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Volunteer patient representative vs patient care representative

The differences between volunteer patient representatives and patient care representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a volunteer patient representative and a patient care representative. Additionally, a volunteer patient representative has an average salary of $42,036, which is higher than the $33,709 average annual salary of a patient care representative.

The top three skills for a volunteer patient representative include patients, training sessions and emotional support. The most important skills for a patient care representative are patients, patient care, and home health.

Volunteer patient representative vs patient care representative overview

Volunteer Patient RepresentativePatient Care Representative
Yearly salary$42,036$33,709
Hourly rate$20.21$16.21
Growth rate-4%-4%
Number of jobs64,027133,317
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 39%
Average age4040
Years of experience44

Volunteer patient representative vs patient care representative salary

Volunteer patient representatives and patient care representatives have different pay scales, as shown below.

Volunteer Patient RepresentativePatient Care Representative
Average salary$42,036$33,709
Salary rangeBetween $34,000 And $51,000Between $27,000 And $41,000
Highest paying City-Boston, MA
Highest paying state-Alaska
Best paying company-Massachusetts General Hospital
Best paying industry-Technology

Differences between volunteer patient representative and patient care representative education

There are a few differences between a volunteer patient representative and a patient care representative in terms of educational background:

Volunteer Patient RepresentativePatient Care Representative
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 39%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Volunteer patient representative vs patient care representative demographics

Here are the differences between volunteer patient representatives' and patient care representatives' demographics:

Volunteer Patient RepresentativePatient Care Representative
Average age4040
Gender ratioMale, 60.3% Female, 39.7%Male, 17.1% Female, 82.9%
Race ratioBlack or African American, 10.0% Unknown, 5.6% Hispanic or Latino, 18.6% Asian, 6.8% White, 58.3% American Indian and Alaska Native, 0.7%Black or African American, 12.5% Unknown, 5.1% Hispanic or Latino, 20.3% Asian, 6.3% White, 55.2% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between volunteer patient representative and patient care representative duties and responsibilities

Volunteer patient representative example responsibilities.

  • Select by leading service coordinator to manage leadership training, and performance evaluations.
  • Create PowerPoint presentations and forms to support the committee s goals.
  • Present excellent music ministry and assist with setting up sound equipment.
  • Provide an effective urban ministry experience that transforms lives, influences churches and communities.
  • Preach the good word of god through tough climate, conditions and tough enviroment.
  • Collaborate with other missionaries and church leaders to establish goals and objectives for gospel education and church attendance.
    • Show more

Patient care representative example responsibilities.

  • Manage cash and co-payments accurately and discharge patients providing them with proper medical notes and information before exiting.
  • Verify insurance, Medicaid, Medicare, register patients, and code proper ICD-9 and CPT codes on encounters.
  • Utilize medical terminology, CPT, HCPC and ICD-9 and patient information into new authorizations.
  • Interview patients to gather information pertinent to their Medicaid application.
  • Screen, identify, and enter ICD-9 coding from treatment record forms.
  • Maintain patient confidentiality and follow HIPAA rules.
    • Show more

Volunteer patient representative vs patient care representative skills

Common volunteer patient representative skills
  • Patients, 49%
  • Training Sessions, 15%
  • Emotional Support, 14%
  • Spanish Language, 5%
  • Presentation, 3%
  • Patient Care, 3%
Common patient care representative skills
  • Patients, 25%
  • Patient Care, 13%
  • Home Health, 7%
  • Cash Management, 5%
  • Phone Calls, 4%
  • CPT, 3%

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Updated January 8, 2025

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