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Transition manager vs engagement manager

The differences between transition managers and engagement managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a transition manager and an engagement manager. Additionally, an engagement manager has an average salary of $112,413, which is higher than the $95,226 average annual salary of a transition manager.

The top three skills for a transition manager include customer service, project management and recordkeeping. The most important skills for an engagement manager are project management, analytics, and customer service.

Transition manager vs engagement manager overview

Transition ManagerEngagement Manager
Yearly salary$95,226$112,413
Hourly rate$45.78$54.04
Growth rate16%16%
Number of jobs29,681166,237
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 70%
Average age4747
Years of experience88

What does a transition manager do?

The primary role of a transition manager is to handle requests for change through collection and assessment. Transition managers take responsibility to plan and oversee the transfer of relevant information for solution support, acceptance, and operation. They develop transition plans such as application or infrastructure support models. It is their job to get a consultation from experts or executives on the effects of the changes and deny or approve requests. They also serve as the liaison between project managers and business owners.

What does an engagement manager do?

The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.

Transition manager vs engagement manager salary

Transition managers and engagement managers have different pay scales, as shown below.

Transition ManagerEngagement Manager
Average salary$95,226$112,413
Salary rangeBetween $67,000 And $133,000Between $84,000 And $150,000
Highest paying CitySan Jose, CANew York, NY
Highest paying stateOregonNew York
Best paying companyAccentureL.E.K. Consulting
Best paying industryRetailProfessional

Differences between transition manager and engagement manager education

There are a few differences between a transition manager and an engagement manager in terms of educational background:

Transition ManagerEngagement Manager
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 70%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Transition manager vs engagement manager demographics

Here are the differences between transition managers' and engagement managers' demographics:

Transition ManagerEngagement Manager
Average age4747
Gender ratioMale, 59.7% Female, 40.3%Male, 61.3% Female, 38.7%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2%Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between transition manager and engagement manager duties and responsibilities

Transition manager example responsibilities.

  • Lead sales pursuit teams for host and cloud manage services clients and RFP responses.
  • Lead team in developing and setting up a cost effective steady state PMO team.
  • Develop the support plan for managing the unmanned locations to meet SLA requirement for customer.
  • Key member of PMO team for managing stakeholder relationships between stakeholders, operations and third-party vendors.
  • Manage the delivery of services within contract minimums in accordance with the agreed to baseline for NMCI seat delivery.
  • Manage portfolio of applications supporting IBM's enterprise business information and customer data.
  • Show more

Engagement manager example responsibilities.

  • Lead implementation services team for ITSM SaaS solution through deployment of ServiceNow.
  • Create and manage project plan & schedule; monitor project status throughout the SDLC.
  • Manage customer interactions and relationship building with support staff, managers, and c-level executives.
  • Manage all the environments and play key role performance test SME for the entire program.
  • Lead the sale and implementation of leading edge technologies with a specialization in CRM and portal applications.
  • Lead efforts and implement compliance programs establishing compliance with GAAP; IFRS, FERC, and other regulatory reporting.
  • Show more

Transition manager vs engagement manager skills

Common transition manager skills
  • Customer Service, 13%
  • Project Management, 6%
  • Recordkeeping, 6%
  • Customer Satisfaction, 6%
  • Smooth Transition, 6%
  • Project Plan, 6%
Common engagement manager skills
  • Project Management, 9%
  • Analytics, 7%
  • Customer Service, 5%
  • Healthcare, 5%
  • Digital Transformation, 5%
  • Business Development, 5%

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