Volunteer patient representative vs patient liaison

The differences between volunteer patient representatives and patient liaisons can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a volunteer patient representative and a patient liaison. Additionally, a volunteer patient representative has an average salary of $42,036, which is higher than the $32,314 average annual salary of a patient liaison.

The top three skills for a volunteer patient representative include patients, training sessions and emotional support. The most important skills for a patient liaison are patients, customer service, and medical terminology.

Volunteer patient representative vs patient liaison overview

	Volunteer Patient Representative	Patient Liaison
Yearly salary	$42,036	$32,314
Hourly rate	$20.21	$15.54
Growth rate	-4%	-4%
Number of jobs	64,027	84,302
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 67%	Bachelor's Degree, 51%
Average age	40	40
Years of experience	4	4

Volunteer patient representative vs patient liaison salary

Volunteer patient representatives and patient liaisons have different pay scales, as shown below.

	Volunteer Patient Representative	Patient Liaison
Average salary	$42,036	$32,314
Salary range	Between $34,000 And $51,000	Between $24,000 And $42,000
Highest paying City	-	Boston, MA
Highest paying state	-	Massachusetts
Best paying company	-	Brigham and Women's Hospital
Best paying industry	-	Health Care

Differences between volunteer patient representative and patient liaison education

There are a few differences between a volunteer patient representative and a patient liaison in terms of educational background:

	Volunteer Patient Representative	Patient Liaison
Most common degree	Bachelor's Degree, 67%	Bachelor's Degree, 51%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Volunteer patient representative vs patient liaison demographics

Here are the differences between volunteer patient representatives' and patient liaisons' demographics:

	Volunteer Patient Representative	Patient Liaison
Average age	40	40
Gender ratio	Male, 60.3% Female, 39.7%	Male, 16.2% Female, 83.8%
Race ratio	Black or African American, 10.0% Unknown, 5.6% Hispanic or Latino, 18.6% Asian, 6.8% White, 58.3% American Indian and Alaska Native, 0.7%	Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 20.1% Asian, 6.9% White, 55.5% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between volunteer patient representative and patient liaison duties and responsibilities

Volunteer patient representative example responsibilities.

Select by leading service coordinator to manage leadership training, and performance evaluations.
Create PowerPoint presentations and forms to support the committee s goals.
Present excellent music ministry and assist with setting up sound equipment.
Provide an effective urban ministry experience that transforms lives, influences churches and communities.
Preach the good word of god through tough climate, conditions and tough enviroment.
Collaborate with other missionaries and church leaders to establish goals and objectives for gospel education and church attendance.

Patient liaison example responsibilities.

Provide support for emergencies by managing inappropriate behaviors, aggressive patients, CPR and persons in crisis.
Conduct all insurance verification and obtain authorization to treat sub-acute rehabilitation patients.
Attend Michigan state eligibility hearings, when necessary to assist and gain Medicaid disability benefits for patients.
Interview patients of hospital facility to obtain necessary documentation to secure Medicaid coverage as payment of inpatient hospital charges.
Set up payment plan, verify personal information per HIPAA guidelines.
Respect and maintain HIPPA and patient confidentiality and dignity of patients at all times.

Volunteer patient representative vs patient liaison skills

Common volunteer patient representative skills

Patients, 49%
Training Sessions, 15%
Emotional Support, 14%
Spanish Language, 5%
Presentation, 3%
Patient Care, 3%

Common patient liaison skills

Patients, 37%
Customer Service, 16%
Medical Terminology, 4%
Health System, 3%
HIPAA, 3%
Surgery, 2%

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Office and Administrative Industry
Volunteer Patient Representative
Volunteer Patient Representative vs Patient Liaison

Updated January 8, 2025

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