Virtual assistant jobs in Charleston, SC - 170 jobs

Cooper River Post Acute is a magnificent 176 bed skilled nursing facility located in the heart of Mount Pleasant, SC. Are you looking to make a difference in the lives of those we serve? At Cooper River, we value the relationships we have in our community, with our fellow colleagues, and also with residents and family members. Who We Are 💙 Our residents are at the heart of everything we do. Behind the scenes, our Business Office is a vital part of ensuring they and their families have peace of mind when it comes to billing, applications, and financial support. As our Assistant Business Office Manager, you'll play a key role in keeping things running smoothly - from Medicaid applications to resident accounts - while providing compassionate support to those we serve. What You'll Do ✨ Your role blends accuracy, compliance, and people-first service. A typical day may include: Resident Accounts & Billing 💳 Manage resident accounts with accuracy and transparency. Prepare monthly billing statements and assist with collections in a respectful, caring manner. Support residents and families with financial questions. Applications & Forms (Medicaid/Medicare/Insurance) 📝 Assist with 181 applications for Medicaid eligibility. Process and track 1718 forms to ensure compliance. Coordinate SOC (Start of Care) paperwork to support smooth admissions. Resident Funds Management (RFMS) 💰 Maintain resident trust accounts using RFMS with integrity. Post deposits, withdrawals, and prepare monthly trust statements. Ensure compliance with all state and federal guidelines. Remittances & Reconciliation 📑 Post and reconcile remits from Medicare, Medicaid, insurance, and private pay. Research variances and follow up on denied claims. Support monthly accounts receivable reconciliation. Compliance & Team Support 🤝 Keep financial documentation organized and audit-ready. Provide backup coverage for the Business Office Manager. Collaborate with admissions, nursing, and social services to ensure seamless care transitions. What We're Looking For 🔍 1-2 years of healthcare business office experience (skilled nursing/long-term care a plus) Familiarity with Medicaid/Medicare billing, including 181, 1718, and SOC forms. Experience with RFMS or other resident fund management systems. Strong organizational and problem-solving skills. Compassionate communication with residents, families, and staff. Why Join Us 🌟 Be part of a mission-driven team making a real difference in residents' lives. Gain valuable hands-on experience in healthcare finance and compliance. Work in a collaborative, supportive environment. Build a career where your skills support not just numbers, but people. ❤️ Receive and follow schedule/instructions from your supervisor and as outlined in our established policies and procedures. Assist in organizing, planning and directing the administrative activities in accordance with established policies and procedures. Maintain minutes of meetings. File as necessary. Serves as a key representative of the community and makes an active contribution towards community relations, public regard and overall awareness of the community Supports the Administrator, DON & Business Office Manager in administration tasks. Performs clerical, accounting functions such as cash receipts and ancillary data. May assist with HR and payroll duties. Develop and maintain a good working rapport with inter department personnel, as well as other departments within the facility. Assist in recording all incidents/accidents. File in accordance with established policies and procedures. Assist in administrative studies and projects as assigned or that may become necessary. Ensure that administrative personnel follow established ergonomics policies and procedures governing lifting techniques, repetitive tasks, and the use of safety equipment and supplies to prevent work related injuries and illnesses. Ensure that an adequate supply of office supplies and equipment are on hand to meet the day to day operational needs of the facility. Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator. Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information. Supervisory Requirements This position has no supervisor responsibilities Qualification Education and/or Experience Must possess, as a minimum, a high school diploma or GED. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations To perform this job successfully, an individual must have knowledge in clerical functions and computer literacy. Proficiency in Excel is preferred Must be able to type a minimum of 40 words per minute and use a 10 key calculator. Must have knowledge of office machines and equipment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desk top or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand; walk and talk, read or hear. Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator. May be necessary to assist in the evacuation of residents during emergency situations. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.