Volunteer patient representative vs patient service specialist

The differences between volunteer patient representatives and patient service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a volunteer patient representative and a patient service specialist. Additionally, a volunteer patient representative has an average salary of $42,036, which is higher than the $33,563 average annual salary of a patient service specialist.

The top three skills for a volunteer patient representative include patients, training sessions and emotional support. The most important skills for a patient service specialist are patients, patient service, and physical therapy.

Volunteer patient representative vs patient service specialist overview

	Volunteer Patient Representative	Patient Service Specialist
Yearly salary	$42,036	$33,563
Hourly rate	$20.21	$16.14
Growth rate	-4%	-4%
Number of jobs	64,027	105,915
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 67%	Bachelor's Degree, 36%
Average age	40	40
Years of experience	4	4

Volunteer patient representative vs patient service specialist salary

Volunteer patient representatives and patient service specialists have different pay scales, as shown below.

	Volunteer Patient Representative	Patient Service Specialist
Average salary	$42,036	$33,563
Salary range	Between $34,000 And $51,000	Between $27,000 And $40,000
Highest paying City	-	Springfield, MA
Highest paying state	-	Massachusetts
Best paying company	-	Virginia Eye Institute
Best paying industry	-	Health Care

Differences between volunteer patient representative and patient service specialist education

There are a few differences between a volunteer patient representative and a patient service specialist in terms of educational background:

	Volunteer Patient Representative	Patient Service Specialist
Most common degree	Bachelor's Degree, 67%	Bachelor's Degree, 36%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Volunteer patient representative vs patient service specialist demographics

Here are the differences between volunteer patient representatives' and patient service specialists' demographics:

	Volunteer Patient Representative	Patient Service Specialist
Average age	40	40
Gender ratio	Male, 60.3% Female, 39.7%	Male, 12.5% Female, 87.5%
Race ratio	Black or African American, 10.0% Unknown, 5.6% Hispanic or Latino, 18.6% Asian, 6.8% White, 58.3% American Indian and Alaska Native, 0.7%	Black or African American, 12.0% Unknown, 5.1% Hispanic or Latino, 21.9% Asian, 6.4% White, 54.0% American Indian and Alaska Native, 0.6%
LGBT Percentage	7%	7%

Differences between volunteer patient representative and patient service specialist duties and responsibilities

Volunteer patient representative example responsibilities.

Select by leading service coordinator to manage leadership training, and performance evaluations.
Create PowerPoint presentations and forms to support the committee s goals.
Present excellent music ministry and assist with setting up sound equipment.
Provide an effective urban ministry experience that transforms lives, influences churches and communities.
Preach the good word of god through tough climate, conditions and tough enviroment.
Collaborate with other missionaries and church leaders to establish goals and objectives for gospel education and church attendance.

Patient service specialist example responsibilities.

Benefit coverage eligibility or concerns for patients will be complete timely to achieve identify outcomes or solutions.
Greet patients and visitors with warmth, compassion, and demonstrate commitment to exceptional service.
Provide customer service to patients via registration, co-pay and co-insurance payment collection, appointment scheduling and telephone service
Obtain patient demographic, billing, insurance, and other necessary intake information for patients seeking rehabilitation services.
Screen, triage, register and verify a high volume of client eligibility and demographic data.
Direct callers to appropriate personnel, and initiate a triage slip for response by medical personnel.

Volunteer patient representative vs patient service specialist skills

Common volunteer patient representative skills

Patients, 49%
Training Sessions, 15%
Emotional Support, 14%
Spanish Language, 5%
Presentation, 3%
Patient Care, 3%

Common patient service specialist skills

Patients, 20%
Patient Service, 9%
Physical Therapy, 8%
Rehabilitation, 8%
Patient Appointments, 8%
Front Desk, 7%

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Office and Administrative Industry
Volunteer Patient Representative
Volunteer Patient Representative vs Patient Service Specialist

Updated January 8, 2025

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