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The differences between transition managers and engagement managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a transition manager and an engagement manager. Additionally, an engagement manager has an average salary of $112,413, which is higher than the $95,226 average annual salary of a transition manager.
The top three skills for a transition manager include customer service, project management and recordkeeping. The most important skills for an engagement manager are project management, analytics, and customer service.
| Transition Manager | Engagement Manager | |
| Yearly salary | $95,226 | $112,413 |
| Hourly rate | $45.78 | $54.04 |
| Growth rate | 16% | 16% |
| Number of jobs | 29,681 | 166,237 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 70% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
The primary role of a transition manager is to handle requests for change through collection and assessment. Transition managers take responsibility to plan and oversee the transfer of relevant information for solution support, acceptance, and operation. They develop transition plans such as application or infrastructure support models. It is their job to get a consultation from experts or executives on the effects of the changes and deny or approve requests. They also serve as the liaison between project managers and business owners.
The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.
Transition managers and engagement managers have different pay scales, as shown below.
| Transition Manager | Engagement Manager | |
| Average salary | $95,226 | $112,413 |
| Salary range | Between $67,000 And $133,000 | Between $84,000 And $150,000 |
| Highest paying City | San Jose, CA | New York, NY |
| Highest paying state | Oregon | New York |
| Best paying company | Accenture | L.E.K. Consulting |
| Best paying industry | Retail | Professional |
There are a few differences between a transition manager and an engagement manager in terms of educational background:
| Transition Manager | Engagement Manager | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 70% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between transition managers' and engagement managers' demographics:
| Transition Manager | Engagement Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 59.7% Female, 40.3% | Male, 61.3% Female, 38.7% |
| Race ratio | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2% | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |