding compliance, data integrity, and security standards. This is a unique opportunity to influence the scalability and efficiency of Roku's global supply chain in a fast-paced, high-growth environment, with a focus on maintaining data integrity and adhering to security standards.
What you'll be doing
Study current supply chain processes, identify inefficiencies, and recommend improvements to optimize operations.
Collaborate with stakeholders and Product Management to manage and prioritize user requests, document requirements, drive development, and ensure the successful delivery of projects aligned with timelines and budgets.
Architect, design, and deliver an integrated supply chain planning system by leveraging NetSuite.
Overcommunicate to ensure transparency with stakeholders on scope, status, and timing.
Identify areas for automating capabilities, scaling functionality for high-volume processing, and maximizing functional and technical capabilities to reduce manual processes.
Serve as subject matter expert for NetSuite, managing system configurations, upgrades, and integrations.
Serve primarily as Supply Chain go-to Applications Manager, responsible for the Scope, design, and delivery of technology releases and roadmap, and identify opportunities to leverage new features and functionality to improve business processes.
Lead integration with third-party systems, Transport Management system, EDI partners, & Manufacturers,
Partner with security and compliance teams to ensure the platform meets compliance, security, and audit requirements.
We're excited if you have
A seasoned Supply Chain expert with a minimum of 7 years of experience working with ERP systems and high-volume order and fulfillment processing.
Experience with the entire supply chain process, including procurement, order management, inventory management, warehousing, logistics, demand planning, and distribution.
Strong bias for action with the ability to organize, communicate status, and timelines. We operate in a highly competitive market, and speed to deliver is essential. You should thrive in a fast-paced environment and be capable of anticipating and meeting ever-increasing business demands.
An effective communicator with the ability to educate at all levels of the organization to ensure alignment on strategy and priorities.
Successfully developed or implemented at least one AI-based automation, preferably in a supply chain context (e.g., automated demand forecasting, invoice processing using OCR/ML, exception handling, supplier risk scoring, or predictive maintenance).
Ability to identify automation opportunities and partner with technical teams to design, test, and deploy AI-driven solutions.
Education: Bachelor's degree in Business, Supply Chain Management, Industrial Engineering, Computer Science, or a related field
You are execution-focused and would develop a reputation for consistently delivering projects on time.
AI literacy and curiosity. You have either 1) tried Gen AI in your previous work or outside of work, or 2) are curious about Gen AI and have explored it.
#LI-SR2Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to **************************.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit ************************************
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Auto-ApplyClinical Applications and Epic Environment Manager
Remote job
This role is responsible for the oversight of Epic environment planning and change control, management of third-party clinical applications, and the coordination of Epic system updates and maintenance. The position bridges technical and application teams, ensuring operational efficiency, Epic environment stability, and alignment with ITIL-based service management processes. It also manages integration solutions including HL7 interfaces and secure managed file transfers that support workflows and data exchange.
Responsibilities
Facilitates solution identification and selection with business stakeholders.
Develops professional relationships with external clients and internal team members.
Actively participates in department leadership, project status, internal team meetings, and staff one-on-ones.
Acts as a technical escalation point for staff, business/workflow escalation point for customers, and assists with the resolution of challenging or complex problems.
Acts as a coach and positive role model for staff by establishing & maintaining a safe work environment that fosters IT best practices and embodies Montage values.
Appropriately monitors and addresses performance issues, applying corrective or disciplinary action when needed.
Effectively manages staff in compliance with established policies, procedures and legal guidelines.
Works closely with senior management and Health Information Technology staff to determine strategy and priorities and to ensure the team is meeting business needs.
Ensures that the team delivers required IT solutions based on priorities and communicates progress effectively to all stakeholders.
Leads or participates in workgroups, committees, & projects. Involves all disciplines and necessary stakeholders in problem solving and optimization.
Evaluates factors related to safety, effectiveness, cost, and social impact when developing and implementing information-handling technologies.
Promotes the understanding and effective use of information technology across the entire organization.
Oversee Epic environment planning, build migrations, upgrades, and refresh activities.
Oversee Epic-related change control processes and ensure compliance with ITIL practices.
Oversee the support and management for Data Courier and data migration functions.
Track and document environment versions, patches, and maintenance schedules.
Act as a liaison between application teams, Epic Hosting, and infrastructure teams.
Ensure Epic systems monitoring and escalation protocols are followed.
Oversee the administration of Epic tools used for system support and maintenance: Sherlock and Nova.
Support testing and coordination of downtime/recovery processes for Epic environments.
Participate in Epic Release Authorization processes and Epic upgrade committees.
Collaborate with the ITIL process support team to promote service improvement practices across HIT.
Manage HL7 interface architecture and integration tools (e.g., Epic Bridges and FHIR connections), ensuring stable and secure data exchange between systems.
Oversee managed file transfers, including scheduling, security protocols, and troubleshooting across internal and external clinical systems.
Ensure interface solutions comply with data governance, HIPAA, and other regulatory requirements.
Coordinate with vendors and internal teams to support interface (HL7 and FHIR) enhancements, monitoring, and issue resolution.
Coordinate and lead Epic maintenance window planning and upgrade/update readiness.
Experience & Competencies
5 years of experience in healthcare IT environment with Epic infrastructure and application coordination.
Familiarity with HL7 standards and other healthcare integration tools (e.g., FHIR).
Knowledge of managed file transfer (MFT) protocols and best practices.
Familiarity with ITIL service management (Change, Configuration, Incident, Problem Management).
Ability to coordinate multi-disciplinary teams and complex change initiatives.
Strong leadership, organizational, and communication skills.
Detail-oriented, with experience in policy enforcement and documentation standards.
Education & Certification
• Bachelor's degree is required; Master's degree preferred.
• Epic certifications: Bridges and or Data courier preferred.
Equal Opportunity Employer
Salary Range (based on years of applicable experience)
$139,880 to $187,075
#LI-RL1
Assigned Work Hours:
Full time (Exempt) day shift
Hybrid (Onsite & Remote) This role requires working onsite in the office 3 days per week, on Tuesday, Wednesday, and Thursday with the remaining days remote. Must reside in California and be within commuting distance to work location.
Position Type:
Regular
Pay Range (based on years of applicable experience):
$67.25
to
$89.94
Auto-ApplyManager, EHR Applications (Epic Revenue Cycles & Billing)
Remote job
Position Title:Manager, EHR Applications (Epic Revenue Cycles & Billing) Department:IT Care Delivery ApplicationsJob Description:
General Description: Manages a specific OU Health applications team and the commensurate applications/technologies that are used across the organization. This position is directly responsible for working with organizational team members and leaders on the coordination, evaluation, selection, implementation and support of application technologies. The Manager is responsible for managing the team members that support these activities.
The Revenue Cycle Application Manager - Enterprise Billing, directly manages the implementation, optimization, and support of enterprise billing (hospital and professional/clinic) applications, including, but not limited to, coding and reimbursement, claims and remittance, patient service and engagement, and specialty charging/billing. The manager provides an additional level of coordination and communication, overseeing implementation for many applications. The manager ensures that system functionality is designed and delivered to support business processes and information needs.
NOTE: This position may only be performed remotely from Arkansas, Kansas, Missouri, Oklahoma, and Texas.
Please only apply if you live and work full-time in one of the USA states listed above, or plan to relocate to one of these states before starting your employment with OU Health.
State locations and specifics are subject to change as our hiring requirements shift.
Essential Responsibilities:
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
During implementation, maintains the scope, schedule, and quality of the project in their specific application area
Works closely with the project director and other project managers to coordinate activities
Sets clear expectations for team members, including defining what they should do at each phase of the project
Advises and coaches team members by providing guidance on project issues, key success factors, and lessons learned
Manages the project from an organizational perspective while attending to detailed tasks
Guides workflow design, builds and tests the system, and analyzes other technical issues associated with the implementation
Works with vendor, leadership, and end-users to ensure the system meets the organization's business needs in regards to deliverables and timeline
Holds weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones
General Responsibilities:
Capacity to manage multiple competing objectives and to clearly communicate results
Strong organizational and coordination skills, ability to sequence activities logically
Familiarity with reporting and database terminology
Ability to develop and adhere to time schedules in order to meet project deadlines
Interpersonal skills to function well in administrative, management, and patient care environments
Ability to work effectively with staff that have a wide range of seniority
Minimum Qualifications
Education: Bachelor's Degree in applicable field required.
Experience: 3 to 5 years of progressive leadership experience required. Experience in managing healthcare applications projects required.
License(s)/Certification(s)/Registration(s) Required: Analytics, database, PMP, and/or EHR certification preferred.
Knowledge, Skills and Abilities:
Excellent analytical, organization, and oral communication skills. Ability to work independently and within teams. Ability to solve complex problems and understand customer needs. Strong understanding of healthcare process and technology. Basic understanding of clinical workflows and terminology. Working knowledge of IT solutions and interfacing a plus. Must be able to drive to assigned sites to complete work. In addition, travel will be required.
Current OU Health Employees - Please click HERE to login.OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.
Auto-ApplySr GTM Applications Manager
Remote job
BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.
Our culture of flexibility, trust, and continual learning means you will be recognized for your growth and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.
The Role
The Sr GTM Applications Manager will lead the strategy, implementation, and optimization of Go-to-Market (GTM) systems and tools that support Sales, Marketing, and Customer Success. This role is responsible for ensuring seamless integration, adoption, and performance of key platforms, including Salesforce, Clari, Gong, 6Sense, Outreach, and ZoomInfo. The ideal candidate will be a strategic thinker with strong technical acumen and a passion for driving operational excellence across the GTM organization
What You'll Do
Strategic Leadership & Planning
Define and execute the GTM applications roadmap in alignment with business goals.
Partner with Sales, Marketing, and RevOps to identify system gaps and opportunities.
Lead vendor evaluations and manage relationships with SaaS providers.
Drives stakeholder satisfaction by delivering quality applications and support with controlled and planned change management
Drive adoption and strategic alignment of GTM tools by partnering with stakeholders to improve qualification, data accuracy, forecasting, and continuous improvement.
Provide technical guidance and consultation on applications and related services to other departments, which may include reviewing system documentation, feasibility, design, testing, and implementation
Systems Management & Optimization
Own the administration, configuration, and performance of GTM tools.
Ensure data integrity, system uptime, and scalability across platforms.
Manage integrations between Salesforce and other GTM tools.
Enablement & Adoption
Partner with the Enablement Team and help to develop training programs and documentation to drive tool adoption.
Monitor usage and productivity metrics to identify enablement opportunities.
Act as a change agent for new system rollouts and enhancements.
Cross-Functional Collaboration
Serve as a liaison between GTM teams and IT/Engineering.
Facilitate stakeholder alignment on system priorities and enhancements.
Support strategic initiatives such as territory planning, pipeline hygiene, compensation modeling, and customer segmentation.
Success Metrics
Tool Adoption Rate: % of GTM users actively using platforms like Clari, Gong, and Outreach.
Forecast Accuracy: Reduction in variance between forecasted and actual revenue.
System Uptime: SLA adherence for application availability and incident resolution.
Data Integrity: % of complete, accurate, and timely data across GTM systems.
Time-to-Value: Average time from tool implementation to measurable business impact.
Rep Productivity: Increase in selling time vs. admin time (tracked via Gong/Outreach).
Stakeholder Satisfaction: Quarterly feedback score from GTM stakeholders.
What You'll Bring
Education & Experience
Bachelor's degree in Business, Information Systems, or a related field; advanced degree preferred.
7+ years of experience in GTM systems, Sales Operations, or related roles supporting Sales, Marketing, or Customer Success.
Technical Expertise
Deep proficiency with GTM tools such as Salesforce, Clari, Gong, 6Sense, Outreach, and ZoomInfo.
Strong understanding of system integrations, data architecture, and SaaS application management.
Project & Stakeholder Management
Proven ability to lead cross-functional projects from concept to execution.
Skilled in vendor management, change management, and stakeholder engagement.
Communication & Collaboration
Excellent verbal and written communication skills, with the ability to translate technical concepts for non-technical audiences.
Experience working across departments, aligning priorities, and driving adoption.
Personal Attributes
Self-motivated and proactive, with a strong sense of ownership and accountability.
Adaptable to changing priorities and capable of managing multiple initiatives simultaneously.
Data-driven mindset with a bias for action and continuous improvement.
Resilient and resourceful, with a collaborative spirit, effective listening skills, and a sense of humor.
Certifications
Certifications in Salesforce, PMP, or GTM platforms are a plus.
Better Together
Diversity. Inclusion. They're more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.
We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.
About Us
BeyondTrust is the global identity security leader protecting Paths to Privilegeâ„¢. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.
BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.
Learn more at ********************
#LI-JB1
Auto-ApplyEnterprise Applications Manager
Remote job
An employer in the insurance industry is looking for an Enterprise Applications Manager to join the fully remote team. This person will lead the strategy, implementation, and support of enterprise and smaller business applications across the organization. This role is responsible for building and managing a high-performing team from the ground up, defining SLAs and KPIs, and ensuring seamless application support and governance. The ideal candidate is a strong leader with a technical background who can bridge the gap between business needs and IT, acting as an escalation point for complex issues while fostering collaboration between support teams, developers, and product owners. This individual will oversee configuration, development, and integration of applications such as DocuSign, ServiceNow, Kofax Tungsten, Asana, SharePoint, and other SaaS platforms, ensuring they align with business goals. In addition to managing day-to-day operations, the Enterprise Applications Manager will drive process improvements, implement best practices, and maintain strong vendor and stakeholder relationships. This position requires someone who has built and scaled teams before, understands how to prioritize resources, and can communicate effectively in IT language while maintaining a customer-centric approach. The role involves managing application rollouts, upgrades, troubleshooting, and governance, as well as providing project management support for multiple initiatives. The successful candidate will combine leadership skills with hands-on technical expertise to ensure enterprise applications deliver maximum value to the business.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- 10+ years of relevant experience in enterprise application support.
- Proven experience building and leading teams from scratch, including hiring and resource planning.
- Strong technical background; ability to understand and communicate with developers and product owners.
- Hands-on experience with ServiceNow and other enterprise applications.
- Familiarity with DocuSign, Asana, Cofax Tungsten, SharePoint, and SaaS platforms.
- Ability to define and implement SLAs, KPIs, and governance processes.
- Skilled in application support, configuration, and development.
- Experience acting as an escalation point for tickets, bridging support and development teams.
- Strong project management skills and ability to manage multiple priorities.
Excellent communication and leadership skills; able to talk IT language and business language. Insurance industry experience
Familiarity with the SDLC
Integrated Care Manager (RN)
Remote job
Requirements
QUALIFICATIONS AND REQUIREMENTS:
JOB REQUIREMENTS:
Required Skills:
Registered Nurse (RN) with 3 years of direct clinical care to the consumer in a clinical setting.
Current, valid, unrestricted license
3 years of managed care experience or other commensurate experience
Demonstrates strong clinical knowledge, ability to perform clinical assessments, ability to use critical thinking skills and has the capacity for continued learning.
Knowledge of plan benefit designs.
Demonstrated ability to perform case management & disease management activities.
Ability to demonstrate knowledge of and apply those to the job function and responsibilities.
Problem-solving skills: the ability to systematically analyze problems, draw relevant conclusions, and devise appropriate courses of action.
Verbal and written communication skills, including listening, discussing, and documenting medical needs with members, providers, internal staff/management, external vendors, and community resources.
PC proficiency to include Outlook, Word, Excel, database experience, and web-based applications.
Personal management skills - Plan and manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments. Teamwork - ability to work well with one or more groups.
Interpersonal effectiveness - Relate to co-workers and build relationships with others in the organization.
Preferred Skills:
CM or DM experience with a Managed Care Organization (MCO)
Patient education experience.
Bilingual - English and Spanish
Certification in Case Management or a nationally recognized health care certification.
Zing Health offers the following benefits:
A competitive salary based on the market
Medical, Dental, and Vision
Employer-Paid Life Insurance
401(K) match up to 4%
Paid-Time-Off
Several supplemental benefits are available, including, but not limited to, Spouse Insurance, Pet Insurance, Critical Illness coverage, ID Protection, etc.
Salary Description $82,000.00-$92,000.00 annually based on experience
Integrated Partnerships Manager - Remote
Remote job
Join the People Helping People
Velera is the nation's premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners' success through innovative financial technology solutions and inspired service.
The Opportunity
We are seeking a talented Integrated Partnerships Manager to drive Velera initiatives through relations with third party partnerships..
Major responsibilities center around the oversight of efforts needed to deepen integrations among our client's third-party providers within digital, core account processing, and other channels.
The Integrated Partnerships Manager will work with professionals from external third-party providers, internal product and technical experts, as well as directly with clients. This individual will also provide tactical support to our product, sales, and marketing teams.
In addition to advancing our integration strategy, this individual also manages the onboarding administrative efforts associated with new partnership integration.
Day in the Life:
Manage and deepen relationships with our client's third-party providers that are of strategic importance within the digital, core account processing, and banking technology space.
Provide oversight and tracking of third-party partner efforts to deepen integration.
Meet regularly with technology providers expanding their integration to identifying and remove obstacles preventing success, and assure commitments to target dates are adhered to.
Function as a liaison between third-party partner developers and internal teams.
Build strong relationships and collaborate on integration opportunities with our external technology partners.
Create and maintain an inventory of integration capabilities and gaps (whitespace).
Work within internal Client-Task-Force groups to identify, document, and eliminate integration gaps (whitespace) unique to a specific provider's offering.
Mange our developer portal onboarding administrative efforts.
Maintain an understanding of the competitive landscape within banking integration.
Provide accurate reporting to internal management on integration endeavors within our third-party partnerships.
Provide tactical support to our product, sales, and marketing teams.
In addition to advancing our integration strategy, this individual will also manage the onboarding administrative efforts associated with new partnership integration.
Qualifications:
Bachelor's degree in Business, Marketing, Technology, or related field or equivalent combination of education and experience required.
Five (5) years of experience within a product management, client relationship management or related role required. Experience presenting to large and small audiences as well as proved track record project management preferred.
Proven track record and experience in presentation skills to both a large and small groups.
Proven track record of bringing successful projects to market on time.
Experience at building and fostering partner relationships across different organizations preferred.
Experience working with or knowledge of different integration types such as APIs, SDKs, Files, SSOs - preferred.
Experience using Salesforce - preferred.
About Velera
At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners. Learn more about our commitment to Diversity, Equity, and Inclusion HERE!
Pay Equity
$95,800.00 - $124,500.00
Actual Pay will be adjusted based on experience and other job-related factors permitted by law.
Great Work/Life Benefits!
Competitive wages
Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care
Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)
Tuition Reimbursement
Wellness program
Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions
Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following
"EEO is the Law" Poster
.
Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.
Velera is an E-Verify Employer. Review the E-Verify Poster
here
. For information regarding your Right To Work, please click
here
.
This role is currently not eligible for sponsorship.
As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at
*********************
for assistance.
Auto-ApplyManager Payment Integrity - Remote
Remote job
Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.
Position Summary
The Manager of Payment Integrity is responsible for developing, implementing, and managing programs and processes to ensure accurate and appropriate claim payments. This role focuses on preventing overpayments, identifying incorrect claims, and leading recovery efforts while improving system controls and operational efficiency. The manager partners closely with internal teams and external PI vendors to optimize payment integrity outcomes, compliance, regulatory impact, and cost savings.
Job Description
Employees are expected to work consistently to demonstrate the mission, vision, and core values of the organization.
Develop and oversee the organization's payment integrity program aligns with industry standards, best practices, PI vendors to augment internal expertise and activities.
Lead pre-payment and post-payment audits to identify overpayments, duplicate claims, and inappropriate billing and coding to ensure recovery efforts are processed timely and accurately.
Utilize data analytics and reporting tools to identify trends, root causes, and process improvement opportunities related to claim inaccuracies.
Partner with Claims, Provider Relations, Finance, Compliance, and IT teams to improve claims processes, enhance automation, and ensure accuracy.
Manage relationships with external payment integrity vendors, including contract management, performance monitoring, and validation/reconciliation of results.
Ensure all payment integrity activities comply with Medicare and Tricare regulations, payer contracts, and internal policies.
Identify and implement best practices and system enhancements that improve the efficiency, accuracy, and integrity of payment integrity operations.
Prepare and present regular reports on all Payment Integrity initiatives/programs (internal and external) outcomes, savings, and performance metrics to senior leadership.
Establishes, monitors, and continuously improves processes and supporting policies and ensure PI team complies with all internal policies/procedures.
Qualifications:
Bachelor's degree In Finance, Business Administration, Healthcare Management or related field required
Professional certification (CPC, COC) required
5 years management and/or leadership experience, with a focus on Payment Integrity, claims operations, healthcare auditing, or related roles.
Experience managing industry standard PI vendor partnerships and contract performance
Knowledge, Skills, Abilities:
Knowledge of claims policies and procedures, including industry standards from Medicaid, CMS, and CCI Edits
Understanding of or experience with fraud, waste, and abuse investigatory techniques and strategies
Solid understanding of standard claims processing systems, operations, and claims data analysis
Knowledge of HIPAA privacy regulation and rules necessary
Knowledge of CMS reimbursement methodology
Highly developed quantitative and qualitative analytical skills
Strong interpersonal skills, including professional communication, relationship building, and effective written and verbal communication
Proficiency with Microsoft Office Suite applications
Advanced skills in medical terminology, CPT/ICD-9/10 coding is preferred
Ability to articulate goals, plan and implement processes, and meet deadlines
This position is not eligible for immigration sponsorship.
We are an equal opportunity/affirmative action employer.
Do you have a question about careers at Martin's Point Health Care? Contact us at: *****************************
Auto-ApplyData Integration Manager
Remote job
Acute Care TechnologyAt ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won't just have a job. You'll have a career-and a purpose.
Join our team. It's a great time to be a part of ZOLL!
Job Summary
The Data Integration Manager serves as the technical front line for ZOLL's partners and customers. This role combines deep technical expertise with strong organizational and communication skills, ensuring that clients integrating ZOLL data receive exceptional guidance, troubleshooting support, and long-term value. The position acts as a trusted advisor for partner integration projects, supporting both day-to-day technical needs and broader strategic initiatives.
Essential Functions
* Technical Integration & Onboarding
* *Serve as the primary point of contact during customer setup and go-live.
* *Guide customers through SDK setup, configuration, and integration.
* *Collaborate with engineering and product teams to maintain the knowledge base.
* *Deliver training and documentation to partner technical teams.
* *Capture partner feedback to improve onboarding and support processes.
* Partner Relationship Management
* *Act as a technical advisor for partner integrations.
* *Build strong relationships with technical and business stakeholders.
* *Maintain key partner accounts and evaluate their support needs.
* *Drive partner satisfaction and successful adoption of integration tools.
* Customer Support & Troubleshooting
* *Provide frontline partner support, triage, and resolution.
* *Diagnose and replicate integration and performance issues.
* *Escalate and track complex issues with engineering/product teams.
* *Report on support metrics, including response times and ticket resolution.
* *Recommend and implement tools to improve partner support.
* Bug Reporting & Collaboration
* *Capture, validate, and escalate customer-reported bugs.
* *Collaborate with product and engineering to ensure timely resolution.
* *Own communication with partners regarding bugs and issue status.
* *Customer Enablement & Partner Success
* *Conduct training and workshops for SDK capabilities.
* *Provide tailored documentation and technical guidance.
* *Advise on SDK use aligned with partner operational goals.
* *Understand partner market segments and report sentiment trends.
* Cross-Functional Collaboration
* *Relay product feedback and participate in roadmap discussions.
* *Partner with Sales, Technical Support, and Product Teams.
* *Represent the technical voice of the partner in internal planning.
Required/Preferred Education and Experience
* Bachelor's degree in Computer Science, Engineering, or a related field. required
* 5+ years of experience in technical support, integration, or customer success roles. required
Knowledge, Skills and Abilities
* Background in software development and system integration.
* Proficient in debugging and resolving complex technical issues.
* Excellent communication skills for technical and non-technical audiences.
* Proven relationship-building with partners and customers.
* Experience with Jira and Salesforce.
* Experience with healthcare IT systems, EMS workflows, or medical device data.
Travel Requirements
* Ability to travel up to 30%.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
* Standing - Occasionally
* Walking - Occasionally
* Sitting - Constantly
* Talking - Occasionally
* Hearing - Occasionally
* Repetitive Motions - Frequently
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
The annual salary for this position is:
$105,000.00 to $110,000.00
This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at *********************
Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
Auto-ApplyData Integration Manager
Remote job
Acute Care TechnologyAt ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won't just have a job. You'll have a career-and a purpose.
Join our team. It's a great time to be a part of ZOLL!
Job Summary
The Data Integration Manager serves as the technical front line for ZOLL's partners and customers. This role combines deep technical expertise with strong organizational and communication skills, ensuring that clients integrating ZOLL data receive exceptional guidance, troubleshooting support, and long-term value. The position acts as a trusted advisor for partner integration projects, supporting both day-to-day technical needs and broader strategic initiatives.
Essential Functions
Technical Integration & Onboarding
*Serve as the primary point of contact during customer setup and go-live.
*Guide customers through SDK setup, configuration, and integration.
*Collaborate with engineering and product teams to maintain the knowledge base.
*Deliver training and documentation to partner technical teams.
*Capture partner feedback to improve onboarding and support processes.
Partner Relationship Management
*Act as a technical advisor for partner integrations.
*Build strong relationships with technical and business stakeholders.
*Maintain key partner accounts and evaluate their support needs.
*Drive partner satisfaction and successful adoption of integration tools.
Customer Support & Troubleshooting
*Provide frontline partner support, triage, and resolution.
*Diagnose and replicate integration and performance issues.
*Escalate and track complex issues with engineering/product teams.
*Report on support metrics, including response times and ticket resolution.
*Recommend and implement tools to improve partner support.
Bug Reporting & Collaboration
*Capture, validate, and escalate customer-reported bugs.
*Collaborate with product and engineering to ensure timely resolution.
*Own communication with partners regarding bugs and issue status.
*Customer Enablement & Partner Success
*Conduct training and workshops for SDK capabilities.
*Provide tailored documentation and technical guidance.
*Advise on SDK use aligned with partner operational goals.
*Understand partner market segments and report sentiment trends.
Cross-Functional Collaboration
*Relay product feedback and participate in roadmap discussions.
*Partner with Sales, Technical Support, and Product Teams.
*Represent the technical voice of the partner in internal planning.
Required/Preferred Education and Experience
Bachelor's degree in Computer Science, Engineering, or a related field. required
5+ years of experience in technical support, integration, or customer success roles. required
Knowledge, Skills and Abilities
Background in software development and system integration.
Proficient in debugging and resolving complex technical issues.
Excellent communication skills for technical and non-technical audiences.
Proven relationship-building with partners and customers.
Experience with Jira and Salesforce.
Experience with healthcare IT systems, EMS workflows, or medical device data.
Travel Requirements
Ability to travel up to 30%.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Standing - Occasionally
Walking - Occasionally
Sitting - Constantly
Talking - Occasionally
Hearing - Occasionally
Repetitive Motions - Frequently
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
The annual salary for this position is:
$105,000.00 to $110,000.00
This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at *********************
Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
Auto-ApplyEPIC Billing and Claims Application Manager (Remote)
Remote job
The EPIC Billing and Claims Application Manager is a professional specializing in the configuration, implementation, and support of the EPIC electronic health record (EHR) system, specifically within the billing and claims processing areas. Responsible for managing the day to day activities of Billing Trainer and the assigned Billing and Claims Analyst team and coordinating activities with multiple IT teams to develop, maintain, support, and enhance applications. Support revenue cycle functions by partnering with business owners across the revenue cycle to identify and evaluate processes deficiencies and work towards resolving them. Produces reporting as well as providing analytic analysis of the data to Director of Revenue Cycle and other stakeholders in the organization.
This position is a remote opportunity, working Monday-Friday from 8:00am to 5:00pm.
Compensation: $104,334.80 - $114,768.28 Annual Salary, depending upon experience at offer stage.
Golden Valley Health Centers offers excellent benefits including Medical: (0 Deductible / $2,000 Individual; $4,000 Family Out-of-Pocket Max), excellent PPO coverages; Dental; Vision; 403(b) with match, FSA plans, gym discounts, and so much more!
Essential Duties and Responsibilities
Responsible for recruiting, training, supervising and completing performance evaluations for assigned team.
Management oversight for projects and efforts including prioritization, resource utilization, timeline development and task completion.
Maintain knowledge of assigned Epic and other professional billing and claims configuration management and act as subject matter expert on application(s) functionality.
Assist and Understand system build changes in other Epic Application areas including but not limited to, Prelude, Cadence, MyChart, Interfaces, and EpicCare Ambulatory.
Collaborate regularly with other applications to provide support where needed.
Manage professional billing and claims request. Prioritize, track and resolve end-user support requests with a sense of urgency, problem solve escalated tasks.
Manage the planning, design, development, build and/or configuration of applications and Epic's Resolute Professional Billing applications, which include Resolute Professional Billing, Charge Router, General Ledger and other related Epic and third party applications.
Review the status of projects and issues on ongoing basis with organization leadership; ensure project timelines are adhered to and implement plans of action as necessary.
Work with end users to ensure that systems are used effectively and provide direction to improve efficiency.
Train and implement workflows across Billing Department and front end areas for best system utilization to resolve claim and charge review errors.
Analyze user requirements, develop and implement systems.
Testing - Take responsibility for the integrity of billing application testing activities for assigned team to ensure quality standards are met.
Monitor billing application modification requests and ensure best practices are being utilized.
Coordinate activities of team and act as a source for direction, training and guidance.
Support staff in their accurate determination and resolution of problems that affect users.
Partner with billing management, operations and other stakeholders across the organization to identify and address operational issues related to Revenue Cycle performance.
Conduct revenue cycle analysis and provides trends to billing and operations management to identify improvement opportunities, enhancement or system automation.
In conjunction with billing management, coordinates Revenue Cycle system enhancements, and upgrades with IT, Operations, and other departments as needed.
Conduct research and interpret regulations, and other requirements to determine charging and billing alternatives and compliance issues in conjunction with operational and billing management.
Oversee updates, including but not limited to charge master, sliding fee, contracts, billing edits as new and updated regulatory and contractual requirements are identified.
Run, review, interpret, analyze, and validate Revenue Cycle reports. Ensure the integrity of data provided to all areas of the revenue cycle and other areas of the organization is necessary for good decision making.
Creation and Analyzation of month-end reporting to the billing and finance teams.
Additional duties and responsibilities as assigned.
Min. Qualifications
Knowledge of 3rd party and governmental billing requirements/regulations.
Knowledge of healthcare reimbursement and billing procedures, HCPCS, CPT and ICD-10 coding, and medical terminology.
Excellent analytical, research, communication and organizational skills as well as attention to detail.
Ability to analyze and interpret large amounts of data efficiently and effectively.
Understanding of the Revenue Cycle in healthcare.
Possesses excellent interpersonal skills and can effectively communicate with supervisors, team members and other departments.
Ability to work efficiently and effectively with tight deadlines, interruptions and high-work volume.
Working knowledge in operating a personal computer, and Microsoft Suite.
Physical Demands
Must be able to lift up to 20 pounds occasionally and push up to 50 pounds (on wheels) on rare occasions.
Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to clients and staff.
Must have vision with or without lenses that is adequate to read memos, a computer screen, personnel forms and clinical and administrative documents.
Work Environment
The physical environment requires the employee to work indoors, primarily in an office setting. The noise level inside is quiet to average. Use of general office equipment is required on a daily basis. Travel may be required at times.
Education/Experience Requirements
High school diploma or equivalent.
Bachelor's Degree in Healthcare Administration, Business, or related field, preferred.
Minimum of three (3) years of EPIC build experience preferably in an ambulatory setting , FQHC preferred
The following active EPIC certifications are required: Resolute Professional Billing Administration, Charge Router, Resolute Professional Billing Claims and Electronic Remittance Administration.
Epic Professional Revenue Cycle Operations Certificate due within three (3) months of hire.
EPIC certification must be continuously maintained.
Previous supervisory experience required
For remote work option previous work from home experience with management of a team required.