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Virtual assistant vs office assistant

The differences between virtual assistants and office assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a virtual assistant and an office assistant. Additionally, a virtual assistant has an average salary of $39,915, which is higher than the $31,517 average annual salary of an office assistant.

The top three skills for a virtual assistant include data entry, customer service and email management. The most important skills for an office assistant are data entry, patients, and customer service.

Virtual assistant vs office assistant overview

Virtual AssistantOffice Assistant
Yearly salary$39,915$31,517
Hourly rate$19.19$15.15
Growth rate-8%-5%
Number of jobs49,508103,293
Job satisfaction-5
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 42%
Average age5047
Years of experience22

What does a virtual assistant do?

Virtual Assistants are remote workers who work with clients that need assistance. They usually do administrative or clerical activities such as managing soft copies of a document, writing e-mail correspondences, managing calendars, scheduling appointments, and other activities. They manage the e-mail of their clients and respond to inquiries and other messages. They also manage phone calls by answering calls, taking messages, and dialing for their clients. Virtual Assistants may also be asked to handle travel-related tasks of their clients, such as creating itineraries, booking flights, and booking hotels.

What does an office assistant do?

Office assistants perform various tasks to ensure that the business runs organized and efficient. An office assistant must possess excellent communication and multi-tasking skills to handle essential duties such as scheduling meetings, monitoring office supplies, storing documents and necessary paperwork, handling customer inquiries and appointments, coordinating in company events, and accomplishing other clerical tasks and administrative support. Office assistants are also required to communicate any observation that would possibly make an impact on the company's performance.

Virtual assistant vs office assistant salary

Virtual assistants and office assistants have different pay scales, as shown below.

Virtual AssistantOffice Assistant
Average salary$39,915$31,517
Salary rangeBetween $29,000 And $54,000Between $24,000 And $41,000
Highest paying CityWashington, DCWashington, DC
Highest paying stateHawaiiVermont
Best paying companyIBMAnalysis Group
Best paying industryProfessionalGovernment

Differences between virtual assistant and office assistant education

There are a few differences between a virtual assistant and an office assistant in terms of educational background:

Virtual AssistantOffice Assistant
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 42%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Virtual assistant vs office assistant demographics

Here are the differences between virtual assistants' and office assistants' demographics:

Virtual AssistantOffice Assistant
Average age5047
Gender ratioMale, 12.4% Female, 87.6%Male, 17.3% Female, 82.7%
Race ratioBlack or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.5% American Indian and Alaska Native, 0.7%Black or African American, 10.1% Unknown, 4.8% Hispanic or Latino, 21.0% Asian, 8.3% White, 54.6% American Indian and Alaska Native, 1.1%
LGBT Percentage6%6%

Differences between virtual assistant and office assistant duties and responsibilities

Virtual assistant example responsibilities.

  • Organize and manage client's social media using Hootsuite.
  • Manage payments and receipts in QuickBooks, manage bank deposits.
  • Manage the LinkedIn account and network of a human resources professional.
  • Assist in managing client accounts via twitter, Facebook, and link in.
  • Manage emails, voice mail, Skype, chat, and twitter correspondence.
  • Manage social media pages as well as the business Facebook page and group page.
  • Show more

Office assistant example responsibilities.

  • Manage filing, photocopying, collating, and faxing public and seal case documents.
  • Manage CI s SharePoint pages and serve as CI s subject matter expert on SharePoint working groups.
  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
  • Compile payroll records, detect and reconcile discrepancies, accurately report outcomes using QuickBooks.
  • Maintain office services by organizing office operations and procedures, preparing payroll, controlling correspondences, and designing filing systems.
  • File client paperwork upholding HIPAA standards.
  • Show more

Virtual assistant vs office assistant skills

Common virtual assistant skills
  • Data Entry, 9%
  • Customer Service, 8%
  • Email Management, 8%
  • Booking, 7%
  • Website Maintenance, 6%
  • Zoom, 6%
Common office assistant skills
  • Data Entry, 16%
  • Patients, 14%
  • Customer Service, 9%
  • Telephone Calls, 7%
  • Scheduling Appointments, 6%
  • Front Desk, 6%

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