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Virtual assistant vs business assistant

The differences between virtual assistants and business assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a virtual assistant and a business assistant. Additionally, a business assistant has an average salary of $42,247, which is higher than the $39,915 average annual salary of a virtual assistant.

The top three skills for a virtual assistant include data entry, customer service and email management. The most important skills for a business assistant are customer service, patients, and data entry.

Virtual assistant vs business assistant overview

Virtual AssistantBusiness Assistant
Yearly salary$39,915$42,247
Hourly rate$19.19$20.31
Growth rate-8%-8%
Number of jobs49,50898,348
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 58%
Average age5050
Years of experience22

What does a virtual assistant do?

Virtual Assistants are remote workers who work with clients that need assistance. They usually do administrative or clerical activities such as managing soft copies of a document, writing e-mail correspondences, managing calendars, scheduling appointments, and other activities. They manage the e-mail of their clients and respond to inquiries and other messages. They also manage phone calls by answering calls, taking messages, and dialing for their clients. Virtual Assistants may also be asked to handle travel-related tasks of their clients, such as creating itineraries, booking flights, and booking hotels.

What does a business assistant do?

A business assistant is responsible for supporting various office functions, performing administrative and clerical duties to ensure efficient and smooth business operations, and provide high-quality services to the customers and business partners. Business assistants handle data processing procedures, writing business transaction reports, and coordinating with suppliers and third-party vendors for any requests made by the company. They welcome visitors, verify their appointments, and direct them to the appropriate personnel or department for their business concerns. A business assistant also schedules a meeting, assist in accounting and human resources tasks, and support the executives on corporate decisions.

Virtual assistant vs business assistant salary

Virtual assistants and business assistants have different pay scales, as shown below.

Virtual AssistantBusiness Assistant
Average salary$39,915$42,247
Salary rangeBetween $29,000 And $54,000Between $29,000 And $60,000
Highest paying CityWashington, DCWashington, DC
Highest paying stateHawaiiOregon
Best paying companyIBMWhitney Museum of American Art
Best paying industryProfessionalProfessional

Differences between virtual assistant and business assistant education

There are a few differences between a virtual assistant and a business assistant in terms of educational background:

Virtual AssistantBusiness Assistant
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Virtual assistant vs business assistant demographics

Here are the differences between virtual assistants' and business assistants' demographics:

Virtual AssistantBusiness Assistant
Average age5050
Gender ratioMale, 12.4% Female, 87.6%Male, 28.1% Female, 71.9%
Race ratioBlack or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.5% American Indian and Alaska Native, 0.7%Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.8% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between virtual assistant and business assistant duties and responsibilities

Virtual assistant example responsibilities.

  • Organize and manage client's social media using Hootsuite.
  • Manage payments and receipts in QuickBooks, manage bank deposits.
  • Manage the LinkedIn account and network of a human resources professional.
  • Assist in managing client accounts via twitter, Facebook, and link in.
  • Manage emails, voice mail, Skype, chat, and twitter correspondence.
  • Manage social media pages as well as the business Facebook page and group page.
  • Show more

Business assistant example responsibilities.

  • Utilize Salesforce CRM to research, qualify, and organize potential leads.
  • Manage personnel administration including hiring, benefits, records management, payroll administration and performance reviews.
  • Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Used complex SQL queries for data analysis, create store procedures and Unix scripts.
  • Process accurate orders in a timely manner using POS create system for JASON OE.
  • Contact physician's office to receive code if missing, ICD-9 coding when necessary.
  • Show more

Virtual assistant vs business assistant skills

Common virtual assistant skills
  • Data Entry, 9%
  • Customer Service, 8%
  • Email Management, 8%
  • Booking, 7%
  • Website Maintenance, 6%
  • Zoom, 6%
Common business assistant skills
  • Customer Service, 18%
  • Patients, 12%
  • Data Entry, 9%
  • Excellent Organizational, 9%
  • PowerPoint, 6%
  • Financial Arrangements, 4%

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