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The differences between workforce managers and controls managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a workforce manager and a controls manager. Additionally, a controls manager has an average salary of $100,698, which is higher than the $83,983 average annual salary of a workforce manager.
The top three skills for a workforce manager include HR, powerpoint and process improvement. The most important skills for a controls manager are risk management, customer service, and oversight.
| Workforce Manager | Controls Manager | |
| Yearly salary | $83,983 | $100,698 |
| Hourly rate | $40.38 | $48.41 |
| Growth rate | 6% | 6% |
| Number of jobs | 172,594 | 293,881 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 63% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A workforce manager is responsible for monitoring and evaluating the productivity and efficiency of the operations staff and assessing if the team complies with the regulatory policies and standard procedures. Workforce managers also strategize techniques to provide the highest quality services for the clients and customers by increasing productivity level and operational solutions. They identify business opportunities by analyzing workforce theories that would generate more revenue resources and attract potential clients according to their needs and requirements.
The duties of a control manager depend on one's line of work or industry of employment. Typically, their responsibilities revolve around operating machines and equipment, devising strategies to optimize services, monitoring the progress of departments for smooth workflow operations, coordinating with the staff to determine daily goals, and conducting regular maintenance on machines to ensure productivity. A controls manager may also produce progress reports, answer inquiries, install and repair equipment, and address issues and problems, resolving them promptly to ensure a safe and efficient work environment for everyone.
Workforce managers and controls managers have different pay scales, as shown below.
| Workforce Manager | Controls Manager | |
| Average salary | $83,983 | $100,698 |
| Salary range | Between $54,000 And $129,000 | Between $71,000 And $141,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | Rhode Island |
| Best paying company | - | The Citadel |
| Best paying industry | - | Finance |
There are a few differences between a workforce manager and a controls manager in terms of educational background:
| Workforce Manager | Controls Manager | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 63% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between workforce managers' and controls managers' demographics:
| Workforce Manager | Controls Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 60.2% Female, 39.8% | Male, 69.0% Female, 31.0% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |